Desk officer vs desk manager

The differences between desk officers and desk managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a desk manager has an average salary of $75,140, which is higher than the $63,652 average annual salary of a desk officer.

The top three skills for a desk officer include intelligence community, government agencies and policy issues. The most important skills for a desk manager are CRM, sales process, and quality customer service.

Desk officer vs desk manager overview

	Desk Officer	Desk Manager
Yearly salary	$63,652	$75,140
Hourly rate	$30.60	$36.12
Growth rate	3%	-
Number of jobs	80,567	45,871
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 65%
Average age	40	47
Years of experience	-	6

Desk officer vs desk manager salary

Desk officers and desk managers have different pay scales, as shown below.

	Desk Officer	Desk Manager
Average salary	$63,652	$75,140
Salary range	Between $39,000 And $102,000	Between $44,000 And $127,000
Highest paying City	New York, NY	Eureka, CA
Highest paying state	New York	New York
Best paying company	Human Rights Watch	ServiceNow
Best paying industry	Telecommunication	-

Differences between desk officer and desk manager education

There are a few differences between a desk officer and a desk manager in terms of educational background:

	Desk Officer	Desk Manager
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 65%
Most common major	Criminal Justice	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Desk officer vs desk manager demographics

Here are the differences between desk officers' and desk managers' demographics:

	Desk Officer	Desk Manager
Average age	40	47
Gender ratio	Male, 61.1% Female, 38.9%	Male, 54.9% Female, 45.1%
Race ratio	Black or African American, 15.6% Unknown, 4.6% Hispanic or Latino, 16.9% Asian, 2.9% White, 59.0% American Indian and Alaska Native, 1.0%	Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	8%

Differences between desk officer and desk manager duties and responsibilities

Desk officer example responsibilities.

Manage and track status of requests for information and responses between multiple offices in NSA and request originators.
Utilize JWICS, SIPRNET M3, and DoD PERNET databases to research backgrounds and develop leads for counterintelligence and counterterrorism operations.
Manage confidential information and documentation, including financial data, and credit card information and payroll checks.
Educate both incoming USAID and other USG staff about USAID's programs in Afghanistan.
Monitor cctv and fire system.
Travele overseas in support of DoD elements.

Desk manager example responsibilities.

Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
Maintain POS transactions and hotel budget.
Shred patient information to comply with HIPAA regulations.
Follow HIPAA guidelines to ensure staff compliance.assist with all dental procedures.
Design a multi-part training program for the primary POS program used in retail locations.
Import and export all patient data into the EMR from hospitals and other qualify health care providers.

Desk officer vs desk manager skills

Common desk officer skills

Intelligence Community, 17%
Government Agencies, 10%
Policy Issues, 9%
National Security, 9%
HUMINT, 8%
DOD, 7%

Common desk manager skills

CRM, 19%
Sales Process, 12%
Quality Customer Service, 10%
CSI, 9%
Sales People, 8%
Sales Desk, 5%