Dispatcher
Dispatcher job in Memphis, TN
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.
be your best self
At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Purpose of Job:
Answer incoming phone calls and dispatch hot-shot requests in a timely, orderly fashion. Actively engage with customers to efficiently assess and fulfill their needs. Prepare invoices and accept payments using computer.
Job Components:
Promptly answer all incoming phone calls in a professional and friendly manner.
Uses professional telephone etiquette when assisting customers.
Dispatch hot shot drivers in a manner that will deliver the best and most efficient service possible.
Create and process invoices
Contact priority customers on a weekly basis to identify potential concerns/issues and monitor supply.
Other duties as assigned
Qualifications:
High school graduate (or equivalent)
Able to read, write and compute basic math
Multi-line phone experience required.
Excellent verbal communication skills required.
Demonstrated use of professional phone etiquette required.
Previous local commercial dispatching experience strongly preferred.
Previous customer service experience is required.
Working knowledge of computers and applicable systems is required.
Demonstrated ability to multi-task, quickly transitioning from one function/task to the next.
Uses critical thinking skills when prioritizing tasks or performing dispatching duties.
Works with a high degree of accuracy and attention to detail
Approaches tasks with a sense of urgency
Must work effectively in a team environment
Be able to occasionally lift and/or move up to 75 lbs.
Scope Data:
Works under general supervision and guidance
Accountable for individual accuracy.
Shared responsibility for outgoing inventory
Work Environment:
Exposed to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals.
Specific vision abilities include close vision, depth perception and ability to adjust focus.
Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects.
Must be able to occasionally lift up to 75 lbs. without assistance
Ability to sustain extended periods of sitting, standing and walking throughout the day
Prolonged use of computer and telephone
Use of PPE required (steel toe boots, safety glasses, protective gloves, etc.)
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
Auto-ApplyCentral Dispatch Clerk
Dispatcher job in Memphis, TN
Maintains supply stock locations. Receives and processes various supply orders. Delivers supplies to the desired destination. Builds orders for stock replenishment. Replenish crash carts and trays. Maintains and cleans stock locations. Disinfects, stores and delivers moveable medical equipment. Loads and unloads materials within a warehouse or storage facility. Utilizes hand trucks, forklifts or other handling equipment to move material to and from the storage facility. Requires the appropriate licenses to operate a motor vehicle in order to transport passengers or property. Participates in physical inventory and cycle counts. Validate access permissions and checks in approved vendors. Works under immediate supervision. Reports to a Supply Chain manager or supervisor. Assists with other duties as assigned to support Central Supply and Materials Management departments.
Qualifications:
Required:
Experience: 1-2 years' experience with cycle count and inventory of medical supplies, use of computerized warehouse management systems (WMS)
Preferred:
Education: High school diploma or equivalent
Reports stock shortages to supervisor.
Maintains isolation and crash cart supplies to assigned level.
Restocks warehouse/rotates stock, empty pallets returned to receiving
Maintains current/accurate PAR cart sheets with new supplies and by bin location.
Stickers patient charge supplies and keeps CDM numbers updated
Performs related duties as required.
Auto-ApplyDispatcher
Dispatcher job in Collierville, TN
National Express companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 250 local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more at nellc.com.
Responsibilities:
* Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work.
* Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time.
* Communicates all relevant details of driving assignments to drivers to ensure proper execution.
* Assist drivers with routing directions and directs them to perform special services when required.
* Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for part-time staff for violations of company policies.
* Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route.
* Notifies District and building personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service.
* Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements.
* Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery.
* Maintains high compliance to dispatch standard operating procedures.
* Handles customer concerns and requests for information in an expeditious and professional manner.
* Escalates unresolved issues to management as appropriate.
* Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager
* Other duties as assigned
Company name is: Durham School Services
* High school diploma or GED
* Previous dispatch experience is preferred;
* Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching.
* Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills).
* Ability to read and interpret documents and instructions from customers and other team members
* Ability to perform work activities requiring cooperation and instruction
* Ability to function in a fast-paced environment, under substantial pressure
* Ability to work within the appropriate level of independence
* Ability to problem solve
* Ability to operate two-way and emergency radio systems
* Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
* Ability to use Microsoft Office Program and computerized routing software.
* Ability to work independently
* Ability to read road and street maps
* Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities
* Bi-lingual abilities a plus
We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan. The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.
National Express has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. National Express is committed to promoting the protection and safeguarding of all children and passengers.
At National Express our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
National Express LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer
The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.
Key Words : Dispatch, Dispatcher, Bus Dispatcher, Truck Dispatcher, Delivery Dispatcher, Transportation Dispatcher, Public Safety Dispatcher, Emergency Dispatcher, Radio Dispatcher, Station Dispatcher, Router, Route Writer, Route Planner, Trip Planner, Transportation Route Planner, School Bus Transportation, Student Transportation, Passenger Transportation, Public Transportation, Transit, CMF 88, 88M, 88N, 88Z
Company name is: Durham School Services
Dispatcher
Dispatcher job in Memphis, TN
Our MissionBe America's Best home service company by providing care, growth and opportunity ensuring every team member is happy. Hiller's 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller's family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.
WHY Join HillerAt Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.
Here are even more reasons to join the Happy Hiller Team!- Our Family Owned & Care Culture- OUR VALUES- Healthy Work/Life Balance- Established Career Paths- Advancement Opportunities- Year-round work - NO LAYOFFS- 401k Plan w/ Company Match- Employee Referral Program- Regular Performance Reviews- Paid Training in our state-of-the-art facility
BenefitsMedical, Dental & Vision insurance Long and Short-term disability Company paid $50,000 life insurance Company paid vacation Paid holidays Medical Flex Spending accounts - Family care
The position of the dispatcher coordinates appointments for technicians at customer sites to maximize productivity and be the liaison between the company, technician and customer and to deliver exceptional customer service reflective of Hiller's values.
Job Responsibilities: Dispatch technicians to service calls and maintain technician schedules.Prioritize calls according to customer and/or operational need.Coordinate and maintain on call schedules for technicians and after hours procedures.Schedule calls, enter service calls, and debrief with technicians.Maintain complete, accurate and updated information in the customer database.Effectively manage conflict resolution with customers through clear communication, addressing all concerns, questions, or problems expediently.Promptly report any service issues to the appropriate leader to ensure customer satisfaction is maintained.Address all concerns, questions and problems from customers and technicians. Utilize clear communication to manage conflict resolution.Perform other duties as assigned.
Knowledge, Skills and Abilities:Service Titan Experience PreferredMinimum of 3 years prior industry experience in dispatch and coordination preferred.Basic computer skills including Word, Excel, and any other software used by the company.Exceptional interpersonal and communication skills both written and verbal.Geographical knowledge of service area and/or map reading skills.Ability to work extended hours, nights or weekends.
Education/Certification Requirements:High School diploma or GED required.$18 - $22 an hour We sincerely thank all applicants in advance for submitting their interest in this position.
Hiller is an EEOC employer.Applicants will be required to undergo pre-employment drug screens and background checks. Apply today if you have what it takes to be a part of the industry's best team in the home service industry!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyDispatcher
Dispatcher job in Memphis, TN
Job Details MEM - Memphis TN - Memphis, TN Full Time High School $18.00 - $19.00 Hourly None Any TransportationDescription Experience Requirements:
2+ years' transportation and third-party dispatch experience.
1-2 years' warehouse experience or truck driving experience.
2 years' dispatching experience
Position Overview:
Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers.
Responsibilities:
Provides excellent customer service to both internal and external customers.
Responsible for carrier sourcing and development.
Regularly and accurately dispatches customer-controlled freight.
Responsible for verifying carriers are approved and meet all internal/external requirements.
Optimize routing to be cost effective
Acts as liaison for solving driver and carrier issues.
Responsible for maintaining carrier and customer base.
Performs other incidental and related duties as required.
Qualifications
Essential Skills/Experience
Strong experience with Microsoft Office
Communication with team to demonstrate & set expectations. Be supportive with the team and operations
Professional attitude & work ethic with direct reports
Proven ability to prioritize and multi-task
Strong work ethic
Handling customers & their needs with care in timely and professional manner
Good time management skills
Flexible fast paced worker willing to work in a changing environment.
Command Center Dispatcher
Dispatcher job in Memphis, TN
Description EFFECTIVE DATE: 01/01/2024 FLSA: Exempt JOB TITLE: Command Center Dispatcher DEPARTMENT: Transit Operations REPORTS TO: Superintendent of Operations and Command Center JOB FUNCTION: Dispatches specialized transportation vehicle operations through radio contact with vehicle operators. Responsible for communications through OMNI alert. ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintains computer-radio communication system by updating computer data as required to provide interface between voice communication and system data. Performs routine analysis checks between voice and data system to insure proper functioning of entire communication system.
Provides field supervisors, dispatchers, and other staff members with information necessary to perform their assigned responsibilities. Assists Reservationist and Scheduler when necessary.
Advises coach operators, through two-way radio system communication, by providing instructions and information regarding scheduling, route changes, etc.
Gathers and submits information on specialized transportation. Records late schedules and instructs operators in procedures to adjust schedules.
Notifies police of accidents and prepares and files accident reports.
Key contact person on the radio computer system maintenance.
OTHER DUTIES AND RESPONSIBLITIES:
Maintains adequate stock level of supplies necessary for computerized radio system.
Trains personnel on the radio computer system as required.
Prepares reports and enters data into computer.
Assumes additional responsibilities as required.
MINIMUM QUALIFICATIONS:Education: High School diploma or GED required Other:
Minimum 6 months' experience as a bus and/or van operator.
Must have a working knowledge of existing MATA route system and the street network of the Memphis area.
Must be able to communicate effectively with co-workers and the public.
Experience with Microsoft Office Suite necessary to perform job duties, typing speed of 35-40 wpm.
Requires ability to handle numerous activities at one time.
Ability to understand and interpret bus operator rules and regulations.
Must be able to comprehend and learn to operate radio computer system within a 6-month period from entry into position.
Must possess a Class B ("P" endorsement) Commercial Driver's License.
Must be willing to comply with the company's Drug and Alcohol Policy.
Regular and consistent attendance is required.
Must always comply with safety and COVID protocols.
Environment
Extensive sitting is required while using office equipment such as computers, phones, printers, or fax machines.
Some standing and walking during a normal workday will also be required as well as bending, stooping, kneeling, and crouching.
Most work will be performed in inside working conditions but should be able to tolerate changes in building environments such as with or without air conditioning or heating.
May be required occasionally to move up to 20 pounds by lifting, carrying, pushing, pulling or otherwise repositioning objects.
Fingering and repetitive motions will be required for data entry, while picking items up or while filing.
Able to express or exchange ideas with others accurately and at an easily audible volume through the use of spoken words. Able to receive detailed information through oral communication or by phone at usual speaking levels and differentiate between sounds in the environment.
Close visual acuity to perform detail-oriented activities as well as acuity to perform activities at or within arm's reach with skill, control and accuracy such as preparing and analyzing data, viewing a computer screen or for significant reading of documents and other materials.
The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Auto-ApplyTraffic Dispatcher
Dispatcher job in Memphis, TN
Job Title: Traffic Dispatcher - Parking Operations Company: Chandler & Campbelle Investment Group (CCD) in partnership with ABM Aviation Position Type: Full-Time
Chandler & Campbelle Investment Group (CCD), in partnership with ABM Aviation, is looking for a Traffic Dispatcher to oversee and coordinate the flow of traffic within our parking operations at Memphis International Airport (MEM). This role is vital in ensuring smooth and efficient parking services by managing vehicle dispatch, monitoring traffic conditions, and maintaining communication with drivers and management.
We are seeking a detail-oriented, highly organized individual who thrives in a fast-paced environment and has strong communication and problem-solving skills.
Key Responsibilities:
Traffic Coordination & Dispatching
Monitor incoming traffic flow and direct vehicles to designated parking areas.
Dispatch fleet vehicles efficiently using a computerized system, ensuring optimal space utilization and prompt service.
Provide real-time communication with drivers and management via radio or other devices, relaying updates, instructions, and service adjustments.
Track fleet movement and adherence to schedules, ensuring drivers maintain proper routes and timely arrivals.
Customer Service & Problem-Solving
Respond to customer inquiries, concerns, and complaints, ensuring prompt and professional resolutions.
Assist with lost and found coordination, working with drivers to return lost items to passengers.
Implement emergency protocols as needed, such as contacting emergency services or assisting drivers in breakdown situations.
Operational Support & Reporting
Maintain detailed records of dispatch logs, driver assignments, customer interactions, and any incidents during the shift.
Assist in traffic control measures, directing vehicles when necessary.
Perform additional duties as assigned by management to support operational efficiency.
Qualifications & Requirements:
Education: High school diploma or equivalent required.
Experience: Knowledge of airport operations and procedures is a plus.
Flexibility: Ability to work all shifts, including weekends, holidays, and overnight as needed.
Clearance: Must pass a background check, motor vehicle report (MVR), and drug screening.
Physical Requirements:
Ability to stand and walk for extended periods, sometimes for the entire shift.
Comfortable working in various weather conditions.
Technical & Communication Skills:
Strong written and verbal communication skills.
Proficient in using computers, two-way radios, cell phones, and electronic tablets.
Ability to work independently and proactively while maintaining efficiency in a fast-paced environment.
Why Join CCD?
Competitive Pay & Benefits
Dynamic Work Environment at a Major Airport
If you are a strong communicator with a passion for efficiency and customer service, we encourage you to apply today!
Dispatcher
Dispatcher job in Memphis, TN
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Purpose of Job:
Answer incoming phone calls and dispatch hot-shot requests in a timely, orderly fashion. Actively engage with customers to efficiently assess and fulfill their needs. Prepare invoices and accept payments using computer.
Job Components:
* Promptly answer all incoming phone calls in a professional and friendly manner.
* Uses professional telephone etiquette when assisting customers.
* Dispatch hot shot drivers in a manner that will deliver the best and most efficient service possible.
* Create and process invoices
* Contact priority customers on a weekly basis to identify potential concerns/issues and monitor supply.
* Other duties as assigned
Qualifications:
* High school graduate (or equivalent)
* Able to read, write and compute basic math
* Multi-line phone experience required.
* Excellent verbal communication skills required.
* Demonstrated use of professional phone etiquette required.
* Previous local commercial dispatching experience strongly preferred.
* Previous customer service experience is required.
* Working knowledge of computers and applicable systems is required.
* Demonstrated ability to multi-task, quickly transitioning from one function/task to the next.
* Uses critical thinking skills when prioritizing tasks or performing dispatching duties.
* Works with a high degree of accuracy and attention to detail
* Approaches tasks with a sense of urgency
* Must work effectively in a team environment
* Be able to occasionally lift and/or move up to 75 lbs.
Scope Data:
* Works under general supervision and guidance
* Accountable for individual accuracy.
* Shared responsibility for outgoing inventory
Work Environment:
* Exposed to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals.
* Specific vision abilities include close vision, depth perception and ability to adjust focus.
* Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects.
* Must be able to occasionally lift up to 75 lbs. without assistance
* Ability to sustain extended periods of sitting, standing and walking throughout the day
* Prolonged use of computer and telephone
* Use of PPE required (steel toe boots, safety glasses, protective gloves, etc.)
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
Auto-ApplyDispatcher
Dispatcher job in Memphis, TN
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.
be your best self
At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Purpose of Job:
Answer incoming phone calls and dispatch hot-shot requests in a timely, orderly fashion. Actively engage with customers to efficiently assess and fulfill their needs. Prepare invoices and accept payments using computer.
Job Components:
Promptly answer all incoming phone calls in a professional and friendly manner.
Uses professional telephone etiquette when assisting customers.
Dispatch hot shot drivers in a manner that will deliver the best and most efficient service possible.
Create and process invoices
Contact priority customers on a weekly basis to identify potential concerns/issues and monitor supply.
Other duties as assigned
Qualifications:
High school graduate (or equivalent)
Able to read, write and compute basic math
Multi-line phone experience required.
Excellent verbal communication skills required.
Demonstrated use of professional phone etiquette required.
Previous local commercial dispatching experience strongly preferred.
Previous customer service experience is required.
Working knowledge of computers and applicable systems is required.
Demonstrated ability to multi-task, quickly transitioning from one function/task to the next.
Uses critical thinking skills when prioritizing tasks or performing dispatching duties.
Works with a high degree of accuracy and attention to detail
Approaches tasks with a sense of urgency
Must work effectively in a team environment
Be able to occasionally lift and/or move up to 75 lbs.
Scope Data:
Works under general supervision and guidance
Accountable for individual accuracy.
Shared responsibility for outgoing inventory
Work Environment:
Exposed to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals.
Specific vision abilities include close vision, depth perception and ability to adjust focus.
Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects.
Must be able to occasionally lift up to 75 lbs. without assistance
Ability to sustain extended periods of sitting, standing and walking throughout the day
Prolonged use of computer and telephone
Use of PPE required (steel toe boots, safety glasses, protective gloves, etc.)
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
Auto-ApplyDispatcher
Dispatcher job in Memphis, TN
Join Our Team of HVAC Service Pros Today! Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country.
JOB SUMMARY
This position dispatches all service calls to ensure maximum scheduling efficiency without compromising client satisfaction.
JOB DUTIES
* Manages the dispatch board to keep field personnel on the move, servicing clients, and generating revenue
* Makes every effort to compress call scheduling, effectively maximizing productivity and revenue
* Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window
* Re-schedules appointment times at client's convenience as necessary
* Communicates with the Purchasing and Warehouse Coordinator to help arrange efficient delivery of parts to Technicians
* Strictly adheres to the "Dispatching for Profits Priority Service Schedule" to ensure the right Technician is sent to the right appointment
* Shares responsibility to ensure that all Technicians arrive at their designated appointments on time
* Debriefs with Technicians upon completion of jobs to identify any outstanding client satisfaction issues
* Enters equipment type and age information for systems into SuccessWare software system
MINIMUM REQUIREMENTS
* High school diploma or equivalent required
* Must have good computer software skills
* Prior customer service experience preferred
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.
* Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
* Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
* Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating & Air Conditioning Corporate.
Dispatch Personnel - Dispatchers and Call Takers
Dispatcher job in Bartlett, TN
Full-time, Part-time Description
Dispatch personnel will gather information during a call and determine if the patient needs to receive emergency or non-emergency service. They will dispatch the appropriate ambulance to the needed location and maintain communication with the crew and supervisors as needed.
Dispatch personnel need to stay calm while collecting vital information from callers to determine the severity of a situation. Must have the ability to analyze and communicate to the appropriate first responder agencies with information about the call, this may include working with other jurisdictions
Dispatch personnel keep detailed records on each call. They must be able to use a computer system to log important facts, such as the name and location of the caller.
RESPSONSIBLITIES:
Duties include but are not limited to:
Answer inbound calls for non-emergent and emergency medical calls for assistance.
Assess the information and determine the appropriate level of emergency response needed.
Arrange for various types of transport BLS, ALS and Critical Care.
Communicate the details collected during the call.
Input detailed information to the Vital Transport System.
Perform within the Vital Transport Compliance Program.
Requirements
SKILLS/EDUCATION/OTHER REQUIREMENTS:
Must be 18 years of age or older
High School Diploma or GED
Ability to multi-task
Be able to work in stress filled situations in a calm and professional manner
Ability to answer, screen and direct information from all types of calls
The ability to type a minimum of 30 wpm
Interpersonal skills including compassion, listening and communicating
Problem solving and organizational skills
Previous EMS Dispatch experience preferred
PREFERRED
EMD Certification
CPR Certificate
CONDITIONS OF EMPLOYMENT:
Successful candidate must submit and pass a post offer, pre-employment physical examination, drug test and criminal background check
May be required to submit to annual TB and rubella screening
Work within the Vital Medical Transport Compliance Program
Maintain all certifications and licenses throughout employment
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Must be able to work in different environments.
Position involves working in stressful situations at times. Must be able to maintain calm and reassure parties that may be hostile, ill, scared or suicidal.
Must be able to sit for prolonged periods of time.
Must have functional hearing and vision.
Salary Description 41,000 - 55,000
Campus Safety Dispatcher
Dispatcher job in Memphis, TN
Job Title:Campus Safety DispatcherDepartment:Campus SafetyJob Description:
Rhodes College will be closed for Winter Break December 20, 2025-January 4, 2026.
The Campus Safety Dispatcher is responsible for accomplishing the mission of the Campus Safety Department, to provide for both the security and safety of the Rhodes community. The Dispatcher's schedule will be Wednesday - Thursday from 6:45AM - 3PM, Friday from 12PM - 8PM, AND Saturday - Sunday from 2:45PM - 11PM. This position is 40 hours per week. Shift is subject to change based on the needs of the college.
Job Qualifications:
High School Diploma or GED required.
One-year minimum in dispatching or comparable organizational experience (e.g. customer service representative, computer aided dispatching, administrative/office support) preferred.
Proficiency with Microsoft Office required. Must be able to complete an administrative assessment consisting of keyboarding, proofreading, and Microsoft Excel.
Excellent customer service utilizing strong analytical skills, excellent communication, interpersonal and administrative skills.
Job Responsibilities include but may not be limited to:
Administer the Campus Parking Program specifications; management of issuing parking decals, updating parking information and appeals.
Assist with care and maintenance of department equipment and supplies.
Complete required paperwork in compliance with the Campus Safety Operations Manual and College Handbook, including but not limited to: operations notes, data entry and computer aided dispatch. Maintain department records, reports, and files as required and confidentiality thereof.
Dispatch clearly and accurately in emergency/crisis/routine response via 911 and radio when emergency situations arise, in accordance with College and departmental policy, Federal, State and local laws.
Enhance professional growth and development through participation in educational programs, current literature, in-service meetings and workshops as assigned. Complete annually the Campus Security Authority (CSA) training.
Maintain a constant alertness for signs or indications of unusual or abnormal conditions in the Campus Safety office and incoming alarms and calls.
Operate a customer service driven Campus Safety front office. Sometimes under pressure with attention to detail, work with changing priorities, manage multiple phone lines, radio dispatching, monitor incoming door/gate/fire alarms, monitor camera system, while simultaneously and independently, exercise initiative and use discretion and priorities to ensure the safety of the Campus community.
Other duties as assigned.
Regular and punctual attendance is an essential function to perform the duties of this position.
This position is classified as essential personnel, which may require attendance during inclement weather or other times at which the campus is closed.
Work on a daily basis with student workers.
Benefits Highlights:
403 (b) Retirement
Medical, Dental, and Vision Insurance
Vacation Time (11 days)
Sick Time (12 days)
Paid Holidays (21 days)
Employee Assistance Program
Long-Term & Short-Term Disability
Life and AD&D Insurance
Tuition Remission
For a full list of our benefits and additional information, please navigate to our benefits site.
Rhodes is an equal opportunity employer that offers an excellent benefits package and a great working environment.
#HEJ
Auto-ApplyCentral Dispatch Clerk
Dispatcher job in Memphis, TN
Maintains supply stock locations. Receives and processes various supply orders. Delivers supplies to the desired destination. Builds orders for stock replenishment. Replenish crash carts and trays. Maintains and cleans stock locations. Disinfects, stores and delivers moveable medical equipment. Loads and unloads materials within a warehouse or storage facility. Utilizes hand trucks, forklifts or other handling equipment to move material to and from the storage facility. Requires the appropriate licenses to operate a motor vehicle in order to transport passengers or property. Participates in physical inventory and cycle counts. Validate access permissions and checks in approved vendors. Works under immediate supervision. Reports to a Supply Chain manager or supervisor. Assists with other duties as assigned to support Central Supply and Materials Management departments.
Qualifications:
Required:
Experience: 1-2 years' experience with cycle count and inventory of medical supplies, use of computerized warehouse management systems (WMS)
Preferred:
Education: High school diploma or equivalent
Reports stock shortages to supervisor.
Maintains isolation and crash cart supplies to assigned level.
Restocks warehouse/rotates stock, empty pallets returned to receiving
Maintains current/accurate PAR cart sheets with new supplies and by bin location.
Stickers patient charge supplies and keeps CDM numbers updated
Performs related duties as required.
Auto-ApplyDispatcher
Dispatcher job in Byhalia, MS
The purpose of the Dispatcher position is to communicate with Team Waste drivers to respond to incoming service orders, schedule service, resolve route and service issues and complete daily routing and crew data entry. Distribute information to driver teams as needed.
ESSENTIAL JOB FUNCTIONS:
1. Maintain contact between drivers and home base, dispatching drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response.
2. Assign routes and work orders to appropriate drivers throughout the day and for the next day; closes work orders each day.
3. Plan, distribute, monitor and follow-up daily route assignments for residential, roll-off and commercial drivers to ensure customers are serviced per Team Waste standards and agreements.
4. Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. Effectively communicate with both drivers and customers to ensure customer satisfaction. Communicate service changes to Sales staff.
5. Answer incoming calls from Customer Service and provide requested route information and/or follow up. Work directly with Office Manager, Operations Manager and the Driver to ensure prompt follow through of all issues. Distribute county requests to route supervisors.
6. Communicates with maintenance shop personnel and serves as an emergency point of contact to drivers.
7. Review route paperwork, enter customer information to database, and close work orders from previous day routes, paying close attention to detail, identifying and correcting any issues. Records and documents information from drivers and distributes to appropriate departments.
8. Maintains all data in appropriate systems including the following: Verify all dump tickets have been received and entered into Tower. Enter new drivers, truck and route data information in Tower.
9. Print, review, and make data entry corrections to productivity reports for route supervisors daily.
10. Distribute and maintain driver phones/radios - including completion of software updates, and charging phones every evening.
11. This position requires Saturday work on a rotation basis.
WORK ENVIRONMENT:
Normal setting for this job is an office setting.
EDUCATION AND WORK EXPERIENCE:
• High school diploma or G.E.D and a minimum of 6 months of related work experience required.
• Experience within the Waste industry, transportation, or logistics is preferred.
• Previous customer service experience in a call center environment preferred.
• Good telephone and 2-way radio skills; ability to deal with internal and external customers in a courteous and professional manner
• Computer proficiency- MS Office and Typing Skills,
• Ability to react well under pressure and treat others with respect
• Ability to identify and resolve problems in a timely manner
• Ability to prioritize and plan work activities;
• Ability to work efficiently and effectively, both independently and as a team
Special Considerations/Physical Work Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day;
• Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;
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Security Dispatcher
Dispatcher job in Memphis, TN
Monitors continuously the communications in the Dispatch office. Initiates responses to security incidents and channels information to approriate responders. Observes all CCTV monitors to ensure proper operation and to detect any illegal or inappropriate activity and alert patrolling security officers to same. Performs other duties as assigned.
Responsibilities
Documents all activities of Security officers, in dispatch log, clearly, concisely, and timely. Log all in-coming telephone or radio requests for service.
Inspects and tests CCTV/DVR equipment to ensure proper functioning. Log and report any deficiencies to Lieutenant or Director using appropriate forms.
Monitors CCTV images to detect any suspicious or inappropriate activity. If detected, dispatch closes officer to area to investigate and eliminate the activity.
Provides courteous and friendly customer serve to any individuals entering the security office seeking assistance.
Demonstrates superior telephone etiquette when answering telephone calls.
Completes assigned goals.
Requirements, Preferences and Experience
Education
Preferred: Some computer course work.
Minimum: Knowledge, skills and mental development equivalent to completion of 4 years of high school, or an acceptable equivalent combination of education and experience.
Experience
Minimum: 1 year experience in a dispatcher or security setting.
Special Skills
Minimum: Basic computer literacy skills required.
Auto-ApplyDispatch Technician
Dispatcher job in Memphis, TN
Perform skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems. Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials. Travel (paid) usually within a 2-hour radius (but could be more) to customer locations performing service work on customer network equipment as needed. Must be available nights/weekends when requested.
Skills
cable installation, cable management, low voltage installation, cat6, cat5, customer service, blueprint reading, ServiceNow, fiber optic cabling, excel, cabling, customer service oriented, BISCI certification
Top Skills Details
cable installation,cable management,low voltage installation,cat6,cat5,customer service
Additional Skills & Qualifications
Education & Experience Requirements
+ Associate degree or technical certification in a relevant field, or equivalent hands-on experience.
+ Minimum 2+ years of experience installing, servicing, and maintaining low voltage cabling systems (Cat3, Cat5, Cat5e, Cat6, and fiber optic).
+ Proficient in installing, terminating, and testing various cable types including twisted pair, coax, power-limited tray cable, and both single-mode and multi-mode fiber optics.
+ Preferred: Industry/manufacturer certifications (e.g., BICSI, Panduit, Commscope, Corning, Leviton, Ortronics).
+ Strong understanding of telecom, data, security, and wireless cabling infrastructure terminology.
+ Familiarity with industry standards such as BICSI, ANSI, EIA/TIA, and NEC.
+ Healthcare-specific certifications (e.g., infection control, safety, bloodborne pathogens) are a plus.
+ Ability to interpret technical documents including blueprints and electrical/mechanical drawings.
+ Excellent customer service and communication skills with a professional demeanor.
+ Reliable, punctual, and able to work independently with minimal supervision.
+ Valid driver's license and ability to operate company vehicles safely.
Physical Requirements
+ Ability to lift up to 50 lbs. frequently and up to 100 lbs. occasionally.
+ Strong visual acuity at various distances, including color vision and depth perception.
+ Capable of speaking and hearing clearly to communicate effectively.
+ Regularly required to sit, stand, walk, use hands, and reach; occasionally required to climb, balance, stoop, kneel, or crouch.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract to Hire position based out of Memphis, TN.
Pay and Benefits
The pay range for this position is $25.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Memphis,TN.
Application Deadline
This position is anticipated to close on Dec 13, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Campus Safety Dispatcher
Dispatcher job in Memphis, TN
Rhodes College will be closed for Winter Break December 20, 2025-January 4, 2026. The Campus Safety Dispatcher is responsible for accomplishing the mission of the Campus Safety Department, to provide for both the security and safety of the Rhodes community. The Dispatcher's schedule will be Wednesday - Thursday from 6:45AM - 3PM, Friday from 12PM - 8PM, AND Saturday - Sunday from 2:45PM - 11PM. This position is 40 hours per week. Shift is subject to change based on the needs of the college.
Job Qualifications:
* High School Diploma or GED required.
* One-year minimum in dispatching or comparable organizational experience (e.g. customer service representative, computer aided dispatching, administrative/office support) preferred.
* Proficiency with Microsoft Office required. Must be able to complete an administrative assessment consisting of keyboarding, proofreading, and Microsoft Excel.
* Excellent customer service utilizing strong analytical skills, excellent communication, interpersonal and administrative skills.
Job Responsibilities include but may not be limited to:
* Administer the Campus Parking Program specifications; management of issuing parking decals, updating parking information and appeals.
* Assist with care and maintenance of department equipment and supplies.
* Complete required paperwork in compliance with the Campus Safety Operations Manual and College Handbook, including but not limited to: operations notes, data entry and computer aided dispatch. Maintain department records, reports, and files as required and confidentiality thereof.
* Dispatch clearly and accurately in emergency/crisis/routine response via 911 and radio when emergency situations arise, in accordance with College and departmental policy, Federal, State and local laws.
* Enhance professional growth and development through participation in educational programs, current literature, in-service meetings and workshops as assigned. Complete annually the Campus Security Authority (CSA) training.
* Maintain a constant alertness for signs or indications of unusual or abnormal conditions in the Campus Safety office and incoming alarms and calls.
* Operate a customer service driven Campus Safety front office. Sometimes under pressure with attention to detail, work with changing priorities, manage multiple phone lines, radio dispatching, monitor incoming door/gate/fire alarms, monitor camera system, while simultaneously and independently, exercise initiative and use discretion and priorities to ensure the safety of the Campus community.
* Other duties as assigned.
* Regular and punctual attendance is an essential function to perform the duties of this position.
* This position is classified as essential personnel, which may require attendance during inclement weather or other times at which the campus is closed.
* Work on a daily basis with student workers.
Benefits Highlights:
* 403 (b) Retirement
* Medical, Dental, and Vision Insurance
* Vacation Time (11 days)
* Sick Time (12 days)
* Paid Holidays (21 days)
* Employee Assistance Program
* Long-Term & Short-Term Disability
* Life and AD&D Insurance
* Tuition Remission
For a full list of our benefits and additional information, please navigate to our benefits site.
Rhodes is an equal opportunity employer that offers an excellent benefits package and a great working environment.
#HEJ
Auto-ApplyCommand Center Dispatcher
Dispatcher job in Memphis, TN
Description EFFECTIVE DATE: 01/01/2024 FLSA: Exempt JOB TITLE: Command Center Dispatcher DEPARTMENT: Transit Operations REPORTS TO: Superintendent of Operations and Command Center JOB FUNCTION: Dispatches specialized transportation vehicle operations through radio contact with vehicle operators. Responsible for communications through OMNI alert. ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintains computer-radio communication system by updating computer data as required to provide interface between voice communication and system data. Performs routine analysis checks between voice and data system to insure proper functioning of entire communication system.
Provides field supervisors, dispatchers, and other staff members with information necessary to perform their assigned responsibilities. Assists Reservationist and Scheduler when necessary.
Advises coach operators, through two-way radio system communication, by providing instructions and information regarding scheduling, route changes, etc.
Gathers and submits information on specialized transportation. Records late schedules and instructs operators in procedures to adjust schedules.
Notifies police of accidents and prepares and files accident reports.
Key contact person on the radio computer system maintenance.
OTHER DUTIES AND RESPONSIBLITIES:
Maintains adequate stock level of supplies necessary for computerized radio system.
Trains personnel on the radio computer system as required.
Prepares reports and enters data into computer.
Assumes additional responsibilities as required.
MINIMUM QUALIFICATIONS:Education: High School diploma or GED required Other:
Minimum 6 months' experience as a bus and/or van operator.
Must have a working knowledge of existing MATA route system and the street network of the Memphis area.
Must be able to communicate effectively with co-workers and the public.
Experience with Microsoft Office Suite necessary to perform job duties, typing speed of 35-40 wpm.
Requires ability to handle numerous activities at one time.
Ability to understand and interpret bus operator rules and regulations.
Must be able to comprehend and learn to operate radio computer system within a 6-month period from entry into position.
Must possess a Class B ("P" endorsement) Commercial Driver's License.
Must be willing to comply with the company's Drug and Alcohol Policy.
Regular and consistent attendance is required.
Must always comply with safety and COVID protocols.
Environment
Extensive sitting is required while using office equipment such as computers, phones, printers, or fax machines.
Some standing and walking during a normal workday will also be required as well as bending, stooping, kneeling, and crouching.
Most work will be performed in inside working conditions but should be able to tolerate changes in building environments such as with or without air conditioning or heating.
May be required occasionally to move up to 20 pounds by lifting, carrying, pushing, pulling or otherwise repositioning objects.
Fingering and repetitive motions will be required for data entry, while picking items up or while filing.
Able to express or exchange ideas with others accurately and at an easily audible volume through the use of spoken words. Able to receive detailed information through oral communication or by phone at usual speaking levels and differentiate between sounds in the environment.
Close visual acuity to perform detail-oriented activities as well as acuity to perform activities at or within arm's reach with skill, control and accuracy such as preparing and analyzing data, viewing a computer screen or for significant reading of documents and other materials.
The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Auto-ApplyDispatcher
Dispatcher job in Memphis, TN
Join Our Team of HVAC Service Pros Today!Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country. JOB SUMMARYThis position dispatches all service calls to ensure maximum scheduling efficiency without compromising client satisfaction.JOB DUTIES
Manages the dispatch board to keep field personnel on the move, servicing clients, and generating revenue
Makes every effort to compress call scheduling, effectively maximizing productivity and revenue
Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window
Re-schedules appointment times at client's convenience as necessary
Communicates with the Purchasing and Warehouse Coordinator to help arrange efficient delivery of parts to Technicians
Strictly adheres to the “Dispatching for Profits Priority Service Schedule” to ensure the right Technician is sent to the right appointment
Shares responsibility to ensure that all Technicians arrive at their designated appointments on time
Debriefs with Technicians upon completion of jobs to identify any outstanding client satisfaction issues
Enters equipment type and age information for systems into SuccessWare software system
MINIMUM REQUIREMENTS
High school diploma or equivalent required
Must have good computer software skills
Prior customer service experience preferred
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.
Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating & Air Conditioning Corporate.
Auto-ApplyDispatch Personnel - Dispatchers and Call Takers
Dispatcher job in Memphis, TN
Job DescriptionDescription:
Dispatch personnel will gather information during a call and determine if the patient needs to receive emergency or non-emergency service. They will dispatch the appropriate ambulance to the needed location and maintain communication with the crew and supervisors as needed.
Dispatch personnel need to stay calm while collecting vital information from callers to determine the severity of a situation. Must have the ability to analyze and communicate to the appropriate first responder agencies with information about the call, this may include working with other jurisdictions
Dispatch personnel keep detailed records on each call. They must be able to use a computer system to log important facts, such as the name and location of the caller.
RESPSONSIBLITIES:
Duties include but are not limited to:
Answer inbound calls for non-emergent and emergency medical calls for assistance.
Assess the information and determine the appropriate level of emergency response needed.
Arrange for various types of transport BLS, ALS and Critical Care.
Communicate the details collected during the call.
Input detailed information to the Vital Transport System.
Perform within the Vital Transport Compliance Program.
Requirements:
SKILLS/EDUCATION/OTHER REQUIREMENTS:
Must be 18 years of age or older
High School Diploma or GED
Ability to multi-task
Be able to work in stress filled situations in a calm and professional manner
Ability to answer, screen and direct information from all types of calls
The ability to type a minimum of 30 wpm
Interpersonal skills including compassion, listening and communicating
Problem solving and organizational skills
Previous EMS Dispatch experience preferred
PREFERRED
EMD Certification
CPR Certificate
CONDITIONS OF EMPLOYMENT:
Successful candidate must submit and pass a post offer, pre-employment physical examination, drug test and criminal background check
May be required to submit to annual TB and rubella screening
Work within the Vital Medical Transport Compliance Program
Maintain all certifications and licenses throughout employment
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Must be able to work in different environments.
Position involves working in stressful situations at times. Must be able to maintain calm and reassure parties that may be hostile, ill, scared or suicidal.
Must be able to sit for prolonged periods of time.
Must have functional hearing and vision.