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The average salary for a Client Care Representative is approximately $33,832 per year, translating to about $16 per hour. This role is essential in maintaining customer relationships and addressing client needs effectively. Salaries can vary significantly based on location, experience, and industry.
Experience plays a crucial role in determining salary levels. Entry-level positions might start at around $28,000, while seasoned professionals can earn upwards of $40,000. Additionally, working in regions with a higher cost of living often translates to increased pay.
Identifying the highest-paying states for Client Care Representatives can enhance your earning potential. States like California and New York typically offer better compensation due to their high demand for skilled customer service professionals. Cities such as San Francisco and New York City are among the best-paying locations.
With the right skills and experience, a position as a Client Care Representative can provide a solid income while offering opportunities for advancement. Explore various job listings and salary insights to determine the best path for your career.
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The average client care representative salary in Alaska, Washington, and Oregon are the highest in the U.S. The lowest average client care representative salary states are North Carolina, New Mexico, and South Carolina.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Iowa | $41,320 | $19.87 |
| 2 | North Dakota | $39,097 | $18.80 |
| 3 | Minnesota | $40,876 | $19.65 |
| 4 | Illinois | $39,244 | $18.87 |
| 5 | Wyoming | $37,965 | $18.25 |
| 6 | Alaska | $50,715 | $24.38 |
| 7 | Washington | $49,317 | $23.71 |
| 8 | Oregon | $44,607 | $21.45 |
| 9 | Kentucky | $35,355 | $17.00 |
| 10 | Arizona | $35,642 | $17.14 |
| 11 | Massachusetts | $44,230 | $21.26 |
| 12 | Missouri | $38,237 | $18.38 |
| 13 | California | $43,216 | $20.78 |
| 14 | Nebraska | $36,096 | $17.35 |
| 15 | Montana | $35,669 | $17.15 |
| 16 | Wisconsin | $35,666 | $17.15 |
| 17 | Kansas | $34,982 | $16.82 |
| 18 | Rhode Island | $38,388 | $18.46 |
| 19 | Idaho | $35,030 | $16.84 |
| 20 | Utah | $35,071 | $16.86 |
| 21 | Colorado | $36,386 | $17.49 |
| 22 | Michigan | $33,466 | $16.09 |
| 23 | Vermont | $35,956 | $17.29 |
| 24 | Hawaii | $40,132 | $19.29 |
| 25 | Ohio | $32,884 | $15.81 |
| 26 | Maryland | $37,837 | $18.19 |
| 27 | Texas | $35,146 | $16.90 |
| 28 | Tennessee | $32,429 | $15.59 |
| 29 | Nevada | $33,847 | $16.27 |
| 30 | Indiana | $34,234 | $16.46 |
| 31 | Delaware | $33,636 | $16.17 |
| 32 | South Dakota | $31,291 | $15.04 |
| 33 | New York | $37,501 | $18.03 |
| 34 | Oklahoma | $31,038 | $14.92 |
| 35 | Maine | $30,052 | $14.45 |
| 36 | Georgia | $31,080 | $14.94 |
| 37 | New Hampshire | $32,042 | $15.40 |
| 38 | West Virginia | $28,084 | $13.50 |
| 39 | Pennsylvania | $32,399 | $15.58 |
| 40 | District of Columbia | $35,904 | $17.26 |
| 41 | Alabama | $29,834 | $14.34 |
| 42 | Louisiana | $30,099 | $14.47 |
| 43 | New Jersey | $32,550 | $15.65 |
| 44 | Arkansas | $31,344 | $15.07 |
| 45 | Connecticut | $32,657 | $15.70 |
| 46 | Florida | $30,300 | $14.57 |
| 47 | North Carolina | $29,811 | $14.33 |
| 48 | New Mexico | $28,615 | $13.76 |
| 49 | Mississippi | $23,012 | $11.06 |
| 50 | South Carolina | $28,604 | $13.75 |
| 51 | Virginia | $26,785 | $12.88 |
The highest-paying cities for client care representatives are Anchorage, AK, Lakewood, WA, and Attleboro, MA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Anchorage, AK | $50,798 | $24.42 |
| 2 | Lakewood, WA | $49,397 | $23.75 |
| 3 | Attleboro, MA | $44,516 | $21.40 |
| 4 | Los Angeles, CA | $42,853 | $20.60 |
| 5 | Chicago, IL | $39,407 | $18.95 |
| 6 | Deer Park, NY | $37,657 | $18.10 |
| 7 | Wheat Ridge, CO | $36,458 | $17.53 |
| 8 | Washington, DC | $35,895 | $17.26 |
| 9 | Phoenix, AZ | $35,772 | $17.20 |
| 10 | Franklin, WI | $35,413 | $17.03 |
| 11 | Logan, UT | $35,315 | $16.98 |
| 12 | San Antonio, TX | $35,172 | $16.91 |
| 13 | Indianapolis, IN | $33,940 | $16.32 |
| 14 | Levittown, PA | $32,756 | $15.75 |
| 15 | Franklin, TN | $32,430 | $15.59 |
| 16 | Alpharetta, GA | $31,239 | $15.02 |
| 17 | North Little Rock, AR | $31,118 | $14.96 |
| 18 | Winter Park, FL | $30,698 | $14.76 |
| 19 | Asheville, NC | $29,936 | $14.39 |
| 20 | Columbia, SC | $28,687 | $13.79 |
A client care representative's salary ranges from $25,000 a year at the 10th percentile to $44,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $44,000 | $3,667 | $21 |
| 75th Percentile | $39,000 | $3,250 | $19 |
| Average | $33,832 | $2,819 | $16 |
| 25th Percentile | $29,000 | $2,417 | $14 |
| 10th Percentile | $25,000 | $2,083 | $12 |
The highest paying types of client care representatives are business representative, field representative, and phone representative.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Support Representative | $37,404 | $3,117 | $17.98 | 243,140 |
| Customer Relations Representative | $38,632 | $3,219 | $18.57 | 235,295 |
| Customer Sales Representative | $38,744 | $3,229 | $18.63 | 303,801 |
| Consumer Sales Representative | $38,514 | $3,209 | $18.52 | 216,394 |
| Support Representative | $33,372 | $2,781 | $16.04 | 246,710 |
| Business Representative | $51,604 | $4,300 | $24.81 | 197,264 |
Top companies hiring client care representatives now:
Client care representative salaries at Northwestern Mutual and La Jolla Pharmaceutical are the highest-paying according to our most recent salary estimates. In addition, the average client care representative salary at companies like LifeWorks and State Of Illinois - Illinois Student Assistance Commission are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Northwestern Mutual | $44,464 | $21.38 |
| 2 | La Jolla Pharmaceutical | $38,037 | $18.29 |
| 3 | LifeWorks | $37,840 | $18.19 |
| 4 | State Of Illinois - Illinois Student Assistance Commission | $37,070 | $17.82 |
| 5 | Banner Health | $36,418 | $17.51 |
| 6 | Ethos Veterinary Health | $34,965 | $16.81 |
| 7 | H-E-B | $34,494 | $16.58 |
| 8 | COUNTRY Financial | $34,336 | $16.51 |
| 9 | Benjamin Franklin Plumbing | $33,931 | $16.31 |
| 10 | Brown & Brown | $33,856 | $16.28 |
| 11 | VetCor | $33,651 | $16.18 |
| 12 | Columbia Bank | $33,622 | $16.16 |
| 13 | Bank of America | $33,539 | $16.12 |
| 14 | One Hour Heating & Air Conditioning | $33,390 | $16.05 |
| 15 | Acc Of Nyc | $33,273 | $16.00 |
| 16 | West Coast Fertility | $33,140 | $15.93 |
| 17 | The Independent Traveler | $33,135 | $15.93 |
| 18 | Mister Sparky | $32,855 | $15.80 |
| 19 | The RoomPlace | $32,854 | $15.80 |
| 20 | Cigna | $32,691 | $15.72 |
The average client care representative salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Manufacturing | $34,849 | $16.75 |
| 2 | Technology | $34,792 | $16.73 |
| 3 | Finance | $34,230 | $16.46 |
| 4 | Automotive | $33,859 | $16.28 |
| 5 | Health Care | $32,160 | $15.46 |
| 6 | Professional | $31,064 | $14.93 |
The average client care representative salary has risen by $4,929 over the last ten years. In 2014, the average client care representative earned $28,903 annually, but today, they earn $33,832 a year. That works out to a 11% change in pay for client care representatives over the last decade.
Compare client care representative salaries for cities or states with the national average over time.
Compare client care representative salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $33,800 | $16.27 | +3.1% |
| 2024 | $32,800 | $15.76 | +2.8% |
| 2023 | $31,900 | $15.32 | +2.5% |
| 2022 | $31,100 | $14.93 | +1.8% |
| 2021 | $30,500 | $14.66 | +1.8% |
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