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Customer resolution specialist salary
Average customer resolution specialist salary
$36,509
Average Customer Resolution Specialist Salary
The average salary for a Customer Resolution Specialist is approximately $36,509 per year or $18 per hour. This figure varies based on experience, with entry-level positions earning less while those with significant experience or specialized skills may earn more.
Salary by Experience Level
Entry-level specialists typically start at around $30,000, while seasoned professionals can exceed $50,000. Additional certifications or expertise in customer relationship management can further enhance salary potential.
Highest Paying States
States like California and New York offer some of the highest salaries due to the cost of living and demand for skilled customer service professionals. Understanding regional salary differences can help candidates make informed career decisions.
Conclusion
For those interested in pursuing a career as a Customer Resolution Specialist, knowing the salary landscape is crucial. By understanding the factors that influence pay, candidates can better strategize their career paths and maximize their earning potential.
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Where can a Customer Resolution Specialist earn more?
Customer resolution specialist salaries by experience level
Customer resolution specialist salary estimates from across the web
Average customer resolution specialist salary by state
The average customer resolution specialist salary in Alaska, New York, and California are the highest in the U.S. The lowest average customer resolution specialist salary states are Oklahoma, Kansas, and New Mexico.
- State view
- County view
Highest paying states for customer resolution specialists
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Iowa | $38,798 | $18.65 |
| 2 | Illinois | $43,335 | $20.83 |
| 3 | Minnesota | $41,203 | $19.81 |
| 4 | Florida | $40,092 | $19.27 |
| 5 | Arizona | $38,122 | $18.33 |
| 6 | Rhode Island | $43,385 | $20.86 |
| 7 | Vermont | $41,943 | $20.16 |
| 8 | Alaska | $48,441 | $23.29 |
| 9 | New York | $45,817 | $22.03 |
| 10 | California | $45,749 | $21.99 |
| 11 | Missouri | $37,030 | $17.80 |
| 12 | North Dakota | $34,782 | $16.72 |
| 13 | Oregon | $41,795 | $20.09 |
| 14 | South Carolina | $37,607 | $18.08 |
| 15 | Maine | $35,163 | $16.91 |
| 16 | District of Columbia | $46,766 | $22.48 |
| 17 | Ohio | $34,759 | $16.71 |
| 18 | Wyoming | $33,961 | $16.33 |
| 19 | Delaware | $37,724 | $18.14 |
| 20 | Georgia | $37,567 | $18.06 |
| 21 | New Hampshire | $36,890 | $17.74 |
| 22 | Michigan | $35,060 | $16.86 |
| 23 | Indiana | $34,510 | $16.59 |
| 24 | Tennessee | $33,670 | $16.19 |
| 25 | Nebraska | $33,405 | $16.06 |
| 26 | Pennsylvania | $35,076 | $16.86 |
| 27 | Washington | $38,936 | $18.72 |
| 28 | Texas | $33,988 | $16.34 |
| 29 | Connecticut | $36,724 | $17.66 |
| 30 | Massachusetts | $37,269 | $17.92 |
| 31 | Maryland | $38,335 | $18.43 |
| 32 | North Carolina | $33,190 | $15.96 |
| 33 | West Virginia | $30,411 | $14.62 |
| 34 | New Jersey | $36,406 | $17.50 |
| 35 | Alabama | $31,539 | $15.16 |
| 36 | Utah | $33,111 | $15.92 |
| 37 | Wisconsin | $32,496 | $15.62 |
| 38 | Nevada | $32,807 | $15.77 |
| 39 | Montana | $30,490 | $14.66 |
| 40 | Oklahoma | $30,098 | $14.47 |
| 41 | Arkansas | $31,355 | $15.07 |
| 42 | Idaho | $31,355 | $15.07 |
| 43 | Virginia | $32,824 | $15.78 |
| 44 | Kentucky | $27,998 | $13.46 |
| 45 | Kansas | $29,708 | $14.28 |
| 46 | South Dakota | $27,755 | $13.34 |
| 47 | Hawaii | $33,077 | $15.90 |
| 48 | Louisiana | $31,692 | $15.24 |
| 49 | New Mexico | $28,005 | $13.46 |
| 50 | Mississippi | $24,042 | $11.56 |
| 51 | Colorado | $30,308 | $14.57 |
Highest paying cities for customer resolution specialists
The highest-paying cities for customer resolution specialists are Portland, OR, Minneapolis, MN, and Miramar, FL.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Portland, OR | $41,588 | $19.99 |
| 2 | Minneapolis, MN | $41,190 | $19.80 |
| 3 | Miramar, FL | $40,271 | $19.36 |
| 4 | Chandler, AZ | $38,110 | $18.32 |
| 5 | Atlanta, GA | $37,497 | $18.03 |
| 6 | Akron, OH | $35,895 | $17.26 |
| 7 | Grand Rapids, MI | $34,365 | $16.52 |
| 8 | Pasadena, TX | $34,136 | $16.41 |
| 9 | Raleigh, NC | $33,498 | $16.10 |
| 10 | Milwaukee, WI | $32,521 | $15.64 |
| 11 | Opelika, AL | $31,610 | $15.20 |
| 12 | Norman, OK | $30,128 | $14.48 |
| 13 | Albuquerque, NM | $27,963 | $13.44 |
| 14 | Bowling Green, KY | $27,744 | $13.34 |
| 15 | Sioux Falls, SD | $27,718 | $13.33 |
Customer resolution specialist salary details
A customer resolution specialist's salary ranges from $28,000 a year at the 10th percentile to $47,000 at the 90th percentile.
What is a customer resolution specialist's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $47,000 | $3,917 | $23 |
| 75th Percentile | $41,000 | $3,417 | $20 |
| Average | $36,509 | $3,042 | $18 |
| 25th Percentile | $31,000 | $2,583 | $15 |
| 10th Percentile | $28,000 | $2,333 | $13 |
Highest paying customer resolution specialist jobs
The highest paying types of customer resolution specialists are customer service executive, customer service professional, and service specialist.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Collections, Customer Service | $32,870 | $2,739 | $15.80 | 161,544 |
| Customer Service Liaison | $36,143 | $3,012 | $17.38 | 206,705 |
| Customer Agent | $31,834 | $2,653 | $15.30 | 211,832 |
| Customer Sales Representative | $38,744 | $3,229 | $18.63 | 303,801 |
| Customer Service Professional | $46,620 | $3,885 | $22.41 | 251,374 |
| Customer Care Professional | $34,566 | $2,881 | $16.62 | 279,249 |
Top companies hiring customer resolution specialists now:
Which companies pay customer resolution specialists the most?
Customer resolution specialist salaries at National General Insurance and ISN are the highest-paying according to our most recent salary estimates. In addition, the average customer resolution specialist salary at companies like Field Nation and Elevation are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | National General Insurance | $41,723 | $20.06 |
| 2 | ISN | $36,307 | $17.46 |
| 3 | Field Nation | $35,818 | $17.22 |
| 4 | Elevation | $35,460 | $17.05 |
| 5 | Sedgwick LLP | $33,130 | $15.93 |
| 6 | Adecco | $32,986 | $15.86 |
| 7 | Walmart | $32,190 | $15.48 |
| 8 | First Fidelity Bank | $31,515 | $15.15 |
| 9 | Bright Horizons | $29,162 | $14.02 |
| 10 | Computershare | $28,661 | $13.78 |
| 11 | Afni | $28,169 | $13.54 |
Wage gap by gender, race and education
Customer Resolution Specialist salary by industry
The average customer resolution specialist salary varies across industries:
- The average customer resolution specialist salary in the finance industry is $36,777, the highest of any industry.
- The average customer resolution specialist salary in the finance industry is $35,380.
- Customer resolution specialists in the technology industry earn an average salary of $27,405, the lowest of any industry.
Highest paying industries for customer resolution specialists
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $36,777 | $17.68 |
| 2 | Health Care | $35,380 | $17.01 |
| 3 | Hospitality | $35,188 | $16.92 |
| 4 | Retail | $34,948 | $16.80 |
| 5 | Education | $32,660 | $15.70 |
| 6 | Insurance | $31,863 | $15.32 |
| 7 | Technology | $27,405 | $13.18 |
High paying customer resolution specialist jobs
Customer resolution specialist salary trends
The average customer resolution specialist salary has risen by $5,319 over the last ten years. In 2014, the average customer resolution specialist earned $31,190 annually, but today, they earn $36,509 a year. That works out to a 11% change in pay for customer resolution specialists over the last decade.
Compare customer resolution specialist salaries for cities or states with the national average over time.
Average customer resolution specialist salary over time
Compare customer resolution specialist salaries for individual cities or states with the national average.
Customer resolution specialist salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $36,500 | $17.55 | +3.1% |
| 2024 | $35,400 | $17.00 | +2.8% |
| 2023 | $34,400 | $16.53 | +2.5% |
| 2022 | $33,500 | $16.11 | +1.8% |
| 2021 | $32,900 | $15.82 | +1.8% |
Recently added customer resolution specialist salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| First American Financial | Customer Resolution Specialist-Written Correspondence | Fort Mill, SC | 05/27/2025 | $43,201 |
| Metropolitan Transit Authority | Customer Resolution Specialist | Houston, TX | 05/23/2025 | $40,100 |
| First American Financial | Customer Resolution Specialist-Written Correspondence | Fort Mill, SC | 04/29/2025 | $43,201 |
| First American Financial | Customer Resolution Specialist-Written Correspondence | Fort Mill, SC | 03/30/2025 | $43,201 |
| First Am | Customer Resolution Specialist (Remote) | Fort Mill, SC | 02/19/2025 | $43,243 |
| First American | Customer Resolution Specialist (Remote) | Iva, SC | 02/07/2025 | $43,243 |
| Mfstalent | Revenue Cycle-Customer Resolution Specialist | Newark, CA | 02/05/2025 | $41,740 |
| First American Financial | Customer Resolutions Specialist (Remote) | Fort Mill, SC | 01/26/2025 | $43,201 |
| Mfstalent | Revenue Cycle-Customer Resolution Specialist | Newark, CA | 01/21/2025 | $41,740 |
| First American | Customer Resolutions Specialist (Remote) | Cope, SC | 12/15/2024 | $43,201 |
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