Post job

Dispatcher jobs in Lake Forest, IL

- 74 jobs
All
Dispatcher
Service Dispatcher
Dispatcher Supervisor
Dispatch Coordinator
Transportation Dispatcher
Communications Dispatcher
Call Taker
Police Dispatcher
Dispatcher/Driver
  • Evening Dispatcher

    Roto-Rooter 4.6company rating

    Dispatcher job in Lombard, IL

    Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. Roto-Rooter, America's premiere plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our 80-year history, but it's our future that has us so excited! We have an excellent opportunity available for a EVENING DISPATCHER, located in our Chicago Call Center located in Lombard, IL. The hours of this shift will be from 3:30pm-12:00am, weekends and holidays as assigned. The hourly pay range for this position is between $19.00-$21.00, depending on experience. Responsibilities Liaison between our field technicians and customers nationwide. Distribute jobs to field technicians. Manage the workload of field technicians throughout the Eastern portion of the country. Interact with customers to keep them informed of the status of their assigned field technician's arrival. Relay necessary job information to the field technician. Resolve any customer service issues. Requirements Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment Able to multi task Excellent customer service skills Solid computer skills (Microsoft Word and Excel) AS400 knowledge preferred Benefits At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including: Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401K Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags #LI-DV1 CCC1 Not ready to apply? Connect with us for general consideration.
    $19-21 hourly Auto-Apply 60d+ ago
  • Patient Transport Dispatcher-Casual Days

    Northwestern Memorial Healthcare 4.3company rating

    Dispatcher job in Lake Forest, IL

    Company DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description Hours: This position is PRN, hours are 'as needed' The Patient Transport Dispatcher reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Monitors and assigns patient transport according to request through the use of Epic. Sets priorities of patients transported according to predetermined departmental policy. Informs ancillary area/nursing units of any delay in service. Verifies information on request for accuracy prior to distribution to patient transporter. Schedules breaks and lunch for patient transporters according to patient volumes. Immediately reports to Manager any problems with patient transporters or undue delays in transporting patients. Upon request, coordinates area function in absence of Resource Coordinator. Other duties as assigned. Qualifications Required: High School diploma or acceptable equivalent. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
    $32k-41k yearly est. 2d ago
  • Dispatcher

    Atg Management Services 4.2company rating

    Dispatcher job in Tinley Park, IL

    Private Ambulance Company seeking mature individual to fill dispatch role within our 4 Company dispatch center. Job details: Answering incoming customer requests for Ambulance Transportation Customer service Ability to understand and use CAD dispatch system Dispatching both non-emergency and emergency ambulances Knowledge of Chicago Metro area and surrounding communities. Prior ambulance dispatching preferred but will train the right candidate. Company offers competitive pay, benefits (Health, dental, life Insurance) 401K, PTO (paid time off) We look forward to meeting with you. ALL OTHER EMPLOYEE BENEFITS CAN BE VIEWED ON OUR WEBSITE ********************************
    $31k-39k yearly est. Auto-Apply 60d+ ago
  • Police Dispatcher

    Triton College, Il 4.1company rating

    Dispatcher job in River Grove, IL

    Essential Function: Receives incoming telephone calls, persons who walk-in and police radio communication. Screens, directs and dispatches and documents communications. Qualifications Education: High school diploma or equivalent Skills: Ability to use computer efficiently; clear speaking voice and ability to interact with people; ability to prioritize and multi-task in a fast-paced environment; ability to write and type at a professional level in regards to English grammar and spelling; remain calm in high-stressed situations; communicate effectively with the general public, co-workers, and emergency service agencies both verbally and in writing; ability to work in a team environment and be able to maintain confidentiality Responsibilities 1.Answer incoming emergency and routine assistance calls for the Police Department. 2.Independently assess need and urgency of requests and situations and dispatch emergency response personnel including law enforcement personnel and mutual aide personnel to incident/accident scenes. 3. Receive and accurately relay/transcribe information, messages and requests for the Communications Center. 4. Enter data and information into Triton College Police Department and State computer databases. 5. Operate radio and telecommunication systems including UHF & VHF mobile and portable radios, fax machines, and telephones. 6. Maintain knowledge of current communication policies and procedures and state, national and local dispatch standards. 7. Participate in on-going training. 8. Answer telephone requests for information, performs emergency warning notifications, perform clerical and general office functions, and provide court testimony as required. 9. Monitor burglar and fire alarms, and notify appropriate person/agency as required, operates LEADS system: Enters stolen vehicles/items, missing persons and other information, maintains logs, record and file as required. 10. Operate closed circuit television systems and numerous interior and exterior controllable cameras throughout campus. 11. Other duties as assigned.
    $27k-31k yearly est. 60d+ ago
  • Service Dispatcher

    Master Solutions 3.9company rating

    Dispatcher job in Naperville, IL

    Do you love helping customers, juggling busy schedules, and keeping a team on track? Thrive in a fast-paced environment with clear communication and strong organization? If you enjoy making a difference every day, we'd love to talk. Master Solutions, a growing Managed IT Services Provider in Naperville, IL, is hiring a Service Dispatcher. You'll be the communication hub between clients and technicians, triaging requests, scheduling resources, and keeping support running smoothly. No technical expertise needed, so if you're organized, customer-focused, and enjoy keeping operations moving, let's connect! To the qualified Service Dispatcher, we offer: Competitive Compensation - $42,000 - $55,000 based on experience Sign-On Bonus - Join our team and get rewarded from the start Paid Overtime - Earn extra for the hard work you put in Generous Paid Time Off - Start with 10 days of PTO per year plus holidays Comprehensive Health Benefits - Medical, dental, and vision insurance 401(k) with Company Match - Invest in your future Primary Duties of the Service Dispatcher: Service Coordination & Scheduling Prioritize and schedule service tickets for technicians. Monitor the service board and follow up to keep tickets moving. Balance workflow to match technician availability with client needs. Client Communication Act as the first point of contact for service requests. Gather key details, triage issues, and route tickets appropriately. Documentation & Process Support Keep ticket notes, client details, and schedules accurate and current. Maintain dispatch systems/workflows and recommend process improvements. Operational Support Track SLAs and response times to support service metrics. Help prepare daily schedules, reports, and follow-up lists. Professional Expectations for the Service Dispatcher: Alignment with Company Values Excellent Communication & Customer Service Problem-Solving & Proactive Thinking Time Management & Organization Team Collaboration Willingness to Learn & Taking Initiative. Master Solutions, Inc. has been in business for 30 years, serving small and medium-sized businesses in the Chicago area in multiple industries and is excited about what's on the horizon. We are located in Naperville, Illinois. Join our dynamic team, gain valuable hands-on experience, and receive expert training from seasoned professionals. As a key player on the front lines, you'll work directly with clients, providing the technology solutions they need to achieve their business goals.
    $42k-55k yearly Auto-Apply 17d ago
  • Dispatcher

    Fenix Parts Inc. 3.9company rating

    Dispatcher job in Montgomery, IL

    We are looking for exceptional individuals to join our growing team. This is a Monday through Friday, _____ shift (hours) dispatch opportunity. We offer a great benefit package that includes medical, dental, vision, 401K, and PTO/Vacation. What you'll do on a typical day: Always maintain a safe and compliant workplace Develop efficient and balanced delivery routes Schedule loaders and drivers to ensure timely completion of routes and timely deliveries Communicate with customers and sales team as needed to confirm, update, schedule, and plan deliveries to meet customer needs Build and print routes for drivers daily, including but not limited to invoices, shipping documents, route sheets, barcode labels, manifests and any special instructions as needed Prepare daily reporting for on-time performance, report times, vehicles & trip itineraries Review driver's paperwork (VCR and logbook) and file appropriate paperwork including tracking of DOT hours Review and update routes, including adding new customers based on daily communication and reroutes existing customers as required Follows up on VCR (Vehicle Condition Report) reports with maintenance Assists drivers with problems/issues as issues arise (during the day or at the end of the route), debrief drivers on daily performance Communicate performance standards and objectives, and monitor operations and work of all route Team Members. What you need to succeed at Fenix Parts, Inc.: At a minimum, you'll need: High school diploma or equivalent (some college preferred) At least 3-5 years of Transportation/Logistic experience preferred but not required Must have strong communication, customer service and organizational skills Must have ability to multi-task Demonstrated knowledge of computer software applications to include spreadsheets and word processing Benefits: Medical Dental Vision 401K Short- and long-term disability Voluntary Life Be part of something big. Join our amazing team, today!! Fenix Parts, Inc. is a leading recycler and reseller of original equipment manufacturer (OEM) automotive products in the United States. The Fenix companies have been in business an average of more than 25 years and currently operate from 27 locations throughout the U.S. Our primary business is auto recycling, which is the recovery and resale of OEM parts, components and systems reclaimed from damaged, totaled, or low value vehicles. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status Fenix Parts, Inc. adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with Fenix policies which are in place to safeguard our employees and customers.
    $31k-39k yearly est. Auto-Apply 16d ago
  • Warehouse Dispatcher

    Surestaff

    Dispatcher job in Elk Grove Village, IL

    SURESTAFF is immediately hiring Warehouse Dispatchers for a large, well-known client in Elk Grove Village, IL. As a Warehouse Dispatcher for SURESTAFF, you will work in a fast-paced distribution environment and be involved in all aspects of warehouse operations including: Shipping & Receiving (Picker / Packer) Quality Assurance Inventory Control (RF Scanners) SURESTAFF is invested in their team members! All temp-to-hire employees are offered competitive compensation of $23/HR as well as a benefits package including health insurance (medical, dental, and vision). Available shifts include: 2nd Shift: 3pm - 1am (Sunday - Wednesday) (Wednesday - Saturday) Responsibilities of the Warehouse Dispatcher: Pick, pull, and prepare orders while maintaining an organized shipping and receiving area. Process inbound and outbound shipments. Load and unload pallets. Scan items into inventory control system using RF Scanner. Safely & efficiently use warehouse equipment including pallet jack, hydraulic jack, RF Scanner, computers, and handheld printers. Perform cleaning and maintenance duties and report any unsafe work area conditions. Required Qualifications of the Warehouse Dispatcher: Previous Trucking/Warehouse Dispatch experience High attention to detail and safety/compliance. Demonstrate good communication skills, problem-solving skills, and sound judgement. Ability to work overtime as needed. About Surestaff At Surestaff, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. With an estimated yearly revenue of $295 million, Surestaff was recently named one of the largest staffing firms in the U.S. by Staffing Industry Analysts (SIA). We understand that finding the right job is about more than just a paycheck - it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you'll enjoy when you partner with us: Access to a wide range of job opportunities Competitive pay Health and Wellness Programs (including EAP) Medical benefits including medical, vision, dental, and prescriptions Electronic weekly pay Employee Advocacy & Personalized Job Support Surestaff also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Surestaff is an equal opportunity employer. Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Surestaff is the place for you. Let's get started today!
    $23 hourly 25d ago
  • Dispatch Supervisor

    Get Fresh Produce 4.2company rating

    Dispatcher job in Bartlett, IL

    Job Description Get Fresh Produce has been in business since 1982, providing fresh produce and other products to restaurants and other end users in the Chicago area. We are currently accepting applications for a Dispatch Supervisor to work at our Bartlett, IL, main location. Enjoy competitive pay, full benefits, and a stable work environment with a growing company. The Dispatch Supervisor position will provide day-to-day oversight of the Transportation employees at the assigned location and/or region. This role will guide drivers and ensure success by reviewing driver performance, ensuring compliance, and resolving driver and equipment issues, and routing of routes. Essential Functions: Hands-on dispatch supervisor, including driver coaching, evaluations, and training being performed on night shift Manage, safety, disciplinary actions, equipment use, support outbound dispatch of routes, Ability to learn routing as contingency planning to the dispatch team Support Department of Transportation compliance, including driver fitness and random drug screen programs Resolve service opportunities in collaboration with the sales, customer service, warehouse operations, and dispatch operations departments Collaborate regularly with dispatch operations personnel, related to business changes, trucks, and other remote market support Coordinate with load out planning through produce pro software routing Participate in the hiring of drivers, including interviewing, road testing, and onboarding as needed Collaborate and excel in working with other functional areas to create efficient and effective processes for servicing customers Maintain organized, written employee training, and safety investigation records. In coordination with Get Fresh Produce Human Resources Manage daily route sheets to review driver availability and overall equipment usage, weekly hours verification through payroll systems, and performance Review routing optimization of each route, to ensure routes are in order and routes are set up for on time customer deliveries Assign pick up and backhauls to routes, for the following business day, and review emails from our OPCO's Review OPCO's of remote markets to ensure the markets are routed for on time delivery Other Essential Functions: Maintain regular and satisfactory full-time attendance Perform work outside of normal business hours as required Perform special projects as assigned by the Director of Outbound Logistics - Get Fresh Produce, LLC Competencies: Excellent verbal and written communication skills Ability to prioritize, multi-task, and set goals with accuracy and diligence Self-managed, motivated, and resilient with the ability to work through demanding situations Proven leadership skills with focus on turnover reduction and team motivation Organized and attention-to-detail approach Highly resourceful Innovative and creative thinking Complex problem-solving Strong relationships and interpersonal skills Education & Experience: High school diploma or GED required; associate's or bachelor's degree in logistics, supply chain, management, business, or a related field preferred At least 4+ years of transportation and supervisory experience. Prior distribution or food industry experience a plus Proficient PC skills in CRM and Enterprise Resource Planning (ERP) systems- Produce Pro, Microsoft Office (particularly Excel), and common E Mail systems Knowledge of driver safety and DOT compliance requirements is a plus Speak and write English satisfactorily Compensation: Salary range: $75,000- $80,000 (based on experience) Schedule: 8:00pm - 5:00am (Sunday - Friday with 1day off during the week and Saturdays off) Ability to work Holidays Ability to work a 6th day as needed based on business needs on occasions Bartlett, IL location, this is an in-person position Physical Demands: Stand or sit for long periods of time Benefits: Health & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life) Paid Time Off Holidays 401(k) with Company Match Weekly Paid Career Advancement Opportunities All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
    $75k-80k yearly 2d ago
  • Communications Center Ambulance Dispatcher

    Medical Express Ambulance Service

    Dispatcher job in Skokie, IL

    Ambulance Communications Center - Dispatcher The Ambulance Dispatcher is responsible for proper deployment of resources and System Status Management. A preferred candidate will have EMS and Communications Center experience. The candidate must also have excellent communication and data entry skills. ESSENTIAL FUNCTIONS: Appropriate deployment of emergency and non-emergency resources. Interact with field personnel professionally over the phone and radio. Receive requests for ambulance transportation. HIPAA Compliance. Ability to make decisions consistent with policy and guidelines. Ability to think logically and quickly during an emergency. MEDEX OFFERS: Competitive wages and benefits including; Blue Cross & Blue Shield Medical, Dental, and Vision Insurance Pet Insurance Disability Insurance through AFLAC Paid Time Off Tuition Reimbursement Available 401K with match Uniform Allowance Flexible Scheduling Educational Opportunities & Sponsored Con-Ed Membership to NAEMT Supportive & Respectful Environment QUALIFICATIONS: Experience in communications and customer service. Good judgment and remain calm in high-stress situations. Detail-oriented and able to perform clerical functions. Must be able to read, write and comprehend the English language. Communicate effectively, via telephone and radio to obtain and provide relevant information. LOCATIONS: This position is located in Skokie, IL EDUCATION, LICENSURE & CERTIFICATIONS: High School graduate or General Equivalency Diploma (GED). OTHER REQUIREMENTS: Licensed EMT, EMD, or experienced EMS Dispatch (preferred).
    $40k-55k yearly est. 6d ago
  • Dispatcher / Driver Supervisor

    Zoom Elite Transportation LLC

    Dispatcher job in Lake Zurich, IL

    Job DescriptionBenefits: 401(k) Bonus based on performance Flexible schedule Paid time off Training & development Driver Supervisor At Zoom Elite Transportation, the Driver Supervisor plays a critical role in ensuring the efficiency, safety, and professionalism of our transportation services. This position is responsible for overseeing the performance of our drivers, maintaining operational excellence, and ensuring compliance with company policies and regulations. Key Responsibilities: Driver Management: Supervise and support drivers, ensuring they adhere to schedules, safety protocols, and customer service standards. Training and Development: Conduct training sessions to improve driver performance, safety awareness, and operational knowledge. Route Coordination: Oversee route planning and scheduling to optimize efficiency and meet customer expectations. Safety Compliance: Monitor vehicle maintenance, driver logs, and safety checks to ensure compliance with local, state, and federal regulations. Problem Resolution: Address and resolve any operational or customer service issues involving drivers or transportation services. Performance Monitoring: Conduct regular performance reviews and provide constructive feedback to drivers. The Driver Supervisor at Zoom Elite Transportation is an integral part of our team, dedicated to upholding our standards of safety, reliability, and excellence in every journey. This role ensures that our operations run smoothly and that our customers receive the exceptional service they deserve Qualifications Valid CDL driver's license with a clean driving record- With SBE and P endorsements Experience in commercial driving and shuttle operations Mechanical knowledge related to vehicle maintenance Familiarity with various types of commercial vehicles, including buses Ability to operate manual transmission vehicles Previous experience as a delivery driver or in paratransit services Strong organizational and communication skills for effective supervision Job Type: Full-time Pay: range $25.00 per hour- $28.00 per hour Expected hours: No less than 40 per week Schedule: 8 hour shift Monday to Friday Weekends as needed
    $25-28 hourly 11d ago
  • Dispatcher

    Parlor Hospitality Group LLC

    Dispatcher job in Chicago, IL

    DISPATCHER Located in the heart of the West Loop, Wicker Park, and River North, Parlor's menu features fresh, local ingredients for brunch, lunch, dinner and late-night service. Our ideal dispatcher receives orders on the phone, on tablets (from third party delivery services), and in person. Orders must be rung in correctly and efficiently. Organizing of orders, ensuring the correct items are included and orders are given to the right person. We are looking for passionate industry professionals. RESPONSIBILITIES Communicate with drivers on delivery needs Assemble assigned delivery orders (i.e. add plates, dressings, etc.) Other responsibilities that may be assigned based on business (i.e. answer phones, basic food prep, fold boxes, light cleaning, etc.) REQUIREMENTS 1+ years of Customer Service Experience Good phone voice / upbeat personality Ability to multitask with computers and technology Problem solving and critical thinking skills Great communicator and works well under pressure Past dispatching experience is a plus Your resume will be reviewed by a member of our team, and we'll reach out to you directly if there's a fit. All interviews will be via phone, Google Meet, or live with a member of our Hiring teams. Equal Employment Opportunity Employer: Parlor is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender, gender identity and gender expression, or any other characteristic protected by law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.
    $32k-42k yearly est. Auto-Apply 60d+ ago
  • Dispatcher

    BFPK

    Dispatcher job in Chicago, IL

    Join Our Team as an Operations Dispatcher (Hybrid / Driver Ready) Are you an experienced professional looking to take the next step in your career? At Trans One, Inc. , we're searching for a motivated and detail-oriented Operations Dispatcher to join our team. With a focus on efficiency and reliability, we pride ourselves on delivering exceptional service to our clients while fostering a supportive and collaborative work environment. About the Role As an Operations Dispatcher, you'll play a key role in ensuring smooth day-to-day operations. This hybrid position requires a candidate who is not only adept at managing dispatch tasks but is also ready to step into a driver role when needed. If you thrive in a fast-paced environment and enjoy wearing multiple hats, this might be the perfect opportunity for you. What You'll Be Doing Your responsibilities will include: - Coordinating and managing dispatch operations to ensure timely deliveries and pickups. - Communicating effectively with drivers, customers, and other team members to address scheduling and logistical needs. - Monitoring routes and schedules to optimize efficiency and minimize delays. - Stepping into a driver role when required to support operational needs. - Maintaining accurate records and documentation for dispatch and driver activities. - Troubleshooting and resolving any operational challenges that may arise. What We're Looking For To succeed in this role, you'll need: - 3 years of experience in dispatching, logistics, or a related field. - Strong organizational and multitasking skills to manage multiple priorities effectively. - Excellent communication abilities to coordinate with team members and clients. - A proactive and flexible attitude, with a willingness to step into different roles as needed. - Familiarity with Microsoft Teams is a plus. Why Join Trans One, Inc? At Trans One, Inc., we believe in creating a workplace where our team members feel valued and empowered. While this position does not include additional benefits, you'll have the opportunity to work in a dynamic environment where your contributions make a tangible impact. Our Culture and Values We are a team that values Safety, hard work, adaptability, and a commitment to excellence. At Trans One, Inc., we foster a culture of collaboration and respect, ensuring that every team member has the tools and support they need to succeed. Ready to Apply? If you're ready to bring your expertise and enthusiasm to our team, we'd love to hear from you! Apply today and take the first step toward a rewarding career with Trans One, Inc. Trans One, Inc.is an equal opportunity employer." help me create some screener questions
    $32k-42k yearly est. 23d ago
  • Service Dispatch Coordinator

    Industrial Battery Products 3.1company rating

    Dispatcher job in Bolingbrook, IL

    The Service Coordinator - Reactive Services is responsible for working closely with branch personnel and customers to ensure the efficient scheduling, documentation, and billing of service-related products and reactive repairs. This role requires strong organizational skills, problem-solving abilities, and the ability to build relationships with IBP personnel and customers to deliver reliable and responsive service support. CLASSIFICATION: Non-exempt, hourly position Full-time Day shift Reports to the Service Manager ESSENTIAL FUNCTIONS: Scheduling & Coordination: Record all service calls received via phone and email in Wello. Assign and schedule service calls for technicians through Wello. Maintain Wello schedule to meet customer needs and optimize technician efficiency. Coordinate with the Proactive Service Coordinator on technician scheduling. Manage technician work schedules, ensuring efficient job assignments. Communicate progress of in-house repairs, incoming repairs, and pre-scheduled field service projects with DCPPs. Documentation & Record-Keeping: Review all open work orders in Wello to ensure timely completion. Process all incoming Wello documents for billing in SAP B1. Complete the Daily Activity Report. Maintain records of completed service calls and track warranties. Review service report analysis of completed tasks to ensure efficiency and accurate reporting. Billing & Financial Processing: Complete invoicing for all in-shop service work once the sales order has been prepared by the Service Manager. Quote field service repairs to customers or DCPPs, depending on the customer and situation. Process warranty claims, including charger warranty documentation and EPM paperwork. Handle charger warranties, including quoting, ordering parts, processing RMAs, shipping parts back, and invoicing. Research information in SAP B1 and provide timely resolutions to customers and internal departments. Inventory & Equipment Management: Coordinate with the Inventory Coordinator in organizing parts and supplies for field services. Track the progress of in-house repairs and service jobs in coordination with the Service Manager and Shop Foreman. Safety & Compliance: Ensure compliance with IBP's safety policies and procedures, reporting any unsafe conditions. JOB REQUIREMENTS: High school diploma or equivalent. Ability to pass a background check, including criminal, credit, and motor vehicle reports (state-dependent). Ability to pass a drug screening prior to hire. PHYSICAL DEMANDS: Work primarily in a professional office setting. Regularly required to sit, stand, walk, talk, and hear, both in person and via phone. Frequent use of hands to operate office equipment, reach with arms, and handle paperwork. Ability to lift up to 25 pounds.
    $36k-45k yearly est. Auto-Apply 10d ago
  • Dispatcher, Part-Time

    Elmhurst University

    Dispatcher job in Elmhurst, IL

    Posting Text Posting Number S00672P Position Status Non-Exempt Reporting Relationship(s) Assistant Director of Public Safety for Communications and Support Services Supervisory Relationships Job Summary The Dispatcher reliably and effectively functions as the in-office Public Safety representative, answering calls for service and communicating with patrol staff, Facilities Management personnel, Residence Life and other offices. Monitors alarms, access control and video security systems, and uses those systems to retrieve information in a timely manner. Maintains basic records associated with daily shift activities, and performs data entry of incident reports, parking records and other department information in an accurate and timely manner. In the event of an emergency situation, activates the University's emergency procedures to protect life, prevent injury, protect property, and initiates emergency notifications. Salary Range $19.00. This is the expected hourly rate for this position. Essential Functions * Answers telephone calls, walk-up inquiries, and requests for service. * Gathers appropriate information to assess situations for the proper response and articulates the necessary information to responding officers. * Communicates with 911 personnel to request emergency assistance for police, fire and medical response to campus. * Initiates emergency response procedures, and fulfills responsibilities in handling emergencies in accordance with department's emergency procedures. * Communicates with Public Safety and Facilities Management personnel by phone, radio and in-person, to resolve calls for service and emergency situations. * Operates computer-based security systems, including video security systems, access control/alarm systems, emergency broadcast systems, fire alarm monitor, 911 call-alert computer, incident report database and dispatch call database. * Uses capabilities of these systems to monitor activity, respond to and manage emergency situations, and collect information to support routine and emergency information needs. * Issues parking permits and University ID's, and maintains parking permit files and database. * Performs data entry in the University's main student/employee data system, and utilizes the system to acquire information needed for routine and emergency purposes. * Prepares and enters information accurately in incident reports and work orders as needed. Electronically distributes reports according to department procedures. * Interacts in a calm, professional and cordial manner with members of the campus community, including students, staff and faculty, as well as visitors to campus. * Maintains positive working relationships with campus personnel and local emergency responders. * Maintains accurate daily log of events. * Performs occasional light administrative tasks. Other Duties and Responsibilities * Demonstrates a strong commitment to continuous improvement. * Supports the University's mission, vision and values. * Performs other duties as assigned. Minimum Qualifications * High school diploma. * Ability to speak clearly and be understood via radio and phone communication. * Ability to read comprehensively and apply both written and verbal directives. * Normal hearing, due to the heavy volume of telephone and radio communication, audible alarms, and duties requiring monitoring of police/fire/EMS radio traffic. * Strong command of the English language. * Ability to maintain calm and professional demeanor during stressful or critical situations. * Ability to communicate department/University policies and procedures in a professional manner. * Strong computer skills, including solid experience with Microsoft Office products. * Comfortable with technical equipment to include, radios, scanners, electronic access control, fire panels and PC based programs. * Ability to work varying shifts, as required to meet departmental requirements. Preferred Qualifications * Experience as a public safety/911 or campus security dispatcher. Working Conditions/Physical Requirements The essential functions of this position are primarily performed in an indoor dispatch center environment, with limited exposure to outdoor weather conditions. Work is often sedentary in nature and requires remaining in a stationary position for extended periods. Required abilities include clear speaking and active hearing for telephone, radio, and in person communication, using close and distance vision when reading documents and monitoring screens, and performing frequent tasks with repetitive fine motor skills, such as typing, writing, and operating dispatch systems and equipment. Work may require occasional lifting, bending, carrying, or otherwise moving objects weighing up to 15 pounds. Qualified applicants who can perform the essential functions of this position with or without reasonable accommodations will be considered. Work Hours This is a part-time position. Shift coverage may include Friday to Saturday, Saturday to Sunday, and Sunday to Monday 10:00 pm - 6:00 am. Must be willing to work weekends, holidays, and overtime as required. Posting Date 10/23/2025 Closing Date Open Until Filled Yes Special Instructions to Applicants An overview of Elmhurst University benefits is available here. This position is designated by Elmhurst University as being safety sensitive. Per University policy, employment in this position is contingent upon completion of a pre-employment drug test with satisfactory results. Testing is performed at the University's expense in an approved facility within one week of acceptance of a written offer of employment. Candidates may communicate with the testing facility and with Human Resources to explain any positive test results. For additional information regarding this policy, candidates may email Human Resources at *************** for assistance. Elmhurst University is a leading four-year institution of higher education that seamlessly blends a liberal arts education and professional preparation to help students acquire knowledge and skills for enduring success. Founded in 1871, Elmhurst now offers more than 70 undergraduate programs of study, more than 20 graduate and certificate programs in flexible formats, and the Elmhurst Learning and Success Academy for young adults with differing abilities. Elmhurst University ranks among the top 10 best regional colleges and universities in the Midwest, according to U.S. News & World Report. Recruiting and retaining a diverse workforce is a critical component of the University's mission, vision and core values. Our commitment stems from the belief that an institution of higher learning is enriched by the presence of diversity. Elmhurst University is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, sexual orientation, religion, age, creed, ancestry, veteran status, marital status, disability, or any other characteristic protected by law. Direct Link to this Posting *********************************************
    $19 hourly 60d+ ago
  • Service Dispatcher (Customer Service)

    Raynor Door Company

    Dispatcher job in Winnetka, IL

    Job DescriptionDescription: Raynor Garage Door Company is a third-generation, family-owned business proudly serving the Northfield, IL area since 1948. We specialize in the installation and service of garage doors, openers, gate operators, and access control systems for residential and commercial clients. We are currently seeking a high-energy, detail-oriented team player to join our office staff as a Service Advisor/Dispatch coordinator. In this role, you'll be the first point of contact for customers, helping them schedule appointments, resolve issues, and stay informed throughout the service process. Key Responsibilities Provide excellent customer service by phone and email Accurately understand customer needs and offer appropriate solutions Schedule service appointments and coordinate technician assignments based on skill set and availability Dispatch technicians to job sites and monitor work progress Communicate job status updates to customers in a timely and professional manner Maintain and update customer records and service history Review active jobs to ensure quality, timeliness, and customer satisfaction Explain warranty policies and service coverage to customers Recommend additional services or current promotions when applicable Keep your work area organized and maintain a professional appearance Requirements: Job Requirements: Strong customer service skills (phone and/or in-person experience) Excellent communication and multitasking abilities High school diploma or GED Proficient with Microsoft Word, Excel, and Outlook Strong attention to detail and organizational skills Ability to work in a structured environment and collaborate with a diverse team Must be results-oriented and able to manage multiple tasks efficiently Valid driver's license Must pass a pre-employment drug screening Preferred: Prior experience in a service or dispatching role Experience with Microsoft Dynamics (Great Plains) or ACT! CRM Benefits available to Customer Service Adviser include: 401(k) Plan Paid Time Off Program Company Closes in Observance of Major Holidays Available Medical & Dental Insurance Company-Supplied Work Clothes
    $32k-41k yearly est. 10d ago
  • Dispatch Supervisor

    Transdevna

    Dispatcher job in Chicago, IL

    Transdev in Melrose Park, IL is hiring a Dispatch Supervisor. Our Dispatch Supervisor ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. * This position is located in Melrose Park, IL Transdev is proud to offer: Non-CBA Position: * Competitive compensation package of minimum $25.00 - Maximum $27.00 Benefits include: * Vacation: up to two (2) weeks * Sick days: 5 days * Holidays: 12 days; 8 standard and 2 floating * Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: * Oversee and assist road service and trip performance measures, i.e. route start time, on-time performance, incidents, oversee dispatch performance * Respond to customer questions and concerns about no shows, cancellations, and missed trips. * Manage vehicle operator emergency situations & escalated calls. * Supervise staff on weekends and evenings. * Manage department reports and other communication tools. * Train new employees. * Other duties as required. Qualifications: * High school diploma or GED equivalent * Minimum of 2-3 years of transit supervisory experience preferred. * Excellent communication & interpersonal skills. * Must be able to work shifts or flexible work schedules as needed. * Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: * Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. * Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces * Push and pull objects up to XX pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level * Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Operations Support Job Type: Full Time Req ID: 6324 Pay Group: DVF Cost Center: 55443 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $25 hourly 5d ago
  • Dispatch Supervisor

    MV Transit

    Dispatcher job in Chicago, IL

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Dispatch Supervisor to supervise a large Dispatch department. He/she will be responsible for ensuring the Dispatch department maintains effective daily communication with drivers, including those run by subcontractors; to continually monitor service making proactive adjustments to maximize on time performance and productivity; demonstrate effective use of scheduling software, two-way radio communication, telephone, and data analysis skills. Job Responsibilities: * Manages and coordinates technical workforce job completion. * Customer complaint resolution. * Obtain daily service disruptions in Excel Workbook. * Oversee improvement in customer satisfaction and dispatch satisfaction. * Maintain a professional demeanor and appearance. * Ensure that dispatch personnel are effectively performing linked function between the operators and customers by monitoring the responses to customer service requests and by ensuring appropriate prioritization and dispatch of service requests to Senior Management. * Provide subordinate coaching and assistance when required. * Communicate with Management as needed to maximize efficiencies and resolve issues. * Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees. * Interviews applicants; Handles employee grievances and complaints. * Monitor specific charts and daily graphs to ensure that all service calls are being managed and completed in a timely manner. * Monitor real time call flow, inbound dispatcher availability, Service Levels and other critical call statistics to ensure calls are answered in a timely manner and abandon calls are minimized. * Fill in as a Dispatcher when required. * Recommend promotions. * Ensure overall compliance with various office policies such as: uniforms, use of electronic devices, phone compliance, meal breaks and attendance. Qualifications Talent Requirements: * College Degree in Business Management or Administration or will have degree within the next six (6) months. * Ability to manage multiple projects while managing 7 day/week operations. * At least three (3) to five (5) years successful supervisory experience preferred. * Ability to effectively lead a diverse group of individuals to successfully achieve the goals of the Dispatch Department. * Ability to learn and demonstrate efficiency in the use of Trapeze. * Strong customer service skills. * Ability to work independently and follow directions. * Ability to adapt and remain flexible in a dynamic environment. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast
    $33k-50k yearly est. Auto-Apply 32d ago
  • Lead Scheduler / Energy Services Dispatcher (Part-time)

    Smartwork Energy Partners

    Dispatcher job in Lombard, IL

    SmartWork Energy and our independent brokers are innovating the way businesses use and conserve energy. Not just an energy sales company, we are a TECHNOLOGY company with an Inspired Vision: to empower businesses of all sizes and consumers with efficient connectivity and supply solutions, educating them on information they will need to reduce monthly costs and minimize their carbon footprint. If you are highly organized, great with customer service, have professional phone and in-person communication skills - we may have a position for you to earn part-time income on an opportunity that is start-up in spirit and can only get better. Join us and the fast-growing Internet of Things (IoT) marketplace- a billion-dollar business opportunity that will immediately impact your earnings potential and our planet in positive ways! Job Description Review leads from various on-line marketing apps/sources for specific Smartwork jobs and tasks. Reach out professionally and politely in negotiating work to be completed, costs and scheduling logistics with firm organization around calendar management in GSuite / Gmail environment. Send written confirmation for each set appointment and post-job surveys. Identify needs and generate new consulting meetings for our sales team whenever opportunities arise for Energy surveys for office building locations. Qualifications High School or GED equivalent, and 1 or more years customer-facing work experience required. A polished blend of Marketing and sales, with dispatch or scheduling logistical background a plus. Familiar as user for services apps like Thumbtack, AngiesList, HomeAdvisor, Takl, or similar. Able to manage Google/gmail calendar from multiple identies on laptop or smartphone. No phone provided, need to be proficient on managing activity through mobile apps and field or make calls on your own phone. Additional Information The right Lead Scheduler earns these Benefits: Training- Ongoing education and 2-week "in-job" Training with regular follow-up educational opportunities. Free webinars and independent professional development. Materials - Presentation Materials and selling collateral are provided in hard copy and digitally. Pay - The SmartWork Energy Lead Scheduler position pays for performance - with compounding residual monthly commissions and offers unlimited earning potential. Top performers earn promotions rapidly. Medical - As this role is defined as part-time, our Smart Work energy Alliance affiliates are not offering health, dental, vision or life insurance benefits in 2018. SmartWork Energy Partners is an Equal-Opportunity employer
    $32k-41k yearly est. 60d+ ago
  • Experienced Dispatcher

    Advantage Auto Group

    Dispatcher job in Calumet City, IL

    Job Description Be a Key Player in Our High-Volume Service Department! Advantage Toyota of River Oaks is looking for a skilled and experienced Automotive Dispatcher to join our growing service team. If you're detail-oriented, highly organized, and thrive in a fast-paced environment, we want to talk to you! Your Role: Assign repair orders efficiently based on technician skill level, availability, and job complexity Maintain a steady workflow by monitoring job progress and technician productivity Coordinate with service advisors to ensure timely repairs and customer satisfaction Assist in balancing shop capacity and meeting daily service targets Communicate effectively with all service department staff What We're Looking For: 2+ years of dispatching experience in a dealership or high-volume service center Strong knowledge of automotive service operations and technician capabilities Clear, professional communication and multitasking skills Proficiency with scheduling and repair order management systems We Offer: Competitive compensation based on experience Full benefits package including medical, dental, and vision insurance 401(k) with company match Paid time off and employee discounts A team-oriented work environment focused on growth and success
    $32k-42k yearly est. 11d ago
  • Service Dispatcher

    Master Solutions, Inc. 3.9company rating

    Dispatcher job in Naperville, IL

    Job DescriptionDo you love helping customers, juggling busy schedules, and keeping a team on track? Thrive in a fast-paced environment with clear communication and strong organization? If you enjoy making a difference every day, we'd love to talk. Master Solutions, a growing Managed IT Services Provider in Naperville, IL, is hiring a Service Dispatcher. You'll be the communication hub between clients and technicians, triaging requests, scheduling resources, and keeping support running smoothly. No technical expertise needed, so if you're organized, customer-focused, and enjoy keeping operations moving, let's connect! To the qualified Service Dispatcher, we offer: Competitive Compensation - $42,000 - $55,000 based on experience Sign-On Bonus - Join our team and get rewarded from the start Paid Overtime - Earn extra for the hard work you put in Generous Paid Time Off - Start with 10 days of PTO per year plus holidays Comprehensive Health Benefits - Medical, dental, and vision insurance 401(k) with Company Match - Invest in your future Primary Duties of the Service Dispatcher: Service Coordination & Scheduling Prioritize and schedule service tickets for technicians. Monitor the service board and follow up to keep tickets moving. Balance workflow to match technician availability with client needs. Client Communication Act as the first point of contact for service requests. Gather key details, triage issues, and route tickets appropriately. Documentation & Process Support Keep ticket notes, client details, and schedules accurate and current. Maintain dispatch systems/workflows and recommend process improvements. Operational Support Track SLAs and response times to support service metrics. Help prepare daily schedules, reports, and follow-up lists. Professional Expectations for the Service Dispatcher: Alignment with Company Values Excellent Communication & Customer Service Problem-Solving & Proactive Thinking Time Management & Organization Team Collaboration Willingness to Learn & Taking Initiative. Master Solutions, Inc. has been in business for 30 years, serving small and medium-sized businesses in the Chicago area in multiple industries and is excited about what's on the horizon. We are located in Naperville, Illinois. Join our dynamic team, gain valuable hands-on experience, and receive expert training from seasoned professionals. As a key player on the front lines, you'll work directly with clients, providing the technology solutions they need to achieve their business goals. Powered by JazzHR QHRqTC09kb
    $42k-55k yearly 18d ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Lake Forest, IL?

The average dispatcher in Lake Forest, IL earns between $29,000 and $48,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Lake Forest, IL

$37,000

What are the biggest employers of Dispatchers in Lake Forest, IL?

The biggest employers of Dispatchers in Lake Forest, IL are:
  1. First Student
Job type you want
Full Time
Part Time
Internship
Temporary