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Let Zippia find your next customer care executive job
Let Zippia find your next customer care executive job
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Vermont | $55,092 | $26.49 |
| 2 | Delaware | $56,257 | $27.05 |
| 3 | Massachusetts | $71,508 | $34.38 |
| 4 | Washington | $64,924 | $31.21 |
| 5 | Illinois | $51,490 | $24.75 |
| 6 | Michigan | $50,542 | $24.30 |
| 7 | Maryland | $63,239 | $30.40 |
| 8 | Rhode Island | $62,361 | $29.98 |
| 9 | New Hampshire | $51,386 | $24.70 |
| 10 | Arizona | $48,623 | $23.38 |
| 11 | Wisconsin | $47,774 | $22.97 |
| 12 | Ohio | $49,753 | $23.92 |
| 13 | Oregon | $62,338 | $29.97 |
| 14 | New York | $61,550 | $29.59 |
| 15 | California | $63,089 | $30.33 |
| 16 | Iowa | $46,639 | $22.42 |
| 17 | Maine | $45,948 | $22.09 |
| 18 | Kentucky | $45,174 | $21.72 |
| 19 | Connecticut | $53,327 | $25.64 |
| 20 | Pennsylvania | $53,790 | $25.86 |
| 21 | Nevada | $48,321 | $23.23 |
| 22 | New Jersey | $53,764 | $25.85 |
| 23 | Minnesota | $48,906 | $23.51 |
| 24 | District of Columbia | $59,979 | $28.84 |
| 25 | West Virginia | $43,204 | $20.77 |
| 26 | Idaho | $43,295 | $20.81 |
| 27 | Missouri | $43,700 | $21.01 |
| 28 | Indiana | $45,637 | $21.94 |
| 29 | North Carolina | $41,792 | $20.09 |
| 30 | Alaska | $46,583 | $22.40 |
| 31 | North Dakota | $41,647 | $20.02 |
| 32 | Utah | $41,920 | $20.15 |
| 33 | Virginia | $43,488 | $20.91 |
| 34 | Colorado | $39,848 | $19.16 |
| 35 | Georgia | $37,160 | $17.87 |
| 36 | Wyoming | $40,220 | $19.34 |
| 37 | Tennessee | $38,611 | $18.56 |
| 38 | Kansas | $39,005 | $18.75 |
| 39 | Louisiana | $35,210 | $16.93 |
| 40 | Hawaii | $40,639 | $19.54 |
| 41 | Montana | $36,810 | $17.70 |
| 42 | Texas | $42,400 | $20.38 |
| 43 | South Carolina | $36,047 | $17.33 |
| 44 | Florida | $35,762 | $17.19 |
| 45 | Alabama | $34,977 | $16.82 |
| 46 | Nebraska | $38,752 | $18.63 |
| 47 | Mississippi | $26,835 | $12.90 |
| 48 | Arkansas | $35,853 | $17.24 |
| 49 | New Mexico | $35,077 | $16.86 |
| 50 | Oklahoma | $34,624 | $16.65 |
| 51 | South Dakota | $32,255 | $15.51 |
A customer care executive's salary ranges from $18,000 a year at the 10th percentile to $100,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $100,000 | $8,333 | $48 |
| 75th Percentile | $66,000 | $5,500 | $32 |
| Average | $42,569 | $3,547 | $20 |
| 25th Percentile | $27,000 | $2,250 | $13 |
| 10th Percentile | $18,000 | $1,500 | $9 |
The highest paying types of customer care executives are customer leader, customer account executive, and customer care consultant.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Lead Customer Service Representative | $36,097 | $3,008 | $17.35 | 192,052 |
| Customer Service Team Lead | $36,623 | $3,052 | $17.61 | 249,105 |
| Customer Leader | $114,201 | $9,517 | $54.90 | 233,425 |
| Customer Agent | $31,834 | $2,653 | $15.30 | 211,832 |
| Customer Care Coordinator | $40,661 | $3,388 | $19.55 | 259,694 |
| Customer Care Professional | $34,566 | $2,881 | $16.62 | 279,249 |
Top companies hiring customer care executives now:
The average customer care executive salary has risen by $6,201 over the last ten years. In 2014, the average customer care executive earned $36,368 annually, but today, they earn $42,569 a year. That works out to a 11% change in pay for customer care executives over the last decade.
Compare customer care executive salaries for cities or states with the national average over time.
Compare customer care executive salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $42,600 | $20.47 | +3.1% |
| 2024 | $41,200 | $19.83 | +2.8% |
| 2023 | $40,100 | $19.28 | +2.5% |
| 2022 | $39,100 | $18.79 | +1.8% |
| 2021 | $38,400 | $18.45 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Thomson Reuters | Customer Success Executive | Ann Arbor, MI | 06/28/2025 | $104,300 |
| Toast | Customer Care Expert | Omaha, NE | 06/07/2025 | $52,175 |
| Bio-Reference Laboratorie | Acount Executive, Primary Care | Olympia, WA | 05/20/2025 | $50,000 |
| Baxter | Care Communications Executive-(Healthcare Software Sales)-Pacific Northwest Territory | Portland, OR | 05/13/2025 | $80,000 |
| Cisco | Customer Success Executive-Public Sector | Enon, VA | 05/13/2025 | $160,000 |
| Hill-Rom Manufacturing Usa | Care Communications Executive-(Healthcare Software Sales)-Pacific Northwest Territory | Portland, IN | 05/13/2025 | $80,000 |
| Gopher Sport | Customer Care Expert | Owatonna, MN | 04/19/2025 | $49,045 |
| Hillrom | Care Communications Executive-North Florida/Georgia | Atlanta, GA | 03/28/2025 | $60,000 |
| CMG Financial | Customer Care Executive (Mortgage Servicing) | Troy, MI | 03/26/2025 | $50,088 |
| Field Nation | Customer Success Executive | Minnesota City, MN | 03/26/2025 | $160,000 |
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