Costume specialist vs customer service specialist

Differences between costume specialist and customer service specialist duties and responsibilities

Costume specialist example responsibilities.

• Manage FDA regulate products requirements for ISO2000 quality assurance.
• Assist customers in finding costumes or decorations, coordinate inventory with the warehouse, clean and stock the storefront.
• Assist the costume designer in choosing costumes for productions and relate activities - fittings, moving costumes to and from storage.
• Determine program eligibility for Medicaid, food stamp and cash benefits in accordance with current regulations using the computer-based eligibility system.
• Maintain department SharePoint site including site administration.

Customer service specialist example responsibilities.

• Work with customers/companies over the phone and helps troubleshoot technology/service issues while maintaining customer satisfaction in a large call-center capacity.
• Mentore the team members and QA team for timely releases.
• Monitor reports, compile reviews, and participate in QA calibrations.
• Oversee management of social networking presence on Facebook, various travel relate blogs and utilizing various social listening tools.
• Provide exceptional customer service to customers regarding MetLife products
• Create PowerPoint presentations for forecasting of inventory requirements and overall changes in customer order volume.
Show more