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Dispatcher jobs in Canton, MI - 50 jobs

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  • Transportation Dispatcher

    Auxilio

    Dispatcher job in Romulus, MI

    Company Description: Auxilio is here to help school districts. Across several categories, we provide specialized, expert management of the student environment, saving clients' time and money to reinvest in the student experience. Scope: The Transportation Dispatcher is responsible for dispatching all buses while ensuring on-time performance of routes. Essential Functions: Assists in the initiation and implementation of transportation routing and scheduling. Operates and maintains company routing and service management software. Handles heavy phone and radio traffic. Takes all scheduling and driver complaints, report to Transportation Manager. Provides solutions to drop-off and pick-up problems. Handle back-up driver duties or perform miscellaneous clerical duties as needed. Follow company policies and procedures including local, state and federal laws and regulations. Attend safety, training and informational meetings. Assists with supervision of day-to-day operations. Always adhere to FERPA regulations and remain confidential. Performs other duties as assigned. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Requirements Qualifications: At least 21 years old. High school diploma or equivalent. Valid Driver License required. 2-3 years dispatch or bus driver experience required; 3-5 years' experience preferred. Class B CDL License preferred; Class B CDL training provided, if necessary. Subject to Background Check and Drug Screen. Subject to DOT Physical and Motor Vehicle Review. Computer literate and basic knowledge of radio dispatch equipment. Excellent communication and customer service skills with a strong attendance record. Committed to a Safety Lifestyle. Physical Demands: The following physical demands are occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. The job is performed under some temperature extremes and under conditions with some exposure to risk of injury and/or illness. Employee is regularly required to see, talk and hear. Must be able to lift up-to 15 pounds. Offered Benefits: Competitive Pay Medical, Dental, and Vision Insurance 401k Retirement Plan Financial Wellness Program Employee Assistance Program Cell Phone Plan Discount Paid Time Off Holiday Pay Sign-On Bonus Referral Bonuses Paid Training Growing Company Auxilio Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $33k-44k yearly est. 5d ago
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  • Service Dispatcher

    Goyette Mechanical 3.7company rating

    Dispatcher job in Flint, MI

    Goyette Mechanical, founded in 1928 in Flint, Michigan, is a third-generation, family-owned contractor specializing in plumbing, HVAC, electrical, and mechanical services for residential, commercial, and industrial clients. Known for its 24/7 responsive service, Goyette consistently ranks among the top contractors in Michigan. The Company is deeply committed to workforce development, community engagement, and maintaining a tradition of excellence, integrity, and innovation. Goyette Mechanical provides a competitive salary for this position based on candidate experience, skills, and abilities. Additional perks include paid time off, 401k company match with profit sharing, and medical insurance. The Service Dispatcher Position The Service Dispatcher is responsible for coordinating and scheduling all service calls for the company's service department, while ensuring timely and efficient response to customer needs. Success in this position requires strong communication and computer proficiency, the ability to multi-task and work at a fast pace, attention to detail, and the ability to handle urgent situations with professionalism. This role serves as the central communication point between customers, technicians, and internal teams, providing job details, updates, and follow-up to ensure quality service delivery. Desired Experience, Skills, and Abilities for the Service Dispatcher Position A high school diploma or equivalent is required Strong verbal & written communication skills Strong organizational skills are required Intermediate knowledge of Microsoft Excel, Word and Outlook required Ability to multi-task and prioritize work based on deadlines; excellent time management skills are necessary to succeed in a fast-paced environment Attention to detail and accuracy highly critical in this role Must be able to foster and support a team work environment, placing a high emphasis on excellent customer service Recruitment Process for the Service Dispatcher Position The recruitment process includes a combination of preliminary phone screens, pre-employment assessments, interviews, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc., is designed to ensure that candidates are aligned with Goyette Mechanical's mission and vision. Goyette Mechanical is an Equal Opportunity Employer!
    $30k-36k yearly est. 2d ago
  • Dispatcher

    Charter Township of Bloomfield 3.6company rating

    Dispatcher job in Bloomfield Hills, MI

    We are actively seeking a qualified individual with customer service experience to join our team as a 911 Dispatcher. This critical role involves receiving and broadcasting information through telephone, radio, and several computer systems to ensure safety of officers as well as the public. Dispatchers are required to maintain records, files, and information for prompt dissemination to field units and departmental personnel. They are the vital communications link to the residents, the police department, fire department and other essential services. ESSENTIAL DUTIES & RESPONSIBILITIES The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Operates a multi-line telephone console system. Provides dispatch and communication support to police, fire, emergency and related services. Dispatches and coordinates the responses of public safety services. Receives and responds to a variety of emergency and non-emergency calls and complaints. Asks questions to interpret, analyze, and anticipate the callers situation and provides pre-arrival instruction for emergency calls for service. Follows department protocols to identify the appropriate number and type of equipment or apparatus to dispatch. Monitors and operates a radio console and associated computer equipment. Enters, retrieves, modifies and deletes data from LEIN system, CLEMIS, CLEAR systems, and Computer Aided Dispatch system. Retrieves and prints daily reports as necessary. Monitors prisoners, holding cells, and other pertinent areas of Township property. Provides professional customer service to citizens at the front desk. Performs other duties as required. MINIMUM ENTRANCE QUALIFICATIONS Education and Experience High School Diploma/GED Less than 1 year experience Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities PREFERRED QUALIFICATIONS Licenses or Certifications Basic Dispatch Certification, EMD certification Law Enforcement Information Network (LEIN) Certification COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES Knowledge of: Best practices used in dispatch operations State and local laws, standards, guidelines, codes, and ordinances Relevant Bloomfield Township policies and procedures Skill in: Use of relevant computer software as necessary Ability to: Perform and complete multiple duties concurrently and in a timely manner Interpret and apply various laws, regulations, and policies Establish and maintain effective working relationships Communicate effectively verbally and written with various personnel Work a flexible schedule as necessary Meet schedules and deadlines of the work Maintain the confidentiality of information and professional boundaries Perform work in a stressful environment and in stressful situations Read maps, street locations, building and block numbers Listen and communicate effectively through hearing and clear speech Listen and type simultaneously PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
    $35k-45k yearly est. 24d ago
  • Coordinator, Dispatch

    McLane 4.7company rating

    Dispatcher job in Plymouth, MI

    is responsible for Driver dispatch operations in the Transportation Department. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: · Schedule\: 3 RD Shift\: Sunday - Thursday 8pm-4\:30am · Generous benefits available on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. · 401(k) with annual company match. · Paid holidays, vacation time, educational assistance program, and more! ESSENTIAL FUNCTIONS: · Prepare daily records and memos, and maintain filing system for Driver Vehicle Inspection Reports. · Complete transportation pouches including route manifests, invoices, special customer notifications, maps, and store keys for drivers. · Develop and update driver and helper dispatch schedule daily. · Understand DOT hours of service and ensure driver compliance. · Set up daily tractor/trailer assignment for drivers. · Verify the roadworthiness of tractors and trailers and keep maintenance records. · Contact customers to inform them of variances in delivery times. · Expedite driver manifests and highlight keys. · Provide timely reports to immediate supervisor as requested. · Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. · Meet this position's physical demands. · This position has additional duties. Special projects may be assigned at the position supervisor's discretion. MINIMUM QUALIFICATIONS & REQUIREMENTS: · Have a high school diploma or equivalent. · At least 2 years of similar work experience is preferred · Have a solid working knowledge regarding the distribution environment and dispatch issues and procedures. · Be knowledgeable with Workday relating to recordkeeping and scheduling for drivers and helpers. · Proficiency with Microsoft Office programs (Excel, Outlook, Word, Access) is preferred. · Be able to read maps. · Ability to communicate in various methods with different levels. · Mathematical ability for maintaining schedules. · Candidates may be subject to a background check and drug screen, in accordance with applicable laws. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $33k-39k yearly est. Auto-Apply 14d ago
  • Logistics Dispatcher

    ATL-Kan EXL Acquisition

    Dispatcher job in Plymouth, MI

    You may not know our name, but you know our products. What we make is part the places where we live, work and play - all day, everyday. Zekelman is a family of companies - 100% domestic manufacturers - with a legacy dating back to 1877. We're proud to be the largest independent steel pipe and tube manufacturer in North America and the leading innovator in multi-family housing development. We believe in what we build and what we build, builds the world around us. Hospitals, hotels, schools, bridges, airports and more. Come build a career you believe in. About the Role Do you want to work for a stable, growing organization that reaches back more than 130 years? Our steel tube and pipe products have helped build landmarks and buildings in North America; Come build your career at Zekelman Industries. Zekelman Industries currently has an opportunity for a Logistics Dispatcher at our Plymouth, MI location. Reporting to the Manager of Logistics, this person will dispatch, and schedule truck loads based on customer delivery expectations for the Plymouth, MI and Birmingham, AL locations. What You'll Do Dispatch and schedule truck loads based on customer delivery expectations. Schedule delivery appointments with customers to accommodate on-time deliveries. Cultivate and maintain relationships with Zekelman Industries' carrier base. Coordinate with shipping department to maximize loading efficiencies. Proactive communication with sales, shipping and production. Strive to use the lowest cost carriers whenever possible Daily scheduling of outbound shipments from the Plymouth, MI and Birmingham, AL locations. Schedule delivery appointments at customer to accommodate on-time deliveries. Maintain relationships with Zekelman Industries carrier base; ensure all carriers abide by Zekelman Industries rules and regulations. Use a combination of the Zekelman Industries TMS+ system, email and phone to ensure all loads are covered to meet customer fill rate requirements. Research and implement ways to decrease costs whenever possible without hindering customer services. Communicate with your manager and the sales department on any customer service issue as it relates to carriers. Coordinate with warehouses\shipping department to increase loading efficiencies. Cross train with other Logistics Dispatchers within Zekelman Industries to expand knowledge base and provide coverage as necessary. Other duties as assigned. REQUIRED QUALIFICATIONS Degree or Diploma from an accredited post-secondary school. Previous experience in Logistics (Dispatching) is preferred. Very detail oriented. Excellent verbal and written communication skills. Excellent organization skills and multi-tasking capabilities. Ability to work in a fast paced and highly stressful environment at times. Previous experience with a Transportation Management System is a bonus. Ability to work within a team and with minimal supervision. Ability to travel when required for training purposes. Who You Are Degree or diploma from an accredited post-secondary institution. Previous logistics or dispatching experience (preferred). Strong attention to detail with excellent organizational and multitasking skills. Excellent verbal and written communication skills. Ability to work effectively in a fast-paced and occasionally high-stress environment. Experience using a Transportation Management System (preferred). Ability to work independently and collaboratively within a team environment. Willingness and ability to travel occasionally for training purposes. What You'll Get Competitive compensation. Bonus plan and profit-sharing opportunities. 401(k) plan with a generous company match. Comprehensive health, dental, and vision insurance with low-cost, high-quality options. Tuition assistance program to support continued education and professional development. Paid vacation and holidays to support work-life balance. Employee loyalty awards and recognition programs. Compensation & Benefits Below is the expected base salary range for this position. This is a good-faith estimate, and offers will be determined based on experience, education, skill set, and interview performance. Base Salary Range: [$55,000-$60,000 USD] Additional compensation may include: ✔ Yearly merit-increase ✔ Profit-sharing bonus opportunities Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits. In addition, we have an amazing tuition assistance program, a bonus plan, a 401(k) plan with a generous company match, immediate vesting, and much more. M/F/D/V We are Zekelman Industries. We manufacture superior quality tubular and related products, and provide outstanding service for our valued customers. We seek to continuously advance the skills and opportunities of our employees, utilizing the latest technology and management tools available to consistently increase profitability and the enterprise value of Zekelman Industries and of our customers.
    $55k-60k yearly Auto-Apply 7d ago
  • Transportation Dispatcher

    Auxilio Inc.

    Dispatcher job in Romulus, MI

    Job DescriptionDescription: Company Description: Auxilio is here to help school districts. Across several categories, we provide specialized, expert management of the student environment, saving clients' time and money to reinvest in the student experience. Scope: The Transportation Dispatcher is responsible for dispatching all buses while ensuring on-time performance of routes. Essential Functions: Assists in the initiation and implementation of transportation routing and scheduling. Operates and maintains company routing and service management software. Handles heavy phone and radio traffic. Takes all scheduling and driver complaints, report to Transportation Manager. Provides solutions to drop-off and pick-up problems. Handle back-up driver duties or perform miscellaneous clerical duties as needed. Follow company policies and procedures including local, state and federal laws and regulations. Attend safety, training and informational meetings. Assists with supervision of day-to-day operations. Always adhere to FERPA regulations and remain confidential. Performs other duties as assigned. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Requirements: Qualifications: At least 21 years old. High school diploma or equivalent. Valid Driver License required. 2-3 years dispatch or bus driver experience required; 3-5 years' experience preferred. Class B CDL License preferred; Class B CDL training provided, if necessary. Subject to Background Check and Drug Screen. Subject to DOT Physical and Motor Vehicle Review. Computer literate and basic knowledge of radio dispatch equipment. Excellent communication and customer service skills with a strong attendance record. Committed to a Safety Lifestyle. Physical Demands: The following physical demands are occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. The job is performed under some temperature extremes and under conditions with some exposure to risk of injury and/or illness. Employee is regularly required to see, talk and hear. Must be able to lift up-to 15 pounds. Offered Benefits: Competitive Pay Medical, Dental, and Vision Insurance 401k Retirement Plan Financial Wellness Program Employee Assistance Program Cell Phone Plan Discount Paid Time Off Holiday Pay Sign-On Bonus Referral Bonuses Paid Training Growing Company Auxilio Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $33k-44k yearly est. 27d ago
  • Public Safety Technician- 911 Dispatcher

    City of Southfield, Mi 3.5company rating

    Dispatcher job in Southfield, MI

    Please check your email inbox, spam and junk folders for important communication regarding your hiring status. If you unsubscribe from emails, you will not receive notices to schedule interviews and testing. The selection process will include the completion of a City of Southfield application, a review of the applicant's qualifications, driving record and criminal history check, a mandatory written examination (3 hours), and an oral board interview. Selected candidates will be subject to a level 4 background investigation, and must successfully pass a psychological evaluation and physical exam prior to employment. Each step of the process must be passed before the applicant will be moved to the next step. CLASSIFICATION: PST/911 Dispatcher - Southfield Police Department Salary: $48,467 - $66,759; plus $2.50 per hour for every hour worked as a Dispatcher Excellent benefit package, including medical, dental, vision, retirement, holidays, vacation, and more. Uniforms provided. Lateral Pay: Candidates with current or prior work experience as a 9-1-1 Dispatcher will be considered for additional compensation up to $57,613 based on current certifications, qualifications, and length of service. Southfield Dispatch is a 24-hour, 7-day a week operation including nights, weekends, and holidays. You will be required to work overtime, even mandatory overtime and must have flexibility/availability for emergency call back or overtime.* * Receive and prioritize incoming emergency and non-emergency calls, complaints, and inquiries from the public. * Evaluate the information and dispatch police, fire, and emergency medical assistance. * Perform crisis intervention with distraught callers when necessary. * Use good judgment and common sense in making decisions and maintain composure during extremely stressful situations. * Operate communications equipment including computers, radios, and telephones. * Full-time shift work--including days, afternoons, midnights, weekends, and holidays. * Mandatory unscheduled overtime may be required, depending on staffing. * Performs other duties as assigned. * Southfield Dispatch is a 24-hour, 7-day a week operation including nights, weekends, and holidays. You will be required to work overtime, even mandatory overtime and must have flexibility/availability for emergency call back or overtime.* * High school diploma or equivalent. * One (1) year of relevant work experience serving the public or in a high volume call center environment. Prefer previous experience at a 9-1-1 communications center; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. * Possess voice, speech characteristics (e.g. tone and diction), language and communication skills suitable for telephone and radio operations. * Current expertise or ability to learn to operate Computer Aided Dispatch (CAD) system and other office equipment. * Prefer candidates with the ability to type 30 w.p.m. * Must be able to read and interpret maps. * Valid driver's license and must meet the City of Southfield driving record standards. * Must have NO felony convictions and no record of serious misdemeanor convictions. The selection process will include the completion of a City of Southfield application, a review of the applicant's qualifications, driving record and criminal history check, a written examination, and an oral board interview. Selected candidates will be subject to an extensive background investigation, and must successfully pass a psychological evaluation and physical exam prior to employment. Each step of the process must be passed before the applicant will be moved to the next step. City of Southfield Driving Standards link: City of Southfield Applicants who meet the minimum requirements will be notified by email to attend an orientation and testing. Applicants must maintain all minimum requirements and certifications while waiting for consideration for employment. Names of the successful candidates will remain eligible for consideration for nine months from placement on the eligibility list. This announcement is only a summary of the position, its duties, job requirements, and compensation. Further information is available from the Human Resources Department. The City of Southfield does not discriminate in its employment or any other programs or activities on the basis of sex, race, color, age, height, weight, marital status, national origin, religion, arrest record, physical or mental disability, family status, sexual orientation, gender identity or any other protected category. We provide reasonable accommodation for qualified individuals with a disability if requested. Individuals with special needs who may require assistance with the application process should contact the Human Resources Department at ************** or ****************************** if auxiliary aids or services are needed. Reasonable advance notice is required. AN EQUAL OPPORTUNITY EMPLOYER M/F/V/H, DRUG-FREE WORKPLACE
    $48.5k-66.8k yearly 60d+ ago
  • Dispatcher

    Universal Logistics 4.4company rating

    Dispatcher job in Warren, MI

    Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! UACL Logistics provides trucking solutions: Flatbed, Van, Over Dimensional, Oilfield, Reefer and Logistics Services throughout the U.S., Canada and Mexico. As one of the strongest truckload carriers in the nation UACL Logistics, LLC has the ability to provide transportation services for our customers, agents, and owner operators. Our stability and experience within the industry has been proven with our continued growth, year after year. Job Functions: Dispatch/Driver Management The Fleet Manager has the primary responsibility to ensure strict compliance of all local, state and federal regulations such as weight restrictions, permits, hazardous materials, and hours of service Manage Company DOT compliance within operational area to ensure the safe operation of commercial motor vehicles including; drug and alcohol testing, driver log management, truck inspections, medical certificates, licensing and violations Maintain awareness of Drivers movements through regular communication and to manage and adapt to delays and/or issues on the road Coordinate business with Drivers and customers of the Company to optimize revenue for the Company, minimize transit time, and satisfy customer needs Ensure that equipment (trailers, chassis, containers, etc.) is utilized efficiently and that all equipment is accounted for including any available equipment not currently in use. Identify tasks being performed and categorize then as pre-pulls, street turns, drops, pulls, drop and hooks and ensure they are accurately recorded in Company system Coordinate changes made to operational plan (in real time) with Drivers and customers to ensure all stakeholders are aware of updates Oversee all communications related to specialty load boards ensuring that customers and Drivers are made aware of relevant developments Proactively identify operational issues wherever possible and implement a plan of action to correct and continue operations Respond to unforeseeable issues with Drivers, routes, customers, and equipment by developing and implementing a plan of action to correct and continue operations Continuously monitor rates while overseeing Drivers and operational plan to ensure contracted percentage payout is accurate and within company standards Contact customer regarding any additional charges that occur as a result of the operational plan Manage accident coordination such as instructions for drug and alcohol testing, towing, clean-up, re-power, load coordination and reporting Collaborate with all stakeholders (customer service, payroll clerks, dispatch, and management) to address questions, formulate operational plans, address and resolve problems, and process requests for service or equipment. Determine necessity, arrange for, and authorize repairs of equipment in order to restore service and schedules Generating rates and customer service Contact steamship lines, storage, supplemental carriers, and/or any additional cost centers with accessorial charges which may impact the Company cost and thereby the rate charged to the customer Coordinating delivery times to consignees from the shipper/steamship line Monitor and be readily familiar with zone/book rates specific to assigned area of operation in order to provide rate quotes to customers US Customs and Equipment Compliance Utilize rail/port websites to track whereabouts and timing of any and all relevant equipment Maintain up-to-date and accurate codes from U.S. customs for imports, exports and reservation numbers as appropriate Ensure that movement of all import/export shipments within area of operational responsibility complies with U.S. Customs requirements Reconciliation Update load and manifest statuses within Company system and identify/resolve discrepancies Verify accuracy of Driver, customer, Company, and/or Customs information and identify, address and resolve inconsistencies wherever possible UACL Logistics LLC offers a competitive base salary and benefits package including medical, dental, 401K, and vacation in addition to offering upward mobility within the company. If you are an energetic, self-motivated individual with the drive to become part of a growing organization, please reply with an attachment of your resume and salary requirements for consideration.
    $30k-41k yearly est. Auto-Apply 6d ago
  • Dispatcher

    MV Transit

    Dispatcher job in Ypsilanti, MI

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate. Job Responsibilities: * Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality. * Responsible for influencing positive employee morale and quality customer service. * Monitors and completes driver sign-in and sign-out daily. * May assign trips to drivers to assure adequate disbursement of trips between all assigned routes. * Monitors daily system performance. * Participates in analysis and review of operating performance. * Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate. * All other duties, as assigned. Qualifications Talent Requirements: * One (1) year previous Dispatcher experience preferred. * Two (2) years of Customer Service experience is preferred. * High School diploma or equivalent. * Experience with Trapeze software. * Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment. * Demonstrate a high customer service commitment. * Able to demonstrate professional phone manner. * Knowledge of the service area is a plus. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast
    $30k-39k yearly est. Auto-Apply 60d+ ago
  • Dispatch Coordinator Trucking Industry

    Source One Transportation 4.3company rating

    Dispatcher job in Toledo, OH

    ABOUT THE COMPANY: Source One is part of Guttman Holdings, an employee-owned company that provides customers a broad array of fuel supply, storage, transportation, and management services. The three operating companies that comprise Guttman Holdings include: Guttman Energy, Inc., a leading fuel marketer and fuel solutions provider serving the commercial, wholesale, and retail markets; Source One Transportation, LLC, providing best in class liquid fuels transportation services; and Guttman Renewables, which provides proactive measures for customers to reduce their environmental impact. JOB DUTIES & RESPONSIBILITIES: Tank Wagon Dispatch This position is responsible for the safe and efficient routing of company tank wagons and third-party carriers to satisfy customer delivery requirements. Responsibilities include but are not limited to performing order optimization activities, coordinating load assignments to drivers, managing driver productivity, and monitoring customer inventories. § Communicate dispatch assignments to drivers in a timely manner to ensure driver productivity using TMW and Total Mail software. § Communicate directly with customers to ensure all delivery requests and requirements are met. § Assign orders to drivers to meet customer requirements including delivery windows, supply obligations, equipment requirements, special delivery instructions, etc. § Identify when order demand in Source One's geography exceeds available capacity and coordinate with approved carrier partner to meet demand expectations. § Effectively communicate with internal peers, drivers, operation managers, and management to resolve logistics and service issues. § Monitor driver logs and schedule drivers' daily activities accordingly to ensure DOT compliance. § Collaborate with Maintenance Managers to schedule preventative maintenance and repair of equipment to maximize truck availability and utilization. § Identify opportunities to increase operational efficiencies through better use of drivers, equipment, and technology (TMW). § Work as part of a team environment and answer phones, handle customer service issues and work with various internal departments as needed. § Participate in the weekly operations meeting with Guttman's oil & gas field services team and their subcontractor to share best practices and coordinate activities. § Collaborate with billing team for accurate and timely billing to Oil & Gas Customers. § Perform load verification and Admin upkeep in the Trac About system. § Communicate with numerous Oil & Gas customers on location set up including Traffic Control Plans and Tank Information. § Set up new Oil & Gas locations in TMW with accurate tank and site information. § Tank monitor management and upkeep in EcoGreen Online tank system. Additional Duties § Backup to Source One dispatch with phone calls and order entry when needed. MINIMUM QUALIFICATIONS/REQUIREMENTS: Bachelor's degree (B.A. or B.S.) in Supply Chain, Transportation or Business Administration from an accredited four-year college or university or equivalent work experience. 2 years' customer service or logistics experience preferred. Ability to listen to others, express ideas both orally and in writing and provide relevant and timely information to clients, managers, etc. Ability to understand problems and make timely, practical business decisions. Excellent communication skills both verbally and written. Strong computer skills; Experience working in Windows, Internet Explorer and MS-Office (Word, Excel, PowerPoint, etc.) Note: Petroleum industry knowledge experience a plus. Analytical/Problem-solving skills to solve complex logistical ‘puzzles.' Ability to work well in a fast-paced and constantly changing environment. Experience in the TMW, PeopleNet, TotalMail, Trac About, and EcoGreen software or related transportation management systems preferred. The preferred schedule for this role is Thursday through Monday, but willing to consider alternative schedules. This position operates under a hybrid work arrangement, requiring some days to be worked in our Belle Vernon, PA office as well as from home. At times, this position requires working on holidays and is subject to change based on the needs of the business.
    $39k-48k yearly est. 60d+ ago
  • COMMUNICATIONS DISPATCHER

    City of Dearborn, Mi 3.4company rating

    Dispatcher job in Dearborn, MI

    SALARY: Starting Pay: $63,561 DISTINGUISHING FEATURES OF WORK: This is highly responsible shift work, involving the operation of modern communications equipment, including computers, radios and telephones. Employees receive emergency 9-1-1 and non-emergency calls, complaints and inquiries from the public, evaluate and dispatch police, fire and emergency medical services. The work of this division is maintained twenty-four hours per day, seven days per week, including weekends and holidays. Employees are assigned to work day, afternoon and midnight shifts, including frequent weekends and holidays. This is sedentary work. Lunches are usually consumed at workstations. Although breaks can be taken away from the workstation, the dispatcher does not leave the premises during an assigned shift. Interacts in a consistently pleasant and helpful manner to fellow employees, visitors, and citizens of the City of Dearborn and demonstrates the highest standards of internal and external customer service. DUTIES AND RESPONSIBILITIES: Essential Job Functions (Functions essential to attaining job objectives): * Receives and transmits messages to and from police, fire and emergency medical units, as well as other local government and municipal communications units via two-way radio. * Receives enhanced 9-1-1 emergency telephone calls for service; evaluates situation to determine appropriate response, and dispatches and advises appropriate response unit. * Provides Emergency Medical Dispatching services. * Communicates effectively with people of varying language and communications abilities. * Communicates effectively during stressful telephone contacts, dealing effectively with hysterical, injured or disoriented callers. * Operates the Computer Aided Dispatch (CAD) System and Mobile Data Terminal (MDT) using keyboard device in conjunction with dispatching police units. * Operates the Law Enforcement Information Network (LEIN) computer system via keyboard. * Participates in the Emergency Response Unit requiring on-call emergency response. * Works shift assignments including frequent weekends and holidays. * Demonstrates regular and predictable attendance. Marginal Job Functions (Peripheral or incidental to primary job functions): * Prepares written records and reports, and maintains hard copy files. * Operates the citywide emergency "Early Warning Siren System" for severe weather, disaster, or other public emergencies. * Operates Tele Typewriter (TTY). * Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: * Ability to operate two-way radio and multiple line telephone equipment in order to send and receive both emergency and non-emergency communications. * Ability to discern voice and other auditory signals as necessary in receiving telephone and radio communications. * Ability to perform functions efficiently and effectively while maintaining an appropriate level of professionalism during stressful, high volume work periods. * Ability to communicate verbally in English using appropriate grammar and diction. Knowledge of Arabic language is helpful. * Ability to deal with multiple demands simultaneously, to prioritize and adjust priorities as needed. * Ability to operate a microcomputer or terminal keyboard. * Ability to discern a range of colors on a color computer monitor. * Ability to operate Tele Typewriter (TTY) and other equipment as appropriate. * Ability to learn the general geography, principal landmarks, major buildings and streets of the City, as well as the locations of City departments, their services and personnel as required.
    $63.6k yearly 12d ago
  • 911 DISPATCHER- FULL TIME

    Monroe County Business de Velopment Corp

    Dispatcher job in Monroe, MI

    Department : Central Dispatch Affiliation: POAM Communication Specialist Wage: $24.30 per hour (POAM Comm. Spec., Tier 1, Step 1) Under the supervision of a Communications Supervisor, the purpose of this position is to receive requests for police, fire and emergency medical assistance from the public and dispatch these requests to the appropriate agencies. Employment Qualifications: Education: High school diploma or equivalent. Experience: Data entry and computer use experience preferred; prior work experience with public safety dispatching desired. Licenses and Certifications: Must possess a valid driver's license. Must maintain performance certifications and minimum training standards required by State and Federal guidelines. Within 24 months from date of hire, shall complete Module Two, a 40-hour telecommunicator training course approved by the State 9-1-1 Numbers Committee. Other Requirements: Must complete Michigan LEIN operator training. Maintain LEIN/NICI fingerprint clearance. Pursue continuous professional development for current trends in communications/dispatch and emergency service practices.
    $24.3 hourly Auto-Apply 60d+ ago
  • 911 DISPATCHER- FULL TIME

    County of Monroe

    Dispatcher job in Monroe, MI

    Department : Central Dispatch Affiliation: POAM Communication Specialist Wage: $24.30 per hour (POAM Comm. Spec., Tier 1, Step 1) Under the supervision of a Communications Supervisor, the purpose of this position is to receive requests for police, fire and emergency medical assistance from the public and dispatch these requests to the appropriate agencies. Employment Qualifications: Education: High school diploma or equivalent. Experience: Data entry and computer use experience preferred; prior work experience with public safety dispatching desired. Licenses and Certifications: Must possess a valid driver's license. Must maintain performance certifications and minimum training standards required by State and Federal guidelines. Within 24 months from date of hire, shall complete Module Two, a 40-hour telecommunicator training course approved by the State 9-1-1 Numbers Committee. Other Requirements: Must complete Michigan LEIN operator training. Maintain LEIN/NICI fingerprint clearance. Pursue continuous professional development for current trends in communications/dispatch and emergency service practices.
    $24.3 hourly Auto-Apply 60d+ ago
  • Dispatcher

    UACL Logistics

    Dispatcher job in Warren, MI

    Recognized as an industry leader, UACL Logistics has the tools and support that will allow you to grow and further develop your business, or professional career. Our business model provides opportunities for business professionals, owner operators, fleet owners, and transportation agents to enhance their careers and businesses. If you are interested in one of our many opportunities apply today! UACL Logistics provides trucking solutions: Flatbed, Van, Over Dimensional, Oilfield, Reefer and Logistics Services throughout the U.S., Canada and Mexico. As one of the strongest truckload carriers in the nation UACL Logistics, LLC has the ability to provide transportation services for our customers, agents, and owner operators. Our stability and experience within the industry has been proven with our continued growth, year after year. Job Functions: Dispatch/Driver Management The Fleet Manager has the primary responsibility to ensure strict compliance of all local, state and federal regulations such as weight restrictions, permits, hazardous materials, and hours of service Manage Company DOT compliance within operational area to ensure the safe operation of commercial motor vehicles including; drug and alcohol testing, driver log management, truck inspections, medical certificates, licensing and violations Maintain awareness of Drivers movements through regular communication and to manage and adapt to delays and/or issues on the road Coordinate business with Drivers and customers of the Company to optimize revenue for the Company, minimize transit time, and satisfy customer needs Ensure that equipment (trailers, chassis, containers, etc.) is utilized efficiently and that all equipment is accounted for including any available equipment not currently in use. Identify tasks being performed and categorize then as pre-pulls, street turns, drops, pulls, drop and hooks and ensure they are accurately recorded in Company system Coordinate changes made to operational plan (in real time) with Drivers and customers to ensure all stakeholders are aware of updates Oversee all communications related to specialty load boards ensuring that customers and Drivers are made aware of relevant developments Proactively identify operational issues wherever possible and implement a plan of action to correct and continue operations Respond to unforeseeable issues with Drivers, routes, customers, and equipment by developing and implementing a plan of action to correct and continue operations Continuously monitor rates while overseeing Drivers and operational plan to ensure contracted percentage payout is accurate and within company standards Contact customer regarding any additional charges that occur as a result of the operational plan Manage accident coordination such as instructions for drug and alcohol testing, towing, clean-up, re-power, load coordination and reporting Collaborate with all stakeholders (customer service, payroll clerks, dispatch, and management) to address questions, formulate operational plans, address and resolve problems, and process requests for service or equipment. Determine necessity, arrange for, and authorize repairs of equipment in order to restore service and schedules Generating rates and customer service Contact steamship lines, storage, supplemental carriers, and/or any additional cost centers with accessorial charges which may impact the Company cost and thereby the rate charged to the customer Coordinating delivery times to consignees from the shipper/steamship line Monitor and be readily familiar with zone/book rates specific to assigned area of operation in order to provide rate quotes to customers US Customs and Equipment Compliance Utilize rail/port websites to track whereabouts and timing of any and all relevant equipment Maintain up-to-date and accurate codes from U.S. customs for imports, exports and reservation numbers as appropriate Ensure that movement of all import/export shipments within area of operational responsibility complies with U.S. Customs requirements Reconciliation Update load and manifest statuses within Company system and identify/resolve discrepancies Verify accuracy of Driver, customer, Company, and/or Customs information and identify, address and resolve inconsistencies wherever possible UACL Logistics LLC offers a competitive base salary and benefits package including medical, dental, 401K, and vacation in addition to offering upward mobility within the company. If you are an energetic, self-motivated individual with the drive to become part of a growing organization, please reply with an attachment of your resume and salary requirements for consideration.
    $30k-39k yearly est. Auto-Apply 4d ago
  • 2nd Shift Dispatcher Needed!

    Claw Logistics

    Dispatcher job in Sterling Heights, MI

    Want to work for a company that is Dedicated, Driven, and Delivers !? Come join CLAW Logistics! CLAW is an acronym for Consolidation, Logistics, Assembly, and Warehousing. But we're much more than that! We offer customized, full supply chain management services in the areas of Transportation, Logistics, Warehousing, Assembly, and Distribution. We are always looking to add professional and detail-oriented individuals to our team. If interested, please submit a resume. We would love to hear from you! Shift Hours: * Start time ranges between 12:00pm and 2:00pm. 9-hour shifts. Qualifications: * The ideal candidate should be able to obtain detailed dispatch specifications from customers, perform load planning, coordinate load assignments, monitor various shipping boards, handle administrative paperwork, monitor driver's locations, and perform accurate data entry. * Candidate should be able to exercise a high level of discretion and latitude in completing tasks as work is performed under minimal daily supervision. * This position requires an extensive training program that will require a flexible work schedule. Job Requirements: * High school diploma required * Professional and detail-oriented dispatch experience/formal training preferred, will consider familiarity in trucking industry * Knowledge of DOT regulations and hours of service * Proficient in computers * Excellent organizational and customer service skills * Ability to multi-task * High level of self-motivation * Excellent communication and negotiation skills * Able to follow and adhere to Logistics ISO procedures and corporate policies What makes CLAW a great place to work? Here are some of the benefits that we offer our team: * Competitive pay * Comprehensive benefits * Medical insurance * Dental insurance * Vision * Life Insurance * 401(k) * PTO
    $30k-39k yearly est. 12d ago
  • Sober Support Unit (SSU) Emergency Medical Te

    Oakland Community Health Network 3.6company rating

    Dispatcher job in Pontiac, MI

    As an Emergency Medical Technician (EMT) on the Sober Support Unit (SSU), you work as part of a multidisciplinary team to monitor and assist individuals in acute detox situations. The SSU is a short-term, 24-hour program for adults experiencing the side effects of drug and alcohol misuse. The goal is to provide a safe, supportive environment and a connection to follow-up treatment. Essential Functions: Perform initial and ongoing care assessments for individuals with chronic or non-urgent health issues. Monitor person's served health Obtain and monitor vital signs to ensure stable health and safe withdrawal. Assist in medication: Help individuals in self-administering medication as ordered by a physician. Document all care: Complete detailed, timely, and accurate documentation of all assessments, interventions, and observations. Administer first aid for any non-life-threatening health conditions. Intervene in detox situations: Provide immediate assistance and intervention for individuals experiencing acute symptoms of detoxification. Maintain a supportive environment: Contribute to a non-judgmental, engaging, and empathic atmosphere. Collaborate with the team: Work effectively with other staff, such as peer support specialists, to provide integrated care. Other duties as assigned Job Requirements and Qualifications: Education: High School Diploma or GED Training Requirements (licenses, programs, or certificates): Certified Emergency Medical Technician (EMT) license BLS Certification Experience Requirements: Experience in providing services to Individual's with Substance Use Disorders, adults with Mental Illness, Children with Serious Emotional Disturbance or adults and/or children with Intellectual / Developmental Disabilities preferred. Experience in providing services in the public sector preferred. Job Specific Competencies/Skills: Ability to build positive relationships with contractors and community partners. Knowledge of Health Care Systems desired Knowledge of OCHN Substance Use Disorder and Core Provider Agencies and services Demonstrated effective interpersonal skills. Demonstrated ability to work effectively in a team environment. Demonstrated effective negotiation skills. Demonstrated effective written and oral communication skills. Demonstrated effective computer skills with Word, Excel, database, and other relevant software programs. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information: Travel required, physical requirements, on-call schedules, etc.: Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
    $30k-36k yearly est. Auto-Apply 60d+ ago
  • Dispatch Coordinator

    Suburban Automotive Services

    Dispatcher job in Sterling Heights, MI

    The Dispatch Coordinator is responsible for dispatching vehicles to technicians and detailers to be serviced for upcoming events. The Dispatch Coordinator will also update the status of vehicles throughout the process before quality sign-off. Salary Overview:The pay rate for this role starts at $17 per hour based on experience. Hours: The hours for this role are Monday through Friday 7:30am to 4pm. Dispatch Coordinator Responsibilities include: Receive, process, and file work orders. Update vehicle status throughout the service process. Enter timesheets for technicians and prep staff. Complete work orders to be sent to billing. Ensure vehicles are completed on time. Create vehicle retrievals. Oversee vehicle repairs and quality inspections. Coordinate between departments with coordinators and shop floor to meet deadlines. Adhere to Suburban Automotive Service's DRIVEN values and align business practices to support the SAS mission and vision. Dispatch Coordinator Qualifications and Skills: A high school diploma/GED. Valid driver's license and clean driving record. 0-1 year of previous dispatch experience (preferred). Basic PC skills with a general understanding of Microsoft Office. Written and verbal communication skills. Ability to work in a fast-paced environment. Able to work independently with minimal supervision and direction. Must have superior attendance, and be prompt and reliable. Dispatch Coordinator Working Conditions and Physical Demands include: Work requires a willingness to work a flexible schedule. May require occasional evening and/or weekend work. This position requires minimal walking, standing, and lifting. Applicants must be okay with sitting for extended periods.
    $17 hourly 15d ago
  • Public Safety Call Taker

    Lucas County 911 Regional Council of Governments

    Dispatcher job in Toledo, OH

    The Public Safety Call Taker serves as a vital first point of contact for the citizens of the twenty-one (21) political subdivisions of Lucas County in need of emergency assistance. This role involves answering and prioritizing incoming emergency and non-emergency calls, gathering critical information from callers, and accurately documenting details to ensure the appropriate emergency services are dispatched promptly. Call Takers must demonstrate sound judgment, think quickly, remain composed under pressure, and excel in multitasking while providing clear and concise communication. They are responsible for adhering to established protocols and procedures to ensure public safety and the efficiency of emergency response operations. ESSENTIAL RESPONSIBILITIES Call Taking: Receives requests for 9-1-1 emergency and non-emergency services and responds professionally and appropriately. Promptly screens and evaluates incoming calls, interprets and verifies location while obtaining pertinent information, prioritizes, and determines the correct response with limited supervision. Transmits incident information to law enforcement or fire. May transfer or refer callers to inside/outside agencies or resources when necessary. Clearly and effectively communicates with callers that range from calm to panicked using active listening skills, call control, judgment, respect, and empathy. Operates a sophisticated workstation comprised of multiple systems and software including but not limited to Computer Aided Dispatch (CAD), phone system, Geographical Information Systems (GIS), Text-to-911, and audio recording system. Maintains communication with callers during life-threatening emergencies or volatile situations and may provide safety instructions while maintaining control of the call. Documents incident details quickly and accurately using appropriate law enforcement or fire terminology and protocols. Additional Essential Responsibilities: Verifies and retrieves information through other information sources such as NORIS, LEADS, and NCIC. Maintains current working knowledge of all policies, procedures, rules, regulations, technology, and new developments affecting public safety services. Consistently provides professional and prompt support to citizens and emergency responders. Provides on-the-job training. Maintains regular, reliable, and punctual attendance which includes working weekends, various shifts including afternoons and nights, and holidays.Mandatory overtime may be required. Performs other assigned duties as directed. MINIMUM REQUIREMENTS/QUALIFYING EXPERIENCE AND EDUCATION High School diploma, GED, or equivalent. Two (2) years of experience serving the public where a combination of skills and duties included problem solving, customer service, and keyboarding. Public safety emergency communication experience is preferred. OTHER REQUIREMENTS Candidates must pass a pre-employment physical which includes drug, hearing, and vision screenings. Must pass a pre-employment criminal history background check and obtain NORIS, LEADS, and NCIC certification. Must possess a valid Driver's License or State ID. Exhibit proficient keyboarding skills that meet or exceed established minimum requirement of 35 wpm. Candidates must be able to satisfactorily complete formalized training in an area of specialty, along with required certifications. KNOWLEDGE, SKILLS AND ABILITIES Successful candidates applying for the Public Safety Call Taker position must demonstrate the ability to thrive in a diverse, team-oriented environment while upholding exceptional work ethics. This role requires candidates with strong multitasking abilities, attention to detail, and a commitment to public safety excellence. Knowledge Requirements Develop a strong understanding of public safety emergency call taking operations, policies, and procedures. Acquire knowledge of telephone system functions and computers. Develop a comprehensive understanding of local and regional geography, including jurisdictional boundaries, landmarks, public buildings, major streets, and more. Understand commonly used codes, abbreviations, and terminology in public safety. Skills and Abilities Provide exceptional service to citizens and first responders. Exhibit excellent verbal and written communication skills, ensuring information is conveyed clearly, accurately, and effectively. Demonstrate a high level of proficiency in memorizing, retaining, and recalling critical information. Remain calm and composed during high-stress situations and periods of heavy demand. Think quickly, work effectively under pressure, and make sound decisions aligned with core responsibilities. Perform accurate data entry while simultaneously listening to and processing information. Adapt to changing variables, manage workloads efficiently, and make independent decisions. Maintain strict confidentiality when handling sensitive information. Build and maintain professional relationships at all levels within the organization. The Lucas County 911 Regional Council of Governments is an Equal Opportunity Employer. Work schedule 8 hour shift Holidays Day shift Night shift Other Overtime
    $27k-37k yearly est. 60d+ ago
  • 911 DISPATCHER- FULL TIME

    County of Monroe

    Dispatcher job in Monroe, MI

    Job Description Department: Central Dispatch Affiliation: POAM Communication Specialist Wage: $24.30 per hour (POAM Comm. Spec., Tier 1, Step 1) Under the supervision of a Communications Supervisor, the purpose of this position is to receive requests for police, fire and emergency medical assistance from the public and dispatch these requests to the appropriate agencies. Employment Qualifications: Education: High school diploma or equivalent. Experience: Data entry and computer use experience preferred; prior work experience with public safety dispatching desired. Licenses and Certifications: Must possess a valid driver's license. Must maintain performance certifications and minimum training standards required by State and Federal guidelines. Within 24 months from date of hire, shall complete Module Two, a 40-hour telecommunicator training course approved by the State 9-1-1 Numbers Committee. Other Requirements: Must complete Michigan LEIN operator training. Maintain LEIN/NICI fingerprint clearance. Pursue continuous professional development for current trends in communications/dispatch and emergency service practices.
    $24.3 hourly 3d ago
  • Sober Support Unit (SSU) Emergency Medical Te

    Oakland Community Health Network 3.6company rating

    Dispatcher job in Pontiac, MI

    Job Description As an Emergency Medical Technician (EMT) on the Sober Support Unit (SSU), you work as part of a multidisciplinary team to monitor and assist individuals in acute detox situations. The SSU is a short-term, 24-hour program for adults experiencing the side effects of drug and alcohol misuse. The goal is to provide a safe, supportive environment and a connection to follow-up treatment. Essential Functions: Perform initial and ongoing care assessments for individuals with chronic or non-urgent health issues. Monitor person's served health Obtain and monitor vital signs to ensure stable health and safe withdrawal. Assist in medication: Help individuals in self-administering medication as ordered by a physician. Document all care: Complete detailed, timely, and accurate documentation of all assessments, interventions, and observations. Administer first aid for any non-life-threatening health conditions. Intervene in detox situations: Provide immediate assistance and intervention for individuals experiencing acute symptoms of detoxification. Maintain a supportive environment: Contribute to a non-judgmental, engaging, and empathic atmosphere. Collaborate with the team: Work effectively with other staff, such as peer support specialists, to provide integrated care. Other duties as assigned Job Requirements and Qualifications: Education: High School Diploma or GED Training Requirements (licenses, programs, or certificates): Certified Emergency Medical Technician (EMT) license BLS Certification Experience Requirements: Experience in providing services to Individual's with Substance Use Disorders, adults with Mental Illness, Children with Serious Emotional Disturbance or adults and/or children with Intellectual / Developmental Disabilities preferred. Experience in providing services in the public sector preferred. Job Specific Competencies/Skills: Ability to build positive relationships with contractors and community partners. Knowledge of Health Care Systems desired Knowledge of OCHN Substance Use Disorder and Core Provider Agencies and services Demonstrated effective interpersonal skills. Demonstrated ability to work effectively in a team environment. Demonstrated effective negotiation skills. Demonstrated effective written and oral communication skills. Demonstrated effective computer skills with Word, Excel, database, and other relevant software programs. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information: Travel required, physical requirements, on-call schedules, etc.: Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
    $30k-36k yearly est. 13d ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Canton, MI?

The average dispatcher in Canton, MI earns between $26,000 and $44,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Canton, MI

$34,000

What are the biggest employers of Dispatchers in Canton, MI?

The biggest employers of Dispatchers in Canton, MI are:
  1. MV Transportation
  2. United Road Services
  3. ATL-Kan EXL Acquisition
  4. MV Transit
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