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The differences between device engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a device engineer and a customer engineer. Additionally, a customer engineer has an average salary of $101,212, which is higher than the $97,458 average annual salary of a device engineer.
The top three skills for a device engineer include python, data analysis and JMP. The most important skills for a customer engineer are customer service, technical problems, and level agreements.
| Device Engineer | Customer Engineer | |
| Yearly salary | $97,458 | $101,212 |
| Hourly rate | $46.85 | $48.66 |
| Growth rate | 3% | 3% |
| Number of jobs | 42,316 | 44,709 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 46% |
| Average age | 45 | 45 |
| Years of experience | 6 | 6 |
A device engineer specializes in designing and developing mechanical devices and equipment in adherence to industry or client needs. They may work for companies that produce medical, construction, or even manufacturing devices. Although the extent of their responsibilities depends on their place of employment, they typically include conducting research and analysis, creating prototypes and test structures, coordinating with staff and fellow engineers, performing installations and repairs, and providing technical support to staff as needed. Moreover, a device engineer participates in developing and promoting safety standards and regulations for the products and the workplace.
A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.
Device engineers and customer engineers have different pay scales, as shown below.
| Device Engineer | Customer Engineer | |
| Average salary | $97,458 | $101,212 |
| Salary range | Between $72,000 And $130,000 | Between $77,000 And $131,000 |
| Highest paying City | South San Francisco, CA | San Francisco, CA |
| Highest paying state | California | New Jersey |
| Best paying company | Meta | |
| Best paying industry | Technology | Start-up |
There are a few differences between a device engineer and a customer engineer in terms of educational background:
| Device Engineer | Customer Engineer | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 46% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | California State University - Long Beach | Stanford University |
Here are the differences between device engineers' and customer engineers' demographics:
| Device Engineer | Customer Engineer | |
| Average age | 45 | 45 |
| Gender ratio | Male, 83.1% Female, 16.9% | Male, 90.4% Female, 9.6% |
| Race ratio | Black or African American, 4.1% Unknown, 4.6% Hispanic or Latino, 9.0% Asian, 24.8% White, 57.4% American Indian and Alaska Native, 0.2% | Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |