Billing representative jobs in Plano, TX - 1,335 jobs
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Customer Service Representative
Tata Consultancy Services 4.3
Billing representative job in Plano, TX
The CSAT Agent safeguards customer satisfaction during circuit discontinuance and migration activities across designated wire centers. You will proactively communicate, capture feedback, resolve issues, and drive CSAT improvements throughout the transition, partnering closely with Engagement Managers, Fulfillment Executors, and Data Analysts. The objective is to ensure continuity of service, transparent communication, and optimal customer satisfaction during migrations and disconnections.
CSAT measurement & improvement:
Run structured CSAT touchpoints (surveys, callbacks), log qualitative comments, and convert feedback into improvement actions.
Collaborate with Data Analysts to segment dissatisfaction drivers and publish weekly insight summaries to pod leadership.
Stakeholder collaboration
Work hand‑in‑hand with Engagement Managers and client sales teams to align messaging and resolve customer concerns quickly.
Maintain accurate case notes and status in program trackers/dashboards; contribute to governance and reporting cadences.
Compliance & documentation
Adhere to AT&T standards for data accuracy, privacy, and communication records; ensure inventory disposition is reflected in the systems of record.
Outcomes & KPIs (program‑aligned)
Customer Satisfaction (CSAT): Achieve/maintain target CSAT for migration interactions; reduce escalations week‑over‑week across pods. (Program emphasis on “optimal customer satisfaction.”)
First‑Contact Resolution (FCR): Resolve defined classes of issues without handoff; hit FCR targets agreed in pod runbooks.
Communication Quality: 100% adherence to approved outreach scripts and compliance requirements; zero privacy incidents.
Data Hygiene: 100% accurate case logging and disposition updates in trackers/dashboards.
Qualifications:
2-4 years in customer success, enterprise care, or telecom migration projects with measurable CSAT outcomes.
Excellent verbal/written communication; ability to simplify complex migration steps for enterprise stakeholders.
Experience with ticketing/CRM tools and structured survey/feedback collection.
Salary Range: $40,000 - $55,000 per year
$40k-55k yearly 4d ago
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Customer Service Representative
Catapult Solutions Group
Billing representative job in Grapevine, TX
**Spanish is a Requirement**
Compensation: $55k-$65k Plus Bonus (Up to $1000/Month)
The Customer Service Representative (CSR) serves as the primary liaison between Us and the client, providing exceptional service throughout the post-sales process. This role is responsible for managing customer inquiries, ensuring order accuracy, coordinating with internal departments, and enhancing the overall customer experience. The CSR is a solutions-oriented communicator who ensures client satisfaction while supporting operational efficiency.
Core Competencies
Customer-Centric Mindset
Analytical Problem-Solving
Attention to Detail and Accuracy
Composure and Patience
Exceptional Communication Skills
Adaptability and Flexibility
Professionalism and Positive Demeanor
Dependability and Accountability
Multitasking and Organizational Efficiency
Essential Duties And Responsibilities
Customer Service and Communication
Answer the phone with a positive, energetic voice; listen attentively to the customer.
Answer all emails in a timely and professional manner.
Contact customers via phone or email with follow-up information.
Provide customers with order confirmation and shipping information.
Assist customers in problem resolution and escalate to the Customer Service Manager when needed.
Resist telling a customer “no” until all resources have been exhausted.
Always offer a solution if the exact material requested is unavailable.
Work directly with the Customer Service Manager on any difficult situations.
Order Management and Processing
Receive and process customer orders via phone, email, online portal, ensuring timeliness and accuracy.
Monitor open orders and proactively manage any delays or updates.
Obtain necessary information from customers to ensure prompt and efficient order processing.
Provide accurate pricing and inventory information.
Sales and Technical Support
Provide support to the sales team with any administrative or customer-related needs.
Deliver basic technical assistance to customers; escalate complex inquiries to the Sales or Technical team.
Maintain a solid grasp of the products and services offered to effectively assist customers and the sales team.
Documentation and System Management
Keep up-to-date customer notes and records in the NetSuite system.
Maintain good communication with the warehouse to ensure accurate order fulfillment and status updates.
Administrative and Organizational Duties
Maintain accurate and complete documentation of customer interactions in NetSuite.
Assist with invoicing support and shipping documents as needed.
Support warehouse and fulfillment activities with clear communication and paperwork.
Proactively identify potential issues in order flow and escalate accordantly.
Routine Duties And Responsibilities
Ensure customer complaints are addressed and resolved in a timely manner
Prepare order entry and ensure data is accurate
Maintain clear communication with your team; it is essential
Have a solid grasp of our products and services we offer
Ensure that management personnel are kept informed of all pertinent customer issues
Other duties as assigned and directed
Supervisory Responsibilities
This position has no supervisory responsibilities.
Supervision Received
This position reports to the Customer Service Manager.
People Contact
Ability to work with other employees, customers and vendors.
Qualifications
Demonstrated proficiency with Microsoft Office Suite and CRM System (NetSuite)
Capable of operating standard office equipment
Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple responsibilities effectively.
Able to perform work with a high degree of precision
Comfortable working in a fast-paced setting with frequent interruptions while maintaining focus and productivity.
Possesses excellent telephone etiquette and customer service skills, with the ability to remain calm and professional when interacting with difficult or upset customers.
Education And/Or Experience
Required: High School Diploma, Associates Degree or higher preferred but not required. 1-2 years of customer service and data entry experience.
Preferred experience: 5 years' experience working in an office environment with business-to-business customer service duties.
Certificates, Licenses, Registrations
Required: Valid Driver's License
Language Skills
Must be able to communicate effectively both in writing and verbally in English and Spanish to interact with clients and other employees.
Ability to write and read reports.
Mathematical Skills
Must be able to formulate and comprehend business math calculations. Excellent basic arithmetic skills
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Physical Demands
The physical requirements consist of walking, turning the head and torso, stooping, kneeling, reaching, grasping, bending, and flexing the arms, legs, wrists, hands, and fingers. The senses of being able to see, hear, and have full power of speech are required.
Work Environment
This position will be working primarily indoors. Exposure to warehouse environment such as noise, dust, odors and fumes, chemicals and adhesives.
May be required to go outside for the purpose of viewing product with a customer, which may be hot, cold, wet, and dirty.
The noise level in the work environment is usually moderate.
$55k-65k yearly 1d ago
Customer Service Representative - State Farm Agent Team Member
Adrian Valdez-State Farm Agent
Billing representative job in Rockwall, TX
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$26k-34k yearly est. 1d ago
Billing Specialist - David McDavid Ford
Asbury Automotive Group 4.0
Billing representative job in Fort Worth, TX
The Billing and Compliance Clerk is responsible to review and verify all documentation pertaining to a customer's vehicle purchase. To ensure that all information is accurate and in line with Asbury compliance guidelines. Examine contracts to assure Billing Specialist, Accounting Manager, Billing, Specialist, Automotive
$30k-37k yearly est. 1d ago
Customer Service Rep
Beacon Hill 3.9
Billing representative job in Mansfield, TX
Pay: $17-$18 per hour Schedule: Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch)
Temp-HIRE
We are seeking a reliable and customer-focused Customer Service Representative (CSR) to join our team. This role involves assisting customers with rental car pick-up and drop-off, performing vehicle inspections, and ensuring a smooth and positive experience.
Key Responsibilities
Greet and assist customers during vehicle pick-up and drop-off.
Complete paperwork and checklists following vehicle inspections.
Perform light cleaning of vehicles when necessary.
Work primarily outdoors with some duties inside the warehouse.
Qualifications
Strong customer service and communication skills.
Ability to work in outdoor conditions.
Detail-oriented and organized.
Previous experience in customer service or automotive industry is a plus.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
$17-18 hourly 4d ago
Technical Customer Service Representative
Cornerstone Technology Talent Services 3.2
Billing representative job in Irving, TX
Type: Contract to Hire
We are seeking a Technical Customer Service Representative to support proprietary technology platforms and deliver an exceptional, white-glove customer experience. This role blends technical troubleshooting, customer support, and detailed review of home inspection data. You will help guide users through setup, connectivity, and product usage while ensuring accuracy and professionalism across every interaction.
Responsibilities
Conduct digital quality assurance on self-guided home inspections: review photos, validate details, and identify issues.
Guide customers through virtual or phone-based home inspections step-by-step.
Assist users with installation, setup, WiFi connection, app usage, and sensor connectivity.
Troubleshoot issues such as device pairing, alerts, and connectivity problems.
Document calls, resolutions, and inspection findings to support process and product improvements.
Make proactive outreach calls to improve product adoption and customer satisfaction.
Maintain clear, professional communication via phone, email, and text.
What We're Looking For
High School Diploma or GED required; bachelor's degree preferred.
1+ year of experience in technical support, help desk, call center, or field service.
Experience troubleshooting mobile devices, WiFi connectivity, or IoT/smart-home systems.
Strong communication skills and problem-solving ability.
High attention to detail and ability to thrive in a fast-paced environment.
Customer-first mindset, proactive attitude, and willingness to learn.
Ability to work onsite with flexibility across different shifts.
Why This Role Is Great
Collaborative, dynamic environment.
Opportunities for professional growth, including training and advancement into tech support, product specialist, or leadership roles.
Direct exposure to innovative technology and hands-on product improvement.
$29k-36k yearly est. 4d ago
Customer Service Representative - Insurance
AAA-The Automobile Club 4.5
Billing representative job in Coppell, TX
Customer Service Representative - Insurance. AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're passionate about helping others and thrive in a Customer Service Representative, Customer Service, Insurance, Representative, Retail, Training
$25k-31k yearly est. 1d ago
Customer Service Representative
Joon Loloi
Billing representative job in Dallas, TX
About Us:
Born from Loloi Rugs - an industry leader that has been trusted by thousands of the world's top designers and retail stores - Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone.
Security Advisory: Beware of Frauds
Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an
@loloirugs.com
email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.
Joon Loloi is looking for a talented Customer Service Representative. Here at Loloi we craft products to create beautify spaces and we are seeking to develop a unique customer experience that embodies eCommerce, inspiration, value add services, design tools, and community for design enthusiasts and trade professionals alike. Our Customer Service Representative will most often be the first point of contact for our customers, handling inbound and outbound calls with professionalism, courtesy, and efficiency. The primary responsibility will be to provide exceptional customer service and support, resolving inquiries, and ensuring overall customer satisfaction. This position requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.
As an integral part of the Joon Loloi Customer Experience Team, this role will work closely with Training, Branding, and Merchandising to ensure they have a deep understanding of the product, the brand and provide exceptional service through every customer contact.
This position is based on-site Monday-Friday at our Dallas, TX headquarters.
Responsibilities
Handle Inbound Calls: Receive incoming calls from customers, addressing their queries, concerns, and requests promptly and accurately. Offer personalized solutions to meet their specific needs
Outbound Calls: Make outbound calls to follow up on customer inquiries, conduct surveys, confirm appointments, or inform customers about new products and services
Customer Support: Provide excellent customer support via phone, email, or chat. Assist customers with troubleshooting issues, navigating through products/services, and resolving complaints to ensure a positive experience
Product Knowledge: Acquire in-depth knowledge of the company's products, services, and processes to effectively assist customers and address their inquiries
Data Entry: Accurately document customer interactions, inquiries, and feedback in the company's database or CRM system. Maintain detailed records for future reference and follow-up
Problem Resolution: Proactively identify and resolve customer issues, ensuring their concerns are addressed in a timely and satisfactory manner
Upselling and Cross-Selling: Identify opportunities for upselling or cross-selling products and services to customers, enhancing their overall experience and contributing to revenue growth
Team Collaboration: Work collaboratively with other team members and departments to ensure smooth operations, escalate complex issues when necessary, and participate in ongoing training and skill development
Adherence to Policies: Comply with company guidelines, call center protocols, and established processes to maintain high-quality service delivery and uphold the organization's reputation
Performance Metrics: Achieve individual and team performance goals, including call handling metrics, customer satisfaction scores, and sales targets, as applicable
Experience, Skills, & Ability Requirements
High school diploma or equivalent; additional education or certifications are a plus
Previous experience in a call center or customer service role is preferred but not mandatory
Previous experience in design or keen interest in interior design
Excellent communication skills, both verbal and written, with a strong command of the English language
Active listening skills and the ability to empathize with customers' needs and concerns
Strong problem-solving skills and the capacity to think quickly on your feet
Basic computer proficiency and familiarity with CRM software and call center systems
Patience, resilience, and a positive attitude even during challenging interactions
Ability to multitask and manage time effectively in a fast-paced environment
Willingness to work flexible hours, including evenings, weekends, and holidays, if required
Highly organized and skilled at time management
Possess personal qualities of integrity, credibility, and commitment to corporate mission
What We Offer
Comprehensive health, dental, and vision benefits
401(k) with employer match
Paid parental leave
A culture that fosters ongoing growth opportunities
A stable, growing family-owned company that looks after its employees
Loloi Rugs/Joon Loloi does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
$26k-34k yearly est. 4d ago
Customer Service Representative
Insight Global
Billing representative job in Lewisville, TX
Insight Global is looking for a Remarketing Analyst to join one of their clients in Lewisville, TX. Reporting to the Remarketing manager, the Remarketing Analyst is a key point of contact at primary auction facilities. Duties include processing and the sale of auction vehicles in compliance with the internal Auction Sale Agreement and Comprehensive Auction Agreement. This position involves independent judgment and decision-making initiative.
Major Duties and Responsibilities include monitoring inspection guidelines are being followed by the various 3rd Party Inspection Vendors, reviewing 3rd Party Inspection Vendors monthly invoices for accuracy and provide recommendations for payment outside the established agreement, generating and analyzing performance metrics for 3rd Party Inspection Companies, and managing 3rd party Inspection Companies vendor relationships to maximize accurate and timely inspection.
REQUIRED SKILLS
3-5 years of experience in financial services, sales, remarketing, or auction experience
Excellent customer service skills.
Ability to manage queue effectively.
Strong communication skills.
Ability to handle multiple tasks and adapt to changing priorities, customer disputes, and escalations
Previous experience in a high volume and team-oriented environment
Experience in a customer-facing role.
$26k-34k yearly est. 1d ago
Medical Biller
Delta Dallas 3.9
Billing representative job in Dallas, TX
BILLING & CODING TEAM LEAD
Join Our Growing Team!
We're seeking a detail-oriented and experienced Billing & Coding Team Lead to join a fast-growing healthcare practice management team. If you are passionate about accuracy, compliance, and leading high-performing teams, this is the perfect opportunity to make an impact.
Key Responsibilities:
• Lead & Mentor: Guide a team of billing and coding professionals, fostering collaboration and excellence.
• Ensure Accuracy: Oversee anesthesia case management across multiple payer types, ensuring precise CPT/ASA/ICD-10 coding and smooth claims processing.
• Maintain Compliance: Stay up-to-date on insurance verification, concurrency checking, and payer requirements to maximize clean claim rates.
• Develop Talent: Conduct performance reviews, provide ongoing training, and support professional growth for team members.
• Optimize Processes: Streamline workflows, track key performance metrics, and implement improvements to enhance efficiency.
Qualifications:
• 5+ years of hands-on billing and coding experience
• Proven leadership or supervisory experience
• Active coding certification
Ready to lead, drive excellence, and grow your career? Apply today!
$30k-36k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Amado Flores-State Farm Agent
Billing representative job in Fort Worth, TX
Benefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Amado Flores - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$26k-34k yearly est. 1d ago
Customer Service Representative
Alliance Aviation Services
Billing representative job in Fort Worth, TX
Alliance Aviation Services (AAS) is a premier, award-winning Fixed Base Operator (FBO) located at Perot Field Fort Worth Alliance Airport in Fort Worth, Texas. Strategically positioned within one of the nation's most dynamic aviation hubs, AAS provides comprehensive ground support and concierge-level services to a diverse clientele-including civilian, military, and cargo operators.
With a strong reputation built on operational excellence, AAS combines world-class customer service with cutting-edge facilities designed to meet the needs of pilots, passengers, and military personnel alike. Whether supporting complex cargo logistics or welcoming VIP guests, the Alliance team is committed to delivering seamless, safe, and superior aviation experiences. Our focus on precision, hospitality, and continuous innovation ensures that every arrival and departure is handled with exceptional care and attention.
Position Summary:
AAS is seeking a polished, professional, and enthusiastic Customer Service Representative (CSR) to join our team in Fort Worth, TX. Reporting to the Customer Experience Manager, the CSR plays a vital role in delivering world-class customer service while performing key administrative and operational duties. This fast-paced, team-oriented environment demands a detail-driven and customer-focused individual who consistently demonstrates professionalism, courtesy, and adaptability in interactions with pilots, crew members, passengers, and internal stakeholders. As a frontline ambassador, the CSR is instrumental in shaping memorable aviation experiences that reflect our commitment to excellence and hospitality.
Responsibilities:
Front Desk and Customer Engagement:
Serve as the first point of contact, creating lasting impressions through service excellence.
Greet and assist guests at the FBO with warmth and professionalism.
Provide VIP planeside greetings with carpet service, ensuring an elevated arrival experience.
Maintain clean, organized, and welcoming facilities and amenities.
Answer incoming calls and emails promptly and courteously, efficiently resolving inquiries.
Utilize creativity and attention to detail to create memorable experiences for guests.
Administrative and Logistics Coordination:
Support smooth operations with precise documentation and resource management.
Retrieve and distribute incoming mail throughout the facility.
Accurately receive, communicate and ensure completion of fuel and service requests
Communicate with use of two-way radios with team members and customers.
Input customer data and service details into systems such as TAS, FlightBridge, and Salesforce.
Organize and maintain internal documents, reports, and logs.
Accurately invoice and collect payment for services rendered in a timely manner.
Reconcile vendor billing and commissions and place orders.
Guest Services and Travel Coordination:
Facilitate seamless guest experiences and personalized travel solutions.
Maintain and clean crew cars provided for customer use.
Wash and service base customer vehicles, ensuring optimal presentation.
Manage rental vehicle reservations, contracts, and check-in processes on behalf of rental agencies.
Assist customers in placing accurate and timely catering orders.
Support travel arrangements, including hotel accommodations, ground transportation and charter coordination.
Provide proactive recommendations and assistance tailored to guest preferences.
Sales, Marketing and Event Support:
Promote services and support major aviation events with professionalism.
Contribute to marketing initiatives and promotional campaigns.
Assist with the coordination and operations of premier events such as NASCAR, philanthropic and industry events.
Represent AAS during special events with poise and attention to detail while ensuring minimal disruption to normal operations.
Cross-Functional Support:
Assist in the security of the airport, our customers, their assets and our team members.
Contribute to ongoing excellence through collaboration and continuous improvement.
Assist in training and onboarding new Customer Service Representatives.
Perform additional duties as assigned to support the FBO's operational success.
Required Skills and Abilities:
Strong command of Microsoft Office tools (Word, Excel, Outlook, PowerPoint) for document handling and communication.
Familiarity with Salesforce or comparable CRM systems to manage customer relationships and workflow.
Operational experience with VHF and two-way radios to ensure accurate, real-time communication across departments.
Exceptional verbal and written communication with a professional, customer-first attitude.
Ability to communicate clearly and calmly under pressure-whether in person, by phone, or over radio.
Demonstrated ability to multitask efficiently in a fast-paced, service-driven environment.
Excellent organizational habits with a keen eye for detail and task prioritization.
Strong time management skills and a proactive approach to getting things done.
High level of discretion and professionalism, especially when interacting with VIP clientele.
Versatile and composed when working in dynamic settings or handling last-minute requests.
Team-oriented with a self-motivated attitude and a commitment to maintaining high standards.
Education and Experience:
High school diploma or equivalent required.
Minimum of 3 years of experience in customer service, preferably in aviation, hospitality, or luxury service environments.
Exposure to aviation operations or prior experience within a Fixed Base Operator (FBO) preferred.
Experience working in high-volume or fast-paced environments where multi-tasking and client engagement are key to success.
Familiarity with scheduling platforms, service coordination tools, or CRM systems such as Salesforce preferred.
Bilingual proficiency preferred.
EEO Statement:
Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
#AAS
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$26k-34k yearly est. 1d ago
Account Specialist
Method360 Talent Acquisition
Billing representative job in Grapevine, TX
Job Title: Account Specialist
Employment Type: Permanent Employee
Start: January 2026
Workplace Type: Onsite
** Please note this position requires US Citizenship or GC status. Visa sponsorship is unavailable at this time.
Summary:
The Account Specialist will play a critical role in providing excellent customer service and support. This position will be responsible for possessing strong communication skills to effectively interact with customers, team, and other stakeholders. In addition, this position will complete a wide variety of tasks and reports as requested by the Business Division Head, leveraging both internal and external information. Account Specialist professionals must be able to listen actively, respond appropriately, and address customer inquiries, complaints, and concerns in a timely and efficient manner. Problem-solving skills are essential to analyze situations and find effective solutions.
The successful candidate will have strong adaptability and problem-solving abilities as well as excellent teamwork skills.
Responsibility
Act as a liaison between customers and depot, engineers, receiving, QC and shipping to resolve status escalation and expedited repairing.
Direct and guide the daily operations of the team to ensure accurate and efficient repair memo entry, reducing Open RMAs, and fostering strong relationships with coordinators for collaborative problem-solving and timely solutions.
Be the primary point of contact between the company and customers. Responsible for answering customer inquiries, resolving issues, and providing high-quality customer service.
Process all work in accordance with relevant working practices and standard operating procedures.
Handing inbound, and outbound RMA shipments and defective parts. Verifying the accuracy and completeness of the received and shipped items.
Collaborating with the team and analyzing production output, lead times, and resource availability to determine the feasibility of production plans.
Report production status and any production issues to internal and external teams.
Required Skills/Abilities
Ability to interpret data, create effective reports, and provide business recommendations based on analysis.
Effective communication skills to involve interacting with customers and team members. Be able to clearly convey information, listen actively, and respond appropriately.
Being able to think critically, analyze situations, and come up with creative and effective solutions.
Excellent organizational skills and attention to detail to ensure seamless workflow
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a fast-paced and at times stressful environment and be a fast-learner.
Ability to work independently and as part of a team
Extremely proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software.
Education and/or Experience
Bachelor's degree or better; Business, supply chain, or related field is preferred.
2+ years of working experience in account management is preferred
$32k-49k yearly est. 4d ago
Billing and Payment Coordinator
Total Quality Logistics, Inc. 4.0
Billing representative job in Irving, TX
Country USA State Texas City Irving Descriptions & requirements About the role: As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution, and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.
This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies
Who we're looking for:
* You are driven by helping customers and others
* You are organized and detail-oriented
* You can resolve issues with a calm, professional demeanor
* You have great communication skills
* You are a team player
* You are professionally driven and career motivated
* You are coachable - some office, clerical, or billing experience is preferred but not required
What you'll do:
* Process incoming paperwork for billing and accounts payable
* Review all documents for accuracy while ensuring they are filled out completely
* Make outbound calls to resolve paperwork issues
* Communicate with sales teams and customers to help resolve any billing discrepancies
* Answer incoming calls and connect them to the appropriate team
What's in it for you:
* Starting pay: $16.50/hour
* Unmatched career growth potential with structured paths and mentorship for advancement
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning and more
* Up to $5,000/year tuition reimbursement
* Employee referral bonuses
* Certified Great Place to Work with 800+ lifetime workplace award wins
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
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$16.5 hourly 42d ago
Billing Coordinator
Firstservice Corporation 3.9
Billing representative job in Addison, TX
The Billing Coordinator responsibilities include but are not limited to running reports, compiling month-end data, checking customer guidelines, copying, printing and scanning documents, and interacting with and providing exceptional service to our internal and external clients.
Your Responsibilities:
* Charging the association property accounts assessments (monthly, semi-annually, quarterly, and/or annually)
* Processing monthly, semi-annual, quarterly, and annual billing
* Reporting and compilation of month-end data
* Charging late and collection fees and processing delinquency/collection letters
* Partnering with community managers to move accounts through the collection process
* Charging the property accounts for both management company fees and attorney's fees
* Recording and processing bankruptcies for property accounts
* Charging violation fines for property accounts
* Charging miscellaneous account fees (e.g., work-orders, resident key fobs, etc.)
* Verifying that statuses of delinquent accounts are updated monthly
* Updating owner billing addresses and related information
* Monitor and reply to billing and collections email requests
* Researching posting issues
* Processing adjustments on owner's accounts
* Processing billing and collections tasks for on-boarding and terminating properties
* Other duties as assigned
Skills and Qualifications:
* Education/Training: High school diploma or equivalent. 2 to 3 years experience in an office environment performing similar tasks preferred. Experience in property management industry a plus.
* Experience/Knowledge/Abilities: Proficient in Microsoft Office. Excellent communication skills. Strong working knowledge of customer service principles and practices ability to perform with minimum supervision and make decisions independently. Ability to multi-task, effectively prioritize workload, meet hard and fast deadline. Must be a team player. Must possess strong analytical skills. Detail-oriented with multiple tasks, information organization.
What We Offer:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $21 - $22 / hour
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
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Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$21-22 hourly 3d ago
Ambulance Biller & Coder
Diversified Health Care Affiliates
Billing representative job in Richardson, TX
Diversified Health Care Affiliates, Inc. is currently seeking an individual for our ambulance services division to be responsible for the billing and coding of ground and air ambulance claims. This position requires that the successful candidate be able to work Monday, Wednesday, Thursday, Friday 8:30 a.m. to 5:30 p.m. and Tuesday 11:00 a.m. to 8:00 p.m. *Core Values*
Honor
Loyalty
Character
Trust
Integrity - Always doing what is right
*Mission Statement*
Our mission to inspire our employees through Biblical principles of Christian management to meet their full God given potential with a servant leadership mentality while maintaining a system of accountability and excellence to support our vision.
*Vision Statement*
Our vision is to distinguish ourselves as a Christian leader redefining receivables management services for the healthcare industry through the passion, commitment and leadership of our employees by providing innovative and cost effective revenue cycle management services to each and every client we serve.
Please visit our website at ************ We are an Equal Opportunity Employer. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expressions, age, disability, religion, military or veteran status, or any other characteristic protected by law.
$35k-43k yearly est. 60d+ ago
E-Billing Specialist
Frost Brown Todd LLP 4.8
Billing representative job in Dallas, TX
Job Description
FBT Gibbons is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise.
Key Responsibilities:
Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions.
Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm.
Utilize FBT Gibbons software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage.
Work with FBT Gibbons software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites.
Collaborate with billing assistants to ensure successful resolution of all e-billing submissions.
Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same.
Follow up promptly on rejected or pending e-bills to ensure timely resolution.
Create and revise basic spreadsheet reports.
Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions.
Coordinate with the Rate Management Specialist to update rates for e-billed clients.
Assist with e-billing email group and profile emails in e-billing software as needed.
Assist with other special e-billing requests.
Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes.
Qualifications:
College degree or commensurate experience with high school diploma.
3+ years of billing experience. Legal billing experience strongly preferred.
Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact.
Must have attention to detail with an eye for accuracy.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Knowledge of Aderant Software a plus.
Proficiency in Microsoft Office products such as Word, Excel, Outlook.
FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
$31k-36k yearly est. 6d ago
Billing Assistant (Medical)
Emergicon
Billing representative job in Terrell, TX
Ready to kick-start your career in healthcare billing? This entry-level role offers hands-on experience in medical billing, with training on EMS-specific processes. We are looking for motivated individuals who are eager to learn and grow, with the potential to advance into a Billing Specialist role once they have gained experience.
This position is responsible for supporting the daily activities of both the Pre-Billing and Billing departments. The role involves preparing, reviewing, and maintaining patient and claim information to ensure timely and accurate medical billing. Duties include communication with hospitals and other medical facilities, documentation management, and ensuring compliance with all billing and privacy regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Review medical records and place accounts into appropriate work queues.
· Verify and obtain additional information from hospitals and other medical facilities as needed for billing.
· Update and maintain patient demographics within billing software.
· Print, match, and mail HCFA forms.
· Send documentation requests to hospitals and facilities (e.g., Physician Certification of Medical Necessity, outpatient signature requests).
· Bill Treated Not Transported (TNT) claims.
· Handle returned mail, scanning, copying, and filing of documentation.
· Ensure compliance with state and federal billing regulations and HIPAA laws.
· Perform other job-related duties as assigned.
EDUCATION AND EXPERIENCE
· High school diploma or GED required
· EMS/Ambulance or medical billing office experience preferred
· Familiarity with medical terminology a plus
KNOWLEDGE, SKILLS, AND ABILITIES
· Understanding of HIPAA laws and billing regulations highly preferred
· Excellent verbal and written communication skills
· Strong attention to detail and accuracy
· Proficient with Microsoft Office applications (including Teams, Word, and Excel) with the ability to type a minimum of 35 WPM required
· Professional phone etiquette and customer service skills
· Demonstrated ability to work independently and as part of a team
PHYSICAL REQUIREMENTS
This position involves extended periods of sitting or standing at a desk while working on a computer and performing repetitive tasks. Occasional lifting of up to 10 pounds may be required.
Emergicon requires satisfactory pre-employment background check and drug screen.
Emergicon LLC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$28k-36k yearly est. 5d ago
Billing Specialist
Medical Specialists Associated
Billing representative job in Dallas, TX
Professional attitude when interacting with colleagues, patients, and providers via verbal, email, or text.
Review of locked claims for coding accuracy prior to submitting claims for payment, with the goal being 100% clean claims.
Resolves Rejections and Denials in a timely manner.
Posts and takes payments from patients.
Handles billing inquiries from the office and from patients.
Meet with team and Billing Manager on a regular basis.
Qualifications
Minimum 3 or more years of experience in healthcare billing and collection practices, working with Medicare and Commercial insurance billing. Credentialing knowledge helpful.
1-2 years EClinicalWorks experience preferred.
Computer literate and problem-solving mindset. Well organized and detail oriented. Ability to handle multiple tasks. Must be able to work independently as well as part of the team.
Hours: M-F 7:30-4:30 PM
Certified coder a plus
$28k-37k yearly est. 10d ago
Group Rooms/Billing Coordinator
Omni Hotels & Resorts
Billing representative job in Fort Worth, TX
As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city's cultural centers, restaurants and nightlife. The Omni Fort Worth Hotel received the 2015 TripAdvisor Certificate of Excellence Award, and was named Top 100 Meeting Hotels in the United States in 2014 by Cvent.
The Omni Fort Worth Hotel offers unique employment experiences revolving around associate engagement and innovation. The invigorating world of hospitality resonates through the walls of our one-of-a-kind convention center property. The Omni Fort Worth will continue to be recognized for exemplary guest service and accommodation. As we provide empowerment through our Power of One culture, we work to strengthen and grow the careers of our dedicated associates. The Omni Fort Worth Hotel is searching for dedicated hospitality professionals with guest service mentality to join our extraordinary team!
Job Description
The Group Rooms/Billing Coordinator is a key liaison between the Reservations and Finance departments, responsible for managing group room blocks and ensuring accurate billing and payment processing for group accounts. This role requires exceptional organizational skills, attention to detail, and the ability to deliver outstanding service to group clients while maintaining financial accuracy.
Responsibilities
Group Rooms Coordination
Manage and maintain group room blocks in the property management system (PMS).
Communicate with group contacts regarding rooming lists, deadlines, and special requests.
Monitor pickup reports and ensure accurate room assignments.
Coordinate with Sales, Front Desk, and Housekeeping to ensure seamless group experiences.
Prepare and distribute group resumes and arrival reports.
Billing & Accounts Receivable
Generate and review group invoices for accuracy and compliance with contracts.
Post payments and reconcile group accounts in the accounting system.
Follow up on outstanding balances and maintain proper documentation.
Respond promptly to billing inquiries and resolve discrepancies.
Qualifications
Qualifications
Previous experience in hospitality, reservations, or accounting preferred.
Strong attention to detail and organizational skills.
Proficiency in hotel PMS and accounting software (e.g., Opera, Oracle).
Excellent communication and customer service skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
How much does a billing representative earn in Plano, TX?
The average billing representative in Plano, TX earns between $27,000 and $41,000 annually. This compares to the national average billing representative range of $28,000 to $42,000.
Average billing representative salary in Plano, TX