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Consumer service representative salary
Average consumer service representative salary
$15.84
Let Zippi find your next consumer service representative job
Let Zippi find your next consumer service representative job
Average consumer service representative salary by state
Highest paying states for consumer service representatives
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Ohio | $35,767 | $17.20 |
| 2 | Iowa | $33,643 | $16.17 |
| 3 | Wyoming | $33,896 | $16.30 |
| 4 | Colorado | $40,948 | $19.69 |
| 5 | North Dakota | $32,908 | $15.82 |
| 6 | Michigan | $35,595 | $17.11 |
| 7 | Illinois | $36,313 | $17.46 |
| 8 | South Carolina | $34,699 | $16.68 |
| 9 | Nebraska | $33,285 | $16.00 |
| 10 | Alaska | $39,124 | $18.81 |
| 11 | Oregon | $38,097 | $18.32 |
| 12 | Rhode Island | $34,218 | $16.45 |
| 13 | District of Columbia | $40,011 | $19.24 |
| 14 | Hawaii | $37,615 | $18.08 |
| 15 | Indiana | $31,469 | $15.13 |
| 16 | Washington | $36,220 | $17.41 |
| 17 | Virginia | $34,790 | $16.73 |
| 18 | Arkansas | $32,494 | $15.62 |
| 19 | Texas | $31,710 | $15.25 |
| 20 | Minnesota | $32,525 | $15.64 |
| 21 | Pennsylvania | $31,812 | $15.29 |
| 22 | Vermont | $33,423 | $16.07 |
| 23 | Montana | $30,202 | $14.52 |
| 24 | Tennessee | $29,234 | $14.05 |
| 25 | Idaho | $30,432 | $14.63 |
| 26 | Kansas | $29,491 | $14.18 |
| 27 | Connecticut | $32,548 | $15.65 |
| 28 | Nevada | $29,859 | $14.36 |
| 29 | Maryland | $33,566 | $16.14 |
| 30 | Alabama | $29,399 | $14.13 |
| 31 | New Jersey | $32,706 | $15.72 |
| 32 | Wisconsin | $29,959 | $14.40 |
| 33 | West Virginia | $27,489 | $13.22 |
| 34 | Delaware | $31,441 | $15.12 |
| 35 | North Carolina | $29,744 | $14.30 |
| 36 | Louisiana | $29,127 | $14.00 |
| 37 | Maine | $28,220 | $13.57 |
| 38 | New York | $32,379 | $15.57 |
| 39 | New Hampshire | $29,147 | $14.01 |
| 40 | Massachusetts | $32,291 | $15.52 |
| 41 | South Dakota | $27,638 | $13.29 |
| 42 | Kentucky | $27,209 | $13.08 |
| 43 | Missouri | $28,946 | $13.92 |
| 44 | Arizona | $27,665 | $13.30 |
| 45 | Florida | $27,192 | $13.07 |
| 46 | California | $30,424 | $14.63 |
| 47 | New Mexico | $26,609 | $12.79 |
| 48 | Oklahoma | $26,053 | $12.53 |
| 49 | Mississippi | $22,496 | $10.82 |
| 50 | Utah | $27,640 | $13.29 |
| 51 | Georgia | $27,014 | $12.99 |
Consumer service representative salary details
A consumer service representative's salary ranges from $26,000 a year at the 10th percentile to $40,000 at the 90th percentile.
What is a consumer service representative's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $40,000 | $3,333 | $19 |
| 75th Percentile | $36,000 | $3,000 | $17 |
| Average | $32,944 | $2,745 | $16 |
| 25th Percentile | $29,000 | $2,417 | $14 |
| 10th Percentile | $26,000 | $2,167 | $13 |
Highest paying consumer service representative jobs
The highest paying types of consumer service representatives are business representative, phone representative, and client representative.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Business Representative | $51,604 | $4,300 | $24.81 | 197,264 |
| Bank Representative | $34,417 | $2,868 | $16.55 | 105,192 |
| Support Representative | $33,372 | $2,781 | $16.04 | 246,710 |
| Account Representative | $36,977 | $3,081 | $17.78 | 183,446 |
| Client Representative | $41,785 | $3,482 | $20.09 | 238,735 |
| Phone Representative | $42,827 | $3,569 | $20.59 | 222,650 |
Top companies hiring consumer service representatives now:
Wage gap by gender, race and education
Consumer service representative salary trends
The average consumer service representative salary has risen by $4,800 over the last ten years. In 2014, the average consumer service representative earned $28,144 annually, but today, they earn $32,944 a year. That works out to a 11% change in pay for consumer service representatives over the last decade.
Compare consumer service representative salaries for cities or states with the national average over time.
Average consumer service representative salary over time
Compare consumer service representative salaries for individual cities or states with the national average.
Consumer service representative salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $32,900 | $15.84 | +3.1% |
| 2024 | $31,900 | $15.34 | +2.8% |
| 2023 | $31,000 | $14.92 | +2.5% |
| 2022 | $30,200 | $14.54 | +1.8% |
| 2021 | $29,700 | $14.28 | +1.8% |
Recently added consumer service representative salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Bankers Trust | Consumer Services REP-BT Ames | Des Moines, IA | 06/13/2025 | $36,523 |
| Helen of Troy Limited | Consumer Service Representative I | Cortez, CO | 06/12/2025 | $30,241 |
| OUCU Financial | Consumer Lending Service Representative | Athens, OH | 06/12/2025 | $41,218 |
| Coast Professional | Consumer Care Representative (Collections Specialist/Customer Service) | Geneseo, NY | 06/04/2025 | $35,896 |
| Helen of Troy Limited | Consumer Service Representative I | Cortez, CO | 05/29/2025 | $30,241 |
| Teksystems | Remote Consumer Services Representative-Must Reside Within Lake | Lake Forest, CA | 05/24/2025 | $37,566 |
| Camp Chef | Consumer Experience Representative-Revelyst (Bushnell, Camp Chef, Primos and Many More Brands) | Hyde Park, UT | 05/22/2025 | $31,514 |
| Bankers Trust Company | Consumer Services Representative | Des Moines, IA | 05/20/2025 | $36,523 |
| Humana | Consumer Service Operations Representative III | Tallahassee, FL | 04/29/2025 | $43,000 |
| Rcil | Consumer Directed Staff | Utica, NY | 04/28/2025 | $37,566 |
Consumer service representative salary FAQs
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