Dispatcher jobs in Kernersville, NC - 21 jobs

A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff. The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. At GFL our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE! 15 days of paid time off 4 medical plan options including an HSA with employer contribution & match program Medical, dental, and vision coverage. 401(k) with an employer match Paid holidays Employee Assistance Program with free counseling services. Overview: GFL Environmental is one of North America's leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job - it's an opportunity to grow in your career, make new friends, and make a difference each day. Key Responsibilities: • Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies. • Dispatch calls to routes based upon designated route and driver location. • Perform driver check-ins at day's end to ensure complete and accurate paperwork completion. • Distribute, collect and review route sheets for proper days end data entry. • Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues. • May perform some additional responsibilities as assigned by the Operations Manager.] • Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager. • Works with routing specialists to optimize routes. • Fields incoming calls / emails from customers. • Trouble shoots and resolves potential delivery and pickup problems before they result in service issues. • Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity. • Records and document information from drivers and distributes to appropriate departments. • Communicates with maintenance shop personnel. • Must be able to communicate effectively and professionally via email, telephone and two way devices. Knowledge, Skills, Abilities and Competencies: • Completion of high school. Post-secondary courses or diploma would be considered an asset. • 1-2 years in a transportation, dispatch or customer service role. • Strong communication and interpersonal skills. • Strong customer focus. • Proven ability to multi-task & ability to prioritize tasks. • Proficient in MS Outlook, Excel, Word. • Knowledge of industry an asset. • Advanced skill level with software applications and word processing accuracy including adequate typing speed. • Required to work extended hours including occasional weekends. • Possess TRUX experience but not mandatory, if not possess desire and ability to learn TRUX system, needs to possess advanced computer skills. • Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call center environment. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************

Larkin Express Operations/Dispatcher The individual in the Heavy Haul Dispatcher role is a trusted, central point of contact for pricing and operating standard and oversized freight. Being able to develop freight scope, manage to load plans, and working with DOT requirements will be key for triaging time and working with both internal and external customers on requirements. Responsibilities: Maintain customer profiles and enter shipments into McLeod software Solicit freight quotations for Spot and Contract markets Manage carrier data and negotiate freight contracts Schedule and manage pickup and deliveries of shipments. Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process Schedule pickup and delivery and dispatch drivers in accordance with established procedures. Optimizing routes with factors such as distance, traffic, and delivery schedules to maximize efficiency. Maintain and update accurate information in company's operating systems, tracking shipments to completion Coordinating daily carrier activities with customers and operations team Adhere to established operating procedures while looking for opportunities to measure and improve Address and resolve any issues or delays that may arise during transportation. Ensure accurate and complete documentation for each shipment, including bills of lading, delivery receipts, and other relevant paperwork. Maintain records of all transactions, communications, and activities related to dispatching. Stay informed about transportation regulations and ensure that all dispatch activities comply with local, state, and federal laws. Implement and enforce safety protocols and procedures. Qualifications and Skills: At least Two (2) years of Heavy Haul/ Over Dimensional Freight Must have knowledge of port operations Knowledge of pricing Project Freight, Over Dimensional, and Super Loads Knowledge of different equipment types used for heavy haul trucking Must know state permit guidelines and escort requirements. Strong communication and organizational skills Strong Microsoft Excel skill Ability to adapt to change in a fast-paced environment Located in: Charleston, SC / Greensboro, NC / Greenville, SC. Compensation commensurate with experience.

A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff. The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. At GFL our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE! * 15 days of paid time off * 4 medical plan options including an HSA with employer contribution & match program * Medical, dental, and vision coverage. * 401(k) with an employer match * Paid holidays * Employee Assistance Program with free counseling services. Overview: GFL Environmental is one of North America's leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job - it's an opportunity to grow in your career, make new friends, and make a difference each day. Key Responsibilities: * Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies. * Dispatch calls to routes based upon designated route and driver location. * Perform driver check-ins at day's end to ensure complete and accurate paperwork completion. * Distribute, collect and review route sheets for proper days end data entry. * Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues. * May perform some additional responsibilities as assigned by the Operations Manager.] * Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager. * Works with routing specialists to optimize routes. * Fields incoming calls / emails from customers. * Trouble shoots and resolves potential delivery and pickup problems before they result in service issues. * Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity. * Records and document information from drivers and distributes to appropriate departments. * Communicates with maintenance shop personnel. * Must be able to communicate effectively and professionally via email, telephone and two way devices. Knowledge, Skills, Abilities and Competencies: * Completion of high school. Post-secondary courses or diploma would be considered an asset. * 1-2 years in a transportation, dispatch or customer service role. * Strong communication and interpersonal skills. * Strong customer focus. * Proven ability to multi-task & ability to prioritize tasks. * Proficient in MS Outlook, Excel, Word. * Knowledge of industry an asset. * Advanced skill level with software applications and word processing accuracy including adequate typing speed. * Required to work extended hours including occasional weekends. * Possess TRUX experience but not mandatory, if not possess desire and ability to learn TRUX system, needs to possess advanced computer skills. * Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call center environment. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************

If you are a people-driven person known for your type A characteristics, this is a great opportunity for you! As a Dispatcher, you will coordinate all aspects of the store deliveries and be responsible for the team of delivery drivers and the fleet of vehicles. The ability to embrace and promote team goals and policies in a motivating manner is pertinent! Our Story Carter Lumber was founded in 1932 by W.E. Carter. For 90 years, we have strengthened our company by staying true to our values, which include honesty, hard work, and putting people first. What started as a single lumberyard in Akron, Ohio, is represented today by seven brands servicing professional builders and homeowners across thirteen states with more than 160 locations. Despite our growth, we are still a family-owned company. Our core values and our people-first culture remain the same. Description: As a Dispatcher, you will coordinate deliveries with other stores as well as customers. This includes giving drivers their assignments and ensuring that all deliveries are made on time. This also includes working closely with the lumberyard team to ensure loads are built correctly. Any changes in the delivery schedule will be communicated by you. Ensuring delivery equipment is safe and maintained according to DOT regulations and ensuring drivers' logs are completed and maintained according to DOT regulations will be part of your role. To improve delivery efficiency, you will utilize our delivery dispatch management system. Requirements: * Previous driving and/or dispatching experience * Knowledge of DOT regulations * Strong communication skills * Excellent time management skills * Proficient knowledge in Microsoft Office, including Word, Excel and Outlook * Customer service skills to cultivate relationships * Ability to multitask while remaining organized * This is not a desk job, so must enjoy being active Benefits (full-time employees) * Health, Dental, Vision (Single and Family Plans) available after 30 days of employment * Short and Long-Term Disability * Company-paid life insurance and AD&D * Optional supplemental life insurance * Company-match 401(k) * Vacation time and paid holidays * Vendor incentives * Room for growth; we promote from within! * Military encouraged to apply!

Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver. Essential Functions: * Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching. * Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs. * Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure. * Apply any additional charges including and notify customer service of changes. * Track/Maintain yard report, MDR, CNI, and Divisional Pool * Actively participate in driver recruiting and retention * Request rail billing * Processes ATP's and Non-Productive pay. Review preliminary payroll * Oversee drivers HOS and ELD updating * Manage roadside repair * Oversee and manage Rail/Port pins - reservations - LFD * Operating with a sense of urgency while handling challenging environments * Other duties as assigned Skills Desired * Strong data entry and computer skills * Good communication and organizational skills * 3-5 years of intermodal experience preferred (not required) * Knowledge of DOT regulations and/or hazardous materials * Ability to multi-task in a fast-paced environment

Full-time Description Being a service dispatcher at Go Green Plumbing, Heating, Air & Electrical means being a 5-Star central communication hub for all communications throughout the day via the service technicians and customers that are on our schedule. A dispatcher coordinates and directs our service technicians by receiving calls, prioritizing tasks and job requests, and relaying crucial information for efficient operations, ensuring timely responses, and ensure all KPI's are met daily. Key duties include dispatching resources, updating schedules, resolving real-time issues, tracking progress using software, maintaining records, and acting as a liaison between field teams, management, and customers. Key Responsibilities Receive & Prioritize Calls: Answer emergency and non-emergency calls, gathering essential information and determining response priority. Dispatch & Coordinate: dispatching personnel to jobs needed, updating customers, scheduling returns Monitor & Track: Keep real-time track of field units' locations and progress, updating routes for traffic or delays. Communicate: Relay work orders, instructions, weather updates, and other vital info to field staff. Problem Solve: Address conflicts, customer issues, and operational disruptions immediately, adjusting plans as needed. Maintain Records: Keep accurate logs, dispatch records, and other documentation. Requirements Strong communication (verbal and written) and interpersonal skills. Excellent multitasking with problem-solving abilities and attention to detail Ability to remain calm under pressure in fast-paced environments. Proficiency with communication and mapping/dispatch computer software. Amazing customer service (5-star service company) High school diploma (Associate's degree often preferred in logistics/related fields).

Hours: Friday through Monday from 7am - 5pm This position is responsible for executing a daily plan for movement of all freight within an assigned area. Essential Functions * Assess customer needs and timing of deliveries * Manage daily delivery schedule for drivers * Plan deliveries to inventory-managed retail gas outlets * Receive orders from suppliers, gas station dealers, and renewable fuels distributors * Provide frontline customer service for existing accounts * Answer all incoming phone calls promptly and courteously * Monitor e-mail for incoming orders, inventory updates, and communication between team members * Monitor web portals for station inventories * Solicit freight from customers * Create loads in dispatch system * Divide dispatch responsibilities with other team members * Enter incidents into KITS (incident reporting system) * On-call duties as needed

Job Description Service Dispatcher Are you a fun, upbeat, and perky person even BEFORE you have your daily intake of coffee? Are you a hard-working, dedicated, and knowledgeable person that's ready to join an amazing team and grow within a company? Yes, you say?! Excellent! Then let me tell you about our company, Jay's Heating, Air & Plumbing, and what we're looking for... Aside from our exceptional 5-star service commitment, one of the biggest elements that make Jay's stand out is that we have an awesome company culture. We are a growing company and looking to add exceptional Service Dispatcher to help us achieve profitable revenue while naturally exemplifying our core values of Always Doing the Right Thing, Always Growing, Can-Do Attitude, Be Kind, and Deliver Wow Customer Service! If you are a motivated people person and are obsessed with delivering superior service, then keep reading! What We Offer Core Values: Always Do the Right Thing Always Growing Can-Do Attitude Be Kind - The Golden Rule Deliver WOW customer service Stability: Family Oriented and family-owned business since 2005. Jay's is one of the largest & most established Home Services business in the surrounding areas and we're just getting started! Engaged: Positive, team-focused work environment with great employee engagement Always Growing: Ongoing Professional & Personal Development Training Opportunities Fun & Focused! We work hard and play hard - we're a fun team of rock-stars with can-do attitudes who are driven, focused, and have a strong work ethic Community Focus: Established brand with a great reputation - We are dedicated to supporting our community, our veterans, and many local and global causes for the greater good Destination Employer: Established brand with a great reputation & a strong focus on our company culture Our Standard: We pride ourselves in providing a 5-star customer service experience and it shows with 750+ Google reviews (industry average is 200); & over 350 5-star reviews on Facebook, (industry average is 30); & over 350 5-star reviews on Facebook; & over 3,000 5-star reviews on all review platforms. Hours: Monday - Friday 8am - 5pm Benefits: Company Paid Medical and Life for the full-time employee, Dental, and Vision for the full-time employee and their families, with other coverage that can be added, Paid holidays and paid time off, 401k w/ company match, Growth and advancement opportunities, Professional Development What you will be doing: This individual will maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Maintain clear and concise communications with department managers, employees and company customers, including keeping customers apprised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Assist technicians with quoting repairs as needed. Ordering parts and receiving PO's. Staging parts as needed to technicians. Our Ideal Candidate Will Have: 3+ years experience in customer service, scheduling or project management Strong Communication and People Skills Ability to multitask and expert problem solving skills Proficiency in Microsoft Office & Web-Based Software Navigation Project management, scheduling or similar experience preferred Geographical knowledge of service area or map reading skills Focused attention to detail (they will have at least read this entire job posting!) If you feel like this is the career path for you, then click APPLY to submit your resume an email will follow with the remaining steps.

Benefits: Competitive salary Opportunity for advancement Paid time off Training & development SERVPRO of West Forsyth County is hiring a Dispatch Coordinator! BenefitsSERVPRO of West Forsyth County offers: Competitive compensation Superior benefits Career progression Professional development And more! As the Dispatch Coordinator you will assist with scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment! Key Responsibilities Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team Review and maintain the scheduling software so that appropriate teams are routed accordingly Perform detailed and accurate data entry Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications Collaborate and assist with other departments, as needed Position Requirements High school diploma/GED (preferred) At least 2 years of customer service and/or office-related experience Prior dispatch experience preferred Ability to multitask and to remain detail orientated Knowledge of local geographical area is preferred Must be knowledgeable in relevant computer applications Skills/Physical Demands/CompetenciesThis is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise. Compensation: $17.00 - $19.00 per hour Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Givens is Driven to Deliver- both for our customers and our employees. Since 1957 we have provided our customers a single source solution for warehouse, distribution, transportation, packing and crating and air freight services. We have been growing significantly over the last few years and continue to grow at a rapid pace. We are currently seeking a Local Trucking Dispatcher to join our Greensboro operations team. This is a critical role that ensures smooth daily workflow, timely customer service and effective coordination of our drivers and equipment. Key Responsibilities Schedule and dispatch local drivers for pick-ups and deliveries in the Greensboro area and surrounding markets. Assign loads based on driver availability, equipment type and customer requirements. Monitor driver progress through dispatch systems, GPS, and regular communication. Serve as the first point of contact for drivers and customers regarding scheduling and last-minute requests. Ensure compliance with DOT hours-of-service, safety regulations, and company policies. Coordinate with maintenance and operations teams regarding truck availability and repairs. Maintain accurate records of dispatch activity, load details, and driver communications. Deliver a high standard of customer service while representing Highways & Skyways with professionalism. Qualifications High school diploma or equivalent required; degree in Logistics, Supply Chain, or related field preferred. 3-5 years of dispatching, trucking, or logistics experience (local/regional preferred). Knowledge of DOT and FMCSA regulations. Proficiency with McLeod TMS, GPS tracking systems, and Microsoft Office Suite is Required. Strong communication, multitasking, and problem-solving skills. Ability to work in a fast-paced environment and make decisions quickly. Team player with a high level of accuracy and attention to detail.

Do you want to help your community in times of crisis? Are you good at remaining calm in stressful situations? Do you have experience communicating frequently via phone? The Burlington Police Department is hiring for full-time Telecommunicators and this just might be the position for you! About Us: The Burlington Communications Center is a 24-hour a day, 7-days-a-week center. The center functions as a vital link between the City of Burlington's and the City of Graham's police and fire departments and those who need emergency and non-emergency assistance. What you will do: Performs routine telecommunications work in receiving and processing emergency and non-emergency calls for the police and fire department under the supervision of a Telecommunicator Lead or Communications Manager. You will be responsible for receiving and prioritizing 911 and non-emergency telephone calls from the public, dispatching appropriate public safety officials, and maintaining open lines of communication with public safety during emergency situations. Work in this position is very sedentary and rarely involves physical exertion. It requires constant attention to multiple computer screens and phone systems. Policing with a Purpose: * Preserving the Sanctity of ALL Life * Nurture and Protect Democracy * Ensure Procedural Justice and Fundamental Fairness * Spirit of Service * Protect the Community from Harm * Treat all individuals with Dignity and Respect-the ethical foundation of policing This is a full-time position. Work is performed on a 12-hour shift during the day, mid-day, or evening. Work may be required on nights, weekends, birthdays, and holidays. Examples of Duties Call Evaluation & Prioritization: * Manages multiple tasks under pressure by taking emergency calls while simultaneously viewing maps, entering information into dispatch software, and coordinating response efforts in real time. * Receives incoming calls from the public via a multi-line phone system, assesses service requests, and determines the appropriate public agency to address the situation. Prioritizes calls based on urgency and severity, ensuring a swift response to critical incidents. * Handles after-hours calls for various services, including animal control, utilities, street maintenance, and traffic signal malfunctions, ensuring seamless coverage around the clock. Communication & Dispatch Operations: * Operates the Telecommunication Device for the Deaf (TTY), conducting weekly system tests to ensure accessibility and reliability for all users. * Dispatches police and fire officials to emergency situations using multi-channel radio systems, maintains communication with officers, and coordinates additional units based on evolving circumstances. * Monitors the self-initiated activities of officers, providing them with critical information from the NCIC system to assist with ongoing investigations and actions. Data Management & Information Retrieval: * Maintains accurate records of authorizations, warrants, and other essential information related to DCI/NCIC entries, ensuring compliance with operational procedures. * Utilizes the eWarrants system to check for outstanding warrants and communicates real-time results to officers in the field, aiding their decision-making process. * Keeps detailed logs of criminal history and updates relevant databases in a timely manner to support law enforcement efforts. Public Interaction & Professionalism: * Coordinates multi-agency responses with telecommunicators from other agencies for large-scale events or other emergency situations. * Handles public contact with tact, firmness, and decisiveness, ensuring that all communications are in alignment with department policy, as well as federal and state law. * Closes telecommunications calls for service, ensuring that fire and police units are accounted for and returned to service promptly after resolving incidents. Additional Responsibilities: * Completes other related duties as required, contributing to the efficient operation of the telecommunications team and supporting broader departmental functions. Qualifications Knowledge, Skills, and Abilities: Telecommunications & Emergency Operations Knowledge * Ability to take emergency calls while simultaneously viewing maps, typing into dispatch software, and disseminating response instructions. * General understanding of modern telecommunications practices, procedures, and technologies crucial to the efficient operation of emergency response systems. * Familiarity with police and fire department operational procedures, enabling seamless coordination between agencies during critical situations. * Strong grasp of city geography and street locations, ensuring accurate dispatching and quick response times in all areas. Technology & Equipment Expertise * Ability to learn how to operate computer-aided dispatch (CAD) consoles, radio systems, telephones, and computer terminals to manage emergency communications efficiently. * Ability to learn how to read and interpret maps quickly, scan warrant files, and review recorded tapes, ensuring quick access to critical information. Resource & Manual Utilization * Knowledgeable in utilizing various support resources, including call books, HAZMAT manuals, tactical dispatch manuals, and other standard operating procedure guides to navigate emergency protocols and provide optimal support. Language & Communication Support * Ability to learn how to use Language Line interpreting services to connect 911 callers with interpreters swiftly, ensuring effective communication across language barriers and improving response outcomes. * Ability to control telephone conversations to gather accurate information and provide clear, correct instructions to emergency responders. * Ability to think clearly and act decisively in high-pressure emergency situations. * Demonstrated ability to speak clearly and use proper diction during all forms of communication. Minimum Requirements: * U.S. Citizenship * High School Diploma or GED equivalency * At least six (6) months of work experience in a dispatch function or extensive public contact role. Special Requirements: * NC DCI Certification or ability to obtain within first six (6) months (Modules 1, 2 and 3). * Basic Telecommunicator Certificate through NC Sheriff's Standards or the ability to obtain within first six (6) months. Preferred Qualifications: * Prior experience in a law enforcement or fire/EMS environment * Current certification as an emergency service Telecommunicator by NC Sheriffs' Standards Supplemental Information Physical Requirements and Working Conditions: * Work in this class is described as being sedentary and seldom requires much physical exertion to complete tasks. * Work typically involves the ability to physically perform the basic life operational functions of grasping, feeling, talking, hearing and repetitive motions. * Employee works rotating shifts which can cause fatigue from switching internal biorhythm clocks. * Employee regularly operates a variety of machinery and equipment, including telephones, computers, calculators, copiers, facsimile machines, etc. * Work necessitates visual acuity to determine the accuracy, neatness, and thoroughness of work assigned in preparing and analyzing figures, accounting, transcription, computer terminal viewing and extensive reading. * Working conditions include inside environmental conditions. Inclement Weather Classification:Essential FLSA Classification:Non-Exempt * It is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case.* This job description in no way implies that the duties listed are the only ones the employee may be required to perform. The employee is expected to perform other tasks, duties, and training as requested by their supervisors.

The Telecommunications Operator, Campus Police will receive emergent and non-emergent calls, monitor alarms, obtain and relay information, prioritize calls/alarms, coordinate response procedures, dispatch appropriate public safety personnel, and maintain public safety communications logs and databases. The Telecommunications Operator is responsible for operating a host of complex telecommunications and computer equipment, including multi-line phone systems, multi-channel police consoles, emergency notification equipment, records management databases and Division of Criminal Information terminals. Knowledge of applicable Federal Communications Commission rules and regulations, an understanding of public safety operations, and skill in the operation of telecommunications technology is required. Must have the ability to multi-task in high-stress situations. Must maintain confidentiality and discretion in the course of conducting business; work individually and/or with others; and adapt to change and circumstances. Minimum Qualifications * Certification as a Division of Criminal Information Network (DCIN) computer operator or the ability to achieve certification within 90 days of hire. * Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of hire. All degrees must be received from appropriately accredited institutions. * Knowledge of applicable Federal Communications Commission rules and regulations, an understanding of public safety operations, and demonstrated skill in the operation of telecommunications technology. * Ability to effectively work under pressure during emergency situations. * Must be able to work with and maintain a degree of confidentiality. * Must possess general typing and computer skills with emphasis on accuracy. Preferred Qualifications * Prior Telecommunicator/Dispatcher experience. * Knowledge of general office duties and experience in Microsoft Office, Excel, and Word. * Ability to communicate in Spanish. Essential Duties ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Operate the department's radio communications system and dispatch all calls for assistance to officers in a clear, proper and professional manner. * Respond to emergency situations which may involve contacting the Winston-Salem Police Department, Fire Department, Forsyth County Emergency Medical Services, Rescue Squads, on-campus emergency teams and other departments and agencies. * Notify the Dispatch Supervisor of all service difficulties, complaints, console or equipment problems and major emergencies as soon as possible. * Utilize DCI computer terminal hardware and data within security regulations prescribed by North Carolina State Law. * Maintain necessary contacts to keep system functional and reports all defects/problems. * Regularly monitor the College fire and burglar alarm systems and takes appropriate actions when necessary. * Regularly monitor video surveillance cameras. * Accurately record all events and activities during each shift utilizing computer-aided dispatch (CAD) in accordance with Federal/State laws, College Policies and Departmental rules and regulations. * Answer incoming telephone calls (emergency 7911, and non-emergency). * Dispatch officers to calls and log times for calls: received, dispatched, officer's arrival and clear. * Contact EMS, fire, police, sheriff, or other agencies as needed. * Enter all information received via phone, walk-in, e-mail etc. into the Computer Aided Dispatch system. * Remain calm during emergency situations; use appropriate radio procedures; determine purpose of call, and provide requested service/information or forward calls to appropriate personnel or department. * Issue temporary parking and other permits; enter parking tickets into computer system; assemble parking brochures and decals; , and other duties as required. * Answer questions about the organization and provide callers with appropriate information. * Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable. * Write, type, or enter information into computer to prepare memos, donation correspondence, and other documents. * Proofread records, forms, and other documents. * Respond appropriately to faculty, staff, general public and customers in stressful and difficult conditions. * Complete found property paperwork as needed. Physical Demands PHYSICAL DEMANDS: * The employee will need to regularly operate and use computers, phones and other electronic equipment. * The employee will frequently communicate with other employees and students and must be able to exchange accurate information in these situations. * The employee may need to move around their office and / or campus to attend meetings / classes and to access files, machinery or other job-related tools. * The employee may need to lift and/or move equipment, tools or paperwork up to 25 pounds. * The employee may need to position themselves by reaching, stooping, kneeling or crouching in order to adjust or collect equipment and/or supplies * Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. * The employee may remain in a stationary position for up to 75% of their shift. WORK ENVIRONMENT: * The noise level in the work environment is usually moderate. * This is an academic environment and there may be sick, emotional, or incapacitated faculty, staff, or students within the Campus Police Office. * There is minimal exposure to blood and bodily fluids in the environment, and protective equipment is available.

A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff. The dispatcher will uses GFL proprietary software to enter ticket information and track productivity. At GFL our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE! 15 days of paid time off 4 medical plan options including an HSA with employer contribution & match program Medical, dental, and vision coverage. 401(k) with an employer match Paid holidays Employee Assistance Program with free counseling services. Overview: GFL Environmental is one of North America's leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job - it's an opportunity to grow in your career, make new friends, and make a difference each day. Key Responsibilities: • Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies. • Dispatch calls to routes based upon designated route and driver location. • Perform driver check-ins at day's end to ensure complete and accurate paperwork completion. • Distribute, collect and review route sheets for proper days end data entry. • Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues. • May perform some additional responsibilities as assigned by the Operations Manager.] • Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager. • Works with routing specialists to optimize routes. • Fields incoming calls / emails from customers. • Trouble shoots and resolves potential delivery and pickup problems before they result in service issues. • Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity. • Records and document information from drivers and distributes to appropriate departments. • Communicates with maintenance shop personnel. • Must be able to communicate effectively and professionally via email, telephone and two way devices. Knowledge, Skills, Abilities and Competencies: • Completion of high school. Post-secondary courses or diploma would be considered an asset. • 1-2 years in a transportation, dispatch or customer service role. • Strong communication and interpersonal skills. • Strong customer focus. • Proven ability to multi-task & ability to prioritize tasks. • Proficient in MS Outlook, Excel, Word. • Knowledge of industry an asset. • Advanced skill level with software applications and word processing accuracy including adequate typing speed. • Required to work extended hours including occasional weekends. • Possess TRUX experience but not mandatory, if not possess desire and ability to learn TRUX system, needs to possess advanced computer skills. • Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call center environment. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************

If you are a people-driven person known for your type A characteristics, this is a great opportunity for you! As a Dispatcher, you will coordinate all aspects of the store deliveries and be responsible for the team of delivery drivers and the fleet of vehicles. The ability to embrace and promote team goals and policies in a motivating manner is pertinent! Our Story Carter Lumber was founded in 1932 by W.E. Carter. For 90 years, we have strengthened our company by staying true to our values, which include honesty, hard work, and putting people first. What started as a single lumberyard in Akron, Ohio, is represented today by seven brands servicing professional builders and homeowners across thirteen states with more than 160 locations. Despite our growth, we are still a family-owned company. Our core values and our people-first culture remain the same. Description: As a Dispatcher, you will coordinate deliveries with other stores as well as customers. This includes giving drivers their assignments and ensuring that all deliveries are made on time. This also includes working closely with the lumberyard team to ensure loads are built correctly. Any changes in the delivery schedule will be communicated by you. Ensuring delivery equipment is safe and maintained according to DOT regulations and ensuring drivers' logs are completed and maintained according to DOT regulations will be part of your role. To improve delivery efficiency, you will utilize our delivery dispatch management system. Requirements: Previous driving and/or dispatching experience Knowledge of DOT regulations Strong communication skills Excellent time management skills Proficient knowledge in Microsoft Office, including Word, Excel and Outlook Customer service skills to cultivate relationships Ability to multitask while remaining organized This is not a desk job, so must enjoy being active Benefits (full-time employees) Health, Dental, Vision (Single and Family Plans) available after 30 days of employment Short and Long-Term Disability Company-paid life insurance and AD&D Optional supplemental life insurance Company-match 401(k) Vacation time and paid holidays Vendor incentives Room for growth; we promote from within! Military encouraged to apply!

Job Description Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver. Essential Functions: Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching. Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs. Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure. Apply any additional charges including and notify customer service of changes. Track/Maintain yard report, MDR, CNI, and Divisional Pool Actively participate in driver recruiting and retention Request rail billing Processes ATP's and Non-Productive pay. Review preliminary payroll Oversee drivers HOS and ELD updating Manage roadside repair Oversee and manage Rail/Port pins - reservations - LFD Operating with a sense of urgency while handling challenging environments Other duties as assigned Skills Desired Strong data entry and computer skills Good communication and organizational skills 3-5 years of intermodal experience preferred (not required) Knowledge of DOT regulations and/or hazardous materials Ability to multi-task in a fast-paced environment

Hours: Friday through Monday from 7am - 5pm This position is responsible for executing a daily plan for movement of all freight within an assigned area. Essential Functions Assess customer needs and timing of deliveries Manage daily delivery schedule for drivers Plan deliveries to inventory-managed retail gas outlets Receive orders from suppliers, gas station dealers, and renewable fuels distributors Provide frontline customer service for existing accounts Answer all incoming phone calls promptly and courteously Monitor e-mail for incoming orders, inventory updates, and communication between team members Monitor web portals for station inventories Solicit freight from customers Create loads in dispatch system Divide dispatch responsibilities with other team members Enter incidents into KITS (incident reporting system) On-call duties as needed Qualifications Qualifications High school diploma or equivalent Excellent conflict resolution and skills Effective oral, written and interpersonal communication skills Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to: Promote positive work habits including effective and timely communication, teamwork and respect for co-workers. Provide constructive guidance to other employees and representatives of third parties. Contribute to providing the highest quality of products and services to customers. #NDLP #LI-ONSITE #LI-JF1

SERVPRO of West Forsyth County is hiring a Dispatch Coordinator! BenefitsSERVPRO of West Forsyth County offers: Competitive compensation Superior benefits Career progression Professional development And more! As the Dispatch Coordinator you will assist with scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment! Key Responsibilities Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team Review and maintain the scheduling software so that appropriate teams are routed accordingly Perform detailed and accurate data entry Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications Collaborate and assist with other departments, as needed Position Requirements High school diploma/GED (preferred) At least 2 years of customer service and/or office-related experience Prior dispatch experience preferred Ability to multitask and to remain detail orientated Knowledge of local geographical area is preferred Must be knowledgeable in relevant computer applications Skills/Physical Demands/CompetenciesThis is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise. Compensation: $18.00 per hour Picture yourself here fulfilling your potential. At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Job Description If you are a people-driven person known for your type A characteristics, this is a great opportunity for you! As a Dispatcher, you will coordinate all aspects of the store deliveries and be responsible for the team of delivery drivers and the fleet of vehicles. The ability to embrace and promote team goals and policies in a motivating manner is pertinent! Our Story Carter Lumber was founded in 1932 by W.E. Carter. For 90 years, we have strengthened our company by staying true to our values, which include honesty, hard work, and putting people first. What started as a single lumberyard in Akron, Ohio, is represented today by seven brands servicing professional builders and homeowners across thirteen states with more than 160 locations. Despite our growth, we are still a family-owned company. Our core values and our people-first culture remain the same. Description: As a Dispatcher, you will coordinate deliveries with other stores as well as customers. This includes giving drivers their assignments and ensuring that all deliveries are made on time. This also includes working closely with the lumberyard team to ensure loads are built correctly. Any changes in the delivery schedule will be communicated by you. Ensuring delivery equipment is safe and maintained according to DOT regulations and ensuring drivers' logs are completed and maintained according to DOT regulations will be part of your role. To improve delivery efficiency, you will utilize our delivery dispatch management system. Requirements: Previous driving and/or dispatching experience Knowledge of DOT regulations Strong communication skills Excellent time management skills Proficient knowledge in Microsoft Office, including Word, Excel and Outlook Customer service skills to cultivate relationships Ability to multitask while remaining organized This is not a desk job, so must enjoy being active Benefits (full-time employees) Health, Dental, Vision (Single and Family Plans) available after 30 days of employment Short and Long-Term Disability Company-paid life insurance and AD&D Optional supplemental life insurance Company-match 401(k) Vacation time and paid holidays Vendor incentives Room for growth; we promote from within! Military encouraged to apply! Powered by JazzHR B4dFbAOGYv

Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.