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  • Customer Account Representative

    Alphabe Insight Inc.

    Customer service advocate job in Phoenix, AZ

    Beloform Craft is a forward-thinking brand-driven company dedicated to shaping distinctive market identities through creativity, precision, and strategic vision. We believe that strong brands are built through consistency, collaboration, and thoughtful execution. Our team thrives in a professional, structured, and growth-oriented environment where innovation and attention to detail are highly valued. Job Description We are seeking a Customer Account Representative to serve as a key point of contact between the company and its clients. This role focuses on maintaining account relationships, ensuring accurate communication, and supporting internal teams to deliver consistent, high-quality service. The ideal candidate is organized, proactive, and committed to providing a professional client experience. Responsibilities Manage and maintain assigned customer accounts with accuracy and attention to detail Serve as a primary contact for client inquiries, requests, and updates Coordinate with internal departments to ensure timely and effective service delivery Monitor account activity and ensure records are kept up to date Identify opportunities to improve client satisfaction and account efficiency Support account documentation, reporting, and follow-up processes Qualifications Strong communication skills, both written and verbal High level of organization and attention to detail Ability to manage multiple accounts and priorities efficiently Problem-solving mindset with a customer-focused approach Proficiency with basic office systems and account management tools Professional demeanor and reliability Additional Information Competitive salary ($52,000 - $56,000 per year) Growth opportunities within a stable and expanding company Supportive and professional work environment Structured onboarding and role development Long-term career potential
    $52k-56k yearly 3d ago
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  • Specialist I, Customer Service

    ASM 4.7company rating

    Customer service advocate job in Phoenix, AZ

    Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. ** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future** As a Specialist I, Customer Service you will be the key point of contact for our customers. You will play a vital role in ensuring seamless order processing and exceptional service. You will manage the full order lifecycle from entry to invoicing-while collaborating with cross-functional teams to meet urgent delivery needs and resolve escalations with confidence. Main responsibilities Be the go-to expert for customer order management and communication Process and track orders using SAP S4H, ensuring accuracy and timeliness Handle urgent requests and escalations with professionalism and urgency Collaborate with global planners and internal teams to meet customer expectations Generate reports and insights to support on-time delivery and continuous improvement Support consignment inventory management, RMAs, and other customer-specific processes utilizing both ASM and customer's systems of record (portals). Main requirements 2+ years of customer service experience in a high-tech or fast-paced environment Proficiency in SAP (Sales & Distribution, Materials Management) and Microsoft Excel (VLOOKUP, Pivot Tables, etc.) Strong organizational skills and a customer-first mindset Ability to multitask, prioritize, and work independently under pressure A proactive, flexible, and team-oriented attitude Preferred Qualifications Bachelor's degree or equivalent experience (5+ years in a related field) Background in business administration, supply chain, or accounting Apply today to be part of what's next. We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect. To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube. ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
    $32k-39k yearly est. 3d ago
  • CUSTOMER SERVICE REPRESENTATIVE I

    Ace Parking Management, Inc. 4.2company rating

    Customer service advocate job in Phoenix, AZ

    About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. About the Position: As a Customer Service Representative I (CSR I), you will interact with the traveling public in a personable and professional manner to provide information about all ground transportation options. Come work for a growing Company with opportunities in the most exciting and dynamic customer service environment you can find! Accountability Welcoming travelers to the airport/city with a smile and friendly greeting. Answering traveler questions about the ground transportation network. Directing travelers to the staging zone for their chosen mode of ground transportation. Using handheld electronic devices to verbally communicate, log, and research ground transportation information. Interacting professionally with airport personnel, law enforcement, and ground transportation drivers to ensure the ground transportation policies, rules, and regulations. Communication Greet guests warmly and professionally, establishing a positive first impression. Provide clear directions and information on all ground transportation options. Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management. Family * Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department. Exceptional Service Greet customers with a friendly and helpful attitude, assisting them with ground transportation options. Keep surrounding area clean and free of debris, including trash cans. Offer exceptional service by going the extra mile to assist customers with their needs. Offer assistance with parking and pick up directions as needed. Profitability Maximize profitability by providing exceptional customer service. Perform cleaning and clearing debris from areas and walkways. Report any equipment malfunctions or maintenance needs for timely repairs. About YOU: The ideal candidate has a passion for logistics and people. Other attributes include: High school diploma or equivalent. Strong communication and interpersonal skills. Ability to work in various weather conditions. What We Can Offer You for All Your Hard Work: Vacation/Sick pay Holiday pay Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $31k-37k yearly est. 6d ago
  • Customer Relations Representative

    Bossard Americas

    Customer service advocate job in Phoenix, AZ

    Candidates must be able to work on-site in Phoenix, AZ. Essential Duties and Responsibilities include the following: Review and manage Open Order Reports and associated expedites. Daily review and engagement on customer's hot lists. Verifies inventory and notifies Purchasing of customer orders that would deplete stock. Expedite internally to assure shipment of customer orders Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates. Informs shipping of packing or labeling requirements for customer shipments. Confers with shipping, warehouse, or common carrier personnel to provide proof of delivery requests from customers. Ensure all user messages and validation errors are reviewed and managed. Provide feedback directly to customers on general order inquiries. Support Account Manager or Key Account Manager with Quoting Setup and various other duties. Assist quality/purchasing on rejected parts. Other duties may be assigned Education and/or Experience A Bachelor's Degree with 1-3 years of customer relations experience is desired and /or training; or equivalent combination of education and experience. Bossard Offers Benefits - Medical, Dental, Vision, 401K Flexible scheduling Fitness Reimbursement Paid Holidays Career Advancement Opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $30k-41k yearly est. 2d ago
  • Customer Service/claims (Benefits and Eligibility Specialist ) Phoenix, AZ

    Sunrise Systems, Inc. 4.2company rating

    Customer service advocate job in Phoenix, AZ

    Benefits and Eligibility Specialist full time 40 hrs a week. Mon - Fri Benefit and Eligibility Specialist 8 Weeks - Contract to hire Phoenix, AZ Training will last 7 weeks roughly, all in person. Resources may be transitioned to FTE after this training period. - Phoenix Training Location: 1990 W. Camelback Road, Phoenix, AZ 85015 Job Description: This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy. This may require specialists to follow up with applicants a number of times. This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy. This may require specialists to follow up with applicants a number of times. Required Skills 2+ Years of Customer Service experience Ability to work onsite and have reliable transportation Education High School Diploma Preferred Skills Experience Performing Eligibility Reviews
    $42k-71k yearly est. 1d ago
  • Customer Service Representative

    Vertisystem (A Mouri Tech Company

    Customer service advocate job in Scottsdale, AZ

    *This is a part-time role to work on Weekend (Sat-Sun) shifts. The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. The candidate must reside in Scottsdale, AZ or nearby areas to apply for this role. Responsibilities: Make outbound and inbound warm dials daily to identify clients' real estate transaction needs and respond by providing superior service and resolution Work in a collaborative team atmosphere and independently Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records Scheduling flexibility is required as some shifts require late evening or weekend hours Read and Speak English fluently, an additional language is a bonus but not essential (Spanish) Qualifications: 2+ years' experience in a phone-based call center role or equivalent Some sales experience or equivalent preferred Welcome a challenge and your competitive spirit drives you to win in performance metrics Ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy Go the extra mile with customer service excellence to make sure customers leave with a smile You are a confident, professional communicator, skilled at speaking and building rapport with people of all backgrounds through negotiation and persuasion Customer-focused, you value customer engagement and advocacy with an interest in relationship management Welcome change and are always looking for ways to improve Must be able to work one of the weekend shifts
    $28k-37k yearly est. 1d ago
  • Customer Support Specialist (On-Site)

    Azhrpro

    Customer service advocate job in Phoenix, AZ

    About the job Customer Support Specialist (On-Site) Dial Manufacturing is a manufacturer and whole seller of air conditioner products, HVAC parts, mini splits and portable coolers. We have a manufacturing plant in China, a large distribution center in Phoenix and another distribution center in Mexico. Customer Service On-Site in West Central Phoenix Sales Support - DAILY Entering orders, running sales reports, checking order status, checking inventory levels, and making sure all customer concerns are addressed. Talking with customers about lost orders, missing invoices, parts questions. Take care of RGAs, freight shortages and damages. Portals - Daily Manage customer portals, research claims, update data. Customer Service - Daily Manage customer service emails and calls Technical Support - Daily, As needed. Fill-in answering technical support questions when Alan and John Goh are not available. Help customers with questions they have about the Dial products and issues they are having. Assisting Sales Director with National Account Projects - AS NEEDED Running reports, providing info for yearly line reviews, new products, customer sales, responding to customer merchants, etc Qualifications; High School diploma 2 plus years experience with customer service roles Proficiency with MS Office Proficiency with excel Ability to learn Apprise office system. Ability to work in a team environment. Package Details Paid Vacation Paid Holidays Generous Match 401k Monday - Friday Schedule, No WEEKENDS.
    $32k-45k yearly est. 6d ago
  • Customer Service Advisor - Express

    Cobblestone Auto Spa

    Customer service advocate job in Phoenix, AZ

    JOB TITLE: Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT/ INDIRECT REPORTS: None EFFECTIVE DATE: 6/1/2025 Position Overview The Customer Service Advisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in delivering a best-in-class customer experience. This position is ideal for sales- and service-oriented individuals who thrive in fast-paced environments, enjoy connecting with people, and are passionate about helping customers choose services that best meet their needs. The Customer Service Advisor will engage directly with customers at car wash and/or lube center entry points such as at the kiosk to educate customers on available services, overcome objections, and drive membership and package sales. Essential Functions (Other Duties as Assigned) Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) Identify customer needs through open-ended questions and active listening Educate customers on available wash and detail packages, highlighting features, benefits, and value Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only) Promote and sell memberships, including Fast Pass and Unlimited programs Present and explain current promotions and incentives to encourage additional purchases Assist customers with payment transactions at the kiosk and answer general inquiries Overcome objections with professionalism and empathy to guide customers to the best solutions Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep Perform other duties as assigned to support the team and site performance Education and Experience High School Diploma or equivalent preferred, not required Prior customer service or sale experience preferred, not required Must be able to successfully pass a background check in accordance with company policies and applicable laws Must be at least 16 years of age (or older where required by law or safety regulations) Valid driver's license preferred (may be required depending on location and responsibilities) Knowledge, Skills, and Abilities Knowledge Basic understanding of customer service principles and practices Familiarity with point-of-sale systems Awareness of Spotless Brands' wash services, detain offerings, and membership options General knowledge of company policies and operational procedures Skills Excellent communication skills, including active listening and clear, persuasive speaking skills Strong customer service and people skills; ability to build rapport quickly Sales-minded with the ability to highlight value and drive conversions Effective organizational and time management skills Ability to multitask in a fast-paced, customer-facing environment Abilities Ability to work independently while remaining team focused Ability to remain calm and professional under pressure or high-volume periods Ability to adapt communication style to meet different customer needs and personalities Ability to operate or learn to operate point-of-sale and kiosk systems Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks Ability to work flexible hours, including evenings, weekends, and holidays Physical Requirements Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder Ability to twist, carry, reach, push, and pull frequently Ability to lift and carry 50 pounds without assistance for work-related materials Ability to work outdoors and be efficient in all weather conditions Ability to work on your feet in a fast-paced, physically active environment Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas Use of personal protective equipment (gloves, eyewear, etc.. ) as required Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
    $28k-36k yearly est. 2d ago
  • Client Services & Operations Specialist

    Asset Mark 4.1company rating

    Customer service advocate job in Phoenix, AZ

    Are you ready to make an impact? We're looking for passionate, detail-driven professionals to join our Advisor Services, Account Operations, and Transfer teams. In this role, you'll be at the heart of helping financial advisors deliver exceptional experiences to their clients. From seamless account setup and maintenance to efficient transfers and top-tier service, you'll play a key role in driving advisor success. If you thrive in a fast-paced, collaborative environment and love solving challenges that matter, this is your opportunity to grow your career while making a real difference. We can consider candidates for this position who are able to accommodate a hybrid work schedule and are close to our Phoenix, AZ office. The Job/What You'll Do Serve as a primary point of contact for advisors and their staff, providing guidance on account opening, funding, maintenance, and transfer requests. Manage a queue of service cases, ensuring timely and accurate resolution of inquiries and operational tasks. Review and process transfer paperwork accurately and efficiently, including ACAT, Non-ACAT, and DTC transfers. Track incoming and outgoing transfers, resolving issues and NIGO items promptly. Collaborate with internal teams and partner custodians to process transactions such as contributions, withdrawals, investment changes, and transfers. Provide training and support on platform usability and administrative processes. Take ownership of requests, follow through to completion, and maintain clear communication with stakeholders. Ability to assess and minimize risk to organization. Conduct daily audits to ensure accurate books and records. Report feedback on process improvements and help manage firm risk by setting appropriate expectations. What Makes This Role Exciting Highly collaborative, team-oriented environment. Opportunity to build relationships with advisors and contribute to their success. Clear career paths into Relationship Management, leadership, training, or analytics roles. Exposure to the financial services industry and operational best practices. What We're Looking For Skills: Exemplary communication skills: written and verbal Ability to manage multiple cases and priorities effectively Proficiency with common business tools (Email, Excel, Teams) Attributes: Customer service mindset and willingness to learn Adaptability in a fast-paced environment Collaborative and resourceful problem solver Self-motivated and ownership mentality Preferred: Financial services or banking experience Bachelor's degree and/or Series 6 or 7 licenses Knowledge of transfer processes (ACAT, Non-ACAT, DTC) Experience 1+ year of customer service or financial services experience (required). Familiarity with account operations, brokerage, or wealth management is a plus. Compensation & Benefits Competitive salary with bonus eligibility. Comprehensive benefits package. Hybrid work schedule available for candidates near Phoenix, AZ. Role Specific Attributes Advisor Services Service Specialist * Phone experience: Inbound/outbound * Email experience; ability to research and take ownership of questions and requests from advisors * Ability to explain complex information to advisors through exemplary communication skills Partner Custodian Operations Specialist * Provides support to our advisors through maintenance items on open/active accounts within their existing book of business * Works with our partner custodians to coordinate processing of maintenance requests. Partner Custodian Case Manager * Works with our partner custodians to coordinate processing of maintenance requests. Transfer Specialist * Ensuring accurate, efficient, and timely execution of transfer process * Managing complex transfer issues for both incoming and outgoing transfers * Working with contra firms and internal teams to successfully execute transfers Account Operation Specialist * Working with contra firms and internal teams to successfully execute transfers As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued. Compensation: The Base Salary range for this position is between $55,000-$65,000. This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits. Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position. #LI-hybrid #LI-TE 1 Who We Are & What We Offer: We are AssetMark, a company on the move, shaping the future of financial services. Growth is in our DNA. Every day, we combine technology, insight, and collaboration to create new possibilities for advisors, for our people and for our investors. At AssetMark your ideas matter; they're heard, valued, and drive meaningful change. Join a team that sets new standards and creates space for you to thrive and do your best work. Our Mission Our mission is simple: to help our 10,500+ financial advisors make a meaningful difference in their clients' lives. We do this by combining powerful technology, holistic support, and expert consulting to help advisors run stronger, more efficient businesses. Backed by a comprehensive suite of investment solutions and a trust company that boasts of $150B+ AUM, our platform empowers advisors to deliver exceptional service and an outstanding client experience. Our Values Heart. Client Success. Integrity. Respect. Excellence. Our values are how we show up every day. We believe in: * Leading with Heart, in truly making a difference in the lives of others: teammates, clients, investors and communities. * Obsessing over Client Success, bringing a relentless focus on what matters to clients that sets us apart and creates loyal, lasting relationships. * Unyielding Integrity, doing what's right, always. Even when it's hard. * Collective Respect, in being authentic, inclusive and valuing all voices while winning together. * Operating with Excellence, in learning fast, continuously improving, innovating and collaborating to find new and better solutions. These values shape our culture, guide our decisions, and define what it means to be part of the AssetMark family. Our Culture & Benefits Our culture brings our mission and values to life. Here, we do what's right, embrace diverse ideas, and innovate together. We also offer a wide range of benefits to support you and your family-because thriving at work starts with thriving in life. * Flex Time or Paid Time Off and Sick Time Off * 401K - 6% Employer Match * Medical, Dental, Vision - HDHP or PPO * HSA - Employer contribution (HDHP only) * Volunteer Time Off * Career Development / Recognition * Fitness Reimbursement * Hybrid Work Schedule As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.
    $55k-65k yearly 6d ago
  • Customer Service Specialist - Gilbert, AZ area

    Coopersurgical, Inc. 4.6company rating

    Customer service advocate job in Gilbert, AZ

    Responsible for providing a quality customer experience to both internal and external customers. Channels include phone, fax, email, and webchat. Duties including but not limited to, assisting customers and sales representatives with inquiries, accur Customer Service Specialist, Customer Service, Specialist, Customer Experience, Manufacturing, Retail
    $31k-38k yearly est. 6d ago
  • Customer Service Representative

    Brady Corporation 4.7company rating

    Customer service advocate job in Phoenix, AZ

    The Customer Service Representative plays a key role in engaging with external customers and collaborating with our internal sales team to deliver exceptional customer experiences. This position requires a proactive approach to addressing customer ne Customer Service Representative, Customer Service, Representative, Customer Experience, Technical Support, Manufacturing, Retail
    $31k-39k yearly est. 6d ago
  • Customer Service Specialist

    Brad Hall Companies

    Customer service advocate job in Gilbert, AZ

    Support and assist in various administrative tasks. In addition, support warehouse and storage processes and responsibilities. Duties and Responsibilities Essential Interact directly with customers by telephone, electronically, or face to face and respond to customer inquiries promptly Process orders, forms, applications and requests Provide pricing, product, and delivery information upon request Direct requests and unresolved issues to the appropriate resource Formulate resolution and response to customer issues Utilize Microsoft Dynamics CRM to record customer interactions and actions taken Communicate and coordinate with internal departments Facilitate prospects through new account credit process Additional None Supervision of Others None Work Environment Typically work is performed in an office setting. Physical Demands Able to sit and stand for extended periods of time. Able to move about office setting to complete responsibilities. Able to move freely around work and customer sites. Able to climb stairs, kneel, bend, and stoop. Frequent use of phone, computer, and office equipment. Able to lift up to 25 lbs. Travel Negligible Knowledge, Skills, and Abilities Required Strong computer skills and able to learn company systems and processes. Strong verbal and written communication skills. Ability to work proficiently in Microsoft Excel and Word. Adheres to the companys values and ethical expectations. Able to effectively multitask with a strong attention to detail. Strong customer service skills. Preferred One (1) year inside sales experience desired Minimum one (1) year of B2B experience Trade or technical school (Certificate or diploma) in an applicable field. Experience in transportation, lubricants, fuel, or a related industry Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    $28k-37k yearly est. 6d ago
  • Treasury Management Client Service Specialist

    California Bank & Trust 4.4company rating

    Customer service advocate job in Mesa, AZ

    Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 11 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. The Treasury Management Operations team has an opportunity for a Treasury Management Client Services Specialist. The role will be located in one of our operations centers located in the western United States - locations are listed below. The ideal candidate will have the skills and experience to: Provide exceptional customer service to Treasury Management clients on a broad range of issues posed by telephone or email. Handle questions or problems related to the various Treasury Management products focused on collections, disbursements, information reporting, fraud protection, account analysis/billing and merchant services. Open a Salesforce case for each client issue, respond in a timely fashion, ensure follow-up is completed within established department expectations and document activity/resolution in the Salesforce case. Work to identify the root cause of errors and escalate issues as appropriate/needed to supervisor. Proactively reach out to clients when issues occur to provide workaround solutions. Work with clients when fraud occurs on their accounts, securing affidavits, facilitating recalls of transactions, and coordinating updates. Troubleshoot customer issues by conducting research in internal Treasury systems. Qualifications: Working knowledge of treasury and cash management products, procedures, services, accounting, financial and account analysis. Must have good customer service, problem solving and communications skills, both verbal and written. Requires High School diploma, GED or equivalent education and some experience in banking, bank operations and products, accounting or equivalent education and experience. A combination of education and experience may meet job requirements. Ability to work well with clients and team members. Good attention to detail and accuracy. Good organizational and time management skills. Proficient in the use of Microsoft Office products: Word, Excel, and related systems. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance. Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts. Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays. 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience. Mental health benefits including coaching and therapy sessions. Tuition Reimbursement for qualifying employees. Pay range (depending on location and experience): $17-28/hr Location and Schedule: This position is full-time in office with variable schedule options. The available office locations are: * Chandler, AZ - 1265 S Price Road, Chandler, AZ * Los Angeles, CA - 707 Wilshire Boulevard, Los Angeles CA 90017 Denver, CO - 7222 E Layton Ave, Denver CO 80237 Houston, TX - 1801 Main Street, Houston TX 77002 Midvale, UT - 7860 S Bingham Junction Blvd, Midvale UT 84047 Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.
    $17-28 hourly 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Christopher D'Annunzio-State Farm Agent

    Customer service advocate job in Phoenix, AZ

    Benefits: Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a customer service representative with Chris D'Annunzio State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $28k-37k yearly est. 6d ago
  • Customer Service Representative

    Cornerstone Building Brands

    Customer service advocate job in Phoenix, AZ

    ABOUT THE ROLE As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your professional development is prioritized. Join us and become an integral part of our winning team. This is a hybrid role based out of our Phoenix, AZ plant requiring 2 days in the office per week. WHAT YOU'LL DO Customer Support: Serve direct customers and consumers by providing product and service assistance and resolving issues to ensure a high-quality customer experience. Take personal responsibility for each interaction, regardless of brand, to ensure customer needs are met from initial order receipt through delivery, invoicing, and warranty. Complete all assigned responsibilities within the requested timeframes. Account management: Ensure leadership and sales team members are informed of pertinent activities related to each customer account. Monitor orders using routine exception reports and intervene as necessary to ensure smooth processing and maximum customer satisfaction. Information Accuracy: Provide customers with accurate information regarding pricing, market conditions, product updates, and any other factors that may impact their order. Ensure clear communication and understanding of any changes or issues. Encourage use of portal, as appropriate. Issue Resolution: Assist customers and sales team members with inquiries or problems concerning their orders, such as quality, delivery coordination, product availability, pricing, and billing. Provide prompt and efficient responses to ensure swift resolution. Technical Support: Offer product technical information to respond to customer inquiries and recommend alternative materials or products when necessary. Connect customers with qualified divisional personnel for more sophisticated technical inquiries. Collaboration: Partner with sales and operations teams to ensure a premier customer experience is achieved through effective communication and collaboration. Training: Assist with training sessions for CSRs focused on enhancing soft skills, product knowledge, and system proficiency. Assist with onboarding and training new employees. Lead customer training sessions on the use of configurators or portals. Continuous Improvement: Support colleagues by contributing to process improvements and special projects aimed at increasing customer satisfaction and optimizing internal workflows. Qualifications Qualifications: Education: High School Diploma or equivalent required; bachelor's degree is a plus. Experience: 1-2 years of proven direct customer and consumer support experience, preferably in the building products industry. Industry Knowledge: Understanding of the building products industry and sales management experience in dealer, distribution, and/or two-step channel segments prefer. Technical Proficiency: Proficient in telecom software; Microsoft Office applications including Word, Excel, PowerPoint, and CRM. Additional Information All your information will be kept confidential according to EEO guidelines. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. * Full-time is defined as regularly working 30+ hours per week. Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at ************ or *******************************. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at ************ or *******************************. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.
    $28k-37k yearly est. 2d ago
  • Customer Service Representative

    Copart, Inc. 4.8company rating

    Customer service advocate job in Phoenix, AZ

    The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer ser Customer Service, Customer Service Representative, Representative, CSR, Retail, Automotive
    $30k-35k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Brenda Espinoza-State Farm Agent

    Customer service advocate job in Glendale, AZ

    Benefits: Bonus based on performance Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Brenda Espinoza - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Spanish required
    $28k-37k yearly est. 6d ago
  • Customer Service Representative

    Copperstate Auto and Fleet 4.1company rating

    Customer service advocate job in Mesa, AZ

    About the Job We are a small family-owned automotive repair facility and we are looking for the right person to fill the position of Customer Service rep. This is a new position that we think is the missing link on our team. This individual will: Answer incoming calls. Greet clients. Run our schedule. Help with organization. Bill out customers. Because this is a new position within the company, there will not be an exact job description. It will change as we figure it out as a team. It is most important that this individual is just a happy smiling person that is well organized. This person does not need to know how to work on cars. If you know a little bit it will probably help but you will learn the lingo as you go.
    $30k-36k yearly est. 6d ago
  • Customer Service Representative

    Arcadia Cold Storage & Logistics

    Customer service advocate job in El Mirage, AZ

    At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives - establishing The New Age of cold chain. We believe our employees make us different. Our goal is to attract, retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals. Position Overview and Purpose This role will be responsible for providing Customer Service assistance and guidance for their assigned site. The Customer Service department handles all customer requests, order entry, running daily reports and works very close with all departments to ensure all customer requests are handled in a timely manner. Essential Functions and Basic Duties Develop and maintain customer relationships in a professional manner Process hold/release of inventory Review receipts/outbounds for accuracy Invoice and verify accounts accurately and in a timely manner Generate customer reports per customer request as needed Verify inventory and notify customers of potential shortages Ensuring electronic transactions are not failing Coordinate with Operations on special customer requests, expediting when necessary. Serve as first point of contact to resolve customer issues. Maintain and file documentation in an organized and comprehensive way. Perform other duties and special projects as needed. Qualifications High school diploma or GED required Excellent verbal and written communication skills. Excellent organizational skills, including ability to multi-task and prioritize workload. Proficient computer skills, including Microsoft Office Suite. Strong sense of urgency and ability to meet deadlines. High level of attention to detail. Willingness to carry out procedures as directed. Understand and follow verbal instruction, written instruction, and company policies Comfortable working independently or as a team. Arcadia Cold Storage and Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $28k-37k yearly est. 6d ago
  • Customer Service Representative - Overnight

    Cobblestone Auto Spa

    Customer service advocate job in Mesa, AZ

    JOB TITLE: Customer Service Representative FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time REPORTS TO: Store Manager or Store Assistant Manager (varies based on business need) DIRECT/ INDIRECT REPORTS: None EFFECTIVE DATE: 6/1/2025 Position Overview The Customer Service Representative (CSR) is the face of our convenience store operations, responsible for delivering prompt, courteous, and top-tier service to every customer. This role interacts directly with guests both in person and via telephone, tendering transactions, resolving inquiries, addressing complaints, and promoting store products and promotions. CSRs are expected to maintain a clean, organized environment while ensuring compliance with all safety, legal, and operational policies. Ideal candidates will thrive in fast-paced retail settings, bring a positive attitude to every shift, and take pride in delivering exceptional customer experiences. Essential Functions (Other Duties as Assigned) Customer Interaction & Service Greet and assist customers in a friendly, professional, and timely manner Provide information about store products, services, and promotions Answer customer questions and resolve issues or complaints quickly and efficiently Communicate effectively with team members and store leadership to ensure smooth operations Cash Handling & Transactions Accurately tender cash, credit, debit, and mobile transactions using point-of-sale (POS) system Follow all cash handling procedures including reconciliation and shift balancing Comply with all legal requirements regarding the sale of restricted items such as alcohol, tobacco, fuel, and lottery (where applicable) Sales & Promotions * Engage in suggestive selling and upselling of products and services * Discuss and promote current promotions and membership or loyalty programs to customers Store Operations & Merchandising Restock shelves and coolers, fill product holes, and maintain front-facing and stocked displays Receive and organize vendor shipments in a timely and accurate manger Maintain cleanliness standards for the store including counters, floors, restrooms, and customer areas Assists with cleanliness and maintenance tasks, including restroom cleaning, trash removal, dumpster cleaning, and pump area upkeep, to maintain a sanitary and customer-ready environment Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep Follow all company dress code, attendance, and operational policies Perform all duties in strict adherence to regulatory requirements, including fuel handling, food safety, alcohol and tobacco sales, lottery sales, environmental safety and OSHA standards to ensure a safe and compliant store operation Knowledge, Skills and Abilities Knowledge Basic understanding of retail and/ or convenience store operations Familiarity with POS systems, cash handling, and product placement Awareness of safety, sanitation, and legal requirements related to sales and store cleanliness Skills Excellent customer service and communication skills Attention to detail and strong accuracy in cash handling Ability to manage multiple tasks in a fast-paced environment Dependable, punctual, and self-motivated Abilities Ability to stand and remain active for extended periods Ability to work flexible hours, including evenings, weekends, and holidays Able to lift and carry up to 50 pounds as needed for stocking or receiving shipments Willingness to work as part of a team and adapt to changing priorities Education and Experience High School Diploma or equivalent preferred, not required Previous experience in customer service or retail preferred Minimum of 18 years of age required due to equipment and/ or fuel handling responsibilities (where applicable) Must meet all required certification and regulatory compliance standards applicable to the role, as defined by federal, state, and local laws (e.g., fuel handling, food safety, alcohol/ tobacco sales, environmental safety, OSHA requirements), where applicable Ability to pass any legally required certifications for selling restricted items Must be able to successfully pass a background check in accordance with company policies and applicable laws Physical Requirements Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder Ability to twist, carry, reach, push, and pull frequently Ability to lift and carry 50 pounds without assistance for work-related materials Ability to work outdoors and be efficient in all weather conditions Ability to work on your feet in a fast-paced, physically active environment Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas Use of personal protective equipment (gloves, eyewear, etc.. ) as required Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
    $28k-37k yearly est. 6d ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Peoria, AZ?

The average customer service advocate in Peoria, AZ earns between $27,000 and $40,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Peoria, AZ

$33,000
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