Dispatcher jobs in Apex, NC

Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.

Job Description CMC Electric, LLC in Clayton, NC is looking to hire a full-time Dispatcher / Scheduler to maintain our service technicians' daily schedules and dispatch them as service calls are completed. Are you outgoing and highly motivated? Do you want to work for a highly respected and stable company? Are you looking for a successful career path with a company that values you? If so, please read on! This dispatching position earns a competitive salary of $35,000 - $50,000 per year depending on experience. We provide great benefits and perks, including health insurance, up to 2 weeks of paid time off, a 401(k) with company match, 8 paid holidays per year, company uniforms, and a company vehicle if applicable. If this sounds like the right electrical dispatching opportunity for you, apply today! ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the Triangle area and beyond since 2005. We tackle everything from minor fixes to major renovations and installations. Other electricians may seek to profit by cutting corners or recommending unnecessary services to customers. We won't! We believe that consistent, trustworthy service will continue to build a great reputation and customer goodwill in the long run. We believe in the Golden Rule, to do unto others as we would have done to ourselves. If doing the right thing results in a financial loss, we still do what's right. We know we can't provide the best electrical work and customer service without the best team. Over the years, we have built an amazing staff of electricians, field workers, and administrative professionals. We're very proud of our people, and we reward them with competitive pay, generous benefits, and a positive work culture. A DAY IN THE LIFE OF A DISPATCHER / SCHEDULER As a Dispatcher / Scheduler, you are critical to the success of our business. As our scheduler, you maintain our employees' daily schedules and dispatch technicians as service calls are completed. You also maintain the on-call schedule for our service technicians and update our customer database with current information. When our technicians have finished a project, you meet with them to record accurate project results. When parts come in, you schedule return trips with our customers to get them installed. Using your customer service skills and friendly demeanor, you handle any concerns, questions, or complaints, in a professional manner. As you answer incoming calls, you prioritize the most urgent calls and then dispatch techs. Ensuring a quality customer experience, you relay detailed and accurate information to technicians as well as update customers throughout the day. Using your communication skills, you provide clear and concise information to department managers, employees, and customers. You find this job fun and challenging and enjoy helping our customers in any way you can! QUALIFICATIONS FOR A DISPATCHER / SCHEDULER Experience with dispatching in the trade industry Experience with managing multiple field technicians' schedules Service Titan experience is preferred but not required. Do you have excellent communication skills, both written and verbal? Can you appropriately delegate tasks and follow through to ensure good results? Do you present yourself professionally? Can you easily establish a good rapport with people? Do you understand the importance of teamwork? If yes, you might just be perfect for this electrical dispatching position! ARE YOU READY TO JOIN OUR DISPATCH TEAM? If you feel that you would be right for this electrical dispatching job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 27520 Job Posted by ApplicantPro

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers. Outbound calls to pick-up locations. Dispatch sub-haulers for vehicle pick-up and delivery within company timelines. Ensure sub-haulers meet company requirements prior to dispatching. Outbound calls to sellers. Solicit business. Utilize cost effective vendors to meet company budget objectives. Educate sub-haulers on company policies and procedures. Maintain and archive documents. Answer phone calls. Collect payments on member deliveries. Comply with Safety and enforce regulations. Print checks. Monitor incoming documents on the fax machine. Print reports as needed. Manage vendor relationships. Performs other duties as assigned. Required Skills & Experience: Two years dispatch experience. One year customer service skills experience. High School Diploma or GED preferred. Excellent customer service skills and attitude. Excellent Communication Skills --verbal and written. Excellent organizational skills. Excellent time management skills. Typing speed 45 words per minute. Basic Ten key proficiency. Basic Math skills. Computer proficiency (MS Suite experience). Ability to operate office equipment. Multi- tasking. Ability to work in fast paced/diverse environment. Strong attention to detail. Know geographical area as well as ability to read maps. Work with minimal supervision. Occasional Overtime as needed. Bilingual Skill a plus. Pay $21.05 - $23.71 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

|Stability| Competitive Weekly Pay + Benefits | Growth Opportunities + Training| Looking to TRADE UP to a better opportunity? Blaze Heating, Cooling, Electrical, Plumbing is looking to find the best Dispatcher in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team! Why Join This Team: Weekly Pay & Paid Training Medical, Dental, Vision Insurance Health Savings Account Short & Long Term Disability Company Paid Life Insurance PTO including vacation, sick and holiday Matching 401(k) 4% Match + ROTH IRA On-going training & development Plus growth opportunities What you will do: Receive emergency and non-emergency calls and record significant inform Aation, as necessary. Knowledgeably prioritize calls according to importance and urgency. Monitor field technicians to effectively prioritize their schedules and use of time. Schedule appointments with clients using the right tech/right call guidelines. Data entry into the computer system to track calls and client information, as necessary. What you bring: Previous customer service experience. 1 year dispatching experience preferred. Strong attention to details. Conscientious, team player. Honesty, integrity, quality craftsmanship and a good attitude. Clear background check and drug screen. Schedule: Full-time in Office, 9 AM - 6 PM Monday - Friday Pay: $18-$20/hr Posted Min Pay Rate USD $18.00/Hr. Posted Max Pay Rate USD $20.00/Hr.

Company: Glass America Raleigh, North Carolina We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future. Job Description: Glass America Auto Glass Dispatcher Gastonia, NC Glass America continues to grow! We are a respected leader in the auto glass industry and seeking career-oriented team members that want to work for a financially stable company. Glass America truly believes "our employees are our greatest asset". Why us? Full-time position! Tremendous opportunity for advancement Benefits: medical, dental, vision, 401k and Paid Time Off The Dispatcher is responsible for sourcing, ordering, receiving, and having parts delivered to technicians in an accurate and timely manner. Provides effective leadership, direction and motivation for all technician staff in order to insure that all customer vehicles repairs are completed in a timely manner according to Company standards. Responsibilities Take the necessary actions to meet daily/weekly/monthly goals and objectives. Initiate or suggest plans to motivate paint shop employees to achieve work goals. Monitor the individual performance of the technician production staff on a regular basis. Compare invoices against requisitions to verify quality and quantity of merchandise. Follow up on parts back orders and document actions in management system. Coordinate returns and credits of parts and insure they are picked up daily. Provide the A/P Dept. with the POP invoices for appropriate purchases. Return and reorder damaged or defective parts. Contact vendors for credits and process appropriately. Reshuffle routes as necessary and provide feedback to dispatcher so technicians are notified as to routing changes. Field ETA calls from the customers (directly) and advise as to status. Inventory Management OE Parts / Special Order Order parts from select vendors Follow up with vendors on ETA dates to ensure parts arrive on schedule. Contact consumer when parts arrive and schedule for installation. Secure vendor invoices from vendor/shop and provide copies to A/P. Qualifications Ability to handle a high volume of phone calls and emails Strong computer knowledge and data entry skills Ability to work some Saturdays and work overtime as necessary Auto Parts and/or Dispatch experience is highly desirable Ability to understand and manage inventory concepts, profit and loss statements What Glass America offers you: Full Time (30 or more hours per week) employees enjoy 80 hours of paid time off annually. 80 hours paid parental leave. 6 paid holidays annually. Medical, Prescription Drug, Dental & Vision Insurance. 401(k) Retirement Plan with Company Match. Employer Paid Short-Term Disability & Life Insurance. Additional Voluntary Life Insurance. Free prescription or non prescription safety glasses each year. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: .

Now Hiring: Dispatcher - Join Our Winning Team! Training: This role will be based in our Garner office, but training will take place at our Fayetteville office (4514 Bragg Blvd, Fayetteville, NC). We're looking for an enthusiastic, highly organized, and driven individual to join our growing team as a Dispatcher! This role plays a vital part in coordinating and dispatching our technicians to ensure prompt and efficient service delivery to our valued customers. As a key link between our team and the field, you'll help drive operational success through clear communication, quick problem-solving, and sharp attention to detail. If you're organized, thrive in a fast-paced environment, and enjoy keeping things running smoothly, this is the perfect opportunity for you! What We Offer: * Pay: Up to $20 hourly * Potential to make up to an additional $45,000 in performance incentives! * Office Location: 2000 Citation Drive Garner, NC (in-office training based in Fayetteville, NC) Benefits for Full-time Employees: * Top Compensation Package * Medical & Life Insurance (+ family options) * Company-paid Dental & Vision Coverage for employee and family * Optional additional coverages available * 401K * Immediate Paid Time Off Accrual - 3 Weeks! * Immediate Eligibility for Holidays * Advancement and Growth Opportunities Core Values: * Can Do * Always Growing * Be Kind * ️ Always Do the Right Thing * Deliver WOW Why Blanton's? Culture and Stability: Family-run since 1951. Premier Home Services brand that's continually expanding. Environment: Team-centric, upbeat, and engaging. Growth: Regular progression & personal development training. Work Life: A balance of diligent work and fun with a passionate team. Community: Proud supporters of local & national causes with a special focus on veterans. Reputation: 5-star service with 7,000+ Google reviews and 4,800+ total 5-star reviews! Responsibilities: * Maintain updated skills list for each technician. * Optimize deployment of technical resources to achieve departmental KPIs - ensuring right tech/right call. * Support effective capacity planning by providing daily operations data. * Generate weekly Hot Hands Report. * Ensure properly timed dispatch briefs. * Perform additional duties based on company needs. Qualifications & Requirements: * Proven track record in customer service. * Experience using Service Titan or a similar software. * Highly organized with exceptional follow-through abilities. * Strong verbal and written communication skills. * Ability to build trust, diffuse conflict, and hold others accountable. * Thrives in a fast-paced, goal-driven environment. * Competitive individual contributor who enjoys being part of a winning team. How to Apply: If you're ready to take the next step in your career and believe you meet the qualifications, apply now by submitting your resume and a brief statement of interest. We encourage internal candidates to apply and take advantage of this exciting opportunity for growth! Equal Opportunity Employer Let's work together to continue providing the best service to our customers and creating opportunities for personal and professional growth.

Job Description Do you thrive in a fast-paced environment and love helping people? Join the top-rated HVAC & Plumbing company in the Triangle and become part of a team that values customer service, teamwork, and excellence! We're seeking a customer-focused Dispatcher to coordinate service calls, support our technicians, and ensure our customers receive top-tier service. If you're organized, detail-oriented, and great at problem-solving, we want to hear from you! We offer competitive pay, monthly bonuses, great benefits, and plenty of growth opportunities. From healthcare and retirement plans to paid time off and employee perks, we take care of our team. Plus, with ongoing training and a supportive work environment, you'll have everything you need to succeed! What You'll Do: Manage daily schedules and dispatch service technicians efficiently. Coordinate return service visits when parts arrive. Maintain the on-call schedule and keep customer records up to date. Communicate clearly with technicians, managers, and customers. Answer inbound calls and assist with scheduling. Review, resolve, and close service tickets. Pre-call customers and route service calls effectively. Report any field issues to the Service Manager. Maintain accurate records of customer interactions and service updates. Pay & Schedule: Pay Rate: $20+ per hour Work Location: On-site only Schedule: Monday-Friday, 9 AM - 6 PM One Saturday per month, 7:30 AM - 2 PM (on-site) Overtime Available, with commission from overtime shifts What We're Looking For: Experience in customer service or dispatching. Strong communication and problem-solving skills. Ability to multitask and prioritize in a fast-paced environment. Familiarity with ServiceTitan (preferred but not required). A positive, customer-first attitude with a focus on teamwork. Ready to join a company that values its employees and was voted "Best Place to Work"? Apply today!

Company: Glass America Raleigh, North Carolina We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future. Job Description: Glass America Auto Glass Dispatcher Gastonia, NC Glass America continues to grow! We are a respected leader in the auto glass industry and seeking career-oriented team members that want to work for a financially stable company. Glass America truly believes "our employees are our greatest asset". Why us? Full-time position! Tremendous opportunity for advancement Benefits: medical, dental, vision, 401k and Paid Time Off The Dispatcher is responsible for sourcing, ordering, receiving, and having parts delivered to technicians in an accurate and timely manner. Provides effective leadership, direction and motivation for all technician staff in order to insure that all customer vehicles repairs are completed in a timely manner according to Company standards. Responsibilities Take the necessary actions to meet daily/weekly/monthly goals and objectives. Initiate or suggest plans to motivate paint shop employees to achieve work goals. Monitor the individual performance of the technician production staff on a regular basis. Compare invoices against requisitions to verify quality and quantity of merchandise. Follow up on parts back orders and document actions in management system. Coordinate returns and credits of parts and insure they are picked up daily. Provide the A/P Dept. with the POP invoices for appropriate purchases. Return and reorder damaged or defective parts. Contact vendors for credits and process appropriately. Reshuffle routes as necessary and provide feedback to dispatcher so technicians are notified as to routing changes. Field ETA calls from the customers (directly) and advise as to status. Inventory Management OE Parts / Special Order Order parts from select vendors Follow up with vendors on ETA dates to ensure parts arrive on schedule. Contact consumer when parts arrive and schedule for installation. Secure vendor invoices from vendor/shop and provide copies to A/P. Qualifications Ability to handle a high volume of phone calls and emails Strong computer knowledge and data entry skills Ability to work some Saturdays and work overtime as necessary Auto Parts and/or Dispatch experience is highly desirable Ability to understand and manage inventory concepts, profit and loss statements What Glass America offers you: Full Time (30 or more hours per week) employees enjoy 80 hours of paid time off annually. 80 hours paid parental leave. 6 paid holidays annually. Medical, Prescription Drug, Dental & Vision Insurance. 401(k) Retirement Plan with Company Match. Employer Paid Short-Term Disability & Life Insurance. Additional Voluntary Life Insurance. Free prescription or non prescription safety glasses each year. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: .

Are you a strong communicator and talented problem solver? Can you coordinate multiple people's activities throughout the day and ensure seamless service? If YES, then you could be the next full-time Dispatcher with Call Pernell, Inc.! Our Smithfield, NC office needs an organized, detail-oriented person to skillfully dispatch HVAC technicians to service appointments. Apply now to greatly impact a local business while earning a competitive salary and enjoying excellent benefits and perks like: * Opportunities for professional development and growth within the company * 50% company-paid health insurance * Paid vacation after 1 year * Paid holidays after 90 days QUALIFICATIONS * Excellent communication and interpersonal skills * Organizational and problem-solving skills * Proficiency with scheduling software or an ability to learn * Ability to multitask and manage time effectively in a fast-paced environment * High school diploma or equivalent * 1-3 years of dispatching experience The following would be preferred but aren't required: * At least one year of experience with customer service or the HVAC industry * Additional coursework or experience in a related field WHAT TO EXPECT Our Dispatcher coordinates our technicians' movements throughout the day and provides excellent customer service to every client you talk to. Prioritizing efficiency and accuracy, you schedule HVAC service calls and maintenance appointments, relay job details to the techs, and provide ongoing support by giving directions and adjusting schedules to meet clients' needs. You dispatch the techs, make sure they show up to jobs on time, help generate quotes, and support additional sales opportunities. As a point of contact for customers, you answer their questions, provide service and pricing information, address any concerns, and deliver quality customer service. You also follow up after an appointment to ensure satisfaction and escalate issues as needed. Throughout the day, you maintain accurate and organized job documentation, perform data entry, and complete detailed paperwork. Your efforts keep our business efficient and our customers happy! ABOUT OUR OFFICE Call Pernell Inc. offers a dynamic and supportive work environment where your contributions are valued and recognized. We provide competitive compensation, comprehensive training, and opportunities for professional growth. Our mission is to give physical and emotional comfort to the members of our community by providing solutions that overcome the dangers and aggravations related to their home's climatic conditions. That's why we hire world-class technicians and support staff to ensure that our customers are safe, comfortable, and in control of their indoor environment. We pledge to everyone that we are heating and air conditioning professionals, and we accept, with honor, such responsibility with the utmost devotion. Join our team and be part of a company that takes pride in making a difference in the lives of our customers! HOW TO APPLY Ready to join our office as a Dispatcher? Take the first step by filling out our initial application!

Job Description Join Call Pernell, Inc. as a full-time HVAC Dispatcher and help keep our office efficient, productive, and ready to serve our customers' needs! Let your communication skills shine and enjoy variety in your workdays while earning a competitive salary. We also offer terrific benefits, including: Opportunities for professional development and growth within the company 50% company-paid health insurance Paid vacation after 1 year Paid holidays after 90 days Are you detail-oriented and customer service-driven? If so, we want you on our Smithfield, NC team! Apply today. WHO ARE WE? Call Pernell Inc. offers a dynamic and supportive work environment where your contributions are valued and recognized. We provide competitive compensation, comprehensive training, and opportunities for professional growth. Our mission is to give physical and emotional comfort to the members of our community by providing solutions that overcome the dangers and aggravations related to their home's climatic conditions. That's why we hire world-class technicians and support staff to ensure that our customers are safe, comfortable, and in control of their indoor environment. We pledge to everyone that we are heating and air conditioning professionals, and we accept, with honor, such responsibility with the utmost devotion. Join our team and be part of a company that takes pride in making a difference in the lives of our customers! DOES THIS SOUND LIKE YOU? As an HVAC Dispatcher, your role revolves around providing excellent customer service, efficiently dispatching technicians, and maintaining accurate records. You're an important part of our office, ensuring techs show up to jobs on time and perform quality work. Throughout the day, you dispatch techs, provide job details and locations, and ensure seamless service. You also talk to customers to schedule service calls and maintenance appointments, answer questions, generate quotes, and make additional sales when appropriate. When the job's done, you follow up with the customer to ensure satisfaction and to resolve any issues they have. You adjust schedules as needed for emergencies, complete accurate job and customer records, and perform data entry. Here's What You Need: Excellent communication and interpersonal skills Organizational and problem-solving skills Proficiency with scheduling software or an ability to learn Ability to multitask and manage time effectively in a fast-paced environment High school diploma or equivalent 1-3 years of dispatching experience Preferred Qualifications: At least one year of experience with customer service or the HVAC industry Additional coursework or experience in a related field READY TO APPLY? Join our office today and take charge of our dispatch efforts! Become our HVAC Dispatcher by filling out our initial, mobile-friendly application!

A Dispatchers responsibilities include: - Receiving emergency and non-emergency calls - Monitoring driver logs - Keeping records - Addressing problems - Dispatching appropriate team members Duties can also include monitoring weather reports or notifying authorities if necessary. - Two Forms of Identification - Direct Deposit Information - Updated Resume - 30 Hours of Training - Successful Face-to-Face Interview

The Dispatcher is responsible for all aspects related to contractor and driver activities, freight flow and ensuring lines of communication remain open with terminal operations, as well as customers. This role works closely with the Transportation leadership team and all CDL Class A Drivers. Duties and Responsibilities * Coordinate contractor and driver activities * Manage inbound and outbound freight flow * Plan and implement delivery routes for drivers * Maintain effective communication with terminal operations personnel to build strong connectivity between terminal and corporate operations * Manage internal operating procedures * Process multiple calls simultaneously from internal as well as external customers; maintain ownership of all communication regarding changes that impact internal and external customers * Prepare various reports on production, quality, timeliness, staffing, maintenance and discrepancies * Perform other tasks delegated by the Supervisor and/or Transportation Manager

Summary: The Dispatcher is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. Essential Duties and Responsibilities Create and maximize capacity by ensuring productive use of all assets, equipment and drivers. Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles. Assign loads to drivers based on designated routes and driver location. Prepare, update, dispense and close the daily route schedule. Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations. Ensure route completion via the driver check-in process. Close prior day routes by 10am (local time) within the Soft-Pak operating system. Courteously interact with customers, as required. Report driver performance issues or concerns to appropriate management for resolution. Follow and comply with all safety policies. Additional duties as assigned. QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/ and or Experience: * Associates Degree preferred. * Proven experience as a dispatcher or in a similar role. * Experience in customer service preferred. * Microsoft Office * Experience in the Solid Waste Industry preferred. Specialized Knowledge Required - Including any required certificates, licenses, and registrations * Strong organizational skills and ability to work in high-volume, fast-paced environment. * Ability to work effectively and efficiently within a team environment. * Ability to complete projects and assignments with minimal direction from leadership. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Light lifting (20-25 pounds), office environment WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements. * Travel: As required for position. In addition to the above, the performance of other related duties may be required. I have read and understand the contents of the above job description.

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Dispatcher, Motor Vehicle is responsible for the assignment of motor vehicles and drivers for conveyance of freight and passengers, and compiling lists of available vehicles. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. MAJOR JOB ACTIVITIES: + Assigns motor vehicles and drivers for conveyance of freight or passengers. + Makes determination on assignment of vehicles based on various factors, such as length and purpose of trip, freight or passenger requirements, and preference of user. + Issues keys, record sheets, and driver credentials. + Records departure times, destination, cargo, and expected time of returns, and investigation of overdue vehicles. + Communicates with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise, as necessary. + Maintains record of mileage, fuel used, repairs made, and other expenses. + Produces reports and logistics data as required. + Directs activities of drivers. + Assigns helpers to drivers as needed + Assigns vehicles to customer agencies. + Other duties may be assigned to meet organizational/operation objectives. + Job duties and responsibilities may change due to contractual requirements. WORKING ENVIRONMENT: + Must be able to work 3rd shift hours of Sat & Sun + Work will typically be in a temperature-controlled office environment, with frequent exposure to electronic office equipment. + May be times when employee is exposed to extreme cold or hot weather conditions. + Employee will be required to conduct some outdoor activities, requiring exposure to hot and cold weather conditions. PHYSICAL ACTIVITIES: + Must be able to operate standard office equipment, such as a computer, copy machine and printer. + Must be able to lift at least 35 lbs. + May be required to wear a mask covering nose and mouth. Qualifications MINIMUM QUALIFICATIONS: EDUCATION/CERTIFICATIONS: + High School Diploma or equivalent. + Must be able to pass the standard background check and pre-employment drug screening. + Must have a valid REAL ID State Driver's License with no restrictions. + Must be able to obtain and maintain a Common Access Card (CAC). + Must be able to obtain and maintain a NACI Tier 1 Public Trust. + Must be able to provide proof of U.S. Citizenship, such as a birth certificate or a U.S. Passport. + Must be able to maintain driving privileges aboard the Fort Bragg Installation. EXPERIENCE: + Three (3) years of progressively responsible related experience. + Knowledge of Army Transportation System. SKILLS: + Proficient in using a computer and Microsoft Office Suite (Excel, PowerPoint, Word). + Strong written and verbal communications skills; ability to interact at all levels. + Ability to effectively manage customer contact. + Possess high ethical standards and demonstrate professionalism. + Ability to work independently or in a team-based, highly collaborative environment. + Other duties as assigned to meet organizational/operational objectives. SUPERVISORY/BUDGET RESPONSIBILITIES: + None At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

Dispatcher - One World Parts (a division of Capital Automotive Group) Full-Time | Monday-Friday, 5:00 AM-3:00/4:00 PM Ready to be the driving force behind a fast-moving operation? One World Parts, a division of Capital Automotive Group, is looking for an organized, energetic Dispatcher to help keep our delivery routes running smoothly and our driver team on track. This role is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving on the fly, and takes pride in building strong relationships across the team. What You'll Do Coordinate and dispatch daily delivery routes to ensure on-time performance Support, coach, and motivate drivers to deliver exceptional customer service Keep an eye on routes in progress - solving issues, rerouting as needed, and celebrating wins Verify shipments, organize loads, and make sure every part gets where it needs to go Partner with leadership to improve efficiency, safety, and overall performance Assist with driver training, scheduling, and fleet maintenance coordination What We're Looking For Experience in dispatch, logistics, or warehouse coordination (preferred) Excellent communication and organizational skills Tech-savvy and confident using web-based apps and basic MS Office tools Reliable, proactive, and able to handle multiple moving parts under pressure Team player with a strong work ethic and attention to detail Ability to lift up to 75 lbs and assist with loading as needed Why You'll Love It Here Competitive pay and full-time stability Monday-Friday schedule (early start, early finish!) Opportunities for growth and advancement Full benefits package: health, dental, vision, 401(k), paid holidays, PTO Employee discounts on vehicles, parts, and services through Capital Automotive Group If you're ready to join a team that keeps things moving and values teamwork, growth, and excellence - we'd love to meet you. Apply today and help us keep the wheels turning at One World Parts! Capital Automotive Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

The Emergency Communication Call Taker position is devoted to emergency 911 telecommunications and non-emergency call taking. Incumbents perform semi-skilled and technical work in answering calls requesting emergency service; providing routine, non-technical information and referring all other inquiries; extracting call information, and when instructed providing pre-arrival instructions based on protocols. As assigned, incumbents may serve as lead workers, assigning work and monitoring work completion. Must be able to work nights, weekends, holidays, and report to work during emergency and disaster events including inclement weather. As initial communication will be made through email, please ensure your email address is typed correctly on your application and governmentjobs.com profile. Also, please remember to check your spam folder frequently for messages regarding the hiring process. The training academy is scheduled to start on 02/19/2026. The process may include the following: * Job Application Review * Skills Testing Session * Virtual Interviews on Microsoft Teams * Criminal History Investigation * Psychological Evaluation * Employment Reference Check * Controlled substance testing, physical, and health assessment ________________________________________________________________________________ Virtual information sessions will be held on the dates listed below through Microsoft Teams Tuesday, December 2nd at 7:00 PM - 8:00 PM Microsoft Teams Need help? Join the meeting now Meeting ID: 224 835 491 996 56 Passcode: 6Pc2PH3T Dial in by phone ***************,,918078098# United States, Raleigh Find a local number Phone conference ID: 918 078 098# For organizers: Meeting options | Reset dial-in PIN ____________________________________________________________________________ Thursday, December 4th at 11:00 AM - 12:00 PM Join the meeting now Meeting ID: 251 001 749 197 75 Passcode: xT7iQ2En Dial in by phone ***************,,40743587# United States, Raleigh Find a local number Phone conference ID: 407 435 87# For organizers: Meeting options | Reset dial-in PIN ____________________________________________________________________________ Saturday, December 6th at 10:00 AM - 11:00 AM Join the meeting now Meeting ID: 299 828 926 494 71 Passcode: wF23SJ3G Dial in by phone ***************,,186223135# United States, Raleigh Find a local number Phone conference ID: 186 223 135# For organizers: Meeting options | Reset dial-in PIN The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. * Receives and responds to emergency 911 and non-emergency public safety calls; obtains and records information provided by callers; prioritizes actions; provides pre-arrival instructions according to predetermined protocols. * Receives general inquiries and provides routine, non-technical information; refers non-routine calls and requests to appropriate staff member or department. * Enters, deletes, verifies and queries criminal justice information system data on behalf of law enforcement agencies; communicates pertinent system information to officers and agencies over phone as well as over the radio. * Performs call back on disconnected calls; determines nature and location of issue and required services; and enters information in system as needed. * Performs other duties of a similar nature and level as assigned. Education and Experience: High School diploma or G.E.D. equivalency; Less than 1 year experience in emergency communications, or a related field OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted Licensing and Certifications: * CPR certification Preferred Qualifications: * Ability to obtain and maintain certifications in the following. The City of Raleigh assists with obtaining these certifications: * North Carolina Office of EMS Credentialing * Division of Criminal Information (DCI) and National Crime Information Center (NCIC) certification * Emergency Medical Dispatch (EMD) * Emergency Fire Dispatch (EFD) Knowledge of: * Standard practices, methods and materials of assigned work. * Practices and methods of coaching and leading the work of others (based on assignment). * Techniques and methods for organizing, prioritizing, assigning and monitoring work. * Business math concepts. * Filing and record-keeping principles. * Occupational hazards and applicable safety principles and practices. * Uses and properties of supplies and equipment. * Applicable federal, state and local laws, codes, regulations. * Customer service principles. * Specialized equipment relevant to area of assignment. * Modern office technology. Skill In: * Obtaining and relaying pertinent and timely information. * Assessing response needs and prioritizing communication tasks. * Performing basic research and system queries. * Compiling and assembling data. * Coordinating deadlines, prioritizing work demands and assigning/monitoring work performed. * Providing directions to others in order to meet standards. * Providing attention to detail in assignments. * Proofreading and error correction. * Business math computations. * Organizing and maintaining records and files. * Maintaining and updating data and documentation. * Comprehending reference books and manuals. * Operating assigned tools and equipment. * Interpreting and applying applicable laws, codes, regulations and standards. * Providing customer service. * Utilizing a computer and relevant software applications. * Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction. ADA and Other Requirements: Work Environment and Physical Effort: Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Work Environment: Work is typically performed in an office or similar indoor environment. Work Exposures: Work in this position does not require frequent environmental exposures. City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.

An employee in this position performs communication work receiving Emergency and Non-Emergency Calls for service and various tasks for law enforcement, fire, EMS, and after hours answering for partner agencies in the county. This critical role serves as the vital communications link between the public in need of assistance and emergency services response. This entails a candidate being able to work independently in a high-stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services, including but not limited to law enforcement, fire, and emergency medical services (EMS); triaging those requests for service; providing guidance and assistance to the public in life-safety situations; and coordinating appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe. Work is performed under the supervision of the Communications Shift Supervisor and is evaluated through observation, monitoring of radio communication, discussion and review of reports. Work is performed inside the Emergency Communications Center. The workload can fluctuate from minimal to extremely fast-paced and high call volume. This employee could deal with crisis situations that require them to make quick decisions to ensure safety of callers, responders, managing resources. The Telecommunicator must be able to work all shifts including days, nights, weekends and holidays. The Telecommunicator must be able to adapt and cope with stressful situations, emotional callers, and other unprofessional contacts. Hiring Range: $48,075.00 DUTIES AND RESPONSIBILITIES ESSENTIAL FUNCTIONS OF THE POSITION: * Receives Emergency and Non-Emergency calls for service via phone, radio or other means of Communication. * The Telecommunicator will operate a variety of electronic equipment, including telephony, and Computer-Aided Dispatch (CAD) to maintain constant contact with Law Enforcement, Fire and EMS personnel. * Operates a Computer-Aided Dispatch (CAD) system, along with his/her training, policies, protocols and procedures to screen calls for service. This employee should be able to promptly answer the calls professionally, regardless of if the call is received via telephone, text, video or other method. * Providing pre-arrival and post-dispatch instructions during high-stress situations, such as CPR, Active Shooter, Childbirth, Callers in Danger, etc. * The Telecommunicator will ascertain such information by obtaining the location of the emergency, the nature of the emergency, and all pertinent and available information. * The Telecommunicator will utilize the International Academy of Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD), and Emergency Police Dispatch (EPD) to protocol process and prioritize calls for service. * Using training and operational policies, protocols, and procedures to take appropriate action including, but not limited to: relaying critical information, and dispatching/initiating the emergency response system. * Assigning units to incidents via radio, or other methods of Communication. * Relaying pertinent information, coordinating available resources, etc. * Conducting continuous status checks for responders to ensure the continuous safety of those responders on the scene. * Documenting thorough and accurate information about the incident and maintaining consistent awareness of the scene. * Enter/Modify/Clear National Crime Information Center (NCIC) files for law enforcement agencies such as Wanted Persons, Missing Persons, Stolen Vehicles, etc. * This position is essential, and the employee must report to work during disaster situations. * Performs other related duties as required. MINIMUM QUALIFICATIONS MINIMUM REQUIREMENTS TO PERFORM WORK: * Graduation from high school/or GED and some communications, dispatching, or other public contact work preferred;or an equivalent combination of education and experience. * Must have or obtain a North Carolina Driver's License and have reliable transportation to and from work. SPECIAL REQUIREMENTS: * Upon employment, the Telecommunicator must be able to obtain certification from the North Carolina State Bureau of Investigation (SBI) as a Division of Criminal Information (DCI) Operator within 90 days. * Must be able to obtain certification from the North Carolina Sheriff's Training & Standards as a Basic Telecommunicator within one year of employment. Other Certifications required upon employment include, but not limited to: Cardiopulmonary Resuscitation (CPR) Emergency Medical Dispatch (EMD) Emergency Fire Dispatch (EFD) Emergency Police Dispatch (EPD) Division of Criminal Information (DCI) Modules 1-3 National Incident Management System (NIMS) 100,200,700 &800. KNOWLEDGE, SKILLS, and ABILITIES: * Knowledge of Emergency Communications is preferred, but not required. * Knowledge of the county. * Knowledge of basic computer skills. * Knowledge of stress management. * Ability to make quick decisions in stressful situations while remaining calm. * Ability to show/provide empathy to callers. * Ability to be respectful. * Ability to have patience. * Ability to be ethical, honest, and have integrity. * Ability to be dependable * Ability to be flexible. * Ability to be non-bias. * Ability to use emotional control. Skills Required: * Ability to use keyboarding/typing. * Ability to multi-task. * Ability to use critical thinking and problem solving. * Ability to work as a team. * Ability to be an active listener and use verbal and written communication skills. * Ability to have good customer service. * Knowledge of geography and map reading. * Ability to use reasoning and logic. * Ability to have a good memory and recall. SUPPLEMENTAL INFORMATION PHYSICAL DEMANDS: Must be able to physically perform the basic life operational functions of stooping, reaching, lifting, fingering, grasping, talking, and hearing. Must be able to perform sedentary work exerting up to 10 pounds of force occasionally; and a negligible amount of force frequently or constantly to move objects. Must possess the visual acuity to operate computer equipment and maintain and review manual written records. WORK ENVIRONMENT: The employee works indoors handling calls from people who are dealing with medical, police, or fire emergencies. Recruitment and Selection Guidelines During the recruitment process, candidates will be expected to complete the Critical assessment, a six-hour observation inside the Communications Center as well as a panel interview. Successful candidates will move on to complete a thorough background investigation including submitting to a polygraph examination and psychological screening. Upon employment, the successful candidate will be required to attend the in-house Telecommunicator Training Academy which is projected to last 6-8 weeks.

Telecommunications Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry. Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in telecommunications. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

The Johnston County Sheriff's Office is currently accepting online applications for a Telecommunicator. Employees in this class work for the County Emergency Communications Center or Sheriff's Department. The employees receive incoming routine and emergency calls related to the fire departments, law enforcement departments, rescue squads, emergency management, Red Cross, highway patrol, and animal control. Employees dispatch the proper personnel for assistance and maintain contact with units until the incident is resolved. Employees dispatching the Sheriff's Department personnel are aware of the unit's location and activity and must monitor all activity during an incident and while on patrol. Work also involves assisting the public with directions and general information. Work involves frequent public contact which requires tact, firmness and decisiveness in obtaining necessary information from people who are under extreme stress. Work is performed in accordance with departmental policy and state and federal law, supplemented with specific directions from sworn personnel. Work is often performed under stressful emergency conditions. The employee must be alert and possess the ability to make split second critical decisions regarding citizens lives and property. The employees are subject to inside environmental conditions. Work is evaluated through observation, discussion and review of reports by the Telecommunications Supervisor through feedback from officers and emergency management personnel. * Receives routine and emergency telephone calls and personal request for assistance concerning crimes, fire, animal control, home health, or general information concerning addresses and nature of problems. * Operates equipment to maintain contact with law enforcement personnel and other law enforcement units; dispatches deputies to answer requests for assistance; receives and transmits information and messages. * Operates equipment to maintain contact with various personnel in dispatching fire departments, rescue squads, police departments, social services, juvenile officers, wrecker services, Red Cross, highway patrol, and emergency management personnel. * Operates Division of Criminal Information (DCI) terminal to send and receive messages regarding criminal histories, vehicle identification, NCIC hot files, missing persons, license plate records, driver histories, and query system for pawn shop transactions, and related work. * Maintains an in-house computer database and communications logs and reports including the nature of calls, actions taken and the times involved; and generates reports for recovered or stolen property, missing persons, and residence checks. * Considerable knowledge of the operation of a law enforcement and emergency communications system and related Federal Communications Commission regulations. * Considerable knowledge of the geographic layout of the County, and the locations of streets, important buildings, and other landmarks. * Working knowledge of the functions, practices and procedures of the Sheriff's Department. * Working knowledge of various emergency situations in order to provide standing order advice to victims. * Ability to accurately receive and transmit radio communications. * Ability to assess people and situations, to apply sound judgment, to remain calm under stressful conditions and to elicit sufficient and essential information for dispatching and assisting field personnel. * Ability to type. * Ability to speak clearly and distinctly. * Ability to follow oral and written instructions. * Graduation from high school * Some related communications, dispatching or reception work experience preferred; or an equivalent combination of education and experience * Valid NC Driver's License