Community Manager - Hulton Arbors
Assistant community manager job in Verona, PA
CRM Residential is a trusted name in the property management industry specializing in affordable housing. Our success story is a testament to the dedicated and talented individuals who have chosen to build their careers with us. We take great pride in our values, and we live and breathe them every day.
Working for CRM Residential is so much more than a job, it is a career with purpose. No matter what department or level of the company you join, our mission is to provide a comfortable and reliable home environment for those who need it most and to provide excellent service to our customers. You will make a difference.
Why Join CRM Residential:
Comprehensive Health Coverage
Retirement Savings with employer contribution
Bonus Potential
Paid Time Off (PTO)
Company Paid Holidays
Once eligible for enrollment, the company will contribute a Safe Harbor match of 3% of your compensation to your 401(k) account, regardless of whether you choose to make your own contributions.
Salary Range: $60-65K yearly
This position is eligible for a sign-on bonus of $1,500, disbursed according to the following schedule: an initial installment after 30 days of employment, a second installment after 3 months, and the remaining balance after 6 months.
What You'll Get To Do:
The Community Property Manager will be responsible for building and maintaining relationships with our customers, stakeholders, and partners. The ideal candidate will have excellent communication skills, be able to work independently, and have a passion for building communities. The Community Property Manager is responsible for all phases of the operation of the property. Including, but not limited to achieving the highest possible net operating income through implementation of effective cost control and revenue improvement programs, the general administration and maintenance of the physical property, the supervision and direction of all personnel and the financial operation of the property within approved budgetary guidelines. The Community Property Manager will be responsible for but not limited to:
Develop and implement community engagement strategies to increase customer satisfaction and loyal
Build and maintain relationships with customers, stakeholders, and partners
Monitor and respond to customer feedback and inquiries on social media platforms and other channels
Create and manage content for social media platforms, blogs, and other communication channels
Plan and execute events and activities to engage the community
Analyze community engagement metrics and provide regular reports to management
Collaborate with cross-functional teams to ensure consistent messaging and branding across all communication channels
Requirements:
High school diploma or equivalent education required
5 years of property management experience required
Must have Section 8 experience
Affordable housing certifications required
Some supervisory experience preferred
Microsoft experience needed
Excellent written and verbal communication skills
Strong organizational and project management skills
Ability to work independently and as part of a team
Passion for building and engaging communities
Valid driver's license and reliable transportation
Full Time Schedule: Monday-Friday 8:30am-5:00pm
About CRM Residential:
We are an award-winning full-service property management company which professionally manages 11,000+ apartments valued in excess of one billion. We are exclusively third-party so there is no conflict of interest between the properties that we manage for our clients and our own properties, because we do not own any properties. Our focus is dedicated to our clients.
We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you have a passion for property management and a desire to work for a reputable company, we encourage you to apply for this exciting opportunity.
Auto-ApplyHOA/COA Property Manager
Assistant community manager job in Canonsburg, PA
Omni Management Services is a community management company dedicated to partnering with community associations to achieve positive outcomes for their members
Job Description
Property Manager for HOA and COA Boards. Daily activities include addressing resident concerns, board communication, acquiring bids for community projects, creating budgets, processing client invoices, conducting inspections, attending Board Meetings and Annual Meetings. Every day is different and never dull!
Qualifications
Due to continued portfolio expansion, Omni Management Services Inc. is seeking an additional, detail oriented, self-organized, experienced Property Manager interested in joining a dynamic team in a demanding but fun and rewarding environment. Must have very strong communication, customer service and organizational skills. Candidates must be able to schedule and attend meetings with clients outside the normal 9:00-5:00 work day.
Additional Information
Salaried position
Assistant Community Manager - The Foundmore
Assistant community manager job in Pittsburgh, PA
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.
JOB DESCRIPTION
* Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
* Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
* Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
* Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
* Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
* Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
* Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
* Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
* Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed.
Physical Demands:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays.
#LI-SV1
The hourly range for this position is $24.00 - $26.00
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Auto-ApplyResidential Property Manager (Section 8/HUD)
Assistant community manager job in Pittsburgh, PA
Full-time Description
Competitive Pay: $55K+ annually (commensurate with experience)
Make a Difference in Affordable Senior Housing!
Arbors Management Inc., one of the region's most established and respected property management companies, is seeking a full-time Property Manager to join our team in Pittsburgh's vibrant East Liberty neighborhood. This role oversees operations at an 81-unit subsidized senior high-rise, ensuring the community is well-managed, financially sound, and a welcoming place for residents to call home.
If you're an organized, people-focused leader with experience in affordable housing (or a strong desire to learn), we want to hear from you!
Why You'll Love Working With Us
Outstanding Benefits Package
Medical, Dental & Vision Insurance
401(k) with Company Match
Short & Long-Term Disability
Life Insurance Coverage
Work-Life Balance & Support
Flexible Scheduling
Paid Holidays & Paid Time Off
Robust Rewards & Recognition Program
Continuous Professional Training & Career Growth Opportunities
What Success Looks Like in This Role
As our Property Manager, you will be trusted to:
Maintain delinquency at 5% or below
Achieve 95%+ occupancy
Lead and support a team of 3 (2 Maintenance Technicians + 1 Community Assistant)
Build and maintain a strong waitlist of prospective residents
Manage and adhere to the annual operating budget
Foster positive, respectful relationships with residents and staff
What You Bring to the Team
We're looking for someone who has:
Preferably affordable housing experience, especially Project-Based Section 8 & HUD
Strong communication skills and a resident-first mindset
The ability to learn and use industry software (RealPage/OneSite, Google Suite, office equipment, etc.)
Solid leadership skills and the ability to cultivate a positive work environment
Strong financial awareness for rent collection, budgeting, and reporting
Ready to Lead a Community With Purpose?
Apply today and join a company that values growth, teamwork, and meaningful impact across the region.
Requirements
Must have a valid driver's license, vehicle and insurance
Must pass pre-employment drug and background screen
HS diploma or equivalent
Have, or be willing to obtain, a PA Real Estate License
Salary Description $50,000+ (Based on Experience)
Community Manager, Pittsburgh, PA, On-Site
Assistant community manager job in Pittsburgh, PA
ABOUT THE OPPORTUNITY As we continue to expand our real estate footprint, we are seeking a full-time Community Manager to be based in Pittsburgh. The Community Manager will report directly to the Director, Operations and interact daily with other internal company departments, as well as external vendors and partners.
This position is a high-impact, high-visibility role that serves not merely as a front desk presence, but as a catalyst for success. The Community Manager is the face of and the key to driving our best-in-class customer experience. The Community Manager manages the day-to-day operations of the community, while also working with rest of the operations team to strategize long-term. While individual tasks may be varied, the goal is to provide superior support to our member companies and ensure the space is running efficiently. The Community Manager also helps to drive member engagement and works closely with our sales team to ensure consistency for all current and potential members. The Community Manager is responsible for maintaining a vibrant sense of community, handling walk-in, in-person tours, and helping to create memorable member events, incorporating online tools and in-person networking to create relationships that strengthen Workbox's brand in the community.
KEY RESPONSIBILITIES
Member Relations
* Consistently providing quality customer service to community members, guests and prospective customers.
* Creating community engagements developed to build connections between members - especially member-to-member introductions.
* Getting to know member's businesses, understanding their challenges and successes and how Workbox could help them to achieve both short term and long-term goals.
* Communicating positively with members by being warm, welcoming, helpful, clear, and informative.
* Onboarding new members by preparing offices, conducting tours of the space, managing orientation, distributing badges, sharing community rules, and assisting in technology set up.
* Regularly informing members of special events, building repairs, community news, etc.
* Managing conference room bookings.
* Resolving member complaints and issues using empathy and active listening.
* Managing controllable community expenses to an established budget.
Community Engagement
* Developing and implementing creative, social, and fun events at the community, while managing expenses and tracking participation.
* Assisting in creating opportunities for curated connections that drive growth among members and the larger Workbox community.
* Proactively identifying ways to support member success through thoughtful gestures, networking introductions, and community-driven experiences.
* Supporting and executing member events and programming that enhance engagement and add value.
* Championing Workbox's culture of belonging by celebrating member wins, milestones, and contributions.
* Encouraging members to leverage Workbox resources and partnerships to advance their businesses.
* Identifying opportunities to introduce Workbox offerings that enhance member success and retention.
Facility Management
* Upholding all Workbox standards to meet regular facility audit requirements.
* Managing all site operations and communicating with the operations team to ensure member success.
* Ensuring the space is clean and tidy, including meeting rooms, kitchens, reception areas, and common spaces.
* Managing mail and deliveries for members.
* Ordering and maintain office logos and Workbox branded materials.
* Maintaining workspace inventory and community expenses.
* Understanding and always being ready to implement fire and emergency plans.
* Managing and maintaining relationships with vendors, property managers and landlords.
Assistant Community Manager
Assistant community manager job in Pittsburgh, PA
Company: Laurel Real Estate Services, LLC
Summary/Objective:
Under the direct supervision of the Property Manager, this position will take the lead in administrative office related activities, especially those related to current Residents at a Class-A residential multi-family apartment community.
Essential Duties and Responsibilities:
The primary role of this position is to foster positive relationships with tenants and be the direct line of communication for Tenants to other various forms of management such as Leasing and Maintenance.
This role encompasses, but is not limited to, being responsible for assisting residents with complaints and work order requests, fielding phone calls and emails, collecting, organizing and facilitating the delivery of tenant packages, all forms of communication with tenants including social media, tenant portal, the quarterly newsletter, and all building-wide flyers and emails, connecting tenants with appropriate staff members, coordinating office calendar including elevator reservations, maintaining a welcoming atmosphere, ensuring customer service requests are addressed, maintaining safe and clean place to live and work, strategizing and coordinating the monthly events under the supervision of Property Manager and within the confines of the annual budget, organizing weekly housekeeping services onsite, maintaining accurate tenant records on file and in property management software to ensure effective reporting, managing and tracking tenant work orders (not Turnovers), preparing and distributing renewal packets at the end of each month as well as tracking tenants renewals and following up as necessary, maintain rentable parking as well as a monthly audit of availability and advertising as necessary to residents, coordinate the purchase of both move in and renewal gifts and maintain adequate supplies of each, ensure proper supply of forms in office such as applications, leases, inspection forms and the like.
Major Duties / Scope of Work:
This position requires employee to be available to work evenings and Saturdays.
Scheduling Monthly Resident Events within monthly budget.
Scheduling Housekeeping every two weeks
Manage and Refill Lobby amenities (coffee bar & lobby refrigerator for residents and prospects)
Maintaining lobby and common areas of building
Sparkle Buckets for vacant units
Audit Market Rents for Competitors and Stacking Diagram
Audit Luxer System for Residents (packages)
Update resident app (Flamingo or Livley)
Manage and deliver resident renewal and move-in gifts
Meet with Maintenance and Property Manager weekly.
Assist Property Manager and Maintenance with paperwork, filing, etc.
Assist and support Property Manager to ensure resident satisfaction, maintaining or exceeding the current renewal rates.
Support leasing activities, including but not limited to; posting to various marketing websites, emailing prospective tenants prior to them touring a unit, showing units as needed, obtaining prospect information, identifying and articulating short comings.
Other Duties:
This job description may not encompass all responsibilities and duties, and activities may change with or without notice
Requirements:
Minimum Qualifications are a High School Diploma or GED. At least one (1) year of commercial property management experience is preferred.
Must be able to obtain PA Real Estate License within 90 days of hire.
Experience in business office operations and management.
Basic understanding of business functions, account management and tax management.
Competency with Microsoft Office products and aptitude to learn new programs.
Experience with Property Management Software is preferred.
Community Manager For Multi-Sites
Assistant community manager job in Pittsburgh, PA
Job Description
TREK Development Group is a Pittsburgh- based real estate development firm specializing in building innovative and sustainable communities. Our mission is to Create Value, Strengthen Community and Enhance Lives.
At TREK, we believe the right cultural fit is just as important as possessing the skills and qualifications for the job. Our core values: Aesthetics, Alignment, Collaboration, Compassion, Inclusiveness, Quality, Commitment, Empathy, Humility, Integrity and Responsibility are best described in our commitment to TREK's Hospitality Covenant. The Hospitality Covenant describes our core practices that we strive to achieve each day:
To treat everyone with the kindness we all want
To do our own part to take care of the place where we live and work
To take the time to help each other achieve our goals and aspiration
We believe that every member of the team is important to the success of the community and together we are committed to providing high- quality, community-focused housing. TREK Development Group recognizes the benefits of a flexible work schedule to both the employee and the employer and we offer a
flexible 40 hour work week
.
We are currently seeking an engaged and passionate professional to serve as Community Manager. The Community Manager is responsible for the financial, physical, and overall operations of the community, activation of the Hospitality Covenant and management of the on-site team. One of the primary tasks includes increasing the cash flow by maximizing occupancy/revenue and minimizing operating expenses while maintaining the physical asset. This role requires delegation and follow-up in a friendly and helpful manner with both on site staff and residents. The Community Manager takes pride in the community and motivates others to do the same, through supporting staff and residents and encouraging co-investment for the quality of life in the community.
Under the direction of their Regional Manager, the Community Manager is responsible for:
Acting as the driving force of the Hospitality Covenant and driving the team by modeling, inspiring, communicating, supporting and holding staff and residents accountable
Supervising and directing on-site team members. Creating opportunities for team to bring their thoughts, ideas and experiences to minimizing overtime and creating efficiencies. Optimizing the skills of the team through performance management, reviews and consistent conversation.
Coordinating upkeep of the property, which includes: regular inspection of the property to delegate maintenance, curb appeal, annual inspection of apartments, janitorial tasks, safety and preventative maintenance. Managing the work order system to ensure completion of priority tasks.
Developing positive relationships with residents by working through network building tools to develop a greater sense of co-investment creating a positive work and living environment. This includes seeking ways to include residents in community problem solving and supporting resident led initiatives.
Examining the monthly budget operating report and detailed general ledger to assure all bills paid and accurately coded and necessary changes provided timely to accounting.
Meeting budgeted revenue, operating expense and cash flow monthly. Ability to orally and in writing respond to budget variances and provide plan for bringing into compliance. Create/review accruals as needed.
Managing legal proceedings for non-rent payment process including notice to quit for nonpayment of rent, cases for housing court in conjunction with TREK's attorney, follow up of court rulings on payment agreements and or evictions.
Applying for and implementing annual rent increases to optimize income in accordance with program guidelines.
Leasing of units in compliance with site‘s approved tenant selection or A&O plan to maintain occupancy at 98% or above.
Ensuring compliance with Affirmative Fair Housing Marketing Plan, Regulatory Agreement, Funding Program Requirements and Federal State or Local Requirements.
Meeting all HQS and REAC standards as applicable. Must pass or meet a minimum score of 85.
Remaining current and knowledgeable of applicable affordable programs of community.
Updating and following LEP and LAP plans as provided by compliance.
Creating and adhering to an energy conservation plan.
Providing notification and thorough incident reporting of all incidents with proper risk management.
Maintaining onsite resident and vendor files, ensuring that they are compliant with TREK, agency and regulatory standards.
Specific experience and knowledge requirements for the position include:
College degree in a related field or 5+ years of progressive career path in Property Management, Hotel, Hospitality or Retail required
3+ years of experience in Property Management, Hotel, Hospitality or Retail required
Experience managing tax credit properties and meeting the needs of low income residents strongly preferred.
Industry designations (COS, LIHTC, ARM , CPMC , etc.) preferred
Ability to achieve certification within 6 months of hiring to meet any specific site/area needs
Minimum team supervision of 2 people (hiring, performance management, training)
Strong Microsoft Word, Excel, Outlook and RealPage or other industry software experience required
Real Estate License preferred, or required within the first year of employment, or sooner if required by state law
Knowledge of Federal Fair Housing laws and guidelines a plus
Excellent verbal and written communication skills required
Child abuse clearances and background checks required
The physical demands of the work environment include:
The employee is regularly required to move around the building or site.
May require travel dependent on business needs.
Must work under deadlines and ability to meet deadlines.
Frequently moves equipment weighing up to 50 pounds across site.
Constantly works in outdoor weather conditions.
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
If this sounds like a fit for your passion, skills and experience, we look forward to hearing from you. Please visit our website to learn more about Trek Development Group ***************************
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
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Assistant Community Manager
Assistant community manager job in Imperial, PA
Who is RHP Properties?
Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
We are presently seeking an Assistant Community Manager for our Virginia Hills community located in Imperial, PA, who will perform administrative duties under the supervision of a Community Manager.
As a successful Assistant Community Manager, you will:
Greet all customers with a polite, professional demeanor.
Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
Develop and maintain community relationships.
Use Microsoft Office to produce and present documents.
Assist the Community Manager in entering data into the management software program.
Assist the Community Manager in completing guest cards and entering lead information in the Link System. “Leads” include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community and etc.
Maintain all community office files according to company policy, including state and local requirements.
Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.
Ensure residents' privacy and property preservation.
Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members.
Perform other duties as assigned
Minimum Requirements
A minimum of 1-year general office experience required; 1-year sales experience preferred, occasionally required
High School Diploma or GED required
Excellent customer service skills.
Detail-oriented and with strong analytical and organizational skills.
Ability to multitask and be a team player in a fast-paced environment.
Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
Ability to lift up to 25 pounds.
Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities.
We are Proud to Provide the following:
Competitive compensation plus eligibility to earn commissions and bonuses
Access to benefits including medical, dental and vision insurance
Short-term and long-term disability
Life insurance
Generous Paid Time Off and holidays
Flexible spending account
401K with company match
Assistant Community Manager
Assistant community manager job in Imperial, PA
Job Code: Assistant Community Manager (FT) Address: 200 Falls Church Road City: Imperial State: PA Country: United States of America Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
We are presently seeking an Assistant Community Manager for our Virginia Hills community located in Imperial, PA, who will perform administrative duties under the supervision of a Community Manager.
As a successful Assistant Community Manager, you will:
* Greet all customers with a polite, professional demeanor.
* Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
* Develop and maintain community relationships.
* Use Microsoft Office to produce and present documents.
* Assist the Community Manager in entering data into the management software program.
* Assist the Community Manager in completing guest cards and entering lead information in the Link System. "Leads" include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community and etc.
* Maintain all community office files according to company policy, including state and local requirements.
* Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
* Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
* Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.
* Ensure residents' privacy and property preservation.
* Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members.
* Perform other duties as assigned
Minimum Requirements
* A minimum of 1-year general office experience required; 1-year sales experience preferred, occasionally required
* High School Diploma or GED required
* Excellent customer service skills.
* Detail-oriented and with strong analytical and organizational skills.
* Ability to multitask and be a team player in a fast-paced environment.
* Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
* Ability to lift up to 25 pounds.
* Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities.
We are Proud to Provide the following:
* Competitive compensation plus eligibility to earn commissions and bonuses
* Access to benefits including medical, dental and vision insurance
* Short-term and long-term disability
* Life insurance
* Generous Paid Time Off and holidays
* Flexible spending account
* 401K with company match
Property Manager
Assistant community manager job in Pittsburgh, PA
SUMMARY: Under the direction of the Director of Property Management, the Property Manager's job is to utilize knowledge and experience to effectively administer all aspects of leasing and maintenance of rental property. Duties include: procuring new business; marketing available units; maintaining healthy tenant relations; routine property inspections; and keeping accurate records. The Property Manager position consists of the following areas:
* Management Agreements & Owners
Owners entrust us to effectively manage their rental property and make decisions on their behalf that will minimize vacancy/expense and maximize return.
* Management Agreement - The instrument that governs the relationship between the Owner and Property Management firm which defines each party's rights and responsibilities. A thorough understanding of it is imperative.
* Owners' Needs - Some Owners are investors with a sophisticated understanding of what it means to be a Landlord while others have been thrust into the role by circumstance. We should understand their needs and help them obtain their end goal, whatever it may be.
* Education - Owners' needs and desires are paramount, however they should not be cause for a Property Manager to compromise his/her integrity. Our job is to educate an Owner when a request conflicts with professional standards or the rights of others.
* Marketing
Property Managers are responsible for marketing available units to prospective tenants. All available resources should be used to maximize exposure and minimize vacancy time
* Determine Fair Market Rent - utilize and interpret local MLS data. Have an understanding of the market and factors that affect market conditions (such as time of year).
* Listing Input - prepare and submit listings for MLS, Navy Housing, etc. that effectively convey the desirable aspects of the property.
* Rental Inquiries - respond promptly to all phone and email inquiries on active listings.
* Screening - verify applicant's rental history, income/employment and credit history to determine whether or not they qualify.
* Negotiate - present all offers to the owner. Negotiate rent amounts and lease terms for prospective leases in the best interest of the Owner.
* Leases and Tenants
One of the most important duties of a property manager is to enforce Lease Agreements. Property Managers should endeavor to maintain healthy tenant relations by communicating, following up, and following through.
* Lease Preparation and Enforcement - explicit knowledge and comprehension of each clause of the Lease and Lease Addenda is imperative. A property manager has to be able to interpret and enforce the Lease on a daily basis.
* Tenant Relations - swift and conscientious communications help maintain a high level of customer service. Property managers should reasonably respond to a tenant request (phone call or email) within 1 business day.
* Inspections
Knowing the physical details of each property is the first step to proper maintenance and thorough inspections are surest way to become familiar with each property.
* Move-in Inspection - Upon taking on the management of a property, and each time before a new tenant moves in, a comprehensive initial inspection sets the standard by which all that follows will be measured. More than just noting the unit's current condition, a proper inspection should be an inventory as well as a data source for the systems of the home.
* Routine Inspections - Periodic visits to the property while tenants are in residence are necessary to ensure the tenants are taking proper care. This is also a good time to identify preventative maintenance items. These inspections allow us to address small issues before they become large problems as well as prepare the owner for maintenance that may need attention in the near future. Occupied property inspections should be conducted no less than once per year.
* Move-out Inspection - A "final inspection" must be conducted within 72 hours of the tenant vacating. During this process, the property manager identifies the discrepancies between the Move-in Inspection report and the move-out condition. It is their duty to determine which discrepancy items are beyond reasonable wear and tear as well as missing/changed inventory - both for which the tenant can be charged.
* Maintenance and Repairs
A Property Manager is responsible for the physical management of the property, including overseeing routine maintenance and emergency repairs.
* Systems of a Property - Property Managers should have a working knowledge of the basic systems of the property. Understanding how HVAC systems, appliances, plumbing, etc. work helps us identify the most effective and responsible solution for issues as they arise.
* Repairs - Responding to repair requests is a large part of what we do. Prompt responses to these requests help us minimize secondary damage and liability. When necessary, a Property Manager needs to be "on site" to take control of the situation.
* Maintenance - Keeping the property in good overall condition has a great deal to do with keeping up with preventative and routine maintenance (i.e. cut the dead tree down before it falls and damages the property / caulk the tub before a water breach causes damage to the backer board & sub floor).
* Contractors - Maintain a list of qualified, reliable, and reasonably priced contractors to be able to respond promptly when needed. A property manager must have an understanding of the scope of the work as well as be diligent in negotiating and securing the best price possible.
* Knowledge of Landlord-Tenant Law
Property managers must have a thorough knowledge of local, state and national laws pertaining to Landlord-Tenant relations.
* SCRA - The Servicemembers Civil Relief Act is a Federal Act that affords members of the United States Armed Forces additional rights while they are on active duty. Property Managers have both legal and moral obligations to know how this Act affects Owners and Tenants alike.
* Local city code - Each municipality in which we operate has its own codes regarding rental property and each Property Manager should know and adhere to the local laws that affect their business.
* Clients and Customers
Understanding the client and customer relationship is extremely important. Knowing their rights and your duties to each is key to making good decisions every time.
* Client - the owner of the property is the client. A Property Manager always works in the best interest of the owner and they should not lose sight of that.
* Customer - the tenant in the property is the customer (they are a customer of the owner and of William E. Wood). Providing the tenant with a high level of customer service is in the best interest of our Client.
* Strike the Balance - A good Property Manager knows how to juggle the wants and needs of the Client while respecting the rights of the Customer.
Knowledge, Skills and Abilities Required
* Must have valid Real Estate License in the state in which you manage property.
* Must have valid Drivers' License and be in possession of a vehicle for daily use.
* Proficiency in Microsoft Office is essential.
* Knowledge of basic accounting.
* Ability to manage time effectively.
* Ability to interact with co-workers, clients, vendors, and contractors in a professional and tactful manner.
* Must be physically and mentally able to perform duties. Must be able to climb stairs, be able to lift reasonable weights without limitation, and be physical able to access attics and crawl spaces of properties.
* Must possess a mechanical aptitude and be able to understand basic electrical repairs, HVAC repairs, carpentry, and plumbing repairs.
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
Assistant Property Manager - Affordable/HUD Experience REQUIRED
Assistant community manager job in Aliquippa, PA
***NOTICE: CYBER CRIMINALS ARE USING FAKE JOB LISTINGS TO TARGET APPLICANTS' PERSONALLY IDENTIFIABLE INFORMATION, EUREKA MULTIFAMILY GROUP WILL NOT USE AN APP TO COMMUNICATE WITH POTENTIAL CANDIDATES, SCHEDULE INTERVIEWS THROUGH AN APP OR OTHERWISE COMMUNICATE VIA APPS OR TEXT MESSAGING. ALSO PLEASE BE ADVISED THAT EUREKA MULTIFAMILY GROUP WILL NOT SEND AN EQUIPMENT CHECK FOR DEPOSIT INTO YOUR BANK ACCOUNT FOR ANY REASON. EUREKA MULTI-FAMILY GROUP does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Eureka Multifamily Group is currently seeking an Assistant Property Manager with Project Based Section 8 and LIHTC experience. The Assistant Property Manager will support the daily operations of property management by performing administrative tasks, organizing property viewings, and handling resident relations. They are also responsible for inspecting property conditions and coordinating maintenance work. They help ensure that the property is effectively maintained within budgeted parameters and that the project stays in compliance with applicable regulations, including Section 42, HUD 4350, the property-specific LURA and/or any state and federal regulations governing the project.
ESSENTIAL JOB RESPONSIBILITIES:
COMPLIANCE & PROPERTY MANAGEMENT
Ensure that property records are accurately maintained (lease and general files) and ensure that all lease files are maintained in a secured area and located behind two locked doors for security.
Complete all required reports in an accurate and timely manner.
Inspect property regularly to ensure that it is well maintained and has good curb appeal.
Lease to households that meet the assigned property's income restrictions, rental criteria and when applicable HUD guidelines.
Ensure that all application paperwork is completed and complies with the requirements of the project's Program(s). All files require manager signature.
Maintain all new lease and lease renewal practices according to HUD/CA/TC guidelines inclusive of the certification and verification process; Process annual re certification and tenant notification documentation at 120, 90, and 60-day increments; Process interims as required if assigned to a HUD governed property.
Assist the Property Manager in audit preparations and ensure on-site compliance on all corrections.
Handle record keeping and reporting responsibilities in accordance with HUD/TC/ADHP/HOME/Bond regulations
Maintain waiting and transfer lists per HUD/CA/TC guidelines.
FINANCIAL
Implement budget keeping expenses within budgeted guidelines.
Collect rents and institute proper procedures against delinquent accounts.
Initiate eviction procedures for those residents who fail to pay rent.
Maintain accurate records of rent collections.
Collect security deposits from residents and record date and time of collection.
Calculate any escalation to be charged to residents or any other charges that are designated in the lease and report to them to the Property Manager.
Other duties assigned by manager or corporate executive.
PERSONNEL
Manage maintenance and other staff in the absence of Property Manager or Regional Manager.
ADMINISTRATIVE
Ensures that lease files are complete and that all lease related documents are executed properly in accordance with their program requirements (HUD, LIHTC, Mod-Rehab, etc.)
Preparing and scheduling property viewings, conducting property tours and interviewing prospective tenants.
Processing applications, conducting credit checks, and negotiating contracts.
RESIDENT RELATIONS
Ensure that residents are happy and satisfied as indicated by a high level of renewals and few complaints.
Addressing and resolving residents' questions, concerns, and complaints in a timely manner.
Assist new residents moving in by notifying them of community procedures, parking, hours, night access, mail, etc.
Ensure that residents are provided with a clean, safe and well-maintained home.
Maintaining organized and updated resident files and records.
Reporting any problems or issues to the property manager.
MAINTENANCE
Maintain work orders on all maintenance requests and respond to those requests within 24 hours.
Ensures each property is maintained to EMG standards. Inspecting property conditions and coordinating maintenance activities.
MARKETING/LEASING
Creating and distributing marketing materials to attract new tenants.
Lease or help lease the property to prospective residents.
Negotiate new leases and renewals per specifications of the property manager.
Comply with standards for affirmative marketing, including proper completion and maintenance of the Affirmative Fair Housing Marketing Plan (HUD 935.2).
SAFETY
Reports all liability and property incidents to the Property Manager immediately.
Complies with Safety guidelines outlined by Property Management.
KNOWLEDGE/SKILLS/ABILITIES:
Strong knowledge of HUD policies as well as Project Based Section 8 rules and regulations for Project-Based Affordable Housing REQUIRED
Strong knowledge of Tax Credit/AHDP/HOME/Bond policies for Tax Credit/AHDP/HOME/Bond properties REQUIRED
Previous experience in property management or real estate.
Excellent communication skills, both verbal and written.
Strong organizational and time management skills.
Proficiency in Microsoft Office.
Bookkeeping experience.
EDUCATION, EXPERIENCE & CERTIFICATIONS:
High school diploma/GED.
Degree in business, management or real estate preferred.
At least 1 year of affordable housing property management experience including HUD and project based section 8.
PHYSICAL DEMANDS & WORKING CONDITIONS:
The physical demands of the job described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, bend, walk, sit, use hands and fingers to handle tools and controls, reach with hands and arms, climb stairs and ladders, balance, stoop, kneel, crouch, crawl, talk and hear. The employee must be able to lift a minimum of 50 pounds individually. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability focus. Additionally, the employee may work indoors as well as in an outdoor environment and is exposed to adverse weather conditions. The noise level in the work environment may be moderate to high.
Auto-ApplyAssistant Property Manager
Assistant community manager job in Pittsburgh, PA
The Buncher Company, headquartered in Pittsburgh, Pennsylvania, is a recognized leader in all phases of real estate development, including site acquisitions, construction, lease, and property management. The Buncher Company provides innovative solutions to clients to adapt to the ever-changing real estate environment. Start-ups, established mid-sized firms, and Fortune 500 companies have all benefited from the value-added customer service with which we have become synonymous.
Position Summary
We are looking for a hardworking and passionate Assistant Property Manager to uphold Buncher's standards while completing a wide variety of day-to-day tasks; provide impeccable customer service to our tenants; work in partnership with all Buncher departments to ensure the Company's portfolio is maintained in an effective and efficient manner to provide a safe and reliable working environment. The responsibilities of this position will vary significantly from day to day and week to week and will include, but are not limited to:
Assist in day-to-day operations, including property inspections, repairs, and maintenance.
Provide prompt, professional response and follow through regarding tenant inquiries, problems, and complaints.
Ensure tenant requests/work orders are completed promptly and in compliance with policies, procedures, regulations, and lease obligations and standards.
Respond directly and immediately to property-related issues. Provide 24/7 on-call support during off-hours and weekends, as assigned.
Assist with the coordination of move-in for new tenants and move-out inspections for tenants vacating their space.
Update and maintain property condition reports with respect to roofs, HVAC units, parking lots, etc.
Assist with the development of property maintenance plans, including preventative maintenance, etc.
Coordinate with internal maintenance team for services and repairs to property.
Coordinate with vendors for onsite inspections, maintenance and repairs, and routine services.
Assist with the preparation of new vendor contracts and manage renewals.
Maintain a schedule of service contracts by property.
Maintain and update a list of preferred vendors in each trade.
Assist in the preparation and management of annual operating budgets.
Coordinate receipt and proper coding of invoices with Accounts Payable.
Complete other special projects and duties assigned.
Qualifications
High school diploma or equivalent required; college degree in Business Administration, or related field, preferred.
2-5 years of previous experience in commercial property management.
Proficient in Microsoft Office. Experience with real estate accounting software is a plus.
Familiarity with Prism / Building Engines a plus.
Knowledge of commercial building maintenance, including plumbing, electrical, HVAC, and life safety systems.
Must be able to prioritize multiple deadlines efficiently.
Ability to work independently and collaboratively.
Must be detail-oriented with a high level of accuracy with a minimum level of oversight.
Possess basic analytical skills.
Must be able to understand and carry out instructions.
Ability to solve problems.
Excellent organizational and time management skills. Must be able to prioritize multiple deadlines simultaneously.
Strong verbal and written communication skills.
Ability to comprehend and interpret instructions or short correspondence and ask questions to ensure understanding.
Ability to write reports, documents, and correspondence.
Ability to accurately respond to common requests or complaints from tenants, vendors, and team members.
Must be team-oriented and possess an “upbeat / can do” attitude.
Valid driver's license and good driving record required.
When you work at The Buncher Company, you are encouraged to reach your full potential. We promote a supportive work environment where employees can continue to develop both personally and professionally.
Benefits
We offer a highly competitive wage and benefits package including:
Paid Time Off (PTO) - accrued up to15 PTO days
Company-paid Holidays - 10 holidays
Affordable Medical, Dental, and Vision Insurance
Life and Disability Insurance
401(k) Plan with Employer Contribution
Wellness Program with $500 Incentive
Employee Assistance Program (EAP)
Tuition Reimbursement Program
Maintenance specific: uniforms provided, and boot/footwear allowance
The Buncher Company is an Equal Opportunity Employer. We are committed to a policy of equal employment opportunity for all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We provide a workplace free from harassment and discrimination. If you need any accommodations or support with your application for this job, please contact Human Resources at ******************** or ************.
Auto-ApplyAssistant Property Manager (Commercial Real Estate)
Assistant community manager job in Pittsburgh, PA
Full-time Description
We're looking for a highly organized and service-oriented Assistant Property Manager to support the day-to-day operations of our commercial real estate portfolio. This role is perfect for someone who enjoys being hands-on and thrives in a collaborative environment.
Tenant Relations: Assist with communications, service requests, welcome packets, COIs, move-ins/outs, mail, perks, ribbon cuttings, parking leases, building access, amenities, signage, and supplies.
Lease Administration: Prepare lease documents, track expirations, and submit for review/signature.
Budget Support: Assist in budget prep and track operating expenses, utilities, billbacks, and telecom.
Rent Collection & A/R: Monitor rent payments and assist with collections.
Vendor Coordination & A/P: Process invoices, assist with vendor pre-qualification and coordination.
Compliance Tracking: Maintain COI documentation for vendors and tenants.
Maintenance Coordination: Track maintenance requests and schedule vendors.
Emergency Support: Assist with emergency communications and response efforts.
Property Inspections: Support inspections and document property conditions.
Work Order Management: Log, prioritize, and assign work orders; track status updates.
Requirements
What You Bring
Associate degree in business management, or similar.
2-4 years in property management or related field.
Certified Property Manager designation; desire to obtain.
Strong organizational and communication skills
Familiarity with Yardi or similar systems preferred
Excellent communication and problem-solving abilities.
Why You'll Love Working Here
Time Off: 10 holidays, up to 10 vacation days, 5 sick days, flexible Fridays, and paid parental leave.
Perks: Free onsite parking and fitness center access
Benefits: Comprehensive medical, dental, vision, and life insurance, plus disability & FSA.
Financial Security: 401(k) with a 4% match, eligible after just 90 days.
Extras: Company cell phone or stipend, performance & company bonuses, and $400 in annual company swag!
Why NAI Burns Scalo?
At NAI Burns Scalo, we are a leader in commercial real estate, known for our commitment to excellence, innovation, and long-term relationships. We provide our team with the resources and support to succeed, offering opportunities for growth in a collaborative and dynamic environment. If you're looking for a company that values expertise, integrity, and professional development, NAI Burns Scalo is the place to build your career.
Apply today!
Assistant Property Manager
Assistant community manager job in McKees Rocks, PA
Purpose: This full-time, 35-hour/week position is responsible for assisting the Residential Property Manager (RPM) in the operations of the overall management of public housing/tax credit developments at various locations throughout Allegheny County.
Essential Job Functions
Assist in reaching and maintaining established management goals and objectives, and evaluating tools to measure performance
Assure all duties relative to housing, leasing, record keeping, and other related responsibilities, remain in compliance with all applicable local, state, and federal laws, rules, ordinances, and regulations.
Participate in conducting regular quality control and compliance reviews around HUD regulations and programs
Work with the RPM within the established budget while also demonstrating high levels of communication with financial personnel in the Central administrative office
Assist with monitoring and maintaining an annual operating budget for assigned properties
Assist RPM with resources to the extent that the property is maintained at all times in good physical condition with stable fiscal operation
Assist in aggressively establishing and pursuing effective rent-collection strategies
Assist with maintaining occupancy level per property as per goals established by HUD via completing marketing plans, and advertising strategies, and ensure that techniques and methods to maintain leasing goals are used effectively
Ensure accurate and timely processing of applications, lease-ups, certifications, and annual or interim recertifications
Maintain established occupancy goals
Assist in establishing and implementing effective marketing measures to address available vacancies
Conduct physical inspections of the properties as often as demands require (walk the sites)
Assist with maintaining courteous behaviors and continuous communication with employees, residents, applicants, and ACHA vendors
Assists RPM in the timely completion and documentation of maintenance charges and work orders
Perform other related duties as assigned
Knowledge, Skills and Abilities
The employee can be depended on to report to work at the scheduled time and is seldom absent from work.
Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments.
The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Authority.
The employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the Authority.
Exhibits a professional manner in dealing with others, and works to maintain constructive working relationships
Hard working, well organized, highly motivated, creative, and personable.
Ability to communicate with people from a broad range of social and economic backgrounds
Familiarity with dispute resolution concepts.
Must be computer literate and proficient in the use of Adobe and MS software (Windows; Outlook; Word; Excel; Access).
Must be able to take direction and work well with others; must be able to work under the stress of deadlines, to respond to change productively, and to handle other tasks as assigned
Familiarity with Emphasys public housing/HCVP software is a plus.
Required Education/ Experience
High school diploma, GED, or equivalent required; college degree preferred. Demonstrated experience with residential property management, low-income, tax credit or other subsidized housing experience preferred. Must possess and maintain a current, valid PA Driver's License, and use of a personal vehicle.
Physical Requirements: Work is performed both in office settings and community settings. Must be physically able to access various physical locations on and off ACHA. Must have a level of manual dexterity sufficient to allow for the operation of a computer, telephone, fax machine, calculator, etc. Ability to move, handle or lift small objects around desk area, i.e. files, computer printouts, reports, calculator, office supplies, etc.
If you require assistance when completing the employment application or you anticipate a need for accommodation during the selection process due to a disability, then please contact the Human Resources Department at ************ or *************.
As a condition of employment, the candidate must successfully pass a post-offer physical examination, drug screen, and background security review with regular full-time employment being contingent upon successful completion of a probationary period.
Auto-ApplyHOA/COA Property Manager
Assistant community manager job in Canonsburg, PA
Property Manager for HOA and COA Boards. Daily activities include addressing resident concerns, board communication, acquiring bids for community projects, creating budgets, processing client invoices, conducting inspections, attending Board Meetings and Annual Meetings. Every day is different and never dull!
Qualifications
Due to continued portfolio expansion, Omni Management Services Inc. is seeking an additional, detail oriented, self-organized, experienced Property Manager interested in joining a dynamic team in a demanding but fun and rewarding environment. Must have very strong communication, customer service and organizational skills. Candidates must be able to schedule and attend meetings with clients outside the normal 9:00-5:00 work day.
Additional Information
Salaried position
Property Manager Trainer
Assistant community manager job in Monroeville, PA
Full-time Description
Property Manager Trainer
Project-Based Section-8Pittsburgh, PA$65K plus vehicle expense reimbursement
Are you a seasoned multifamily housing professional who loves mentoring others, thrives on variety, and enjoys being on the move? Join our team as a Property Manager Trainer and play a vital role in supporting, training, and strengthening our Multifamily Housing operations across Pennsylvania, West Virginia, and Ohio!
Why work for Arbors Management? Arbors Management has been in the property management industry for over 40 years, managing thousands of residential units across PA, WV, and OH. Working here isn't just a desk job - employees get real responsibility and variety, with opportunities to solve problems, interact with residents, and see tangible results of their efforts on the community. Arbors offers a full suite of Benefits including medical, dental, vision, 401K retirement, paid holidays, paid time off and more!
Position Overview
The Property Manager Trainer is a dynamic, hands-on role designed for a leader who enjoys teaching, supporting, and stepping in where needed. This position assists at all Multifamily properties by training new managers and office staff and temporarily filling in at properties when a manager position is vacant.
Key Duties & Responsibilities
Training & Support
Train newly hired Property Managers, Assistant Managers, and Community Assistants
Assist with ongoing training opportunities for both new and existing employees throughout the year
Report any concerns regarding newly hired office staff to the Regional Manager and Director of Multifamily Housing
Assist with organizing and setting up new property offices
Property Management & Operations
Travel consistently throughout PA, WV, and OH to support all Multifamily properties
Perform all Property Manager duties when filling in at a vacant site, including:
Renting units, collecting rent and recording deposits
Issuing lease violation and eviction notices
Filing and participating in Landlord/Tenant complaints at the Magistrate level
Conducting move-in, move-out, transfer, and routine unit inspections
Inspecting common areas, grounds, and building exteriors
Maintaining and updating waiting lists
Completing Annual and Interim Recertifications as required by HUD or other agencies
Implementing changes in HUD rules and regulations as directed by the Director of Compliance
Administrative & Compliance
Assist with administrative tasks at assigned properties
Attend all scheduled managers' meetings, workshops, and training courses
Electronically file, scan, and upload tenant files and documents
Keep the Regional Manager informed of overall property operations
Qualifications
High School Diploma or GED (required)
Project Based Section 8 Experience (required)
Real Estate Salesperson License (required)
Strong computer and internet skills (Preferred experience with RealPage / Onesite)
Ability to work well with the public and handle sensitive situations professionally
Ability to follow and manage budgets
Valid driver's license, vehicle insurance, and reliable transportation
Ability to pass pre-employment drug screening and background check
Property Manager
Assistant community manager job in Pittsburgh, PA
SUMMARY: Under the direction of the Director of Property Management, the Property Manager's job is to utilize knowledge and experience to effectively administer all aspects of leasing and maintenance of rental property. Duties include: procuring new business; marketing available units; maintaining healthy tenant relations; routine property inspections; and keeping accurate records. The Property Manager position consists of the following areas:
Management Agreements & Owners
Owners entrust us to effectively manage their rental property and make decisions on their behalf that will minimize vacancy/expense and maximize return.
Management Agreement
- The instrument that governs the relationship between the Owner and Property Management firm which defines each party's rights and responsibilities. A thorough understanding of it is imperative.
Owners' Needs
- Some Owners are investors with a sophisticated understanding of what it means to be a Landlord while others have been thrust into the role by circumstance. We should understand their needs and help them obtain their end goal, whatever it may be.
Education
- Owners' needs and desires are paramount, however they should not be cause for a Property Manager to compromise his/her integrity. Our job is to educate an Owner when a request conflicts with professional standards or the rights of others.
Marketing
Property Managers are responsible for marketing available units to prospective tenants. All available resources should be used to maximize exposure and minimize vacancy time
Determine Fair Market Rent
- utilize and interpret local MLS data. Have an understanding of the market and factors that affect market conditions (such as time of year).
Listing Input
- prepare and submit listings for MLS, Navy Housing, etc. that effectively convey the desirable aspects of the property.
Rental Inquiries
- respond promptly to all phone and email inquiries on active listings.
Screening
- verify applicant's rental history, income/employment and credit history to determine whether or not they qualify.
Negotiate
- present all offers to the owner. Negotiate rent amounts and lease terms for prospective leases in the best interest of the Owner.
Leases and Tenants
One of the most important duties of a property manager is to enforce Lease Agreements. Property Managers should endeavor to maintain healthy tenant relations by communicating, following up, and following through.
Lease Preparation and Enforcement
- explicit knowledge and comprehension of each clause of the Lease and Lease Addenda is imperative. A property manager has to be able to interpret and enforce the Lease on a daily basis.
Tenant Relations
- swift and conscientious communications help maintain a high level of customer service. Property managers should reasonably respond to a tenant request (phone call or email) within 1 business day.
Inspections
Knowing the physical details of each property is the first step to proper maintenance and thorough inspections are surest way to become familiar with each property.
Move-in Inspection
- Upon taking on the management of a property, and each time before a new tenant moves in, a comprehensive initial inspection sets the standard by which all that follows will be measured. More than just noting the unit's current condition, a proper inspection should be an inventory as well as a data source for the systems of the home.
Routine Inspections
- Periodic visits to the property while tenants are in residence are necessary to ensure the tenants are taking proper care. This is also a good time to identify preventative maintenance items. These inspections allow us to address small issues before they become large problems as well as prepare the owner for maintenance that may need attention in the near future. Occupied property inspections should be conducted no less than once per year.
Move-out Inspection -
A “final inspection” must be conducted within 72 hours of the tenant vacating. During this process, the property manager identifies the discrepancies between the Move-in Inspection report and the move-out condition. It is their duty to determine which discrepancy items are beyond reasonable wear and tear as well as missing/changed inventory - both for which the tenant can be charged.
Maintenance and Repairs
A Property Manager is responsible for the physical management of the property, including overseeing routine maintenance and emergency repairs.
Systems of a Property
- Property Managers should have a working knowledge of the basic systems of the property. Understanding how HVAC systems, appliances, plumbing, etc. work helps us identify the most effective and responsible solution for issues as they arise.
Repairs
- Responding to repair requests is a large part of what we do. Prompt responses to these requests help us minimize secondary damage and liability. When necessary, a Property Manager needs to be “on site” to take control of the situation.
Maintenance -
Keeping the property in good overall condition has a great deal to do with keeping up with preventative and routine maintenance (i.e. cut the dead tree down before it falls and damages the property / caulk the tub before a water breach causes damage to the backer board & sub floor).
Contractors
- Maintain a list of qualified, reliable, and reasonably priced contractors to be able to respond promptly when needed. A property manager must have an understanding of the scope of the work as well as be diligent in negotiating and securing the best price possible.
Knowledge of Landlord-Tenant Law
Property managers must have a thorough knowledge of local, state and national laws pertaining to Landlord-Tenant relations.
SCRA
- The
Servicemembers Civil Relief Act
is a Federal Act that affords members of the United States Armed Forces additional rights while they are on active duty. Property Managers have both legal and moral obligations to know how this Act affects Owners and Tenants alike.
Local city code
- Each municipality in which we operate has its own codes regarding rental property and each Property Manager should know and adhere to the local laws that affect their business.
Clients and Customers
Understanding the client and customer relationship is extremely important. Knowing their rights and your duties to each is key to making good decisions every time.
Client -
the owner of the property is the client. A Property Manager always works in the best interest of the owner and they should not lose sight of that.
Customer -
the tenant in the property is the customer (they are a customer of the owner and of William E. Wood). Providing the tenant with a high level of customer service is in the best interest of our Client.
Strike the Balance -
A good Property Manager knows how to juggle the wants and needs of the Client while respecting the rights of the Customer.
Knowledge, Skills and Abilities Required
Must have valid Real Estate License in the state in which you manage property.
Must have valid Drivers' License and be in possession of a vehicle for daily use.
Proficiency in Microsoft Office is essential.
Knowledge of basic accounting.
Ability to manage time effectively.
Ability to interact with co-workers, clients, vendors, and contractors in a professional and tactful manner.
Must be physically and mentally able to perform duties. Must be able to climb stairs, be able to lift reasonable weights without limitation, and be physical able to access attics and crawl spaces of properties.
Must possess a mechanical aptitude and be able to understand basic electrical repairs, HVAC repairs, carpentry, and plumbing repairs.
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
Auto-ApplyAssistant Community Manager (FT)
Assistant community manager job in Washington, PA
Job Code: Assistant Community Manager (FT) Address: 1000 Henderson Avenue City: Washington State: PA Country: United States of America Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
We are presently seeking an Assistant Community Manager for our Washington Estates community located in Washington, PA, who will perform administrative duties under the supervision of a Community Manager.
As a successful Assistant Community Manager, you will:
* Greet all customers with a polite, professional demeanor.
* Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
* Develop and maintain community relationships.
* Use Microsoft Office to produce and present documents.
* Assist the Community Manager in entering data into the management software program.
* Assist the Community Manager in completing guest cards and entering lead information in the Link System. "Leads" include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community and etc.
* Maintain all community office files according to company policy, including state and local requirements.
* Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
* Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
* Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.
* Ensure residents' privacy and property preservation.
* Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members.
* Perform other duties as assigned
Minimum Requirements
* A minimum of 1-year general office experience required; 1-year sales experience preferred, occasionally required
* High School Diploma or GED required
* Excellent customer service skills.
* Detail-oriented and with strong analytical and organizational skills.
* Ability to multitask and be a team player in a fast-paced environment.
* Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
* Ability to lift up to 25 pounds.
* Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities.
We are Proud to Provide the following:
* Competitive compensation plus eligibility to earn commissions and bonuses
* Access to benefits including medical, dental and vision insurance
* Short-term and long-term disability
* Life insurance
* Generous Paid Time Off and holidays
* Flexible spending account
* 401K with company match
Assistant Property Manager
Assistant community manager job in Pittsburgh, PA
Job Description
The Buncher Company, headquartered in Pittsburgh, Pennsylvania, is a recognized leader in all phases of real estate development, including site acquisitions, construction, lease, and property management. The Buncher Company provides innovative solutions to clients to adapt to the ever-changing real estate environment. Start-ups, established mid-sized firms, and Fortune 500 companies have all benefited from the value-added customer service with which we have become synonymous.
Position Summary
We are looking for a hardworking and passionate Assistant Property Manager to uphold Buncher's standards while completing a wide variety of day-to-day tasks; provide impeccable customer service to our tenants; work in partnership with all Buncher departments to ensure the Company's portfolio is maintained in an effective and efficient manner to provide a safe and reliable working environment. The responsibilities of this position will vary significantly from day to day and week to week and will include, but are not limited to:
Assist in day-to-day operations, including property inspections, repairs, and maintenance.
Provide prompt, professional response and follow through regarding tenant inquiries, problems, and complaints.
Ensure tenant requests/work orders are completed promptly and in compliance with policies, procedures, regulations, and lease obligations and standards.
Respond directly and immediately to property-related issues. Provide 24/7 on-call support during off-hours and weekends, as assigned.
Assist with the coordination of move-in for new tenants and move-out inspections for tenants vacating their space.
Update and maintain property condition reports with respect to roofs, HVAC units, parking lots, etc.
Assist with the development of property maintenance plans, including preventative maintenance, etc.
Coordinate with internal maintenance team for services and repairs to property.
Coordinate with vendors for onsite inspections, maintenance and repairs, and routine services.
Assist with the preparation of new vendor contracts and manage renewals.
Maintain a schedule of service contracts by property.
Maintain and update a list of preferred vendors in each trade.
Assist in the preparation and management of annual operating budgets.
Coordinate receipt and proper coding of invoices with Accounts Payable.
Complete other special projects and duties assigned.
Qualifications
High school diploma or equivalent required; college degree in Business Administration, or related field, preferred.
2-5 years of previous experience in commercial property management.
Proficient in Microsoft Office. Experience with real estate accounting software is a plus.
Familiarity with Prism / Building Engines a plus.
Knowledge of commercial building maintenance, including plumbing, electrical, HVAC, and life safety systems.
Must be able to prioritize multiple deadlines efficiently.
Ability to work independently and collaboratively.
Must be detail-oriented with a high level of accuracy with a minimum level of oversight.
Possess basic analytical skills.
Must be able to understand and carry out instructions.
Ability to solve problems.
Excellent organizational and time management skills. Must be able to prioritize multiple deadlines simultaneously.
Strong verbal and written communication skills.
Ability to comprehend and interpret instructions or short correspondence and ask questions to ensure understanding.
Ability to write reports, documents, and correspondence.
Ability to accurately respond to common requests or complaints from tenants, vendors, and team members.
Must be team-oriented and possess an “upbeat / can do” attitude.
Valid driver's license and good driving record required.
When you work at The Buncher Company, you are encouraged to reach your full potential. We promote a supportive work environment where employees can continue to develop both personally and professionally.
Benefits
We offer a highly competitive wage and benefits package including:
Paid Time Off (PTO) - accrued up to15 PTO days
Company-paid Holidays - 10 holidays
Affordable Medical, Dental, and Vision Insurance
Life and Disability Insurance
401(k) Plan with Employer Contribution
Wellness Program with $500 Incentive
Employee Assistance Program (EAP)
Tuition Reimbursement Program
Maintenance specific: uniforms provided, and boot/footwear allowance
The Buncher Company is an Equal Opportunity Employer. We are committed to a policy of equal employment opportunity for all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We provide a workplace free from harassment and discrimination. If you need any accommodations or support with your application for this job, please contact Human Resources at ******************** or ************.
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Assistant Property Manager
Assistant community manager job in McKees Rocks, PA
Job Description
Purpose: This full-time, 35-hour/week position is responsible for assisting the Residential Property Manager (RPM) in the operations of the overall management of public housing/tax credit developments at various locations throughout Allegheny County.
Essential Job Functions
Assist in reaching and maintaining established management goals and objectives, and evaluating tools to measure performance
Assure all duties relative to housing, leasing, record keeping, and other related responsibilities, remain in compliance with all applicable local, state, and federal laws, rules, ordinances, and regulations.
Participate in conducting regular quality control and compliance reviews around HUD regulations and programs
Work with the RPM within the established budget while also demonstrating high levels of communication with financial personnel in the Central administrative office
Assist with monitoring and maintaining an annual operating budget for assigned properties
Assist RPM with resources to the extent that the property is maintained at all times in good physical condition with stable fiscal operation
Assist in aggressively establishing and pursuing effective rent-collection strategies
Assist with maintaining occupancy level per property as per goals established by HUD via completing marketing plans, and advertising strategies, and ensure that techniques and methods to maintain leasing goals are used effectively
Ensure accurate and timely processing of applications, lease-ups, certifications, and annual or interim recertifications
Maintain established occupancy goals
Assist in establishing and implementing effective marketing measures to address available vacancies
Conduct physical inspections of the properties as often as demands require (walk the sites)
Assist with maintaining courteous behaviors and continuous communication with employees, residents, applicants, and ACHA vendors
Assists RPM in the timely completion and documentation of maintenance charges and work orders
Perform other related duties as assigned
Knowledge, Skills and Abilities
The employee can be depended on to report to work at the scheduled time and is seldom absent from work.
Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments.
The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Authority.
The employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the Authority.
Exhibits a professional manner in dealing with others, and works to maintain constructive working relationships
Hard working, well organized, highly motivated, creative, and personable.
Ability to communicate with people from a broad range of social and economic backgrounds
Familiarity with dispute resolution concepts.
Must be computer literate and proficient in the use of Adobe and MS software (Windows; Outlook; Word; Excel; Access).
Must be able to take direction and work well with others; must be able to work under the stress of deadlines, to respond to change productively, and to handle other tasks as assigned
Familiarity with Emphasys public housing/HCVP software is a plus.
Required Education/ Experience
High school diploma, GED, or equivalent required; college degree preferred. Demonstrated experience with residential property management, low-income, tax credit or other subsidized housing experience preferred. Must possess and maintain a current, valid PA Driver's License, and use of a personal vehicle.
Physical Requirements: Work is performed both in office settings and community settings. Must be physically able to access various physical locations on and off ACHA. Must have a level of manual dexterity sufficient to allow for the operation of a computer, telephone, fax machine, calculator, etc. Ability to move, handle or lift small objects around desk area, i.e. files, computer printouts, reports, calculator, office supplies, etc.
If you require assistance when completing the employment application or you anticipate a need for accommodation during the selection process due to a disability, then please contact the Human Resources Department at ************ or *************.
As a condition of employment, the candidate must successfully pass a post-offer physical examination, drug screen, and background security review with regular full-time employment being contingent upon successful completion of a probationary period.