ADP Dealer Services is now CDK Global.
Stability meets Agility
. CDK is one of the largest technology providers to the automotive industry, with more than 26,000 dealer sites in over 100 countries and nearly 9,000 employees worldwide. From data scientists to sales and operations experts, we're hiring to support your growth and ours.
GreenLight Your Career.
CDK Data Services, Inc. is the automotive industries engine for automotive data. We collect, standardize, cleanse, enhance and serve data for Auto, Heavy Truck, and Agricultural OEM's (Original Equipment Manufacturers), dealers, parts suppliers and the leading web marketing portals. If you've looked at a car online, ordered a part or gotten a reminder to change your oil, chances are you've seen our work. No one has more experience managing automotive retail data. We process data for nearly all of the dealerships in the U.S. and Canada. That's 23,000 dealerships and over 140,000 data connections every day. The modern retail automotive industry relies on our data collection, cleansing and enhancement. Without CDK Data Services, there would be no automotive web portals, no vehicle histories, no customer relationship management, and no parts locators. We fuel business solutions for the entire industry.
Job Description
CDK Data Services has an immediate opening available for a Sales Engineer. This position provides technical knowledge of automotive data solutions to clients and prospects by:
Delivering clear, dynamic technical sales presentations and product demonstrations
Collaborating with both Product Marketing and Client Services to ensure technical knowledge of solutions and services is up-to-date
Working with the Project Management Office to define solution requirements, perform solution reviews, gather resource estimates for proposals, and provide opportunity status updates
Preparing and providing documentation for Statements of Work (SOW) or other technical documentation needed for proposals as requested
Serving as the primary point of contact for all technical questions during the sales cycle
Assisting in market analysis/research for emerging market opportunities as well as Sales, Marketing, R&D and other internal departments in formulating and/or executing strategies, plans and programs to target markets
Qualifications
What You Bring to the Table:
Bachelor's Degree or equivalent work experience preferred
Automotive industry experience is strongly preferred, DMS (Dealer Management Systems) experience a absolute plus
Sales Engineering experience presenting technical SAAS solutions to clients and prospects strongly preferred
Strong interpersonal skills, which includes the ability to successfully interact with a variety of departments and management levels
Strong written and verbal communication skills, including the ability to develop detailed presentations, proposals, and/or analysis/reports
Strong presentation and analytical skills required
Experience responding to Requests for Proposals (RFP's) strongly preferred
Accuracy of work and strong attention to detail as well as a strong track record of timely deliverables required
Ability to travel 25% required
CDK Global knows you have passions outside of work. You have family, friends, sporting events, and lots of things going on. That's why we offer a comprehensive benefits package to not only take care of you but your family as well. All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement, just to name a few.
Additional Information
We will support your career growth with initial and on-going training, advanced tools and an attractive compensation package designed to reward you for your initiative.
Our associates have a strong work ethic and results-orientation, believe in and support our core values, and reflect the diverse business environments in which we operate. We will offer our associates challenges, opportunities, and advancement in an informal, fast-paced, non-bureaucratic environment that is sensitive to work-family and flexible-schedule issues. We will provide technologies that enable our associates to meet our clients' ever-changing product needs and preferences.
We want each associate to feel like an integral part of a team that is making a discernible positive contribution to CDK's success. Our goal is to be the clear employer of choice for our current and future associates.
CDK Global is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled.
We believe that diversity in all aspects of business leads to strength.
$67k-100k yearly est. 60d+ ago
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Sr. Cloud Systems Engineer (Azure)
CDK Global 4.1
CDK Global job in Austin, TX
About Us:
CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company's cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.
The CDK Global technology team is looking for collaborative innovators who are passionate about making their mark on emerging enterprise software products. We're building and developing cloud technology for the automotive retail industry that will change the landscape for automotive dealers, original equipment manufacturers (OEMs) and the customers they serve.
Be Part of Something Bigger
Each year, more than three percent of the U.S. gross domestic product (GDP) is attributed to the auto industry, which flows through our customer, the auto dealer. It's time you joined an evolving marketplace where research and development investment is measured in the tens of billions. It's time you were a part of something bigger.
We're expanding our workforce - engineers, architects, developers and more - onboarding early adopters who can optimize, pivot and keep pace with ever-evolving development roadmaps and applications.
Lead the way - Do you have a passion for doing public cloud right? Your technical thought leadership and deep skills will set the path for CDK's use of public cloud computing. You will influence the organization at all levels.
Automate, Automate, Automate - you'll lead initiatives to automate everything from assisting application development teams in writing deployment code to developing Infrastructure-as-Code to drive security, operational process automation and governance.
There's got to be a better way - Can you look at an architecture, process, or application flow and see a more stable, standard, or optimized way to accomplish the same thing? Do you ask “why” when a request doesn't sound right? Do you see problems and immediately want to fix them yourself? Can you find ways to quantify and prioritize these improvements?
Join Our Team
Growth potential, flexibility and material impact on the success and quality of a next-gen, enterprise software product make CDK an excellent choice for those who thrive in challenging, fast-paced engineering environments. The possibilities for impact are endless. We have exceptional opportunities to evolve our industry by driving change through new technology.
If you're ready for high-impact, you're ready for CDK.
Location:
US (preferred Austin, TX or Chicago, IL)
Role
Responsible for maintaining the Azure Platform architecture supporting CDK Public Cloud Governance and product/application adoption
Design/Development of Azure governance solutions (managing security, cost optimization and tech debt)
Develop/maintain/implement cloud platform standards (IAM, tagging, security, account management, networking, DR, database, etc.)
Support product development teams and infrastructure teams in the implementation of governance solutions (security, cost optimization, etc.)
Maintain minimum application deployment standards (governance, cost management and tech deb perspective). Work with infrastructure technical leads to develop and maintain domain standards (database, networking, compute, security, messaging, etc.)
Work with Security to define security requirements and controls, design and implement solutions (ex Defender, Sentinel, Azure Key Vault, etc.) to support overall security of the CDK Azure environment.
Work with Infrastructure engineering teams to ensure standards and reference solutions are develop with respect to the domain areas (Data Protection, Disaster Recovery, etc.)
Analyzing complex business and software requirements leading to the selection and implementation of appropriate technical public cloud solutions (ex Secrets Management, Messaging, etc.).
Ensuring the software and development requirements align to the defined public cloud infrastructure service standards
Ensure architecture, process, standards and best practice documentation is current
Optimizing and tuning designs based on performance and root cause analysis
Analysis of existing solutions alignment to infrastructure standards and providing feedback to both evolve and mature the solution.
Utilizing your experience and skillset to influence and guide the Infrastructure Services Roadmap
During cloud operational issues, assist product and operational teams to identify root cause and recommend remediation activities.
Essential Skills & Experience
This is a hands-on role where the candidate is expected to take on technical tasks where in depth knowledge on usage and engineering best practices of Azure/public cloud technologies is important:
Preferred key experience includes 6-8 years of Azure experience with majority the following Azure services/capabilities:
Compute/DB: VM's, Azure DB, SQL Server MI
Networking: Load Balancing, vNet's, Availablity Zones/Regions, WAF/FW, Express Route, VPN, Private Link, DNS, etc.
Storage: Block, BLOB, Archive Services, Azure Container Storage, etc.
Security: Service Control Policies, IAM, Defender, Sentinel, etc.
Cloud FinOps: Azure Advisor, Cost Management & Billing
Other: OpenSearch, Backup
2-4 years of experience of using data analytics and Azure cost investigative techniques/tools (3rd party FinOps tools, etc.) to identify cost optimization opportunities and working with application teams to achieve those savings identified.
3-5 years implementing and managing security controls in an Azure environment. Experience with Azure security capabilities
2-3 years development/scripting experience (Python & Java preferred) leveraging Azure CLI/SDK
2-3 years of experience with Infrastructure as code (ex. Terraform/OpenTofu) and related DevOps tools to facilitate automated application deployments.
Broad understanding/experience across full stack infrastructure technologies preferred. Looking for candidates with experience with a minimum of 4 of the following areas and willingness to learn the other areas.
Database solutions (SQL/NoSQL)
Containerization Solutions (Docker, Kubernetes)
DevOps processes and tooling
Message queuing, data streaming and caching solutions (MQ, Kafka)
Micro-service architecture
Networking principles and concepts
Disaster Recovery solutions
Development and Implementation of Azure Cost Optimization solutions (rightsizing, storage optimization, etc.)
Site Reliablity Engineering practices
Experience of working within an Infrastructure team utilizing multi-cloud and Private/Public/Hybrid cloud models
General knowledge of server based operating systems (Windows/Linux) and Web Services (IIS, Apache)
Strong analytical and presentation/communication skills
Experience of designing, optimizing and troubleshooting public cloud platforms associated with large, complex application stacks
Have clear and concise communication and be comfortable working with at all levels in the organization
Preferred but not required; Azure Solutions Administrator/Architect certification along with hands on experience of designing and managing Azure cloud solutions.
Compensation: $122,000 - $150,000
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement
At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.
$122k-150k yearly Auto-Apply 9d ago
Talent Acquisition Recruiter
Bigcommerce 4.8
Austin, TX job
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
Summary
We are seeking a Talent Acquisition Recruiter to support hiring across multiple areas of our business. This full-cycle recruiter will partner closely with hiring teams to identify, engage, and hire high-quality talent in competitive markets. You will use strong sourcing, relationship-building, and recruiting fundamentals to deliver a positive candidate and hiring manager experience while helping us build strong, diverse teams.
What you'll do:
* Manage full-cycle recruiting for technical and non-technical roles across the organization
* Partner with hiring managers to understand role requirements, timelines, and candidate profiles
* Source and engage candidates using tools such as LinkedIn Recruiter and other online platforms
* Build and maintain talent pipelines for current and future hiring needs, particularly for repeat or high-volume roles
* Proactively source diverse candidates to support our diversity and inclusion goals
* Conduct video and in-person interviews to screen candidates, assessing their skills, experience, and suitability for the role.
* Ensure a positive and consistent candidate experience throughout the hiring process
* Maintain accurate candidate records and hiring activity within our Applicant Tracking System (Workday)
* Collaborate with recruiting teammates and People Experience partners (HR, Compensation, Operations)
* Support recruiting initiatives, events, or projects as needed
Who you are:
* 3-5 years of experience in full-cycle recruiting, ideally within a technology, software, or SaaS environment (in-house or agency)
* Bachelor's degree preferred in Human Resources, Business Administration, Psychology, Communications, Sociology, or a related field; equivalent experience will be considered
* Comfortable sourcing candidates using LinkedIn, job boards, and Boolean search techniques
* Experience working with an Applicant Tracking System or candidate management tool (Workday experience is a plus)
* Solid interviewing skills with the ability to assess candidate qualifications and potential
* Comfortable learning and using emerging recruiting technologies, including AI-powered tools
* Strong written and verbal communication skills
* Customer-focused mindset with a passion for delivering a great experience to candidates and hiring teams
* Organized and detail-oriented, with the ability to manage multiple roles at once
* Collaborative and team-oriented, willing to support teammates and pitch in where needed
* Motivated by helping candidates find the right opportunity and closing offers successfully
* Fluent in English
#LI-MS1
#LI-HYBRID
Pay Transparency Range: $72,280 - $117,420
The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *********************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
* require payment of recruitment fees from candidates;
* request personally identifiable information through unsanctioned websites or applications;
* attempt to solicit money from you as part of the hiring process or as part of an employment offer;
* solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
$72.3k-117.4k yearly Auto-Apply 16d ago
Key Account Director
Bigcommerce 4.8
Austin, TX job
Welcome to the Agentic Commerce Era
At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
Heads up-this role isn't open just yet! We're gathering applications now so we can stay connected with great candidates like you for when the position does go live. If it looks like a good fit, we'll reach out once the opportunity officially opens.
This role would be responsible for landing our largest accounts, B2C & B2B, with a focus on very high-value, marquee names.
What You'll Do:
Create and execute a systematic plan to identify, qualify, and acquire the largest, marquee accounts, selling the suite of BigCommerce Inc products, including BigCommerce B2B, BigCommerce B2C, Feedonomics, Makeswift and Recurring Professional Services
Construct a detailed plan that outlines specific strategies, target opportunities, and actions needed to acquire these customers, strategically qualifying and prioritizing high-value opportunities, focusing on high-impact activities that drive overachievement of revenue goals
Create and maintain detailed sales plans that outline goals, key milestones, potential challenges, and growth opportunities for cross-sell and up-sell of accounts, providing a roadmap for revenue expansion
Develop customized proposals, contracts, and presentations that effectively communicate the value of the company's offerings, ensuring alignment with customer objectives and business needs
Serve as the main point of contact for customer inquiries related to business requirements, ongoing projects, and issue escalation, ensuring proactive communication and high levels of responsiveness
Collaborate with internal teams (sales, product, support) and external agency partners to deliver seamless support and execute initiatives that meet or exceed customer expectations
Handle customer inquiries, problems, and complaints with a focus on timely resolution and high customer satisfaction; escalate issues as needed and work with relevant teams to provide solutions
Maintain thorough and accurate records of customer interactions and proposals in CRM systems, ensuring that customer data is always up-to-date and accessible to stakeholders
Lead and negotiate contract agreements and renewals
Who You Are:
12+ years acquiring large, complex, marquee-name accounts, with a proven record of achieving retention and expansion goals in a subscription-based model
Comprehensive knowledge of SaaS metrics, usage patterns, and customer lifecycle management, especially in managing both business and individual user expectations within the same product suite
Exceptional interpersonal and communication skills to build trust, provide strategic counsel, and foster long-term relationships with clients and agency partners, influencing decision-makers and aligning efforts across all stakeholders
Skilled at using data to drive decisions; experienced with CRM and customer success platforms (e.g., Salesforce, Gainsight) and confident in using data to demonstrate ROI, track KPIs, and identify growth opportunities
Adept at understanding complex customer needs, identifying pain points, and providing innovative, tailored solutions in collaboration with agency partners to ensure customer satisfaction and drive long-term engagement
Proven capability to negotiate effectively, aligning customer goals with company objectives and coordinating with agency partners; experienced in handling escalations and maintaining high levels of satisfaction
Experience with Global Accounts and Multi-regional Teams - Comfortable navigating cultural differences, time zones, and language barriers; able to collaborate effectively with agency partners, and adapt strategies to serve global customer needs
(Pay Transparency Range: $244,000-$413,000)
The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *********************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
require payment of recruitment fees from candidates;
request personally identifiable information through unsanctioned websites or applications;
attempt to solicit money from you as part of the hiring process or as part of an employment offer;
solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
$85k-127k yearly est. Auto-Apply 60d+ ago
Technical Account Manager
Bigcommerce 4.8
Austin, TX job
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
Welcome to the Agentic Commerce Era
At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
At BigCommerce we are looking for a Technical Account Manager based in Austin, Texas. In this role, you will operate as the lead technical point of contact for any and all matters specific to your customers and advise some of the most exciting and fastest growing merchants in eCommerce. By developing a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors you will offer industry leading advocacy, drive client revenue growth, and help our clients Sell More!
What You'll Do:
* Manage a book of business, including Fortune 500 companies, where you will be responsible for providing our customers with proactive, strategic and operational technical guidance and consultation.
* Drive stability and growth within your book of business that increases your customer's revenue, drives customer retention, and improves NPS.
* Be a technical resource that helps maintain and optimize your customer's technical ecosystem.
* Collaborate with Product and Engineering teams to understand, influence, and prioritize new features and the BigCommerce Roadmap ensuring customer success.
* Develop and maintain Technical account level Run Books that document your customer's architecture on the BigCommerce platform as well as integrations with third party solutions and applications.
* Provide your clients with platform configuration support and conduct service reviews, focused on growth measures to mitigate case incidents.
* Work closely with internal Support teams for case oversight and management, ensuring your client's cases are aligned in accordance with your client's priorities.
* Draw upon the collective knowledge within BigCommerce and the e-commerce and SaaS industries to lead technical Best Practice reviews with your clients ensuring they maximize the value from the BigCommerce platform and ecosystem.
* Partner with your clients to personalize information that is impactful to their BigCommerce store regarding maintenance and product feature releases, as well as future plans centered around the BC Roadmap.
* Participate in reoccurring business reviews (to Executive Leadership) of your book of business and recommend business plans that result in year over year growth.
* Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
* Evaluate your client's technology environment and recommend apps, integrations, features and partners aligned to your client's business objectives.
* Assist with high severity requests or issue escalations as needed, and manage the escalation through resolution.
Who You Are:
* 3+ years experience managing the technical aspects of an enterprise portfolio or direct client consulting within a fast paced environment
* Experience with eCommerce consulting, APIs, headless ecosystems, HTML, CSS, and JavaScript required
* Strong understanding of analysis of eCommerce websites for optimization and best practices
* Experience with foundational online marketing principles and best practices in the following areas - SEO, Paid Search, Affiliate, Display Advertising, Conversion Tools, Email Marketing, Social Media, and content (i.e. blogging and videos)
* A customer-focused internal advocate, focused on driving growth throughout the clients life cycle
* Exposure to working closely with Design Agencies, App Developers, Project Managers, and Engineering teams
* Excellent time management skills
* Excellent written and verbal communication and relationship skills
* Experience with the Bigcommerce product is a plus.
* Bachelor's degree in business, marketing, or computer science related field or equivalent experience required.
* Energetic, enthusiastic, and agile
* Be outspoken and provide feedback to management that results in greater efficiency
* Be ambitious, self-motivated, goal-oriented, highly collaborative and extremely driven
This description is intended to serve as a summary of key duties and responsibilities and may not contain a comprehensive list of activities.
#LI-HYBRID
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *********************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
* require payment of recruitment fees from candidates;
* request personally identifiable information through unsanctioned websites or applications;
* attempt to solicit money from you as part of the hiring process or as part of an employment offer;
* solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *********************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
* require payment of recruitment fees from candidates;
* request personally identifiable information through unsanctioned websites or applications;
* attempt to solicit money from you as part of the hiring process or as part of an employment offer;
* solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
$83k-121k yearly est. Auto-Apply 23d ago
Business Operations Analyst I
Bigcommerce 4.8
Austin, TX job
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
Business Operations Analyst I
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. We are seeking a Business Operation Analyst I to work cross-functionally across multiple divisions within BC in support of our merchants during various stages of their life cycle with us.
What You'll Do:
* Conduct business analyses to ensure Company & Financial Operations practices are consistent with the stated business model, mission, and standards, and that they are compliant with all applicable regulations.
* Where opportunities for improvement exist, collaborate to help build cost-effective processes and policies that will enable efficiency and effectiveness and will help attract new customers.
* Where processes and policies are updated, verify that results improve; where necessary, write updated process documentation, conduct training, and prepare automated reports showing the output of the updated process.
* Where mature processes do not exist: identify, recommend, implement, and test changes that will allow for scalable growth.
* Conduct research and analyze workflow processes to improve business procedures within Finance Operations, with an eye toward detecting and/or preventing potential failures, removing inefficiencies, and eliminating waste.
* Participate in cross-functional reviews of existing business processes and policies within the broader Company.
* Monitor practices to ensure they support improved productivity and revenue generation.
* Meet established metrics for response time and accuracy.
* Work with and monitor a broad spectrum of merchant activities, analyzing data and flexing your business acumen to identify opportunities for improved/increased revenue opportunities for BigCommerce
* Work with merchants experiencing near-term delinquent Accounts Receivable issues to build payment solutions beneficial to both them and BC
* As part of regular interactions with merchants, exercise your own judgment to proactively identify contract upgrade opportunities and pass lead recommendations to Sales partners
* As part of ongoing monitoring of merchant activity, leverage activity data to identify high-growth customers and share leads with Sales partners
* Execute on billing new and existing accounts, to include:
* Review and execute SFDC cases for internal and external stakeholders
* Analyze billing procedures and identify opportunities for improvement
* Provide outstanding Billing execution to our internal and external customers
* Respond to billing case requests while proactively keeping all stakeholders updated on the status of the issue
* Work cross-functionally with Managed Account teams and Client Services, as well as other organizations towards timely and correct billing standards
* Engage in sometimes difficult conversations while maintaining an always-professional and customer-first attitude
* Execute on collection on existing accounts, to include:
* Primary responsibilities are to manage enterprise and partner collections for a set of accounts based on a collections strategy
* Investigates and analyzes credit actions to assist with resolving outstanding items in a timely fashion. Facilitates projects, works with external and internal stakeholders
* Researches and analyzes payment history/trends of all accounts
* Prepares monthly reports showing delinquency trends and analyzing collection results
* Execute on new contracts, to include:
* Take deal parameters (product/pricing/terms) from Sales and format into a contract
* Ensure that contract terms are consistent with Legal guidelines and that product/pricing information is within approved deal guidelines
* Identify opportunities and engage Legal/Finance to ensure review and approval of any custom requests or other requests outside of guidelines
* Document a contract that clearly identifies renewal/termination conditions and identifies upgrade and cross-sell opportunities
* Proactively engage with customers on contract questions/issues to route to the appropriate teams for resolution in a timely manner
* Understand contractual differences across both BC and Customer geographical locations to ensure compliance
* Execute on provisioning new accounts, to include:
* Take signed customer contracts and configure Customer Accounts with purchased Products/Services
* Set up products using product-specific configuration parameters, use learned judgment to resolve inconsistencies in product interrelationships
* Identify patterns in configurations which lead to introduction of new products and selling opportunities
* Ensure all contract product control values are correctly set and configured
* Other duties and responsibilities as assigned
Who You Are:
* 3+ years professional experience, including 2+ years operations experience, preferably at a SaaS, eCommerce or other subscription-based company.
* Experience in Business Operations.
* A Bachelor's degree, or equivalent work experience.
* Familiarity with SaaS and Agile workflows and technologies.
* Familiarity with Salesforce, Zuora, Impartner, and Marketo.
* Familiarity with end-to-end process design, rollout, and project management.
* Proven record using operations expertise to improve efficiency and drive productivity.
* Hybrid - 3 days per week in office.
Diversity & Inclusion at BigCommerce
We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.
Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.
#LI-LH1
#LI-HYBRID
(Pay Transparency Range: $49,920-$74,880)
The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *********************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
* require payment of recruitment fees from candidates;
* request personally identifiable information through unsanctioned websites or applications;
* attempt to solicit money from you as part of the hiring process or as part of an employment offer;
* solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
$49.9k-74.9k yearly Auto-Apply 5d ago
Marketplace Implementation Manager
Bigcommerce 4.8
Austin, TX job
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
As a Commerce brand, Feedonomics is a leading product feed management platform that helps brands, retailers, and agencies list and optimize products across top ecommerce channels worldwide. Feedonomics manages everything from onboarding to ongoing feed optimization, enabling our clients to scale faster with less effort. Feedonomics has earned a strong reputation for a full-service model and powerful technology-all rooted in a commitment to excellence.
The Marketplace Implementation Manager I is responsible for the configuration and project management of a Marketplace Onboarding. The Marketplace Implementation Manager collaborates with the Marketplace Enterprise Feed Manager and Product Data Analyst to syndicate optimized data within the Feedonomics UI to downstream Marketplace channels. The Implementation Manager also collaborates with clients to integrate with FeedAMP, and manages FeedAMP order-testing and go-live. configuring, optimizing, and transforming retailer product data to meet the unique requirements of individual marketplace platforms. The Implementation Manager will collaborate closely with clients to communicate technical requirements, guide them through onboarding, and support a smooth product listing and order fulfillment process. Success in this role requires a calm, solution-oriented approach, strong project management, and a commitment to delivering exceptional client experiences while adhering to Feedonomics and marketplace best practices.
What You'll Do:
* Lead the onboarding of new marketplace channels by documenting optimization requirements, product assortment filters, channel-specific rules, and feed schedules in alignment with best practices
* Ensure accurate completion of Data Review and Onboarding Form
* Effectively collaborate with Product Data Analyst to build feeds to specification within SLA
* Effectively manage client expectations by providing regular updates and timely responses to inquiries and requests through Feedsupport
* Maintain accurate architecture documentation of work completed and ensure all open requests are updated accordingly
* Advise clients on FeedAMP and facilitate successful order testing and transition to production
* Manage support for clients listing on all standard channels like Amazon, Walmart, eBay, and Tik Tok
* Manage and prioritize tasks across various channels, including the ticketing system, email, and other workflows
* Consistently meet deadlines and deliverables set by direct managers and team leads
* Leverage internal tools and resources in alignment with company policies and standard operating procedures
* Ensure compliance with client Service Level Agreements (SLAs) and uphold a high standard of service delivery
Who You Are:
* 3 years of experience in eCommerce, marketplace integration, feed management, or technical project implementation
* Strong understanding of marketplace platforms such as Amazon, Walmart, Target+, eBay, and others
* Proficiency in data manipulation tools, including Excel, Google Sheets, and basic knowledge of SQL, XML, or HTML
* Strong organizational and project management skills, with the ability to manage multiple onboarding projects concurrently
* Excellent communication skills to coordinate with clients and internal teams, and to clearly document requirements and deliverables
* Analytical mindset, with the ability to troubleshoot data issues, identify patterns, and propose scalable solutions
* Client-focused attitude with a proactive and solution-oriented approach
* Comfort working cross-functionally with technical, operations, and support teams
* Bachelor's degree in Computer Science, Marketing, Information Systems, or a related field required (or equivalent experience)
#LI-AL1
#LI-HYBRID
(Pay Transparency Range: $54,000-$90,000)
The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *********************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
* require payment of recruitment fees from candidates;
* request personally identifiable information through unsanctioned websites or applications;
* attempt to solicit money from you as part of the hiring process or as part of an employment offer;
* solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
$54k-90k yearly Auto-Apply 38d ago
Staff Engineer
CDK Global 4.1
CDK Global job in Austin, TX
Remote (with flexibility to work from the Austin, TX office as desired or needed)
About Us
CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company's cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.
Position Summary
SME within own functional/business unit. Lead contributor on multi-dimensional projects with significant and unique components. May lead functional teams and projects with complex resource requirements, risks and challenges. Works independently with guidance only in complex situations. Impacts the achievements of customer, operational, project or service objectives across work teams. Develops new concepts, methods, and techniques for cross functional initiatives. Significant impact on functional/business unit. Drive timely/quality delivery against business goals, while evangelizing and improving engineering excellence. Requires highly specialized depth and/or breadth of expertise within own function/specialty and practical knowledge of other related areas. Leads cross-functional project teams.
Position Responsibilities & Essential function
Solves a variety of highly complex and multifaceted problems within and/or across multiple areas
Uses sophisticated analytical thought and provides unique thought leadership in evaluating issues
Guided by long-term business unit goals and objectives
Determines objectives and approaches to projects across business unit
Mentors and provides specialized technical guidance to others within own function
Partners with functional leadership to influence priorities and objectives
Provides technical expertise to peers in other functions
Network with others in multiple functions
Qualifications
Preferred:
Programming and design experience with proven track record of delivering products in production.
Ability to lead design for complex project.
Ability to technically document software deliverables through use cases, design documents, and technical specifications
Proficient with test-driven development and web template technologies
Experience utilizing Agile and Scrum software development methodologies
Ability to document, track and monitor a problem/issue to a timely resolution
Ability to design components for scale, performance, and experience
Knowledge of operating systems
Collaborative problem-solving ability and self-motivated
Action-oriented and results-focused
Strong influencing skills; strong verbal and written communication skills along with prioritization of duties
Education/Experience
Bachelor's degree in Computer Science, Engineering, or related field with at least 8 years of experience, or a Masters degree with at least 6 years of experience; OR in lieu of a bachelor's degree at least 10 years of experience
Strong technical knowledge of Java, Spring Boot, Kafka, and AWS
Knowledge of SOLID principles, Unit Testing, and CICD
Base Compensation: $130,000 - $160,000
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement
At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.
$130k-160k yearly Auto-Apply 60d+ ago
Senior Benefits Specialist
Bigcommerce 4.8
Austin, TX job
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
Commerce is looking for a Senior Benefits Specialist to assist with the company's global benefits administration. Under general direction from the Director, Total Rewards, this position is responsible for managing all tasks necessary to accomplish Commerce's benefits administration objectives. This position serves as the point of contact for benefits and related HR Policy execution. This position is hybrid and based in our Austin office.
What You'll Do
* Lead administration for global benefit programs including medical, dental, vision, life insurance, spending accounts, commuter benefits, retirement plans, voluntary & supplemental offerings, wellness programs, and COBRA
* Support the annual benefits open enrollment process, including system testing, communication development, and employee training
* Performs complex analysis of data to support benefits compliance requirements, including, but not limited to, 401(k) annual audit, Non-Discrimination Testing, 401(k) funding, benefits billing, etc.
* Partner with HRIS and Payroll on integration and file feeds, including Workday system setup, testing, execution, and coordination of data to providers
* Ensure compliance and perform audits for all applicable federal and state laws, including but not limited to ACA, ERISA, HIPAA, FMLA, ADA, OSHA, etc.
* Partner with benefits vendors, brokers, and carriers, serving as the primary point of contact for service delivery and issue resolution.
* Maintain benefits portal and knowledgebase articles, ensuring employees have access to the latest benefits information
* Facilitate employee benefits education through new hire onboarding, annual open enrollment presentations, and ongoing informational sessions
* Provide exceptional customer service to employees while building strong business relationships
* Contributes to the planning of Company benefit events, benefit plan design, and communications
* Support leave of absence administration as needed
* All other job duties as assigned
Who You Are
* 5+ years benefits & retirement administration experience in a global/multi-location
* Solid knowledge of benefit plans, including HSA, FSA, 401k, medical, dental, vision, STD/LTD, and ADD/Life. Prior experience as an account liaison with a health insurance agency preferred
* Thorough knowledge and understanding of Federal and State regulatory laws in regards to Payroll, Benefits, COBRA, HIPAA, FMLA, ADA and ERISA.
* Prior experience with benefit management with HRIS systems, Workday preferred
* Must be analytical, organized and self-motivated with ability to manage competing priorities with a strong sense of confidentiality.
* A true team player with a positive, can-do attitude, who embraces change and shows resilience and adaptability in a fast-moving environment
* Comfortable working hands-on to get things done and quickly shifting to complex strategy discussions
* Able to transition quickly between hands-on execution and complex strategic discussions
* Can accomplish results and desired outcomes through formal and informal corporate structures
* Passionate about embracing AI technology and interested in exploring its application to enhance benefits administration and processes
* Exceptional client relationship skills
* Advanced excel, powerpoint and Google Workspace skills
* Certification in benefits (CEBS, PHR, or SHRM-CP/SCP) a plus
#LI-AL1
#LI-HYBRID
(Pay Transparency Range: $83,000 - $124,000)
The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *********************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
* require payment of recruitment fees from candidates;
* request personally identifiable information through unsanctioned websites or applications;
* attempt to solicit money from you as part of the hiring process or as part of an employment offer;
* solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
$83k-124k yearly Auto-Apply 13d ago
Director, Total Rewards
Bigcommerce 4.8
Austin, TX job
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
At Commerce, we're building a company where people can do the best work of their careers-and the way we reward, support, and celebrate our teams is a critical part of that mission. Reporting to the Chief People Officer, the Director, Total Rewards plays a key role in shaping an exceptional employee experience by leading the strategy and execution of our global compensation and benefits programs.
This leader ensures our rewards are competitive, equitable, transparent, and aligned with the values that define who we are. Through innovative program design, thoughtful governance, and deep cross-functional partnership, the Director, Total Rewards will elevate how we attract and retain talent, enable growth, and reinforce a high-performance, people-first culture. If you are energized by building modern, data-driven, and employee-centered Total Rewards programs that truly make an impact, this is the opportunity to help shape the future of work at Commerce.
What You'll Do
* Develop and execute a global Total Rewards strategy aligned with business goals, talent needs, and market competitiveness
* Lead, mentor, and develop a team of compensation and benefits professionals, ensuring operational excellence and strong partnership across the organization
* Oversee the design, implementation, and administration of competitive, compliant compensation and benefits programs
* Manage all compensation elements-including job architecture, salary structures, bonus plans, long-term incentives, and recognition programs
* Lead executive compensation programs and support the Board Compensation Committee and compensation governance, including coordination with external consultants
* Own global benefits strategy, plan design, vendor management, and cost optimization
* Drive pay equity reviews, internal equity assessments, and compliance with emerging pay transparency requirements
* Build and manage the annual Total Rewards roadmap, including program updates, cyclical processes, and policy enhancements
* Serve as a strategic advisor to senior leaders on compensation philosophy, pay decisions, job architecture, incentive design, and benefits optimization
* Lead rewards analytics, including benchmarking, survey participation, workforce cost modeling, and insights reporting
* Partner with Finance on budgeting, forecasting, and financial modeling for all rewards programs
* Oversee Total Rewards technology solutions (e.g., Workday Advanced Compensation, market pricing tools), ensuring accurate configuration, automation, and continuous improvement
* Identify, champion, and implement AI-driven tools and innovations that streamline Total Rewards processes, enhance analytics, and elevate the employee experience, fostering a culture of curiosity and continuous improvement
* Develop and execute communication strategies that promote transparency and employee understanding of compensation and benefits programs
* Ensure compensation and benefits practices comply with local and international labor laws, regulatory requirements, and internal governance standards
* Stay current on global rewards trends, regulatory changes, and best practices; proactively recommend improvements and innovation
Who You Are
* 10+ years of progressive experience in compensation, benefits, and global rewards, ideally in a high-growth or publicly traded technology company, 4+ years managing people
* Strong expertise in broad-based compensation, executive compensation, equity programs, and global market pricing. CCP, CBP, CEBS preferred
* Proven ability to build and scale Total Rewards infrastructure, including processes, systems, job architecture, and governance practices
* Embody a bold, builder's mindset-agile, curious, resilient, and fueled by grit-embracing change as an opportunity to innovate, grow, and create People-first solutions that elevate the Commerce experience
* Exceptional analytical and financial modeling skills; strong proficiency in Excel and data analysis
* Strong leadership, communication, and relationship-building capabilities; ability to influence executives and partner cross-functionally
* High degree of integrity, discretion, and professionalism
#LI-AL1
#LI-HYBRID
(Pay Transparency Range: $160,000- $240,00)
The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *********************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
* require payment of recruitment fees from candidates;
* request personally identifiable information through unsanctioned websites or applications;
* attempt to solicit money from you as part of the hiring process or as part of an employment offer;
* solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
$160k-240k yearly Auto-Apply 15d ago
Senior Data Solutions Developer
Bigcommerce 4.8
Austin, TX job
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
Senior Data Solutions Developer
Austin, TX
As Senior Data Solutions Developer you will help lead the evolution of our data-driven decision-making at scale across the company. This role will be responsible for building, maintaining and supporting data warehousing solutions with an emphasis on creating automated and/or algorithmic approaches that reduce or replace manual effort. You will be instrumental in ensuring access to clean, consistent and logical data to stakeholders in a wide variety of roles.
What You'll Do
* Build and maintain scalable scheduled jobs to extract, load and transform data, in addition to troubleshooting and fixing problems with existing data warehouse ELT jobs.
* Collaborate closely with internal business stakeholders to gather requirements, coordinate deployments, and meet deadlines
* Develop an understanding of business systems and processes in one or more areas of the business such as Sales, Marketing, Customer Success and finance.
* Build and maintain Entity Relationship Diagrams (ERD)
* Transform raw data into highly structured and consistent data sets used by analysts tools to power business insights
* Develop scalable, efficient, and automated processes and data pipelines, in addition to diagnosing and debugging problems with existing structures
* Make recommendations to improve technical systems and infrastructure
Who You Are
* 3-5 years experience in data warehousing, data modeling, and/or analytics preferred
* Advanced SQL skills in both DML and DDL are required
* Experience with database platforms like Snowflake, Redshift, BigQuery or similar
* Intermediate Python skills plus scripting in 1 or 2 other languages (BASH/Python/JavaScript/etc)
* Experience developing and maintaining ETL\ELT processes and common data transformation techniques (e.g. normalization and denormalization, string parsing, primary key generation)
* Experience with Airflow is a plus
* Familiarity with dimensional data modeling techniques (snowflake and star schemas, fact tables, slowly changing dimensions,periodic snapshot tables, surrogate keys, etc.)
* Exposure to Amazon Web Services or Linux command
* Possess at least a Bachelor's degree in a quantitative field (economics, statistics, business, computer science) or equivalent experience, advanced degree a plus
* You are motivated by adding business value and driving revenue for the company
* Quantitative mindset and passion for data
* You are a curious problem solver with a growth mindset
* You enjoy interacting and collaborating with technical developers and analysts as well as non-technical business staff throughout the organization
* Able to deal with ambiguity and problem-solve independently
* Self-starter: able to succeed and have an impact with minimal direction
* Ambitious, self-motivated, and goal-oriented
* Excellent time management skills
* Strong communication skills, both verbal and written
#LI-LH1
#LI-HYBRID
(Pay Transparency Range: $91,000-$154,000)
The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *********************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
* require payment of recruitment fees from candidates;
* request personally identifiable information through unsanctioned websites or applications;
* attempt to solicit money from you as part of the hiring process or as part of an employment offer;
* solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
$91k-154k yearly Auto-Apply 36d ago
Web Content Publishing Manager
Bigcommerce 4.8
Austin, TX job
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
This role oversees end-to-end web production and CMS operations to ensure Commerce's global web properties are high-performing, scalable, and strategically aligned with business goals. The position drives operational excellence by managing complex publishing workflows, translation/localization systems, major web initiatives, and a high-performing team of web publishing specialists. By collaborating cross-functionally across design, content, SEO, product, engineering, and marketing, this role enables seamless delivery of web projects and continuous optimization of site performance, accessibility, and user experience. Success in this position requires strong ownership, systems thinking, exceptional project management, and the ability to guide stakeholders toward efficient, scalable solutions. The ideal candidate thrives in a fast-paced environment, demonstrates expert CMS proficiency, applies data-driven decision-making, and proactively identifies opportunities for innovation and operational improvement.
What You'll Do:
* Oversee web production and content publishing across Commerce's web properties
* Own and enhance our CMS (Contentful/Makeswift) architecture, operations and administration - managing complex publishing workflows, QA processes, permissions, taxonomies, content models, content governance and documentation
* Responsible for the content publishing lifecycle - From idea/request to final implementation, you will be responsible for ensuring initiatives are clearly defined, strategically aligned and executed accurately in line with web best practices, brand guidelines and marketing priorities
* Manage the web publishing backlog - working with project management, stakeholders and cross-functional teams to define requirements, prioritize tasks and strategize implementation that align with business objectives
* Own translation and localization processes - managing TMS (Smartling) systems and integrations ensuring operational effectiveness and alignment with global marketing strategy
* Support execution of publishing requests and initiatives utilizing CMS, TMS, DAM, and design systems to create, publish and maintain web pages
* Support major initiatives within the web roadmap, acting as the CMS consultant and web operations expert, by providing strategic recommendations and execution of project requirements
* Lead a team of high-performing publishing specialists - defining goals/priorities, managing workload and resource allocation, overseeing daily publishing/QA, mentorship and training
* Guide stakeholder discussions towards strategically aligned, operationally efficient and scalable web production solutions
* Facilitate innovation and efficiency - evaluate new CMS tools, automation workflows, and AI-driven enhancements that improve web performance, enhance user experience and drive operational scale.
* Partner cross-functionally with design, content, SEO, product, marketing and development teams to implement best practices and maintain web performance, accessibility and reliability
Who You Are:
* 5+ years of experience in web operations, digital marketing, or similar role with a focus in website management for multiple enterprise brands
* Expert proficiency in CMS systems (Contentful preferred)
* Demonstrable ability to own and enhance large scale publishing operations that are strategically aligned with business objectives
* Experience in supporting large-scale web projects such as CMS migrations, tech-stack overhauls or rebrands
* Solid understanding of web best practices, including on-page/technical SEO, accessibility, performance and user experience.
* Strong program/project management skills in cross-functional settings; adept in dealing with complex timelines, dependencies, and stakeholder expectations
* Ability to drive outcomes in a fast-paced environment; effective collaboration and working independently
* Intermediate working knowledge of HTML/CSS and web development procedures
* Experience with web translation & localization operations and best practices at a global scale
* Strong attention to detail with an ability to spot technical, UX, and content issues during QA
* Bachelor's degree or equivalent professional experience.
* Bonus points if you are familiar with tools such as: Smartling, Figma, Bynder, Amplitude, Screaming Frog, Google Search Console, Jira and Asana
#LI-AL1
#LI-HYBRID
(Pay Transparency Range: $65,000-$110,000)
The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *********************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
* require payment of recruitment fees from candidates;
* request personally identifiable information through unsanctioned websites or applications;
* attempt to solicit money from you as part of the hiring process or as part of an employment offer;
* solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
$65k-110k yearly Auto-Apply 15d ago
Senior Financial Analyst, Pricing & Compensation
Bigcommerce 4.8
Austin, TX job
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
Senior Financial Analyst, Pricing & Compensation
What You'll Do:
* Develop new pricing levers, models, and methods that drive revenue growth, improve win rates, and strengthen customer value.
* Analyze current pricing performance and customer behavior to identify opportunities, assess elasticity, and recommend pricing improvements.
* Design, execute, and evaluate pricing experiments, including A/B tests and scenario modeling, to validate hypotheses and quantify impact.
* Translate complex pricing concepts and model outputs into clear narratives, reports,, and recommendations for senior leaders and non-technical teams.
* Support Sales in a Deal-Desk capacity by providing pricing guidance, evaluating non-standard deal structures, and ensuring quotes align with financial and strategic goals.
* Partner cross-functionally with Sales, Finance, Product, and Legal to ensure pricing strategies are aligned, scalable, and operationally feasible.
* Build and maintain pricing tools, calculators, and dashboards to increase visibility into pricing performance and improve decision-making.
* Monitor and report on the effectiveness of new pricing initiatives, synthesizing insights and recommending refinements based on performance trends.
* Assist with monthly close activities and inquiry management tied to Incentive Compensation
* Support the broader Financial Planning and Analysis team as needed
Qualifications:
* 5+ years of relevant experience, ideally in one of the following: banking, payments, pricing, deal-desk, corporate finance
* Exceptional excel modeling skills with experience in financial modeling and conducting market and pricing analyses
* Solid understanding of commercial metrics, marketplace dynamics, unit economics, pricing mechanics, competitive positioning, and cash flow models
* Excellent written and verbal communication skills, with a creative approach to problem-solving and a demonstrated ability to use data to influence senior leaders, optimize processes, and improve performance
* Self-starter with a passion for learning and continuous improvement, comfortable working independently and collaborating across time zones
* Ability to work in a hybrid environment, with in-person attendance required three days per week at our Austin Domain office
#LI-KE1
#LI-Hybrid
(Pay Transparency Range: 91,832.00 - 137,748.00)
The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *********************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
* require payment of recruitment fees from candidates;
* request personally identifiable information through unsanctioned websites or applications;
* attempt to solicit money from you as part of the hiring process or as part of an employment offer;
* solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
$64k-88k yearly est. Auto-Apply 8d ago
Lead Software Engineer (Scala) - Storefront
Bigcommerce 4.8
Austin, TX job
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
Lead Software Engineer (Scala) - Storefront
Commerce is searching for a Lead Software Engineer to join the Storefront Team. We are currently a large, distributed team that engages with the entire Engineering organization by maintaining Commerce's Storefront Environment which allows shoppers to browse products and make purchases for all of our merchants stores.
Responsibilities:
* Maintain and improve services that power Commerce's Storefront Environment
* Support bug fixes and implement enhancements to applications in Production
* Mentor and help engineers become more productive by removing blockers
* Produce technical documentation of workflows related to the Storefront
* Work and collaborate with a team distributed between US and EU timezones
* Work closely with engineers to gather requirements and develop the team's roadmap
* Comfortable exploring and engaging in unfamiliar languages, tools, and technologies
Requirements:
* 7+ years of professional experience as a Software Engineer
* Experience developing in Scala, Node.js, and React, with experience with Cloudflare and Cloudflare Workers as a bonus
* Experience with evolving/scaling high throughput applications
* Able to lead the team in project discovery, design, and implementation
* Desire to work in a collaborative, open environment on an Agile team as a contributor and mentor
* Fluent in English
* Hybrid: 3 Days per week in office
Education:
* BS degree required or higher degree in Computer Science or related technical field
Diversity, Equity, and Inclusion at Commerce
Our employees make the difference. At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *****************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent
job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
* Require payment of recruitment fees from candidates
* Request personally identifiable information through unsanctioned websites or applications
* Attempt to solicit money from you as part of the hiring process or as part of an employment offer
* Solicit money to complete visa requirements as part of a job offer
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
#LI-LH1
#LI-HYBRID
(Pay Transparency Range: $158,291 - $237,437)
The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *********************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
* require payment of recruitment fees from candidates;
* request personally identifiable information through unsanctioned websites or applications;
* attempt to solicit money from you as part of the hiring process or as part of an employment offer;
* solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
$158.3k-237.4k yearly Auto-Apply 5d ago
Senior Talent Acquisition Recruiter - Contract
Bigcommerce 4.8
Austin, TX job
Welcome to the Agentic Commerce Era
At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
Senior Talent Acquisition Recruiter - contract position Summary
We are seeking a versatile Senior Talent Acquisition Recruiter to identify and engage top-tier talent, focusing on building exceptional teams. This full-cycle recruiter will leverage their knowledge of competitive markets, superior sourcing skills, extensive candidate network, persistent drive, passion for results, and our recruiting tools to find high-performers for our expanding company.
What you'll do:
Identify and recruit top notch talent across multiple areas of our business, recruiting Technical and non-Technical candidates, you can plug & play across multiple business units
Conduct research on target companies and candidates, leveraging tools like LinkedIn Recruiter, in addition to other online resources
Develop innovative sourcing strategies to attract the best and brightest talent and work diligently to fill active job openings, and maintain a strong pipeline bench for high volume roles
Proactively source diverse candidates to expand the diversification of our talent pool.
Drives improvements in recruiting process, quality & efficiency
Organize strategic recruiting events to help us grow the Commerce employment brand within the community through traditional and non-traditional recruiting methods
Collaborate with your Recruiting teammates as well as your partners on our People Experience team (Human Resources)
Who you are:
5+ years of experience with full life-cycle recruiting for top talent, ideally for the technology industry, either in house or within an agency; software, internet, or social media company preferred
A bachelor's degree in Human Resources, Business Administration, Psychology, Organizational Development, Communications, Sociology, or a related field is preferred. We also recognize that valuable skills and perspectives can come from a variety of educational and professional backgrounds - equivalent experience in talent acquisition, recruiting, or related areas will be considered in place of a formal degree.
Strong research skills and the ability to conduct research on target companies and candidates, leveraging online resources (social tools, LinkedIn, Boolean search queries, etc.)
Previous experience using a Candidate Management and/or Applicant Tracking software tool (we use Workday)
Strong interviewing skills, both in person and over video interviews -- the ability to identify the very best talent from average talent
Comfort with emerging technologies, including artificial intelligence (AI) tools for recruitment, is highly valued.
A communicator. Excellent written and verbal communication skills
A builder. You love building teams and the impact your role has in advancing an organization.
A utility player. You're willing to help out wherever needed.
A closer. You get to know your candidates as individuals and know what motivates their search so that it all matches up when we are ready to make an offer.
Customer focused. You're obsessed with providing the best experience for candidates and your internal hiring teams.
Fluent in English
Innovative. You have success stories of creative ways you've been able to source candidates and enjoy sharing tips of the trade with your teammates.
Collaborative. You build good relationships with your teammates, hiring teams, and partners in HR, Compensation, and Operations.
#LI-MS1
#LI-REMOTE
#LI-HYBRID
(Pay Transparency Range: $50-60 per hour)
The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *********************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
require payment of recruitment fees from candidates;
request personally identifiable information through unsanctioned websites or applications;
attempt to solicit money from you as part of the hiring process or as part of an employment offer;
solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
$50-60 hourly Auto-Apply 1d ago
Director, Customer Marketing
Bigcommerce 4.8
Austin, TX job
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
Commerce is seeking a strategic, data-driven Director of Customer Marketing to drive engagement, retention, expansion, and advocacy across our growing customer base. This role sits at the intersection of marketing, customer success, and revenue, leading programs that help customers realize value, drive adoption, and champion our platform to the broader commerce ecosystem.
You'll own the full customer lifecycle-from launch to loyalty-developing integrated campaigns that increase product adoption, identify and nurture expansion opportunities, and foster an engaged customer community.
What You'll Do:
Customer Lifecycle Marketing
* Design and execute marketing programs to engage customers at every lifecycle stage: onboarding, adoption, retention, cross-sell/upsell, and advocacy
* Partner with Customer Success and Sales to drive engagement campaigns that reduce churn and accelerate time-to-value.
* Develop trigger-based, personalized lifecycle journeys using in-product messaging, email, and digital touchpoints to improve activation and ROI
Retention and Expansion
* Build and manage retention campaigns that drive increased product usage, feature adoption, and expansion into new product lines
* Collaborate with Revenue teams to design targeted cross-sell and upsell plays informed by product engagement data and segmentation insights
* Own customer satisfaction and health metrics (e.g., NPS, CSAT, engagement scores) as leading indicators of retention
Advocacy and Community
* Lead customer advocacy programs including case studies, testimonials, references, and speaker recruitment for events and press opportunities
* Oversee customer community initiatives-online forums, ambassador programs, and peer networking events-to strengthen relationships and share best practices
* Partner with Product Marketing to elevate the voice of the customer into GTM messaging and roadmap priorities
Analytics and Measurement
* Establish dashboards and performance tracking for customer campaign metrics: retention rate, product adoption, NPS, and expansion pipeline
* Continuously optimize campaigns through A/B testing, segmentation, and data-driven insights
* Report program performance to executive stakeholders, demonstrating measurable business impact and ROI
Who You Are:
* 7+ years of B2B SaaS marketing experience, with at least 3+ years focused on customer or lifecycle marketing
* Experience in ecommerce, payments, or digital commerce platforms strongly preferred
* Proven success launching data-driven retention and expansion programs that directly impact ARR and customer health
* Strong collaboration skills across Marketing, Product, Customer Success, and Sales organizations
* Expertise with CRM, marketing automation, and analytics platforms (e.g., HubSpot, Salesforce, Gainsight, or similar)
* Exceptional communication skills and a passion for driving customer value through marketing
#LI-AL1
#LI-HYBRID
(Pay Transparency Range: $129,000- $218, 000)
The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *********************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
* require payment of recruitment fees from candidates;
* request personally identifiable information through unsanctioned websites or applications;
* attempt to solicit money from you as part of the hiring process or as part of an employment offer;
* solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
$129k-218k yearly Auto-Apply 8d ago
Sales Engineer
CDK Global 4.1
CDK Global job in Austin, TX
Stability meets Agility
. CDK is one of the largest technology providers to the automotive industry, with more than 26,000 dealer sites in over 100 countries and nearly 9,000 employees worldwide. From data scientists to sales and operations experts, we're hiring to support your growth and ours.
GreenLight Your Career.
Job Description
CDK Data Services, Inc. is the automotive industries engine for automotive data. We collect, standardize, cleanse, enhance and serve data for Auto, Heavy Truck, and Agricultural OEM's (Original Equipment Manufacturers), dealers, parts suppliers and the leading web marketing portals. If you've looked at a car online, ordered a part or gotten a reminder to change your oil, chances are you've seen our work. No one has more experience managing automotive retail data. We process data for nearly all of the dealerships in the U.S. and Canada. That's 23,000 dealerships and over 140,000 data connections every day. The modern retail automotive industry relies on our data collection, cleansing and enhancement. Without CDK Data Services, there would be no automotive web portals, no vehicle histories, no customer relationship management, and no parts locators. We fuel business solutions for the entire industry.
We have an immediate opening available for a Sales Engineer.
This position provides technical knowledge of automotive data solutions to clients and prospects by:
Delivering clear, dynamic technical sales presentations and product demonstrations
Collaborating with both Product Marketing and Client Services to ensure technical knowledge of solutions and services is up-to-date
Working with the Project Management Office to define solution requirements, perform solution reviews, gather resource estimates for proposals, and provide opportunity status updates
Preparing and providing documentation for Statements of Work (SOW) or other technical documentation needed for proposals as requested
Serving as the primary point of contact for all technical questions during the sales cycle
Assisting in market analysis/research for emerging market opportunities as well as Sales, Marketing, R&D and other internal departments in formulating and/or executing strategies, plans and programs to target markets
Qualifications
What You Bring to the Table:
Bachelor's Degree or equivalent work experience preferred
Automotive industry experience is strongly preferred, DMS (Dealer Management Systems) experience a absolute plus
Sales Engineering experience presenting technical SAAS solutions to clients and prospects strongly preferred
Strong interpersonal skills, which includes the ability to successfully interact with a variety of departments and management levels
Strong written and verbal communication skills, including the ability to develop detailed presentations, proposals, and/or analysis/reports Strong presentation and analytical skills required
Experience responding to Requests for Proposals (RFP's) strongly preferred
Accuracy of work and strong attention to detail as well as a strong track record of timely deliverables required
Ability to travel 25% required
Additional Information
We offer a competitive benefits package that will go into effect on day 1 (yes, day 1):
• A variety of Medical, Dental, Vision & Prescription options
• Long/Short Term Disability
• Flexible Spending & Health Saving Account options
• Life Insurance
• 401(k) with a company match
• Tuition reimbursement
• Paid vacation, sick time, holidays, and floating holidays
• Wellness programs
• And much more……
Want to learn more about CDK? Visit ***************** Visit our Careers Page: http://*****************/company/career-opportunities#sthash.bCGnm6x6.dpuf
#GreenLightYourCareer
$65k-102k yearly est. 60d+ ago
Director, Solution Consulting
Anaplan 4.5
Austin, TX job
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture.
Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together!
Solution Consulting Director
At Anaplan, we believe the most powerful business transformations are led by people who are relentlessly curious and brave enough to challenge the status quo. We are looking for a presales Solution Consulting Director who enjoys leading teams and solving business problems with enterprise software solutions.
As a core Solution Consulting Director, you will join our presales organization as a 2nd line leader with responsibility for our teams aligned to Enterprise, Canada, Retail and Consumer Goods industries. This role is ideal for a dynamic leader with a strong background in SaaS and Enterprise sales, a deep understanding of business planning and performance management, and a proven track record of leading high-performing presales teams in complex selling environments.
Responsibilities and Impact
Team Leadership: Lead, coach, and mentor a team of Solution Consulting Managers and Solution Consultants, ensuring continuous professional growth and skills development.
Strategy: Develop and implement strategies that align with sales objectives, Anaplan product capabilities, and customer needs.
Sales Partnership: Partner closely with sales leaders to manage the business, shape account strategy, influence deal strategy, and drive value-based selling approaches tailored to large organizations.
Cross-functional Collaboration: Collaborate with Product, Customer Success, Marketing, and Professional Services teams to align presales efforts with product innovation and customer success initiatives.
Customer Engagement: Oversee and lead strategic customer meetings with your team showcasing Anaplan's ability to solve complex business problems across finance, supply chain, and other planning domains.
Executive Alignment: Cultivate strong relationships with senior customer leaders and act as a trusted advisor during the sales cycle.
Thought Leadership: Stay ahead of market trends and Anaplan innovations, serving as a subject matter expert and evangelist for AI and connected planning.
Qualifications
10+ years of experience leading presales, solution consulting, or technical sales roles in a SaaS or enterprise software environment in both 1st and 2nd line roles.
Strong understanding of enterprise software sales cycles and methodologies such as Value Selling, MEDDICC, or Solution Selling.
Hands-on experience with enterprise planning processes and solutions in the finance, supply chain, workforce, or sales domains.
Knowledge of enterprise AI platforms, GenAI, Agentic AI, and machine learning.
Proven track record of building relationships with CxO or VP customer leaders.
Exceptional communication and presentation skills in front of customer executives and large audiences at industry events.
Bachelor's degree in business, computer science, or related field (MBA
Base Salary Range:$180,000-$257,000 USD
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.
$180k-257k yearly Auto-Apply 1d ago
AI Ops - Software Engineer II
Bigcommerce 4.8
Austin, TX job
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
We are looking for a Full Stack Engineer to join our AI Operations organization and partner closely with the Data Solutions team to design, build, and scale the systems that power our AI-driven operations. In this role, you'll help shape the next generation of internal products and automation frameworks-transforming ideas into intelligent, intuitive, and impactful tools that enable teams across the company to work smarter and faster.
You'll collaborate within a well-defined development cycle that connects engineering, analytics, and AI expertise across both teams. Working alongside AI Operations roles such as the Business Analyst, and Automation Specialist, you'll help translate business use cases into technical solutions-from rapid prototyping and data integration through to final rollout. You'll also work closely with Data Engineers within the same organization to ensure applications integrate seamlessly with our data infrastructure and adhere to best practices for scalability, performance, and security.
You'll be part of a fast-moving, collaborative team that values experimentation, innovation, and craftsmanship. Working alongside analysts, engineers, and operations leaders, you'll have the autonomy to prototype new concepts, own end-to-end product delivery, and play a key role in expanding how Commerce leverages AI to drive efficiency and business growth.
What You'll Do
* Design, build, and maintain full stack web applications that enable automation, streamline workflows, and extend AI capabilities across internal teams
* Develop secure, high-performance APIs and services that connect data systems, AI models, and business applications into a cohesive, scalable ecosystem
* Create intuitive, user-friendly interfaces for internal products that empower non-technical users to harness AI tools and insights.
* Collaborate with AI Operations and Data Solutions stakeholders to translate strategic goals into technical requirements, prototypes, and production-ready solutions
* Rapidly prototype and iterate on new applications and features, experimenting with AI integrations and automation concepts to drive measurable business impact
* Implement engineering best practices for performance optimization, maintainability, and data security across all deployed systems.
* Document system architecture, workflows, and development processes to support transparency, knowledge sharing, and scalability
* Partner with a broader team of data engineers and analysts to ensure shared ownership of systems, clear priorities, and strong technical support
Who You Are
* Experienced - 3+ years of professional experience as a full stack engineer, with a proven track record of building and scaling production-grade applications
* Technically Skilled - Proficient in modern front-end and back-end frameworks such as React, Next.js, Vue, Node.js, and Python (FastAPI, Flask), with experience in cloud environments like AWS, GCP, or Vercel
* AI Curiosity - Passionate about building AI-driven products and automation systems that transform how teams operate and make decisions
* Collaborative - Adept at working across technical and business functions, balancing rapid prototyping with long-term architecture planning
* Product-Minded - Thinks beyond code to design systems and experiences that are scalable, maintainable, and valuable to end users
* Agile Builder - Thrives in fast-moving environments, comfortable testing new ideas quickly while maintaining high standards for quality and reliability
* Documentation-Driven - Values transparency and clarity, creating documentation that helps others build on your work with confidence
#LI-AL1
#LI-HYBRID
(Pay Transparency Range: $92,000 -$150,000)
The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at *********************************
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
* require payment of recruitment fees from candidates;
* request personally identifiable information through unsanctioned websites or applications;
* attempt to solicit money from you as part of the hiring process or as part of an employment offer;
* solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
$92k-150k yearly Auto-Apply 60d+ ago
Senior Solutions Consultant
Anaplan 4.5
Austin, TX job
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture.
Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together!
Senior Solution Consultant - Enterprise Accounts
At Anaplan, we believe the most powerful business transformations are led by people who are relentlessly curious and brave enough to challenge the status quo. We are looking for a highly experienced technical strategist and innovator who enjoys solving business problems with enterprise AI solutions. This isn't about demoing software; it's about architecting a new future for how the world's leading companies plan, decide and act.
Job Description
As a core Senior Solution Consultant, you will join our presales team supporting some of our largest enterprise customers. You will be responsible for all aspects of the technical sales process by working directly with customers and collaborating with sales, domain specialists, business value consultants, product managers, customer success, and partners.
Why this Role Matters
Decision Making is moving fast in the AI era. Business leaders are no longer looking for just cost control-they need forecasting automation, cross-functional alignment, and real-time insights. You'll help them get there.
You'll work with decision-makers at leading enterprise organizations, influencing outcomes that impact thousands of employees and billions in revenue.
You'll represent one of the fastest-growing enterprise AI platforms, with a commission structure and career path to match your ambition.
You'll be aligned to a select number of accounts to build deep relationships and expand our solutions across multiple lines of business.
You'll be working on the cutting edge of innovation to bring to life our vision of AI-driven scenario planning and analysis across a connected enterprise.
Your Responsibilities and Impact
Partner with account executives on technical strategy and sales process for accounts in your territory.
Be the technical solution expert across platform capabilities, including AI, data modeling and planning applications.
Lead discovery sessions that move beyond features and functions to uncover critical business needs.
Design and deliver tailored, narrative-driven demos that directly address customer pain points and showcase a clear vision for their future.
Execute proof-of-concept workshops that prove Anaplan's value in the customer's own context.
Serve as the voice of the customer to our product management teams, ensuring your insights from the field shape the future of the Anaplan platform.
Coordinate and align specialist and product teams to help position multi-product solutions and mature complex opportunities to close.
Develop a multi-year technology vision and roadmap with your customers in cooperation with the Anaplan Customer Success team.
Your Qualifications
7+ years of experience in a presales, solution consulting, or business transformation role (SaaS/enterprise software preferred).
Know how to collaborate with account executives and own the technical sales process, including account strategy, discovery, demos, solution roadmaps and other technical validation
Strong grasp of value-based selling and storytelling, not just showing features and functions.
Skilled with problem solving at the intersection of technology and business.
Proven ability to make complex ideas sound simple, clear, and persuasive with experience in public speaking.
Knowledge of enterprise AI platforms, GenAI, Agentic frameworks, machine learning, and data integration.
Hands-on experience with enterprise planning processes and solutions (g. Finance, Supply Chain, Workforce, Sales Performance) preferred
Familiarity with EPM, CPM, BI, or ERP systems is a strong asset
Prior industry experience with aligned accounts a plus
Base Salary Range:$139,000-$188,000 USD
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.