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  • Dispatcher

    Onsite Safety 4.2company rating

    Dispatcher job in Oviedo, FL

    Full-time Description The Dispatcher's primary objective is to ensure timely and logistically efficient routing and dispatching of services. The Dispatcher monitors live routes, schedules and reschedules jobs, and communicates with Customer Service Representatives (CSRs) and the Field Operations teams, including Regional (RFMs) and Area Field Managers (AFMs) and Service Technicians (STs), regarding routes and scheduling. Reporting to the Lead Dispatcher, the Dispatcher upholds Onsite Safety's mission, vision, and core values in all aspects of their work. Requirements Essential Job Functions Dispatch job requests to (STs) based on job specifications and customer-required completion dates. Receive confirmed customer job request lists from CSRs. Strategically assign STs and schedule confirmed jobs according to optimized routes. Communicate with customers to confirm next-day scheduled jobs. Coordinate with Customer Support and field teams to schedule confirmed same-day job requests. Monitor the routes, status, and GPS tracking of field personnel to adjust schedules for the current and following day. Communicate and coordinate with CSRs and the Field Operations when logistical issues or route changes occur. Perform other duties as assigned by management. Work Environment and Time Requirements The Dispatcher works in an office environment and works a standard 40-hour work week. Minimum Qualifications High school diploma or equivalent. 6 months of dispatch or customer service experience. Proficient in document and spreadsheet software, field service management software, and supply chain management software; 55+ WPM. Solution-oriented team player with the ability to professionally convey information in a time-sensitive manner. Preferred Qualifications 1+ years of dispatch or customer service experience. Onsite Safety, Inc. is an Equal Employment Opportunity (EEO) employer and Drug-Free Workplace and prohibits employment discrimination against employees and applicants based on their age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws. Salary Description $16
    $26k-34k yearly est. 35d ago
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  • 911 Dispatcher

    City of Winter Garden 3.4company rating

    Dispatcher job in Winter Garden, FL

    911 Dispatcher - Public Safety Telecommunicator Sign-on Bonus of up to $5,000.00 for experienced Dispatchers. Bonus amount calculated based on total years of experience. Pay is qualification based with a range of $21.25 - $34.65 per hour. Experienced Dispatchers qualifications will be considered when determining starting rate! The hourly starting rate for entry level 911 Dispatchers is $20.94 per hour. Due to a shift differential, Telecommunicators who work the overnight shift, earn an additional $1.00 per hour and are paid $21.94 per hour. This position requires the ability to work rotating 12-hour shifts, holidays, weekends, and emergencies, including overtime, if deemed necessary. This positon requires an online three minute typing assessment. WORK OBJECTIVE Performs highly responsible, specialized work in receiving and prioritizing incoming calls for service and then dispatching emergency and non-emergency personnel and resources through the Police Computer Aided Dispatch (CAD) system. Responsible for obtaining and entering information from these calls and assigning appropriate priorities, signals, and codes to dispatch police units to locations where assistance is required, while also monitoring multiple frequencies and viewing multiple computer/camera screens. Responsibilities also include acting as a liaison with other Law Enforcement agencies through the use of radio, teletype and telephone equipment. The position works within the scope of established laws, rules, and regulations of the work, however, is expected to exercise considerable judgment and initiative in performing work under the established policies and procedures. ESSENTIAL FUNCTIONS Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone calls, gathering information to determine the caller's needs and entering information into the Computer aided dispatch (CAD) system. Receives and assigns complaints to appropriate mobile units for Police Service to resolve calls while also relaying requests from mobile units to appropriate individuals. Alerts/dispatches police units to locations where assistance is required, keeping track of the status and location of on-duty police units. Monitors other Public Safety Radio channels for information pertinent to this agency. Maintains accurate status records of all Department units through various logs. Provides callers with lifesaving instructions in life-threatening situations. Operates base station radio network using the various assigned frequencies. Operates the CAD system, radio equipment, and teletype as part of the F.C.I.C. and N.C.I.C. Network. Performs other duties as assigned by Communications management or a command officer. The Communications Unit works 24 hours, 365 days a year including holidays. Applicants must be available to work 12-hour shifts that may include weekends, late night and/or holidays as well as the possibility to work extended hours with short notice and the potential for mandatory overtime. MINIMUM QUALIFICATIONS At least eighteen (18) years of age, with a High School Diploma or GED equivalent. Ability to type proficiently at a minimum speed of THIRTY (30) words per minute. Ability to pass/obtain a Public Safety Telecommunicator certification within 12 months from date of hire. Ability to work rotating 12-hour shifts, holidays, weekends, and emergencies, including overtime, if deemed necessary. Be tobacco free and remain tobacco free throughout employment. Be drug free and subject to random drug screens throughout employment. Previous experience with another law enforcement agency, current/prior certification as a Public Safety Telecommunicator, prior experience transmitting and receiving messages over a radio, and/or bilingual in both English and Spanish are highly desirable, but not required. Applicants who qualify are required to pass applicable testing and a complete background investigation including computer based testing; interviews; polygraph examination, prior employment, fingerprint and background check (includes complete driving record and criminal history), medical examination, and a drug screen. Exceptions to the minimum qualifications must be reviewed by the Human Resources Director and approved by the City Manager prior to job offer. KNOWLEDGE, SKILLS AND ABILITIES Ability to operate/use radio and telephone transmitting and receiving equipment, fax, copier, computer, and various types of computer software. Ability to react calmly, quickly, and promptly when handling emergency situations for sustained periods of time. Must maintain a professional demeanor; demonstrate courtesy, diplomacy, tact and discretion; and provide excellent customer service. Must be detail-oriented with multitasking skills, initiative, a desire to help others, and the ability to function as a team member. Ability to communicate clearly, effectively and concisely, both orally and in writing; engage in active listening and critical thinking; and make sound decisions during stressful situations. Ability to make sound decisions based on policy and procedures when handling escalated, sensitive and unique situations. Ability to maintain flexibility and adaptability when performing tasks and duties in a dynamic environment. Ability to learn the City's geography including key buildings and landmarks. PHYSICAL & ENVIRONMENTAL DEMANDS The work is sedentary in nature and requires sitting for prolonged periods of time wearing a headset, which restricts movement in the work area. May include periodic standing and walking and lifting or moving light items associated with clerical office operations. Requires the sustained ability to use close and peripheral vision; talk; hear; use hands and fingers to handle, feel, and type; and hands and arms to reach and handle. Work is performed in an enclosed area with moderate background noise from radios, telephones, teletype machines and other equipment. The City of Winter Garden is an Equal Opportunity Employer. In compliance with Equal Employment Opportunity guidelines and the Americans with Disabilities Act, the City of Winter Garden provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $21.3-34.7 hourly 60d+ ago
  • Service Dispatcher

    Ambrose Air

    Dispatcher job in Orlando, FL

    The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan. Benefits Paid Training Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Year-Round Work Spiffs, Rewards, & Employee Contests Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with Ambrose Air, Inc. service technicians, suppliers, and service customers. Representative duties include: Assisting the Service Manager in the planning, organizing, and coordination of department resources and goals. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Training field technicians in customer service skills, non-technical procedures, sales and marketing techniques. Maintaining a working relationship with the accounts receivable staff on the collection of problem accounts, negotiating credit when applicable to build the customer base, overseeing open account customers when credit limit has been exceeded. Coordinating the scheduling of the Parts Runner's time with the Installation Manager. Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager. Working with suppliers on issues pertaining to parts performance, reliability, pricing, and availability; while reporting difficult and high profile problems and issues to the Service Manager. Performing related staff-level duties as directed by the Service Manager. Job Qualifications: Proven supervisory experience in a customer service environment preferably in HVACR contracting or building services industry. Ability to negotiate orders with suppliers to ensure prompt and timely receipt of materials at the best possible price. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician. Knowledge of HVACR-related terms, training, job-costing, marketing and sales. Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls, and TT calls from hearing impaired customers. Ability to serve as the Service Manager in the absence of the incumbent. Physical ability and initiative to meet with customers on the job-site to demonstrate Ambrose Air, Inc.'s commitment to superior customer service and concern for its clients. Skill and ability to sell service jobs and service contracts, face-to-face, in a letter, and on the phone. Ability to comprehend and implement applicable federal, state, and local government laws, rules, and regulations, as they apply to the HVACR industry. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers. Current (state) driver's license. Compensation: $20.00 - $25.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
    $20-25 hourly Auto-Apply 60d+ ago
  • Local Dispatcher for Moving Industry

    1776 Moving & Storage

    Dispatcher job in Orlando, FL

    1776 Moving and Storage Inc. has an immediate opening for a Local Dispatcher in the Orlando office. The ideal candidate will be highly motivated and share in our commitment to providing excellent service. that has room for immediate advancement for the right candidate. Qualifications: Ā· Must be computer literate Ā· Must be reliable, dependable and punctual Ā· Ability to handle stressful situations Ā· Ability to meet aggressive deadlines and juggle multiple priorities Ā· Excellent communication and organizational skills Ā· Ability to excel in a fast paced work environment Ā· Knowledge of the Central Florida area Ā· Must have reliable transportation Ā· Must have a valid driver's license Ā· Must have a minimum of 2 years driving experience with a 26ft straight truck Ā· Ideal candidate will have 1 year of forklift operation experience Ā· Prior dispatching experience a plus, but not necessary Requirements Special Requirements: Must be willing to be available on weekends and after hours during the week if needed. Early morning starts are frequent. This is a hands-on position that requires physical work as needed. Responsibilities: Ā· Schedule local moving services efficiently to provide a first class moving experience Ā· Responsible for the hiring and training of local movers and drivers Ā· Enforces company policies and ensures standards are being met with movers and drivers Ā· Handle inbound calls Ā· Maintain equipment files Ā· Fill in when necessary as a driver/crew leader Ā· Assist with warehouse work when needed Ā· Other miscellaneous duties as needed Salary Description $17.00 - $20.00/per hour to start
    $17-20 hourly 60d+ ago
  • Passenger Service Dispatcher

    Bags 4.3company rating

    Dispatcher job in Orlando, FL

    Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $14.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
    $14 hourly 3d ago
  • Emergency Communications Fire/EMS Dispatcher

    Seminole County, Fl 4.3company rating

    Dispatcher job in Sanford, FL

    Answers incoming emergency and non-emergency calls for emergency services provision via phone, text and radio(s). Provides emergency medical dispatch instructions to incoming callers. Dispatches Fire-Rescue units to a wide variety of emergency situations, communicates via radio to units and processes the calls by producing detailed logs of transmissions to and from the Communications Center and units in the field, makes notifications to key staff, partner agencies, personnel and units. Provides optimum customer service to callers under significant emotional strain and stress. Annual Salaries are not inclusive of any automatic overtime. Typical schedule is 2,184 hours annually. CAREER PATHING OPPORTUNITIES Emergency Communication Trainee/Dispatcher I (Successfully complete 6 month county probation period)$37,044.00/yr Emergency Communications Dispatcher II (Complete in house state certified 4 week training academy; Attend and successfully pass an Emergency Medical Dispatch Course) $38,896.00/yr Emergency Communications Dispatcher III (160-240 hours of radio dispatch training; Successfully obtained Public Safety Telecommunicator certification; Pass Emergency Communications Dispatch exam part 1 and 2 with an 80% or higher)$41,618.00/yr Emergency Communications Dispatcher IV (240-300 hours of radio training; Meet or exceeds dispatch average of 30 seconds; Passed the Emergency Communications Dispatch Exam part 3 with a 80% or higher) $44,947.00/yr Additional Incentives: Night Differential On-Call Pay Communications Training Officer Note: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position. Provides customer service and lifesaving instructions to the citizens of Seminole County and internal customers. Dispatches and tracks fire/rescue units to various emergencies within the County. Answers emergency and non-emergency calls via 9-1-1 phone system, Motorola radio system, and administrative telephone lines. Extracts necessary information from incoming calls, including evaluating calls to determine the nature and urgency of the call. Operates an advanced Fire/EMS Emergency Communication suite consisting of computer aided dispatch (CAD), multiple computer terminals and monitors, multiple interfaced systems and applications, computerized telephone system and Motorola radio system. Requires multi-tasking; simultaneous typing (rapid keyboarding), talking on the radio, answering multiple telephone calls, and switching between computer screens and applications. Utilizes emergency medical and fire dispatching software to assess caller situation and provide lifesaving instruction when necessary while units are in route. Studies and maintains familiarity with the locations and common place names of major roads, streets, industrial plants, county parks, and buildings in the County. Responsible for dispatching the closes and most appropriate Fire/EMS unit(s). Responsible for tracking of the status and location of all fire apparatus and fire investigators. Transmits messages and information to Fire/EMS units responding to calls. Provides emergency medical and fire instructions to citizens while EMS and Fire units are in route. Contacts outside agencies and other departments to coordinate aid (i.e., contacts utility companies to inform that wires are down or to arrange for electrical shutoffs, contacts the water services department to arrange for water turn-off, contacts law enforcement for police assistance). Answers routine questions or refers calls to appropriate agencies on non-Fire/EMS inquiries Answers after hours calls for various County departments. Consults supervisor on non-routine matters. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Additional Duties Performs other related work as required. In the event of an emergency, all employees are considered essential personnel and may be required to perform alternate duties. High School Diploma/GED required. Pass ECOMM testing standards - Previous testing scores within the last year will be accepted. Must be able to Type min 35 wpm with typing test required. Licenses and/or Certifications: Must obtain CPR certification, Florida 911 Public Safety Telecommunication certification, and the International Academy of Emergency Medical Dispatcher certification within one year from hire and maintain these certifications as required for continued employment in the position. A comparable amount of education, training, or experience may be substituted for the minimum qualifications. * Preference will be given to candidates with an Associates Degree and/or with previous dispatch, emergency communication center or call center experience. Knowledge of or ability to learn Seminole County geography. Knowledge of or ability to learn proper radio operation and dispatching procedures. Ability to operate two-way radio equipment. Ability to read maps. Ability to operate a computerized multi-mode telephone system. Ability to use good dictation and clear speaking voice, and deal with multiple situations simultaneously. Ability to deal with the public in a compassionate and effective manner. Ability to deal professionally with the general public, commanding officers, law enforcement and other officials. Ability to communicate effectively in both oral and written form. Ability to transition from periods of mental and physical inactivity to periods of intense and stressful mental and physical activity (rapid keyboarding) at a moment's notice. Ability to follow oral and written directions. Ability to display sound judgement and take decisive action. Ability to process and respond to large amount of information. Ability to work in a team environment. Ability to maintain effective working relationships. Strong computer skills and ability to work multiple software programs simultaneously. Ability to remain calm and focused under emergency conditions. Ability to adapt to physiological changes associated with spikes in adrenaline, including increased heart rate, body temperature and blood pressure. Must possess and maintain a valid Florida Driver's License. All employees must attend Seminole County Required Trainings. Department Specific trainings per position may be required. Must be willing to work rotating shifts, nights, weekends, holidays. (This may include being called in for minimum staffing, shift coverage and/or community and natural disasters).
    $37k-44.9k yearly 13d ago
  • Dispatcher

    Guardian Fleet Services

    Dispatcher job in Orlando, FL

    Dispatcher/Customer Service $1,500 Sign on Bonus We are looking for a professional and reliable dispatcher to join our team and act as the company's first point of contact for emergency and non-emergency calls. In this position you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing tow truck drivers. Essential Duties Provide customer service excellence with each and every call. Politely answer emergency and non-emergency calls and document important information. Respond to any issues and follow-up by coordinating with the appropriate departments or field units. Operate and manage a multi-line telephone console system. Direct tow truck drivers to appropriate locations according to predetermined schedules, ETAs, customer requests or immediate needs and supervise the routes by GPS when needed. Prioritize and organize calls according to urgency. Providing customers with pricing information and respond to any queries they may have. Maintain records and Process customer payments. Maintaining records pertaining to work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for supervisor. Other duties as assigned. Qualifications, Education, Experience High School Diploma or Equivalent Excellent communication and interpersonal skills. Ability to answer multiple phone calls in a busy setting. Ability to have a professional demeaner and phone etiquette. Ability to address problems and requests by transmitting information or providing solutions to the team. Ability to read and write in English. Accurate data entry. Computer literate. Knowledge of Tow book software a plus! Ability to work Days, Nights and Weekends Physical Requirements Ability to clearly communicate both orally and in writing on a telephone and on a computer for extended periods. Routinely requires sitting at a desk and viewing a display screen for extended periods. Ability to access, input, and retrieve information from a computer or other electronic device. Routinely requires moderate (up to 40 pounds) lifting and carrying. Routinely requires walking, standing, sitting, kneeling, stooping, reaching up, twisting, and bending. Good hearing and vision required. Benefits Offered: Two medical plans Two dental plans Vision Employer paid Life and AD&D Voluntary Insurance plans 401(k) Plan Short Term Disability Long Term Disability Holiday Pay PTO Employee Assistance Program Sign on Bonus Employee Referral Bonus EEOC Policy Statement - Guardian Fleet Services is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications. We encourage all qualified applicants to apply. ****************************
    $27k-36k yearly est. 60d+ ago
  • Dispatcher

    Imperial Dade

    Dispatcher job in Orlando, FL

    Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches. All correspondence will come directly from Imperial Dade and not a personal email address. We are seeking a reliable, detail-oriented Transportation Dispatcher to join our team. In this role, you will coordinate drivers, manage schedules, and ensure efficient and timely transportation operations. The ideal candidate is organized, calm under pressure, and skilled at problem-solving in a fast-paced environment. This position is Monday to Friday from 4:00 am-12:30 pm Key Responsibilities * Assign and coordinate drivers, routes, and daily schedules. * Monitor vehicle locations, traffic, weather, and route progress to ensure on-time performance. * Communicate with drivers throughout their shifts, providing updates and resolving issues. * Respond quickly to unexpected delays, breakdowns, or incidents. * Maintain accurate logs, dispatch notes, delivery records, and compliance documentation. * Communicate with customer service regarding schedule changes, delivery status, and service inquiries. * Ensure adherence to DOT regulations and company policies. Qualifications * High school diploma or GED required. * Proficiency in Microsoft Office Suite (Excel, Word, Outlook) for reporting and communication. * CDL A or CDL B preferred * Previous experience in dispatching, transportation, logistics, or fleet operations preferred. * Strong communication skills-both verbal and written. * Bilingual will be a plus * Ability to multitask and stay organized in a busy environment. * Solid problem-solving and decision-making abilities. * Proficiency with dispatching software, GPS systems, and basic computer applications (e.g., Omnitracs, Geotab, Samsara, KeepTruckin). * Familiar with DOT regulations. * Strong customer service skills and professionalism under pressure. Physical & Schedule Requirements * Ability to sit and work at a dispatch station for extended periods. * Willingness to work flexible hours, including nights, weekends, or holidays as needed.
    $27k-36k yearly est. Auto-Apply 19d ago
  • Dispatcher/MOD

    Sipley The Best

    Dispatcher job in Sanford, FL

    Benefits: Employee discounts Paid time off ** BUS DISPATCHERS NEEDED - FULL TIME ** - $17 to $20 per hour ** CDL A / B W/PASSENGER ENDORSEMENT REQUIRED** The Dispatcher role includes planning, scheduling, coordinating and controlling drivers. You will be using the telephone and computer to communicate with drivers and traffic control. Other duties included: Fueling Dumping buses Assisting driver's that are starting their run and ending Monitoring drivers on GPS Helping cleaning staff if needed to get a bus cleaned and ready for next run Paid time off Sick leave Compensation: $17.00 - $20.00 per hour
    $17-20 hourly Auto-Apply 60d+ ago
  • Customer Service / Dispatcher

    4 Seasons Air Conditioning and Heating

    Dispatcher job in Orlando, FL

    Benefits: Competitive salary Dental insurance Health insurance Tuition assistance Vision insurance Employee discounts Opportunity for advancement Paid time off Training & development Wellness resources The Service Dispatcher is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. Excellent listening ability, empathy and customer service skills are required. Benefits Paid Training Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Year-Round Work Spiffs, Rewards, & Employee Contests Initiative, integrity, organizational, and supervisory skills are essential to achieving success in this position. You will be dealing with virtually all demographic groups, with the majority of daily contacts being with service technicians and service customers. Representative duties include: Taking direction to help the department achieve it's goals. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Keeping customers in the communication loop, before, during and after the service call - as needed. Coordinate with purchasing to get customers back up and running ASAP. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager. Performing related staff-level duties as directed by the Service Manager. Job Qualifications: Proven experience in a customer service environment. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Knowledge of HVACR-related terms. Ability and initiative to work a standard schedule, including a willingness to be on-call for purposes of taking emergency service calls, and TT calls from hearing impaired customers. Skill and ability to sell planned maintenance on the phone. Ability to dispatch technicians scheduled for on-call duty in delivery of prompt, efficient service to after-hours customers. There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
    $26k-35k yearly est. Auto-Apply 60d+ ago
  • Service Dispatcher

    Armstrong Air & Heating

    Dispatcher job in Winter Garden, FL

    Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan. Benefits Paid Training Paid Time Off Health, Dental, Vision, Life and AFLAC Benefits Available Year-Round Work Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with Armstrong Air & Heating, Inc. service technicians, suppliers, and service customers. Representative duties include: Assisting the Service Manager in the planning, organizing, and coordination of department resources and goals. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Training field technicians in customer service skills, non-technical procedures, sales and marketing techniques. Maintaining a working relationship with the accounts receivable staff on the collection of problem accounts, negotiating credit when applicable to build the customer base, overseeing open account customers when credit limit has been exceeded. Coordinating the scheduling of the Parts Runner's time with the Installation Manager. Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager. Working with suppliers on issues pertaining to parts performance, reliability, pricing, and availability; while reporting difficult and high profile problems and issues to the Service Manager. Performing related staff-level duties as directed by the Service Manager. Job Qualifications: Proven supervisory experience in a customer service environment preferably in HVACR contracting or building services industry. Ability to negotiate orders with suppliers to ensure prompt and timely receipt of materials at the best possible price. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician. Knowledge of HVACR-related terms, training, job-costing, marketing and sales. Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls, and TT calls from hearing impaired customers. Ability to serve as the Service Manager in the absence of the incumbent. Physical ability and initiative to meet with customers on the job-site to demonstrate Armstrong Air & Heating, Inc.'s commitment to superior customer service and concern for its clients. Skill and ability to sell service jobs and service contracts, face-to-face, in a letter, and on the phone. Ability to comprehend and implement applicable federal, state, and local government laws, rules, and regulations, as they apply to the HVACR industry. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers. Current (state) driver's license. Compensation: $16.00 - $25.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
    $16-25 hourly Auto-Apply 60d+ ago
  • Dispatcher

    Rinker Pipe

    Dispatcher job in Winter Haven, FL

    Why Join Our Team? Joining Rinker means becoming a part of a team that's committed to making a positive impact. When you work with us, you're not just building structures; you're contributing to the growth and development of communities. As Dispatcher, you will work with the dispatching systems to maximize production, delivery efficiency, and service. Communicate professionally and clearly with drivers, production supervisors, and clients to maximize service, production, and delivery efficiency. Receive, record, and dispatch orders to approved customers. Join our team and enjoy a comprehensive benefits package that includes competitive pay, a 401k match, paid vacation, holidays, employee discounts, and more. Why Choose a Career with Us? * Growth and Learning: We provide an environment that encourages personal and professional growth, helping you build a long-lasting, successful career. * Innovation: Be a part of a team that's shaping the future of construction and infrastructure. * Impact: What we build today will shape the world for generations to come. Your work here will be your legacy, impacting communities and leaving a lasting mark on the world. * Collaboration: We value collaboration and teamwork, knowing that the best solutions are born through shared knowledge and diverse perspectives. Join us and work with talented, like-minded professionals. About the Role: * Arranges schedules and dispatches workers, work crews, equipment, or service vehicles to appropriate locations for normal installation, service, or emergency repairs or for conveyance of materials, freight, or passengers. * Receives telephone and written work orders, and relays work orders, requests, messages, and information to appropriate personnel or departments. * Transmits assignments using radio or telephone. * Arranges for necessary repairs required to restore service and schedules. * Talks with customers or management to address problems or questions regarding requests for service or equipment. * Compiles statistics and daily reports on work progress. Qualifications: * 2 - 4 years of experience in a fast-paced multi-task environment. * Will possess excellent verbal/written communication skills * The ability to work well under pressure * Have experience in shipping and truck loading and * Have strong data entry and computer skills. * Knowledge of DOT regulations are also required. We're always on the lookout for passionate individuals who are committed to Excellence and share our vision of a better future. If you're ready to take the next step in your career and contribute to some of the most exciting infrastructure projects, we invite you to explore our current job openings and start your journey with us. Ready to Apply? * The process is simple. Click on the "apply" button to get started.
    $27k-36k yearly est. 43d ago
  • Communications Operator / 911 Dispatcher

    City of Lake Alfred 3.2company rating

    Dispatcher job in Lake Alfred, FL

    Job Description COMMUNICATIONS OPERATOR/DISPATCHER, POLICE DEPARTMENT $41,972 - $45,432 annual salary, $20.18 - $21.84 per hour Employee Benefits: 401(a) & 457(b) Retirement, Employer Paid Health Insurance Tuition Reimbursement, Sick and Vacation Paid Time Off, Holiday Paid Time Off, Employee Referral Bonus Program, Employee Wellness Program. GENERAL DESCRIPTION: Performs work within a twenty-four (24) hour per day, seven (7) days per week emergency dispatch center, taking both police and fire calls for service and dispatching the appropriate service calls. Answers equipment (phones, radios, and E911 calls) to receive and/or respond to emergency and non-emergency requests for assistance/information from officers and the general public to assist in the protection of life and property. Accountable to and works under the direction of the Police Chief. ESSENTIAL JOB FUNCTIONS: Operates multiple modes of communication equipment such as telephones, two-way radio systems, computers, Computer Aided Dispatch System, and enhanced 911 Public Safety Answering Point system. Receives information and/or complaints from the public via telephone, radio, and in person. Processes information and complaints with the appropriate response or disposition made and recorded in written and/or computerized form. As necessary, route information to the appropriate authority or section to include police, fire, emergency medical services, and other city, state, and federal public assistance agencies or enforcement agencies. Information is disseminated by the dispatcher to the appropriate authority or section by telephone, radio, computerized equipment, in writing or in person. Maintains logs, records, and forms and assists in submitting all required reports. May be required to work overtime, or alternate hours, as necessary for the efficient operation of the department Makes decisions that could affect lives and property. These decisions are based on knowledge of city, state, and federal law. Performs other related duties as directed or required by the Police Chief. MINIMUM QUALIFICATIONS: High school graduation or possession of an acceptable equivalency diploma. Knowledge of telephone switchboards and two-way radio equipment is beneficial. 9-1-1 telephone emergency certification is preferred. An equivalent combination and experience that is determined to be directly related to the foregoing specific requirements may be substituted. KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge of Federal Communications rules and regulations pertaining to the use and operation of radio and telephone equipment. Knowledge of dispatching principles and practices. Considerable knowledge of the operation of data entry, information terminals, and related office equipment. General knowledge of city, county, state, and federal laws pertaining to police authority. Knowledge of health and safety laws and regulations. Thorough knowledge of department rules, regulations, practices, and procedures. Knowledge of the geographical boundaries of the city and the locations of political, governmental subdivisions within the area. Knowledge of how to locate information through city departments. Must maintain stable emotions in a stressful environment; work independently and confidently under stressful conditions; react calmly and quickly in emergency situations. Ability to operate a radio system, telephone, and telephone switchboard equipment. Ability to operate a computer and related office machinery. Ability to exercise good judgment in gathering information, evaluating situations, and making decisions. Ability to maintain necessary and required logs, complaints, reports, and files. Ability to process complaints, dispatch messages, and provide the public, fire department, rescue and ambulance services, and officers in the field with rapid, efficient, and accurate service under variable conditions. Ability to learn, within a reasonable period, the applicable procedures, techniques, and regulations involved in the operations of a Police/Fire Communications Center. EDUCATION AND EXPERIENCE: High school graduation or possession of an acceptable equivalent diploma. Must have a valid Florida Class ā€œEā€ driver's license and valid telephone number. (A comparable amount of education, training, or experience may be substituted for the minimum qualifications.) LICENSES, CERTIFICATION, OR REGISTRATION: FCIC/NCIC certified Emergency 9-1-1 Operator Certification Valid Florida Driver's License ESSENTIAL PHYSICAL SKILLS: Acceptable eyesight, visual acuity, field of vision, color perception, depth perception, and texture perception (with or without corrective lenses) Acceptable hearing (with or without a hearing aid) Must have the physical ability, strength, and flexibility to perform the job functions in the work environment. Ability to speak and enunciate clearly to communicate effectively with other individuals in person, over the phone, and over the radio. ENVIRONMENTAL CONDITIONS: Must be able to work any hours in an inside climate-controlled environment that requires long hours of sitting, walking, or standing some of the time, exerting up to 10 pounds of force on a recurring basis, and routine keyboard operations. (Reasonable accommodations will be made for otherwise qualified individuals with a disability.) POSITION CLASSIFICATION EXEMPTION STATUS: Non-Exempt Powered by JazzHR AVHMhdfe57
    $42k-45.4k yearly 10d ago
  • Security Dispatch

    United Parks & Resorts Inc.

    Dispatcher job in Orlando, FL

    At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! What you get to do: * Answer incoming phone calls concerning general park information, regarding employees, contractors & guests * Disseminate park & emergency information to appropriate employees * Monitor emergency alarm systems park-wide * Monitor multiple radio frequencies and disseminate information via 2-way radios, voice, digital pagers and telephones * Assist and respond to various priority calls, including First Aid and to properly identify emergency situations and disseminate proper emergency procedures * Maintain confidentiality and professionalism at all times * Coordinate with Security Management Team to ensure guest services and quality goals are achieved to include administrative support * Perform other duties as assigned What it takes to succeed: * High school diploma or equivalent * At least 18 years old * Experience in Security and/or Emergency Dispatch environment * Valid state driver's license * Able to complete provided CPR training/certification * Excellent written and verbal communications skills * Able to multi-task and adapt to changes in a fast paced work environment * Able to work indoors with or without A/C for entire shift * Able to sit for long periods of time * Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays hours * 1 year administrative or related experience preferred * Possession of a valid state driver's license preferred The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: * FREE park admission * Discounts on park admission tickets and passes for family and friends * Park discounts on food, merchandise, etc. * Scholarship opportunities * Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
    $24k-32k yearly est. Auto-Apply 6d ago
  • Service Dispatcher - Winter Springs, FL

    Alpha Environmental Management Corp

    Dispatcher job in Winter Springs, FL

    Valor Environmental is seeking a dynamic and talented Service Dispatcher to join our team! Our client-focused firm has a strong culture rooted in trust, integrity, professionalism and excellence. We are committed to providing clients with cutting-edge consultation and innovative environmental, safety, quality assurance, and energy solutions that improve lives. You'll find that our team consists of talented, dedicated people who share our enthusiasm for the outdoors and our sense of pride! Responsibilities Maintain constant communication with internal managers, field services managers, and clients Schedule and coordinate daily/weekly maintenance for the field crews in designated regions Receive, input, and retain all records of Environmental Field Services (EFS) work Accurate and timely review of Work Quality Sheets including approvals all related data entry Assist Field Services Managers and field crews in the training and tracking of Work Quality Sheets to ensure they are accurate records and submitted on time on a daily basis Keep accurate records of proposals for designated region Ensure pricing is correct for billing purposes including fee schedules Interface with the field to coordinate and confirm client Purchase Orders are assigned prior to work performed Utilize NetSuite for client information management and the submittal of Valor Purchase Orders Other tasks and duties may be assigned as needed Requirements AA or AS degree or equivalent experience 2 years minimum experience working in a multi-tasking administrative role Proficient in Microsoft Office/Excel and Outlook Google Docs, Streets & Trips (Routing), NetSuite and/or other Accounting software Knowledge is a plus Requirements PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to reach with hands and arms and climb or balance. Specific vision abilities required by this job include close vision. Salary Description $40,000 - $45,000
    $40k-45k yearly 28d ago
  • DISPATCHER

    Murphy Auto Group DBA Miracle Toyota 4.6company rating

    Dispatcher job in Haines City, FL

    Job Description Dispatcher Implement and maintain an effective dispatch system Must have Automotive Service Experience Manages the workflow in the shop Coordinate and assign tickets to the technicians Ensure the shop is efficient and productive Communicate between technicians, service advisors and management Ensuring completed repairs meet quality standards and perform road test on all vehicles Monitor the progress of repairs, update job status, and proactively communicate any delays or issues Staying up to date on vehicle maintenance, warranties and any marketing campaigns being run Advises parts manager and service manager of repetitive shortage so that corrective action can be taken. Maintains high customer satisfaction ratings. Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department. Maintains a clean work area. Other duties assigned
    $27k-34k yearly est. 24d ago
  • Dispatcher

    Onsite Safety 4.2company rating

    Dispatcher job in Oviedo, FL

    The Dispatcher's primary objective is to ensure timely and logistically efficient routing and dispatching of services. The Dispatcher monitors live routes, schedules and reschedules jobs, and communicates with Customer Service Representatives (CSRs) and the Field Operations teams, including Regional (RFMs) and Area Field Managers (AFMs) and Service Technicians (STs), regarding routes and scheduling. Reporting to the Lead Dispatcher, the Dispatcher upholds Onsite Safety's mission, vision, and core values in all aspects of their work. Requirements Essential Job Functions * Dispatch job requests to (STs) based on job specifications and customer-required completion dates. * Receive confirmed customer job request lists from CSRs. * Strategically assign STs and schedule confirmed jobs according to optimized routes. * Communicate with customers to confirm next-day scheduled jobs. * Coordinate with Customer Support and field teams to schedule confirmed same-day job requests. * Monitor the routes, status, and GPS tracking of field personnel to adjust schedules for the current and following day. * Communicate and coordinate with CSRs and the Field Operations when logistical issues or route changes occur. * Perform other duties as assigned by management. Work Environment and Time Requirements * The Dispatcher works in an office environment and works a standard 40-hour work week. Minimum Qualifications * High school diploma or equivalent. * 6 months of dispatch or customer service experience. * Proficient in document and spreadsheet software, field service management software, and supply chain management software; 55+ WPM. * Solution-oriented team player with the ability to professionally convey information in a time-sensitive manner. Preferred Qualifications * 1+ years of dispatch or customer service experience. Onsite Safety, Inc. is an Equal Employment Opportunity (EEO) employer and Drug-Free Workplace and prohibits employment discrimination against employees and applicants based on their age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
    $26k-34k yearly est. 37d ago
  • Service Dispatcher

    4 Seasons Air Conditioning and Heating

    Dispatcher job in Orlando, FL

    The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan. Benefits Paid Training Careers Advancement Opportunities Competitive Compensation Year-Round Work Spiffs, Rewards, & Employee Contests Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with 4 Seasons Air Conditioning and Heating service technicians, suppliers, and service customers. Representative duties include: Assisting the Service Manager in the planning, organizing, and coordination of department resources and goals. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Training field technicians in customer service skills, non-technical procedures, sales and marketing techniques. Maintaining a working relationship with the accounts receivable staff on the collection of problem accounts, negotiating credit when applicable to build the customer base, overseeing open account customers when credit limit has been exceeded. Coordinating the scheduling of the Parts Runner's time with the Installation Manager. Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager. Working with suppliers on issues pertaining to parts performance, reliability, pricing, and availability; while reporting difficult and high profile problems and issues to the Service Manager. Performing related staff-level duties as directed by the Service Manager. Job Qualifications: Proven supervisory experience in a customer service environment preferably in HVACR contracting or building services industry. Ability to negotiate orders with suppliers to ensure prompt and timely receipt of materials at the best possible price. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician. Knowledge of HVACR-related terms, training, job-costing, marketing and sales. Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls, and TT calls from hearing impaired customers. Ability to serve as the Service Manager in the absence of the incumbent. Physical ability and initiative to meet with customers on the job-site to demonstrate 4 Seasons Air Conditioning and Heating's commitment to superior customer service and concern for its clients. Skill and ability to sell service jobs and service contracts, face-to-face, in a letter, and on the phone. Ability to comprehend and implement applicable federal, state, and local government laws, rules, and regulations, as they apply to the HVACR industry. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers. Current (state) driver's license. Bilingual a plus Service Titan experience a plus There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
    $26k-35k yearly est. Auto-Apply 60d+ ago
  • Communications Operator / 911 Dispatcher

    City of Lake Alfred 3.2company rating

    Dispatcher job in Lake Alfred, FL

    COMMUNICATIONS OPERATOR/DISPATCHER, POLICE DEPARTMENT $41,972 - $45,432 annual salary, $20.18 - $21.84 per hour Employee Benefits: 401(a) & 457(b) Retirement, Employer Paid Health Insurance Tuition Reimbursement, Sick and Vacation Paid Time Off, Holiday Paid Time Off, Employee Referral Bonus Program, Employee Wellness Program. GENERAL DESCRIPTION: Performs work within a twenty-four (24) hour per day, seven (7) days per week emergency dispatch center, taking both police and fire calls for service and dispatching the appropriate service calls. Answers equipment (phones, radios, and E911 calls) to receive and/or respond to emergency and non-emergency requests for assistance/information from officers and the general public to assist in the protection of life and property. Accountable to and works under the direction of the Police Chief. ESSENTIAL JOB FUNCTIONS: Operates multiple modes of communication equipment such as telephones, two-way radio systems, computers, Computer Aided Dispatch System, and enhanced 911 Public Safety Answering Point system. Receives information and/or complaints from the public via telephone, radio, and in person. Processes information and complaints with the appropriate response or disposition made and recorded in written and/or computerized form. As necessary, route information to the appropriate authority or section to include police, fire, emergency medical services, and other city, state, and federal public assistance agencies or enforcement agencies. Information is disseminated by the dispatcher to the appropriate authority or section by telephone, radio, computerized equipment, in writing or in person. Maintains logs, records, and forms and assists in submitting all required reports. May be required to work overtime, or alternate hours, as necessary for the efficient operation of the department Makes decisions that could affect lives and property. These decisions are based on knowledge of city, state, and federal law. Performs other related duties as directed or required by the Police Chief. MINIMUM QUALIFICATIONS: High school graduation or possession of an acceptable equivalency diploma. Knowledge of telephone switchboards and two-way radio equipment is beneficial. 9-1-1 telephone emergency certification is preferred. An equivalent combination and experience that is determined to be directly related to the foregoing specific requirements may be substituted. KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge of Federal Communications rules and regulations pertaining to the use and operation of radio and telephone equipment. Knowledge of dispatching principles and practices. Considerable knowledge of the operation of data entry, information terminals, and related office equipment. General knowledge of city, county, state, and federal laws pertaining to police authority. Knowledge of health and safety laws and regulations. Thorough knowledge of department rules, regulations, practices, and procedures. Knowledge of the geographical boundaries of the city and the locations of political, governmental subdivisions within the area. Knowledge of how to locate information through city departments. Must maintain stable emotions in a stressful environment; work independently and confidently under stressful conditions; react calmly and quickly in emergency situations. Ability to operate a radio system, telephone, and telephone switchboard equipment. Ability to operate a computer and related office machinery. Ability to exercise good judgment in gathering information, evaluating situations, and making decisions. Ability to maintain necessary and required logs, complaints, reports, and files. Ability to process complaints, dispatch messages, and provide the public, fire department, rescue and ambulance services, and officers in the field with rapid, efficient, and accurate service under variable conditions. Ability to learn, within a reasonable period, the applicable procedures, techniques, and regulations involved in the operations of a Police/Fire Communications Center. EDUCATION AND EXPERIENCE: High school graduation or possession of an acceptable equivalent diploma. Must have a valid Florida Class ā€œEā€ driver's license and valid telephone number. (A comparable amount of education, training, or experience may be substituted for the minimum qualifications.) LICENSES, CERTIFICATION, OR REGISTRATION: FCIC/NCIC certified Emergency 9-1-1 Operator Certification Valid Florida Driver's License ESSENTIAL PHYSICAL SKILLS: Acceptable eyesight, visual acuity, field of vision, color perception, depth perception, and texture perception (with or without corrective lenses) Acceptable hearing (with or without a hearing aid) Must have the physical ability, strength, and flexibility to perform the job functions in the work environment. Ability to speak and enunciate clearly to communicate effectively with other individuals in person, over the phone, and over the radio. ENVIRONMENTAL CONDITIONS: Must be able to work any hours in an inside climate-controlled environment that requires long hours of sitting, walking, or standing some of the time, exerting up to 10 pounds of force on a recurring basis, and routine keyboard operations. (Reasonable accommodations will be made for otherwise qualified individuals with a disability.) POSITION CLASSIFICATION EXEMPTION STATUS: Non-Exempt
    $42k-45.4k yearly Auto-Apply 38d ago
  • Dispatcher

    Murphy Auto Group Dba Miracle Toyota 4.6company rating

    Dispatcher job in Haines City, FL

    Dispatcher Implement and maintain an effective dispatch system Must have Automotive Service Experience Manages the workflow in the shop Coordinate and assign tickets to the technicians Ensure the shop is efficient and productive Communicate between technicians, service advisors and management Ensuring completed repairs meet quality standards and perform road test on all vehicles Monitor the progress of repairs, update job status, and proactively communicate any delays or issues Staying up to date on vehicle maintenance, warranties and any marketing campaigns being run Advises parts manager and service manager of repetitive shortage so that corrective action can be taken. Maintains high customer satisfaction ratings. Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department. Maintains a clean work area. Other duties assigned
    $27k-34k yearly est. Auto-Apply 60d+ ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Alafaya, FL?

The average dispatcher in Alafaya, FL earns between $23,000 and $41,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Alafaya, FL

$31,000

What are the biggest employers of Dispatchers in Alafaya, FL?

The biggest employers of Dispatchers in Alafaya, FL are:
  1. University of Central Florida
  2. Imperial Dade
  3. FCC Environmental Services
  4. Mears Transportation Group
  5. Apex Services
  6. 1776 Moving & Storage
  7. 1776 Moving & Storage Inc.
  8. Guardian Fleet Services
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