Post job

Credit counselor vs credit support counselor

The differences between credit counselors and credit support counselors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a credit counselor and a credit support counselor. Additionally, a credit support counselor has an average salary of $47,130, which is higher than the $40,227 average annual salary of a credit counselor.

The top three skills for a credit counselor include customer service, debt management and outbound calls. The most important skills for a credit support counselor are credit reports, , and .

Credit counselor vs credit support counselor overview

Credit CounselorCredit Support Counselor
Yearly salary$40,227$47,130
Hourly rate$19.34$22.66
Growth rate-8%15%
Number of jobs32,22191,763
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 41%
Average age4545
Years of experience22

Credit counselor vs credit support counselor salary

Credit counselors and credit support counselors have different pay scales, as shown below.

Credit CounselorCredit Support Counselor
Average salary$40,227$47,130
Salary rangeBetween $27,000 And $59,000Between $30,000 And $73,000
Highest paying CityNew York, NY-
Highest paying stateNew York-
Best paying companyBNY Mellon-
Best paying industryFinance-

Differences between credit counselor and credit support counselor education

There are a few differences between a credit counselor and a credit support counselor in terms of educational background:

Credit CounselorCredit Support Counselor
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Credit counselor vs credit support counselor demographics

Here are the differences between credit counselors' and credit support counselors' demographics:

Credit CounselorCredit Support Counselor
Average age4545
Gender ratioMale, 41.2% Female, 58.8%Male, 58.7% Female, 41.3%
Race ratioBlack or African American, 9.2% Unknown, 4.6% Hispanic or Latino, 16.1% Asian, 6.4% White, 63.2% American Indian and Alaska Native, 0.5%Black or African American, 6.9% Unknown, 4.5% Hispanic or Latino, 11.2% Asian, 5.2% White, 71.8% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between credit counselor and credit support counselor duties and responsibilities

Credit counselor example responsibilities.

  • Manage accounting operations, accounting close, account reporting and reconciliations.
  • Conduct underwriting reviews on FHA, VA, and other conforming and non-conforming loans within proper authority limits.
  • Gain thorough knowledge of FDCPA laws.
  • Complete in-service trainings, CPR training and medication certification course.
  • Determine services and assistance need through individual counseling for credit cards and for clients that are at risk for foreclosure.
  • Perform comprehensive financial assessment of homeowners facing financial crisis and at risk of foreclosure.
  • Show more

Credit support counselor example responsibilities.

  • Manage accounting operations, accounting close, account reporting and reconciliations.
  • Provide assistance to uninsure patients and families in completing and filing Medicaid or assistance program applications with the appropriate agency.
  • Represent MMI professionally and effectively to all constituents through participation in professional development programs and through the certification process.

Credit counselor vs credit support counselor skills

Common credit counselor skills
  • Customer Service, 19%
  • Debt Management, 14%
  • Outbound Calls, 10%
  • Inbound Calls, 8%
  • Payment Arrangements, 4%
  • Credit Reviews, 4%
Common credit support counselor skills
  • Credit Reports, 100%

Browse business and financial jobs