CSC Holdings LLC jobs in Wilmington, DE - 32 jobs

Customer Service Representative - Litigation Management Call Center On-Site Monday - Friday - 10am-7pm CST Dallas Forth Worth As the world's leading provider of business, legal, tax, and digital brand services, we find ways to help all kinds of organizations run smoother and smarter. CSC ensures that compliance, legal, tax, and domain management, and brand protection needs are met for every phase of the business life cycle. Including our own. So join us as one of our customer service professionals and we'll make sure you have the tools and technology you need to deliver positive outcomes for your clients every time. As a Customer Service Associate Call Center member, you will be part of our Litigation Management Services business area. You will work in a challenging, fast-paced environment with our corporation and law firm customers as well as state and county jurisdictional personnel. In this role, you would be responsible for handling phone calls and emails that involve questions and requests pertaining to service of process. These inquiries will come from both internal and external customers, as well as serving parties that deliver documents to CSC. You bring the drive, energy, and commitment to provide world-class service. This is a place where you will be encouraged and expected to be your best. Some of the things you will be doing: Building relationships with our clients to better understand their unique needs and concerns Responding to customer inquiries in a professional, accurate, and in a timely fashion Responding to customer inquiries via Outlook, Salesforce, or phone Navigating quickly between multiple databases quickly and accurately Fulfilling requests and answering questions for internal and external customers Review and process of legal documents Research and analysis of legal documents These technical skills, experience, and qualifications will provide a successful foundation for this position: Energetic self-starter who thrives in a fast-paced, team-oriented environment High attention to detail and accuracy Strong prioritization and time management skills Effective verbal and written communication skills Strong Customer Service Skills and able to handle a call while conducting research Problem-solving skills Strong research skills Be a model employee of the CSC value of service Strong computer skills and proficiency in MS Office: Word, Outlook, Excel Salesforce Experience a plus #LI-SL1 #CSC #CSCCareers

Senior AML/KYC Specialist Hybrid-Wilmington, Delaware Monday to Friday 9:00 a.m. to 6:00 p.m. Some of the things you will be doing: The Senior AML/KYC Specialist will assist in the AML/KYC verification process for all engaged client relationships ensuring superior and accurate service with their designated team members. Deliverables include administration services provided to private equity funds and related clients, which includes but is not limited to: Ensure operational excellence in the AML/KYC on-boarding, client data maintenance, document review, and remediation/KYC refresh processes and adopt best practices for process improvements Review investor documents, identify deficiencies or compliance with CSC AML/KYC procedures and prepare status trackers for delivery to clients Assist in identifying items for escalation and participate in decisions regarding client onboarding, AML risk assessment, and potential de-marketing of high-risk clients Escalate all High-Risk investors/clients, as appropriate, to the Manager, Compliance and/or legal teams for review and decisioning on further escalation to MLRO and Deputy MLRO for review and approval Research and analyze background of new and existing clients Partake in communications with clients, as appropriate, on AML/KYC remediation items and workflow processes Performing source of fund verification utilizing different types of bank transaction reports, where needed Create and/or update procedures, where applicable Participate in ongoing training to stay abreast of regulatory and industry changes Support implementation, upgrades and use of all CSC AML/KYC portals or technologies to manage daily workflow Internal responsibilities (filing, status reports, time tracking, etc.) What technical skills, qualifications, and experience do you need? BS/BA Degree in business, legal or related industry or equivalent work experience ACAMs or CAFP designation preferred but not required. Exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type) AML-specific knowledge and experience is an asset Knowledge around new Fraud/AML scenarios, FinCEN guidance Industry guidance, regulatory requirements, and industry “best practices” for anti-money laundering and KYC programs is an asset Able to multitask and perform tasks under strict deadlines Experience maintaining client relationships Professional verbal and written communication skills Attention to detail and strong organizational skills Investor Services experience a plus Leadership experience a plus #LI-SP1

Wilmington, DE Hybrid Work Model (3 days onsite/2 days remote- Wilmington, Delaware Office) Monday-Friday, 8:00am-5:00pm As a Brand Protection Success Manager, you'll work with some of the largest and most prominent brands, ensuring we deliver a dynamic, results-driven program that goes beyond their goals. In doing so, you'll leverage cutting-edge tools and a global support network to provide daily value, establish a smooth customer journey, and supply both near-term solutions and long-range strategies. By maintaining efficiency and effectiveness, you'll secure our customers' success and build lasting relationships. Organization & People: Primary point of contact for large Brand Protection, Anti-Fraud, and Enforcement customers Responsible for day-to-day tactical coordination and support Responsible for tactical and strategic review meetings, coordinating internally to provide strategic advice and service direction Work closely with customers to build strong relationships with decision makers Work closely with customers to ensure the service continues to meet contractual requirements and is delivered on time Work closely with the customers and internal teams to identify and allow the business to execute on upsell and cross sell opportunities Planning & Reporting: Assist the Strategic Account Manager with service renewal Assist leaders with the efficient and effective deployment of resources Accountable for coordinating in-service projects with customers and internal teams Risk, Issue, Actions and Decision Management: Responsible for service issue escalation, tracking and ownership Responsible for monitoring inter-departmental, service-related actions and following up as required Change Control: Monitor and review tools and process utilized and recommend changes as appropriate Stay informed on industry developments and emerging trends, ensuring up-to-date knowledge to provide valuable insights and recommendations What technical skills, experience and qualifications do you need? Excellent knowledge of Brand Protection, Anti-Fraud, Enforcement services, techniques, and IP legislation Experience in a customer facing role, preferably as a Senior Analyst, IP Advisor or Strategic Account Manager Proven ability to analyze complex data sets, extract meaningful insights, and effectively interpret results to support decision-making. Experienced and strong influencer who can manage expectations and leverage collaboration from Senior Management Teams on the customer side whilst coordinating internal teams across different departments (Operational, Commercial, Technical and Legal) Highly effective written and verbal communication skills; must be able to speak English clearly; must be able to concisely explain business problems or solutions both in writing and verbally Ability to retain objectivity and the understanding of a problem or situation #LI-CS1

Client Order Coordinator On-Site Wilmington, DE Mon-Fri 11am-8pm We're hiring a Client Order Coordinator (Document Processor) for our Corporate and Legal Services department. You'll work directly with Client Service Representatives and vendors across the country. Particular services of this team includes researching and processing legal documents and conducting online research. Our Client Order Coordinators are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best. We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business Some of the things you'll be doing: Reviewing and processing legal documents Completing data entry of customer information Fulfilling customer orders with various jurisdictions Sending accurate results to customers in a timely manner Problem solving issues related to customers and documentation Provide excellent customer service to internal and external customers Electronic filing and retrieval of documents What technical skills, experience, and qualifications do you need? Ability to work in a fast-paced environment Attention to detail Strong comprehension and critical thinking skills Superb organizational and time management skills Ability to navigate quickly across multiple systems Strong Computer skills Effective written and verbal communication skills Preferred Qualifications: Transactional or administrative experience (reviewing and evaluating documents) Business to Business Customer Service Experience Legal Compliance experience Proficiency with Microsoft Office #LI-SL1 #CSC #CSCCareers

Wilmington, DE Monday - Friday 8:00 am - 5:00 pm Onsite/Hybrid We are seeking an experienced and strategic HR Data and Analytics Leader to design and drive our people analytics strategy. In this role, you will leverage data science, advanced analytics, and artificial intelligence (AI) to generate predictive and prescriptive insights that inform our talent and workforce strategies. You will collaborate closely with colleagues across HR, Finance, and the business to understand stakeholder objectives and develop data strategies that align with organizational priorities. As the HR Data and Analytics Leader, you will lead a team of data analysts responsible for building reports, dashboards, and visualizations that deliver actionable insights. You will set the direction for how data is consumed across the organization, ensuring alignment with data privacy standards and GDPR compliance. Additionally, you will champion the use of AI and machine learning to interpret complex workforce data and enable more proactive, data-driven decision-making. Some of the things you will be doing: Lead the development and execution of the organization's people analytics strategy, ensuring alignment with overall business objectives. Partner with stakeholders across HR, Finance, and the business units to identify strategic goals and opportunities for data-driven improvements. Lead, mentor, and develop a team of data analysts, providing guidance on the design and delivery of reports, dashboards, and visualizations. Prioritize and manage data projects to ensure the timely delivery of insights while maintaining a balanced and sustainable workload for the team. Establish and promote best practices for data access and consumption across the organization, ensuring compliance with GDPR and other data privacy regulations. Drive the adoption and integration of AI and machine learning to analyze complex workforce data, uncover trends, and enable proactive decision-making. Develop and maintain key people metrics and KPIs to support continuous measurement of HR program effectiveness and workforce health. Present complex data-driven insights in a clear and compelling way to senior leadership and executives. What technical skills, experience, and qualifications do you need: 3+ years of leadership experience, specifically managing teams in data, reporting, and analytics functions. Proven experience working within a data analytics function, with a track record of delivering impactful, data-driven recommendations and implementing analytics strategies. Proficiency with data analysis and statistical tools (e.g., SQL, Python), as well as data visualization platforms (e.g., Domo, Tableau, Power BI); experience with Oracle Transactional Business Intelligence (OTBI) is a plus. Advanced skills in Microsoft Excel, including pivot tables, complex formulas, and data manipulation. Hands-on experience applying AI and machine learning to workforce data to uncover insights and support predictive analytics. Strong understanding of core HR functional areas, such as talent acquisition, talent development, workforce planning, and employee engagement. Solid knowledge of data privacy regulations (e.g., GDPR) and best practices related to data access, governance, and security. Excellent analytical and problem-solving abilities, with the capability to interpret complex datasets, identify trends, and develop actionable solutions. Strong verbal and written communication skills, with the ability to convey complex data concepts to non-technical audiences. Clear understanding of business objectives and how data can be leveraged to inform and drive organizational strategy. #CSC #CSCCareers #LI-HL1

Like the freedom to create the right solutions for your customers? So do we. Sales Development Representative (SDR) Wilmington, DE Monday-Friday, 8:00am-5:00pm Hybrid (3 days a week onsite, 2 days remote) If you want to contribute to a global success story, you'll fit right in at CSC. As the world's leading provider of business, legal, tax, and digital brand services, we partner with more than 90% of the Fortune 500 companies and employ 8,000+ people around the globe! As a Sales Development Representative, you will drive revenue by sourcing new business for our Digital Brand Services division. This sales person will focus on hunting and acquiring new clients by selling our suite of Digital Brand Services, including Domain Management, Online Brand Protection Monitoring Solutions and Digital Security Services. This role would suit a highly driven individual who is internet savvy and seeking a career working with cutting edge technology and global internet branding. We don't believe in micromanaging people at CSC. Instead, we've created an environment where ambitious sales professionals like you have the freedom to work how, when, and where they are at their best. Sound like the kind of autonomy you're looking for? Then this opportunity, to hunt and close new sales opportunities with international companies, could be the perfect role for you. Some of the things you will be doing: Reaching out to prospective clients to sell CSC's Digital Brand Services solutions utilizing telephone technology and email marketing tools High-volume outbound cold calling Responding to warm leads generated via our website Providing online demonstrations of our solutions Utilizing Salesforce to accurately record pertinent account opportunities, interactions, and sales Attending standing meetings with your leader to discuss strategy What technical skills, experience, and qualifications do you need to be successful in this role? Expertise or strong interest in an inside sales role Positive attitude, highly motivated, competitive and a self-starter Ability to identify prospects needs and quickly recognize buy signs Strong relationship building skills Strong closing skills What We'll Do For You: Provide outstanding opportunities for monetary rewards for your outstanding performance, including a base salary and uncapped commission Help you take your career to the next level by offering you first-hand experiences with a growing global organization Give you the freedom to find your own solutions to customer problems without always needing to get sign-off from a supervisor Give you the experience of working as a trusted partner of top global brands of 90% of the Fortune 500 Provide excellent benefits for you and your family #LI-CS1

Team Leader - Annual Reports Wilmington, DE (Onsite) Monday-Friday, 9am-6pm CSC's Annual Reports Preparation & File team is seeking a Team Leader to lead a team of Client Order Coordinators who are responsible for providing great customer service, while ensuring quality, efficiency, and timeliness of annual compliance filings. The Team Leader will be responsible for supervising, managing, motivating, and guiding team members on a daily basis. As a Team Leader, you will be the primary contact person for all team members, so communication skills must be excellent. A successful candidate in this position will be comfortable getting into the details of the day-today work of the team. Ultimately, the Team Leader will lead by setting a good example and engaging the team to achieve goals. Some of the things you'll be doing: • Create an inspiring team environment with an open communication culture • Develop key performance indicators and set clear team goals • Delegate tasks effectively and set deadlines • Oversee day-to-day operations • Monitor team performance and conduct performance reviews • Handle customer complaints and address escalations with customers • Design and implement process and operational policies • Full spectrum of employee management, development, and training • Motivate team members to achieve objectives • Discover training needs and providing coaching • Listen to team members' feedback and resolve any issues or conflicts • Recognize high performance and rewarding accomplishments • Ensure the highest levels of productivity, service, and client satisfaction levels • Organize team-building activities These are the technical skills, experience, and qualifications that would make someone successful: • 5 years of leadership experience, preferably in a customer service and compliance industry • A proven history of successfully mentoring and developing employees • In-depth knowledge of developing and utilizing performance metrics • Proficiency with MS Office, especially Excel • Tremendous written and verbal communication skills • Organizational and time management skills • Decision-making skills • Excellent change management skills • Strong analytical and problem-solving skills • Attention to detail Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.

Wilmington, DE Monday - Friday 8:00 - 5:00 Onsite/Hybrid Some of the things you'll be doing: Provide expertise in the DevSecops ,specializing in web application security, SCA, SAST, and DAST services Developing Policies to protect web application and API's from malicious payload attacks, provide virtual patching capabilities and validation with Security Testing. Assist in developing an automated security framework for robust deployment tools and processes, leveraging various scripting languages and open-source solutions. Manage and maintain Web Application Firewall (WAF) inventory, ensuring effective configuration, monitoring, and reporting. Contribute to observability initiatives by integrating security telemetry, dashboards, and alerts into monitoring systems. Explore and apply AI-driven security solutions for anomaly detection, threat prediction, and automated remediation.Help evolve CSC's application security functions and services. Identify security exposures and develop mitigation plans. Identify, report and fix technical debt. Assist Senior Application Security on all application security activities. Be productive and participate in security initiatives with minimal supervision. Experience with SAST (Static Application Security Testing), SCA (Software Composition Analysis), DAST (Dynamic Application Security Testing), and IaC (Infrastructure as Code) tools. Experience with data visualization tools (e.g., Power BI). Familiarity with securing architecture, APIs, and web applications. Knowledge of common and emerging security threats. In-depth knowledge of security best practices. Exceptional analytical aptitude and attention to detail. Excellent communication skills. Fast learner / a strong willingness to learn. Good team player who is self-motivated and well organized. What technical skills, experience, and qualifications do you need? 0-2 years of experience in an Application Security or related position. Familiarity in designing, implementing solutions like SAST (Static Application Security Testing), SCA (Software Composition Analysis), DAST (Dynamic Application Security Testing), and IaC (Infrastructure as Code) tools. Familiarity with Information Security frameworks/standards (e.g., CIS, NIST, RFC2196). Familiarity with common security libraries, security controls, and common security flaws. Strong troubleshooting and problem-solving mindset. Exposure or familiarity with Python, PowerShell, and/or Bash. Experience with SQL databases. Familiarity with securing cloud environments and knowledge of cloud platforms. Understanding the application development process. Understanding DevSecOps principles and practices.Familiarity with DevSecOps ecosystem: Terraform, Ansible, GitHub, Jenkins, Azure DevOps, SAST, DAST & SCA Knowledge of Cloud & Kubernetes Resource Security, Secure Network and Architecture, SDLC standard and policies. Familiarity with Web App Protection AWS and Azure App Protection Policy, Configuration, and Security Management tools Expertise in Programming languages Python, NodeJS, SQL query and Vulnerable Code remediation. Stay up to date with the latest application security threats and trends. Understanding of observability tools and practices (e.g., logging, metrics, tracing) to enhance security visibility. Interest in leveraging AI/ML techniques for proactive security monitoring and threat detection. #CSC #CSCCareers #LI-HL1

Manager-Fund Accounting Livingston, NJ-Hybrid schedule (three days onsite weekly) Monday to Friday 9:00 a.m. to 6:00 p.m. Some of the things you will be doing: The Manager will manage multiple client relationships ensuring superior client service with their client service team members. Deliverables include fund administration services provided to private equity funds such as: Review accounting records, financial statements, and support schedules (GAAP & OCBOA) Review SBA compliance reporting, including SBA Form 468 preparation Review capital call & distribution calculations and letters Review waterfalls and partner capital account statements Coordinate deliverables with Investor Services team Career development, supervision, and training of staff Daily client and team member interaction Internal responsibilities (filing, status reports, time tracking, etc. What Technical Skills, Experience, and Qualifications do you need? BS Degree in Accounting - CPA or CPA candidate preferred Experience in portfolio/investment and partnership accounting required, Private Equity or Hedge accounting experience required Working knowledge of US GAAP Advanced Excel skills (VLOOKUP, SUMIF, IF/THEN, XIRR, SUBTOTAL, ROUND, named ranges) Investran experience preferred Able to multitask and perform tasks under strict deadlines Experience delegating, training and supervising staff Experience managing client relationships Professional verbal and written communication skills Attention to detail and strong organizational skills At CSC, compensation depends on several factors, including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $125,000 to $140,000. #LI-SP1

Wilmington, DE Monday - Friday 8:00 - 5:00 Hybrid We are seeking a Business Systems Analyst to support and enhance CSC's Order Management platform. This platform has modernized how CSC delivers corporate transaction services, and your contributions will help ensure ongoing stability while driving continued improvement. The ideal candidate will possess strong problem-solving and analytical abilities, as well as experience in research, facilitation, and working collaboratively with stakeholders across both business and technology teams. You will play a key role in maintaining operational excellence and shaping future enhancements that address evolving client needs. Major Job Functions: Investigate and resolve production problems within the Order Management system, collaborating with IT partners to ensure prompt solutions. Work together with business and technical teams to gather and document requirements for new functionalities, performance enhancements, and service upgrades. Create user stories, prototypes, process diagrams, and clear documentation to convey requirements effectively. Engage as a member of an agile scrum team by leading story refinement sessions and actively participating in sprint planning. Collaborate with the Product Owner to adjust and prioritize the backlog, balancing immediate operational concerns with long-term development goals. Lead user acceptance testing for both system fixes and new functionalities, ensuring that solutions align with business requirements. Coordinate with change management and key stakeholders to facilitate the successful implementation of platform changes. Regularly assess user engagement and feedback to pinpoint opportunities for further optimization. Take part in retrospectives and share insights to ensure that solutions drive improved business results and better user experiences. Carry out additional responsibilities as assigned. Qualifications: Experience in reviewing and improving processes, supporting daily operations, or contributing to system enhancements; while prior business analyst experience is a plus, it is not mandatory. Excellent communication and facilitation abilities, with a proven capacity to collaborate effectively with technical teams, business stakeholders, and product leaders. Desired experience working with the Pega Platform or similar workflow and ordering platforms. Exceptional organizational skills, strong attention to detail, and advanced problem-solving capabilities. Ability to handle multiple priorities at once and quickly adjust to changing requirements. Knowledge of agile methodologies and experience with backlog management are advantageous. Meticulous attention to detail paired with strong analytical and problem-solving skills. Background in evaluating and streamlining business processes. A bachelor's or master's degree is preferred but not a requirement. #CSC #CSCCareers #LI-HL1

Hybrid Monday-Friday 8am-5pm Wilmington, DE June 5th-August 14th We're seeking a bright, highly motivated student to join CSC as a Business Intelligence Intern in our Wilmington, DE office. This program gives current college students the opportunity to develop their technical skills and work in a challenging, fast-paced environment. Our Business Intelligence Intern will develop and deliver reports, dashboards, and data analytics for a growing enterprise. You will have the opportunity to learn and work with SAP Business Objects, which is a suite of front-end applications that allow business users to build, view, report and analyze business intelligence data, Alteryx & Python for building Machine Learning models, and MS Power BI for curating data visualization dashboards. Some of the things you'll learn from us: Understand CSC Line of business and opportunity to know more about CSC culture. Understand the landscape and architecture of CSC Business Intelligence and analytical platform. High level overview of CSC enterprise data warehouse (EDW) landscape and ETL stack. Gain experience in building reports, dashboards, machine learning models and analytical workflows. Understand the pillars of customer service and be introduced to CSC's Customer Promise. - Is this covered during onboarding sessions? If not, it can be removed. What technical skills, experience, and qualifications do you need? Currently attending college, university, or a similar training program Management information systems, computer science, or similar coursework Course work and/or experience in database systems, SQL, etc. Course work and/or experience in data analytics Working knowledge of Microsoft Excel including charts and pivot tables Excellent communication skills Strong technical aptitude and desire to learn Ability to learn in a fast paced, agile environment At CSC, we commit to the core values of service, teamwork, tenacity, agility and being genuine. Why join our internship program? This is a PAID internship and an opportunity to grow your communication and business skills for your career and your resume. We offer multiple opportunities for professional development, growth, and networking during your 10 weeks with us. Examples include lunch and learns, networking events, resume review, and more! Our interns work in teams to give back to our communities by supporting a charitable organization. At the end of the program, teams present to a group of senior leaders, showcasing the charity, how they gave back, and what they learned. CSC is a relaxed and fun work environment - we can wear jeans to work! CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006! We offer challenging work and career opportunities - we love it when our interns become employees!

Security Director -Security Operations Center (SOC) Wilmington, DE Monday - Friday 8:00 - 5:00 Remote The Security Director will lead the Security Operations Center, enabling not only strategy, but leading leaders to manage 24/7 operations, overseeing incident response, detection and cyber engineering. The Director will ensure teams leverage automation and artificial intelligence to their full potential while developing the team to exceed their own expectations. The position requires not only passion, but the unwavering ability to protect an organization's digital assets from cyber threats, requiring strong technical, leadership, and financial skills to manage staff, tools, budgets, and processes for effective defense. Reporting to executive leadership. Some of the things you'll be doing: Threat Detection & Response: Oversee SOC operations, threat intelligence, and incident response to ensure rapid, decisive action. Security Architecture & Engineering: Champion secure-by-design principles, cloud and perimeter defense, cryptography, and endpoint protection configurations. Operations Management: Oversee daily monitoring, threat hunting, incident response, vulnerability management, and security tool efficacy (SIEM, EDR, etc.). ensure shift schedules for 24/7 coverage. Incident Response Leadership: Lead major incident command, ensuring containment, eradication, and recovery. Act as a subject matter expert for security issues. Budget & Finance: Manage the SOC budget, finances, and resource allocation. Strategy & Planning: Define the SOC's vision, roadmap, KPIs, and align security efforts with business goals. Team Leadership: Recruit, train, mentor, and evaluate cyber security analysts, engineers and managers. Continuous Improvement: Stay current on threats, conduct purple team exercises, and drive efficiency. Key Skills & Qualifications Deep understanding of cybersecurity principles, threats, and defense strategies. Proven leadership and team management experience. Expertise with security technologies (SIEM, SOAR, XDR, SSE, Threat Analysis Platforms, etc.). Strong communication and interpersonal skills for collaboration and reporting. As CSC's global technology footprint continues to grow, this leader will work with business and technology leadership to ensure the right support processes, standards, and policies are in place to keep our critical applications online. This leader will work with a matrixed set of employees, vendors, and partners to provide leading support services in a transparent and performance driven manner. This individual will have a diversified background of technical infrastructure experience, demonstrated project management acumen, excellent vendor management skills, plus a superior, service-oriented approach to infrastructure engineering and a strong customer focus, all within a multi cloud, hybrid environment. As a senior leader you will also serve as a member of the senior IT leadership team shaping IT strategy, making investment and priority trade-off decisions, reducing unit costs, negotiating and managing vendor contracts, and improving employee talent, commitment and morale. What technical skills, experience and qualifications do you need? Bachelor's degree in computer science or related field desired, Graduate/post graduate preferred. Minimum of eight (8) years of infrastructure or technical leadership experience. Minimum of five (5) years of experience in Network Operations, Network Engineering, or Security Operations. Combination of the 3 preferred. GIAC, ISC2 or ISACA certification(s) preferred. Proven ability to effectively prioritize and execute in a high-pressure environment. Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action. Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy-to-understand business terms. Come help grow and transform our global SOC serving a leading global services company. Come join the team if you are a passionate and global leader ready to make a lasting impact leading our global teams. #CSC #CSCCareers #LI-HL1

Wilmington, DE Hybrid Work Model (3 days onsite in the Wilmington office, 2 days remote) Monday-Friday, Monday-Friday, 8am-5pm We have an exciting opportunity for a Billing and Invoicing Analyst for the Digital Brand Services, Pricing & Invoicing team. The Billing and Invoicing Analyst is responsible for onboarding of new Digital Brand Services customers, accurate pricing set up in ETP, maintenance of ETP price lists, as well as creation & maintenance of ETP selling units and vendor costs. The team provides pricing & invoicing support to the sales, account management and client service partner teams. Responsibilities include: Provide exceptional customer service to both internal and external clients. Process ServiceNow ticket requests. ETP Service Catalog maintenance & price list management. Upload client specific and project pricing. Pricing and invoicing research and analysis. Work with development teams for system enhancements and testing. Identify and implement process & system improvements. Maintain and/or create process documentation. Special Projects and analysis, as needed. Qualifications Include: Proficiency in Microsoft Office; Demonstrated advanced Excel skills required (pivot tables, VLOOKUP's, ASAP Utilities). Problem-solving/critical-thinking skills. Strong time management, research & analytical skills. Proven history of achievement and strong performance. Ability to communicate effectively, verbally and via email. Ability to work independently and function as part of a team, and across teams. Exceptional attention to detail. Excellent organizational skills. A history of detail-oriented, multi-tasking in fast-paced, deadline-driven environment. A Finance or Economics background preferred. #LI - CS1

Senior Full Stack Software Engineer (Angular/.Net) Wilmington, DE Monday - Friday 8:00 am - 5:00 pm Hybrid We are looking for an experienced Senior Full Stack Developer with strong skills in Angular and .NET to build and optimize customer-facing web applications. The ideal candidate is an independent contributor, has hands-on experience with AI-assisted coding tools (e.g., GitHub Copilot), has worked extensively in Agile Scrum environments, and is highly skilled in application development, CI/CD deployment, and performance tuning across both front-end and back-end systems. Some of the things you'll be doing: Develop, enhance, and maintain scalable, high-quality web applications using Angular (v14+), TypeScript, C#, and .NET Core. Design and implement RESTful APIs, microservices, and backend components. Build responsive and intuitive UI components using Angular, RxJS, HTML, and CSS. Conduct performance testing, identify bottlenecks, and execute front-end and back-end performance tuning to ensure optimal application speed and reliability. Collaborate within an Agile Scrum team including product owner, BA, QA, and UX to deliver high-quality features. Use GitHub Copilot and other AI-assisted development tools to improve coding efficiency and code quality. Implement and maintain CI/CD pipelines using Jenkins/GitHub Actions. Work with SQL databases, optimizing queries and data access. Participate in code reviews, architectural discussions, and technical decision-making. Mentor junior developers and help define development best practices. What technical skills, experience, and qualifications do you need? 7+ years of experience in full stack development in the IT industry. Strong expertise in .NET Core, C#, Web API, and related backend ecosystems. Advanced proficiency in Angular, TypeScript, RxJS, and modern front-end development practices. Proven experience with performance testing (e.g., API) and performance optimization/tuning. Solid understanding of Database Servers (Oracle preferred), query optimization, indexing, and database tuning. Experience with AI coding assistants (GitHub Copilot preferred). Hands-on experience working in Agile Scrum teams. Familiarity with Git, CI/CD, and build automation. Strong problem-solving abilities and communication skills. Experience with ngrx or similar state management tools. Knowledge of container services, particularly RedHat Openshift. Experience with containerization (Docker, Kubernetes, Argo). Familiarity with authentication standards like OAuth2 and OpenID Connect. Experience with unit testing and test automation frameworks (e.g., xUnit, NUnit, Playwright, Selenium). Bachelor's degree in Computer Science, Engineering, or related discipline (or equivalent work experience). #CSC #CSCCareers #LI-HL1

Director-Client Management, Fund Accounting Hybrid Work Schedule in Wilmington, DE Monday to Friday 9:00 a.m. to 6:00 p.m. EST Candidates for this position must be eligible to work in the United States without sponsorship. Time on-site or time zone may be necessary based on business need. Position Summary: Our Funds area is searching for an experienced, talented and proven Director of Client Management with at least 15 years of related experience to join their senior leadership team. This role will report to the Senior Executive Director and Head of Fund Services, North America and oversee the North America Client Services teams; leading a group of experienced Directors responsible for implementing strategies that achieve outstanding client service delivery, consistent team performance, maximum productivity and efficiency while meeting revenue targets and driving industry solutions. In addition, this role will work alongside their peers within the department to support and manage client relationships, operational efficacy, staff resources, system implementations, and other BU goals. Some of the things you will be doing: Oversee and work with Client Service Directors to increase awareness of business opportunities to increase revenue streams Responsible for managing and achieving the P&L goals for the North America Client Service team by making strategic decisions that meet or exceed revenue targets, manage costs, and ultimately, enhance profitability Escalation point for the Client Service Directors to navigate and solve challenging client needs or operations limitations Drive business development efforts with key clients to generate revenue opportunities Enhance relationships with existing clients and strengthen C-suite connectivity to understand the direction of their business needs Work with Sales and Marketing to increase company footprint amongst our clients and identify new clients via targeted searches Assist in renewals, engagements, and negotiations with clients Manage the career development and talent management of Client Service Directors Collaborate with other North America leaders to carry out shared goals of the department Work with other business units to identify opportunities for cross-selling services to our clients Assist with the implementation of best practices (e.g. Target Operation Model [TOM] integration) and drive operational efficiencies that optimize service delivery Identify, lead and delegate key department projects Manage and participate in defining Staffing needs & resource allocation for the client service teams including the successful deployment of a global delivery model (e.g. EST/IST) and routine office visits for governance and service delivery continuity Responsible for empowering team leaders to develop “out of the box” thinkers, deliver superior client satisfaction results and promote staff engagement & development Ensure scheduling and team assignments are properly maintained and proactively modified to support business needs and changes by the client directors Stay informed of industry changes (e.g. regulations) and proactively solution services to meet client needs Develop and manage KPI's (Key Performance Indicators), Client SLA's and review client deliverables as needed Present period performance reports and metrics to the MD Operations Internal responsibilities (scheduling, status reports, time tracking, etc.) Other responsibilities as deemed necessary What technical skills, experience, and qualifications do you need? Bachelor's degree in a relevant field, such as accounting or finance; MBA preferred Experience in Private Equity Fund Accounting Proven inspirational leader and manager of people, with experience of managing and developing effective teams, managing and planning resources to achieve aggressive goals in a fast-paced and ever-changing environment At least ten years of industry experience with a proven track record of streamlining and improving a service operation A history of exceptional industry forecasting and successful budget management that can determine ways to increase a service operation's efficiency The ideal candidate will have experience leading large teams and achieving high profitability goals Robust analytical, problem-solving, and troubleshooting skills Project management experience Excellent leadership, communication, and organizational skills Proactive and dynamic personality Industry compliance experience a plus Investor Services experience a plus Creative and agile, leader that motivates leaders to achieve lofty goals Ability to lift 25 lbs. or more #LI-SP1 #privateequityaccounting #directorprivateequity

Mon-Fri 8am-5pm Any CSC Office Your Individual Responsibilities Will Include: Building and maintaining business license knowledge Researching issuing office ordinances and fee schedules Manage data systems; SharePoint, Salesforce, Client Portfolio, Knowledge Core Exceptional CLS Business License Knowledge Ability to analyze business license portfolio data Communicate with jurisdictional offices at the federal, state, county, and local level to determine licensing and additional requirements Manage high volume workload to ensure no missed deadlines Delegate assignments and tasks effectively and set deadline expectations Building and maintaining strong interdepartmental and external issuing office relationships Analyzing business processes to identify available improvements or gaps. Create and own business process maps Flexibility and Agility in adapting to team's needs Examines data to grasp issues, draw conclusions, and solve problems Active participation in weekly CNA and other team calls, including leading and scheduling meetings, and identifying and brainstorming agenda items Ability to proactively manage and complete unscheduled special projects as needed Partner with Change Management and various business leaders to ensure operational readiness and facilitate internal adoption Work to ensure that business process outcomes are in harmony with an organization's strategic goals and enterprise design Developing and successfully completing yearly shared goals Bachelor's degree in business, marketing, law or related field, or if no degree, equivalent experience in a consultative customer service/administrative environment Extensive Business License Knowledge Energetic self-starter who thrives in a fast-paced, team-oriented environment Problem solving skills Ability to follow instructions; strong attention to detail and accuracy are critical Excellent planning, organization & prioritization skills, with the ability to manage several projects concurrently Ability to identify, time-manage and complete assignments Ability to self-evaluate performance Adaptability: willingness and ability to command new skills and responsibilities when necessary Proven history of achievement and strong performance Effective written and verbal communication skills Ability to work independently with minimum oversight, function as part of a team and across teams Effective time management and strong prioritization skills Strong critical thinking skills, both proactive and reactive Strong researching skills Strong computer skills including proficiency in Microsoft Office and Excel with the ability to integrate information from multiple sources quickly and accurately Ability to actively engage in group calls Qualifications Include: Bachelor's degree in business, marketing, law or related field, or if no degree, equivalent experience in a consultative customer service/administrative environment Extensive Business License Knowledge Energetic self-starter who thrives in a fast-paced, team-oriented environment Problem solving skills Ability to follow instructions; strong attention to detail and accuracy are critical Excellent planning, organization & prioritization skills, with the ability to manage several projects concurrently Ability to identify, time-manage and complete assignments Ability to self-evaluate performance Adaptability: willingness and ability to command new skills and responsibilities when necessary Proven history of achievement and strong performance Effective written and verbal communication skills Ability to work independently with minimum oversight, function as part of a team and across teams Effective time management and strong prioritization skills Strong critical thinking skills, both proactive and reactive Strong researching skills Strong computer skills including proficiency in Microsoft Office and Excel with the ability to integrate information from multiple sources quickly and accurately Ability to actively engage in group calls #LI-SL1 #CSC #CSCCareers

Wilmington, DE (Onsite) Mon-Fri 8am-5pm CSC's Global Subsidiary Management (GSM) Team offers corporate compliance, corporate secretarial, and governance services to Fortune 500 companies in more than 140 countries around the globe. By partnering with CSC, clients reduce the complexities associated with international business. Our local presence, coupled with CSC's robust affiliate network, assists our clients with their subsidiaries' compliance obligations, regardless of where in the world they are registered. As a Regulatory Legal Services Coordinator, you will be responsible for supporting the management of international entity portfolios. In this role, you will be required to collaborate with internal team members and third-party vendors to meet annual compliance deadlines, oversee the completion of ad hoc legal transactions, and assist with corporate secretarial and governance needs on behalf of the clients we serve. Someone with a legal or compliance background who loves problem solving, is self-motivated, and thrives in a fast-paced environment will do well in this position. Our most successful employees are deadline-driven, agile, and work well as a team player or independently. This role requires a strong ability to prioritize, a high-level of organizational skills, and the ability to work effectively given minimal direction. Some of the things you'll be doing: Liaise between the internal contacts and third-party vendors globally to process any annual compliance, legal transactions and transactional filings Timely review, response, and fulfillment of client and vendor requests and corporate filings in multiple jurisdictions Supporting Global Subsidiary Coordinators with projects Collaborating with team members and third-party vendors via Salesforce CRM and other technologies Research, evaluation and application of jurisdictional requirements necessary for corporate filings and legal transactions Managing the accuracy of all client information in our Company Records and Entity Management applications What technical skills, experience and qualifications do you need? Focus on delivering high customer service standards. Excellent verbal and written communication skills in English is a must; fluency in an additional top language for international business is a plus. Ability to interface with multiple levels of the CSC organization and high-level representatives of external parties. Strives for quality in every work product and contributes ideas to process improvement initiatives in the department. Strong organizational skills with the ability to prioritize and manage time effectively. Ability to manage a high-volume of work while adhering to quality performance standards. Ambition to welcome challenges and strive to outperform set goals and expectations. Agility to work independently or in a team setting, often with minimal direction. Problem-solving skills, including research and analytical skills. Ability to learn quickly and embrace new systems, technology, and processes. Strong computer skills and proficiency in MS Office. A high level of comfort with Excel (Pivot tables and v-lookups). Model CSC values of service, teamwork, tenacity, agility, and being genuine. Preferred Qualifications: Paralegal/Company Secretary/Corporate law (or any relevant legal experience is preferred but not required. Prior experience in compliance, KYC, and/or AML is a plus. Prior Corporate Governance experience or expertise in a particular jurisdiction's legal/compliance framework. Certifications in any relevant aspect of Corporate Governance or compliance. Project management and/or data analysis experience.

Wilmington, DE Monday to Friday 8:00 am to 5:00 pm Hybrid As a Global Accounts Receivable Specialist, you will be contacting our customers such as other companies, law firms, etc., to ensure payment of past due invoices. We are looking for someone with business-to-business collections experience. Our most successful employees are motivated self-starters who are team players that exhibit effective communication skills, strong time management skills and a positive attitude. Some of the things you will be doing: Providing excellent customer service to internal and external clients Use problem solving skills to resolve customer issues Processing and handling incoming customer inquiry calls Generate a specified number of outbound calls to customers Data entry of client information Accurate documentation of collection activities Emailing statements to clients Educating customers on our services Meet monthly targets What technical skills, experience, and qualifications do you need? Experience in providing excellent customer service Excellent Time Management Skills Active listening skills Confidence on the phone Excellent problem- solving skills Strong attention to detail is a must Tact and diplomacy in dealing with both customers and co-workers Effective written and oral communication skills. Excel Skills a plus B2B collections or law firm experience a plus Interpersonal skills necessary to interact effectively with customers and employees of all levels within the organization Self-motivator while actively participating in a team environment. #LI-AM1 #AccountsReceivable #Finance #Hybrid #CSCCareers

Vice President of Digital Marketing Work Model: Hybrid (3 days/week onsite, 2 days/week remote) Hours: Monday - Friday, 8:00am - 5:00pm We are seeking a high-caliber VP of Digital Marketing to lead our Market Intelligence function. The successful candidate will bring a unique blend of strategic insight, analytical rigor, and business acumen to drive data-driven decisions and competitive advantage. Key Responsibilities: Strategic Market Intelligence Lead the development of market intelligence frameworks to monitor industry trends, customer behavior, and competitive dynamics. Deliver executive-level insights that shape go-to-market strategies, product innovation, and brand positioning. Track macroeconomic, regulatory, and technological developments that impact the business landscape. Executive Decision Support Provide data-driven support for strategic planning, including forecasting, scenario modeling, and investment prioritization. Translate complex data into compelling narratives and visualizations for senior leadership and board-level presentations. Collaborate with Business Unit Finance, Technology, and Product teams to align marketing insights with enterprise goals. Leadership & Collaboration Act as a strategic advisor to the Chief Commercial Officer and Business Unit Presidents. Lead cross-functional initiatives that integrate market intelligence into product, sales, and customer experience strategies. Manage external research vendors and data partners to ensure high-quality, timely insights. Qualifications: Proven experience in global marketing leadership roles (10+ years preferred). Strong strategic planning and execution capabilities. Proven ability to lead strategic initiatives and drive cross-functional alignment. Prior experience at a Big 4 consulting firm (Deloitte, PwC, EY, or KPMG) is strongly preferred. Bachelor's degree in Marketing, Economics, Business, or a related field. MBA is required. 7+ years of experience in marketing analytics, market research, or strategy consulting. Proficiency in data visualization tools, analytics platforms, and statistical tools. Strong understanding of digital marketing, customer journey analytics, and performance measurement. Exceptional communication and storytelling skills with the ability to influence senior stakeholders. Ability to work across cultures and manage international teams. #LI - CS1