Licensed Insurance Customer Service
Customer service advocate job in Spokane, WA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license will be required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have or be willing to obtain an active Property and Casualty insurance license prior to start date. 2. Must be able to make the commute to our agency location in Spokane, WA. This is an in-office position.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Starting hourly pay $23 - $28 depending on experience
Bonus for sales/premium
Paid Time Off (vacation and personal/sick days) after probationary period
Paid Holidays after probationary period
Monthly medical stipend
SIMPLE retirement plan with employer match
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (must be obtain prior to start date)
Life and Health license (preferred)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Representative - Customer Service
Customer service advocate job in Spokane, WA
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
Responsibilities:
Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
Process payments for cash account customers.
Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
Back-up support to sales counter with walk in and telephone inquiries.
Qualifications:
High School Degree or Equivalent required
Associates' Degree (U.S.)/College Diploma (Canada) preferred
2-4 years of relevant experience
Solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Computer literate, including effective working skills of MS Word, Excel, and e-mail
#LI-JB1
Auto-ApplyParent Engagement Specialist
Customer service advocate job in Spokane, WA
SUMMARY: The Parent Engagement Specialist promotes direct enrollment in college by educating parents from diverse backgrounds about the college readiness and enrollment process. The Specialist helps parents of high school students build the knowledge and skills required to ensure they can help students make informed college choices. The Specialist will use both universal and targeted outreach to engage parents from diverse backgrounds. The Specialist will develop partnerships required to ensure parent engagement in CSF workshops and events.
This is a temporary position from September, 2021 to June 30, 2023
PRIMARY DUTIES AND RESPONSIBILITIES:
Implement a parent engagement plan that is aligned with CSF strategies and priorities to increase the number of students who enroll in college immediately following high school graduation.
Develop and conduct universal and targeted parent outreach strategies to maximize participation and engagement from diverse populations.
Build relationships with parents and families that fosters their ongoing engagement.
Partner with school and community partners to develop impactful parent outreach and engagement strategies.
Plan and deliver college and career workshops to parents that develop their knowledge and skills in what students need to be college and career ready.
Serve as a resource for families in need of support regarding the college readiness and enrollment process.
Develop and support parent's access to college and career resources and materials.
Work with school administrators and community partners to identify opportunities for collaboration.
Work in partnership with school staff, college partners and other college access programs to deliver services to parents.
Use work and time management tools to strengthen and maximize the delivery of services.
Collect and enter data to document college and career activities completed.
Performs other duties as assigned.
Customer Experience Coordinator - Retrofit & Service Division
Customer service advocate job in Spokane, WA
At R&R Heating & Air Conditioning, the customer experience is everything. Whether a homeowner is replacing a furnace, upgrading to heat pump technology, or calling in for urgent service, we are the team that answers the call - literally. Our Retrofit & Service Customer Experience Coordinator plays a critical role in helping customers feel supported, informed, and taken care of from the very first interaction.
This is a fast-paced, high-volume environment where you'll juggle scheduling, communication, technician dispatching, and follow-through. If you excel at staying calm under pressure, solving problems quickly, and making people feel valued - this role is for you.
Who We Are
Mission: Improving lives. Pushing the boundaries of what's possible.
Our values guide everything we do: Integrity | Trust | Giving | Positivity | Teamwork | Accountability
We are a locally owned, community-focused HVAC company with a reputation for doing things the right way.
What You'll Do
* Serve as the primary contact for homeowners, clients, and service inquiries.
* Answer incoming calls and messages with a warm, professional, and helpful approach.
* Schedule service calls, maintenance appointments, and retrofit consultations.
* Dispatch technicians based on skill, availability, urgency, and geography.
* Communicate with technicians throughout the day to manage workflow and adjust schedules.
* Keep customers informed regarding arrival windows, delays, and follow-up needs.
* Document and update all job information in ServiceTitan.
* Support warranty requests and equipment ordering coordination as needed.
* Help resolve concerns quickly and professionally to maintain high customer satisfaction.
What Success Looks Like
* Customers feel heard, respected, informed, and supported.
* Schedules stay tight, efficient, and responsive.
* Technicians receive clear, accurate job details - and stay productive.
* Issues are resolved proactively, not reactively.
* The day keeps moving smoothly - even when things get busy.
Qualifications
Required:
* Experience in customer service, dispatching, coordination, or call center support.
* Ability to manage multiple priorities and stay composed in a fast-moving environment.
* Strong communication skills - both written and verbal.
* Confident using computer systems & adapting to new platforms.
* High attention to detail and follow-through.
Preferred (but not required - we will train):
* HVAC, plumbing, electricians, service trades, or construction scheduling experience.
* Familiarity with ServiceTitan or similar dispatch/project management software.
Work Environment
* Fast-paced, team-oriented office setting.
* Direct collaboration with Service Manager, Retrofit Install Coordinators, Lead Technicians, and Sales.
* This is an on-site role due to real-time dispatch needs.
Salary Description:
$21-$25/Hourly DOE
Customer Service Specialist
Customer service advocate job in Spokane, WA
We're hiring in both Colville and Spokane for our Customer Service Team! As a Customer Service Specialist, you'll be the friendly, knowledgeable voice our customers rely on-whether over the phone or through other channels. You'll play a vital role in delivering exceptional service experiences that are informative, solution-focused, and genuinely human.
In this entry-level role, you'll be empowered to solve problems, answer questions, and guide individuals with empathy, professionalism, and strong technical skills. We're looking for someone who brings a deep sense of accountability and integrity to every interaction. Join our mission-driven team and start building a meaningful career in customer service, where your passion for helping others truly matters.
Service Specialists start at $19.57/hr, are bonus eligible, and we offer a highly competitive medical, dental and vision plans. We also offer an 8% 401k match, and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.
At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do - for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.
Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice.
* Successfully complete required training and maintain up-to-date knowledge of products, policies, and procedures.
* Deliver accurate, professional, and customer-focused support via phone and written correspondence.
* Resolve inquiries on the first contact whenever possible. Ensuring every customer feels heard, valued, and fully informed.
* Accurately document all interactions for tracking and analysis.
* Understand and contribute to departmental and operational goals.
* Escalate concerns appropriately and professionally.
* Manage workloads effectively by multitasking and prioritizing tasks.
* Demonstrate accountability, integrity, and professionalism in all interactions, both internally and externally.
* Embody our OneTeam Values-Accountable, Courage, Curious, Inclusive, and Integrity-in every aspect of your work.
* Perform other duties as needed.
Experience, skills, and education do you need to have to succeed in the position: The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the position.
* Clear, friendly, and professional communication skills in both verbal and written communication
* Highly detail-oriented, with strong follow-through and a commitment to delivering exceptional customer experiences
* Organized and deadline-driven, with a proven ability to manage tasks efficiently and stay on track
* Motivated and growth-minded, with a strong desire to excel and continuously develop new skills
* Comfortable navigating multiple systems and tools, with the ability to quickly learn new technologies and processes.
* Bilingual (English/Spanish) skills are preferred, but not required, to provide inclusive, accessible, and effective service to all customers.
* Authorized to work for any employer in the United States
* Ability to pass a criminal background check
* High school diploma or general education degree (GED) with customer service-related experience preferred
Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.
Customer Service Clerk III
Customer service advocate job in Coeur dAlene, ID
Join Our Team as Customer Service Clerk III at the Assessor's Office! Are you passionate about helping others and delivering exceptional customer service? Do you enjoy a dynamic work environment that allows you to play a vital role in supporting the community? If so, we want you to apply for the Customer Service Clerk III position with the Kootenai County Assessor's Office!
As the first point of contact for the Assessor's Office, you'll become the "face" of the department, ensuring a positive and professional experience for residents and professionals alike. Your expertise and dedication will directly contribute to our office's success in achieving important goals, projects, and objectives. This is your opportunity to make a meaningful impact while advancing your career in local government!
Why You Should Apply:
* Competitive Salary: $20.60 to $21.54 per hour, based on qualifications and experience.
* Amazing Benefits: Enjoy an exceptional Benefits Package including health care for eligible employees and their dependents at our free medical clinic offering primary care, select medications, select lab services, and more.
* Generous Paid Time Off: Full time employees earn up to 8 hours of vacation per month increasing with years of service and a strong retirement plan through the Public Employees Retirement System of Idaho (PERSI).
* Career Growth: Opportunities for career advancement and public student loan forgiveness eligibility.
What You'll Be Doing:
* Providing exceptional front-counter customer service to the public and assisting with inquiries related to property assessments and valuations.
* Interpreting assessment records and appraisal notes to guide customers through property ownership and assessment procedures.
* Coordinating with Appraisers, Land Records, and Mapping staff to resolve complex inquiries.
* Handling a high-volume phone system, multitasking, and staying organized in a fast-paced, customer-focused environment.
Do You Qualify? We're looking for someone with:
* A high school diploma (or GED) and at least six months of related experience or training (no degree required).
* Excellent customer service skills and the ability to communicate effectively.
* A good understanding of administrative and secretarial procedures, real estate, property ownership transfers, or title chains is a plus.
* The ability to maintain composure and professionalism in a high-pressure environment.
* A valid driver's license and a clean driving record (must be insurable).
* Click here to view the full job description.
This Is the Job for You If:
* You thrive in busy office environments and enjoy providing front-line support to people.
* You're organized, detail-oriented, and excel at managing multiple tasks simultaneously.
* You handle stressful situations with calmness and professionalism.
* You love contributing to the community and providing crucial services that make a real difference.
About Kootenai County: Located in beautiful northern Idaho, Kootenai County offers an unmatched quality of life surrounded by scenic mountains and over 20 pristine lakes. If you enjoy outdoor activities like hiking, boating, and skiing, this is the perfect place to call home! With a low crime rate, a welcoming community, and the city of Coeur d'Alene offering a vibrant atmosphere, it's an ideal location for both work and play.
Apply Today! To apply, visit Kootenai County Employment Opportunities and submit your online application. Be sure to attach your cover letter and resume with your application to be considered for this position.
For questions, please contact Human Resources at ************** or email *************.
Equal Opportunity Employer/Vets Preference/Drug-Free Workplace
We look forward to hearing from you!
Easy ApplyCustomer Service Associate
Customer service advocate job in Spokane, WA
at Savers / Value Village
Job Title: Customer Service AssociatePay Range: Our starting pay ranges from $16.70 to $17.61 depending on job duty/position.$16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft$16.96 = Clothing Sorter/Hanger, Hardware Sorter$17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes$17.61 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 708 W Boone, Spokane, WA 99201
Auto-ApplyCustomer Service Representative
Customer service advocate job in Spokane Valley, WA
Skills/Education Qualifications
High School Diploma or GED.
One to three years related experience or training; or equivalent combination of education and experience.
Mathematical, Reasoning, and Language skills are required.
Proficiency in Microsoft Office including Word and Excel.
The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location.
Answers telephone and directs calls to appropriate department.
Processing incoming and outgoing parts.
Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen.
Compares data entered with source documents to detect errors.
Processes purchase orders.
Take orders for residential install/service customers.
Assist in scheduling and dispatching.
Provides backup support for office staff.
Auto-ApplyCustomer Service Associate
Customer service advocate job in Spokane, WA
Share: share to e-mail Job Title: Customer Service Associate . $16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
$16.96 = Clothing Sorter/Hanger, Hardware Sorter
$17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
$17.61 = Clothing Grader, Hardware Pricer, Material Handler
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
Location: 708 W Boone, Spokane, WA 99201
Share: share to e-mail
Customer Service Rep(07324) - 3904 E Mullan Ave
Customer service advocate job in Post Falls, ID
Domino's in Post Falls is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all employees receive 50% off carryout orders, we offer health insurance, free crew pies during scheduled shifts and flexibility with scheduling needs. We are open from 10am to 2am every day and having openings anytime you are available between those hours. We have flexible schedules and can almost accommodate any need to help you out with the hours you have available to work. Domino's is the #1 pizza company in the world and there are many opportunities with Domino's to grow a great career for a leader in the pizza industry.
Job Description
Job duties are to help in the store where needed. We have different areas of the store that have certain duties and responsibilities. The areas are Phones, Front Counter, Box Tagging, Oven Tending and Makeline. We have a fast paced and fun environment to accomplish the goals of our team. Pay ranges from $10 an hour for first timers and go up to $20 an hour for our top Assistant Managers. These jobs can lead to a promotion of General Manager at your own store with the right candidate. Great pay and a great job for anyone who has an interest in pizza.
Additional Information
All your information will be kept confidential according to EEO guidelines.
AT&T Customer Service Representative
Customer service advocate job in Post Falls, ID
Kinetic Strategies Group is a prominent sales and marketing firm in the Spokane area that partners with innovative clients to deliver exponential services. Our goal is to provide products and services that will positively impact customer's lives. As we continue to expand, we are looking for a dedicated AT&T Customer Service Representative to join our team.
As an AT&T Customer Service Representative, you will be the first point of contact for current and prospective customers. You will assist them in the enrollment process, ensuring a positive customer experience. The ideal candidate will be goal-oriented and enjoy working with people.
Responsibilities of an AT&T Customer Service Representative:
Work closely with the marketing, sales, and other AT&T Customer Service Representatives to identify new sales strategies for improving sales performance and optimizing customer satisfaction
Engage with customers in person, building strong relationships by listening to their needs and providing personalized product recommendations
Manage customer accounts, and address any complaints or concerns they have, and offer personalized solutions, fostering long-term loyalty
Stay up to date on all products, services, and promotions offered to effectively assist customers and optimize sales opportunities
Document customer interactions and sales activities to accurately track sales performance and customer retention
Qualifications of an AT&T Customer Service Representative:
Experience in customer service, retail, or sales is preferred but not required
Excellent communication and interpersonal skills with the ability to engage with customers and team members effectively
Ability to thrive in a fast-paced environment independently and as part of a team
Highly organized with strong attention to detail
Flexibility to work evenings and weekends as needed
Why Choose Us?
Competitive weekly pay with performance-based incentives
Personal growth and career advancement opportunities
Supportive team environment
#LI-Onsite
Auto-ApplyCustomer Service Representative - Post Falls, ID
Customer service advocate job in Post Falls, ID
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative - State Farm Agent Team Member
Customer service advocate job in Rathdrum, ID
Responsive recruiter Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus based on experience
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $45,000.00 - $55,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Post Falls, ID and help customers with their insurance and financial services needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Auto-ApplyPart-Time Program Services Specialist- Aviation
Customer service advocate job in Spokane, WA
Definition Part-Time Position (0.625 FTE) 25 hours per week with district benefits pro-rated based on FTE Under general supervision, to provide administrative, liaison and program support services for students in specialized College programs; and to perform related duties as assigned.
Distinguishing Characteristics
This classification performs administrative, technical and office support work in coordinating one or more of the College's student support services programs, working with a program manager. Responsibilities of this class include student and program advocacy, outreach and recruitment, and administrative functions such as budget projection and monitoring, maintaining and updating detailed records and financial accounts, and preparing periodic and special reports including those to the Chancellor's office. Assignments require incumbents to exercise judgment within established program and College guidelines. This class differs from Senior Program Services Specialist in that the latter independently provides such support for the most complex and critical programs.
Ideal Candidate
The ideal candidate is a highly organized and equity-minded professional who excels in both program coordination and administrative management. They bring strong skills in budget tracking, grant compliance, and financial reporting-critical to the success of the Aviation program. Proficiency with Excel, financial systems, and institutional software is essential, as is the ability to anticipate needs, resolve issues proactively, and work independently while upholding college policies and procedures. The successful candidate demonstrates initiative, critical thinking, and strong problem-solving abilities while fostering collaboration with the Dean, faculty, staff, and students. A commitment to inclusivity and student success is central to this role, with a focus on supporting historically underserved and underrepresented student populations. This position requires a balance of technical expertise and a student-centered approach, contributing to the overall excellence and impact of Gavilan College's Aviation Maintenance program in the community
Essential Duties
* Serves as liaison with, and represents the college's program to, external agencies on matters related to program funding, inter-agency program cooperation, services to or needs of specific clients/students, mandates, referrals, and other cooperation and coordination; ·
* Serves as liaison and contact with college staff regarding student needs, assistance, status and progress, special accommodations, program capabilities and limitations, production of materials, and related program matters;
* Reads and interprets program regulations and drafts objectives, plans and procedures to ensure compliance;
* Drafts and monitors the budget for the assigned program area; maintains expenditure records and prepares reports; works with the business office to resolve discrepancies; performs special budget tracking related to funding requirements; prepares invoices;
* Collects, compiles, summarizes and analyzes program, student and client statistics; inputs to computer and maintains data bases for data tracking, reporting, communication, and outreach;
* Prepares a variety of informational and required reports on program statistics, services, and activities;
* Prepares a variety of written materials including correspondence, reports, brochures, publications, and other materials, working in collaboration with college departments and programs;
* Determines eligibility of students for program services and benefits;
* Recruits students for program services and college attendance through program benefits;
* Provides program orientations for students, and explains policies, procedures and requirements to students and others;
* · Monitors student/client status, needs and progress;
* Confers with, advises and assists students on a variety of school, personal and program related issues, decisions and processes and makes referrals;
* Identifies appropriate resources and services within the college and community, and assists students/clients by arranging appointments, assisting with applications, discussion with referral agency or individual, and other coordination;
* Makes presentations to various groups to promote program utilization and understanding of issues related to the program and the individuals it serves;
* Arranges or prepares and conducts special training for students/clients, college staff, and others;
* Coordinates special events related to the program such as conferences and workshops;
* Identifies, obtains and maintains special resources for students/clients served and staff;
* Attends, conducts and/or participates in a variety of committees and meetings;
* Provides a variety of responsible office support for the program.
Minimum Qualifications, Education, and Experience
Knowledge of:
* Federal, state and other regulations pertaining to the program area.
* Procedures and requirements for student program eligibility.
* Program and service needs of students served by the program area.
* Principles and practices of program planning, budgeting and monitoring.
* Computer use and desktop applications software pertinent to the assigned area.
* English grammar, spelling and punctuation.
Skill in:
* Planning and delivering effective oral presentations to groups.
* Reading, interpreting and applying regulations, policies, and procedures related to the program.
* Planning and tracking program budgets.
* Drafting and implementing program plans, objectives and procedures.
* Representing the program at a variety of internal and external committees and meetings.
* Establishing and maintaining a variety of records, data and required reports.
* Preparing effective written reports and correspondence.
* Planning and coordinating special events related to the program.
* Establishing and maintaining effective working relationships with those contacted in the course of the work, including working with students with special needs.
Other Requirements: Must possess a valid California driver's license and have a satisfactory driving record; specified positions within this class may require certification of bilingual skills.
ILLUSTRATIVE EDUCATION AND EXPERIENCE:
An Associate of Arts degree with major coursework in business or public administration, or an area which would provide program-specific knowledge and skills, and two years of experience in program administration, analytical or instructional support.
PHYSICAL CHARACTERISTICS: The physical abilities involved in the performance of essential duties are:
Speech and hearing to communicate effectively in individual and group settings; manual dexterity to operate keyboards and manipulate papers; vision to read text, forms and computer screens; mobility to travel to committee meetings and conferences off campus.
WELLNESS SERVICES SPECIALIST
Customer service advocate job in Plummer, ID
Marimn Health All positions are filled based on Tribal Preference. We conduct pre-employment drug screening. Start Over with Job Search Returning Applicant? Login Now WELLNESS SERVICES SPECIALIST Job Code:2025-WC-007 Location:WELLNESS CENTER Preferred Experience:Entry Level Minimum Experience:Entry Level Job Category:Regular Full Time
Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020!
Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times!
Your employer paid benefits include:
* Medical, Dental, Prescription, and Vision for employee and all legal dependents.
* 401(k) plan with 10% employer match after 1 year of employment.
* Employer paid life insurance.
* Short and long term disability.
* Generous PTO with the ability to earn additional personal days.
Please note that this position is in Plummer, ID. Carpool opportunities are available.
QUALIFICATIONS: High school diploma or GED required. Preference will be given to applicants with current lifeguard certification, previous instructor experience, current CPR certification and/or Fitness Certification. Required training must be completed within six months of hire. Must have basic computer proficiency and demonstrated attendance history. Must be able to work flexible hours, including nights, weekends and holidays.
ADA ESSENTIAL FUNCTIONS:
* Hearing: within normal limits with or without use of corrective hearing devices.
* Vision: adequate to read 12-point type with or without use of corrective lenses.
* Must be able to verbally interact with staff, clients, and public.
* Manual dexterity of hands/fingers for writing and data entry.
* Able to lift up to 100 lbs.
* Standing >25% of the day.
* Walking >50% of the day.
* Pushing up to 60 lbs.
* Pulling up to 60 lbs.
* Rescue assist up to 300 lbs.
RESPONSIBILITIES:
* Maintains a positive peer relationship and performs as a team player.
* Plans and prioritizes to maintain a time and attendance record which complies with company policy.
* Provides excellent internal and external customer service assistance, providing knowledgeable and appropriate information to customers.
* Works independently in a very detail oriented manner and meets deadlines.
* Employee reports to work in a timely manner.
* Employee utilizes breaks and meal periods to care for personal business outside of the work area.
* Employee completes work assignments in a timely manner and appropriately exits the work area in a timely manner.
* Employee appropriately utilizes Time and Attendance for clocking in and out and schedules absences in advance when possible.
* Employee is regularly available for scheduled work shifts regularly and communicates absence to supervisor in a timely manner.
* Be a positive role model to all members/patients.
* Ability to answer the telephone with demonstrated professional phone etiquette, accepting coaching on needed skills to perform task.
* Be a positive team member with an ability to actively rotate in assignment to monitor the pool deck/fitness floor/gym/front desk coverage assignment.
* Ensures recreation facilities are safe, clean, and equipment operates correctly.
* Monitors activities to ensure facility policy and regulations are followed and enforced, while being consistent and fair at all times.
* Completed daily checklists to ensure all opening/mid-day/closing tasks have been done with a focus on ensuring member safety.
* Monitors the use of equipment within the Wellness/Coeur Center, supporting and re-directing usage as needed to ensure safety.
* Communicates directly with members to determine needs and interests, seeking support as needed
* Campaigns to promote fitness, aquatics, recreation, youth and cultural programs.
* Handles point-of sale transactions, billing payment drop-offs, and collects and records fees for snack/juice bar and pro shop.
* Other duties as assigned.
Customer Service Representative - State Farm Agent Team Member
Customer service advocate job in Rathdrum, ID
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus based on experience
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Associate
Customer service advocate job in Spokane Valley, WA
Share: share to e-mail Job Title: Customer Service Associate . $16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
$16.96 = Clothing Sorter/Hanger, Hardware Sorter
$17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
$17.61 = Clothing Grader, Hardware Pricer, Material Handler
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
Location: 12205 E Sprague Ave, Spokane Valley, WA 99206
Share: share to e-mail
Customer Service Associate
Customer service advocate job in Spokane Valley, WA
at Savers / Value Village
Job Title: Customer Service Associate
.
$16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
$16.96 = Clothing Sorter/Hanger, Hardware Sorter
$17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
$17.61 = Clothing Grader, Hardware Pricer, Material Handler
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
Location: 12205 E Sprague Ave, Spokane Valley, WA 99206
Auto-ApplyCustomer Service Rep(07383) - 608 N Spokane S
Customer service advocate job in Post Falls, ID
Taking orders over phone and over counter face to face. Working in store to restock inventory and help with product preparation. Light cleaning duties.
Must be 16 yrs of age
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Be no less than Sixteen (16) years of age.
Ability to pass applicable Company background checks.
Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders.
Superb ability to multi-task
Ability to function in a dynamic, fasted paced environment.
Ability to adjust to changing priorities.
Ability to enter orders using a computer keyboard or touch screen.
Ability to take orders over the counter or phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.
Additional Information
Looking for energetic happy customer service oriented team members.
WELLNESS SERVICES SPECIALIST (PART TIME)
Customer service advocate job in Plummer, ID
Marimn Health All positions are filled based on Tribal Preference. We conduct pre-employment drug screening. Start Over with Job Search Returning Applicant? Login Now WELLNESS SERVICES SPECIALIST (PART TIME) Job Code:2025-WC-005 Location:WELLNESS CENTER Preferred Experience:Entry Level Minimum Experience:Entry Level Job Category:Regular Part Time
Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020!
Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times!
Your employer paid benefits include:
* Medical, Dental, Prescription, and Vision for employee and all legal dependents.
* 401(k) plan with 10% employer match after 1 year of employment.
* Employer paid life insurance.
* Short and long term disability.
* Generous PTO with the ability to earn additional personal days.
Please note that this position is in Plummer, ID. Carpool opportunities are available.
QUALIFICATIONS: High school diploma or GED required. Preference will be given to applicants with current lifeguard certification, previous instructor experience, current CPR certification and/or Fitness Certification. Required training must be completed within six months of hire. Must have basic computer proficiency and demonstrated attendance history. Must be able to work flexible hours, including nights, weekends and holidays.
ADA ESSENTIAL FUNCTIONS:
* Hearing: within normal limits with or without use of corrective hearing devices.
* Vision: adequate to read 12-point type with or without use of corrective lenses.
* Must be able to verbally interact with staff, clients, and public.
* Manual dexterity of hands/fingers for writing and data entry.
* Able to lift up to 100 lbs.
* Standing >25% of the day.
* Walking >50% of the day.
* Pushing up to 60 lbs.
* Pulling up to 60 lbs.
* Rescue assist up to 300 lbs.
RESPONSIBILITIES:
* Maintains a positive peer relationship and performs as a team player.
* Plans and prioritizes to maintain a time and attendance record which complies with company policy.
* Provides excellent internal and external customer service assistance, providing knowledgeable and appropriate information to customers.
* Works independently in a very detail oriented manner and meets deadlines.
* Employee reports to work in a timely manner.
* Employee utilizes breaks and meal periods to care for personal business outside of the work area.
* Employee completes work assignments in a timely manner and appropriately exits the work area in a timely manner.
* Employee appropriately utilizes Time and Attendance for clocking in and out and schedules absences in advance when possible.
* Employee is regularly available for scheduled work shifts regularly and communicates absence to supervisor in a timely manner.
* Be a positive role model to all members/patients.
* Ability to answer the telephone with demonstrated professional phone etiquette, accepting coaching on needed skills to perform task.
* Be a positive team member with an ability to actively rotate in assignment to monitor the pool deck/fitness floor/gym/front desk coverage assignment.
* Ensures recreation facilities are safe, clean, and equipment operates correctly.
* Monitors activities to ensure facility policy and regulations are followed and enforced, while being consistent and fair at all times.
* Completed daily checklists to ensure all opening/mid-day/closing tasks have been done with a focus on ensuring member safety.
* Monitors the use of equipment within the Wellness/Coeur Center, supporting and re-directing usage as needed to ensure safety.
* Communicates directly with members to determine needs and interests, seeking support as needed
* Campaigns to promote fitness, aquatics, recreation, youth and cultural programs.
* Handles point-of sale transactions, billing payment drop-offs, and collects and records fees for snack/juice bar and pro shop.
* Other duties as assigned.