Best Western jobs in Coronado, CA - 231 jobs

Close Inclusive Collection Job Postings Notification "When you work in Hawaii, in addition to learning about the functional aspects of running a hotel - like the proper way to make a bed or how to best handle luggage - it's critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.' When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. " 97,800.00 Yearly US Dollar (USD) pay basis Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Director Group of Sales (DOGS) is responsible for driving sales performance for Alila Marea Beach Resort Encinitas. While supporting corporate and leisure business is important, the primary focus of this role is on group business with a strong emphasis on hotel-wide buyouts. This role supports the Director of Sales & Marketing in achieving revenue goals through proactive sales efforts, account management, and strategic business development. The DOGS plays a critical role in positioning the resort as a premier destination for luxury groups, incentives, and exclusive buyout events, while embodying Alila's brand values of authenticity, wellness, and connection to place. Key Responsibilities Sales Leadership & Strategy Support the DOSM in developing and executing the resort's group-focused sales strategy to achieve revenue targets. Proactively solicit and secure group and buyout business through direct sales efforts, client entertainment, site inspections, and industry events. Analyze market trends, competitor activity, and industry demand to identify opportunities for large-scale group and buyout growth. Account Management & Business Development Manage a portfolio of key accounts with a focus on group, incentive, and buyout opportunities, ensuring consistent engagement, relationship development, and revenue contribution. Identify and cultivate new business opportunities across high-value segments, including corporate meetings, incentive groups, and exclusive hotel buyouts. Partner with Hyatt Sales Force (HSF), Hyatt Prive, Virtuoso, and other luxury travel networks to maximize group and buyout exposure. Work closely with Revenue, Marketing, Events, and Operations teams to ensure alignment in group mix, buyout execution, and brand positioning. Participate in weekly revenue strategy meetings, contributing insights to optimize rate, mix, and pace for group and buyout business. Support the DOSM in mentoring and developing Sales Managers and Coordinators. Client Engagement & Representation Represent Alila Marea at trade shows, client events, sales missions, and community partnerships with a focus on attracting group and buyout business. Host site inspections, FAM trips, and client experiences that reflect the unique identity of the resort and demonstrate the value of exclusive use opportunities. Act as an ambassador of the Alila brand, upholding its ethos of sustainable luxury and personalized hospitality. Qualifications Bachelor's degree in Hospitality, Business, or related field preferred. Minimum 5 years of progressive sales experience in luxury hospitality, with strong group, incentive, and buyout market knowledge. Proven track record of achieving sales targets and cultivating high-value client relationships. Excellent communication, presentation, and negotiation skills. Strong business acumen with the ability to analyze data, forecast, and create actionable group-focused sales strategies. Experience with Hyatt systems (Delphi.fdc, Envision, Opera, HyattNet, etc.) strongly preferred. Passion for wellness, lifestyle hospitality, and luxury service standards. Success Factors Consistently drives group and buyout production while maintaining profitability. Builds strong partnerships with corporate clients, incentive planners, and luxury travel advisors. Contributes to a collaborative, high-performance sales culture under the leadership of the DOSM. Embodies Alila's values of authenticity, sustainability, and meaningful connection with guests. The Pay range for this position is $97,800 - $120,000, depending on experience. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Our family is always growing. Want to be in the know? #J-18808-Ljbffr

Mission Pacific Beach Resort - Valle Restaurant The goal of the Chef de Cuisine at Valle restaurant is to manage all aspects of the culinary team as a right-hand person to the Executive Chef, Roberto Alcocer. The Chef de Cuisine will take council from the Executive Chef to create, implement menu and manager culinary staff. Valle is a one-star Michelin restaurant, for two consecutive years, and we are looking for a Chef de Cuisine that can help take Valle to the next level for a second star. Previous Michelin star restaurant experience required. Responsibilities include: Act as senior leadership by developing and assuming key management responsibilities Assume the role of liaison between all dining room operations and culinary staff Supervise the preparation and cooking of various food items Develop and implement creative menu items within the restaurant concept Plan, coordinate & implement special events and holiday functions Manage hourly kitchen employees through scheduling, payroll, training, coaching, evaluating and hiring May manage other key culinary leadership rolls including supervisor and other less senior Sous Chefs Lead and coach the team towards achieving exceptional guest service and employee satisfaction results Monitor food production, ordering, cost, and quality and consistency on a daily basis Assist with payroll duties Participate in marketing events directly related to their specific restaurant Understand the quality requirements and expectations of the restaurant. Prioritize daily work schedules with fellow Chefs and Stages. Assure all necessary items are in the restaurant at the start of the shift through personal inspection. Communicate any needs in an appropriate time frame, ensuring all ingredients represent our quality standards and are in line with the standards established by the Management Team. Communicate any discrepancies in a timely manner. Assure all areas is finished and organized in a timely manner and to the standard of the restaurant. Responsible for the efficient, consistent, accurate and organized production of requested by the Sous Chefs, Chef de Cuisine, and Executive Chef. Assist in training and mentoring of your team members to assist them in achieving the team's vision. Maintain an accurate recipe book and journal for techniques, making sure it is current with the menu and companies documentation procedures. Collaborate when appropriate in menu changes and development. Ensure that all food and products are consistently prepared and served according to Valle's recipes, portioning, preparation, serving and health standards. Organize and prioritize daily responsibilities to ensure their timely completion. Maintain a clean, sanitary, and safe work environment. Keep all areas clean and organized at all times. Work in tandem with the team to ensure standards are met or exceeded as it relates to appearance of the facilities, sanitation, and cleanliness through training of employees and creating a positive, productive working environment. Communicate effectively with all team members to assure standards are achieved. Take appropriate action to rectify any issues that may arise. Ensure equipment is kept clean and in excellent working condition. Attend all scheduled employee meetings and come prepared to contribute to ideation sessions. Provide mentorship to new and less experienced staff members. Flexibility to work varying shifts, evenings, weekends, holidays, and overtime as business dictates. All other duties as assigned by supervisor. Compensation + Benefits · Pay: Ranging from $70,600 - $88,100 · Medical, Dental, Vision Plans · Paid Time Off - Vacation, Sick · 401(k) w/ company discretionary match · Employee Assistance Program - free counseling sessions annually for you and your household members · Employee Dining Discounts · Complimentary Employee Meal · Educational Reimbursement Opportunities · Free Parking · 12 Complimentary Room Nights Any Hyatt · Hyatt Family/Friend Room Discounts · Referral Bonuses · Uniform Qualifications In an ideal world, you have: · Michelin star restaurant experience · Preferred experience in Mexican Cuisine · Minimum 3 years of fine dining restaurant and culinary experience in a leadership role. · Commitment to quality, excellence, and genuine hospitality · Passion for creating unique guest experiences, food, and beverage · Highly organized and self-motivated, with the ability to manage multiple priorities under time constraints · Ability to listen, communicate, and make connections · Commitment to quality technique and continued refinement of skills. · Commitment to constant growth and professional development. · The ability to read, write, and speak English fluently. · Basic math and computer skills. · Punctual and reliable · Ability to speak and hear, see, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. · Be able to work in a standing position for long periods of time. · Be able to reach, bend, stoop, kneel, push, pull, climb stairs/ladders, and frequently lift up to 50 pounds. · Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. · Preferred bilingual, English / Spanish. ENVIRONMENTAL AND/OR PHYSICAL REQUIREMENTS · Ability to perform the essential job functions consistently, safely and successfully with federal, state, and local standards · Must be able to lift and carry up to 50 pounds · Ability to stand and/or sit for prolonged periods of time · Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, climb stairs and steps, or otherwise move in a constantly changing environment KEY COMPETENCIES · To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with leadership team and team members · To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans · To be an active listener, remaining present and open, providing verbal, non-verbal, and supportive feedback, and showing our respect and empathy with one another. · To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance · To be flexible, responding quickly and positively to changing environments · To maintain high team, focus via cooperation and support to other team members in the pursuit of department goals All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

A leading global hospitality company is seeking a Director of Group Sales for their Encinitas location. This role focuses on driving sales performance for the resort primarily through group business with a strong emphasis on hotel-wide buyouts. The ideal candidate will have over 5 years of experience in luxury hospitality sales, a proven ability to achieve sales targets, and strong skills in account management and client engagement. This position offers a competitive salary in a prestigious environment. #J-18808-Ljbffr

**Additional Information** **Job Number** 25205129 **Job Category** Rooms & Guest Services Operations **Location** The US Grant a Luxury Collection Hotel San Diego, 326 Broadway, San Diego, California, United States, 92101VIEW ON MAP (************************************************************************************************************************************************************************************ **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $27.58-$27.58 per hour **POSITION SUMMARY** Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Join our team at Hyatt Regency La Jolla, where you'll be immersed in the vibrant energy of San Diego's stunning beachside locale. Our newly redesigned spaces - drawing inspiration from the natural beauty and coastal charm of La Jolla Cove - are designed to energize and inspire every day. Located near UC San Diego, La Jolla, and Westfield UTC, our hotel offers guests easy access to the shoreline, shopping, and dining. On-site, guests can enjoy a variety of activities, including a junior Olympic-size pool, private cabanas, tennis courts, and cozy oversized fire pits. We are looking for exceptional talent to help create unforgettable experiences for our guests. Come be a part of something special! What are the additional benefits to working at the Hyatt Regency La Jolla? Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer, including: * Medical, Dental and Vision for you and your dependents after 30 days of employment * 12 Complimentary hotel room nights at Hyatt properties worldwide * Unlimited Colleague and Friends & Family discounted room rates at Hyatt properties worldwide * Vacation, sick, and new child leave * Bereavement and jury duty pay * Retirement savings plan (401K) with employer match * Employee stock purchase plan * Flexible Spending Account (FSA) * Tuition Reimbursement * Complimentary employee meals * Direct deposit * And so much more! About the Role - Steward/Dishwasher A Steward/Dishwasher is responsible for maintaining the cleanliness and organization of all kitchen and dining equipment, including china, glassware, silverware, pots, pans, and utensils. This role ensures that the kitchen and dish room areas remain clean, sanitized, and in compliance with health and safety standards. The individual must demonstrate effective communication skills and be able to lift, push, and pull moderate amounts of weight as required for daily operations. Wage Information: The hourly wage for this position is $22.50. This is the pay rate for this position that Hyatt Regency La Jolla reasonably expects to pay. All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Targeted Application Deadline: 02/23/2026 *Salary Range $71,000 - $77,000 + bonus* ; screening will be required.* *This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.* *Projected Fill Date : 2/27/26 JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area. CORE WORK ACTIVITIES Leading Guest Services Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members. Maintaining Guest Services and Front Desk Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. \Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Managing Projects and Policies Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence. #LI-CW1 We are committed to providing associates with benefits including: Medical/Dental/Vision Insurance (HSA & FSA available) Paid Time Off Paid Sick Leave per Colorado law Paid Holidays/Paid Floating Personal Days 401(k) Retirement Savings Plan Employee Stock Purchase Plan Group Life/Disability Insurance Tuition Reimbursement Employee Assistance Program Travel Discounts, including a family and friends' rate Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

**Additional Information** **Job Number** 25172381 **Job Category** Event Management **Location** Gaylord Pacific Resort & Convention Center, 1000 H St, Chula Vista, California, United States, 91910VIEW ON MAP (*************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $27.50 - $32.21 per hour **Bonus Eligible:** Y **JOB SUMMARY** Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. Serves as meeting planning advocate and liaison to all operational departments. Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. Utilizes software for generation of necessary program. Advises client on current status of events and function. Coordinates any changes necessary. Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO's) prior to group arrival. Partners with Conference planning team to verify issues are identified and resolved. Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. Proactively resolves potential meeting or room set issues. Utilizes available resources to meet client requests or resolve client issues. Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 3 years in the event management or related professional area. OR - Bachelor's degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the event management or related professional area required. **CORE WORK ACTIVITIES** **Assisting in Event Operations** - Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. - Serves as meeting planning advocate and liaison to all operational departments. - Assists with coordination of all convention group plans and catering needs with all required operational departments. - Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. - Utilizes software for generation of necessary program documents to include but not limited to pass on reports, Banquet Event Orders (BEO's), post-convention report and change logs. - Advises client on current status of events and functions, including items pending and action items. Coordinates any changes necessary. - Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO's) prior to group arrival. - Partners with Conference planning team to verify issues are identified and resolved. - Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. - Resolves potential meeting or room set issues proactively. - Utilizes available resources to meet client requests or resolve client issues. - Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. **Providing Exceptional Customer Service** - Delivers excellent customer service throughout the customer experience and encourages the same from other employees. - Coordinates and communicates event details both verbally and in writing to the client and property operations. - Responds to and handles guest problems and complaints. - Uses personal judgment and expertise to enhance the client experience. - Stays available to solve problems and/or suggest alternatives to previous arrangements. - Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Job DescriptionPosition is for Monday & Tuesdays 6:00am -12:30pm Attend to food and beverage buffet areas ensuring a high level of quality and consistency. Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standard, and hotel requirements. Responsibilities Prepares and/or transports all food and beverage items and associated supplies, equipment, and materials to and from the buffet areas. Complies with company, hotel, and brand standards which encourage a safe and efficient hotel operation. Monitors dining area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenishes buffet items as necessary. Welcomes guests and responds to requests in a prompt and professional manner. Refers any serious matters to management. Maintains a clean, neat, and well-organized work and buffet area. Empties trash receptacles and clears tables as required. Promotes teamwork and quality service through daily communication and coordination with other departments. Qualifications Ability to transport large trays weighing up to 30 pounds through a crowded room throughout shift Previous food and beverage experience preferred Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Job DescriptionBenefits: Dental insurance Health insurance Paid time off Looking for a reliable night auditor Wednesday to Sundays 11:00PM -7:00AM. Checks guests in and out of the hotel quickly, efficiently and courteously using the property management system, processes all payments according to established hotel policies and requirements, provides information and customer service to guests and visitors of the hotel, and runs end-of-day reports. Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

**Additional Information** **Job Number** 26211131 **Job Category** Sales & Marketing **Location** Courtyard by Marriott San Diego Miramar, 9335 Kearny Mesa Rd, San Diego, California, United States, 92126VIEW ON MAP (******************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Expiration Date:** 02/23/2026 **Additional Information:** This hotel is owned and operated by an independent franchisee, Wintime Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Responsibilities - Answer sales office phones when sales staff not available. Respond to all sales inquiries accurately, timely and in a professional manner. - Type correspondence, reports and necessary forms i.e. contracts, as well as prepare proposals, resumes or other letters as directed. - Coordination of all group business as contracted by the sales manager/DOS. - Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client's expectations. - Responsible for serving as primary reservation contact for preferred rate customers and entering group rooming lists into system - Maintains well documented, accurate, organized and up-to-date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner. - Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction. - Develop and effectively communicate with the hotel team to disseminate details of upcoming group, meeting events and special events. - Promptly, follows-up on all customers' needs and inquires in an efficient and expedient manner. - Assists the Sales department with client events, volunteer experiences, etc. - Conduct site tours - Create gift bags for VIP's. Keep supplies stocked and on hand. - Work with DOS on all group turnovers. - Serve as back-up coverage for Front Desk and assistance during group arrivals/departures. Front desk shifts may be required. - 2+ year office/admin experience required - 1+ year Marriott experience (FOSSE/MARSHA) preferred - High school or equivalent education required. - Advanced knowledge of Microsoft Applications: Word, Excel and Power Point - Excellent attention to details and communication skills, to include verbal and written communications - Mobility: Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance. - Occasional weekends or evenings required Employee discount, Health Insurance, Paid time off. $24.00 - $26.00 The hourly pay range for this position is $24.00 to $26.00. _This company is an equal opportunity employer._ frnch1

**Find your place at Park Hyatt Aviara:** Become part of one of San Diego's premiere destination locations, a AAA Five-Diamond luxury resort. Recently renovated with striking architecture, a beautiful spa, an 18-hole Arnold Palmer designed golf course, and a resort getaway that offers world-class recreation and relaxation amid 200 lush acres of natural beauty, Park Hyatt Aviara offers sophisticated, approachable luxury with distinct character highlighting our Carlsbad location. **About the Role - Golf Course Greenskeeper** The Golf Course Greenskeeper is responsible for weeding, watering, raking, and planting throughout the resorts 18-hole golf course. This person must have the ability to lift moderate to heavy weight and work outdoors in all weather conditions. **Wage Information** **Wage Information** The hourly rate of pay for this position is $22.50. **Hyatt has a very competitive benefit package for colleagues, which may include:** · Complimentary Employee Meal and Parking · Complimentary hotel nights and discounts at Hyatt properties around the world · Medical, Dental, and Vision Insurance, Life Insurance, Flexible Spending Account · Paid holidays, vacation and sick leave · 401K with Matching · Employee Stock Purchase Plan · Educational Reimbursement · And so much more! **Qualifications:** · Previous experience preferred · Must have a valid license plate and clean driving record · Strong interpersonal and problem-solving abilities · Highly responsible and reliable · Ability to work well under pressure in a fast-paced environment **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran._** **Primary Location:** US-CA-Carlsbad **Organization:** Park Hyatt Aviara Resort **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Golf and Recreation **Req ID:** CAR005480 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

**Welcome to the Alila Marea Beach Resort Encinitas, a defining and iconic beachfront resort located in North County, San Diego. To the discerning traveler, we are the quintessential Southern California beachfront destination that delivers authentic and one-of-a-kind personalized experiences in a world-class, barefoot luxury setting.** **Just 28 miles north of San Diego International Airport, we are fortunate to be central to one of California's most iconic coastal towns. Both historic and breathtaking, Encinitas is a unique setting among a group of beach enclaves that dot California's Coast Highway 101. The vibe here is refreshingly unpretentious, artsy and chill, and a place where the local residents take a balanced, holistic approach to the good life. Whether riding the consistent ocean waves, biking along the dramatic coastline, swimming and bodysurfing, practicing yoga or just relaxing, reflecting and toasting with a glass of wine, it's an enviable lifestyle that echoes the essence of our distinctive relaxed luxury experience.** **Alila Marea's guestroom design was inspired by the natural elements of the coastline, featuring wood, stone, and sophisticated lines resulting in a stylish yet understated environment showcasing the amazing coastal views outside nearly every guestroom. With 114 spacious guestrooms, 10 junior suites, four premier suites, and two presidential suites, there is a guestroom for every journey.** **True to the pillars of Alila, our restaurant will feature the finest local and sustainably sourced ingredients. The modern cuisine will represent the cultural influences of San Diego and its various landscapes. Our award-winning Executive Chef is a San Diego native and is inspired by the region and the ocean that surrounds the hotel. The hotel will also have a robust banquet and catering operation with over 7,600 sq' of indoor function space, and 12,000 sq' of outdoor event space including an ocean front bluff!** **Service will be authentic and local, sophisticated and unscripted, with the intent of anticipating guest needs both spoken and unspoken.** **We're looking for professionals who can quickly perpetuate a culture that embraces great design and superlative service. We want people who have a passion for exceptional hotel service, and who best express that belief in an atmosphere of spontaneity and authenticity.** **At Alila Hotels, a Hyatt Hotels brand, we believe our guests select us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. As a member of the property's Leadership Committee, the Director of Food & Beverage is a highly visible role with exposure to senior and corporate leadership. This position reports to the hotel General Manager.** **The Director of Food and Beverage is responsible for overseeing and directing Banquets, Restaurants, In-Room Dining, Lounges, Stewarding, and any other Food or Beverage related areas operated by Hyatt.** **The salary range for this position is $106,800 to $136,000. Decisions regarding individual salaries will be based on number of factors including experience, qualifications and education.** **Duties include:** **-** **Responsibility for short-term and long-term planning and management of the Food and Beverage operations in the front and back of the house** **-** **Develop and recommend annual/quarterly budgets, marketing plans and objectives and manages within those approved plans** **-** **Participate in total hotel management as a member of the Hotel Executive Leadership Committee** **-** **Implement and maintain F&B sales/marketing programs** **-** **Direct and oversee development of colleagues** **-** **Hire, train, empower, coach and counsel, performance and salary reviews** **-** **Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operation** **-** **Coordinate food and beverage operations with other hotel departments to ensure efficient guest service** **-** **Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality** **-** **Implement procedures to increase guest and associate satisfaction** **-** **Exercise quality control for both food and beverage** **-** **Maintaining Hyatt standards of service and ensure their implementation** **-** **Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards** **-** **Maintain communications with Corporate Staff** **-** **Coach and counsel colleagues to reflect Hyatt service standards and procedures** **-** **Additional tasks as assigned by management** **Qualifications:** **-** **Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds** **-** **6 years or more of progressive hotel Food and Beverage experience (typically with Hyatt)** **-** **With opening hotels, previous hotel pre-opening experience preferred** **-** **Service oriented style with professional presentations skills** **-** **At least 5 year's experience in a senior role in a food and beverage environment** **-** **Proven leadership skills** **-** **Hotel/Hospitality degree an asset** **-** **Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line** **-** **Clear concise written and verbal communication skills in English** **-** **Must be proficient in Microsoft Word and Excel** **-** **Must have excellent organizational, interpersonal and administrative skills** **-** **Experience implementing new F&B concepts** **_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._** **Primary Location:** US-CA-Encinitas **Organization:** Alila Marea **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Food and Beverage **Req ID:** ENC000857 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

**Find your place at Park Hyatt Aviara:** Become part of one of San Diego's premiere destination locations, a AAA Five-Diamond luxury resort. Recently renovated with striking architecture, a beautiful spa, an 18-hole Arnold Palmer designed golf course, and a resort getaway that offers world-class recreation and relaxation amid 200 lush acres of natural beauty, Park Hyatt Aviara offers sophisticated, approachable luxury with distinct character highlighting our Carlsbad location. **About the Role - Steward** A Steward or Dishwasher is primarily responsible for maintaining the cleanliness of all hotel china, silverware, and cookware. This person must have good communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast paced position that will involve constant customer interaction. Un lavaplatos es el principal responsable de mantener la limpieza de toda la porcelana, cubiertos y utensilios de todas las cocinas del hotel. Esta persona debe tener buenas habilidades de comunicación y tener la capacidad de levantar, tirar y empujar una cantidad moderada de peso. Esta es una posición de ritmo rápido que implicará una interacción constante con el cliente. **Wage Information** **Hourly role** :The hourly rate for this position is $23.00. **Hyatt has a very competitive benefit package for colleagues, which may include:** · Complimentary Employee Meal and Parking · Complimentary hotel nights and discounts at Hyatt properties around the world · Medical, Dental, and Vision Insurance, Life Insurance, Flexible Spending Account · Paid holidays, vacation and sick leave · 401K with Matching · Employee Stock Purchase Plan · Educational Reimbursement · And so much more! **Qualifications:** · Previous experience as a steward preferred · Must possess a professional presentation · Highly responsible and reliable · Ability to work well under pressure in a fast-paced environment · Must be able to work a flexible schedule, including weekends and holidays · Must have physical stamina to lift moderate amounts of weight · Ability to stand for long periods of time **_All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered._** **Primary Location:** US-CA-Carlsbad **Organization:** Park Hyatt Aviara Resort **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Stewarding **Req ID:** CAR005460 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

**Additional Information** **Job Number** 26210442 **Job Category** Housekeeping & Laundry **Location** The US Grant a Luxury Collection Hotel San Diego, 326 Broadway, San Diego, California, United States, 92101VIEW ON MAP (************************************************************************************************************************************************************************************ **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $27.57-$27.57 per hour **POSITION SUMMARY** Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience * High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations * Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. * Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. * Adheres to all standards, policies, and procedures. * Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. * Manages group room blocks and meeting space for average to large-sized assigned groups. * Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. * Uses his/her judgment to integrate current trends in event management and event design. * Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). * Participates in customer site inspections and assists with the sales process as necessary. * Performs other duties as assigned to meet business needs. * Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service * Delivers excellent customer service throughout the customer experience and encourages the same from other employees. * Empowers employees to provide excellent customer service. * Sets a positive example for guest relations. * Coordinates and communicates event details both verbally and in writing to the customer and property operations. * Makes presence known to customer at all times during this process. * Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. * Follows up with customer post-event. * Responds to and handles guest problems and complaints. * Uses personal judgment and expertise to enhance the customer experience. * Stays available to solve problems and/or suggest alternatives to previous arrangements. * Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Interacts with guests to obtain feedback on product quality and service levels. * Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams * Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. * Leads formal pre-event and post-event meetings for average to large-sized assigned groups. * Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function * Assists in the sales process and revenue forecasting for customer groups. * Up-sells products and services throughout the event process. * Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities * Reviews comment cards and guest satisfaction results with employees. * Observes service behaviors of employees and provides feedback to individuals and/or managers. * Assists in the development and implementation of corrective action plans. * Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. * Works with the property staff and customers to address operational challenges associated with his/her group. * Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Job Description Attend to food and beverage buffet areas ensuring a high level of quality and consistency. Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standard, and hotel requirements. Responsibilities Prepares and/or transports all food and beverage items and associated supplies, equipment, and materials to and from the buffet areas. Complies with company, hotel, and brand standards which encourage a safe and efficient hotel operation. Monitors dining area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenishes buffet items as necessary. Welcomes guests and responds to requests in a prompt and professional manner. Refers any serious matters to management. Maintains a clean, neat, and well-organized work and buffet area. Empties trash receptacles and clears tables as required. Promotes teamwork and quality service through daily communication and coordination with other departments. Qualifications Ability to transport large trays weighing up to 30 pounds through a crowded room throughout shift Food Handlers Card Required Previous food and beverage experience preferred Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates We offer an excellent travel discount program. Opportunity to grow, we promote from within Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

The Area Director of Sales & Marketing has direct oversight of sales and marketing operations for two luxury full-service hotels, The Seabird Ocean Resort & Spa and The Mission Pacific Beach Resort. This role has the responsibility to achieve optimal occupancy, ADR, and SPGRN to maximize total revenue while meeting and exceeding hotel profit, marketing objectives, as well as guest and colleague satisfaction levels. This individual will oversee operations of the hotel sales and marketing departments, including, but not limited to, direct sales, follow-up, sales administration, colleague hiring and training, managing and coaching of the sales & marketing team, owner relations and interaction with all parties. Additional responsibilities include budgets, forecasting, overseeing a multi-layered marketing strategy, advertising, business plan, SEO/GEO, and third-party vendor relations. This is a Leadership Committee position that is eligible for an incentive compensation plan. Exempt leaders are expected to work as much of each workday as is necessary to complete their job responsibilities. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. RESPONSIBILITIES: * Coordinate all sales segment growth strategies by account to maximize overall revenue. * Develop, recommend, implement and manage the division's annual budget including the advertising, public relations and direct sales plans efforts for the resorts to drive awareness, relevance, occupancy, food & beverage outlets, Spa, and resort campus bookable experiences. * Guide the sales team to identify new business within and outside of known Hyatt accounts. * Serve as the public face of the resorts, representing the properties in media interviews, industry events, and community engagements to elevate brand visibility and reputation. * Robust understanding of the group, wholesale and negotiated contracting process. * Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies. * Monitor production of all top accounts and evaluate trends within your market. * Deep understanding of the digital landscape and how our owned channels impact the resorts' ability to maintain and elevate relevancy within search. * Ability to foster a culture of collaboration and accountability. * Flexibility to implement initiatives that align with changing market and brand attributes. * Liaise between commercial services efforts and the operational environment. * Adhere to Hyatt systems established regulations, company standards, sales standards and sales metrics related. * Comply with attainment of individual goals, as well as team goals and budgeted metrics. * Train all resort colleagues on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue. * Develop a full working knowledge of the operations and policies of the hotel, including Sales, Reservations, Banquet/Events, Food and Beverage, Front Office, Spa, and campus partners. * Oversight and management of multiple digital channels including approximately 7 websites. * Maintain strong visibility in local community and industry organizations. * Participate in industry leadership groups including panel. * Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management, providing training on a rotational basis. * Maintains professional working relationship and promotes open lines of communication and relationships to achieve initiatives with respective marketing partner(s) and other internal departments. * Other duties, as requested by the General Manager / Managing Director. The salary for this position varies in accordance with experience. The mid salary for this position ranges from $140,600-179,200. BENEFITS: * Medical, Dental, Vision Plans * Paid Time Off - Vacation, Sick * 401(k) w/ company discretionary match * Employee Assistance Program - free counseling sessions annually for you and your household members * Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more * Employee Dining Discounts * Complimentary Employee Meal * Reimbursement Opportunities - including wellness, educational and cell phone. * Free Parking * 12 Complimentary Hyatt Room Nights * Hyatt Family/Friend Room Discounts All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Description Reports To: General Manager Requirements: Minimum of a high school diploma. Higher level of education preferred. Choice Hotels and Choice Advantage experience a must 3 years hotel front office experience with a minimum of 1 year as a Night Auditor. Must be able to work night shifts and weekends General Responsibilities: Ensure proper completion of all front office and night audit duties. Direct and coordinate the activities of all night shift staff. Effectively, properly, and accurately analyze the day's operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with Fine Hospitality standards. Operations analysis and reporting: Accounts Payable Accounts Receivable and direct billing End of day statistics Labor hours Daily Flash Report (DFR) Front office room inspection reports Competition survey Prospecting for lead generation Operations statistics report - labor cost/room, etc. Primary Functions: Accounting Properly and accurately conduct the audit and accounting functions in a timely manner and transmit the information to the corporate office. Prepare and transmit the payroll information and statistics. Prepare and distribute the Daily Flash Report (DFR) Night Audit procedures Reconciles credit card transactions and cash received for the day Profit Prepare and distribute the daily cost per occupied room (CPOR) data and statistics. Quality Compile and enter the data from the Front Office Room Inspection forms Perform the regular Front Office duties. Work Ethic Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, nurture a positive, professional work environment. Specific Responsibilities: Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the FHG Director of Operations. To provide accurate and timely reports for the General Manager to review. Be proficient on the use of the Property Management System and be able to train front desk personnel on the system. Balance and audit for accuracy. Transmit credit card batches. Complete and transmit daily management and accounting reports Have a good understanding of all of hotel operating procedures. Review front office communications logs. Supervise delegated responsibilities and follows up. Be able to use all front office equipment such as credit card machine, copier, and fax. Inform the General Manager of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively and tactfully at all times. Be able to coordinate and efficient handling of incoming phone calls, emails, facsimiles, and messages. Understand the Chart of Accounts. Process reservations by mail, telephone, fax and central reservation systems referrals. Process reservations received from sales office and other hotel departments. Be knowledgeable of room types and offered rate plans. Fully understand hotel's franchise policy on guaranteed reservations and no- shows. Willing to assist in other areas as required, including but not limited to trash disposal in all public areas. Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. Optimum Attributes: Effective Communication skills Good team player Well-groomed and professional appearance. Open with praise, discrete with criticism. Performance Standards: Performance shall be measured by: Keeping current with reporting properly, accurately, and in a timely fashion. Timely sending accurate Daily Flash Reports (DFR) Checking and sending timely and complete New Hire Packets.

Additional Information: This hotel is owned and operated by an independent franchisee, Wintime Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Responsibilities - Answer sales office phones when sales staff not available. Respond to all sales inquiries accurately, timely and in a professional manner. - Type correspondence, reports and necessary forms i.e. contracts, as well as prepare proposals, resumes or other letters as directed. - Coordination of all group business as contracted by the sales manager/DOS. - Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client's expectations. - Responsible for serving as primary reservation contact for preferred rate customers and entering group rooming lists into system - Maintains well documented, accurate, organized and up-to-date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner. - Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction. - Develop and effectively communicate with the hotel team to disseminate details of upcoming group, meeting events and special events. - Promptly, follows-up on all customers' needs and inquires in an efficient and expedient manner. - Assists the Sales department with client events, volunteer experiences, etc. - Conduct site tours - Create gift bags for VIP's. Keep supplies stocked and on hand. - Work with DOS on all group turnovers. - Serve as back-up coverage for Front Desk and assistance during group arrivals/departures. Front desk shifts may be required. - 2+ year office/admin experience required - 1+ year Marriott experience (FOSSE/MARSHA) preferred - High school or equivalent education required. - Advanced knowledge of Microsoft Applications: Word, Excel and Power Point - Excellent attention to details and communication skills, to include verbal and written communications - Mobility: Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance. - Occasional weekends or evenings required Employee discount, Health Insurance, Paid time off. $24.00 - $26.00 The hourly pay range for this position is $24.00 to $26.00. This company is an equal opportunity employer. frnch1