Desk officer vs desk clerk

The differences between desk officers and desk clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a desk officer has an average salary of $63,652, which is higher than the $29,096 average annual salary of a desk clerk.

The top three skills for a desk officer include intelligence community, government agencies and policy issues. The most important skills for a desk clerk are reservations, front desk, and customer service.

Desk officer vs desk clerk overview

	Desk Officer	Desk Clerk
Yearly salary	$63,652	$29,096
Hourly rate	$30.60	$13.99
Growth rate	3%	-
Number of jobs	80,567	113,183
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 35%
Average age	40	37
Years of experience	-	-

Desk officer vs desk clerk salary

Desk officers and desk clerks have different pay scales, as shown below.

	Desk Officer	Desk Clerk
Average salary	$63,652	$29,096
Salary range	Between $39,000 And $102,000	Between $23,000 And $36,000
Highest paying City	New York, NY	San Francisco, CA
Highest paying state	New York	California
Best paying company	Human Rights Watch	Deborah's Place
Best paying industry	Telecommunication	Manufacturing

Differences between desk officer and desk clerk education

There are a few differences between a desk officer and a desk clerk in terms of educational background:

	Desk Officer	Desk Clerk
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 35%
Most common major	Criminal Justice	Business
Most common college	California State University - Bakersfield	-

Desk officer vs desk clerk demographics

Here are the differences between desk officers' and desk clerks' demographics:

	Desk Officer	Desk Clerk
Average age	40	37
Gender ratio	Male, 61.1% Female, 38.9%	Male, 30.0% Female, 70.0%
Race ratio	Black or African American, 15.6% Unknown, 4.6% Hispanic or Latino, 16.9% Asian, 2.9% White, 59.0% American Indian and Alaska Native, 1.0%	Black or African American, 10.6% Unknown, 6.5% Hispanic or Latino, 16.5% Asian, 10.0% White, 55.1% American Indian and Alaska Native, 1.3%
LGBT Percentage	7%	13%

Differences between desk officer and desk clerk duties and responsibilities

Desk officer example responsibilities.

Manage and track status of requests for information and responses between multiple offices in NSA and request originators.
Utilize JWICS, SIPRNET M3, and DoD PERNET databases to research backgrounds and develop leads for counterintelligence and counterterrorism operations.
Manage confidential information and documentation, including financial data, and credit card information and payroll checks.
Educate both incoming USAID and other USG staff about USAID's programs in Afghanistan.
Monitor cctv and fire system.
Travele overseas in support of DoD elements.

Desk clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Assist with setting up meetings using PowerPoint presentations.
Book keeping, check ins, paperwork, PowerPoint, enter information into database.
Communicate with previous shift, organize shift and review reservations and update contingency
Position require guest reservations to be coordinate with housekeeping and maintenance needs.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.

Desk officer vs desk clerk skills

Common desk officer skills

Intelligence Community, 17%
Government Agencies, 10%
Policy Issues, 9%
National Security, 9%
HUMINT, 8%
DOD, 7%

Common desk clerk skills

Reservations, 22%
Front Desk, 14%
Customer Service, 12%
Room Availability, 11%
Direct Calls, 6%
Telephone Calls, 5%