Graphic Design Intern
Crawford Hoying job in Columbus, OH
The Graphic Design Intern assists the Creative Director and the Senior Marketing & Design Manager in the
delivery of print and digital marketing projects. Often working under tight deadlines and assisting with
multiple projects, this individual must be highly skilled at time management and prioritization, while
simultaneously maintaining an acute attention to detail. This is a part-time internship for a limited period.
Workdays and hours will depend upon the intern's academic schedule. As an intern, this individual will have
“temporary employment” status and will not receive any of the company benefits that full-time employees
receive, including, but not limited to, health insurance, paid time off, paid holidays, or participation in the
company's 401(k) plan.
Job Responsibilities (responsibilities may include but are not limited to the following)
● Under guidance from the Creative Director, create print and digital marketing collateral for internal and
external use
● Prepare print-ready production files
● Combine creativity, functionality, and technology to produce eye-catching and informative content
● Ensure a consistent brand voice and aesthetic across all marketing channels and materials
● Serve as a project manager on small projects
● Effectively communicate conceptual ideas with team members
● Stay up-to-date with new technologies and design trends
● Promote a culture of innovation and teamwork
● Perform other duties as assigned
Performance Objectives (objectives may include but are not limited to the following)
● The 7 Core Values that Crawford Hoying has established to maintain its desired culture
● Effective communication response time and professionalism
● Strong ownership and accountability
● Deep willingness to take on projects and learn a variety of concepts, practices, and procedures
Preferred Knowledge, Skills, Education, and Experience
● Strong skills in graphic and production design (i.e., typography, templatization, and visual
communication)
● Experience with Adobe Creative Suite (especially InDesign, Photoshop, and Illustrator)
● Ability to work effectively in a team setting, including synthesizing abstract ideas into concrete design
implications
● Excellent interpersonal skills to clearly and effectively communicate concepts and ideas
● Strong analytical, organizational, problem-solving, and multitasking skills
● Ability to thrive in a fast-paced, ever-changing environment
● Proficiency in Microsoft Office products, including Excel, Word, and PowerPoint
● Working toward a bachelor's degree in graphic design or a related field
● Valid driver's license and reliable transportation
Portfolio Submission
Candidates for this position are required to submit a graphic design portfolio and/or examples of recent work
product.
Work Environment
The Graphic Design Intern works at the corporate office and regularly interfaces with internal customers.
This is a part-time internship intended for a student currently enrolled in college. Work hours will be arranged
to accommodate the intern's academic schedule.
Reporting Structure
The Graphic Design Intern reports to the Creative Director. The Senior Marketing & Design Manager will at
times provide project assignments and additional guidance to the Graphic Design Intern.
Physical Requirements
The candidate's physical condition must be sufficient for the consistent and successful completion of the
responsibilities defined for this position and for conformance with all professional standards defined for this
position. This position frequently requires standing, walking, sitting, and reaching with hands and arms. It
may require lifting up to twenty-five pounds.
Leasing Consultant-Westmont/Lane
Crawford Hoying job in Columbus, OH
Leasing Consultant-Westmont
The Leasing Consultant is responsible for leasing apartment homes and maintaining a high level of occupancy
in an assigned residential community. The Leasing Consultant responds to all rental inquires by utilizing
appropriate sales techniques, marketing plans, and approved marketing material. Crawford Hoying is
dedicated to exceptional customer service, and this employee is expected to use customer service as a
guiding principle when interacting with residents, guests, and coworkers, and when handling challenging
situations.
Job Responsibilities (responsibilities may include but are not limited to the following)
• Greet prospective residents, determine their needs and preferences, and professionally present available
apartment homes; communicate features and benefits of the community; answer incoming calls and
handle each one with professionalism; complete guest card information for all prospects, and follow up as
appropriate; enter all guest cards and applicants into the computer system on the same day; accurately
complete leases and renewal applications, assist with verification, and notify prospective residents of
results; generate miscellaneous resident communication as needed; maintain awareness of local market
conditions and trends; contribute ideas to the Community Manager for marketing the property and for
improving resident satisfaction; maintain a professional and friendly atmosphere in the leasing office and
all areas where prospective residents and residents meet; maintain a professional appearance in
accordance with uniform requirements.
• Complete opening and closing duties in accordance with company business hours on weekends and/or
other times as directed by the Community Manager; physically inspect property when on grounds, pick up
litter, and report any service needs to the maintenance staff; inspect move-outs and vacancies as needed;
ensure a neat and clean appearance of the clubhouse; clean areas as needed; inspect models and
market-ready vacancies daily to ensure cleanliness.
• Monitor and collect accounts receivable and delinquencies; compile accounts payable for the Community
Manager's disposition; assist with turnover activities; determine charges for damages by occupants;
inventories office supplies and report needs to the Community Manager; organize and file leases, reports,
and other business-related documents; assist the Community Manager in preparation of daily and weekly
reports, resident communications, move-out inventory, market surveys, etc.; assist in handling resident
issues, including service requests, in a timely manner; distribute written communication to residents as
needed.
• Perform other duties as assigned.
Performance Objectives (objectives may include but are not limited to the following)
• The 7 Core Values that Crawford Hoying has established to maintain its desired culture
• Community net operating income
• Occupancy
• Resident retention
• Curb appeal
• Closing ratios
• Customer service feedback
• Delinquency
• Team membership
Preferred Knowledge, Skills, Education, and Experience
• Experience working in a sales or customer service environment
• Strong customer service orientation and a dedication to meet and exceed customer expectations
• Basic math and computer skills
• Working knowledge of or ability to learn property management software
• Valid driver's license and reliable transportation
• Ability to develop a rapport with people
• Good written and verbal communication skills
• Proficiency with Microsoft Office products, including Excel
• High school diploma or equivalent
Work Environment
The Leasing Consultant works onsite at an apartment community and regularly interfaces with external and
internal customers, residents, and vendors. Depending on the property, hours range from 8:00 am to 6:00 pm.
The Leasing Consultant may be scheduled to work on Saturdays and Sundays and must be available to work
overtime as needed. The Leasing Consultant should be flexible and readily available, depending on the needs
of the property.
Reporting Structure
The Leasing Consultant reports to the Leasing Manager, at large communities, or directly to the Community
Manager at smaller communities.
Physical Requirements
The candidate's physical condition must be sufficient for the consistent and successful completion of the
responsibilities defined for this position and for conformance with all professional standards defined for this
position. This position frequently requires standing, walking, sitting, and reaching with hands and arms. It may
require lifting up to twenty-five pounds. This employee must be able to drive during the course of work.
Store Manager - #982 - Ellet, OH
Akron, OH job
Store Manager
SUMMARY: As a Store Manager, you will be responsible for all aspects of your store's team and operations. You will be responsible for driving store profitability and managing your inventory levels. You are responsible for recruiting and hiring talent, while providing training and development to retain a customer focused workforce that will consistently provide a superior guest experience, delivering on our brand promise of “Convenience You Can Trust”.
PRIMARY RESPONSIBILITIES:
Responsible for managing the day-to-day store operations, which includes hiring top talent, training, and developing your team while driving store profitability.
You will build and foster a culture where the primary focus will always be on the guests' needs and providing Convenience You Can TRUST .
Serve as a role model to team members in and outside of stores by consistently presenting a high energy, friendly attitude to team members and guests.
Actively manage your P&L and inventory by identifying store and category sales trends and implementing action plans to generate and drive additional sales opportunities to maximize performance and drive profitability.
Create an organized and process-oriented environment.
Communicate company objectives as necessary so that store team members understand how the company strategy fits into their daily operations.
Set clear expectations for team members, track results, and manages performance for continuous improvement.
Schedule team members effectively to meet guest demand and deliver a superior experience while maintaining labor controls.
Create a culture of people-first, superior guest service, and operational excellence to deliver on MAPCO brand standards. Focus on execution and creating a culture with systems and resources in store.
Practice discipline to optimize results by efficient expense spending and thorough planning.
Forecast and analyze business trends and functionality within payroll, loss prevention, and controllable expenses thereby maximizing store performance and profitability.
QUALIFICATIONS:
Must have a people first mindset; every team member and guest deserve a great experience.
Strong team building, leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
Skillful communicator with the ability to communicate complex issues in an easily understood manner.
Ability to plan, prioritize, and effectively deal with ambiguity in a fast-paced environment, with energy, drive, and a focus on execution.
Manage work schedules within established budgets for optimal store coverage.
Required to have a strong business acumen.
Must have a valid driver's license and satisfactory MVR.
Availability to be on call 24/7.
EDUCATION and/or EXPERIENCE:
High School diploma or GED is required.
Minimum of 1-2 years retail management experience in similar working environment
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to talk or hear, to stand, walk, and sit. They are frequently required to bend, squat/stoop, use hands to type data, operate business equipment and dial the telephone, and lift up to 40 pounds. They are on call 24/7 and may work between 50 and 60 hours a week.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
Floating Leasing Professional
Grove City, OH job
Join Our Team as a Floating Leasing Professional - Make an Impact with Exceptional Customer Service!
Are you passionate about helping people find their perfect home? We are looking for a dedicated Floating Leasing Professional to join our team and provide an exceptional leasing experience to current and prospective residents. If you have a customer-focused attitude and a proactive approach, we want to hear from you!
Excellent base pay - $18.00-$20.00/hour
$100 New Lease Commissions
Property Shared Staff Renewal Commissions
Morgan Essentials - $300 every quarter
What You'll Be Doing:
As a Floating Leasing Professional, you'll manage all aspects of apartment rentals, from attracting and assessing potential residents to completing lease documentation and move-in procedures. Your direct interaction with prospective and current residents will be key to our success.
Essential Responsibilities:
Attracting Prospective Residents:
Create applicant files, verify qualifications, and submit applications for approval.
Lead prospects through vacant and model apartments, highlighting features and benefits that suit their needs.
Process all applicant information within 24 hours.
Schedule lease signings and complete lease agreements promptly.
Ensuring Resident Retention:
Maintain courteous communication with residents, applicants, and other stakeholders.
Walk tour paths and inspect vacant units to ensure readiness for showing.
Track traffic, availability, and resident interactions daily to maintain high occupancy.
Promote resident retention programs and maintain excellent resident relations.
Coordination with Office Team:
Support team goals and assist with property tasks as needed.
Work collaboratively with the team and demonstrate flexibility with hours.
Marketing:
Research surrounding community and competition to enhance marketing strategies.
Assist in mailings, distribute flyers, and shop competitive properties to maintain an edge.
Follow-Up:
Follow up with prospective residents a minimum of five times.
Respond promptly to phone calls and emails.
Compliance:
Adhere to Fair Housing Laws and all company policies to ensure a compliant and ethical work environment.
What We'll Expect from You:
Qualifications:
Prior customer service experience required; leasing or sales experience is a plus.
Valid driver's license, good driving record, and auto insurance may be required for travel to multiple properties.
High school diploma or GED; or one to three months of related experience/training, or equivalent combination of education and experience.
Skills:
Outstanding interpersonal and communication skills to interact with residents and office staff.
Strong sales focus with an ability to provide exceptional customer service.
Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.
What You Can Expect from Us:
We offer an exciting benefits package designed to reward your dedication and support your well-being:
$100 New Lease Commissions
Generous Rent Discount at any one of our properties
Property Staff Shared Renewal Commissions (paid monthly)
$300 Morgan Essentials (paid quarterly)
Employee Referral Program (Earn up to $750 per referral)
Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
Retirement Savings: 401(k) with Company Match
Paid Time Off: Including 10 Holidays per year and sick leave
Tuition Reimbursement Program for continued learning
Employee Assistance Program to support your overall wellness
Additional Employee Discounts available on various services
Ready to make an impact? If you are ready to join a dynamic team and create a great living experience for our residents, apply today and take the next step in your career with us!
#AC4373
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Get To Know Us:
Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.
Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 360 apartment communities and over 100,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.
Area Sales Specialist - Senior Living
New Albany, OH job
Location: This position will support sales across multiple sites in Ohio and MI. The successful candidate will reside in central Ohio. Job Type: Full time, travel will be required Pay Rate: Base Salary + Commission Make a Difference-And Own Your Future At Wallick Senior Living, our team understands that senior living is not just a job, but a calling. We take pride in caring for and empowering our residents as they choose to enjoy their golden years with us. With 1,000+ employees and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role.
A Career with Wallick Senior Living Means…
A Unique Approach to Senior Living : Our associates power Wallick's approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support.
Pay-on-Demand: access your money as you earn it.
Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
Work-Life Balance: Paid time off, including paid parental leave.
Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life.
Resident Stories That Stay with You : From Maurine, who found an “instant family” to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you !
Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.
What You'll Do
The Area Sales Specialist will support the sales efforts to generate leads, convert leads to move-ins, and drive occupancy to and beyond budgeted expectations.
Provides interim sales coverage in communities that do not have an active Sales Specialist in the seat.
Works closely with Executive Directors and Sales Specialists for Wallick's Independent Living, Assisted Living and Memory Care communities to create external business partnerships that will increase qualified leads to the communities.
May focus on networking, building referral-based relationships for each community.
Meets or exceeds the sales activity standards as determined by the Regional Director of Sales and Marketing. These standards include quota for daily phone leads, appointments, on-site and off-site sales activities and other sales related performance metrics.
Completes and maintains the CRM (lead database) for all potential residents and referral contacts.
Onboard, train, and support new Sales Specialists during their initial 90 days
Hosts events for the lead base and professionals to increase traffic in the community.
Interprets and implements Management policies.
Maintains and active, working knowledge of current competition and any new entrants or changes to the market.
Plan or oversee new business development initiatives.
Research organizations and individuals to find new opportunities to create referral relationships.
What We're Looking For
Bachelor's Degree preferred with a minimum of 2 years' experience in Senior Living / Assisted Living sales.
Must demonstrate a high level of responsibility and accountability for goal achievement.
Ability to speak and write effectively to present information, solutions, and benefits.
Adeptness to articulate company products, services, solutions and value to prospects and professional referral partners.
Proficient in CRM, researching data, analyzing, and completing all reports.
Demonstrates exceptional Customer Service skills.
Wallick's Mission & Values
At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do:
Care - We show compassion and respect for everyone.
Character - We do the right thing, even when no one is looking.
Collaboration - We work together to achieve more.
At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day.
For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.
Join Us and Become an Employee-Owner!
If you're ready to make a difference in people's lives while securing your financial future, apply today!
*Employment is contingent upon passing a pre-employment background check and drug screen
Investor Relations Associate
Columbus, OH job
Equity ECS is a full service commercial real estate firm. Our comprehensive platform includes development, construction, brokerage, and property management services that are tailored to provide solutions to each client's needs. As Investor Relations Associate, responsible for the investor lifecycle and experience. Keep current investors informed of investment performance while assisting in the solicitation of additional investments, along with new investors. In this role, you will represent Equity and will do so with a high degree of confidentiality, professionalism, and customer service.
Responsibilities/Execution:
Proactively connect with and form relationships with investors through various means including, but not limited to cold calling, industry groups and associations, social media, in-person networking, email, and promotional marketing. Set individual meetings for the Director of Capital Markets with 3-5 new investors each week
Maintain investor relations lifecycle core processes and ensure they are followed by all.
Maintain Yardi Investor Manager module for investor portal and reporting. Maintain and update investor CRM.
Facilitate distribution of investor documents as needed. Coordinate investor committee meetings. Execute investor capital calls.
Deliver investor reports in alignment with the asset operating agreement.
Create and communicate Fund level reports, as needed
Assist with the distribution process. Communicate distribution information to investors.
Assist with onboarding acquisitions and development assets related to investor documentation and capital calls.
Coordinate and maintain investor documentation. Lead documentation management with assistance from internal team. Assist with lender requirements of investor documentation. Assist with annual distribution of K-1s to investors.
Education & Certifications
Bachelor's Degree in accounting, finance or real Estate
2+ years of real estate investment, asset management or financing
Proven ability to perform financial analysis
Proficient with Microsoft Office Suites, skilled level using Excel
YARDI and SharePoint experience, preferred
What's In It For YOU:
The confidence that comes in working for a well-established, privately held national company.
A work environment that allows and encourages individuals to use their skills and talents to advance in their role and profession.
A full benefits package with costs that don't break the bank.
Paid Time Off in addition to 8 paid Company holidays.
…And a lot more that we are excited to share with you
Equity | ECS is an EQUAL OPPORTUNITY EMPLOYER
Real Estate Coordinator
Powell, OH job
For more than 25 years, Scioto Properties has partnered with healthcare providers, nonprofit organizations, and private equity firms to deliver specialized real estate solutions that empower care. With a nationwide portfolio of 2,200+ properties across 44 states, we are a trusted leader in creating homes and facilities tailored to individuals with intellectual and developmental disabilities (I/DD), behavioral health needs, and traumatic brain injuries (TBI). Our expertise spans acquisitions, lease financing, ground-up development, and equity investments, helping our partners secure the right properties, streamline operations, and overcome capital limitations.
Scioto Properties is a fast-growing real estate company that is seeking a Full time Real Estate Coordinator professional to assist in the process and coordination of buying, selling, and maintaining real estate property.
RESPONSIBILITIES
Provides evaluation details for disposition residential/commercial properties based on use of comparable data and available software. Where information is scarce, work with all sources available to obtain data for use in support of the offer process.
Assists Senior Real Estate Coordinators and Vice President of Operations in the coordination of agent management, and transaction management. Provides assistance with all agent contracts in relation to proper termination provisions and contract agreements.
Assists in the closing of transactions and maintains a systematic process to ensure completeness, accuracy and timeliness regarding purchase/sales agreements, leases, appraisals, title work, inspections and closing documents.
Communicates effectively and timely with customers, realtors, mortgage bankers, insurance brokers and others, providing prompt follow-up on all issues.
Communicates and works with property management on the needed maintenance of vacant properties, ensuring timely completion of work. Coordinates with accounting to ensure prompt payment of invoices.
Maintains all master real estate files including property, insurance, and lease files.
Maintains all archived master real estate property files housed offsite to include accurate inventory of retrieval and return.
Establishes and maintains property information in appropriate software applications.
Fosters a success-oriented, accountable environment within the company.
Composes and prepares correspondence, reports, and other documents.
Assists in establishing written policies and procedures.
Acts as a custodian for corporate documents and records.
Assists with screening incoming calls and correspondence and responds independently as appropriate. Represents the company in a professional manner with outside customers and vendors.
Supports office operations and procedures such as filing systems, requisition of supplies, processing incoming/outgoing mail and other clerical services.
REQUIREMENTS
Associate's degree in real estate, business, or related field (preferred). Three plus years of experience in customer service, real estate transactions, or related field.
Knowledge of Microsoft Office software including Excel, Word and Outlook, customer relationship management systems and presentation software.
LOCATION
Powell, Ohio
WHY JOIN US
At Scioto Properties, your work goes beyond real estate by helping create safe, stable homes and communities for some of the nation's most vulnerable populations. By joining Scioto, you will be part of a team that values collaboration, hard work, and teamwork in our fast-growing business while never losing sight at the heart of our mission.
11 Paid Holidays
Paid Time Off
Health benefits including medical, dental, and vision
Short-term and Long-term Disability
401k retirement system with company match
Competitive Salary
Annual Bonus Structure
Free Parking
Company Engagement Events
Store Manager - #974 - Middlefield, OH
Middlefield, OH job
Company: Majors Management
Store Manager
Reports to: District Manager
Job Type: Full Time
The Store Manager will be responsible for all aspects of the store's team and operations. This position will be responsible for driving store profitability, managing inventory levels, recruiting and hiring talent, and providing superior guest experience.
PRIMARY RESPONSIBILITIES
Manage day-to-day store operations
Hire talent
Training and developing the team
Manage employee performance
Schedule employee shifts effectively to meet guest demand
Drive store profitability
Actively manage P&L and inventory by identifying store and category sales trends
Forecast and analyze business trends and functionality within payroll, loss prevention, and controllable expenses
Implement action plans to generate and drive additional sales opportunities
Create an organized and process-oriented environment
Communicate company objectives as necessary
Create a culture of people-first, superior guest service
Set clear expectations for team members, track results, and manage performance for continuous improvement
Schedule team members effectively to meet guest demand and deliver a superior experience while maintaining labor controls
Other duties as assigned
QUALIFICATIONS
Minimum of 1 year of retail management experience
Must have valid driver's license and MVR
The role requires flexibility in hours, including evenings/weekends/holidays, and the ability to work at least 50 hours per week, including one weekend per month
Availability to be on call 24/7
EDUCATION and/or EXPERIENCE
High School diploma or GED is required
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.
CUSTOMER RELATION SPECIALIST
Portsmouth, OH job
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail Customer Service Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
Activities Director
Columbus, OH job
Job Type: Full Time
Make a Difference-And Own Your Future
At Wallick Senior Living, our team understands that senior living is not just a job, but a calling. We take pride in caring for and empowering our residents as they choose to enjoy their golden years with us. With 1,000+ employees and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role.
A Career with Wallick Senior Living Means…
A Unique Approach to Senior Living: Our associate's power Wallick's approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support.
Pay-on-Demand: access your money as you earn it.
Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
Work-Life Balance: Paid time off, including paid parental leave.
Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life.
Resident Stories That Stay with You: From Maurine, who found an “instant family” to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you!
Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.
What You'll Do
Plan, organize, implement, and supervise activities for our residents while maintaining confidentiality of personal and medical file information.
Motivates and encourages resident involvement and participation.
Lead a team of activities assistants including daily delegation and supervision of activities
Manage the supplies budget, and purchase what is needed on a regular basis.
Serves as the liaison between all departments in the community to communicate resident progress and involvement in activities.
Partner with our marketing team to provide activities information as a selling point to potential new residents and their families
What We're Looking For
You have a high school diploma or GED.
You are friendly and motivated to enrich the lives of our senior citizen residents.
You are an organized self-starter.
You have good computer skills.
You are adaptable and flexible.
Wallick's Mission & Values
At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do:
Care - We show compassion and respect for everyone.
Character - We do the right thing, even when no one is looking.
Collaboration - We work together to achieve more.
At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day.
For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.
Join Us and Become an Employee-Owner!
If you're ready to make a difference in people's lives while securing your financial future, apply today!
*Employment is contingent upon passing a pre-employment background check and drug screen
Auto-ApplyGroundskeeper - Morning Star
Cleveland, OH job
The Millenia Housing Management companies is seeking a Sanitation Engineer. The Sanitation Engineer is responsible for the overall upkeep of the property's public areas, common areas, exteriors, vacant units, model units, floor care, and trash removal. The Sanitation Engineer also assists with litter pick-up, sidewalk cleaning, snow removal, and maintenance and cleaning duties. The position reports to the Maintenance Supervisor (on properties with over 300 units) or Property Manager (On properties with less than 300 units).
Essential Functions and Responsibilities
Read and carry out work orders and requests promptly, thoroughly, and efficiently.
Carry out cleaning schedules and functions.
Performs necessary inspections of exteriors, units, equipment, and systems to determine cleaning needed.
Performs necessary inspections of grounds, parking, and fields to determine work needed.
Perform a variety of groundskeeping functions.
Record work, cleaning, and improvements performed.
Inventory, care for and maintain cleaning products, equipment, materials, and other supplies owned by the property and/or the management company.
Report unusual or extraordinary circumstances regarding the property or residents.
Diagnose issues, replace, or repair parts, test and adjust, and report those and any unusual situations to proper supervision.
Perform a variety of cleaning functions.
Apply chemicals.
Use a variety of hand and power tools in performing duties.
Operate and comply with OSHA (Occupational Safety & Health Act) standards and company safety policies at all times. Maintain clean and orderly work areas.
Maintain the required uniform and ensuring a professional appearance and courteous attitude at all times.
Assume other duties and responsibilities as may be delegated.
This position requires regular and predictable attendance as an essential function of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
High school education or equivalent.
One year of experience working in maintenance, custodial, or groundskeeping role in any industry preferred.
Ability to read the English language sufficiently to understand written work orders and instructions is required.
Excellent communication skills are critical, including verbal and written.
Must possess superior customer service, communication, and interpersonal abilities.
Excellent organizational skills.
Work Conditions & Physical Demands
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment
Able to work independently or as a team member and support managers with special projects.
Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization.
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Values We Seek
Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.
Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.
Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships.
Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.
Expected Hours of Work & Travel
Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.
EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.
Acknowledgment:
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice.
About The Millennia Companies
Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies.
You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.
Auto-ApplyCommercial Service Technician-Bridge Park
Crawford Hoying job in Columbus, OH
Commercial Service Technician
The Commercial Service Technician performs various corrective and preventive maintenance duties and special projects to maintain and enhance Crawford Hoying's commercial properties. Duties include, but are not limited to, HVAC, plumbing, electrical, carpentry, and grounds maintenance. This individual may work alone or with others, with or without supervision, and is expected to complete duties in a manner that meets or exceeds standards set by Crawford Hoying.
Job Responsibilities (responsibilities may include but are not limited to the following)
• Complete maintenance work and service requests, such as carpentry, plumbing, painting, electrical, HVAC, masonry, and other general maintenance, in accordance with company standards and local city, state, and federal building codes
• Provide on-call maintenance for evenings, weekends, and holidays as scheduled
• Update the status of all work orders
• Inspect physical buildings, including all roofs, garages, carports, driveways, streets, stucco, siding, pools, building, recreational facilities, and grounds, identifying all areas in need of immediate or future repairs and maintenance and providing an inspection report to the appropriate manager for review
• Perform other duties and special projects as assigned
Performance Objectives
• The 7 Core Values that Crawford Hoying has established to maintain its desired culture
• Timeliness of service request resolution
• Results-oriented attitude
• Consistent, quality work
• Positive, team-player attitude
• Excellent customer service skills
Preferred Knowledge, Skills, Education, and Experience
• 1-3 years of commercial or residential maintenance experience
• Excellent analytical, organizational, problem-solving, and multi-tasking abilities
• Ability to give clear directions and respond to inquiries
• Exceptional customer service skills
• Ability to develop a rapport with people
• Strong written and verbal communication skills
• Proficiency with Microsoft Office products
• High school diploma or equivalent
• Valid driver's license
Work Environment
The Commercial Service Technician works onsite at a commercial property and interfaces with external and internal customers, residents, and vendors on a regular basis. This employee regularly works outside and is frequently exposed to extreme cold and extreme heat. The work schedule varies depending on the property. Hours are typically scheduled within 8:00 am and 5:00 pm and may include weekend days. Candidates must be available to work overtime and on-call, as needed, and must be flexible and readily available, depending on the needs of the property. This position participates in an on-call rotation with other team members.
Reporting Structure
The Commercial Service Technician reports to the Facilities Manager and may work on a team with one or more Service Technicians.
Physical Requirements
The candidate's physical condition must be sufficient for the consistent and successful completion of the responsibilities defined for this position. This position frequently requires standing, walking, sitting, reaching with hands and arms, stooping, kneeling, crouching, or crawling. This position may require lifting and/or moving up to 50 pounds and operating power tools. Candidate must be able to occasionally drive during the course of work.
Technical Lead-Turnit
Crawford Hoying job in Columbus, OH
Technical Lead -TurnIt
TurnIt (part of Crawford Hoying's business ventures portfolio) is a dynamic startup focused on delivering innovative property management solutions in the real estate industry and beyond. TurnIt is currently searching for a highly skilled and growth-minded Technical Lead who will play a pivotal role in scaling our technology and product platforms. Prospective candidates should possess strong full-stack development abilities and an interest in product and team leadership. This role is ideal for someone who is ready to combine hands-on engineering with product vision and build the foundation of our U.S. technical team.
Job Responsibilities (responsibilities may include but are not limited to the following)
Contribute directly to TurnIt's codebase (React/Next.js, React Native, Node.js/TypeScript, Prisma).
Fix bugs, implement small features, and oversee releases from our offshore development team.
Manage CI/CD, AWS Amplify, and Terraform deployments, partnering with external vendors as needed.
Validate code quality and maintain a clean, testable software architecture.
Translate field and customer feedback into actionable tickets and user stories.
Support feature testing, QA efforts, and UI/UX improvements.
Coordinate with the offshore team to ensure timely and accurate delivery.
Gradually assume ownership of the product roadmap and technical architecture.
Mentor and help build the future U.S. technical team.
Participate in product design discussions and strategic planning alongside the CEO.
Help establish best practices for scaling and operational excellence.
Perform other duties as assigned.
Performance Objectives (objectives may include but are not limited to the following)
Embody and uphold the 7 Core Values established by Crawford Hoying.
Demonstrate prompt communication, professionalism, ownership, and accountability.
Develop, implement, and monitor goals, objectives, and action plans for technology initiatives.
Build strong working relationships with vendors, internal partners, and external clients.
Show a willingness to take on new projects and continuously expand technical and product knowledge.
Preferred Knowledge, Skills, Education, and Experience
4-6 years of professional experience as a full-stack developer.
Strong proficiency in JavaScript/TypeScript, with expertise in React, Node.js, and Prisma.
Familiarity with AWS, Terraform, Docker, and CI/CD pipelines.
Excellent debugging, problem-solving, and documentation skills.
As ability to effectively communicate technical concepts to non-technical audiences.
An interest in product management, UI/UX, and cultivating customer empathy.
Work Environment
The Technical Lead is a hybrid position, based out of and reporting to the Dublin, OH office. Collaboration with the offshore development team and TurnIt's CEO will be frequent. Core office hours are Monday-Friday, 8:00am-5:00pm, with flexibility for occasional evening or weekend work as product milestones require.
Reporting Structure
The Technical Lead reports to the CEO of TurnIt and will have operational support from Crawford Hoying staff.
Physical Requirements
The candidate's physical condition must support the consistent and successful completion of the responsibilities defined for this position and for conformance with all professional standards defined for this role. This position frequently requires sitting, standing, walking, and extended computer use. This employee must be able to drive and travel locally, as needed, for collaboration or client/vendor meetings.
Paralegal
Crawford Hoying job in Columbus, OH
The Paralegal is a member of our in-house legal team and provides legal support and administrative assistance with respect to commercial leasing, real estate acquisition and disposition, project financing, transactional diligence, and general corporate governance. A strong attention to detail and exceptional organizational skills are a must for this role. The Paralegal must be comfortable working under time constraints and in a fast-paced environment.
Job Responsibilities (responsibilities may include but are not limited to the following)
Manage the entity formation process:
o File articles of organization
o Draft operating agreements, subscription agreements, resolutions, and redemption agreements
o Maintain entity files
o Request EINs
Gather due diligence materials for property acquisitions, dispositions, and refinances
Draft promissory notes, allonges, assignments of membership interests
Manage the acquisition and annual renewal of liquor licenses
Draft amendments, and other related documents for commercial leasing
Manage the tenant default notice process, including review of draft notices, mailing and tracking
Prepare, mail, track, and obtain estoppel certificates from tenants
Maintain the department's electronic legal files and assist in maintaining Monday.com workflow boards
Gather necessary documents to assist other departments with end-of-the year reporting requirements
Provide timely response to internal departments for preparation, review, and analysis of legal documents or
research of legal issues
Review non-disclosure agreements
Work on special projects and other duties as assigned
Performance Objectives (objectives include but are not limited to the following)
The 7 Core Values that Crawford Hoying has established to maintain its desired culture
Ownership and accountability
Flexibility and effectiveness in collaborating with others
Strategic approach to problem-solving and troubleshooting
Adaptability in a fast-paced, changeable work environment
Adeptness in navigating complex challenges
Preferred Knowledge, Skills, Education, and Experience
A minimum of 2-3 years of real estate paralegal experience or equivalent
Paralegal certificate or professional legal training preferred
Notary public certification
Fluency with auditor and recorder databases
Experience with commercial real estate transactions, including financings, development, acquisitions, and
dispositions
Ability to meet deadlines in a fast-paced, quickly changing, and at times stressful environment
Confidentiality and professionalism when working with sensitive information
Demonstrated ability to exercise independent judgment
Exceptional analytical, organizational, problem-solving, and multitasking skills
Ability to work in a team environment and interact with all professional levels
Demonstrated proficiency with Microsoft Office products, especially Word
Strong customer service skills and an ability to develop a rapport with people
Associate's or bachelor's degree
Valid driver's license
Work Environment
The Paralegal works out of the corporate office in Dublin, OH, and interfaces with external and internal customers on a regular basis. The core hours for this position are 8:00 am to 5:00 pm, Monday through Friday. However, hours may vary depending on workload, deadlines, and project timelines.
Reporting Structure
The Paralegal reports to the Vice President of Real Estate Transactions.
Physical Requirements
This employee's physical condition and performance must be sufficient for the consistent and successful completion of the responsibilities and professional standards defined for this position. This position frequently requires standing, walking, sitting, reaching with hands and arms, and lifting up to twenty-five pounds. The Paralegal is often required to drive during the course of the day.
Destination Services Consultant
Akron, OH job
About Opportunity
Do you love helping others, know your local area well, and have a passion for making people feel welcome? You might be the perfect fit for our network of Relocation Consultants!
Dwellworks is currently seeking friendly, resourceful, and detail-oriented individuals to support relocating employees and their families. This flexible, independent contractor role allows you to work on your own schedule while making a meaningful impact in your community.
What You'll Do
As a Relocation Consultant, also known as a Destination Services Consultant, you'll be the local expert and friendly face who helps individuals and families transition smoothly into a new home and city. No two days are ever quite the same!
You'll provide support with:
Area tours and community orientation
Guidance on local schools and neighborhoods
Rental Home-finding assistance
Help setting up utilities and essential services like acquiring a driver's license and setting up a bank account
Sharing your local knowledge to ease their settling-in process
We'd love to hear from you if you have:
Strong administrative and organizational skills
Experience using Microsoft Office (Outlook, Word) and mobile apps
Confidence using the internet for research and navigation
A clean and valid driver's license
A positive, solutions-focused mindset and professional attitude
Willingness to travel to surrounding areas
Why Join Us?
Flexible, project-based work that fits your schedule
Meet new people and represent your community with pride
Make a real difference for families experiencing a big life transition
Be part of a supportive, global network
Is This the Right Fit for You?
If you're organized, people-oriented, and eager to help others, we'd love to consider you for this role.
Please note this opportunity doesn't pair well with full-time commitments
Want to Lean More?
Check out our website for more information on the role: ***************************************************************************
2026 Real Estate Private Equity Advisory Summer Analyst
Cleveland, OH job
We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world's investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed.
Application deadline: Rolling basis
The team you'll join
StepStone Real Estate (SRE) boasts extensive knowledge and experience with $163B in AUA and $19B in AUM as of 2024. SRE leverages the strengths of our investment and advisory teams, drawing on our deep market research and investment analysis to create compelling opportunities and tailored portfolios of fund investments, secondaries, and co-investments for institutional investors worldwide. The Investment Team invests discretionary capital through our flagship GP-led secondaries fund, SREP, and a number of separately managed accounts (SMAs). The advisory team offers a full suite of capabilities to serve institutional investors seeking access to the private real estate markets at scale through committing to funds.
About the role
StepStone is currently seeking undergraduate students graduating between December 2026 through June 2027 to join our Real Estate team as Summer Analysts. This internship offers an exciting opportunity to achieve valuable learning experience working across the Real Estate industry. Through analysis of opportunistic, value-add, core and credit funds, Summer Analysts gain exposure to a wide array of property types, markets and capital structures and become accustomed to a variety of real estate private equity funds and investment strategies.
What you'll do
As a Summer Analyst, you'll collaborate with the investment team to prepare and present recommendations to the Real Estate Investment Committee and our institutional investor clients.
Key responsibilities
Underwrite and assess prospective fund manager materials to identify key value drivers and areas for deeper analysis
Conduct market research using public sources and proprietary databases to analyze macroeconomic trends across property types
Interpret financial analyses from fund managers, including track records, financial statements, and fund models
Participate in meetings with potential partners and fund managers, supporting all aspects of active investment and advisory due diligence
Support full-time staff on coverage responsibilities including asset and portfolio management of existing real estate portfolio and sourcing, and managing the inflow of investment opportunities
What we're looking for
Must be able to work legally in the U.S. without requiring visa sponsorship now or in the future
Must be willing to reside in Cleveland, Ohio
Undergraduate student graduating anywhere from December 2026 through June 2027
GPA of 3.2 or higher
Strong proficiency in Microsoft Word, PowerPoint and Excel
Excellent written and verbal communication skills
Demonstrable analytical capabilities, including strong quantitative/modeling skills
Collaborative mindset with a proactive and team-oriented approach
Enthusiastic interest in Real Estate
Why join us?
At StepStone, we foster a supportive and inclusive team culture where collaboration and learning are the core of what we do. Our collegial atmosphere encourages teamwork, mentorship, and professional development. This summer internship is a great opportunity to gain practical experience and develop critical skills that will help you launch a successful career in Real Estate.
Click here to learn more about the intern experience.
Application deadline: Rolling basis
#LI-Hybrid
At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all.
As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law.
Developing People at StepStone
Auto-ApplyProject Manager - Construction
Cincinnati, OH job
Responsible for supporting the Construction, Development and Property Management Departments of a Retail Development Company. Check out the role overview below If you are confident you have got the right skills and experience, apply today. Perform various tasks which will assist in streamlining the work effort of each Department.
Responsibilities will include managing projects and communicating with Consultants, Public Entities, Contractors and Tenants. xevrcyc
Participate in weekly (or as needed) Project Meetings and maintain communication with key internal groups such as Development, Asset Management and Property Management.
Sales and Marketing Representative
Toledo, OH job
Ohio Real Title is a premier provider of title services to the financial, legal, and real estate communities. We are unique in the way we prioritize a work-life balance, show care to our employees, and operate by principles of trust and understanding. With a 20% growth rate over the last 5 years, we are looking for ambitious professionals to advance alongside the company. But don't worry; no matter how much the company grows, we never lose the feeling of family at ORT. We're not your typical title company. The Sales and Marketing Representative is responsible for bringing on new clients to the company while maintaining great service for current clients. The Sales and Marketing Representative position requires diligent communication, self-direction, and a growth mindset to ensure clients are always receiving the highest quality of service. We are looking for individuals with strong interpersonal skills and a passion for making meaningful connections that push our company forward. We're excited to enter the Toledo market with our soon-to-be new location in Maumee. Requirements:
A minimum of 3 years' experience as a sales representative in the title industry or related industries
High school diploma or equivalent
Preferences:
Notary commission
Sales and Marketing Representative Job Tasks, Duties, and Responsibilities:
Assess clients' specific needs and expectations
Conduct sales presentations at real estate offices and real estate associations, as needed
Recommend and sell additional company products and services to clients
Develop relationships with clients through participation in various real estate association events and activities
Create and address new business opportunities
Engage in other activities and special projects as may be assigned
Sales and Marketing Representative Job Knowledge, Skills, and Abilities:
Ability to multi-task
Motivated and able to self-direct
Strong time management skills
High attention to detail
Strong interpersonal skills
Strong communication skills
Ability to work independently
Benefits:
Medical
Dental
Vision
Accident
Critical Illness
Hospital Indemnity
Voluntary Life
401(k) with guaranteed 3% employer contribution at no cost to employee
Paid Time Off
Company-paid Benefits:
Short-term Disability
Long-term Disability
Basic Life
AD&D
We like to have fun, too! Other perks include annual company events, company-wide contests, birthday and anniversary recognitions, annual reviews, and more! Ohio Real Title provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Resident Relations Representative - Creston Station
Creston, OH job
Millennia Housing Management is seeking an experienced Resident Relations Representative. We are looking for someone that has office experience, preferably in affordable housing. The Resident Relations Representative serves as the first point of contact for all resident interactions on site. Assists with all inquiries, including move-in process, resident requests, customer follow-up, renewal process, move-out process, and resident transfers. The Resident Relations Representative must have the ability to process rent collections, utility checks, and invoices. Along with creating marketing, communication materials, outreach to the community, process applications, professionally answering a multi-line phone system, multi-task in a highly fast-paced environment, and the ability to form professional customer service relationships with the staff and vendors, residents, and potential residents.
This person must be a self-starter who can work with minimal supervision
Essential Functions and Responsibilities
General
Responsible for filling occupancy
Promotes positive, proactive customer interactions to make their Millennia Housing Management experience of the highest quality.
Solves simple to complex resident relations issues promptly.
Assists residents with the move-in and move-out process as needed.
Performs resident retention calls according to guidelines currently in place.
Ensures that all relevant information regarding resident concerns and requests are accurately recorded in OneSite.
Provides input regarding how to improve and provide more efficient resident relations continually.
Facilitates the resident retention process, which includes renewal paperwork.
Assists with achieving financial goals through closing on renewals and transfers, participating in leasing goals, and communicating the value of our communities.
Process resident applications, lease documents, and related paperwork as needed.
Performs community inspections to ensure aesthetics are maintained to company expectations.
Follow up with unresolved resident concerns in surveys or reviews as needed.
Participates in performance leasing consultant responsibilities as needed (leasing, tours, etc.)
Must be knowledgeable of all phases of leasing and resident retention.
Maintains awareness of local market conditions and trends. Contributes ideas to management for the marketing community and for improving resident satisfaction.
Maintains marketing and outreach program.
Answers and handles incoming phone calls from prospective new residents, current residents, vendors/supplies, etc.
Greets prospective residents, shows community, and performs leasing duties as needed.
Physically inspects property when on grounds, picks up litter, and reports service needs to maintenance and/or grounds staff. Will also inspect move-outs and vacant homes when requested.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
High School Diploma or equivalent work experience
One year experience in a customer service environment preferred
Superior customer service skills and a desire to help people
Ability to handle basic accounting principles and concepts
Excellent written and oral communication and interpersonal skills
Regular, consistent, and timely attendance required
Extensive sales experience
Excellent time management and multi-tasking skills.
Demonstrated strong customer service skills to interact with the team, residents, prospective residents, housing authority representatives, and visitors.
Strong organizational skills with practical decision-making abilities.
Strong MS Office skills (Word, Excel) for effective written communications and maintaining accurate records.
Excellent communication skills are critical, including verbal and written.
Must possess superior customer service, communication, and interpersonal abilities.
Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.
Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities
Solid understanding of data analysis, budgeting, and business operations.
Superior analytical and problem-solving capabilities.
A strong strategic and business mindset.
Excellent organizational skills.
Work Conditions & Physical Demands
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Due to travel, the incumbent is exposed to vehicles, planes, and other methods of transportation.
Able to work independently or as a team member and support managers with special projects.
Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization.
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Values We Seek
Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.
Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.
Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships.
Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.
Expected Hours of Work & Travel
Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.
Travel required.
EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.
Background Check Process
Employment with Millennia Housing Management, Ltd. is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.
Acknowledgment:
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change at any time with or without notice.
About The Millennia Companies
Founder and Chief Executive Officer Frank T. Sinito entered the real estate business in 1985 with the purchase of a 14-unit multi-family development in Northeast Ohio, handling all aspects of property management and developing a passion for providing exemplary and caring service to residents. From this start, Sinito went on to acquire additional apartment developments, and, in 1995, he founded The Millennia Companies (Millennia), a high-performance business enterprise that has grown to operate in a diverse set of sectors; opportunities exist in multi-family real estate development, property management, commercial real estate, hospitality and more. We invite you to thrive in your career here as we serve thousands of residents, clients, and customers throughout our dynamic group of companies.
You can make a difference at Millennia. Do you value respect, service, performance, and collaboration? These values drive our culture and success, and we recruit employees who embody them. When you join our team, you will be part of an environment that fosters growth and enables excellence. You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations. In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers.
Director of Tax Services
Crawford Hoying job in Columbus, OH
The Director of Tax Services is responsible for the company's tax planning and overall tax strategy, overseeing the third-party tax provider, and making sure that the company is following applicable tax laws and regulations. This individual will ensure that tax reports have been properly prepared and filed and will work to minimize the company's tax obligations. Knowledge of partnership taxation is a must for this role. This is a leadership position. As the basis for management, the Director of Tax Services shall implement the 7 Core Values that Crawford Hoying has established to maintain its desired culture. Strong communication skills both face-to-face and in writing are essential, as this individual works across all lines of business within the company and with tax service providers outside the company.
Job Responsibilities (responsibilities may include but are not limited to the following)
Leadership
Manage direct and indirect reports by implementing the 7 Core Values established by Crawford Hoying
Oversee, train, develop, and provide growth path for the Senior Tax Accountant
Provide leadership through all stages of employment, including recruitment and hiring, teambuilding, resolving personnel issues, and applying disciplinary procedures
Prepare annual reviews, set goals, and implement personal development plans
Motivate team members to participate in classes and training
Approve schedules, workloads, and paid time off
Tax Services
Develop tax strategies and monitor reporting and planning to ensure compliance with applicable tax statutes
Lead short-term and long-term strategic decision-making on partnership taxation matters
Provide tax guidance and support on issues relating to all areas of the company's business
Direct and oversee the company's tax policies and objectives
Actively drive tax planning and forecasting efforts to integrate tax planning with overall business objectives
Ensure accuracy of tax returns to minimize the company's tax obligations
Serve as the liaison between the company and outside tax firms
Lead and collaborate with property and accounting teams on any tax matters
Review draft tax returns that are prepared by outside firms
Ensure timely processing of all tax payments
Address investor tax inquiries
Review and stay up-to-date on current tax laws and changes that apply to our business
Manage and represent the company in tax audits and negotiations with tax authorities
Ensure that appropriate internal controls and processes are in place over tax compliance and planning
Review fixed asset schedule for compliance with tax guidelines
Prepare federal, state, and local income tax returns as needed
General
Ensure compliance with all department and company policies and procedures
Identify patterns and problem areas and make recommendations to management on areas of improvement
Maintain a strategic approach to problem-solving and troubleshooting
Use technology and data analytical skills to enhance and improve the delivery of job responsibilities
Communicate effectively, both verbally and in writing
Perform other duties as assigned
Performance Objectives
The 7 Core Values established by Crawford Hoying to maintain its desired culture
Leadership and accountability
Timeliness and transactional accuracy
Face-forward interaction and engagement with other departments
Strategic approach to problem-solving and troubleshooting
Proactive engagement in process and quality improvement and efficiency
Flexibility and effectiveness in managing department personnel
Preferred Knowledge, Skills, Education, and Experience
10 years of accounting experience - public accounting strongly preferred
Real estate accounting experience preferred
Strong knowledge of partnership and corporate tax rules
Experience working with complex entity structures
Thorough understanding of tax laws and regulations and how that affects the company
Knowledge of how to interpret tax laws and apply them to the company's specific circumstances
Complete understanding of the tax preparation process
Ability to resolve complex tax issues
A proven aptitude for taking ownership of company issues and concerns
Ability to give clear direction
Strong analytical, problem-solving, organizational, and multitasking abilities
Excellent interpersonal and communication skills, both written and verbal
Results-oriented attitude with a sense of urgency and ability to work under deadline pressure
Proficiency with Microsoft Office products, including advanced knowledge of Excel
Strong technical and operational accounting skills; knowledge of U.S. GAAP
Bachelor's degree
CPA designation or MBA strongly preferred
Work Environment
The Director of Tax Services works at the corporate office and interfaces with external and internal customers on a regular basis. Work hours are typically 8:00 am to 5:00 pm, Monday through Friday. This individual must be available to work additional hours as needed in busy seasons.
Physical Requirements
This individual's physical condition must be sufficient for the consistent and successful completion of the responsibilities defined for this position and for conformance with all professional standards defined for this role. This position frequently requires standing, walking, sitting, reaching with hands and arms, and lifting up to twenty-five pounds.
Reporting Structure
The Director of Tax Services reports to the Senior Vice President of Accounting and works closely with the Chief Financial Officer. The Director of Tax Services oversees the Senior Tax Accountant.