Dispatcher jobs in Fraser, MI

We are actively seeking a qualified individual with customer service experience to join our team as a 911 Dispatcher. This critical role involves receiving and broadcasting information through telephone, radio, and several computer systems to ensure safety of officers as well as the public. Dispatchers are required to maintain records, files, and information for prompt dissemination to field units and departmental personnel. They are the vital communications link to the residents, the police department, fire department and other essential services. ESSENTIAL DUTIES & RESPONSIBILITIES The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. · Operates a multi-line telephone console system. · Provides dispatch and communication support to police, fire, emergency and related services. · Dispatches and coordinates the responses of public safety services. · Receives and responds to a variety of emergency and non-emergency calls and complaints. · Asks questions to interpret, analyze, and anticipate the caller's situation and provides pre-arrival instruction for emergency calls for service. · Follows department protocols to identify the appropriate number and type of equipment or apparatus to dispatch. · Monitors and operates a radio console and associated computer equipment. · Enters, retrieves, modifies and deletes data from LEIN system, CLEMIS, CLEAR systems, and Computer Aided Dispatch system. · Retrieves and prints daily reports as necessary. · Monitors prisoners, holding cells, and other pertinent areas of Township property. · Provides professional customer service to citizens at the front desk. · Performs other duties as required. MINIMUM ENTRANCE QUALIFICATIONS Education and Experience · High School Diploma/GED · Less than 1 year experience · Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities PREFERRED QUALIFICATIONS Licenses or Certifications Basic Dispatch Certification, EMD certification Law Enforcement Information Network (LEIN) Certification COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES Knowledge of: · Best practices used in dispatch operations · State and local laws, standards, guidelines, codes, and ordinances · Relevant Bloomfield Township policies and procedures Skill in: · Use of relevant computer software as necessary Ability to: · Perform and complete multiple duties concurrently and in a timely manner · Interpret and apply various laws, regulations, and policies · Establish and maintain effective working relationships · Communicate effectively verbally and written with various personnel · Work a flexible schedule as necessary · Meet schedules and deadlines of the work · Maintain the confidentiality of information and professional boundaries · Perform work in a stressful environment and in stressful situations · Read maps, street locations, building and block numbers · Listen and communicate effectively through hearing and clear speech · Listen and type simultaneously PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Please check your email inbox, spam and junk folders for important communication regarding your hiring status. If you unsubscribe from emails, you will not receive notices to schedule interviews and testing. The selection process will include the completion of a City of Southfield application, a review of the applicant's qualifications, driving record and criminal history check, a mandatory written examination (3 hours), and an oral board interview. Selected candidates will be subject to a level 4 background investigation, and must successfully pass a psychological evaluation and physical exam prior to employment. Each step of the process must be passed before the applicant will be moved to the next step. CLASSIFICATION: PST/911 Dispatcher - Southfield Police Department Salary: $48,467 - $66,759; plus $2.50 per hour for every hour worked as a Dispatcher Excellent benefit package, including medical, dental, vision, retirement, holidays, vacation, and more. Uniforms provided. Lateral Pay: Candidates with current or prior work experience as a 9-1-1 Dispatcher will be considered for additional compensation up to $57,613 based on current certifications, qualifications, and length of service. Southfield Dispatch is a 24-hour, 7-day a week operation including nights, weekends, and holidays. You will be required to work overtime, even mandatory overtime and must have flexibility/availability for emergency call back or overtime.* * Receive and prioritize incoming emergency and non-emergency calls, complaints, and inquiries from the public. * Evaluate the information and dispatch police, fire, and emergency medical assistance. * Perform crisis intervention with distraught callers when necessary. * Use good judgment and common sense in making decisions and maintain composure during extremely stressful situations. * Operate communications equipment including computers, radios, and telephones. * Full-time shift work--including days, afternoons, midnights, weekends, and holidays. * Mandatory unscheduled overtime may be required, depending on staffing. * Performs other duties as assigned. * Southfield Dispatch is a 24-hour, 7-day a week operation including nights, weekends, and holidays. You will be required to work overtime, even mandatory overtime and must have flexibility/availability for emergency call back or overtime.* * High school diploma or equivalent. * One (1) year of relevant work experience serving the public or in a high volume call center environment. Prefer previous experience at a 9-1-1 communications center; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. * Possess voice, speech characteristics (e.g. tone and diction), language and communication skills suitable for telephone and radio operations. * Current expertise or ability to learn to operate Computer Aided Dispatch (CAD) system and other office equipment. * Prefer candidates with the ability to type 30 w.p.m. * Must be able to read and interpret maps. * Valid driver's license and must meet the City of Southfield driving record standards. * Must have NO felony convictions and no record of serious misdemeanor convictions. The selection process will include the completion of a City of Southfield application, a review of the applicant's qualifications, driving record and criminal history check, a written examination, and an oral board interview. Selected candidates will be subject to an extensive background investigation, and must successfully pass a psychological evaluation and physical exam prior to employment. Each step of the process must be passed before the applicant will be moved to the next step. City of Southfield Driving Standards link: City of Southfield Applicants who meet the minimum requirements will be notified by email to attend an orientation and testing. Applicants must maintain all minimum requirements and certifications while waiting for consideration for employment. Names of the successful candidates will remain eligible for consideration for nine months from placement on the eligibility list. This announcement is only a summary of the position, its duties, job requirements, and compensation. Further information is available from the Human Resources Department. The City of Southfield does not discriminate in its employment or any other programs or activities on the basis of sex, race, color, age, height, weight, marital status, national origin, religion, arrest record, physical or mental disability, family status, sexual orientation, gender identity or any other protected category. We provide reasonable accommodation for qualified individuals with a disability if requested. Individuals with special needs who may require assistance with the application process should contact the Human Resources Department at ************** or ****************************** if auxiliary aids or services are needed. Reasonable advance notice is required. AN EQUAL OPPORTUNITY EMPLOYER M/F/V/H, DRUG-FREE WORKPLACE

Department : Central Dispatch Affiliation: POAM Communication Specialist Wage: $24.30 per hour (POAM Comm. Spec., Tier 1, Step 1) Under the supervision of a Communications Supervisor, the purpose of this position is to receive requests for police, fire and emergency medical assistance from the public and dispatch these requests to the appropriate agencies. Employment Qualifications: Education: High school diploma or equivalent. Experience: Data entry and computer use experience preferred; prior work experience with public safety dispatching desired. Licenses and Certifications: Must possess a valid driver's license. Must maintain performance certifications and minimum training standards required by State and Federal guidelines. Within 24 months from date of hire, shall complete Module Two, a 40-hour telecommunicator training course approved by the State 9-1-1 Numbers Committee. Other Requirements: Must complete Michigan LEIN operator training. Maintain LEIN/NICI fingerprint clearance. Pursue continuous professional development for current trends in communications/dispatch and emergency service practices.

Department: Central Dispatch Affiliation: POAM Communication Specialist Wage: $24.30 per hour (POAM Comm. Spec., Tier 1, Step 1) Under the supervision of a Communications Supervisor, the purpose of this position is to receive requests for police, fire and emergency medical assistance from the public and dispatch these requests to the appropriate agencies. Employment Qualifications: Education: High school diploma or equivalent. Experience: Data entry and computer use experience preferred; prior work experience with public safety dispatching desired. Licenses and Certifications: Must possess a valid driver's license. Must maintain performance certifications and minimum training standards required by State and Federal guidelines. Within 24 months from date of hire, shall complete Module Two, a 40-hour telecommunicator training course approved by the State 9-1-1 Numbers Committee. Other Requirements: Must complete Michigan LEIN operator training. Maintain LEIN/NICI fingerprint clearance. Pursue continuous professional development for current trends in communications/dispatch and emergency service practices.

Job Description Want to work for a company that is Dedicated , Driven , and Delivers !? Come join CLAW Logistics! CLAW is an acronym for Consolidation, Logistics, Assembly, and Warehousing. But we're much more than that! We offer customized, full supply chain management services in the areas of Transportation, Logistics, Warehousing, Assembly, and Distribution. We are always looking to add professional and detail-oriented individuals to our team. If interested, please submit a resume. We would love to hear from you! Shift Hours: Start time ranges between 12:00pm and 2:00pm. 9-hour shifts. Qualifications: The ideal candidate should be able to obtain detailed dispatch specifications from customers, perform load planning, coordinate load assignments, monitor various shipping boards, handle administrative paperwork, monitor driver's locations, and perform accurate data entry. Candidate should be able to exercise a high level of discretion and latitude in completing tasks as work is performed under minimal daily supervision. This position requires an extensive training program that will require a flexible work schedule. Job Requirements: High school diploma required Professional and detail-oriented dispatch experience/formal training preferred, will consider familiarity in trucking industry Knowledge of DOT regulations and hours of service Proficient in computers Excellent organizational and customer service skills Ability to multi-task High level of self-motivation Excellent communication and negotiation skills Able to follow and adhere to Logistics ISO procedures and corporate policies What makes CLAW a great place to work? Here are some of the benefits that we offer our team: Competitive pay Comprehensive benefits Medical insurance Dental insurance Vision Life Insurance 401(k) PTO Powered by ExactHire:177683

Job Description As an Emergency Medical Technician (EMT) on the Sober Support Unit (SSU), you work as part of a multidisciplinary team to monitor and assist individuals in acute detox situations. The SSU is a short-term, 24-hour program for adults experiencing the side effects of drug and alcohol misuse. The goal is to provide a safe, supportive environment and a connection to follow-up treatment. Essential Functions: Perform initial and ongoing care assessments for individuals with chronic or non-urgent health issues. Monitor person's served health Obtain and monitor vital signs to ensure stable health and safe withdrawal. Assist in medication: Help individuals in self-administering medication as ordered by a physician. Document all care: Complete detailed, timely, and accurate documentation of all assessments, interventions, and observations. Administer first aid for any non-life-threatening health conditions. Intervene in detox situations: Provide immediate assistance and intervention for individuals experiencing acute symptoms of detoxification. Maintain a supportive environment: Contribute to a non-judgmental, engaging, and empathic atmosphere. Collaborate with the team: Work effectively with other staff, such as peer support specialists, to provide integrated care. Other duties as assigned Job Requirements and Qualifications: Education: High School Diploma or GED Training Requirements (licenses, programs, or certificates): Certified Emergency Medical Technician (EMT) license BLS Certification Experience Requirements: Experience in providing services to Individual's with Substance Use Disorders, adults with Mental Illness, Children with Serious Emotional Disturbance or adults and/or children with Intellectual / Developmental Disabilities preferred. Experience in providing services in the public sector preferred. Job Specific Competencies/Skills: Ability to build positive relationships with contractors and community partners. Knowledge of Health Care Systems desired Knowledge of OCHN Substance Use Disorder and Core Provider Agencies and services Demonstrated effective interpersonal skills. Demonstrated ability to work effectively in a team environment. Demonstrated effective negotiation skills. Demonstrated effective written and oral communication skills. Demonstrated effective computer skills with Word, Excel, database, and other relevant software programs. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information: Travel required, physical requirements, on-call schedules, etc.: Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

Want to work for a company that is Dedicated, Driven, and Delivers !? Come join CLAW Logistics! CLAW is an acronym for Consolidation, Logistics, Assembly, and Warehousing. But we're much more than that! We offer customized, full supply chain management services in the areas of Transportation, Logistics, Warehousing, Assembly, and Distribution. We are always looking to add professional and detail-oriented individuals to our team. If interested, please submit a resume. We would love to hear from you! Shift Hours: * Start time ranges between 12:00pm and 2:00pm. 9-hour shifts. Qualifications: * The ideal candidate should be able to obtain detailed dispatch specifications from customers, perform load planning, coordinate load assignments, monitor various shipping boards, handle administrative paperwork, monitor driver's locations, and perform accurate data entry. * Candidate should be able to exercise a high level of discretion and latitude in completing tasks as work is performed under minimal daily supervision. * This position requires an extensive training program that will require a flexible work schedule. Job Requirements: * High school diploma required * Professional and detail-oriented dispatch experience/formal training preferred, will consider familiarity in trucking industry * Knowledge of DOT regulations and hours of service * Proficient in computers * Excellent organizational and customer service skills * Ability to multi-task * High level of self-motivation * Excellent communication and negotiation skills * Able to follow and adhere to Logistics ISO procedures and corporate policies What makes CLAW a great place to work? Here are some of the benefits that we offer our team: * Competitive pay * Comprehensive benefits * Medical insurance * Dental insurance * Vision * Life Insurance * 401(k) * PTO

Company Description: Auxilio is here to help school districts. Across several categories, we provide specialized, expert management of the student environment, saving clients' time and money to reinvest in the student experience. Scope: The Transportation Dispatcher is responsible for dispatching all buses while ensuring on-time performance of routes. Essential Functions: Assists in the initiation and implementation of transportation routing and scheduling. Operates and maintains company routing and service management software. Handles heavy phone and radio traffic. Takes all scheduling and driver complaints, report to Transportation Manager. Provides solutions to drop-off and pick-up problems. Handle back-up driver duties or perform miscellaneous clerical duties as needed. Follow company policies and procedures including local, state and federal laws and regulations. Attend safety, training and informational meetings. Assists with supervision of day-to-day operations. Always adhere to FERPA regulations and remain confidential. Performs other duties as assigned. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Requirements Qualifications: At least 21 years old. High school diploma or equivalent. Valid Driver License required. 2-3 years dispatch or bus driver experience required; 3-5 years' experience preferred. Class B CDL License preferred; Class B CDL training provided, if necessary. Subject to Background Check and Drug Screen. Subject to DOT Physical and Motor Vehicle Review. Computer literate and basic knowledge of radio dispatch equipment. Excellent communication and customer service skills with a strong attendance record. Committed to a Safety Lifestyle. Physical Demands: The following physical demands are occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. The job is performed under some temperature extremes and under conditions with some exposure to risk of injury and/or illness. Employee is regularly required to see, talk and hear. Must be able to lift up-to 15 pounds. Offered Benefits: Competitive Pay Medical, Dental, and Vision Insurance 401k Retirement Plan Financial Wellness Program Employee Assistance Program Cell Phone Plan Discount Paid Time Off Holiday Pay Sign-On Bonus Referral Bonuses Paid Training Growing Company Auxilio Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionDescription: Company Description: Auxilio is here to help school districts. Across several categories, we provide specialized, expert management of the student environment, saving clients' time and money to reinvest in the student experience. Scope: The Transportation Dispatcher is responsible for dispatching all buses while ensuring on-time performance of routes. Essential Functions: Assists in the initiation and implementation of transportation routing and scheduling. Operates and maintains company routing and service management software. Handles heavy phone and radio traffic. Takes all scheduling and driver complaints, report to Transportation Manager. Provides solutions to drop-off and pick-up problems. Handle back-up driver duties or perform miscellaneous clerical duties as needed. Follow company policies and procedures including local, state and federal laws and regulations. Attend safety, training and informational meetings. Assists with supervision of day-to-day operations. Always adhere to FERPA regulations and remain confidential. Performs other duties as assigned. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Requirements: Qualifications: At least 21 years old. High school diploma or equivalent. Valid Driver License required. 2-3 years dispatch or bus driver experience required; 3-5 years' experience preferred. Class B CDL License preferred; Class B CDL training provided, if necessary. Subject to Background Check and Drug Screen. Subject to DOT Physical and Motor Vehicle Review. Computer literate and basic knowledge of radio dispatch equipment. Excellent communication and customer service skills with a strong attendance record. Committed to a Safety Lifestyle. Physical Demands: The following physical demands are occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. The job is performed under some temperature extremes and under conditions with some exposure to risk of injury and/or illness. Employee is regularly required to see, talk and hear. Must be able to lift up-to 15 pounds. Offered Benefits: Competitive Pay Medical, Dental, and Vision Insurance 401k Retirement Plan Financial Wellness Program Employee Assistance Program Cell Phone Plan Discount Paid Time Off Holiday Pay Sign-On Bonus Referral Bonuses Paid Training Growing Company Auxilio Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Organization Summary: WOTA is a non-profit corporation operating in western Oakland County. WOTA is responsible for transporting elderly and disabled riders from one place to another for work, medical appointments, errands, or other reasons. It is funded by a county millage, government grants, community support, and fares provided by the riders. We are an equal opportunity employer. Job Title: Dispatcher Reports to: Dispatch Manager Primary Responsibilities: Answer phone calls with great customer service, phone etiquette, and communication skills with clients of all backgrounds. Patience and communication are a priority. Knowledge of the WOTA Dispatch Manual and mission, territory, hours, drivers, and rider qualifications. Support drivers, utilizing push-to-talk (PTT) phones and dispatch software. Maintain a working knowledge of WOTA dispatch software and communication systems. Perform data entry and run reports. Make prompt route changes and decisions, based on communications with drivers and riders. Create a routine and work successfully with a team or independently. Attend all training required by management. When necessary, perform driver duties. Perform other responsibilities as needed. Minimum Requirements: Maintain a chauffer's license in good standing * Ability to lift a minimum of 40# and push/pull a wheelchair. Ability to perform all Driver duties as required. Hours: Full-time or part-time, hours can range from 5:45am-10:00pm Mon-Sun. Overtime must be pre-approved. * Maintaining a chauffer's license as a dispatcher is not required if a disability precludes employee from being able to drive or obtain the license and the rest of the job requirements can be fulfilled.

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate. Job Responsibilities: * Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality. * Responsible for influencing positive employee morale and quality customer service. * Monitors and completes driver sign-in and sign-out daily. * May assign trips to drivers to assure adequate disbursement of trips between all assigned routes. * Monitors daily system performance. * Participates in analysis and review of operating performance. * Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate. * All other duties, as assigned. Qualifications Talent Requirements: * One (1) year previous Dispatcher experience preferred. * Two (2) years of Customer Service experience is preferred. * High School diploma or equivalent. * Experience with Trapeze software. * Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment. * Demonstrate a high customer service commitment. * Able to demonstrate professional phone manner. * Knowledge of the service area is a plus. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

Job Description New Branch in Taylor, MI is looking for one dispatcher to join our 21 person strong team. We are located on 21150 Trolley Industrial Drive. Our ideal candidate is attentive, motivated, and hard-working. Responsibilities Create, schedule, and maintain delivery routes for optimal performance Maintain consistent communication with drivers to ensure successful route completion Maintain detailed logging and tracking records Address issues that arise and communicate changes to drivers quickly Scheduling, reviewing emails and closing out accounts. Qualifications Time-management and organizational skills Highly adaptable to various situations and business needs Strong organizational skills Experience in the field is a definite plus Proficient in microsoft We are looking forward to receiving your application. Thank you.

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth. Responsibilities Direct activities related to towing operations and on-time performance goals. Manage tow truck resources and assign work in an efficient manner and optimize tower productivity. Plan future day resource requirements and coordinate with towers to line up required truck resources. Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources. Monitor transportation costs and identify opportunities for cost savings. Recruit new towers to build towing networks with added resources. Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed. Monitor work-in-progress & make necessary adjustments to ensure timely performance. Identify and escalate issues or concerns related to transportation activities to management. Form a fundamental relationship with the IAA Transportation team. Establish and maintain good, positive working relationships with all tow drivers. Review and analyze reports on transportation activity, including Time Performance metrics. Comply with safety guidelines along with company policies and procedures. Other duties as assigned. Qualifications 2+ years customer service experience, 1+ years direct dispatch

Job type: Part-Time Pay Rate: $30.00/hour Job Status: Sourcing The City of Warren is accepting applications for the position of part-time Call Taker. Receives incoming telephone calls and makes independent judgment relative to the kind of action necessary. Receives, types and sends L.E.I.N. messages and broadcasts to appropriate units. Enters information into Computer Aided Dispatch consoles. This position may work the day, afternoon or midnight shift. Emergency dispatch is open 24 hours a day, 7 days a week; acceptance of 6 hour shift blocks required. Requirements: * Age 18 years or older by closing date of application * Possession of a valid license to operate a motor vehicle in the State of Michigan. * No felony convictions * U.S Citizen * At least two (2) full years of 9-1-1 emergency dispatch experience * EMD Certification preferred through Priority Dispatch. Will through certification process for those that qualify. Pay rate: $30.00/hour Apply: Warren City Hall-Human Resources #410 One City Square, Warren, MI 48093 Weekdays 8:30 a.m.-4:30 p.m. . Deadline: Open until filled EQUAL OPPORTUNITY EMPLOYER To print the forms required for application, print: * Application * Full-time Release Info. Agreement form * EEO form * Drug Testing Policy and Procedure Statement * Drug Free Workplace Policy If you have any questions please contact Human Resources at ************.

Under general supervision and according to established policies and procedures, operates various telephone communication equipment, answers/connects calls placed through the Medical Center telephone system, provides paging services for physicians and designated Medical Center personnel when assigned, provides answering service for Medical Center physicians. Work is characterized by significant mental/visual concentration and the need for tasks to be performed timely and accurately. Participates in quality assessment and continuous quality improvement activities. Complies with all appropriate safety and infection control standards. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.Works under the general supervision of the Communications Supervisor who reviews work for conformance to established policies and procedures. High school graduate and/or GED equivalent. Six (6) months of experience in the operation of a branch telephone exchange switchboard or electronic/computerized counsel or one (1) year of experience providing customer service in a call center. Working knowledge of customer service methods. Demonstrated knowledge and aptitude of personal computers and various software applications or computerized communication systems. Ability to handle difficult situations with diplomacy, composure, and tact. Ability to handle sensitive information in a confidential manner. Ability to answer calls and questions promptly and efficiently with a well modulated and pleasant voice. Ability to communicate effectively. Ability to promote good hospital/community relations. Ability to understand and carry out oral and written instructions. Ability to keep records, prepare simple reports, and perform routine clerical work. Ability to comply with departmental performance standards. Ability to maintain effective working relationships with supervisors, co-workers, other Medical Center staff, physicians, patients, and the general public. Operates telephone console equipment to answer, screen, transfer, connect and place local/long distance calls. Provides directory assistance by relaying telephone numbers, titles, and location of Medical Center personnel. Arranges conference calls, and dispatches electronic/wired communications. Pages physicians, security, and other designated Medical Center personnel by voice intercom or pocket radio pages. Reports bomb threats and severe weather and fire warnings/watches to appropriate personnel. Provides answering service for physicians when assigned by screening, recording, and relaying messages. Maintains various required records and reports such as on-call physician schedules, patient location/condition information, long distance telephone call logs, and telephone service/repair records. Receives daily employee calls of reported absence/tardiness. Records and distributes information appropriately. Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.

Job Title Dispatch Assistant Onsite: This is an onsite position that requires the selected candidate to be onsite 5 days per week in Pontiac, Michigan. About Us: Lee Machinery Movers (LMM) has been a trusted partner for over 30 years, specializing in the installation and relocation of industrial machinery. From single machine moves to large-scale plant relocations, we excel in managing complex projects under the most demanding conditions. Our expertise, commitment to innovation, and unwavering focus on quality and safety have earned us a reputation as industry leaders in machinery moving and industrial solutions! Position Summary: We are seeking a highly organized and proactive Dispatch Assistant to join our operations team. This role is critical in ensuring smooth coordination of labor, equipment, and materials across multiple offsite projects. The ideal candidate thrives in a fast-paced environment, demonstrates exceptional communication skills, and has a strong ability to manage competing priorities. Responsibilities: Scheduling: Coordinate labor, equipment, and materials for various offsite projects using LMM's scheduling software. Planning: Proactively manage scheduling for upcoming projects based on award timelines, ensuring resource availability. Collaborate with estimators and project managers to fulfill equipment and labor demands. After-Hours Support: Occasionally handle after-hours calls to dispatch personnel and manage off-shift work. Asset Tracking: Monitor and track company assets by project and location using scheduling software and GPS asset management systems. Change Management: Respond to internal calls regarding project changes, new projects, or change orders, and update schedules accordingly. Requirements: High school diploma or equivalent (Associate's degree or related certification is a plus). 3+ years of experience in an administrative support role (preferred). Previous dispatch or scheduling experience (preferred). Strong organizational and time management skills with attention to detail. Excellent problem-solving and analytical abilities to resolve scheduling conflicts. Proficiency in Microsoft Office Suite and ability to learn new software quickly. Ability to multitask and perform under pressure in a fast-paced environment Customer-focused with a commitment to providing outstanding service. Benefits: Participation in the Lee Machinery Movers Employee Stock Ownership Program Company paid Health Insurance with an HSA option 401(k) with a Safe Harbor matching program Paid time off Paid holidays Access to onsite gym facilities Explore our website to learn more about our projects, our team, and the exciting career opportunities that await you at Lee Machinery Movers. Join us in moving industries forward, one project at a time!

*Overall responsibility Dispatch busses and vans that transport the public and employees for the Terminal and Public Parking Shuttle Service Program at the Detroit Metropolitan Wayne County Airport. Overall responsibilities include the monitoring of; vehicle location, headway maintenance in accordance with contractual obligation, and emergency resource allocation as indicated and provide the first line of quality customer service to phone inquiries and complaints. This position requires flexibility in scheduling as candidates must be able to work holidays, weekends, and nights. Starting wage of $11.25 per hour. Key tasks and responsibilities • Monitor vehicle location, route adherence and headway maintenance within the guidelines of contractual obligations. • Monitor and respond to all radio traffic for deployed shuttle fleet. • Record all incoming location radio traffic for deployed shuttle fleet. • Perform daily shift checks of Clever Device equipment for deployed units. • Perform daily shift checks of Angle Trax equipment for deployed units. • Complete daily shift reports. • Provide off going report to incoming relief dispatchers. • Contact emergency services as requested by any driver involved in any event, the on duty supervisor, quality assurance supervisor or the director of transportation. • Document complaints, driver incidents, action response to all incidents outside of daily routine. • Respond to incoming phone inquiries with the idealism that you are the first line of quality customer service. • Record and report to management all attendance issues (call off, tardy, etc.) that occur on your shift. • Perform other duties as directed. • Adhere to established company policies, procedures and guidelines. Job Requirements: - Read, write and speak English fluently - Minimum of 1 year of customer service experience - Capable of operating multiline telephone equipment and dispatch computer equipment. Candidates should: • Have the ability to work in a structured, fast-paced environment, with defined deadlines. • Be self-motivated and require little supervision • Be able to interact well with the public • Possess strong organizational skills with attention to details • Strong written/spoken skills when reporting to management • Be familiar with basic computer functions and willing to be trained in the use of transportation software • Have a willingness to train others in the performance of job function

We are actively seeking a qualified individual with customer service experience to join our team as a 911 Dispatcher. This critical role involves receiving and broadcasting information through telephone, radio, and several computer systems to ensure safety of officers as well as the public. Dispatchers are required to maintain records, files, and information for prompt dissemination to field units and departmental personnel. They are the vital communications link to the residents, the police department, fire department and other essential services. ESSENTIAL DUTIES & RESPONSIBILITIES The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Operates a multi-line telephone console system. Provides dispatch and communication support to police, fire, emergency and related services. Dispatches and coordinates the responses of public safety services. Receives and responds to a variety of emergency and non-emergency calls and complaints. Asks questions to interpret, analyze, and anticipate the callers situation and provides pre-arrival instruction for emergency calls for service. Follows department protocols to identify the appropriate number and type of equipment or apparatus to dispatch. Monitors and operates a radio console and associated computer equipment. Enters, retrieves, modifies and deletes data from LEIN system, CLEMIS, CLEAR systems, and Computer Aided Dispatch system. Retrieves and prints daily reports as necessary. Monitors prisoners, holding cells, and other pertinent areas of Township property. Provides professional customer service to citizens at the front desk. Performs other duties as required. MINIMUM ENTRANCE QUALIFICATIONS Education and Experience High School Diploma/GED Less than 1 year experience Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities PREFERRED QUALIFICATIONS Licenses or Certifications Basic Dispatch Certification, EMD certification Law Enforcement Information Network (LEIN) Certification COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES Knowledge of: Best practices used in dispatch operations State and local laws, standards, guidelines, codes, and ordinances Relevant Bloomfield Township policies and procedures Skill in: Use of relevant computer software as necessary Ability to: Perform and complete multiple duties concurrently and in a timely manner Interpret and apply various laws, regulations, and policies Establish and maintain effective working relationships Communicate effectively verbally and written with various personnel Work a flexible schedule as necessary Meet schedules and deadlines of the work Maintain the confidentiality of information and professional boundaries Perform work in a stressful environment and in stressful situations Read maps, street locations, building and block numbers Listen and communicate effectively through hearing and clear speech Listen and type simultaneously PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

As an Emergency Medical Technician (EMT) on the Sober Support Unit (SSU), you work as part of a multidisciplinary team to monitor and assist individuals in acute detox situations. The SSU is a short-term, 24-hour program for adults experiencing the side effects of drug and alcohol misuse. The goal is to provide a safe, supportive environment and a connection to follow-up treatment. Essential Functions: Perform initial and ongoing care assessments for individuals with chronic or non-urgent health issues. Monitor person's served health Obtain and monitor vital signs to ensure stable health and safe withdrawal. Assist in medication: Help individuals in self-administering medication as ordered by a physician. Document all care: Complete detailed, timely, and accurate documentation of all assessments, interventions, and observations. Administer first aid for any non-life-threatening health conditions. Intervene in detox situations: Provide immediate assistance and intervention for individuals experiencing acute symptoms of detoxification. Maintain a supportive environment: Contribute to a non-judgmental, engaging, and empathic atmosphere. Collaborate with the team: Work effectively with other staff, such as peer support specialists, to provide integrated care. Other duties as assigned Job Requirements and Qualifications: Education: High School Diploma or GED Training Requirements (licenses, programs, or certificates): Certified Emergency Medical Technician (EMT) license BLS Certification Experience Requirements: Experience in providing services to Individual's with Substance Use Disorders, adults with Mental Illness, Children with Serious Emotional Disturbance or adults and/or children with Intellectual / Developmental Disabilities preferred. Experience in providing services in the public sector preferred. Job Specific Competencies/Skills: Ability to build positive relationships with contractors and community partners. Knowledge of Health Care Systems desired Knowledge of OCHN Substance Use Disorder and Core Provider Agencies and services Demonstrated effective interpersonal skills. Demonstrated ability to work effectively in a team environment. Demonstrated effective negotiation skills. Demonstrated effective written and oral communication skills. Demonstrated effective computer skills with Word, Excel, database, and other relevant software programs. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information: Travel required, physical requirements, on-call schedules, etc.: Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.