Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.
Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company.
Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance.
Salary ranges from:
$60,000 - $75,000 + up to 10% in bonuses
Shift time:
Monday - Friday: 3:00am - 1:00pm
Ideal Candidate Requirements:
Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry)
Strong leadership qualities
Desire to surround customer with excellence in service
High aptitude for technology
The ability to multi-task while being detail oriented
Excellent written and verbal communication skills
An Associates or Bachelor's Degree, preferred but not required
Duties include, but are not limited to:
Relaying critical information between drivers and our vendors/Terminal Managers
Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule.
This includes the process of loading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight.
Review and revise driver routes to increase efficiencies while monitoring a changing workload
Being aware of freight that is in transit
Assist and report issues that drivers face when they're on the road (i.e. flat tire)
Ensure facility Key Performance Indicator (KPI) goals are met and/or exceeded
Maintain a safe work environment compliant with state and federal DOT/OSHA standards
Provide / support a culture of excellence in quality of product to internal and external customers
$60k-75k yearly Auto-Apply 50d ago
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DISPATCH SUPERVISOR - SECC
Summit County (Oh 3.6
Dispatcher job in Akron, OH
This position serves as a working supervisor, augmenting call taking and dispatch functions. Supervisors direct and supervise subordinate staff. Supervision includes, but is not limited to, assigning and delegating work projects, scheduling employees to ensure proper staffing levels are maintained and performance management, including evaluating work performance, coaching, mentoring, and implementing corrective action for performance and conduct issues.Supervisory responsibilities include not only general supervision of specific assigned employees, but also daily oversight of any dispatcher's work performed on a supervisor's shift. Supervisors provide technical assistance to staff, training, and major job reassignment to the Deputy Director of Operations. Supervisors work under the general supervision of the Deputy Director of Operations, who makes assignments by defining objectives, priorities and deadlines and assists with unusual situations or events with no clear precedent. Supervisors plan and carry out work independently and are expected to resolve problems in accordance with instructions, policies, procedures, and applicable laws and regulations.
Required Qualifications
Minimum Qualifications: Must be at least 18 years or older. Must be able to legally work in the United States. Ability to work all days and hours. Must possess a valid driver license. Ability to pass all required job selection and training processes to include a comprehensive background investigation (any felony conviction is disqualifying); post-offer medical processes; psychological evaluation; and extensive on-the-job training. Education and Experience: Any combination of education and experience that provides the applicant with the knowledge, skills and ability required to successfully perform the essential functions of the job. At least two years of experience as a supervisor or Lead within a 911 communications center preferred. At least five (5) years progressively responsible communications dispatching experience in a comparable public safety communication center. Proficiency with the State laws and regulations, equipment and programs utilized by Summit ECC is preferred. Active in a committee, project or role that includes the ability to demonstrate strong decision-making skills, excellent interpersonal communication, and conflict resolution. At least two years of experience as a Certified Training Officer within a 911 communications center preferred. Demonstrate ability to coach, mentor, train and evaluate staff. Excellent interpersonal communication skills - address and resolve interpersonal conflicts and operational issues with approach to "what is right," not "who is right." Experience and behavior that has demonstrated: Leadership - direct, motivate, mentor and coach staff. Integrity - leads by example in their conduct, ethics and behavior and exemplifies Agency values. Team building - bring staff (on all shifts) together positively; resolve or redirect negativity; help group move forward positively to reach team goals even if there are differing opinions. Teamwork - contribute positively, take initiative and responsibility among peers. Forward-Thinking - look for innovative ways to solve-problems or improve processes.
Knowledge, Skills, and Abilities
Knowledge of: Current techniques, policies, and procedures of a Public Safety communications center. Public Safety computer systems and programs to include computer aided dispatch (CAD), enhanced 911 (ANI/ALI), and automatic vehicle location (AVL) programs. Summit County geography, to include locations and boundaries of all cities and townships; location of all major highways, streets, and landmarks; addressing systems (i.e., streets, avenues, odd/even addresses, etc.) used for each jurisdiction. Rules and regulations of the Federal Communications Commission (FCC) radio systems. Principles and practices of effective supervision. Effective interpersonal communication methods and techniques, including conflict resolution and general mediation techniques. Ability to: Perform the essential job functions of a supervisor described above. Plan, coordinate, direct, and accomplish the activities of dispatch staff. Evaluate and monitor staff performance and conduct; provide positive feedback and constructive criticism as appropriate; and identify and recommend improvement, discuss concerns with SECC Deputy Director of Operations and/or Director. Assess the abilities of staff to perform job responsibilities while on duty, including but not limited to, monitoring for early warning indicators; react appropriately to staff's needs in emergency and routine situations. Follow/create policies and procedures for filling overtime, proper notification for equipment failures or after hour call outs for radio, computer, phone, or other technical problems. Understand and apply supervisory guidelines, policies/directives, or procedures in diverse situations. Explain and disseminate job responsibilities, priorities, and procedures to staff. Apply a high level of initiative, discretion, and judgement. Develop and maintain effective working relationships with assigned staff, public, co-workers, supervisors, managers, user stakeholders and officials of outside jurisdictions, departments, or agencies. Accurately dispatch public safety personnel and equipment quickly and efficiently. Perform under stressful or emotional conditions. Work any assigned shift, to include day, afternoon, or nights and work all days of the week, to include weekends and holidays.
Job Duties
Must be able to perform the following essential job functions with or without reasonable accommodation: Perform all the essential functions of the Telecommunicator job description. Supervise Dispatch personnel and plan work assignments to ensure the SECC service and production expectations are achieved. Evaluate shift operations through personal observation of telecommunicators and recommend improvements or modifications to work practices and employee performance as appropriate. Develop staffing detail for daily SECC dispatch operations and approve employee timesheets. Coordinate and conduct yearly bidding of shifts, vacation, and other requested time off for SECC telecommunicators. Conduct employee evaluations .Review, investigate, and resolve internal and external complaints or problems. Identify performance or conduct issues and implement basic corrective actions to include oral counseling, oral warnings, discuss need for further corrective action with the Deputy Director of Operations and Director. Coordinate major incidents to ensure that proper notifications are made; assist in call handling, if necessary, and coordinate with Incident Command or the Duty Officer. Practice awareness of employee actions and behavior for signs of stress, coping, and general emotional well-being; specifically, during or any time after high stress and major incidents. Respond to law enforcement requests for information, monitor several public safety authorities to coordinate dispatching of services between two or more agencies. Ensure technical equipment is properly maintained, regularly serviced and functional. Review Police/Fire/EMS calls for compliance to protocol, citizen evaluation surveys, etc. Complete a variety of reports and correspondence relating to dispatch activities in a timely manner, such as investigations, inquiries, or preparation of documents for court purposes including CAD reports, ANI/ALI reports, etc. In the event of evacuation of the Summit ECC, transfer operations to and set up the Dispatch Operations back-up center. Participate on partner agency committees and working groups, as assigned. Provide support and mentorship to trainer/trainee teams with bi-weekly observations, one-on-one expectation outline, and document trainee/trainer performance, in collaboration with the SECC Training Officer. Work assigned overtime as needed. Perform other related tasks and duties, as required.
Work Location: Summit Emergency Communications Center, 630 North Avenue, Tallmadge, OH 44278
Work Schedule: 24/7 Operations/Hours Will Vary
Pre-Employment Testing Requirements: Pre-employment Drug and Alcohol Testing, Criminal Background Check
Position : 745479002
Code : 20267400-1
Type : INTERNAL & EXTERNAL
Group : SARCOG CLA
Job Family : TELECOMMUNICATIONS
Posting Start : 01/16/2026
Posting End : 01/30/2026
Details : Click here for more info
HOURLY RATE RANGE: $37.10-$38.22
$37.1-38.2 hourly 10d ago
DISPATCHER - 911 PT
City of Parma, Oh 3.4
Dispatcher job in Parma, OH
COMMUNICATIONS CNTR
$29.11/Hour
Part Time - Non-Benefit
01/22/2026 02:15PM EST
Open Until Filled
51647 Safety Forces Dispatcher (Part-Time) 1.2026.pdf
$29.1 hourly 4d ago
Automotive Dispatcher - KIA of Streetsboro
Auto Services Unlimited 4.4
Dispatcher job in Streetsboro, OH
KIA of Streetsboro is seeking a Dispatcher for our growing Service Department! We are seeking an individual who will provide excellent customer service to our customers in a fast paced environment. Responsibilities: The Automotive Dispatcher is responsible for the flow of vehicles in and out of the facility. This individual will understand the time and labor commitments required for each service and route your vehicle to the appropriate technicians on staff who can perform these repairs. Dispatchers are expected to be capable of keeping an even flow of work throughout the day the dealership. Qualifications:
Must be able to manage in a fast - paced work environment
Knowledge of automobiles
Strong written & verbal communication skills
Positive attitude
High aptitude for problem solving
Attention to detail
5 years of Automotive/Dealership customer service experience
$28k-36k yearly est. 15d ago
Service Dispatcher
Wright Heating and Cooling
Dispatcher job in Kent, OH
Job Description
Job Title: Service Dispatcher
Immediate Opening
Wright Heating and Cooling, in Kent, OH, is a 4th-generation residential and commercial heating, ventilation, and air conditioning company serving Portage, Summit, Medina counties for over 70 years.
As a result of our focus on customer service and unique work across many sectors, both residential and commercial, our business is growing, and with growth comes opportunities for those with the ambition to develop a sought-after career and history of interesting, rewarding work.
A career at Wright Heating is not just a job but an opportunity to join a family of people who care about each other and care about their customers.
What we offer our team members:
Breakfast Team Meetings
Career Advancement & Training Opportunities
Vacation, 2 weeks accrued in the first year
401k with matching
Pay Scale: $18-$26 based on experience
Work Hours: 7:30am to 4:30pm, Monday through Friday, some overtime
Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing.
Reports to: Service Manager
Required Qualifications:
• Advanced customer service skills.
• Ability to multi-task
• Organized
• Geographical knowledge of service area or map reading skills
• Knowledge of industry is recommended but not required
• Computer skills
• High school diploma or general education degree (GED)
• Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
Daily Duties:
• Take incoming customer calls.
• Schedule and coordinate all service calls as calls are received.
• Create dispatch ticket for all service calls.
• Dispatch Service Technicians, one call at a time.
• Dispatch Service Technicians from home to first call.
• Debrief Service Technicians after completion of each call.
• Respond to all messages left overnight.
• Maintain the dispatch board / schedule.
• Forecast workload for at least 2 - 3 days out
• Contact customers with a "Parts Pending" status as parts are received for scheduling.
• Follow up on all pending and recommended work with customer utilizing the pending work log.
• Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer hard files and renewals.
• Help Service Manager with marketing issues as directed.
• Order parts for special orders.
• Forward list of parts used by technicians to warehouse for truck restock.
• Update customer files as information is received from installation. (Extended warranties, equipment info, new customers, Birthday tickler file, etc.)
• Type service contract proposals for new customers
• Maintain on call schedule, to include 1st on call and standby technician
• Maintain customer history files in database
• File service orders
• Prepare paperwork for all manufacture warranty parts
• Facilitate return of warranty parts
• Update service database from service ticket
• Maintain service invoice log
• Compare service timecards and work orders to service schedule.
• Compare time cards to GPS Report
• Check service time cards for accuracy
• Pull checks and charge slips and compare to invoices.
• Forward checks and payments to accounting.
• Happy calls / customer surveys.
• Calculate reporting information and enter into 8 For 10 database.
• Other duties as assigned
$18-26 hourly 8d ago
Communications Operator - PRN
Wooster Community Hospital 3.7
Dispatcher job in Wooster, OH
WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION
Switchboard Operator
MAIN FUNCTION:
Answers switchboard to relay all interoffice, incoming and outgoing phone calls; operates pager systems for authorized personnel; answers Medic Alert and Doctor's Registry phone systems; handles overhead paging for code blue, fire, and other emergency situations.
RESPONSIBLE TO: Telecommunications Specialist & Switchboard Supervisor
MUST HAVE REQUIREMENTS
High School diploma or GED.
No written disciplinary action within the last 12 months.
Computer experience, Word Processing, Windows.
PREFERRED ATTRIBUTES:
Previous business office and switchboard experience.
Demonstrated effective oral communication skills.
911 dispatcher experience
Contact/Call Center experience
Duties and Responsibilities:
Operations:
Follows Appropriate Service Standards while performing and documenting the check list per shift and written policies
Maintains Operator Console, and Code instructions per guidance from the Life Safety Committee
Pages authorized personnel according to established procedures.
Answers, prioritize and document Medical Alert calls
Performs paging for emergency situations, such as, fire, code blue and other disaster codes. Documents actions in detail. Functions in professional manner, prioritizing critical communications in a calm demeanor.
Prepares outgoing mail by stamping, bundling, and certifying when appropriate.
Prepares daily on-call lists and Doctor's Registry lists. Updates as indicated throughout day.
Processes patient valuables according to procedure
Maintains time sheet in regard to vacation, sick and personal time. Submits corrections for missed punches.
Communication:
Maintains awareness of verbal / non-verbal communication in interactions with staff, other departments, customers, physicians, patients and families.
Models effective communication and professionalism in all interactions with switchboard staff and hospital departments.
Demonstrates empathy and understanding in communication of issues with customers.
Properly utilize chain of command for all issues beyond capability
Maintains patient and staff confidentiality in all communication interactions written, verbal, electronic and digital.
Maintains documentation and logs to ensure that accurate information is available to staff and customers.
Customer Service:
Displays positive attitude. Treats others with honesty and respect. Speaks positively in all customer interactions internal and external.
Develop positive relationships with other departments to foster patient satisfaction.
Promotes a positive team culture focused on reliability, courtesy, and service excellence in all switchboard interactions.
Performs other duties as necessary or as requested by the Telecommunications Specialist & Switchboard Supervisor.
$22k-33k yearly est. 20d ago
Dispatchers
Civil Service Application
Dispatcher job in North Canton, OH
Position Title: Experienced Emergency Dispatcher Status: Full-time
Classification: Non-Exempt
Reports to: Police and/or Fire Chiefs/Director of Administration/Deputy Director of Administration
This position involves the basic functions of Emergency Dispatch, focusing on the immediate information needs of the police and fire departments during daily operations and emergencies. North CantonDispatch is committed to providing 24-hour telephone service for public information and routine/emergency assistance. Dispatch facilitates continuous communication with police/fire department members in the field via two-way radio capability.
Essential Duties and Responsibilities:
Handle incoming and transmitted communications.
Document field activities, inquire and enter information into databases, and monitor video surveillance.
Update the status and locations of field members.
Notify supervisors of emergency activities.
Follow established procedures for various scenarios.
Receive and efficiently handle all communications, including 9-1-1 calls, distinguishing between emergency and non-emergency situations, as well as TDD/TTY equipment, radio communications, and other electronic sources.
Maintain professional and efficient radio communications, adhering to FCC procedures.
Address violations promptly.
Document relevant information on calls for service or self-initiated activities, ensuring the safety of both members and citizens.
Treat confidential information with utmost discretion, releasing it in accordance with the Protected Information Policy.
Proficiency in obtaining accurate information, classifying, and prioritizing requests, and relaying critical information.
Follow radio communication protocols to ensure professional and effective transmissions.
Other Duties
Receive and manage all incoming emergency and non-emergency calls for the Police and Fire Department.
Dispatch appropriate responders based on the nature and urgency of the calls.
Handle inquiries from walk-in traffic at the Dispatch window at all hours.
Address emergencies and assist with various requests, including directions, bicycle licenses, and general information.
Answer radio transmissions from Police Officers (North Canton & Walsh U PD), Fire Department, North Canton City Schools & St Paul's Emergency Radio, and Street Department/Utilities Channel.
Monitor and respond to City Lift Alarms.
Maintain address updates for residences and businesses.
Update callout information, handle vacation/house check information, and manage fire permits.
Enter all citations, written warnings, and arrests into the system.
Process paperwork for court, gather records for subpoenas, and ensure officers receive subpoenas.
Enter warrants, protection orders, stolen articles, missing persons, Amber Alerts, and immobilizations into the Law Enforcement Automated Data System (Leads).
Process and record expungements.
Send accident reports to the state and monthly domestic violence reports through OHLEAD.
Prepare and take payments for City Wide Load Permits.
Handle financial transactions, including processing parking tickets, online payments, and preparing deposits for Finance.
Stock department forms and notify the Administrative Sergeant of re-ordering needs.
Scan and file paperwork, compile records retention schedules, and manage information for parking permissions.
Process record checks, reports for courts and the public, and log Canton Municipal Court dispositions.
Test Knox Key for the Fire Department, conduct monthly and statewide tornado tests, and perform city panic alarm and fire alarm tests.
Relay Bolos (Be On the Look Out) to officers via radio and CAD (Computer-Aided Dispatch).
Coordinate with other departments for various needs, such as water emergencies, road maintenance, and deliveries.
Occasionally accept payments for utilities or fines after hours.
Respond to issues related to rentals and paging out WENS messages for street closings and emergencies.
Monitor traffic cameras, City Hall cameras/parks, and maintain the pager list for Fire Department paging of call location information.
Process and redact record requests and monitor phone systems to prevent disruptions.
Manage emergency dispatch scheduling.
Qualifications:
High School Diploma or equivalent.
Previous experience in emergency dispatch or related field preferred.
Ability to handle high-pressure situations and make quick decisions.
Strong communication and multitasking skills.
Proficient in using computer systems and relevant software.
Knowledge of legal and law enforcement procedures.
Emergency Medical Dispatch (EMD) Certification is a plus; must be able to obtain/maintain EMD Certification.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. While it is intended to accurately reflect the position, activities, and requirements, Management reserves the right to modify, add, or remove duties and assign other duties as necessary that are a logical assignment to the position. The City of North Canton is an equal opportunity employer.
Salary Description Per Union Contract Based on Years of Experience
$30k-39k yearly est. 19d ago
Dispatcher
Stark Summit Ambulance
Dispatcher job in North Canton, OH
Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task.
EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE:
Must have and maintain CPR for the professional Rescuer (AHA or equivalent). EMT, medical terminology or similar medical background preferred. Must attend communications staff meetings as requested.
SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:
Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment.
WORK CONTACT GROUP:
Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.
$30k-39k yearly est. 13d ago
Dispatcher
EMT Ambulance 3.6
Dispatcher job in North Canton, OH
Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task.
EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE:
CPR for the professional Rescuer (AHA or equivalent) preferred, but will train if needed. EMT, medical terminology or similar medical background preferred.
SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:
Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment.
WORK CONTACT GROUP:
Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.
$28k-35k yearly est. 15d ago
Dispatcher, Life Science
Us Pack Services LLC
Dispatcher job in Akron, OH
USPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That's why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers' businesses. That's how we stay ahead. That's how we help our customers win. Find out more at: **************** At USPack, we know our people set us apart. And that's why we do everything we can to invest in them and help them grow every day.We don't put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We've built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! USPack's Benefits for Full Time positions include: • 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays
USPack's Benefits for Part Time positions include: • 401(K) • Paid Sick Time
The Dispatcher, (LS Tower) serves as a key liaison between customers, Independent Contractors (ICs), and internal departments, with a focus on ensuring exceptional service and supporting operational needs for Healthcare and Life Science clients. This position is responsible for handling inbound communications, processing delivery orders, assisting contractors, monitoring shipment activity, and maintaining documentation compliance in alignment with company standards. The role requires strong attention to detail, the ability to manage multiple priorities in a fast-paced environment, and proactive problem-solving skills to support the timely delivery of critical shipments
To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Duties and Responsibilities - Customer and Contractor Support:
Answer inbound calls from customers and Independent Contractors, ensuring accurate entry of information into company systems.
Assist Independent Contractors with route completion issues, escalations, and general operational support needs.
Build positive relationships with customers and contractors to strengthen service satisfaction and retention.
Essential Job Duties and Responsibilities - Order Management and Dispatch Coordination:
Process routed, on-demand, and special delivery orders in accordance with established standards and procedures.
Evaluate feasibility of order fulfillment based on service requirements, customer needs, and operational constraints.
Assign and dispatch deliveries, update dispatch boards, and monitor time-sensitive shipments to ensure service commitments are met.
Essential Job Duties and Responsibilities - Administrative and Operational Support:
Review and manage required documentation to ensure adherence to Client Operating Procedures (COPs) and Standard Operating Procedures (SOPs).
Maintain and log Proof of Delivery (POD) documentation within required timeframes.
Track shipments via GPS and proactively resolve delays or service interruptions.
Conduct post-flight and trace investigations as needed to support continuous service improvement.
Generate daily reports summarizing transportation issues and proposed corrective actions.
Essential Job Duties and Responsibilities - Compliance, Documentation, and Reporting:
Manage incoming emails, electronic filing, and system data related to customer and contractor records.
Monitor external factors (e.g., weather events, civil unrest) that could impact operations and escalate to leadership when necessary.
Knowledge/Skills/Abilities Requirements:
Strong communication skills, both written and verbal, across all organizational levels.
Exceptional attention to detail and accuracy in data entry and recordkeeping.
Ability to prioritize tasks and work effectively in a high-volume, fast-paced environment.
Strong critical thinking and problem-solving abilities.
Ability to work independently as well as collaboratively within a team environment.
Proficiency with Microsoft Office Suite (Excel, Word) and CRM/database systems.
Ability to handle multiple priorities and meet deadlines under pressure.
Bilingual (English-Spanish) preferred.
Education/Experience/Certificates/Licenses Requirements:
High school diploma required; Associate's Degree preferred.
Minimum of 2-3 years' experience in customer service, call center operations, logistics, or administrative support roles.
Experience in pharmaceutical delivery, clinical trials, aviation transport, or logistics preferred.
Knowledge of aviation or airline networks is a plus.
Training schedule: Monday through Friday 8:30am - 5pm
Permanent schedule:
Shift Days:
Tuesday through Saturday OR Sunday through Thursday
Shift Hours:
4pm to midnight (
Available to work extra hours, weekends, and holidays preferred
.) Payrate: Up to $21 per hour
At USPack, our values are at the heart of everything we do, every day. They're living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us. We are: Driven by integrity - We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success.
Driven by a passion for service - We're driven by doing more, by empowering others to succeed. We're proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it's a way of life. It's our passion.
Driven by collaboration - We're driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. Driven by accountability - We're driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don't just say it, we show it. We make it happen and we measure it. Driven by innovation - We're driven by what's now and what's next. For us it's about never settling for the status quo. It's about staying one step ahead and embracing change. It's about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: **************************
$21 hourly Auto-Apply 60d+ ago
Service Dispatcher/Office Coordinator
Eng Heating & Cooling
Dispatcher job in Akron, OH
Benefits:
401(k) matching
Competitive salary
Health insurance
Paid time off
The Service Dispatcher reports to the Office Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. Benefits
Paid Training
Flexible Scheduling
Competitive Compensation
Year-Round Work
Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with ENG Heating & Cooling, Inc. service technicians, suppliers, and service customers. Representative duties include:
Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians.
Being a main point of contact for incoming calls and assisting and directing customers to help resolve their needs in the form of troubleshooting, payment collections, dispatching, reviewing sales estimates and/or escalating to other staff for additional assistance.
Overseeing warranty registration, documentation mailing, filing, safe record keeping and processing of payments.
Maintaining a working relationship with other office staff on the collection of problem accounts, negotiating credit when applicable to build the customer base.
Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the appropriate leadership.
Performing related staff-level duties as directed by the Office Manager.
Job Qualifications:
Proven experience in a customer service environment preferably in HVACR contracting or building services industry.
Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired.
Be a self-starter and ability to work independently and as a team member.
Preferred knowledge of CRM software.
Proficient in computer skills, including Microsoft Office, online permit processing, and general office equipment.
Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician.
Knowledge of HVACR-related terms, training, job-costing, marketing and sales.
Skill and ability to sell service jobs and service contracts in a letter, and on the phone.
Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to all customers.
Current (state) driver's license.
Compensation: $20.00 - $24.00 per hour
There are many exciting options for a career in HVACR waiting to be explored.
If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
$20-24 hourly Auto-Apply 60d+ ago
Urgently Hiring Service Dispatchers $20/hr 832941
Alliance Industrial Solutions 3.7
Dispatcher job in North Canton, OH
Alliance Industrial Solutions is urgently hiring Service Dispatchers / Call Center Representatives for our client located near the downtown Canton area. This is an exciting opportunity to join a growing company known for innovation and career development.
Please Note: This location is not accessible by public transportation.
Pay & Benefits:
Starting pay: $20/hour with room for advancement
Raises and a comprehensive benefits package available after a probationary period
Strong potential for long-term career growth, with internal promotion and cross-training opportunities
Must be able to train for 1 week on day shift 8:00 am - 5:30 pm
Shifts Available:
7:00 AM - 3:30 PM
2:30 PM - 11:00 PM
10:00 AM - 6:30 PM
5:00 PM - 1:30 AM
Responsibilities
Handle a high volume of inbound and outbound calls.
Dispatch and coordinate service requests in a timely and professional manner.
Use call management systems to log and track calls accurately.
Communicate clearly and effectively with internal teams and clients.
Troubleshoot issues, prioritize tasks, and manage time effectively.
Maintain accurate records using Microsoft Excel, Word, and related systems.
Qualifications
High School Diploma or GED required
Prior dispatcher experience preferred
Experience in banking, customer service, or call center environments is a strong plus
Proficient with computers and Microsoft Office (Excel & Word)
Strong communication, organization, and multitasking skills
Why Join Us
Competitive pay and consistent full-time hours
Supportive and fast-paced team environment
Opportunities to develop valuable customer service and dispatching skills
Police, Fire, & EMS Dispatcher [Lateral Transfer Only]
City of MacEdonia
Dispatcher job in Macedonia, OH
Job Description
Applications Available: In person at Macedonia City Center - Police Dispatch (24 hours/day, 7 days/week), located at 9691 Valley View Road, Macedonia, Ohio 44056;
Open Period for Accepting Applications: Completed applications (found HERE) accepted via e-mail, U.S. mail, or hand-delivery until position(s) are filled, or the City closes the application period. E-mail applications to ***********************
Duties: Operating radio, answering and transmitting emergency (911) and non-emergency calls for Macedonia and several other communities for police, fire and rescue calls and computer data entry (CAD). Applicants must be willing to work shifts, including weekends and holidays. (Shift differential per hour: 3 p.m. - 11 p.m. = $1.00; 11 p.m. - 7 a.m. = $1.50). Salary Range: Subject to collective bargaining agreement, currently $24.57-$30.57/hour depending on prior comparable police & fire dispatch experience. Other benefits: hospitalization, dental & vision insurance, prescription coverage, paid vacation time, 15 sick days per year, 13 holidays per year, uniform allowance, and multi-jurisdictional bonus. Accrued time may be transferred.
Minimum Qualifications: Applicants must be currently or within the past 12 months employed as a full-time Classified Civil Service Police, Fire & EMS Dispatcher. Applicants must hold current LEADS and EMD certifications. Experience with T.A.C. Cad system preferred but not required. Eligible candidate(s) are required to take psychological, physical and polygraph tests. Other tests drug screening (periodic drug screening during employment required) background check and personal interview with the appointing authority.
Successful applicant required to be a non-smoker and remain a non-smoker for duration of employment. By order of the Macedonia Civil Service Commission / Equal Opportunity Employer
Please read full description attached.
$24.6-30.6 hourly Easy Apply 25d ago
Customer Service Dispatcher - Entry Level
Intralot Inc.
Dispatcher job in Strongsville, OH
Intralot, Inc . is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.
Intralot offers a competitive benefits package that includes:
Medical, Dental & Vision Insurance
6% 401k Match
Paid Holidays & Vacation
Paid Sick, Short/Long Term Disability
Employee Assistance Program
Maternity/Paternity Leave
Discount Programs
RESPONSIBILITES
Track technician location to determine most efficient trouble and installation assignment
Analyze, evaluate, and report traffic and performance data.
Provide technical support to customers and call center personnel
Dispatch FST based on retailer service requests
Prioritize calls according to urgency and importance
Use phone or computer to send crews, vehicles or other field units to appropriate locations
Monitor the route and status of field units to coordinate and prioritize their schedule
Provide field units with information about requests, traffic, obstacles and requirements
Enter data in computer system and maintain logs and records of calls, activities and other information
REQUIREMENTS
High School diploma required. Associate's degree desired.
1-3 years relevant working experience
Candidates should possess valid documentation to establish identity and U.S. employment eligibility. No sponsorship is available for this position
In tralot offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability veteran's status, or any other status protected by applicable law.
$32k-41k yearly est. Auto-Apply 8d ago
Dispatch
Faithful Companion Pet Cremation Services
Dispatcher job in Twinsburg, OH
Job DescriptionDescription:
Faithful Companion Pet Cremation Services is searching for a full-time dispatcher at our Twinsburg, Ohio location for the afternoon shift at a starting wage of $18.00-20.00 per hour. Evenings and weekends are required, 11:30-8:00pm. The dispatcher position is offered a full benefit package that is available after 30 days of employment.
401K match
Medical
FSA/HSA for medical and dependent care
Dental
Vision
Company paid life insurance
Voluntary pet insurance, accident and critical illness, short term and long-term disability insurance)
DUTIES AND RESPONSIBILITIES OF A DRIVER:
Check in drivers when they come back from their route.
Act as the main point of contact for all driver-facing communication.
Ability to serve multiple families at once.
Monitor vans throughout transit in order to effectively meet scheduled pick-ups and returns.
Assist in maintain the crematory facility and company vehicles to a clean and presentable state.
Checking all work for errors ensuring the best customer service.
Determining what procedure needs to be taken for each individual pet in our care.
Administrating the care of the pets that have been entrusted to us by our clients.
Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members.
Requirements:
Strong communication and organizational skills.
Comfortable speaking to all people with empathy and professionalism.
Ability to lift at least 75lbs unaided.
A cell phone with the ability to call, text, and use a GPS application.
Successfully pass a 4-panel drug test and background check.
Detail-oriented mindset with a commitment to delivering error-free services.
Ability to work in a fast paced environment under pressue.
Flexibility with scheduling, evenings and weekends are required and shifts could vary.
To adhere to our strong code of ethics.
$18-20 hourly 9d ago
Canton Telecommunicator (911 Dispatcher)
City of Canton, Oh 3.7
Dispatcher job in Canton, OH
Rate of pay at each step: (+$10 - $20/hour in benefits.) * $23.76 * $25.37 * $26.96 * $28.78 * $31.60 Employment with the City of Canton comes with a full array of benefits. We offer comprehensive health insurance, paid vacations, paid holidays, a retirement plan, sick time, and personal holidays.
Applicants must apply at governmentjobs.com/careers/cantonohio. Applicants MUST submit a valid photo ID along with their application.
This is an open examination. To be eligible for the position under this examination, all applicants must be U.S. citizens or have a permanent resident card. Applicants must be a High School graduate or possess a G.E.D. and be at least 18 years of age.
Job Definition: Performs work involved with emergency and complaint calls directed to the Police, Fire, Water, and Street Divisions and dispatching from a communications center.
Representative Duties: (The following are intended to illustrate typical duties; they are not meant to be all inclusive or restrictive) Receives telephone calls from the public concerning emergency and non-emergency situations. Dispatches all appropriate safety and services personnel and equipment, by radio or phone as required. Maintains records, logs, forms and other materials. Disperses all non-related calls or non-emergency calls by providing caller with appropriate information or referral. Maintains working area, radio and telephone equipment as required. Assists in training new employees. Performs all necessary related duties as required or directed.
Distinguishing Features: The responsibility of citizens' health, lives, safety and property protection is with the telecommunicator, which requires a specific and controlled performance behavior on the part of the communications center telecommunicator.
Working Relationships: Relationships are typical with the general public or outside agencies on specialized matters that may include handling difficult relationships or solving minor difficulties.
Working Conditions: Requires long periods of sitting, adjusting to changing shifts and days off, exposure to a stressful environment, including a windowless, no-smoking situation, and with minimal breaks.
Required Knowledge, Skills, Abilities, and Characteristics: Some knowledge of operation and services normally provided by police, fire, water and street departments. Basic knowledge of the community, including location of streets and highways, and important structures such as schools, hospitals and other major facilities. Working knowledge of office equipment and procedures. Working knowledge of business English, spelling, and punctuation. Skill in writing clearly, accurately, concisely, and with appropriate English grammar. Skill in reading and understanding complex technical documents written in English such as laws, ordinances, procedures and training manuals, computer printouts, and public safety reports. Skill in observing, remembering, and recalling facts and details such as those contained in oral and written directives, radio communications, and telephone communications. Skill in communicating orally with people of various educational, ethnic, and social/cultural backgrounds. Skill in organizing and analyzing a variety of information and applying selected knowledge, which will be learned after employment, in order to decide on an appropriate and reasonable course of action. Skill in exercising tact, self-restraint, judgment, and strategy in dealing with a variety of people in various emotional states. Skill in the use of a typewriter at a minimum of 40 words per minute, to transcribe hand-written copy and/or simultaneous oral communications. Basic map reading skills. The ability to deal tactfully and courteously with the public, agencies, and other employees. The ability to understand and follow oral and written instructions. The ability to accurately comprehend auditory inputs, particularly those inputs received via telephone and radio transmissions. The ability to utilize eyes, ears, fingers, arms, and/or torso in a mobile and coordinated manner. The ability to gain knowledge of various communication and emergency response procedures. The ability to react immediately and precisely to sudden stimuli. The ability to perform duties under stress with speed and accuracy. The ability to sit continuously for long periods in a smoke-free environment with no exterior windows and minimal breaks. Must be health-free from disabling physical or mental defects that would affect the ability to efficiently handle assigned duties. Clear, pleasing voice. Excellent hearing. Mental alertness. Willingness to accept work assignments on day, night, or all-night shifts, weekends, and holidays. Be temperamentally suited to the position and be able to remain alert during periods of inactivity as well as during routines and times of overload.
Special Requirements: Because of the nature of the job, an employee must be able to be reached by telephone. Employment is subject to a background investigation, which is conducted by the Police Department. Applicants must not have a record of criminal convictions which would compromise their ability to be granted access to police records information. Hearing test will be required.
SUBSEQUENT TO THE FILING OF THE APPLICATION, ELIGIBLE CANDIDATES WILL BE INVITED VIA EMAIL TO COMPLETE AN ONLINE TYPING TEST. MUST SCORE 40 WPM TO PASS. THOSE WHO PASS WILL BE INVITED TO TAKE THE NATIONAL DISPATCHER SELECTION TEST (NDST). The NDST Exam date will be announced at a later time.
The written examination will consist of questions on the following subjects: reading comprehension, listening, problem-solving, prioritizing, and multi-tasking. A 70% passing score will be used.
Repeating an Exam: Per OAC Rule 123: 1-9-01, an applicant who has competed in a civil service examination cannot repeat that examination or take and examination for the same classification within FOUR MONTHS from the date of original examination, unless an alternative form of examination is given, or unless other standards are specific in the examination announcement.
RATING
Your name will be placed on a list of eligible candidates upon receiving a passing score. Once the list has been established, your name will remain on the list for a period of one (1) year.
* DISCLAIMER*
All applicants should receive an email from noreply@governmentjobs.com confirming that their application was received. If you do not receive a confirmation email, please contact Civil Service at ******************* to confirm that your application went through. Once Civil Service processes applications, you will be emailed again within 5 business days. Should you not receive an email, please call our office at ************.
IMPORTANT NOTICE TO MILITARY MEMBERS
As provided in ORC 124.23C, any person who has completed service in the uniformed services, who have been honorably discharged from the uniformed services or transferred to the reserve with evidence of satisfactory service, and who is an Ohio resident and any member of a reserve component of the armed forces of the United States, including the Ohio National Guard, who has completed more than 180 days of active duty service pursuant to an executive order of the President of the United States or an act of Congress of the United States may file with the director a certificate of service or honorable discharge (DD-214 - Long version), and upon this filing, the person shall receive an additional credit of twenty percent (20%) of the person's total grade given in the examination in which the person receives a passing grade.
A member in good standing of a reserve component of the armed forces of the United States, including the Ohio National Guard, who successfully completes the member's initial entry-level training shall receive a credit of fifteen percent (15%) of the person's total grade given in the examination in which the person receives a passing grade.
NOTICE OF DRUG TESTING REQUIREMENT
Pursuant to Civil Service Rules applicants are hereby advised that the position of employment being examined for will be subject to a drug test. The results of the drug test may affect the hiring status of any candidate in consideration.
NOTICE OF BACKGROUND INVESTIGATION
Be advised that candidates will be subjected to a confidential background investigation, including, but not limited to, a criminal record check and driving record check.
ADA COMPLIANCE
Reasonable accommodation in accordance with ADA Compliance will be made available upon request to those qualified applicants in need of it, in order to achieve the essential job functions as described above.
EQUAL EMPLOYMENT
All qualified applicants will receive consideration for appointment without regard to race, religion, color, national origin, sex, political affiliation, age, type of disability, or any other non-merit factor.
BY ORDER OF THE CANTON CIVIL SERVICE COMMISSION
Rachel A. Forchione, Director
Anna M. Moeglin, Assistant Director
$10-20 hourly 12d ago
Part-Time Safety Services Dispatcher
Ashland University Portal 4.6
Dispatcher job in Ashland, OH
The part-time Safety Services Dispatcher position is under the direct supervision of the Director of Safety Services who reports to the Vice President for Student Affairs. Support the mission, goals and objectives of AU and the department. Assist the campus community in a constructive, effective and positive manner. Report safety concerns to the director. Initiate emergency response as necessary. Notify the director of scheduling conflicts. Maintain departmental confidentiality. At the start of each shift: review daily assignment sheet get current information from previous shift staff check for updates (i.e. notes on message board, etc.) review logs since last scheduled shift you worked Provide immediate follow up with all parties for incidents by conducting and documenting interviews. Notify the police for situations requiring their assistance (i.e. illegal drug activity on campus, incident involving a weapon, etc.). Assist with parking recordkeeping and ticket processing as directed. Assist with processing room reservations for the student center as directed. Assist with processing AU Mail Center mailings as directed. Maintain a safe, clean and organized work environment. Perform general housekeeping in the office (i.e. vacuuming, dusting, etc.). Perform all computer functions (i.e. card access, emergency notification, etc. as directed. Monitor security cameras. Any other task as directed by supervisor(s).
Physical Demands
Must be able to function effectively in stressful situations (i.e. situations involving conflict, medical emergencies, fire alarms, crowd control, etc.) Must be able to work in a noisy office environment and monitor scanners and radio traffic Must be able to assist customers walking up to the service window
Required Qualifications
High School or GED Maintain satisfactory attendance and punctuality Be able to use departmental radios, phones and computers Possess basic computer skills Possess writing skills to document incidents (create reports and log entries) Successfully satisfy all standard prescribed pre-employment screening Must be an effective communicator (i.e proper phone and radio etiquette) Must be able to respond to all types of emergency and routine service calls Must be able to learn basic computer functions and using a computer, document departmental communications Must be able to handle several tasks at once (multitasking) in a positive and effective manner Carry out duties with high levels of professionalism
Preferred Qualifications
College degree
$37k-44k yearly est. 60d+ ago
Protective Services Dispatcher - St. Elizabeth Youngstown Hospital (PRN)
Bon Secours Mercy Health 4.8
Dispatcher job in Youngstown, OH
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
0.01
Work Shift:
All Work Shifts (United States of America)
Protective Services Dispatcher - St. Elizabeth Youngstown Hospital (PRN)
Primary Function/General Purpose of Position
Under general supervision, perform duties related to the operation of the protective services dispatch center involving incoming communication for emergency and non-emergency assistance; simultaneously operating a multi-channel radio system, while maintaining computer-aided dispatch systems and other computer systems. Answers multi-line telephone equipment and provides excellent customer service to anyone in need of services; and performs other duties as requested.
Essential Job Functions
Responsible for receiving, coordinating, and disseminating critical information from various sources including emergency and non-emergency calls for service. Maintains radio contact with mobile/field units to monitor response, progress, and any needed support. Relays descriptions and other information to protective service field units concerning, wanted persons, missing or lost persons, stolen vehicles and for the arrest or detainment of specified individuals, etc. Obtain information related to crime reports and obtain critical information, including but not limited to name of caller, call back number and details of situation
Determines nature and location of emergency, prioritize, dispatch emergency personnel and/or implement emergency procedures as needed and in accordance with established procedure. Monitors, supports, and troubleshoots alarm systems. Acknowledge alarm received and dispatches appropriate personnel for issue at hand. Operate a variety of communications equipment and monitors security systems including CCTV, access control, fire alarm, building automation and control and burglar and panic alarms; responds appropriately and in accordance with established procedures
Monitor and respond to emergency codes and alarm systems in accordance with hospital protocols, initiating proper communication alerts when required.
Documents and maintains records of assigned units for information related to time, location, units dispatched and their time of arrival using the protective services report/dispatch system. Maintain accurate and up to date logs as assigned. Provide information to outside agencies including outside law enforcement agencies as appropriate
Process employees and other individuals through the photo badging identification system. Be familiar with all resources and services available to callers and offer these resources and services as appropriate
Answer and direct incoming calls using multi-line phone system, ensuring prompt and courteous communications with patients, staff, and external callers.
Performs a variety of general clerical duties which include filing, indexing and record keeping, lost and found, issuing parking permits
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education
High school diploma or GED (required)
Work Experience
1-2 years of experience in security and/or telephone operations/dispatch (preferred)
Patient Population
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
X Not applicable to this position
Working Conditions
X Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed- not to exceed 10% travel.
X General office environment.
X May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.*
May be required to use physical restraints.
May be exposed to human blood and other potentially infectious materials.*
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
X May have periods of constant interruptions.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
X Prolonged periods of working alone.
____ Other:
____ Not applicable to this position
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Skills
Hard/Tech/Clinical Skills
:
Ability to accurately type 35-40 wpm
Strong documentation skills under pressure
Ability to operate multi-line telephone systems including taking and prioritizing emergency and non-emergency calls.
Proficient in using two-way radios and dispatch consoles and enter data as appropriate
Basic Microsoft Office Skills
Soft/Interpersonal Skills:
Calm demeanor, clear and effective communication, active listening, ability to multitask, empathy and patience, team collaboration, professionalism, attention to detail, and conflict de-escalation.
Handles sensitive information with integrity and respect for privacy.
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Security - Youngstown Regional Office
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a
ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for
Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia,
which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
$31k-38k yearly est. 56d ago
Lead Dispatcher
Business Resources One
Dispatcher job in Macedonia, OH
Job Description
Join a leader in the snow and ice management industry as a full-time year-round Lead Dispatcher in Macedonia, OH. You'll use the Electronic Dispatch System (EDS) to dispatch snow fighters and monitor their progress, ensuring that snow removal is completed in a timely and efficient manner. If you thrive in a fast-paced environment and can make decisions quickly, this is the opportunity for you!
Key Responsibilities
Review weather forecasts with snow event captain and relay snow event plans to snow fighters
Assign salt truck drivers to trucks as needed
Dispatch snow plow drivers and monitor progress using Electronic Dispatch System (EDS)
Communicate with customers on status of snow removal
Review daily activities and prepare end of day reports for internal teams
Hire, train, coach, and mentor a team of 10-16 dispatchers
Update EDS in the summer months to reflect changes throughout the sales season
Work closely with Vice President on strategic projects across all departments in the summer months
Must be willing and able to work 16-18 hour shifts during snow events
Required Skills and Qualifications
Dispatching: 1 year (preferred)
Driver's License (required)
Excellent communication skills
Must work well in fast-paced, high-stress conditions
Ability to make decisions quickly
Able and willing to work on-call in winter
Must be located within 20-30 minutes of shop location in Macedonia, OH due to on-call nature of the position
Compensation and Benefits
$18.00 - $24.00 per hour
$5.00 per hour shift differential for snow events
Health, dental, and vision insurance
Health savings account option
Paid sick time and PTO
Paid company shutdown the week of July 4th
Schedule
IN THE WINTER THIS IS AN ON-CALL POSITION (WHEN IT SNOWS WE WORK)
Typical hours 7:00am-4:00pm.
When it snows: ~2:00am - when the snow stops.
Must be willing and able to work 16-18 hour shifts during snow events!
Flexible schedule available in summer / off-season
#LI-MS1
The average dispatcher in Canton, OH earns between $26,000 and $44,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in Canton, OH
$34,000
What are the biggest employers of Dispatchers in Canton, OH?
The biggest employers of Dispatchers in Canton, OH are: