Housing Support Representative II
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Minneapolis, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
Housing Support Representative II
Endeavors
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.
Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
WHY YOU'LL LOVE WORKING HERE:
Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
WAGE: $19.00 - $21.00/hourly
Shift Differential Pay Increase
Additional $.50 / hour 6pm - 11pm (M-F)
Additional $1.50 / hour 11pm - 6am (any day)
Additional $1.00 / hour 6am-11pm Saturday or Sunday
JOB SUMMARY: Catholic Charities is seeking a compassionate, trauma-informed, culturally aware individual to work as a part-time Housing Support Representative II at our Endeavors location. This position may work overnights and weekends.
The Housing Support Representative will act as a liaison and provide superior customer service while assisting residents, outside agency providers, and vendors. Under general supervision, they will maintain a clean, safe, and secure environment for residents by providing referral information on a wide variety of topics. They will assist in resolution and de-escalation of emerging problems or situations that residents may face and ensure that rules and policies are consistently enforced.
ESSENTIAL FUNCTIONS
Manage incoming calls.
Assist residents with inquiries and ensure that issues are resolved both promptly and thoroughly.
Manage and enforce visiting policy and process.
Provide quality service and support in variety of areas, including, but not limited to, maintenance requests, complaints, grievances, resources and referrals.
May administer medications according to established procedures and guidelines.
Be vigilant of surroundings and utilize conflict resolution and de-escalation skills to defuse crisis situations, as required.
Complete regular rounds, checking all exits, fire doors, and common areas, as well as monitoring residents' activities in common areas to ensure safety and security.
Respond and handle issues in the best interest of the resident, building, and organization by regular identification of opportunities that positively impact the resident's experience.
Assist Property Manager with running reports, completing forms, document management and data entry, as required.
Responsible for reviewing and ensuring the relevance, accuracy and timeliness of data and reporting for purposes of accountability and client outcomes.
Other duties as assigned
MINIMUM QUALIFICATIONS/EXPERTISE:
Ability to work with low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
High school graduate or equivalent.
Ability to work with culturally diverse populations who are experiencing serious life challenges; chemical dependency work experience preferred.
Developed sense of integrity and commitment to resident/tenant and customer satisfaction required.
Ability to accurately enter data into computer system for reporting purposes.\
Good communications skills, verbal and written required.
Minimum of 1 year of related experience; post-secondary education preferred.
Minimum of 1 year experience with culturally diverse populations who are experiencing serious life challenges; chemical dependency work experience preferred.
JOB CLASSIFICATION: Regular; Part-Time; Hourly; Non-Exempt
PHYSICAL REQUIREMENTS
CPR
Yes
Driving
No
Operating specialized machinery (additional assessment may be required)
No
Walking or standing > 2 hours/shift
No
Lifting up to 25lbs without assistance
No
Lifting up to 50lbs without assistance
No
Physically restraining clients
No
Catholic Charities is an equal opportunity employer.
Updated: 11/17/2023
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Auto-ApplyChild Care Aide
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Minneapolis, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for
you!
Child Care Aide (on-call/casual)
Northside Child Development Center
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.
Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
WAGE RANGE: $18.00-$19.40/hour
JOB SUMMARY:
Catholic Charities is seeking a dynamic, innovative, child-centered individual who is compassionate, trauma-informed, and culturally aware to work as a child care aide at its Northside Child Development Center.
They will assist all teacher staff in daily program activities planned for children in assigned groups and assist with the opening, closing and thorough clean-up of the room. They will assist in the daily interaction and supervision of children and maintain relationships with staff, children, parents, volunteers, and community.
ESSENTIAL FUNCTIONS:
Actively participate in daily implementation of all program activities.
Assist with meeting children at school bus stops, diapering, toileting, meal-time procedures, and all cleaning duties and room arrangements.
Alert supervisor regarding any major or unusual problems a child is having with behavior, eating, sleeping and physical health concerns.
Clean and sanitize cots, toys, tables, etc. on an as needed basis.
Attend and participate in all meetings and training.
Responsible to work where staffing is needed, including working with other groups or ages when assigned.
Other duties as assigned.
MINIMUM QUALIFICATIONS/EXPERTISE:
Must be at least 18 years of age
Must have graduated high school or have a GED
Experience with young children either in center care or through informal child care.
High School classes in child development are desirable.
Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
JOB CLASSIFICATION: On-Call; Casual; Hourly; Non-Exempt
PHYSICAL REQUIREMENTS
CPR
no
Driving
no
Lifting up to 25 lbs. without assistance
yes
Lifting up to 50 lbs. without assistance
yes
Physically restraining clients
no
Catholic Charities is an equal opportunity employer.
Updated: 4/11/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Case Manager III-ADS
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Minneapolis, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
Case Manager III
Aging & Disability Services - Disability Waiver Team
Elliot Park/Hybrid
The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.
As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways - preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.
Catholic Charities of St. Paul and Minneapolis is looking for caring, compassionate individuals to ensures older adults and individuals with disabilities live and thrive in the home of their choosing! You can make a difference in the quality of life of older adults and individuals with disabilities!
SALARY RANGE: $53,000 - $58,000/year
WHO ARE WE LOOKING FOR:
A passionate and detail oriented human services professional who is:
Culturally aware and supports diversity, equity and inclusion,
Experience working with people of culturally diverse backgrounds and languages,
Self-motivated and able to work in a fast-paced, team-oriented organization,
Skilled in problem solving and can navigate complex problems and resources,
Dedicated to social justice, and providing high-quality person-centered services
Proficient with telephone etiquette as well as many types of technology: smart phones/apps, laptops, communication tools: Zoom/Teams, electronic health record systems
Committed to good self-care, healthy boundaries, work/life integration priorities
JOB SUMMARY: Catholic Charities is seeking a self-motivated leader who is dedicated and detail-orientated, compassionate, trauma-informed, and culturally aware to serve as a Case Manager III in our Aging and Disability Services.
This position works directly with assigned clients to develop the client's service plan, including the intake and annual assessment of clients' needs, available community partners and resources, and applicable Catholic Charities services. They will adhere to case documentation requirements and works directly with clients to support client success, and track client progress and adjusts service plan, as necessary.
They will serve as an advocate for the client, and maintain complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies. They will provide\ education related to services and challenges to the community.
ESSENTIAL FUNCTIONS:
Provides initial and annual assessments, education, and case management services to a complex, often long-term group of assigned clients, which includes in-home visits.
Prepares, evaluates, and maintains a service plan to meet the needs of the client including both Catholic Charities programs and other available community resources.
Supports and advocates on behalf of client in the procurement of services and benefits entitlement, assisting with required paperwork as necessary.
Consults cooperates, and educates community systems to facilitate linkage, referral, crisis management and follow up, focusing on attaining goals.
Maintains complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies.
Coordinates with the supervisor on all aspects of client care and seeks appropriate guidance and feedback from other team members.
Utilizes behavior management, trauma-informed, person-centered, and solution-focused techniques to facilitate personal growth and minimize crisis.
May facilitate group or individual meetings to provide education, teach critical skills, and/or provide support for program participants.
Mentors other Case Managers within program.
May transport clients dependent on program guidelines and needs.
Other duties as assigned.
MINIMUM QUALIFICATIONS/EXPERTISE:
Bachelor's or master's degree in social work, Psychology, Sociology, Human Services, or related field preferred.
Or a bachelor's degree with a major in any field and at least one (1) year of experience as a social worker/case manager/care coordinator in a public or private social services agency.
Pass DHS background check and meet their requirements for the provision of case management by meeting the social work standards under the MN Merit System.
Additional training, education, or licensure may be required per program need.
Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
Must have a valid driver's license and proof of current insurance coverage if transporting clients.
JOB CLASSIFICATION: Regular; Full-Time; Salaried; Exempt
CPR
Yes
Driving
Yes
Operating specialized machinery (additional assessment may be required)
No
Walking or standing > 2 hours/shift
No
Lifting up to 25lbs without assistance
No
Lifting up to 50lbs without assistance
No
Physically restraining clients
No
Catholic Charities is an equal opportunity employer.
Updated: 5/24/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Auto-ApplyTeacher
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Minneapolis, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
Teacher
Northside Child Development Center
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.
Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
WHY YOU'LL LOVE WORKING HERE:
Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
WAGE RANGE: $19.60 - $22.80/hour
JOB SUMMARY: Catholic Charities is seeking a self-motivated individual who is fun, child-centered, compassionate, trauma-informed, and culturally aware to serve as a Teacher at its Northside Child Development Center.
They will contribute to the daily interaction and supervision of children and are responsible for supervision of classroom including the planning and implementation of a developmentally appropriate program for assigned groups. In the absence of the Supervisory Teacher, they may be responsible for supervision and coordination of classroom staff in assigned groups. They will maintain positive relationships with staff, children, parents, volunteers, and community.
ESSENTIAL FUNCTIONS:
Adhere to all licensing and accreditation standards.
Supervision of children at all times
Provide daily programming while ensuring all areas of development.
Assist with the coordination of lesson plans, assessments and program documentation.
Work with children's individual needs; meeting children where they are.
Ensure communication with parents daily.
Provide supervision of room and direct other staff and volunteers in the absence of supervisory teacher.
Responsible to work where staffing is needed including working with the other age groups or classrooms.
Responsible for promptly and accurately collecting, entering, managing and reporting of client data into systems of record.
Other duties as assigned.
MINIMUM QUALIFICATIONS/EXPERTISE:
Bachelor's Degree in Early Childhood Development, Education or related field preferred.
Must meet Minnesota Department of Human Services licensing qualifications as stated in Rule 3 for a Teacher.
One (1) year of experience working in center-based child-care.
Valid driver's license and proof of insurance.
Ability to work with diverse and/or low income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
JOB CLASSIFICATION: Regular; Full-Time; Hourly; Non-Exempt
CPR
Yes
Driving
Yes
Operating specialized machinery (additional assessment may be required)
No
Walking or standing > 2 hours/shift
No
Lifting up to 25lbs without assistance
Yes
Lifting up to 50lbs without assistance
No
Physically restraining clients
No
Catholic Charities is an equal opportunity employer.
Updated: 5/1/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Auto-ApplyProgram Manager II
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Minneapolis, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for
you!
PROGRAM MANAGER II
Higher Ground - Minneapolis (Shelter)
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.
Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
WHY YOU'LL LOVE WORKING HERE: Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
WAGE RANGE: $62,000-$68,000/annually
JOB SUMMARY:
Catholic Charities is seeking a dynamic and self-motivated people leader who is compassionate, trauma-informed, and culturally aware to serve as a Program Manager II at our Higher Ground - Minneapolis shelter location.
The Program Manager II provides leadership and operational oversight for the Higher Ground Minneapolis Shelter, ensuring services are delivered with dignity, safety, and a focus on housing outcomes. This position manages daily operations, staffing, and budgetary performance, including the Pay-for-Stay program, while fostering a compassionate, accountable, and mission-driven team culture.
The successful candidate combines strong business acumen with trauma-informed leadership, viewing shelter as a pathway to housing and long-term stability. The Program Manager partners closely with internal teams, community organizations, and funders to achieve measurable outcomes that align with Catholic Charities' mission and service standards.
This role requires flexibility to be present during business hours for meetings and coordination, as well as evening or occasional weekend hours to provide on-site leadership when the shelter is open.
ESSENTIAL FUNCTIONS:
Provide day-to-day and strategic leadership for shelter operations to ensure compliance, quality, and safety standards.
Supervise, develop, and evaluate program staff; build a high-performing and collaborative team culture.
Oversee program budgets, billing, and Pay-for-Stay revenues; ensure responsible stewardship of resources.
Monitor data accuracy, reporting, and outcomes to meet funder and agency expectations.
Lead program planning and improvement initiatives aligned with division and agency goals.
Strengthen community partnerships and participate in coordinated response systems supporting guests' housing stability.
Uphold trauma-informed, inclusive, and equitable practices across all program areas.
Represent Catholic Charities in external meetings and collaborative networks.
Perform other related duties as assigned.
MINIMUM QUALIFICATIONS
Has the ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness.
Commitment to trauma-informed care, harm reduction, and housing-first principles.
Equivalent experience or bachelor's degree in human services, public administration, or a related field
Minimum of three (3) years of progressive program management and supervisory experience.
Demonstrated experience with budget oversight and data-driven program management.
Knowledge of issues related to homelessness, mental health, chemical dependency, and housing systems.
Proven ability to lead and inspire diverse teams in a fast-paced environment.
Excellent communication, collaboration, and problem-solving skills.
Valid driver's license and proof of insurance required.
JOB CLASSIFICATION: Full-Time; Regular; Salaried; Exempt
Catholic Charities is an equal opportunity employer.
Updated: 09/25/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Auto-ApplyUnit Turn Technician
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Saint Paul, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for
you!
UNIT TURN TECHNICIAN
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.
Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
WHY YOU'LL LOVE WORKING HERE:
Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
WAGE RANGE: $25.50 - $28.00/hourly
JOB SUMMARY:
Catholic Charities is seeking a hands-on, compassionate, trauma-informed, and detail-oriented professional who takes pride in creating safe, dignified housing for people moving out of homelessness.
The Unit Turn Technician ensures timely and high-quality apartment turnovers, creating safe, functional, and welcoming homes for Catholic Charities clients. This role is essential to helping individuals move from homelessness to housing quickly and with dignity.
In addition to apartment turns, the Technician assists with day-to-day facilities operations across multiple Catholic Charities properties, supporting safety, maintenance, and upkeep. The position performs tasks across several building trades and includes light custodial work as needed.
ESSENTIAL FUNCTIONS
Turn over recently vacated units to prepare them for new residents.
Perform moderate cleaning to ensure readiness for occupancy, coordinate with contracted cleaning teams for specialized needs.
Complete light repairs-replace fixtures, patch and paint walls, repair or replace flooring, and confirm all doors, windows, and appliances function properly.
Identify maintenance or cleaning needs that require contracted support and communicate promptly to the supervisor.
Maintain a safety-first mindset, ensuring a safe environment for both residents and staff.
Support ongoing maintenance requests and facility repairs as assigned.
Use a company or personal vehicle to travel between properties and pick up supplies; mileage reimbursement provided for personal vehicle use.
Monitor properties for needed repairs or replacements.
Practice environmental responsibility by ensuring proper waste and recycling management and promptly reporting hazardous conditions.
Perform other duties as assigned.
QUALIFICATIONS/TECHNICAL EXPERTISE
High school diploma or equivalent required.
Basic knowledge of plumbing, electrical, mechanical systems, and building safety.
Graduate of a building maintenance or trade program preferred.
HVAC experience preferred.
Minimum of one (1) year of experience in building maintenance, room turns, or a related trade.
Valid Minnesota driver's license required.
Strong organizational and prioritization skills.
Basic computer proficiency in Windows-based systems
Commitment to working compassionately and respectfully with diverse and/or low-income populations, including individuals experiencing homelessness, unstable housing, or mental illness.
Nice to Have:
Reliable personal vehicle covered with minimum Minnesota insurance requirements
Relevant trade licensure or certification (e.g., HVAC, boiler, plumbing, electrical, carpentry, or appliance repair)
and/or
Maintenance Technician Certificate
JOB CLASSIFICATION: Regular; Full-Time; Hourly; Non-Exempt
PHYSICAL REQUIREMENTS
CPR
No
Driving
Yes
Operating specialized machinery (additional assessment may be required)
No
Walking or standing > 2 hours/shift
No
Lifting up to 25lbs without assistance
Yes
Lifting up to 50lbs without assistance
Yes
Physically restraining clients
No
Catholic Charities is an equal opportunity employer.
Updated: 5/16/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Auto-ApplyClient Advocate II
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Minneapolis, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
SHELTER ADVOCATE II
Higher Ground - Minneapolis
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.
Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
WHY YOU'LL LOVE WORKING HERE:
Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
WAGE RANGE: $19.00-$21/hour
JOB SUMMARY: Catholic Charities is seeking a dynamic and self-motivated individual who is compassionate, trauma-informed, and culturally aware to serve as a Shelter Advocate II at our Higher Ground - Minneapolis location.
Under general supervision, the Shelter Advocate provides direct support to individuals experiencing homelessness in a safe, low-barrier, housing-focused environment. Staff build positive relationships with clients, respond to immediate needs, connect clients to resources such as housing, employment, and healthcare, and intervene in crisis situations using trauma-informed and de-escalation practices. Staff ensure the facility remains safe, welcoming, and organized, while upholding program policies in a respectful and consistent manner.
ESSENTIAL FUNCTIONS:
Client Engagement & Support
Provide compassionate, client-centered support by listening, problem-solving, and assisting with daily needs.
Offer referrals and guidance related to housing, employment, benefits, recovery, and healthcare.
Encourage clients toward next steps in their housing plan while respecting client choice and dignity.
Safety & Crisis Response
Maintain a safe and welcoming environment by monitoring common areas, completing safety rounds, and addressing concerns.
Respond to crises and incidents using de-escalation and conflict resolution skills.
Administer Narcan and other harm-reduction interventions as required.
Complete and submit incident reports related to chemical use, threats, safety concerns, or program rule violations.
Serve as a Mandated Reporter and follow all reporting requirements.
Operations & Documentation
Accurately collect, enter, and manage client data in the system of record.
Complete client intakes, enrollments, and exits in accordance with program requirements.
Enforce shelter and drop-in center rules and policies fairly and consistently, balancing accountability with empathy.
Assist with daily operations including client check-in, belongings storage, laundry, meal service (drop-in center), and ensuring facility cleanliness.
Check clients' belongings for prohibited items at entry to support safety.
Collaboration & Professional Development
Work closely with supervisors, case managers, and community partners to support client housing goals.
Participate in team meetings, trainings, and mentorship to strengthen shelter practices.
Contribute to program development and quality improvement efforts as assigned.
Other duties as assigned
MINIMUM QUALIFICATIONS:
Must be 21 years of age and successfully pass a criminal and Department of Human Services background check.
High School Diploma or equivalent required.
Prior experience in a Shelter or Drop-In Center a plus.
Has the ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness.
Commitment to trauma-informed care, harm reduction, and housing-first principles.
Strong interpersonal and communication skills.
Ability to remain calm, professional, and empathetic under pressure.
Flexibility to respond to changing needs in a fast-paced environment.
Basic computer proficiency, including familiarity with Windows-based programs.
JOB CLASSIFICATION: Full-Time; Regular; Hourly; Non-Exempt
PHYSICAL REQUIREMENTS
CPR
Yes
Driving
No
Operating specialized machinery (additional assessment may be required)
No
Walking or standing > 2 hours/shift
Yes
Lifting up to 25lbs without assistance
Yes
Lifting up to 50lbs without assistance
No
Physically restraining clients
No
Catholic Charities is an equal opportunity employer.
Updated: 09/25/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Auto-ApplyUnit Manager
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Saint Paul, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
Unit Manager
St Paul Opportunity Center
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.
Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
WHY YOU'LL LOVE WORKING HERE:
Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
WAGE RANGE: $25.50-$28.00/hourly
JOB SUMMARY: Catholic Charities seeks a detail-orientated and solution-focused people leader, who is compassionate, trauma-informed, and culturally aware to join us as our Unit Manager at our St Paul Opportunity Center.
The Unit Manager provides day-to-day leadership for program operations and staff within a designated service unit. This position ensures the delivery of safe, high-quality, person-centered services that align with Catholic Charities' mission, policies, and standards.
Working closely with the Program Manager, the Unit Manager oversees staffing, scheduling, training, and performance management while ensuring documentation accuracy, data integrity, and compliance with funding or licensing requirements. This role also plays an active part in continuous improvement efforts, community engagement, and agency-wide collaboration.
This position contributes to developing a culture of dignity, accountability, and teamwork.
ESSENTIAL FUNCTIONS:
Lead and coordinate recruitment, hiring, orientation, scheduling, training, and ongoing supervision of program staff.
Provide coaching, feedback, and recognition to build strong, trauma-informed teams.
Ensure accurate completion of client intakes, observations, and incident reports in alignment with agency policy.
Monitor data entry, reporting, and quality assurance for timeliness, accuracy, and relevance.
Assist with program development, implementation, and evaluation in partnership with the Program Manager.
Collect and compile program data for evaluation, outcomes tracking, and funder reporting.
Facilitate collaboration with internal departments and external community partners to strengthen service delivery and referral systems.
Support budget development and fiscal accountability for the assigned unit.
Serve as a resource for crisis response, problem-solving, and maintaining client and staff safety.
Participate in on-call rotation and other leadership responsibilities as assigned.
Perform additional duties as required to advance program and agency goals.
MINIMUM QUALIFICATIONS:
Has the ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness.
Commitment to trauma-informed care, harm reduction, and housing-first principles.
Minimum of three (3) years of relevant experience in human services, social work, or a related field.
Minimum of three (3) years supervisory experience
Experience working with data systems and outcome-based reporting.
Demonstrated ability to lead and support diverse staff and clients, including individuals experiencing homelessness, unstable housing, and/or mental illness.
Strong communication, problem-solving, and organizational skills.
Preferred Qualifications
Bachelor's or master's degree (preferred), or equivalent in-service training, certifications, or professional development.
Experience (paid or volunteer) in homelessness support, health and social services (e.g., foster care, behavioral health, domestic violence, community health).
JOB CLASSIFICATION: Regular; Full-Time; Hourly; Non-Exempt
PHYSICAL REQUIREMENTS:
CPR
No
Driving
Yes
Operating specialized machinery (additional assessment may be required)
No
Walking or standing > 2 hours/shift
Yes
Lifting up to 25lbs without assistance
Yes
Lifting up to 50lbs without assistance
No
Physically restraining clients
No
Catholic Charities is an equal opportunity employer.
Updated: 12/5/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Auto-ApplySocial Worker I
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Minneapolis, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
Social Worker I
BluePlus Team
Aging and Disability Services
The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.
As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways - preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.
Catholic Charities of St. Paul and Minneapolis is looking for caring, compassionate individuals to ensures older adults and individuals with disabilities live and thrive in the home of their choosing! You can make a difference in the quality of life of older adults and individuals with disabilities!
WAGE RANGE: $56,000 - $62,000 annually
LOCATION: This role is primarily work from home but requires 5-15 client visits in Hennepin County per month.
WHO ARE WE LOOKING FOR:
A passionate and detail-oriented human services professional who is:
Culturally aware and actively supports diversity, equity, and inclusion.
Experienced in working with people from diverse cultural and linguistic backgrounds.
Self-motivated and thrives in a fast-paced, team-oriented environment.
Skilled in problem-solving and adept at navigating complex systems and resources.
Dedicated to social justice and providing high-quality, person-centered services.
Proficient with professional communication and technology, including smartphones, apps, laptops, Zoom/Teams, and electronic health record systems.
Committed to healthy boundaries, strong self-care, and sustainable work/life integration.
WHY YOU'LL LOVE WORKING HERE:
Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
JOB SUMMARY: Catholic Charities is seeking a compassionate, detail-oriented, and self-motivated individual to join our BluePlus team as a Social Worker I.
This position provides trauma-informed, culturally responsive support to individuals and families served through Catholic Charities programs. The Social Worker I works directly with assigned clients to develop service plans, complete intake and annual assessments, and connect clients with appropriate community partners, resources, and Catholic Charities services.
The ideal candidate is dedicated to client success and social justice, skilled in documentation and advocacy, and able to navigate complex systems with care and professionalism. This role is responsible for maintaining accurate case records, adhering to funder and regulatory requirements, and providing education to clients and the community about available services and challenges.
ESSENTIAL FUNCTIONS:
Provides initial and annual assessments, education, and case management services to a complex, often long-term group of assigned clients, which includes in-home visits.
Prepares, evaluates, and maintains a service plan to meet the needs of the client including both Catholic Charities programs and other available community resources.
Supports and advocates on behalf of client in the procurement of services and benefits entitlement, assisting with required paperwork as necessary.
Consults cooperates, and educates community systems to facilitate linkage, referral, crisis management and follow up, focusing on attaining goals.
Maintains complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies.
Coordinates with the supervisor on all aspects of client care and seeks appropriate guidance and feedback from other team members.
Utilizes behavior management, trauma-informed, person-centered, and solution-focused techniques to facilitate personal growth and minimize crisis.
May facilitate group or individual meetings to provide education, teach critical skills, and/or provide support for program participants.
Mentors other individuals within program.
May transport clients dependent on program guidelines and needs.
Other duties as assigned.
MINIMUM QUALIFICATIONS/EXPERTISE:
Current Social Work licensure approved by the State of Minnesota required (e.g. LSW, LGSW).
Bachelor's or master's degree in social work, Psychology, Sociology, Human Services, or related field preferred.
Or a bachelor's degree with a major in any field and at least one (1) year of experience as a social worker/case manager/care coordinator in a public or private social services agency.
Pass DHS background check and meet their requirements for the provision of case management by meeting the social work standards under the MN Merit System.
Additional training, education, or licensure may be required per program need.
Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
Must have a valid driver's license and proof of current insurance coverage
JOB CLASSIFICATION: Regular; Full-Time; Salary; Exempt
CPR
Yes
Driving
Yes
Operating specialized machinery (additional assessment may be required)
No
Walking or standing > 2 hours/shift
No
Lifting up to 25lbs without assistance
Yes
Lifting up to 50lbs without assistance
No
Physically restraining clients
No
Catholic Charities is an equal opportunity employer.
Updated: 6/18/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Auto-ApplyHousing Support Coordinator
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Saint Paul, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
HOUSING SUPPORT COORDINATOR
Dorothy Day Residence
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.
Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
WHY YOU'LL LOVE WORKING HERE:
Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
WAGE RANGE: $20.50 - $23.00/hour
Shift Differential:
Additional $0.50/hour 6 p.m. - 11 p.m. (Monday-Friday)
Additional $1.50/hour 11 p.m. - 6 a.m. (any day)
Additional $1.00/hour 6 a.m. - 11 p.m. (Saturday or Sunday)
JOB SUMMARY: Catholic Charities is seeking a dedicated, trauma-informed, and compassionate Housing Support Coordinator to join the team at our Dorothy Day Residence.
The Housing Support Coordinator provides leadership, support, and stability to residents during overnight hours, ensuring a safe, clean, and welcoming environment. This position acts as a liaison between residents, outside agencies, and internal teams - offering resources, resolution, and de-escalation support of emerging problems or situations. The role also contributes to staff training, enforcement of program policies, and the overall success of housing operations.
ESSENTIAL FUNCTIONS:
Resident Support & Safety
Provide a clean, safe, supportive, and trauma-informed environment for residents, visitors, volunteers, and coworkers.
Utilize trauma-informed care and de-escalation techniques to defuse crisis situations and support residents respectfully and effectively.
Conduct regular rounds to ensure safety in common areas, exits, and fire doors.
Monitor activities and promptly address concerns or policy violations.
Administer medications per established procedures and guidelines when applicable.
Leadership & Collaboration
Provide leadership, training, and mentorship to Housing Support Representatives.
Partner with Program and Property Management teams to ensure consistent enforcement of program rules and policies.
Assist with shift coverage gaps and provide support across sites within the housing division as needed.
Model and coach trauma-informed communication, de-escalation, and problem-solving skills for staff.
Resident & Community Engagement
Serve as a resource for residents by providing information, referrals, and guidance on available services.
Maintain positive relationships with community partners, agencies, and vendors.
Promote collaboration with external programs to strengthen resident support networks.
Operations & Administration
Manage front desk operations, including phones, visitor access, and resident inquiries.
Document observations, incident reports, and maintenance needs accurately and promptly.
Ensure timely completion of required reports and data entry in accordance with agency procedures.
Respond to resident concerns in a timely, respectful, and solution-focused manner.
Other duties as assigned.
QUALIFICATIONS:
High school diploma or equivalent required.
Minimum of one year of experience working directly with low-income or vulnerable populations, including individuals experiencing homelessness, unstable housing, and/or mental illness.
Strong trauma-informed care, conflict resolution, and de-escalation skills.
Ability to communicate clearly and compassionately with people from diverse backgrounds.
Proficiency in basic computer use and data entry.
Commitment to Catholic Charities' mission and values.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
Ability to stay awake on a night shift
Ability to lift up to 25 pounds occasionally.
Driving required on occasion.
Extended periods of walking, standing, or sitting as needed.
JOB CLASSIFICATION: Regular; Full-Time; Hourly; Non-Exempt
CPR Certification: Required (Catholic Charities will provide opportunity for certification.)
Catholic Charities is an equal opportunity employer.
Updated: 10/6/2025
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Auto-ApplyChild Care Aide
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Minneapolis, MN
Job Description
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for
you!
Child Care Aide
Northside Child Development Center
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.
Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
WAGE RANGE: $18.00-$19.40/hour
JOB SUMMARY:
Catholic Charities is seeking a dynamic, innovative, child-centered individual who is compassionate, trauma-informed, and culturally aware to work as a child care aide at its Northside Child Development Center.
They will assist all teacher staff in daily program activities planned for children in assigned groups and assist with the opening, closing and thorough clean-up of the room. They will assist in the daily interaction and supervision of children and maintain relationships with staff, children, parents, volunteers, and community.
ESSENTIAL FUNCTIONS:
Actively participate in daily implementation of all program activities.
Assist with meeting children at school bus stops, diapering, toileting, meal-time procedures, and all cleaning duties and room arrangements.
Alert supervisor regarding any major or unusual problems a child is having with behavior, eating, sleeping and physical health concerns.
Clean and sanitize cots, toys, tables, etc. on an as needed basis.
Attend and participate in all meetings and training.
Responsible to work where staffing is needed, including working with other groups or ages when assigned.
Other duties as assigned.
MINIMUM QUALIFICATIONS/EXPERTISE:
Must be at least 16 years of age, enrolled in high school, a high school graduate or GED.
Experience with young children either in center care or through informal child care.
High School classes in child development are desirable.
Must have written recommendation from current teacher/instructor.
Ability to work with diverse and/or low income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
JOB CLASSIFICATION: Regular; Full-Time; Hourly; Non-Exempt
PHYSICAL REQUIREMENTS
CPR
no
Driving
no
Lifting up to 25 lbs. without assistance
yes
Lifting up to 50 lbs. without assistance
yes
Physically restraining clients
no
Housing Support Representative II
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Saint Paul, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
Housing Support Representative II
Dorothy Day Residence
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.
Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
WHY YOU'LL LOVE WORKING HERE:
Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
WAGE: $19.00 - $21.00/hourly
JOB SUMMARY: Catholic Charities is seeking a compassionate, trauma-informed, and culturally aware individual to work as a full-time Housing Support Representative II at our Dorothy Day Residence.
The Housing Support Representative will act as a liaison and provide superior customer service while assisting residents, outside agency providers, and vendors. Under general supervision, they will maintain a clean, safe, and secure environment for residents by providing referral information on a wide variety of topics. They will assist in resolution and de-escalation of emerging problems or situations that residents may face and ensure that rules and policies are consistently enforced.
ESSENTIAL FUNCTIONS
Manage incoming calls.
Assist residents with inquiries and ensure that issues are resolved both promptly and thoroughly.
Manage and enforce visiting policy and process.
Provide quality service and support in variety of areas, including, but not limited to, maintenance requests, complaints, grievances, resources and referrals.
May administer medications according to established procedures and guidelines.
Be vigilant of surroundings and utilize conflict resolution and de-escalation skills to defuse crisis situations, as required.
Complete regular rounds, checking all exits, fire doors, and common areas, as well as monitoring residents' activities in common areas to ensure safety and security.
Respond and handle issues in the best interest of the resident, building, and organization by regular identification of opportunities that positively impact the resident's experience.
Assist Property Manager with running reports, completing forms, document management and data entry, as required.
Responsible for reviewing and ensuring the relevance, accuracy and timeliness of data and reporting for purposes of accountability and client outcomes.
Other duties as assigned
MINIMUM QUALIFICATIONS/EXPERTISE:
Experience working with low-income and culturally diverse populations, including individuals experiencing homelessness, housing instability, mental illness, or other significant life challenges.
High school diploma or equivalent required; post-secondary education preferred.
Minimum of one year of experience in a human services, social services, or community support role
Strong commitment to integrity, professionalism, and resident/tenant satisfaction.
Effective verbal and written communication skills.
Ability to accurately enter, track, and maintain data in electronic systems for documentation and reporting. Windows-based experience preferred.
JOB CLASSIFICATION: Hourly; Full-Time; Regular; Non-Exempt
PHYSICAL REQUIREMENTS
CPR
yes
Driving
No
Operating specialized machinery (additional assessment may be required)
No
Walking or standing > 2 hours/shift
No
Lifting up to 25lbs without assistance
No
Lifting up to 50lbs without assistance
No
Physically restraining clients
No
Catholic Charities is an equal opportunity employer.
Updated: 11/17/2023
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Auto-ApplySocial Worker I - Team Lead
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Minneapolis, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
Social Worker I - Team Lead
The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.
As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways - preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.
Catholic Charities of St. Paul and Minneapolis is looking for caring, compassionate individuals to ensures older adults and individuals with disabilities live and thrive in the home of their choosing! You can make a difference in the quality of life of older adults and individuals with disabilities!
WAGE RANGE: $56,000 - $65,000 annually
WHO ARE WE LOOKING FOR:
A passionate and detail oriented human services professional who is:
Culturally aware and supports diversity, equity and inclusion,
Experience working with people of culturally diverse backgrounds and languages,
Self-motivated and able to work in a fast-paced, team-oriented organization,
Skilled in problem solving and can navigate complex problems and resources,
Dedicated to social justice, and providing high-quality person-centered services
Proficient with telephone etiquette as well as many types of technology: smart phones/apps, laptops, communication tools: Zoom/Teams, electronic health record systems
Committed to good self-care, healthy boundaries, work/life integration priorities
JOB SUMMARY: Catholic Charities is seeking a self-motivated leader who is compassionate, trauma-informed, and culturally aware to serve as a Team Lead on its Medica team.
They will work respectfully with children, adolescents, persons in poverty, and people of diverse racial and cultural backgrounds.
They are responsible for case management services, short-term counseling, and assisting clients with access to supportive services, and helping clients set goals for themselves and their families. They will provide ongoing aftercare to clients and their families.
They will provide comprehensive counseling to clients of Catholic Charities per program needs and must be able to work effectively with clients with complex psychosocial concerns including mental health issues, unstable housing, unemployment, lack of medical insurance, dysfunctional relationships, and legal concerns.
They may conduct support/education groups.
ESSENTIAL FUNCTIONS:
Provide intake and comprehensive case management services including:
Intake, interview and assessment
Goal setting
Information and referral services
Individualized client case management plan
Provide assessment services and short-term counseling, skill building techniques, and aftercare to individuals, couples and families.
Provide client services in a variety of outreach sites in the community and division facilities as assigned. Conduct support/education groups as needed.
Responsible for reviewing and ensuring the relevance, accuracy, and timeliness of data and reporting for purposes of accountability and client outcomes.
May provide behavioral management support and consultation to collateral sources and coordinate joint efforts to address needs or problems of the client population being served.
Make appropriate referrals and provide comprehensive decision-making counseling to help ensure client's needs are being met.
Develop cooperative working relationships with communities including schools, parishes, and other professionals on behalf of the clients we serve. Work collaboratively with outside agencies to provide behavior management support and consultation.
In addition to the above, the team lead will also:
Carry a caseload of clients per direction of supervisor
Complete one or two chart reviews per staff person per month at the direction of the supervisor
Establish regularly scheduled times in the work week where staff can call, email, instant message or meet in person to discuss client cases or ask questions
Assist supervisor with the training of new Social Workers on their team, including shadowing and being shadowed on home visits with the new Social Worker, training new Social Workers on how to complete paperwork, and answering questions as they arise from new staff
Facilitate or assist with the facilitation of team meetings at supervisor's request
Other duties as assigned
MINIMUM QUALIFICATIONS/EXPERTISE:
Must be in good standing and meeting all performance expectations of the Social Worker I role.
Current MN Social Work License (LSW/LGSW/LISW/LICSW)
One (1) year of broad-based clinical experience preferred.
One (1) year of management experience, including supervisory experience preferred
Experience in individual, family, and group counseling preferred.
One year of experience as a case manager/care coordinator, preferably in health plan care coordination or county waiver case management
Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
CPR/First Aid Certification required.
JOB CLASSIFICATION: Regular; Full-Time; Salaried; Exempt
Catholic Charities is an equal opportunity employer.
Updated: 4/4/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Auto-ApplyProgram Manager II
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Saint Paul, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
Program Manager II
Higher Ground - St Paul
(Housing Division)
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.
Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
WAGE RANGE: $62,000 - $68,000/annually
JOB SUMMARY:
Catholic Charities is seeking a dynamic people leader with experience in day shelter operations and who is compassionate, trauma-informed, and culturally aware to be its next Program Manager II in our housing division at our Higher Ground- St Paul location.
The Program Manager II is responsible for more than one program and/or manages a program with considerable complexity and/or larger numbers of staff, fundraising and funding proposals, and contract compliance activities.
They will provide input on policy and procedure changes, policy implementation, planning and development of new and existing program services, and budget preparation and management.
They are responsible for the delivery of client services within Catholic Charities standards, and legal and licensure requirements.
They will participate in conferences, training, and in divisional and agency strategic planning process, as requested by the direct supervisor.
ESSENTIAL FUNCTIONS:
Ensures the program meets accreditation, licensing and best practice standards.
Ensures data tracking and compliance requirements are met. Prepares reports and statistical information as requested.
In conjunction with HR, recruits, hires, coaches, reviews, supervises and terminates as necessary program staff members. Builds team of professional colleagues.
Collaborates with the Volunteer Coordinator in the placement of volunteers and interns.
Responsible for reviewing and ensuring the relevance, accuracy, and timeliness of data and reporting for purposes of accountability and client outcomes.
Works with direct supervisor to develop and implement program vision and goals.
Connects with the community via outreach, and through additional methods, to ensure program information is accessible and available to the community.
Works with supervisor and Development staff to monitor and/or negotiate contracts/grants as required.
Other duties, as assigned.
Develops and implements multiple and/or complex program strategies and goals.
Responsible for ensuring the timely completion of program billing.
Manages multiple program budgets, including revenue, expenses, and capital budgets.
MINIMUM QUALIFICATIONS:
Post-secondary education preferred.
Minimum of three (3) years of relevant experience.
Must have at least three (3) years of supervisory experience.
Must have a valid driver's license, and proof of insurance coverage.
Ability to work with low-income populations, including those who may be experience homelessness, unstable housing, and/or mental illness required.
JOB CLASSIFICATION: Regular; Full-Time; Salaried; Exempt
PHYSICAL REQUIREMENTS
CPR
Driving
Lifting up to 25 lbs. without assistance
Lifting up to 50 lbs. without assistance
Physically restraining clients
Catholic Charities is an equal opportunity employer.
Updated:1/30/2025
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Mental Health Case Manager
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Saint Paul, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
Mental Health Case Manager
Higher Ground - St Paul
The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.
As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways - preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.
WHY YOU'LL LOVE WORKING HERE:
Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
WAGE RANGE: $27.00 - 30.00/hourly
JOB SUMMARY
The Mental Health Case Manager will be embedded in one of Catholic Charities' permanent supportive housing program and will be assigned to manage a case load of clients with mental health needs. The Mental Health Case Manager will report to the Program Manager with oversight from the Director of Behavioral Health. The practitioner will provide services that are rehabilitative and enable the client to develop and enhance psychiatric stability, personal and emotional adjustment, social competencies, community skills and independent living skills. The practitioner will support the client in strengthening skill areas needed according to their treatment plan. Catholic Charities provides services to clients in Hennepin or Ramsey County.
ESSENTIAL FUNCTIONS
Conduct individual assessments, assessing functional strengths, resources and needs.
Develop individualized, person-centered, trauma informed community support plans.
Implement interventions identified in support plan, support client with referrals to external providers, maintain connection with external providers and provide case coordination support.
Develop therapeutic relationship with team and client. Supports and advocates on behalf of client in the procurement of services and benefits entitlement, assisting with required paperwork as necessary.
Maintains complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies. Ensure confidentiality of all records and interactions.
Coordinate services both internally and externally including county case manager, family/guardian of client, work personnel, medical personnel, etc.
Attend supervision, case consultation meetings and participate in team-based decisions regarding all clients and services.
Maintain client files, update client files, update treatment plans a minimum of once every six months and do all required documentation as specified in DHS guidelines, utilizing professional writing skills.
Responsible for reviewing and ensuring the relevance, accuracy, and timeliness of data and reporting for purposes of accountability and client outcomes.
Provide case management to support housing retention, including supporting timely rent payment, renewal of benefits, maintaining a habitable housing unit, etc.
May transport clients
Other duties as assigned.
PHYSICAL REQUIREMENTS
CPR
Yes
Driving
Yes
Operating specialized machinery (additional assessment may be required)
No
Walking or standing > 2 hours/shift
No
Lifting up to 25lbs without assistance
No
Lifting up to 50lbs without assistance
No
Physically restraining clients
No
Catholic Charities is an equal opportunity employer.
Updated: 01/2025.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Auto-ApplyClient Advocate II
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Minneapolis, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for
you!
SHELTER ADVOCATE II
Higher Ground - Minneapolis
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.
Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
WHY YOU'LL LOVE WORKING HERE:
Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
WAGE RANGE: $19.00-$21/hour
JOB SUMMARY:
Catholic Charities is seeking a dynamic and self-motivated individual who is compassionate, trauma-informed, and culturally aware to serve as a Shelter Advocate II at our Higher Ground - Minneapolis location.
Under general supervision, the Shelter Advocate provides direct support to individuals experiencing homelessness in a safe, low-barrier, housing-focused environment. Staff build positive relationships with clients, respond to immediate needs, connect clients to resources such as housing, employment, and healthcare, and intervene in crisis situations using trauma-informed and de-escalation practices. Staff ensure the facility remains safe, welcoming, and organized, while upholding program policies in a respectful and consistent manner.
ESSENTIAL FUNCTIONS:
Client Engagement & Support
Provide compassionate, client-centered support by listening, problem-solving, and assisting with daily needs.
Offer referrals and guidance related to housing, employment, benefits, recovery, and healthcare.
Encourage clients toward next steps in their housing plan while respecting client choice and dignity.
Safety & Crisis Response
Maintain a safe and welcoming environment by monitoring common areas, completing safety rounds, and addressing concerns.
Respond to crises and incidents using de-escalation and conflict resolution skills.
Administer Narcan and other harm-reduction interventions as required.
Complete and submit incident reports related to chemical use, threats, safety concerns, or program rule violations.
Serve as a Mandated Reporter and follow all reporting requirements.
Operations & Documentation
Accurately collect, enter, and manage client data in the system of record.
Complete client intakes, enrollments, and exits in accordance with program requirements.
Enforce shelter and drop-in center rules and policies fairly and consistently, balancing accountability with empathy.
Assist with daily operations including client check-in, belongings storage, laundry, meal service (drop-in center), and ensuring facility cleanliness.
Check clients' belongings for prohibited items at entry to support safety.
Collaboration & Professional Development
Work closely with supervisors, case managers, and community partners to support client housing goals.
Participate in team meetings, trainings, and mentorship to strengthen shelter practices.
Contribute to program development and quality improvement efforts as assigned.
Other duties as assigned
MINIMUM QUALIFICATIONS:
Must be 21 years of age and successfully pass a criminal and Department of Human Services background check.
High School Diploma or equivalent required.
Prior experience in a Shelter or Drop-In Center a plus.
Has the ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness.
Commitment to trauma-informed care, harm reduction, and housing-first principles.
Strong interpersonal and communication skills.
Ability to remain calm, professional, and empathetic under pressure.
Flexibility to respond to changing needs in a fast-paced environment.
Basic computer proficiency, including familiarity with Windows-based programs.
JOB CLASSIFICATION: Full-Time; Regular; Hourly; Non-Exempt
PHYSICAL REQUIREMENTS
CPR
Yes
Driving
No
Operating specialized machinery (additional assessment may be required)
No
Walking or standing > 2 hours/shift
Yes
Lifting up to 25lbs without assistance
Yes
Lifting up to 50lbs without assistance
No
Physically restraining clients
No
Catholic Charities is an equal opportunity employer.
Updated: 09/25/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Program Manager II
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Saint Paul, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for
you!
PROGRAM MANAGER II
St Paul Opportunity Center
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.
Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
WHY YOU'LL LOVE WORKING HERE: Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
WAGE RANGE: $62,000-$68,000/annually
JOB SUMMARY:
Catholic Charities is seeking a dynamic and self-motivated people leader who is compassionate, trauma-informed, and culturally aware to serve as a Program Manager II at our St Paul Opportunity Center location.
The Program Manager II provides leadership and operational oversight for the Saint Paul Opportunity Center (SPOC) - a welcoming, daytime program within Catholic Charities' Dorothy Day Place campus. The Opportunity Center is an integrated, one-stop location connecting adults to critical services that improve health, income, housing stability, and overall well-being.
This role ensures coordinated, high-quality services delivered in partnership with community organizations such as Ramsey County, Minnesota Community Care, veteran services, and mental-health providers. The Program Manager cultivates a trauma-informed, inclusive environment that fosters dignity and belonging while maintaining strong operational, financial, and compliance standards.
The successful candidate demonstrates collaborative leadership, strong business acumen, and a deep commitment to Catholic Charities' mission of ending homelessness and poverty.
ESSENTIAL FUNCTIONS:
Provide strategic and day-to-day leadership for the Opportunity Center's operations and service coordination.
Supervise, coach, and support program staff to deliver high-quality, trauma-informed services.
Oversee program budgets and expenditures; ensure compliance with funding and reporting requirements.
Partner with internal teams and external organizations to maintain seamless referral and navigation systems.
Monitor data accuracy, outcomes, and reporting for accountability and continuous improvement.
Lead program planning and quality-assurance initiatives that align with agency and community goals.
Represent Catholic Charities in cross-agency meetings and collaborative networks focused on homelessness and housing stability.
Foster an inclusive, welcoming environment that reflects Catholic Charities' mission and values.
Perform other related duties as assigned.
MINIMUM QUALIFICATIONS
Has the ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness.
Commitment to trauma-informed care, harm reduction, and housing-first principles.
Equivalent experience or bachelor's degree in human services, public administration, or a related field
Minimum of three (3) years of progressive program management and supervisory experience.
Demonstrated experience with budget oversight and data-driven program management.
Knowledge of issues related to homelessness, mental health, chemical dependency, and housing systems.
Proven ability to lead and inspire diverse teams in a fast-paced environment.
Excellent communication, collaboration, and problem-solving skills.
Valid driver's license and proof of insurance required.
JOB CLASSIFICATION: Full-Time; Regular; Salaried; Exempt
Catholic Charities is an equal opportunity employer.
Updated: 09/25/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Social Worker I - Team Lead
Catholic Charities of The Archdiocese of St. Paul and Minneapolis job in Minneapolis, MN
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
Social Worker I - Team Lead
The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.
As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways - preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.
Catholic Charities of St. Paul and Minneapolis is looking for caring, compassionate individuals to ensures older adults and individuals with disabilities live and thrive in the home of their choosing! You can make a difference in the quality of life of older adults and individuals with disabilities!
WAGE RANGE: $56,000 - $65,000 annually
WHO ARE WE LOOKING FOR:
A passionate and detail oriented human services professional who is:
Culturally aware and supports diversity, equity and inclusion,
Experience working with people of culturally diverse backgrounds and languages,
Self-motivated and able to work in a fast-paced, team-oriented organization,
Skilled in problem solving and can navigate complex problems and resources,
Dedicated to social justice, and providing high-quality person-centered services
Proficient with telephone etiquette as well as many types of technology: smart phones/apps, laptops, communication tools: Zoom/Teams, electronic health record systems
Committed to good self-care, healthy boundaries, work/life integration priorities
JOB SUMMARY:
Catholic Charities is seeking a self-motivated leader who is compassionate, trauma-informed, and culturally aware to serve as a Team Lead on its Medica team.
They will work respectfully with children, adolescents, persons in poverty, and people of diverse racial and cultural backgrounds.
They are responsible for case management services, short-term counseling, and assisting clients with access to supportive services, and helping clients set goals for themselves and their families. They will provide ongoing aftercare to clients and their families.
They will provide comprehensive counseling to clients of Catholic Charities per program needs and must be able to work effectively with clients with complex psychosocial concerns including mental health issues, unstable housing, unemployment, lack of medical insurance, dysfunctional relationships, and legal concerns.
They may conduct support/education groups.
ESSENTIAL FUNCTIONS:
Provide intake and comprehensive case management services including:
Intake, interview and assessment
Goal setting
Information and referral services
Individualized client case management plan
Provide assessment services and short-term counseling, skill building techniques, and aftercare to individuals, couples and families.
Provide client services in a variety of outreach sites in the community and division facilities as assigned. Conduct support/education groups as needed.
Responsible for reviewing and ensuring the relevance, accuracy, and timeliness of data and reporting for purposes of accountability and client outcomes.
May provide behavioral management support and consultation to collateral sources and coordinate joint efforts to address needs or problems of the client population being served.
Make appropriate referrals and provide comprehensive decision-making counseling to help ensure client's needs are being met.
Develop cooperative working relationships with communities including schools, parishes, and other professionals on behalf of the clients we serve. Work collaboratively with outside agencies to provide behavior management support and consultation.
In addition to the above, the team lead will also:
Carry a caseload of clients per direction of supervisor
Complete one or two chart reviews per staff person per month at the direction of the supervisor
Establish regularly scheduled times in the work week where staff can call, email, instant message or meet in person to discuss client cases or ask questions
Assist supervisor with the training of new Social Workers on their team, including shadowing and being shadowed on home visits with the new Social Worker, training new Social Workers on how to complete paperwork, and answering questions as they arise from new staff
Facilitate or assist with the facilitation of team meetings at supervisor's request
Other duties as assigned
MINIMUM QUALIFICATIONS/EXPERTISE:
Must be in good standing and meeting all performance expectations of the Social Worker I role.
Current MN Social Work License (LSW/LGSW/LISW/LICSW)
One (1) year of broad-based clinical experience preferred.
One (1) year of management experience, including supervisory experience preferred
Experience in individual, family, and group counseling preferred.
One year of experience as a case manager/care coordinator, preferably in health plan care coordination or county waiver case management
Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
CPR/First Aid Certification required.
JOB CLASSIFICATION: Regular; Full-Time; Salaried; Exempt
Catholic Charities is an equal opportunity employer.
Updated: 4/4/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.