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Collections technician vs technician

The differences between collections technicians and technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a collections technician and a technician. Additionally, a technician has an average salary of $38,045, which is higher than the $32,521 average annual salary of a collections technician.

The top three skills for a collections technician include physical exams, phlebotomy procedures and customer service. The most important skills for a technician are patients, customer service, and patient care.

Collections technician vs technician overview

Collections TechnicianTechnician
Yearly salary$32,521$38,045
Hourly rate$15.64$18.29
Growth rate10%1%
Number of jobs29,390596,842
Job satisfaction-2
Most common degreeBachelor's Degree, 24%Bachelor's Degree, 32%
Average age4140
Years of experience22

What does a collections technician do?

Generally, collections technicians take responsibility for collecting and managing outstanding accounts receivables from customers and clients. The technicians may work as health his/her torians for blood donations. They train other collection technicians on the procedures and protocols of the company. Part of their job is to demonstrate excellent customer service skills associated with external and internal customers. They take part in team-building or programs in different work environments and also data entry.

What does a technician do?

Technicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with. They are usually working with electricity or with technological advancements. Technicians may be assigned to do the construction of equipment or materials related to their field of study. They may also be assigned to conduct diagnostics and other maintenance activities to ensure that the equipment works properly. Technicians may also be required to conduct basic repairs in case of problems. It is important that technicians have good analytical skills and decision-making skills.

Collections technician vs technician salary

Collections technicians and technicians have different pay scales, as shown below.

Collections TechnicianTechnician
Average salary$32,521$38,045
Salary rangeBetween $25,000 And $40,000Between $24,000 And $58,000
Highest paying CitySanta Monica, CASan Jose, CA
Highest paying stateCaliforniaHawaii
Best paying companyClean HarborsMicrosoft
Best paying industryHealth CareTelecommunication

Differences between collections technician and technician education

There are a few differences between a collections technician and a technician in terms of educational background:

Collections TechnicianTechnician
Most common degreeBachelor's Degree, 24%Bachelor's Degree, 32%
Most common majorMedical Assisting ServicesBusiness
Most common college--

Collections technician vs technician demographics

Here are the differences between collections technicians' and technicians' demographics:

Collections TechnicianTechnician
Average age4140
Gender ratioMale, 28.2% Female, 71.8%Male, 75.2% Female, 24.8%
Race ratioBlack or African American, 9.9% Unknown, 3.9% Hispanic or Latino, 17.3% Asian, 10.1% White, 57.7% American Indian and Alaska Native, 1.0%Black or African American, 9.4% Unknown, 4.2% Hispanic or Latino, 19.4% Asian, 4.9% White, 61.2% American Indian and Alaska Native, 0.8%
LGBT Percentage8%2%

Differences between collections technician and technician duties and responsibilities

Collections technician example responsibilities.

  • Identify 2RBC products target for monthly QC or validation activities.
  • Set up mobile blood drives, maintain and perform daily QC on equipment.
  • Process, prepare, label, and store the units of blood to the FDA regulations.
  • Perform venipuncture and collect specimens in appropriate vials.
  • Demonstrate knowledge of a proficiency in venipuncture and capillary techniques.
  • Follow federal and state regulations including HIPPA to maintain patient confidentiality.
  • Show more

Technician example responsibilities.

  • Achieve multiple ASE certifications within first year of employment.
  • Implement and manage UHF radio base stations, repeaters, and command network, effectively linking all regional headquarters.
  • Manage telecommunications installation and repair for hospital Nortel network.
  • Maintain numerous automate scripts to assist in managing Linux systems.
  • Manage, troubleshot and repair multiple wireless technologies including fiber optic transmission switches.
  • Install peripherals including printers, fax machines, scanners, and smartphones.
  • Show more

Collections technician vs technician skills

Common collections technician skills
  • Physical Exams, 45%
  • Phlebotomy Procedures, 7%
  • Customer Service, 7%
  • Vital Signs, 4%
  • Venipuncture, 4%
  • Data Entry, 4%
Common technician skills
  • Patients, 16%
  • Customer Service, 14%
  • Patient Care, 8%
  • Hand Tools, 6%
  • Diagnosis, 5%
  • Preventative Maintenance, 4%

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