Collections representative jobs in Franklin, TN - 169 jobs
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Collections Representative
Accounts Receivable Specialist
Billing Specialist
Collections Associate
Customer Service Representative
Account Services Representative
Collections Specialist
Collector
Collections, Customer Service
Customer Representative
Credit And Collections Analyst
Cash Application Specialist
Customer Service Representative
Pacer Group 4.5
Collections representative job in Lewisburg, TN
Essential Duties and Responsibilities
• Dealer referrals to distributors
• Provide customers with order information, assistance
• Product support: Parts and Equipment
• Transactional: Orders, Claims and Invoicing
• Act as a switchboard for the company- we use a database to help us refer customers to the appropriate department
• Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives
• Agents are also responsible for triage and assistance of internal customer requests. Identify if a customer need can be met or will it require a case transfer to Tier 2.
Top responsibilities
- Answer incoming calls and respond to customers emails
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Entering accurate ordering information into a company system.
- Comfortable working in fast-paced environments
- Strong time management and organizational skills
- Proficiency in Microsoft Office Products (Excel, Word)
- Familiarity with SAP and Call Center, and Sales Force a plus
Requirements
- At least 1 to 3 years of experience required.
Ability to analyze unlike information and draw conclusions/recommendations
- Strong verbal, written and inter-personal communication skills
- Proficiency in MS Office tools
- High degree of self-motivation to address and improve business needs.
- Sense of urgency, self-initiative, commitment, and sense of ownership is a must.
- Superior follow-up and follow-through skills
- Highly organized and flexible with the ability to prioritize their individual time while balancing customer's demands and requirements to meet company objectives and goals.
$25k-34k yearly est. 5d ago
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Customer Service Representative
Russell Tobin 4.1
Collections representative job in Lewisburg, TN
Russell Tobin's client, a global manufacturing company, is hiring a Customer Service Representative in Lewisburg, TN.
Job Title: Customer Service Representative
Pay: $17/hr
Job Type: 6 mos contract with pos of ext.
Schedule: Regular hours are Monday-Friday 8- 4:30 pm
Customer Service Representative
We are seeking a motivated and customer-focused Tier 1 Customer Service Representative to support distributors across North America, including Canada. This role is ideal for someone who thrives in a fast-paced call center environment and enjoys problem-solving, multitasking, and delivering excellent service.
Position Overview
Tier 1 Customer Service Representatives handle a high volume of inbound calls (up to 50 per day) and related system transactions. The role serves as the first point of contact for both external customers and internal teams, providing information, resolving inquiries when possible, and triaging more complex issues to Tier 2 support.
Key Responsibilities
Answer incoming customer calls and respond to customer emails
Provide dealer referrals and general order information
Support customers with product inquiries related to parts and equipment
Assist with transactional requests including orders, claims, and invoicing
Act as a switchboard, directing calls to the appropriate department using internal databases
Triage customer inquiries and escalate cases to Tier 2 when required
Assist with internal customer requests and determine appropriate resolution paths
Accurately document all interactions and transactions in company systems
Enter up to 50 transactions per day with a high level of accuracy
Required Skills & Qualifications
Excellent customer service orientation
Strong verbal and written communication skills
Ability to work efficiently in a fast-paced environment
Strong time management and organizational skills
Ability to analyze varied information and make sound recommendations
High attention to detail and accuracy
Typing speed of 60+ WPM
Proficiency in Microsoft Office (Excel, Word)
Preferred Qualifications
Call center experience
Familiarity with SAP and Salesforce
Experience with order entry and customer service systems
Typing and call center assessment tests (preferred, not required)
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$17 hourly 5d ago
Customer Service Representative
Diversified Recruitment Services, LLC
Collections representative job in Lebanon, TN
The Customer Service Specialist will facilitate the order intake process, handle customer issues and inquiries, and organized enough to do so under accelerated time-tables when necessary. This position is part of a small but efficient team that is vital to the successful relationships between the company and its customers.
ESSENTIAL JOB FUNCTIONS
Analyze sales orders to determine and approve which orders should be released to the shipping department.
Coordinate with the Shipping Department to control freight costs and determine the optimal loads to send out for order delivery.
Audit and authorize orders ensuring compliance with requirements and accuracy of order information in the QAD operating system.
Advise cross functional teams (Supply Chain, Sales, Distribution) of client demands and needs and plan product roll out during new product deployment.
Coordinate with the Quality team and complete adjustments and credits for any damaged goods, mislabeled products, and/or returns from customers.
Analyze system reports and data to determine the best course of action for the customer.
Provide order confirmation data and continuous shipping updates on pending deliveries to the appropriate customer contact through well-organized communication methods.
Assist the Sales staff through effective communication of customer related inquiries, issues, and concerns daily.
Provide insights to management on daily dialogue and information obtained through customer contact.
Communicate with customers regarding orders, credits, reports, and various customer needs
Hastily escalate unresolvable issues to internal management and respond to Customer needs in a timely manner.
Coordinate with compliance specialist, request & review USMCA forms/international documents as needed for freight clearance for international customers.
Inputting data into spreadsheets or databases as required.
REQUIREMENTS
Bachelor's degree in finance, Business Administration or equivalent experience required
2+ years' experience in customer analytics, inventory management, customer service, or technical experience using EDI feeds required.
KEY COMPETENCIES
Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, and PowerPoint
Hands-on approach to problem solving and analysis.
Excellent organizational and analytical Skills
Ability to analyze system reports and data to determine the best course of action
$26k-34k yearly est. 5d ago
AT&T Customer Representative
Prime Management Group 4.3
Collections representative job in Franklin, TN
AT&T Customer Brand Ambassador - Join Prime Management Group in Nashville, TN!
Are you passionate about technology, customer service, and achieving sales success? Prime Management Group, based in Nashville, TN, is seeking a driven and enthusiastic AT&T Customer Brand Ambassador to represent our client AT&T, a leader in wireless services. Grow your career in an exciting retail sales environment and make an impact in one of the most dynamic industries.
What You'll Do:
Promote AT&T Products & Services: Engage with customers in retail partner locations, showcasing AT&T's wireless plans, devices, and accessories. Build strong relationships with customers by explaining product features and offering personalized solutions.
Meet and Exceed Sales Goals: Leverage your sales expertise to consistently hit or surpass weekly and monthly sales targets. Your success directly impacts your income and career progression.
Deliver Exceptional Customer Experiences: Provide top-tier customer service by answering questions, offering advice, and recommending tailored solutions to meet customer needs.
Maintain Expert Product Knowledge: Stay up-to-date with the latest AT&T wireless products, services, and promotions through ongoing training and development.
Collaborate with Retail Partners: Work closely with in-store teams to strengthen the customer experience and enhance AT&T's presence within retail locations.
Your Skills and Qualifications:
Full-Time Availability: Ability to work retail hours, including weekends and holidays, to meet the demands of a fast-paced environment.
Sales-Driven Mindset: You're a natural self-starter who thrives in a goal-oriented setting. Achieving and exceeding targets excites you.
Customer Service Excellence: You excel at connecting with people and providing outstanding service that leaves a lasting impression.
Willingness to Learn: You're eager to dive into training and stay informed about new wireless technology and AT&T products.
Experience in Sales or Retail (Preferred): While previous retail sales experience is helpful, we're happy to train the right candidate who brings passion and a strong drive for success.
What We Offer:
Weekly Pay: Earn reliable weekly compensation based on your performance and results.
W2 Employment Benefits: Enjoy the security of a full-time position with opportunities for growth.
Career Advancement: We prioritize your development through structured training, mentorship, and advancement opportunities.
Dynamic Work Environment: Work in an energetic, fast-paced retail setting, interacting with a variety of customers every day.
Ready to take your career to the next level? Join the Prime Management Group team in Nashville, TN, and represent one of the most recognized brands in wireless services - AT&T!
$32k-46k yearly est. Auto-Apply 23d ago
Collections and Customer Service Specialist (Hybrid - Brentwood, TN)
Jolly Roofing and Contracting 3.4
Collections representative job in Brentwood, TN
Job DescriptionCollections and Customer Service Specialist (Hybrid - Brentwood, TN)
Jolly Roofing & Contracting Co., LLC
Full-time | Hybrid (Brentwood, TN)
About the Role
Jolly Roofing & Contracting Co., LLC is looking for a Collections and Customer Service Specialist to join our team in Brentwood, Tennessee. This position is perfect for someone who enjoys problem-solving, working with numbers, and building strong customer relationships. You'll handle account management, billing inquiries, and collections while ensuring all customer communications are professional and well-documented.
Key Responsibilities
Communicate clearly and professionally with customers and internal staff via phone and email
Research and resolve billing issues, payment disputes, and account discrepancies
Track and manage customer accounts and document all communications accurately
Follow up regularly on outstanding balances until accounts are brought current
Use Microsoft Excel and other software tools to manage account data and collections processes
What You'll Need
Strong verbal and written communication skills
Excellent attention to detail and recordkeeping
Problem-solving mindset with persistence and follow-through
Proficiency in Microsoft Excel and computer-based workflows
At least 1 year of experience in collections and/or customer service
High school diploma or GED required
Schedule
Full-time, Monday-Friday
Hybrid schedule based in Brentwood, TN
Pay and Benefits
Competitive pay based on experience
Medical, Dental, Vision, and Life Insurance
401(k) plan with company match
Sign-on bonus, referral incentives, and training bonuses
Weekly direct deposit
Growth opportunities within a respected commercial roofing company
About Jolly Roofing
Jolly Roofing & Contracting Co., LLC is a nationwide leader in commercial roofing, known for quality workmanship and strong customer relationships. Join a team that values accountability, accuracy, and a commitment to doing things right the first time.
Equal Opportunity Employer
Jolly Roofing & Contracting Co., LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to join a company that values your work ethic and attention to detail?
Apply today to become part of the Jolly Roofing family!
Jolly Roofing & Contracting Co., Inc. is committed to maintaining a safe, productive, and drug-free workplace. As part of our hiring process, all candidates will be required to undergo a pre-employment background check and drug screening. The background check will include verification of employment history, criminal record, and driving record.
Candidates must meet our company's standards and demonstrate the ability to work safely and responsibly. A clean driving record is required for all positions that involve the use of company vehicles. We believe in providing equal opportunity and encourage all individuals, including those with criminal records, to apply.
By applying for a position with Jolly Roofing & Contracting Co., Inc., you acknowledge and consent to these background and drug screening requirements.
Job Posted by ApplicantPro
$27k-32k yearly est. 3d ago
Bilingual Collection Associate Trainee/ Spanish and English
Capital Credit LLC
Collections representative job in Franklin, TN
Job DescriptionBenefits:
Competitive salary
Paid time off
Training & development
We have an opening for a trainee in our collection department. The chosen applicant will have hands on training by qualified training manager to become a member of our collection team. The collection position is for indoor telephone collection position of our automobile receivables.
Candidate must have excellent communication skills
Ability to work in an office environment
Ability to work with a team
Dependable
Excellent work ethic
Self-starter
Ability to follow instructions
Active listener
Work 8am to 5pm and occasional Saturday
$25k-41k yearly est. 30d ago
Account Service Representative (Personal Banker)
Liberty Federal Credit Union
Collections representative job in Columbia, TN
Liberty FCU, a full-service credit union, is seeking an Account Service Representative (Personal Banker) to assist with the daily retail operations and activities out of our NEW Columbia Office, located at 203 S. James M Campbell Boulevard, Columbia, TN 38401 projected to open in the third quarter of 2026. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking, and problem-solving skills. Previous credit union or financial institution experience is preferred. If applicable, an initial six-eight week paid training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc) will be included. If you are interested in applying for this position, please click Apply.
Duties and responsibilities include but are not limited to the following:
Serve as a primary Account Service Representative.
Meet with members to determine their banking needs and recommend appropriate accounts.
Assist members with enrolling in credit union products and services.
Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures.
Ensure all required account documents are completed accurately.
Strive to meet cross sell goals.
Assist members with certificates, IRA and HSA accounts.
Serve as a Notary Public and Signature Guarantee for credit union transactions.
Open and close safe deposit boxes.
Maintain a working knowledge of the credit union's core processing system.
Serve as a Consumer Loan Processor.
Meet with members to determine their lending needs and recommend appropriate loan type.
Maintain an active knowledge base of lending products, guidelines, policies, and procedures.
Identify and recommend additional products that meets the member's needs.
Ensure all required lending documents are completed accurately.
Make follow up outbound calls to members to inquire about lending needs.
Strive to support branch lending goals.
Serve as back-up Teller/Member Service Representative (MSR).
Perform various member transactions such as deposits, withdrawals, and loan payments.
Ensure transactions are posted efficiently and correctly.
Assist in balancing branch cash machines.
Ensure cash drawer is in balance daily.
Answer member telephone inquiries.
Strive to meet MSR cross sell goals and work to support all branch goals and initiatives.
Open and close the office on a rotating basis or when necessary.
Serve as Saturday manager or any other assigned position on a rotating basis.
Assist branch office with record keeping of employee absences and training when necessary.
Develop a working knowledge of the credit union's data and word processing system.
Any other duties assigned by my supervisor or management.
Qualifications:
Must have a HS diploma or GED and be at least 18 years of age.
Must be able to work a flexible schedule and travel to other office locations when needed.
Must be able to stand for long periods of time and do some heavy lifting.
Must have 1-2 years of cash handling experience.
Banking experience is desired.
Benefits and Compensation:
Paid Holidays
Paid Time Off (Vacation, Sick and Personal Days)
Medical, Dental and Vision Insurance
401(k) retirement program with matching funds
Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
It starts at the door. It starts with you.
Looking for a part-time job that keeps you moving and helps you earn extra income? We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there.
What You'll Be Doing:
Keep a simple but important promise to residents. Every night, you collect trash from their doorsteps, so it's gone by morning. That consistency helps people feel taken care of and at ease in their homes.
Collect bagged trash and cardboard recycling from apartment doorsteps and take them to the on-site compactor. No bulk items, no off-site driving, no dumping
Use our mobile app on your smartphone to check in, track your work, and take photos when needed.
Stay active by walking the property, climbing stairs, and working outdoors during your shift.
What You'll Get:
Pay: Up to $22.00 per hour
Schedule: Evening shifts, usually Sunday-Thursday, starting around 7:00 or 8:00 PM
Part-Time: Typically 10 to15+ hours per week
Close to Home: We try to assign you to a property near where you live
What You'll Need:
Must be at least 18 years old
Authorized to work in the U.S. (proof required)
A strong work ethic and pride in doing the job right, even when no one is watching
Ability to work independently and with a team when needed, and follow simple, consistent routines
A smartphone with a data plan to use our work app
Reliable transportation: open-bed pickup truck or vehicle with trailer preferred
Valid driver's license & auto insurance (you must be listed on the policy as a covered driver) preferred
Physical Requirements:
Ability to lift and carry up to 50 lbs.
Comfortable walking long distances and climbing multiple flights of stairs
Willing to work around bagged trash and waste
Able to work outdoors in different weather conditions
Why You'll Love This Job:
Stay Active: Get paid to move instead of sitting still
Convenient Schedule: Easy to fit around another job or school
Fast Pay: Access your earnings quickly with DailyPay
Career Growth: Opportunities to move into lead or management roles
Referral Bonuses: Earn extra when you refer others to join the team
Safety Matters: We provide gloves, safety vests, and gear
If you take pride in doing things right and like seeing the results of your work each night, this role is for you. Apply today and be part of something people count on.
The application window for this opportunity is ongoing.
*******************************************
Are you a current Valet Living employee? If so, click here to apply.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at *********************************** and let us know the nature of your request along with your contact information.
Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.
$22 hourly Auto-Apply 6d ago
Medical Billing Specialist - Women's Health
The Prelude Network 3.8
Collections representative job in Franklin, TN
The Medical Billing Specialist is responsible for the timely and accurate submission of insurance claims, reviewing and updating denied claims for resubmission and performing reconciliations to ensure timely billing for services provided. The Medical Billing Specialist collaborates with patients, revenue cycle counterparts and work units, clinical staff, and insurance providers to drive the efficiency of the billing process and reduce the amount of denied claims.
Essential Responsibilities:
* Reviews patient demographic and insurance information and confirms patient benefit details related to services provided by the clinic from insurance providers.
* Obtains necessary medical documentation from clinicians to provide to insurance companies as required for review and prior authorization of treatment. Documents authorization reference numbers in EMR and/or other systems.
* Updates and maintains EMR and/or other systems based on documentation provided by physician/clinic for creation of medical claim and/or posting of self-pay charges to patient accounts. Prepares electronic claim files for submission.
* Monitors accepted/denied claims and updates claims as required for resubmission.
* Compares transaction reports with daily schedules to ensure timely billing of all services provided each month.
* Resolves and prepares paperwork for any credit balances and prepares statements for collection of outstanding patient balances.
* Performs daily charge capture functions as outlined by each Clinic in a timely and appropriate manner. This includes but not limited to the actual data entry of charges per patient into the EMR platform, eIVF.
* Ensures charge reconciliation to the schedule for all patients seen daily.
* Ensures appropriateness of charges based upon services rendered and works in conjunction with Clinic leadership, RCM Leadership, and Coding Team to ensure such accuracy.
* Additional responsibilities will be outlined in a more detailed job description during interview process.
Education/Experience:
* High School Diploma or equivalent required, Associate's preferred.
* 1 - 2 years of medical billing experience required in a women's clinic/physician practice setting.
* 1-2 years of medical billing experience related to a lab and ASC setting also preferred.
* Versed in CPT code sets and requirements including but not limited to modifiers, CPT bundling/unbundling, proper diagnosis assignment, Evaluation and Management Codes, Lab Codes, and ASC HCPC code sets.
* Familiar with claim edits and clearinghouse functionality.
* Familiar with medical billing platforms utilized in clinic and physician practice settings.
Why You'll Love Working Here - Our Amazing Benefits:
Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee-only healthcare coverage option is also available.
Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable!
Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.
Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
$28k-39k yearly est. 4d ago
Medical Billing Specialist - Women's Health
Inception Fertility Corporate Services
Collections representative job in Franklin, TN
The Medical Billing Specialist is responsible for the timely and accurate submission of insurance claims, reviewing and updating denied claims for resubmission and performing reconciliations to ensure timely billing for services provided. The Medical Billing Specialist collaborates with patients, revenue cycle counterparts and work units, clinical staff, and insurance providers to drive the efficiency of the billing process and reduce the amount of denied claims.
Essential Responsibilities:
Reviews patient demographic and insurance information and confirms patient benefit details related to services provided by the clinic from insurance providers.
Obtains necessary medical documentation from clinicians to provide to insurance companies as required for review and prior authorization of treatment. Documents authorization reference numbers in EMR and/or other systems.
Updates and maintains EMR and/or other systems based on documentation provided by physician/clinic for creation of medical claim and/or posting of self-pay charges to patient accounts. Prepares electronic claim files for submission.
Monitors accepted/denied claims and updates claims as required for resubmission.
Compares transaction reports with daily schedules to ensure timely billing of all services provided each month.
Resolves and prepares paperwork for any credit balances and prepares statements for collection of outstanding patient balances.
Performs daily charge capture functions as outlined by each Clinic in a timely and appropriate manner. This includes but not limited to the actual data entry of charges per patient into the EMR platform, eIVF.
Ensures charge reconciliation to the schedule for all patients seen daily.
Ensures appropriateness of charges based upon services rendered and works in conjunction with Clinic leadership, RCM Leadership, and Coding Team to ensure such accuracy.
Additional responsibilities will be outlined in a more detailed job description during interview process.
Education/Experience:
High School Diploma or equivalent required, Associate's preferred.
1 - 2 years of medical billing experience required in a women's clinic/physician practice setting.
1-2 years of medical billing experience related to a lab and ASC setting also preferred.
Versed in CPT code sets and requirements including but not limited to modifiers, CPT bundling/unbundling, proper diagnosis assignment, Evaluation and Management Codes, Lab Codes, and ASC HCPC code sets.
Familiar with claim edits and clearinghouse functionality.
Familiar with medical billing platforms utilized in clinic and physician practice settings.
Why You'll Love Working Here - Our Amazing Benefits:
Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee-only healthcare coverage option is also available.
Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
Plenty of Paid Time Off: Start with
18 days of PTO annually
and enjoy
11 paid holidays,
including one floating holiday to use as you choose!
Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable!
Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
Premium Calm Health Subscription: Enjoy a
free premium Calm Health app subscription
to support your mental wellness.
Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
$27k-35k yearly est. 4d ago
Medical Billing Specialist - Women's Health
Inception Family Career
Collections representative job in Franklin, TN
The Medical Billing Specialist is responsible for the timely and accurate submission of insurance claims, reviewing and updating denied claims for resubmission and performing reconciliations to ensure timely billing for services provided. The Medical Billing Specialist collaborates with patients, revenue cycle counterparts and work units, clinical staff, and insurance providers to drive the efficiency of the billing process and reduce the amount of denied claims.
Essential Responsibilities:
Reviews patient demographic and insurance information and confirms patient benefit details related to services provided by the clinic from insurance providers.
Obtains necessary medical documentation from clinicians to provide to insurance companies as required for review and prior authorization of treatment. Documents authorization reference numbers in EMR and/or other systems.
Updates and maintains EMR and/or other systems based on documentation provided by physician/clinic for creation of medical claim and/or posting of self-pay charges to patient accounts. Prepares electronic claim files for submission.
Monitors accepted/denied claims and updates claims as required for resubmission.
Compares transaction reports with daily schedules to ensure timely billing of all services provided each month.
Resolves and prepares paperwork for any credit balances and prepares statements for collection of outstanding patient balances.
Performs daily charge capture functions as outlined by each Clinic in a timely and appropriate manner. This includes but not limited to the actual data entry of charges per patient into the EMR platform, eIVF.
Ensures charge reconciliation to the schedule for all patients seen daily.
Ensures appropriateness of charges based upon services rendered and works in conjunction with Clinic leadership, RCM Leadership, and Coding Team to ensure such accuracy.
Additional responsibilities will be outlined in a more detailed job description during interview process.
Education/Experience:
High School Diploma or equivalent required, Associate's preferred.
1 - 2 years of medical billing experience required in a women's clinic/physician practice setting.
1-2 years of medical billing experience related to a lab and ASC setting also preferred.
Versed in CPT code sets and requirements including but not limited to modifiers, CPT bundling/unbundling, proper diagnosis assignment, Evaluation and Management Codes, Lab Codes, and ASC HCPC code sets.
Familiar with claim edits and clearinghouse functionality.
Familiar with medical billing platforms utilized in clinic and physician practice settings.
Why You'll Love Working Here - Our Amazing Benefits:
Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee-only healthcare coverage option is also available.
Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
Plenty of Paid Time Off: Start with
18 days of PTO annually
and enjoy
11 paid holidays,
including one floating holiday to use as you choose!
Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable!
Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
Premium Calm Health Subscription: Enjoy a
free premium Calm Health app subscription
to support your mental wellness.
Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
$27k-35k yearly est. 3d ago
MTEF - Credit & Collections Analyst - Onsite
Manchester Tank & Equipment 4.1
Collections representative job in Franklin, TN
Our Principles and Values: Manchester Tank has a proud heritage of hard-working people, who for over 75 years have manufactured high quality products for our country and the world. The McWane/Manchester Way Compass is provided as a personal guide to help team members navigate through situations they encounter daily at work and includes eight core principles to guide our team members: Communication, Safety, Environment, Leadership, Trust, Excellence, Accountability, and Teamwork. All team members are expected to know these principles, values, and behaviors. Our Compass Points ensure higher levels of safety and environmental performance in all our operations. It also improves communication, relationships, and work performance at all levels of our organization.
Manchester Tank is an equal opportunity employer committed to providing equal employment opportunity in all employment practices. Manchester Tank will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA - gender identity or expression, and genetic information) or any other category protected by federal, state or local law.
Review and assess customer credit applications to determine creditworthiness
Monitor outstanding balances and follow up on overdue accounts
Conduct financial analysis and risk assessment for potential and current clients
Negotiate payment arrangements and settlements with delinquent customers
Collaborate with internal teams such as sales, finance, and customer service to resolve payment issues
Maintain accurate records of all credit and collection activities
Ensure compliance with internal policies and external regulations
Qualifications
Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Would consider experience in lieu of degree.
Minimum of 2-3 years of experience in credit and collections or a similar role
Proficiency in Microsoft Office Suite.
Strong understanding of financial statements and credit/collection techniques and practices
Proficiency in using financial software and ERP systems. Microsoft D365 a plus.
Excellent negotiation and interpersonal skills
Strong analytical and problem-solving abilities
Ability to handle high volumes of work and meet deadlines
Experience working with various credit reporting agencies.
Strong attention to detail and accuracy
Excellent verbal and written communication skills
Ability to work independently and collaboratively in a team environment
Strong organizational and time management skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.
$38k-47k yearly est. 60d+ ago
Cash Application Specialist
Loews Customer Engagement Center and Distribution Services
Collections representative job in Franklin, TN
Job DescriptionLoews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their ”uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
The Cash Application Specialist is an integral contributor to the accounts receivable process in a high volume financial shared services environment supporting an exciting collection of hotel properties across North America. This team member supports the Credit and Billing Services team responsible for the timely and accurate applications of payments, remittance account reconciliation activities, payment postings, account adjustments, portal updates and resolution, research and rebilling accounts as needed. Achievement of aggressive performance targets while delivering extraordinary customer service to our hotel teams and clients is of utmost importance. The Cash Application Specialist reports to the Travel Partner Billing Services Manager. The Cash Application Specialist will report to the Credit Services Manager.
Who You Are:
A relationship builder with a dynamic approach to developing connections
A continually curious forward thinker who loves to find creative solutions
A team builder with the ability to establish a strong following
Comfortable with taking the lead in a variety of settings
Collaborator who excels in an exciting, ever-evolving environment
Veterans and military spouses encouraged to apply
What You'll Do:
Upholds all company and industry standards pertaining to PCI compliance, guest confidentiality, and accounting best practices.
Posts and applies payments in hotel's property management system as specified on remittances daily as they are received.
Reconciles remittance information to incoming payments, prepare written communication to clients on discrepancies and host meetings as necessary to ensure timely resolution internally and externally. Use reminders and escalations process until resolved.
Performs daily audit across all bank deposits/properties to ensure all payments received have been posted or applied accurately and timely to accounts receivable ledger.
Researches and resolves missing or discrepant charges to ensure highest levels of billing accuracy including performing any rebills when applicable.
Collaborates with other Credit and Billing Services and hotel team members to resolve payment issues (both posting and application of payment).
Assists with client portal registration and sub-systems for invoice and payment activities.
Collaborates with Training Manager, STAR Trainers and Department Manager on continuous improvement projects and initiatives.
Accountable for achievement of metrics and targets associated with the position.
May be required to work varying schedules to reflect business needs
Required to attend all training sessions and meetings
Ability to perform ”Physical Requirements” as explained below
Other duties as assigned
Your Experience Includes:
Minimum 6 months of billing and accounting experience. HS Diploma or GED equivalent preferred
1-2 years customer-facing work experience in hospitality or finance environment
Ability to work cooperatively with others, maintain confidentiality, and communicate effectively both written and verbally
Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines
Ability to perform both standard and intermediate spreadsheet functions using Microsoft Office
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
$30k-41k yearly est. 22d ago
Specialist Billing
Ervin Cable 4.2
Collections representative job in Brentwood, TN
**Discover a more connected career** A successful Billing Specialist shall coordinate with billing personnel, project supervisors, and project analysts, and customer to set up, maintain, report, invoice, and closeout multiple projects. Organize and develop the materials/labor units from new Purchase Orders into a job/contract for our billing system. Manage lien waivers, permits, and material reconciliation as required for closeout packages. Communicate with ECC customers on progress, closeout, and accounts receivable related items. At a minimum, the position requires a good working knowledge of general office functions; proficient in the use of word processing and spreadsheet software with emphasis on Microsoft and/or Google; ability to use a computer and other office related equipment; ability to read, understand, interpret, input, and analyze data.
**Connecting you to great benefits**
+ Weekly Paychecks
+ Paid Time Off, Parental Leave, and Holidays
+ Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
+ 401(k) w/ Company Match
+ Stock Purchase Plan
+ Education Reimbursement
+ Legal Insurance
+ Discounts on gym memberships, pet insurance, and much more!
**What you'll do**
+ Completion of high-level tasks in support of an assigned department/project
+ Receive, organize, file, and maintain documents and/or data for an assigned department/project
+ Communicate with employees, contractors, vendors, and/or customers to assist assigned department/project
+ Read, interpret, and input data in support of an assigned department/project
**What you'll need**
+ 2 years of related work experience
+ Proficient in the use of office hardware and software (PCs, Tablets, Printers, Copiers, Microsoft, Google, etc.)
+ Excellent Customer Service skills and strong English language skills both oral and written
+ Authorized to work in the United States
+ Successful completion of pre-employment drug screen, background, and motor vehicle record check
**Why grow your career with us**
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
**Building stronger solutions together**
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$29k-39k yearly est. 4d ago
Accounts Receivable - Billing Coordinator
Seekone Roofing Company
Collections representative job in Brentwood, TN
Job Description
At SeekOne Roofing, our core values-BLESSED, FOCUSED, and COMMITTED-guide everything we do. At the heart of it all, our purpose is people. We're looking for a like-minded, results-focused person to join our Brentwood, TN team as a full-time Accounts Receivable - Billing Coordinator and help maintain our financial health.
Depending on experience, you'll make $55,000 - $65,000/year. We're also offering terrific benefits and perks, including:
Paid training
Paid time off
Opportunities for advancement
Flexible schedule
Supportive, faith-driven team culture
Mentorship and personal development opportunities
We're a faith-centered, people-first organization built on purpose, growth, and service. With rapid expansion, new divisions, and a growing sales force, you'll have the chance to make a major impact and grow alongside us. Take the leap and join us today!
WHAT YOU NEED TO BECOME OUR ACCOUNTS RECEIVABLE - BILLING COORDINATOR
Requirements:
1+ years of experience with accounts receivable and/or accounts payable
1+ years of QuickBooks experience
Ability to take ownership of tasks and proactively take steps to complete them
Strong attention to detail and high levels of accuracy
Excellent communication and collaboration skills
Bonus Qualifications:
CRM experience
Insurance claims and supplements experience
THE DIFFERENCE YOU'LL MAKE
Our Accounts Receivable - Billing Coordinator works closely with internal sales, finance, production, and customer service teams to collect overdue payments from delinquent accounts while maintaining professionalism and protecting client relationships. You'll handle various financial tasks while ensuring accuracy, timeliness, and compliance. Responsibilities include:
Using JobNimbus to generate and issue invoices and document A/R notes and status updates
Monitoring aging reports, identifying outstanding balances, and contacting the customer to collect payment
Clearly explaining invoices, balances, and payment expectations
Treating customers respectfully, professionally, and sympathetically while remaining firm in collecting payment
Accurately documenting all payments, customer interactions, and collections activity
Working cross-functionally to solve billing issues, discrepancies, and inconsistencies
Tracking expected payments, notifying leadership of delays, and escalating collections issues as needed
Supporting revenue forecasting and helping internal stakeholders with financial matters
Following our established financial processes and making adjustments to improve collection efficiency
Assisting with audits, compliance, and financial reporting as needed
APPLY TODAY!
As a rapidly growing company on track to hit $50M+, we're building a team of high-capacity leaders ready to drive our success even further. If you're looking to elevate your career, this is more than just a job-it's your opportunity to be part of a culture rooted in growth, service, and excellence. If you're interested, take the first step by completing our short initial application!
Job Posted by ApplicantPro
$55k-65k yearly 23d ago
Accounts Receivable Coordinator
Us Multimodal Group
Collections representative job in Franklin, TN
ABOUT US:
U.S. Multimodal Group (USMMG) is a company that specializes in providing comprehensive transportation and logistics solutions. The company operates across various modes of transport including truckload and intermodal, offering a seamless and integrated service to ensure efficient and timely delivery of goods. Its expertise lies in coordinating and managing complex logistics operations, catering to diverse client needs with customized solutions. By leveraging advanced technology, strategic planning, and a vast network of resources, U.S. Multimodal aims to optimize supply chains, reduce operational costs, and enhance overall customer service in the transportation sector.
JOB SUMMARY:
U.S. Multimodal is seeking a hands-on and experienced USMMG is seeking a detail-oriented and proactive Accounts Receivable Coordinator to support the financial operations of the organization. This role will be responsible for customer collections, receiving and reviewing customer payment, entering them into the company's accounting system and ensuring timely cash reconciliation. The ideal candidate will thrive in a fast-paced environment, demonstrate strong problem-solving abilities, and collaborate effectively with cross-functional teams.
This job is on-site full-time in Franklin, TN. There is no relocation assistance for this opportunity.
Must be legally authorized to work in the United States. Employment eligibility will be verified through E-Verify, and a background check is required.
KEY RESPONSIBILITIES:
Process incoming payments, including checks, electronic transfers, and credit card transactions, ensuring accurate application to customer accounts.
Reconcile daily cash receipts with bank statements and accounting system records to identify and resolve discrepancies.
Generate and distribute customer invoices promptly, verifying accuracy and completeness of billing information.
Communicate with customers in a timely manner regarding overdue accounts, sending reminders, and negotiating payment arrangements.
Investigate and resolve billing disputes or payment discrepancies by collaborating with sales, customer service, and other departments
Perform additional duties as assigned.
QUALIFICATIONS:
Bachelor's degree in accounting or related field or equivalent experience in lieu of degree is required.
3+ years of relevant accounting experience; or an equivalent combination of education and experience
Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook
Strong attention to detail and accuracy with documentation and reports
Strong Customer Service Skills
Ability to manage priorities in a fast-paced, evolving environment
Excellent communication, time management, and problem-solving skills
Capable of analyzing problems and creating solutions with minimal guidance
Work Environment & Physical Demands:
Regular, predictable attendance is required
Must comply with organizational policies, procedures, and confidentiality requirements
Primarily sedentary work performed in a temperature-controlled office setting
Must be able to sit for extended periods and use standard office equipment for approximately 8 hours a day.
WHAT WE OFFER:
Offering a competitive salary (based on experience).
Competitive commission plan.
Benefits include; PTO, Paid Holidays, medical, dental, visions, company paid Life and Long-term disability, and additional options.
Company offers a 401(k) program and company match for eligible employees.
Opportunities for career advancement and continued professional development.
A dynamic, exciting, and mission-driven work environment.
Equal Opportunity Statement:
U.S. Multimodal is an Equal Opportunity Employer and we are committed to fostering a safe and friendly workplace. All qualified individuals are encouraged to apply.
$30k-39k yearly est. 23d ago
Accounts Receivable Specialist
Safe Life Us
Collections representative job in Brentwood, TN
Job DescriptionDescription:
Coro Medical, a Safe Life US company, is seeking an action oriented, process driven professional to join our growing team as Accounts Receivable Specialist! Safe Life is a leading group of companies specializing in AEDs and related products & services. Driven by an unwavering commitment to make a change, we are creating a lasting legacy where each life-saving device deployed represents a step toward a safer world. This is where you come in!
The Accounts Receivable Specialist performs accounts receivable and related accounting tasks, ensuring that customer payments are received and properly documented. This position has regular customer contact to resolve invoice disputes, collect on past due accounts and to answer invoice related questions. The Accounting Assistant also supports the accounting department administratively, and may perform administrative tasks for the broader organization. This is a full-time, on-site role working at our office in Brentwood, TN.
Task Highlights
· Assist with preparation and outbound processing of customer invoices.
· Receive and post payments received to customer accounts, for multiple brands, in a timely and accurate manner.
· Collect on accounts by sending invoice reminders to customers via phone, email or mail. Work with customers to resolve discrepancies and to arrange payments as needed.
· Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.
· Prepare reports, as requested, detailing paid and unpaid invoices and other accounts receivable activity.
· Assist with basic accounts payable or other accounting activities, as requested.
· Perform administrative activities or other duties to support the office or company as requested.
Qualifications
· High school diploma or equivalent required. Associates degree in accounting, or college level accounting courses preferred.
· Previous experience in accounting preferred.
· Previous experience in one or more accounting or ERP systems preferred.
· Proficiency in Microsoft Office Suite, including Outlook and Word. Advanced skills in Excel preferred.
· Ability to quickly learn and use new technologies and programs.
· Demonstrated ability to prioritize in a fast-paced environment.
· Strong attention to detail and demonstrated ability to multi-task while maintaining accuracy.
· Strong organization skills and demonstrated ability to effectively manage time.
· Professional and effective communication skills.
· A resourceful problem solver.
· Ability to effectively work independently, as well as collaboratively with others.
Requirements:
$30k-39k yearly est. 2d ago
Drug Screen Collector
Universal Screen 4.3
Collections representative job in Columbia, TN
Title: Drug Screen Collector
Department: Office
Report To: Office Manager
Full/Part-Time: Full-Time
Salary $10.00 - $15.00
Perform drug screen collection in various forms. Onsite collections will occasionally take place. Dependable transportation for onsite collections is required. Clerical duties may be assigned in accordance with the office procedures and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. Assist each department in its function to provide quality service to the completion of each project.
Job Functions:
Perform collections as needed.
Perform mobile specimen collections for clients.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Inventory and stock Collection Supplies or Instruments
Greet Customers
Answer and receive telephone calls.
Perform other office duties as assigned.
Light cleaning
Must be willing to travel and work after hours for onsite collections.
Knowledge, Skills, and Abilities or (become Trained within 3 weeks)
Certified Urine Specimen Collector
Certified Breath Alcohol Technician
Learn all Collection Procedures for Hair, Nail, Saliva, and DNA
Credentials and Experience:
Requirements for the Job
Must be able to pass a Hair Follicle Test
Must be able to travel.
Must be able to work after hours for onsite collections.
High School Diploma or greater or GED
Must complete training within 3 weeks of Hire as a Collector.
Please visit our careers page to see more job opportunities.
$10-15 hourly 60d+ ago
Account Receivables
Advanced Collateral Recovery
Collections representative job in Murfreesboro, TN
Job DescriptionSalary: Based on experience
Key Responsibilities:
- Manage the accounts receivable process, including invoicing and payment collection.
- Review and verify invoices for accuracy, compliance, and proper documentation.
Monitor client accounts, ensuring timely payments and following up on overdue accounts.
Enforce payment terms per contracts and follow up with professionalism and persistence.
- Prepare, analyze, and present detailed accounts receivable aging reports and other financial summaries.
- Identify discrepancies, research root causes, and resolve billing and payment issues efficiently.
- Collaborate with other departments to improve processes and enhance customer satisfaction.
- Maintain accurate records and documentation in our accounting system.
- Support month-end closing activities related to accounts receivable.
Qualifications:
- Bachelors degree in Accounting, Finance, or a related field (preferred).
- 2+ years of experience in accounts receivable or a similar role.
- Proficient in accounting software (e.g., QuickBooks) and Microsoft Excel.
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong knowledge with RDN, Recovery Connect, Wombat, Webtracker
$30k-39k yearly est. 24d ago
Accounts Receivable/Collections Specialist
SRM Concrete 4.1
Collections representative job in Murfreesboro, TN
The Accounts Receivable/Collections Specialist is a crucial role, ensuring the accuracy and efficiency of our accounts receivable operations and implementing effective collections strategies. The ideal candidate will have a strong background in accounts receivable, experience with collections, and a commitment to maintaining positive customer relationships.
Key Responsibilities:
Oversee and manage the accounts receivable process for their assigned customers
Monitor customer account details for non-payments, delayed payments, and other irregularities, and perform account reconciliations as needed.
Implement and maintain a collections strategy that minimizes outstanding receivables, including contacting customers to collect overdue payments.
Work closely with customers to negotiate payment plans and resolve billing disputes in a manner that maintains positive relationships.
Prepare weekly and monthly reports on the status of accounts receivable and collections efforts.
Provide feedback to the department's management team to improve billing procedures and reduce the number of delinquent accounts.
Stay up-to-date with legal regulations and industry practices regarding collections and accounts receivable.
Qualifications:
A bachelor's degree in accounting, finance, or a related field is preferred.
Proven experience in accounts receivable and collections, ideally within the construction or manufacturing industry.
Strong understanding of billing and financial concepts.
Excellent communication and negotiation skills, with the ability to resolve issues and maintain customer relationships.
High degree of accuracy and attention to detail.
Proficient in Microsoft Office Suite and experience with accounting software.
Ability to work independently and as part of a team in a fast-paced environment.
Compensation and Benefits:
Competitive pay commensurate with experience.
Competitive Benefits Package (health, dental, vision, life, and disability).
401(k) with company match.
Paid time off and vacation.
Starting pay will depend on various job-related factors, including education, experience, and training. This is a full-time, on-site position.
How much does a collections representative earn in Franklin, TN?
The average collections representative in Franklin, TN earns between $23,000 and $37,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Franklin, TN
$29,000
What are the biggest employers of Collections Representatives in Franklin, TN?
The biggest employers of Collections Representatives in Franklin, TN are: