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  • Dispatcher

    SVM 4.3company rating

    Dispatcher job in San Jose, CA

    Are you a quick thinker who excels in solving logistical puzzles? Do you thrive on providing exceptional customer service? As a Service Dispatcher, you will have the opportunity to support our Service Department with scheduling daily service activities for a team of HVAC and Plumbing service technicians within an assigned region. The Service Dispatcher will serve as a vital link between SVM's commercial customers and field technicians, ensuring the accurate scheduling of field technicians and the highest level of customer service is upheld. What you will do Schedule routine maintenance visits, service calls and quoted repairs for assigned technician team. Evaluates incoming service requests, determining their nature and urgency, and assign an available technician with the required skillset. Monitors assigned team's technician schedule to ensure the timely completion of service calls, promptly notifying relevant personnel of any availability changes. Generate work orders (WOs) and audit submitted WOs from field team, ensuring hours worked, work performed, and PO number referenced. Create, update, and maintain customer accounts within the system, ensuring notes reflect site protocols for our field technicians. Monitor Technician's service call progress, advising for follow-ups as required. Communicate with customers, both verbally and written, to coordinate schedules, address incoming inquiries, and provide timely updates on technician arrival times and any service-related information. Escalate recommended solutions and warranty inquiries as needed to the area Foremen and assigned Account Manager. Submit necessary paperwork upon completion of assigned jobs including WOs, POs, and Special Reports. Prepares monthly reports for the Lead Dispatcher outlining assigned technician team's PM hours and open WO's. Transition incoming calls into Service leads. Approve Technician's schedule, ensuring Foreman are notified of any availability changes. Support Service Admin with timecard related questions. Support the Service department with other tasks and projects as business requires. Education, Skills & Experience 3+ years' experience in a customer service or similar role required. Prior experience as a Dispatcher highly preferred. 2+ years' experience working with a mechanical contractor highly preferred. High school diploma or general education degree (GED; or equivalent combination of education and experience) required. Highly proficient with various office equipment and programs including MS Office Suite (Word, Outlook, Excel) required. Working knowledge of HVAC systems and common terminology utilized highly preferred. Excellent written and verbal communication skills required. Ability to maintain professional relationships with internal team members and customers required. Proven ability to be an effective multitasker with great time management and organizational skills required. Compensation & Company Benefits Include This is a full-time exempt position. The compensation for this role is $75,000 - $110,000 annually and is based on experience and skillset. Health: Medical / Dental / Vision / Life & Disability Insurance / FSA Well-Being: Robust Maternity & Paternity Leave / EAP / Paid Holidays / PTO / Sick Leave / Interactive Breakroom Financial Wellness: 401k w/ Employer Contribution / Employee Referral Bonus / “Positive Pulse” Community Investment: Volunteer Opportunities / Team Building Activities / Employee Activities Physical Requirements As a Dispatcher in the Mechanical Contracting Industry, there are certain physical requirements you should be aware of. These requirements ensure that you are capable of performing the necessary tasks safely and effectively. Reasonable accommodations may be provided to qualified applicants who may not be able to fulfil certain aspects of the role. The key physical requirements for this role are outlined below: This role may involve working at a desk, computer, or standing for prolonged periods of time. This role may be required to handle physical paperwork, files, office supplies, and using office equipment like a computer, mouse, keyboard, and calculators. While the role is predominantly desk-based, there might be instances where standing or moving around the office is required. This role does not typically involve heavy lifting, however lighting lightweight items such as files or other office supplies up to 50lbs might be required. Who We Are At SVM, we are more than just a leading mechanical contractor specializing in design-build commercial HVAC, plumbing, piping, service/maintenance, and 24-hour emergency services. We're a team dedicated to supporting the Bay Area, Sacramento, and Nevada regions with trusted expertise and an unwavering commitment to delivering exceptional experiences at every level. Our success is built on a collaborative culture that values teamwork, innovation, and doing the right thing. We take pride in fostering an inclusive and welcoming environment where every team member feels supported, valued, and empowered to grow. At SVM, we believe our people are our greatest asset, and we prioritize their development, well-being, and success. Our state-of-the-art fabrication facility reflects our dedication to quality and efficiency. By leveraging cutting-edge 3D design and manufacturing technology, we detail and fabricate ductwork, piping, and pre-skidded equipment to execute projects with precision and excellence. At SVM, we don't just focus on work-we focus on balance. We encourage a life-work approach that allows our team to thrive both personally and professionally. We are committed to helping our team members grow, stay curious, and work collaboratively to tackle any challenge. With the support of peers, managers, and executive leadership, our team is equipped to succeed and build meaningful careers. The statements above reflect the general nature and level of work expected for this role. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. The company reserves the right to modify, add, or remove responsibilities as needed to meet business and organizational needs.
    $34k-44k yearly est. 2d ago
  • Customer Service Dispatcher

    Falcon Critical Care Transport 3.9company rating

    Dispatcher job in Concord, CA

    Now Hiring Customer Service Dispatchers in Concord, CA. Starting wages: $20.00/hour with Built-in Overtime STATUS: Full-time - Benefit Eligible 12-Hour Shift Rotations Night Shifts: Every Thursday /Friday & Every Other Saturday/Sunday/Monday Dispatchers are responsible for evaluating all transport requests and deploying the most appropriate resource(s), answering the Communications Center multi-phone line system, responding to all referrals/requests and inputting call information into our computer aided dispatch (CAD) system. Customer Service Dispatchers report to the Dispatch Supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES Demonstrate exceptional customer service skills with both internal and external customers. Maintain a calm and professional demeanor with staff and customers. Promptly answer, evaluate, and prioritize incoming requests for service. Communicate effectively with all callers and co-workers in a fast-paced, dynamic environment, both verbally and in writing. Demonstrate familiarity with Company service areas, medical facilities, and local geography, including major roadways and traffic patterns. Maintain compliance with all Company and customer policies and procedures as they pertain to the coordination of patient care/transport. Ability to efficiently multitask, remain sharply focused, and maintain productivity in rapidly changing or high-pressure environments. Accurately take incoming requests while simultaneously documenting information electronically. Call confirmations for upcoming transports to ensure requests are still valid. Private-pay call request payment collections. Professionally navigate difficult interactions and direct conversations toward productive outcomes. Operate a computer terminal and be proficient in word processing, e-mail, and other software programs. Operate a multi-line phone system as well as radio communication equipment. Ability to work independently and collaboratively within a team. Perform other duties as assigned by manager or leadership team. WHAT WE OFFER Competitive Wages. Career Mentorship & Growth Opportunities. Benefits Package: Paid Vacation & Sick Time, Medical, Dental, Vision and Life Insurance, 401K with Company Match. Work Perks: Employee Discount Programs, Credit Union, and Company sponsored Life Insurance. EDUCATION AND WORK EXPERIENCE Prior EMS/EMT experience preferred. Demonstrated background of successful customer service experience required. High school diploma or equivalent. Emergency Medical Dispatch certification or ability to obtain within 30 days of hire preferred. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Requires frequent repetitive hand movements, standing, walking, reaching and grasping. Able to hear and communicate clearly to perform job duties in person and over the telephone. Adequate vision to be able to read information from printed sources and computer screens. This is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. Falcon is AN EQUAL OPPORTUNITY EMPLOYER. Come join our Dispatch team and see why Falcon Ambulance is the premier mobile healthcare provider in the Bay Area!
    $20 hourly Auto-Apply 3d ago
  • Public Safety Dispatcher - Lateral

    City of Livermore (Ca 3.9company rating

    Dispatcher job in Livermore, CA

    WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT, INCLUDING THE SUPPLEMENTAL QUESTIONS, IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION. ANNOUNCING NEW STEP INCREASE: $96,606 - $127,083* * Top Step Base Compensation including Holiday In-Lieu Pay and Uniform Allowance. The Livermore Police Department is hiring Lateral Public Safety Dispatchers. Public Safety Dispatchers receive 911 system emergency and non-emergency calls and dispatch assignments according to police procedures, and provide support services as needed. If you are currently employed as an emergency dispatcher for a police agency and would like to work for the City of Livermore, now is the time to apply! CLICK HERE to view the job announcement. Scheduled Pay Increases 10/6/25 - 6% 10/5/26 - 4% 10/4/27 - 3% 10/2/28 - 3% DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of: Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to: Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to: Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines: Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience:Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education:Equivalent to graduation from high school.College course work incommunications, business administration, or a related field are desirable. Training:Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification:Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License:May require the possession of a valid California driver's license and satisfactory driving record as determined by the City. Other Requirements:Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements:Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of "beeps" through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt.
    $96.6k-127.1k yearly 4d ago
  • Public Safety Dispatcher (Lateral)

    City of Hayward, Ca 4.5company rating

    Dispatcher job in Hayward, CA

    DEADLINE TO APPLY: This recruitment will remain open on a continuous basis until the needs of the City are met. Applications are reviewed weekly. Applicants are encouraged to apply immediately. REQUIRED: Two (2) years of experience as a public safety dispatcher for a Public Safety Answering Point. To apply for ENTRY LEVEL Public Safety Dispatcher, click here: Public Safety Dispatcher | Job Details tab | Career Pages THE POSITION: The Public Safety Dispatchers uses a computer-aided dispatch system to receive calls and dispatch police, fire or other City services by answering emergency and non-emergency calls and providing assistance. THE DEPARTMENT The Hayward Police Department Communications Center is responsible for dispatching both Police and Fire Services throughout the City of Hayward. The Hayward Police Department is one of 18 CALEA (Commission on Accreditation for Law Enforcement) accredited police departments in California and is committed to maintaining CALEA's high standards and broadly recognized excellence. The Communications Center is frequently the first point of contact when a community member requests assistance. The information gathered by the communications operator during this contact is critical to a positive outcome. The Communications Center consists of six (6) stations with each Public Safety Dispatcher assigned to a specific job. DISTINGUISHING CHARACTERISTICS This is a journey technical level position in which incumbents are expected to independently perform the full range of duties assigned. This class is distinguished from the Communications Supervisor in that the latter provides technical and functional supervision over assigned communication personnel. What you will do: Duties may include but are not limited to the following: Receive emergency calls from the public requesting police, fire, or other related services; determine nature and location of emergency; determine priority and dispatch emergency units as necessary and in accordance with established procedures; coordinate emergency calls and relay information and assistance requests involving other law enforcement agencies. Use a computer aided dispatch (CAD) system to enter calls for service/radio traffic and monitor real-time status of situations; use an automated records management system (RMS) related to public safety activities to enter and retrieve information. Maintain contact with all units on assignment; maintain status and location of field units and monitor radio frequencies of outside public safety agencies. Receive incoming telephone and voice radio calls for non-emergency assistance; dispatch animal control, utilities and street maintenance staff as needed. Enter, retrieve, and update information from teletype networks, including the California Law Enforcement Telecommunications System (CLETS) relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information. Maintain familiarity with major roads, streets, areas, and industrial and public facilities within City boundaries. May complete recovered stolen vehicle reports in accordance with established procedures. Relay emergency and non-emergency information to public safety personnel and other agencies in the field. Monitor multiple frequencies. Determine and report the need for equipment repairs. Receive structured classroom and on-the-job training. Assist in relaying information during response to natural disasters. Perform the duties of a Public Safety Call Taker, as assigned. Perform related work as necessary. JOB RELATED AND ESSENTIAL QUALIFICATIONS Knowledge of: * Emergency telephone answering techniques, policies, and procedures. * General policies and procedures used in the operation of the City's dispatch center. * Primary roads, streets, highways, areas, major buildings, and public facilities within the City's boundaries. * Standard radio broadcasting procedures and rules associated with operation of an emergency services communication network; learn to monitor multiple frequencies. * Radio and other codes used in the creation of computer aided calls for dispatch. * Correct telephone answering techniques, policies, and procedures. * Use of various police report forms. * Correct English usage, including comprehension and grammar. * Modern office equipment and methods including use of computer applications in word processing. * Principles and practices of customer service. Ability to: * Read, write, spell, and speak in concise English. * Follow oral and written instructions. * Deal tactfully with the public and others. * Work in a confined area and wear a headset. * Remain calm during emergencies and obtain relevant information from callers who are in stressful situations. * Answer and prioritize calls for emergency and non-emergency police, fire, and other City services and to dispatch appropriate units in response in a courteous manner. * Accurately enter information in the computer system while receiving information by telephone. * Operate a computer aided dispatch system, video display terminal, teletype and other computer programs and equipment related to public safety communications and records. * Interpret maps. * Effectively perform emergency telephone answering and processing duties. * Read and comprehend information and instructions. * Perform several job tasks effectively under pressure for sustained periods of time. * Memorize and retain information from a variety of sources. * Interpret information from distraught, incoherent or angry callers and relay critical facts to appropriate emergency or nonemergency personnel. * Speak clearly and concisely via radio, telephone and in person. * Type accurately at a speed of 35 words per minute. * Work various shifts, including day, swing and graveyard as well as weekends and holidays. * Establish and maintain effective working relationships with those contacted in the course of work. A complete job description and list of duties can be found at Public Safety DispatcherLATERAL REQUIREMENTS: Experience: Two (2) years of experience as a public safety dispatcher for a Public Safety Answering Point, including heavy public contact while performing multiple tasks and using a computer-aided dispatch system. Education: Equivalent to the completion of the twelfth (12th) grade. Licenses and Certificates: Completion of the California Commission on Peace Officer Standards and Training (POST) Basic Public Safety Dispatcher course is highly desirable. SELECTION PROCEDURE Candidates must submit a completed City of Hayward job application and respond to the Supplemental Questionnaire, which fully describe the nature of their professional experience and qualifications. Applications submitted without all required materials will not be considered. Only those candidates meeting "Lateral Requirements" will continue in the selection process. The examination process will result in a ranked eligible register of candidates for hiring consideration by the department. Actual hire depends on success in the departmental selection process. Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting. Applicants will be notified electronically via Government Jobs as to their status in the selection process. It is the responsibility of the applicant to ensure they can receive email notice from Neogov/Government Jobs and the City of Hayward. APPLICATIONS Candidates are encouraged to apply online at ****************** under the Current Vacancies tab or at *********************** Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA 94541. Office hours are Monday through Friday, 8 a.m. to 5 p.m. Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system. Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at **************. The City of Hayward reserves the right to modify the selection process as necessary to conform to administrative or business necessity. The City of Hayward is an Equal Opportunity Employer
    $69k-97k yearly est. 60d+ ago
  • Fuel Delivery Dispatcher

    Pacific States Petroleum

    Dispatcher job in Concord, CA

    Now Hiring: Night & Weekend Dispatcher Pacific States Petroleum, Inc. is a leading on-site fueling company that's been serving California and Reno since 2001. We're more than just a logistics company-we're a team dedicated to exceptional customer service and innovative solutions. We started with one truck and a big idea: to provide unparalleled service by empowering our team members. If you're a problem-solver who thrives in a fast-paced environment and wants to be a vital part of a growing company, we want to hear from you. Job Description As a Night & Weekend Dispatcher, you will be the central nervous system of our operations, ensuring our drivers and customers are supported with seamless logistics and communication. This is a critical role that requires a keen eye for detail and the ability to act with a sense of urgency. Your responsibilities will include: Route Management: Strategically determine and manage daily routes for a group of 5-10 drivers, making real-time adjustments to ensure efficiency and customer satisfaction. Operational Oversight: Monitor driver progress, manage time and attendance, and coordinate daily activities with account managers. Customer and Driver Support: Serve as the primary point of contact for incoming customer calls and driver communications, addressing service requests, issues, and questions effectively. Safety & Efficiency: Actively promote a positive safety culture and work to improve the productivity of our driving staff. Data & Reporting: Monitor fuel prices and loading preferences, and assist with data collection for our incentive pay programs. Schedule: Saturday & Sunday: 4:00 PM - 4:00 AM Monday & Friday: 4:00 PM - 2:00 AM Qualifications Required: Previous experience as a dispatcher or a Class A/B driver. Proven ability to handle multiple tasks simultaneously and maintain composure under pressure. Excellent communication skills with professional phone etiquette. Proficiency in Microsoft Office and the ability to quickly learn new software. A high school diploma or equivalent. Preferred: Knowledge of the Stockton and Central Valley geography is a significant plus. Compensation This is a full-time, salaried position with a starting pay of $70,000 to $75,000 annually, depending on experience. Ready to drive your career forward? Apply today to join the Pacific States Petroleum team!
    $70k-75k yearly Auto-Apply 60d+ ago
  • Public Safety Dispatcher

    San Ramon Valley Fire Protection District 4.3company rating

    Dispatcher job in San Ramon, CA

    The San Ramon Valley Fire Protection District and the San Ramon Police Department jointly invite qualified applicants to submit an application for the position of Lateral Public Safety Dispatcher. We encourage highly qualified applicants to consider supporting our newly formed 9-1-1 Emergency Communications Center. Under direction and management of the San Ramon Valley Fire Protection District, the 9-1-1 Center provides the full array of public safety communication services for Police/Fire and EMS. THEPOSITION Under the supervision of a shift supervisor, the Public Safety Dispatcher processes emergency and non-emergency calls for service; dispatches police, fire, medical, and other emergency equipment, by telephone or radio, utilizing complex technical aids, such as Computer Aided Dispatch systems (CAD); and performs other related duties as assigned. The ideal candidate will possess a POST Basic Certificate, EMD Certificate, and knowledge in all disciplines of Police/Fire and EMS dispatching and one year as a Public Safety Dispatcher with a demonstrated background in the operation of modern Computer Aided Dispatch (CAD) systems. Note: The POST Basic Certificate is required at time of application. Without the POST Basic Certificate at time of application the candidate will not be considered. Work Schedule: Public Safety Dispatchers work a 48x96 schedule. Compensation:Base Salary includes holiday, EMD, and FLSA pay. To qualify for holiday pay, you must be on a 56-hour schedule and to qualify for EMD pay, you must have passed the EMD course. DUTIES Receives and processes 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates CAD system events; provides pre-arrival and post-dispatch instructions to the caller or relays information to other jurisdictions; processes and prioritizes incoming calls. Dispatches Police/Fire and EMS personnel and equipment on both routine and emergency calls utilizing a CAD system, multiple video display terminals, radio dispatching consoles, and related equipment. Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer and firefighter safety; handle the reassignment of fire equipment to ensure adequate district-wide fire protection. Provides operational support for police, fire, and medical operations; facilitates outside agency assistance and mutual aid requests; as requested, enters, updates, and retrieves information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles; handles tow requests and other information. For the complete job description:********************************************************* ABOUT THE DISTRICT ABOUT THE NEW COMMUNICATIONS CENTER The San Ramon Valley 911 Communications Center is equipped with the latest advances in emergency telecommunications technology, and is a Primary Public Safety Answering Point (PSAP) for the City of San Ramon and a secondary PSAP to the Town of Danville and unincorporated Alamo. Dispatchers process all incoming emergency and non-emergency calls for service and dispatch Police/Fire and EMS. The San Ramon Valley 9-1-1 Emergency Communications Center is an EMD Accredited Center of Excellence, certified by the International Academy of Emergency Dispatch. The Communications Center is equipped with state of the art voice, data, and wireless technology utilizing CentralSquare public safety software (CAD/RMS), Vesta 4.0, and Motorola MCC 7500 Elite. ABOUT THE DISTRICT The San Ramon Valley Fire Protection District provides all risk fire, rescue, and emergency medical services to the communities of Alamo, Blackhawk, the Town of Danville, Diablo, the City of San Ramon, the southern area of Morgan Territory, and the Tassajara Valley, all located in Contra Costa County. The District's service area encompasses approximately 155 square miles and serves a population of 193,259. The District maintains nine career fire stations and one volunteer staffed station, and other supporting facilities located throughout the jurisdiction. ABOUT THE SAN RAMON POLICE DEPARTMENT The San Ramon Police Department provides the full spectrum of law enforcement services, including Patrol, Traffic, Investigations, Records, Crime Prevention, and more. The San Ramon Police Department employs 69 sworn officers and 22 civilian employees, serving a resident population of 80,000 and a daytime population of 100,000. The City of San Ramon is one of the Bay Area's most desirable areas to live and work. Located in Contra Costa County, San Ramon is approximately 25 miles east of the City of Oakland in the San Francisco Bay Area. The City spans an area of more than 18 square miles. For more information regarding the City of San Ramon, the San Ramon Police Department or the San Ramon Valley Fire Protection District, please visit the following websites: ******************* *******************/police ***************************** MINIMUM QUALIFICATIONS Upon the hiring managers decision, any combination of training, experience, and education may be substituted to meet the minimum qualifications. REQUIRED EDUCATION Possession of a high school diploma, G.E.D. equivalency or a high school proficiency certificate. REQUIRED SPECIALIZED CERTIFICATES P.O.S.T.- certified Public Safety Dispatchers' Basic Course certificate of completion required at time of application. REQUIRED EXPERIENCE One year as a Public Safety Dispatcher with a demonstrated background in the operation of modern Computer Aided Dispatch (CAD) systems. HIGHLY DESIRABLE BUT NOT REQUIRED Medical Priorities Dispatching System (MPDS) certificate from the International Academy of Emergency Dispatch. Healthcare Provider CPR certificate. APPLICATION PROCESS Qualified candidates are encouraged to apply. Candidates must apply online through Government Jobs at *********************************************** Candidates must include a resume and a copy of their Public Safety Dispatchers' Basic Course Certificate with the application. Candidates considered for employment will be required to undergo an extensive background investigation, a thorough medical examination, psychological examination, and a pre-employment drug screening. The San Ramon Valley Fire Protection District is an equal employment opportunity employer and makes employment decisions based on merit, qualifications and competence. The District does not discriminate on the basis of race (including traits historically associated with race, including but not limited to hair texture and protective hairstyles), sex (including gender, gender identity, gender expression, transgender, pregnancy and breastfeeding), religious creed (including religious dress and grooming), color, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, military or veteran status, sexual orientation (including heterosexuality, homosexuality and bisexuality), age (40 and over), genetic characteristics and information, reproductive health decision-making, or any other basis prohibited by law. The information contained herein is subject to change and does not constitute either an expressed or implied contract or offer. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Division at **************. Human Resources -*******************************
    $46k-58k yearly est. 11d ago
  • Police Dispatcher

    California State University System 4.2company rating

    Dispatcher job in San Jose, CA

    The Police Dispatcher is an entry level, uniformed non-sworn, support position for the University Police Department. Under general supervision of the Dispatch and Communications Manager or the watch commander, the Police Dispatcher will perform a variety of specialized support duties within the Police Communication Center. Support duties may include: communication's dispatching and public counter duties; providing clerical, records and technical support services including operating a centralized computer-aided dispatch (CAD), 9-1-1 and other non-emergency phones, and monitoring campus alarms. The Police Dispatcher is responsible for maintaining effective and accurate communications between campus law enforcement, the public and other allied agencies. The Police Dispatcher I records and dispatches routine and emergency information promptly, clearly and accurately. Regular use of judgment and discretion is necessary to set priorities, assess the importance of information and react quickly and effectively. The Police Dispatcher will perform a variety of specialized support duties within the Police Communications Center. The Police Dispatcher is required to work rotating shifts which includes nights, weekends and holidays. Overtime maybe required. 2025-2026 UPD Hiring Drive $5,000 Signing Bonus, inquire for details email Debra Aguilar at *********************** Key Responsibilities * Receives emergency and routine requests for services from the campus community and from various electronic communications equipment, i.e., enhanced 911 and other telephone lines, radio transmissions, video display terminals, alarm enunciators, and in-person contacts from citizens in the University Police Department (UPD) lobby * Elicits and records pertinent and accurate information, and uses judgment and discretion to rapidly assess the nature and priority of information and the necessary response * Operates UPD and other emergency communications equipment to dispatch officers to calls for service, critical incidents and emergencies * Identifies locations where assistance is needed, makes rapid determinations as to availability and proximity of the nearest emergency personnel and equipment, and coordinates interagency communications with surrounding jurisdictions * Responsible for accurate data entry into the computer aided dispatch system. * Operates police radio and data systems for the purposes of dispatching and communicating with police and other public safety resources * Enters and retrieves data for police reports, activity logs and criminal information. * Utilizes automated dispatch and law enforcement systems and databases to enter, research, and retrieve information * Provides support to other public safety and community service functions including parking and building access services * Utilizes dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports Knowledge, Skills & Abilities * Ability to effectively communicate (read, write, spell and speak in clear, concise English) via telephone, radio and in person * Ability to learn correct telephone answering techniques; 9-1-1, emergency, non-emergency, business and allied agencies * Skilled in reading and interpreting maps * Ability to accurately identify where assistance is requested * Skilled in using various video display terminals * Knowledge or ability to learn police emergency procedures, radio codes and phonetic alphabet * Ability to operate and accurately enter data into the computer aided dispatch system (CAD) while simultaneously receiving information by phone or radio * Ability to handle multiple priorities and organize workload * Ability to dispatch officers to routine and critical incidents * Ability to accurately enter data, research and retrieve information from automated dispatch and law enforcement databases * Ability to independently analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety * Ability to communicate clearly and distinctly using radio and telephone equipment * Ability to maintain composure and work accurately in emergency situations * Ability to achieve the P.O.S.T Dispatcher certificate prior to completion of the probationary period * Ability to work in a confined area wearing a headset which restricts movement about the work area * Ability to work as assigned, on schedules that may include weekends, holidays and non-traditional work hours; and a willingness to work overtime as required * Ability to work in a highly structured environment where all communications are recorded or documented and reviewed as public record * Ability to type at a net rate of 30 wpm on a computer keyboard * Ability to maintain appropriate documentation of previous events, details and conversations * Ability to monitor security and fire alarm systems * Ability to perform with a high standard of customer service, professional conduct, and civic responsibility * Ability to communicate with constituents in a professional and respectful manner Required Qualifications * High School Diploma or equivalent * One year of experience using a switchboard and a two-way radio communication system in a law enforcement or comparable agency within the last ten years, or general telephone operator, transportation dispatcher, or military experience * Completion of, or the ability to attend and successfully complete, the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course is required * Passing score on CritiCall Practical Dispatch Test (to be completed before moving to background phase) Preferred Qualifications * Bachelor's Degree * Previous experience with law enforcement or security dispatching * Bilingual background with fluency in Spanish or Vietnamese * Possession of a current P.O.S.T. Basic Dispatch certificate * One year minimum customer service experience in a high pace/busy setting involving multitasking skills Compensation Classification: Police Dispatcher I Anticipated Hiring Range: $5,000/month - $5,290/month CSU Salary Range: $3,680/month - $6,609/month 2025-2026 UPD Hiring Drive $5,000 Signing Bonus, inquire for details email Debra Aguilar at *********************** San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: * Resume * Letter of Interest All applicants must apply within the specified application period: April 21, 2025 through May 6, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Apr 21 2025 Pacific Daylight Time Applications close:
    $3.7k-5.3k monthly Easy Apply 46d ago
  • Fire District Dispatcher (lateral)

    Contra Costa County (Ca 3.4company rating

    Dispatcher job in Pleasant Hill, CA

    Bargaining Unit: IAFF Local 1230 Salary: $8,033.38-$10,765.49 monthly $96,400.57-$129,185.97 annually FLSA Overtime: In addition to base pay, Dispatchers receive FLSA overtime pay, which varies between 10%-18%, depending on the FLSA hours for that month. FLSA overtime is the extra dollar amount paid to Dispatchers when their regular work schedule exceeds 40 hours in a workweek. Shift: 24-hour Kelly schedule Location: Pleasant Hill, CA Hybrid/Remote: No * This is a continuous recruitment* Recruitment can close at any time Qualified candidates are encouraged to apply immediately Why join the Contra Costa County Communications Division? Contra Costa County Fire Protection District is a full-service, all-hazards district that operates with a highly trained team of more than 670 firefighters and professional staff, responding from 37 strategically placed fire stations across 582 square miles. Our operational strength includes a diverse fleet of fire engines, ladder trucks, rescues, boats, dozers, and specialized hazardous materials units. We are further supported by elite teams, including FEMA Urban Search & Rescue, Cal OES hazardous materials response, a Type 2IA hand crew, and a paramedic on every response unit. Behind every response is the vital work of our Regional Fire and EMS Communications Center, robust training and wellness programs, and the committed professionals in fleet services, administration, and prevention. Our proactive Fire Prevention Bureau plays a key role in investigations, public education, plan review, and code enforcement-ensuring safety before the emergency ever begins. The Communications Division operates the 911 system for nearly all fire, emergency, and medical calls County-wide and manages the dispatch of first responders to 141,000 fire and EMS incidents annually. The Fire District Dispatcher is responsible for providing general information to the public and screening calls using established Emergency Medical Dispatch (EMD) protocols and dispatching fire apparatus staff to emergency situations. We are looking for someone who is: * Able to multi-task and triage incoming calls and radio communications. * A strong communicator with excellent interpersonal skills who knows how to talk to people, elicit pertinent information, and remain calm in stressful situations. * Committed to career-long learning, and has the ability to receive constructive feedback and apply it in your future work. * Adaptable to learning new technology and has excellent computer skills. * Flexible, highly motivated, mature, and willing to work 24-hour shifts, weekends, and holidays. * A team player who understands and embraces TEAMWORK! What you will typically be responsible for: * Receiving routine and emergency calls for Fire and Medical services. * Processing calls using Medical Protocol Dispatch Systems (MPDS). * Providing pre-arrival instructions to callers (i.e. CPR, childbirth, choking). * Transmitting messages by operating telecommunications and computer equipment. * Maintaining an accurate record of the location and current status of emergency response field units. * Maintaining radio contact with field units and enforcing proper channel control, with discipline and courtesy. * Selecting emergency response field units in accordance with established user agency policies and procedures. A few reasons you might love this job: * You'll be a part of an AMAZING team of dispatchers that take pride in their work. * The 24-hour work schedule allows for more time with your family. * We are a team of the "best of the best" dispatchers in Northern California. * You'll have the opportunity to respond to the field as a part of our Incident Dispatch Team. * · New communications center facility-coming soon A few challenges you might face in this job: * Getting acclimated to the 24-hour Kelly schedule. * Adjusting to a new or different way of dispatching fire and medical units. * Learning a new CAD system, EMD protocols, and new geographical area. Competencies Required: * Decision Making: Choosing optimal courses of action in a timely manner * Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business * Professional & Technical Expertise: Applying technical subject matter to the job * Adaptability: Responding positively to change and modifying behavior as the situation requires * Attention to Detail: Focusing on the details of work content, work steps, and final work products * Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity * Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability * Self-Management: Showing personal organization, self-discipline, and dependability * Informing: Proactively obtaining and sharing information * Listening: Fully comprehending spoken communication * Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations * Teamwork: Collaborating with others to achieve shared goals To read the complete job description, please visit the website: ***************************************************************************************************** Specifications This is a continuous recruitment process; eligible candidates may remain on the eligible list for twelve months.License Required: Possession of a valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Certificate: Within three (3) months of employment, must possess and maintain the National Academy of Emergency Medical Dispatch certification through the International Academies of Emergency Dispatch. Experience: Two (2) years of full-time (or the equivalent of full-time) experience operating 9-1-1 telephones, Computer Aided Dispatch (CAD), and radio communications equipment while dispatching public safety emergency services. Performance Requirement: Ability to type at a speed of not less than 40 words per minute at a PC terminal. Other Requirement: Must pass a thorough background investigation and medical screening prior to employment. Desirable: * Certification as an Emergency Medical Dispatcher (EMD) * Application Filing: All applicants must apply on-line at ****************** and submit the information as indicated on the job announcement by the final filing date. Completion of a Supplemental Questionnaire is required. In addition, candidates must attach a typing certificate documenting that they possess the ability to type at a speed of not less than 40 words per minute at a PC terminal. Locations for typing tests can be found here. * Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. * Training and Experience Evaluation: A Training and Experience Evaluation may be used to rank candidates on the eligible list. This will be included in the supplemental questionnaire as a part of the application. (Weighted 100%) For applications received between 3/7/25 - 4/6/25 Training and Experience Evaluation: 4/14/25 For applications received between 4/7/25 - 5/4/25 Training and Experience Evaluation: 5/12/25 For applications received between 5/5/25 - 6/1/25 Training and Experience Evaluation: 6/9/25 For applications received between 6/2/25 - 6/29/25 Training and Experience Evaluation: 7/7/25 For applications received between 6/30/25- 8/5/25 Training and Experience Evaluation: 8/14/25 For applications received between 8/6/25- 8/31/25 Training and Experience Evaluation: 9/9/25 For applications received between 9/1/25- 9/26/25 Training and Experience Evaluation: 10/6/25 For applications received between 9/27/25- 10/24/25 Training and Experience Evaluation: 11/3/25 For applications received between 10/25/25-11/30/25 Training and Experience Evaluation: 12/8/25 For applications received between 12/1/25-12/31/25 Training and Experience Evaluation: 1/12/2026 The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Holly Trieu at ****************. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at **************. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
    $43k-52k yearly est. Easy Apply 4d ago
  • Communications Dispatcher I (9-1-1 Dispatcher)

    Military, Veterans and Diverse Job Seekers

    Dispatcher job in San Jose, CA

    Requirements This is a Peace Officer Standards and Training (POST) position. Candidates must successfully pass a complete background investigation including fingerprints, polygraph, psychological and medical examinations. Applicants with a felony conviction and/or a conviction outside of California that would be considered a felony in this state will be disqualified. After passing the exam, hiring interview and screening processes, candidates are eligible to be hired as Communications Dispatcher I and attend the 8-week Basic Communications Dispatcher Academy training program as a trainee. Benefits include medical, dental, and life insurance programs. A newly appointed Communications Dispatcher I must successfully complete an 18-month probationary period during which they will be required to complete additional training under the supervision of a trainer._ Typical Tasks Receives training in the reception and transmission of radio calls; Operates a variety of communications equipment, including radio base stations, radio consoles, hand-held radios, telephone, and other communications equipment; Monitors public safety frequencies; Operates data communication terminals; Conducts various database searches to obtain information in response to requests from law enforcement personnel; Records the nature and source of all incoming and outgoing radio messages, as required; After becoming proficient in 9-1-1 call answering and law dispatching, may be trained in other dispatching communities; Keeps apprised of current trends in law dispatching, ensuring that continuing education requirements are met; Receives law, fire, and medical calls for service; Creates and maintains accurate and well-organized records for documentation and retrieval purposes; May be assigned as a Disaster Service Worker, as required; Performs other related duties, as required.
    $44k-65k yearly est. 60d+ ago
  • Dispatcher I

    CMA CGM Group 4.7company rating

    Dispatcher job in Clayton, CA

    CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us? Pay Range: $19.29 - $24.12 YOUR ROLE Are you known for your coordination skills? Are you passionate about safety and regulation compliance? If so, we have an opportunity that would allow you to manage driver route assignments, ensuring compliance with DOT regulations and established internal policies and guidelines. WHAT ARE YOU GOING TO DO? * Develop and provide excellent customer service to internal and external customers. * Dispatch drivers for U.S. domestic shipment pick-ups and deliveries. Ensure compliance with DOT regulations and established internal policies and guidelines. * Prioritize time sensitive cargo. * Notify drivers of pick-up and delivery assignments. * Maintain shipment information under the Customs control document. * Ensure required paperwork is submitted timely to Import personnel. * Manage stored data and enter new data in computer database. * Assist with shrink-wrapping, loading and downloading freight, verifying the labeling of domestic shipments, and noting the count and condition of cargo received. WHAT ARE WE LOOKING FOR? * Education and Experience: High School Diploma or GED; Minimum two years related experience. Minimum one year of industry experience preferred. Knowledge of local geographic market. * Credentials: Valid state issued Class C Driver's License (Not Required). Forklift Certification. DOT Dangerous Goods/Hazardous Materials Certification. (Will receive CEVA certification training) Ability to frequently lift and/or move up to 50 lbs. Ability to drive and/or operate heaving machinery or equipment. * Skills: Basic proficiency in Microsoft Office, internet, web-based and job specific software applications. Accurate typing skills and/or data entry skills. Ability to add, subtract, multiply and divide. * Characteristics: Demonstrated leadership ability. Ability to read, comprehend, and complete basic checklists, forms or other related documents. Ability to identify and resolve problems in a timely manner. Responds promptly and professionally to customer needs. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career. #LI-DN1 CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.
    $19.3-24.1 hourly Easy Apply 1d ago
  • Communications Operator

    Washington County Hospital 4.0company rating

    Dispatcher job in Fremont, CA

    Pay Range: $30.05 - $37.13 plus applicable per diem differential Operates the current communication systems and backup systems in case of failure. Operates public address system and radio pagers. Records all long-distance calls made through the operator. Maintains patient restricted call list. Maintains Medical Staff list of office phone numbers and addresses. Maintains proper level of supplies Ensures that all requests for maintenance and service are phoned into vendor within 15 minutes of receipt. Ensures that response to caller is appropriate to age and needs of individual caller 100% of the time. Monitors and reports alerts for alarm boxes and medical panels located in the PBX area. Maintains and monitors multiple doctors On-Call Lists. Makes sure all departmental and hospital documentation is up to date. Provide connections to police, ambulance or fire department when emergencies are reported. Reports all maintenance problems to service vendor; arranges for routine service calls. Live Sign Language Interpreters - contacts vendor, sets up appointment time and date for onsite patient visit. Documents data for tracking. Supply weekly/monthly Code totals for approved reporting requests Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.
    $30.1-37.1 hourly Auto-Apply 45d ago
  • Security Operations Dispatcher/ Clerk @ Maintenance & Operations #2408

    Mt. Diablo Unified School District 4.4company rating

    Dispatcher job in Concord, CA

    DEFINITION: Under supervision, performs work operating District central station security system; monitors, programs and administers functions related to all District intrusion alarm systems; exercises independent judgment in making decisions on a variety of problems in accordance with established procedures, and performs related work as required. Work length: 8 Hours per day EXAMPLE OF DUTIES: Monitors and administers the activities of all District security systems via District central station monitoring equipment Dispatches and directs District personnel and/or police services personnel to alarm/intrusions situations Relays programming changes necessary to adjust to circumstances Arms and disarms zones, partitions and systems as required or directed Activates/deactivates personal identification numbers as directed Changes alarm account information Collects and prepares data for reports Accesses database and provides various reports in various formats as needed Receives and dispenses information to authorized users and the general public Logs and documents site system problems and complaints DESIRABLE QUALIFICATIONS: Training and Experience: A combination of training and experience equivalent to two years' experience in general officer or security operations work. Knowledge of: General office procedures Security operations Purpose, function and practices of the Operations Department Functions of school sites and other District departments Skill in: Operating a computer and software Responding to potentially demanding situations Dealing tactfully and effectively in person and on the phone Maintaining records and preparing reports Establishing and maintaining effective work relationships Ability to: Work independently Work rotating shifts Licenses and Certificates: A valid California driver's license CST, Salary Range: 424 DIABLO UNIFIED SCHOOL DISTRICT
    $45k-59k yearly est. 60d+ ago
  • Communications Dispatcher Lateral

    City of Redondo Beach 4.0company rating

    Dispatcher job in Clay, CA

    The City of Redondo Beach Police Department is looking for experienced Communications Dispatchers to join our highly-skilled team. Use your skills to work for a full-service City near the beach in the beautiful South Bay of Los Angeles! Candidates with a current P.O.S.T. Dispatcher Certification, or equivalent, and at least 2 years of public safety dispatcher experience are invited to apply. Only applicants that meet the minimum requirements and attach a copy of their P.O.S.T. Dispatcher Certification, or equivalent certification, will be contacted and given further consideration. If you do not meet these requirements, please review our Communications Dispatcher Trainee job post to see if you are interested in that role. Successful candidates will also demonstrate the ability to work well under pressure and during periods of high stress, be capable of multi-tasking, and function productively in a fast-paced environment. The ability and/or willingness to work overtime if requested is also desired. This is a continuous recruitment and may close at any time. Prompt application is highly encouraged. Under the direction of the Police Chief and supervisors, the Communications Dispatcher Lateral position performs in a training or solo capacity to dispatch Police, Fire, and emergency medical services and personnel and responds to both urgent and non-emergency complaints and calls for service in the City's Communication Center; performs work under general instructions, but with established policies, procedures and precedents as guides; and performs related duties as required to achieve successful results in support of the City's mission, goals, policies and objectives. This position is accountable to perform as a team member to assist with operational and support duties and services including but not limited to: * Receiving, updating and reviewing police, fire, and emergency medical service calls and status of rescue units; prioritizing incidents and radio traffic; dispatching the appropriate police, fire, or rescue units in accordance with established operational guidelines. * Broadcasting information over radio or phone lines and entering call information into the computer aided dispatch system chronologically; transmitting messages to the appropriate station or location directing unit(s) to respond to calls; announcing information over station paging systems and via radio frequency; maintaining direct contact with field personnel; updating responding unit status, as necessary. * Receiving calls for service from the public and private alarm systems; determining the nature of the complaints, alarms, or codes for computer input; recording the type of incident, locations, and other details; inputting the information into the computer to be routed to the appropriate Police or Fire dispatcher. * Working shifts and irregular hours including days, evenings, nights, overtime and including weekends and holidays; may be called back for major emergencies, disasters, and critical incidents. * Working in an environment that requires the ability to sit for extended periods of time, read color coded displays; use a computer terminal for extended periods; hear sufficiently to accurately and completely obtain information from callers; and communicate clearly to effectively dispatch information over the radio/communication system. Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds may be required. * Providing outstanding internal and external customer service, communicating effectively with the public and fellow employees, solving problems and proactively creating sustainable solutions to issues. * Conducting duties, responsibilities, tasks and assignments with a constructive, cooperative, positive, professional attitude and demeanor. * Supporting the City's mission, goals, policies and objectives. * Supporting the City's corporate values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal responsibility. * Performing other related duties as required. The position requires the ability to: * Work shifts, weekends and/or holidays * Spell and use correct grammar * Type a minimum of 45 words per minute * Follow oral and written directions and understand and follow complex written rules, regulations, policies and procedures * Memorize and use crime, phonetic alphabetical and computer codes * React quickly, efficiently and calmly in emergency situations * Maintain effective working relationships with others * Communicate effectively and professionally on the phone and radio Qualified Applicants must: * Possess a high school diploma or G.E.D. equivalent. * Be a minimum age of 18 years at the time of appointment. * Additional college credits and bilingual skills are desirable. * Possess a minimum of two (2) years as a public safety Communications Dispatcher with computer-aided dispatch experience. * Applicants will be required to successfully complete position-appropriate testing simulating the emergency services job. * Have completed and passed a California Certified Dispatcher School and hold a current P.O.S.T Dispatcher Certification, or hold recognized equivalent certification of a State or Municipal Agency. * A copy of your current P.O.S.T. Certification must be included with your application. * Emergency Medical Dispatch Certification must be obtained within 12 months of appointment to this classification. Other expected competencies: The position requires computer literacy with knowledge in the use of Microsoft Word and Excel and the ability to learn the efficient use of the department's computer aided dispatch and Records Management Systems, State, County and local computer databases and other computer systems. Also required is the ability to communicate using email programs and to understand and adhere to City policies for information technology. The position's expected competencies are to provide sound decision making skills and critical thinking to professional recommendations, decisions and completed staff work. The position also requires the initiative to achieve positive, timely results for the organization while maintaining interpersonal relationships, customer service, diplomatic skills and ethical conduct. PROBATIONARY PERIOD: 12 months CLASSIFICATION: This position is covered under FLSA standards for overtime and is a member of the classified service. SELECTION PROCESS: The selection process may include but is not limited to: Application review and evaluation, written examination, performance test and interview. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process. The pre-employment process may include but not be limited to: Reference checks, background investigation, fingerprint-based criminal history check, credit check, degree verification, and post-offer medical examination and drug test. For public safety positions, including positions based in the Police and/or Fire Department(s), the pre-employment process may also include but not be limited to a P.O.S.T. compliant background check, polygraph examination, post-offer medical examination and drug test, and post-offer psychological examination. Candidates must fill out the employment application and supplemental questions completely and accurately. Required fields and supplemental questions are noted with an asterisk (*). All other fields are optional. Applications including references to "see resume" are considered incomplete and will be disqualified. The City of Redondo Beach is an Equal Opportunity Employer. The City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Candidates with a disability who may need accommodation during the selection process must notify the Human Resources Department at least five (5) business days in advance of the test date. Qualified Military Veterans are given an additional five points to a passing score for both open-competitive and promotional recruitments. Documentation of such service, such as a veteran identification card, must be provided along with the application for employment or before the conclusion of the testing process.
    $49k-61k yearly est. 9d ago
  • Dispatcher

    Chicken Ranch Casino

    Dispatcher job in Jamestown, CA

    Job Details Jamestown, CA Part Time $20.00 - $20.00 Hourly AnyDescription Dispatcher As a Team Member of the Dispatch team, the Dispatcher is a CRCR Ambassador and takes personal ownership to ensure all of their actions are in the best interest of the business. The Dispatcher is responsible for timely documentation of events, dispatching Security to calls, and operating perimeter surveillance equipment. Position Functions Essential Functions • Operate dispatch and surveillance equipment. • Coordinate response to calls and emergency situations. • Track departmental duty assignments and break times. • Monitor entrances and surrounding property via surveillance equipment within and around CRCR to protect against theft and maintain the security of CRCR assets. • Enter accurate information into a computer-aided dispatching system. • Conduct video review investigations, working closely with surveillance and completing appropriate investigative documentation to support outcomes. • Utilize the appropriate documentation process to record all activities that affect CRCR, Team Members and Guests. Reports daily activities to direct Supervisors and/or Security Manager. • Ensure proper notifications are made in regard to emergency situations or as directed. • Understand and comply with all business and departmental rules and regulations, policies, and procedures. • Effectively utilizes radio communication systems and departmental codes and call-signs. • Report daily activities to direct leads, Supervisors and/or Security Management. • Other duties as assigned. Skills • Strong listening and communication skills. • Problem-solving and critical thinking. • Must be able to work independently and maintain a high level of performance. • Must be able to complete tasks in a timely and efficient manner while maintaining business standards. • Demonstrates a flock mentality, focused on teamwork and collaboration with others. • Provides exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all. • Stays engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others. • Builds lasting relationships by demonstrating honesty, integrity, and effective communication. • Driven to exceed expectations while remaining accountable and fair. • Identify a wide range of chicken breeds. Qualifications Minimum requirements: • Must be at least 18 years of age. • High School Diploma (or GED or High School Equivalence Certificate). • Ability to type a minimum of 30 words per minute. • Proficient in Windows and Microsoft Office Suite. Preferred qualifications: • 1+ years in a Dispatch role. Disclaimer This document is for informational purposes only. A formal job description, including working conditions such as physical requirements, work atmosphere, etc., will be provided for signature during the offer process.
    $20-20 hourly 60d+ ago
  • Communications Dispatcher (entry-level)

    East Bay Regional Park District 3.8company rating

    Dispatcher job in Castro Valley, CA

    This job is posted on a continuous basis, and candidates will be reviewed the first week of each month for consideration. Be sure to stay attentive to email communication regarding panel interviews. Please note that due to the current number of vacancies, we will not conduct oral panel interviews again until late December or January. Please do not expect communication regarding your application until the end of 2025 or the beginning of 2026. ATTENTION: There are four (4) required parts of the application. You must attach your typing certificate and test results. Information links to sign up for the testing dates are found under the application materials description. ABOUT US: TheEast Bay Regional Park District's Public Safety Departmentserves over 25 million annual visitors. Our area of patrol includes 73 different parks over a 1,750 square mile area covering all of Alameda and Contra Costa counties. Our Police Department is a full service POST-recognized law enforcement agency with 71 sworn officers. Our department includes a variety of units and patrol opportunities such as Air Support, Marine, Equestrian, Special Enforcement (including off-road vehicles), Investigations, and a 24-hour per day 911 Communications Center.Our Fire Department provides all typical emergency services, including fire suppression, hazardous materials responses, search and rescue, auto extrication, emergency medical services, prescribed burns for fire hazard reduction and resource management. Working closely with neighboring agencies in Alameda and Contra Costa counties, we provide emergency response services when called upon by CAL FIRE and the Office of Emergency Services. Fire also includes a Lifeguard Services Unit that renders support to 15 different environments including pools, lagoons, lakes, and coastlines. Our LS Unit offers an array of services including public instruction on water safety, rescuing distressed swimmers, and providing first aid. Looking to start a career in a position that supports emergency services in open spaces?Join an agency that will value your work and professional development and apply to be an entry-level Communications Dispatcher today! For more information about the District's Public Safety Division, please visit the District's website at: ************************************** OUR MISSION: EBRPD preserves a rich heritage of natural and cultural resources and provides open space, parks, trails, safe and healthful recreation and environmental education. Anenvironmental ethicguides the District in all of its activities. OUR VALUES: * Respect - We honor the land we steward, each other, and the park visitors we serve. * Resilience - We creatively adapt to change. We address challenges with empathy, perspective, and determination. * Relationships - Our greatest strength lies in the trust, accountability, and teamwork we cultivate with our colleagues, partners, and the public we serve. * Responsiveness - We communicate openly, honestly, and reliably. * Transparency - We hold the public's trust through meaningful stakeholder engagement and access to timely and reliable information on decisions and performance. WHY WORK FOR EBRPD? * Working with a purpose for a better world today and for future generations through the preservation of open space, public access to the outdoors, and a commitment to the conservation of the natural world found east of the San Francisco Bay across 33 cities in Alameda and Contra Costa counties. * A community of colleagues who are passionate about public service and the East Bay Regional Park District, the communities it serves, and its mission. * Excellent benefits: Medical, Dental, Vision, Flexible Spending, and pension benefits through California Public Employees Retirement System (CalPERS). Click herefordetails regarding additional benefits. * Tuition reimbursement and professional development. * Free on-site parking. * Free parking permit for EBRPD parks (for up to 2 privately owned vehicles) * Employee discounts for certain EBRPD park amenities (reservations, daily fishing permit, public boat launch). THE OPPORTUNITY: The Park District is currently recruiting for entry-level Communications Dispatchers to work at our Public Safety HQ located in Castro Valley, CA. The hiring pools established from this recruitment will be used to fill the current vacancies and additional vacancies that may occur during the one-year life of the hiring pools. We're Looking for Individuals Who Are: * Passionate about helping others; * Great communicators both orally and in writing; * Capable ofestablishing and maintaining positive and cooperative working relationships; * Comfortable and confident inmaking decisions when faced with limited information; * Able to exercise authority and take control in emergency situations. What You'll Be Doing as a Communications Dispatcher: Under supervision, you'll perform a wide variety of dispatch and routine, non-hazardous law enforcement functions in a non-sworn capacity within the public safety department, and you'll performs related duties as required. Application materials for this position consist of four (4) required parts: 1. A current East Bay Regional Park District application submitted online; and 2. Completed supplemental questions; and 3. A valid Typing Speed Certificate; and 4.Proof of successful completion of ONE of the following: (The links to sign up for the tests can be found below*) * POST Entry-level Dispatcher Test Battery T-Score OR * The CritiCall Pre-Employment Skills Test Typing Speed Certificate Requirements:This position requires that you type a minimum of 40 net words per minute. You must attach avalid Typing Speed Certificate meeting the following criteria: * Demonstrating thatthe applicantpassed a five (5) minute typing test; * Must be dated within 12 months of the posting closing date; * Must be from an accredited business school or college, adult education center, skills/business center, or a public agency; internet certificates are acceptable. * Must display the following items: candidate name; date and duration of the test; gross words typed per minute; number of errors; name and signature of the examiner administering the test; and name, address, and telephone number of the testing agency. * POST Entry-Level Dispatcher Test Battery T-Score OR CritiCall Pre-Employment Skills Test:Any applicants who have taken a POST Entry-Level Dispatcher Test Battery with another agencywithin twelve (12) months of applyingfor the position should attach a copy of their T-Score to the job application. A copy of the CritiCall Pre-Employment Skills Test can be accepted in lieu of the POST Dispatcher Test Battery T-Score. To enroll in one of the above mentioned required tests, click on the link below: Dispatch Communications Testing Registration * POST Entry-Level Dispatcher Test Battery T-Score: Cost is $30 (Testing dates and times are found on the website linked above.) * CritiCall Pre-Employment Skills Test: Cost is $77 (Testing dates and times are found on the website linked above.) Tentative Date of Onsite Examinations Skills Tests (POST or CritiCall):Results submitted with application Best Qualified Review (supplemental responses review) and oral panel interviews will take place on a roughly bimonthly basis. Department selection interviews will follow the oral panel interviews. The timing of the department selection interviews will vary based on the department's current hiring needs. Essential Functions Performs tasks necessary to effectively dispatch police, fire and park operations units, as required: * Receives telephone calls from citizens, employees or other agencies requesting general park information, police or fire assistance, to include "911" and other emergency calls; * Transmits and receives radio messages; * Analyzes situations and dispatches the appropriate units; * Dispatches mobile units and other equipment to specified locations as ordered; * Makes telephone requests for ambulance, vehicle towing, or other emergency services as requested by officers in the field; * Monitors other law enforcement and fire agencies' radio frequencies and rebroadcasts pertinent information; * Operates and makes minor adjustments to radio telephone transmitting and receiving equipment; * Responds to in-field requests for communications aid at critical incidents or any aid when requested by a supervisor including: Responding to a Mobile Incident Command center or off-site communications center in emergency situations, assists in the facilitation of emergency evacuation of the communications center via patrol vehicle, Mobile Incident Command vehicle, or personal vehicle * Participates in mandatory off-site department trainings including but not limited to out of jurisdiction locations * Performs varied clerical duties such as typing, maintaining message logs, assisting on reports and records, filing, answering phones, and responding to inquiries from the public and other agencies; * Processing police (court cases and parking citations), fire, medical and field reports; * Performs data entry and retrieves data; * May be required to collect monies from members of the public for the purpose of paying fees for towing, dog permits, copies of reports, or other services, or for paying fines. Minimum Qualifications MINIMUM QUALIFICATIONS: Education:Equivalent to completion of the twelfth grade; AND Experience:Two years of recent, responsible work experience. License or Certificate:Possession of a valid California Driver's License with a satisfactory driving record is a condition of initial and continued employment in this classification. Additional Information Knowledge of: * The purposes and general methods of police and fire dispatching; * Routine clerical operations; Ability to: * Type 40 net words per minute; * Multi-task; * File and prepare accurate reports; manual dexterity to operate telephone, radio and computer keyboard equipment; * Speak English clearly and audibly; * Memorize and retain information quickly; * Physical capability (e.g., eyesight and hearing to satisfactorily complete job tasks); * Spell correctly; * Learn the laws, regulations, and rules applicable to area of assignment; * Learn operating procedures and policies of assigned division; * Read maps, both in paper form and digital form and provide directions verbally * Be flexible in your role; understand that not all situations are black & white (use cognitive reasoning to make the best decisions about any/all situations) * Follow instructions, to reason clearly, analyze situations accurately, act quickly and effectively in emergency situations; * Develop and maintain productive and cooperative working relationships with other District staff, other agencies, volunteers and the public. Conditions of Employment: * This classification will be required to work all shifts (day, swing and graveyard, including weekends and holidays) on a rotational basis; * Must pass a Level 3 background screening. Must be willing to work evenings, weekends, and holiday shifts; * Required to wear a prescribed uniform; * Current First Aid and CPR certificates are required as a condition of completion of probation and continued employment in this classification. Union Affiliation: POLICE ASSOCIATION: The Park District's Police Association (PA) represents this classification. Wages, hours, and other terms of conditions of employment are covered in a Memorandum of Understanding (MOU) between the Park District and the PA. The probationary period for this classification is eighteen (18) months. Application process: Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system. If you have previously applied to a position on GovernmentJobs.com, please allow time to update your existing profile. Applications are accepted online only. Our online application system is provided by NeoGov. If you encounter problems while applying online, please contact NeoGov Help Desk toll-free at **************. Notification: All applicants will be notified of the disposition of their application via email, generally within two weeks after the closing date. You may also sign into your governmentjobs.com account to view your current application status and notifications. Selection Process:The application materials for all applicants meeting the minimum qualifications will be reviewed by a screening panel to select the best qualified for interview or testing. The District reserves the right to set up a written test, performance test, and/or other assessment procedures before and after the interview process. Possession of minimum qualifications does not guarantee an interview or invitation to test. Pursuant to the Federal Immigration and Reform Act of 1986, all applicants who are hired will be required to provide proof of identity and appropriate work authorization documents prior to commencement of employment. The selection process for Communications Dispatcher will include the following steps: 1. Minimum Qualifications review & confirm required documents (including Skills Testing) 2. Best Qualified Review:Subject matter expert(s) will review supplemental question responses to select those that are best qualified to be invited to the panel interviews; 3. Oral Board Interview: An interview panel will establish final hiring pools; 4. Selection Interviews: A secondary interview with the hiring manager and possibly other Department staff; 5.Background Examination:The candidate(s) selected for this position will undergo a background investigation as outlined in the CA Commission on Peace Officer Standards and Training (POST) Public Safety Dispatcher Selection Requirements. Background investigators will contact references, friends, family, former and current employers and other contacts in order to verify information provided by the candidate in a Personal History Statement. In addition, investigators will perform a criminal records check, a credit check and a driving record check. Candidates will have their fingerprints taken to satisfy a CA Department of Justice and FBI official clearance. Candidates will complete a polygraph and psychological examination, as well as undergo a medical examination appropriate to the specific position. Information revealed during the background investigation may be grounds for disqualification during the selection process. 6. Probationary Period: Once hired, the candidate must successfully complete an 18-month probationary period. Special Testing Arrangements:If you require special arrangements due to a verified disability or medical condition, please contact the Human Resources Department at ************. Equal Opportunity Employer: The East Bay Regional Park District is an Equal Opportunity Employer that values and respects a diverse workforce and community. It is committed to promoting an equitable and inclusive workspace that is welcoming to all. Applicants from all backgrounds and life experiences are encouraged to apply. All qualified applicants will receive consideration for employment.
    $54k-72k yearly est. 23d ago
  • Security Dispatcher - All Shifts, up to 20 hrs. a week (Security)

    Delta Protective Services

    Dispatcher job in Stockton, CA

    Do You Have What It Takes To Join Our Team? You're a friendly professional who is trustworthy, honest and on-time. You'll embrace our unique company culture and be ready to take the initiative because you're organized, trainable and know what it takes to achieve exceptional results. You've got a can-do attitude, reliable transportation and a working smart phone so you can go anywhere at any time to protect people, property & peace of mind. You are observant and keeping people safe is your thing. You'll only accept the best from yourself and you know that being flexible is what success demands. You're a self-starter that works well alone or as part of a team. You're passionate, motivated and above all, ready to push yourself to achieve more. If you believe we just described you then we invite you to apply! Delta Protective Services isn't for everyone and we're OK with that. We are looking for security professionals that have a passion for protecting people, property and peace of mind. You'll be expected to push yourself and live up to our core values of Excellence, Accountability, Commitment & Honesty every day. At Delta Protective Services We Create Safe Communities and this vision drives everything we do. Job Skills / Requirements Security Dispatcher Shifts: All Shifts - must be able to work days, swing, graveyards, weekends, and holidays (this schedule varies each week) Up to 20 Hours a Week ***WORKING WEEKENDS IS REQUIRED*** You are available weekends, like people and appreciate a fast paced, challenging work environment. You are always polite, professional and courteous and have a guard card. This position is in an office environment where your main responsibilities are talking to people in person, on the phone and via email / text. You'll sometimes be called upon to work overtime and you're experienced using a computer. Objective: Dispatch officers shall provide excellent customer service to clients and employees. You will provide in-house support to supervisors & managers and act as the receptionist. You will also use a computer to monitor employee activity, use multi-line phone system, email and other common computer programs. Responsibilities: · Monitor the safety of security officers in the field. · Quickly & accurately pass messages. · Customer Service in person, over the phone and online. · Quality Control via web-based applications. In addition to the above you must complete other job-related functions as they may arise from time to time. Skills Required: You must speak confidently and professionally in person, over the phone & in written communication like email & reports. Strong organizational skills and time management is required. You must be a self-starter and take projects from start to finish unsupervised. You must work well with others as part of a team. Experience using common computer programs and office equipment is required. Proficiency with mobile devices and apps are required. Requirements: • Have a valid California Guard Card. • Be drug-free. • Have reliable transportation. • Administrative office experience with computer databases and systems Schedule: Delta Protective Services is proud of our in-house 24/7/365 dispatch center. You'll work as an hourly employee in an office environment. Working weekends is required and may be directed to work additional hours at the direction of a supervisor or manager. Benefits: • Health Care • Paid Sick Time • FREE BSIS Guard Card continuing education training for employees - $473.00 value! • .25¢ per hour uniform reimbursement • Weekly Pay Education Requirements (All) High School Diploma or Equivalent Certification Requirements (All) California Guard Card Powers to Arrest & Appropriate Use of Force Additional Information / Benefits No Guard Card? Please apply once you have your Guard Card. We do not offer Guard Card courses at the present time. FREE BSIS required continuing education training for employees - $473.00 value! .25¢ per hour uniform reimbursement .25¢ per hour cell phone reimbursement $1.00 per hour training Reimbursement Weekly Pay 401k Retirement Benefits: Medical Insurance, Paid Sick Days, Paid Holidays, 401K/403b Plan, • FREE BSIS Guard Card continuing education training for employees - $473.00 value! • .25¢ per hour uniform reimbursement • Weekly Pay This is a Part-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends, Holidays. Number of Openings for this position: 1
    $31k-41k yearly est. 7d ago
  • Warehouse Operations Dispatcher

    Breakthroughfuel 3.6company rating

    Dispatcher job in Union City, CA

    U.S. AutoForce, a division of U.S. Venture, Inc., brings together more than 100 years of experience as an industry leader in the distribution of tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships. As the Dispatcher you will support the Dispatch Supervisor in achieving all fleet and dispatch office needs. Responsible for sure creating and managing routes, ensuring Drivers complete necessary paperwork, and promote safe driving habits. In this position you will represent U.S. AutoForce when interacting with customers and other internal teams. Hours are generally 5am-1:30pm and are subject to change based on business needs, including overtime.JOB RESPONSIBILITIES Ensure drivers complete all required daily paperwork: Driver logs, pre and post-trip inspections, and fuel receipts. Ensure drivers are completing customer returns within 3 days of creation Assist with will-call customers Assist with reviewing Samsara driving alerts Track drivers on Elite and close out all routes and open orders daily Train drivers on PIV, tablet, and safety expectations (may be involved in road tests) Complete all routing requests before scheduled cut-off times Backup for Dispatch Supervisor and EComm Assign lines to be pulled by material handlers for will-call and metro routes Answering phone calls in a professional and timely manner Communicates effectively with call center, sales, customers, drivers and other locations Spot check trucks for cleanliness and compliance, assist drivers when a breakdown occurs Backup driver, order pulling, operate power equipment as needed Promote and maintain a safe working environment for all team members The duties listed in this job description are not exhaustive. Team members may be asked to perform other job-related tasks and follow any job-related instructions given by their supervisor, subject to reasonable accommodations OUR BENEFITS Highly competitive wages starting at $25/hour! Weekly pay Work boot reimbursement program Healthcare benefits, available your first day on the job 401(k) with Generous Employer Contribution AND Match Paid Vacation, Sick time and Holidays On-the-job training and skill development Tuition Reimbursement Employee Discount Programs Physical Demands and Work Environment Physical demands: While performing the duties of this job, the employee must be qualified as to visual, auditory, physical, and mental ability to operate equipment safely with or without reasonable accommodation. The employee must frequently lift products weighing up to approximately 50 pounds, and occasionally up to 80 pounds. Occasionally exert a pushing force up to 40 pounds. Handling of commercial tires (e.g., rolling, destacking, team lifting) conduct team lifts or use mechanical equipment. Protective equipment required: steel or composite toe boots, safety vest, safety harness , seatbelt, SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel / composite toe boots. All team members must be able to adhere with safety and manufacture guidelines for compliant use of all protective equipment. Work environment: While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent. QUALIFICATIONS Must be 21 years or older (mandatory company policy) Must possess a valid driver's license and good driving record in compliance with our driver policy 1 year of professional driving experience (cube van, box truck or semi), and satisfactory completion of company road test by qualified assessor 1 year experience in transportation industry Knowledge of DOT regulations and legal requirements for drivers Excellent communication, customer service, and organization skills Ability to be trained and safely use powered industrial trucks (forklifts) and high reach lifts. Pass a forklift certification test Must possess a valid driver's license and good driving record in compliance with our driver policy Ability to safely lift 50 pounds consistently and occasionally lift up to 80 pounds Ability to exert a pushing force of up to 40 pounds - working with barrels and industrial/agricultural tires Ability to follow instructions and safe operating procedures Demonstrated ability to provide quality customer service Ability to work overtime as needed Successfully pass a pre-employment drug test (do not test for THC / marijuana) Valid DOT Medical Card or the ability to obtain DOT Medical Card per DOT/FMCSA guidelines and requirements during the hiring process. (Please visit the DOT/FMCSA website for a complete list of requirements) DIVISION: U.S. AutoForce U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need. U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture. U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at **************.
    $25 hourly Auto-Apply 60d+ ago
  • Customer Service Dispatcher

    Falconambulance

    Dispatcher job in Concord, CA

    Now Hiring Customer Service Dispatchers in Concord, CA. Starting wages: $20.00/hour with Built-in Overtime STATUS: Full-time - Benefit Eligible 12-Hour Shift Rotations Night Shifts: Every Thursday /Friday & Every Other Saturday/Sunday/Monday Dispatchers are responsible for evaluating all transport requests and deploying the most appropriate resource(s), answering the Communications Center multi-phone line system, responding to all referrals/requests and inputting call information into our computer aided dispatch (CAD) system. Customer Service Dispatchers report to the Dispatch Supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES Demonstrate exceptional customer service skills with both internal and external customers. Maintain a calm and professional demeanor with staff and customers. Promptly answer, evaluate, and prioritize incoming requests for service. Communicate effectively with all callers and co-workers in a fast-paced, dynamic environment, both verbally and in writing. Demonstrate familiarity with Company service areas, medical facilities, and local geography, including major roadways and traffic patterns. Maintain compliance with all Company and customer policies and procedures as they pertain to the coordination of patient care/transport. Ability to efficiently multitask, remain sharply focused, and maintain productivity in rapidly changing or high-pressure environments. Accurately take incoming requests while simultaneously documenting information electronically. Call confirmations for upcoming transports to ensure requests are still valid. Private-pay call request payment collections. Professionally navigate difficult interactions and direct conversations toward productive outcomes. Operate a computer terminal and be proficient in word processing, e-mail, and other software programs. Operate a multi-line phone system as well as radio communication equipment. Ability to work independently and collaboratively within a team. Perform other duties as assigned by manager or leadership team. WHAT WE OFFER Competitive Wages. Career Mentorship & Growth Opportunities. Benefits Package: Paid Vacation & Sick Time, Medical, Dental, Vision and Life Insurance, 401K with Company Match. Work Perks: Employee Discount Programs, Credit Union, and Company sponsored Life Insurance. EDUCATION AND WORK EXPERIENCE Prior EMS/EMT experience preferred. Demonstrated background of successful customer service experience required. High school diploma or equivalent. Emergency Medical Dispatch certification or ability to obtain within 30 days of hire preferred. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Requires frequent repetitive hand movements, standing, walking, reaching and grasping. Able to hear and communicate clearly to perform job duties in person and over the telephone. Adequate vision to be able to read information from printed sources and computer screens. This is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. Falcon is AN EQUAL OPPORTUNITY EMPLOYER. Come join our Dispatch team and see why Falcon Ambulance is the premier mobile healthcare provider in the Bay Area!
    $20 hourly Auto-Apply 3d ago
  • Scheduler/ Call Taker

    Transdevna

    Dispatcher job in Antioch, CA

    Scheduler/Call Taker Transdev in Antioch, CA is hiring a Scheduler/Call Taker to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: + Competitive compensation package of a minimum $17.50 per hour Benefits include: + Vacation: 2 to 4 weeks based on years of service + Sick days: 40 hours of sick days + Holidays: 12 days; 8 standard and 4 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system. + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verify "No Shows" with customers. + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Must be able to work shifts or flexible work schedules as needed. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************. Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 774 Pay Group: DVF Cost Center: 55802 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $17.5 hourly 15d ago
  • Dispatcher Customer Service

    Cartage Xperts Co

    Dispatcher job in Elk Grove, CA

    Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job SummaryWe are seeking a professional and skilled Dispatcher to join our team. In this role, you will be responsible for helping customers with immediate action by offering best -in-class response to their requests, as well as providing direction and guidance to our drivers and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Responsibilities The Dispatcher/Service Coordinator must have the ability to work in a fast-paced environment while being self motivated to provide exceptional customer service while interacting with customers by phone, directing technicians, taking inbound and making out bound calls to our client. You must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be receptive to constant coaching and feedback. The ideal candidate will have exceptional memory and multi-tasking skills, including but not limited to: Answer all incoming calls before the 3rd ring Collect and document information from callers Prioritize calls according to the level of urgency Transmit information to the appropriate person or department Direct response units to appropriate location Monitor status of response team Take customer request regarding pickup or delivery Document and update customer records based on interactions in Crown or Trinium Develop and maintain a knowledge base of the evolving products and services Keep drivers advised of congestions at airline terminals and rail terminals Forward all quote requests to manager for pricing Be the liaison between the driver and fleet manager on drivers request Select specific trucks for each rout based on volume and equipment availability Qualifications High school diploma/GED Previous experience as a Dispatcher or in a similar position Experience in freight forwarding industry preferred Excellent typing and data entry skills Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize projects Ability to work well under pressure Positive and professional demeanor Ability to build rapport with clients Ability to problem solve and be a team player 2 years experience in dispatching preferred Must be able to pass drug screening and background check Must be able to work in the USA WELCOME TO CARTAGE XPERTS We are U.S Customs Bonded Carrier who is TSA compliant and also a proud member of The United States Customs Trade Partnership Against Terrorism also known as C-TPAT. Cartage Xperts Life Science works diligently to safe guard the products that are transported while ensuring the integrity of the shipment is kept at all times while offering full visibility and security control methods for critical healthcare shipments, regardless the day and time that we are called in to duty, we always have one person in mind, the patient.
    $30k-39k yearly est. Auto-Apply 60d+ ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Manteca, CA?

The average dispatcher in Manteca, CA earns between $29,000 and $56,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Manteca, CA

$40,000

What are the biggest employers of Dispatchers in Manteca, CA?

The biggest employers of Dispatchers in Manteca, CA are:
  1. MTM
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