CTG jobs in Orlando, FL

Job Description CTG is seeking to fill some Call Center Representative (Bilingual & Non-Bilingual) openings for our client. Duration: 3-6 month contract to hire with full benefits Duties: Provide exceptional customer service, including verbal, nonverbal, and written communication, in line with agreed quality standards. Understand customer needs and determine appropriate action following Standard Operating Procedures (SOPs) and policies. Maintain accurate records of customer interactions and transactions, including new account registrations, inquiries, complaints, comments, and actions taken. Process and administer existing accounts (e.g., add vehicles, change addresses). Contact customers to respond to inquiries or provide updates on investigations. Escalate unresolved customer grievances to appropriate team members or departments. Process payments and set up recurring payments over the phone. Provide information about products, services, order status, or grievances via telephone or in person. Review vehicle passage images to accurately identify and classify. Process Penalty Charge Notices, Appeals, and Representations as part of enforcement services. Contribute to department targets by achieving Key Performance Indicators (KPIs). Perform other duties as assigned. Skills: Strong communication skills, with the ability to actively listen and empathize with customers. Computer proficiency, including Microsoft Office. Ability to adapt to change, work collaboratively in a team environment, and remain results-driven. Experience: 1 year of customer service experience required. Previous call center experience preferred. Education: High School Diploma or GED required. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at ********************** Kindly forward this to any other interested parties. Thank you!

**About the job you're considering:** **Your role** + Understand and Gather requirements + Develop test strategy / test plans / test cases + Develop automation scripts for integration and regression testing + Execute Test cases / scripts in various environments + Bug reporting and Defect triage + Integrating scripts with CI/CD pipeline + Documentation **Your skills and experience:** + 5 years' experience in Quality Engineering + Key skills - AEP SDK, XDM Schema, AEP & Edge, RTCDP, AJO, CJA, Target + Java programming, Selenium, Maven, TestNG with prior experience in automation + Automate volume of data flows (comes in the form of csv files) into Amazon S3 buckets using Java + Automate the validation of data from Snowflake DB against a SharePoint layout document using Java + Good understanding on overall testing practices and SQL queries + Experience on ETL + Excellent communication skills to interact with client stakeholders and across project teams. **Life at Capgemini** Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work + Healthcare including dental, vision, mental health, and well-being programs + Financial well-being programs such as 401(k) and Employee Share Ownership Plan + Paid time off and paid holidays + Paid parental leave + Family building benefits like adoption assistance, surrogacy, and cryopreservation + Social well-being benefits like subsidized back-up child/elder care and tutoring + Mentoring, coaching and learning programs + Employee Resource Groups + Disaster Relief **About Capgemini** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion. Get the future you want | ***************** **Disclaimer** Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. **Job:** **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Test Analyst - Adobe QE (AEP)_ **Location:** _FL-Orlando_ **Requisition ID:** _082528_

**About the job you're considering** We are seeking a highly accomplished Senior Strategic Advisor to work directly with the Chief Information Officer (CIO), Chief Data Officer (CDO), and Chief Innovation Officer (CInO) of a global enterprise. This pivotal role will serve as the connective tissue between technology, data, and business leadership-helping drive the company's most important strategic data and digital transformation initiatives. This individual will play a critical role in shaping the data and insights strategy across the company's Parks, Experiences, and Cruise Lines (PECL) business-an ecosystem deeply centered around people, experiences, and storytelling. The Senior Strategic Advisor will help translate rich data and analytics into actionable insights that enhance guest experience, operational efficiency, and commercial performance across physical and digital touchpoints. **Your role** + Act as a trusted advisor to the CIO, CDO, and CInO, providing thought leadership on enterprise data, innovation, and customer experience strategies. + Collaborate closely with business VPs, Directors, and functional leaders to align data-driven strategies with enterprise experience objectives. + Drive cross-functional alignment between technology, operations, and creative teams to ensure that data and insights directly enhance guest satisfaction and loyalty. + Translate business priorities in parks, resorts, and cruise operations into measurable data and analytics initiatives. + Provide executive recommendations to influence long-term investment decisions, operating models, and transformation roadmaps.Data & Insights Leadership + Shape and advance the enterprise's data and insights vision, ensuring that every guest interaction, operational process, and digital moment is informed by intelligent data use. + Partner with data and analytics teams to strengthen the organization's data architecture, governance, and intelligence frameworks. + Identify opportunities to monetize insights, optimize pricing and yield management, and personalize guest experiences through predictive analytics, AI, and ML. + Help establish experience data hubs and cross-domain analytics capabilities that enable seamless storytelling from data-bridging guest behavior, operational trends, and sentiment. + Champion experience innovation by leveraging emerging technologies (AI, digital twins, IoT, real-time analytics) to elevate park and cruise experiences. + Collaborate with creative, operations, and digital experience teams to embed data-informed decision-making into every layer of the experience lifecycle. + Drive innovation councils, ideation workshops, and proof-of-value initiatives to pilot next-generation guest and operational capabilities. + Serve as the strategic conduit between technology innovation and experiential design. + Lead or support enterprise transformation initiatives across multiple business units, ensuring alignment to corporate priorities. + Establish structured governance, milestone tracking, and performance measurement frameworks for strategic programs. + Oversee delivery of executive communications, dashboards, and transformation scorecards for CXO-level visibility. + Partner with senior leaders across technology, parks, experiences, cruise, marketing, and operations to ensure cohesive execution. + Represent the CIO/CDO/CInO organizations in internal and external forums as a key voice for data-driven experience transformation. + Influence and align multiple stakeholders toward shared goals through insight-driven storytelling and executive-level communication. **Your skills and experience** + 15 years of progressive experience in consultative selling, enterprise data strategy, digital transformation, or innovation leadership within global or large-scale organizations. + Proven experience partnering with or advising C-level executives on data, analytics, and business transformation initiatives. + Deep understanding of data ecosystems (cloud, analytics, AI/ML) and how they apply to guest experience and consumer engagement domains. + Demonstrated success driving data-driven strategies within hospitality, entertainment, travel, or consumer experience-driven sectors. + Experience in managing data and analytics portfolio of $10 M. Demonstrated ability to drive incremental revenue from established accounts + Strong executive communication, strategic storytelling, and stakeholder management skills. + Bachelor's degree required; MBA or advanced degree preferred. + Strategic visionary with the ability to connect data insights to tangible business and guest experience outcomes. + Executive presence with the ability to influence, negotiate, and inspire at all organizational levels. + Strong understanding of operational models across parks, experiences, resorts, and cruise lines. + Experience with modern data and analytics platforms (Snowflake, Databricks, Azure, AWS, or equivalent). + Prior experience in strategy consulting or enterprise advisory preferred.Why Join- Opportunity to directly influence the future of one of the world's most recognized and experience-driven brands.- Partner closely with senior leadership on high-visibility transformation initiatives that shape the company's next generation of growth.- Be part of a culture that celebrates innovation, storytelling, and guest-centric excellence.- Competitive executive compensation, benefits, and relocation support (if applicable). **Life at Capgemini** Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work + Healthcare including dental, vision, mental health, and well-being programs + Financial well-being programs such as 401(k) and Employee Share Ownership Plan + Paid time off and paid holidays + Paid parental leave + Family building benefits like adoption assistance, surrogacy, and cryopreservation + Social well-being benefits like subsidized back-up child/elder care and tutoring + Mentoring, coaching and learning programs + Employee Resource Groups + Disaster Relief **About Capgemini** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion. Get the future you want | ***************** **Disclaimer** Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. **Job:** _Project Manager_ **Organization:** _I&D_ **Title:** _Strategic Data Solutions Advisor_ **Location:** _FL-Orlando_ **Requisition ID:** _082100_

Short Description A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion. Visit us at ****************** People matter, results count. Job Title: Production Support Analyst Location: Lake Mary, FL Job Type: Full Time Job Responsibilities Supports day to day activities required to maintain business systems. Responsible for daily health checks, release and support planning. Manage all Production support work during US day time and provide on-call support during night time on rotation basis. Research, trace, reproduce and resolve Mainframe Production systems/Vision PLUS Application incidents and issues. Participate in Incident Management calls and Co-ordinate with other support teams as necessary to resolve Production systems/application defects and issues. Research and analyze Production Vision PLUS application questions received from Fiserv and Business End-Users. Apply technical knowledge to find the root cause and to suggest a temporary/permanent fix to address Mainframe and Vision PLUS application issues. Develop a solution and produce reports/files as necessary to correct the impacted accounts. Fix all batch abends reported and document what was changed and/or how the batch job was fixed. Suggest a temporary/permanent fix to address the abend as needed. Develop or assist in Root Cause Analysis of the Production issues. Provide daily status updates in the form of emails and status update calls highlighting the details of the incidents worked on and report all open issues. Support Vision PLUS Code installations (Warranty and Emergency). Validate and Approve Production code install requests. Qualifications Minimum 7 years' experience in a Vision PLUS system with specialization in CMS module. Prior Production Support Analyst experience is a plus. Analyze and tackle complex problems, have superb communication skills, and are team-oriented. Problem-solving skills with ability to perform root cause analysis Make quick and accurate decisions Creatively identifying and implementing programming solutions to meet business requirements Knowledge of Fiserv Credit products and services is a plus. Disclaimer Capgemini America Inc and its U.S. affiliates are EEO/AA employers. Capgemini conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, gender identity/expression, disability, citizenship status, genetics, or status as a Vietnam-era, special disabled and other covered veteran status. Click the following link for more information on your rights as an Applicant: *****************************************

**General Information** Press space or enter keys to toggle section visibility City Orlando, Tampa State/Province Florida Country United States Department PROFESSIONAL SERVICES Date Wednesday, October 29, 2025 Working time Full-time Ref# 20036604 Job Level Specialist Job Type Experienced Job Field PROFESSIONAL SERVICES Seniority Level Mid-Senior Level Currency USD - United States - US The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** . **Description & Requirements** Press space or enter keys to toggle section visibility **About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* . **Key Responsibilities:** + Partner with Client Executives and extended teams to strategically build and expand assigned territory. + Engage with multiple levels of client contacts-including CIOs, CTOs, IT Directors, Application Managers, and technical administrators-to identify business needs and technical requirements. + Build deep, trusted relationships with clients and serve as the technical owner of those relationships. + Develop strong connections with local technology communities, manufacturers, and Xerox OEM partners to establish credibility and expand market influence. + Translate business challenges into tailored technology solutions that deliver measurable business benefits. + Drive account retention and expand relationships across multiple lines of business in existing accounts. + Effectively present solutions to both technical and non-technical stakeholders, articulating clear business value. + Provide technical leadership to ensure Xerox-recommended enterprise solutions are comprehensive, meet client expectations, and align with business strategies. + Support Client Executives with ROI/TCO models and proposal development using standard frameworks. + Participate in client meetings as a technical subject matter expert. + Manage the full sales cycle for infrastructure solutions, including qualification, forecasting, design, and close. + Achieve and exceed infrastructure solutions sales quota within assigned territory. + Oversee pipeline and opportunity management with a disciplined sales approach. + Deliver an exceptional client experience that reflects Xerox's standards of excellence. + Educate and enable sales teams on infrastructure solutions, product positioning, and value messaging. + Stay current with emerging technologies, market trends, and client adoption patterns to remain a trusted advisor. **Requirements:** + Passion for technology with strong business acumen. + Highly organized with excellent sales and consultative skills. + Ability to translate complex business challenges into practical technical solutions. + Skilled at simplifying and communicating technical concepts for non-technical audiences. + Strong problem-solving abilities and resourcefulness in complex selling situations. + Proven experience in services sales or service attach. + Broad technical background (10+ years) across, Modern-work; edge, compute, storage, and cloud infrastructure; BC/DR and Security. + Demonstrated success building strong relationships with clients and vendor partners. + Exceptional communication, presentation, and listening skills. + Ability to lead cross-functional teams and manage multiple opportunities simultaneously. + History of delivering consultative solutions with measurable impact. + Experience providing group training or enablement. **Preferred Qualifications:** + Bachelor's degree in Computer Science, Engineering, or related field. + Previous IT management or executive-level experience. + Experience working in a Value-Added Reseller (VAR) or channel/reseller environment. + Relevant industry certifications (e.g., security, cloud, networking, storage). + Familiarity with IT Operations Management, IT Service Management frameworks, and governance best practices. **Education:** + Bachelor's Degree \#LI-LL1 \#LI-REMOTE Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

**SAP Commerce cloud - Front End - Technical Lead** The Technical Lead (TL) position is a senior development/supervisory position in the Capgemini Front End Development Team. The TL position corresponds to the Development Technical Team Leader (Team Lead) role on projects and supervises the day-to-day activity of the Development Team (back-end developers and/or front-end developers) and functions as a project team's most senior applications engineer. - Ability to map and estimate business requirements into the technical capabilities of the E-commerce platform as well as guide client's business needs back to the appropriate use of the platform - Expert-level experience in leading multiple large/complex projects - Expert level knowledge of B2B and B2C E-commerce functionality and E-commerce Best Practices for Internationalization and Localization - Expert understanding of SAP Commerce Cloud (Hybris) specific architecture - Working knowledge of all SAP CX clouds and advanced knowledge of their integration points with SAP Commerce Cloud (Hybris) Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work + Healthcare including dental, vision, mental health, and well-being programs + Financial well-being programs such as 401(k) and Employee Share Ownership Plan + Paid time off and paid holidays + Paid parental leave + Family building benefits like adoption assistance, surrogacy, and cryopreservation + Social well-being benefits like subsidized back-up child/elder care and tutoring + Mentoring, coaching and learning programs + Employee Resource Groups + Disaster Relief About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion. Get the future you want | ***************** Disclaimer Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. **Job:** _Programmer/Analyst_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _SAP Commerce Cloud -Front End - Technical Lead_ **Location:** _FL-Orlando_ **Requisition ID:** _082726_

Job Description This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations Directorate (EIOD), and Network Operations Division (NOD). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across the agencies nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: Responsible for coordinating the scheduling for the WNOC group supporting Cellular Over the Horizon Enforcement Network (COTHEN) and Land Mobile Radio (LMR). Serve as the lead point of contact (POC) for government and customers seeking technical assistance. Coordinate training for new contract staff and provide documentation for daily, weekly and monthly reports from the ticketing system and databases. Requirements · Lead and supervise NOC technicians and engineers, providing guidance, mentorship, and performance feedback. · Ensure 24/7 operational coverage and effective staffing of the wireless NOC team. · Develop and implement standard operating procedures (SOPs) and escalation protocols. · Oversee real-time monitoring of wireless network performance, ensuring minimal downtime and optimal service quality. · Lead incident response efforts for network outages, performance degradations, and security incidents. · Coordinate with field engineers, network engineers, and vendors to resolve escalated network issues. · Prepare and present regular performance, capacity, and incident reports to management. · Maintain accurate logs of incidents, escalations, maintenance, and network changes. · Identify recurring network issues and implement process improvements to reduce future incidents. · Collaborate with engineering teams on network upgrades, expansions, and migrations. · Ensure all changes follow established change management and risk mitigation processes. · Participate in planning and execution of network optimization projects. · Ensure adherence to network security policies, industry standards, and regulatory requirements. · Conduct periodic audits to verify compliance with operational procedures and security standards. Required Skills: · A minimum of five (5) years' relevant experience in Tier 1 support operations · Bachelor's degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications · Relevant certifications such as ITIL v3, CompTIA, CCNA Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques. · Hands-on experience with network monitoring tools and ticketing systems. · Excellent problem-solving and analytical skills to identify and resolve network issues efficiently. · Effective communication skills for interacting with customers, technical teams, and management. · Deep knowledge of wireless network technologies (e.g., LTE, 5G, Wi-Fi). · Experience with network monitoring tools (e.g., SolarWinds, NetScout, Nagios, or equivalent). · Proficiency in troubleshooting network performance, latency, and connectivity issues. · Familiarity with network protocols, SNMP, VoIP, TCP/IP, and routing/switching concepts. · Knowledge of network security best practices and incident response procedures. · Experience managing NOC teams or network operations teams. · Ability to prioritize tasks in high-pressure environments and delegate effectively. · Strong project management skills for coordinating upgrades, maintenance, and troubleshooting efforts. · Strong diagnostic and root-cause analysis skills. · Ability to interpret network data, logs, and reports to drive decision-making. Preferred Skills · Familiarity with ITIL processes, including Incident, Problem, and Change Management. · Familiarity with network virtualization technologies (e.g., SD-WAN, NFV). Knowledge of cloud-based network monitoring and management platforms. · Hands-on experience with 5G NR architecture, LTE, and Wi-Fi 6/6E technologies. · Experience with Cellular Over the Horizon Enforcement Network (COTHEN) and Land Mobile Radio (LMR) · Ability to use analytics tools to identify network trends, performance issues, and capacity planning. · Experience generating dashboards and KPI reports for leadership. Familiarity with Lean, Six Sigma, or other continuous improvement methodologies. Benefits SES provides a competitive salary and the following benefits: Medical Dental Vision AD&D STD LTD Company paid Life Insurance 401k with employer contribution Paid Time Off Pet Insurance

The SAP Commerce Front-End Development (FED) develops or assists in developing quality software that meets the functional and non-functional project requirements in the implementation, enhancement and support of e-commerce platform centric projects. This includes producing application code on-time, on-budget, and in compliance with Capgemini implementation standards and practices as well as general industry & platform-specific leading practices. The FED is expected to: • learn the e-commerce platform, e.g. SAPCC (Hybris), and become proficient in the platform storefront development, management tools, and capabilities • use this knowledge to plan, write, and test code to meet the requirements of tasks assigned, based on the technical specification for the task provided by the Technical Architect, Technical Lead, or Application Coordinator • work with the platform technologies and languages such as HTML, CSS, Javascript, and REST/API services. • customize the platform's storefront accelerator to build fully functioning e-commerce sites on desktop, tablet, and mobile devices • all code must conform to platform-specific & industry leading practices, the Capgemini Front-End coding standards, and perform well under load. The FED focuses on the browser interaction side using JavaScript frameworks, advanced HTML, and CSS techniques to implement the layout and user experience specified in wireframes and PSDs delivered by our Information Architects and Creative Designers. The FED works on tasks under the supervision of a Technical Team Leader or Senior Application Engineer and participates as an active team member in daily scrums as part of our agile software development methodology. The FED will be part of the platform development team, contributing to the team's success through knowledge sharing in daily team building activities and weekly code presentations, as well as collaborating on internal initiatives as requested. The FED records all the time spent on all tasks in the project management and timekeeping systems. '• Working knowledge of SAP Commerce Cloud storefront accelerators (JSP, Spartacus) and ability to develop and test SAP Commerce software code as directed by the project Technical Lead or Architect • Demonstrated ability to understand technical documentation such as functional requirements and technical designs and translate these documents into working code • Demonstrated ability to debug and troubleshoot issues with both existing and new code on the SAP Commerce platform Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | ***************** Disclaimer Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http\://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

About the job you're considering Capgemini is looking to hire an AEP Architect to join our team. The ideal candidate is responsible for designing the end-to-end Adobe Experience Platform (AEP) architecture, ensuring integration with client's enterprise data sources (Snowflake, Kafka, EventHub), and enabling campaign migration from Unica to AEP/AJO. Your role Define overall AEP data & solution architecture (XDM schemas, datasets, profiles, identities). Integrate AEP with enterprise systems\: Snowflake, Kafka, EventHub, SDKs. Enable identity stitching with client's UXID solution. Partner with business teams to modernize campaigns for Adobe Journey Optimizer (AJO). Ensure governance\: DULE, TTL, sensitivity classification, privacy & consent enforcement. Provide technical leadership, best practices, and performance optimization. Support decommissioning of Unica by ensuring continuity of campaigns in Adobe stack. Your skills and experience 8-12 years in data/MarTech architecture, with 3-5 years in Adobe AEP/RTCDP/AJO. Strong expertise in data modeling (XDM), profile/identity resolution. Hands-on with Snowflake, Kafka/EventHub, Azure Data Factory/Synapse. Experience migrating from legacy campaign tools (Unica preferred). Knowledge of APIs, real-time data ingestion, and streaming architectures. Should be Subject matter expert in end to end web analytics implementation / Tracking and Analysis Collaborate with data scientists, marketing, and engineering teams to define data models and identity resolution strategies. Ensure data governance, privacy, and compliance across all data flows. Build APIs and connectors for real-time data ingestion and activation. Optimize performance, scalability, and cost-efficiency of the CDP infrastructure. Provide technical leadership and mentoring to junior engineers. Adobe Certified Expert - AEP.highly preferred. Comfortable using BI tools (Power BI, Tableau) for analysis, validation, and visualization Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | ***************** Disclaimer Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http\://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

About the job you're considering We are seeking a highly accomplished Senior Strategic Advisor to work directly with the Chief Information Officer (CIO), Chief Data Officer (CDO), and Chief Innovation Officer (CInO) of a global enterprise. This pivotal role will serve as the connective tissue between technology, data, and business leadership-helping drive the company's most important strategic data and digital transformation initiatives. This individual will play a critical role in shaping the data and insights strategy across the company's Parks, Experiences, and Cruise Lines (PECL) business-an ecosystem deeply centered around people, experiences, and storytelling. The Senior Strategic Advisor will help translate rich data and analytics into actionable insights that enhance guest experience, operational efficiency, and commercial performance across physical and digital touchpoints. Your role Act as a trusted advisor to the CIO, CDO, and CInO, providing thought leadership on enterprise data, innovation, and customer experience strategies. Collaborate closely with business VPs, Directors, and functional leaders to align data-driven strategies with enterprise experience objectives. Drive cross-functional alignment between technology, operations, and creative teams to ensure that data and insights directly enhance guest satisfaction and loyalty. Translate business priorities in parks, resorts, and cruise operations into measurable data and analytics initiatives. Provide executive recommendations to influence long-term investment decisions, operating models, and transformation roadmaps. Data & Insights Leadership Shape and advance the enterprise's data and insights vision, ensuring that every guest interaction, operational process, and digital moment is informed by intelligent data use. Partner with data and analytics teams to strengthen the organization's data architecture, governance, and intelligence frameworks. Identify opportunities to monetize insights, optimize pricing and yield management, and personalize guest experiences through predictive analytics, AI, and ML. Help establish experience data hubs and cross-domain analytics capabilities that enable seamless storytelling from data-bridging guest behavior, operational trends, and sentiment. Champion experience innovation by leveraging emerging technologies (AI, digital twins, IoT, real-time analytics) to elevate park and cruise experiences. Collaborate with creative, operations, and digital experience teams to embed data-informed decision-making into every layer of the experience lifecycle. Drive innovation councils, ideation workshops, and proof-of-value initiatives to pilot next-generation guest and operational capabilities. Serve as the strategic conduit between technology innovation and experiential design. Lead or support enterprise transformation initiatives across multiple business units, ensuring alignment to corporate priorities. Establish structured governance, milestone tracking, and performance measurement frameworks for strategic programs. Oversee delivery of executive communications, dashboards, and transformation scorecards for CXO-level visibility. Partner with senior leaders across technology, parks, experiences, cruise, marketing, and operations to ensure cohesive execution. Represent the CIO/CDO/CInO organizations in internal and external forums as a key voice for data-driven experience transformation. Influence and align multiple stakeholders toward shared goals through insight-driven storytelling and executive-level communication. Your skills and experience 15+ years of progressive experience in consultative selling, enterprise data strategy, digital transformation, or innovation leadership within global or large-scale organizations. Proven experience partnering with or advising C-level executives on data, analytics, and business transformation initiatives. Deep understanding of data ecosystems (cloud, analytics, AI/ML) and how they apply to guest experience and consumer engagement domains. Demonstrated success driving data-driven strategies within hospitality, entertainment, travel, or consumer experience-driven sectors. Experience in managing data and analytics portfolio of $10+M. Demonstrated ability to drive incremental revenue from established accounts Strong executive communication, strategic storytelling, and stakeholder management skills. Bachelor's degree required; MBA or advanced degree preferred. Strategic visionary with the ability to connect data insights to tangible business and guest experience outcomes. Executive presence with the ability to influence, negotiate, and inspire at all organizational levels. Strong understanding of operational models across parks, experiences, resorts, and cruise lines. Experience with modern data and analytics platforms (Snowflake, Databricks, Azure, AWS, or equivalent). Prior experience in strategy consulting or enterprise advisory preferred. Why Join • Opportunity to directly influence the future of one of the world's most recognized and experience-driven brands. • Partner closely with senior leadership on high-visibility transformation initiatives that shape the company's next generation of growth. • Be part of a culture that celebrates innovation, storytelling, and guest-centric excellence. • Competitive executive compensation, benefits, and relocation support (if applicable). Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | ***************** Disclaimer Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http\://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

SAP Hybris - Technical LeadThe Technical Team role on projects and supervises the day-to-day activity of the Development Team (back-end developers and/or front-end developers) and functions as a project team's most senior applications engineer. • Ability to map and estimate business requirements into the technical capabilities of the E-commerce platform as well as guide client's business needs back to the appropriate use of the platform • Expert-level experience in leading multiple large/complex projects • Expert level knowledge of B2B and B2C E-commerce functionality and E-commerce Best Practices for Internationalization and Localization• Expert understanding of SAP Commerce Cloud (Hybris) specific architecture • Working knowledge of all SAP CX clouds and advanced knowledge of their integration points with SAP Commerce Cloud (Hybris) Life at CapgeminiCapgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief About CapgeminiCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.Get the future you want | ***************** DisclaimerCapgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.Click the following link for more information on your rights as an Applicant http\://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

SAP Commerce cloud - Front End - Technical Lead The Technical Lead (TL) position is a senior development/supervisory position in the Capgemini Front End Development Team. The TL position corresponds to the Development Technical Team Leader (Team Lead) role on projects and supervises the day-to-day activity of the Development Team (back-end developers and/or front-end developers) and functions as a project team's most senior applications engineer. • Ability to map and estimate business requirements into the technical capabilities of the E-commerce platform as well as guide client's business needs back to the appropriate use of the platform • Expert-level experience in leading multiple large/complex projects • Expert level knowledge of B2B and B2C E-commerce functionality and E-commerce Best Practices for Internationalization and Localization • Expert understanding of SAP Commerce Cloud (Hybris) specific architecture • Working knowledge of all SAP CX clouds and advanced knowledge of their integration points with SAP Commerce Cloud (Hybris) Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | ***************** Disclaimer Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http\://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Job Description for our client. Duration: 12 months Key Responsibilities: Lead end-to-end functional, system, integration, and regression testing for web and mobile applications. Develop and execute test plans, strategies, and scenarios independently. Monitor test execution, manage defects, and report status to stakeholders. Coordinate with Development, BA, Product, and Release teams for smooth delivery. Mentor junior testers and drive QA best practices. Must-Have Skills: Test planning, test case creation/execution, defect management, regression and performance testing. Strong understanding of SDLC/STLC and Agile/Scrum methodologies. Leadership experience managing QA teams and independent testing. Excellent communication and problem-solving skills. Preferred Skills: Automation testing (web/mobile), Appium experience. Mobile testing, Cloud JIRA, Kanban, Jenkins, CI/CD pipeline familiarity. Education: Bachelor's degree in Computer Science, IT, or related field, or equivalent experience. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

Travel: 25% Job description: Network Automations Solutions Developer: Key Responsibilities: Business Skills: • Support Automation as Service strategy and increase efficiencies across the board as identified by the business • Participate and be responsible for planning, designing, developing, implementing and integration of programmable network solutions, automations, workflows across a complex enterprise environment • Drive, design & develop & support various projects as the principal point-of-contact and support solution delivery, testing, UAT and production deployments • Learn to innovative through research, process/technical analysis and collaborate with various teams to build and support various automations/workflows Required Skills: Technical Requirements: Must haves: • At least 6+ years of experience as a software developer • Expert level experience with Python, Ansible is required • Experience in developing, deployment and sustainment of network automations is required including configuration management process or solutions • Working Experience in the following is required: Airflow/DAGs APIs/Swagger/FastAPI Python ( Expert Level) Gitlab/S3 CI/CD Pipelines • Good to have Jinja template integration, Netbox, OAuth, • Knowledge on OAuth, SAML concepts, Switches/Routers CISCO, Layer 2/3 Configurations, Itential, Forward Networks, Netbox, ServiceNow Integration, PostgreSQL Other non-technical criteria: • Must have strong verbal and written communications skills with focus on systems analysis, value proposition, business justification and excellent presentation skills • Good organizational, time management skills and be able contribute to multiple projects • Desirable to be enthusiastic, very curious self-starter with eagerness to continuous research and learn about new networking concepts and technologies Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | ***************** Disclaimer Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http\://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Looking for a seasoned Senior Service Delivery Manager to join a well-rounded team to support an enterprise IT organization at a Fortune 50 company. Strategic Planning\: Develop and implement strategies for network monitoring that align with overall business objectives and IT priorities. Tools Evaluation and Integration\: Evaluate, recommend, and deploy network monitoring tools, ensuring they meet the customer's specific needs and integrate with existing infrastructure, systems, within the ecosystem. Must be comfortable with both vertical and horizontal integrations with APIs( Web APIs - i.e., web GL, WebSockets/WebHooks, Canvas, REST, SOAP etc.) Key Responsibilities: Team Management\: Lead and mentor a team of network monitoring specialists, assigning tasks, monitoring performance, and providing guidance. Must have a proactive mindset with a focus on continuous improvement and innovation Performance Monitoring and Analysis\: Oversee the monitoring of network performance metrics, identify bottlenecks, and troubleshoot issues to ensure optimal network health. Alert Management\: Establish and manage alert systems, ensuring timely response to network events and potential security threats using best ITSM practices and net-dev-ops culture Collaboration, Reporting & Communication\: Work closely with other IT teams, such as network engineers, architects, cybersecurity, and IT support, to resolve issues and implement improvements. A collaborative team player willing to learn from experienced colleagues. Generate regular reports on network performance, communicate findings to stakeholders, and participate in team meetings. Staying Updated\: Keep abreast of the latest trends and technologies in network monitoring, including emerging tools and best practices. Adaptability to a fast-paced environment and eagerness to take on new challenges and push the team to greater performance, efficiency Required Skills: Technical Proficiency\: Strong understanding of network protocols, architectures, and troubleshooting techniques. Must be a technical manager. Network Monitoring Tools Expertise\: Hands-on experience with various network monitoring tools (e.g., SevOne, Logic Monitor, SolarWinds, PRTG, Nagios, etc.) and hands-on delivery of Tooling solutions across the enterprise. Exposure to a complex IT environment is requited. Alert management\: Strong understanding of alert life cycles, ITSM procedures, and methodology. Cloud Networking\: Knowledge of cloud-based network monitoring solutions. Leadership and Management\: Proven ability to lead and motivate a team. Communication Skills\: Excellent written and verbal communication skills. Problem-Solving\: Strong analytical and problem-solving skills. Education\: Bachelor's degree in computer science, information technology, or a related field. Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | ***************** Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http\://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

CTG is seeking to fill some Call Center Representative (Bilingual & Non-Bilingual) openings for our client. Location: Will Work onsite in Orlando, FL OR Boca Raton, FL (hiring for both locations) Duration: 3-6 month contract to hire with full benefits Duties: Provide exceptional customer service, including verbal, nonverbal, and written communication, in line with agreed quality standards. Understand customer needs and determine appropriate action following Standard Operating Procedures (SOPs) and policies. Maintain accurate records of customer interactions and transactions, including new account registrations, inquiries, complaints, comments, and actions taken. Process and administer existing accounts (e. g. , add vehicles, change addresses). Contact customers to respond to inquiries or provide updates on investigations. Escalate unresolved customer grievances to appropriate team members or departments. Process payments and set up recurring payments over the phone. Provide information about products, services, order status, or grievances via telephone or in person. Review vehicle passage images to accurately identify and classify. Process Penalty Charge Notices, Appeals, and Representations as part of enforcement services. Contribute to department targets by achieving Key Performance Indicators (KPIs). Perform other duties as assigned. Skills: Strong communication skills, with the ability to actively listen and empathize with customers. Computer proficiency, including Microsoft Office. Ability to adapt to change, work collaboratively in a team environment, and remain results-driven. Experience: 1 year of customer service experience required. Previous call center experience preferred. Education: High School Diploma or GED required. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at jamie. robinson@ctg. com Kindly forward this to any other interested parties. Thank you! About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www. ctg. com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

About the job you're considering:Location\: Orlando, FL (Preferred) Your role Understand and Gather requirements Develop test strategy / test plans / test cases Develop automation scripts for integration and regression testing Execute Test cases / scripts in various environments Bug reporting and Defect triage Integrating scripts with CI/CD pipeline Documentation Your skills and experience: 5+ years' experience in Quality Engineering Key skills - AEP SDK, XDM Schema, AEP & Edge, RTCDP, AJO, CJA, Target Java programming, Selenium, Maven, TestNG with prior experience in automation Automate volume of data flows (comes in the form of csv files) into Amazon S3 buckets using Java Automate the validation of data from Snowflake DB against a SharePoint layout document using Java Good understanding on overall testing practices and SQL queries Experience on ETL Excellent communication skills to interact with client stakeholders and across project teams. Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | ***************** Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http\://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

**The Technical Team role on projects and supervises the day-to-day activity of the Development Team (back-end developers and/or front-end developers) and functions as a project team's most senior applications engineer.** **- Ability to map and estimate business requirements into the technical capabilities of the E-commerce platform as well as guide client's business needs back to the appropriate use of the platform** **- Expert-level experience in leading multiple large/complex projects** **- Expert level knowledge of B2B and B2C E-commerce functionality and E-commerce Best Practices for Internationalization and Localization** **- Expert understanding of SAP Commerce Cloud (Hybris) specific architecture** **- Working knowledge of all SAP CX clouds and advanced knowledge of their integration points with SAP Commerce Cloud (Hybris)** **Life at Capgemini** **Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:** **Flexible work** **Healthcare including dental, vision, mental health, and well-being programs** **Financial well-being programs such as 401(k) and Employee Share Ownership Plan** **Paid time off and paid holidays** **Paid parental leave** **Family building benefits like adoption assistance, surrogacy, and cryopreservation** **Social well-being benefits like subsidized back-up child/elder care and tutoring** **Mentoring, coaching and learning programs** **Employee Resource Groups** **Disaster Relief** **About Capgemini** **Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to** **engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion.** **Get the future you want |** ********************* **Disclaimer** **Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.** **This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.** **Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.** **Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.** **Click the following link for more information on your rights as an Applicant** ****************************************************************************** **Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.** **Job:** _Programmer/Analyst_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _SAP Hybris - Technical Lead_ **Location:** _FL-Orlando_ **Requisition ID:** _082721_

Responsible for programming and software development using various programming languages and related tools and frameworks, reviewing code written by other programmers, requirement gathering, bug fixing, testing, documenting and implementing software systems. Experienced programmers are also responsible for interpreting architecture and design, code reviews, mentoring, guiding and monitoring programmers, ensuring adherence to programming and documentation policies, software development, testing and release. Required Skills and Experience: Write software programs using specific programming languages/platforms such as Java or MS .NET, and related tools, platform and environment. Write, update, and maintain computer programs or software packages to handle specific jobs, such as tracking inventory, storing or retrieving data, or controlling other equipment. Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes. Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Write or contribute to instructions or manuals to guide end users. Correct errors by making appropriate changes and then rechecking the program to ensure that the desired results are produced. Conduct trial runs of programs and software applications to be sure they will produce the desired information and that the instructions are correct. Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program. Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral equipment are responding to a program's instructions. Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language. Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer. Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs. Perform unit testing Assist in system and user testing Fix errors and bugs that are identified in the course of testing. • Qualifications\: 3-7 years (2 years min relevant experience in the role); Bachelor's degree • Should be proficient in Software Engineering Techniques, Software Engineering Architecture, Software Engineering Lifecycle and Data Management. • Should have progressing skills on Business Analysis, Business Knowledge, Software Engineering Leadership, Architecture Knowledge and Technical Solution Design. Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Click the following link for more information on your rights as an Applicant - http\://******************************************************************* About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion. Visit us at ****************** People matter, results count. Experience in implementing solutions using server side MVC design patterns. Worked with one or more JEE MVC implementations like Struts, Spring-MVC, or JSF. Working understanding of web markup, including HTML5 and CSS3 Fair understanding of JavaScript programming and DOM manipulation and integrating REST services using AJAX Experience in implementing solutions using in industry standard open source frameworks such as Spring, Hibernate, Apache, and Integration patterns. Experience in developing solutions using Open Source software tools like Eclipse, SVN and GitHub Experience in working with offshore and onsite teams Experience in Agile development methodologies and Agile Tools (VersionONE, JIRA) Nice to Have: Experience in Agile development methodologies and Agile Tools (VersionONE, JIRA) Experience using Agile practices such as TDD, XP, continuous integration, unit testing to deliver solutions Familiarity with builds and dependency management using Maven or similar tool Experience with RESTful APIs Working knowledge of Web Service standards (SOA, ReST, SOAP, WSDL, JSON) & XML standards (XML, XML Schema, XLST, XPath etc) Angular JS experience a plus Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.