Retail Property Manager
Assistant community manager job in Palm Beach, FL
Retail Property Manager | Can be based out of Wisconsin, Preference in/near Milwaukee or Kenosha, WI OR Palm Beach, FL
We are seeking an experienced Property Manager to oversee the daily operations, tenant relations, financial performance, and capital projects across a portfolio of retail properties. This role is accountable for rent collections, budgeting and forecasting, vendor oversight, and ensuring properties are maintained to the highest standards.
Responsibilities:
• Direct and assist in billing and collection of all monies, rents, and charges
• Develop, manage, and monitor operating budgets and capital improvement plans; prepare and present monthly variance reports.
• Oversee capital projects from planning through completion, including vendor bidding, scheduling, and compliance.
• Maintain strong tenant relationships, ensuring lease compliance and timely resolution of issues.
• Partner with leasing and marketing teams to support occupancy goals and property visibility.
• Supervise day-to-day operations, including vendor management, site inspections, and service contracts.
• Ensure proper maintenance of each property, addressing any issues that impact the tenant or shopper experience. • Lead and develop on-site staff and third-party personnel.
• Maintain accurate records of property operations, tenant correspondence, service agreements, and compliance documents.
• Collaborate cross-functionally with internal departments such as construction, accounting, leasing, legal, and acquisitions.
Qualifications:
• Bachelor's degree in Real Estate, Business, Finance, or related field, preferred.
• Minimum 7+ years of retail property management experience (shopping centers, strip centers, or mixed-use).
• ORE/REA experience is a plus. Candidate with prior experience managing properties governed by Operating or Reciprocal Easement Agreements strongly preferred.
• Experience managing capital projects and understanding of CAM. • Strong understanding of retail operations and tenant coordination.
• Excellent communication, negotiation, and organizational skills.
• Proficiency in Microsoft Excel and Word; familiarity with Yardi or similar property management software preferred.
• Valid driver's license and reliable transportation.
• Ability and willingness to travel, including via commercial airlines, as needed.
• Must be able to travel, including out-of-state travel via commercial airlines.
To apply or learn more, please contact:
Vivi Lamb, Principal Colin McKenzie Consulting HR
or apply directly at *******************
P: ************ | E: ********************
*********************
Property Manager - Luxury Rental Community
Assistant community manager job in Delray Beach, FL
Property manager
Manages the day-to-day operations of a property
Collects rent, sets rent prices, and approves new tenants
Coordinates leases and follows up on maintenance requests
Prepares vacant units for the next tenant
Handles tenant issues, repairs, and complaints
Acts as groundskeeper of the rental property and shared spaces
Manages move-ins, move-outs, and evictions
Ensures the property stays in compliance with local, state, and municipal codes
Community manager
Responsible for the overall operation of the property
Implements policies, procedures, and programs that ensure a well-managed, well-maintained building
Ensures compliance with all applicable regulatory agencies and federal, state, and local laws
Skills & Qualifications:
3+ years of experience in property Operations, Hospitality, or construction
Bachelor's degree in business or related field
Critical thinking, problem solving, judgement and decision-making abilities are necessary.
Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
Excellent organization, motivation, leadership, management, and interpersonal skills
Ability to work with sensitive and/or confidential information.
Knowledge and ability to apply Florida Statutes and Community documents.
Physical Requirements:
Ability to lift up to 50lbs following appropriate safety procedures.
Must be able to stand, sit, walk, and occasionally climb.
Ability to respond to emergencies in a timely manner.
Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.).
Supervisory Responsibilities
Oversee property staff
Schedule: Monday-Friday 9:00a- 5:00p
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Property Manager - Condo
Assistant community manager job in West Palm Beach, FL
The Property Manager job is licensed under the provisions of Florida Statute 468. The Property Manager is required to be knowledgeable about Florida Statute 718, which governs Condos. Under general supervision and in association with the Board of Directors, the Property Manager plans, directs, recommends, and implements policies and procedures to ensure the services required to maintain the common elements of the Association are provided in a first-class manner and accordance with community rules and regulations.
This hands-on leadership position oversees the community's operational, administrative, financial, human resources, maintenance, and security functions. The position requires the Property Manager to be on call 24 hours a day, 7 days a week, for emergency consultation in the event of incidents requiring management intervention. All services of the Property Manager are under the direct supervision of Castle Management and are performed as stated in the Management agreement between the governing Board of Directors and Castle Management, LLC.
The Property Manager provides exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service.
Operations and Accounting
Utilizes Castle Management assigned inspection checklists to inspect community and facilities on a routine basis to determine maintenance, security, violations, safety, and landscaping deficiencies to remain in compliance with Castle Management guidelines.
Plans, directs, and oversees the implementation of comprehensive systems to protect the association's community assets and records professionally.
Create and manage the Association's budget and financial processes
Assists in preparing monthly financial reports and reviews for accuracy and variance trends. Maintains working knowledge of the Association's financial reports and supports the Treasurer by obtaining responses to financial questions.
Compliance with all reporting requirements outlined in the Castle Management contract.
Compliance with meeting requirements outlined in Florida Statue 718.
Prepares recommendations for collection action on delinquent accounts and reports to the board on a monthly basis on the progress.
Responsible for the storage and maintenance of Association records required under Florida Statute, including the maintenance of the Association's Website.
Prepares and implements Emergency Preparedness plans as outlined in the Castle Management contract, including those for weather-related events and other natural disasters.
Solicits, reviews, and compiles bid analysis sheets for Board Review for maintenance, construction, and other community projects, as well as services deemed to be in the best interests of the Association.
Draft RFPs (Requests for Proposals) as needed before bidding on large projects to ensure that the data received is comparable across all vendors.
Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury, including work-related injuries, and properly reports it within the appropriate timelines to the appropriate party.
Acts as liaison with legal counsel and other Association vendors as necessary to conduct Association business.
Reviews and codes vendor invoices before payment after confirming that the work has been completed satisfactorily. Ensure payments are made in alignment with the Board's direction.
In the absence of an Assistant Property Manager, tracks all architectural change requests by homeowners and inspects for compliance upon completion. Utilizes assigned software programs to engage with Board or Committee members during the architectural review process. Attends ARC meetings.
Talent Management
Owns all aspects of the employee cycle, including hiring, training, managing performance, approving payroll and PTO, and coaching and developing teammates on-site. Ensures the team is capable of meeting the community's goals and high standards in a hospitable, sensitive, and courteous manner.
Ensures all safety precautions and procedures are followed by all site teammates while performing assigned duties.
Managing Relationships
Fosters appropriate communications between Board Members, Residents, and Management
Responds within the required timeline to all owner and Board Member requests.
Other duties and responsibilities as assigned.
Supervisory Responsibilities
Directly manage the on-site team
Carry out supervisory responsibilities following Castle's policies and applicable laws.
Responsibilities include interviewing, hiring, training, developing, and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and Experience
An active CAM license is required.
An associate's degree with a concentration in business is preferred.
A minimum of 2 years of CAM or related business experience, or more, depending on the community, is required.
Knowledge and understanding of Property Management accounting practices, terminology, and budgeting skills required.
Knowledgeable of Condo law and required statutory inspections and regulations as outlined by Florida state and county.
Knowledge and understanding of High Rise/ Condo Life Safety equipment (Fire suppression systems, generators, chillers, cooling towers, elevators, etc.) required.
Intermediate skills with Microsoft Office Suite (including SharePoint, Excel, Word, Outlook, and PowerPoint).
Experience with Building Link or similar software may be required or preferred.
Valid Driver's License.
Some understanding of Condo building mechanics may be required
Skills and Abilities
Outstanding customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
Strong experience with conflict resolution strategies is required.
Advanced time management skills required to use time effectively based on key priorities, with the ability to prioritize tasks in an environment with constant changes.
Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information using spoken and written language.
Excellent organizational skills and attention to detail.
Strong analytical, problem-solving, and negotiation skills.
Strong presentation and public speaking skills required.
Multiple language fluency is desirable and may be required depending on the community's needs.
Ability to act with integrity, professionalism, and confidentiality.
Physical requirements
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations.
Ability to lift 30lbs. following appropriate safety procedures.
Ability to:
Work in an upright standing position for long periods
Work in different environmental working conditions (e.g., heat, cold, wind, rain).
Walk and climb stairs.
Handle, grasp, feel objects.
Reach with hands and arms.
Extensive use of fingers for typing and visual use of the computer monitor.
Ability to quickly and easily navigate property/buildings.
Ability to possibly walk in uneven terrain, depending on the community, while conducting inspections.
Repeat various motions with wrists, hands, and fingers.
Ability to detect auditory and visual emergency alarms.
Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone.
Visual ability correctable to 20/20.
Ability to respond verbally in an understandable, professional manner in person and over the telephone.
May be required to travel for training sessions off-site as needed. It may be occasionally required to cover for staff at other communities within a reasonable commuting distance.
Ability to work extended hours and weekends if needed.
EQUAL EMPLOYMENT OPPORTUNITY
Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.
DISCLAIMER
This is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.
Assistant Director, Athletic Communications
Assistant community manager job in West Palm Beach, FL
Palm Beach Atlantic University (PBA) is a thriving urban campus in the heart of South Florida, a globally connected, metropolitan community. PBA is a premier Christ-first university competing in 18 intercollegiate sports programs at the highest level of NCAA Division II athletics, Sunshine State Conference.
We are seeking an Assistant Director of Athletic Communications to provide leadership and support in athletic communications, media relations, and public relations for the Athletics Department. This role creates and manages content across digital platforms, overseeing gameday operations, and fostering strong relationships with internal and external stakeholders, including the media, athletics staff, and sports broadcasting students. The Assistant Director will contribute to the university's dedication to promoting both athletic success and academic achievement among student-athletes.
Application Requirement: To be considered for this position, applicants must submit a portfolio, either uploaded with the application materials or provided as a digital link within the résumé.
Communication & Collaboration
* Works closely with the athletics department staff, student-athletes, gameday staff, and PBA's sports broadcasting students to ensure seamless communication across all stakeholders.
* Maintains and creates content for the official athletics website as well as for social media and other platforms.
* Assists with designing and implementing a social media plan to promote the athletic department.
* Creates compelling content using Adobe Creative Suite to promote athletic department events and achievements.
* Maintains meticulous records and historical archives of PBA's digital assets.
* Manages and organizes archives of photo, video, and graphic content.
* Submits nominations for Conference, Regional, and National Awards.
* Schedules and executes media days ensuring a smooth and seamless process for internal and external stakeholders.
* Maintains regular contact with athletics staff, PBA sports broadcasting students, and gameday workers.
* Collaborates with key external stakeholders such as external athletic conferences and associations as well as coaches and administrators from other institutions.
Game Day Tasks
* Fulfills gameday roles such as statistics keeping, writing press releases, public address announcing, creating content, photography and videography.
* Provides a safe and welcoming environment for student-athletes, coaches, staff and all visitors.
* Writes game recap articles for assigned programs.
* Assists with online video streams of home events through partnership with Sports Broadcasting majors.
* Helps train, mentor, and supervise gameday staff and student workers.
Compliance
* Adheres to all budgetary guidelines, as well as University, Sunshine State Conference (SSC) and NCAA rules and regulations.
* Follows all facilities and operations budgetary guidelines, as well as University, Sunshine State Conference (SSC) and NCAA rules and regulations.
* Attends mandatory compliance and departmental meetings as scheduled.
Administrative
* Manages expenses ensuring they are kept within the program budget.
* Oversees area performance management, functional training, talent development, and interviewing prospective student worker candidates.
* Supports the Assistant Athletic Director for Communications in day-to-day functions including oversight of Graduate Assistants.
* Other duties as assigned.
Community Manager
Assistant community manager job in Palm Beach Gardens, FL
Property Management is presently accepting resumes for a full-time Community Manager for one of our apartment communities. This is an excellent opportunity to join a growing and dynamic company with a broad future and a promote-from-within company culture.
We are seeking polished, engaging and energetic leaders with management experience and a commitment to apply their very best in a high-energy, upscale environment that rewards your efforts. Through training, coaching and continued education we develop our community managers to become the best in the industry!
In addition to a competitive salary, we offer a generous commission structure, full medical and dental benefits, paid holidays, vacation time, continued training, advancement opportunities and much more!
General Summary
Under the immediate supervision of the Regional Manager, the Community Manager is responsible for all aspects of leasing production at an apartment community.
Essential Job Duties and Responsibilities
Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions
Lead and supervise a team consisting of leasing/marketing personnel and maintenance personnel
Supervise apartment turnover process (including move-in/out inspections, processing applications, and monitoring unit “make-ready” requirements). Minimize unit “down-time” and vacancy loss due to turnover
Have an in-depth understanding of site leasing trends, traffic patterns and product availability
Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
Improve Net Operating Income (NOI) through revenue maximization and expense controls while maintaining the physical asset
Recommend changes to rents and fees in accordance with market changes
Review and analyze monthly financial statements
Supervise, monitor, and process accounts payable including posting, coding, and approving all site invoices
Administer tenant leases and maintain good tenant relations; review, understand and enforce lease terms. Communicate with tenants to address their needs and resolve any issues. Ensure the proper execution of all screening procedures
Prepare annual budgets and review monthly financial reports for individual portfolio properties and provide to owners monthly and quarterly
Perform periodic inspections of the properties. Maintain the assigned Portfolio at a high level of appearance and performance. Resolve emergency maintenance issues
Obtain and supervise third party vendors; evaluate service contract requirements and establish performance specifications and documents; manage the competitive bid process
Completes other tasks as directed and assigned.
Auto-ApplyAssistant Property Manager
Assistant community manager job in Boca Raton, FL
Job Description
The Assistant Property Manager supports the Property Manager(s) and others in managing all aspects of a single property or portfolio of commercial, industrial, or retail properties including marketing, operations, and financial activities.
Essential Duties and Responsibilities:
Ensure services are provided consistent with policies, procedures, regulations, and contractual obligations and standards.
Review and recommend approvals for accurate payment of vendor invoices following the terms of the management agreement, LPC policies, and property management approval authorization limits.
Assist Property Manager(s) in preparing and delivering timely, accurate, and complete monthly reports and budget packages according to client requirements.
Assist in collecting data and/or drafting tenant rent and Common Area Maintenance (CAM) reconciliations or Escalation (OpX) recovery charges.
Assist, and coordinate with, lease administration and accounting on all lease administration activities including lease set up, lease changes, reporting, etc. using various company or client systems.
Assist in coordinating tenant move-ins and move-outs, and "walks-through" spaces with Property Manager(s), tenants, and tenant improvement department; maintain vacant spaces in "tour ready" condition.
Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.
Coordinate contract documents, purchase orders, and other documents related to procuring goods and services at the property; assist in coordinating vendor deliveries and property services.
Assist with bidding activities.
Review tenant billings for accuracy and approval; review aging reports and collections efforts.
Assist in performing regular property inspections; recommend alterations, maintenance, and reconditioning; work with contractors/vendors.
Assist with developing plans, and preparing for, emergency response using company or client formats; ensure resources, supplies, and backups are in place to effectively recover from adverse events; assist in organizing drills and other training.
Contribute through thoughtful and proactive execution of clearly defined duties, methods, and tasks; contribute to team performance through suggestions to improve systems, processes, and procedures.
Assist with client communications; prepare and deliver timely, accurate, and complete reports.
Perform other duties as assigned.
Qualifications:
Bachelor's degree (BA/BS) preferred with 1-2 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred
Intermediate skills with Microsoft Office Suite required
Ability to effectively communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a straightforward, professional manner, keeping the appropriate customer(s) informed/updated as needed
Knowledge of financial terms and principles; ability to calculate figures such as percentages, discounts, markups, and/or commissions
Ability to comprehend, analyze, and interpret documents and solve problems involving several options in situations
Intermediate level of analytical and quantitative skills required
Strong organizational skills with an inquisitive and entrepreneurial mindset
Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
Must possess the desire to lead and receive instruction on development of leadership skill set
Ability to build consensus in work groups, listen actively, and create mutually beneficial resolutions
Ability to travel daily to assigned properties as necessary
Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client
Ability to read and write English in order to understand manuals and procedures, and to write reports
Physical Requirements:
Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs. NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.
About Lincoln Property Company
Lincoln Property Company ("Lincoln") is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space. For more information, visit: ************
All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.
By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy.
Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.
Property Manager - Luxury Rental Community
Assistant community manager job in Delray Beach, FL
Property manager * Manages the day-to-day operations of a property * Collects rent, sets rent prices, and approves new tenants * Coordinates leases and follows up on maintenance requests * Prepares vacant units for the next tenant * Handles tenant issues, repairs, and complaints
* Acts as groundskeeper of the rental property and shared spaces
* Manages move-ins, move-outs, and evictions
* Ensures the property stays in compliance with local, state, and municipal codes
Community manager
* Responsible for the overall operation of the property
* Implements policies, procedures, and programs that ensure a well-managed, well-maintained building
* Ensures compliance with all applicable regulatory agencies and federal, state, and local laws
Skills & Qualifications:
* 3+ years of experience in Managing Class A rental communities
* Bachelor's degree in business or related field
* Critical thinking, problem solving, judgement and decision-making abilities are necessary.
* Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
* Excellent organization, motivation, leadership, management, and interpersonal skills
* Ability to work with sensitive and/or confidential information.
* Knowledge and ability to apply Florida Statutes and Community documents.
Physical Requirements:
* Ability to lift up to 50lbs following appropriate safety procedures.
* Must be able to stand, sit, walk, and occasionally climb.
* Ability to respond to emergencies in a timely manner.
* Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.).
Supervisory Responsibilities
* Oversee property staff
* Schedule: Monday-Friday 9:00a- 5:00p
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Community Manager
Assistant community manager job in Fort Lauderdale, FL
Looking for something different? We ARE that something different at RPM Living. Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...… we show you the way to success.
The position: The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and will have the ability to communicate effectively, take charge, lead, train, be dependable, professional, and a team player.
Responsibilities
* Leads property staff, conducting candidate interviews, overseeing onboarding, training, timesheet approval, and conducting quarterly discussions and annual assessments in accordance with Company policies, values, standards.
* Drive team to achieve performance indicators, offering feedback to underperforming associates, and manage disciplinary actions in collaboration with HR.
* Conduct ongoing training with office staff, covering leasing paperwork, workplace safety, and other daily operational needs.
* Motivate associates through recognition programs, training, and team-building activities to boost morale and enhance productivity.
* Assist in budget preparation and ensure adherence to approved budgets.
* Complete month-end and year-end financial reporting and provide monthly budget variance reporting within +/- 10% per line item.
* Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues.
* Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards.
* Provide excellent customer service while maintaining the highest standards for resident service.
* Analyze and interpret market and economic trends and partner with marketing to implement short- and long-range leasing strategies to achieve occupancy and revenue goals.
* Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed.
* Manage the client/owner relationship by meeting with the owners, conducting property tours, providing updates, and responding to owner requests as needed to maintain a positive working relationship.
Qualifications
Education & Experience:
* Education: Bachelor's degree from a four-year college or university, or 1-2 years of relevant experience; or a combination of education and experience.
* 3 + years of related multi-family property management experience
* Strong leadership and management skills
* Team player, professional, and effective communication skills
* Proficient in Microsoft Office Suite and property management software.
* Valid driver's license - Required
Physical Requirements:
* May be required to sit for extended periods of time while working at a desk
* May be required to climb stairs
* Must be able to read documents, computer screens and data
* Must be able to hear and understand verbal communications in person and over the phone or computer
* May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
* Must be able to operate a computer, keyboard, mouse and other office equipment
Work Environment:
* This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements.
* The office is an open setting which may include bright lights, constant noises and distractions.
Employment with RPM Living is contingent upon successful completion of a background check and possession of a valid driver's license.
RPM Living is an Equal Opportunity Employer.
This job title is associated with Property Manager, Apartment Manager, Business Manager, and Multi-Family Manager.
Company Information
Join RPM Living and experience exceptional benefits designed to enhance your life.
* Weekly pay for all associates working onsite at an apartment community
* Comprehensive healthcare coverage available for all full-time, regular associates
* Employer-paid employee assistance, mental health, and wellness programs
* Ancillary benefits including critical illness, hospital indemnity, and accident insurance
* 401(k) with robust company match
* Opportunities for professional development, career growth, and role-based learning plans
* Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
* Paid time off plus floating holidays and volunteer days
* Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
RPM Living is an Equal Opportunity Employer.
Responsibilities - Leads property staff, conducting candidate interviews, overseeing onboarding, training, timesheet approval, and conducting quarterly discussions and annual assessments in accordance with Company policies, values, standards. - Drive team to achieve performance indicators, offering feedback to underperforming associates, and manage disciplinary actions in collaboration with HR. - Conduct ongoing training with office staff, covering leasing paperwork, workplace safety, and other daily operational needs. - Motivate associates through recognition programs, training, and team-building activities to boost morale and enhance productivity. - Assist in budget preparation and ensure adherence to approved budgets. - Complete month-end and year-end financial reporting and provide monthly budget variance reporting within +/- 10% per line item. - Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues. - Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards. - Provide excellent customer service while maintaining the highest standards for resident service. - Analyze and interpret market and economic trends and partner with marketing to implement short- and long-range leasing strategies to achieve occupancy and revenue goals. - Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed. - Manage the client/owner relationship by meeting with the owners, conducting property tours, providing updates, and responding to owner requests as needed to maintain a positive working relationship.
Auto-ApplyAssistant Community Manager
Assistant community manager job in Fort Lauderdale, FL
Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management.
Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator.
Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships
Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations.
RESPONSIBILITIES
Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook.
Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements.
Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews.
Documents lease violations and coordinate evictions.
Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues.
Ensures the property's maintenance team members respond and complete resident service requests.
Assisting tenants with requests, questions, problems, and complaints.
Alerting staff of move ins, move outs, any emergencies.
Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors.
Responsible for regularly tracking arrears and following up with tenants per the company policy.
Oversee the lease renewal program for appropriate retention rate.
Works within house legal team to track status of rent payments.
Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily.
Create purchase orders in Yardi.
Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours.
Perform or assist with any operations as required to maintain workflow and to meet schedules.
Perform other duties as needed.
Benefits
Generous employer contribution for Medical and Dental through United Healthcare.
Employer Paid Vision Plans.
Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
12 paid Holidays.
15 days of PTO.
7 Sick days.
Employer Paid Life Insurance.
Flexible Spending Account.
Nationwide Pet Insurance.
Disability Insurance.
Laser Correction Discount.
Employee Discounts on appliances, apparel, and more.
QUALIFICATIONS:
To perform the job successfully, the following skills and/or experience are required to qualify for the position.
Two (2) years of experience in affordable housing leasing or property management.
Knowledge and experience in the local residential market.
Experience with EIV and Yardi.
Proficient in Microsoft Office Suite.
Strong written and verbal communication skills.
Great Customer Service skills.
Able to learn and work with property management applications.
Quick learner and great attitude.
Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at
*************************************
Auto-ApplyAssistant Community Manager
Assistant community manager job in Fort Lauderdale, FL
Job Title: Assistant Community Manager
The Assistant Community Manager works under the direction of the General Manager ensuring the efficient operation of the property management departments daily duties, and assists the Community Managers with day-to-day tasks as required.
DAILY DUTIES:
Answer phone calls for the property management department professionally and courteously. Works with the community manager directly to answer homeowners questions.
Update change of address requests in company software. Keeps clear documentation of when the updates are performed.
In coordination and under the direction of the Community Manager - prepares meeting notices and all community communications.
Schedules appointments, distribution, and processing of access devices for community residents
Keeps all Community Manager logs, books, lists, inventories, and databases up-to-date.
Assists the Community manager with any special projects as needed.
Submits and follows through on service requests, including but not limited to: Gate repairs and resident irrigation repairs.
Provides Front desk assistance as needed.
Schedules on-call calendar with community manages
Provides resident customer service with community concerns, resident portal, access device requests, and general questions.
Scanning and filing of Community Manager documents.
All other duties as assigned.
Assistant Community Manager
Assistant community manager job in Boca Raton, FL
The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives - ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.
The Assistant Community Manager is responsible for performing many of the same tasks as the Community Manager including sales, marketing, accounting and maintenance, but under the direction of the Community Manager.
The Assistant Community Manager should be fully capable of operating the property in the absence of the Community Manager. The Assistant Community Manager reports to and receives direction and supervision from the Community Manager with regard to daily operations of the property.
Responsibilities
* Assisting with leasing activities and resident relations. • Answering telephone. • Maintaining courteous and helpful attitude to residents and prospects. • Planning and directing social activities as needed. • Inspecting move-outs and scheduling of apartments for turnkey as directed by the Community Manager. • Inspecting apartments to ensure readiness in adherence to Company standards as directed by the Community Manager. • Follow up on Service Requests and perform call backs per Company Policy. • Verify completion and accuracy of Weekly Leasing Reports. • The Assistant Community Manager is the primary recorder of income and expense information to the computer and assists training others to correctly operate the computer. • Pays property level bills in accordance with company policy and dates established by Property Accountant and forwards cash disbursement journals to the Property Accountant. • Verifies that invoices paid correspond to Purchase Orders issued and submits properly coded invoices to Community Manager for approval prior to forwarding on to Community Manager for payment. • Updates and posts security deposits. Processes security deposit refunds and forfeitures and a timely basis in accordance with state guidelines. • Verifies that information on move-in and renewal leases agree with information input into the computer. • General maintenance, audit, and filing of property records.
Qualifications
Required Experience:
* Bachelor's degree or equivalent combination of education and experience. • Must have a willingness to obtain First Aid/CPR certification. • Must have a working knowledge of CAM or ARM preferred.
Required Skills and Abilities:
The position requires the ability to physically inspect the property in its entirety, the ability to oversee any and all maintenance functions, assist with emergency measures as required, and the ability to withstand all weather conditions in excess of 90 degrees and below 32 degrees Fahrenheit.
Working Conditions:
* The position requires the ability to work any of the seven days of the week, 52 days of the year. • Due to property staffing limitations, it is extremely critical that individuals possess the ability to work their scheduled hours on a consistent basis. • The position requires the ability to serve on-call as necessary.
Salary Range Information:
The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Rewards & Benefits:
We know Michaels' promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more. We believe in education - and in taking care of our own - so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program.
* Help make the world a better place in a team-oriented environment.
* Grow with our organization through various professional development opportunities.
* Collaborate and thrive in a company culture where all are welcome
Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day. To learn more about the total rewards we offer please visit our website.
Come join our team. You're going to love it here!
Salary Range
$19.23-$21.63 per hour
Assistant Community Manager - Woodsdale Oaks - Lauderdale Lakes, FL
Assistant community manager job in Lauderdale Lakes, FL
Job Details 1119-Woodsdale Oaks - Lauderdale Lakes, FL $18.00 - $19.00 HourlyDescription
We're excited to announce an Assistant Community Manager position available at Woodsdale Oaks Apts! We are committed to creating an inspiring and inclusive experience, celebrating our diverse culture, and offering a variety of benefits and opportunities. Be a part of the journey of empowerment and engagement.
Featured Perks & Benefits to Keep You Inspired
Medical plans with choices to fit your needs
Dental and Vision insurance options
Health Savings Account (HSA) with employer contribution
Financial security benefits including 401k Plan with company match
Optional life insurance +addl voluntary life
Optional short-term disability +options for long-term disability
Wait, we've got more!!!
Supplemental life insurance with critical health insurance and accident insurance
Vacation program accruing immediately upon hire
Sick time when you need it
Paid holidays + floating holidays to celebrate those special times
Company-sponsored wellness initiatives
Continuous education with development programs and more!
Here are some responsibilities for the potential Assistant Community Manager:
Professionally managing and assisting the Community Manager to lead the team daily.
Operations of the community, maintaining an engaging and motivating presence.
Managing accounts, rent collections, and tenant notices; effectively utilizes software to ensure accuracy and timeliness of process.
Analyze weekly leasing reports and forecast occupancy trends, recommending any changes to the Community Manager.
Manage rent collections, late notices and posting rent, timely reporting statuses to Community Manager for next steps.
Review and inspect vacancies, make-ready apartments and models; professionally community with maintenance to support timely turnaround.
In support of occupancy goals and initiatives, active process applications, conducting background and credit checks as required.
Secures property and implements safety precautions. Responds to emergencies.
Other task and duties as assigned
As the ideal candidate, your background includes:
Bring your high energy and positive attitude to contribute to an awesome atmosphere!
Apply your financial skills/background to lead and support the rent payment management process.
Present a positive and professional image, supporting a strong customer service orientation.
Great customer service with excellent communication skills from relatable experience whether property leasing or hospitality (hotels, restaurants), retail service, etc.
2+ years of residential leasing and/or property management experience preferred.
High School diploma or equivalent required; bachelor's degree in business or related field preferred.
Strong administrative and organizational skills with excellence in time management.
Superb coordinating and prioritizing skills to assist the Property Manager with vendors and contractors for property projects.
Ability to effectively, professionally help and support property leasing procedures.
Solid Computer skills, including working knowledge of MS Office Suite (Outlook, Teams, Word, Excel) required; also, Property Management Software database experience preferred.
Bilingual preferred but not required.
Must have a valid driver's license, current automobile insurance, and reliable transportation.
Bryten complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisitions at ********************************
Equal Opportunity Employer (EOE)
Easy ApplyAssistant Site Manager
Assistant community manager job in West Palm Beach, FL
Job Description
What you'll be doing:
The Assistant Site Manager (ASM) will support the Site Manager in overseeing the daily operations of our car wash location. This role involves managing staff, ensuring exceptional customer service, and maintaining equipment to ensure high-quality service delivery.
Assist the Site Manager in overseeing daily operations, including car wash processes, staff scheduling, and inventory management.
Ensure that all car wash equipment functions properly and perform routine checks and maintenance.
Assist in recruiting, onboarding, and scheduling employees to meet operational needs.
Ensure that all customers receive exceptional service and address any issues or complaints promptly and professionally.
Assist in managing customer relations, including handling service inquiries and resolving disputes.
Promote a customer-focused culture, ensuring staff adhere to service standards and best practices.
Assist in managing daily operational reports, including sales, inventory, and equipment status.
Identify opportunities for operational improvements and provide recommendations to the Site Manager.
Participate in ongoing training and development to stay updated on industry best practices and innovations.
What you'll bring to the team:
High school diploma or equivalent; associate's degree or higher in Business Management or a related field is a plus.
Proven leadership experience, with the ability to guide and motivate teams effectively.
Strong leadership skills with the ability to motivate and manage a team effectively.
Excellent customer service skills with a focus on creating a positive customer experience.
Ability to work independently with minimal supervision, demonstrating high levels of integrity and responsibility.
Basic understanding of car wash equipment and maintenance procedures.
Strong organizational skills and attention to detail.
Ability to handle multiple tasks and work effectively in a fast-paced environment.
Ability to work flexible hours, including evenings, weekends, and holidays.
Capable of standing for long periods and working outdoors in varying weather conditions, such as rain, snow, and sun.
Basic computer proficiency and familiarity with point-of-sale (POS) systems.
COMPETENCIES
Problem- Solving
Team Collaboration
Customer Centric Approach
Job Knowledge & Technical Skills
Drives Results
Safety & Compliance
El Car Wash Benefits:
Full Comprehensive Benefits
401K Retirement Savings Plan with a 4% Match! FREE Money!!
On-the-Job Training and Career GROWTH
Pet Insurance
Work-Life Balance
Mental Health Days
Paid Time Off
Maternity Leave
Paternity Leave
Tuition Reimbursement
Neurodivergent Hiring Program
FREE Car Washes!
A little bit about us:
Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida's #1 express car wash and we're just getting started.
At EL, we're not just washing cars. We're transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop.
At El Car Wash, our people drive our success. We're passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we're committed to making a difference- both on and off the road.
Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine!
El Car Wash is an Equal Opportunity Employer
Assistant Community Manager
Assistant community manager job in North Lauderdale, FL
At RPM, we're in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
Position Summary
The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media.
Responsibilities
Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status
Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data
Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization
Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed
Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed
Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement
Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
Education and Experience
High school diploma or GED; or 1-3 months of relevant experience, training, or a combination of education and experience
At least one year of experience in customer service or apartment leasing. A background in accounting combined with customer service is also preferred
Microsoft Office Suite, Project Management
Valid driver's license - Required
Qualifications
Physical Requirements:
May be required to sit for extended periods of time while working at a desk
May be required to climb stairs
Must be able to read documents, computer screens and data
Must be able to hear and understand verbal communications in person and over the phone or computer
May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
Must be able to operate a computer, keyboard, mouse and other office equipment
Work Environment:
This role is based on site and requires that the employee spend time outside with exposure to the elements.
May require working in confined spaces, heights and potentially hazardous areas
This job title is associated with Assistant Manager, Assistant Property Manager, and/or Assistant Business Manager.
Company Information
Join RPM Living and experience exceptional benefits designed to enhance your life.
Weekly pay for all associates working onsite at an apartment community
Comprehensive healthcare coverage available for all full-time, regular associates
Employer-paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match
Opportunities for professional development, career growth, and role-based learning plans
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
Paid time off plus floating holidays and volunteer days
Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
RPM Living is an Equal Opportunity Employer.
If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyAssistant Property Manager (Part Time)
Assistant community manager job in Palm City, FL
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self-Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self-Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Assistant Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Auto-ApplyAssistant Property Manager - Apartments
Assistant community manager job in Palm Beach Gardens, FL
Job Description
Assistant Property Manager needed for 500+ unit Apartment Community in Palm Beach Gardens, FL. Top Collections, Sales, Marketing, Customer Service and Team Player needed. Knowledge of Florida Law, 3 Day Notices, Filing Evictions, Move Out Inspections and Final Deposit Accounting. Only experienced Assistant Property Managers will be considered. Yardi or Onesite experience needed. Competitive pay and benefits. Full background verification. EOE
Property Manager
Assistant community manager job in Lake Worth, FL
Job Description
Storage Rentals of America is hiring a Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage!
Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you!
We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently.
Still not sure if this is for you? Here are some more details that can help you decide.
What do we do exactly?
Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone.
What do we have to offer?
Competitive pay with monthly bonuses
UKG Wallet - on-demand pay option
100% paid medical coverage options for employee-only
Dental and vision plans for optimal care
Eight (8) paid holidays
Generous Paid Time Off (PTO), increasing with years of service
Paid Maternity and Parental Leave for growing families
401(k) with substantial employer match and 100% immediate vesting
Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
GAP Insurance for added financial protection
Employer-paid Life Insurance and Short-Term Disability coverage
Long-Term Disability (LTD) coverage for added peace of mind
Pet insurance - because your pets are family too
Storage Discounts to help you declutter and organize
Access to Voluntary Benefits for personalized coverage
Learning and development opportunities to maximize your potential and excel in your career
A great culture that values collaboration, innovation, and inclusivity
What would you do exactly?
Drive Sales Growth:
Help customers to understand the products and services we have to offer.
Follow-up with the ones that are still on the fence.
Explain Lease Agreements and execute them when they are ready to move forward (yay!)
Customer Service:
Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have.
Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties.
It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial.
Other departments are also considered customers, so you have to keep clear communication with other teams.
Provide a good customer experience so they know they can count on us!
Property Maintenance and Cleaning:
With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers.
Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment.
Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go.
Some Other things:
Some customers like to pay with cash, so you will have to drive to the bank to make deposits.
Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities.
What do we need from you?
You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required.
A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you.
Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays.
You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary.
You will be working alone or in a small team most of the time, so we hope that's something you look forward to it.
Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required.
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
Community Association Manager
Assistant community manager job in West Palm Beach, FL
Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with.
Position Overview:
As a Community Association Manager at Affinity Management Services, you will play a pivotal role in fostering thriving and well managed communities. Your responsibilities will include cultivating positive relationships with association boards, addressing unit owner's needs, managing vendors, and overseeing the association's finances.
Key Responsibilities
Develop and maintain a professional relationship with the Board of Directors and homeowners, promptly addressing service requests and investigating serious complaints.
Develop and foster relationships with association vendors to ensure cooperation and supervise the quality of their services.
Plan, direct, and oversee the implementation of comprehensive systems for the protection of community assets and records in a professional manner.
Inspect the community and facilities to determine maintenance and security needs. Ensure safety rules are communicated and enforced.
Investigate accidents and claims for property damage, including damage or destruction to common elements, and prepare fully written reports.
Prepare meeting agendas, supervise file and record management, and attend Board of Directors and Annual or Special Meetings.
Assist in the preparation of monthly financial reports, ensuring accuracy and variance trend analysis.
Manage the association's finances, understand financial statements, and provide guidance to the board to make sound decisions.
Prepare the association's annual budget, analyze expenses item by item, and suggest adequate funding for financial responsibility.
Prepare RFPs for job requests and analyze bids to ensure an accurate comparison and presentation of project specifications.
Provide reports to the Board of Directors with recommendations to enhance community appearance, values, and promote harmony among residents.
Respond to and act on association emergencies in a timely manner.
Manage major improvement projects, including preparing RFPs for projects exceeding $10,000, coordinating meetings, and overseeing vendor interactions.
Schedule and review staff assignments to ensure adequate coverage while working within the assigned budget.
Review and approve payroll for direct employees and vendor invoices before payment.
Requirements
Bilingual (English, Spanish) Preferred.
Active CAM License.
Minimum 2 years of management experience.
Experience with High-Rise Condominiums and HOA Management.
General Computer Skills.
JOB SPECS:
Schedule: Monday - Friday 9am - 5pm (Nighttime Meetings & Emergency Calls Will Be Required)
Salary: Based on Experience
Who We Are:
At Affinity Management Services, we are passionate about community association management. We value knowledge sharing and welcome new team members who enjoy the challenges of community association and property management, including Homeowners Associations, Condominiums, and Apartments.
Our Values:
Relationship Focus: Be Reliable To All | Take Ownership | Work Collaboratively
Teamwork: Commit to Self-Development | Set High Standards |Hold yourself & others accountable.
Professionalism: Instill Trust | Be Open & Honest | Be an active listener
Solutions Driven: Get things Done | Achieve Results | Think outside the box
Celebrate the Wins: Praise our Milestones | Highlight Achievements
What We Offer:
We invite you to be a member of our team, where you can enjoy a comprehensive benefits package, including:
- Fully paid medical insurance
- Voluntary dental, vision, life insurance, and short-term disability
- 401(K) Plan after 90 days of employment
Additionally, we provide competitive pay, paid time off, a respectful, caring, and positive working environment. You will have opportunities for growth and promotion within the organization, including specialized training, industry-related organization memberships, and mentoring support to help you achieve your career development aspirations.
Note: The company provides a disclaimer that the job post may not be an exhaustive list of all responsibilities and requirements, and the essential functions of the job may change based on business necessity.
Affinity Management Services is committed to a non-smoking and drug-free environment. We are dedicated to fair treatment of all applicants and associates without regard to factors such as race, national origin, sex, age, disability, veteran status, sexual orientation, or gender identity, as protected by law.
Salary Description $75,000
Assistant Property Manager
Assistant community manager job in Jupiter, FL
Property Name:
How you'll make an impact:
Support and work with the Property Manager to ensure the overall operational and financial success of the community.
Oversight and responsibility for all on-site accounting functions
Collaborate with the Property Manager on the objectives for the community and how best to achieve its goals, such as occupancy, marketing, expense control, and delinquency.
As the Assistant Property Manager, you'll ensure that each resident and employee experience is in line with S2 Residential's mission and core values.
What you'll do:
Lead by example on how to create an exemplary customer experience for all future and existing residents at the community.
Exhibit the ability to resolve any prospect or resident related concerns or objections as they arise.
Collect and account for all rents and other monies owed by applicants and residents.
Collect all rent by the 5th of the month and continue collection efforts for overdue rent daily.
Collect past due balances from former residents and manage debt collection company relationship.
Conduct resident move-out apartment inspections and complete deposit accounting.
Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation.
Follow-up with ALL prospects via phone call and email.
Process rental applications.
Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments are inspected prior to day of move in.
Ensure the community is open and ready for business at scheduled time daily with morning opening duties complete prior to 9am.
Maintains relationships with vendors, residents, team members and associates on a professional level at all times.
In Property Managers absence, Assistant Property Manager aids in monitoring staff for the successful operation of the community.
Qualifications:
Two years+ of residential property management experience as an Assistant Property Manager.
Exercises leadership potential.
Must be consistently detail oriented.
Strong organizational skills.
Excellent written and verbal skills.
Ability to listen and understand goals.
Ability to think creatively and innovatively.
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) a plus
Knowledge of ResMan a plus
Have a complete understanding of Fair Housing and knowledge of other laws that apply to property management, such as Fair Credit Reporting Act, Americans with Disabilities Act, Landlord Tenant Law, and OSHA Standards.
Valid driver license and auto liability insurance is required
Must have reliable transportation
Personal Qualities:
Positive attitude
Outstanding customer service; able to consistently surprise and delight our residents
A true team player - willing to work and support at all levels
Our Hours:
9:00 a.m. to 6:00 p.m., Monday thru Friday; 10:00 a.m. to 5:00 p.m., Saturday; closed, Sunday. The Assistant Property Manager position requires the ability to work any of the seven days of the week, 52 weeks of the year. Hours of operation are subject to change on time of year and based on the Property's needs and resident activities.
Physical Demands:
Ability to climb up to four flights of stairs to access apartments.
Ability to walk several acres to tour community.
Some lifting; up to 25lbs.
Ability to sit or stand for long periods at a time.
Benefits we want to share with you:
Competitive pay with bonuses
Medical, Vision, and Dental insurance
Company-paid life insurance
401(k) with immediate vesting
PTO & Paid Holidays
Professional or Industry Certification Reimbursement
Employee Referral Program
Apartment Rental Discounts
The Perks:
Vacation Reimbursement after 1 year of employment
Company-sponsored events & team outings
Employee Assistance Program
Commissions- S2 has a competitive commission structure to reward you for your hard work
Training:
S2 Residential onboarding training program
Compliance training courses
Mentorship by peer
Auto-ApplyProperty Manager
Assistant community manager job in Jupiter, FL
Commercial Property Manager
Reports to: COO
Supervises: Property Staff including all team leads
FLSA: Exempt, Salary
Type of Position: Full Time
Minimum 3 years of experience as a commercial Property Director or equivalent is required. Experience with computers (Word and Excel), Yardi, Morning Star and Internet is required. A high school diploma or equivalent is required. College Degree is not required, but is a plus. In addition, proven experience in the following is required:
1. Ability to interact well with co-workers, supervisors, guests, vendors, contractors and the public in a professional and pleasant manner.
2. Above average organizational and verbal skills.
3. Ability to accurately perform intermediate mathematical functions.
4. Strong customer service and marketing skills.
Essential Job Functions:
1. Manage the day to day operations of the property to achieve the highest level of professionalism by all Team Members in the office and on the property. These duties include but are not limited to the following:
a. Adhere to FLF's Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals along with the Team Member Handbook. b. Operate the office in a professional, clean, uncluttered and well-staffed manner. c. Maintain office and resident files (paper and online) in a confidential and secure manner using the FLF standard. d. Supervise Team Members, if your property has additional team members that directly report to you. e. Supervise, with the assistance of the Lead Maintenance, the Service Team Members, if applicable.
2. Create, maintain and encourage excellent client relations. This includes but is not limited to the following:
a. Promptly attend to, and resolve when necessary, client comments, concerns and/or complaints. b. Require all Team Members to be professional and friendly to the clients while adhering to FLF's standards of non-fraternization. c. Maintain and/or create a client renewal program. d. Create a sense of community with the clients and the property.
3. Supervise, with the assistance of Lead Maintenance, the service team of the property. These duties include but are not limited to the following:
a. Meet daily with Lead Maintenance. b. Monitor the timely completion of all service requests. c. Identify and direct the Lead Maintenance to schedule projects; such as filter change, power washing etc. d. Monitor and perform annual inspections that are required by the City, County or State. e. Keep all required permits for operating the property such as; business, elevator, sign etc. current.
4. Maintain and manage the financial responsibilities on the property. These include but are not limited to the following: a. Adhere to the Property budget and report variances. b. Prepare monthly financials as directed by the COO. c. Provide additional financial information to owners and/or FLF's executive team. d. Assess the move out condition of executive office suites to prepare the final account statement. e. Prepare and submit annual budget data to the COO. f. Manage accounts payable processing in a timely and prudent manner.
5. Manage and monitor all rental collection on the property. These include but are not limited to the following: a. Collect rent in a timely basis per the service agreements. b. Deposit checks (and/or scan checks) to the bank and post entries to client ledgers in Morning Star and Yardi. c. Ensure compliance with Property Policies and service agreements. d. Ensure the proper legal notices are given and deadlines are met concerning late notices/fees, evictions, and court hearings, etc.
6. Responsible for all personnel issues on the property by following the FLF standard. This includes but is not limited to the following: a. Responsible to recruit, interview, hire, and counsel, promote and terminate Team Members with the assistance of Human Resources and the COO. b. Monitor daily work and professional growth of all Team Members. c. Schedule and monitor PTO for Team Members on the property. d. Ensure all team members comply with FLF's dress code (for the property). e. Complete meaningful annual performance reviews with all team members. f. Ensure required training is completed by all team members. g. Comply with all training requirements set forth for this position.
7. Manage, create and monitor the marketing of the property. This includes but is not limited to the following: a. Drive qualified traffic to the property. b. Know the property's market which includes nearby businesses and retail, hiring trends, new construction and any other aspects of the sub-market and overall market that could impact occupancy and/or income. c. Provide marketing ideas and a fresh approach to achieve the goals set by the budget, COO, marketing team and/or owner.
8. Perform all Essential Job Functions on the Assistant Manager and Leasing Consultant Job Descriptions as business dictates.
Non-Essential Job Functions:
*Other tasks as assigned by your supervisor, not listed as essential job functions.
Physical Requirements:
Will need to be on feet (33% to 100%).
Will need to perform the following physical activities (50% to 100%):
Example:
bend/stoop/squat/kneel
Perform routine office duties such as filing into high and low cabinets; picking up debris on community.
climb stairs
Inspect and show community by accessing upper floor apartments.
push or pull and standing and walking
Inspect and show community.
reach above shoulders
Store supplies, inspect community.
grasp/grip/turning and finger dexterity
Typing, writing, handle packages and supplies
3. Lifting/carrying (supplies, resident packages, files, etc.)
Over 50 lbs.
Rare need (less than 1%)
Between 10 - 25 lbs.
Occasional need (1% to 33%)
Less than 10 lbs.
Frequent need (33% to 100%)
NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include, but are not limited to cases of paper, heavy resident packages and cases of soda/water. Wear Personal Protective Gear such as provided back brace, when necessary.
Vision Requirements:
Constant need (100%) to read and review reports, view computer screen and wide variety of correspondence.
Frequent need to see small detail.
Frequent need (33%-50%) to see things clearly beyond arm's reach.
Hearing, Speaking and Written Requirements:
1. Constant need (100%) to receive or give instructions from/to residential management, communicate via telephone and in person with staff, residents, vendors, etc.
2. Constant need (100%) to communicate either in writing to residents, staff, vendors, corporate and prospects.
3. Ability to read, write and understand English.
Driving Requirements:
1. Occasional need (1%-33%) to utilize personal transportation to view/inspect other apartment communities.
2. Must have a valid driver's license, insurance and car registration if driving for business purposes.
Working Environment:
1. Constant need to be indoors (100%).
2. Frequently outdoors (33% to 50%) during all weather conditions.
3. Occasional exposure to paint fumes, solvents adhesives, etc. (1% to 33%). Example - apartment immediately during or after turnover. Team Member must wear Personal Protective Equipment (N-95 Mask), rubber gloves and eye protection, when necessary.
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