Credit counselor vs branch credit counselor

The differences between credit counselors and branch credit counselors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a credit counselor and a branch credit counselor. Additionally, a branch credit counselor has an average salary of $65,902, which is higher than the $40,227 average annual salary of a credit counselor.

The top three skills for a credit counselor include customer service, debt management and outbound calls. The most important skills for a branch credit counselor are loan payments, cross-selling, and credit reports.

Credit counselor vs branch credit counselor overview

	Credit Counselor	Branch Credit Counselor
Yearly salary	$40,227	$65,902
Hourly rate	$19.34	$31.68
Growth rate	-8%	10%
Number of jobs	32,221	41,102
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 63%
Average age	45	45
Years of experience	2	2

Credit counselor vs branch credit counselor salary

Credit counselors and branch credit counselors have different pay scales, as shown below.

	Credit Counselor	Branch Credit Counselor
Average salary	$40,227	$65,902
Salary range	Between $27,000 And $59,000	Between $41,000 And $103,000
Highest paying City	New York, NY	-
Highest paying state	New York	-
Best paying company	BNY Mellon	-
Best paying industry	Finance	-

Differences between credit counselor and branch credit counselor education

There are a few differences between a credit counselor and a branch credit counselor in terms of educational background:

	Credit Counselor	Branch Credit Counselor
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 63%
Most common major	Business	Business
Most common college	University of Pennsylvania	California State University - Long Beach

Credit counselor vs branch credit counselor demographics

Here are the differences between credit counselors' and branch credit counselors' demographics:

	Credit Counselor	Branch Credit Counselor
Average age	45	45
Gender ratio	Male, 41.2% Female, 58.8%	Male, 34.0% Female, 66.0%
Race ratio	Black or African American, 9.2% Unknown, 4.6% Hispanic or Latino, 16.1% Asian, 6.4% White, 63.2% American Indian and Alaska Native, 0.5%	Black or African American, 6.9% Unknown, 4.5% Hispanic or Latino, 11.2% Asian, 5.2% White, 71.8% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between credit counselor and branch credit counselor duties and responsibilities

Credit counselor example responsibilities.

Manage accounting operations, accounting close, account reporting and reconciliations.
Conduct underwriting reviews on FHA, VA, and other conforming and non-conforming loans within proper authority limits.
Gain thorough knowledge of FDCPA laws.
Complete in-service trainings, CPR training and medication certification course.
Determine services and assistance need through individual counseling for credit cards and for clients that are at risk for foreclosure.
Perform comprehensive financial assessment of homeowners facing financial crisis and at risk of foreclosure.

Branch credit counselor example responsibilities.

Perform comprehensive financial assessment of homeowners facing financial crisis and at risk of foreclosure.
Represent MMI professionally and effectively to all constituents through participation in professional development programs and through the certification process.

Credit counselor vs branch credit counselor skills

Common credit counselor skills

Customer Service, 19%
Debt Management, 14%
Outbound Calls, 10%
Inbound Calls, 8%
Payment Arrangements, 4%
Credit Reviews, 4%

Common branch credit counselor skills

Loan Payments, 33%
Cross-Selling, 20%
Credit Reports, 20%
Loan Products, 14%
Iras, 12%

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Credit Counselor
Credit Counselor vs Branch Credit Counselor

Updated January 8, 2025

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