Dispatcher jobs in Beech Grove, IN

First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. At First Student, we are proud to offer: Tremendous Career Advancement Opportunities due to a strong presence across North America Positive and rewarding work environment Dispatcher Responsibilities: Oversees all routes and scheduling of buses Counsels and coaches drivers and monitors Handles heavy phone and radio traffic Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager Serves as primary communication liaison with major contracted customer May handle charter reservations, billing, or driver payroll Provides solutions to drop-off and pick-up problems Handle back-up driver duties or perform miscellaneous clerical duties as needed Completes assignment of special projects Assists with supervision of day-to-day operations Dispatcher Experience and Skills Required: 3-5 years experience High school diploma or equivalent Basic knowledge of radio dispatch equipment Excellent communication and customer service skills Ability to deliver under time constraints and deadlines Previous terminal operations, dispatch, or driver experience Computer literate Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, youll also enjoy security, a brilliant future, and excellent training. Apply today to join our team! We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all." In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf.

EOE/AA/Disabled/Veterans Conrad Indianapolis is looking for a Communications Operator to join the Front OfficeTeam! This is an amazing opportunity to grow your career in a Fortune 500 company within a sophisticated luxury brand. As the city's first true luxury hotel and only Forbes recommended hotel in the state, this 23-story tower has 247 guest rooms, 15,000 square feet of flexible meeting space, and 2 food and beverage outlets\: The Capital Grille and The Lounge with the added convenience of in-room dining . We are home to the city's only hotel spa and are connected via skywalk to The Arts Garden and The Indiana Convention Center, giving teams and guests seamless access across downtown Indianapolis. Join a team that values clear goals, open communication, and data-driven decisions-backed by Hilton systems, strong ownership partnerships, and a culture that develops leaders and recognizes results. Want to learn more? Hotel Website, Instagram, Facebook Classification\: Full-Time Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate\: The pay rate for this role is $16/hour and is based on applicable and specialized experience and location. Want to learn more? Hotel Website, Instagram, Facebook What will I be doing? As a Communications Operator, you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner Provide information and demonstrate knowledge of all hotel facilities and services Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-JS3 #LI-JS3

Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.

Our Indianapolis, IN Office is immediately hiring an LTL Logistics City Dispatcher Supervisor. Competitive Salary Maintain freight movement through the system Help other departments with operations through effective planning Communicate with dispatch at various service centers and with dock employees to coordinate the movement of trailers and freight Work with Service center management Requirements High school diploma or equivalent Pass a pre-employment drug screen Previous LTL experience preferred Flexible hours Join AAA Cooper Transportation today! Our Dispatch teams have helped us be recognized by Forbes as one of America's best midsize employers for 5 consecutive years. City Dispatchers are responsible for managing shipments throughout the system. Join our team and see why our Dispatchers make a difference. More reasons to join one of Americas best midsize employers: Paid Holidays Paid Vacation Employee Stock Purchase Plan 401k with company match Uniforms Health, Dental, and Vision Insurance Company Health Savings Account contributions Company-paid life insurance Long Term Disability Dependent Life Insurance Accidental Death & Dismemberment Insurance Wellness programs Safety and Performance Rewards Program Tuition Reimbursement Program High school diploma or equivalent Pass a pre-employment drug screen Previous LTL experience preferred Flexible hours

Join the TCI Team as a Dispatcher - $24/Hour | PM Shift: 5pm start time Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely. 📍 Position Overview As a Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service. 💼 Key Responsibilities Coordinate daily operations including dispatching and adjusting driver assignments as needed. Ensure safety is always the #1 priority. Monitor and audit Hours of Service (HOS) for compliance. Work with recruiting and training teams to support new driver onboarding and orientations. Support equipment logistics, maintenance scheduling, and terminal safety activities. Oversee customer service standards, meeting and exceeding performance goals. Maintain clear communication with internal teams and external partners. Organize and lead driver meetings and contribute to a culture of safety and accountability. 🛠️ Skills & Qualifications Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Familiarity with DOT compliance and HOS regulations. Ability to lead by example and work as part of a collaborative team. High level of ethics and confidentiality. Experience in dispatch or logistics is strongly preferred. ⏰ Shift Details PM Shift: 5pm start time Coverage as needed with potential to work night, weekend, and holidays 💲 Compensation Hourly Rate: $24/hour

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth. * Direct activities related to towing operations and on-time performance goals. * Manage tow truck resources and assign work in an efficient manner and optimize tower productivity. * Plan future day resource requirements and coordinate with towers to line up required truck resources. * Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources. * Monitor transportation costs and identify opportunities for cost savings. * Recruit new towers to build towing networks with added resources. * Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed. * Monitor work-in-progress & make necessary adjustments to ensure timely performance. * Identify and escalate issues or concerns related to transportation activities to management. * Form a fundamental relationship with the IAA Transportation team. * Establish and maintain good, positive working relationships with all tow drivers. * Review and analyze reports on transportation activity, including Time Performance metrics. * Comply with safety guidelines along with company policies and procedures. * Other duties as assigned. * 2+ years customer service experience, 1+ years direct dispatch

You're the operations quarterback who thrives in the middle of the action. If you know how to manage moving parts, support field techs with precision, and turn scheduling into revenue, this is where you level up. About Jake's We're a family owned HVAC and plumbing company that's been proudly serving our community since 2006. We take pride in providing top quality plumbing services and home comfort solutions our customers can count on. No corporate noise. Just a trusted local team that shows up, delivers, and does things right. What We Offer $20-$30 per hour Consistent daytime schedule with predictable hours Clear career growth path into leadership Company culture built on service, accountability, and excellence Why You'll Love Working Here Work with a respected local brand built on integrity and high standards Your impact directly affects company results and technician performance Small, driven team that values accountability and hustle Tools and technology like ServiceTitan to keep you efficient Leadership that supports your ideas and respects your expertise What You'll Do Monitor and manage incoming plumbing service calls in real time Dispatch technicians based on availability, proximity, and job priority Review performance with techs including ticket accuracy and pricing guidance Provide real time decision support to field teams Communicate with customers regarding scheduling, updates, and follow up Track job progress, materials used, and technician productivity Coordinate with the office team to ensure accurate billing and record keeping Identify upsell opportunities and coach techs to improve ticket performance Maintain clean logs and daily summaries to measure success What You Need Experience in dispatching, service coordination, or call center operations Plumbing or HVAC industry experience preferred Strong multitasking, communication, and organizational skills Ability to think quickly and stay calm under pressure Familiarity with plumbing service terms or willingness to learn Comfort using scheduling software and CRMs ServiceTitan experience is a major plus Problem solver with a customer first mindset

Job DescriptionDescription: ESSENTIAL FUNCTIONS Schedule, route, and dispatch trips to all manner of providers Assist in coordination of mass transportation when needed Administer trips for volunteer/ independent drivers and mileage reimbursement program Completes all documentation and process task associated to mileage mapping and application procedures if responsible for volunteer/ independent drivers and mileage reimbursement programs Works closely with transportation providers and health care facilities to resolve problems Assigns reservations to network providers to ensure that vehicle resources are used most efficiently and effectively to meet client demand Responsible for daily communication with transportation providers Ensures accurate trip data input Other duties as assigned. Requirements: POSITION QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competency Statement(s) Analytical Skills -- Ability to use thinking and logic to solve everyday problems. Communication, Oral - Ability to communicate effectively with others using the spoken word Communication, Written - Ability to communicate in writing clearly and concisely Customer Oriented - Ability to take care of the customers' needs while following company procedures Interpersonal - Ability to get along well with a variety of personalities and individuals General understanding of transportation systems Education High School Graduate or General Education Degree (GED) Experience At least 1 to 2 years customer service experience in an inbound call center environment with heavy phone volume and data entry preferred 1 to 2 years of routing, scheduling and/or dispatch experience preferred Prior in-bound call center experience preferred Knowledge of transit system a plus Knowledge of Medicaid guidelines and covered services plus Ability to travel to office location to perform shifts In-office position, this is not a remote opportunity SKILLS & ABILITIES Excellent customer service & phone skills Proficient with Microsoft Word, Excel, and Outlook Ability to work independently or within a team Must be able to handle heavy phone volume when tasked to assist

Air Fayre is changing the shape of the in-flight catering market with its unique, patented business model. We provide modern logistics service for the airline industry. Air Fayre has been awarded for its Reliability and Food Hygiene standards. Its innovative approach provides state-of-the-art logistics service which eliminates many outdated practices, including the dependency on airport-based food production. We are currently seeking Dispatchers with a sense of ownership that display grit in their work to join our transportation team. Ensuring consistency, performance, and accuracy of the delivered services up to the customers' aircrafts. This “air-side” function closely liaises with our customers to achieve exceptional quality of service. Position Overview: Transportation Dispatcher Reports to: Transportation Manager Salary range: $19.00-$22.00/per hour, DOE Work Condition: Warehouse/ Airfield-Transportation Department Function Transport Dispatcher is responsible for monitoring the transport delivery versus plan. When irregular operations occur, makes changes to facilitate achieving the planned schedule. Adjustments might be to flight assignments, vehicles. Set up as a 2-man team on each shift to monitor transport planning and monitoring software. One to monitor, one to deal with escalations and back-up while on the floor/phone Monitors approximately 40 Catering Service Representatives and 5 Dock Loaders. Responsible to monitoring small teams and assisting them. Monitor changes to scheduled flights (aircraft, meal service, gate, arrival, departure (in SSD, Unimatic) Ensure timely dock unloading of trucks and truck availability; set priorities for un-loading Capture internal request for transport & monitor Dispatch Sheet Ensure fuel level of truck, complete vehicle check, check galley assembly; monitor loading of truck Monitor CSR progress to checkpoints versus schedule managing dock departure time & transport to the airport Supervisor de-catering and loading of aircraft while monitoring issues from concourse Monitor flights at airfield and interact with customer on issues and resolution Monitor transport scheduling software (365 Response) of progress versus plan Ensure clear access to the galleys (with cameras) Inform the customer of issues impacting adherence to schedule and service Capture alerts and requests from the airfield: CSR's, Concourse Coordinator Respond to irregular operations: Make changes to CSR assignments and trucks For domestic flights top-up shortages/ provide extras Communicate delays and gate changes and traffic. Address irregular transport requirements Alert customer of possible service issues (late, short, delays, etc.) If changes require 'out of spec' scheduling, escalate/alert to Transport Sup. and Mgr. Qualifications High school diploma or GED equivalent, bilingual Spanish helpful Team player, consider others and helps them complete tasks Excellent follow up skills, and ensuring follow through on all assigned tasks and responsibilities Proficient at using Excel, Outlook, navigating various websites, data entry, able to use a PC as part of the daily workflow Proactive, excellent attention to detail, and does well with multi-tasking Willing to adapt to 24/7 shifts and working hours; may work some weekends and nights Act with minimal instructions and figure it out quickly, follow rules, procedures. Ideal candidate will have demonstrated abilities in the following areas In-flight catering experience & customer service driven Supervisory experience in a related industry is helpful Responds & thrives in high pressure situations, sees tasks through; Follow-up and follow through; Completes assigned tasks on time. Works through well in ambiguous situations; effectively shifts gears and executes a plan of action when situations arise outside of the normal day-to-day operations. Experience and/or ability to use computerized transport scheduling and monitoring system Must have effective leadership skills to successfully manage and direct ~20 CSR's Confidence in one's own ability to achieve intended results and believes in their ability Willingness to take on new opportunities to learn.

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Position Objective: Manages Drivers across a market to ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt locations in accordance with company and DOT standards. Position Responsibilities: * Models and ensures all Sunbelt safety procedures are followed * Responsible for the hiring, training, mentoring and coaching of employees who coordinate and perform pick-up and delivery of equipment * Manages the team's work and delegation and is accountable for the team's safety and performance * Orchestrates the timely and accurate dispatch of rental equipment and tools to customers across assigned market or geography * Orchestrates the transfer of equipment and consumables across the defined market as needed * Creates and monitors drivers' schedules * Works with Dispatch Coordinators to ensure timely creation and closing of rental contracts is occurring and not impeding delivery/pickup efficiency * Reviews daily and weekly driver logs in accordance with company and DOT standards * Ensures drivers are performing daily truck inspections in accordance with company and DOT standards * Ensures drivers are operating in a safe and courteous manner consistent with Sunbelt's Policy and Procedure guidelines * Works closely with store locations to ensure customer's equipment needs are met * Handles customer (internal and external) complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt * Reports problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution * Provides adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment * Works with Dispatch Coordinators and branch locations to ensure driver on yard time is minimal Requirements: Education & Experience: * Bachelor's degree or equivalent work experience plus 5+ years of prior dispatching experience * Knowledge of the applications of the construction/industrial equipment industry * Working knowledge of the DOT Federal Motor Carrier Safety Regulations * Demonstrated excellent customer service, communication, organizational and leadership skills * Working knowledge of the delivery area Base Pay Range: $63,520.00 - 87,340.00 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit *************************************** for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes: * Health, Dental and Vision plans * 401(k) Match * Volunteer time off * Short-term and long-term disability * Accident, Life and Travel insurance, as well as flexible spending * Tuition Reimbursement Options * Employee Assistance Program (EAP) * Length of Service Awards You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): * 12-25 vacation days depending on years of service * 5 sick days * 6 holidays * 2 half day holidays * 2 floating holidays * 1 inclusion day * 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.

will start in 2026 Incumbent serves as receptionist of the Service Center. Manages the 811 line locates and organizes daily tasks for T&D Field Techs who locate water, wastewater, and stormwater utility infrastructure. Trains and supports the Control office and may sub for Communications office as needed. This job description is illustrative only and is not a comprehensive listing of all job functions performed. The following are essential duties for this position, performed with or without reasonable accommodation: Primary Trains new Communications Operators and schedules the Communications Operators for shifts to ensure 24/7/365 coverage. Act as receptionist for City of Bloomington Utilities (CBU) Service Center. Administer 811 line locate requests. Relay factual and helpful information to and from customers and other members of the public via multi-line telephone, email, and proprietary software, such as GIS. Facilitate City of Bloomington Utilities (CBU) activities by communicating clearly and efficiently with CBU staff, other City Departments, and external stakeholders. Protect CBU assets and personnel safety by monitoring via close circuit television all activity surrounding the CBU Service Center and communicating anomalies. Initiate City staff activities in response to severe weather or other emergencies. Promote efficient City traffic flow for emergency responders by communicating CBU-related street closings/openings. Develop all materials for CBU staff internal communications, such as contact and notification lists. Coordinate calls from work crews and dispatches assistance if necessary. Secondary Serve as backup Communications Operator in case of emergency. Support CBU decision-making via data collection and distribution. Participate in quarterly meetings, annual training, and assists in training new Communication Operators. May be asked to monitor tank elevations. Responsible for finding replacement if a scheduled individual cannot work. Take all reasonable steps to maintain a safe work environment. Perform related duties as assigned. High school or equivalent (GED), or combination of education and experience that provides the knowledge, skills, and abilities to perform the duties of this position. Knowledge of standard office procedures, Microsoft Office and/or Google Suite. Difficulty of Work The Communications Office is staffed 24 hours per day, 365 days per year. Generally, works the same hours each week, but will be asked to cover other shifts as needed. The incumbent is required to correct English grammar, spelling, punctuation, and perform basic arithmetic calculations. The work environment is a modern office with no unusual physical demands although this person most often is alone in the building. Personal Work Relationships Maintains frequent contact with department supervisors and associates, representatives of other government and community agencies, and members of the general public for the purpose of receiving daily assignments and giving and receiving factual work-related information. This position is the voice for the City during evenings, overnight, weekends, and holidays. Reports to the Communications Manager.

The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding customer expectations. This position is the primary point of contact for a group of Service Technicians within a geographic market or territory. Main Responsibilities: Effectively route technicians to service calls maximizing efficiency and productivity using dispatch management tools in a manner that exceeds customer expectations and/or service level agreements Serve as the primary point of contact for technicians within a geographic market or territory Facilitate technician performance to maximize productivity and profitability through effective call clustering and routing to control cost, enhance efficiencies and meet commitments Basic Qualifications: High school diploma or equivalent 3+ years' experience in dispatch, customer service and/or restaurant management Intermediate experience in Microsoft Office / Window based environment Preferred Qualifications: Ability to learn unique and proprietary software Excellent verbal and written communication skills Previous SAP experience About Smart Care Solutions: Join the industry's largest independent service company specializing in preventive and round-the-clock service, repairs and parts for commercial cooking, refrigeration and warewashing equipment. As part of the Smart Care team, you will help us partner with our customers to improve their operating efficiency and ensure that they meet the highest food safety and quality standards. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.

Dispatcher Why work with us: Bassett Services: Heating, Cooling, Plumbing, Electricals' leadership team combines the benefits of being a well-run local business with the tools and resources of a larger regional player. We put our people first and are committed to their success and professional development. Both our new and long-time customers rely on us to send only the best in the industry to solve the critical issues affecting their homes. Responsibilities: Receive emergency and non-emergency calls and record significant information as necessary Knowledgeably prioritize calls according to importance and urgency Monitor field technicians in order to effectively prioritize their schedules and use of time Schedule appointments with clients using the right tech/right call guidelines Data entry into the computer system to track calls and client information as necessary Qualifications: Previous dispatching experience (Must Have) Bonus if in the home services industry and/or experience with service titan. Strong attention to details Conscientious, team player Honesty integrity, quality craftsmanship and a good attitude Benefits: Health Coverage: Employer-paid medical, dental, and vision plan options Insurance: Life, AD&D, and long-term disability included; optional short-term and gap coverage Savings Accounts: FSA and HSA contribution options Retirement: 401(k) available upon hire with employer match; Traditional and Roth options Time Off & Perks: Paid time off and holidays Paid parental leave Growth and Training Opportunities: Tuition Reimbursement On-going training and development Requirements: Valid Driver's License (required) To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens. Bassett Services is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Requirements: REMOTE --INDIANAPOLIS Must reside in Indiana and must be within driving distance from our office at 8751 Wesleyan Rd, Indianapolis, IN as you will be required to attend training and occasional meetings in the office. ABOUT AAA HOOSIER MOTOR CLUB: Since 1902, AAA Hoosier Motor Club, headquartered in Indianapolis, provides membership benefits including emergency roadside assistance, retail discounts and a variety of products and services for its 400,000 members across Indiana. It also operates a full-service travel agency and an insurance agency which markets and sells auto, home and life insurance. Hoosier Motor Club has 300 employees and operates 11 retail branch offices including seven in metro Indianapolis as well as Bloomington, Clarksville, Lafayette, Muncie, and Terre Haute. And it is an affiliate of the American Automobile Association (AAA), the largest motoring and leisure travel organization in North America with more than 60 million members. Here's What is in it for YOU: A company culture that provides training and learning opportunities. A brand that you can be proud to be part of. A culture that will challenge you to be your best. Health / Dental / Vision benefits. Corporate Incentive Plan (CIP) Paid Time Off. Paid Holidays. Company provided LTD & Life Insurance. Service Anniversary Recognition. Free AAA Plus Membership. Generous 401k w/ company match. Company provided HSA dollars. Position Summary: This role is dedicated to ensuring AAA members are sent the necessary resources to be rescued from their roadside emergency in a timely manner. This position involves managing service requests, coordinating with service facilities, and maintaining communication with various stakeholders. The ideal candidate is adaptable, detail-oriented, and committed to providing exceptional customer service. Duties and Responsibilities: Receive and process roadside service requests from members, our contact center team, and the Roadside Assistance Program. Provide service following AAA Hoosier Motor Club guidelines that will provide our members with a totally satisfied experience. Route service requests using various methods to service facilities. Select and coordinate the movement of service vehicles according to departmental standards. Demonstrate proficiency in computer systems and relevant technology. Apply ERS policies and procedures to every member interaction and document all actions, including ETAs and status updates. Communicate any deviations or issues to the manager. Manage multiple list views efficiently and accurately. Support management with the implementation of changes and training to ensure service accuracy. Meet established response time goals, aiming for an average of less than 30 minutes. Maintain positive and professional communication with members, employees, drivers, and service facilities. Promote AAA membership benefits through thorough knowledge of Hoosier Motor Club programs. Participate in quality assurance activities by conducting member follow-up calls to assess experiences and expectations, aiming for a minimum of twelve (12) calls per hour. Perform other duties as assigned by management. Schedule: Thursday through Monday (with Tuesday and Wednesday off) 2:30pm-11pm Sunday through Wednesday (with Thursday and Friday off)1:30pm-10pm Wednesday through Sunday (with Monday and Tuesday off) 11:30am-8pm Supervisory Responsibilities: This position has no direct supervisory responsibilities. Physical Effort: Typically sitting at a desk or table Intermittently sitting, standing, and stooping Occasional lifting of up to 25 lbs. Education and/or Experience Requirements: Education: High school diploma or general education degree, (GED), required. Experience: One (1) year related experience and/or training; or equivalent combination of education and experience. Knowledge of Contact Center and Dispatcher functions preferred. Requirements: Must reside in Indiana and must be within driving distance from our office at 8751 Wesleyan Rd, Indianapolis, as you will be required to attend training and occasional meetings in the office. Skill Requirements: Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Communication, Oral - Ability to communicate effectively with others using the spoken word. Communication, Written - Ability to communicate in writing clearly and concisely. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Detail Oriented - Ability to pay attention to the minute details of a project or task. Goal Oriented - Ability of the individual to act to ensure that they and others stay focused on the task objective and perform in accordance with clear expectations and goals. Interpersonal Skills - Ability to maintain confidentiality. Ability to remain open to others' ideas and exhibit willingness to try new things. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Problem Solving - Ability to identify and resolve practical problems in a timely manner. Ability to gather and analyze information skillfully. Teamwork- Collaborative spirit with a focus on team success and morale. Stress Management- Ability to perform well under pressure and manage competing priorities. Reliability - Ability of the individual to be dependable and trustworthy. Working Under Pressure - Ability to complete assigned tasks under stressful situations. Facebook: *************************** Company Website: ******************* The above statements are intended to describe the general nature, level and work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.”

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth. 2+ years customer service experience, 1+ years direct dispatch Direct activities related to towing operations and on-time performance goals. Manage tow truck resources and assign work in an efficient manner and optimize tower productivity. Plan future day resource requirements and coordinate with towers to line up required truck resources. Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources. Monitor transportation costs and identify opportunities for cost savings. Recruit new towers to build towing networks with added resources. Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed. Monitor work-in-progress & make necessary adjustments to ensure timely performance. Identify and escalate issues or concerns related to transportation activities to management. Form a fundamental relationship with the IAA Transportation team. Establish and maintain good, positive working relationships with all tow drivers. Review and analyze reports on transportation activity, including Time Performance metrics. Comply with safety guidelines along with company policies and procedures. Other duties as assigned.

Schedule: Part Time Responsibilities: * Receives and communicates requests (dispatching) and establishing priorities in order to dispatch internal and external personnel to specific destinations in an organized and timely fashion. * In addition to answering telephone calls, service requests, takes accurate messages or transfers calls to appropriate individuals with a friendly voice and a sense of urgency. * Communicates pending workload, staffing concerns, change and status with other dispatchers and other pertinent information to subsequent shift personnel. * Customer requests are perceived as opportunities to help and requests are either handled or solutions are suggested. Qualifications: 1-3 years of experience dispatching in a healthcare maintenance environment or comparable experience required. * High School Diploma/GED required. Associates Degree preferred.

The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding customer expectations. This position is the primary point of contact for a group of Service Technicians within a geographic market or territory. Main Responsibilities: * Effectively route technicians to service calls maximizing efficiency and productivity using dispatch management tools in a manner that exceeds customer expectations and/or service level agreements * Serve as the primary point of contact for technicians within a geographic market or territory * Facilitate technician performance to maximize productivity and profitability through effective call clustering and routing to control cost, enhance efficiencies and meet commitments Basic Qualifications: * High school diploma or equivalent * 3+ years' experience in dispatch, customer service and/or restaurant management * Intermediate experience in Microsoft Office / Window based environment Preferred Qualifications: * Ability to learn unique and proprietary software * Excellent verbal and written communication skills * Previous SAP experience About Smart Care Solutions: Join the industry's largest independent service company specializing in preventive and round-the-clock service, repairs and parts for commercial cooking, refrigeration and warewashing equipment. As part of the Smart Care team, you will help us partner with our customers to improve their operating efficiency and ensure that they meet the highest food safety and quality standards. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.

Job Description **Job Title: Customer Service Dispatcher** Ray's Demolition is looking for a dedicated and organized Customer Service/Dispatcher to join our transportation team. The ideal candidate will act as a liaison between our customers, managers and drivers, ensuring prompt and efficient service delivery. This role is integral in maintaining high levels of customer satisfaction and optimizing our operations. **Key Responsibilities:** - Coordinate and dispatch drivers to customer locations based on urgency, location, and availability. - Receive and prioritize customer service requests via phone, email, or web-based applications. - Maintain clear and effective communication with customers, providing updates and expected arrival times. - Monitor and track the progress and completion of assigned service tasks. - Collaborate with the team to allocate resources effectively and address any issues that arise. - Document all interactions and service dispatches accurately within the company's dispatch software system. - Support the service team by managing scheduling changes and updating records as necessary. **Qualifications:** - Previous experience in a dispatch or customer service role is preferred. - Good communication and interpersonal skills. - Strong organizational skills, with the ability to multi-task in a fast-paced environment. - Proficiency in using web based dispatch software and other relevant computer applications. - Problem-solving aptitude and the ability to work under pressure. **Benefits:** - Competitive salary. - Comprehensive health, dental, and vision insurance plans, 401k. - Opportunities for professional development and career growth. **How to Apply:** Interested candidates are invited to submit their resume and cover letter highlighting their relevant experience and skills. We look forward to welcoming a diligent and customer-focused dispatcher to our team!

Job Description Join the TCI Team as a Dispatcher - $24/Hour | AM Shift: 5am start time Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely. ???? Position Overview As a Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service. ???? Key Responsibilities Coordinate daily operations including dispatching and adjusting driver assignments as needed. Ensure safety is always the #1 priority. Monitor and audit Hours of Service (HOS) for compliance. Work with recruiting and training teams to support new driver onboarding and orientations. Support equipment logistics, maintenance scheduling, and terminal safety activities. Oversee customer service standards, meeting and exceeding performance goals. Maintain clear communication with internal teams and external partners. Organize and lead driver meetings and contribute to a culture of safety and accountability. ????️ Skills & Qualifications Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Familiarity with DOT compliance and HOS regulations. Ability to lead by example and work as part of a collaborative team. High level of ethics and confidentiality. Experience in dispatch or logistics is strongly preferred. ⏰ Shift Details AM Shift: 5am start time Schedule: Sunday-Wednesday Sunday-Tuesday: 5:00am-5:00pm Wednesday: 5:00am-11:00pm ???? Compensation Hourly Rate: $24/hour