Dispatcher
Dispatcher job in Austin, TX
PM Coordinator
Classification
Non-Exempt
The PM Coordinator should coordinate all functions related to preventative/planned maintenance and product improvements, while maintaining customer satisfaction.
Essential Functions
Dispatch and schedule technicians daily.
Review list of machines coming due for service and call customer to schedule maintenance when necessary.
Order parts daily for all scheduled jobs for technicians.
Open and close work orders daily derived from technicians, as well as back filling for others where needed.
Check for open product improvements when opening work order.
Manage and update job codes for PM services.
Keep current on new systems, technology, and advancements in the industry.
Review and approve PM agreements and quotes to be sent to customers.
Review oil sample paperwork, track, and ship oil samples.
Send monthly invoices for PM agreements.
Manage and update job codes for PM services.
Update pricing quarterly or sooner if a significant change is made to a model's maintenance recommendations.
Assist the rental group with completing maintenance repairs on machines that have been returned from rent.
Continual learning through training courses per the provided learning plan completed by service manager.
Continual training with oil analysis and staying up to date on current oil capacities.
Keep current on DOT regulations and requirements for service trucks as well as environmental compliance.
Check technician reports for accuracy and completion.
Correctly bill within appropriate billing software.
Qualifications
High School graduate or equivalent.
Associates degree from a technical college preferred.
Technical knowledge and experience preferred.
Professional communication skills and basic computer skills required.
Must have a solid background in proper diagnostic procedures.
Must be self-motivated and self-starter.
Must be able to accomplish all requirements with minimal supervision.
Dedication to providing exceptional customer service.
Valid Texas driver's license and clean driving record.
Must own proper tools to perform required repairs.
Typical Physical Activity and Environmental Conditions
A major portion of every day will be spent outdoors walking, stooping, bending, climbing on and off machines.
The Preventive/Planned Maintenance (PM) Coordinator must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer
Dispatcher, Public Safety I
Dispatcher job in Austin, TX
WHO WE'RE LOOKING FOR
The Public Safety Dispatcher I reports to the Supervisor, Public Safety Dispatch. This position is responsible for radio dispatching of transit Public Safety members to calls for service, monitoring transit security officer activities and locations and making accurate and concise data updates to the Computer Aided Dispatch (CAD) computer system.
WHAT YOU BRING
High School Diploma or GED.
One (1) year of experience as an Emergency Services, Public Safety Dispatcher, and/or 911 Call Taker.
Must have the ability to obtain Basic Telecommunicator Certificate within 12 months of hire and maintain continuing certification credits as required.
Must be able to pass extensive background investigation.
Must be able to obtain TCIC/NCIC certification within 6 months of employment.
Knowledge, Skills and Abilities:
Knowledge of the operations of an Emergency Communications Center.
Skill in oral and written communication.
Skill in handling conflict and uncertain situations.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software applications.
Ability to work in close quarters and to wear a headset.
Ability to apply telephone interviewing techniques.
Ability to quickly and accurately obtain appropriate information.
Ability to learn and communicate transit police information.
Ability to deal tactfully with the public and others.
Ability to work well under pressure.
Ability to obtain knowledge of Radio and CAD Down Procedures.
Ability to relay or work with other service agencies.
Ability to establish and maintain effective communication and working relationships with other CapMetro employees and the public.
Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.
Perform other duties as assigned.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature.
Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment. Incumbent must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 8 hours a day, and function in an environment with constant interruptions.
Reasonable accommodations may be made to enable individuals with disability to perform the essential functions as previously described.
This job is required to work different shifts, and the work schedule will vary. Shift assignments and days off rotate and are varied to meet the needs of a 24-hour, 7-day a week operation in an Emergency Response environment. To be considered for this position, candidates must be available for various shifts and various days off. Weekend and holiday work is required.
Mobility Status:
As a Stationed position, the incumbent is expected to be assigned an individual workspace. Expected to work in the office 5 days a week. This is a non-hybrid assignment. Mobility status is subject to change at any time based on business needs or organizational decisions. This role is based in Austin, Texas and requires relocation to the Austin, Texas area prior to start date.
SAFETY SENSITIVE POSITION
This position is identified as a FTA safety-sensitive position. An employee in this position is required to participate in the Employer's testing program for prohibited substances. Participation in this program is a condition of employment with CapMetro. A safety-sensitive employee is randomly tested for prohibited drug use or alcohol misuse while the employee is performing safety-sensitive functions; just before the employee is to perform safety sensitive functions; or just after the employee has ceased performing such functions.
SECURITY SENSITIVE POSITION
This position has been identified as a “Security Sensitive” position. CapMetro will conduct annual background checks on incumbents in this position. A position is “Security Sensitive” if the incumbent handles currency, has access to sensitive computerized databases, has access to master keys, or works in an area of the CapMetro that has been designated as a security-sensitive area.
WHAT YOU'LL BE DOING
Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.
Search law enforcement databases to obtain information regarding warrant checks, driver's license checks, license plate checks, warrant confirmations, involvement checks and other required reviews.
Assign and monitor transit police and public safety members to police, and security incidents.
Operate Police CAD System to run warrant checks, utilize map system to dispatch nearest resources, enter and dispatch calls, request assistance from other agencies and see prior history at location.
Monitor Radio Systems according to the rules and regulations.
Maintain a working knowledge of details and procedures with the ability to apply them instantly in emergency situations, making sound decisions and quickly reacting positively under stressful conditions.
Dispatch calls based on priority system, new call types and priorities and determine when status priority should be upgraded.
Compile and prepare shift activity reports to track operational activities and personnel.
Coordinate the flow of work from one shift to another.
Assist operations in the resolutions of difficult or complex calls.
Operate communications equipment in monitoring and determining the exact nature of each
request for service.
Maintain constant awareness of status of mobile units and update information as it changes.
Receive radio calls from field units; transmit messages via radio or telephone as needed.
Update information on an ongoing basis to ensure all documentation is accurate and concise.
Monitor suspicious activity reporting and assign reports to police, public safety members, and other departments.
Monitor video systems in support of public safety members, security department, and other departments.
Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.
Perform other duties as assigned.
Auto-ApplyDispatcher
Dispatcher job in Austin, TX
At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
The Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and reports sign-in and sign-out times, assure routes are timely, and communicate service issues to the appropriate personnel. This work is done in compliance with the procedures defined by the client and in conformance with company procedures, which involves daily communication and interaction with drivers and monitors (as applicable).
What You'll Do:
* Assist with all phone call information and dispatching of rides
* Organize and route trips based on schedule and location to ensure optimal performance
* Provide assistance to drivers for directions to destinations
* Assist drivers and transportation providers with problems or issues relating to scheduling
* Establish and maintain effective communication with transportation providers
* Report and record all incidents to the applicable manager
* Document and report provider no shows or on-time-performance issues
* Inform transportation providers of their next-days trips and any new trips that occur
* Monitor radio, telephones and on-road provision of service for quality
* Record time of departure, destination, and expected time of return
* Provide feedback on drivers' performance
What You'll need:
* High school diploma or G.E.D. equivalent
* 2+ years in transportation routing, dispatching, and scheduling expertise preferred
* 1 year experience working with the applicable transit scheduling system preferred
* Knowledge of GPS and GIS systems preferred
* Possess valid authorization to work in the United States
Even better if you have...
* Excellent communication and interpersonal skills
* Good organizational skills with attention to timeliness and details
* Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills
* Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
* Ability to maintain high level of confidentiality
* Regular attendance is required
What's in it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Tuition Reimbursement
* Leadership Mentoring Opportunities
Pay Rate: $24.04
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
#MTMTRANSIT
Auto-ApplyDispatcher
Dispatcher job in Austin, TX
About Circular Services: Circular Services is the largest privately held recycling and organics service provider in the U.S. It operates over 25 facilities serving major long-term municipal and commercial contracts. The mission of Circular Services is to keep valuable materials in circulation and minimize the cost and environmental impact of landfills. The company services municipal contracts with some of the largest and fastest growing cities in the U.S. including New York City, Austin, San Antonio, and Phoenix.
About the Role:
This position reports directly to the Austin Transportation Supervisor and involves regular communications with Operations, Billing, and Sales Staff. The Austin Area Customer Service - Dispatcher is responsible for the coordination of the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. This role involves planning, directing, and coordinating transportation policies and programs.
Responsibilities:
Answering incoming calls and emails and effectively managing requests and issues from both customers and drivers, ensuring prompt and appropriate resolution.
Overseeing and directing dispatch activities for multiple locations
Manage driver actions and ensure completion of services along routes
Develop and manage daily routing and dispatch schedules to meet on-time service goals
Promptly resolve service issues for drivers and customers as they arise while maintaining excellent customer service
Update and inform customers of service delays in accordance with company standard
Provide updates to customers on pick up status or changes in service due to unforeseen circumstances
Collect and report driver performance issues or concerns to appropriate management for resolution.
Utilize GPS and GIS technologies to monitor vehicle locations and optimize routes
Communicate effectively with drivers to provide instructions and updates
Communicate effectively with operations for specific equipment needs daily
Participate in training and other learning opportunities to expand knowledge of the company, products, and services.
Other duties as assigned
Job Qualifications:
Previous experience in fleet management or dispatching preferred
Familiarity with transportation management systems is a plus
Strong analytical skills to assess operational performance and implement improvements
Proficient in using GPS and GIS technologies for route planning
Excellent communication skills with a focus on phone etiquette
Ability to work in a fast-paced environment while managing multiple tasks effectively
Knowledge of shipping and receiving processes is beneficial
High attention to detail and problem-solving abilities
EEOC: Circular Services is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Circular Services is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Circular Services are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Circular Services will not tolerate discrimination or harassment based on any of these characteristics.
Auto-ApplyInside Sales Dispatcher
Dispatcher job in Austin, TX
Job Description
About the Role
Mr. Handyman has an immediate opening in South Austin for a driven and organized Inside Sales Dispatcher. In this role, you'll be the voice of our company, handling customer calls, scheduling jobs in Service Titan, supporting our field technicians, and building strong relationships with both residential and commercial customers. If you enjoy balancing customer support, office management, and sales development, this is the perfect opportunity to grow with a trusted national brand.
Key Responsibilities
Customer Support
Manage inbound calls, create customer files, resolve client inquiries, and ensure customer satisfaction
Complete sales call screens, follow-ups, and job bookings in Service Titan
Conduct follow-up calls for customer surveys, service calls, and complaint resolution
Office Administration
Oversee daily office operations and maintain organized systems
Manage office supplies, equipment, and facilities
Coordinate communication between customers, technicians, and suppliers
Assist with onboarding and training of new employees
Resource & Vendor Management
Create and maintain weekly technician schedules and routes
Provide real-time support to technicians (directions, additional help, technical advice)
Manage vendor relationships, contracts, and timely service delivery
Business Development
Develop and maintain commercial customer relationships
Identify new opportunities for revenue growth and upselling
Stay updated on services, policies, and promotions to provide accurate information
Documentation & Reporting
Generate reports and maintain accurate records
Verify job completion, invoices, and payments in Service Titan
Assist with collections for commercial clients
Monitor company vehicles for maintenance needs
Qualifications
Minimum 6 years' experience in office management or inside sales (home services industry preferred)
Proven ability to develop commercial business relationships
Advanced typing & 10-key skills with high accuracy
Experience with MacOS, MS Office, and ServiceTitan (preferred)
Excellent organizational skills, attention to detail, and multitasking ability
Strong interpersonal, problem-solving, and customer service skills
Professional demeanor, punctual, dependable, and solution-oriented
Bilingual (preferred)
Compensation & Benefits
Competitive hourly pay $19 - $22/hour, Depending on Experience
Performance-based bonuses & advancement opportunities
Paid holidays and vacation
Supportive, safety-focused team environment
Career development in a national franchise network
Why Join Mr. Handyman?
We are part of Neighborly, the world's largest home services franchisor. When you join Mr. Handyman, you join a family of professionals committed to craftsmanship, customer service, and teamwork. This is your chance to play a vital role in a fast-growing local business with the backing of a trusted national brand.
Apply Today!
DPS - HSD - Police Communications Operator V - VII - 6099 - 6101
Dispatcher job in Austin, TX
DPS - HSD - Police Communications Operator V - VII - 6099 - 6101 (00050297) Organization: TEXAS DEPARTMENT OF PUBLIC SAFETY Primary Location: Texas-Austin Work Locations: AUSTIN HQ (MAIN) 5805 N LAMAR BLVD PO BOX 4087 AUSTIN TX 78773 Austin 78752 Other Locations: Texas-Garland, Texas-Amarillo, Texas-Mineral Wells, Texas-Laredo, Texas-Texarkana, Texas-Corpus Christi, Texas-Lubbock, Texas-Houston, Texas-Midland, Texas-Weslaco, Texas-Lufkin, Texas-Tyler, Texas-El Paso, Texas-Del Rio Job: Office and Administrative Support Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40.00 State Job Code: 6099 6100, 6101 Salary Admin Plan: B Grade: 19 20, 21 Salary (Pay Basis): 4,893.68 - 6,524.96 (Monthly) Number of Openings: 34 Overtime Status: Non-exempt Job Posting: Nov 20, 2025, 4:10:05 PM Closing Date: Ongoing Description *** This posting has been extended. Previously listed with ICT, now HSD. Those that have already applied need not reapply. ****Minimum Age Requirement is 18 years of age***Pre-Employment Exercises are required ** ***The following locations have current vacancies: Amarillo, Austin, Corpus Christi, Del Rio, El Paso, Garland, Houston, Laredo, Lufkin, Lubbock, Midland, Mineral Wells, Texarkana, Tyler and Weslaco*******Positions may require shift work (days, evenings, nights, weekends, holidays, and/or rotating and/ or varied)*********Upon successful completion of the Texas Commission on Law Enforcement (TCOLE) Basic Telecommunicator Licensing Course and state licensing exam within 12 months of employment, you will receive a recruitment bonus of $2000.00. If an employee receiving a recruitment bonus discontinues employment, the employee shall refund the Department pursuant to Section 659.262, Texas Government Code. *****PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In ************************************************************** GENERAL DESCRIPTION:Police Communications Operator V: (B19) $4,893.68 monthly compensation Performs advanced (senior-level) police and emergency management communications work as a licensed first responder. Work involves responding to high-risk incidents involving the safety of the public or law enforcement, and coordinating contacts with DPS officers and local, state, and federal law enforcement agencies requesting assistance and information. May provide guidance to others. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.Police Communications Operator VI: (B20) $5,949.39 monthly compensation Performs highly advanced (senior level) police and emergency management communications work as a licensed first responder. Work involves responding to high-risk incidents involving the safety of the public or law enforcement, and coordinating contacts with DPS officers and local, state, and federal lw enforcement agencies requesting information. May serve as a lead worker providing direction to others. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.Police Communications Operator VII: (B21) $6,524.96 monthly compensation Performs highly advanced and/or supervisory (senior-level) work coordinating and or/overseeing police and emergency management communications as a licensed first responder. Work involves ensuring adequate response to high-risk incidents involving the safety of the public or law enforcement, and coordinating contacts with agency officers and local, state, and federal law enforcement agencies requesting assistance and information. May supervise the work of others. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment.The following Military Occupational Specialty codes are generally applicable to this position.***************************************************************************** Applicants must fully complete the summary of experience to determine if minimum qualifications are met.ESSENTIAL DUTIES / RESPONSIBILITIES:1. Coordinates communication between DPS officers and other law enforcement agency officials and coordinates the staff who are serving as the communications links during disasters, civil disturbances, and other serious incidents using the telephone, computer networks, and radio systems.2. Coordinates emergency assistance in incidents posing threats to state and national safety and the well-being of law enforcement officers and the general public while exercising sound judgment and resourcefulness.3. Monitors, answers, evaluates, and prioritizes incoming telephone calls regarding risks to life and safety, laws, DPS policies and procedures, road information, and missing persons using computer-aided dispatch (CAD) system, telephones, multi-channel radio, numerous computer databases and GPS mapping systems; and communicates effectively with various callers to obtain complete information to determine urgency and need for response.4. Researches, obtains, and analyzes tactical-level intelligence information in support of public safety or criminal events or local, state, and national security issues, including homeland security, and the Texas Crime Stoppers program to law enforcement officials with supervisory or subject matter expert oversight.5. Performs analytical functions using computer software, hardware, and databases to support homeland security/criminal investigations with supervisory or subject matter expert oversight.6. Coordinates communication center operations to ensure that close contact is maintained with field units, other law enforcement and criminal justice agencies, emergency service providers, and the general public; coordinates the dissemination of information in a timely, accurate manner.7. Monitors and maintains CAD system auditory and visual alerts for in-car computers; interpret and process data base returns. Maintain TCIC/NCIC database by making entries, deletions, and confirmations.8. Receive, process, and report suspicious activity according to the established procedures in a timely and accurate manner.9. Coordinates the instruction provided at training schools and provides instruction and training to personnel as required.10. Assist in the inspection, basic troubleshooting and maintenance of communications equipment. Participate in the set up and operation of temporary communications command sites during special assignments, including roadblocks, task forces, manhunts, and man-made or natural disasters.11. May be required to qualify annually on shooting range with a Department issued shotgun and maintain a level of proficiency necessary to apply deadly force if needed in accordance with Texas law and Department policies and procedures.12. May be considered essential personnel, testify in court regarding station records or events and work before, during or after an emergency or disaster.13. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.14. Perform other duties as assigned. Qualifications GENERAL QUALIFICATIONS and REQUIREMENTS:
Education - Graduation from a standard senior high school or the equivalent is required. Graduation from an accredited four-year college or university with a major in Criminal Justice, Business Management, Information Systems, Government, History, Statistics, Social Science, or a related field is preferred.
Experience - Minimum of four (4) years' experience in law enforcement crime analysis, dispatch, or emergency communications work preferred.
Substitution Note: Education of the type described may be substituted for the experience requirement on a year-for-year basis.
Licensure and/or Certification - Must obtain FEMA; 700-a, ICS-800b, and TCOLE Telecommunicator Certification within 12 months of employment. Must obtain TCIC/NCIC and TLETS Certification within 6 months of employment. Must possess a valid driver license and automobile insurance. Must be eligible to secure and maintain a secret level security clearance.
Regulatory knowledge - Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State, and Federal regulations, legislation, guidelines, policies, and procedures. Knowledge of Federal Communications Commission's rules and regulations pertaining to operating public safety communications equipment.
Supervisory/Managerial/Leadership skills - Strong leadership skills with the ability to direct and motivate others, and maintain a persuasive and credible presentation style at all levels of the organization. Must exemplify the Department's core mission - to Protect and Serve Texas and the values of integrity, teamwork, accountability, and excellence.
Technology - After training, monitor and/or operate multi-channel two-way radio systems, UHF radio systems, computer terminals, telephone/switchboard systems, 24-hour recording machines, and building security equipment. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and able to learn new software/systems as applicable to the position.
Interpersonal Skills - Must demonstrate an ability to exercise poise, tact, diplomacy, and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Must demonstrate DPS' core values: Integrity, Excellence, Accountability, and Teamwork.
Organizational and Prioritization Skills - Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.
Presentation/Communication Skills - Must be able to effectively communicate and present information and/or training to individuals and a wide variety of audiences. Must be able to produce clear, concise, and professional documents, reports, and presentations.
Research and Comprehension - Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner.
Analytical Reasoning/Attention to Detail - Must be analytical, detail-oriented, and able to multi-task without sacrificing accuracy or timeliness. Ability to analyze problems, identify causative factors, and apply actions to effectively resolve current issues and prevent recurrences of problem conditions.
Confidentiality and Protected Information - Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.
Safety - Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.
Travel and/or Schedule and/or Remote/Telecommuting work - Travel (in city, statewide, both) up to 7 days each month. Availability for after-hours and weekend work is (or may be) required. Some overnight travel may be required. Telecommuting work is not allowable.
PHYSICAL and/or ENVIRONMENTAL DEMANDS:
The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Environment: Office confinement to a work area for entire eight-hour shift;
Ambulatory skills, e.g. stand, walk, sit;
Hand-eye coordination and arm/hand/finger dexterity;
Ability to hear (with or without a hearing aid), and exercise visual acuity;
Freedom from deformities, obstructions or conditions of the nose, throat, or mouth that interfere with distinct speech;
Ability to transfer weights of up to 20 pounds anticipated for this position
Driving requirements: Moderate frequency (30%).
State of Texas Benefits and Retirement Information: **************************
A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.
A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4% over their current salary regardless of posted salary.
Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.
DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.
State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.
Auto-ApplyHVAC Dispatcher
Dispatcher job in Austin, TX
We are in search of a Dispatcher to join our small Team! This is the perfect opportunity for a candidate who is an obsessive communicator, passionate about accuracy, and enjoys helping others. If you have strong computer skills and are looking for a gainful career, we look forward to reviewing your resume!
About McCullough Solutions Company:
Join us at McCullough Solutions LLC, providing world-class administrative solutions to the McCullough family of air conditioning companies in the greater Austin area. One of our sister companies, McCullough Austin, is Austin's largest family-owned and operated HVAC service and replacement business, serving Texas homeowners for over forty years. Help us support McCullough by providing unmatched administrative solutions, allowing the McCullough family of companies to prosper while making our community comfortable in their homes.
At McCullough Solutions, we foster a culture of innovation, respect, and teamwork. We are dedicated to providing exceptional administrative services to our customers and a supportive, dynamic work environment for our employees. We are currently seeking a dedicated Dispatcher to join our team and contribute to the financial operations we aim to consistently provide.
Job Description: Dispatcher
Company: McCullough Solutions Company LLC
Location: Austin, TX 78757
As the primary point of contact for our Service Technicians, the ideal Dispatcher has a friendly attitude and can effectively stay on task while assisting our Field Team.
Obsessive attention to detail.
Accurate typing and spelling.
Be able to multi-task in a high pace environment.
Assisting Technicians ordering parts for repairs and scheduling return visits.
Assisting Accounting Team with tracking of Purchase Orders
Provide general administrative support and assist where needed across teams.
Job Type: Full-time
Benefits:
401(k)
Health insurance
Dental insurance
Vision insurance
Life insurance
Paid time off
Schedule:
8 hour shift
Day shift
Monday to Friday
Some overtime possible
Experience:
Knowledge of ServiceTitan Software is a big plus but not required.
Dispatching: Preferred but not required
HVAC: Preferred but not required
Ability to Relocate:
Austin, TX 78757: Relocate before starting work (Required)
Work Location: In person
Dispatcher
Dispatcher job in Austin, TX
About Circular Services: Circular Services is the largest privately held recycling and organics service provider in the U.S. It operates over 25 facilities serving major long-term municipal and commercial contracts. The mission of Circular Services is to keep valuable materials in circulation and minimize the cost and environmental impact of landfills. The company services municipal contracts with some of the largest and fastest growing cities in the U.S. including New York City, Austin, San Antonio, and Phoenix.
About the Role:
This position reports directly to the Austin Transportation Supervisor and involves regular communications with Operations, Billing, and Sales Staff. The Austin Area Customer Service - Dispatcher is responsible for the coordination of the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. This role involves planning, directing, and coordinating transportation policies and programs.
Responsibilities:
Answering incoming calls and emails and effectively managing requests and issues from both customers and drivers, ensuring prompt and appropriate resolution.
Overseeing and directing dispatch activities for multiple locations
Manage driver actions and ensure completion of services along routes
Develop and manage daily routing and dispatch schedules to meet on-time service goals
Promptly resolve service issues for drivers and customers as they arise while maintaining excellent customer service
Update and inform customers of service delays in accordance with company standard
Provide updates to customers on pick up status or changes in service due to unforeseen circumstances
Collect and report driver performance issues or concerns to appropriate management for resolution.
Utilize GPS and GIS technologies to monitor vehicle locations and optimize routes
Communicate effectively with drivers to provide instructions and updates
Communicate effectively with operations for specific equipment needs daily
Participate in training and other learning opportunities to expand knowledge of the company, products, and services.
Other duties as assigned
Job Qualifications:
Previous experience in fleet management or dispatching preferred
Familiarity with transportation management systems is a plus
Strong analytical skills to assess operational performance and implement improvements
Proficient in using GPS and GIS technologies for route planning
Excellent communication skills with a focus on phone etiquette
Ability to work in a fast-paced environment while managing multiple tasks effectively
Knowledge of shipping and receiving processes is beneficial
High attention to detail and problem-solving abilities
EEOC: Circular Services is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Circular Services is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Circular Services are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Circular Services will not tolerate discrimination or harassment based on any of these characteristics.
Emergency Dispatcher
Dispatcher job in Cedar Park, TX
Are you equipped with a highly specialized skill set, technical tools, and training that set you apart as the best in your field? If you take pride in helping others, regardless of the situation, and are ready for a new challenge, then we invite you to bring your exceptional skills and expertise to the City of Cedar Park! As an Emergency Dispatcher, you'll play a vital role as the crucial link in public safety, ensuring swift responses during critical moments.
Join our dedicated team and experience a career that goes beyond the ordinary. Plus, enjoy a $2500 sign-on incentive to showcase the value you will bring and our excitement for your arrival. We believe you will find an opportunity with our team to be rewarding and satisfying. Ready for the next level? Apply Now!
TitleStarting PayEmergency Dispatcher Trainee $ 50,000.00Emergency Dispatcher I $ 53,000.00Emergency Dispatcher II $ 60,000.00Emergency Dispatcher III
$ 66,000.00
* Receives and records incoming emergency and non-emergency calls on both the telephone and two-way radio (including animal control and 9-1-1 calls).
* Evaluates calls and dispatches appropriate field responders for emergency and non-emergency calls.
* Evaluates and directs non-emergency calls to appropriate staff, officers, and/or agencies.
* Monitors radio frequencies of field response personnel.
* Assists and answers questions from the general public.
* Gives directions to citizens and responders when necessary.
* Trains new dispatch personnel on equipment operations and adhering to procedures while providing excellent customer service.
* Files and pulls local warrants for officers when needed.
* Performs computer-assisted and manual records checks for officers on individuals, locations, vehicles and other property, sometimes verifying warrants, suspended or expired license, or reports of stolen property with the originating agency.
* Reviews the department's policies and procedures.
* Maintains, updates, and accesses various logs and computer data files of responder activities, including incident reports, accident reports, stolen or repossessed property logs, maps, shift logs, etc.
* Performs data entry of logs and records regarding officer activities, including traffic stops, DWIs, suspicious vehicles, people and incidents, ensuring officer safety.
* Completes forms and reports as needed.
* Operates recording equipment for 9-1-1 and telephone calls.
* Assists Deaf and hard-of-hearing persons using a Telecommunications Device for the Deaf (TDD).
* Routinely runs diagnostic testing of various equipment within the Communications Center.
* Enters information regarding wanted and missing persons, stolen items, and protection orders into Texas and National Crime Information computer database and validates information against reports.
* Files departmental records.
* Assists the general public with questions in person and over the phone, giving direction when needed; Alerts state and federal agencies of stolen vehicles and property, wanted and missing persons, etc., using TLETS computer system.
* Prints computerized forms for officers as necessary.
* Maintains files on repossessed automobiles.
Position Description
* Works rotating shift work during evenings, nights, weekends, and holidays; may be required to work extended shifts; and will be subject to emergency callout(s); and
* Performs such other related duties as may be assigned.
Emergency Dispatch Trainee:
* High School Diploma, or its equivalent.
Emergency Dispatch I:
* High School Diploma, or its equivalent.
* At least one to three (1-3) years' experience in a high-volume call center or 9-1-1 dispatcher work environment.
* OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
* Valid Telecommunications Basic or Intermediate Operator Certification from the Texas Commission of Law Enforcement (TCOLE); or ability to earn certification within one (1) year of employment.
Emergency Dispatch II:
* High School Diploma, or its equivalent.
* At least four to seven (4-7) years' experience in a high-volume call center or 9-1-1 dispatcher work environment.
* OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
* Valid Telecommunications Advanced Operator Certification from the Texas Commission of Law Enforcement (TCOLE); or ability to earn certification within one (1) year of employment.
Emergency Dispatch III:
* High School Diploma, or its equivalent.
* At least eight (8) years' experience in a high-volume call center or 9-1-1 dispatcher work environment.
* OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
* Valid Telecommunications Master Operator Certification from the Texas Commission of Law Enforcement (TCOLE); or ability to earn certification within one (1) year of employment.
The following Certifications are a PLUS:
* Communications Training Officer Certification
* Emergency Police Dispatcher Certification
* Crisis Communications Certification
* Active Shooter (Assailant) Training Course
* Monthly Continuing Education Certifications
Dispatch Clerk
Dispatcher job in Pflugerville, TX
Shift/Schedule:
Schedule Details
Shift: 40 Hour Work Week - Rotating Schedule: Drivers are on the road from 5am-12am, so in order to have sufficient coverage we need someone with the flexibility adhere to our rotation schedule. This schedule can require you to work either of the following shifts based on the need and staffing: (Opener Shift) 5am-2pm (Mid Shift) 9am-5pm, and (Closing Shift) 12pm-9pm.
- Overtime is rarely needed, however weekends will be needed quite often and that can consist of both Saturday and Sunday or just of those days. You will always get two days off a week. They vary based off the rotating schedule.
Text DELIVER to 88300 to apply or check out more jobs at
www.workat GEODIS.com
!
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power
A Better Way to Deliver
for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Look what you'll get by joining the GEODIS team!
Get Good Money - Fair pay and some jobs come with bonus opportunities.
Get the Right Job/Right Schedule - Part-time, full-time, seasonal - days, nights, weekends, and even gig work. We have the job and shift you want.*
Get Paid Early - Payday as early as you want. Access your earnings on demand.
Get Free Healthcare - Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.*
Get a Break - Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.*
Stay Safe - We pride ourselves on a safe, clean, and healthy work environment for everyone.
Get a Voice - We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
Get Promoted - When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
Get a Boost - Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes.
Get Involved - Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund".
Have FUN - Work with fun, supportive people just like you!
Find Your Place - We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
Find Your Future - Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!
*Eligibility varies based on location, job, employee type, or length of service.
What you will be doing:
Ripping and assigning cards to board.
Sending and assigning pick ups to drivers.
Report missed pick ups.
Log Seals on share drive.
Answer calls from Customer service and drivers.
Other Duties as required and assigned
Experience
Minimum 6 months related experience and/or training
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
Ability to write routine reports and correspondence
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.
More about GEODIS
GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit
www.workat GEODIS.com
to learn more.
Dispatcher
Dispatcher job in Georgetown, TX
Dispatcher/Office Manager
We are seeking a detail-oriented and experienced Dispatcher/Office manager to join our team at our Texas Branch. The successful candidate will be responsible for ensuring our units are successfully delivered and picked-up from customer sites, ensuring the drivers are following all safety and DOT regulations. In addition, this person will manage and process the branch's rental/sales. We need you to help to support and grow our constantly expanding client base.
Responsibilities:
Promotes safety first for all areas of dispatch. Ensures drivers are following all DOT, safety policies and procedures.
Supervises team of Drivers, which includes:
Scheduling and assigning drivers and vehicles to convey portable office and storage units
Reviews next day/week deliveries and pick-ups and develops a dispatch plan
Notifies drivers of daily assignments
Tracks Drivers out on delivery/pick-up
Assists Drivers in troubleshooting when necessary
Sets daily and weekly priorities for the team
Conducts performance discussions and training
Ensures Drivers have collected all appropriate paperwork for the day.
Process daily paperwork to corporate
Communicates with customers to assist in scheduling daily/weekly activities
Maintains daily log files and preventative maintenance files and records the information into the appropriate systems. Ensures all daily/weekly/monthly paperwork is completed, recorded and filed.
Maintains branch's budgeted trucking profit margin (repair & maintenance cost control)
Works with branch manager to determine driver schedule availability, and schedule deliveries/pick-ups outside of normal business hours.
Track registrations of fleet equipment & vehicles.
Install license plates on equipment as needed.
Assist & maintain paperwork for branch audit purposes.
Work with mechanics about truck repairs and calls for parts from vendors.
Conduct Safety Meetings.
Skills Needed for Success:
Excellent verbal and written communication skills
Good organizational skills and the ability to multitask
Strong listening skills
Required Qualifications:
High School Diploma or equivalent preferred.
2+ years of experience in rental industry, customer service, and billing.
4+ year of experience in driver scheduling and dispatching.
Knowledge of DOT and state specific safety regulations.
Ability to communicate clearly (verbal and written).
Valid Driver's License. (Class A bonus)
Benefits:
Immediate PTO eligibility
Paid holidays off
Medical, dental, vision, and life insurance
401(k)
Health Savings Account
Job Type:
Full-time
Austin/Jarrell area:
8810 IH - 35
Who We Are:
Southwest Mobile Storage is a family-owned shipping container business founded in 1995. Our strength for more than 30 years comes from the specialized knowledge and passion of our people, along with serving over 24,000 commercial, construction and residential customers.
Equal Opportunity Employer:
Southwest Mobile Storage is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants. We encourage and love to hire veterans, military experience welcome!
Auto-ApplyDispatcher
Dispatcher job in Georgetown, TX
Dispatcher/Office Manager
We are seeking a detail-oriented and experienced Dispatcher/Office manager to join our team at our Texas Branch. The successful candidate will be responsible for ensuring our units are successfully delivered and picked-up from customer sites, ensuring the drivers are following all safety and DOT regulations. In addition, this person will manage and process the branch's rental/sales. We need you to help to support and grow our constantly expanding client base.
Responsibilities:
Promotes safety first for all areas of dispatch. Ensures drivers are following all DOT, safety policies and procedures.
Supervises team of Drivers, which includes:
Scheduling and assigning drivers and vehicles to convey portable office and storage units
Reviews next day/week deliveries and pick-ups and develops a dispatch plan
Notifies drivers of daily assignments
Tracks Drivers out on delivery/pick-up
Assists Drivers in troubleshooting when necessary
Sets daily and weekly priorities for the team
Conducts performance discussions and training
Ensures Drivers have collected all appropriate paperwork for the day.
Process daily paperwork to corporate
Communicates with customers to assist in scheduling daily/weekly activities
Maintains daily log files and preventative maintenance files and records the information into the appropriate systems. Ensures all daily/weekly/monthly paperwork is completed, recorded and filed.
Maintains branch's budgeted trucking profit margin (repair & maintenance cost control)
Works with branch manager to determine driver schedule availability, and schedule deliveries/pick-ups outside of normal business hours.
Track registrations of fleet equipment & vehicles.
Install license plates on equipment as needed.
Assist & maintain paperwork for branch audit purposes.
Work with mechanics about truck repairs and calls for parts from vendors.
Conduct Safety Meetings.
Skills Needed for Success:
Excellent verbal and written communication skills
Good organizational skills and the ability to multitask
Strong listening skills
Required Qualifications:
High School Diploma or equivalent preferred.
2+ years of experience in rental industry, customer service, and billing.
4+ year of experience in driver scheduling and dispatching.
Knowledge of DOT and state specific safety regulations.
Ability to communicate clearly (verbal and written).
Valid Driver's License. (Class A bonus)
Benefits:
Immediate PTO eligibility
Paid holidays off
Medical, dental, vision, and life insurance
401(k)
Health Savings Account
Job Type:
Full-time
Austin/Jarrell area:
8810 IH - 35
Who We Are:
Southwest Mobile Storage is a family-owned shipping container business founded in 1995. Our strength for more than 30 years comes from the specialized knowledge and passion of our people, along with serving over 24,000 commercial, construction and residential customers.
Equal Opportunity Employer:
Southwest Mobile Storage is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants. We encourage and love to hire veterans, military experience welcome!
Auto-ApplyDispatch Clerk
Dispatcher job in Pflugerville, TX
Shift/Schedule: * Schedule Details Shift: 40 Hour Work Week * Rotating Schedule: Drivers are on the road from 5am-12am, so in order to have sufficient coverage we need someone with the flexibility adhere to our rotation schedule. This schedule can require you to work either of the following shifts based on the need and staffing: (Opener Shift) 5am-2pm (Mid Shift) 9am-5pm, and (Closing Shift) 12pm-9pm.
* Overtime is rarely needed, however weekends will be needed quite often and that can consist of both Saturday and Sunday or just of those days. You will always get two days off a week. They vary based off the rotating schedule.
Text DELIVER to 88300 to apply or check out more jobs at ********** GEODIS.com!
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Look what you'll get by joining the GEODIS team!
* Get Good Money - Fair pay and some jobs come with bonus opportunities.
* Get the Right Job/Right Schedule - Part-time, full-time, seasonal - days, nights, weekends, and even gig work. We have the job and shift you want.*
* Get Paid Early - Payday as early as you want. Access your earnings on demand.
* Get Free Healthcare - Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.*
* Get a Break - Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.*
* Stay Safe - We pride ourselves on a safe, clean, and healthy work environment for everyone.
* Get a Voice - We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
* Get Promoted - When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
* Get a Boost - Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes.
* Get Involved - Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund".
* Have FUN - Work with fun, supportive people just like you!
* Find Your Place - We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
* Find Your Future - Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!
* Eligibility varies based on location, job, employee type, or length of service.
What you will be doing:
* Ripping and assigning cards to board.
* Sending and assigning pick ups to drivers.
* Report missed pick ups.
* Log Seals on share drive.
* Answer calls from Customer service and drivers.
* Other Duties as required and assigned
Experience
* Minimum 6 months related experience and/or training
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
* Ability to write routine reports and correspondence
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions".
More about GEODIS
GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit ********** GEODIS.com to learn more.
Installation Dispatch Supervisor
Dispatcher job in Dripping Springs, TX
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Benefits/Perks
Competitive Pay
Employer-supported Health, Dental, and Vision Coverage
401k Matching Contributions
Career Advancement
Job Summary Wilson AC & Appliance is seeking an Installation Dispatch Supervisor to oversee and optimize our daily home appliance installation operations. This position will play a key role in ensuring timely service, efficient routing, and excellent customer communication.
Responsibilities
Supervise and actively dispatch installation team to ensure timely, accurate, and efficient delivery of service.
Manage and adjust installation schedules in real time, coordinating with sales, warehouse, and client care to resolve delays, rush orders, and routing challenges.
Work with Lead Installer to verify job site readiness before dispatch (measurements, access, power/water/gas, special handling).
Maintain clear communication channels with installers, ensuring they have the necessary tools, parts, photos, and instructions for each job.
Monitor field progress throughout the day; triage issues such as no-access, job site conditions, or add-on requests, and re-route as needed.
Collaborate with warehouse and parts teams to align deliveries and special equipment, flagging shortages and ensuring availability.
Track and report key metrics: on-time arrival %, average route drive time, reschedules, repeat visits, and photo/completion checklist compliance.
Collaborate closely with operations, service, and management to align dispatch priorities with showroom promotions, builder timelines, and product launches.
Provide coaching and guidance to dispatch staff (where applicable), contributing to process improvements and consistency in performance.
End-of-day reconciliation of completed/partial/cancelled jobs; ensure notes, photos, and customer updates are logged in the system.
Maintain installer capacity calendar and assist in fair rotation planning for Saturdays.
Qualifications
3-5 years of experience in dispatch, logistics, or operations coordination - ideally within appliance, home service, or luxury retail segments.
Strong organizational, multi-tasking, and communication skills - capable of keeping pace in a fast-moving environment.
Familiarity with scheduling/dispatch software
Leadership experience, including ability to mentor and coach staff.
Compensation: $60,000.00 - $85,000.00 per year
Our company is dedicated to serving our customers and our community. Our team is chosen for their knowledge, experience, training, efficiency and courtesy. If you want to be part of our home-grown culture and winning team, please apply today!
Auto-ApplyField Service Dispatcher (CMD-505)
Dispatcher job in Pflugerville, TX
Job Details Pflugerville, TX Full Time High School Negligible Day Customer ServiceDescription
Scope of Work:
Supervise, answer, and schedule service calls for 10-15 (min) Field Service technicians.
Verify customer has account or obtain credit and/or credit card information (from time to time). Quote estimates for service repairs. Open and close work orders. Review time card entries to work orders.
Primary Job Responsibilities:
Answer customer requests for Field Service repairs and schedule a min. of 10-15 Field Service technicians.
Follow-up with customers and technicians to make sure WPI is providing a superior service.
Review oil sample history and technical information for repairs.
Take calls for service from internal and external customers.
Direct service technicians daily work.
Review open jobs to assess scheduling and completion.
Assist Billing Clerk with closing and billing jobs.
Oversee securing and delivering parts for Field Service department.
Promote good welfare among the company and its' divisions.
Perform other duties as assigned.
Qualifications
Minimum Qualifications:
Must have a minimum of 4 year(s) previous experience.
High School Diploma, G.E.D. or equivalent.
Prefer bilingual (English/Spanish) speaking and writing skills.
Requirements: Knowledge, Skills and Abilities (KSAs)
Must have a working knowledge of the above titled position and how it relates to the overall business and its' objectives.
Must meet goals and objectives set forth by the company.
Must conform to policies and procedures set forth by the company.
Must have current driver's license and acceptable driving record per WPI insurance carrier standards. (ONLY IF JOB REQUIRES)
Must be able to pass and maintain alcohol and drug testing requirements as required by the Department of Transportation. (ONLY IF JOB REQUIRES)
Must be able to lift 50 pounds. (ONLY IF JOB REQUIRES)
Must be able bend and twist several times a day.
Must be computer literate, a Windows based environment preferred. (MS Word, Excel, Outlook, etc.).
Must be dependable and able to work independently.
Must maintain good client relations.
Must maintain a professional appearance.
Must promote and maintain a clean, neat and safe work environment.
Must have the ability to work flexible hours, days, and weekends (as necessary).
Must have the ability to supervise and motivate others.
Must have the ability to effectively evaluate others.
Must protect the company assets and interest.
Working Conditions:
Typical hours of work Monday through Friday; 6:30 a.m. to 4 p.m.
Office indoor and outdoor work.
WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.
En Espanol
WPI es una institució n EEO/AA (igualdad de oportunidad/acció n afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientació n sexual, infomació n genética, identidad de género, o expresió n de género en los programas o actividades los cuales opera.
Expediter/Dispatcher - Flooring Services SW
Dispatcher job in Pflugerville, TX
SUMMARY: If you are someone who enjoys working with others and in a fast-paced environment, then this could be the right career move for you. As an expediter/dispatcher, you will work with contractors daily to facilitate various jobs going out and being returned when completed for processing. You must have a strong attention to detail and ability to work as a team and independently.
OVERVIEW OF YOUR DAILY TASKS:
Assign appropriate installer for various installs for tile, vinyl, wood, and carpet for repairs and new installs.
Check workorders for mistakes
Scan workorders for processing
Work with Accounting on missing scans/contractor payroll issues
Process new contractor applications
Communicate between installers and field, installers and sales
Process job returns for installers prior to warehouse
Report daily Job Shipped Statuses
SKILLS/EXPERIENCE TO HELP YOU SUCCEED IN THIS ROLE:
High School Diploma/GED required
Excellent communication and interpersonal skills; bilingual English/Spanish a plus
Attention to detail is a priority
Ability to multi-task; handle details
Proficiency in use of computer skills for data entry; prefer use of RFMS
BENEFITS OF WORKING WITH OUR TEAM:
Medical, Dental and Vision coverage
401K
Paid Holidays
Vacation and Personal Time
Employee appreciation events
“Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.”
*This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned as needed by the business.
Flooring Services, LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. Learn More
PM Dispatcher - Transportation
Dispatcher job in Manor, TX
Primary Purpose Coordinate assignments and schedules of bus drivers, routes, and vehicles to ensure safe, efficient, and economical transportation services. Education/Certification High school diploma or GED, Valid Texas Commercial Driver's License Special Knowledge/Skills:
* Effective telephone and communication skills
* Ability to pass alcohol and drug test
* Ability to receive and give verbal instructions effectively
* Proficient map reading skills
Experience:
3 years' experience as certified school bus driver
Essential Job Functions:
* Assist or handle assignments of bus drivers, bus routes, vehicles, and substitutes for morning and afternoon shifts.
* Assist with or coordinate extracurricular transportation.
* Prepare data required to plan bus route and post route schedule.
* Prepare special education bus routes and ensure that drivers maintain a route folder with accurate descriptions of their morning and afternoon routes.
* Coordinate and schedule all summer school routes.
* Prepare and update district maps showing areas served by each bus. Supply maps to schools.
* Write, schedule, and keep regular routes up to date in computer.
* Dispatch drivers and vehicles and communicate with them using a telephone and two-way radio.
* Notify drivers, parents, and school personnel of any changes in a student's bus service, such as an address change, change in pick-up and drop-off location, change in time or bus change.
* Maintain good public relations with students and school personnel.
* Communicate with students, parents, staff, and community about their complaints with drivers, buses, routes, and safety.
* Communicate with drivers about problems or concerns they have with parents, students, teachers, and coworkers.
* Interact with special program administrators and school officials concerning transportation of special education students.
* Help school place new students on buses and advise drivers of new or dismissed students.
* Serve as substitute bus driver.
* Handle driving and safety records of all new applicants.
* Maintain mileage records on all bus routes and travel, keep logs on fuel dispensing.
* Maintain log book and record of head count to facilitate writing, copying, and distribution of change notices to transportation personnel and schools.
* Keep a log book and record all special education two-way radio transmissions.
* Maintain records on all drivers including extracurricular drivers pertaining to physical, driver certification, and license check.
* Maintain pertinent documentation on all special education students.
* Prepare various reports as required by the state, district, or department.
* Post trips in trip book and send out confirmations.
* Maintain logs on communication with pertinent personnel regarding confirmations, cancellations, and changes.
* Report to work in a timely manner according to assigned schedule.
* Perform other duties as assigned by the supervisor or other administrator that are consistent with the general requirements and qualifications for the position.
Professional Conduct:
* Maintain professional interactions with staff, parents, community and visitors.
* Demonstrate the ability to remain calm and withstand pressures.
* Demonstrate flexibility to change in routine and adapt quickly to changing situations.
* Demonstrates respect, courteous to peers and visitors and assist fellow workers willingly.
* Avoid gossip, or speaking badly about the district and district personnel.
* Demonstrates principles of the Manor ISD People Experience.
Supervisory Responsibilities:
None
Equipment Used:
Radio communication equipment, personal computer, and intercom system
Working Conditions
The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Mental Demands:
Maintain emotional control under stress
Work with frequent interruptions
Physical Demands:
Lifting (50 pounds and over)
Carrying (50 pounds and over)
Continual Sitting
Ability to drive a bus
Reaching
Standing
Bending/Stooping
Kneeling
Pushing/Pulling
Repetitive hand motions
Keyboarding/mouse
Speaking clearly
Hearing
Environmental Factors:
Work inside/outside
Work around machinery with moving parts
Exposure to electrical hazards
Exposure to temperature extremes
Exposure to humidity extremes
Exposure to biological hazards
Exposure to chemical hazards
Work on slippery surfaces
Work prolonged or irregular hours
Dispatcher ****New Braunfels Location****
Dispatcher job in New Braunfels, TX
VMS, a local towing and vehicle storage company, has openings for experienced dispatchers. This position requires entering and updating customer information quickly and accurately while providing excellent customer service with a friendly and helpful demeanor.
The ideal candidate would possess:
Previous experience with dispatching
Previous customer service or reception experience
Full-time and part-time positions available. Weekdays and weekends are available. 2 weeks of training would be in San Antonio
Starting pay is $13.50 /hour.
WE ARE AN EQUAL OPPORTUNITY EMPLOYMENT COMPANY AND ARE DEDICATED TO A POLICY OF NON-DISCRIMINATION OF EMPLOYMENT ON ANY BASIS INCLUDING RACE, CREED, COLOR, AGE, SEX, RELIGION, NATIONAL ORIGIN OR PHYSICAL IMPAIRMENTS.
View all jobs at this company
Telecommunicator
Dispatcher job in Burnet, TX
Job Description
This position is responsible for rapid dispatch and documentation of needed law enforcement, fire and medical emergency and non-emergency services in a timely and proficient manner.
Job Posted by ApplicantPro
Dispatch Lead
Dispatcher job in Manor, TX
Apply Description
VETERANS ENCOURAGED TO APPLY
Lonestar Electric Supply is looking for a Dispatch Lead who will help oversee a dynamic team of individuals who schedule drivers for pick-up and delivery of our electrical tools and supplies in a safe, efficient, and timely manner. The ideal candidate will be dependable, prompt, reliable and engaged. They will also have a strong desire to provide superior Customer Service, exceeding customer goals and expectations and following our passion to MAKE IT HAPPEN.
Responsibilities:
Schedules drivers for pick-up and delivery; selects most efficient routes for each driver.
Oversees equipment availability; assigns drivers, trucks, and extra drivers when needed.
Consolidates orders into truckloads for specific destinations.
Anticipates weather complications along routes and at the drivers' destinations; communicates delays and route changes as necessary.
Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
Maintains and reviews billing and operation records; monitors daily logs for errors and/or compliance violations.
Monitors drivers' working hours to ensure compliance with federal and state laws and regulations.
Provides support and training to other Dispatch Associates as needed.
Oversees maintenance and repair schedules for vehicles.
Performs other related duties as assigned.
Requirements:
2-3 years of experience in a dispatch or management role overseeing shipping associates.
Excellent verbal and written communication skills.
Strong organizational skills to prepare and assign routes.
Strong leadership skills to ensure drivers' compliance with direction and assignments.
Basic understanding of geographical area and mapping programs to facilitate efficient routing.
Proficient with or able to quickly learn dispatch and recordkeeping systems.
Ability to work at a fast pace and under pressure.
Thorough understanding of shipping industry.
Physical Requirements:
Lifting up to 40 lbs. may be required infrequently.
Must be able to remain in a stationary position 50% of the time.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Must be able to navigate various departments of the organization's physical premises.
Benefits
Medical, dental, life and vision insurance
401(k) Retirement Plan and Match
Paid Time Off
Specified Paid Holidays
Disclaimer:
This job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management.