Crescent Hotels & Resorts jobs in Washington, DC - 32 jobs
Hotel Manager
The Crescent Hotels Group 4.2
The Crescent Hotels Group job in Washington, DC
Crescent Hotels & Resorts is searching for an experienced Hotel Manager to lead the VEN Embassy Row Hotel, a Marriott Tribute Portfolio property situated at Dupont Circle in Washington, DC. The hotel is renowned for its vibrant neighborhood, beautiful parks, historic architecture, and diverse community.
At Crescent Hotels & Resorts, we value authenticity and celebrate individuality. We offer health & wellness programs, top‑class learning & development, travel discounts, and a supportive workplace where you can shine bright.
Benefits
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
Responsibilities
Directly responsible for overseeing all departments and resort operation.
Active participation in the Central Florida Hotel/Lodging Association.
Represent the General Manager in his or her absence.
Encourage the Executive Committee to deal in depth with the resort's challenges and opportunities.
Effectively lead the Executive Committee utilizing a participative style - using effective communication, timely coordination, problem solving and follow‑up.
Maintain a high level of loyalty to the resort and the company.
Regularly communicate, counsel, and assist in problem solving with each manager.
Through personal leadership and example establish a friendly, courteous, service‑oriented approach to guests that is exhibited by all hotel departments.
Attend forecast, yield meetings and conduct weekly meetings with each EC member.
Approve all purchase orders.
Attend A/R meetings.
Ensure budget goals are met and/or exceeded.
Ensure all paperwork needed for daily assessment of monies spent daily is correct and given in a timely fashion to Accounting.
Ensure the preparation and follow up of all service measurements.
Participate in Safety Committee meetings.
Proven management abilities in effectively.
Planning short and long‑range goals.
Forecasting.
Total resort profit and loss analysis.
Ability to identify trends and needs areas.
Ability to display professionalism in handling sensitive or confidential matters.
Proven record of commitment and professional in meeting the challenges and pressures of a 24/7/365 operation.
Professional image as perceived by subordinates, peers, superiors, guests and community.
Possess business maturity and be profit‑oriented.
Problem‑solver.
Self‑starter.
Stronger leadership skills.
Functions well under pressure.
Effective verbal and written communications skills.
Consistent performer/achiever.
Ability to work on multiple projects at the same time.
Ability to stand work for long periods of time.
Education and/Or Experience
Minimum 5 years' hotel experience directing a team at a full‑service hotel.
Marriott brand experience highly desired.
Union experience highly desired.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: Crescent Hotels & Resorts
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$74k-118k yearly est. 2d ago
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Room Attendant - Hotel Washington
Schulte Hospitality Group 3.9
Washington, DC job
Schulte Companies is seeking a dynamic, service-oriented Room Attendant to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
* Work Today, Get Paid today, with Daily Pay!
* Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
* Multiple Health Insurance and Life Insurance options
* 401k Plan + Company Match
* Paid Time Off
* Holiday Pay
* Pet Insurance
* Employee Assistance Program
* Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
* Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards
* Ensures that rooms have clean linen, bedding and towels
* Understands and follows all safety and security procedures as mandated by the hotel
* Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants)
* Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
* Identify items that guests have left behind and report items utilizing hotel's lost and found procedures
* Other duties as assigned
EDUCATION AND EXPERIENCE
* High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
* Ability to multi-task
* Ability to communicate effectively verbally and in writing
* Team player
* Ability to exceed expectations of guests
* Knowledge of cleanliness standards
* The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
* Schulte Companies is an Equal Opportunity Employer.
$26k-33k yearly est. 7d ago
Group Sales Manager
The Crescent Hotels Group 4.2
The Crescent Hotels Group job in Washington, DC
What's In It For Me:
We are looking for our next great Sales Manager to join our amazing Sales team. Here is what we offer to all of our associates:
Highly competitive wages ranging from $67,500.00 to $68,500.00, on an annual basis. This position is eligible for overtime pay for overtime hours worked as provided under state and federal laws.
Exceptional benefit plan for eligible associates & their family members
401K matching program for eligible associates
Complimentary employee parking
Opportunity to grow with us, a top-rated company on Glassdoor.
Discounts to any Marriott Brand Hotels and Crescent managed properties in North America for you & your family members.
A workplace that you can be proud of, where you are valued, trusted, and supported by the team.
This role essential job functions are as follows:
Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
Prepare weekly resumes and event orders to discuss with all departments to ensure the proper servicing of all groups. Submit weekly activity report to ADOS on a timely basis.
Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Travel locally to conduct outside calls, promote the hotel and review competition.
Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
Represent hotel at trade shows. Set up exhibits involving bending, stooping, lifting and reaching overhead.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Additional Responsibilities:
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Demonstrates personal integrity.
Uses effective listening skills.
Demonstrates self-confidence, energy, and enthusiasm.
Manages group or interpersonal conflict effectively.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Manages time well and possesses strong organizational skills.
Presents ideas, expectations and information in a concise well-organized way.
Uses problem solving methodology for decision making and follow up.
Makes collections calls if necessary.
Education and Experience
Prior Marriott Hotel Sales experience, CI/TY and Lightspeed experience is an advantage.
Strong organizational skills.
Attention to detail and ability to multitask. High level of creativity.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: Crescent Hotels & Resorts
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$67.5k-68.5k yearly 3d ago
Server - Lucha Rosa @ Moxy DC
Remington Hotels 4.3
Washington, DC job
What you will be doing
Greet customers promptly upon taking a seat in the restaurant.
Share any specials or make recommendations from the menu for the customer.
Secure drink orders and take food orders in an efficient manner.
Inspect food for accuracy and presentation prior to delivery.
Maintain a clean table and assist with any refills or requests as needed.
Complete all side station work and maintain a clean safe environment.
Starting rate $14.00/hr
$14 hourly 1d ago
Front Office Supervisor - Melrose Hotel DC
Remington Hotels 4.3
Washington, DC job
What you will be doing
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
Accurately check AM and PM discrepancy reports.
Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.
Hourly rate: $25/hour
$25 hourly 1d ago
General Maintenance Engineer - Hotel Washington
Schulte Hospitality Group 3.9
Washington, DC job
Schulte Companies is seeking an energetic, experienced, and hands on Maintenance Engineer to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Job Summary
We are seeking a skilled and reliable Painter / Wallpaper Hanger / Carpenter to join our team. The ideal candidate has strong attention to detail, takes pride in quality workmanship, and can handle a variety of finishes and light carpentry tasks. This role involves working on interior (and occasional exterior) projects to maintain and improve the appearance and functionality of properties.
Responsibilities
* Prepare surfaces for painting, wallpapering, or finishing (patching, sanding, priming, caulking)
* Apply paint, stains, and finishes using brushes, rollers, and spray equipment
* Measure, cut, install, and remove wallpaper accurately and cleanly
* Perform light to moderate carpentry work (trim, baseboards, doors, framing, repairs)
* Repair drywall, wood, and other surfaces as needed
* Read and follow work orders, drawings, and specifications
* Maintain a clean, safe, and organized work area
* Use tools and materials safely and properly
* Communicate effectively with supervisors, coworkers, and clients
* Complete projects on schedule while maintaining high quality standards
Qualifications
* Proven experience in painting, wallpaper hanging, and carpentry
* Knowledge of surface preparation, finishes, and materials
* Ability to accurately measure, cut, and install materials
* Familiarity with hand and power tools
* Strong attention to detail and craftsmanship
* Ability to work independently or as part of a team
* Reliable transportation and punctuality
* Ability to lift up to 50 lbs. and work on ladders or scaffolding
* Valid driver's license (preferred)
Preferred (but not required)
* Experience in residential, commercial, or hospitality environments
* Ability to match textures, colors, and finishes
* Basic knowledge of drywall and minor repairs
* Basic wallpaper hanging knowledge
Benefits
* Competitive pay, $36.72 per hour
* Steady work opportunities
* Flexible schedule
* Opportunity for growth
* Union Position, Local 99 Engineers Union with Pension and Benefits
* The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
* Schulte Companies is an Equal Opportunity Employer.
$36.7 hourly 7d ago
Bell Person- Holiday Inn Central, Washington DC
Hotel Equities 4.5
Washington, DC job
Job Description
The Holiday Inn WashingtonDC - Central/White House, has an immediate opening for a remarkable Bell Person to work a full time, flexible schedule in Washington, DC.
Job Purpose:
Under general supervision, provides porter services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to guest requests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Upon arrival, greets and assists guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart.
Upon departure, assists the guest by transporting luggage from room to lobby, and helping the guest load luggage into vehicle.
Responds to guest needs by promptly delivering, in person, laundry, newspapers, iron & ironing board, additional linens, etc. Maintains written log, recording these requests and deliveries.
Responds to inquiries and promotes the hotels services, in person and on telephone, by explaining products/services. Provides the guest with up-to-date hotel information in order to enhance customer relations.
Keeps abreast of local activities and the area's establishments in order to answer questions, recommend and give directions.
Maintains a friendly, cheerful and courteous demeanor at all times.
Points out to each guest the fire exits, usage of TV and A/C and provides ice
Delivers newspapers nightly to all occupied rooms
Performs other duties as assigned, requested or deemed necessary by management.
Cleans lobby areas, courtyard and entrances and maintains free of debris in order to present a clean and attractive facility to customers.
Compliance with the hotel conduct policy.
Be well groomed and in uniform with name tag at all times.
Should provide a certain level of motivation to the department.
Ensure that all of the duties of his staff are carried out through constant communication.
Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with IHG processes and standards.
This job requires the ability to perform the following:
Must be able to communicate verbally and understand and follow verbal instruction.
Must be able to use tact and understanding when dealing with a variety of customer service problems.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays.
Amazing Benefits At A Glance:
The salary for this position is $17.95/hour
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
401(k)
Employee discount
Flexible schedule
Parental leave
Referral program
$18 hourly 15d ago
Complex Chief Engineer - Moxy DC & Courtyard Dupont Circle DC
Remington Hotels 4.3
Washington, DC job
What you will be doing
Making sure the hotel is in great working order! Works to meet all operational standards related to the Engineering Department.
Conduct walk-throughs and assessment of maintenance and operation of the hotel structure, systems and equipment.
Responsible for Rooms and Public Area Preventive Maintenance Program and consistently keep updated records.
Works with all hotel management team and property General Manager.
Hire, train, supervise, coach and counsel associates, including managers.
Ensure grounds are maintained in order to provide great arrival experience.
Implement hotel's safety and emergency policies and procedures (i.e. evacuations, first aid, etc.) including removal of all safety hazards, following company's OSHA Hazcom program and safe lifting techniques.
Salary $100k - $110k plus bonus
$100k-110k yearly 1d ago
Front Desk Agent (Part-Time) - Churchill Hotel, DC
Remington Hotels 4.3
Washington, DC job
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Starting Rate of pay $18/hr
$18 hourly 1d ago
Sous Chef - Melrose Hotel, DC
Remington Hotels 4.3
Washington, DC job
What you will be doing
Efficiently supervise, guide and train kitchen associates to provide quality food production for both restaurants and banquets, focusing especially on timing, portions, food quality and sanitation/cleanliness.
Ensure the standards pertaining to storage, rotation, production, portions, quality and appearance are followed at all times. Follow food handling guidelines.
Ensure the opening and closing procedures for Station Cooks I, II and III are completed.
Efficiently expedite food from front line during meal periods.
Ensure appropriate inventory of supplies and materials needed for associates to perform their jobs.
Participate in monthly food and beverage inventory.
Salary range: $65k - $75k
$65k-75k yearly 1d ago
Housekeeping Supervisor - Courtyard Dupont Circle, DC
Remington Hotels 4.3
Washington, DC job
What you will be doing
Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
Train and supervise all new associates and provide on-going training for current staff.
Check for early make-ups, special requests and VIPs.
Maintain proper written records for lost and found.
Run a departure report and recheck all rooms showing up in your assigned section.
Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.
$30k-42k yearly est. 1d ago
Assistant Director of Finance - Melrose Hotel and Churchill Hotel DC
Remington Hotels 4.3
Washington, DC job
The Assistant Director of Finance (ADOF) supports the hotel's Director of Finance (DOF), implements and monitors effective controls and procedures, prepares accurate and daily reporting and analysis, and manages the hotels' accounting staff. Core Responsibilities:
Maintain property standards, reporting, controls, and evidence of review
Manages accounting staff performance
Train accounting staff as needed
Help DOF manage the hotel's accounting cycle
Make sure hotel's Routing Pack is prepared and reviewed daily
Verify that reconciliations and Revenue Tests are prepared daily and given to DOF
Prepare daily bank reconciliations
Prepare hotel payroll on a bi-weekly basis and have DOF review
Assist DOF in reconciling bank accounts and balance sheets accounts
Complete month-end tasks as directed by DOF
Participate in monthly department meetings at the property, Sales and Marketing weekly meetings, MOD Program, and weekly staff meetings
Perform other duties as may be required by the DOF, General Manager, or Vice President of Property Accounting
This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time. Salary range: $75k - $85K
$75k-85k yearly 1d ago
Bartender/Bistro - Courtyard Dupont Circle, DC
Remington Hotels 4.3
Washington, DC job
What you will be doing
Work all aspects of the Bistro, including bar, floor, and kitchen.
Efficiently maintain bar supplies, including preparation of daily requisition, as necessary.
Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed.
Know drink recipes, prices and type of beverages available.
Knowledge of the Bistro menu. Able to follow detailed instructions to cook the limited menu.
Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies. Responsible for accurately charging the guests for drinks. Responsible for accurate intake of all the monies.
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction in each interaction.
Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.
Maintain a safe and sanitary environment, following local, state and federal guidelines regarding handling of food and beverage.
$21k-41k yearly est. 1d ago
Guest Services Representative-Holiday Inn Central Washington DC
Hotel Equities 4.5
Washington, DC job
The Holiday Inn Washington Central/White House has an immediate opening for an experienced Front Desk Agent available for a full-time flexible schedule in WashingtonDC. Previous hotel experience required and Opera and IHG Brand experience preferred.
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Starting rate for this position is $19.00 - $21.00/hour
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
401(k)
Employee discount
Parental leave
Referral program
$19-21 hourly Auto-Apply 45d ago
Restaurant Manager - Lucha Rosa/Moxy Rooftop DC
Remington Hotels 4.3
Washington, DC job
What you will be doing
Efficiently supervise, guide and train all restaurant associates in how to perform their job duties to the best of their abilities.
Schedule, evaluate and direct all restaurant personnel, including providing disciplinary action if necessary.
Keep open communication between management and associates.
Ensure appropriate inventory of supplies and materials needed for associates to perform their jobs.
Establish, direct and review liquor procedures to ensure adequate security and accountability.
Participate in monthly department meetings, property MOD programs, weekly staff meetings, weekly restaurant, room service and lounge meetings, and monthly food and supplies inventory.
Maintain constant control of sanitation levels and operating standards for the restaurant.
Source, interview and recommend candidates for hire.
Evaluate staffing needs and with the Area GM to fill key roles.
Manage time keeping, incentives, gratuities etc. provide to payroll for processing.
$56k-77k yearly est. 1d ago
Station Cook II (part-time) - Moxy Downtown, DC
Remington Hotels 4.3
Washington, DC job
What you will be doing
Prepare all menu items following recipes and yield guides.
Meet with Sous Chef/Station Cook I to review assignments, anticipated business levels, changes and other information pertinent to the job performance
Start prep work on items needed for the particular menu of the day and assist Line Cooks on same throughout the shift.
Set up work station with required mis en place, tools, equipment and supplies. Breakdown work stations and complete closing duties at the end of last shift of the day.
Maintain proper storage procedures as specified by Health Department and hotel requirements. Follow food handling guidelines.
Starting rate $18/hr
$18 hourly 1d ago
The Melrose Georgetown Hotel One Touch Reservation Agent
Remington Hotels 4.3
Washington, DC job
What you will be doing
Make reservations for all future guests for the hotel, restaurant, and spa, using up-selling techniques to maximize revenue. Understand the selling strategy for the hotel by knowing the status of room inventory and follow it closely to ensure the reservations are accepted for the correct rates and dates.
Process all changes and cancellations for group reservations. Prepare group guest lists prior to arrival.
Dispatch all guest requests using the designated program to the proper departments. Follow up with the department and/or guest to ensure the completion of the request.
Efficiently operate PBX and accurately connect incoming calls in a professional and efficient manner. All calls should be answered in 3 rings.
Educate incoming guests of hotel amenities and services available to them during their stay. Inform guests of the variety of entertainment and restaurant venues in the local community, offering value to their stay.
Pay $20.00 hourly (USD)
$20 hourly 1d ago
Sales and Catering Admin - Melrose Hotel, DC
Remington Hotels 4.3
Washington, DC job
What you get to do: We're looking for a go-getter who can seamlessly integrate in our world, is eager to learn about the business and can efficiently support the needs of our departments. We are looking for someone who has a great attention to detail, takes initiative and enjoys the challenges of working in a fast-paced office environment.
Your day-to-day:
Manage calendars and proactively organize time as required using expert judgment and discretion.
Arrange ongoing/recurring as well as ad hoc meetings and conference calls.
Schedule conference rooms, set up audio visual or on-line meeting tools, order meals if needed and overall event coordination.
Coordinate and ensure meeting logistics are in place.
Create systems to help manage priority issues and timely deadlines through email management and support or other practices.
Refer or delegate business issues or questions to others for resolution on behalf of team. Follow up to ensure issue or question resolution.
Track action items using a follow-up system, tool or process, communicate and report on status.
Manage travel arrangements, including booking air or ground transportation, hotel accommodations, providing travel support as needed including adjustments to itineraries, shipping of materials and other on-the-fly needs.
Compose, proofread, edit and format written correspondence, agendas, and documents.
Manage and process invoices and purchase orders; follow through on all invoices to ensure approvals and checks are cut in a timely manner, and supporting monthly team budget reconciliation processes as necessary.
Assist with special projects on an as-needed basis, including managing and tracking projects.
Assist with creation of vendor contracts and distributing final contracts to involved parties.
Prepare and manage expense reports
Pay from $22.00 hourly (USD)
Benefits include: Medical, telehealth, prescriptions, pain management, dental, vision, mental health resources, paid parental leave, life Insurance, disability insurance, accident insurance, critical illness, insurance, legal insurance, 401(k) savings, plan with company match, investment assistance, 529 savings plan, paid training, tuition reimbursement. Other perks are also available.
$22 hourly 1d ago
Maintenance Technician - Holiday Inn Central, Washington, DC
Hotel Equities 4.5
Washington, DC job
The Holiday Inn WashingtonDC- Central/White House is currently searching for a remarkable Full Time General Maintenance Technician for a flexible schedule including evening shifts and weekends, in Washington, DC.
GENERAL PURPOSE
Under general supervision, assists in the maintenance, repair, refurbishment, renovation, remodeling and general upkeep in order to keep the facility functional and attractive to prospective customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Completes assigned work orders for general repair within assigned time frame in order to achieve the utmost operational efficiency of the hotel and its equipment.
Performs systematic checks and inspections to aid in the upkeep of the hotel and assists in the established proactive maintenance program in order to prevent malfunctions, breakdowns and general depreciation.
Immediately and courteously responds to guests needs in order to repair and/or resolve room maintenance requests and problems as they arise.
Maintains tools, work spaces and equipment in safe, secure and good condition in order to reduce accidents and to prolong their use.
Cuts room keys on automatic key cutter, repairs and/or changes room locks for the security of hotel and guests.
Adjusts and repairs electronic problems on hotel equipment, including televisions.
Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees.
Maintains a friendly, cheerful and courteous manner at all times.
All other duties as assigned, requested or deemed necessary by management.
Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
SUPPORTIVE FUNCTIONS
Removes snow and scoops sidewalks and driveways as weather dictates for safety of guests.
Contacts, by telephone or written correspondence, electrical, plumbing and elevator contractors for repair/maintenance of hotel and its equipment.
Runs errands as needed, driving own or company vehicle, in order to drop off and pick up supplies, equipment and furnishings.
Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
Assist other departments as directed
PHYSICAL REQUIREMENTS
Physical Activity/Frequency
Sitting Rare
Walking Frequent
Climbing stairs Occasional
Crouching/Bending/Stooping Frequent
Reaching Frequent
Grasping Constant
Pushing/Pulling Frequent
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Lifting/Carrying(# lbs) Frequent - up to 50 lbs.
Travel Occasional
JOB QUALIFICATIONS
Knowledge, Skills and Abilities
Must have basic working knowledge in the following areas:
general plumbing refrigeration air conditioning
electrical systems boilers bathroom fixtures and tiling
painting - prep to finish basic carpentry groundskeeping
Must have vision to read written communiques, LED read-outs, meters, and computer screens.
Must have finger, hand and upper body dexterity to pull levers and rotate knobs, work with arms raised above head and to handle and assemble small parts using basic hand and power tools.
Must have upper body strength to lift 75lbs. throughout an 8 hour shift.
Must have leg strength and ability to crawl into and through small spaces, climb ladders, support and carry loads of 75lbs.
Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.
Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person.
Education/Formal Training/Certifications
High school education or equivalent preferred
Experience
A minimum of 6 months successful experience in equal or similar position.
Materials / Equipment Used
Basic hand (hammer, screwdriver, pliers) and power (electric drill, saw, solder) tools. Painting equipment, key cutting machine, groundskeeping equipment and snow removal equipment, two way radio and iPod
The salary range for this position starts at $19 - $23 per hour based on experience and skill level.
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k) with company match
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
$19-23 hourly Auto-Apply 60d+ ago
Bell Person- Holiday Inn Central, Washington DC
Hotel Equities 4.5
Washington, DC job
The Holiday Inn WashingtonDC - Central/White House, has an immediate opening for a remarkable Bell Person to work a full time, flexible schedule in Washington, DC.
Job Purpose:
Under general supervision, provides porter services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to guest requests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Upon arrival, greets and assists guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart.
Upon departure, assists the guest by transporting luggage from room to lobby, and helping the guest load luggage into vehicle.
Responds to guest needs by promptly delivering, in person, laundry, newspapers, iron & ironing board, additional linens, etc. Maintains written log, recording these requests and deliveries.
Responds to inquiries and promotes the hotels services, in person and on telephone, by explaining products/services. Provides the guest with up-to-date hotel information in order to enhance customer relations.
Keeps abreast of local activities and the area's establishments in order to answer questions, recommend and give directions.
Maintains a friendly, cheerful and courteous demeanor at all times.
Points out to each guest the fire exits, usage of TV and A/C and provides ice
Delivers newspapers nightly to all occupied rooms
Performs other duties as assigned, requested or deemed necessary by management.
Cleans lobby areas, courtyard and entrances and maintains free of debris in order to present a clean and attractive facility to customers.
Compliance with the hotel conduct policy.
Be well groomed and in uniform with name tag at all times.
Should provide a certain level of motivation to the department.
Ensure that all of the duties of his staff are carried out through constant communication.
Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with IHG processes and standards.
This job requires the ability to perform the following:
Must be able to communicate verbally and understand and follow verbal instruction.
Must be able to use tact and understanding when dealing with a variety of customer service problems.
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays.
Amazing Benefits At A Glance:
The salary for this position is $17.95/hour
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
401(k)
Employee discount
Flexible schedule
Parental leave
Referral program