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The differences between collections technicians and technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a collections technician and a technician. Additionally, a technician has an average salary of $38,045, which is higher than the $32,521 average annual salary of a collections technician.
The top three skills for a collections technician include physical exams, phlebotomy procedures and customer service. The most important skills for a technician are patients, customer service, and patient care.
| Collections Technician | Technician | |
| Yearly salary | $32,521 | $38,045 |
| Hourly rate | $15.64 | $18.29 |
| Growth rate | 10% | 1% |
| Number of jobs | 29,390 | 596,842 |
| Job satisfaction | - | 2 |
| Most common degree | Bachelor's Degree, 24% | Bachelor's Degree, 32% |
| Average age | 41 | 40 |
| Years of experience | 2 | 2 |
Generally, collections technicians take responsibility for collecting and managing outstanding accounts receivables from customers and clients. The technicians may work as health his/her torians for blood donations. They train other collection technicians on the procedures and protocols of the company. Part of their job is to demonstrate excellent customer service skills associated with external and internal customers. They take part in team-building or programs in different work environments and also data entry.
Technicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with. They are usually working with electricity or with technological advancements. Technicians may be assigned to do the construction of equipment or materials related to their field of study. They may also be assigned to conduct diagnostics and other maintenance activities to ensure that the equipment works properly. Technicians may also be required to conduct basic repairs in case of problems. It is important that technicians have good analytical skills and decision-making skills.
Collections technicians and technicians have different pay scales, as shown below.
| Collections Technician | Technician | |
| Average salary | $32,521 | $38,045 |
| Salary range | Between $25,000 And $40,000 | Between $24,000 And $58,000 |
| Highest paying City | Santa Monica, CA | San Jose, CA |
| Highest paying state | California | Hawaii |
| Best paying company | Clean Harbors | Microsoft |
| Best paying industry | Health Care | Telecommunication |
There are a few differences between a collections technician and a technician in terms of educational background:
| Collections Technician | Technician | |
| Most common degree | Bachelor's Degree, 24% | Bachelor's Degree, 32% |
| Most common major | Medical Assisting Services | Business |
| Most common college | - | - |
Here are the differences between collections technicians' and technicians' demographics:
| Collections Technician | Technician | |
| Average age | 41 | 40 |
| Gender ratio | Male, 28.2% Female, 71.8% | Male, 75.2% Female, 24.8% |
| Race ratio | Black or African American, 9.9% Unknown, 3.9% Hispanic or Latino, 17.3% Asian, 10.1% White, 57.7% American Indian and Alaska Native, 1.0% | Black or African American, 9.4% Unknown, 4.2% Hispanic or Latino, 19.4% Asian, 4.9% White, 61.2% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 8% | 2% |