Property Manager
Assistant property manager job in Aurora, OH
Storage King USA has an immediate opening for a property manager at our location in Aurora, Oh. We are looking for individuals to join our team with customer service, retail, restaurant, sales, marketing, or property management experience. We are open to a wide variety of candidate background experiences associated with direct contact with the public.
As a Property Manager, you will be part of a fast-growing team, have an inclusive company culture, and career development opportunities. You will lead the daily operations of the storage facility and manage a team and customers renting storage units. Our customers are a top priority and your interactions with customers make a difference.
This is a full-time, hourly position with some weekends required.
Essential Duties and Responsibilities:
* Renting storage units, parking space, and selling store merchandise.
* Converting telephone and walk-in inquiries into storage rentals.
* Operate the property within the budgeted guidelines established by Storage King USA leadership.
* Schedule all contractors for any other services needed. Inspect all work performed prior to approval for payment to contractors.
* Enforce a fair and comprehensive rental collection practice as dictated per policy. Be present for auctions of delinquent tenants and evictions.
* Directs activities of all on-site personnel and maintains a great working environment.
* Post, collect, track, and manage delinquency of rental and other income.
* Ensure desired renewals are being captured at the highest rate possible.
* Developing relationships and cross promotion opportunities by partnering with local businesses in the communities we serve.
* Daily property walks to check locks, check for cleanliness and upkeep, sweep the property, clean units, ensuring supplies are appropriately stocked, and performing other light maintenance tasks.
You Will Make An Impact By:
* Going above and beyond for our tenants - striving to uphold Storage King USA high standards of customer service.
* Being dedicated to Storage King USA Mission and Values - exceeding goals and maintaining a positive relationship with your team, tenants, vendors, and local community.
Storage King USA offers an inclusive, supportive, and encouraging work environment along with a competitive pay structure, and excellent comprehensive benefits package including:
* Medical, dental, and vision insurance options at an affordable rate,
* 401(k),
* Comprehensive perks discount program across the country,
* Paid holidays and paid time off,
* Bonus opportunity,
* Career growth opportunities,
* Training and development,
Requirements
* Solid communication and organizational skills.
* Basic computer skills and proficiency in Microsoft Word and Excel.
* Provide best-in-class customer service to new and existing customers.
Manager, Property
Assistant property manager job in Cleveland, OH
Responsible for the development and implementation of policies, procedures and programs that will assure a well-managed, well-maintained building, placing maximum emphasis on positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination in conjunction with the owner's goals and objectives.
Essential Job Duties:
* Assist in solidifying positive relationship with owner by being proactive and responsive to owners' needs and requests.
* Assist senior management in understanding and working with the client to determine the goals and objective for the performance of the real estate assets. Assist Vice President and Portfolio Manager in developing and implementing recommendations to position the property to achieve the highest value consistent with the owner's objective.
* Prepare and report information in a timely fashion to designated staff as set forth by Newmark and the property owners.
* Create and develop upgrades to services being provided by the company in an effort to exceed client expectations.
* Develop and implement staffing plans and job descriptions as required for assigned sites and promote continuous education for all on-site personnel.
* Bottom line responsibility for the preparation, presentation and content of the annual operating budget and monthly financial reporting package.
* Responsible for the final review and approval all annual lease reconciliation and estimates.
* Establish goals and objectives for the performance of the on-site staff in meeting set goals and objectives in a timely and efficient manner. Prepare employee evaluations and make promotion and compensation recommendations.
* Develop a resource plan with overall accountability for delivering a completed project, meeting customer requirements, within set budgets and schedules.
* Prepare lease abstracts and, in some cases, may have final approval authority of all lease abstracts and final document output.
* Review specifications prepared for service contracts. Responsible for selection and final award of contract services, vendor negotiation of service agreements and the overall monitoring of vendor performance to assure full compliance with standards established within the service agreement.
* Review and approval of payables and receivables as prepared at the site level.
* Review and supervise all accounting output as prepared by the accounting department as required by the property.
* Weekly visits to sites to review policies and procedures, personnel performance, and approving invoices requiring signature. Quarterly inspections of all properties contained within the portfolio.
* Responsible for short- and long-range planning for all properties assigned.
* Ensure that all fire, life safety and other safety programs are established and followed in conjunction with the Environmental Health and Safety Act.
* Maintain a positive image in performing daily work both internally and externally.
* May perform other duties as assigned.
Other Job Functions:
* Responsible for providing input to proposal efforts with the senior management.
* Work with management to develop and implement outstanding service programs for clients and tenants within portfolio.
* Work closely with management to ensure the property(s) succeeds as a profit center or expense control for ownership.
* May be required to conduct market surveys, recommend pricing, develop marketing programs, and establish broker rapport in support of leasing objectives.
Skills, Education and Experience:
* Bachelor's degree in business or related field. RPA and CCIM or CPM certification required.
* Minimum of 8 years' experience in property operations.
* Knowledge in all aspects of business including leasing and construction management.
* Must have been responsible for a portfolio of three or more projects with direct reports.
* A valid real estate license is required in states where work is performed
* May perform other duties as assigned
Salary: $85,000 - $110,000 annually
The expected base salary for this position ranges from $85,000 to $110,000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.).
Working Conditions: Normal working conditions with the absence of disagreeable elements
Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Auto-ApplyAssistant Property Manager - Rainbow Place
Assistant property manager job in Cleveland, OH
The Millennia Companies seeking an Assistant Property Manager who has knowledge of residential housing and housing programs. The Assistant Property Manager reports to the Community Manager and shares responsibility for the overall operation and the day-to-day implementation of policies, procedures, and programs to ensure a well-managed and maintained Community. The Assistant Property Manager should maintain property rentals by advertising and filling vacancies, negotiating, and enforcing leases, maintaining and securing premises, and knowing Fair Housing Laws and all other laws about housing. The ideal candidate will assist in managing the Community according to prescribed policies and procedures, under the supervision of the Property Manager or Senior Property Manager assists in all operational and financial aspects of the property or properties.
Essential Functions and Responsibilities
Interviews and screens prospective residents for occupancy.
Identifies appropriate contractors, defines the scope of work, and obtains necessary bids.
Processes and monitors work orders.
Processes and submits invoices for payment.
Rent collection, receipting, prepares deposits using Onesite property management software.
Submits required reports and maintains records according to company policy.
Responsible for in-house monthly file audits.
Responsible for apartment inspections for move-in/move-out conditions (pre/post inspections) and the successful completion of the process within 24 hours of the action.
Organizes and files all relevant reports, leases, and paperwork.
Accepts service requests from residents and routes to maintenance for prompt processing.
Ensure the completion of all recertification paperwork within its required deadline.
Ensures property's filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files.
Maintains a positive customer relations attitude.
Physically inspects units and Community
Knowledge of state and local landlord/tenant laws and applicable building codes
Excellent communication skills in both verbal and written
Must have strong computer experience in MS Word, Excel, and Outlook; Onesite experience a plus.
Must be thorough, reliable, responsible, honest, organized, flexible and service-oriented
Must be knowledgeable of all phases of leasing and resident retention.
Secure lease renewals and recertifications each month.
Executes marketing and advertising campaigns for apartment leasing in conjunction with the Affirmative Fair Housing Marketing Plan.
Creates innovative marketing ideas for marketing the Community and improving resident satisfaction.
Remains current on and compliant with the policies and laws affecting the marketing and leasing community.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
High school diploma/GED required or
2+ years' experience in residential leasing or property management.
Excellent communication and time management skills.
Experience with Microsoft Office (Word, Excel, and PowerPoint).
Marketing, sales, or customer service experience required.
Housing experience required, preferably affordable housing with an emphasis on the Department of Housing and Urban Development (HUD) and Low-Income Housing Tax Credit (LIHTC).
Must be willing and able to travel. Generally, travel commitments are 1-3 days maximum; however, they may occur weekly.
Excellent communication skills are critical, including verbal and written.
Must possess superior customer service, communication, and interpersonal abilities.
Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.
Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities
Solid understanding of data analysis, budgeting, and business operations.
Superior analytical and problem-solving capabilities.
A strong strategic and business mindset.
Excellent organizational skills.
Work Conditions & Physical Demands
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment.
Able to work independently or as a team member and support managers with special projects.
Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization.
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Values We Seek
Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.
Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.
Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships.
Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.
Expected Hours of Work & Travel
Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.
Travel required.
EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.
Acknowledgment:
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice.
About The Millennia Companies
Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies.
You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.
Manager, Property
Assistant property manager job in Cleveland, OH
Responsible for the development and implementation of policies, procedures and programs that will assure a well-managed, well-maintained building, placing maximum emphasis on positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination in conjunction with the owner's goals and objectives.
Responsibilities
Essential Job Duties:
Assist in solidifying positive relationship with owner by being proactive and responsive to owners' needs and requests.
Assist senior management in understanding and working with the client to determine the goals and objective for the performance of the real estate assets. Assist Vice President and Portfolio Manager in developing and implementing recommendations to position the property to achieve the highest value consistent with the owner's objective.
Prepare and report information in a timely fashion to designated staff as set forth by Newmark and the property owners.
Create and develop upgrades to services being provided by the company in an effort to exceed client expectations.
Develop and implement staffing plans and job descriptions as required for assigned sites and promote continuous education for all on-site personnel.
Bottom line responsibility for the preparation, presentation and content of the annual operating budget and monthly financial reporting package.
Responsible for the final review and approval all annual lease reconciliation and estimates.
Establish goals and objectives for the performance of the on-site staff in meeting set goals and objectives in a timely and efficient manner. Prepare employee evaluations and make promotion and compensation recommendations.
Develop a resource plan with overall accountability for delivering a completed project, meeting customer requirements, within set budgets and schedules.
Prepare lease abstracts and, in some cases, may have final approval authority of all lease abstracts and final document output.
Review specifications prepared for service contracts. Responsible for selection and final award of contract services, vendor negotiation of service agreements and the overall monitoring of vendor performance to assure full compliance with standards established within the service agreement.
Review and approval of payables and receivables as prepared at the site level.
Review and supervise all accounting output as prepared by the accounting department as required by the property.
Weekly visits to sites to review policies and procedures, personnel performance, and approving invoices requiring signature. Quarterly inspections of all properties contained within the portfolio.
Responsible for short- and long-range planning for all properties assigned.
Ensure that all fire, life safety and other safety programs are established and followed in conjunction with the Environmental Health and Safety Act.
Maintain a positive image in performing daily work both internally and externally.
May perform other duties as assigned.
Other Job Functions:
Responsible for providing input to proposal efforts with the senior management.
Work with management to develop and implement outstanding service programs for clients and tenants within portfolio.
Work closely with management to ensure the property(s) succeeds as a profit center or expense control for ownership.
May be required to conduct market surveys, recommend pricing, develop marketing programs, and establish broker rapport in support of leasing objectives.
Qualifications
Skills, Education and Experience:
Bachelor's degree in business or related field. RPA and CCIM or CPM certification required.
Minimum of 8 years' experience in property operations.
Knowledge in all aspects of business including leasing and construction management.
Must have been responsible for a portfolio of three or more projects with direct reports.
A valid real estate license is required in states where work is performed
May perform other duties as assigned
Salary: $85,000 - $110,000 annually
The expected base salary for this position ranges from $85,000 to $110,000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.).
Working Conditions: Normal working conditions with the absence of disagreeable elements
Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Auto-ApplyAssistant Property Manager
Assistant property manager job in Cleveland, OH
Are you ready to jump into the dynamic world of Property Management? The Apartment Industry is booming, and the opportunities are endless! Let BGSF, one of the largest staffing firms in the nation, assist in mapping out the best career path for you! Working with BGSF gives you access to the top Property Management Companies in the area while also allowing you to sharpen your leasing and/or maintenance skills!
Benefits include medical, dental, competitive WEEKLY PAY all while gaining on-site experience. Temporary, Temp to Perm & Direct Hire positions available! May be eligible for paid sick leave and/or paid time off in accordance with applicable state and/or local law.
OPPORTUNITY for Assistant Property Managers!
Are you motivated and enthusiastic? Do you love engaging with customers? Or maybe you have a knack for completing goals? We have the job for you! The ideal candidate will possess attention to detail and the ability to follow directions. You will assist the property manager in supervising and overseeing the day-to-day operations of the community.
Assistant Property Manager Job Duties
* Work with prospective and current residents to resolve concerns and ensure customer satisfaction
* Touring the community & apartment homes
* Sell/ Lease apartment inventory
* Assist with completion of required application and lease paperwork
* Assist with community events and resident retention
* Manage collections including keeping delinquencies at an acceptable rate
* Post rents, follow the eviction & move-out processes
* Achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents
Assistant Property Manager Requirements
* Onsite apartment property management experience
* Software requirements may apply - Yardi
* Fair Housing knowledge is required
* Conflict management experience
* Have dependable transportation to and from work
* Have a strong work ethic with reliability and dependability
* Ability and desire to jump in and assist with other community projects
* Enjoy working with others and taking direction when needed
* Maintain a friendly and customer service-oriented approach to co-workers and customers
APPLY TODAY! #Work4BG
Once your application is received a member of our Talent Acquisition team will reach out to start your journey to your career in Property Management!
Can't wait to start your new job?! Check out www.BGSF.com and register today! This will ensure you are first in line!
Know anyone else looking for an amazing opportunity in a multifamily career?! We reward referrals! Ask us how you can make an extra $50*!
BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Assistant Property Manager, Westway Garden Townhomes
Assistant property manager job in Elyria, OH
Be a part of the best team in Property Management!
Welcome to
Westway Gardens Townhomes,
a Vesta community in
Elyria, OH
. We are looking for a results driven, affordable housing experienced, customer service focused Assistant Property Manager to join our team!
What we Offer: At Vesta, we take pride in hiring the best talent in Property Management. We work hard and we have fun doing so. In addition to our generous benefits package, we offer service awards, performance bonuses, team member appreciation events and opportunities for growth. Our benefits include:
Medical, dental & vision insurance
Company matched 401(K)
Paid time off- Vacation, sick, floating holidays
12 additional paid holidays
Tuition Reimbursement
PetPlan Pet Insurance
Employee Assistance Program
Long & Short-Term Disability Insurance
AND MORE
The Assistant Property Manager is responsible for assisting and supporting Property Manager and support staff in achieving maximum occupancy and collections at the property. Communicate and collaborate with site staff to ensure that all site compliance and financial administrative procedures are met. This position also assumes the role of person in charge when a Property Manager is not present.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Depending on the needs of the property, the Assistant Property Manager will be responsible for all or some of the following duties:
Fosters a positive, active and collaborative relationship with residents, communities, and associated agencies.
Works with Property Manager in all functions with a significant focus on assisting in support of site staff.
Assists and supports Property Manager in the coordination and processing of compliance and financial administration, leasing, resident retention, and maintenance and safety.
Responsible for keeping reception area clean with professional surroundings.
Answer and direct incoming calls to the appropriate team member. When the appropriate team member is unavailable, ensure proper follow up.
Listen and address resident concerns/requests timely, to ensure resident satisfaction or if their requests are unreasonable, ensure they receive a response regarding our action/inaction.
Greet, introduce, welcome and convey benefits of the property to prospective residents and visitors. Coordinate leasing to include interviewing prospective residents and assessing their needs and qualifications. Secure a completed welcome card and/or application from the prospective resident. Enter prospective resident information into the property data system.
Schedule application intakes, interviews, processing and preparation of applications, and their distribution.
Accompany prospective residents to apartments, discuss size and layout, terms of lease, and available facilities, i.e., swimming pool, laundry, shopping centers, services available.
Qualify prospective residents, based on property program requirements and the tenant selection plan.
Coordinate and maintain a healthy applicant waiting list to ensure future maximization of occupancy.
Calculate rent, based on property program/procedures or rent schedule.
Complete appropriate lease forms/documents and collect reservation deposit (if applicable), security deposit, and initial or prorated rent.
Handle marketing outreach to include interacting with neighborhood groups, local employers, community organizations and any other sources of prospecting and lead generation with a focus on converting leads into rentals.
Conduct marketing surveys and regularly review traffic reports, share trends with Property Manager.
Assist with and attend resident retention initiatives (i.e., resident functions, promotions, monthly newsletters, etc.) and property-issued communications/notices (i.e., bad weather, emergency, etc.).
Gather, prepare, and execute lease renewals, and intake, prepare, and process interim recertification, annual recertification and other documentation as required by local, state and federal agencies. Secure all required applicant and resident signatures, for administrative processes.
Maintain accurate record of all resident transactions/ certifications and process timely (interim certifications, move-in/move-outs, etc.).
Manage the collections, depositing and posting of all rent and late fees/charges, delinquencies, late notices and evictions as assigned by management.
Manage and ensure all Housing Assistance Payments, including special claims are requested and received as applicable.
Notify management of and process necessary legal action of resident non-payment or non-compliance.
Process information in property management software regularly, i.e.., work orders, certifications, deposits and all pertinent resident documentation.
Prior to showing an apartment, a model, or any aspect or amenity of the community, ensure that it meets Vesta quality standards and expectations. Report any maintenance or physical property needs to the Property Manager and/or Maintenance personnel.
Input work order/service requests, in property data system, communicate to maintenance, and follow up.
Assist with monitoring service contractors to ensure proper completion of contracted duties, (i.e., exterminator, landscaper, snow removal, etc.).
Assist in the achievement of property financial goals.
Consistently maintain property rules and regulations in accordance with property-based programs, Vesta's SOP, and all state, federal and/or local laws.
Preserves and respects resident, applicant, employee and company confidentiality.
Other duties as assigned by management.
Knowledge, Skills and Abilities:
Excellent interpersonal skills; strong verbal communication skills.
Able to work independently; self-motivated, takes initiative.
Leadership/delegation skills
Able to multitask and prioritize efficiently.
Ability to determine varying nature of calls/issues and identify the priority level.
Accepts responsibility and accountability.
Honest and trustworthy; displays integrity.
Professional, in appearance and action.
Shows adaptability.
Organized and detailed
Basic math proficiency required.
Interested? APPLY NOW!!!
Requirements
Required Education and Experience:
Associates degree or equivalent experience, plus an additional 2 years of related experience/ proven track record in similar function, i.e., occupancy, leasing, APM role.
Experience with site based affordable housing programs strongly preferred if applicable.
COS and/or CPO Certification strongly preferred.
Additional Eligibility Qualifications:
Multilingual skills strongly preferred and sometimes required, based on property needs
Ability to use and communicate through email required
Previous customer service experience
Strong computer skills: including MS Office suite, Outlook, and property management software, Yardi strongly preferred.
Successful completion of a background check and drug screening required.
Vesta is an Equal Opportunity/Affirmative Action Employer. Vesta has an ongoing commitment to a diverse workplace free of discrimination and harassment. Vesta recruits, hires, trains, and promotes individuals in all job titles without regard to any protected characteristic, including but not limited to race, color, creed, religion, ancestry, sexual orientation, genetic information, national origin, age, sex, physical or mental disability, being a disabled veteran, veteran of the Vietnam era, or other eligible veteran, or any other protected category under any state or Federal laws. At Vesta, we are committed to a fair and equitable workplace.
Salary Description $22.00-24.00/hr.
Property Manager - Residential | $75K+ Base + Bonuses
Assistant property manager job in Eastlake, OH
Smartland is a fast-growing real estate and property management company overseeing a diverse portfolio of apartments and single-family homes across the Cleveland area. We're seeking a high-performing Property Manager to lead daily operations, drive occupancy and financial performance, and deliver an exceptional experience for residents across a 300+ unit portfolio.
You will be the primary leader responsible for team performance, resident satisfaction, and overall property success.
This is an onsite position that includes travel between multiple residential communities within the Cleveland metro area. You will report directly to the Regional Property Manager/Director of Operations.
Schedule
Monday-Friday (standard business hours)
On-call rotation required
Occasional evenings, weekends, or emergency availability
What You'll Do
As a Property Manager at Smartland, you will oversee all operational, leasing, financial, and customer service functions for your assigned communities.
Key Responsibilities
Lead operations for a 300+ unit residential portfolio
Maintain strong occupancy, low delinquency, and resident satisfaction
Meet or exceed key performance metrics (KPIs), including:
Occupancy goals
Collections and delinquency thresholds
Leasing conversion rates
Unit turn timelines
Resident satisfaction benchmarks
Provide leadership, coaching, and accountability for leasing and maintenance teams
Oversee leasing activities, marketing initiatives, and move-in/move-out processes
Conduct weekly property walks and unit inspections to ensure quality control
Oversee maintenance operations, unit turns, and work order completion
Manage vendor relationships, review bids, and approve work orders
Ensure compliance with Fair Housing laws, safety standards, and company policies
Prepare accurate weekly and monthly operational and financial reports
Partner with leadership to develop and execute property improvement plans
Resolve resident issues professionally and maintain positive community relationships
Make timely, data-driven decisions to protect and grow asset performance
What You Bring
Minimum 2 years of property management experience (multifamily strongly preferred)
Strong understanding of Fair Housing and compliance requirements
Proven leadership skills with experience managing leasing and maintenance teams
Ability to hold team members accountable and handle difficult conversations
Highly organized with strong follow-through and attention to detail
Excellent communication, conflict-resolution, and problem-solving abilities
Experience managing budgets, reporting, and performance metrics
Proficiency with Google Workspace; AppFolio experience is a plus
Ability to thrive in a fast-paced environment and prioritize multiple tasks
Professional, self-driven, and committed to achieving measurable results
Why You'll Love Working at Smartland
Smartland is committed to supporting high-performing professionals with modern tools, strong processes, and opportunities for advancement.
$75,000+ base salary with performance-based bonuses
Medical, Dental, and Vision benefits
Generous Paid Time Off
Clear growth path within a rapidly expanding company
Supportive leadership team and collaborative culture
Modern systems, structured processes, and ongoing professional development
High expectations paired with the resources you need to succeed
This Role May Not Be the Right Fit If You…
Struggle with attendance, follow-through, or personal accountability
Avoid leadership responsibilities or challenging conversations
Cannot manage deadlines, fast-paced environments, or multiple priorities
Lack experience in property management or Fair Housing compliance
Resist using technology, documentation, or established SOPs
Need constant supervision or step-by-step direction
Ready to Lead?
If you're a results-driven leader who excels at managing teams, optimizing operations, and delivering high-quality resident experiences, we want to meet you.
Apply today and take the next step in your property management career with Smartland.
CI: Architect, Technical Expert, Administrator, Coordinator, Scholar
Loc: Domestic
Assistant Property Manager
Assistant property manager job in Warren, OH
ASSISTANT PROPERTY MANAGER Job Description Job Summary An Assistant Property Manager is responsible for helping to achieve all operational and financial aspects of a property and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity. Responsibilities:
Supervise maintenance staff including delegating work, reviewing work, maintaining deadlines, training and scheduling.
Maintain property occupancy by effectively retaining residents and successfully marketing property to attract new residents.
Approve lease applicants. Administer HUD recertification's, if applicable.
Evaluate current market conditions and competition. Increase revenue while maintaining controllable expenses including revenue collections and delinquency control.
Provide customer service to residents resolving any issues that may occur and ensuring maintenance completes service requests.
Coordinate resident activities and correspondence (i.e., monthly newsletters).
Contact and negotiate with vendors. Obtain bids and manage capital improvement projects.
Ensure that all property reporting is completed in a timely manner (i.e., financial reports, marketing reports).
Operate within budget and purchasing guidelines. Maintain curb appeal by walking/inspecting property and vacant units.
Conduct Human Resources functions; recruiting, interviewing, performance reviews, salary reviews, explanation of benefits, new hire orientation, terminations.
Ensure company policies and procedures are met. Attend court proceedings, as necessary.
Coordinate and lead staff meetings, as necessary.
Assist other properties, as necessary.
Completion of internal training for market-rate: One-Site - Navigation and Prospects, Move-ins and Rents, Move-outs.
Completion of internal training for affordable housing: One-Site - Navigation of Receipts and Waitlists, Certifications and Charges, Move-outs.
Other responsibilities as assigned/needed.
Qualifications
Education: High School Diploma/GED required; some college beneficial
Work Experience: 1-3 years of experience required.
Licenses/Certifications: CAM (beneficial), ARM (beneficial), NCHM or Quadel COS (required for Affordable Housing), SCS (required at Tax Credit site), NAHMA Certification (beneficial), real estate license (beneficial), and valid driver's license required.
Working Conditions: Work is typically performed in a normal office environment with moderate noise level. Walking is required for property tours and may expose Property Managers to weather conditions. It may be necessary to lift weights up to 25 pounds when accepting resident packages.
Manager, Strategic Communications
Assistant property manager job in Cleveland, OH
Position: Regular, full-time, exempt
Department: Marketing & Communications
Reports to: Director of Public Relations & Communications
Supervises: N/A
Summary: The Cleveland Foundation is seeking a communications leader and experienced writer to elevate the Cleveland Foundation's strategic direction, impact and leadership on key issues. This includes providing strategic communications counsel to leaders across the organization and leveraging purposeful messaging and thought leadership strategies to advance the foundation's work.
This role involves writing executive speeches and remarks, developing core and key messaging, white papers, articles and blogs, as well as content for print, web, events and other media. This position also serves as a strategic advisor for media relations and reputation management, working closely with the Director of Public Relations and Communications on local and national earned media.
Requirements
Responsibilities and Expected Outcomes:
Conduct research and write for the president and CEO and executive team, including speeches, talking points, op-eds, briefings and other materials.
Develop, regularly update and lead the implementation of the Cleveland Foundation thought leadership strategy, serving as the primary contact internally and with partner agencies. Vet and provide recommendations on external speaking requests and engagements align with foundation's priorities and community role.
Maintain an editorial calendar of secured and pending speaking opportunities and proactively identify support needs for success.
Actively monitor current events and civic issues on a regional and national level as well as in the philanthropic field to ensure that writing is authoritative and reflects up-to-the-minute developments; proactively identify opportunities for foundation to have a voice in relevant and timely conversations
Develop key messages for the foundation to tell our brand story and convey our strategic priorities in a compelling and engaging way for multiple audiences
Manage the development and execution of media relations plans for signature events and foundation announcements, including drafting materials and talking points, and preparing leaders for interviews.
Build and maintain relationships with key media contacts and proactively identify pitching opportunities for the foundation in local, national and trade media.
Elevate the impact of internal communications by supporting president & CEO with internal messages and ensuring that staff are engaged on key issues and initiatives.
Provide strategic guidance on communications response to reputational issues and risks.
Act as primary steward for the maintenance of the TCF crisis communications plan
Ensure business and brand strategies are consistently reinforced in communications, talking points and content.
Essential Qualifications, Credentials and Technical Skills:
Bachelor's degree in public relations, communications, marketing or related field
6+ years of professional communications or professional writing experience; agency experience is a plus
Exceptional writing skills in a broad range of styles including feature writing, speechwriting, issues management and crisis response. AP Style writing and proofreading ability required.
Experience working with and writing for an executive-level leader (i.e. public official, corporate or non-profit leader)
Demonstrated ability to write effectively for diverse audiences, including media, employees, donors, grantees, business and community leaders
Ability to produce communications in multiple formats, including print, digital, broadcast, presentations, and multimedia
Extraordinary command of the English language; well versed in AP style; penchant for accuracy, details and precision
Strategic thinking with a bias toward execution
Excellent interpersonal skills and diplomacy; strong service orientation with experience collaborating as part of a multidisciplinary team and working effectively with a diverse group of people and communities, both internally and externally
High level of creativity and flexibility
Ability to multitask, manage many projects simultaneously in a fast-paced work environment, and meet multiple deadlines
The ability to maintain confidence when working with sensitive information
Some experience working across CRM platforms including Salesforce
PAY AND BENEFITS
The foundation's compensation program estimates a minimum annual salary of $75,000 for this position, with flexibility to adjust based on the candidate's educational background, professional experience, community involvement, and overall qualifications.
The foundation offers an exceptional benefits package, including medical, dental, vision, identity theft, and life and disability coverage, a comprehensive wellness program, an employee assistance program, a fully vested 403(b) retirement plan, ten paid holidays, and, for exempt positions, 15 days of vacation and 12 sick days, prorated the first year of service based on the date of hire.
TO APPLY
If you are interested in applying for this position, please submit your resume and cover letter as soon as possible. This post will remain active until the position is filled. We regret that we cannot respond personally to each applicant.
Note:
Our flexible workplace policy provides one day of remote work per week.
Assistant Property Manager
Assistant property manager job in Canton, OH
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments
* Managing the invoice review and approval responsibilities within database.
* Processing invoices, manage reports and legal process of auctions.
* Overseeing the store's expense budget while maintaining store supplies and retail inventory.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours.
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Auto-ApplyProperty Manager
Assistant property manager job in Cleveland, OH
We are seeking a dynamic and experienced Property Manager to oversee a portfolio of properties in Cleveland. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of successfully managing properties.
Responsibilities:
Manage all aspects of assigned properties, including maintenance, leasing, and tenant relations
Coordinate with maintenance team to ensure timely repairs and upkeep of properties
Market available units, conduct property tours, and handle lease agreements
Address tenant concerns and resolve any issues in a professional and efficient manner
Monitor property budget and expenses to ensure financial goals are met
Requirements:
Minimum of 3 years of experience in property management
Strong knowledge of landlord-tenant laws and Fair Housing regulations
Excellent organizational and multitasking abilities
Proficient in property management software and Microsoft Office suite
Effective communication skills, both written and verbal
Ability to work well under pressure and handle emergency situations
If you are a dedicated and detail-oriented individual with a passion for property management, we encourage you to apply for this exciting opportunity.
Property Manager
Assistant property manager job in Cleveland, OH
Job Description
Banyan Living, a premier property management company, is seeking a dedicated Property Manager to join our team. This role involves overseeing the daily operations of our properties, ensuring resident satisfaction, and maintaining the financial health of the community. As a Property Manager, you will play a critical role in fostering a welcoming and vibrant living environment for our residents.
Key Responsibilities:
Manage all aspects of property operations, including leasing, maintenance, and tenant relations.
Ensure high occupancy levels and tenant satisfaction through effective marketing and leasing strategies.
Oversee the maintenance and repair requests for the property, coordinating with vendors and service providers.
Develop and manage budgets, monitor expenses, and create financial reports.
Address resident inquiries and issues promptly to maintain a positive living experience.
Train and supervise property staff, fostering a collaborative and efficient work environment.
Conduct regular inspections of the property to uphold community standards.
Stay informed about local property laws, regulations, and best practices to ensure compliance.
This position requires strong leadership capabilities, excellent communication skills, and a commitment to resident-focused service.
Requirements
To be successful in this role, candidates should possess:
A minimum of 2-3 years of experience in property management or a related field.
Strong financial management skills with proficiency in budgeting and reporting.
Excellent interpersonal and communication skills to effectively interact with residents and team members.
Ability to handle issues diplomatically and maintain a positive community atmosphere.
Proficiency in property management software and MS Office Suite.
In-depth knowledge of local real estate laws and fair housing regulations.
Strong organizational skills and the ability to prioritize tasks efficiently.
A valid driver's license and reliable transportation are required.
If you are a motivated individual with a passion for property management and resident satisfaction, we encourage you to apply and become a vital part of the Banyan Living team.
Benefits
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Training & Development
Property Manager
Assistant property manager job in Cleveland, OH
About the Role:
The Property Manager will play a crucial role in overseeing the daily operations of our luxury housing properties in Cleveland Ohio. This position is responsible for ensuring that all properties are well-maintained, compliant with local regulations, and provide a safe and welcoming environment for residents. The Property Manager will also be tasked with managing lease agreements, conducting building inspections, and addressing tenant concerns promptly and effectively. By fostering positive relationships with residents and staff, the Property Manager will contribute to the overall success and reputation of our real estate development initiatives. Ultimately, this role is vital in achieving our mission of providing quality housing solutions while adhering to fair housing practices.
Minimum Qualifications:
Minimum of 3 years of experience in property management or a similar role.
Strong knowledge of fair housing laws and regulations.
Preferred Qualifications:
Experience with Yardi Systems or similar property management software.
Certification in property management (e.g., CPM, CAM) is a plus.
Familiarity with real estate development processes.
Responsibilities:
Oversee the day-to-day operations of a luxury housing property.
Manage lease agreements, including renewals and terminations, ensuring compliance with all regulations.
Conduct regular building inspections to maintain property standards and address maintenance issues.
Implement and monitor budgets, ensuring financial performance aligns with organizational goals.
Serve as the primary point of contact for residents, addressing inquiries and resolving conflicts in a timely manner.
Skills:
The required skills in housing and property management will be utilized daily to ensure compliance with regulations and to maintain high standards of living for residents. Proficiency in lease agreements and lease administration will enable the Property Manager to effectively manage tenant relationships and resolve issues. Knowledge of Yardi Systems will streamline property management tasks, enhancing efficiency in tracking leases and maintenance requests. Building inspections will require a keen eye for detail, ensuring that properties remain safe and well-maintained. Additionally, understanding fair housing practices will guide the Property Manager in fostering an inclusive community for all residents.
Auto-ApplyProperty Manager
Assistant property manager job in Berea, OH
Job Description
Storage Rentals of America is hiring a Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage!
Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you!
We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently.
Still not sure if this is for you? Here are some more details that can help you decide.
What do we do exactly?
Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone.
What do we have to offer?
Competitive pay with monthly bonuses
UKG Wallet - on-demand pay option
100% paid medical coverage options for employee-only
Dental and vision plans for optimal care
Eight (8) paid holidays
Generous Paid Time Off (PTO), increasing with years of service
Paid Maternity and Parental Leave for growing families
401(k) with substantial employer match and 100% immediate vesting
Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
GAP Insurance for added financial protection
Employer-paid Life Insurance and Short-Term Disability coverage
Long-Term Disability (LTD) coverage for added peace of mind
Pet insurance - because your pets are family too
Storage Discounts to help you declutter and organize
Access to Voluntary Benefits for personalized coverage
Learning and development opportunities to maximize your potential and excel in your career
A great culture that values collaboration, innovation, and inclusivity
What would you do exactly?
Drive Sales Growth:
Help customers to understand the products and services we have to offer.
Follow-up with the ones that are still on the fence.
Explain Lease Agreements and execute them when they are ready to move forward (yay!)
Customer Service:
Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have.
Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties.
It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial.
Other departments are also considered customers, so you have to keep clear communication with other teams.
Provide a good customer experience so they know they can count on us!
Property Maintenance and Cleaning:
With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers.
Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment.
Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go.
Some Other things:
Some customers like to pay with cash, so you will have to drive to the bank to make deposits.
Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities.
What do we need from you?
You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required.
A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you.
Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays.
You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary.
You will be working alone or in a small team most of the time, so we hope that's something you look forward to it.
Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required.
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
Assistant Property Manager
Assistant property manager job in Cleveland, OH
Come join NRP's A+ team! We've been recognized as a "Top Workplace" because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career. NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association's Best Places to Work.
We value our employees by offering a competitive benefit package including:
* Commission and bonus opportunities
* Paid vacation and sick leave
* 11 Paid holidays
* Paid maternity & parental bonding leave
* Short & long term disability
* Medical/Dental/Vision/Life Insurance
* 401(k) Match
* Training, certification, & growth opportunities
* Employee referral & recognition programs
Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit *****************
Come join the NRP team as a Community Assistant at our BRAND NEW phase two property, The Davis, in Cleveland, OH!
This position offers a salary up to $55,000 annually, dependent on experience.
Essential Functions Statement(s):
Financial/Administrative
* Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent
* Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P invoices, statements of disposition, monthly closing procedures, and late fees
* Assist Community Manager in meeting targeted revenue goals by exceeding occupancy budgets, creating market incentives, improving resident retention, and monitoring property's financial performance
* Complete re-certifications as required by The NRP Group policies and procedures at tax credit communities.
* Maintain and organize all resident files
* Responsible for maintaining accurate payroll reporting including e-time editing and bonus preparation
Marketing
* Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared
* Manage renewals and active leases, tracking expirations, preparing expiration letters and drafting renewal leases
* Maintain on-going, in-depth knowledge of associated market to give a competitive edge, perform monthly market studies and physically shop competition bi-monthly
* Assist in monitoring compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines in occupancy standards
* Review and analyze weekly traffic reports and numbers, assist with weekly marketing meetings
* Monitor direction of rental activity and all onsite sales, marketing outreach, and advertising plans
Customer Service
* Assists in planning and preparation of resident events
* Complete a daily inspection of the property and market-ready units
* Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met
* Provide excellent customer service and display courteous and professional attitude toward all customers
* Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends
* Advise Community Manger of conditions of the community affecting the resident's safety, dissatisfaction, and to preserve the asset
* Available for emergencies, on-call duties, resident functions, community affiliated functions and weekends
Personal Development
* Assist Community Manager in recruiting and selecting team members, understanding and adhering to the hiring policies, procedures, and core values
* Assist Community Manager in evaluating and supervising team members
* May occasionally be required to assist at other properties
* Run errands to support the property as necessary
* Perform other duties as required
SKILLS & ABILITIES
Education: High school diploma or equivalent, college preferred, Tax Credit Specialist (TCS) accreditation or any other LIHTC designations preferred
Experience: One-year property management experience or 4-year degree in a related field; working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, IRS Section 42 - LIHTC Program and other laws as they relate to property specific guidelines and occupancy standards
Technical Skills: Proficient computer skills including the Microsoft Office Suite, Yardi Experience preferred
Other Requirements: Valid Driver's License and reliable transportation
The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.
Auto-ApplyAssistant Community Manager - The Lumen Playhouse Square
Assistant property manager job in Cleveland, OH
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As an Assistant Community Manager at The Lumen Playhouse Square with Hines, you will be responsible for supporting and assisting the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports. Responsibilities include, but are not limited to:
* Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables
* Reviews resident files and accounting records, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue
* Adheres to Hines's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings
* Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased
* Processes resident move-outs by reviewing lease terms and notice requirements
* Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
* Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, and coordinating maintenance and make-ready tasks with the maintenance supervisor
* Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed
Qualifications
Minimum Requirements include:
* High school diploma or equivalent from an accredited institution
* Two or more years prior experience in property management or in a related industry preferred
* Experience with property management software preferred; Entrada experience a plus
* Intermediate knowledge of Microsoft Office
* Knowledge of basic accounting practices
* Excellent verbal and written communication skills
* Work indoors approximately 95% of the time and outdoors 5% of the time
* Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms
* On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings
* Ability to lift up to 25lbs
* Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters
* Transfer properties and work overtime as business needs deem appropriate
* Ability to work a flexible schedule including weekends and holidays
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
Auto-ApplyLuxury Property Manager
Assistant property manager job in Cleveland, OH
VILLAGE GREEN
Founded in 1919, Village Green is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations, to name a few. We believe the accomplishments of any company are those of its people. As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry. A career with Village Green is a substantial investment in your future. So why wait?
The premier luxury high-rise in Cleveland, One University Circle, is currently looking to hire their next General Manager. Our ideal candidate will be engaged, authentic, and prepared to manage this "best in class" apartment community! As the General Manager of One University Circle, you will manage all facets of the apartment community operations to achieve financial goals and ownership objectives while following Village Green policies, all applicable laws, and ordinances including Fair Housing and Equal Employment laws.
The candidate is a business leader responsible for the operations. This candidate must excel in financial management, business planning, the development of resident social programs, direct staff oversight, and outreach/social media marketing.
Salary: Up to $80k + Performance Bonus Program.
Job Description
Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.
Responsible for achieving company and client budget objectives
Supervise all Marketing, Leasing, Administrative and Maintenance functions.
Responsible for all Resident/Landlord Relations
Responsible for accounting and collections
Supervise day to day office and maintenance operations to include project management
Responsible, under the supervision of the Area Director, for property specific and company reporting requirements as provided to the Corporate Office or clients on or before due date
Follow all organization's policies, practices, and procedures
Participate in proactive team efforts to achieve property and company goals
Perform special projects and other duties as assigned
Qualifications
QUALIFICATIONS
Excellent verbal and written communication skills
Social Media savvy with creative marketing abilities
Motivational leader
Strong financial and analytical skills
Proficient in Microsoft Office Suite
Willingness to work non-traditional hours including evenings, weekends and holidays
Bachelor's degree or the equivalent in work experience will be taken into account
Minimum of 2 years of experience in multi-family Property Management including strong supervisory skills
Exceptional interpersonal skills and ability to maintain strong working relations with internal colleagues, owners and vendors
Additional Information
We are an equal-opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free, and pre-employment drug tests are required. Background checks are also required before employment begins.
Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins.
We offer an outstanding benefits package including...
- 401K, with a match!!!!
- Medical
- Dental
- Vision
- Bonus program
Property Manager
Assistant property manager job in Cuyahoga Falls, OH
Benefits:
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Vision insurance
Bruziv Partners : Property Manager of attractive multifamily property in Cuyahoga Falls.
1. The Opportunity
An exciting opportunity to join a leading entrepreneurial management company in a managerial position with job growth potential.
The ideal candidate will join our team as a Property Manager and will assume multi-disciplinary responsibilities (tenant care, marketing, leasing, financial, reporting, budgeting, management of a team conducting maintenance and renovations assignments, software operating and recording, and other management and administration responsibilities) overseeing a portfolio of highly maintained multifamily properties with 230 units in Cuyahoga Falls, Stow, and Akron Ohio.
2. About Bruziv Partners
Headquartered in Cleveland, Ohio with global partnerships, BruZiv Partners is a leading real estate investment and property management firm focused on creating value by targeting undervalued properties in desirable locations with high growth potential. At BruZiv, we are committed to working with local communities to support neighborhood revitalization by bringing declining properties back to life. This is accomplished through our stringent investment criteria and personal approach to property management which, in turn, creates real value for the firm and our investment partners.
3. Overview
The Property Manager position leads in the management of an apartment complex. The Property Manager is involved in all aspects of day-to-day operations of the property, including marketing and advertisement, tenant relations inc. scheduling showings for prospective tenants, maintenance, repairs and renovations, security, janitorial services, landscaping, snow removal, etc. The Property Manager handles tenant complaints and service requests and must be familiar with the terms of the tenant leases. The Property Manager will work daily with the Appfolio software and will master all aspects of the software functionality.
4. Skills, Knowledge and Personal Characteristics
The following attributes are desirable for job success: exceptional communication and organizational skills; works well independently; detail oriented and accurate especially with numbers; customer service experience; ability to work under pressure; self- motivated and self-directed; ability to assert oneself; exemplary time management skills; ability to work with staff in solving problems and ability to take direction and function as part of a team and very good computer skills.
5. Specific Duties
Leasing- Follow up on all leads and schedule appointments for prospective tenant tours to maintain low vacancies.
Prepare and submit purchase orders for approval of management prior to making purchases.
Complete all rent payments bank deposits in a timely fashion (checks and online payments).
Submit and schedule all payments of property invoices from vendors and record in AppFolio all income and expense transactions.
Provide excellent tenant service. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times.
Conduct periodic inspections (twice a year) of the property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.
Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.
Assist with administering tenant occupancy including providing the new tenant with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, and maintenance request procedures.
Become proficient with the AppFolio management software. Coordinate entry of all property information into the software program and establish reporting protocols. Monitor all key dates and reporting within the system.
Update and maintain all social media, website and advertising platforms to ensure correct pricing, specials and availability is represented.
Responsible for renewals, making sure to achieve high retention goal of 50% or higher for renewal rate.
Possess a sales-minded mentality with a high skill set in overcoming objections, creating a sense of urgency, and closing the deal ensuring prospects become residents at every given opportunity.
Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
Assist the Property Owner with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual.
6. General Duties
Prepare and maintain files, prepare expense reports and other administrative forms, copying
Maintain office clerical, filing and record keeping systems.
Assist in the production of monthly and annual reports inc. reports to the lender.
Assist in preparation of transaction related documents.
Maintain contact and other databases for company.
Maintain adequate inventory of all office supplies and contact all vendors when maintenance is required on
Coordinate regular inventories of all business property.
Contractor coordination.
Coordinate tenant move-ins.
Obtain estimates/bids for repairs at the property. Generate and track Service Orders, approvals and distribution.
Sort, code and ensure accuracy and compliance with contracts of all property related invoices.
Coordinate and schedule appointments, on-site & off-site meetings and conference calls.
Collect and organize all property information in a format for quick reference.
7. Financial
Detailed verification of all invoice amounts and information with approved Service Orders or Contracts.
Make sure all tenants pay, deposit their payments and record such on AppFolio.
Ensure proper property coding on invoices.
Investigate cost reduction opportunities.
Read meters and calculate utility bill-backs to tenants if relevant.
Comply and submit the companys weekly reports to management
Assist corporate accounting with questions related to the property and resolution of vendor issues.
8. Scope of Responsibility and Authority
The Property Manager is charged with leading in the day-to-day implementation of policies, procedures and programs that will assure a well-managed, well maintained buildings, placing maximum emphasis on positive responses to the concerns and needs of the tenants, environmental health and safety, and quality programs in coordination and conjunction with the Owners goals and objectives. In absence of Executive staff, the Property Manager must provide in charge responsibilities for the property. These responsibilities include being on-call 24 hours, managing and delegating maintenance staff and contractors.
9. Other Requirements
Full-time salary position.
5+ years of directly relevant Multifamily Property Management experience.
Preferred but not a must - Bachelors Degree from four-year College or University
Emphasis on equivalent combination of education and experience.
Proven team leadership capabilities and experience, with the ability to think out of the box, initiate and achieve goals to improve the performance of the properties
Strong working knowledge of MS Word, PowerPoint, Outlook, and Excel.
Familiarity with property management software (i.e. AppFolio.) a plus.
Effectively prioritize and multi-task.
Excellent people skills.
Strong working knowledge of general office equipment (copiers, printer, scanners, computers).
Ability to effectively communicate both orally and in writing with peers, managers and clients.
Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.
Proactive, initiate follow-through.
10. Salary Compensation and Benefits
Salary $50,000-55,000 compensation commensurate with experience
Medical, dental, vision, life insurance benefits
401k
PTO
Performance Bonus Potential
11. Miscellaneous
The qualification requirements, physical demands and work environment characteristics described in this are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job.
This job description in no way states or implies that the essential duties described are the only responsibilities. The employee is required to follow any other instruction and to perform any other work duties at the request of the supervisor or other management personnel.
Property Manager
Assistant property manager job in Aurora, OH
Storage King USA has an immediate opening for a property manager at our location in Aurora, Oh. We are looking for individuals to join our team with customer service, retail, restaurant, sales, marketing, or property management experience. We are open to a wide variety of candidate background experiences associated with direct contact with the public.
As a Property Manager, you will be part of a fast-growing team, have an inclusive company culture, and career development opportunities. You will lead the daily operations of the storage facility and manage a team and customers renting storage units. Our customers are a top priority and your interactions with customers make a difference.
This is a full-time, hourly position with some weekends required.
Essential Duties and Responsibilities:
Renting storage units, parking space, and selling store merchandise.
Converting telephone and walk-in inquiries into storage rentals.
Operate the property within the budgeted guidelines established by Storage King USA leadership.
Schedule all contractors for any other services needed. Inspect all work performed prior to approval for payment to contractors.
Enforce a fair and comprehensive rental collection practice as dictated per policy. Be present for auctions of delinquent tenants and evictions.
Directs activities of all on-site personnel and maintains a great working environment.
Post, collect, track, and manage delinquency of rental and other income.
Ensure desired renewals are being captured at the highest rate possible.
Developing relationships and cross promotion opportunities by partnering with local businesses in the communities we serve.
Daily property walks to check locks, check for cleanliness and upkeep, sweep the property, clean units, ensuring supplies are appropriately stocked, and performing other light maintenance tasks.
You Will Make An Impact By:
Going above and beyond for our tenants - striving to uphold Storage King USA high standards of customer service.
Being dedicated to Storage King USA Mission and Values - exceeding goals and maintaining a positive relationship with your team, tenants, vendors, and local community.
Storage King USA offers an inclusive, supportive, and encouraging work environment along with a competitive pay structure, and excellent comprehensive benefits package including:
Medical, dental, and vision insurance options at an affordable rate,
401(k),
Comprehensive perks discount program across the country,
Paid holidays and paid time off,
Bonus opportunity,
Career growth opportunities,
Training and development,
Requirements
Solid communication and organizational skills.
Basic computer skills and proficiency in Microsoft Word and Excel.
Provide best-in-class customer service to new and existing customers.
Lead Property Manager
Assistant property manager job in Warrensville Heights, OH
A property management company is seeking a Lead Property Manager who will be responsible for managing the branch maintenance department and performing routine maintenance in the facility. This is a first shift position working 7 a.m. to 3 p.m.
Job Responsibilities:
Provide overall coordination and implementation of buildings, grounds, and equipment maintenance
Perform HVAC, plumbing, carpentry, electrical, painting, and general repairs of buildings, also pool maintenance and equipment repair
Complete repair projects and minor remodels in a timely manner, resolve complex maintenance problems, and keep related records
Supervise custodial crew and train and monitor crew in meeting the custodial standards
Oversee all contractors, request and review bids, recommend contractors, work with outside agencies in compliance with local, state, and federal regulations
Inspect buildings, reports, resolve building problems, maintain and repair fitness equipment, and conduct scheduled preventative maintenance
Maintain a replacement parts inventory, order necessary supplies, and complete and maintain necessary reports
Conduct periodic staff trainings on preventative maintenance procedures
Perform other duties as needed