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Dispatcher jobs in Central Islip, NY - 43 jobs

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  • Scheduling & Dispatch Coordinator (Bilingual English/Spanish)

    Pridenow

    Dispatcher job in Hampton Bays, NY

    We are looking for a highly organized and detail-oriented Scheduler / Dispatcher to join our client's growing high-end pool service and maintenance company. This position plays a vital role in coordinating service and maintenance appointments for our exclusive clientele. The ideal candidate will have strong communication skills, be proficient in scheduling software, and possess a good understanding of pool maintenance operations. Pay Rate: $24/hr. 1st Shift Hours Full Time Benefits Key Responsibilities: Team Coordination Lead, mentor, and motivate a team of service technicians, ensuring professionalism and adherence to company standards. Coordinate with field technicians, team leads, and internal staff to assign service, maintenance, delivery, and repair visits based on location, expertise, and availability. Schedule Optimization Develop, manage, and allocate resources, equipment, and materials required for service and maintenance visits. Collaborate closely with the warehouse and field teams to optimize routes and maximize technician productivity. Continuously improve schedules to minimize travel time and avoid unnecessary service interruptions or “wasted trips.” Handle emergency service requests promptly, efficiently reassigning technicians as needed. Documentation & Software Management Review and ensure all work orders are completed accurately and follow-ups are scheduled when required. Create and refine scheduling procedures utilizing company software platforms Maintain up-to-date client profiles in software, including key details such as gate codes, autofill locations, and technician assignments. Reporting Generate reports on schedules, technician performance, and service or repair completion rates across divisions. Prepare weekly overtime summaries and detailed reports to support management oversight. Qualifications & Skills High school diploma or GED required. 2-3 years of related experience in scheduling, dispatching, or operations coordination. Previous experience in the luxury pool industry strongly preferred. Strong organizational and multitasking abilities. Excellent communication and customer service skills. Proficiency in scheduling or dispatch software and Microsoft Office Suite. Bilingual English/Spanish is a plus!
    $24 hourly 2d ago
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  • Mobile Service Dispatcher

    King O'Rourke Auto Group

    Dispatcher job in Smithtown, NY

    King O'Rourke Cadillac, Buick, GMC located on Rte. 347 Smithtown, NY is seeking to hire a Mobile Service Dispatcher for our NEW Mobile Service+ Department. You will be able to help pioneer this new department in a very successful facility with brand-new Mobile Service & Roadside Vehicles including Towing Dispatch. King O'Rourke has 2 flat-bed tow trucks with 4-5 endorsed tow truck drivers. $1 million investment being made. GM Experience preferred. Full-time position available in our Award-Winning Service Department. This is a rare opening to work at Long Island's Largest Cadillac, Buick, GMC Dealership. We have a high-volume family-owned shop with over 40 years in the business & offer the BEST PAY PLAN ON LONG ISLAND! WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs. Responsibilities: Communicate and dispatch to Mobile Service Technicians and/or Tow Truck Technicians Assure complete utilization of the Mobile Service, Roadside & Tow Truck vehicles Prioritize job assignments to maximize efficiency Communicating with Customers & obtaining vehicle information Clearly document all vehicle concerns Determine and recommend maintenance based on age, mileage and history of vehicle Monitor the progress of each vehicle throughout the day Update customers on status of vehicle Verify that the final invoice reconciles with the work performed on the repair order Communicate all completed work and any charges to customers Requirements: Previous dealership experience Knowledge of automobiles Exceptional customer satisfaction Motivating and energetic personality Be organized and the ability to multi-task Computer skills Ability to learn new technology and repair and service procedures and specifications Ability to work in a fast-paced environment Positive, friendly attitude Reynolds & Reynolds/Ignite experience preferred, but not mandatory Benefits: Top Pay Offered Full medical benefits including dental Aggressive incentive plan 401k plan with matched dollars Paid time-off, paid holidays, paid vacation Monthly, quarterly, year-end bonuses available Company discounts & more! We've been taking all necessary steps to invest back into our employees and dealership so that we are completely prepared for Mobile Service, ICE & EV leadership. We plan to continue to grow the capabilities of our facility and our team and adapt to the ever-changing landscape of the automotive industry. King O'Rourke will always stay on the cutting edge of automotive innovations, and the absolute best in service for our customers. We offer you a professional working environment with continuous training and performance excellence as a team member for one of the most successful auto groups on Long Island. View our Careers Page here to see what it's like to work at King O'Rourke Auto Group! Pay: $80,000+ per year For further information on this rare opportunity, please call (GM) Jim Pflumm @ ************** ext. 121 or to apply online please attach your resume below.
    $80k yearly Auto-Apply 60d+ ago
  • Dispatcher

    All American Waste 4.5company rating

    Dispatcher job in Norwalk, CT

    All American Waste All American Waste All American Waste is at the forefront of waste and hauling and processing - innovating every step of the way as we work to find the best solutions for safe and efficient residential and commercial services. From building the largest state-of-the-art recycling facility in the country, powering our buildings with solar energy, and fueling our trucks with all-American natural gas, we are committed to you, our communities, and the planet. Our story started with a single truck. In 1974, founder Guy "Sonny" Antonacci and his wife, Mary Ann, started Somers Sanitation - named after our hometown of Somers, Connecticut. Today, three generations of family and a dedicated team of professionals are leading our companies into the future. While our fleet, facilities, services, and family have all grown, we take pride in continuing to operate our businesses based on the fundamental principle that has guided us since the beginning - to provide exceptional service and innovation to the communities and people we serve. Join a team committed to taking big leaps forward to remain at the forefront of sustainability. Some see waste. We see possibilities. Position Summary: The Dispatcher is responsible for dispatching trucks for the most efficient completion of routes, ensuring all work is completed, including same-day service. Your Role: Working with roll-off drivers, front-end drivers, residential drivers, commercial recycling, container delivery drivers, and swing drivers, schedules same-day and next-day services. Complete all administrative tasks, including regular filing and completing required reports. Keep the immediate supervisor fully informed of all problems or matters requiring his/her attention. Facilitate driver check-in. Perform required data entry and minor customer service responsibilities. Work all assigned shifts from the scheduled start time to the scheduled end time. Take an active role in the improvement of safety and health in the workplace. Participate in required Company meetings, including weekly safety meetings. Maintains reasonable, regular, punctual attendance consistent with Company policies, the Americans with Disabilities Act (ADA), the Family Medical Leave Act (FMLA), and other federal, state, and local standards. Adapts to changing duties, as required, based on business needs Supervisory Responsibilities: Provides immediate direction to drivers. Acts as the primary supervisor to handle minor problems. Recommends discipline to managers. Interacts with drivers throughout the workday to ensure routes are done most efficiently while maintaining an acceptable level of customer satisfaction. Your Skills: Ability to multitask Ability to work efficiently and effectively in a high-stress environment. Excellent organizational skills Ability to react quickly. Creativity Requirements: Demonstrated oral and written skills. At least 1 year in a high-stress, fast-paced office environment Experience with Microsoft Office This Position Features: Family-Oriented Environment Excellent Benefits and Bonus Potential Physical Demands: Listed below are key points regarding the job's environmental demands and work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) for most of the workday. Required to exert physical effort in handling objects less than 40 pounds rarely. All American Waste, LLC EEO Statement: The Company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age, medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.
    $44k-51k yearly est. 4d ago
  • Dispatcher

    Beacon Mobility

    Dispatcher job in Islandia, NY

    Leesel Transportation Corp.Dispatchers are responsible for communicating route information to their drivers and ensuring they have the resources necessary to succeed at their tours of duty. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units' routes to prioritize and organize their schedules. We are seeking a highly organized and detail-oriented School Bus Dispatcher to join our team. The dispatcher will play a vital role in ensuring the safe and efficient transportation of students to and from school, field trips, and other special activities. This role requires strong communication skills, quick problem-solving abilities, and a passion for student safety. Key Responsibilities: Daily Scheduling: Create, coordinate, and maintain efficient bus routes and schedules for drivers, ensuring on-time pick-up and drop-off of students. Driver Coordination: Act as the primary point of contact for school bus drivers, relaying important information regarding routes, traffic, or weather conditions. Emergency Response: Manage and resolve transportation emergencies, such as accidents, breakdowns, or delays, by quickly dispatching assistance and notifying the appropriate personnel. Communication: Maintain clear communication with drivers, school officials, and parents, addressing any transportation concerns, delays, or changes. Monitor Fleet: Track the location of buses using GPS and dispatch software, ensuring all vehicles are following their designated routes and timelines. Regulatory Compliance: Ensure all transportation activities comply with local, state, and federal regulations regarding student transportation and safety protocols. Record Keeping: Maintain accurate logs of routes, driver assignments, incidents, and daily transportation activities for reporting and analysis. Continuous Improvement: Collaborate with transportation managers to optimize routing efficiency, improve safety procedures, and enhance overall service quality. Why Join Us? Be part of a dynamic team focused on ensuring student safety and success. Opportunity for growth and career development in the transportation industry. Competitive salary and benefits package Starting Rate: $25.00 per hour AM and PM shift available (Split Shift) Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. Leesel Transportation is a Special and Regular Education Transportation provider in the New York City area. Headquartered in The Bronx, we serve the NYC Department of Education, as well as some other NYC pre-K and private school programs. Our caring and passionate team makes a difference every day in our students' lives because we truly love what we do.
    $25 hourly Auto-Apply 29d ago
  • Warehouse Dispatcher

    Hamilton Connections 3.7company rating

    Dispatcher job in Bridgeport, CT

    A well known appliance company in Bridgeport is looking to hire a full time warehouse dispatcher. The Warehouse Dispatcher plays a critical role in coordinating daily shipping, receiving, and delivery operations. This position ensures efficient scheduling of drivers, timely dispatching of orders, accurate communication with warehouse staff, and exceptional customer service. The Warehouse Dispatcher helps maintain smooth warehouse workflow while supporting safety, accuracy, and on-time performance. Key Responsibilities Coordinate and schedule outbound deliveries and inbound shipments Dispatch drivers and provide route assignments, delivery instructions, and updated schedules Monitor delivery progress and adjust plans as needed to meet deadlines Serve as primary point of contact between drivers, warehouse staff, and customers Track shipments, update systems, and maintain accurate dispatch records Ensure proper documentation including manifests, bills of lading, and delivery confirmations Resolve delivery issues, delays, or discrepancies promptly and professionally Support inventory control, order accuracy, and shipping compliance Maintain communication logs, reports, and operational records Qualifications High school diploma or equivalent Previous experience in dispatching, warehousing, logistics, or transportation required Strong knowledge of warehouse operations and shipping processes Familiarity with dispatch or logistics software Excellent communication, problem-solving, and multitasking abilities Strong organizational skills and attention to detail Ability to work in a fast-paced environment and handle time-sensitive tasks Basic computer proficiency (Microsoft Office, email, data entry) Work Environment & Schedule Warehouse and office setting Ability to stand/walk for extended periods and lift up to 25-50 lbs as needed Hour are Monday - Friday 6am - 2:30pm. Background and Drug Test Required
    $38k-48k yearly est. 6d ago
  • Dispatcher

    Sea Haven Industries

    Dispatcher job in Ronkonkoma, NY

    Job Description - Dispatch service calls with technicians as necessary - Greet and welcome visitors in a professional and friendly manner - Answer phone calls, take messages, and redirect calls as necessary - Schedule appointments and maintain calendars - Perform general clerical duties such as typing, photocopying, and filing - Assist with administrative tasks such as data entry, record keeping, and organizing documents - Provide excellent customer service to clients and visitors - Maintain a clean and organized reception area Requirements - Experience working as a receptionist or secretary in an administrative setting is preferred - Strong computer literacy, including proficiency in Microsoft Office Suite - Excellent communication skills, both verbal and written - Ability to multitask and prioritize tasks effectively - Attention to detail and accuracy in all work performed - Strong organizational skills and the ability to maintain confidentiality - Must have ability to work daily at office location in Ronkonkoma, NY Benefits Paid time off, 401k w/ employer matching
    $33k-43k yearly est. 20d ago
  • Service Dispatcher

    Respect Auto Group

    Dispatcher job in Islandia, NY

    Job Title: Service Dispatcher Plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer. Essential Duties Implements and maintains an effective dispatch system. Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required. Prioritizes and controls all comebacks to ensure proper and prompt attention. Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation. Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer. Maintains timely and professional contact with service customers. Maintains an organized and up-to-date repair log. Prepares estimates when required. Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly. Opens and closes repair orders. Checks customer credit status. Ensures that technicians follow warranty material disposition procedures. Communicates job status with the next shift supervisor. Schedules maintenance for service department vehicles and equipment. Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed. Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment. Advises parts manager and service manager of repetitive shortage so that corrective action can be taken. Maintains high customer satisfaction ratings. Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department. Maintains a clean work area. Maintains a professional appearance. Other tasks as assigned. Marginal Duties [If applicable.] Supervisory Responsibilities [If applicable.] Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Certificates, Licenses, Registrations Valid Driver's License Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Title: Service Dispatcher Department: Reports To: FLSA Status: Prepared By: Prepared Date: Approved By: Approved Date: Revised Date:
    $30k-40k yearly est. Auto-Apply 60d+ ago
  • HVAC Dispatcher

    Yost & Campbell Heating Cooling and Gene

    Dispatcher job in Mount Vernon, NY

    Job Description Join a Top-Rated HVAC, Electrical & Plumbing Team! Are you the kind of person who thrives on keeping things running smoothly, solving problems on the fly, and being the go-to support for a fast-paced team? If you're organized, customer-focused, and love a good scheduling puzzle, we want to hear from you! We're looking for a Dispatcher to join one of the highest-rated HVAC & Plumbing companies in the area. In this role, you'll be the communication hub for our Mount Vernon dispatch office-keeping service schedules on track, supporting technicians, ensuring customers receive timely, exceptional service. What You'll Do: Maintain daily schedules and dispatch service jobs efficiently Pre-call customers and manage dispatch board activity Monitor and resolve open service tickets Coordinate with service managers and technicians to address field issues Maintain up-to-date customer records and documentation Deliver top-notch customer service via phone and digital communications What You Bring: 3 years of experience in dispatching (HVAC/Plumbing industry a plus!) Strong communication and phone skills with active listening Ability to multitask, prioritize, and stay organized under pressure Familiarity with ServiceTitan or similar CRM systems preferred Extensive experience with Microsoft programs including Word & Excel A customer-first mindset and a collaborative attitude Compensation & Perks: $24-$28/hour Paid Weekly On Friday Year-round work (no slow season!) Medical, dental, and vision insurance HSA with company contribution Life insurance (up to $300,000 available; $100,000 guaranteed) Short- and long-term disability Critical illness & accident insurance 401(k) with 4% company match Paid holidays and PTO Generous employee discounts Ongoing training and growth opportunities-we love to promote from within! Employee referral program Team-oriented culture with community events throughout the year If you're ready to be part of a high-performing, customer-focused team that takes pride in delivering quality service, apply now!
    $24-28 hourly 29d ago
  • Dispatcher

    Gobeacon

    Dispatcher job in Bronxville, NY

    WE Business Management, Inc. Responsibility Profile: Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs. Relay information such as work orders or other messages to and from drivers and driving assistants. Use telephones, two-way radios or text messages to contact employees. Speak with supervisors or customers to resolve problems, requests for services or equipment. Prepare daily work such as schedules. Prepare work orders for crew or receiving work orders from work crews. Facilitate communications within company assigned territories. Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information. Perform other duties as assigned. Qualifications One (1) year of transportation experience. High School diploma. Starting Rate: $25.00 per hour Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. We Transport / Towne Bus is a premier Long Island-based school bus company serving districts throughout Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut. A major part of our company's repertoire includes special needs transportation and services for wheelchair-bound individuals.
    $25 hourly Auto-Apply 55d ago
  • DISPATCHER / SCHEDULER

    Firemasters

    Dispatcher job in East Northport, NY

    Job Description SCHEDULE APPOINTMENTS FOR UP TO 7 TECHNICIANS SCHEDULING, CALLING AND CONFIRMING WITH CUSTOMERS ANSWERING PHONES EMPLOYEE NEEDS TO BE: POLITE ORGANIZED BE ABLE TO SIT AND INPUT INFORMATION IN THE COMPUTER
    $33k-43k yearly est. 29d ago
  • Dispatcher

    Robert Half 4.5company rating

    Dispatcher job in Mineola, NY

    We are looking for a skilled Dispatcher to join our team. This is a Contract to permanent position, offering the opportunity for long-term growth within the company. The ideal candidate will be responsible for efficiently managing service calls, coordinating logistics, and ensuring smooth communication between customers and staff. Responsibilities: - Respond promptly to incoming service calls and assign tasks to appropriate personnel. - Coordinate schedules and routes to optimize resource utilization and minimize delays. - Communicate effectively with customers to provide updates and address inquiries. - Utilize computer-aided dispatch systems to manage and track assignments. - Monitor ongoing service activities to ensure timely and successful completion. - Collaborate with team members to resolve scheduling conflicts and prioritize urgent tasks. - Maintain accurate records of dispatch activities and service outcomes. - Ensure compliance with company policies and procedures during dispatch operations. - Provide exceptional customer service while handling inquiries and concerns. - Identify opportunities for process improvements and implement solutions to enhance efficiency. Requirements - Previous experience in dispatching or a related role. - Strong customer service skills with the ability to handle inquiries professionally. - Familiarity with computer-aided dispatch systems and logistics coordination. - Excellent communication and organizational abilities. - Ability to multitask and prioritize in a fast-paced environment. - Proficiency in using standard office software and tools. - Detail-oriented with a commitment to maintaining accurate records. - High school diploma or equivalent; additional training or certifications in dispatching is a plus. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
    $30k-37k yearly est. 2d ago
  • Customer Service Dispatcher

    Global Channel Management

    Dispatcher job in Hauppauge, NY

    Customer Service Dispatcher 1-3 years experience Customer Service Dispatcher requires: Proficient with computers Windows applications Oracle experience a plus Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system. Take service calls, communicate Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed. Reassign work as needed, making judgments based on current workloads & priorities.
    $30k-40k yearly est. 60d+ ago
  • Service Dispatcher

    Star Group 4.2company rating

    Dispatcher job in Farmingdale, NY

    Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers. As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you! -The part time hours for this role are Tuesday and Thursday 12a-8a and Saturday 4pm-12a Responsibilities: As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions. Specific duties include: Scheduling service calls and providing work orders for Service Technicians according to urgency Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required Communicating with other Dispatchers, Service Technicians and other departments Requirements: As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers. Specific qualifications include: High School Diploma or Equivalent 1 -2 years prior dispatch experience preferred Prior experience in a customer service setting a plus Proven problem solving skills Ability to work well in a fast paced environment Proficiency with the MS Office Suite, MS Outlook and Web navigation Benefits: As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. In addition, you may find opportunities for advancement to roles of greater responsibility with us. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including: · Medical coverage (F/T staff) · Dental coverage (F/T staff) ·Retirement Savings ·Plus more! Build a rewarding career with an industry leader! Apply now! We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.
    $30k-36k yearly est. 6h ago
  • Splish Splash Dispatcher

    Parques Reunidos

    Dispatcher job in Calverton, NY

    Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality -the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Dispatcher operates a complex communication system for Splish Splash; responds to emergency and administrative calls and dispatches public safety and public service personnel and equipment. This position is responsible for directing in-park communication calls, in-park radio traffic, and emergency communication coordination. We are currently looking for a: Splish Splash Dispatcher Roles & Responsibilities: General Communication: Operates a radio console and paging system; receives and transmits radio messages; broadcasts pertinent information as required. Receives and transmit park transmissions via Two-Way Radios Operates a telephone console; receives and relays messages; directs requests for assistance for security, law enforcement, and EMS to the appropriate agency; prioritizes calls for service and dispatches in an appropriate order. Maintains a complete log of telephone and radio calls received and transmitted via a computerized dispatching system. Inputs data into the computerized dispatching system to produce information for mandated and management reports; enters information into the computer; performs tests of emergency communications equipment. Retrieves online data and paper file information from a variety of sources and relays information to the appropriate destination. Receives and directs messages, inquiries, and information requests from the public to the appropriate source. Performs administrative duties as needed, using a variety of office equipment that includes PC, Windows software, email, faxes, word processing software, copiers, time clocks, paper shredders, and all other software or databases required for reporting or record maintenance. Follow standard operating procedures for the park location. All other duties assigned by leadership. Pay Rate: $19.50 Emergency Services: Contact local law enforcement personnel when circumstances warrant. Report and dispatch on security incidents and threats Oversees and report on security surveillance Maintains and review security records; periodically report on trends, anomalies, and concerns Maintains accurate and professional communications with emergency responders during emergencies. Assists with developing incident reports for emergencies. Education and Experience: High School diploma, GED, or equivalent; Equivalent work experience will also be considered 1+ year of previous experience as a dispatcher, highly desired Language: Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus. Requirements: Must be at least 18 years of age to comply with NY Child Labor Laws Ability to work flexible schedule, including evenings, weekends, and holidays Must have reliable transportation to and from your scheduled shift Ability to address multiple tasks and priorities in a fast-paced environment Ability to effectively and accurately communicate with external first responders and emergency personnel Ability to operate a variety of electronic equipment, such as cameras, two-way radios, walkie-talkies, and/or personal computers Must possess excellent observation, interviewing, listening, and note-taking skills Must have the ability to safeguard confidential park information Must have the ability to always remain alert and vigilant Must be proficient in the use of Microsoft Office applications including Excel, Word, SharePoint, and Outlook Must possess effective interpersonal skills needed to tactfully deal with other people (both public and employees) and handle tense situations in a calm and professional manner Ability to read and comprehend fine print on documents and computerized screens Ability to understand and carry out verbal and written instructions Must possess strong attention to detail needed for accurate data entry, report writing, and verbal communication Physical Requirements: Ability to remain sedentary for extended periods of time throughout the entirety of the shift Frequent sedentary motion, while sitting and utilizing computer, cameras, or communication equipment Ability to stand or walk long distances throughout the park, when needed Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more Ability to see details of objects that are more than a few feet away Working Conditions: This role will be predominantly based in an office setting with some exposure to all other indoor and outdoor park environments Fast-paced environment with constantly shifting priorities and challenges Subject to constant repetitive motion Subject to frequent interruptions and requests that may require reprioritization of activities Team member benefits: Working at Splish Splash is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Splish Splash employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! Palace Perks & Benefits: Flexible schedule Ability to cross-train and learn unique skills across various departments Free admission to Splish Splash on your days off Invitations to exclusive company-sponsored employee events throughout the season We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Splish Splash Apply today! Do not miss the chance to spark your career now!
    $19.5 hourly Auto-Apply 7d ago
  • Splish Splash Dispatcher

    Herschend 4.3company rating

    Dispatcher job in Calverton, NY

    Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality -the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Dispatcher operates a complex communication system for Splish Splash; responds to emergency and administrative calls and dispatches public safety and public service personnel and equipment. This position is responsible for directing in-park communication calls, in-park radio traffic, and emergency communication coordination. We are currently looking for a: Splish Splash Dispatcher Roles & Responsibilities: General Communication: Operates a radio console and paging system; receives and transmits radio messages; broadcasts pertinent information as required. Receives and transmit park transmissions via Two-Way Radios Operates a telephone console; receives and relays messages; directs requests for assistance for security, law enforcement, and EMS to the appropriate agency; prioritizes calls for service and dispatches in an appropriate order. Maintains a complete log of telephone and radio calls received and transmitted via a computerized dispatching system. Inputs data into the computerized dispatching system to produce information for mandated and management reports; enters information into the computer; performs tests of emergency communications equipment. Retrieves online data and paper file information from a variety of sources and relays information to the appropriate destination. Receives and directs messages, inquiries, and information requests from the public to the appropriate source. Performs administrative duties as needed, using a variety of office equipment that includes PC, Windows software, email, faxes, word processing software, copiers, time clocks, paper shredders, and all other software or databases required for reporting or record maintenance. Follow standard operating procedures for the park location. All other duties assigned by leadership. Pay Rate: $19.50 Emergency Services: Contact local law enforcement personnel when circumstances warrant. Report and dispatch on security incidents and threats Oversees and report on security surveillance Maintains and review security records; periodically report on trends, anomalies, and concerns Maintains accurate and professional communications with emergency responders during emergencies. Assists with developing incident reports for emergencies. Education and Experience: High School diploma, GED, or equivalent; Equivalent work experience will also be considered 1+ year of previous experience as a dispatcher, highly desired Language: Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus. Requirements: Must be at least 18 years of age to comply with NY Child Labor Laws Ability to work flexible schedule, including evenings, weekends, and holidays Must have reliable transportation to and from your scheduled shift Ability to address multiple tasks and priorities in a fast-paced environment Ability to effectively and accurately communicate with external first responders and emergency personnel Ability to operate a variety of electronic equipment, such as cameras, two-way radios, walkie-talkies, and/or personal computers Must possess excellent observation, interviewing, listening, and note-taking skills Must have the ability to safeguard confidential park information Must have the ability to always remain alert and vigilant Must be proficient in the use of Microsoft Office applications including Excel, Word, SharePoint, and Outlook Must possess effective interpersonal skills needed to tactfully deal with other people (both public and employees) and handle tense situations in a calm and professional manner Ability to read and comprehend fine print on documents and computerized screens Ability to understand and carry out verbal and written instructions Must possess strong attention to detail needed for accurate data entry, report writing, and verbal communication Physical Requirements: Ability to remain sedentary for extended periods of time throughout the entirety of the shift Frequent sedentary motion, while sitting and utilizing computer, cameras, or communication equipment Ability to stand or walk long distances throughout the park, when needed Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more Ability to see details of objects that are more than a few feet away Working Conditions: This role will be predominantly based in an office setting with some exposure to all other indoor and outdoor park environments Fast-paced environment with constantly shifting priorities and challenges Subject to constant repetitive motion Subject to frequent interruptions and requests that may require reprioritization of activities Team member benefits: Working at Splish Splash is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Splish Splash employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! Palace Perks & Benefits: Flexible schedule Ability to cross-train and learn unique skills across various departments Free admission to Splish Splash on your days off Invitations to exclusive company-sponsored employee events throughout the season We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Splish Splash Apply today! Do not miss the chance to spark your career now!
    $19.5 hourly Auto-Apply 7d ago
  • Service Equipment Dispatcher

    Extensishr

    Dispatcher job in New Hyde Park, NY

    Who We Are Day & Nite All Service is a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness, professionalism, and quality based on our people, standards, and practices. Who You Are The Dispatcher is responsible for coordinating and overseeing daily service operations by assigning field technicians, managing customer communications, and ensuring timely resolution of Hardware repairs/Kitchen equipment requests. This role requires strong multitasking abilities, excellent communication skills, and the ability to make quick, informed decisions in a fast-paced environment. What You'll Do Key Responsibilities: Dispatch service technicians to customer locations, ensuring timely response and efficient workflow. Manage a high volume of incoming customer calls; document information accurately and provide exceptional service. Coordinate with field personnel to optimize routes and schedules to reduce travel time and improve productivity. Collaborate with internal departments to prioritize urgent requests and resolve critical issues quickly. Maintain detailed records of dispatch activities, including work orders, and technician schedules. Provide technicians with clear instructions regarding job requirements, customer expectations, and safety protocols. Communicate proactively with customers regarding ETAs, delays, service updates, and follow-up needs. Address and resolve customer concerns by actively listening and offering appropriate solutions. Assess situations and make informed decisions regarding resource allocation and technician availability. Analyze data such as inventory levels, customer orders, and production schedules to develop optimal routing strategies. Develop and maintain standard operating procedures (SOPs) for consistent and efficient dispatch operations. Stay up to date on industry regulations, policies, and best practices related to logistics and customer service. What You Bring Qualifications: High school diploma or equivalent; additional training in logistics or customer service preferred. Experience in dispatching, scheduling, or service coordination. Strong communication, multitasking, and problem-solving skills. Ability to work in a fast-paced environment and make quick decisions. Customer-focused with a professional and positive attitude. What We Offer Benefits:• Hourly rate based on experience and company growth potential• Factory training and development• Advancement supervisory program• Health insurance, as well as Life insurance• Dental, Vision, and 401K plan• Vacation and sick paid time off• Paid holidays• Referral & Bonus Programs• Professional development assistance Salary: $20-$23 per hour based on experience. #IND1
    $20-23 hourly Auto-Apply 26d ago
  • Call Center Customer Service / Dispatcher

    All Service Equipment Corp 3.8company rating

    Dispatcher job in New Hyde Park, NY

    LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background. Key Responsibilities: Communicate with customers via phone, email, chat or text Enter new service requests and assign them to appropriate technicians Coordinate with internal departments to ensure successful completion of tasks Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization Schedule parts jobs in advance confirming appointments with customers utilizing analytics Partner with Business Units to schedule and complete recurring Preventive Maintenances Requirements: Prior dispatch and direct customer experience or related work history Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service Advanced computer skills and familiarity with Microsoft Office products Neat & organized work habits including ability to multi-task Ability to use analytics to direct activity and make decisions based on data Experience in HVAC industry, a plus Benefits: Health insurance with generous company contribution Dental, Life Insurance, Disability, and Vision 401K plan with employer match Vacation and sick days Paid holidays Training & Development programs Shifts: Monday - Friday Full Time & Part Time shift available On site - In office only
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Automotive Service Dispatcher

    South Shore Chrysler Dodge Jeep Ram of Five Towns

    Dispatcher job in Inwood, NY

    At South Shore Chrysler Dodge Jeep Ram, we are committed to an environment where the customer is always treated with respect and dignity. Our employees are our most valuable resource and growth is encouraged through diligence, teamwork & consistency. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! What We Offer Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Short/Long Term Disability Growth opportunities Paid Training Employee vehicle purchase plans Saturday Lunches Family owned and operated Long term job security Health and wellness Discounts on products and services Above average industry pay Responsibilities Effectively and courteously communicates with customer in order to schedule service / maintenance / sales call while gathering information on the customer's current systems and needs as well as ensuring that the decision maker is present at the time of the call. Responsible for calling customers to remind them of the upcoming scheduled appointment, to keep the customer informed on any changes in technician/installer arrival time, and to schedule service/maintenance calls.Understand customer; match requirements and concerns to various service options Explain service being performed and keep customer informed and updated throughout the service of their vehicle Stay up to date on new products, features, accessories and attending product training as required Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. Qualifications Service Dispatch experience preferred Strong focus on providing excellent customer service High school diploma or higher education Clean driving record & valid driver's license Driven personality, eager to improve and able to work within and support internal teams We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $30k-40k yearly est. Auto-Apply 60d+ ago
  • Part-Time Dispatch Coordinator - Aviation Center - Farmingdale State College

    Farmingdale State College 3.9company rating

    Dispatcher job in Farmingdale, NY

    The Aviation Center at Farmingdale State College seeks a part-time dispatch coordinator. Responsibilities include, but are not limited to: * Dispatching and Tracking Active Training Flights on Radar * Managing Student Training Schedule * Cancellation Analysis and Creating Data Reports when Required * Coordinate Recourse and Equipment Usage * Ordering and Managing Pilot Supplies * Ensuring Ramp Safety, Building Security, and Submitting Safety Reports as Required * Opening and/or Closing the Aviation Center * Coordinate Aircraft Fueling and Deicing * Assist with Student Registration * Initial and Recurrent Training of New Air Bosses Requirements: One of more of the following preferred, but not required: * Prior Experience as an Aircraft Dispatcher * FAA Dispatcher Certificate * One or More Pilot Certificates Additional Information: The Consumer Information web page can be viewed at the following link *********************************************************** This page describes various services, information and statistics on many different aspects of the College's operations. The State University of New York offers excellent fringe benefits including health insurance options and retirement plans. Click here for New York State Benefits Summary Farmingdale State College's commitment to inclusive excellence is an important part of our mission of public education and our culture. At Farmingdale State College, we continues to work on building a community that supports freedom, mutual respect, and civility. We seek others who support these values of diversity and inclusiveness and candidates of all diverse backgrounds who wish to participate in our cultural aspirations are welcome and encouraged to apply. The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************. Application Instructions: Interested candidates may apply and submit the required documents listed below by clicking on the "Apply Now" link at the bottom of this page. We require the following documents: Cover Letter Resume VISA SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION Farmingdale State College seeks a broad and diverse pool of candidates for this position. The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status. URL: ****************************** Only applications submitted online will be accepted, no phone calls please.
    $42k-51k yearly est. 2d ago
  • Automotive Assistant Service Dispatcher

    King O'Rourke Auto Group

    Dispatcher job in Smithtown, NY

    King O'Rourke Cadillac, Buick, GMC located on Rte. 347 Smithtown, NY is seeking to hire an Assistant Service Dispatcher. GM Experience preferred. Full-time position available in our Award-Winning Service Department. This is a rare opening to work at Long Island's Largest Cadillac, Buick, GMC Dealership. We have a high-volume family-owned shop with over 40 years in the business & offer the BEST PAY PLAN ON LONG ISLAND! WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs. Responsibilities: Assure complete utilization of workshop capacity Must be organized and able to multi-task Ability to prioritize job assignments to maximize efficiency Determine daily shop capacity using all available time of productive personnel and control work distribution Record all repair orders, determine time required to perform work and when work is to be started so that it is finished when promised Assign each repair order to a qualified, productive employee and adjust distribution control according to assignment Assure proper use of time clock by all productive employees and application of work orders Monitor the progress of each vehicle throughout the day Communicate with the Service Team to keep them informed at all times Requirements: Previous dealership experience Knowledge of automobiles Exceptional customer satisfaction Motivating and energetic personality Be organized and the ability to multi-task Computer skills Ability to learn new technology and repair and service procedures and specifications Ability to work in a fast-paced environment Positive, friendly attitude Reynolds & Reynolds/Ignite experience preferred, but not mandatory Benefits: Top Pay Offered Full medical benefits including dental Aggressive incentive plan 401k plan with matched dollars Paid time-off, paid holidays, paid vacation Monthly, quarterly, year-end bonuses available Company discounts & more! We have a state of the art facility in which to work in, with a very supportive management staff, that is here to ensure your success! We plan to continue to grow the capabilities of our facility and our team and adapt to the ever-changing landscape of the automotive industry for ICE & EV vehicles. King O'Rourke will always stay on the cutting edge of automotive innovations, and the absolute best in service for our customers. We offer you a professional working environment with continuous training and performance excellence as a team member for one of the most successful auto groups on Long Island. View our Careers Page here to see what it's like to work at King O'Rourke Auto Group! Pay: $80,000+ per year For further information on this rare opportunity, please call (GM) Jim Pflumm (ext. 121) or Service & Parts Director Joel Flack (ext. 139) @ ************** or to apply online please attach your resume below.
    $80k yearly Auto-Apply 60d+ ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Central Islip, NY?

The average dispatcher in Central Islip, NY earns between $29,000 and $49,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Central Islip, NY

$38,000

What are the biggest employers of Dispatchers in Central Islip, NY?

The biggest employers of Dispatchers in Central Islip, NY are:
  1. Tricorbraun WinePak
  2. Beacon Mobility
  3. Firemasters
  4. Global Channel Management
  5. Sea Haven Industries
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