Remote VP of Customer Success - Enterprise Health Systems
Getwellnetwork, Inc. 4.1
Bethesda, MD jobs
A leading healthcare solutions provider is seeking a Head of Customer Success to lead its customer success organization. This role requires a results-driven leader with over 10 years of experience in customer success and a proven track record in enterprise settings. Responsibilities include defining customer success strategies, driving customer retention and growth, and collaborating with cross-functional teams to foster exceptional customer experiences. The ideal candidate will thrive in a data-driven environment and possess strong communication skills.
#J-18808-Ljbffr
$119k-178k yearly est. 2d ago
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Representative II, Customer Service Operations
Cardinal Health 4.4
Hartford, CT jobs
**_What Customer Service Operations contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed.
+ Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses.
+ Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
+ Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues.
+ Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues.
+ For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders.
+ Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples.
**_Qualifications_**
+ High school diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized
+ Previous experience working in a remote/work from home setting is preferred
+ Prior experience working with Microsoft Office is preferred
+ Prior experience working with order placement systems and tools preferred
+ Customer service experience in prior healthcare industry preferred
+ Root cause analysis experience preferred
+ Familiarity with call-center phone systems preferred
+ Excellent Phone Skills with a focus on quality
+ Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
\#LI-DP1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.8-18.5 hourly 5d ago
Senior Systems Engineering Lead - ABMS DI Network (Remote)
Leidos 4.7
Bethesda, MD jobs
A leading technology solutions company is seeking a Systems Engineering Lead to manage the product lifecycle for an agile development program. The role requires a minimum of Top Secret clearance and extensive relevant experience (BS: 12-15 years; MS: 10-13 years). Key responsibilities include work with the Systems Engineering Lifecycle and documentation of requirements. Strong communication skills and the ability to collaborate across various disciplines are essential. This position offers a competitive salary range between $131,300 and $237,350.
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$131.3k-237.4k yearly 2d ago
Actuarial Principal - Strategic FP&A Leader (Remote)
Humana Inc. 4.8
Annapolis, MD jobs
A leading healthcare company seeks an Actuarial Analytics/Forecasting Principal in Annapolis, Maryland. This role involves analyzing financial data and collaborating with senior leadership to support business decisions. The ideal candidate has over a decade of technical experience, strong leadership abilities, and ideally, expertise in Medicare Advantage pricing. Humana offers competitive compensation, including a salary range of $156,600 to $215,400 per year along with comprehensive benefits.
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$156.6k-215.4k yearly 3d ago
Mental Health Care Coordinator (PRP/Case Manager)
Partnership Development Group 2.9
Baltimore, MD jobs
PDG is hiring a Mental Health Care Coordinator interested in making a difference. With offices in Baltimore, Millersville, and Rockville, there are openings throughout the Baltimore-Washington corridor. This position is entry-level and does not require licensure.
Position Details
Annual salary range of $35,500-$41,500, including performance-based incentives
For a limited time only, ***RECEIVE $750 SIGN-ON BONUS!*** Payments are made at 90 and 180 days of employment.
Hybrid (both remote and in-person work) and flexible work schedules (ex: 4 days work weeks) are available.
Pay is guaranteed for hours worked; this is NOT a contractual position.
The PDG Mental Health Care Coordinators provide compassionate, effective care to individuals with mental illness in Maryland. You must be dedicated to making a meaningful difference in your community. Duties include:
Spend at least 75% of the week in the community, meeting with consumers one-on-one in their homes or taking them to mental health appointments and other appointments/activities (adjusted according to remote work option).
Provide customized health care coordination that includes developing daily living skills, increasing community integration, and helping consumers meet critical personal goals (such as budgeting, medication compliance, housing, etc.).
Develop and maintain positive relationships with healthcare providers in the community.
Attend weekly meetings and collaborate with treatment teams.
Complete daily visit notes and monthly reports quickly and accurately, using a provided device.
Why PDG
Voted a Baltimore Sun Top Workplace for 5 years in a row
Inclusive, supportive team culture that receives constant positive staff feedback
Competitive salary, monthly incentives, bonus, and staff events
Choose PT, FT, or flexible schedules as needed
Full health benefits, retirement, short and long term disability, and life insurance
Sick time, PTO, and 3 weeks paid vacation
PDG values include DEI, supportive management, integrity, and work-life balance
Extensive training and support from management with open-door policy
Annual raises and growth opportunities across departments
Give back to the community while developing your career
Be the change you want to see with the best behavioral health agency in Maryland!
Keywords: mental health, behavioral health, case manager, psychology, mental health technician, community based care, mental illness, social services, bachelor's in psychology, bachelor's in social work, rehab counselor, rehabilitation specialist, human services, community services, rehabilitation counseling, public health, Anne Arundel County, Annapolis, Glen Burnie, Pasadena, Brooklyn Park,
The MINIMUM requirements are:
Type 30 wpm and have excellent written and oral communication skills
Have a driver's license, have a reliable vehicle, and be comfortable with extensive driving
Be comfortable meeting consumers in their homes and having them in your car
Very strong time management and organizational skills
Ability to work independently and on a team
We'd also love to see:
Bachelor's Degree in Psychology, Social Work or related field
Experience with behavioral health care
A passion for human services and a strong desire to become part of the PDG family!
$35.5k-41.5k yearly 60d+ ago
Head of Postmarket Surveillance, Oral Healthcare
Philips Healthcare 4.7
Bothell, WA jobs
Job TitleHead of Postmarket Surveillance, Oral HealthcareJob Description
Head of Postmarket Surveillance, Oral Healthcare
In this role you
You are responsible for overseeing all aspects of post-market surveillance, including process implementation, complaint handling, and corrective and removal activities.
Your role:
Drive monitoring, support enhancement and implementation of post-market surveillance, complaint handling, and correction and removal processes and activities, ensuring compliance with regulatory standards and organizational policies.
Drive cross-functional periodic reviews and collaboration with stakeholders, integrating feedback and lessons learned into product development and improvement, processes improvements and strategic initiatives.
Analyze and refine key operational metrics and reporting systems and ensure data-driven decision-making for continuous improvement. Lead and oversee quality metrics for trending purposes, and reports on trending, post market surveillance activities, periodic safety reports etc.
Lead investigations into product complaints and adverse events, ensure timely reporting, accurate triage, escalation, and resolution, and oversee corrective/removal actions to maintain product safety and regulatory compliance.
Lead, manage and develop a multidisciplinary team. Foster a culture of transparency and accountability, mentoring team members and ensuring the effective transfer of knowledge and best practices throughout the organization.
You're the right fit if:
Bachelor's / Master's Degree in Medical Sciences, Healthcare Management, Industrial Engineering, Supply Chain Management or equivalent.
5+ years of experience with Bachelor's OR Minimum 3 years of experience with Master's in areas such as Post Market Surveillance Operations, Medical Device, Quality Assurance, Quality Control, Clinical Research or equivalent.
Preferred experience in Risk management experience for medical devices, with thorough knowledge of FMEAs and RMRs, Minimum 3 years' prior management or other relevant experience, Experience with FDA inspection, and/or ISO Audits, NCR, FSN and CAPA experience is a plus, Experience in both medical and non-medical is a plus, Working knowledge of cGMP, FDA 820 QSR and ISO 13485 or other Quality Systems
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Office/Remote position.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Philips Transparency Details
The pay range for this position in Bothell, WA is $128,520 to $180,000 Annually.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Bothell, WA.
#LI-PHI
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$128.5k-180k yearly Auto-Apply 11d ago
Strategic Advisor-Clinical Assets (Hybrid)
Trimedx 4.6
Seattle, WA jobs
If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.
Everyone is focused on serving the customer and we do that by collaborating and supporting each other
Associates look forward to coming to work each day
Every associate matters and makes a difference
It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here.
The Strategic Advisor serves as a client resource to facilitate the delivery of our Clinical Asset Management service. This individual is intimately familiar with the client's asset management process and leverages TRIMEDX's proprietary Clinical Asset Informatics toolset to evaluate asset composition, inventory trends and asset performance to identify OpEx Savings, CapEx Avoidance and Cash Recovery opportunities and projects. The Strategic Advisor has the ability to effectively present actionable insights, change behaviors and improve processes through the use of verbal and written communication. This leader has experience developing and forming partnerships using a consultative approach. They have high level presentation skills and are able to present ideas to customers in a way that produces understanding and impact. This leader exhibits a bias for action, customer orientation and self-awareness as they actively work to save our clients money. The Leader works closely with our Mobile Medical Equipment Teams, Centurion Service Group, Clinical Engineering Teams, to frame our solution's overall client value proposition and key performance indicators.
Location: Candidates must currently reside in the Pacific or Mountain time zones of the continental United States, with close proximity to a major airport. Candidates must have the ability to work onsite at client hospitals as necessary & travel for business to conferences, seminars, meetings & trainings, etc., including to our Indianapolis, Indiana Central Office.
Relocation is not available for this position
Immigration sponsorship not available for this position
Applicants can expect a compensation range of $95,000-$120,000 for this opportunity. This is the reasonable estimate that TRIMEDX believes it might pay for this particular job based on applicable circumstances at the time of posting. TRIMEDX may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant's experience and qualifications.
TRIMEDX may also provide associates with benefits that include health/dental/vision, HSA/FSA, matching retirement plans, paid vacation and parental leave, adoption/infertility assistance, and more!
Responsibilities
Identifies and leads projects that save our clients' money. Projects are focused in the following areas:
Defer purchases to future period: The ability to delay the purchase of clinical assets to a period in the future
Validating purchase request: The ability to rationalize the existing clinical asset request to more closely align with the need (change quantity, mix, type)
Retire unneeded assets: The ability to reduce existing asset inventory based on actual utilization levels and national comparative benchmarks
Reallocation assets: The ability to redeploy existing equipment within the hospital affiliation versus purchasing new capital assets
Monetize asset ROI: The ability to maximize the income earned through the sale of clinical assets via FMV insights
Reduce unneeded rentals: The ability to decrease the amount of rental equipment based on the utilization of equipment already owned
Tracks and reports the financial and operational benefits achieved from completed initiatives
Works with client leaders to establish the TRIMEDX toolset as the single “source of truth” for the enterprise's clinical asset inventory and associated asset performance data
Develops high-touch and high-trust relationship with client leaders
Facilitates organizational communications regarding clinical asset lifecycle issues and makes connections between stakeholders needed to raise awareness, complete needed trouble-shooting and facilitate timely resolution of issues
Identifies trends of escalated issues or recurring problems and develops improved cross- functional processes to resolve those problems
Leverages expert knowledge to anticipate a wide range of future needs and opportunities and facilitates development of complex solutions
Provides analytics and project management support for client initiatives
Skills and Experience
Strong healthcare business perspective and industry/market awareness
Strong strategic thinking skills and the ability to tie back to actionable, measurable plans
Proven expertise in managing change
Advanced proficiency in Microsoft PowerPoint
Strong presentation, written/oral communication skills
Advanced proficiency in Microsoft Excel and the ability to draw insights from data
Be a self-motivated, innovative person with analytical, problem solving, organizational, and interpersonal skills with the ability to adapt to changes and new ideas
Enjoy working in a fast-paced, dynamic, culturally diverse environment
5 + years of leadership experience in an acute-care hospital environment
Prior management and leadership experience, with 5 + years of experience in healthcare services delivery
Education and Qualifications
Required:
Bachelor's degree or equivalent in a business-related field
Preferred:
MBA, Masters or advanced healthcare degree
Advanced training in Lean/Six-Sigma process improvement
#LI-Hybrid
At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.
We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.
Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.
TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.
Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.
$95k-120k yearly Auto-Apply 12d ago
Senior Security Engineer II (IAM)
Aledade, Inc. 4.1
Bethesda, MD jobs
As a Senior Security Engineer II for Identity and Access Management (IAM) at Aledade, you will play a central role in enhancing the security posture of our enterprise, cloud‑native environments, and applications. We are seeking a dedicated professional with in‑depth knowledge of IAM principles, standards, and best practices to help safeguard our systems and support our security compliance initiatives.
In this role, you will work to design, implement, and maintain robust IAM solutions, managing authentication, authorization, and provisioning across diverse platforms. You will also collaborate closely with various teams to ensure alignment between IAM solutions and organizational security requirements, enabling secure and seamless access across the enterprise and cloud services. Your ability to partner cross‑functionally will be key to driving impactful outcomes and further strengthening our digital landscape.
Primary Duties
Working cross functionally to design, build, and operate solutions that continuously improve and automate our security capabilities
Leveraging data to understand trends, metrics, and opportunities to improve our security posture and then helping execute on those opportunities with stakeholders
Leading and enhancing incident response efforts, spearheading analysis, containment, and mitigation strategies in a cross‑functional environment to ensure effective resolution and remediation of security incidents
Helping craft and refine security documentation pertinent to our Security Program, such as policies, standards, baselines, and standard operating procedures
Mentoring and coaching more junior engineers or analysts
Minimum Qualifications
BS / BTech (or higher) in Computer Science, Information Technology, Cybersecurity or a related field, 8 years security domain experience without degree
6+ years of experience in software or security engineering within Cloud Native environments
4+ years of experience working with large datasets to identify opportunities for security posture improvements or to detect, investigate and respond to threats
4+ years of experience acting as a trusted advisor in a team setting, solving for short‑term and long‑term business value
4+ years of experience coaching other engineers or analysts
Preferred KSA's
Identity & Access Management
Experience with Identity & Access Management (IaM) systems and practices
In‑depth knowledge of authentication protocols, authorization mechanisms, and directory services
Strong proficiency implementing IAM solutions within very complex environments
Familiarity with regulatory compliance and security standards
Experience generating automated metrics to measure service and program effectiveness and consistency
Strong communication skills, both written and verbal, with the capability to articulate complex security issues to a diverse audience
Automation skills: Powershell, Python, Terraform
Expertise on Okta products - Directory, SSO, MFA, Workflows, ISPM and IGA
Experience with tools in the security stack strongly preferred: Auth0/Entra ID/Ping Identity, Cloud Platforms - AWS/Azure/GCP
Physical Requirements
Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Who We Are
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value‑based care. Additionally, by creating value‐based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee‑for‑service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive, and remote‑first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open‑mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
Benefits
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time‑off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
Equal Employment Opportunity Statement
At Aledade, we don't just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy
By applying for this job, you agree to Aledade's Applicant Privacy Policy available at *************************************************
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$102k-141k yearly est. 5d ago
Talent Acquisition Partner (Hybrid in Mountain or Pacific Time Zone)
Trimedx 4.6
Washington jobs
If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.
Everyone is focused on serving the customer and we do that by collaborating and supporting each other
Associates look forward to coming to work each day
Every associate matters and makes a difference
It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here.
This position is a hybrid opportunity with the need to come to our Indiana office a few times a year. This position needs to sit in the Pacific time zone, we will consider someone in the Mountain time zone to support west coast recruiting.
Summary
The Talent Acquisition Partner (TAP) supports and executes the talent acquisition (TA) and workforce planning strategies of the organizations. This position's responsibilities will flex on the amount of time spent in these areas depending on the needs of the TA team and the organization. These responsibilities could include leading efforts in sourcing, selecting and hiring both technical and non-technical talent; partnering with hiring managers to facility the hiring process and managing recruiting specific programs and projects that further enhance TRIMEDX's talent position. The TAP provides thought leadership and recommendations based on solid people judgment, talent market insights and measurement of candidates to job requirements.
Salary expectations will vary pending experience and location:
$80,000 - $110,000
Responsibilities
Manage Hiring Process - Sourcing and Pipelining
Partner with the TA team, TA leadership, human resources and hiring manager to define new position requirements and define the sourcing strategy
Assist in creation of sourcing plan and execute strategy; communicate with multiple networking contacts, third party vendors, and applicants
Evaluate candidates based on position profile; determine if candidates are appropriate for current or future openings
Leverage CRM to build campaigns and enhance candidate pipeline for future opportunities
Work closely with the Workforce Strategy team to plan/forecast for special programs and initiatives
Recruit passive candidates focusing on cultural adds and unlocking future talent
Manage Hiring Process - Recruiting and Selection
Lead strategy sessions with hiring managers to understand holistic team and position needs/requirements and establishes an appropriate sourcing strategy
Execute the full recruitment cycle using behavioral and competency-based interviewing techniques and methodologies via phone, video and face to face interviews
Coordinate meetings with hiring manager to discuss needs, communicate updates and adjust strategy as needed
Define selection team, interview parameters, and competency requirements for interviewers; participate in interviews and facilitate debriefing sessions as appropriate (including identification of interview feedback forums)
Manage Workday Recruiting administration for assigned requisitions
Serve as a partner and business advocate to hiring managers during selection process to make hiring recommendations based on interviews, assessment data, and candidate qualifications
Using the TRIMEDX compensation program, internal equity analysis, and cost of living information, determine negotiation limits and components of an employment offer
Manage Hiring Process - Hiring
Collaborate with hiring managers to extend employment offers and advise on negotiation tactics as necessary
Create candidate offer letters containing required information
Facilitate the ordering of background screening requirements and maintain communication with HR Ops team as needed
Confirm reasonable start dates and communicate with all necessary parties
Ensure a smooth onboarding transition to the Hiring Manager and HR Business Partner
Talent Acquisition Administrative & Special Projects
Manage special projects as assigned
Attend all required TA and HR meetings
Take an active role in self-development through leading conversations with manager; proactively seeking out learning opportunities and listens to and acts on constructive feedback
Provide basic TA metrics for reporting needs and extrapolates high level analysis from the information
Utilize and keep Workday updated in real time (moving candidates to correct steps, dispositioning timely, etc)
Focus on idea generation for continuous improvement efforts in daily responsibilities, manager/candidate experience and other HR efforts
Attend hiring manager/regional leadership meetings as needed to provide relevant hiring and talent insight updates
Maintain ISO specific standards as they relate to candidate qualification and selection practices
All other duties as assigned
Skills and Experience
Required
Minimum 2 years' experience in recruiting and selection and/or sourcing and pipelining
Eye for talent and the ability to exercise quick, solid people judgment and accurate decision making
Knowledgeable in competency-based interviewing techniques and methodologies
Experience utilizing Microsoft Office applications
Ability to manage time and set priorities amidst multiple tasks and deadlines
Ability to work effectively with other team members
Excellent interpersonal, listening, and interviewing skills
Intermediate presentation and facilitation skills
Strong written and verbal communication skills
What makes you stand out:
Interest in innovating processes and systems
Experience recruiting in a healthcare, scientific, and/or clinical environment
Experience with an automated applicant tracking system (ATS), specifically Workday
Experience recruiting both professionals and technically skilled positions
Working knowledge of other Human Resources functions, such as benefits, human resources policies, etc.
Education and Qualifications
• Associates degree or equivalent experience in HR, Recruitment or related field required.
At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.
We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.
Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.
TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.
Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.
Why CMHA? Community Mental Health Affiliates, Inc. (CMHA) is a private non-profit treatment provider headquartered in New Britain, with seven locations throughout the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut's first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC). Visit cmhacc.org to learn more.
Are you a fully-licensed (LCSW, LMFT, LPC) clinician with at least 1 year of post-licensure psychotherapy experience? Do you want the flexibility of a private practice setting without all of the administrative burden of agency work? CMHA is looking to hire an Independent Contractor Clinician II for our Adult Outpatient Program. This position will be located at 233 Main St. New Britain, CT 06051.
What's so exciting about working at CMHA as an Independent Contractor? The work you do! In either a fully remote, hybrid, or in-office setting you will provide behavioral health treatment to clients with a wide range of presenting concerns. Make your own schedule and let us handle marketing, insurance billing and admin costs while you do what you love, therapy! What you'll need to get started:
You will be expected to provide your own professional liability insurance, worker's compensation insurance (which will be reimbursed up to $350 per year), and professional licensure verification.
You will be required to pass a background check.
You will be responsible for scheduling clients, maintaining appropriate clinical documentation, and creating and implementing treatment plans. As a professional, you must adhere to all CT laws and ethical codes for the profession.
Provider Perks
Remote flexibility
EHR Access - *EPIC (for charting, scheduling, ability to make intake/note templates, online client portal for secure sharing of documents/paperwork and online scheduling)
Clinical autonomy
No overhead or marketing costs
Technology provided if needed (laptop and email)
Billing Services & Verification of Insurance Benefits
Priority access to incoming client inquiries
Access to clinical training and CEU's
Essential Responsibilities:
Conduct the following billable clinical services in accordance with CMHA policies and state and federal regulations:
Conduct intake assessments, individual therapy and/or group therapy.
Develops achievable goals with client with measurable and behavioral objectives within designated timeframes.
Monitor treatment progress and provide updates within identified timeframes as necessary.
Provide referrals and linkage to community and internal resources as necessary to address client need.
Secure reimbursement by providing accurate documentation and the submitting of progress notes in a timely manner.
Complete documentation within designated timeframes as established by CMHA and external regulatory agencies.
Community Mental Health Affiliates is an Equal Opportunity Employer except in the case of a bon fide occupation qualification or as otherwise permitted or required by law, does not discriminate of the basis of race, color, age, disability, sec, childbirth (including pregnancy) or related medical condition including by not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familiar status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Any individual needing assistance completing an online application should contact CMHA's Human Resources Department at ******************. Job ID: 338
$36k-52k yearly est. 60d+ ago
Technical Account Manager
Cardinal Health 4.4
Hartford, CT jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Job Description**
As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used.
**Position Summary**
Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients.
**Role contribution and responsibilities:**
+ Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs
+ Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
+ Monitors performance and recommends scope, schedule, cost or resource adjustments
+ Connects short-term demands to long-term implications, in alignment with the supporting business case.
+ Prioritizes multiple tasks while meeting deadlines
+ Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
+ Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
+ Connects project objectives to broader organizational goals.
+ Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility.
+ Negotiates with stakeholders to obtain the resources necessary for successful project execution.
+ Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making.
+ High level of client contact in an Account Management portfolio approach.
**What is expected of you and others at this level**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
+ Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships
**Accountabilities in this role**
+ Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services
+ Acts as single technical liaison for the client
+ Daily interactions with client to assess and advise client needs and requests
+ Analyze client program, needs and propose solutions and options that provide value to client
+ Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements.
+ Manage client deliverables, timelines, and artifacts
+ Monitor team backlog and prioritize activities to deliver on time, on budget, on scope
+ Anticipate client needs and proactively make program recommendations to enhance service value
+ Perform necessary project administration, project status, and risk, issue management
_Qualifications_
+ Master's Degree preferred
+ 3-5 years' experience of client relationship management experience at the account management level preferred
+ Prior experience working in a Specialty Pharmaceutical HUB environment, preferred
+ 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred
+ Proficiency in Microsoft Office products preferred
+ Strong oral and written communication skills, with executive facing presentation experience
+ Strong project management skills
+ Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Travel requirement up to 10%
TRAINING AND WORK SCHEDULES:
+ Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
REMOTE DETAILS:
+ You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet.
+ We will provide you with the computer, technology and equipment needed to successfully perform your job.
+ You will be responsible for providing high-speed internet.
+ Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $105,100-$150,100
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$105.1k-150.1k yearly 9d ago
Remote Work From Home Data Entry
Work Out World 3.8
Washington jobs
Basic Data Entry Clerk Wanted - Work From Home 25 Words Per Minute Input
We are
Legitimate Work From Home Data Entry Jobs are going to require that you have skills relevant to the position you are applying for. Training is provided based on the position.
JOB REQUIREMENTS
Computer with internet access
Quiet work space away from distractions
Must be able and comfortable to working in an environment without immediate supervision
Ability to read, understand, and follow oral and written instructions.
Data entry or administrative assistant experience is not needed but can be a bonus
We are recruiting those who have a background in health care, ware house worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn
You must apply on our website only.
Our paid focus group members come from all backgrounds and industries including remote data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, driver, medical assistant, nurse, call center representative, etc. If you are looking for a part time remote work from home job, this is a great position for earning a good extra income.
Earn Part time income from the comfort of your home. This work allows you to:
Work on your time - you work when you want.
Learn new skills, get access to in demand work from home jobs
No dress code, work in your pj's or work in a suit - If you choose
Get started today by visiting our web site - and once there follow instructions as listed
Qualifications
Computer with internet access
Quiet work space away from distractions
Must be able and comfortable to working in an environment without immediate supervision
Ability to read, understand, and follow oral and written instructions
Data entry or administrative assistant experience is not needed but can be a bonus
We are recruiting those who have a background in health care, ware house worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn
Benefits
Earn Part time income from the comfort of your home
Work on your time - you work when you want
Learn new skills, get access to in demand work from home jobs
No dress code, work in your pj's or work in a suit - If you choose
$32k-39k yearly est. 60d+ ago
Intern - AI Solution Engineering (Remote)
Maximus 4.3
Bridgeport, CT jobs
Description & Requirements Maximus is seeking a remote Intern-AI Solution Engineering to help us accelerate the integration of cutting-edge AI technologies including Large Language Models, ModelOps, Rules Engines, and custom neural networks. The successful candidates work will impact production systems and help us achieve our 2026 AI goals.
Please Note: This is a 10-week Internship, 40 hours per week.
Essential Duties and Responsibilities:
- Work on IT assignments of moderate difficulty under the direction of a more senior mentor to build a well-rounded skillset.
- Escalate issues and questions to management, as necessary.
- Participate in group discussions with peers or external groups to solution problems of moderate scope.
- Participate in meetings to gain process knowledge and guidance on assigned projects.
- Read, understand, and perform assignments within prescribed guidelines.
- Approach challenges and create solutions with a critical thinking and customer service mindset.
- Prepare standard reports and presentation materials.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
Required:
- Familiarity with Python, Probability and Statistics, Calculus and Linear Algebra
Preferred:
- Familiarity with multiple programming languages, Git, API programming and Cloud Infrastructure
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
25.00
Maximum Salary
$
25.00
$32k-49k yearly est. Easy Apply 3d ago
Senior Coding Quality Educator - Onsite
Providence Health & Services 4.2
Washington jobs
Senior Coding Quality Educator _Remote - Most states eligible._ _Providence caregivers are not simply valued - they're invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them._
Providence is calling a Senior Coding Quality Educator who will:
+ Assist with the day-to-day operations of the Coding Integrity, Knowledge Management team
+ Assist with research and developing coding guidance based on local, state and federal healthcare coding regulations and other payor guidelines as applicable
+ Obtain, interpret, analyze and communicate information regarding coding matters with all internal and external revenue cycle and coding teams
+ Collaborate with various departments e.g., Physician Network Operations, Revenue Cycle, Compliance, Practice Operations, and other key stakeholders on all coding matters
We welcome 100% remote work for residents in the United States with the exception of the following States:
+ Colorado
+ Hawaii
+ Massachusetts
+ New York
+ Ohio
+ Pennsylvania
Essential Functions:
+ Assist with the identification, development and delivery of new and ongoing coding changes and updates to all regional coding teams
+ Collaborate with various departments e.g., regional coding teams, revenue cycle, compliance, practice operations, and other key stakeholders on all coding matters
+ Respond timely (either orally or written) to coding inquiries from coders, educators, and other teams across Providence enterprise
+ Serve as a resource and subject matter expert for all coding matters
+ Provide coding support to regional coding teams as needed
+ Maintain relevant documentation and data as required
+ Review and update coding guidance annually or as necessary
+ Maintain document control
+ Develops action plans as necessary to resolve complex coding cases and to address the implementation of new service offerings or code changes
+ Facilitates education to support Medicare Risk requirements & organization goals
+ Review relevant patient details from the medical record based on coding and documentation guidelines
+ Participate in monthly progress meetings to discuss process improvements, updates in technology, along with any job related details
+ Communicate any coding updates published in third-party payer newsletters and bulletins and provider manuals to coding and reimbursement staff
+ Assists management in identifying and creating standardized workflows
+ Reviews EMR templates and identifies areas of improvement for provider documentation
+ Attends and presents at regional meetings as needed
Required qualifications for this position include:
+ High School Diploma or GED Equivalency
+ National Certification from American Health Information Management Association upon hire or National Certification from American Health Information Management Association upon hire.
+ 6+ years of experience in professional fee inpatient, surgical, outpatient coding, E/M, auditing and related work
+ 5+ years of experience providing provider education and feedback to facilitate improvement in documentation and coding
+ Strong experience in Excel (e.g., pivot tables), database, e-mail, and Internet applications on a PC in a Windows environment
Preferred qualifications for this position include:
+ Associate Degree in Health Information Technology or another related field of study
+ Bachelor's Degree in Health Information Technology or another related field of study
+ 5+ years of experience in coding for multispecialty practice
+ 2+ years of experience in professional fee billing methodologies
+ Experience with IDX, Allscripts, Advanced Web, Meditech
+ Experience with project management
Salary Range by Location:
AK: Anchorage: Min: $40.11, Max: $62.27
AK: Kodiak, Seward, Valdez: Min: $41.81, Max: $64.91
California: Humboldt: Min: $40.98, Max: $64.88
California: All Northern California - Except Humboldt: Min:$46.91, Max: $72.82
California: All Southern California - Except Bakersfield: Min: $41.81, Max: $64.91
California: Bakersfield: Min: $40.11, Max: $62.27
Idaho: Min: $35.69, Max: $55.41
Montana: Except Great Falls: Min: $32.29, Max: $50.13
Montana: Great Falls: Min: $30.59, Max: $47.49
New Mexico: Min: $32.29, Max: $50.13
Nevada: Min: $41.81, Max: $64.91
Oregon: Non-Portland Service Area: Min: $37.39, Max: $58.05
Oregon: Portland Service Area: Min: $40.11, Max: $62.27
Texas: Min: $30.59, Max: $47.49
Washington: Western - Except Tukwila: Min: $41.81, Max: $64.91
Washington: Southwest - Olympia, Centralia & Below: Min: $40.11, Max: $62.27
Washington: Tukwila: Min: $41.81, Max: $64.91
Washington: Eastern: Min: $35.69, Max: $55.41
Washington: South Eastern: Min: $37.39, Max: $58.05
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 411100
Company: Providence Jobs
Job Category: Coding
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Business Professional
Department: 4010 SS PE OPTIM
Address: TX Lubbock 3615 19th St
Work Location: Covenant Medical Center
Workplace Type: On-site
Pay Range: $See posting - $See posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
$40.1 hourly Auto-Apply 8d ago
District Manager
Biote 4.4
Hartford, CT jobs
Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.This position will help support our CT/RI territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.You must be located in the CT/RI area to be considered.Position and Scope:We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.As a District Manager, your daily responsibilities will include:
Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Ability to read and understand medical and scientific studies.
Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability.
Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis.
Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
Prospecting for new leads and identifying quality sales prospects from active leads.
Attending marketing and sales events for prospects and current customers.
Working with customers for sales referrals with new prospects.
Updating all relevant sales activities in the Company's CRM system.
Closing sales accurately and effectively each month to meet or exceed targets.
Responding to all emails received from the customer and Biote employees and related vendors in a timely manner.
Performing other related duties as required or requested.
As a District Manager, your background should include:
Bachelor's degree
Strong teamwork, communication (written and oral), client management, and interpersonal skills.
Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech.
Strong work ethic and time management skills
Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
Proficient in Microsoft Office suite and customer relationship management software.
Ability to travel in order to do business, approximately 20% of the month.
Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
Valid driver's license issued by the state/province in which the individual resides and a good driving record is required.
Home office capability is required with reliable high-speed internet access
Company Perks:
Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
Company Paid Life and AD&D Insurance
15 days of Paid Time Off and Company Holidays
401k with a 3% employer contribution
Motus mileage program
Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
$123k-209k yearly est. Auto-Apply 11h ago
Patient Resource Representative ( Remote)
Valley Medical Center 3.8
Renton, WA jobs
This salary rangeis inclusive of several career levels and an offer will be based on the candidate's experience, qualifications, and internal equity. The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.
TITLE: Patient Resource Representative
JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues.
DEPARTMNT: Patient Resource Center
WORK HOURS: As assigned
REPORTSTO: Supervisor, Patient Resource Center
PREREQUISITES:
* High School Graduate or equivalent (G.E.D.) preferred.
* Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.
* Demonstrates basic skills in keyboarding (35 wpm)
* Computer experience in a windows-based environment.
* Excellent communication skills including verbal, written, and listening.
* Excellent customer service skills.
* Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.
QUALIFICATIONS:
* Ability to function effectively and interact positively with patients, peers and providers at all times.
* Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.
* Ability to provide verbal and written instructions.
* Demonstrates understanding and adherence to compliance standards.
* Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:
* Ability to communicate effectively in verbal and written form.
* Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs.
* Ability to maintain a calm and professional demeanor during every interaction.
* Ability to interact tactfully and show empathy.
* Ability to communicate and work effectively with the physical and emotional development of all age groups.
* Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.
* Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers.
* Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility.
* Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent
* Ability to organize and prioritize work.
* Ability to multitask while successfully utilizing varying computer tools and software packages, including:
* Utilize multiple monitors in facilitation of workflow management.
* Scanning and electronic faxing capabilities
* Electronic Medical Records
* Telephone software systems
* Microsoft Office Programs
* Ability to successfully navigate and utilize the Microsoft office suite programs.
* Ability to work in a fast-paced environment while handling a high volume of inbound calls.
* Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace.
* Ability to speak, spell and utilize appropriate grammar and sentence structure.
UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS:
See Generic for Administrative Partner.
PERFORMANCE RESPONSIBILITIES:
* Generic Job Functions: See Generic Job Description for Administrative Partner.
* Essential Responsibilities and Competencies:
* In-depth knowledge of VMC's mission, vision, and service offerings.
* Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff.
* Delivers excellent customer service throughout each interaction:
* Provides first call resolution, whenever possible.
* Acknowledge if patient is upset and de-escalate using key words and providing options for resolution.
* Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward.
* A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system.
* Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient.
* Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid.
* Strives to meet patients access needs for timeliness and provider, whenever possible.
* Applies VMC registration standards to ensure patient records are accurate and up to date.
* Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed.
* Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic.
* Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling.
* Takes accurate and complete messages for clinic providers, staff, and management.
* Relays information in alignment with protocols and provides guidance in alignment with patient's needs.
* Routes calls to appropriate clinics, support services, or community resource when needed.
* Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need.
* Identifies, researches, and resolves patient questions and inquiries about their care and VMC.
* Inbound call handling for our specialized access programs
* A.C.N. Hotline Call handling
* Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations.
* Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline
* Completes scheduling patients for all departments the PRC supports.
* Facilitates scheduling for all clinics not supported by the PRC.
* Completes registration and transfer call to clinic staff to schedule.
* Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments.
* Utilizes and applies protocols as outlined for MyChart scheduling
* Meet defined targets for MyChart message turnaround time.
* Outbound dialing for patient worklists
* Utilizes patient worklists to identify patients that require outbound dialing.
* Outbound dialing for referral work queues.
* Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process.
* Schedules per department protocols
* Updates the referral in alignment with the defined workflow.
* Receives, distributes, and responds to mail for work area.
* Monitor office supplies and equipment, keeping person responsible for ordering updated.
* Other duties as assigned.
Created: 1/25
Grade: OPEIUC
FLSA: NE
CC: 8318
#LI-Remote
Job Qualifications:
PREREQUISITES:
1. High School Graduate or equivalent (G.E.D.) preferred.
2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.
3. Demonstrates basic skills in keyboarding (35 wpm)
4. Computer experience in a windows-based environment.
5. Excellent communication skills including verbal, written, and listening.
6. Excellent customer service skills.
7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.
QUALIFICATIONS:
1. Ability to function effectively and interact positively with patients, peers and providers at all times.
2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.
3. Ability to provide verbal and written instructions.
4. Demonstrates understanding and adherence to compliance standards.
5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:
a. Ability to communicate effectively in verbal and written form.
b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs.
c. Ability to maintain a calm and professional demeanor during every interaction.
d. Ability to interact tactfully and show empathy.
e. Ability to communicate and work effectively with the physical and emotional development of all age groups.
6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.
7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers.
8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility.
9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent
10. Ability to organize and prioritize work.
11. Ability to multitask while successfully utilizing varying computer tools and software packages, including:
a. Utilize multiple monitors in facilitation of workflow management.
b. Scanning and electronic faxing capabilities
c. Electronic Medical Records
d. Telephone software systems
e. Microsoft Office Programs
12. Ability to successfully navigate and utilize the Microsoft office suite programs.
13. Ability to work in a fast-paced environment while handling a high volume of inbound calls.
14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace.
15. Ability to speak, spell and utilize appropriate grammar and sentence structure.
$36k-40k yearly est. 46d ago
Senior Manager, Inside Sales (Remote)
Insulet 4.7
Washington jobs
The Senior Manager, Inside Sales position will provide leadership to a team of Inside Sales managers/supervisors. The Senior Manager will be responsible for implementing strategies that balance internal operations and efficiency objectives, regulatory requirements, customer advocacy and customer pipeline management. This position will manage the day to day operations of the inside sales team including but not limited to; coaching and developing both managers and representatives on daily job activities, implementing programs supporting team engagement levels, driving and supporting training initiatives for efficiency and effectiveness, ensuring accountabilities to metrics and productivity measurements, call quality assurances and HIPAA verifications, and the development and performance of inside sales representatives. In addition, this role will work cross functionally with internal departments to ensure customer support and satisfaction, compliance and product quality deliverables, and budgetary objectives are achieved.
Responsibilities:
Create and communicate a vision and strategy for the department. Demonstrate and lead by driving for the desired outcomes and sales results. Establish and communicate clear performance expectations.
Coach, develop and manage the inside sales leadership team against key performance indicators and target objectives. Identify and recruit strong candidates and create an inspirational environment and culture.
Provide and promote continuous improvement initiatives and innovative ideas to drive efficiencies and positively impact business results.
Promote an environment where information and knowledge are freely shared between individuals and departments, and utilization of reporting tools helps inform good business decisions.
Drive increased effectiveness and efficiency in key business processes and ensure team achieves daily, weekly, and monthly commercial metrics and KPI's
Responsible for developing the communication network and interface between Inside Sales and relevant internal departments that allow Insulet to meet all complaint reporting requirements, shipping sales goals and customer service objectives.
Responsible for managing the timely, accurate exchange of information for reporting purposes and develop programs targeted at improving process efficacies.
Develop plans for resourcing support including budget, headcount, skills/competencies, training requirements and performance standards. This includes indirect management of staff with external partners (assist Rx).
Responsible for field and customer satisfaction, responsiveness, and escalation management.
Performs other duties as assigned.
Education and Experience:
Minimum Requirements:
10+ years' work experience, to include 5+ years' experience in sales and 3+ years' experience leading leaders
Bachelor's Degree
Preferred Skills and Competencies:
Management of an inside sales center (or equivalent experience) with vendor management, retail and mail order pharmacy experience, and partner relationships as a critical component.
Experience implementing complex product training across a diverse work team (internal and external).
Experience developing scripts, technical documentation, and training as well as quality and compliance management, coaching, and feedback to management team.
Strong analytical skills, with prior experience analyzing call metrics.
Familiarity with diabetes industry or strong basic knowledge of the disease and treatment is very helpful.
Excellent communication and leadership skills are necessary to effectively manage this department.
Able to appropriately coordinate internal resources so ensure internal sales team coverage across the country
Strong hands-on computer and analysis skills.
Physical Requirements:
Position will require some business travel to pharmacy/Vendor partners, Salt Lake City, Nashville, and field travel (multi-day overnight business trips required as needed).
Remote/Flexible: (no days required to be onsite) This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired)
Additional Information:
Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $101,550.00 - $152,325.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
(Know Your Rights)
$101.6k-152.3k yearly Auto-Apply 34d ago
Intern - System Engineering (Remote)
Maximus 4.3
Baltimore, MD jobs
Description & Requirements Maximus is seeking a motivated REMOTE Systems Engineering Intern - 10 weeks (40 hours per week). Orientation will start the last week in May of 2026. We're looking for candidates with a strong foundation in technical fundamentals, eager to apply systems thinking, automation, and analytical skills. This internship will introduce you to support real-world engineering solutions while learning from experienced engineers.
Essential Duties and Responsibilities:
- Work on IT assignments of moderate difficulty under the direction of a more senior mentor to build a well-rounded skillset.
- Escalate issues and questions to management, as necessary.
- Participate in group discussions with peers or external groups to solution problems of moderate scope.
- Participate in meetings to gain process knowledge and guidance on assigned projects.
- Read, understand, and perform assignments within prescribed guidelines.
- Approach challenges and create solutions with a critical thinking and customer service mindset.
- Prepare standard reports and presentation materials.
Assist with system documentation (requirements, architecture diagrams, interface definitions)
Support system integration and testing by executing test cases and documenting results
Help analyze system performance, logs, and data to identify issues or trends
Use engineering tools (Jira, Confluence, Git, Excel) to track work and maintain artifacts
Write basic scripts (Python/Bash/PowerShell) to automate tests or data collection
Collaborate with engineers in design reviews, standups, and troubleshooting sessions
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
Systems fundamentals: basic understanding of how software, hardware, networks, and data interact
Technical skills: familiarity with at least one programming or scripting language (Python preferred)
Tools & documentation: experience with Excel/Sheets, Git (basic), and technical documentation
Testing & analysis: ability to follow test procedures, analyze results, and identify anomalies
Problem-solving: logical thinking, curiosity, and willingness to troubleshoot with guidance
Communication & teamwork: clear written/verbal communication and ability to collaborate in team environments
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
25.00
Maximum Salary
$
25.00
$28k-43k yearly est. Easy Apply 5d ago
Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)
Maximus 4.3
Bridgeport, CT jobs
Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus.
This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area.
Key Areas of Responsibility
- Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials.
- Developing new programs for customer engagement including integrated marketing programs from concept to execution
- Drive Maximus Federal solutions and offerings.
- Manage digital and social media strategies across the federal market
- Build, manage, and coach a high-performing marketing team.
- Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports.
- Work closely with the growth leaders to align sales and marketing strategies
- Maintain brand standards and ensure compliance across all marketing and communications channels.
- Build long-term relationships with employees, clients, government officials, and stakeholders.
- Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company.
- Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement.
- Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation.
This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions.
Qualifications:
-15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team.
-Previous experience at a corporation focused on the Federal sector.
-Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered.
-MA degree in Marketing, Communication, or similar relevant field, preferred.
-Outstanding communication, presentation, and leadership skills.
-In-depth knowledge of the Federal sector.
-Critical thinker with problem-solving skills.
-Strong interpersonal and communication skills.
Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
216,155.00
Maximum Salary
$
292,455.00
$131k-221k yearly est. Easy Apply 2d ago
Strategic Advisor-Clinical Assets (Hybrid)
Trimedx 4.6
Washington jobs
External Description:
If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.
Everyone is focused on serving the customer and we do that by collaborating and supporting each other
Associates look forward to coming to work each day
Every associate matters and makes a difference
It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here.
The Strategic Advisor serves as a client resource to facilitate the delivery of our Clinical Asset Management service. This individual is intimately familiar with the client's asset management process and leverages TRIMEDX's proprietary Clinical Asset Informatics toolset to evaluate asset composition, inventory trends and asset performance to identify OpEx Savings, CapEx Avoidance and Cash Recovery opportunities and projects. The Strategic Advisor has the ability to effectively present actionable insights, change behaviors and improve processes through the use of verbal and written communication. This leader has experience developing and forming partnerships using a consultative approach. They have high level presentation skills and are able to present ideas to customers in a way that produces understanding and impact. This leader exhibits a bias for action, customer orientation and self-awareness as they actively work to save our clients money. The Leader works closely with our Mobile Medical Equipment Teams, Centurion Service Group, Clinical Engineering Teams, to frame our solution's overall client value proposition and key performance indicators.
Location: Candidates must currently reside in the Pacific or Mountain time zones of the continental United States, with close proximity to a major airport. Candidates must have the ability to work onsite at client hospitals as necessary & travel for business to conferences, seminars, meetings & trainings, etc., including to our Indianapolis, Indiana Central Office.
Relocation is not available for this position
Immigration sponsorship not available for this position
Applicants can expect a compensation range of $95,000-$120,000 for this opportunity. This is the reasonable estimate that TRIMEDX believes it might pay for this particular job based on applicable circumstances at the time of posting. TRIMEDX may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant's experience and qualifications.
TRIMEDX may also provide associates with benefits that include health/dental/vision, HSA/FSA, matching retirement plans, paid vacation and parental leave, adoption/infertility assistance, and more!
Responsibilities
Identifies and leads projects that save our clients' money. Projects are focused in the following areas:
Defer purchases to future period: The ability to delay the purchase of clinical assets to a period in the future
Validating purchase request: The ability to rationalize the existing clinical asset request to more closely align with the need (change quantity, mix, type)
Retire unneeded assets: The ability to reduce existing asset inventory based on actual utilization levels and national comparative benchmarks
Reallocation assets: The ability to redeploy existing equipment within the hospital affiliation versus purchasing new capital assets
Monetize asset ROI: The ability to maximize the income earned through the sale of clinical assets via FMV insights
Reduce unneeded rentals: The ability to decrease the amount of rental equipment based on the utilization of equipment already owned
Tracks and reports the financial and operational benefits achieved from completed initiatives
Works with client leaders to establish the TRIMEDX toolset as the single “source of truth for the enterprise's clinical asset inventory and associated asset performance data
Develops high-touch and high-trust relationship with client leaders
Facilitates organizational communications regarding clinical asset lifecycle issues and makes connections between stakeholders needed to raise awareness, complete needed trouble-shooting and facilitate timely resolution of issues
Identifies trends of escalated issues or recurring problems and develops improved cross- functional processes to resolve those problems
Leverages expert knowledge to anticipate a wide range of future needs and opportunities and facilitates development of complex solutions
Provides analytics and project management support for client initiatives
Skills and Experience
Strong healthcare business perspective and industry/market awareness
Strong strategic thinking skills and the ability to tie back to actionable, measurable plans
Proven expertise in managing change
Advanced proficiency in Microsoft PowerPoint
Strong presentation, written/oral communication skills
Advanced proficiency in Microsoft Excel and the ability to draw insights from data
Be a self-motivated, innovative person with analytical, problem solving, organizational, and interpersonal skills with the ability to adapt to changes and new ideas
Enjoy working in a fast-paced, dynamic, culturally diverse environment
5 + years of leadership experience in an acute-care hospital environment
Prior management and leadership experience, with 5 + years of experience in healthcare services delivery
Education and Qualifications
Required:
Bachelor's degree or equivalent in a business-related field
Preferred:
MBA, Masters or advanced healthcare degree
Advanced training in Lean/Six-Sigma process improvement
#LI-Hybrid
At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.
We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.
Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.
TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.
Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.
City:
State:
Community / Marketing Title: Strategic Advisor-Clinical Assets (Hybrid)
Company Profile:
Location_formattedLocationLong: Anywhere, Washington US
CountryEEOText_Description: