Collector jobs in Draper, UT - 119 jobs

Senior Account & Client Consultant serves as a liaison between the company and internal and external partners. This position is a subject matter expert responsible for completing moderately complex projects to include conducting analysis and adjusting processes to solve problems. This position may serve as a resource to other associates using broad business understanding. This is a hybrid role working partially in-office (Sandy, UT) and partially from home. What you do: * Evaluate existing broker, customer and rep needs and make recommendations. * Partner with Field Account Management Team in developing and implementing strategies to strengthen satisfaction, loyalty, and reliability. * Identify and resolve escalated issues and communicate to all stakeholders. * Responsible for keeping records, account updates, and outgoing email to brokers via Salesforce. * Communicate with brokers and customers effectively on account information. * Be available to answer telephone calls as needed from brokers and customers. * Research service needs and problems, find innovative solutions, and communicate follow-up. * Interact and encourage members of a team to find a solution to client issues. * Proactively assist account management team in contact with brokers, customers and internal stakeholders with questions on cases and follow up with questions asked. * Partner with internal departments to find solutions to difficult case issues. * Demonstrate a strong ability to balance the needs of customers and brokers, deadlines and other priorities. What you bring: * Bachelor's Degree or equivalent Business, Communication, or related field experience required. * 2 years of related experience required. * Health insurance license required (or must obtain within 3 months of employment). * Willingness to travel up to 5% of the time. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: * 401(k) Retirement Plan with company match and quarterly contribution * Tuition Reimbursement and Assistance * Incentive Program Bonuses * Competitive Pay For your time: * Flexible Hybrid work * Thrive Days - Personal time off * Paid time off (PTO) For your health and well-being: * Health Benefits: Medical, Dental, Vision * Health Savings Account (HSA) with employer contribution * Well-being programs with financial rewards * Employee assistance program (EAP) For your professional growth: * Professional development programs * Leadership development programs * Employee resource groups * StrengthsFinder Program For your community: * Matching donations program * Paid volunteer time- 8 hours per month For your family: * Generous paid maternity leave and paternity leave * Fertility, surrogacy and adoption assistance * Backup child, elder and pet care support An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S.

🌟 Previous Servers and Customer Service Wanted - Patient Care 💙 No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal ✨ Make a Real Difference Every Day Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care. We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. 🎓 Don't Have Healthcare Experience? We'll Train You! We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued 👩 ⚕️ Your Role as a TMS Technician As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. Your day-to-day: Work one-on-one with patients during treatment sessions Operate and monitor our high-tech TMS therapy machine Use tools like gratitude, journaling, and goal-setting to encourage patient growth Track and document progress to share with medical staff Be a steady, supportive presence throughout each patient's care journey 🌱 What We're Looking For You don't need a medical degree - just a genuine love for helping people. We're seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable, growth-oriented, and receptive to feedback Wants to be part of something bigger than a job 💼 Why You'll Love Working at Serenity ✔ Fulfillment - Help people take back their lives ✔ Career growth - We promote from within as we expand nationwide ✔ Supportive culture - You'll be valued for who you are and how you care Our Benefits Include: 🏥 90% employer-paid medical, dental & vision 🏖 10 PTO days (15 after 1 year) + 10 paid holidays 💰 401(k) retirement plan 🚀 Rapid internal promotion opportunities 💡 About Serenity Healthcare We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion. 📝 Apply Today - Be the Reason Someone Finds Hope Again Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening.

**What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Monitor terms of Prime Vendor distribution contract as it pertains to Supply Chain and Procurement, particular focus on Fill Rates, Price Match, and days sales outstanding. + Bridge relationship between the customer and internal Cardinal Health teams to ensure flawless service to customers and an optimized supply chain. + Manage customer expectations and requirements through proactive account review, facilitating issue resolution, and keeping customer informed of key initiatives. + Prevent order disruption to customers through elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions. + Coordinate and communicate Cardinal Health initiatives to the customer as needed. + Track, measure, and report Cardinal Health Key Performance Indicators monthly. + Build and maintain long-term trusted relationships with customers to support retention of the account. **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of customer management experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Strong communication skills with the ability to build solid relationships. preferred + Ability to travel to customer locations, as needed is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/6/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Collections Analyst, Collection, eCommerce, Payments, Financial Service Experience level: Mid-senior Experience required: 2 Years Education level: All education level Job function: Finance Industry: Financial Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Only local candidates can apply for this role. Job Description: As part of Collections team, this role will support the collections team in the execution and delivery of the team's strategic and operational initiatives. The collections team is responsible for the end-to-end collections process across all and includes reviewing each account to determine the best way to approach the client, then executing their plan to bring in the maximum amount of revenue. The ideal candidate brings collections knowledge and experience, possesses a customer centric mindset, and can contribute strongly individually and as part of a small but high performing team to optimize collection efforts and deliver on critical financial targets. Wed love to chat if you have: 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry Has proven ability to learn, adapt and train new processes and procedures Logical and rational thinker with demonstrated data analysis and investigative skills Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously Nice Have's: Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards A degree in Accounting, Finance, or Operations Management is a plus. Hiring Manager Notes: In office Mon/Tues/Thurs. Hybrid Contractors must be local to Draper Headquarters (13707 S. 200 W., Draper, UT 84020) Starts off as 5-month assignment has the potential to extend (based on business need and performance) Interviews will be via Zoom. MUST HAVE: 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry. Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously.

Schedule: Variable Schedule (4 days per week) Sunday through Saturday (need to be available for 2 weekend days a month) Between hours of 5:00 AM - 11:00 PM Primary Purpose: Works with the Donor Collection Specialist Trainer until demonstrated competency is achieved with the following Job Description/Primary Purpose: works in a highly regulated manufacturing environment to collect product and/or modify blood products and components intended for transfusion. Maintains traceability and trackability for all steps in the manufacturing process. Duties include data handling and input, medical history screening and physical examination of donors and patients, collection of whole blood and apheresis products, set-up of mobile drives, manufacturing, and modification of blood products, answering the telephone, performance and documentation of quality control and equipment maintenance, and minor problem-solving. This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) In addition, you must be flexible to work holidays and weekends as needed. This position requires the ability to travel and work offsite with co-workers in a mobile office (i.e. Blood Drives). Will be required to pass the ARUP Donor Collection Specialist Examination within 9 months of hire. About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team. Essential Functions: Greets and accurately registers donors. Obtains and evaluates donor information from allogeneic, autologous, and directed donors. Accurately interprets donor suitability by performing medical history on donors. Performs and evaluates limited physical examination of donors according to SOP. Travels to mobile sites for blood drives and assist Lead Tech in physically setting up and taking down of mobile drive. Prepares and packages whole blood units properly for shipment to processing. Collects whole blood units according to Standard Operating Procedures. Maintains complete and accurate documentation of each procedure. Provides complete donor care including pre and post-donation information, monitoring of donor comfort during the procedure, and donor and care following reactions. Accurately documents all donor reactions. Provides cardiopulmonary resuscitation and requests emergency care when necessary. Takes proper action when blood or product storage refrigerators, freezer, or platelet incubator alarms sound. Performs and documents quality control and equipment maintenance within predetermined parameters. Complies with safety and biohazard regulation as outlined in the Laboratory Safety Manual. Answers telephone calls in a timely and courteous manner. Refer problems or issues to appropriate individuals. Maintains work area. Cleans bench tops, donor chairs, and equipment after each spill, and daily at the end of the work shift. Documents as required. Obtains supplies from storeroom insuring that oldest stock is used first and proper procedures are followed. Attends laboratory meetings and in-services as required. Remains current in all procedures. Completes all competency requirements within stated timeframe. Observes principles of data security and patient confidentiality. Maintains ethical standards in the performance of testing and in interactions with donors, patients, co-workers, and other health care professionals. Maintains timely and effective communication with management to ensure that all potential problems or issues are identified. Performs telephone recruiting of donors when needed. Other duties as assigned. Physical and Other Requirements: Stooping: Bending body downward and forward by bending spine at the waist. Reaching: Extending hand(s) and arm(s) in any direction. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: Frequently and effectively communicate with others. PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance. Color Vision: Perception of and ability to distinguish colors This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) Due to this varied schedule, we offer a $1.50 shift differential for working hours.

Job DescriptionSalary: Competitive and DOE Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States.Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support The Team: We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines. What We Are Looking For: Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank. Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts. Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts. Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system. Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances. Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors. Properly and accurately document account activities. Make recommendations to management regarding accounts needing additional attention. Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs. Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies You would be a GREAT fit with these skills: Responsible, honest, and strong work ethic. Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues. Ability to handle difficult conversations professionally Detail-oriented with strong organizational skills Professionally answer incoming calls and assist the caller effectively. Ability to nurture and manage business relationships with third party loan servicer and other vendors. Excellent verbal and written communication skills Proficiency in Microsoft Office Suite Ability to successfully work in a team environment. Bilingual (Spanish) is a plus Preferred Level of Experience: Education: High school diploma or equivalent required Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred. Whats in it for YOU? Environment: Office-based, with the ability to work from home 2 days a week after introductory period Shift: Full time, 35-40 hours per week May require evening and weekend availability based on business needs Comprehensive benefits including medical, dental, vision, disability, and life insurance 401K with a company match PTO including 11 federal paid holidays off, vacation time and sick time Financial Wellness Program Volunteer Opportunities Awesome company culture and co-workers who love to work here 30% of our employees have worked at Medallion Bank for 10 years. Work Life Balance We dont use that term lightly! Company Wide Open Door Policy Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.

Job DescriptionDescription: Please note - while this position is fully remote, candidates must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Utah, or Idaho to be considered. Are you driven by results and motivated by uncapped earning potential? Join our growing collections team, where your skill, persistence and professionalism can directly translate into unlimited income! This role offers a unique opportunity to build a rewarding career in debt collection while helping consumers resolve outstanding balances with dignity and respect. What to expect as a Collections Representative: While we currently focus on medical collections, we will soon be expanding into other financial services. In this position you will contact consumers with past due balances and help them find a resolution. Individuals who are successful in this role are reliable and accustomed to a set schedule. They enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties. Compensation Overview: Start: You will start with an hourly rate of $20 in a virtual training class led by experts in the field. You will learn the basics of technology, required laws and standards, call negotiations. 6 Months: By this time, collectors are expected to perform at a minimum quality and collected fees level. You will transition to $17/hr which allows you to earn performance-based bonuses in addition to the wage. This will position you well to increase your income, while still having a safety net. The combination of a lower hourly rate plus bonus puts you in a position where you should be earning in excess of your starting rate. Full Commission: Once you have mastered your role as a collector, you may elect to go on full commission. This allows the company to pay you the maximum amount of compensation for your quality work (KPIs) and collected fees. This is the compensation plan of choice for the top collectors, capable of earning near six figures and with NO CAP to their income! Work from your home or in our Marshfield, WI office. A private office space is required. Monday through Friday (8AM-5PM CST / 9AM-6PM ET) full time schedule. If collectors elect to move to a commission plan, the schedule changes to include two nights (8AM-7PM CST/9AM-8PM ET) per week in exchange for every other Friday off. Please note that alternate schedules including evenings until 9:00 PM CST and Saturdays may become available to elect as routine or variations to normal schedule for 2026. Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds). Additional options for Dental/Vision, paid short-term disability and life insurance benefits. Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment 401K Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k. Exclusive employee discount program through Access Perks, providing a variety of discounts at local and national retailers, food, entertainment, travel, and more! The company provides required equipment Requirements: Previously demonstrated experience working with customers to successfully resolve challenging situations is required. Highly developed, professional communication skill suitable for conflict resolution is required. Ability to self-manage in a remote office when working from home is a must as is attendance when scheduled. No absences are allowed during training. Remote employees must have a private workspace and fast, reliable internet which meets speed test and other standards as confirmed through the selection process and ongoing during employment. Experience in medical or other bill collection is welcomed, but not required. If you are an experienced collector, we look forward to sharing with you how similar performance in our environment would be compensated and rewarded. RevCycle is an Equal Opportunity Employer and does not discriminate based on any legally protected classification.

Under the direct supervision of the Business Office Manager, the Collection Specialist is responsible for all issues relating to patient accounts receivable. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: Medical (including a partially company funded HSA option and in-house discount plan) Dental, Vision, Disability and other plan coverage options. Company paid life insurance for employees and their families. Employee Assistance Program that provides free counseling to employees and their families. Paid Time Off and Holidays Scholarship Program 401k with generous profit sharing contributions. In nearly all cases, no nights, weekends or holiday shifts. Competitive pay starting at $16.00+ hourly with the potential of higher starting pay based on experience. Annual Performance/Merit Increase Program that offers up to a 5% pay increase. Salary ranges reviewed annually. Limited benefits for non-Full-Time employees. Full job description is available upon request by emailing talent@ogdenclinic.com

Risk Collections Specialist In-person in Orem, UT Nexio's Risk Department protects the company's financial stability and brand integrity through proactive analysis and structured recovery processes. As a Risk Collections Specialist, you will play a key role in managing ACH reject recoveries and supporting the early stages of merchant risk monitoring. This position bridges Finance and Risk, ensuring rejected transactions are recovered efficiently and documented accurately - while providing a strong foundation for future advancement within the Risk team. This role focuses on internal recovery coordination and documentation - formal debt collection activity is managed through Nexio's Legal and external partners. Responsibilities Track and reconcile ACH rejects, repayments, and recovery offsets. Communicate with merchants regarding repayment coordination and status updates. Collaborate with Finance to ensure proper allocation of recovered funds. Partner with Nexio's Legal Team and external collection agency for escalated recovery cases. Maintain detailed recovery logs and assist in weekly reporting to Risk leadership. Support Risk Analysts by preparing data and documents. Identify recurring issues that may indicate emerging merchant risk trends. Assist with process improvements to prevent rejects and streamline recovery. Qualifications High school diploma or equivalent required. Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field preferred, but not required. Equivalent experience in payments, financial operations, or risk analysis will be considered. 0-1 year experience in payments, finance, or operations. Strong attention to detail, accuracy, and record-keeping. Proficiency with Excel and or case management tools. Clear, professional written and verbal communication. Eagerness to learn compliance, merchant lifecycle, and payment flow concepts. What is Nexio? Nexio transforms payment chaos into simplicity, giving merchants the freedom to focus on what truly matters to them-growing their business. From smoothing out inefficiencies to securing seamless transactions, Nexio helps turn payments into a business's competitive edge. Benefits Unlimited PTO Medical, dental, vision, life, STD, and LTD insurances; 5% 401k match, HSA match Free therapy for employees and their dependents Nail Tech, Barber, Massage Therapist on-site Costco snacks for days!

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking full-time Collection Agents for our Woodland Hills, CA office. START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN THE FIRST FOUR MONTHS!!!! Multiple shifts are available between 8am -6pm, Monday thru Friday. In-Office. 8:00AM to 4:30PM - 9:30AM to 6:00PM What You'll Do: * Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients. * Calculate acceptable settlement amounts according to guidelines set by our clients and Management team. * Effectively manage an open queue of accounts to consistently hit your monthly collection goal.

Collections Analyst Draper, UT Collections Analyst, Collection, eCommerce, Payments, Financial Service Experience level: Mid-senior Experience required: 2 Years Education level: All education level Job function: Finance Industry: Financial Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Only local candidates can apply for this role. Job Description: As part of Collections team, this role will support the collections team in the execution and delivery of the team's strategic and operational initiatives. The collections team is responsible for the end-to-end collections process across all and includes reviewing each account to determine the best way to approach the client, then executing their plan to bring in the maximum amount of revenue. The ideal candidate brings collections knowledge and experience, possesses a customer centric mindset, and can contribute strongly individually and as part of a small but high performing team to optimize collection efforts and deliver on critical financial targets. Wed love to chat if you have: 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry Has proven ability to learn, adapt and train new processes and procedures Logical and rational thinker with demonstrated data analysis and investigative skills Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously Nice Have's: Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards A degree in Accounting, Finance, or Operations Management is a plus. Hiring Manager Notes: In office Mon/Tues/Thurs. Hybrid Contractors must be local to Draper Headquarters (13707 S. 200 W., Draper, UT 84020) Starts off as 5-month assignment has the potential to extend (based on business need and performance) Interviews will be via Zoom. MUST HAVE: 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry. Possesses excellent organizational and time management skills - must have ability to prioritize and balance multiple tasks simultaneously.

Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support The Team: We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines. What We Are Looking For: * Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank. * Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts. * Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts. * Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system. * Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances. * Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors. * Properly and accurately document account activities. * Make recommendations to management regarding accounts needing additional attention. * Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs. * Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies You would be a GREAT fit with these skills: * Responsible, honest, and strong work ethic. * Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues. * Ability to handle difficult conversations professionally * Detail-oriented with strong organizational skills * Professionally answer incoming calls and assist the caller effectively. * Ability to nurture and manage business relationships with third party loan servicer and other vendors. * Excellent verbal and written communication skills * Proficiency in Microsoft Office Suite * Ability to successfully work in a team environment. * Bilingual (Spanish) is a plus Preferred Level of Experience: * Education: High school diploma or equivalent required * Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred. What's in it for YOU? * Environment: Office-based, with the ability to work from home 2 days a week after introductory period * Shift: Full time, 35-40 hours per week * May require evening and weekend availability based on business needs * Comprehensive benefits including medical, dental, vision, disability, and life insurance * 401K with a company match * PTO including 11 federal paid holidays off, vacation time and sick time * Financial Wellness Program * Volunteer Opportunities * Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years. * Work Life Balance - We don't use that term lightly! * Company Wide Open Door Policy Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.

The Role: Accounts Receivable Specialist | Lehi, UT The Accounts Receivable Specialist performs collection and follow up activities with third party payers to resolve outstanding balances, secure accurate and timely adjudication, and achieve successful closures of aged accounts receivable. What You'll Be Doing: Performing online account status checks and following up with payers by phone, email, etc. on outstanding claim balances of assigned accounts Clearly document in EMR system patient account notes, the payment status of the account, and/or actions taken to secure payment. If applicable, requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing. Must note all actions taken within the notes section to ensure all prior touches have been recorded and the account tells the story. Taking appropriate action to resolve account balances promptly - whatever is needed to secure account payment and/or bring the account to successful closure (submitting appeal requests, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, performing billing corrections, etc.) Balancing creativity and sound judgement to proactively identify and resolve claim issues and quickly escalating any large/repetitive issues to management for support in problem-solving. Achieving established productivity and quality standards within 30 days of employment: Maintaining 90% accuracy rate, low days in AR, and outstanding percentages under 10% Seeking advice and guidance as necessary to ensure proper understanding Staying up to date on applicable rules, regulations, policies, laws and guidelines, and following internal controls, patient confidentiality policies, and program requirements What You Need: 2+ years AR/collections experience in the professional medical field High School Diploma/GED (relevant Associate/bachelor's degree preferred) Proficiency with Microsoft Excel, Word, Outlook, Teams Knowledge of commercial and government plans, CPT, ICD-10 Proficiency with payor portals, Availity, Waystar (eCW a plus) Attention to detail with strong data entry skills (10 key, 40wpm typing) Excellent verbal/written communication and customer service skills Knowledge of medical terminology, insurance processing guidelines, TF statutes Strong understanding of CCI edits, mutually exclusive, medical necessity, bundling, coordination of benefits issues Strong analytical and reporting skills A patient, pleasant disposition that works well with a team Ability to work independently and make decisions with limited supervision as needed Bonus Points: CRCS (Certified Revenue Cycle Specialist) Behavioral Health Why You'll Love Working at Serenity: Fulfillment - make a real difference for others as you help our patients ‘take back their lives' Growth/promotion potential as we continue to expand Competitive pay Excellent benefits: We cover 90% of medical, dental & vision 401(k) - because your future deserves self-care too 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge Who We Are: Using advanced medical devices, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.

Full-time Description Please note - while this position is fully remote, candidates must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Utah, or Idaho to be considered. Are you driven by results and motivated by uncapped earning potential? Join our growing collections team, where your skill, persistence and professionalism can directly translate into unlimited income! This role offers a unique opportunity to build a rewarding career in debt collection while helping consumers resolve outstanding balances with dignity and respect. What to expect as a Collections Representative: While we currently focus on medical collections, we will soon be expanding into other financial services. In this position you will contact consumers with past due balances and help them find a resolution. Individuals who are successful in this role are reliable and accustomed to a set schedule. They enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties. Compensation Overview: Start: You will start with an hourly rate of $20 in a virtual training class led by experts in the field. You will learn the basics of technology, required laws and standards, call negotiations. 6 Months: By this time, collectors are expected to perform at a minimum quality and collected fees level. You will transition to $17/hr which allows you to earn performance-based bonuses in addition to the wage. This will position you well to increase your income, while still having a safety net. The combination of a lower hourly rate plus bonus puts you in a position where you should be earning in excess of your starting rate. Full Commission: Once you have mastered your role as a collector, you may elect to go on full commission. This allows the company to pay you the maximum amount of compensation for your quality work (KPIs) and collected fees. This is the compensation plan of choice for the top collectors, capable of earning near six figures and with NO CAP to their income! Work from your home or in our Marshfield, WI office. A private office space is required. Monday through Friday (8AM-5PM CST / 9AM-6PM ET) full time schedule. If collectors elect to move to a commission plan, the schedule changes to include two nights (8AM-7PM CST/9AM-8PM ET) per week in exchange for every other Friday off. Please note that alternate schedules including evenings until 9:00 PM CST and Saturdays may become available to elect as routine or variations to normal schedule for 2026. Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds). Additional options for Dental/Vision, paid short-term disability and life insurance benefits. Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment 401K Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k. Exclusive employee discount program through Access Perks, providing a variety of discounts at local and national retailers, food, entertainment, travel, and more! The company provides required equipment Requirements Previously demonstrated experience working with customers to successfully resolve challenging situations is required. Highly developed, professional communication skill suitable for conflict resolution is required. Ability to self-manage in a remote office when working from home is a must as is attendance when scheduled. No absences are allowed during training. Remote employees must have a private workspace and fast, reliable internet which meets speed test and other standards as confirmed through the selection process and ongoing during employment. Experience in medical or other bill collection is welcomed, but not required. If you are an experienced collector, we look forward to sharing with you how similar performance in our environment would be compensated and rewarded. RevCycle is an Equal Opportunity Employer and does not discriminate based on any legally protected classification.

**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Schedule: Variable Schedule (3 days per week) Preferably Fri/Sat/Sun or Sat/Sun/Mon Between hours of 5:00 AM - 11:00 PM Primary Purpose: Works with the Donor Collection Specialist Trainer until demonstrated competency is achieved with the following Job Description/Primary Purpose: works in a highly regulated manufacturing environment to collect product and/or modify blood products and components intended for transfusion. Maintains traceability and trackability for all steps in the manufacturing process. Duties include data handling and input, medical history screening and physical examination of donors and patients, collection of whole blood and apheresis products, set-up of mobile drives, manufacturing, and modification of blood products, answering the telephone, performance and documentation of quality control and equipment maintenance, and minor problem-solving. This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) In addition, you must be flexible to work holidays and weekends as needed. This position requires the ability to travel and work offsite with co-workers in a mobile office (i.e. Blood Drives). Will be required to pass the ARUP Donor Collection Specialist Examination within 9 months of hire. About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team. Essential Functions: Greets and accurately registers donors. Obtains and evaluates donor information from allogeneic, autologous, and directed donors. Accurately interprets donor suitability by performing medical history on donors. Performs and evaluates limited physical examination of donors according to SOP. Travels to mobile sites for blood drives and assist Lead Tech in physically setting up and taking down of mobile drive. Prepares and packages whole blood units properly for shipment to processing. Collects whole blood units according to Standard Operating Procedures. Maintains complete and accurate documentation of each procedure. Provides complete donor care including pre and post-donation information, monitoring of donor comfort during the procedure, and donor and care following reactions. Accurately documents all donor reactions. Provides cardiopulmonary resuscitation and requests emergency care when necessary. Takes proper action when blood or product storage refrigerators, freezer, or platelet incubator alarms sound. Performs and documents quality control and equipment maintenance within predetermined parameters. Complies with safety and biohazard regulation as outlined in the Laboratory Safety Manual. Answers telephone calls in a timely and courteous manner. Refer problems or issues to appropriate individuals. Maintains work area. Cleans bench tops, donor chairs, and equipment after each spill, and daily at the end of the work shift. Documents as required. Obtains supplies from storeroom insuring that oldest stock is used first and proper procedures are followed. Attends laboratory meetings and in-services as required. Remains current in all procedures. Completes all competency requirements within stated timeframe. Observes principles of data security and patient confidentiality. Maintains ethical standards in the performance of testing and in interactions with donors, patients, co-workers, and other health care professionals. Maintains timely and effective communication with management to ensure that all potential problems or issues are identified. Performs telephone recruiting of donors when needed. Other duties as assigned. Physical and Other Requirements: Stooping: Bending body downward and forward by bending spine at the waist. Reaching: Extending hand(s) and arm(s) in any direction. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: Frequently and effectively communicate with others. PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance. Color Vision: Perception of and ability to distinguish colors This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) Due to this varied schedule, we offer a $1.50 shift differential for working hours.

Under the direct supervision of the Business Office Manager, the Collection Specialist is responsible for all issues relating to patient accounts receivable. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: * Medical (including a partially company funded HSA option and in-house discount plan) * Dental, Vision, Disability and other plan coverage options. * Company paid life insurance for employees and their families. * Employee Assistance Program that provides free counseling to employees and their families. * Paid Time Off and Holidays * Scholarship Program * 401k with generous profit sharing contributions. * In nearly all cases, no nights, weekends or holiday shifts. * Competitive pay starting at $16.00+ hourly with the potential of higher starting pay based on experience. * Annual Performance/Merit Increase Program that offers up to a 5% pay increase. * Salary ranges reviewed annually. * Limited benefits for non-Full-Time employees. Full job description is available upon request by emailing **********************

**_What Customer Service Operations contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates, billing (including drop-ships), processing chargebacks and vendor invoices and developing and negotiating customer and group purchasing contracts. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. The Accounts Receivable Team Lead performs day-to-day AR functions with the goal of ensuring that all policies and procedures related to providing consistent, supervisor customer/patient care are adhered to, and service & production goals are met effectively and efficiently. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams. **_Responsibilities_** + Provides ongoing leadership and support to team associates to ensure that day-to-day service and production goals are met. + Assists management in monitoring associates' goals and objectives daily; motivates and encourages associates to maximize performance. + Provides ongoing feedback, recommendations, and training as appropriate. + Assists supervisors in ensuring staff adherence to company policy and procedures. + Assists supervisors in related personnel documentation as required, necessary, or appropriate. + Acts as a subject matter expert in claims processing. + Processes claims: investigates insurance claims; properly resolves by follow-up & disposition. + Lead and manage escalation projects, addressing complex issues and ensuring timely resolution to maintain optimal account receivables performance and client satisfaction. + Resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement. + Verifies patient eligibility with secondary insurance company when necessary. + Bills supplemental insurances including all Medicaid states on paper and online. + Oversees appeals and denials management to maximize revenue recovery and minimize financial leakage, ensuring all claims are accurately processed and followed up in a timely manner. + Manages billing queue as assigned in the appropriate system. + Investigates and updates the system with all information received from secondary insurance companies. + Ensures that all information given by representatives is accurate by cross referencing with the patient's account, followed by using honest judgement in any changes that may need to be made. + Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third party policy. + Updates patient files for insurance information, Medicare status, and other changes as necessary or required as related to billing when necessary **_Qualifications_** + 6+ years of experience, preferred + High School Diploma, GED or technical certification in related field or equivalent experience, preferred + Proficiency in Microsoft Excel (e.g., pivot tables, formulas), preferred **_What is expected of you and others at this level_** + Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments + Comprehensive knowledge in technical or specialty area + Ability to apply knowledge beyond own areas of expertise + Performs the most complex and technically challenging work within area of specialization + Preempts potential problems and provides effective solutions for team + Works independently to interpret and apply company procedures to complete work + Provides guidance to less experienced team members + May have team leader responsibilities but does not formally supervise **Anticipated hourly range:** $22.30 - $32.00/hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/8/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Schedule: Variable Schedule (4 days per week) Sunday through Saturday (need to be available for 2 weekend days a month) Between hours of 5:00 AM - 11:00 PM Primary Purpose: Works with the Donor Collection Specialist Trainer until demonstrated competency is achieved with the following Job Description/Primary Purpose: works in a highly regulated manufacturing environment to collect product and/or modify blood products and components intended for transfusion. Maintains traceability and trackability for all steps in the manufacturing process. Duties include data handling and input, medical history screening and physical examination of donors and patients, collection of whole blood and apheresis products, set-up of mobile drives, manufacturing, and modification of blood products, answering the telephone, performance and documentation of quality control and equipment maintenance, and minor problem-solving. This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) In addition, you must be flexible to work holidays and weekends as needed. This position requires the ability to travel and work offsite with co-workers in a mobile office (i.e. Blood Drives). Will be required to pass the ARUP Donor Collection Specialist Examination within 9 months of hire. About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team. Essential Functions: Greets and accurately registers donors. Obtains and evaluates donor information from allogeneic, autologous, and directed donors. Accurately interprets donor suitability by performing medical history on donors. Performs and evaluates limited physical examination of donors according to SOP. Travels to mobile sites for blood drives and assist Lead Tech in physically setting up and taking down of mobile drive. Prepares and packages whole blood units properly for shipment to processing. Collects whole blood units according to Standard Operating Procedures. Maintains complete and accurate documentation of each procedure. Provides complete donor care including pre and post-donation information, monitoring of donor comfort during the procedure, and donor and care following reactions. Accurately documents all donor reactions. Provides cardiopulmonary resuscitation and requests emergency care when necessary. Takes proper action when blood or product storage refrigerators, freezer, or platelet incubator alarms sound. Performs and documents quality control and equipment maintenance within predetermined parameters. Complies with safety and biohazard regulation as outlined in the Laboratory Safety Manual. Answers telephone calls in a timely and courteous manner. Refer problems or issues to appropriate individuals. Maintains work area. Cleans bench tops, donor chairs, and equipment after each spill, and daily at the end of the work shift. Documents as required. Obtains supplies from storeroom insuring that oldest stock is used first and proper procedures are followed. Attends laboratory meetings and in-services as required. Remains current in all procedures. Completes all competency requirements within stated timeframe. Observes principles of data security and patient confidentiality. Maintains ethical standards in the performance of testing and in interactions with donors, patients, co-workers, and other health care professionals. Maintains timely and effective communication with management to ensure that all potential problems or issues are identified. Performs telephone recruiting of donors when needed. Other duties as assigned. Physical and Other Requirements: Stooping: Bending body downward and forward by bending spine at the waist. Reaching: Extending hand(s) and arm(s) in any direction. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: Frequently and effectively communicate with others. PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance. Color Vision: Perception of and ability to distinguish colors This position requires you to work variable shifts at different locations (Research Park, Sandy Donor Center, and mobile blood drives.) Due to this varied schedule, we offer a $1.50 shift differential for working hours.