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The role of a Claims Service Specialist is crucial in the insurance industry, involving the processing and management of claims. As of October 2025, the average salary stands at $39,962 annually. This figure can fluctuate based on several factors, including geographic location, years of experience, and the specific sector within the industry.
Experience plays a significant role in salary determination. Entry-level positions may start lower, while specialists with years of experience can see substantial increases. States such as California and New York typically offer the highest salaries for this position, often exceeding the national average. Additionally, specialized roles within larger organizations often command higher compensation.
With the ongoing demand for skilled claims professionals, opportunities are available across various sectors, including health insurance, property, and casualty insurance. As you advance your career, consider exploring roles that require additional certifications or specialized skills to enhance your earning potential further.
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The average claims service specialist salary in Alaska, Washington, and California are the highest in the U.S. The lowest average claims service specialist salary states are Colorado, West Virginia, and South Dakota.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Florida | $47,166 | $22.68 |
| 2 | Illinois | $49,197 | $23.65 |
| 3 | Iowa | $45,102 | $21.68 |
| 4 | Rhode Island | $44,290 | $21.29 |
| 5 | Vermont | $43,448 | $20.89 |
| 6 | Minnesota | $46,984 | $22.59 |
| 7 | Alaska | $50,936 | $24.49 |
| 8 | Washington | $50,777 | $24.41 |
| 9 | Oregon | $46,417 | $22.32 |
| 10 | Tennessee | $39,407 | $18.95 |
| 11 | Missouri | $43,308 | $20.82 |
| 12 | South Carolina | $43,784 | $21.05 |
| 13 | California | $50,680 | $24.37 |
| 14 | Delaware | $39,960 | $19.21 |
| 15 | Georgia | $44,029 | $21.17 |
| 16 | North Dakota | $40,122 | $19.29 |
| 17 | New York | $43,099 | $20.72 |
| 18 | Indiana | $39,345 | $18.92 |
| 19 | District of Columbia | $50,511 | $24.28 |
| 20 | Nebraska | $39,073 | $18.79 |
| 21 | Michigan | $37,741 | $18.14 |
| 22 | Arizona | $38,189 | $18.36 |
| 23 | Ohio | $38,407 | $18.46 |
| 24 | Louisiana | $37,892 | $18.22 |
| 25 | Kansas | $39,012 | $18.76 |
| 26 | Texas | $39,906 | $19.19 |
| 27 | North Carolina | $38,320 | $18.42 |
| 28 | Maine | $36,675 | $17.63 |
| 29 | New Hampshire | $37,830 | $18.19 |
| 30 | Wyoming | $39,692 | $19.08 |
| 31 | Utah | $38,304 | $18.42 |
| 32 | Connecticut | $37,499 | $18.03 |
| 33 | Arkansas | $37,133 | $17.85 |
| 34 | Massachusetts | $38,068 | $18.30 |
| 35 | Maryland | $41,125 | $19.77 |
| 36 | Nevada | $36,481 | $17.54 |
| 37 | New Jersey | $37,719 | $18.13 |
| 38 | Wisconsin | $36,358 | $17.48 |
| 39 | Pennsylvania | $36,914 | $17.75 |
| 40 | Alabama | $37,330 | $17.95 |
| 41 | Oklahoma | $35,817 | $17.22 |
| 42 | Montana | $36,061 | $17.34 |
| 43 | Hawaii | $40,215 | $19.33 |
| 44 | Idaho | $36,316 | $17.46 |
| 45 | Colorado | $35,534 | $17.08 |
| 46 | South Dakota | $32,663 | $15.70 |
| 47 | New Mexico | $32,500 | $15.63 |
| 48 | West Virginia | $33,886 | $16.29 |
| 49 | Virginia | $36,477 | $17.54 |
| 50 | Kentucky | $32,265 | $15.51 |
| 51 | Mississippi | $28,579 | $13.74 |
The highest-paying cities for claims service specialists are Renton, WA, Poway, CA, and Chicago, IL.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Renton, WA | $50,953 | $24.50 |
| 2 | Poway, CA | $50,031 | $24.05 |
| 3 | Chicago, IL | $49,257 | $23.68 |
| 4 | Jacksonville, FL | $46,877 | $22.54 |
| 5 | Savannah, GA | $44,301 | $21.30 |
| 6 | OFallon, MO | $43,392 | $20.86 |
| 7 | New York, NY | $43,072 | $20.71 |
| 8 | Houston, TX | $40,243 | $19.35 |
| 9 | Kansas City, KS | $39,003 | $18.75 |
| 10 | Tucson, AZ | $38,269 | $18.40 |
| 11 | Fall River, MA | $38,098 | $18.32 |
| 12 | Edison, NJ | $37,676 | $18.11 |
| 13 | Birmingham, AL | $37,154 | $17.86 |
| 14 | Chesapeake, VA | $36,495 | $17.55 |
| 15 | Morgantown, WV | $34,234 | $16.46 |
A claims service specialist's salary ranges from $32,000 a year at the 10th percentile to $48,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $48,000 | $4,000 | $23 |
| 75th Percentile | $44,000 | $3,667 | $21 |
| Average | $39,962 | $3,330 | $19 |
| 25th Percentile | $35,000 | $2,917 | $17 |
| 10th Percentile | $32,000 | $2,667 | $15 |
The highest paying types of claims service specialists are solution specialist, specialist, and special service associate.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Service Agent | $29,769 | $2,481 | $14.31 | 218,795 |
| Claims Service Representative | $36,043 | $3,004 | $17.33 | 127,339 |
How would you rate the starting salaries for claims service specialists, as well as the prospects for salary advancement?
Dr. Kate Seltzer Ph.D.
Assistant Professor, Rowan University
Top companies hiring claims service specialists now:
Claims service specialist salaries at W. R. Berkley and BERKLEY TECHNOLOGY SERVICES are the highest-paying according to our most recent salary estimates. In addition, the average claims service specialist salary at companies like HUB International and CNA Insurance are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | W. R. Berkley | $45,831 | $22.03 |
| 2 | BERKLEY TECHNOLOGY SERVICES | $44,113 | $21.21 |
| 3 | HUB International | $41,298 | $19.85 |
| 4 | CNA Insurance | $40,787 | $19.61 |
| 5 | Chubb | $40,365 | $19.41 |
| 6 | GEICO | $40,294 | $19.37 |
| 7 | Nationwide | $40,287 | $19.37 |
| 8 | Allstate | $39,919 | $19.19 |
| 9 | Adecco | $37,111 | $17.84 |
| 10 | Landstar System | $36,277 | $17.44 |
| 11 | Centers Plan For Healthy Living | $35,562 | $17.10 |
| 12 | West Virginia University | $35,070 | $16.86 |
The average claims service specialist salary has risen by $5,822 over the last ten years. In 2014, the average claims service specialist earned $34,140 annually, but today, they earn $39,962 a year. That works out to a 11% change in pay for claims service specialists over the last decade.
Compare claims service specialist salaries for cities or states with the national average over time.
Compare claims service specialist salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $40,000 | $19.21 | +3.1% |
| 2024 | $38,700 | $18.61 | +2.8% |
| 2023 | $37,600 | $18.10 | +2.5% |
| 2022 | $36,700 | $17.64 | +1.8% |
| 2021 | $36,000 | $17.32 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Ogden Clinic | Claims Specialist-Administrative Services East | Ogden, UT | 06/26/2025 | $29,218 |
| Government Employees Insurance Company | Claims Service Specialist | Poway, CA | 06/13/2025 | $47,792 |
| Arbella Insurance | Claims Service Specialist I (N)-Farmington CT Office | Farmington, CT | 05/25/2025 | $56,349 |
| Arbella | Claims Service Specialist I (N)-Hybrid | Quincy, MA | 05/22/2025 | $56,349 |
| Proassurance | Claims Services Specialist I-Podiatry & Chiropractic | Birmingham, AL | 05/17/2025 | $34,561 |
| Proassurance Corporation | Claims Services Specialist I-Podiatry & Chiropractic | Okemos, MI | 05/13/2025 | $34,561 |
| Proassurance Corporation | Claims Services Specialist I-Podiatry & Chiropractic | Greenwood, IN | 05/13/2025 | $34,561 |
| Proassurance Corporation | Claims Services Specialist I-Podiatry & Chiropractic | Mechanicsburg, PA | 05/13/2025 | $34,561 |
| Geico Insurance | Claims Service Specialist | Virginia Beach, VA | 05/10/2025 | $45,000 |
| Geico | Claims Service Specialist | Tucson, AZ | 05/04/2025 | $41,993 |
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