Assistant community manager jobs in Parma, OH - 57 jobs

Are you ready to jump into the dynamic world of Property Management? The Apartment Industry is booming, and the opportunities are endless! Let BGSF, one of the largest staffing firms in the nation, assist in mapping out the best career path for you! Working with BGSF gives you access to the top Property Management Companies in the area while also allowing you to sharpen your leasing and/or maintenance skills! Benefits include medical, dental, competitive WEEKLY PAY all while gaining on-site experience. Temporary, Temp to Perm & Direct Hire positions available! May be eligible for paid sick leave and/or paid time off in accordance with applicable state and/or local law. OPPORTUNITY for Assistant Property Managers! Are you motivated and enthusiastic? Do you love engaging with customers? Or maybe you have a knack for completing goals? We have the job for you! The ideal candidate will possess attention to detail and the ability to follow directions. You will assist the property manager in supervising and overseeing the day-to-day operations of the community. Assistant Property Manager Job Duties * Work with prospective and current residents to resolve concerns and ensure customer satisfaction * Touring the community & apartment homes * Sell/ Lease apartment inventory * Assist with completion of required application and lease paperwork * Assist with community events and resident retention * Manage collections including keeping delinquencies at an acceptable rate * Post rents, follow the eviction & move-out processes * Achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents Assistant Property Manager Requirements * Onsite apartment property management experience * Software requirements may apply - Yardi * Fair Housing knowledge is required * Conflict management experience * Have dependable transportation to and from work * Have a strong work ethic with reliability and dependability * Ability and desire to jump in and assist with other community projects * Enjoy working with others and taking direction when needed * Maintain a friendly and customer service-oriented approach to co-workers and customers APPLY TODAY! #Work4BG Once your application is received a member of our Talent Acquisition team will reach out to start your journey to your career in Property Management! Can't wait to start your new job?! Check out www.BGSF.com and register today! This will ensure you are first in line! Know anyone else looking for an amazing opportunity in a multifamily career?! We reward referrals! Ask us how you can make an extra $50*! BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

Responsible for the development and implementation of policies, procedures and programs that will assure a well-managed, well-maintained building, placing maximum emphasis on positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination in conjunction with the owner's goals and objectives. Responsibilities Essential Job Duties: Assist in solidifying positive relationship with owner by being proactive and responsive to owners' needs and requests. Assist senior management in understanding and working with the client to determine the goals and objective for the performance of the real estate assets. Assist Vice President and Portfolio Manager in developing and implementing recommendations to position the property to achieve the highest value consistent with the owner's objective. Prepare and report information in a timely fashion to designated staff as set forth by Newmark and the property owners. Create and develop upgrades to services being provided by the company in an effort to exceed client expectations. Develop and implement staffing plans and job descriptions as required for assigned sites and promote continuous education for all on-site personnel. Bottom line responsibility for the preparation, presentation and content of the annual operating budget and monthly financial reporting package. Responsible for the final review and approval all annual lease reconciliation and estimates. Establish goals and objectives for the performance of the on-site staff in meeting set goals and objectives in a timely and efficient manner. Prepare employee evaluations and make promotion and compensation recommendations. Develop a resource plan with overall accountability for delivering a completed project, meeting customer requirements, within set budgets and schedules. Prepare lease abstracts and, in some cases, may have final approval authority of all lease abstracts and final document output. Review specifications prepared for service contracts. Responsible for selection and final award of contract services, vendor negotiation of service agreements and the overall monitoring of vendor performance to assure full compliance with standards established within the service agreement. Review and approval of payables and receivables as prepared at the site level. Review and supervise all accounting output as prepared by the accounting department as required by the property. Weekly visits to sites to review policies and procedures, personnel performance, and approving invoices requiring signature. Quarterly inspections of all properties contained within the portfolio. Responsible for short- and long-range planning for all properties assigned. Ensure that all fire, life safety and other safety programs are established and followed in conjunction with the Environmental Health and Safety Act. Maintain a positive image in performing daily work both internally and externally. May perform other duties as assigned. Other Job Functions: Responsible for providing input to proposal efforts with the senior management. Work with management to develop and implement outstanding service programs for clients and tenants within portfolio. Work closely with management to ensure the property(s) succeeds as a profit center or expense control for ownership. May be required to conduct market surveys, recommend pricing, develop marketing programs, and establish broker rapport in support of leasing objectives. Qualifications Skills, Education and Experience: Bachelor's degree in business or related field. RPA and CCIM or CPM certification required. Minimum of 8 years' experience in property operations. Knowledge in all aspects of business including leasing and construction management. Must have been responsible for a portfolio of three or more projects with direct reports. A valid real estate license is required in states where work is performed May perform other duties as assigned Salary: $85,000 - $110,000 annually The expected base salary for this position ranges from $85,000 to $110,000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.). Working Conditions: Normal working conditions with the absence of disagreeable elements Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

The Millennia Companies seeking an Assistant Property Manager who has knowledge of residential housing and housing programs. The Assistant Property Manager reports to the Community Manager and shares responsibility for the overall operation and the day-to-day implementation of policies, procedures, and programs to ensure a well-managed and maintained Community. The Assistant Property Manager should maintain property rentals by advertising and filling vacancies, negotiating, and enforcing leases, maintaining and securing premises, and knowing Fair Housing Laws and all other laws about housing. The ideal candidate will assist in managing the Community according to prescribed policies and procedures, under the supervision of the Property Manager or Senior Property Manager assists in all operational and financial aspects of the property or properties. Essential Functions and Responsibilities Interviews and screens prospective residents for occupancy. Identifies appropriate contractors, defines the scope of work, and obtains necessary bids. Processes and monitors work orders. Processes and submits invoices for payment. Rent collection, receipting, prepares deposits using Onesite property management software. Submits required reports and maintains records according to company policy. Responsible for in-house monthly file audits. Responsible for apartment inspections for move-in/move-out conditions (pre/post inspections) and the successful completion of the process within 24 hours of the action. Organizes and files all relevant reports, leases, and paperwork. Accepts service requests from residents and routes to maintenance for prompt processing. Ensure the completion of all recertification paperwork within its required deadline. Ensures property's filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files. Maintains a positive customer relations attitude. Physically inspects units and Community Knowledge of state and local landlord/tenant laws and applicable building codes Excellent communication skills in both verbal and written Must have strong computer experience in MS Word, Excel, and Outlook; Onesite experience a plus. Must be thorough, reliable, responsible, honest, organized, flexible and service-oriented Must be knowledgeable of all phases of leasing and resident retention. Secure lease renewals and recertifications each month. Executes marketing and advertising campaigns for apartment leasing in conjunction with the Affirmative Fair Housing Marketing Plan. Creates innovative marketing ideas for marketing the Community and improving resident satisfaction. Remains current on and compliant with the policies and laws affecting the marketing and leasing community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience High school diploma/GED required or 2+ years' experience in residential leasing or property management. Excellent communication and time management skills. Experience with Microsoft Office (Word, Excel, and PowerPoint). Marketing, sales, or customer service experience required. Housing experience required, preferably affordable housing with an emphasis on the Department of Housing and Urban Development (HUD) and Low-Income Housing Tax Credit (LIHTC). Must be willing and able to travel. Generally, travel commitments are 1-3 days maximum; however, they may occur weekly. Excellent communication skills are critical, including verbal and written. Must possess superior customer service, communication, and interpersonal abilities. Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations. Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities Solid understanding of data analysis, budgeting, and business operations. Superior analytical and problem-solving capabilities. A strong strategic and business mindset. Excellent organizational skills. Work Conditions & Physical Demands Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Able to work independently or as a team member and support managers with special projects. Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Values We Seek Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together. Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved. Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships. Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions. Expected Hours of Work & Travel Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings. Travel required. EOE/Disabled/Veterans Statement We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law. Background Check Process Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review. Acknowledgment: This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice. About The Millennia Companies Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies. You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.

Newton Family Apartments DUTIES/RESPONSIBILITIES Maintain positive interactions with residents and the public to enhance the community image and ensure superior resident retention. Lease apartments: take telephone inquiries; greet prospects; show apartments; take applications and deposits; verify income and credit information; follow up with all prospects; and ensure that leases and annual certifications are executed and renewed on a timely basis. Maintain the community's curb appeal, ensuring it always remains welcoming and attractive. Maintain confidentiality at all times related to prospect or resident information. Maintain secure handling of rents and all monies on site, daily deposits and record keeping. Oversee the process of collecting and posting all rents, tracking collections, pursuing delinquent accounts, issuing notices to residents, and attending proceedings in court as needed. Properly screen and score rental applicants, control delinquency and promptly process bad debt files to collections. Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates. Administer the community's operating budget, including the control of monthly expenses using a budget control log, where applicable. Assemble complete and detailed credit and income information, along with necessary verification documents for prospective residents' approval and re-certification, and forward to Compliance for approval. Maintain and ensure each resident file is in compliance with all SHFA commitments and any other governmental commitments; ensure each resident file complies with any and all lender and investor commitments. Track scheduled unit inspections via unit inspection log and ensure preventative maintenance is completed. Sign off vacant units as market-ready and provide feedback/work orders needed to maintain company standard. Inspect (walk) the property daily, and schedule capital improvements and repairs, including collecting bids based on common specs and forwarding them to the Regional Manager for approval. Ensure that all financial reporting, records and paperwork are performed correctly and in a timely manner. Review capital maintenance recommendations and forward them to the Regional Manager for approval. Maintain a constant awareness of neighborhood market conditions. Ensure all residents conduct themselves per the terms of the lease and rules/regulations. Develop and implement positive resident relations programs for the property. Participate in company-sponsored continuing education and training seminars. Timely reporting of any work-related injuries to People Operations, Regional Manager, and Incident Reporting. Timely reporting of any property loss or liability-related issues for both staff members, residents, and/or guests. Read and be familiar with policies and procedures. Respond to e-mail promptly. Take required and assigned training courses in a timely manner. Learn and be able to function within company-related software. Respond to any after hours and weekend emergencies that may arise related to injuries or property damage. Effectively communicate with residents, associates and vendors. Dependable and able to report to work according to schedule and on time. Perform other related duties or training as assigned. BENEFITS We offer competitive wages and annual bonus opportunities. Benefits include: Medical, Dental and Vision Short Term Disability and Life Insurance 401k with Company Match 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP) Cell Phone Discount 12 Days Paid Time Off 8 Paid Holidays & 2 Floating Holidays! Fitness Reimbursement Professional Development Reimbursement WHO WE ARE Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 14,000 housing units in 17 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance. Qualifications REQUIRED SKILLS AND ABILITIES Outgoing, friendly, and customer-oriented demeanor. Excellent interpersonal skills with good sales and customer service skills. Excellent verbal and written communication skills. Detail-oriented and organized. Demonstrated ability to lead and develop a team of associates. Understanding of laws, guidelines, and best practices of property management. Proficient in Microsoft Office Suite or related software. Travel to community locations and surrounding markets required. EDUCATION AND EXPERIENCE Must be at least 18 years old with a high school diploma or GED. Experience working in affordable housing programs including one or more of the following: LIHTC, Section 8, and HUD preferred. Experience with property management-related software a plus. Familiarity with Fair Housing laws preferred PHYSICAL REQUIREMENTS Must possess a valid driver's license and insurance. Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants. Must be able to lift to 15 pounds at a time. Must be able to traverse a variety of properties with stairs and in a variety of weather conditions.

Job DescriptionSalary: $75K+/Year + (Base+Bonuses) Property Manager Residential $75K+ Base + Performance Bonuses Smartland is a fast-growing real estate and property management company overseeing 1,400+ apartments and single-family homes across the Cleveland area. Were seeking a high-performing Property Manager to lead daily operations, drive occupancy and financial performance, and deliver an excellent resident experience across a 300+ unit portfolio. In this role, you will be the primary leader accountable for property performance, team execution, and resident satisfaction. You will work onsite across multiple communities and report directly to the Regional Property Manager / Director of Operations. Schedule MondayFriday (standard business hours) On-call rotation required Occasional evenings, weekends, or emergency availability What Youll Do As Property Manager, you will oversee all operational, leasing, financial, and customer service functions for your assigned communities. Key Responsibilities Lead operations for a 300+ unit residential portfolio Drive strong occupancy, collections, and resident satisfaction Own and deliver against key performance metrics (KPIs), including: Occupancy and leasing performance Collections and delinquency targets Leasing conversion rates Unit turn timelines Resident satisfaction benchmarks Lead, coach, and hold leasing and maintenance teams accountable Oversee leasing strategy, marketing execution, and move-in/move-out processes Conduct regular property walks and unit inspections to ensure quality standards Oversee maintenance operations, work orders, and unit turns Manage vendor relationships, review bids, and approve work Ensure compliance with Fair Housing laws, safety standards, and company policies Prepare accurate weekly and monthly operational and financial reports Partner with leadership on property improvement and performance plans Resolve resident issues professionally and maintain strong community relationships Make timely, data-driven decisions to protect and grow asset value What You Bring 2+ years of property management experience (multifamily strongly preferred) Strong working knowledge of Fair Housing and compliance requirements Proven leadership experience managing leasing and maintenance teams Ability to hold teams accountable and handle difficult conversations Highly organized with strong follow-through and attention to detail Excellent communication, problem-solving, and conflict-resolution skills Experience with budgets, reporting, and performance metrics Proficiency with Google Workspace; AppFolio experience a plus Ability to thrive in a fast-paced, high-accountability environment Professional, self-driven, and results-oriented mindset Why Youll Love Working at Smartland Smartland supports high-performing leaders with modern tools, clear expectations, and room to grow. $75,000+ base salary with performance-based bonuses Medical, Dental, and Vision benefits Generous Paid Time Off Clear advancement opportunities within a growing company Supportive leadership and collaborative culture Organized systems, structured processes, and ongoing development Not a Fit If You Struggle with accountability, follow-through, or attendance Avoid leadership responsibility or difficult conversations Cannot manage deadlines, priorities, or fast-paced environments Lack property management or Fair Housing experience Resist documentation, systems, or established SOPs Require constant supervision Ready to Lead? If youre a results-driven property management professional who enjoys leading teams, improving operations, and delivering strong performance, we want to meet you. Apply today and take the next step in your property management career with Smartland. CI: Architect, Technical Expert, Administrator, Coordinator, Scholar Loc: Domestic

Job DescriptionBenefits: 401(k) Company car Competitive salary Employee discounts Opportunity for advancement Paid time off Training & development A Property Manager will be a 75/25 field to office position during business hours, Monday to Friday 8AM to 5PM. Job duties will include: Inspecting units Coordinating court evictions (office and court work) Process oversight and follow up Ownership of assets readiness Minor maintenance i.e. lock change Other tasks as assigned. Project managing unit maintenance and make ready Job Type: Full-time Pay: $40,000.00 - $45,000.00 per year Benefits: Flexible schedule Paid time off Schedule: 8 hour shift Day shift Monday to Friday Ability to Relocate: Cleveland Oh: Relocate before starting work (Required) Work Location: In person

PROPERTY MANAGEPROPERTY MANAGERR PROPERTY MANAGER Job Summary: A Property Manager is responsible for all operational and financial aspects of a property and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the property in areas such as customer service, personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity. Responsibilities: Supervise leasing and maintenance staff including delegating work, reviewing work, maintaining deadlines, training and scheduling Maintain property occupancy by effectively retaining residents Approve lease applicants and process for move in Administer HUD recertifications, review and maintain EIV reports as required, review monthly HAP voucher Rent collections and delinquency reporting Oversee all aspects of property maintenance, including unit turns, work orders, curb appeal, and inspections Coordinate resident activities and correspondence Obtain and negotiate bids and manage capital improvement projects Operate within a purchasing budget and guidelines Ensure that all property reporting is completed in a timely manner Conduct interviews, performance reviews, and new hire onboarding Attend court proceedings, as necessary Attend all company provided training and meetings Other responsibilities as assigned/needed. Skills & Abilities Administrative Skills - data entry, filing, answering phones, familiarity with legal aspects/fair housing laws, familiarity with company policies and procedures Analytical Skills - ability to manage property budget, analyze property reports (occupancy & delinquency) Communication/Language Skills - ability to communicate with all staff levels, residents, vendors and prospective residents, ability to correspond with all contacts via letters, memos, newsletters and emails, ability to present material to staff Computer Skills - Outlook, Excel, Word, Internet, OneSite or other applicable software Coordinating Skills - ability to coordinate resident functions, staff meetings and functions, ability to prioritize and delegate tasks daily, ability to handle emergency/unexpected situations, ability to set future goals Leadership Skills - ability to motivate and lead staff providing them with the direction and training that is necessary for them to succeed, ability to solve resident and staff issues Maintenance Skills - general knowledge of maintenance is helpful when acting as liaison between maintenance staff and residents Mathematical Skills - ability to understand ledgers, move-in costs, pro-rations, late fees, and bank deposits Other Skills - confidentiality, reliability, punctuality, customer service, decision-making, patience, respect, teamwork, and attention to detail Qualifications: Education: High School Diploma/GED required; some college beneficial Work Experience: at least 2 years of Affordable Housing experience required Licenses/Certifications: COS (beneficial), TCS (beneficial), and valid driver's license required. Relationships: Reports to: Regional Manager or Area Property Manager Supervises: Leasing and Maintenance Staff Working Conditions: Work is typically performed in a normal office environment with moderate noise level. Walking is required for property tours and may expose Property Managers to weather conditions. It may be necessary to lift weights up to 25 pounds.

Job Description Banyan Living, a premier property management company, is seeking a dedicated Property Manager to join our team. This role involves overseeing the daily operations of our properties, ensuring resident satisfaction, and maintaining the financial health of the community. As a Property Manager, you will play a critical role in fostering a welcoming and vibrant living environment for our residents. Key Responsibilities: Manage all aspects of property operations, including leasing, maintenance, and tenant relations. Ensure high occupancy levels and tenant satisfaction through effective marketing and leasing strategies. Oversee the maintenance and repair requests for the property, coordinating with vendors and service providers. Develop and manage budgets, monitor expenses, and create financial reports. Address resident inquiries and issues promptly to maintain a positive living experience. Train and supervise property staff, fostering a collaborative and efficient work environment. Conduct regular inspections of the property to uphold community standards. Stay informed about local property laws, regulations, and best practices to ensure compliance. This position requires strong leadership capabilities, excellent communication skills, and a commitment to resident-focused service. Requirements To be successful in this role, candidates should possess: A minimum of 2-3 years of experience in property management or a related field. Strong financial management skills with proficiency in budgeting and reporting. Excellent interpersonal and communication skills to effectively interact with residents and team members. Ability to handle issues diplomatically and maintain a positive community atmosphere. Proficiency in property management software and MS Office Suite. In-depth knowledge of local real estate laws and fair housing regulations. Strong organizational skills and the ability to prioritize tasks efficiently. A valid driver's license and reliable transportation are required. If you are a motivated individual with a passion for property management and resident satisfaction, we encourage you to apply and become a vital part of the Banyan Living team. Benefits Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development

Job Title: Assistant Property Manager Company: Banyan Living Job Type: Full-Time About Banyan Living: Banyan Living is a leading property management company dedicated to creating exceptional living environments for our residents. With a commitment to quality and innovation, we take pride in building communities where people love to live. Join our team and be part of a company that values excellence, teamwork, and professional growth. Position Overview: Banyan Living is currently seeking a highly skilled and experienced Assistant Property Manager to add to our team in Akron, Ohio. The ideal candidate will possess strong leadership qualities, technical expertise, and a passion for ensuring the highest standards of customer service and delivery. This is a posting for future positions. The Assistant Property Manager is responsible for leading the leasing and resident retention efforts of the assigned community, providing administrative support to the Property Manager, project and workload management and training to leasing personnel and spearhead customer service, occupancy/leasing, and marketing initiatives for the assigned community. Reporting to the Property Manager, they maintain accurate records, prepare leases, collect rents, communicate with vendors, residents, peers, and members of ownership and the senior leadership team. The Assistant Property Manager ensures high occupancy and resident retention rates, efficient workflow, timely completion of administrative tasks, and addresses resident concerns expeditiously, escalating to the Property Manager when appropriate. They play an integral part in managing tasks assigned to leasing personnel, assist with inspections that maintain the community's appearance, and ensure vacant units are in appropriate condition and made ready prior to move in. The Assistant Property Manager plays a vital role in enhancing property value and resident satisfaction while creating a harmonious living environment. Administrative: Working with the Property Manager, establish and implement procedures and systems within company guidelines for efficient workflow. Complete and input all leases and corresponding paperwork accurately into the Yardi Voyager System. Maintain current and well-organized resident files. Submit all administrative paperwork accurately and on time. Completes lease form or agreement and collects rental deposit. Ensure timely processing of residency applications, collection of applicant data, verification documentation, and executes the creation of lease agreements and addenda. Provides timely and accurate reports as required Ensure distribution of company or community-issued notices (e.g., eviction, emergency). Leasing & Occupancy: Regularly reviews leasing traffic and application activity, making recommendation for strategies to increase and maintain occupancy. Responsible for insuring the “model” apartment and available vacant apartments are ready for touring. Ensures work area, office, and community amenity spaces are clean and orderly and displays awareness of the “curb appeal” standards for the property. Maintains a thorough knowledge of lease terms, specifications and all community policies. Knowledgeable of required telephone and sales techniques. Possesses and maintains thorough knowledge of fair housing guidelines. Continually gathers information on local competition with the assigned community(ies) immediate area; communicates information to management and others as needed. Fully informed of current rental rates, sizes, locations and all amenities of property. • Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically. • Responsible for “shopping” competitive properties. • Develop full knowledge of application information required, screening processes and policies regarding rentals. Understands and communicates information regarding available units, services, and community policies and procedures to new and existing residents. Attends and participates in team strategic leasing meetings. Financial: Maintain accurate records of community transactions and submit them on time (e.g., rent rolls, delinquency reports, move-in/move-outs). Collect, post, and deposit rents, late fees, and check charges promptly. Generate necessary legal documents and process them according to State and Company guidelines. Maintain vendor/contractor communications for scheduling, billing, relations, and insurance certificates. Resident Retention: Takes lead on working with the Property Manager, Regional, and Senior Leadership on renewal practices, pricing recommendations, and dissemination of renewal offers to residents. Addresses resident concerns and requests promptly to ensure satisfaction, notifying the Property Manager immediately when necessary to escalate. Develop and implement resident retention programs (e.g., resident functions, promotions, newsletters).

Job Description Storage Rentals of America is hiring a Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage! Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you! We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently. Still not sure if this is for you? Here are some more details that can help you decide. What do we do exactly? Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone. What do we have to offer? Competitive pay with monthly bonuses UKG Wallet - on-demand pay option 100% paid medical coverage options for employee-only Dental and vision plans for optimal care Eight (8) paid holidays Generous Paid Time Off (PTO), increasing with years of service Paid Maternity and Parental Leave for growing families 401(k) with substantial employer match and 100% immediate vesting Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings GAP Insurance for added financial protection Employer-paid Life Insurance and Short-Term Disability coverage Long-Term Disability (LTD) coverage for added peace of mind Pet insurance - because your pets are family too Storage Discounts to help you declutter and organize Access to Voluntary Benefits for personalized coverage Learning and development opportunities to maximize your potential and excel in your career A great culture that values collaboration, innovation, and inclusivity What would you do exactly? Drive Sales Growth: Help customers to understand the products and services we have to offer. Follow-up with the ones that are still on the fence. Explain Lease Agreements and execute them when they are ready to move forward (yay!) Customer Service: Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have. Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties. It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial. Other departments are also considered customers, so you have to keep clear communication with other teams. Provide a good customer experience so they know they can count on us! Property Maintenance and Cleaning: With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers. Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment. Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go. Some Other things: Some customers like to pay with cash, so you will have to drive to the bank to make deposits. Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities. What do we need from you? You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required. A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you. Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays. You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary. You will be working alone or in a small team most of the time, so we hope that's something you look forward to it. Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required. SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.

Job Title: Community Donation Manager The Community Donation Manager position averages 45 hours per week and is a non-exempt role, during and after the formal training period. Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental and vision. + Company-paid life insurance for extra protection and peace of mind. + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. What you'll be working on: Accountable for the overall management and direction of the processes associated with the day-to-day functions of the Community Donation Center to make Savers the donation center of choice. Upholds company standards, regulations, and laws throughout all donor areas of the store (inside and outside), remaining aware of donor needs and monitoring and ensuring fast, friendly, and respectful service at point of donation. Responsible for promoting brand awareness in their community and developing relationships with and inspiring local organizations to partner with Savers. Manages a team of Community Donation Center Ambassadors. The Community Donation Manager is guided by the Savers Vision and Core Values. Donation Center Operations - Ensures CDC is organized, clean, safe, and welcoming; ensures donation flow, storage and staging are always maintained. - Partners with the Production Manager/Store Manager to manage donation flow from the CDC into the production room to help facilitate a manageable supply flow at all times. - Engages with customers and donors to actively promote Savers' brand both in the store and in the community as required. - Ensures donations are accurately weighed by classification and accounted for. - Plans, tracks, and measures donation goals and results. - Uses the CDC Scheduler and Daily Planner to schedule CDC Ambassadors appropriately, ensuring coverage is aligned with expected volume and donor traffic. - Utilizes, in accordance with Savers standards, branded sign packages and all other company approved materials that promote the Savers brand. - Leverages Voice of the Customer Program to improve donor satisfaction. - Performs the duties of the CDC Ambassador as required. Leadership and Development - Leads, directs, and supervises the work of CDC Ambassadors. - Plans staffing needs; recruits, selects, and trains new CDC Ambassadors. - Regularly interacts, trains, coaches, and counsels the CDC Ambassadors. Provides recognition and candid feedback. Addresses complaints and solves issues. - Develops a culture of genuine appreciation for donors and donations at the CDC by ensuring Ambassadors are providing fast, friendly, respectful service, consistently and positively representing the store's nonprofit partner, and demonstrating the company's brand and values. - Identifies and develops high potential team members for supervisory and management positions through on-the-job, guided work. - Role models and maintains a respectful, values-driven workplace that adheres to all Savers' Policies and Procedures. - Functions as an active member of the management team Donor Service - Delivers a positive and unforgettable donor experience by training, coaching, and role-modeling donor service expectations to CDC Ambassadors. - Continuously assesses the donor areas, and directs team member activity, to ensure that standards are met. Sets the pace of work. - Actively engages with the donor by seeking firsthand feedback to make improvements to all aspects of the donor experience. Responds to donor questions, requests, and complaints. - Educates all team members in the store on Savers' brand, empowering them to share stories about the business model to customers and the community. - Works with store team in promoting awareness of our non-profit partner, joint brands, and community impact. - Drives company promotions and other permitted grassroots efforts inside and outside the store that create community awareness of the CDC, the company brand, and the benefits of donating to Savers. - Partners with the Sourcing team to lead or assist in Fundrive events as needed. - Networks within the community through grassroots efforts to share the Savers story and promote awareness. What you have: - Excellent presentation skills. - Mathematical skills. - Ability to communicate well in both verbal and written forms. - Ability to observe, assess and coach the work of others. - Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form. - Ability to reason, make decisions, and use independent judgment in various situations. - Proficient in all Microsoft Office applications. Minimum Required Education, Training and Experience: - High School diploma: post-Secondary degree/diploma preferred. - Experience managing people preferred. Physical Requirements: - Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 - 10 lbs. of force. - Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team. - Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection. - Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team. - Frequently required to read written & electronic documents and product labels. - Continuous need to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone. - Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations. - Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays. - Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts. - Frequent reaching to various levels and directions to move/stack boxes of product, move production and off hangers, rails and carts and stock product on display racks/shelves. - Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities. - Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks. FLSA: Non-Exempt Travel: Will periodically need to drive to meetings or other stores for business purposes. Location: 7100 Brookpark Road, Cleveland, OH 44129 Savers is an E-Verify employer.

At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off* * Competitive Hourly Pay & Bonus * Paid Time Off - Vacation, Sick, & Holidays * Generous Health Benefits * 401k Retirement Plan with Company Match * Tuition Reimbursement * Self-Storage Discounts In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance. The Property Manager is responsible for…. Customer Service: * Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service. * Interacting face to face with customers, providing excellent service, and building rapport. * Meeting monthly sales goals and metrics. * Walking the property to perform lock checks and showing units to customers. * Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments * Managing the invoice review and approval responsibilities within database. * Processing invoices, manage reports and legal process of auctions. * Overseeing the store's expense budget while maintaining store supplies and retail inventory. Property Maintenance: * Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.) * Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities. * Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors) You'll love working here because… YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US Qualifications You'd be great in this role if you have… * A positive and outgoing personality with a passion for helping people. * Experience in delivering high quality customer service to a diverse customer market. * Basic computer skills. We also want you to know that... * You must have the ability to work Saturdays. * Valid driver's license and insurance with access to reliable transportation used during the workday. * While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder. * Some locations may require Sunday hours. We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board's endeavors and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we've been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all its forms and strive to create a workplace where everyone feels supported and respected. We currently have an exciting opportunity for an experienced Community Association Manager (Portfolio) in our Canton, OH market. The Portfolio Manager is responsible for the overall supervision of the associations they manage. They are responsible for coordinating with the Board of Directors, vendors and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals. Responsibilities Include: Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community Attend, prepare for and participate in annual and general meetings Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals Coordinate employees such as janitorial, maintenance, administrative, and others Collect all invoices and code for payment, and follow-up on monthly assessments due Serve as liaison between association boards and legal counsel Prepare manager reports and financial summaries to boards Manage the onboarding and exit of associations Applicants Must: Maintain licensing in some states Have previous Community Management Experience Be professional, organized and self-motivated Possess strong written and verbal communication skills Hold a valid license to operate a motor vehicle with a clean driving record Have a proficiency with Microsoft Office and general computer skills Benefits and Compensation: Salary commensurate with experience and qualifications Training and Support provided Comprehensive benefits package Work-life balance Sentry Management, Inc. is an equal opportunity employer

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board's endeavors and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we've been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all its forms and strive to create a workplace where everyone feels supported and respected. We currently have an exciting opportunity for an experienced Community Association Manager (Portfolio) in our Canton, OH market. The Portfolio Manager is responsible for the overall supervision of the associations they manage. They are responsible for coordinating with the Board of Directors, vendors and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals. Responsibilities Include: Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community Attend, prepare for and participate in annual and general meetings Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals Coordinate employees such as janitorial, maintenance, administrative, and others Collect all invoices and code for payment, and follow-up on monthly assessments due Serve as liaison between association boards and legal counsel Prepare manager reports and financial summaries to boards Manage the onboarding and exit of associations Applicants Must: Maintain licensing in some states Have previous Community Management Experience Be professional, organized and self-motivated Possess strong written and verbal communication skills Hold a valid license to operate a motor vehicle with a clean driving record Have a proficiency with Microsoft Office and general computer skills Benefits and Compensation: Salary commensurate with experience and qualifications Training and Support provided Comprehensive benefits package Work-life balance Sentry Management, Inc. is an equal opportunity employer

Replies within 24 hours Benefits: 401(k) Company car Competitive salary Employee discounts Opportunity for advancement Paid time off Training & development A Property Manager will be a 75/25 field to office position during business hours, Monday to Friday 8AM to 5PM. Job duties will include: Inspecting units Coordinating court evictions (office and court work) Process oversight and follow up Ownership of assets readiness Minor maintenance i.e. lock change Other tasks as assigned. Project managing unit maintenance and make ready Job Type: Full-time Pay: $40,000.00 - $45,000.00 per year Benefits: Flexible schedule Paid time off Schedule: 8 hour shift Day shift Monday to Friday Ability to Relocate: Cleveland Oh: Relocate before starting work (Required) Work Location: In person Compensation: $40,000.00 - $45,000.00 per year About Property Management Inc. Founded in 2008, Property Management Inc. is a rapidly growing franchise that provides expert property management services to the four pillars of property management: residential, commercial, association and short term rentals. The services and solutions offered by PMI build value for property owners and are unmatched in the property management industry. With hundreds of offices nationwide, we are always looking for talented individuals to join the PMI team. This franchise is independently owned and operated. Your application will go directly to the local office and all hiring decisions will be made by the franchisee. All inquiries about employment should be made directly to the franchisee/franchise location and not to the corporate office of Property Management Inc.

ASSISTANT PROPERTY MANAGER Job Description Job Summary An Assistant Property Manager is responsible for helping to achieve all operational and financial aspects of a property and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity. Responsibilities: Supervise maintenance staff including delegating work, reviewing work, maintaining deadlines, training and scheduling. Maintain property occupancy by effectively retaining residents and successfully marketing property to attract new residents. Approve lease applicants. Administer HUD recertification's, if applicable. Evaluate current market conditions and competition. Increase revenue while maintaining controllable expenses including revenue collections and delinquency control. Provide customer service to residents resolving any issues that may occur and ensuring maintenance completes service requests. Coordinate resident activities and correspondence (i.e., monthly newsletters). Contact and negotiate with vendors. Obtain bids and manage capital improvement projects. Ensure that all property reporting is completed in a timely manner (i.e., financial reports, marketing reports). Operate within budget and purchasing guidelines. Maintain curb appeal by walking/inspecting property and vacant units. Conduct Human Resources functions; recruiting, interviewing, performance reviews, salary reviews, explanation of benefits, new hire orientation, terminations. Ensure company policies and procedures are met. Attend court proceedings, as necessary. Coordinate and lead staff meetings, as necessary. Assist other properties, as necessary. Completion of internal training for market-rate: One-Site - Navigation and Prospects, Move-ins and Rents, Move-outs. Completion of internal training for affordable housing: One-Site - Navigation of Receipts and Waitlists, Certifications and Charges, Move-outs. Other responsibilities as assigned/needed. Qualifications Education: High School Diploma/GED required; some college beneficial Work Experience: 1-3 years of experience required. Licenses/Certifications: CAM (beneficial), ARM (beneficial), NCHM or Quadel COS (required for Affordable Housing), SCS (required at Tax Credit site), NAHMA Certification (beneficial), real estate license (beneficial), and valid driver's license required. Working Conditions: Work is typically performed in a normal office environment with moderate noise level. Walking is required for property tours and may expose Property Managers to weather conditions. It may be necessary to lift weights up to 25 pounds when accepting resident packages.

Job Description Banyan Living is seeking an experienced Property Manager for our luxury community. Join a dynamic team dedicated to delivering outstanding living experiences in upscale developments. As the Property Manager, you will be responsible for overseeing the daily operations, managing staff, and ensuring excellence in resident relations for our high-profile properties. Key Responsibilities: Lead and manage all aspects of property operations, including leasing, maintenance, and tenant relations. Develop and implement strategies to enhance resident satisfaction and retention. Prepare and manage property budgets, track expenses, and optimize financial performance. Conduct regular property inspections to maintain high standards of cleanliness and curb appeal. Hire, train, and provide ongoing support and development for property staff. Ensure compliance with Fair Housing and other applicable regulations. Engage with residents to address concerns and foster a sense of community. If you are a seasoned property management professional with a passion for luxury living and exceptional service, we encourage you to apply! Requirements The ideal candidate will possess the following qualifications: Minimum of 5 years of property management experience, with at least 2 years in a luxury community setting. Strong financial management skills and knowledge of budgeting and reporting. Exceptional leadership abilities and team management experience. Outstanding communication and interpersonal skills. Familiarity with property management software, such as Yardi or comparable systems. In-depth knowledge of Fair Housing laws and compliance. Proven track record in resident retention and community engagement. Ability to work flexible hours and handle on-call duties when necessary. Join Banyan Living and make a difference in the lives of our residents by managing a premier luxury community. Benefits Competitive salary with performance bonuses Full benefits package including health, dental, vision, 401(k) Career growth within a regional portfolio of multifamily assets A results-driven, collaborative team environment Generous PTO and Paid Holiday schedules.

Job Description Storage Rentals of America is hiring an Associate Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage! Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you! We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently. Still not sure if this is for you? Here are some more details that can help you decide. What do we do exactly? Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone. What do we have to offer? Competitive pay with monthly bonuses UKG Wallet - on-demand pay option 100% paid medical coverage options for employee-only Dental and vision plans for optimal care Eight (8) paid holidays Generous Paid Time Off (PTO), increasing with years of service Paid Maternity and Parental Leave for growing families 401(k) with substantial employer match and 100% immediate vesting Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings GAP Insurance for added financial protection Employer-paid Life Insurance and Short-Term Disability coverage Long-Term Disability (LTD) coverage for added peace of mind Pet insurance - because your pets are family too Storage Discounts to help you declutter and organize Access to Voluntary Benefits for personalized coverage Learning and development opportunities to maximize your potential and excel in your career A great culture that values collaboration, innovation, and inclusivity What would you do exactly? Drive Sales Growth: Help customers to understand the products and services we have to offer. Follow-up with the ones that are still on the fence. Explain Lease Agreements and execute them when they are ready to move forward (yay!) Customer Service: Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have. Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties. It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial. Other departments are also considered customers, so you have to keep clear communication with other teams. Provide a good customer experience so they know they can count on us! Property Maintenance and Cleaning: With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers. Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment. Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go. Some Other things: Some customers like to pay with cash, so you will have to drive to the bank to make deposits. Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities. What do we need from you? You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required. A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you. Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays. You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary. You will be working alone or in a small team most of the time, so we hope that's something you look forward to it. Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required. SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.

The Part-Time Affordable Housing Property Manager must demonstrate experience in effective property management for affordable programs. The Affordable Housing Property Manager is responsible for the property's overall performance, including financial results, legal and compliance adherence, resident satisfaction, building health and maintenance, and employee engagement. Essential Functions and Responsibilities Foster an inclusive working environment. Promote growth by implementing training and development plans for employees. Ensure that employees have the necessary tools to be successful. Collect 100% of the rent every month. Manage delinquencies as appropriate. Maintain and increase occupancy. Maximize the rent potential of market-rate units. Maintain and process application waiting list. Resident selection and certification to ensure all required paperwork, financial & program. Eligibility is completed accurately and timely. Control expenses according to established budgets. Pass REAC and MOR inspections, as well as maintaining required housing and company quality standards. Conducts initial lease process with certification and annual re-certification for HUD and Tax Credit compliance. Ensures Section 8 and HUD regulations are adhered to. Plan and execute activities throughout the year, including parties, events, etc. Handle tenant complaints and emergencies promptly. Providing excellent customer service. Ensure work orders are created and processed promptly. Conduct unit inspections, including quarterly inspections. Ensuring that the property's curb appeal is impeccable. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience Three years' experience with HUD Section 8 and LIHTC experience a plus Prior experience with REACS & MOR audits, preferred Housing experience required, preferably affordable housing with an emphasis on the Department of Housing and Urban Development (HUD) and Low-Income Housing Tax Credit (LIHTC). Must be willing and able to travel. Excellent communication skills are critical, including verbal and written. Must possess superior customer service, communication, and interpersonal abilities. Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations. Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities Solid understanding of budgeting, and business operations. Superior analytical and problem-solving capabilities. A strong strategic and business mindset. Excellent organizational skills. Work Conditions & Physical Demands Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Due to travel, the incumbent is exposed to vehicles, planes, and other methods of transportation. Able to work independently or as a team member and support managers with special projects. Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. Values We Seek Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together. Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved. Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships. Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions. Expected Hours of Work & Travel Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings. Travel required. EOE/Disabled/Veterans Statement We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law. Background Check Process Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review. Acknowledgment: This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice. About The Millennia Companies Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies. You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.