Sleep Therapy- CSR
Collections representative job in Murfreesboro, TN
Essential Duties and Responsibilities:
Ensure that all orders are processed in a timely and accurate manner with the appropriate paperwork completed; all orders must be entered into the system timely with all necessary documentation included and ready for billing upon delivery (or as allowed by authoritative and governing guidelines)
Handle inbound and outbound phone calls in a timely and professional manner; respond to inquiries and calls with proper prioritization and within reasonable timeframe; ensure that interactions are documented in the patient (customer) account within the software.
Monitor and process faxes and other sources of orders/referrals; enter and account for each in the software and ensure response/action is taken accordingly.
Efficiently coordinate branch transactions (deliveries, pick-ups, exchanges, returns, service, repair/maintenance) with appropriate staff (drivers, warehouse, liaisons, therapists, sales) and with patients (customers)
Facilitate collection of patient balances for new and existing accounts; manage payment plans and recurring payments in order to produce desirable collection results for the branch.
Contribute, both individually and as a team, to the achievement of operational, financial, and cultural performance goals for assigned branch location(s); be an advocate of management and a positive presence in the branch.
Maintain current knowledge of and ensure compliance with company policies and procedures; stay current in medical billing practices, eligibility and insurance requirements, documentation requirements, and billing reimbursement.
Develop and maintain working knowledge of products and services offered by the company, relevant governmental or regulatory requirements, and accreditation requirements.
Maintain a high level of service satisfaction with patients and referral sources; maintain strong working relationships with branch staff and other employees.
Ensure physical control and proper care of company assets, account for movement of physical assets within the software in a timely fashion.
Maintain professional, polite, and respectful interactions with employees, patients/customers, referrals sources, vendors; maintain professional appearance with clothing, grooming, and personal hygiene.
Responsible for performing other duties as assigned by management.
Qualifications:
High school diploma or equivalent.
Preferred Knowledge, Skills and Abilities:
Customer service experience preferred.
Relevant healthcare or medical billing experience preferred.
Knowledge of medical billing practices, eligibility and insurance requirements, and billing reimbursement.
Commitment to service excellence and superior performance.
Solid verbal and written skills.
Proper phone and email etiquette.
Manage time effectively.
Able to multi-task and complete all assigned tasks at quality levels and within deadlines.
Organized and structured in carrying out responsibilities.
Professionally postured in both behavior and physical appearance.
Strong interpersonal and communication skills; respectful and polite in all interactions.
Able to physically lift, carry, and move equipment.
Efficient use of technology and software.
You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. and on-call rotations as assigned. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
Patient Billing Representative
Collections representative job in Brentwood, TN
The Patient Billing Representative serves as a subject matter expert and lead resource for patient billing inquires, escalations and issue resolution. This role ensures a positive patient experience while maintaining compliance with billing policies.
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
Research complex or escalated patient billing inquiries and partner with internal and external resources to resolve.
Monitor and research Better Business Bureau inquiries and collaborate with management on response.
Audit and review patient billing process for accuracy and completeness.
Communicate patient inquiry trends or issues to management and recommend process improvements.
Support the department in meeting performance goals for call handling, patient satisfaction, and resolution time.
Monitor and triage patient billing inquiries via email or tracking system to ensure timely and accurate resolution.
Provide courteous and professional customer service to patients and all internal and external departments.
Complete other related duties or special projects as assigned.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
NON-ESSENTIAL FUNCTIONS:
Work with other departments within PathGroup and subsidiaries.
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned.
AT&T Customer Representative
Collections representative job in Franklin, TN
AT&T Customer Brand Ambassador - Join Prime Management Group in Nashville, TN!
Are you passionate about technology, customer service, and achieving sales success? Prime Management Group, based in Nashville, TN, is seeking a driven and enthusiastic AT&T Customer Brand Ambassador to represent our client AT&T, a leader in wireless services. Grow your career in an exciting retail sales environment and make an impact in one of the most dynamic industries.
What You'll Do:
Promote AT&T Products & Services: Engage with customers in retail partner locations, showcasing AT&T's wireless plans, devices, and accessories. Build strong relationships with customers by explaining product features and offering personalized solutions.
Meet and Exceed Sales Goals: Leverage your sales expertise to consistently hit or surpass weekly and monthly sales targets. Your success directly impacts your income and career progression.
Deliver Exceptional Customer Experiences: Provide top-tier customer service by answering questions, offering advice, and recommending tailored solutions to meet customer needs.
Maintain Expert Product Knowledge: Stay up-to-date with the latest AT&T wireless products, services, and promotions through ongoing training and development.
Collaborate with Retail Partners: Work closely with in-store teams to strengthen the customer experience and enhance AT&T's presence within retail locations.
Your Skills and Qualifications:
Full-Time Availability: Ability to work retail hours, including weekends and holidays, to meet the demands of a fast-paced environment.
Sales-Driven Mindset: You're a natural self-starter who thrives in a goal-oriented setting. Achieving and exceeding targets excites you.
Customer Service Excellence: You excel at connecting with people and providing outstanding service that leaves a lasting impression.
Willingness to Learn: You're eager to dive into training and stay informed about new wireless technology and AT&T products.
Experience in Sales or Retail (Preferred): While previous retail sales experience is helpful, we're happy to train the right candidate who brings passion and a strong drive for success.
What We Offer:
Weekly Pay: Earn reliable weekly compensation based on your performance and results.
W2 Employment Benefits: Enjoy the security of a full-time position with opportunities for growth.
Career Advancement: We prioritize your development through structured training, mentorship, and advancement opportunities.
Dynamic Work Environment: Work in an energetic, fast-paced retail setting, interacting with a variety of customers every day.
Ready to take your career to the next level? Join the Prime Management Group team in Nashville, TN, and represent one of the most recognized brands in wireless services - AT&T!
Auto-ApplyCustomer Service Representative
Collections representative job in Franklin, TN
Do your friends and co-workers refer to you as a people person? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers. You will work with customers via email, telephone and in-person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply!
Hourly rate is negotiable based on experience. Monthly commission based on closed jobs. Paid Holidays, Vacation. Monday through Friday schedule. 8:30 - 5:00. No weekends.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry, we encourage you to apply. Compensation: $15.00 - $18.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyAccount Service Representative (Personal Banker)
Collections representative job in Franklin, TN
Liberty FCU, a full-service credit union, is seeking an Account Service Representative (Personal Banker) to assist with the daily retail operations and activities of the Branch Creek office located at 580 Franklin Rd Suite 100, Franklin, TN 37069. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking and problem-solving skills. Previous credit union or financial institution experience is desired. The Branch Creek hours of operation are Monday-Thursday 9:00 a.m. - 5:00 p.m. and Friday 9:00 a.m. - 6:00 p.m. If applicable, an initial six to eight week paid training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc) will be included. If you are interested in applying for this position, please click Apply.
Duties and responsibilities include but are not limited to the following:
Serve as a primary Account Service Representative.
Meet with members to determine their banking needs and recommend appropriate accounts.
Assist members with enrolling in credit union products and services.
Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures.
Ensure all required account documents are completed accurately.
Strive to meet cross sell goals.
Assist members with certificates, IRA and HSA accounts.
Serve as a Notary Public and Signature Guarantee for credit union transactions.
Open and close safe deposit boxes.
Maintain a working knowledge of the credit union's core processing system.
Serve as a Consumer Loan Processor.
Meet with members to determine their lending needs and recommend appropriate loan type.
Maintain an active knowledge base of lending products, guidelines, policies, and procedures.
Identify and recommend additional products that meets the member's needs.
Ensure all required lending documents are completed accurately.
Make follow up outbound calls to members to inquire about lending needs.
Strive to support branch lending goals.
Serve as back-up Teller/Member Service Representative (MSR).
Perform various member transactions such as deposits, withdrawals, and loan payments.
Ensure transactions are posted efficiently and correctly.
Assist in balancing branch cash machines.
Ensure cash drawer is in balance daily.
Answer member telephone inquiries.
Strive to meet MSR cross sell goals and work to support all branch goals and initiatives.
Open and close the office on a rotating basis or when necessary.
Assist branch office with record keeping of employee absences and training when necessary.
Develop a working knowledge of the credit union's data and word processing system.
Any other duties assigned by my supervisor or management.
Qualifications:
Must have a HS diploma or GED and be at least 18 years of age.
Must be able to work a flexible schedule and travel to other office locations when needed.
Must be able to stand for long periods of time and do some heavy lifting.
Must have 1-2 years of cash handling experience.
Banking experience is desired.
Benefits and Compensation:
Bonus and incentive opportunities
Paid Holidays
Paid Time Off (Vacation, Sick and Personal Days)
Medical, Dental and Vision Insurance
401(k) retirement program with matching funds
Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
Auto-ApplyBilingual Collection Associate Trainee/ Spanish and English
Collections representative job in Franklin, TN
Benefits:
Competitive salary
Paid time off
Training & development
We have an opening for a trainee in our collection department. The chosen applicant will have hands on training by qualified training manager to become a member of our collection team. The collection position is for indoor telephone collection position of our automobile receivables.
Candidate must have excellent communication skills
Ability to work in an office environment
Ability to work with a team
Dependable
Excellent work ethic
Self-starter
Ability to follow instructions
Active listener
Work 8am to 5pm and occasional Saturday Compensation: $18.00 - $20.00 per hour
About Capital Credit LLC CapitalCredit is a subprime finance company engaged in acquiring sub-prime auto receivables from both franchised and independent automobile dealers which have entered into contracts with purchasers of typically used, but some new, cars and light trucks. CapitalCredit then services the receivables it acquires. CapitalCredit commenced operations in Tennessee in 2013. It conducts most of its business in the Southeastern United States. CAREERS Capital Credit LLC is a great place to work. We are growing and expanding within our existing office locations and are always looking for underwriters and collectors. If you are a talented person, with a great work ethic, who wants to work in a fast paced, friendly work environment, or a vendor who would like to do business with us, please take a look at our current openings.
Auto-ApplySpecialist, LBS Purchase Order Match Resolution
Collections representative job in Brentwood, TN
Schedule: M-F, 5x8
Your experience matters
At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier .
More about our team
Our Match Resolution team works closely with procurement and finance to ensure accurate, timely resolution of invoice discrepancies. The team values attention to detail, proactive communication, and fosters a collaborative, problem-solving culture with flexibility and strong workday balance.
How you'll contribute
A Specialist, Purchase Order Match Resolution who excels in this role:
• Identifies root causes of invoice mismatches and coordinates resolution with procurement
• Collaborates with vendors for resubmission or correction of invoices and resolves mis-postings
• Manages end-to-end resolution of documents on hold
• Ensures accurate and timely processing of invoices
• Maintains confidentiality and adheres to healthcare compliance standards (e.g., HIPAA)
• Regular and reliable attendance
Why join us
We believe that investing in our employees is the first step to providing excellent support services. In addition to your base compensation, this position also offers:
• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage -starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
What we're looking for
Applicants should have a high school diploma or equivalent, or a combination of education and experience. Additional requirements include:
• Foundational communication skills to explain procedures and write brief messages
• Ability to apply business-level math to resolve mismatches
• Strong foundational to moderate computer skills, including spreadsheets and data entry
• Comfort working with confidential information and applying healthcare compliance standards
• Experience in healthcare, finance, or procurement settings preferred
EEOC Statement
Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Employment Sponsorship Statement
You must be work authorized in the United States without the need for employer sponsorship.
Auto-ApplyStudent Loan Collector
Collections representative job in Goodlettsville, TN
Job Details GOODLETTSVILLE, TN $16.00 - $18.00 HourlyDescription
Join Our Award-Winning Team as a Collector in the Student Loan Department!
Do you want to make a meaningful difference while working in an environment that values respect, teamwork, and work-life balance? Automated Collection Services, Inc. (ACSI) is looking for Collectors to join our Student Loan Department, where you'll help borrowers find solutions to repay their student loans while building a fulfilling career.
Our Mission
At ACSI, we are dedicated to continuous improvement for the benefit of our clients, employees, and community. We foster a culture that encourages fairness, friendliness, dignity, and respect in all our interactions.
What You'll Do
Guide borrowers through repayment options via inbound and outbound calls with professionalism and care.
Provide education on student loan debt resolution while de-escalating stressful calls.
Ensure compliance with federal and state laws, including the Fair Debt Collection Practices Act (FDCPA).
Maintain accurate records of all interactions and conduct skip tracing when needed.
Contribute to a collaborative team environment built on trust and mutual respect.
Why Choose ACSI?
Award-Winning Workplace: Recognized as one of The Tennessean's Top Workplaces (2014-2024)
A Culture of Respect: Treating everyone with Fairness, Friendliness, Dignity, and Respect (FFDR) is at the heart of everything we do.
Flexibility and Growth: Enjoy a hybrid work model after training, opportunities for advancement, and paid training to ensure your success.
Newly Remodeled HQ: Work in a modern and welcoming corporate office located just outside Nashville.
What We Offer
Competitive Pay: $16.00 - $18.00/hour + Uncapped Bonus Potential
Training Schedule: Onsite training Monday-Thursday (8:00 AM - 5:00 PM) and Friday (8:00 AM - 3:00 PM).
Work-Life Balance: Flex Schedule (40 hours/wk) - One late night of your choice (7pm); close at 3:00pm on Friday
Comprehensive Benefits:
Medical, dental, and vision insurance.
Paid time off (PTO) and 8 paid holidays.
401(k) eligibility after 90 days.
Health savings account and additional insurance options (life, disability, critical illness, accident).
Employee Perks:
Paid training to set you up for success.
Teledoc
Qualifications
What We're Looking For
Education: High school diploma required.
Experience: Call center or debt collection experience is preferred, but not required.
Skills:
Strong de-escalation and communication abilities.
Knowledge of FDCPA and state laws is a plus.
Proficiency in MS Office and multitasking.
Attention to detail, organizational skills, and professionalism.
Mindset: A commitment to treating borrowers and teammates with dignity and respect (FFDR).
Cash Application Specialist
Collections representative job in Franklin, TN
Job DescriptionLoews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their ”uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
The Cash Application Specialist is an integral contributor to the accounts receivable process in a high volume financial shared services environment supporting an exciting collection of hotel properties across North America. This team member supports the Credit and Billing Services team responsible for the timely and accurate applications of payments, remittance account reconciliation activities, payment postings, account adjustments, portal updates and resolution, research and rebilling accounts as needed. Achievement of aggressive performance targets while delivering extraordinary customer service to our hotel teams and clients is of utmost importance. The Cash Application Specialist reports to the Travel Partner Billing Services Manager. The Cash Application Specialist will report to the Credit Services Manager.
Who You Are:
A relationship builder with a dynamic approach to developing connections
A continually curious forward thinker who loves to find creative solutions
A team builder with the ability to establish a strong following
Comfortable with taking the lead in a variety of settings
Collaborator who excels in an exciting, ever-evolving environment
Veterans and military spouses encouraged to apply
What You'll Do:
Upholds all company and industry standards pertaining to PCI compliance, guest confidentiality, and accounting best practices.
Posts and applies payments in hotel's property management system as specified on remittances daily as they are received.
Reconciles remittance information to incoming payments, prepare written communication to clients on discrepancies and host meetings as necessary to ensure timely resolution internally and externally. Use reminders and escalations process until resolved.
Performs daily audit across all bank deposits/properties to ensure all payments received have been posted or applied accurately and timely to accounts receivable ledger.
Researches and resolves missing or discrepant charges to ensure highest levels of billing accuracy including performing any rebills when applicable.
Collaborates with other Credit and Billing Services and hotel team members to resolve payment issues (both posting and application of payment).
Assists with client portal registration and sub-systems for invoice and payment activities.
Collaborates with Training Manager, STAR Trainers and Department Manager on continuous improvement projects and initiatives.
Accountable for achievement of metrics and targets associated with the position.
May be required to work varying schedules to reflect business needs
Required to attend all training sessions and meetings
Ability to perform ”Physical Requirements” as explained below
Other duties as assigned
Your Experience Includes:
Minimum 6 months of billing and accounting experience. HS Diploma or GED equivalent preferred
1-2 years customer-facing work experience in hospitality or finance environment
Ability to work cooperatively with others, maintain confidentiality, and communicate effectively both written and verbally
Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines
Ability to perform both standard and intermediate spreadsheet functions using Microsoft Office
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Specialist Billing
Collections representative job in Brentwood, TN
**Discover a more connected career** A successful Billing Specialist shall coordinate with billing personnel, project supervisors, and project analysts, and customer to set up, maintain, report, invoice, and closeout multiple projects. Organize and develop the materials/labor units from new Purchase Orders into a job/contract for our billing system. Manage lien waivers, permits, and material reconciliation as required for closeout packages. Communicate with ECC customers on progress, closeout, and accounts receivable related items. At a minimum, the position requires a good working knowledge of general office functions; proficient in the use of word processing and spreadsheet software with emphasis on Microsoft and/or Google; ability to use a computer and other office related equipment; ability to read, understand, interpret, input, and analyze data.
**Connecting you to great benefits**
+ Weekly Paychecks
+ Paid Time Off, Parental Leave, and Holidays
+ Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
+ 401(k) w/ Company Match
+ Stock Purchase Plan
+ Education Reimbursement
+ Legal Insurance
+ Discounts on gym memberships, pet insurance, and much more!
**What you'll do**
+ Completion of high-level tasks in support of an assigned department/project
+ Receive, organize, file, and maintain documents and/or data for an assigned department/project
+ Communicate with employees, contractors, vendors, and/or customers to assist assigned department/project
+ Read, interpret, and input data in support of an assigned department/project
**What you'll need**
+ 2 years of related work experience
+ Proficient in the use of office hardware and software (PCs, Tablets, Printers, Copiers, Microsoft, Google, etc.)
+ Excellent Customer Service skills and strong English language skills both oral and written
+ Authorized to work in the United States
+ Successful completion of pre-employment drug screen, background, and motor vehicle record check
**Why grow your career with us**
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
**Building stronger solutions together**
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Specialist, Billing
Collections representative job in Brentwood, TN
Welcome to Ovation Healthcare!
At Ovation Healthcare (formerly QHR Health), we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.
We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.
Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit ******************
Summary:
The Specialist, Billing is responsible for managing the daily billing and ensuring timely accurate clean claims, claim reviews and resolves billing daily claim edits and ensuring compliance with Insurance billing policies and regulations.
Duties and Responsibilities:
Extensive understanding of billing guidelines for UB/1500 claims and a deep understanding of each claim field requirement.
Maintain a list of split billing requirements by payer and add to the team crosswalk and keep abreast of any payer changes. The billing specialist should be well versed in Payer portal appeal uploads and assist with providing the internal team feedback when necessary.
Import claims from host system into claims processing system when required. Review claims that are pended for edits and resolve.
Prepare and submit accurate claims for patient services, ensuring compliance with third party payer guidelines and regulations.
Review patient accounts and reconcile payments with secondary payers and review remittance advice, ensuring all payments are posted correctly and outstanding balances are addressed before filing the secondary payer.
Ensure all billing and collection practices are compliant with CMS regulations, HIPAA, and company policies. Maintain accurate records of all claims and ensure proper documentation in the patient account system.
Meet daily productivity and quality standards as assigned.
Work with internal departments, such as patient financial services, finance, and billing, to address any issues or disputes affecting patient accounts.
Assist management in maintaining or reducing account receivable (AR) days to meet industry standards and improve organizational cash flows.
Knowledge, Skills, and Abilities:
Proven experience in third party insurance billing, collections, or patient accounts, preferably in a healthcare setting.
In-depth knowledge of billing codes, guidelines, and regulations. Familiarity with electronic health record (EHR) systems, billing software, and remittance advice processing. Strong communication skills, with the ability to explain Medicare billing details and resolve patient concerns effectively.
Ability to handle sensitive information and maintain confidentiality in accordance with HIPAA regulations.
Detail-oriented with strong organizational skills and the ability to manage multiple accounts simultaneously.
Problem-solving abilities, particularly regarding billing discrepancies and denied claims.
Work Experience, Education and Certificates:
Experience utilizing Payer portals, client systems and clearing house requirements
3-5 years of experience as a primary biller in hospital Business Office. Medical Terminology, ICD-10, CPT and DRG knowledge a preferred, knowledge of third-party Insurance payer guidelines
High school diploma or equivalent; additional training in medical billing is a plus.
Working Conditions and Physical Requirements:
Work from home and remote location with a stable internet connection, a quiet and dedicated workspace free of distractions, and access to necessary office equipment.
The ability to have daily communication with team members, management, and clients through email, phone calls, video meetings and other collaborative tools.
Primarily requires sitting at a desk for extended period. Proper lighting and ergonomics shole be maintained to reduce eye strain.
Travel Requirements:
None
Auto-ApplyBilling Associate
Collections representative job in La Vergne, TN
Full-Time Position separated into the following types: Contract Billing, Service T&M Billing, 3rd Party/Misc Sales Billing, and Route Delivery Billing
Reports to Billing Manager
SKILL SET
Prior Accounts Receivable experience preferred of a mid-sized company
Prior background preferred of distribution or manufacturing
Excellent Communicator - Customers, Associates, Numerous Management Levels
Excellent Research Skills and Detail Oriented
Flexible Demeanor - Works well with different personalities
Organized and efficient, must be able to manage tasks in multiple branch environment
Software - JD Edwards & PC (Excel, Work, Outlook)
RESPONSIBILITIES
Service Time and Material Billing Clerk
Must have excellent research skills
Daily process invoice and research as needed to bill service performed on assigned accounts
Daily review and or audit service calls/tickets on assigned accounts
Work closely with Service Managers and or Collections to resolve disputed service
Provide various reports to management as needed
ICEE offers its Employees:
Paid holidays, sick time and Paid vacation
Birthday Holiday (Must be used within Employee Birthday Month)
Medical, Dental, Vision Insurance
Employee Stock Purchase Program
Life Insurance
401 (k) Plan
AR Specialist - Healthcare
Collections representative job in Franklin, TN
The AR Specialist is responsible for billing and follow-up of accounts according to documented procedures. Includes but is not limited to: following up on claim status, billing and re-billing of claims, credit balance resolution, denial management, following up on aging accounts, and maintaining up to date account information.
Essential Responsibilities:
Monitors claim status and records in system daily for commercial insurance billing.
Ensure timely collection of outstanding A/R and perform a variety of clerical and accounting functions to resolve billing issues of submitted claims
Review EOBs, assist in verifying patient coverage if needed, and assist with patient billing inquiries through a billing queue
Conducting outbound calls to insurance companies and/or patients to reconcile account issues and outstanding account balances
Facilitates and initiates appeals to insurance companies for higher payments and other appeals as needed.
Handles correspondence from payers to ensure all information required for claim processing is provided.
Review and resolve credit balances or unassigned money remaining on an account.
Provides customer service and follow through on account questions.
Assists with Special Projects as needed.
Education and/or Experience:
High School Diploma or equivalent; college preferred
1-3 yrs of experience with Receivables /collections in a healthcare setting is required
Strong telephonic communication skills
Why You'll Love Working Here - Our Amazing Benefits:
ð Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee only healthcare coverage option is also available.
ð¨ ð© ð§ ð Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
𤱠Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
ð´ Plenty of Paid Time Off: Start with
18 days of PTO annually
and enjoy
11 paid holidays,
including one floating holiday to use as you choose!
ð¼ Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
ð³ Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
ð Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
ð Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable!
ð Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
ð§ Premium Calm Health Subscription: Enjoy a
free premium Calm Health app subscription
to support your mental wellness.
ð¡ Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
ð¾ Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
Accounts Receivable Coordinator
Collections representative job in Franklin, TN
ABOUT US:
U.S. Multimodal Group (USMMG) is a company that specializes in providing comprehensive transportation and logistics solutions. The company operates across various modes of transport including truckload and intermodal, offering a seamless and integrated service to ensure efficient and timely delivery of goods. Its expertise lies in coordinating and managing complex logistics operations, catering to diverse client needs with customized solutions. By leveraging advanced technology, strategic planning, and a vast network of resources, U.S. Multimodal aims to optimize supply chains, reduce operational costs, and enhance overall customer service in the transportation sector.
JOB SUMMARY:
U.S. Multimodal is seeking a hands-on and experienced USMMG is seeking a detail-oriented and proactive Accounts Receivable Coordinator to support the financial operations of the organization. This role will be responsible for customer collections, receiving and reviewing customer payment, entering them into the company's accounting system and ensuring timely cash reconciliation. The ideal candidate will thrive in a fast-paced environment, demonstrate strong problem-solving abilities, and collaborate effectively with cross-functional teams.
This job is on-site full-time in Franklin, TN. There is no relocation assistance for this opportunity.
Must be legally authorized to work in the United States. Employment eligibility will be verified through E-Verify, and a background check is required.
KEY RESPONSIBILITIES:
Process incoming payments, including checks, electronic transfers, and credit card transactions, ensuring accurate application to customer accounts.
Reconcile daily cash receipts with bank statements and accounting system records to identify and resolve discrepancies.
Generate and distribute customer invoices promptly, verifying accuracy and completeness of billing information.
Communicate with customers in a timely manner regarding overdue accounts, sending reminders, and negotiating payment arrangements.
Investigate and resolve billing disputes or payment discrepancies by collaborating with sales, customer service, and other departments
Perform additional duties as assigned.
QUALIFICATIONS:
Bachelor's degree in accounting or related field or equivalent experience in lieu of degree is required.
3+ years of relevant accounting experience; or an equivalent combination of education and experience
Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook
Strong attention to detail and accuracy with documentation and reports
Strong Customer Service Skills
Ability to manage priorities in a fast-paced, evolving environment
Excellent communication, time management, and problem-solving skills
Capable of analyzing problems and creating solutions with minimal guidance
Work Environment & Physical Demands:
Regular, predictable attendance is required
Must comply with organizational policies, procedures, and confidentiality requirements
Primarily sedentary work performed in a temperature-controlled office setting
Must be able to sit for extended periods and use standard office equipment for approximately 8 hours a day.
WHAT WE OFFER:
Offering a competitive salary (based on experience).
Competitive commission plan.
Benefits include; PTO, Paid Holidays, medical, dental, visions, company paid Life and Long-term disability, and additional options.
Company offers a 401(k) program and company match for eligible employees.
Opportunities for career advancement and continued professional development.
A dynamic, exciting, and mission-driven work environment.
Equal Opportunity Statement:
U.S. Multimodal is an Equal Opportunity Employer and we are committed to fostering a safe and friendly workplace. All qualified individuals are encouraged to apply.
Webber - Third Party Claims & Data Collector (Part Time) - Infrastructure Management
Collections representative job in Murfreesboro, TN
Join Ferrovial: Where Innovation Meets Opportunity Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people's lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide., including Highways, Airports, Construction, and Energy.
Founded in 1963, Webber, part of Ferrovial Construction, is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community. Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and public private partnership (P3) solutions. Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class technology and vast resources.
Why Ferrovial?
* Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference.
* Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.
* Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation.
* Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.
* Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.
* Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.
Job Description:
Join Our Team as a Third Party Claims and Data Collector and Progress Your Career with Webber
Inspiring Career Opportunity
Are you wanting to get your foot in the door at a fast-growing Company? Webber, an industry leader in construction and infrastructure, is seeking a dynamic Third Party Claims and Data Collector to join our team.
Your Role: Driving excellence through technical expertise and innovation
Provides pertinent information describing incident/accident to the Claims Coordinator to initiate the claim against those individuals or companies for the project, managing paperwork, as well as collecting visual image data from damaged assets (roadways, medians, signs, guardrails, fences, bridges, tunnels, vegetation, etc.) for digital claims submission, as directed by the Third Party Coordinator and/or Supervisor.
What You Will Do:
* Receives audits and maintains the documentation packet from Emergency Response Coordinators which outlines accidents that have damaged highway property. It contains:
* Incident/Accident Report
* Police Report
* Statement of Charges
* Pictures, if applicable
* Providing above to the Claims Coordinator to initiate claim.
* Monitors/responds to ongoing questions or requests for additional information.
* Documents actions by accessing and entering data into database.
* Positively contribute to a diverse, inclusive and fair work environment, free from discrimination, bullying and harassment.
* Carry out all duties in line with Company policies and procedures as amended from time to time
Who You Are: A Profile of Success
* Minimum of High School or GED Required
* A valid driver's license and a good driving record. (Required)
* Insurance / claims industry experience preferred but not required
* Experience with customer service and administrative support in a fast-paced environment
* Experience in related industry, i.e. construction, industrial, DOT, is highly desired
* Demonstrates innovation and creative problem-solving skills
* Ability to use discretion in handling confidential information
* Ability to prioritize and complete a high volume of work and manage multiple incidents
* Proficient use of Microsoft Office Software
* Strong written and oral communication skills
* Demonstrated ability to work collaboratively with leadership and staff across all functional areas of the business
* Ability to lift up to 50 pounds
* Ability to think clearly and focus on your safety in your immediate surroundings, while using tools and equipment or driving.
Schedule:
Part time hours Monday-Friday during normal office hours
What You'll Love: The Webber Advantage
* Competitive base salary
* A commitment to equal employment opportunities.
* 401k match up to 6%
* Learning and development programs and education reimbursement
* Opportunities for professional growth in a company that values innovation and sustainability.
* A collaborative culture that values each member of our team.
Ready to Seize the Challenge and Move the World Together?
At Webber, we are not just building infrastructure; we are building careers. If you are eager to contribute to a company that is shaping the world on the move, we want to hear from you. Apply now and take the first step towards a fulfilling career where you can truly make a difference.
Webber and its companies (e.g. Webber, LLC, Webber Waterworks, LLC, Webber Infrastructure Management, Inc., Ferrovial Webber Energy, LLC) provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender, national origin, age, disability, or status as a Vietnam Era or special disabled veteran in accordance with applicable federal and state laws. Webber complies with applicable local, state and federal laws governing nondiscrimination in employment at each location the Company operates. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, leaves of absence, compensation, and training.
Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here!
Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a "Protected Class"), or any other protected class in accordance with applicable laws.
#WeAreFerrovial
Auto-ApplyWebber - Third Party Claims & Data Collector (Part Time) - Infrastructure Management
Collections representative job in Murfreesboro, TN
Join Ferrovial: Where Innovation Meets Opportunity
Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people's lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide., including Highways, Airports, Construction, and Energy.
Founded in 1963, Webber, part of Ferrovial Construction, is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community. Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and public private partnership (P3) solutions. Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class technology and vast resources.
Why Ferrovial?
Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference.
Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.
Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation.
Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.
Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.
Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.
Job Description:
Join Our Team as a Third Party Claims and Data Collector and Progress Your Career with Webber
Inspiring Career Opportunity
Are you wanting to get your foot in the door at a fast-growing Company? Webber, an industry leader in construction and infrastructure, is seeking a dynamic Third Party Claims and Data Collector to join our team.
Your Role: Driving excellence through technical expertise and innovation
Provides pertinent information describing incident/accident to the Claims Coordinator to initiate the claim against those individuals or companies for the project, managing paperwork, as well as collecting visual image data from damaged assets (roadways, medians, signs, guardrails, fences, bridges, tunnels, vegetation, etc.) for digital claims submission, as directed by the Third Party Coordinator and/or Supervisor.
What You Will Do:
Receives audits and maintains the documentation packet from Emergency Response Coordinators which outlines accidents that have damaged highway property. It contains:
Incident/Accident Report
Police Report
Statement of Charges
Pictures, if applicable
Providing above to the Claims Coordinator to initiate claim.
Monitors/responds to ongoing questions or requests for additional information.
Documents actions by accessing and entering data into database.
Positively contribute to a diverse, inclusive and fair work environment, free from discrimination, bullying and harassment.
Carry out all duties in line with Company policies and procedures as amended from time to time
Who You Are: A Profile of Success
Minimum of High School or GED Required
A valid driver's license and a good driving record. (Required)
Insurance / claims industry experience preferred but not required
Experience with customer service and administrative support in a fast-paced environment
Experience in related industry, i.e. construction, industrial, DOT, is highly desired
Demonstrates innovation and creative problem-solving skills
Ability to use discretion in handling confidential information
Ability to prioritize and complete a high volume of work and manage multiple incidents
Proficient use of Microsoft Office Software
Strong written and oral communication skills
Demonstrated ability to work collaboratively with leadership and staff across all functional areas of the business
Ability to lift up to 50 pounds
Ability to think clearly and focus on your safety in your immediate surroundings, while using tools and equipment or driving.
Schedule:
Part time hours Monday-Friday during normal office hours
What You'll Love: The Webber Advantage
Competitive base salary
A commitment to equal employment opportunities.
401k match up to 6%
Learning and development programs and education reimbursement
Opportunities for professional growth in a company that values innovation and sustainability.
A collaborative culture that values each member of our team.
Ready to Seize the Challenge and Move the World Together?
At Webber, we are not just building infrastructure; we are building careers. If you are eager to contribute to a company that is shaping the world on the move, we want to hear from you. Apply now and take the first step towards a fulfilling career where you can truly make a difference.
Webber and its companies (e.g. Webber, LLC, Webber Waterworks, LLC, Webber Infrastructure Management, Inc., Ferrovial Webber Energy, LLC) provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender, national origin, age, disability, or status as a Vietnam Era or special disabled veteran in accordance with applicable federal and state laws. Webber complies with applicable local, state and federal laws governing nondiscrimination in employment at each location the Company operates. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, leaves of absence, compensation, and training.
Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here!
Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws.
#WeAreFerrovial
Auto-ApplyAccounts Receivable Coordinator - Collections
Collections representative job in Brentwood, TN
The Accounts Receivable Coordinator - Collections is responsible for all functions related to collections in the Accounting department, to include: collection calls, correspondence, account review and customer service.
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power
A Better Way to Deliver
for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
Creates and implements new collection processes to increase efficiency
Provides customer service regarding collection issues
Processes and reviews account adjustments
Resolves client discrepancies
Processes short payments
Monitors and maintains assigned accounts, to include: customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos
Reduces delinquency for assigned accounts
Communicates and follows up effectively regarding customer accounts on a timely basis
Establishes and maintains effective and cooperative working relationships with internal and external customers
Provides weekly and monthly reporting to direct supervisor
Provides monthly Delinquency notices
Processes and reports on monthly credit memos
Assumes responsibility for high volume phone calls to assigned delinquent customers
Reconciles customer disputes as they pertain to payment of outstanding balances that are due
Provides excellent and considerate customer service to internal and external customers
Other duties as required and assigned
What you need: (requirements)
Experience
High school diploma or GED (General Education Diploma) equivalency
Minimum 1 to 2 years related experience; or an equivalent combination of education and experience
High volume, corporate collections experience preferred
Accounts Receivable experience preferred
Knowledge of billing and collections procedures
PC literate with experience with Microsoft Outlook, Word and Excel
What you gain from joining our team:
Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
Access wages early with the Rain financial wellness app
Health, dental, and vision insurance after 30 days of employment
401k match
Paid maternity and parental leave
Access to career development, employee resource groups, and mentorship programs
Employee discounts
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Free financial wellness programs
Daycare discount program
Opportunities to volunteer and give back to your community.
+ more!
Join our Team!
Visit our website at
workat GEODIS.com
and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.
OR
Text DELIVER to 88300 to Apply1
Client Billing Specialist
Collections representative job in Brentwood, TN
The Client Bill Representative is responsible for overseeing client billing functions within PathGroup revenue cycle for assigned accounts. This role ensures the accuracy and integrity of client invoices, payment posting, and account reconciliation processes. The Senior Client Bill Specialist serves as a subject matter expert for client billing workflows, assists with escalated client issues, and supports process optimization to improve cash flow and client satisfaction.
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
Ensure accurate and timely creation of client account and billing rules in the billing system for new and updated client bill agreements.
Provide prompt, courteous, and professional customer service to all internal and external clients.
Analyze and resolve client invoice related concerns in a timely manner.
Monitor client aging and drive collection activities for past-due accounts and provide escalation support to management as needed.
Research and lead resolution pertaining to client bill questions, billing discrepancies, pricing variances, and account disputes in collaboration with internal and external teams.
Review and reconcile client accounts, ensuring all adjustments, credits, and payments are accurately applied.
Recommend and assist in the implementation of improvements to billing policies, workflows, and system configurations.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
NON-ESSENTIAL FUNCTIONS:
Work with other departments within PathGroup and subsidiaries.
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned.
Specialist, Billing
Collections representative job in Brentwood, TN
Duties and Responsibilities:
Extensive understanding of billing guidelines for UB/1500 claims and a deep understanding of each claim field requirement.
Maintain a list of split billing requirements by payer and add to the team crosswalk and keep abreast of any payer changes. The billing specialist should be well versed in Payer portal appeal uploads and assist with providing the internal team feedback when necessary.
Import claims from host system into claims processing system when required. Review claims that are pended for edits and resolve.
Prepare and submit accurate claims for patient services, ensuring compliance with third party payer guidelines and regulations.
Review patient accounts and reconcile payments with secondary payers and review remittance advice, ensuring all payments are posted correctly and outstanding balances are addressed before filing the secondary payer.
Ensure all billing and collection practices are compliant with CMS regulations, HIPAA, and company policies. Maintain accurate records of all claims and ensure proper documentation in the patient account system.
Meet daily productivity and quality standards as assigned.
Work with internal departments, such as patient financial services, finance, and billing, to address any issues or disputes affecting patient accounts.
Assist management in maintaining or reducing account receivable (AR) days to meet industry standards and improve organizational cash flows.
Knowledge, Skills, and Abilities:
Proven experience in third party insurance billing, collections, or patient accounts, preferably in a healthcare setting.
In-depth knowledge of billing codes, guidelines, and regulations. Familiarity with electronic health record (EHR) systems, billing software, and remittance advice processing. Strong communication skills, with the ability to explain Medicare billing details and resolve patient concerns effectively.
Ability to handle sensitive information and maintain confidentiality in accordance with HIPAA regulations.
Detail-oriented with strong organizational skills and the ability to manage multiple accounts simultaneously.
Problem-solving abilities, particularly regarding billing discrepancies and denied claims.
Auto-ApplyCollections Associate
Collections representative job in La Vergne, TN
Under the supervision by the Credit and collections Supervisor/Manager a Collector ensures that The ICEE Company is always represented in a professional and courteous manner. Customer and service are always capitalized at ICEE and we have a commitment to success to not only our customers but also our partners and our peers. A collector is responsible for calling customers and collecting on past due invoices. They are held accountable to research and reconcile any open issues with regards to the following: credits, unapplied cash, misapplied cash, disputes, etc.
REQUIREMENTS AND RESPONSIBILITIES
Contact customer for past due balance, thoroughly documenting pertinent information
Communicate with field personnel regarding past due invoices and disputes
Research and reconcile all open issues (credits, unapplied cash, misapplied cash, disputes)
Mail or Fax correspondence (letters and statements)
Communicate account changes/updates with the corresponding department
Place/release customer account holds
Work with collection agency assigning accounts and responding to inquiries
Provide management status of past due accounts
Position requires the ability to work in a very structured environment with a diverse workforce
Other essential duties as may be assigned by the supervisor
COMPETENCIES
To perform this job successfully, the Collector must be comfortable working with JD Edwards. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Research abilities reviewing customer accounts, identify and resolve matters
Excellent oral and written communication skills
Knowledge of Microsoft Based Systems to include but not limited to Word, Excel, and Outlook
Demonstrated ability to make quick and accurate decisions
Strong interpersonal skills in order to effectively communicate with customers, vendors, employees, and upper management
Ability to manage multiple tasks with changing priorities
The capacity to work under pressure and the adaptability to work in an ever-changing environment
MINIMUM REQUIREMENTS
Two years of Accounts Receivable experience Mid-Sized Company
Five years of prior Collections experience preferably business to business
High school diploma or it's equivalent
Capability to type 35 WPM, and the ability to be on the phone 90% of the workday
Background in the distribution or manufacturing a preferred
Pay from: $23/hour
Pay is commensurate with experience, education, skills, training, and certifications.
ICEE offers their Employees
Paid holidays, Sick time and Paid vacation
Birthday Holiday (Must be used within Employee Birthday Month)
Medical, Dental, Vision Insurance
Employee Stock Purchase Program
Life Insurance
401 (k) Plan
EOE Statement
ICEE is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.