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  • WATA Dispatcher

    James City County 3.5company rating

    Dispatcher job in Williamsburg, VA

    $45,695 - $70,898 / year DOQ + Full-Time County Benefits Performs responsible work operating communication systems using radio, telephone, and computer equipment to provide assistance to bus drivers, Williamsburg Area Transit Authority (WATA) staff, and the public. Responsibilities • Coordinates and dispatches all bus driver assignments for revenue service, special events and emergency response; provides timely follow-up and communication on operational matters, ensuring information flows between shifts and departments. • Monitors buses in service, ensuring routes and schedules are followed, and promptly address service interruptions or delays. • Communicates with drivers, staff, and supervisors using two-way radio, telephone, and computer systems to relay instructions, updates, and safety information; maintains accurate records of operator assignments, vehicle use, service changes, and incidents. • Provides excellent customer service to the public by answering calls, resolving complaints, and sharing schedule or route information; responds to emergencies, service disruptions, or accidents, coordinating with supervisors, operators, and emergency services as needed. • Acts as Lead Bus Operator when needed, covers routes and assists supervisors with operational duties; assists with ADA/Paratransit functions when needed, to include scheduling and driving. • Assists with safety and training duties as needed, including new operator onboarding, refresher training, ride-alongs, and compliance monitoring; supports administrative, HR, and communication functions as needed, including document preparation and internal staff communications. • Performs other related work as required. Qualifications: • Any combination of education and experience equivalent to a high school diploma and some experience operating multi-passenger vehicles and dispatching transportation information. • Must possess or obtain within 90 days a valid Virginia Class B Commercial Driver's License with passenger endorsement and air brakes and have an acceptable driving record based on WATA criteria. • Knowledge of the operation and maintenance requirements of passenger buses or similar automotive equipment; traffic laws and regulations applicable to equipment operation; hazards of equipment operation and of appropriate safety precautions; some knowledge of the geography of the County; principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction; knowledge of safety and training practices in a transit environment. • Skill in use of computer software including Computer-Aided Dispatch and Microsoft Office Suite. • Ability to manage multiple tasks successfully and provide leadership as needed; tactfully work with others including co-workers, supervisors, and the public; communicate effectively; follow oral and written instructions; establish and maintain effective working relationships with others; work independently with minimum supervision. Performance: All employees are expected to work effectively and ethically with citizens and with each other to meet the needs of the community and the organization. Employees are expected to demonstrate work behaviors that model the County's values and further the County's mission. Post Offer Requirements: • CDL previous drug testing check • Driving record check • Drug test • National criminal/sex offender record check • Physical exam Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered. ** This opportunity will be available and posted as Open Until Filled ** James City County is dedicated to building a diverse workforce and is committed to providing reasonable accommodations. If you need assistance with completing the employment application, please contact the HR Department at ************ or email ********************************.
    $45.7k-70.9k yearly 51d ago
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  • Medical Transport Dispatcher and Router

    Ali Medical Transport

    Dispatcher job in Richmond, VA

    Job DescriptionBenefits: Bonus based on performance Ali Medical Transport is one of the regional leaders in non-emergency medical transportation. We transport clients daily to dialysis, medical appointments, and group homes. We seek a qualified and skilled Dispatcher/Logistics Coordinator that'll be tasked with aiding in overseeing the logistics of our entire operations, which allow our company to be one of the largest non-emergency medical transportation provers in the central region of Virginia. Responsibilities of the role include: Creating routes and dispatching drivers efficiently and maximizing multiloading Communicating with insurance providers, facilities, and clients to accept, reject, and acknowledge cancelled trips Acting as the main point of contact for drivers and clients Planning the next day's trips in advance by organizing a daily trip manifest Creating routes and dispatching drivers while maximizing efficiency and multiloading Assisting and delegating office responsibilities with the team Cross-trans and perform other duties as assigned Qualifications: Previous experience dispatching, with logistics mindset Ability to manage variables and factors while considering outcomes (type of van, number of drivers, driving time, time off) Strong digital, phone, and written communication skills (answer 100+ calls a day) Intimate knowledge of the Richmond metro area (zip codes, streets, regions) Effective at managing competing, high-level priorities - must be able to manage periods of stressful workload Hours: 5:00am to 7pm (5am-12pm & 12pm to 7pm alternating shifts) Monday to Friday Work until final trip is dispatched Potential to work weekends Job Type: Full-time Pay: $20/hr Work Location: In person
    $20 hourly 28d ago
  • Public Safety Dispatcher

    Department of The Interior

    Dispatcher job in Yorktown, VA

    Apply Public Safety Dispatcher Department of the Interior National Park Service Colonial National Historical Park Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply This role supports the Colonial National Historical Park Communication Center, providing dispatch and communications support for law enforcement, EMS, search & rescue, fire operations, and other public safety programs. Responsibilities include managing multi-platform information flow and dispatching emergency responders. The position also monitors alarm systems, processes high volumes of calls, maintains records, and interfaces with local, state, and national law enforcement networks. Summary This role supports the Colonial National Historical Park Communication Center, providing dispatch and communications support for law enforcement, EMS, search & rescue, fire operations, and other public safety programs. Responsibilities include managing multi-platform information flow and dispatching emergency responders. The position also monitors alarm systems, processes high volumes of calls, maintains records, and interfaces with local, state, and national law enforcement networks. Overview Help Accepting applications Open & closing dates 12/16/2025 to 12/30/2025 Salary $40,931 to - $59,313 per year Pay scale & grade GS 5 - 6 Location 2 vacancies in the following location: Yorktown, VA Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time - You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. Service Competitive Promotion potential 6 Job family (Series) * 2151 Dispatching Supervisory status No Security clearance Not Required Drug test Yes Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * Credentialing * Suitability/Fitness * National security Financial disclosure No Bargaining unit status Yes Announcement number NE-1612-COLO-26-12848494-DE Control number 852505500 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency All United States Citizens, Career Transition Assistance Plan (CTAP), and Interagency Career Transition Assistance Plan (ICTAP) Videos Duties Help GS-05 Public Safety Dispatcher * Performs dispatch and call-taking services for public safety incidents; receives and evaluates emergency calls, determines priority, and initiates responses under supervisory guidance. * Provides clerical and administrative support in the Communications Center, including data entry, records management, inventories, and maintenance of contact listings. * Operates multi-frequency radio consoles; coordinates radio traffic, broadcasts advisories, records transmissions, and troubleshoots basic radio issues. * Supports law enforcement activities by relaying warrants, driver/vehicle status, and officer safety information, monitors coverage and reports gaps to supervisors. * Serves as a certified operator of National Criminal Information Network, National Law Enforcements Communications System, and state criminal information networks; ensures proper dissemination of sensitive information. * May perform additional duties such as monitoring alarms, assisting investigations with background searches, and processing incident reports or violation notices. GS-06 Public Safety Dispatcher * Performs dispatch and call-taking services for public safety incidents; uses precise questioning techniques to evaluate calls, independently prioritizes responses, and coordinates personnel and apparatus in complex environments. * Provides law enforcement and emergency medical dispatch support; relays investigative data, prepares arrest/court documents, and maintains Emergency Medical Dispatch (EMD) certification to deliver life-saving instructions until responders arrive. * Operates complex multi-frequency radio systems with several hundred users; prioritizes traffic, broadcasts advisories, and manages communications without supervisory intervention. * Serves as a certified operator of National Criminal Information Network, National Law Enforcements Communications System, and state criminal information networks; identifies and corrects problems affecting law enforcement teletype message delivery. * Performs expanded records and investigation duties, including processing incident reports, violation notices, and criminal incident reporting systems; assists law enforcement investigations more deeply. * Interprets, adapts, or develops procedures when established guidelines do not fit, demonstrating independence and judgment in problem-solving. Duties will be developmental in nature when filled below the full performance level. Requirements Help Conditions of employment * US Citizenship required * Appointment subject to background investigation and favorable adjudication * Meet Selective Service Registration Act requirement for males * Direct Deposit: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program * Drug Testing: You will be required to submit to a drug test and receive a negative drug test result prior to appointment. This position is also subject to random testing for illegal drug use * Uniform: You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided * Work Schedule: You may be required to work on-call, evenings, weekends, holidays, overtime and shift work * Travel: You may be required to travel overnight away from home. You must obtain a government charge card for travel purposes. * Government Charge Card: You may be required to complete training & obtain/maintain a government charge card with travel and/or purchase authority * Minimum Age Requirement: Applicants must be at least 18 years old or at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program * Probationary Period: Selected candidates must complete a 1-year probationary period. During this time, the agency will evaluate your performance, conduct, and overall alignment with organizational goals and mission. This period serves as an extension of the appointment process and helps determine whether continued employment serves the public interest and promotes the efficiency of the Federal service. Key factors considered during the probationary period include: * Job performance and professional conduct * Agency needs and priorities * Contribution to organizational and governmental goals * Overall impact on service efficiency * Employment will automatically terminate at the end of the probationary period unless the agency affirmatively certifies in writing that the employee's appointment should be finalized. Without this certification, the appointment will not continue Qualifications All qualifications must be met by the closing date of this announcement-12/30/2025-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-05 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: working as a dispatcher in person, by telephone, or by radio, operating a telephone switchboard, operating a radio base station, working an information desk that involved in-person, and either telephone or radio contacts, working as a receptionist or other comparable administrative position that involved similar contacts. You must include hours per week worked. * OR- EDUCATION: Successful completion of at least years of education above high school at an accredited institution. You must include transcripts. * OR- Successful completion of a combination of education and experience as described above. (Note: Only education more than the first 60 semester hours (beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study {30 semester hours} beyond the second year is equivalent to 6 months of specialized experience.) For example, 6 months of specialized experience as described above (50% of the experience requirement), and 3 years of college study as described above (50% of the education requirement). The total must equal 100%. You must include transcripts. To qualify for this position at the GS-06 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: providing communications support using radios, telephones, frequency monitors, computer networks, etc. to coordinate emergency units such as law enforcement, fire, etc. during complex and emergency operations; operate and search Criminal Justice Information System (CJIS) or similar state/national data; and utilize caller control and interrogation techniques to take emergency/911 calls and determine the appropriate response. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. ICTAP/CTAP - Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible. If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation. Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work. Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, section 1001). Education To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. There is no substitution of education for experience at the GS-06 grade level of this announcement. Additional information A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. ADDITIONAL SELECTIONS This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. Career Ladder/Promotion Potential: Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor. Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee," meaning he/she is required to work most holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Incumbent must be able to read critical information from multiple sources, including computer screen, fax, and written log quickly and accurately. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds. Working Conditions: The work is normally performed in a well-lighted and temperature controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled. During the training period and/or on other occasions, the incumbent will be assigned to accompany field law enforcement personnel in patrol vehicles to learn or gain a more detailed familiarization with agency field operating procedures and jurisdictional boundaries. Incumbent may not leave the center unless relieved by another qualified dispatcher. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories: * Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position * Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job * Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job. You will be evaluated on the following competencies: * Database Management Systems * Operating Systems * Oral Communication * Public Safety and Security In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a Panel Resume Review. These assessments measure the critical competencies listed above that are required to successfully perform the job. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help The following documents are required and must be submitted by 11:59 PM (EST) on 12/30/2025: * Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. * Complete All Required Assessments. * Other Supporting Documents, if applicable, such as: * Veterans Preference Documentation: * If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. * If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. * If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability. * College transcripts, if qualifying based on education. * Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 12/30/2025. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES. * Select Apply. If you are not logged in, you will be prompted to login or create an account. * Prompted to Start the Application Process by selecting "Start Application." * Click here for USAJobs Help with "How to create an application" * To PREVIEW the application questionnaire, select the following link: ******************************************************** * Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS. * Select documents you want included in this application. * Review package to acknowledge your documents were reviewed. * Select if you want to include your demographic information. * After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site." * Follow onscreen prompts and instructions to complete your application. * Add the supporting documents by indexing your documents with the dropdown. * Upload any missing required documents or optional documents. * Review and Submit Application. * While logged in, you can check the status of your application by selecting "+" next to the job title for this position. * You can review or revise your application at any point during the open period of the announcement. * To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job. * Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application. Agency contact information Sarah Frost Email sarah_************* Address Colonial National Historical Park 1000 Colonial Parkway Yorktown, VA 23690 US Next steps Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help The following documents are required and must be submitted by 11:59 PM (EST) on 12/30/2025: * Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. * Complete All Required Assessments. * Other Supporting Documents, if applicable, such as: * Veterans Preference Documentation: * If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. * If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. * If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability. * College transcripts, if qualifying based on education. * Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $40.9k-59.3k yearly 15d ago
  • Dispatch Coordinator - VAMC Hunter McQuire

    Battle's Transportation

    Dispatcher job in Richmond, VA

    Battle's Transportation, Inc. is a Service Disabled Veteran Owned Small Business (SDVOSB) that has provided transportation management services on behalf of federal, state, and local agencies, corporations, non-profits, and individuals for over 40 years in the DC Metropolitan and Richmond, VA. area. Battle's experience spans over program management, government, healthcare, public transportation, athletics, and shuttle services, etc. Battle's is a District of Columbia Certified Business Enterprise that employs over 65 individuals. Job Description Dispatcher must have strong computer skills, be a problem solver, and possess excellent communication skills. Be able to work both independently and as part of a team to help maintain the company's excellent customer service standards. Time management skills, attention to detail, and strong ability to prioritize are vital in this position. Qualifications Duties • Keep track of driver's progress along their routes. • Assign trips to ensure timely pick up of members. • Ensure oversight of basic DOT compliance check. • Extensive knowledge of the Richmond, VA metropolitan area. • Work well under pressure. • Record driver and attendant call out occurrences. • Validate time and mileage of completed manifest. • Complete accurate member reservations. • Record accurate details of incidents, comments, and complaints. • Input information correctly in the company database. • Support and provide superior service via phones, e-mails and faxes as a receiver and caller. • Monitor and schedule pick-ups of return trips within the one (1) hour window. • Monitor and address driver attendance issues (rerouting, assign standbys etc.). • Answer and respond to dispatch calls and inquiries in person and via “Where's My Ride” telephone calls. • Review DVI's to ensure repairs/maintenance is scheduled with Maintenance Department. • Maintain on time performance. • Oversee that the manifests are run and given to drivers in a timely fashion. • Use questioning and listening skills that support effective telephone communication. • Handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects in a professional manner. • Effectively deal with job stress, angry callers, and upset members. • Use appropriate dialog to communicate with different behavior types on the telephone. • Apply appropriate actions to effectively control a telephone call. • Identify voice skills and how to enhance a good telephone presentation. • Meet commitments to members. • Continually maintain knowledge of client protocols. • Communicate and coordinate with internal departments as necessary. • Dispatchers may have to work on a rotational basis that includes nights, weekends and holiday shifts. • Other duties as assigned. Requirements • Must have high school diploma or equivalency. • Must have valid driver's license free of driving related offenses. • Negative result screening of pre-employment Substance abuse and Alcohol misuse program. • Must have clear local and national criminal history. No felony or misdemeanor involving drugs and/or violent crimes. (FBI clearance if applicable.) • Must have excellent oral and written communication skills. • Must be able to display a high degree of professionalism when dealing with internal employees and managers, as well as with external customers. • Must have strong attention to detail and display organizational skills. • Ability to retain detailed or important information from managers, team leads, and/or members. • Must have pleasant, friendly way of dealing with members and other employees. • Must maintain knowledge of member benefits, principles and practices. • Must be able to work independently as well as in a team environment. • Read, acknowledge and adhere to Attendance Policy. • Read, acknowledge and adhere to Dress Code Policy. • Read, acknowledge and adhere to Safety Violation Policy. • Read, acknowledge and adhere to HIPPA Policy. • Read, acknowledge and adhere to Sexual Harassment Policy. • Read, acknowledge and adhere to Confidentiality Agreement. • All prescriptions and over the counter drugs you intake, any illness, injury or condition that may affect safety and performance must be reported to management immediately for clearance to work. Skills • Minimum three (3) years in similar position required. • First class customer service skills. • Strong phone presence. • Ability to Multi-task. • Working knowledge of Microsoft Office, email and internet. • Caring and helpful attitude. • Desire to succeed for yourself and the company. Additional Information Applicants are to fax completed applications to ************** Attention: Debra Holton at Battle's Transportation, Inc., located at 3000 V Street, NE Washington, DC 20018. Applicants must have all required documentation upon completion of application. Battle's Transportation, Inc. 3000 V. Street NE Washington, DC 20018
    $32k-41k yearly est. 60d+ ago
  • Dispatcher

    Peopleready 4.3company rating

    Dispatcher job in Waverly, VA

    As Dispatcher with PeopleReady Skilled Trades, you'll support Logistics Company throughout Waverly, VA. In this long-term, temp-to-hire role, you'll enjoy weekly pay, health insurance benefits and a flexible work schedule. Come take charge of your career with PeopleReady Skilled Trades. Interested? Apply today! _Note: The hourly rate for this position is $20.44 - $20.44 / hour. This range is a good-faith estimate based on factors such as relevant skills, experience, education, training, geographic location and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. Applications are accepted on an ongoing basis unless a deadline is otherwise stated._ **Benefits:** In addition to monetary compensation, we offer a competitive benefits package which includes 401k, medical, dental, vision, life and AD&D, short-term disability, critical illness, accident and hospital indemnity. More information can be found by visiting ************************************* . Other compensations include referral bonuses opportunities. Learn more at ***************************************** . **Responsibilities:** + Hours: 58's, Monday - Friday, 40 hours + Manage and coordinate truck schedules and routes. + Ensure efficient movement of freight and fleet operations. + Maintain open communication with drivers, customers, and stakeholders. + Monitor shipments, address delays, and troubleshoot transportation challenges. + Utilize technology to manage logistics operations effectively. + Length of Assignment - 12+ months + Employment Type - long-term, temp-to-hire **Qualifications:** + Be at least 18+ years of age + Familiarity with shipper guides and open dock procedures. + Proficiency in SAP and Microsoft Office Suite (Excel, Word, Outlook). + Strong organizational and problem-solving skills. + Excellent communication skills and ability to multitask in a fast-paced environment. + Ability to stand, bend, kneel and walk for extended periods throughout the day + Ability to lift up to 50 pounds with or without reasonable accommodation + Prior experience in the Logistics and transportation field required PeopleReady Skilled Trades is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work. TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or **************. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs. For more information, please contact on the below details - 1- Name - Kellye Jetkiewicz 2- Contact Number - ************** PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.
    $20.4-20.4 hourly 29d ago
  • Service Dispatcher

    Bradley Mechanical 4.5company rating

    Dispatcher job in Richmond, VA

    Job Description Service Dispatcher - First Shift Join the Bradley Mechanical Team! Bradley Mechanical is seeking a motivated and positive professional who thrives in a fast-paced, customer-focused environment. We prioritize people first-creating a workplace where performance and productivity are balanced with fun, collaboration, and growth. If you have a passion for helping others, problem-solving, and keeping operations running smoothly, we'd love for you to join our team as a First Shift Service Dispatcher! Why Work With Us? Exceptional company culture - Work in a supportive, team-oriented environment. Competitive pay - $20.00 to $25.00 per hour (based on experience). Comprehensive benefits package: Retirement savings - Simple IRA with company contributions. Paid time off - Up to 4 weeks plus 8 paid holidays. Health coverage - Medical, dental, and vision insurance. Company-paid life insurance. Disability coverage - Short- and long-term plans. Career growth - Training, certification reimbursement, and advancement opportunities. Team events - Company outings and team-building activities. Schedule: Monday - Friday, 7:30 AM - 4:30 PM Primary Responsibilities: Coordinate and dispatch service technicians as calls are completed. Manage schedules and communicate job status updates with customers and technicians. Schedule return trips when parts are available. Maintain and update the customer database with current information. Keep customers informed on estimated arrival times and service schedules. Assist technicians with quoting repairs as needed. Order and stage parts for technician use. Provide accounting with maintenance contract billing information. What We're Looking For: 2+ years of experience in customer service, scheduling, or administrative roles. Previous dispatch or schedule coordination experience is preferred. ServiceTitan experience is a plus! Proficiency with Microsoft Office (Word, Excel, Outlook). Ability to multitask, problem-solve, and follow up effectively. Strong communication skills with a professional and energetic attitude. Detail-oriented with a strong sense of organization. Ability to pass a pre-employment background check. If you're an organized, customer-focused problem solver who enjoys working in a dynamic team environment, this is your chance to grow with Bradley Mechanical! Apply today!
    $20-25 hourly 6d ago
  • Dispatcher

    Waste Industries 4.7company rating

    Dispatcher job in Chester, VA

    A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff. The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. At GFL our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE! Pay: $23/hour + based on experience Benefits: 15 days of paid time off 4 medical plan options including an HSA with employer contribution & match program Medical, dental, and vision coverage. 401(k) with an employer match Paid holidays Employee Assistance Program with free counseling services. Overview: GFL Environmental is one of North America's leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job - it's an opportunity to grow in your career, make new friends, and make a difference each day. Key Responsibilities: • Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies. • Dispatch calls to routes based upon designated route and driver location. • Perform driver check-ins at day's end to ensure complete and accurate paperwork completion. • Distribute, collect and review route sheets for proper days end data entry. • Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues. • May perform some additional responsibilities as assigned by the Operations Manager and Office Manager • Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager. • Works with routing specialists to optimize routes. • Fields incoming calls / emails from customers. • Trouble shoots and resolves potential delivery and pickup problems before they result in service issues. • Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity. • Records and document information from drivers and distributes to appropriate departments. • Communicates with maintenance shop personnel. • Must be able to communicate effectively and professionally via email, telephone and two way devices. Knowledge, Skills, Abilities and Competencies: • Completion of high school. Post-secondary courses or diploma would be considered an asset. • 1-2 years in a transportation, dispatch or customer service role. • Strong communication and interpersonal skills. • Strong customer focus. • Proven ability to multi-task & ability to prioritize tasks. • Proficient in MS Outlook, Excel, Word. • Knowledge of industry an asset. • Advanced skill level with software applications and word processing accuracy including adequate typing speed. • Required to work extended hours including occasional weekends. • Possess TRUX experience but not mandatory, if not possess desire and ability to learn TRUX system, needs to possess advanced computer skills. • Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call center environment. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
    $23 hourly Auto-Apply 2d ago
  • Dispatcher

    GFL Environmental Inc.

    Dispatcher job in Chester, VA

    A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff. The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. At GFL our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE! Pay: $23/hour + based on experience Benefits: 15 days of paid time off 4 medical plan options including an HSA with employer contribution & match program Medical, dental, and vision coverage. 401(k) with an employer match Paid holidays Employee Assistance Program with free counseling services. Overview: GFL Environmental is one of North America's leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job - it's an opportunity to grow in your career, make new friends, and make a difference each day. Key Responsibilities: * Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies. * Dispatch calls to routes based upon designated route and driver location. * Perform driver check-ins at day's end to ensure complete and accurate paperwork completion. * Distribute, collect and review route sheets for proper days end data entry. * Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues. * May perform some additional responsibilities as assigned by the Operations Manager and Office Manager * Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager. * Works with routing specialists to optimize routes. * Fields incoming calls / emails from customers. * Trouble shoots and resolves potential delivery and pickup problems before they result in service issues. * Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity. * Records and document information from drivers and distributes to appropriate departments. * Communicates with maintenance shop personnel. * Must be able to communicate effectively and professionally via email, telephone and two way devices. Knowledge, Skills, Abilities and Competencies: * Completion of high school. Post-secondary courses or diploma would be considered an asset. * 1-2 years in a transportation, dispatch or customer service role. * Strong communication and interpersonal skills. * Strong customer focus. * Proven ability to multi-task & ability to prioritize tasks. * Proficient in MS Outlook, Excel, Word. * Knowledge of industry an asset. * Advanced skill level with software applications and word processing accuracy including adequate typing speed. * Required to work extended hours including occasional weekends. * Possess TRUX experience but not mandatory, if not possess desire and ability to learn TRUX system, needs to possess advanced computer skills. * Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call center environment. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
    $23 hourly Auto-Apply 1d ago
  • Dispatch Clerk

    Tindall 4.3company rating

    Dispatcher job in Petersburg, VA

    We are Engineered to Serve. Tindall Corporation is a leading Precast Concrete Manufacturer, with locations throughout the Southeastern U.S. Our mission is to support our customers, create remarkable structures, and deliver never-before-seen solutions every step of the way. Our employees enjoy benefits including: Low Cost Employee Health plan, Dental, Vision, STD/LTD, Fully-paid Basic Life, Voluntary Life, Whole Life, Accident, Hospitalization, Critical Illness, EAP and a 401k Plan with Company Match & Profit Sharing. Summary of Primary Functions: Take information from jobs to create shipping and product list for prestress to load trucks Essential Duties and Responsibilities: All employees are required to follow all Safety and Quality rules and processes to ensure a safe working environment, and the production of high-quality products. Daily: Print tickets for drivers. Put tickets out for drivers that have early appointment times that would leave before dispatcher arrives at plant in the mornings. Redistribute capacity resources to accommodate changing demand. Communicate changes to drivers in route. Have tickets continuously ready throughout the day as loads are ready to leave. Prepares invoices, delivery tickets, and related shipping documents and assigns drivers for scheduled deliveries. Finalize all shipments in IFS. Data entry for IFS. Document and track damaged trailer inventory. Coordinate special materials loads. Daily contact with fellow employees in other units of the company, top management, and vendors/suppliers. Requires ability to make independent decisions including: help determine if jobs are getting what they need and determine load quantities for drivers. As Needed: Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading time. Give load list to load crews to establish delivery schedules. Reviews load lists with appropriate Erection Foreman to determine which loads are needed for the job site. Build loads in IFS. Set up deliveries and pick-ups for different departments in the plant. Check routes and mileage for outside loads. Perform other duties as required. Job Specifications or Qualifications Education: High School Diploma or general education degree (GED) is required Experience: Less than 1 year - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $27k-32k yearly est. Auto-Apply 51d ago
  • Wheelchair Dispatcher - RIC Airport

    Primeflight Aviation Services 4.5company rating

    Dispatcher job in Richmond, VA

    SMOOTH RIDES START WITH STRONG GUIDES- WHEELCHAIR DISPATCHER WANTED! The Wheelchair Dispatcher coordinates and manages the deployment of wheelchair attendants to assist passengers with mobility needs, ensuring timely service through effective scheduling, communication, and monitoring of flight and staffing logistics. WHAT IT'S LIKE TO WORK AS A WHEELCHAIR DISPATCHER Coordinate the dispatch of wheelchair services and manage the scheduling of attendants for efficient coverage Respond promptly to requests for wheelchair assistance from airline personnel and passengers Track the availability and location of wheelchairs and mobility equipment to ensure readiness Maintain clear communication with airport staff, gate agents, and customer service representatives Ensure compliance with ADA guidelines and airport safety regulations Monitor service quality and maintain records of wheelchair assistance provided Exemplify PrimeFlight customer service and safety standards Perform any additional duties as assigned by management WHY WORK FOR PRIMEFLIGHT? Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*part-time benefits may vary) We are committed to being a leading provider of commercial services within the aviation industry Our teams focus on maintaining a positive working environment and treating all team members with respect With more than 200 locations across the world, we offer opportunities for career progression Enjoy a competitive pay scale QUALIFICATIONS 18 years of age or older Eligible to work in the United States Communicate effectively in English (reading, writing, speaking) 1 year of wheelchair experience Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices Effectively communicate with colleagues and clients, both in-person and through electronic means Pass a background check and drug screen Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable) Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE: Ability to lift up to 70 pounds Prolonged standing and walking in an indoor/outdoor environment as applicable May need to reach with arms and grasp with hands May need to push, pull May need to bend, stretch, squat, kneel Exposure to moderate and at times high noise levels Be able to hear and respond to the spoken voice and to audible alarms Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. SMS/Text Communications By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.
    $29k-37k yearly est. 46d ago
  • Bilingual Dispatcher - Williamsburg, VA

    Mastercorp 4.1company rating

    Dispatcher job in Williamsburg, VA

    Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package. Don't miss out-APPLY TODAY! What We Offer You: Starting at $18 Refer A Friend Bonus Potential Paid training Immediate hire - Full-time and part-time positions available Benefits package including: Medical, Vision, Dental, Paid Time Off Opportunities for growth and career development Position Overview: Responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A dispatcher must ensure he or she follows the company mission statement and values. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answer and coordinate all phone and radio calls Delegate tasks between employees equally Record lost and found items and ensure safe storage File daily paperwork Maintain a sense of urgency so units are turned on time Assist in linen inventories and supplies as directed Assist in solving guest complaints promptly Make guest deliveries as directed Assist resort guests and owners as needed Experience and Qualifications: Proven experience communicating effectively with guests, site staff, and associates by written and verbal means Proven experience with operations of office equipment Other Qualifications Basic computer knowledge Skilled performing multiple tasks at once Skilled with making appropriate decisions Proven planning and scheduling capabilities Ability to read, write and do basic math Must be available to work weekends and holidays Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phone, copiers, faxes, and filing cabinets. This position will also work in an operations environment with odors and/or dust as well as cleaning and laundry chemicals. The Dispatcher/Site Office Staff is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management. Equal Opportunity Employer Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ________________________________________ Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
    $30k-38k yearly est. Auto-Apply 60d+ ago
  • Dispatcher (AM - Onsite)

    James River Petroleum 4.7company rating

    Dispatcher job in Ashland, VA

    will sit on sight Mon-Fri 8-5 at our Ashland, VA location. James River Petroleum and its affiliates are a full-service consultative fuel provider. We service commercial, government, and retail markets nationwide with an emphasis on customized solutions. We offer our customers a nationwide fuel card program, bulk and strategic delivery services, fixed/hedged pricing based or contract partnerships, inventory management, and much more. Incorporating technology, conducting market research, managing a mixed fleet of company vehicles and common carrier partners, and providing on-going communication and education are the core elements of our approach. James River is headquartered in Ashland, VA with company vehicles operating in Atlanta, Baltimore, Charlotte, Fairfax, Norfolk, Richmond, and Roanoke. Job Summary: The primary responsibility of this position is to promote safe and efficient deliveries for our operations and meet customer expectations each delivery. The position exists to manage all customer open orders on company equipment are delivered on time and on schedule. Dispatcher will schedule an appropriate number of drivers for the available work and maintain a schedule that results in an appropriate level of overtime hours. Dispatcher will plan for and work around short-term variances in available trucks and drivers. Proper communication to drivers to management and to sales is key to success. The position will manage our business and all weekend deliveries for JRP. Duties/Responsibilities: Manage driver-work schedules, overtime, delivery windows and levels of service. Manage shift accounts- set up, delivery time, gallons and new business. Manage all driver daily work for entry the following morning Provide daily back up for all JRP deliveries Communicate fueling points to each market weekly Monitor actual delivered by truck-by customer Identify open fueling windows and move all possible first shift gallons to fill Produce driver fueling metrics - working with Dir of Transportation Manage truck PM needs Manage after hour calls to JRP Member of the on-call team Education and Experience: Petroleum experience 1-5 years Previous experience in managing driver team Demonstrate success in previous work history Demonstrate success in an independent work environment Goal oriented Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Will be on-call rotating weekends Benefits / Compensation: Competitive salary 401K with 2% annual company contribution Excellent, full health benefits package
    $30k-38k yearly est. 22d ago
  • Service Dispatcher/Scheduler

    HVAC and Plumbing Richmond Va 4.2company rating

    Dispatcher job in Richmond, VA

    Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance 401(k) The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan. Benefits Paid Training Careers Advancement Opportunities Competitive Compensation Year-Round Work Spiffs, Rewards, & Employee Contests Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with service technicians, suppliers, and service customers. Representative duties include: Assisting the Service Manager in the planning, organizing, and coordination of department resources and goals. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Maintaining a working relationship with the accounts receivable staff on the collection of problem accounts. Coordinating the scheduling of the Parts Runner's time with the Installation Manager. Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager. Working with suppliers on issues pertaining to parts performance, reliability, pricing, and availability; while reporting difficult and high profile problems and issues to the Service Manager. Performing related staff-level duties as directed by the Service Manager. Job Qualifications: Proven supervisory experience in a customer service environment preferably in HVACR contracting or building services industry. Ability to negotiate orders with suppliers to ensure prompt and timely receipt of materials at the best possible price. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Basic knowledge of HVACR technology and Plumbing Knowledge of HVACR-related terms, training, job-costing, marketing and sales. Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls, and TT calls from hearing impaired customers. Skill and ability to sell service jobs and service contracts, in a letter, and on the phone. Ability to comprehend and implement applicable federal, state, and local government laws, rules, and regulations, as they apply to the HVACR and Plumbing industries. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers. Current (state) drivers license.
    $28k-34k yearly est. 3d ago
  • COMMUNICATIONS OPERATOR

    State of Virginia 3.4company rating

    Dispatcher job in Williamsburg, VA

    Title: COMMUNICATIONS OPERATOR State Role Title: Emergency Coordinator I Hiring Range: Based on Experience Pay Band: 3 Recruitment Type: General Public - G Job Duties PROVIDE CUSTOEMR SERVICE ORIENTED CENTRAL RECEPTION FOR THE HOSPITAL Focus on solving conflict or finding a solution to the problem not blaming. Inspire trust by keeping work schedule commitments, maintaining team and individual confidentiality and supporting everyone's efforts to succeed. Treat people with respect even When Under pressure. Maintain emotional control and objectively while directly involved in high stress situations. Balance team and individual responsibilities. Contribute to building positive team morale, Assist visitors, employees and patients providing a pleasant, professional, professional and cooperative attitude in interactions with no complaints of rudeness or unwillingness to help. Assure all visitors are checked in and have proper identification. Issue access control cards to appropriate personnel. Control access through remote locked entrance. Maintain accountability of all access control cards. Success measured by observation and feedback Minimum Qualifications * Be able to satisfactorily complete or resolve simultaneous requests or tasks. * Extensive years of experience in customer service with the ability to communicate clearly and * professionally both verbally and in writing. * Possess a strong work ethic and team player mentality. * Ability to be flexible and able to work rotating shifts as well as weekends, holidays and occasional overtime. * Ability to act in the capacity of essential personnel during emergency/crisis situations. Additional Considerations * Experience in a medical setting. * Experience in dispatching calls / law enforcement. * Experience monitoring fire alarm systems Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. Contact Information Name: Eastern State Hospital Phone: ************Refer to Page Up For Application Email: EMAIL MATERIAL NOT ACCEPTED In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $23k-32k yearly est. 29d ago
  • Casual Security Operations Dispatcher

    Amentum

    Dispatcher job in Williamsburg, VA

    Amentum is seeking a Casual Security Operation Dispatcher located in the Williamsburg area of Virginia. The Dispatch position is a 24 hour a day, 7 day per week, 365 days a year presence to include weekends and holidays. Job Requirements: Operate two-way radio communication equipment and telephone consoles to receive incoming calls for assistance and will dispatch police, fire, medical, and other personnel and equipment to scene of emergency or location of personnel requiring assistance. Following established guidelines by interviewing a caller to determine the nature and type of problem, the number of personnel and equipment needed, and scan status charts and computer screen to determine units available. May be required to provide instructions to the caller, utilizing knowledge of emergency medical techniques prior to the arrival of First Responders. Monitors alarm system signals that indicate the location of fire or other emergency and be able to accurately dispatch responding units. Input commands on a computer keyboard to update files and maintain logs, test communications, and alarm equipment and backup systems to ensure serviceability. Maintain existing Standard Operating Procedures in coordination with site Security Office, creation of Daily Tour of Duty report, perform ad hoc administrative support to site Security and Emergency Services Office, route calls to business areas, issue hotel room keys if lost or misplaced by visitors and log and issue master keys to authorized personnel for various locations. Minimum Requirements: High school diploma or GED Communication skills Valid Drivers License US or Naturalized Citizen Multitasking ability to handle stressful situations Government issued clearance at time of application Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
    $33k-50k yearly est. Auto-Apply 4d ago
  • Communications Operator

    DHRM

    Dispatcher job in Williamsburg, VA

    Title: COMMUNICATIONS OPERATOR State Role Title: Emergency Coordinator I Hiring Range: Based on Experience Pay Band: 3 Recruitment Type: General Public - G Job Duties PROVIDE CUSTOEMR SERVICE ORIENTED CENTRAL RECEPTION FOR THE HOSPITAL Focus on solving conflict or finding a solution to the problem not blaming. Inspire trust by keeping work schedule commitments, maintaining team and individual confidentiality and supporting everyone's efforts to succeed. Treat people with respect even When Under pressure. Maintain emotional control and objectively while directly involved in high stress situations. Balance team and individual responsibilities. Contribute to building positive team morale, Assist visitors, employees and patients providing a pleasant, professional, professional and cooperative attitude in interactions with no complaints of rudeness or unwillingness to help. Assure all visitors are checked in and have proper identification. Issue access control cards to appropriate personnel. Control access through remote locked entrance. Maintain accountability of all access control cards. Success measured by observation and feedback Minimum Qualifications • Be able to satisfactorily complete or resolve simultaneous requests or tasks. • Extensive years of experience in customer service with the ability to communicate clearly and • professionally both verbally and in writing. • Possess a strong work ethic and team player mentality. • Ability to be flexible and able to work rotating shifts as well as weekends, holidays and occasional overtime. • Ability to act in the capacity of essential personnel during emergency/crisis situations. Additional Considerations • Experience in a medical setting. • Experience in dispatching calls / law enforcement. • Experience monitoring fire alarm systems Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Contact Information Name: Eastern State Hospital Phone: ************Refer to Page Up For Application Email: EMAIL MATERIAL NOT ACCEPTED In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $23k-32k yearly est. 27d ago
  • Security Dispatcher

    United Parks & Resorts Inc.

    Dispatcher job in Williamsburg, VA

    Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! What you get to do: * Answer incoming phone calls concerning general park information, regarding employees, contractors & guests * Disseminate park & emergency information to appropriate employees * Monitor emergency alarm systems park-wide * Monitor multiple radio frequencies and disseminate information via 2-way radios, voice, digital pagers and telephones * Assist and respond to various priority calls, including First Aid and to properly identify emergency situations and disseminate proper emergency procedures * Maintain confidentiality and professionalism at all times * Coordinate with Security Management Team to ensure guest services and quality goals are achieved to include administrative support * Perform other duties as assigned What it takes to succeed: * High school diploma or equivalent * At least 18 years old * Experience in Security and/or Emergency Dispatch environment * Able to complete provided CPR training/certification * Excellent written and verbal communications skills * Able to multi-task and adapt to changes in a fast paced work environment * Able to work indoors with or without A/C for entire shift * Able to sit for long periods of time * Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays hours * 1 year administrative or related experience preferred * Possession of a valid state driver's license preferred Compensation: $14.00 an hour The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: * FREE park admission * Discounts on park admission tickets and passes for family and friends * Park discounts on food, merchandise, etc. * Scholarship opportunities * Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
    $14 hourly Auto-Apply 60d+ ago
  • Security Dispatcher

    Sea World 3.6company rating

    Dispatcher job in Williamsburg, VA

    Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! What you get to do: Answer incoming phone calls concerning general park information, regarding employees, contractors & guests Disseminate park & emergency information to appropriate employees Monitor emergency alarm systems park-wide Monitor multiple radio frequencies and disseminate information via 2-way radios, voice, digital pagers and telephones Assist and respond to various priority calls, including First Aid and to properly identify emergency situations and disseminate proper emergency procedures Maintain confidentiality and professionalism at all times Coordinate with Security Management Team to ensure guest services and quality goals are achieved to include administrative support Perform other duties as assigned What it takes to succeed: High school diploma or equivalent At least 18 years old Experience in Security and/or Emergency Dispatch environment Able to complete provided CPR training/certification Excellent written and verbal communications skills Able to multi-task and adapt to changes in a fast paced work environment Able to work indoors with or without A/C for entire shift Able to sit for long periods of time Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays hours 1 year administrative or related experience preferred Possession of a valid state driver's license preferred Compensation: $14.00 an hour The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
    $14 hourly Auto-Apply 60d+ ago
  • Telecommunicator

    Eastern Kentucky University 4.0company rating

    Dispatcher job in Richmond, VA

    Title: Telecommunicator Fulltime Staff Search Type: External - minimum 7 days Department: 02R004 - Public Safety Division: 4R3000 - Campus Operations Richmond Campus Driver Classification: Non-Driver FLSA: Non-Exempt Schedule Type: Full Time (40 hrs per week or more) Hours Per Week: Additional Schedule Details: Posted Salary Grade: Non-Exempt - G15 Retirement: KERS Contact Person: Tanisha Campbell Job Summary/Basic Functions The telecommunicator will serve as the focal position for all communications within the universities division of police using their in-depth knowledge of all university and division functions, operations and geography to assist in protecting the well-being of all university facilities, faculty, staff, students and visitors. Minimum Qualifications Education: High school diploma or GED is required. Experience: One year of previous related experience or training is required. Licensure & Certifications: Preferred Qualifications: Job Duties: 80% - Manage and triage all incoming response request calls; - (Essential) 15% - Provide assistance in office management responsibilities; - (Essential) 5% - Perform other duties as would be appropriate for his/her function in the division as directed by the supervisor; - (Essential) Sponsorship: This position is not eligible for visa sponsorship. Funding Source: Institutional Open Until Filled: Yes Special Instructions: EEO Statement Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice. Background Check Statement Offers of employment are contingent upon a satisfactory background check.
    $24k-35k yearly est. 26d ago
  • Dispatch Coordinator - VAMC Hunter McQuire

    Battle's Transportation

    Dispatcher job in Richmond, VA

    Battle's Transportation, Inc. is a Service Disabled Veteran Owned Small Business (SDVOSB) that has provided transportation management services on behalf of federal, state, and local agencies, corporations, non-profits, and individuals for over 40 years in the DC Metropolitan and Richmond, VA. area. Battle's experience spans over program management, government, healthcare, public transportation, athletics, and shuttle services, etc. Battle's is a District of Columbia Certified Business Enterprise that employs over 65 individuals. Job Description Dispatcher must have strong computer skills, be a problem solver, and possess excellent communication skills. Be able to work both independently and as part of a team to help maintain the company's excellent customer service standards. Time management skills, attention to detail, and strong ability to prioritize are vital in this position. Qualifications Duties • Keep track of driver's progress along their routes. • Assign trips to ensure timely pick up of members. • Ensure oversight of basic DOT compliance check. • Extensive knowledge of the Richmond, VA metropolitan area. • Work well under pressure. • Record driver and attendant call out occurrences. • Validate time and mileage of completed manifest. • Complete accurate member reservations. • Record accurate details of incidents, comments, and complaints. • Input information correctly in the company database. • Support and provide superior service via phones, e-mails and faxes as a receiver and caller. • Monitor and schedule pick-ups of return trips within the one (1) hour window. • Monitor and address driver attendance issues (rerouting, assign standbys etc.). • Answer and respond to dispatch calls and inquiries in person and via “Where's My Ride” telephone calls. • Review DVI's to ensure repairs/maintenance is scheduled with Maintenance Department. • Maintain on time performance. • Oversee that the manifests are run and given to drivers in a timely fashion. • Use questioning and listening skills that support effective telephone communication. • Handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects in a professional manner. • Effectively deal with job stress, angry callers, and upset members. • Use appropriate dialog to communicate with different behavior types on the telephone. • Apply appropriate actions to effectively control a telephone call. • Identify voice skills and how to enhance a good telephone presentation. • Meet commitments to members. • Continually maintain knowledge of client protocols. • Communicate and coordinate with internal departments as necessary. • Dispatchers may have to work on a rotational basis that includes nights, weekends and holiday shifts. • Other duties as assigned. Requirements • Must have high school diploma or equivalency. • Must have valid driver's license free of driving related offenses. • Negative result screening of pre-employment Substance abuse and Alcohol misuse program. • Must have clear local and national criminal history. No felony or misdemeanor involving drugs and/or violent crimes. (FBI clearance if applicable.) • Must have excellent oral and written communication skills. • Must be able to display a high degree of professionalism when dealing with internal employees and managers, as well as with external customers. • Must have strong attention to detail and display organizational skills. • Ability to retain detailed or important information from managers, team leads, and/or members. • Must have pleasant, friendly way of dealing with members and other employees. • Must maintain knowledge of member benefits, principles and practices. • Must be able to work independently as well as in a team environment. • Read, acknowledge and adhere to Attendance Policy. • Read, acknowledge and adhere to Dress Code Policy. • Read, acknowledge and adhere to Safety Violation Policy. • Read, acknowledge and adhere to HIPPA Policy. • Read, acknowledge and adhere to Sexual Harassment Policy. • Read, acknowledge and adhere to Confidentiality Agreement. • All prescriptions and over the counter drugs you intake, any illness, injury or condition that may affect safety and performance must be reported to management immediately for clearance to work. Skills • Minimum three (3) years in similar position required. • First class customer service skills. • Strong phone presence. • Ability to Multi-task. • Working knowledge of Microsoft Office, email and internet. • Caring and helpful attitude. • Desire to succeed for yourself and the company. Additional Information Applicants are to fax completed applications to ************** Attention: Debra Holton at Battle's Transportation, Inc., located at 3000 V Street, NE Washington, DC 20018. Applicants must have all required documentation upon completion of application. Battle's Transportation, Inc. 3000 V. Street NE Washington, DC 20018
    $32k-41k yearly est. 15h ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Highland Springs, VA?

The average dispatcher in Highland Springs, VA earns between $28,000 and $48,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Highland Springs, VA

$37,000

What are the biggest employers of Dispatchers in Highland Springs, VA?

The biggest employers of Dispatchers in Highland Springs, VA are:
  1. PrimeFlight Aviation Services
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