Dispatcher
Dispatcher job in Porter, WA
SHERIFF'S OFFICE DISPATCHER
Ozaukee County Sheriff's Office
Full-Time (40 hours per week)
Starting Rate of Pay 2025: $25.91 - $33.10 based on experience with an excellent benefit package and WI Retirement System
LATERAL TRANSFERS ACCEPTED
POSITION SUMMARY:
The Ozaukee County Sheriff's Office, an equal opportunity employer, is accepting applications for Dispatcher. A Dispatcher's primary responsibility is to receive and transmit reliable information to facilitate communications for law enforcement, fire and EMS personnel 24/7 during emergency and non-emergency operations; and make inquiry with local, State and Federal data resources, record a variety of data and other duties as assigned. Dispatchers are often the first point of contact for people in desperate need of help. Candidates need to work well under stress, must remain calm and keep their wits about them, and make sense of what the caller is dealing with so they can provide the exact emergency services needed.
JOB DESCRIPTION
Communicates with police/fire/EMS staff via radio. Communicates with the public via phone in both emergency and non-emergency capacity. Assesses information and routes as needed. Exposed to hostile, volatile situations via the telephone. First point of contact for people in need of assistance. Multi-tasks phone calls and radio transmissions simultaneously in order to send the appropriate assistance to the caller in an appropriate amount of time.
Processes requests for an ambulance while following EMD protocols. On-going reviews and trainings in EMD protocols, rules, and axioms. Assists in giving life-saving directions to civilians over the phone.
Performs inquires with local, state, and federal data bases. Enters, updates, and cancesl files regarding wanted persons, missing persons, stolen property, and restraining orders, Processes teletype messages and respond or route accordingly.
Provides support services to all divisions within the Sheriff's Office as needed to include processing requests for criminal history records, name/address/call history, researching suspect information.
Enters pertinent information provided by the caller and officer into the Records Management System.
Education and/or Experience Requirements:
General high school diploma or GED.
Previous experience in dispatching, law enforcement, fire, or EMS operations preferred but not required.
Licenses, Certifications, and Other Requirements:
Valid driver's license
Time System Advanced Certification
Emergency Medical Dispatch Certification
CPR
Incident Command System
IPAWS Certification
Knowledge of radio-telephone operations and procedures.
Procedures used in operating Computer Aided Dispatch and 9-1-1 systems.
Ability to follow policies and procedures of receiving and processing emergency calls.
Ability to use computer systems/software currently used in the Dispatch Department.
Knowledge of law enforcement codes, practices and methods.
Knowledge of City, state and federal laws as they apply to public safety dispatching.
Knowledge of call screening techniques and phone etiquette.
Ability to communicate effectively in oral and written forms.
Ability to deal with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.
Physical Requirements
Frequent periods of sitting while using a computer.
Infrequent periods of lifting up to 25 pounds.
Work Environment
Work is performed indoors in an office environment.
May occasionally deal with irritated, agitated, hostile or violent individuals.
EOE / ADA Statement
Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective and current employees to discuss potential accommodations with the employer.
Candidates will be required to participate in a situation based computer exam / Criticall. Successful candidates will continue on to interviews. Candidates must be of good character as determined by an extensive pre-employment investigation and are required to pass physical and psychological examination and drug screening.
**If you have questions regarding this position, please contact Hannah Karnitz, Administrative Services Coordinator, at either ************ or at [email protected] **
Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status.
Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws.
Auto-ApplyDispatcher
Dispatcher job in Lynnwood, WA
Job DescriptionSalary: $25 - $32 Hourly DOE
Dispatcher Ad-
Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain a customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers apprised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing. Opportunity for growth.
Required Qualifications:
Strong computer proficiency
Project management, scheduling or similar experience preferred
Geographical knowledge of service area strongly preferred
Knowledge of industry is recommended but not required
Management or supervisory experience preferred
Familiarity with the use of Service Titan dispatching software helpful, but not required.
Day & Nite Benefits
Medical, dental and vision benefits
401k program
Paid vacation Time
4 day work week
Other benefits
Job Type: Full-time
Pay: $25.00 to $32.00 per hour depending on experience
Fleet Dispatcher Non CDL
Dispatcher job in Sumner, WA
California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.
Position Summary:
Responsible for scheduling deliveries to the Costco warehouses. Conveys pertinent information to drivers and depot personnel.
For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.
Dispatcher/Pager
Dispatcher job in Seattle, WA
Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent.
2. Previous airport and/or customer service experience preferred.
3. Previous radio / phone dispatch experience desirable.
4. Previous supervisory experience preferred.
5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management).
6. Must be 18 years of age or older.
7. Must have a reliable telephone and transportation number.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
3. Ability to work from verbal and written instructions.
4. Ability to communicate in English clearly and concisely verbally and in written form.
5. Must be detail-oriented and perform with minimal supervision.
6. Must be able to handle multiple situations simultaneously.
7. Must have excellent radio/telephone skills.
8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
9. Must be able to lift, carry and/or hold up to 75 lbs.
10. Must pass pre-employment and random drug test.
11. Must complete a criminal background check.
12. Must meet necessary requirements to obtain a security sensitive identification badge.
13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Must be familiar with and abide by all Client/company regulations.
2. Work with Client Special Services Representatives to ensure all requests for services are met.
3. Pull assignments or work orders from computer, as needed.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Escalate issues to operations Manager Immediately.
8. Deal courteously and tactfully with fellow employees and passengers if necessary.
9. Communicate effectively with fellow employees.
10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location.
11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs.
12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.
13. Maintain and distribute radios (where applicable).
14. Always complete the appropriate documentation and reports in thorough and timely manner.
15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
16. Provide general information and directions to passengers.
17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
18. Attend meetings and inservices as required.
19. Utilize appropriate communications channels and maintain records, reports and files as required.
20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
21. Identification badges must always be visible.
22. Adhere to company policies and procedures and participate in achievement of company objectives.
23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
24. Perform other duties as requested.
Dispatcher
Dispatcher job in Seattle, WA
Job DescriptionDispatcher Seattle, WA 98104 (4 blocks from King Street Light Rail) $23/hr | Three open schedules
Tues-Sat | 8:00am-4:30pm
Thurs-Mon | 7:00am-3:30pm
Sun-Thurs | 1:00pm-9:30pm Two weeks paid training
5-panel drug test & background check required (includes THC)
OverviewThe Dispatcher manages day-to-day route operations for ADA-certified customers, ensuring safe, timely, and cost-effective service. This role requires strong communication with drivers and clients, and the ability to monitor operations while maintaining quality and morale.
Key Responsibilities
Take client calls and communicate service issues to drivers and managers
Monitor radio, telephone, and on-road service for quality assurance
Track driver sign-ins/outs and daily route performance
Assign trips to drivers to ensure equitable distribution across routes
Monitor daily system performance and participate in operational analysis
Support positive employee morale and customer service
Perform additional duties as assigned
Qualifications
Required:
2 years of customer service experience
1 year dispatch experience
High school diploma or equivalent
Ability to handle multiple tasks and maintain composure in a fast-paced environment
Strong professional phone manner and high customer service commitment
Preferred:
Experience with Trapeze software
#SEAWA
Sound Transit SOC Dispatchers/$2000 Sign-on! (Operations)
Dispatcher job in Tacoma, WA
Job Skills / Requirements
Discover exciting career opportunities with Phoenix Protective Corporation (PPC), where innovation meets unwavering dedication to service and fostering meaningful customer relationships. At PPC, we go beyond traditional security companies by prioritizing a work environment that champions employee ownership, integrity, and loyalty. As part of our commitment to our team we provide comprehensive benefits including Health, Dental, Vision, Life Insurance, Paid Time Off (PTO), and Employee Assistance Programs (EAP), ensuring your well-being is a top priority.
Are you someone who thrives on self-motivation and teamwork? Whether you bring previous military, security, or law enforcement experience or are eager to kickstart your career in the security industry, we welcome you to be part of our dynamic team at PPC. If you're passionate about safeguarding others and seeking a fulfilling career path, seize this opportunity and become an integral part of our innovative and thriving company. Join PPC today and make a difference in the lives of those we protect.
We currently have a career opportunity at Sound Transit Security Operations Center Dispatchers.
Team members will receive $500 sign-on distributions after each completion of 90, 150, 210, and 270 days.
*Must meet requirements*
You will:
Receive excellent hands-on training in the use of CCTV, Dispatching, and required computer systems as well as in hand on tactics such as handcuffing, baton, OC, defensive tactics and CPR/First Aid. This is an exciting opportunity if you are looking for stability, experience, and career growth.
Responsibilities:
Receives and responds to emergency and non-emergency calls from the public, system dispatchers, employees, customer and law enforcement agencies via telephone, radio systems, direct observations, and email.
Monitor CCTV systems for multiple locations
Maintain status and locations of security personnel
Dispatch field personnel to respond to various incidents including alarm response, disturbances, and client requests.
Utilize computers, radio systems, telephones, fax machines and other communication equipment
Ability to self-manage/organize/prioritize
Quickly trouble shoot, and problem solve
Perform clerical duties, detailed record keeping, document all information into the dispatch computer daily activity log.
Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties
Maintain site security, and watch for irregular or unusual conditions that may create security concerns or safety hazards
Prepare reports on accidents, incidents, and suspicious activities, often using CCTV Systems.
Build and maintain positive relationships within the community, protect the well-established reputation of Sound Transit.
Display a professional demeanor, appearance, integrity, with attention to detail
Assist first responders when appropriate
Additional duties as assigned
Job Requirements:
Be organized with strong attention to detail
Flexible working schedule to include night and weekends
Pass pre-employment drug testing (This will include THC)
Must be willing to work flexible schedule weekend, holidays, days, or night
Preferred 2 years of dispatch, military, security, law enforcement, corrections, fire, EMS, customer service or relevant college degree in the field
Must be willing to attend mandatory training for a designated period. Training will be paid at minimum wage.
Must pass a background check
Genuine desire and interest in the security industry
Ability to sit or stand 100% of shift
Reliable transportation
Great communication/writing skills
Ability to obtain a Washington State Security License
21 years of age and older
****Starting wage $28.50 per hr****
Education Requirements (All)
High School Diploma
GED
Certification Requirements (All)
Valid State Drivers License
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan, EAP and PTO
This job reports to the Uniform Security Manager
This is a Full-Time position Night Shift.
Travel is required occasionally
Dispatch Supervisor
Dispatcher job in Redmond, WA
Job Description
About TransWest:
We move people. We help them get to work, school, or play. From A to B, and everything in between. By shuttle, bus, charter or valet, we find creative ways to move people, business, and communities forward. We partner with some of the world's leading companies to create personalized transportation systems and hospitality experiences. We go above and beyond to remove stress in all interactions and make things a little easier for all we serve.
The Dispatch Supervisor provides leadership and oversight to the dispatch team, ensuring all TransWest vehicles and routes operate safely, efficiently, and on schedule. This role is responsible for monitoring live operations, guiding Dispatchers in resolving real-time issues, and serving as a key decision-maker during service interruptions, rerouting, delays, and incidents. Working closely with Drivers, Supervisors, Managers, and clients, the Dispatch Supervisor ensures our service commitments are met while maintaining exceptional communication and operational accuracy.
*This role is open to current TransWest dispatchers working at our Redmond location only. To be considered, team members must apply by Monday, December 15, 2025 at 11:59AM.*
Compensation:
· $32.00- $36.50/hour
Benefits:
· Medical, Dental, Vision & Life Insurance
· 401k with matching
· Annual pay raises
· Holiday pay
· Paid Time Off- up to 72 hours per year with increasing amounts based on your years of service
Responsibilities:
· Provide day-to-day direction and support to Dispatchers, ensuring consistent operational execution and adherence to service standards.
· Serve as the escalation point for real-time operational challenges, guiding Dispatcher decision-making and stepping in to resolve complex issues.
· Oversee all “in service” vehicles, ensuring routes are on time, on course, and properly staffed.
· Maintain awareness of vehicle locations, route performance, and live service interruptions through dispatch software and monitoring tools.
· Ensure accuracy within TripShot, Samsara, and other dispatch platforms-verifying proper driver, vehicle, and route assignments and creating or updating routes when needed.
· Monitor Samsara data for check-ins/check-outs, geofencing, driver registration, and support Fleet leadership on non-reporting units.
· Act as a primary communication link between Dispatch, Drivers, Supervisors, Managers, and clients during service-impacting situations.
· Proactively address client-facing issues and updates (notifications, emails, calls) relating to delays, reroutes, incidents, and service adjustments.
· Oversee client email inboxes and ensure timely, accurate responses from the dispatch team.
· Partner with operations leadership on performance concerns, late departures, and other critical operational indicators.
· Track and analyze on-time performance, recommending route or schedule adjustments to improve efficiency and service quality.
· Produce and review operational reports from TripShot and Samsara; use data to guide Dispatcher coaching and service improvements.
· Support lost-and-found processes and other administrative tasks.
· Lead by example in maintaining professional, courteous, and effective communication at all times.
· Perform other responsibilities as assigned to support service excellence and operational continuity.
Requirements:
· 2+ years of dispatch experience ot experience in a Lead or Supervisory role
· Must have experience in using Microsoft Office Suite
· Must be at least 21 years of age
· Experience with TripShot, Samsara or other dispatching software preferred
· Detail-oriented w/strong problem-solving and troubleshooting skills
· Prioritization while multi-tasking under pressure and within short time constraints
· Exceptional written and verbal communication skills, as well as organizational and interpersonal abilities
· Able to work independently and professionally with all levels of the organization.
· Must be able to work in a fast-paced environment with changing demands and last minute client requests.
TransWest Culture: Come join our close-knit team. We enjoy having summer BBQ's, holiday parties, games, contests and so much more at our bus yards and in the office.
Our Commitment to Diversity, Equity, Inclusion, and Belonging: At TransWest, we pride ourselves on building a diverse workforce and collaborative spaces where people of different lived experiences, backgrounds, abilities, and identities can thrive. Everyone on the team at TransWest emphasizes and practices our core values every day that are based on continued growth, reliability, safety, caring for our work, clients, and each other. Our commitment to diversity, equity, and inclusion is an evolving area where we will continue to listen and learn from our team members, business partners, community partners, and thought leaders to optimize our impact.
Service Dispatcher
Dispatcher job in Lacey, WA
Who we are
You're the best and you want to join a team that appreciates you, where you can create your own opportunities.
We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in the south sound community. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
Why we need you
Because we offer top of the line products and services, we need a top of the line Dispatcher who genuinely cares about the customer and look at this opportunity as not just a job but a career.
The big task
You will evaluate customer calls and match the right technician to every job.
Key sub tasks
• Learn the business and learn how to prioritize the most urgent customer calls.
• Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
• Record and report the service calls.
• Participate in training so that you grow and develop as a professional.
• Update customers throughout the day on the technician's progress.
Skills and experience
If you can achieve the above and you find it fun and challenging - you have just the right amount.
What we offer
• Our top performers are among the highest paid in the South Sound.
• Medical Insurance -- we pay 100% of your insurance premiums for health, dental, & vision
• The newest technology in the industry
• 401k Plan
• A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Capital.
Learn more about us
If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Capital Heating & Cooling by visiting ********************************* When you're ready, please follow the directions to apply for this position.
Equal Opportunity Employer
Roadside Assistance Dispatcher
Dispatcher job in Tukwila, WA
$21.10/hour Shift Premium may Apply
Immediately hiring! Whether you have worked in logistics, trucking, towing or retail, we are looking for detail oriented, multi-taskers to become a member of our fact-paced, driven team at Avis Budget Group enterprise.
What You'll Do:
You will coordinate the dispatch of emergency roadside services (ERS) to our customers by our outside vendors, ensuring that the highest level of customer service is provided. Depending on location, you will track the status of ERS calls, coordinate with internal parties to meet the needs of the customer, including the dispatch of a tow truck or vehicle, prepare and compile reports.
Perks You'll Get:
Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On-the-job training
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
Valid Driver's License
Effective verbal and written communication skills
Familiarity with Microsoft Office suite of applications (Excel, Word)
Willingness to work near a mechanical shop with moderate noise
Flexibility to work all shifts
Must be able to continuously sit, talk, hear/listen and type
Must be 18 years of age and legally authorized to work in the United States
This position requires regular, on-site presence and cannot be performed remotely
6 months dispatcher experience in a fast-paced shop is a bonus!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
TukwilaWashingtonUnited States of America
Auto-ApplyDispatcher
Dispatcher job in Seattle, WA
Schedule and coordinate workflow for Centerline Logistics vessels. Schedule and coordinate flow of work based on customer orders, establish priorities and availability of personnel, equipment, and resources. Select and schedule marine personnel for tugs and barges. Maintain records, process paperwork to ensure proper billing for services to customers. Maintain communications with vessel Captains and barge PICs regarding change of orders via radio, computer or cell communications. Assist in developing and monitor procedures and programs to track company and crew activities. Dispatch personnel in response to incidents and emergency requests from vessels.
Responsibilities
Communicate with customers to ensure jobs are scheduled in a timely manner.
Incident and spill free operations.
Ensure Customer satisfaction.
Maintain the confidentiality of all sensitive materials and communications
Equal distribution of work among marine personnel.
Accuracy of prepared paperwork.
Employee feedback on scheduling courtesy and communications.
Adherence and understanding of Centerline Logistics operating policies and procedures.
Perform in Centerline Logistics Incident Command System as assigned.
Perform related duties as assigned.
Qualifications
Extensive knowledge of the local operating area.
Four (4) year college education in Maritime or related studies; or equivalent experience.
Three (3) years at sea on tugboats, tankers, or oil barges or equivalent military experience.
Three (3) years of increasingly responsible management in maritime industry.
Extensive knowledge of tugboat and oil transportation industry.
Knowledge of tug and barge maintenance systems and equipment.
USCG license and PIC endorsement on Merchant Mariner Document preferred.
Working knowledge of Microsoft Word and Excel applications.
Maintain the confidentiality of all sensitive materials and communications.
Ability to work independently with minimal or no guidance.
Must be capable of calculating barge load and discharge plans.
Ability to understand and execute complex oral and written instructions.
Ability to interface with others using courtesy, tact, and good judgment.
Must be physically fit enough to board barges and tugs at sea and in port.
HAZWOPER training.
Valid First Aid/CPR/AED training.
Valid Driver's License.
Job Condition and Environment
Required to sit for long periods of time.
Infrequent light physical effort required.
May be required to occasionally board tugs and barges.
Work with computers, fax machines, copiers, telephones.
Expected Hours of Work
Scheduled dispatchers work twelve-hour shifts totaling 4 shifts per week, including nights and weekends.
Additional hours may be required based on operational demands and directed by your supervisor. Schedule is subject to change and can include days, nights or a combination of both on a rotating schedule.
Company Overview
Centerline Logistics is a leading provider of marine transportation services in the United States. Centerline Logistics operates on the United States West Coast (including Alaska and Hawaii), United States East Coast (including Puerto Rico), the United States Gulf Coast and the Mississippi River System. Services provided include the transportation and storage of petroleum products, tanker escort, ship assist, the transportation of general cargo and rescue towing. Centerline Logistics is the parent company of eight businesses specializing in marine services and a bulk liquids terminal business. Centerline Logistics provides accounting, administrative, human resources, safety and environmental services, and other support to the subsidiary companies.
The Company offers Medical, Dental, Vision, Life and AD&D options to our employees and their eligible dependents after meeting Company requirements. 401(k) options, Disability Insurance, sick pay, vacation pay, 10 paid holidays per calendar year (subject to work schedule) and Healthcare and/or Dependent Care FSAs are also available to our employees after meeting Company requirements. All benefits information may be subject to change based on any current or updated benefit plan year changes and/or Collective Bargaining Agreements.
We are an Equal Employment Opportunity and Drug Free Work place. Pre-employment drug testing is required.
Auto-ApplyDispatcher
Dispatcher job in Puyallup, WA
We are looking for a skilled Dispatcher to join our growing team at RUI and The Arcticom Group. The Dispatcher position is a very important link in our communication amongst the many moving parts. Ultimately responsible for our overall customer satisfaction; the dispatcher communicates with customers, suppliers, technicians, and many more, as well as coordinates the repair and maintenance functions with our field technicians, regardless of their location.
Position Summary:
* The Dispatcher acts as a communication point for urgent and non-urgent calls, receiving requests, transmitting messages, and tracking technicians.
* The Dispatcher must be primarily an excellent communicator and able to remain calm and composed, especially in urgent situations. He or she must be able to multi-task, act, and execute inquiries with very little supervision.
* The intent of dispatch is to enable different parties to communicate well, ensuring accurate and timely transmission of information.
Essential functions:
* Get to know the technicians, their personalities, abilities, and professionalism to ensure we send the right people. Communicate with all levels of organization, as necessary.
* Take calls and Dispatch technicians to calls.
* Dispatch occurs via email as well, both urgent and non-urgent, based on the customer's communication preference. Customer enters issue into their system and the email notifies the dispatcher, who then needs to log in to that customer's portal and "accept" the work order.
* Dispatcher creates the job in current software, assigns to the appropriate technician, technician receives notification of job via handheld device.
* Dispatcher to follow-up and ensure tech syncs the information back to main office regularly.
* Dispatcher is responsible for calling back customer and setting expectations on technician ETA.
* Responsible for providing technicians with PO's and processing vendor invoices into system accurately.
* Purchase items for techs when vendor requires credit card purchasing.
* Maintain the on-call schedule through technician feedback and distribute per union guidelines and timing.
* Follow-up daily, on previous day's after-hour correspondence (emails, texts, emergencies, concerns, questions).
* Support the technicians in the field by being a central hub of information: i.e., vendor issues, refrigerant leaks, parts ordering, repair of tech equipment, talk them through how to use a tablet, phone, or handheld communication device, coordinate contact with IT to reset technician functions, as needed.
* Set up and introduce new technicians via software and systems, procedures, and expectations.
* Set up new customers in software as a new customer (or a new location) for all states.
* Companywide liaison with the Construction Team when technicians are needed on a project.
* Provide credit apps for new customers and pass to accounting for approval.
* Coordinate with technicians and assist with job quoting with appropriate markups.
* Send out weekly incomplete reports to technicians, go through every service call we make and ensure its closed in timely fashion, not stuck on parts hold, follow-up, or incomplete beyond customer billing expectations.
Knowledge, Skills, and Abilities:
* Communication Skills: You will be listening and speaking to people via phone, often in some state of distress. Your ability to listen, speak plainly and communicate effectively will be necessary.
* Ability to Multitask: Dispatchers often are moving a lot of people around at the same time, tracking their movements and keeping tabs on what they need.
* Problem-Solving Skills: You will need to be able to prioritize the most important situations and think quickly on your feet. Ability to think on your feet and differentiate levels of emergencies.
* Ability: will need empathy and compassion, and the ability to keep calm in distressing situations.
* Attention to detail.
* Intermediate computer skills.
* Ability to communicate with Technicians in the field to get the information to/from techs and customers.
* Use discretion when conveying information from conversations with other technicians and customers.
* Get details on the issue when taking the call - investigative skills/interview skills.
* Keep the "Remember that the customer is always right" attitude when dealing with both inside and outside customers.
* Ability to function and maintain a sense of calm demeanor in a high-pace, high-stress environment.
* Knowledge of area/land local geography is highly helpful.
Work environment: This job operates in an office environment. This role routinely uses standard office equipment such as computers, multi-line phones (and headset), scanners, photocopier, fax, cell phone, and filing cabinets.
Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands, handle or feel; and reach with hands and arms, as well as view a computer monitor with near-field vision.
This position requires the ability to occasionally lift office products and supplies, up to 40 pounds.
Required education -High School education required or equivalent. Familiarity with MS Office applications is required.
Required experience- Minimum 2+ years of Dispatch Experience in a fast-paced environment.
Please note: The Arcticom Group conducts pre-employment drug testing, as well as a full background check and motor vehicle records report on each candidate before they are cleared for active duty.
EEO statement: The Arcticom Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Dispatcher
Dispatcher job in Puyallup, WA
The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth.
Responsibilities
Direct activities related to towing operations and on-time performance goals.
Manage tow truck resources and assign work in an efficient manner and optimize tower productivity.
Plan future day resource requirements and coordinate with towers to line up required truck resources.
Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources.
Monitor transportation costs and identify opportunities for cost savings.
Recruit new towers to build towing networks with added resources.
Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed.
Monitor work-in-progress & make necessary adjustments to ensure timely performance.
Identify and escalate issues or concerns related to transportation activities to management.
Form a fundamental relationship with the IAA Transportation team.
Establish and maintain good, positive working relationships with all tow drivers.
Review and analyze reports on transportation activity, including Time Performance metrics.
Comply with safety guidelines along with company policies and procedures.
Other duties as assigned.
Qualifications
2+ years customer service experience, 1+ years direct dispatch
Auto-ApplyDispatcher
Dispatcher job in Kirkland, WA
Job Details Kirkland, WA None $18.00 - $21.00 Hourly None DispatcherDescription Join Augment and Help Keep America's Waste Trucks Moving
At Augment Human Resource Services, we provide high-volume staffing solutions for the waste, recycling, and environmental services industry. Our people power the daily operations that keep neighborhoods clean and communities running.
We're hiring a Dispatcher to coordinate daily route operations for drivers servicing residential, commercial, and industrial waste accounts. In this critical role, you'll be the communication hub between drivers, supervisors, and customers-making sure service runs safely, efficiently, and on time.
What You'll Do
As a Dispatcher, you'll play a vital role in managing the logistics behind waste collection. You'll schedule drivers, monitor routes, respond to issues in real-time, and support both field operations and customer service teams.
Key Responsibilities:
Dispatch drivers to assigned routes and monitor real-time progress to ensure service completion.
Adjust schedules and routes as needed to accommodate staffing levels, equipment availability, and service priorities.
Act as the main point of contact for drivers throughout the day; communicate route changes, delays, or safety concerns.
Track and input route data into dispatching systems or software.
Respond to service inquiries, customer complaints, or missed pickups by coordinating corrective action with drivers and supervisors.
Maintain accurate logs of driver hours, service incidents, and daily activities.
Communicate with maintenance and operations teams regarding equipment status or breakdowns.
Ensure compliance with DOT regulations and company safety policies
Qualifications What You Bring to the Table
Experience: 1+ year of experience in dispatch, routing, or logistics preferred-waste industry experience is a strong plus.
Skills:
Strong communication and coordination skills.
Ability to multi-task and work in a fast-paced environment.
Familiar with dispatching software, GPS tracking tools, or routing platforms.
Problem-solving mindset and ability to make decisions under pressure.
Requirements:
High school diploma or GED required.
Must pass a background check and drug screen.
Bilingual (English/Spanish) a plus but not required.
Why Work with Augment?
Weekly pay and consistent full-time hours
Work with nationally recognized waste & recycling companies
Career growth in a stable, essential industry
Hands-on support from a dedicated staffing team
Help keep critical services running in your community
Apply Now - Be the Voice Behind the Fleet
If you're organized, quick-thinking, and ready to take charge of the day-to-day operations that keep waste moving, Augment wants you on our team. Apply today to get started.
Supervisor, Dispatch
Dispatcher job in Puyallup, WA
The Dispatch Supervisor is responsible for leading a team of dispatchers to ensure that pick-up and delivery tow times meet the Service Level Agreement between IAA and providers and that paperwork is completed fully and accurately to maximize payments received for services.
* Careful monitoring of our driver performance, equipment performance, business volume, and managing related costs
* Responsible for providing efficient and timely pickup/delivery tow service
* Distributing assignments and deliveries to drivers
* Reviewing driver logs and timecards
* Maintaining driver files
* Communicating driver problems to management
* Dispatcher/Customer Support training and oversight
* Other duties as assigned per business needs
* 2 years related work experience
* Strong analytical and organizational skills
* Experience in the equipment rental or construction industry and/or related field preferred
* Positive attitude
* Professional and clean appearance
* Able to communicate effectively
* Computer Literate
* Proficiency in MS Office Suite; Outlook, Word, Excel, PowerPoint
* Clean DMV & drug screen required
* Travel up to 25% of time
* Typical Field Office Environment
Dispatcher
Dispatcher job in Kent, WA
Job Details SEA - Seattle WA - Kent, WA Full Time High School $18.00 - $21.00 Hourly None Graveyard TransportationDescription Experience Requirements:
2+ years' transportation and third-party dispatch experience.
1-2 years' warehouse experience or truck driving experience.
2 years' dispatching experience
Position Overview:
Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers.
Responsibilities:
Provides excellent customer service to both internal and external customers.
Responsible for carrier sourcing and development.
Regularly and accurately dispatches customer-controlled freight.
Responsible for verifying carriers are approved and meet all internal/external requirements.
Optimize routing to be cost effective
Acts as liaison for solving driver and carrier issues.
Responsible for maintaining carrier and customer base.
Performs other incidental and related duties as required.
Qualifications
Essential Skills/Experience
Strong experience with Microsoft Office
Communication with team to demonstrate & set expectations. Be supportive with the team and operations
Professional attitude & work ethic with direct reports
Proven ability to prioritize and multi-task
Strong work ethic
Handling customers & their needs with care in timely and professional manner
Good time management skills
Flexible fast paced worker willing to work in a changing environment.
Dispatcher
Dispatcher job in North Bend, WA
Job DescriptionDispatcherDispatch/scheduler responsibilities may include:o Coordinating the transportation needs of riders with the vehicles in serviceo Following the ride booking policyo Monitoring late trips and proactively reassigning trips to maintain on-time performanceo Assisting passengers with trip changes or trip requests including same day ride requestso Handling emergency situationso Routing driver's work hours, downtime and lunch breakso Summarizing statistical data including number of rides provided to rider by type, by hour, service hours, mileage, etc.o Keeping track of no-showso Keeping accurate vehicle maintenance logs including necessary record keepingo Vehicle assignments including updates to affected driverso Arranging for vehicle service including driving vehicles to/from maintenance as neededo Providing timely reports to management as requested and recurring reports as required by the business Other duties as required.To accomplish these duties, the dispatcher must have the following knowledge and skills:o Good knowledge of the service areao Ability to handle large amounts of datao Ability to remain calm during an emergency and to follow any company procedures/policies created for the situationo Good organizational skillso Ability to work with many different types of peopleo Pleasant and articulate voiceo Friendly team playero Ability to sit for long periods of timeo Accurate typing skills and the ability to proofread worko Ability to work with complex computer programso Exhibit support of the company and its policies and practices SVT currently employs five dispatchers and our office hours are 7 days a week between the hours of 6:00 AM - 9:30 PM.
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Telecommunications
Dispatcher job in Tacoma, WA
Telecommunications Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry.
Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in telecommunications.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyFleet Dispatcher CDL
Dispatcher job in Sumner, WA
California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.
Position Summary:
Responsible for scheduling deliveries to the Costco warehouses. Conveys pertinent information to drivers and depot personnel. Class A driver's license required.
For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.
Sound Transit SOC Dispatchers/$2000 Sign-on! (Operations)
Dispatcher job in Seattle, WA
Job Skills / Requirements
Discover exciting career opportunities with Phoenix Protective Corporation (PPC), where innovation meets unwavering dedication to service and fostering meaningful customer relationships. At PPC, we go beyond traditional security companies by prioritizing a work environment that champions employee ownership, integrity, and loyalty. As part of our commitment to our team we provide comprehensive benefits including Health, Dental, Vision, Life Insurance, Paid Time Off (PTO), and Employee Assistance Programs (EAP), ensuring your well-being is a top priority.
Are you someone who thrives on self-motivation and teamwork? Whether you bring previous military, security, or law enforcement experience or are eager to kickstart your career in the security industry, we welcome you to be part of our dynamic team at PPC. If you're passionate about safeguarding others and seeking a fulfilling career path, seize this opportunity and become an integral part of our innovative and thriving company. Join PPC today and make a difference in the lives of those we protect.
We currently have a career opportunity at Sound Transit Security Operations Center Dispatchers.
Team members will receive $500 sign-on distributions after each completion of 90, 150, 210, and 270 days.
*Must meet requirements*
You will:
Receive excellent hands-on training in the use of CCTV, Dispatching, and required computer systems as well as in hand on tactics such as handcuffing, baton, OC, defensive tactics and CPR/First Aid. This is an exciting opportunity if you are looking for stability, experience, and career growth.
Responsibilities:
Receives and responds to emergency and non-emergency calls from the public, system dispatchers, employees, customer and law enforcement agencies via telephone, radio systems, direct observations, and email.
Monitor CCTV systems for multiple locations
Maintain status and locations of security personnel
Dispatch field personnel to respond to various incidents including alarm response, disturbances, and client requests.
Utilize computers, radio systems, telephones, fax machines and other communication equipment
Ability to self-manage/organize/prioritize
Quickly trouble shoot, and problem solve
Perform clerical duties, detailed record keeping, document all information into the dispatch computer daily activity log.
Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties
Maintain site security, and watch for irregular or unusual conditions that may create security concerns or safety hazards
Prepare reports on accidents, incidents, and suspicious activities, often using CCTV Systems.
Build and maintain positive relationships within the community, protect the well-established reputation of Sound Transit.
Display a professional demeanor, appearance, integrity, with attention to detail
Assist first responders when appropriate
Additional duties as assigned
Job Requirements:
Be organized with strong attention to detail
Flexible working schedule to include night and weekends
Pass pre-employment drug testing (This will include THC)
Must be willing to work flexible schedule weekend, holidays, days, or night
Preferred 2 years of dispatch, military, security, law enforcement, corrections, fire, EMS, customer service or relevant college degree in the field
Must be willing to attend mandatory training for a designated period. Training will be paid at minimum wage.
Must pass a background check
Genuine desire and interest in the security industry
Ability to sit or stand 100% of shift
Reliable transportation
Great communication/writing skills
Ability to obtain a Washington State Security License
21 years of age and older
****Starting wage $28.50 per hr****
Education Requirements (All)
High School Diploma
GED
Certification Requirements (All)
Valid State Drivers License
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan, EAP and PTO
This job reports to the Uniform Security Manager
This is a Full-Time position
Travel is required occasionally
Supervisor, Dispatch
Dispatcher job in Puyallup, WA
The Dispatch Supervisor is responsible for leading a team of dispatchers to ensure that pick-up and delivery tow times meet the Service Level Agreement between IAA and providers and that paperwork is completed fully and accurately to maximize payments received for services.
2 years related work experience
Strong analytical and organizational skills
Experience in the equipment rental or construction industry and/or related field preferred
Positive attitude
Professional and clean appearance
Able to communicate effectively
Computer Literate
Proficiency in MS Office Suite; Outlook, Word, Excel, PowerPoint
Clean DMV & drug screen required
Travel up to 25% of time
Typical Field Office Environment
Careful monitoring of our driver performance, equipment performance, business volume, and managing related costs
Responsible for providing efficient and timely pickup/delivery tow service
Distributing assignments and deliveries to drivers
Reviewing driver logs and timecards
Maintaining driver files
Communicating driver problems to management
Dispatcher/Customer Support training and oversight
Other duties as assigned per business needs
Auto-Apply