How to hire a configuration technician

How to hire a configuration technician, step by step

Here's a step-by-step configuration technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a configuration technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new configuration technician
• Step 8: Go through the hiring process checklist

What does a configuration technician do?

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1. Identify your hiring needs

   Before you start hiring a configuration technician, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a configuration technician to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a configuration technician that fits the bill.

   Here's a comparison of configuration technician salaries for various roles:

   Type of Configuration Technician	Description	Hourly rate
   Configuration Technician	Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more	$12-22
   Technician Support Tier	A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs... Show more	$18-37
   Technical Support Technician	Technical support technicians are skilled professionals who resolve computer or information technology-related concerns. They may do installations, repairs, or maintenance activities of various applications or computer hardware... Show more	$11-30

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Troubleshoot
   • Computer System
   • Customer Service
   • Technical Support
   • Desktop Support
   • Customer Orders
   • Configuration Management
   • Computer Equipment
   • Network Printers
   • Peripheral Equipment
   • OS
   • Switches
   • Software Applications
   • Routers

   Check all skills

   Responsibilities:

   • Coordinate and manage a large-scale VOIP phone system conversion project for high-profile corporate customer.
   • Create OS and software images for a wide variety of laptop hardware.
   • Work with various servers, PCs, notebooks, mobile devices and peripherals.
   • Install OS, updates, applications, images and other software to customer standards and requests as required.
   • Configure and install components into customers PCs.
   • Configure troubleshoot and support network device and printers.

   More configuration technician duties

3. Make a budget

   Including a salary range in the configuration technician job description is a good way to get more applicants. A configuration technician salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a configuration technician in Kentucky may be lower than in Rhode Island, and an entry-level engineer typically earns less than a senior-level configuration technician. Additionally, a configuration technician with lots of experience in the field may command a higher salary as a result.

   Average configuration technician salary

   $35,291yearly

   $16.97 hourly rate

   ---

   Entry-level configuration technician salary

   $26,000 yearly salary

   Updated December 5, 2025

   Average configuration technician salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$43,020	$21
   2	Massachusetts	$42,190	$20
   3	New York	$42,157	$20
   4	Washington	$39,295	$19
   5	New Mexico	$38,897	$19
   6	Nevada	$36,074	$17
   7	Ohio	$35,590	$17
   8	District of Columbia	$35,347	$17
   9	Arizona	$33,725	$16
   10	Minnesota	$33,153	$16
   11	Illinois	$32,091	$15
   12	Colorado	$30,615	$15
   13	Arkansas	$30,014	$14
   14	Texas	$29,134	$14
   15	Georgia	$27,833	$13
   16	Nebraska	$27,591	$13
   17	Indiana	$27,470	$13

   Average configuration technician salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	City National Bank	$46,904	$22.55	8
   2	Ryder System	$38,114	$18.32	7
   3	Insight Enterprises	$37,854	$18.20	5
   4	World Wide Technology	$36,634	$17.61	4
   5	Hexagon Lincoln	$35,458	$17.05	1
   6	Denali Advanced Integration	$35,036	$16.84	5
   7	Kelly Services	$34,998	$16.83	15
   8	Serco	$34,831	$16.75	1
   9	THE RIGHT STAFF	$34,726	$16.70	1
   10	Aerotek	$34,614	$16.64	64
   11	Panasonic	$34,475	$16.57	2
   12	Randstad North America, Inc.	$34,334	$16.51	9
   13	Robert Half	$34,213	$16.45	148
   14	Future Tech Enterprise	$34,132	$16.41
   15	ProMedica Toledo Hospital	$33,669	$16.19
   16	HCR ManorCare	$33,625	$16.17
   17	TAD PGS	$33,360	$16.04	2
   18	Comcast	$33,220	$15.97	2
   19	Information Management Group	$33,063	$15.90	3
   20	ILC Dover	$32,895	$15.81

4. Writing a configuration technician job description

   A good configuration technician job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a configuration technician job description:

   Configuration technician job description example

   Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world's largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.
   
   Ingram Micro's Integrated Solutions Group is looking for a Configuration Technician to join their team. The Config Tech role is a member of our Integration Services shop floor product build team and requires experience with handing products and packaging. The work is done in a discrete manufacturing facility where we create consumer end user computing appliances and enterprise datacenter solutions.
   
   The schedule for this role is Monday - Friday 7:00 AM to 3:30 PM; 100% onsite with no "remote" option.
   What you will be doing:
   Role focused on Value Added Services (VAS) Asset tagging, kitting, palletization Perform asset tagging and asset management Unpacking, packing, and kitting of hardware and components Perform work requiring following written instructions Follow instructions and pre-established guidelines Handle electronic equipment in accordance with company safety procedures and OSHA requirements Communication and escalation with management regarding customer orders Reports to a supervisor or manager
   
   What you bring to the role:
   High School graduation certificate preferred Familiarity with asset tagging, kitting and palletization preferred Previous experience in a manufacturing or production work environment preferred Must be able to effectively communicate verbally with other employees Ability to operate in a fast-paced environment that requires adaptability, high level of initiative and problem-solving skills Must be able to lift servers and appliances Must be able to maintain house cleaning best practices Ability to work overtime and weekends as needed
   
   What you can expect from us:
   Comprehensive training Opportunity to begin a long-term career with unlimited growth and advancement with a stable and growing organization!!! Medical, vision, dental insurance - we even have options for your pets! 401k with employer match Tuition reimbursement Paid vacation and sick days
   
   *This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all of these duties.
   
   Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check that includes verification of vaccination status.
   
   Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs. Applicants will be notified of the requirements of Ingram Micro's COVID-19 policy and process for verification of vaccination status prior to the start of employment.
   
   Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. #LI-SR1

   Copy this example

   

5. Post your job

   There are a few common ways to find configuration technicians for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your configuration technician job on Zippia to find and recruit configuration technician candidates who meet your exact specifications.
   • Use field-specific websites such as dice, engineering.com, stack overflow, it job pro.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with configuration technician candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   While interviews are great, you will only sometimes learn enough from a conversation with a configuration technician applicant. In those cases, having candidates complete a test project can go a long way in figuring out who's the most likely to succeed in the role. If you aren't a technical person and don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new configuration technician

   Once you've decided on a perfect configuration technician candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a configuration technician?