Cape Cod Healthcare jobs in Falmouth, MA - 866 jobs
Director System Patient Financial Services
Cape Cod Healthcare 4.6
Cape Cod Healthcare job in Barnstable Town, MA
PURPOSE OF POSITION: Develops and executes the strategic vision for Patient Financial Services (“PFS”) functions across all Cape Cod Healthcare ("CCHC") entities. Provides leadership and oversight of key operational and financial decisions pertaining to all insurance and patient Accounts Receivable (“AR”) resolution, denials management, customer service and billing compliance. Coordinates with the VP of Revenue Cycle and/or CFO to develop yearly metrics and is responsible for managing people and processes to achieve or exceed CCHC's revenue cycle goals and performance metrics expectations. Has responsibility to timely budget submission and ongoing management to budget expectations. Leads or serves on CCH revenue cycle process improvement task forces and committees.
PRIMARY DUTIES AND RESPONSIBILITIES:
Directs the performance of CCHC Patient Financial Services Accounts Receivable (AR) including but not limited to Billing, Insurance Follow-Up, Customer Service, Denials Prevention and Management and Vendor Management.
Responsible for hiring, coaching, and otherwise developing direct reports and creating or ensuring creation of a structure for employee onboarding and ongoing development.
Collaborates with the CFO and VP of PFS & Revenue Cycle to set goals, identify opportunities to improve AR resolution, resulting in payment based on industry Key Performance Indicators (“KPIs”) for Patient Financial Services and Revenue Cycle.
Responsible for measurement and reporting of ongoing financial and operational performance. Ensure the implementation of action plans where performance is not meeting expectations and recognizing areas of excellence.
Lead the implementation of best practice strategies to increase cash flow and turnaround time in account resolution.
Demonstrates a commitment to exceptional customer satisfaction to all parties. Appropriately assesses who our customers are (e.g. anyone the individual has a responsibility to serve inside and/or outside the Health System). Conducts self in a polite, forthright manner, articulately communicating with others and using discretion, judgment, common sense and timeliness in customer service decision -making.
Create, monitor and perform within established budgets.
Develop, implement, and manage efficient and effective operational policies, procedures, processes and performance monitoring across all Patient Financial Services functions. Ensure that all PFS employees and process owners are held accountable and are meeting established standards and goals.
Ensure PFS employees across all functions are trained and comply with established policies, processes, and quality assurance programs.
Identify potential process improvements through Patient Financial Services, and lead the design and implementation as required.
Coordinate and oversee all third party AR and payment application process transition points between Patient Financial Services and other functional areas within the revenue cycle organization.
Monitor and facilitate service level agreements (“SLAs”) between Patient Financial Services and other related functions, within both Revenue Cycle and Clinical Operations as necessary.
Coordinate with peers across the Revenue Cycle organization, and with related stakeholders, on the management of third-party denials by working with the onsite Revenue Cycle Integration leaders, Patient Access Services and middle Revenue Cycle functions, Professional Revenue Cycle, Home Health and Hospice, and Behavioral Health to identify trends and implement denials prevention and/or recovery programs.
Routinely conduct payer trend analysis to ensure optimal processing and reimbursement, identify issues, communicate findings to CCHC PFS stakeholders, define solutions and initiate resolution.
Coordinate with peers across the Revenue Cycle organization on the management of PFS edits by working with the Unbilled Committee to identify trends and implement modifications to workflow to limit pre-billing edits.
Build strong relationships and facilitate productive communication between key revenue cycle stakeholders, including peer leaders of Revenue Cycle services and core support departments (e.g., Human Resources, IT, Finance, Managed Care, etc.)
Develop and maintain effective payer working relationships.
Assess direct reports' performance on a consistent basis and provides feedback to reward effective performance and enable proactive performance improvement steps to be taken.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization's culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.
EDUCATION/EXPERIENCE/TRAINING:
Bachelor's degree in Business Administration, Healthcare Management or related discipline preferred or the equivalent combination of education and experience.
Minimum of five to seven years of relevant experience with a track record of progressively responsible positions in a complex healthcare organization such as a multi-hospital system, large group practice or a major healthcare consulting firm preferred.
Minimum of three to five years of supervisory/management experience. Prior experience in a union environment preferred.
Strong technical grounding, project management and implementation experience required. Proven leadership abilities and comprehensive knowledge of healthcare information systems. Epic Single Business Office (SBO) and clearinghouse experience preferred.
Strong working knowledge of regulatory requirements, payer requirements, billing coding requirements (ICD, CPT, HCPCs, etc.), general revenue cycle management strategies, and industry best practices.
Thorough knowledge of metrics, analytics, and data synthesis in healthcare patient financial services and revenue cycle management to identify trends, produce reliable forecasts and projections.
Strong analytical and critical thinking, organizational, and business process optimization skills, with in-depth ability to develop and pursue goals, synthesize data to identify system vulnerabilities and develop and apply innovative solutions.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
An understanding of the psychology of complex corporate relationships, and an ability to influence within such an environment.
Excellent communication and organizational skills are required, with the ability to effectively communicate to physicians, patients, staff, payers and administration. Above average understanding of how, when, and to what extent different hospital departments relate to and communicate with one another.
Pay Range Details:
The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.
$212k-293k yearly est. 3d ago
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Sr Epic Analyst, HB/PB Contracts
Cape Cod Healthcare 4.6
Cape Cod Healthcare job in Barnstable Town, MA
Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization's culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.
DUTTIES AND RESPONSIBILITIES
Functions as an information systems management consultant to senior management, department management, and use stakeholders developing and demonstrating more advanced skills with small to medium complexity departmental and interdisciplinary operational workflow analysis and systems design.
Demonstrates advanced Epic system build capabilities and can consistently complete multiple concurrent assigned build tasks in an independent manner .Provides basic system build support and guidance to Epic System Analyst staff as needed.
Demonstrates an advanced understanding of the Epic testing process, including complex script development, execution, error identification and correction, and completion processes in an independent manner, providing developmental and enhancements to the testing process as needed.
Understands and routinely complies with established Departmental and Epic change control process and procedures. Provides review and input into group / team change control matters.
Demonstrates an advanced understanding of Epic system maintenance requirements and proactively completes assigned system maintenance tasks including issue alert responses in a timely and accurate manner, escalating related issues and providing support and guidance for Epic System Analysts as needed
Demonstrates intermediate to advancing documentation capabilities, including completeness, maintenance and updating, and responsibility for assigned system documentation responsibilities for a group / team.
Understands and routinely complies with established Departmental and Epic ITSM/ITIL service and support processes including but not limited to issue, problem, asset, and time accounting management process and procedures. Provides proactive input into service and support process improvement.
Demonstrates intermediate to advanced levels of system trouble-shooting and diagnostic capabilities for assigned areas of support and is able to demonstrate a basic understanding of related technology and application related components of more complex, interdisciplinary trouble shooting and diagnostic issues.
Completes individually assigned work which is complex in nature in a timely, efficient, and effective manner for primary areas of responsibility. Demonstrates intermediate to advanced skills for complex and interdisciplinary group / team work and understand enterprise system workflows and system considerations and requirements.
Works collaboratively with group / team members and with other technical or functional areas of the department.
Provides proactive support for group / team member System Analysts.
Collaborates with Senior Manager Information Systems and Team Lead for assigned applications regularly on incident and request prioritization and execution with fellow Senior Analysts and System Analysts.
Supports Cape Cod Healthcare Hospital Billing and Physician Billing departments with Epic applications with cross coverage to non-Epic applications within the team.
Collaborates with Managed Care/PHO, Payment Variance, and Finance to build and maintain Payer and Provider contracts within Epic to ensure expected reimbursements, and patient estimates are accurate.
Collaborates with Finance to build and maintain Epic extracts to PeopleSoft General Ledger and Accounts payable.
Demonstrates a proactive and effective business relationship with operational stakeholders and super-users, based on an intermediate level of understanding of operational workflows and system requirements and meeting their support requirements.
Provides input and subject matter expertise into project related planning and implementation work. Demonstrates the ability to effectively and efficiently coordinate assigned scopes of work within a bigger project as assigned.
Monitors and evaluates issues and request queues as assigned.
Fulfills On-Call responsibilities as assigned.
Performs and completes other duties as assigned.
KNOWLEDGE AND SKILLS
Effective verbal and written communication with peers, departmental staff, and operational stakeholders and super users
Intermediate to advanced combination of technical, analytical, and customer service skills
Intermediate to advanced business and systems analyst skills in workflow design, performance improvement, and healthcare or related operations
Ability to work independently and exercise independent judgement
Ability to effectively handle multiple, concurrent priorities and workloads
Ability to complete assigned work in a timely and efficient manner
Critical thinking and basic problem-solving skills
Initiative and proactive follow-up skills
Intermediate to advanced understanding of Information Technology Service Management (ITSM) including change control, issue and problem management, and other service and support processes
Required limited guidance and direction to complete more complex or advanced components of duties and responsibilities
Ability to provide mentoring and support guidance for Systems Analysts
Business relationship management skills for interactions with operational stakeholders and super-users
Basic and developing understanding of Microsoft Office applications used for communication, documentation, planning, and coordination (Outlook, Word, Excel, PowerPoint, Visio, Skype/Teams)
EDUCATION/EXPERIENCE/TRAINING:
Education:
Minimum of a High School Diploma or equivalent
(Preferred) Bachelor's degree (or higher) in Healthcare or Information Technology-related field or equivalent
Minimum of 5 years of relevant experience in Information Technology, business analysis, or operational super-user roles, including at least 2 years as a systems analyst.
Epic Certification Required: Resolute Hospital Billing Expected Reimbursement Contracts OR Resolute Professional Billing Expected Reimbursement Contracts
(Preferred) Additional Epic Certifications: Resolute Hospital Billing Administration, including Single Billing Office; Resolute Hospital Billing Claims; Resolute Hospital Billing Electronic Remittance; Charge Router; Resolute Hospital Billing Charging Administration; Resolute Professional Billing Administration, including Single Billing Office
Schedule Details:
Full-time, Monday-Friday, Core Hours: 8a-4:30 PM EST, Occasional Weekends & Holidays, Hours will be day shift but will require flexibility as needed to accommodate the needs of CCHC, including after-hours support as needed. (Remote)
Pay Range Details:
The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.
$72k-86k yearly est. 5d ago
Manager, VNA Accounts Receivable
Cape Cod Healthcare 4.6
Cape Cod Healthcare job in Barnstable Town, MA
The Manager of Specialized Accounts Receivable provides coordination, leadership and oversight to the VNA Home Health, Hospice and Elder Services AR staff that provide third-party billing, AR follow-up, denials management, underpayment recoupment and credit balance resolution. Coordinates external audits and third-party reviews and works with the Director of Patient Financial Services to meet department AR management and cash collection goals. Researches, develops, and promulgates best practices to ensure that all third-party billing and AR resolution are done timely, accurately, and within compliance to CCHC, payer, state and federal regulations. Supports the training and development of the AR team. Continually seeks improvement in AR Management processes and technology.
PRIMARY DUTIES AND RESPONSIBILITIES:
Support, oversee, and manage the performance, productivity and quality of the entire Billing, Follow-Up/Denials team as it relates to all AR Management activities and pre-defined and Manager identified goals and targets.
Develop, implement, and manage efficient and effective operational policies, procedures, processes and performance monitoring across all third-party AR resolution, denials management, credit balance resolution and payment variance recoupment.
Ensure CCHC employees and vendor staff performing AR functions are compliant with policies, procedures and processes; measure and address all areas of non-compliance.
Maintain up-to-date knowledge of regulatory and compliance, for state and federal agency, changes impacting billing requirements and operations.
Collaborate with other disciplines, IT partner and vendors to implement changes needed to address payer and regulatory billing requirement changes and denial prevention.
Ensure vendors and CCHC revenue cycle employees are appropriately educated and trained as well as department policies and processes are modified, as required, to stay current.
Work with Managed Care department, payor representative, vendors and all other departments within CCHC and Physician Practices to resolve outstanding account receivable issues
Ensure negotiated contracts are being administered and reimbursed according to contractual terms and rates. Assist managed care in the resolution of contract payment issues.
Confirm staff are consistently performing performance-monitoring processes.
Define, implement, and monitor strategies to improve overall patient financial services processing efficiency.
Ensure that denial trends identified are managed and tracked to improvement ensuring mitigation strategies are consistently implemented.
Manage to applicable Key Performance Indicators (“KPIs”). Define and implement action plans when performance is not meeting expectations.
Assess workflow prioritization on a regular basis to confirm that AR metrics and benchmarks are consistently achieved.
Originate and/or execute a portfolio of performance improvement projects for overall revenue cycle enhancement
Conduct analysis as needed and on a timely basis, to support decisions by leadership and maintain/grow revenue collections.
Assess direct reports' performance on a consistent basis and provide feedback to reward effective performance and enable proactive performance improvement steps to be taken.
Originate and/or execute a portfolio of performance improvement projects for overall revenue cycle enhancement.
Prepares reports and conducts analysis as needed and on a timely basis, to support decisions by leadership and maintain/grow revenue collection.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional healthcare related organizations
Uses experience, education, training and judgment to plan and accomplish key performance indicators for AR metrics and other measures of organizational health.
Educating, training and setting expectations on using the EHR system efficiently and effectively to meet industry key performance indicators.
Maintains up-to-date payer knowledge including regular access to payer websites and portals to ensure the AR is flowing timely and appropriately.
Performs additional special assignments, duties, and related functions as required.
Works with Director of System PFS, Director PB Revenue Cycle, VP, CFO and vendor(s) to establish customer service / SBO revenue cycle benchmarks
Reduce redundancies and re-work through proper use of technology and through staff education.
Serves as the main point of contact for Patient AR Management including Client Submitter, and VNA AR.
Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization's culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.
EDUCATION/EXPERIENCE/TRAINING:
Bachelor's degree preferred or equivalent combination of education and 10 years experience.
Minimum ten years health care with at least five years of healthcare Finance or Accounts Receivable Management experience.
Prior experience with customer service and patient billing operations preferred.
Home healthcare and hospice experience required.
Minimum two years supervisory/management experience in healthcare environment required.
Required three to five years of demonstrated experience with electronic health records. Epic experience preferred.
Ability to work under pressure and manage multiple initiatives concurrently; must be able to work independently, set own priorities and meet deadlines.
Experience and knowledge of regulatory requirements, payer requirements and third-party reimbursement.
An understanding of complex corporate relationships, and an ability to influence within such an environment.
Excellent communication, leadership, delegation, and interpersonal skills.
Ability to evaluate personal performance against established goals.
Ability to communicate with and present to a wide variety of CCHC and external users, including senior management and physicians, as well as outside vendors and consultants.
Demonstrated goal-oriented thinking, operational and organizational skills.
Ability to coach and support staff in their efforts to improve overall performance.
Capable of learning reporting systems and other new tools
Exceptional time management skills.
Schedule Details:
32 hrs./week- Days-Monday-Friday
Pay Range Details:
The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.
$72k-103k yearly est. 2d ago
Safety Sitter
Southcoast Health System 4.2
Fall River, MA job
Community Focused. Care Driven.
Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row!
We are searching for a talented Safety Sitter
Hours: Per Diem
Shift: Flexible shifts & hours with weekend and holiday rotation
Location: Charlton Memorial Hospital - Fall River, MA
A career at Southcoast Health offers you:
A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
Competitive pay and comprehensive benefits package
Generous Earned Time Off Package**
Employee Wellbeing Program
403B Retirement Plan with company match
Tuition assistance / Federal Loan Forgiveness programs
Professional growth opportunities and customized leadership training
**Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Responsibilities Under supervision of individually assigned Manager, Patient Care Services or Designee, perform various duties in providing rounds and observation of assigned patients who may be at risk for suicide or high risk to injury of themselves or others. Qualifications
Equal to completion of four years of high school or equivalent.
Additional secondary healthcare training including mental health training is preferred.
Proficient computer skills including medical based programs are preferred.
Previous similar patient care experience is preferred.
Education and experience equivalent to one (1) year of experience is required.
CPR certification required within six months.
Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
Compensation: Pay rate will be determined based on level of experience.
Pay Range USD $16.11 - USD $26.02 /Hr.
$16.1-26 hourly Auto-Apply 32d ago
Senior Reimbursement Financial Analyst
Cape Cod Healthcare 4.6
Cape Cod Healthcare job in Barnstable Town, MA
The Sr. Reimbursement Analyst will assist the Director by analyzing and presenting data from a variety of sources which will advance the goals and objectives of the organization and ensure that the net revenue for the system is correctly stated. The Analyst will also ensure that third-party reimbursement is maximized by filing reports correctly and responding to all requests timely.
PRIMARY DUTIES AND RESPONSIBILITIES:
Utilize accounting/finance and PC knowledge to prepare expense, revenue and statistical schedules required for completion of the annual Cost reports; CMS-2552, CHIA Hospital Cost Reports, CMS-2540, CMS 287-22 , CMS 1728, State UCCR reports, CHIA SNF-CR and MGT-CR, and CHIA Home Health cost report.
Prepare monthly contractual reserve models
Utilize expertise with PC based relational database and spreadsheet systems to analyze third party contractual allowances and propose adjustments, as necessary.
Responsible for monitoring and reporting changes in various elements of care such as shift in IP and OP utilization, ALOS, patient acuity, payments, discharge disposition and payer mix, ensuring that systems are in place to capture data to facilitate such analysis.
Work collaboratively with IT and BI to automate data extracts needed for governmental reporting.
Prepare independent analysis of available data to identify potential areas of improvement by comparing actual performance to established norms and benchmarks.
Prepare documentation and net revenue analysis required for the year-end financial audits.
Work with Medicare auditors to ensure successful annual audits of the cost reports and any components audited separately.
Assist in the development of the annual net revenue budget.
Prepare analysis and documentation for all other government reporting and follow up as required by Federal and State Regulations.
Analyze the impact of changes in Medicare and MassHealth (EOHHS) Regulations as well as for other third-party insurers.
Perform other work-related duties as assigned or requested.
Challenges current working practice; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization's culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.
EDUCATION/EXPERIENCE/TRAINING:
Minimum of bachelor's degree in accounting preferred or equivalent combination of education and experience in Reimbursement
5 - 7 years' experience in acute care hospital finance/accounting.
Knowledge and experience in the following areas: Accounts Receivable analysis, developing financial models, payer contracts and reimbursement analysis, and accounting.
Excellent analytical skills.
Excellent PC skills: MS Access, Excel or comparable PC based database skills required.
Ability to work with minimum supervision.
Ability to meet deadlines.
Schedule Details:
Full-Time, Monday-Friday, Core Hours 8:00a-4:30p EST
Pay Range Details:
The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.
$82k-120k yearly est. 3d ago
Centralized Scheduler-Rehab
Southcoast Health System 4.2
Fall River, MA job
Community Focused. Care Driven.
Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row!
We are searching for a talented Centralized Scheduler-Rehab
Hours: Per Diem
Shift: Day shift with every other weekend and holiday rotation; 10:00am - 6:30pm
Location: Charlton Memorial Hospital - Fall River, MA
A career at Southcoast Health offers you:
A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
Competitive pay and comprehensive benefits package
Generous Earned Time Off Package**
Employee Wellbeing Program
403B Retirement Plan with company match
Tuition assistance / Federal Loan Forgiveness programs
Professional growth opportunities and customized leadership training
**Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Responsibilities Position reports to the Operations Team Leader of Rehab Services. Perform a variety of duties to secure optimal revenue for all services performed at Southcoast Health Rehab Services. Duties consist of entering orders, scheduling, cancelling and rescheduling appointments. Completing a full pre-registration including documenting demographics and verifying insurance information. Resolving work queues, faxing, scanning, indexing, transcribing and utilization of On Base. Obtaining valid orders, communicating with clinicians, patients and customers regarding appt dates and times. Qualifications
Equal to completion of four years of high school plus additional specialized courses or training, secretarial school, diploma, or medical office certification.
Duties require knowledge of medical terminology.
Proficient keyboarding skills are essential.
Must possess strong reasoning and critical thinking skills.
Proficient in use of software applications such as e-mail, Word, Excel, EHR.
Exceptional customer service skills are required.
Over three years of related medical office work experience is preferred. Associates degree preferred.
Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
Compensation: Pay rate will be determined based on level of experience.
Pay Range USD $17.86 - USD $28.06 /Hr.
$17.9-28.1 hourly Auto-Apply 60d+ ago
Transport Aide
Southcoast Health System 4.2
New Bedford, MA job
Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!
We are searching for a talented Transport Aide
Hours: 24 flex 32hrs
Shift: Day/Evening shift with every other weekend and holiday rotation; 11:00am - 7:30pm
Location: St. Luke's Hospital - New Bedford, MA
A career at Southcoast Health offers you:
* A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
* Competitive pay and comprehensive benefits package
* Generous Earned Time Off Package
* Employee Wellbeing Program
* 403B Retirement Plan with company match
* Tuition assistance / Federal Loan Forgiveness programs
* Professional growth opportunities and customized leadership training
Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Responsibilities
Under the supervision of the Manager, Patient Transport or Designee, perform various transportation and related duties pertaining to the efficient movement of patients and equipment to meet the expectations of patient throughput.
Qualifications
* Equal to completion of four years of high school is required.
* Duties require good interpersonal skills.
* One to three months experience.
* CPR certification to be completed during Orientation period.
* Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
* Compensation: Pay rate will be determined based on level of experience.
Pay Range
USD $15.77 - USD $22.29 /Hr.
Rotation Schedule Requirement
Every other weekend and holiday
$15.8-22.3 hourly Auto-Apply 38d ago
Behavioral Health Coordinator
Cape Cod Healthcare 4.6
Cape Cod Healthcare job in Falmouth, MA
Responds in a timely fashion to minimize the duration of a patient's time in the Emergency Department (“ED”) or on the medical units; contributing to efforts to reduce overcrowding and boarding.
Takes a behavioral health history, including past inpatient admissions or admissions to other levels of behavioral health care.
Collects information from the patient, family, or providers regarding current functioning at home, school, community, as well as educational, social familial, legal/court related and environmental factors that may have contributed to the current crisis.
Identifies current Providers and State agency involvement.
Identifies Health-related social needs (HRSN) including housing insecurity, food insecurity, access to transportation, need for health insurance, difficulty paying for prescriptions, education and literacy.
Provide support to the patient, by providing updates on the process as it progresses.
Once disposition is determined by the Psychiatric Provider, in compliance with the medical necessity criteria, presents all relevant assessment information to the Payer, and obtains authorization for services.
Works closely with the Behavioral Health admissions team regarding inpatient and partial hospital admissions, authorizations, and coordination of services.
Conducts a bed search to arrange admission for patients assessed to meet medical necessity criteria to an inpatient psychiatric facility and less restrictive levels of care.
Arranges admission or readmission to the same facility when there is a bed available within that facility.
Continues bed search on an ongoing basis until disposition. During this process, keeps the patient or accompanying parent or guardian updated.
Coordinates transfer and admission to an appropriate facility, which includes obtaining the accepting physician's name, time of arrival requested, and faxing of information if required.
Responsible for arranging transportation, inclusive of ambulances.
Updates any existing crisis prevention plan or safety plan or creates a new plan utilizing the Crisis Planning Tool.
Collaborates with other involved service Providers and/or newly referred Providers to share information (with appropriate consent) regarding the Psychiatric Providers treatment plan.
For patients discharged home, supports linkage with the patient's natural support system, and arranges services based on the assessment completed by the Psychiatric Provider.
Identifies strategies to reduce unnecessary hospitalization and utilization of the ED by connecting the patient to alternative community-based services.
Provide the patient with resources and referrals for additional services and supports, such as recovery-oriented and consumer-operated resources in the community.
Answers incoming calls to the Psychiatric Provider.
Provides psycho-education including information about recovery, wellness, and crisis self-management.
Responsible for completion of all encounter documentation required for the position.
Maintains a comprehensive community resource list.
Perform other work-related duties as requested/directed.
Active participant in the annual process improvement plan.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
Bachelor's degree in the field of human services required. Master's preferred
1-3 years' experience working with programs treating mental health, substance abuse, or co-occurring disorders preferred
Experience using electronic health record documentation system/s to document program notes preferred
Working knowledge and proficiency with Microsoft Office Suite (Word, Excel, Outlook) and internet search engines
Excellent organization and time management skills
Crisis Prevention Intervention Training within 1 month of hire
Current BLS certification
Join a premier anesthesiology team in scenic Southeastern Massachusetts! Southcoast Health is seeking board-certified/board-eligible anesthesiologists to join our dynamic group. We offer flexible scheduling, a diverse case mix, and a market-leading compensation package-tailored to your lifestyle and career goals.
We offer a new compensation structure with $625k base package for two calls/month requirement: $575k base in addition to a $50k yearly quality bonus. Incentivized call schedule with potential $100k to $230k in extra income. Flexible scheduling options including 4 and 5 day a week options.
We are thrilled with our new compensation and benefit package to go along with our great team of Anesthesiologists and CRNA's. We offer flexible scheduling as well as an incentivized compensation call structure depending on the needs of the physician. Minimum call requirements for full time include one weekday overnight and one 12-hour weekend shift (day or night). Incentivized pay for any calls above the minimum. Weekday call requirement starts at 5 P.M. with a post call day off.
Compensation package includes:
• Flexible schedule options with both 4 (80% compensation/benefits package) and 5-day schedules available. Please reach out for further details.
• Competitive base salary, yearly quality bonus, plus voluntary incentivized call structure above minimum call requirement for additional income. In house hospital and home call options.
• Sign on bonus. $100K without loan assistance, $75K with loan assistance.
• Student loan assistance - $25K per year for 3 years for early career physicians.
• Employer sponsored 403b retirement plan with 6% employer match after 2 years, payment in lieu of match for 1st 2 years of $20K. Additional retirement vehicle available.
• CME allowance
• 7-8 weeks PTO.
• Licenses, society dues and exam fees reimbursed by the corporation.
Diverse case mix in a variety of settings from a level II trauma center to outpatient surgery centers. We have a great spectrum of cases from bread and butter to complex cases to maintain our skill set. General surgery, OB, vascular, thoracic, trauma, neurosurgery, bariatric, electrophysiology, structural heart, gynecology, ENT, healthy pediatrics, and ortho including total joints, sports medicine, hand, and ortho trauma.
Practice tailored to meet the needs of the physician. We offer both a team model with typical coverage of 1:2 or 1:3 along with solo practice in both the hospital and surgery center. Will work with the candidates to obtain their optimal practice and case experience, especially new grads as they continue to develop their skills and gain experience.
Cardiac surgery covered by the cardiac anesthesiology team. We have a hybrid model of cardiac and general OR for interested candidates. Further information available if interested.
St. Luke's Hospital: In house call coverage with CRNA call in. Level II trauma center with OB services.
Charlton Memorial Hospital: In house call coverage with CRNA call in. OR and OB services.
Tobey Hospital: Incentivized compensated call. Call from home. Limited work past 7 PM.
Faunce Corner and Stanley Street Surgery Center: Outpatient surgery including ENT, ortho, pain, plastics, endo.
Qualifications Pay Range USD $485,000.00 - USD $650,000.00 /Yr.
$20k-485k yearly Auto-Apply 60d+ ago
Vascular Ultrasound Technologist
Brigham and Women's Hospital 4.6
Weymouth Town, MA job
Site: Brigham and Women's Physicians Organization, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
Job Summary
At Mass General Brigham, we prioritize delivering seamless patient care. As a Vascular Ultrasound Technologist, you will contribute significantly to our mission by delivering excellent diagnostic imaging services. This position offers you the opportunity to work at our 541 Main Street location in Weymouth, MA. You will be the only technologist present, enabling you to establish and sustain the highest quality of care.
We're offering a generous sign-on bonus of $15,000 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process.
JOB RESPONSIBILITIES
As a Vascular Ultrasound Technologist, your responsibilities will include:
* Preparing patients for vascular ultrasound exams by explaining procedures, positioning patients, and applying gel to the skin.
* Operating ultrasound equipment, such as transducers and monitors, to produce images of blood vessels.
* Interpreting ultrasound images to identify vascular abnormalities.
* Detailing exam findings in the patient's medical record.
* Communicating with physicians and other healthcare providers about exam findings.
REQUIREMENTS
To be successful in this role, you must have:
* Proven experience as a Vascular Ultrasound Technologist.
* Credential in vascular ultrasound technology.
* Strong knowledge of ultrasound equipment and procedures.
* Excellent communication skills to interact with patients and healthcare providers.
* The ability to work independently, as you will be the only technologist available at the site.
* Availability to work Monday through Friday, from 7:00 AM to 3:30 PM.
WHAT WE OFFER
We emphasize your professional growth and personal well-being. When you become part of Mass General Brigham, you can expect:
* A collaborative and inclusive work environment.
* Opportunities for ongoing education and training.
* Competitive compensation and comprehensive benefits.
* The chance to be part of an ambitious team that is dedicated to providing world-class healthcare.
JOIN OUR TEAM!
If you are a motivated Vascular Ultrasound Technologist who is driven to offer excellent patient care, we want to hear from you!
Qualifications
Education
* Associate's Degree - Radiologic Technology required
* Possess a registered vascular technologist (RVT) credential.
* Must be certified by the ARDMS (American Registry of Diagnostic Medical Sonographers) as an RVT (Registered Vascular Technologist), an RVS (Registered Vascular Sonographer) or obtain this credential within one year of employment.
* Related diagnostic ultrasound experience, either from past employment or training program
* BLS certification
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
541 Main Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$29.23 - $44.48/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
2415 Harbor Medical Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$29.2-44.5 hourly Auto-Apply 11d ago
Facilities Director
Brigham and Women's Hospital 4.6
Nantucket, MA job
Site: Nantucket Cottage Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for overseeing facilities operations, managing facilities budgets, directing routine maintenance, responding to emergencies, managing risk, managing contractors, and conducting site inspections.
Essential Functions
* Develops and manages operational initiatives with measurable outcomes.
* Establishes an annual operating and capital budget, demonstrating fiscal responsibility through meeting budget targets.
* Continually assesses all services, identifies problems, and utilizes data to analyze and propose innovative approaches for solutions.
* Coordinating routine maintenance and repairs.
* Scheduling renovations.
* Designing and planning facilities layout.
* Ensuring compliance with all regulations, laws, and MGB policies.
Qualifications
Education
* Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred
* This role can accept experience in lieu of education
Licenses and Credentials
* Personal Driver's License
Experience
* Facilities Maintenance Experience 8-10+ years required and Management Experience 3-5 years required
Knowledge, Skills and Abilities
* Knowledgeable with general building maintenance and safety requirements.
* Ability to effectively communicate with peers, co-workers and service providers.
* Demonstrated effective managerial and administrative leadership in operations.
* Ability to implement change in a positive, sensitive, and forward-thinking manner.
* Strong project management skills.
* Display strong leadership and communication skills to clearly manage and oversee program staff.
* Knowledge and understanding of surveys/audits by The Joint Commission (TJC), CMS, National Fire Protection Association and/or other similar governmental, state and industry regulatory agencies.
* Knowledge of electrical, HVAC, building control systems, plumbing, etc.
Additional Job Details (if applicable)
Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
57 Prospect Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$121,908.80 - $177,351.20/Annual
Grade
9
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Nantucket Cottage Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$121.9k-177.4k yearly Auto-Apply 60d+ ago
Mental Health Specialist (Per Diem)
Cape Cod Healthcare Inc. 4.6
Cape Cod Healthcare Inc. job in Plymouth, MA
* Performs standard treatment procedures and activities (such as vital signs, preparing patient rooms for admissions, handling patient belongings, preparing, assisting with meals as necessary, distributing and removing food trays, assist in daily activities of living, ambulating, finger sticks utilizing the Cape Cod Hospital ("CCH") Glucometer, etc.).
* Performs contraband checks under the direction of the RN in accordance with CCH Behavioral Health Services policies and procedures.
* Keeps patient information confidential and respects patient's right to privacy in accordance with CCH policies and procedures and State and Federal regulations.
* Assists with providing, structuring and maintaining a therapeutic environment in collaboration with the patients, other mental health care providers and other related hospital departments such as Dietary, Environmental Services, Lab, etc.
* Performs accountability for observation checks, meal watches, and safety checks on all patients and communicates findings to interdisciplinary team and others as appropriate.
* Observes patients for escalating behavior, patient interactions, or any behavior that may affect the safety of the milieu. Reports these issues to an RN immediately and gives verbal input into patient's plan of care.
* Assists with crisis management procedures during clinical/medical emergencies.
* Participates in the admissions process by completing the necessary components for Behavioral Health patient to be admitted.
* Facilitates and/or participates in occupational, recreation and patient centered programs.
* Escorts patient to other units, program areas, other hospital departments or other locations as needed.
* Facilitates community meetings and clinical groups.
* Contributes to interdisciplinary team and treatment planning.
* Supports additional services as necessary for patient care.
* Assists in maintaining a safe and clean environment, reporting equipment out of order, clean equipment assigned, clean and straighten bed side stands and tables, clean and maintain utility, treatment and nourishment areas.
* Participates in Process Improvement activities.
* Completes annual and mandated continuing education programs and training courses specific to providing behavioral health care for the population being treated.
* Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
* Performs other work-related duties as directed or requested.
* Ability to read, write and communicate in English.
* High School graduate or GED.
* Associates or Bachelor's degree in Human Service field preferred.
* Successful passage of the written Cape Cod Hospital Mental Health Specialist exam (study guide provided).
* Must meet at least one of the follow qualifications:
* One year (recent within the past 5 years) experience as a Mental Health worker, Mental Health assistant, or Nursing Assistant in a psychiatric facility.
* One year (recent within the past 5 years) experience in a position with direct patient care within a nursing home, group home, substance, psychiatric setting, or general hospital.
* BLS certification required within 30 days from hire (course offered within CCH).
* Completion of an approved de-escalation Certification Course within 30 days from hire (course offered within CCH).
* Candidate must be able to demonstrate therapeutic communication with patients and the ability to de-escalate patients.
$34k-43k yearly est. 11d ago
Laboratory Asst-Phlebotomist
Southcoast Health System 4.2
New Bedford, MA job
Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!
We are searching for a talented Laboratory Asst-Phlebotomist
* $4,000 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)*
Hours: 32hrs
Shift: Day shift with every other weekend and holiday rotation; 6:00am - 2:30pm
Location: St. Luke's Hospital - New Bedford, MA
A career at Southcoast Health offers you:
* A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
* Competitive pay and comprehensive benefits package
* Generous Earned Time Off Package
* Employee Wellbeing Program
* 403B Retirement Plan with company match
* Tuition assistance / Federal Loan Forgiveness programs
* Professional growth opportunities and customized leadership training
Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Responsibilities
Under the general supervision and direction of the Manager, Laboratory Site or designee, obtain correct specimens and volumes according to current procedures. Insure that all specimens are appropriately and accurately labeled. Process and deliver specimens to correct laboratory departments. Enter all specimen and patient information in LIS or department logs. Generate accurate reports in a timely fashion and distribute appropriately. Perform phlebotomy on inpatient, outreach clients, home draws, nursing homes, and outreach locations. Maintain equipment and instrumentation.
Qualifications
* Equivalent to successful completion of a college-based, nationally accredited, phlebotomy program or a Medical Laboratory Assistant program.
* Certification from the American Society for Clinical Pathology Board of Certification (ASCP BOC or equivalent) is required within two years from date of hire.
* Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
* Compensation: Pay rate will be determined based on level of experience.
Pay Range
USD $21.94 - USD $28.82 /Hr.
Rotation Schedule Requirement
Every other weekend and observed Holidays
$21.9-28.8 hourly Auto-Apply 32d ago
Sr Epic Analyst, Op-Time/Anesthesia/Perioperative
Cape Cod Healthcare 4.6
Cape Cod Healthcare job in Barnstable Town, MA
The Sr. Epic Analyst functions across all Cape Cod Healthcare affiliates as an information systems consultant to senior management, department managers, supervisors, clinicians, providers, and staff as they plan, implement, and maintain Information Systems and provide Information Services.
PRIMARY DUTIES AND RESPONSIBILITIES:
Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization's culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.
Functions as an information systems management consultant to senior management, department management, and use stakeholders developing and demonstrating more advanced skills with small to medium complexity departmental and interdisciplinary operational workflow analysis and systems design.
Demonstrates advanced Epic system build capabilities and can consistently complete multiple concurrent assigned build tasks in an independent manner. Provides basic system build support and guidance to Epic System Analyst staff as needed.
Demonstrates an advanced understanding of the Epic testing process, including complex script development, execution, error identification and correction, and completion processes in an independent manner, providing developmental and enhancements to the testing process as needed.
Understands and routinely complies with established Departmental and Epic change control process and procedures. Provides review and input into group / team change control matters.
Demonstrates an advanced understanding of Epic system maintenance requirements and proactively completes assigned system maintenance tasks including issue alert responses in a timely and accurate manner, escalating related issues and providing support and guidance for Epic System Analysts as needed
Demonstrates intermediate to advancing documentation capabilities, including completeness, maintenance and updating, and responsibility for assigned system documentation responsibilities for a group / team.
Understands and routinely complies with established Departmental and Epic ITSM/ITIL service and support processes including but not limited to issue, problem, asset, and time accounting management process and procedures. Provides proactive input into service and support process improvement.
Demonstrates intermediate to advanced levels of system trouble-shooting and diagnostic capabilities for assigned areas of support and is able to demonstrate a basic understanding of related technology and application related components of more complex, interdisciplinary trouble shooting and diagnostic issues.
Completes individually assigned work which is complex in nature in a timely, efficient, and effective manner for primary areas of responsibility. Demonstrates intermediate to advanced skills for complex and interdisciplinary group / team work and understand enterprise system workflows and system considerations and requirements.
Works collaboratively with group / team members and with other technical or functional areas of the department.
Provides proactive support for group / team member System Analysts.
Demonstrates a proactive and effective business relationship with operational stakeholders and super-users, based on an intermediate level of understanding of operational workflows and system requirements and meeting their support requirements.
Provides input and subject matter expertise into project related planning and implementation work. Demonstrates the ability to effectively and efficiently coordinate assigned scopes of work within a bigger project as assigned.
Monitors and evaluates issues and request queues as assigned.
Fulfills On-Call responsibilities as assigned.
Performs and completes other duties as assigned.
Effective verbal and written communication with peers, departmental staff, and operational stakeholders and super users
Intermediate to advanced combination of technical, analytical, and customer service skills
Intermediate to advanced business and systems analyst skills in workflow design, performance improvement, and healthcare or related operations
Ability to work independently and exercise independent judgement
Ability to effectively handle multiple, concurrent priorities and workloads
Ability to complete assigned work in a timely and efficient manner
Critical thinking and basic problem-solving skills
Initiative and proactive follow-up skills
Intermediate to advanced understanding of Information Technology Service Management (ITSM) including change control, issue and problem management, and other service and support processes
Required limited guidance and direction to complete more complex or advanced components of duties and responsibilities
Ability to provide mentoring and support guidance for Systems Analysts
Business relationship management skills for interactions with operational stakeholders and super-users
Basic and developing understanding of Microsoft Office applications used for communication, documentation, planning, and coordination (Outlook, Word, Excel, PowerPoint, Visio, Skype/Teams)
In depth understanding of hospital and perioperative department workflow and design
Clear understanding of HL7 and dataflow with third party vendors
EDUCATION/EXPERIENCE/TRAINING:
High School graduate or equivalent
Bachelor's degree in healthcare or information technology related field or equivalent preferred
Must possess or achieve one relevant Epic certification (OpTime or Anesthesia) within first year of employment
5 years of relevant experience: Information Technology, business analyst, operational super user, including a minimum of 2 years of systems analyst experience
Relevant work experience in a perioperative setting or OpTime/Anesthesia analyst
1-2 years of OpTime/Anesthesia experience
OpTime/Anesthesia implementation experience preferred.
Schedule Details:
Full-Time, Monday-Friday, Core Hours 8:00a-4:30p, Occasional On Call coverage.
Pay Range Details:
The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.
$81k-104k yearly est. 1d ago
Office Coord-Food-Nutrition
Southcoast Health System 4.2
New Bedford, MA job
Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!
We are searching for a talented Office Coord-Food-Nutrition
Hours: 32hrs
Shift: Day shift; 8:00am - 4:30pm
Location: St. Luke's Hospital - New Bedford, MA
A career at Southcoast Health offers you:
* A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
* Competitive pay and comprehensive benefits package
* Generous Earned Time Off Package
* Employee Wellbeing Program
* 403B Retirement Plan with company match
* Tuition assistance / Federal Loan Forgiveness programs
* Professional growth opportunities and customized leadership training
Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Responsibilities
Under general supervision of the Office Manager or Designee, perform a variety of office duties to include Payroll Processing, Cash handling, Financial report preparation, Inventory extension, Department invoicing, supply ordering, general record maintenance and other related duties both within and in support of the Food and Nutrition Services Department to include all sites. Assist other departments in planning catered meetings and special events.
Qualifications
* Equal to the completion of four years of high school plus additional specialized courses or training required.
* Very good interpersonal, organizational and computer/data management skills required.
* Demonstrate competence in Microsoft Windows Software, i.e. Word and Excel as well as Point Of Sales (cash register system).
* Must have Keyboard and data entry skills .
* Very good customer service skills required.
* A minimum of one (2) year related work experience required.
* Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
* Compensation: Pay rate will be determined based on level of experience.
Pay Range
USD $17.22 - USD $28.56 /Hr.
$17.2-28.6 hourly Auto-Apply 5d ago
Secretary Pathology, Per Diem
Cape Cod Healthcare Inc. 4.6
Cape Cod Healthcare Inc. job in Plymouth, MA
* Operates computer system in all assigned functions including maintenance and troubleshooting. * Assists in the processing of patient tissue specimens. * Admits patients and accessions specimen data. * Transcribes dictation on specimens and reviews for accuracy.
* Prepares specimens for shipment to intra-system sites, reference labs and other institutions; compiles necessary support documentation; makes necessary arrangements for transportation.
* Performs secretarial and receptionist services for the Laboratory Department including, but not limited to: typing, computer operations Scanning, faxing, operation of labeling devices, answering telephones and properly routing messages, while demonstrating positive customer service.
* Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests and serves effectively as part of the Laboratory team in performing professional service to patients.
* Maintains work benches, testing areas and other work areas in a clean, sanitary and free of clutter condition for the safety of patients, guests and staff.
* Maintains a thorough knowledge of departmental and Hospital policies and procedures as they pertain to the job, including the fire and disaster plans.
* Performs other work related duties and activities as assigned or requested.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Hospital's commitment to CARES: compassion, accountability, respect, excellence and service.
* Ability to read, write and communicate in English.
* Associate's degree in Medical Secretarial Science or related field.
* Four years of recent (within the last 7 years) experience as a Medical Secretary or 2 years recent (within the last 3 years) experience as a Pathology Secretary.
* Typing skills of 60 words per minute as demonstrated by a timed test.
* Transcription skills as demonstrated by successful passage of transcription test.
* Demonstrates proficiency in Microsoft office suite (i.e. word, excel, outlook, etc).
* Demonstration of effective interpersonal communication skills.
* Successful completion of a customer service class within 1 year of taking position.
$38k-48k yearly est. 60d+ ago
Occupational Therapist Assistant
Southcoast Health System 4.2
Fall River, MA job
Community Focused. Care Driven.
Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row!
We are searching for a talented Senior Occupational Therapist Assistant
Hours: Per Diem
Shift: Day shift with 2 holidays, major and minor. 1 weekend shift per month; shift varies
Location: Charlton Memorial Hospital - Fall River, MA
A career at Southcoast Health offers you:
A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
Competitive pay and comprehensive benefits package
Generous Earned Time Off Package**
Employee Wellbeing Program
403B Retirement Plan with company match
Tuition assistance / Federal Loan Forgiveness programs
Professional growth opportunities and customized leadership training
**Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Responsibilities Under direction of individually assigned Team Leader or Designee, perform a variety of patient care and related duties within the Rehabilitation Services Department. Qualifications
An Associates Degree in an Occupational Therapy Program is required.
Current Massachusetts Licensure as an Occupational Therapist Assistant is required.
One (1) year of experience is preferred.
CPR certification required.
Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
Compensation: Pay rate will be determined based on level of experience.
Pay Range USD $29.58 - USD $40.80 /Hr. Rotation Schedule Requirement 2 holidays, major and minor. 1 weekend shift per month
$29.6-40.8 hourly Auto-Apply 18d ago
Executive Director, Food and Nutrition Services
Southcoast Health System 4.2
Fall River, MA job
Community Focused. Care Driven.
Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row!
We are searching for a talented Executive Director, Food & Nutrition Services to oversee operations across Southcoast Hospital Group's 3 hospitals in New Bedford, Fall River and Wareham, MA.
A career at Southcoast Health offers you:
A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
Competitive pay and comprehensive benefits package
Generous Earned Time Off Package**
Employee Wellbeing Program
403B Retirement Plan with company match
Tuition assistance / Federal Loan Forgiveness programs
Professional growth opportunities and customized leadership training
Southcoast Health is an Equal Opportunity Employer.
Responsibilities
The Executive Director, Food & Nutrition Services provides strategic and operational leadership for all system‑wide Food & Nutrition programs across Southcoast Hospital Group (SHG). Reporting to the Vice President of Operations - Ancillary Services, this role is responsible for developing, directing, and overseeing high‑quality, safe, and cost‑effective food and nutrition services that support patients, visitors, staff, and the broader community.
This leader will guide all areas of the Food & Nutrition portfolio-including Patient Feeding, Clinical Nutrition, Retail and Catering Services, Culinary Operations, Procurement, Vending Services, and the Dietetic Internship Program-ensuring exceptional service, regulatory compliance, and an outstanding patient and customer experience. The Executive Director maintains 24/7 accountability for operational performance of a department with a managed volume exceeding $14 million.
This role plays a key part in shaping program strategy, driving operational excellence, enhancing patient satisfaction, optimizing financial performance, and fostering a culture of continuous improvement and collaboration across all sites.
Essential Functions:
Lead Operational & Financial Performance:
Oversee departmental budgets, monitor expenditures, and ensure all Food & Nutrition Services operate within financial targets. Optimize inventory, supplies, equipment, and vendor relationships to maximize value and maintain high-quality service.
Drive Key Performance Outcomes:
Utilize SHG systems and data to monitor and improve key performance indicators-including cost per volume, productivity, contract compliance, patient satisfaction, employee engagement, retail performance, and service utilization.
Ensure High-Quality, Safe, and Compliant Operations:
Maintain 24/7 operational and regulatory accountability for food handling, preparation, and service across all hospital sites. Ensure adequate staffing, competency validation, equipment performance, and physical space requirements to deliver safe, high-quality services.
Foster a Collaborative, Patient‑Centered Culture:
Engage staff at all levels in meeting SHG and regulatory standards. Promote teamwork across departments to deliver coordinated, patient‑focused services. Model and reinforce service excellence in all interactions.
Lead Continuous Quality Improvement:
Apply performance improvement principles to assess, monitor, and enhance food and nutrition processes. Develop and implement improvement plans to address gaps, increase efficiency, and elevate service delivery.
Uphold Service Excellence & Community Engagement:
Demonstrate ownership of patient experience and support care providers as key customers. Protect patient dignity, safety, and privacy at all times. Represent SHG in the community through participation in events, partnerships, and professional outreach.
Provide Strategic & Executive Leadership:
Guide the vision, structure, and long‑term direction of Food & Nutrition Services. Ensure proper resource utilization, adherence to standards, and effective implementation of departmental policies and protocols.
Develop and Support Staff:
Oversee training, education, and competency development for all team members. Ensure thorough onboarding with emphasis on patient satisfaction, safety, and infection control. Lead performance management, coaching, mentoring, and succession planning.
Manage Staffing and Productivity:
Evaluate workflows and staffing models to ensure efficient operations that meet patient and customer needs. Assign staff effectively and monitor productivity to support operational and organizational goals.
Lead Organizational Change & Innovation:
Facilitate communication and adoption of change initiatives. Encourage innovation, responsible risk‑taking, and continuous improvement. Ensure personal and team alignment with SHG's mission, values, Code of Conduct, and Ethics & Compliance Program.
Advance Service Growth & Professional Development:
Assess current services and support development of new programs aligned with system priorities. Maintain active participation in professional development opportunities and promote ongoing learning for the team.
Qualifications
Minimum of Bachelor's Degree in relevant field, Master's Degree preferred.
Minimum of 15 years of food service experience with at least 10 in a healthcare setting and 5 at the Director level, 3 of which should be a multi-site environment.
ServSafe Certificate Preferred
Massachusetts Allergen Training Certificate Preferred
Working knowledge of Spanish and/or Portuguese is helpful but not required.
Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
Compensation: Salary will be determined based on level of experience.
Pay Range USD $170,000.00 - USD $210,000.00 /Yr.
$170k-210k yearly Auto-Apply 3d ago
NP-PA-Surgical First Asst
Southcoast Health System 4.2
Fall River, MA job
Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!
We are searching for a talented Cardiac Surgical First Assist to join our Cardiothoracic Surgery Program.
Hours: Full-time - based on 44 hours - 24 & 12-hour shifts covering days, nights, weekends and holidays
Shift: Day, evening, night shifts; weekend, holiday rotation
Location: Charlton Memorial Hospital, Fall River, MA
A career at Southcoast Health offers you:
* A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
* Competitive pay and comprehensive benefits package
* Generous Earned Time Off Package
* Employee Wellbeing Program
* 403B Retirement Plan with company match
* Tuition assistance / Federal Loan Forgiveness programs
* Professional growth opportunities and customized leadership training
Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Responsibilities
* Under direction of the Chief Department of Cardiovascular Surgery or designee, perform duties in being responsible for evaluation, care and management of patients with vascular disease in an outpatient clinic setting or inpatient ward setting under the rules and regulations of the Massachusetts governing Physician Assistant practice.
* Evaluate and care for vascular patients in the Out-Patient Department.
* Provide clinical coverage 24/7 utilizing in house on call scheduling.
* Assume immediate coordination of assigned personnel and activities.
Qualifications
* Physician Assistant: Bachelors Degree in a related field is required.
* Graduate of an A.M.A.-approved Physician Assistant program is required.
* Certification from a National accrediting body to practice as a Physician Assistant is required.
* Nurse Practitioner: Masters of Science Degree in Nursing is required.
* Certification from a National accrediting body to practice as a Nurse Practitioner is required. Current Massachusetts R.N. registration is required.
* Nurse Practitioner Certificate/Physician Assistant Certificate is required.
* Duties require the ability to care for critically ill adult patients with a wide range of medical problems.
* Position responsibilities require the maturity, self-confidence and ability to follow complex patient management plans as directed by the Attending Physician.
* Certified by the National Commission on Certification of Physician Assistants within one year of hire.
* Must be qualified in all basic and advanced cardiac support standards.
* Eligible for state and federal controlled substances registration.
Pay Range
USD $64.00 - USD $74.00 /Hr.
$64-74 hourly Auto-Apply 30d ago
NP-PA-Cardiac Cath Lab
Southcoast Health System 4.2
Fall River, MA job
Community Focused. Care Driven.
Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row!
We are searching for a talented Cardiac Cath Lab Advanced Practice Practitioner.
Hours: Full-time - 40 hours
Shift: Day /Evening 7A - 7P - weekend, holiday, on call
Location: Charlton Memorial Hospital, Fall River, MA
A career at Southcoast Health offers you:
A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
Competitive pay and comprehensive benefits package
Generous Earned Time Off Package**
Employee Wellbeing Program
403B Retirement Plan with company match
Tuition assistance / Federal Loan Forgiveness programs
Professional growth opportunities and customized leadership training
**Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Responsibilities
Under direction of the Medical Director of cardiac cath lab or designee, perform duties in evaluation, intra procedure assisting, and management of patients with valvular heart disease or coronary artery disease in the inpatient setting under the rules and regulations of the Massachusetts governing Nurse Practitioner / Physician Assistant practice.
Evaluate and care for cardiac cath lab or valvular heart disease patients in the In-Patient/Out-Patient setting.
Assume immediate coordination of assigned personnel and activities.
Qualifications
Physician Assistant: Bachelors degree in a related field is needed. Graduate of an A.M.A.-approved Physician Assistant program is needed. Certification from a National accrediting body to practice as a Physician Assistant is needed.
Nurse Practitioner: Master of Science Degree in Nursing is needed. Certification from a National accrediting body to practice as a Nurse Practitioner is needed. Current Massachusetts R.N. registration is needed.
Nurse Practitioner Certificate/Physician Assistant Certificate is needed.
Duties require the ability to care for critically ill adult patients with a wide range of medical problems.
Position responsibilities require the maturity, self-confidence, and ability to follow complex patient management plans as directed by the Attending Physician.
Minimum of one year of cardiovascular experience as an APP is required
Certified by the National Commission on Certification of Physician Assistants within one year of hire.
Must be qualified in all basic and advanced cardiac support standards.
Eligible for state and federal controlled substances registration.
ACLS and BLS required
Pay Range USD $69.00 - USD $80.00 /Hr.