Transportation/Dispatcher Additional Information: Show/Hide Days: 215 Pay Grade: MT06 * Please check the Salary Schedule for current rates and stipend eligibility. (Scroll down after clicking this link) Qualifications: Education/Certification:
* High school diploma or equivalent
* Possess or able to obtain a Texas Class B CDL with P and S endorsements in 40 days
* Texas school bus driver training certificate, preferred
* Ability to pass DOT physical examination and alcohol/drug test
* Satisfactory annual driver's license and criminal history checks
* Must be at least 21 years of age
* Bilingual in English/Spanish, preferred
* Texas school bus driver training certificate, preferred
Experience:
* Minimum two (2) years of experience as a certified school bus driver OR
* Minimum of one (1) year of dispatch experience with commercial vehicles
* Please see attached for more information.
Attachment(s):
* Job Description - Dispatcher
$27k-35k yearly est. 60d+ ago
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Dispatcher
Pilot Air Freight 4.9
Dispatcher job in Dallas, TX
Pilot has the best employees in the transportation and logistics industry!
Essential Functions:
Scheduling drivers to make freight delivery or collect shipments and packages
Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests
Planning predetermined routes for drivers
Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.
Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need
Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times
Monitoring truck repairs and maintenance schedules
Logging vendor complaints or concerns
Answering phone calls from vendors, customers, and management and helping them as needed.
Other duties as requested
SKILLS/COMPETENCIES:
Strong aptitude for time management
Excellent understanding of local and state traffic laws and regulations
Ability to make quick changes in routing
Strong interpersonal skills
Ability to prioritize and multitask
Deep understanding of computer software and technologies
Able to read, write and speak English
If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you!
Supports and serves as a critical backup for the Wireless Communications Manager who oversees Dallas County's public safety radio infrastructure, including multi-site dispatch centers, fire stations, and communication equipment that supports essential public safety and law enforcement operations. Ensures compliance with department/County policies and procedures, Federal Communications Commission (FCC), and other legal requirements. Manages projects and consults with vendors. Performs diagnosis, daily repairs and maintenance on Dallas County public safety technology systems including P25 radio systems. Develops relationships with staff, other departments and individuals outside County government.
Education, Experience, and Training:
Education and experience equivalent to an Associate's degree from an accredited college or university in Electronics or in a job related field. Six (6) years of related experience. Preferred experience with Motorola SmartNet Simulcast GPS trunked radio systems or P-25 digital systems and/or public safety or governmental communications system.
Special Requirements/Knowledge, Skills & Abilities:
Must pass CJIS compliance
Must obtain within the first 24 months of employment and maintain the following certifications:
Journeyman ETA certification
Motorola P25 Radio System Certifications: Basic RF
Basic Networking
Basic Radio
EVT Certification
Must obtain within the first 12 months of employment and maintain the following certification:
APCO Radio Certification
Knowledge of electronics theory and practices involved in the installation, testing, diagnosis and repair of complex digital electronic circuitry. Must have a valid Texas Driver's License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code. Must pass a security clearance check. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Skill in Microsoft Office products and Motorola Radio Programming Software suite.
Physical/Environmental Requirements:
May be required to work in enclosed/cramped spaces, dusty conditions, and low-light conditions. May be subject to electrical currents and electrical shock, and RF exposure. Optimum mobility capabilities are required, including Balancing, Climbing, Crawling, Crouching, Kneeling, Lifting, Reaching, Standing, and Stooping.
1. Analyzes user needs and documentation requirements. Participates in system design and development for layout of new or modified systems at the Dispatch Center, remote public safety radio sites, and customer work locations. Develops and submits documents for acquisition of land mobile radio, data communications and telephony services and equipment. Makes recommendations for improvements to user -agencies and subscriber groups.
2. Performs and coordinates preventive maintenance and daily repairs on P25 digital multi-site, multi-department radio system throughout Dallas County to ensure peak operating performance and maximum uptime of equipment, including all public safety specialized technology equipment and access control server, equipment and 911 recording equipment. Provides periodic reports of activities and accomplishments.
3. Performs essential maintenance and operational support for analog and digital land mobile radio systems and other related electronics/communications equipment (radio tower sites, dispatch center, Emergency Operations Center (EOC), and subscriber equipment), including trunked & conventional radio systems, digital microwave networks, and supporting computer/IP communications systems. Coordinates and assists with the installation and maintenance of cable television and satellite television services countywide.
4. Programs voice and data radio communications equipment to maintain operational readiness and system integrity for standard telephony and dedicated data circuits, as well as packet switching techniques.
5. Supports the Wireless Communications Manager; assists with developing long-term strategic plans to efficiently manage and improve the public safety radio systems. Serves as the backup for the Wireless Communications Manager.
6. Partners with internal department customers, as well as the Dallas County's third-party solution vendor and subcontractor community, to provide remedies for system issues, outages, and other operational challenges. Manages projects and consults with vendors to ensure expenditures are within approved budget. Collaborates with engineering and project management to effectively maintain, optimize and support advanced communication systems, which meet customer expectations, R56 audits, and inspections at communications sites.
7. Responds to evening, weekend, and holiday on-call emergency radio/communication system operation problems; inspects and repairs the problem or calls for additional assistance if necessary..
8. Performs other duties as assigned
$24k-32k yearly est. Auto-Apply 26d ago
Coordinator, Dispatch
McLane 4.7
Dispatcher job in Lewisville, TX
Take your career further with McLane!
The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.
The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department.
Benefits you can count on:
Pay rate\: Starting at $19.50 dependent upon experience
Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
401(k) Profit Sharing Plan after 90 days.
Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What you'll do as a Dispatch Coordinator\:
Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.
Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
Develop and update driver and helper dispatch schedule daily.
Understand DOT hours of service and ensure driver compliance.
Set up daily tractor/trailer assignment for drivers.
Verify roadworthiness and keep maintenance records for tractors and trailers.
Call customers to inform them of variances in delivery times.
Expedite driver manifests and highlight keys.
Provide timely reports to immediate supervisor as requested.
Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
Meet this position's physical demands.
Other duties may be assigned.
Qualifications you'll bring as a Dispatch Coordinator Teammate\:
High School Diploma.
Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.
Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs.
Have 2 years in similar function (preferred).
Map reading abilities.
Understanding of distribution systems.
Ability to communicate in various methods with different levels.
Mathematical ability for maintaining schedules.
Understanding of dispatch issues and procedures.
This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
Fit the following? We want you here!
Safety-focused
Reliable
Adaptable
Dedicated
Moving America forward - together.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit https\://**********************************
$19.5 hourly Auto-Apply 8d ago
911 Dispatcher/Communications Officer
Rockwall County, Texas-Sheriff's Office
Dispatcher job in Rockwall, TX
Job Description
SALARY: $58,811 ANNUALLY
PLUS
CERTIFICATE INCENTIVE, LONGEVITY, EMPLOYER PAID LIFE INSURANCE, AFFORDABLE BENEFITS AND AN OPTION FOR SHIFT DIFFERENTIAL!
SUMMARY: The purpose of this position is to answer emergency 911 and non-emergency calls and coordinate the appropriate response; provide support to field officers and provide administrative support. This is accomplished by prioritizing incoming calls; simultaneously operating a multi-channel radio console and a multi-line telephone while maintaining a computer aided dispatch system among other computer systems.
ESSENTIAL JOB FUNCTIONS
Answers, evaluates and prioritizes incoming emergency calls; communicates effectively with various callers to obtain complete information to determine urgency and need for dispatching police, fire and/or medical response using a computer aided dispatch (CAD) system, telephones, multi-channel radio, TDD (text telephone device for hearing/speech impaired), numerous computer databases and maps.
Receives, coordinates and disseminates critical information from various sources and maintains radio contact with field units to monitor response, progress and needed support.
Simultaneously maintains close contact with field units; communicates with department employees, other law enforcement and criminal justices agencies, emergency service providers and the general public to obtain and disseminate information; monitors radio traffic of other agencies.
Enters, updates, requests and transmits information from a variety of sources to maintain current, accurate records or to access databases for information, warrant checks and/or driver's license and vehicle registration checks.
Performs entries and inquiries in computer database related to warrants, protective orders, stolen guns and articles, vehicles, boats, vehicle/boat parts; monitors teletypes and broadcasts and disseminates appropriately; transmits warrant and other confirmations and responds to pick-up notices; and removes warrants and other entries from the database and maintains records of all warrants and other entries.
Makes effective decisions and uses problem solving based on a limited amount of information in crisis or emergency situations; obtains information related to possible dangers on the scene such as weapons, narcotics, mental conditions and alcohol; tracks changing locations and maintains contact with caller; sends additional units when needed.
May assist with training and the training program for new hires.
Greets visitors in person in order to provide assistance or refer to the appropriate staff member or division.
Assists with attorney and clergy visitations.
Classifies and prioritizes calls to establish and coordinate the proper public safety response.
Performs detailed work with a high degree of accuracy during stressful situations.
Accurately understands various transmissions and transcribes information from one source to another in a timely manner.
Reads and interprets maps for the public, field personnel and other law enforcement/criminal justice agencies in order to assist in locating certain geographical areas; interprets telephone or radio call locations from maps by applying knowledge of the State highway system and geography in order to provide appropriate and timely assistance.
Greets visitors in person; provides assistance or refers to the appropriate staff member or division.
Provides back-up coverage for the department operator and monitors entrance ways to allow access to visitors.
Performs other duties as assigned.
SUPERVISORY/BUDGET RESPONSIBILITIES
This position has no supervisory or budget responsibility.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of applicable State and Federal rules, codes and regulations and County policies and procedures.
Ability to effectively operate a multi-channel radio, distinguishing and recognizing a variety of radio voice transmissions.
Ability to recognize and monitor communications equipment problems and notify appropriate personnel for repair.
Ability to memorize, retain and accurately recall information and codes; organize, assess, and prioritize multiple tasks, projects and demands; and adapt to constantly changing situations and effectively take appropriate action.
Ability to communicate in a clear, concise and effective manner, both verbally and in writing.
Ability to accurately understand various radio transmissions and transcribe information from one source to another in a timely manner.
Basic proficiency level utilizing Microsoft Office applications including Excel, Word and Outlook; Open Fox; Computer based 911system; Windows based CAD; RMS; JMS; Eventide; instant messenger and the ability to operate other standard office equipment, including telephones, calculators, fax machines, etc.
Self-disciplined and self-motivated to work alone and with others; ability to exercise good judgment in safeguarding of confidential or sensitive information.
Ability to maintain emotional control and work effectively during emergencies, crisis situations or extremely stressful situations.
MINIMUM QUALIFICATIONS
High school diploma or equivalent experience.
Computer experience; proficient in typing.
Valid Texas Driver's License.
Must be available to work all shifts, holidays and weekends.
Must obtain Telecommunication Operator certification through the State of Texas and TCIC/NCIC certification by the State of Texas within one year (1) of employment and maintain certification.
WORKING CONDITIONS
Position is located in an office environment with little or no exposure to environmental conditions. Health and safety hazards are minimal. No protective equipment is required. Fine dexterity, sitting, talking, hearing and vision are constantly required. Occasionally, walking, reaching and handling are required.
CONDITIONS OF EMPLOYMENT
Must successfully complete a pre-employment drug screen.
Must successfully complete a background investigation.
TATTOO LIMITATIONS
Visible offensive tattoos or body art are prohibited without exception to include, but not limited to, those that depict racial, sexual, discriminatory, gang-related or obscene language. No tattoos allowed below your wrist, except for a wedding band and no tattoos allowed on your neck or above.
$58.8k yearly 27d ago
Public Safety Dispatcher
City of Mesquite, Tx 3.7
Dispatcher job in Mesquite, TX
Salary: $25.08/hourly to $29.43/hourly midpoint (Depending on qualifications) To provide a variety of specialized and routine tasks in the provision of emergency and non-emergency communication services. To answer multi-line, 9-1-1 emergency and non-emergency calls and respond appropriately. To provide emergency dispatch services for the Police and Fire Departments for the City of Mesquite.
You can search for this position's full job description here.
SUPERVISION
* General supervision is provided by the Public Safety Dispatcher Supervisor.
* All behaviors comply with the Code of Conduct and Rules of Behavior outlined in Chapter 8 of the General Government Policies and Procedures Manual.
* Follow all Police and Fire Department General Orders and SOP's.
* Adheres to assigned work schedule as outlined in city and department attendance policies and procedures.
* Receive and process requests for Police, Fire, and Emergency Medical Services by analyzing and prioritizing emergency and non-emergency calls. Forward calls to appropriate departments and personnel.
* Assign appropriate public safety personnel to emergency and/or routine calls for service utilizing a computer aided dispatch system (CAD).
* Receive, transmit, and update pertinent information on all calls for services including those in progress and those involving other agencies; monitor activities of Police, Fire and Emergency Medical Service personnel; maintain the location and call status of all emergency units during an assigned dispatch shift.
* Operate a multi-channel public safety radio system.
* Coordinate mutual aid requests.
* Communicate with hearing/speech impaired citizens by operating TTY/TDD equipment.
* Receive and process Text to 9-1-1 calls.
* Provide pre-arrival medical instructions on medical emergency calls.
* Operate NCIC/TCIC computer system; enter data; retrieve pertinent information; relay information to emergency personnel; purge printouts from NCIC/TCIC system; maintain computers and related equipment; verify reports and data entered during shift; validate entries.
* Contribute to a positive work culture.
* Maintain strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the Communications Section.
* Gain and maintain basic knowledge of geography for the City of Mesquite and the surrounding area.
* Act as a liaison between the Mesquite Police and Fire Departments and other city departments or governmental agencies.
OTHER DUTIES AND RESPONSIBILITIES
* Monitor jail alarms and other city systems as required.
* May search prisoners.
* May witness statements by witnesses, prisoners or suspects.
* May participate in internal and external training exercises and programs; may assist in training of new personnel.
* May monitor the weather.
* May fill out status and activity reports at the close of each shift; complete other pertinent reports as assigned.
* May maintain and update call list for after hour's emergency and non-emergency response personnel.
* May supervise and monitor assigned personnel in the Technical Services Division of the Mesquite Police Department; assign and coordinate activities and operations of communications services; train staff and maintain personnel records for division; advise and participate in hiring, disciplining, evaluating and terminating staff.
* Meet the City's driving standards.
* Perform other duties as assigned.
EDUCATION
* High School Diploma or GED
EXPERIENCE
* No experience required
* Ability to type 35 wpm, testing required
* Ability to pass CritiCall, testing required.
LICENSES AND CERTIFICATES
* Possession of a valid driver's license.
* The ability to obtain certification as a Telecommunications Officer by the Texas Commission on Law Enforcement (TCOLE).
* Candidates must be a U.S. Citizen and be 18 years of age or older.
WORK SCHEDULE
* The 911 Dispatch Center is a 24 hour-7 days per week operation. Due to the nature of the Public Safety Dispatcher position, applicants must understand that rotating shifts during training will occur on a month-to-month basis during the first year of employment. If hired you will work a variety of shifts while in training, once you have completed training you will be able to bid to a set shift.
If you are offered the position of Public Safety Dispatcher, you are agreeing to work:
* 10-hour shifts, 4 days per week
* Holidays (if scheduled as a normal working day)
* Weekends
* Deep Nights
* Evenings
* On Call for Disasters
* Rotation of shifts while in training
You must be able to work the following rotating shifts on a month-to-month basis during the first year of employment:
SHIFT SCHEDULES:
* 6am-4pm
* 8am-6pm
* 10am-8pm
* 12pm-10pm
* 4pm-2am
* 8pm-6am
* 10pm-8am
This position requires a one-year probationary period due to length of training program.
A total of four months can be spent on Channel One training. Failure to obtain proficiency in Channel One in the four-month period will result in a non-disciplinary termination of employment. Additional training periods may be approved at the discretion of the Department Director.
Minimum typing speed at the completion of Channel One training must be 45 wpm.
$25.1-29.4 hourly 19d ago
Dispatcher/Customer Service
Sweve Tech
Dispatcher job in Dallas, TX
Sweve Tech LTD is a leading technology company based in Dallas, Texas. We are currently seeking a highly motivated and organized individual to join our team as a Dispatcher/Customer Service. This is a full-time position with opportunities for growth and advancement within the company.
As a Dispatcher/Customer Service, you will play a crucial role in ensuring the smooth and efficient operation of our business. Your primary responsibilities will include dispatching technicians to customer locations, managing service requests, and providing exceptional customer service.
Benefits of working with Sweve Tech LTD
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Key Responsibilities:
- Receive and prioritize service requests from customers via phone, email, or online platforms
- Dispatch technicians to customer locations based on urgency and availability
- Monitor and track technician progress to ensure timely and efficient service delivery
- Communicate with customers to provide updates on service status and address any concerns or issues
- Maintain accurate records of service requests, technician schedules, and customer interactions
- Collaborate with other departments to resolve complex service issues and ensure customer satisfaction
- Continuously seek opportunities to improve processes and procedures to enhance the customer experience
- Assist with administrative tasks such as data entry, filing, and record keeping
Qualifications:
- High school diploma or equivalent
- 1-2 years of experience in customer service or dispatching role
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Proficient in Microsoft Office and other computer applications
- Ability to work in a fast-paced and dynamic environment
- Willingness to work flexible hours, including weekends and evenings if needed
- Knowledge of technical terminology and experience in the technology industry is a plus
Job Type: Full-time
Pay: From $21.00 - $29.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Overtime
Weekends as needed
Education and Experience
High school diploma or general education degree (GED)
#LI-Remote
Anticipated start date: ASAP
At Sweve Tech LTD, we value diversity and equal opportunity. We are committed to creating an inclusive and welcoming work environment for all employees. If you are a team player with a passion for delivering exceptional customer service, we want to hear from you!
To apply, please submit your resume and cover letter. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
$21-29 hourly 60d+ ago
Night Shift Dispatch Coordinator
Hide and Seek Recovery
Dispatcher job in Plano, TX
Job Title: Night Shift Dispatcher Coordinator
Department: Operations - Dispatch & Logistics Reports To: Dispatch Center Manager / Director of Operations
About HNS Recovery
HNS Recovery is a nationally recognized leader in the repossession and asset recovery industry, known for professionalism, performance, and innovation. Operating across multiple major Texas markets and expanding nationwide, we set the gold standard in compliance, safety, and efficiency.
Our Dispatch Center functions as the control hub of our operations, and our Night Shift Dispatch Coordinators are the backbone of overnight productivity - maintaining command and control of field teams, LPR fleets, and secure storage yards during off-peak hours.
Position Overview
The Night Shift Dispatcher Coordinator oversees all nighttime field operations, ensuring every recovery, transport, and assignment is executed safely, accurately, and efficiently. This role demands a steady mindset, strong communication skills, and the ability to make confident decisions under pressure.
You will monitor live operations across multiple markets, coordinate with agents and law enforcement, update client portals, and provide real-time visibility to management through dispatch logs and reports.
Key Responsibilities
Oversee all after-hours dispatching for HNS Recovery across assigned territories.
Coordinate field agents, LPR units, and transport drivers using Clearplan, RDN, and Verizon Connect.
Monitor LPR scans, video feeds, and yard cameras to ensure operational awareness and agent safety.
Assign recoveries based on zone coverage, agent availability, and job priority.
Maintain constant radio and text communication with field agents throughout recoveries.
Log and document every recovery, tow, and incident accurately in company systems.
Handle emergency calls, client inquiries, and law enforcement verifications professionally.
Ensure all repossessions and impounds follow TDLR and client compliance standards.
Generate nightly reports summarizing completed recoveries, incidents, and active assignments.
Escalate urgent or high-value recoveries to management in real time.
Qualifications
Minimum 2 years of dispatch, logistics, or repossession experience preferred.
Strong working knowledge of Clearplan, RDN, and Verizon Connect.
Excellent communication and problem-solving skills.
High level of integrity, accountability, and discretion.
Ability to work independently and stay alert during overnight hours (10 PM - 6 AM or similar schedule).
Proficiency with Google Workspace and computer-based tracking systems.
Calm under pressure, with strong judgment for field safety and escalation.
Preferred Skills
Experience in repossession, law enforcement, security operations, or fleet logistics.
Familiarity with LPR (License Plate Recognition) systems such as DRN or MVTrac.
Bilingual (English/Spanish) is a plus.
Prior experience in a 24/7 command center or night operations environment.
What We Offer
Competitive Night Shift Pay Differential.
Paid Healthcare, 401(k), and benefits package.
Training and advancement through In House Training.
Access to a state-of-the-art Dispatch Command Center with full-wall LED displays and integrated surveillance systems.
A strong, team-driven culture focused on Integrity, Precision, and Performance.
Join the Elite Night Crew
At HNS Recovery, the night shift isn't just another schedule - it's where the real action happens. Our Night Dispatch Coordinators are the eyes and ears of the company when the world sleeps, ensuring our reputation for excellence never rests.
If you thrive in high-stakes environments, take pride in control-room precision, and can lead under pressure, HNS Recovery wants you on the night watch.
$30k-39k yearly est. 60d+ ago
Public Safety Communications Dispatcher
City of Denton (Tx 4.3
Dispatcher job in Denton, TX
Summary Depending on the experience and qualifications of the successful candidate, those applicants with more experience will be eligible to hire in at a higher rate that commensurate with their experience. * APPLICANTS PLEASE NOTE* Once you've applied and met minimum qualifications, the following steps will be necessary to continue in the hiring process. * Preliminary Interview Form * Skills Testing * Interviews * Personal History Statement (25 pages) * Background Investigation * Polygraph Examination * Psychological Evaluation * Health Assessment and Drug Screen Responsible foranswering all incoming emergency 911 calls using a computer-aided dispatch system to assist police, firefighters, paramedics, and animal services officers, answering incoming administrative lines, and giving pre-arrival medical instructions to callers. Essential Functions and Other Important Duties * Answers incoming 911, TTY emergency and non-emergency calls. Prioritizes calls and determines proper routing utilizing established guidelines and operating procedures * Assigns calls and report numbers * Dispatches animal services officers, police officers, firefighters, and ambulance services to calls for service * Evaluates information to determine jurisdiction, equipment, and personnel to be dispatched * Confirms warrants for internal and external agencies * Monitors multiple radio channels and dispatches appropriate public safety personnel. * Ensures dispatch of officer requests for back-up or traffic-related assistance, etc. * Provides pre-arrival instructions for emergency medical calls and relays vital information to hospital emergency rooms when necessary * Maintains the accurate status of each officer on patrol, firefighters, EMS, and animal services personnel, including times in and out of service and locations * Documents all 800 MHz radio transmissions * Runs wanted and/or stolen checks through the National and Texas computer systems for outstanding warrants or other Information. Confirms and relays information to originating officers * Inputs and monitors teletype information, protective orders, and missing person reports from applicable regional, state, and national databases * Sends teletypes, which includes entering, clearing, canceling, along with validating computer entries * Obtains a variety of information for officers and/or applicable external police agencies, which may include: driver's license information, criminal histories, property information, and/or other related information * Maintains familiarity with major streets, public buildings, industrial plants, and the general geographic layout of the City of Denton, Texas including reading and understanding maps * Maintains regular and punctual on-site attendance Additional Duties: * Performs other duties as assigned Job Requirements Minimum Qualifications/Acceptable Equivalency: * High School diploma or GED equivalent * Must be able to type at least 40 words per minute corrected OR * Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job Core Competencies: * Ability to communicate effectively both verbally and in writing * Ability to form and maintain effective relationships with coworkers and customers Preferences: * Bilingual in Spanish and English * Prior experience as a Telecommunicator in a Law Enforcement Center Conditions of Employment: * Must pass a drug test, credit history check, criminal history background check, and social security number verification check * Must pass the CritiCall Skills Assessment * Must attend and successfully complete in-service training schools * Must obtain NCIC Telecommunicator Certification, Emergency Medical Dispatch Certification, TCIC/NCIC Certification and TCOLE Certification within one (1) year of employment. * Must have no Class A or Class B misdemeanor convictions in the past (10) years * Must have no felony convictions * Must pass polygraph exam, psychological exam, and credit check * Must pass a hearing test * Must pass a typing test with 40 words per minute corrected * Must meet civilian hiring standards of the Denton Police Department * A personal history statement must be submitted with each application (thorough background check) * Must be able to work rotating shifts, nights, weekends, and holidays * Please note Public Safety Dispatchers and Non-civil service Fire Department employees that are under the age of 36 at the time they are hired will be placed in the Fire Pension Plan. Environmental Factors and Conditions/Physical Requirements Physical Requirements: Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday. * Sedentary - lifting no more than 10 pounds * Light - lifting no more than 20 pounds; carry up to 10 pounds * Medium - lifting no more than 50 pounds, carry up to 25 pounds * Heavy - lifting no more than 100 pounds, carry up to 50 pounds * Very Heavy - lifting more than 100 pounds, carry more than 50 pounds Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency. Codes for "how often": Y = Yes N = No E = extensive (100-70%) M = moderate (60-30%) I = infrequent (20-10%) A = almost never (
Task: Code: 1. Standing: M 2. Sitting: E 3. Walking: M 4. Lifting: I 5. Carrying: I 6. Pushing/Pulling: A 7. Overhead Work: I 8. Fine Dexterity: A 9. Kneeling: M 10. Crouching: I 11. Crawling: A 12. Bending: A 13. Twisting: A 14. Climbing: M 15. Balancing: I 16. Vision: E 17. Hearing: E 18. Talking: E 19. Video Display: E 20. Other: Machines, Tools, Equipment and Work Aids: The essential functions of this position require the use of a computer and telephone daily in order to dispatch calls. Environmental Factors: The essential functions of this position are performed inside throughout the work year; requires shift work on a rotating basis, and incumbents are exposed to extremely high stress situations. This is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice. ADA/EOE/ADEA
$38k-48k yearly est. 15d ago
Dispatch Operator
Southwest Dispatch Center LP
Dispatcher job in Richardson, TX
Job Description
Are you ready to embark on a thrilling new career adventure with a company renowned for its success? Join us and become part of a winning team where your potential can truly shine!
Who We Are:
Southwest Dispatch Center, a local Texas leader in 3rd party alarm monitoring is looking for individuals with a pleasant phone voice to join our team in our 24/7 monitoring department. Our employees are the foundation on which the success of our monitoring services continues to grow.
Job Summary:
Working in a call center environment, alarm dispatchers are responsible for making outgoing calls pertaining to a customer's monitored alarm system. You'll be the friendly voice calling to ensure everyone is ok when alarms are activated, such as a Fire, Burglary, or Medical.
What we need from you!
Responsibilities:
The ability to speak clearly when making outgoing calls to verify alarms and dispatch authorities.
Enjoy a fast-paced, challenging team environment while working in a high-volume call center.
A caring, can-do attitude; always conveying professionalism and a passion for helping people.
The ability to work holidays, weekends, and mandatory overtime - we're 24 x 7!
Working knowledge of Windows-based systems and the ability to type at least 20 WPM.
Dependable and punctual.
High School Diploma or equivalent
Clean Criminal Background - No Felonies
What You Will Receive:
One Week of Paid Training.
Shift differential - Depending on your shift hours
Double-time pay for hours worked on Holidays and Birthdays
Paid a premium for weekend hours worked
Comprehensive Medical, Dental & Vision Programs
Paid Vacation & Paid Sick Time
401(k) with Employer Matching
40 hours per week
Schedule:
1st Shift (5am - 1pm)
2nd Shift (1pm - 9pm)
3rd Shift (9pm - 5am)
**Application will be made during training for a Texas Department of Private Security Alarm Monitoring License as a requirement for continued employment and will include an FBI background check and fingerprinting; therefore applicants with criminal backgrounds need not apply.*
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Free parking
Health insurance
Life insurance
On-the-job training
Referral program
Retirement plan
Vision insurance
Experience:
Call center: 1 year (Required)
Language:
spanish (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Ability to Commute:
Richardson, TX 75081 (Required)
Ability to Relocate:
Richardson, TX 75081: Relocate before starting work (Required)
Work Location: In person
$32k-46k yearly est. 9d ago
Plumbing/HVAC Service Department Dispatch and Operations Support
Services By J National LLC
Dispatcher job in Carrollton, TX
Job DescriptionBenefits:
Company parties
Competitive salary
Dental insurance
Health insurance
Training & development
Vision insurance
Were looking for a detail-oriented, high-energy professional to join our Service Department. This position is responsible for assisting in dispatch, analyzing service tickets, and preparing jobs for billing.
This is a critical, front-line role that requires strong organizational skills, multitasking, and professional communication.
Key Responsibilities:
Dispatch field technicians across Texas based on job urgency, location, and skillset
Monitor job progress, scheduling, and technician availability
Maintain daily communication with customers and internal teams
Ensure jobs are updated in software (e.g. FieldPulse/QuickBooks) with accurate notes, photos, and status
Assist with service call intake, job creation, and scheduling
Track job progress from dispatch to completion and follow up as needed
Support ops manager with vendor coordination and materials tracking
Help manage emergencies, job escalations, and service updates
Close out jobs and check for discrepancies.
Ideal Candidate Will Have:
2+ years of experience in dispatch, scheduling, or operations (service industry preferred)
Excellent communication and customer service skills
Strong attention to detail and follow-through
Ability to stay calm and organized in a fast-paced environment
Proficiency in scheduling or dispatch software (FieldPulse, ServiceTitan, etc. a plus)
Familiarity with property management or trade services (HVAC, plumbing, restoration, etc.)
What We Offer:
Full-time, in-office role with room to grow
Supportive team culture with training and mentorship
Competitive pay based on experience
$27k-36k yearly est. 30d ago
911 Calltaker/Dispatcher
City of Arlington 4.5
Dispatcher job in Arlington, TX
Under general supervision, receives and responds to emergency and non-emergency calls for police, fire, and EMS services; enters and updates call information in the Computer Aided Dispatch (CAD) system; prioritizes and dispatches calls to appropriate emergency personnel while managing unit locations; and accesses, confirms, and maintains records through the National and Texas Law Enforcement Telecommunications Systems (NLETS/TLETS).
SALARY
$26.44 hourly
ESSENTIAL JOB FUNCTIONS
Answer 9-1-1, 10-digit emergency, and non-emergency calls from citizens and agencies requesting Police, Fire, or EMS assistance. Determine the nature and priority of each call and accurately enter details into the Computer Aided Dispatch (CAD) system. Follow Emergency Medical Dispatch (EMD) protocols and operate emergency call equipment, including Telecommunications Devices for the Deaf (TTY/TTD). Train others in performing all essential functions of the role.
Dispatch appropriate police, fire, and EMS units promptly and in accordance with policy, ensuring adequate citywide coverage. Monitor and respond to all radio traffic, updating call and unit status in real time. Coordinate communication with external agencies during emergencies and for warrant confirmations. Send, receive, and log teletypes to exchange criminal information with other agencies, maintaining accurate records.
Accurately enter, update, and remove information related to suspects, victims, vehicles, warrants, and citations in local, state, and federal systems. Respond to requests for criminal justice information, history records, and warrant confirmations from officers and other agencies. Process and verify time-sensitive records including warrants, missing persons, protective orders, and stolen property. Ensure compliance with all department protocols and mandates, including those related to EMD, CPR, CALEA, TCOLE, NCIC, TCIC, and CJIS.
OTHER JOB FUNCTIONS
Coordinate referrals to appropriate internal departments, external government agencies, social service organizations, or utility providers as needed.
On a nontypical basis, may perform other additional duties not listed in this description that are in alignment with the scope of essential job functions.
MINIMUM QUALIFICATIONS
Knowledge, Skills and Abilities
Skill in thinking clearly and acting effectively in 9-1-1 emergency situations.
Skill in making decisions with accuracy and astuteness.
Ability to receive detailed information through oral communication, and to make fine discriminations in sound.
Ability to obtain information required from distraught and irate callers.
Ability to orally communicate effectively with a clear and understandable voice.
Ability to transpose conversation/information in a logical order.
Ability to receive and maintain certifications and/or licensing with the Emergency Medical Dispatch (EMD), Cardiopulmonary Resuscitation (CPR), Commission on Accreditation for Law Enforcement Agencies (CALEA), Texas Commission on Law Enforcement (TCOLE), National Crime Information Center (NCIC), Texas Crime Information Center (TCIC), and Criminal Justice Information Services (CJIS).
Ability to learn and understand department procedures and operational mandates for Emergency Medical Dispatch (EMD), Cardiopulmonary Resuscitation (CPR), Commission on Accreditation for Law Enforcement Agencies (CALEA), Texas Commission on Law Enforcement (TCOLE), National Crime Information Center (NCIC), Texas Crime Information Center (TCIC), and Criminal Justice Information Services (CJIS).
Ability to learn Texas Penal Code and traffic motor laws.
Ability to listen/comprehend and articulate over radio transmitters.
Ability to operate a variety of office equipment including, but not limited to 2-way radio, multi-channel radio, computer screen and keyboard and CAD system.
Ability to perform a variety of physical skills including, but not limited to seeing, sitting, typing and writing.
Ability to exert forces equivalent to lifting and pushing/pulling up to 30 lbs.
Ability to type 35 words per minute.
Ability to effectively operate keyboard, mouse and foot pedal.
Ability to bend, kneel, squat, sit and stand.
Ability to effectively use telephone headset and telephone receiver.
Ability to have acceptable vision and visual endurance.
Ability to maintain professional and courteous communications.
Ability to maintain required certifications and licensing.
Ability to work mandatory overtime with short notice to the extent allowable by policy and/or law.
Requires shift work including days, evenings, midnights, weekends and holidays.
Qualifying Education and Experience
High School Diploma or General Education Development (GED)
Three (3) years typing/data entry and customer-related experience
Employment Screenings Required
Criminal Background Check
CJIS Fingerprint Background Check
Drug & Alcohol Testing
Health Performance Evaluation (HPE)/Physical Examination
Psychological Exam
City of Arlington is an Equal Opportunity Employer.
$26.4 hourly Auto-Apply 6d ago
Transportation Dispatcher
EMR Group 4.4
Dispatcher job in Dallas, TX
EMR USA has an opening for a Transportation Dispatcher. In this role, the dispatcher is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. Ultimately, an outstanding dispatcher has good customer service skills, is a team player and possesses a strong work ethic.
What We Offer
Career advancement
Training
Paid time off
Economical medical, dental, vision insurance
401k
Volunteer opportunities
Parental PTO
EAP for employees and dependents
Employer contributions to medical savings accounts
So much more!
Essential Duties and Responsibilities
Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
Assign loads to drivers based on designated routes and driver location.
Prepare, update and dispense the daily route schedule.
Gather and maintain documentation for pick-ups (scheduled, missed, extra pick-ups), route completions and driver locations.
Ensure route completion via the driver check-in process.
Courteously interact with customers, as required.
Report driver performance issues or concerns to appropriate management for resolution.
Follow all required safety policies and procedures.
Perform other job-related duties as assigned.
Required Skills / Abilities
Personal computer experience
Knowledge of DOT regulations a plus
Education & Experience
Two years prior experience as a dispatcher
#LI-Onsite
$27k-34k yearly est. 17d ago
Dispatcher
Copart 4.8
Dispatcher job in Dallas, TX
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers. Outbound calls to pick-up locations. Dispatch sub-haulers for vehicle pick-up and delivery within company timelines. Ensure sub-haulers meet company requirements prior to dispatching. Outbound calls to sellers. Solicit business. Utilize cost effective vendors to meet company budget objectives. Educate sub-haulers on company policies and procedures. Maintain and archive documents. Answer phone calls. Collect payments on member deliveries. Comply with Safety and enforce regulations. Print checks. Monitor incoming documents on the fax machine. Print reports as needed. Manage vendor relationships. Other duties as assigned. Multitask Required Skills & Experience: Two years dispatch experience. One year customer service skills experience. High School Diploma or GED preferred. Excellent customer service skills and attitude. Excellent Communication Skills --verbal and written. Excellent organizational skills. Excellent time management skills. Typing speed 45 words per minute. Basic Ten key proficiency. Basic Math skills. Computer proficiency (MS Suite experience). Ability to operate office equipment. Multi- tasking. Ability to work in fast paced/diverse environment. Strong attention to detail. Know geographical area as well as ability to read maps. Work with minimal supervision. Occasional Overtime as needed. Bilingual Skill a plus.
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$27k-32k yearly est. Auto-Apply 12d ago
Transportation - Dispatcher
Frisco ISD 4.1
Dispatcher job in Frisco, TX
Reports To Lead Dispatcher Work Year Days 226 Primary Purpose
Dispatch communications with school bus drivers and buses. Provide phone support for incoming/outgoing calls regarding buses and campuses, parents, District staff, and the community. Assist the Transportation Department in providing proper coverage of all routes, field trips, midday routes, and auxiliary routes/trips.
Qualifications
Education/Certification:
High school diploma or GED required
Some college preferred
Valid CDL with passenger, air brake, and safety endorsements (preferred)
20-hour TEA Safety certification class OR willingness to complete
First Aid and CPR certification class OR willingness to complete
Special Knowledge/Skills:
Able to pass annual DOT physical/drug testing
Good organizational and interpersonal skills
Strong communication skills
Must be able to work split shift
Must be available to work Saturdays for field trip dispatch
Flexible and open to change
Ability to work together as a team with a spirit of cooperation
Capable of responding in emergency situations
Ability to drive or monitor a school bus
Ability to pass annual and random DOT (Department of Transportation) physical/drug testing
Ability to physically perform a front and back door bus evacuation
Ability to physically perform CPR and First Aid techniques on the ground or floor
Ability to walk the equivalent of at least one mile daily
Ability to lift 30lbs and maneuver effectively in a school bus
Experience:
Minimum of 2 years of experience driving a school bus preferred
Major Responsibilities and Duties
Advise drivers on routes and schedule during route time or field trips.
Activate emergency call procedures.
Assign all substitute drivers and buses.
Keep a daily operation summary for the dispatch area.
Maintain log on all route-related incoming phone and radio calls.
Maintain radio contact in regard to route designations with route buses and relay pertinent information.
Provide drivers and staff directions regarding transportation of students in Frisco ISD.
Keep calm in a busy office environment and in the midst of emergency situations.
Drive or monitor a school bus when necessary.
Support field trip operations.
Other Duties as Assigned
Frisco ISD retains the right to adjust the responsibilities and assignments of all positions as needed to meet the needs of the District.
Work Relationships
Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all. Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve.
Working Conditions
Mental Demands/Physical Demands/Environmental Factors:
Maintain emotional control under stress. Continual sitting, reaching, kneeling, squatting and repetitive hand and arm motions. Prolonged use of computer. Intermittent walking the equivalent of at least one mile daily. Work outside and inside. Moderate exposure to extreme temperature (hot) and vehicle fumes. Frequent moderate lifting and carrying (up to 30 pounds). Work with frequent interruptions.
Additional Considerations
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required
Disclosure Statements
The Frisco Independent School District is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, gender, age, religion, or disability status of otherwise qualified individuals. FISD does not discriminate on the basis of membership or application for membership in the uniformed services.
Last review/revision date: 1/26/23
$26k-33k yearly est. Auto-Apply 21d ago
911 Public Safety Dispatcher- Basic (HR Title: Communications Officer- Basic)
Southern Methodist University 4.7
Dispatcher job in Dallas, TX
Hourly Range: Hourly wage commensurate with experience and certifications. About SMU: SMU's more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University's small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.
Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities - from teaching, learning and research to creativity, performance and athletic endeavor.
About Department:
The mission of the SMU Police Department is to maintain a working partnership with all members of the Campus Community to preserve life, maintain human rights, protect property, and promote the educational objectives of Southern Methodist University.
The men and women of the SMU Police Department believe in a shared responsibility with our community to create a secure and inclusive environment that promotes and supports the educational process.
About the Position:
The Public Safety Dispatcher/ 911 Operator- Basic will have a wide range of responsibilities performed both independently and as part of a team. Primary duties include transmitting and receiving communications through the police radio system and managing a multi-line telephone system. The role also involves monitoring campus-wide fire and intrusion alarms and initiating appropriate response actions. Additional responsibilities include collecting and recording payments for fingerprinting services and bond transactions, addressing complaints and inquiries, and preparing detailed reports. The position requires proficient operation of various computer systems, including surveillance cameras, voice recording equipment, records management systems, and nationwide databases.
This is classified as an "On Campus Essential" position.
Essential Functions:
* Receives complaints and inquiries from members of the university community by telephone, email, or in person at the service window. After assessing the information provided, the dispatcher deploys police, fire, or emergency medical services as appropriate using the radio communication system.
* Maintains a computer-based log of all police activities. They document service calls and radio communications from officers in the CAD system and use the system to determine whether an officer has had prior interactions with a specific individual or vehicle. Additional responsibilities include submitting reports and updating reference manual.
* Responsible for managing multiple computer systems, including a CCTV network with more than 2,000 cameras, fire and security alarm monitoring systems, 911 services, and a police blotter.
* Collects and records payments for fingerprints, reports, and notary services.
* Oversees and maintains all equipment within the emergency communication center to guarantee reliability and continuity of emergency response operations. This includes conducting regular inspections and reporting any malfunctions or technical issues to ensure all systems and devices remain fully operational at all times.
* Must be available to work all shifts, including weekends and holidays, as assigned. The SMU Police Department operates 24 hours a day, 365 days a year.
Education and Experience:
A high school diploma or equivalent is required. An associate's degree is preferred.
A minimum of one year of experience in a high-volume customer service environment is required, preferably in a dispatch center and/or security setting.
Knowledge, Skills and Abilities:
The Public Safety Dispatcher/ 911 Operator should possess excellent verbal communication skills, the ability to speak clearly and interact effectively in all circumstances. They must also show sound decision-making capabilities, problem-solving skills, and maintain composure while handling stressful situations.
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Ability to obtain TCOLE Telecommunications Operator License within 1 year of employment is required.
Proficiency in utilizing Windows computer operating system and the Microsoft Office Suite (including Word, Excel, and Outlook) is required.
Knowledge of records management systems is preferred.
Preference will be given to candidates familiar with law enforcement terminology and procedures.
Physical and Environmental Demands:
Physical:
* Sit for long periods of time
* Bend
* Reach above shoulders
* Handle objects (dexterity)
* Carry/lift over 25-50 lbs.
* Kneel
* Stand
* Push/Pull
Environmental:
* Exposure to excessive noise
* Around moving machinery
* Exposure to marked changes in temperature/or humidity
* Exposure to dust, fumes, gases, radiation, microwave
* Drives motorized equipment
* Work in confined quarters
Deadline to Apply:
Deadline date
EEO Statement:
SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.
Benefits:
SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
$36k-43k yearly est. 54d ago
Police Dispatcher
City of Hurst 4.3
Dispatcher job in Hurst, TX
Department: Police
Division: Communications
Job Type: Full Time
FLSA Status: Non Exempt
Pay Rate: $26.11 hourly
Dispatches police, fire, and emergency calls. Monitors and coordinates all public safety traffic. Answers emergency phone calls and responds accordingly. Transmits, receives, and relays teletype information. Ability to work all shifts (days, evenings, nights, weekends, and holidays) as required.
Essential Job Functions
1. Transmits, receives, and coordinates radio traffic.
2. Answers emergency and non-emergency phone calls and relays information.
3. Sends and receives teletype information and relays it to appropriate personnel or divisions.
4. Maintains phone contact with public safety agencies.
5. Monitors and relays radio traffic on other frequencies such as city services and intercity.
6. Enters warrants and stolen and recovered items into computer system.
7. Operates TLETS/NLETS data terminal for various information.
8. Obtains and maintains TCIC/NCIC and CJIS access.
9. Must obtain certification as an Emergency Medical Dispatcher (EMD) through the National Academy of Emergency Dispatch (NAED).
10. Performs related duties as assigned.
Skills, Knowledge and Abilities
1. Skills in thinking clearly, acting effectively in 911 emergency situations, and in making decisions with accuracy and astuteness.
2. Skills in typing (40 correct words per minute; skills test will be given).
3. Ability to handle several tasks simultaneously, most of which involve a high level of stress.
4. Ability to verbally communicate quickly and effectively with a clear and understandable voice.
5. Ability to deal with people in emotional, high stress situations.
6. Ability to learn basic criminal and traffic laws, code of criminal procedures, fire equipment and procedures, City of Hurst Municipal Code, Hurst Police Department General Orders Manual, and City of Hurst Personnel Policies and Procedure Manual.
7. Ability to learn radio procedures, computer-aided dispatch systems, and teletype guidelines.
8. Ability to obtain TCOLE Basic Telecommunicator License.
9. Ability to work cooperatively with co-workers.
10. Ability to sit for long periods of time.
11. Ability to learn and adhere to the City of Hurst Code of Ideals.
12. Ability to testify in legal proceedings.
Additional essential job functions, skills, knowledge, and abilities common to civilian and clerical non-uniform personnel
Physical Demands:
Standing/Walking:
Office Duties: Stands and walks on concrete, vinyl, and carpeted floors about 10% of the day. Distance is normally 100-feet or less.
Sitting:
Office Duties: Sits in the office about 80% of the day in chairs normally at a table or using a computer terminal.
Carrying:
May routinely carry objects of varying sizes and weights up to 50-feet in distance. Objects may be of different substances or shapes. Objects routinely weigh 10-40 pounds.
Lifting:
May routinely lift objects as part of regular duties. Lifting does not normally require anything over shoulder height. Weights range routinely between 10-40 pounds.
Pushing/Pulling:
Routinely may push/pull objects weighing 10 to 40 pounds.
Bending:
Move from the waist to pick up or lay down an object. May be kneeling for short time periods, as duties require.
Reaching:
Office Duties: Some reaching for office supplies across a table. Reaching is not normally required for distances over three feet.
Twisting:
Office Duties: Twisting is required sitting at a table or desk to reach for the phone or paper. Twisting in this environment is 45% to one side or the other.
Hearing:
Office Duties: Must have hearing sufficient (unaided or aided) to perform essential hearing tasks. Essential hearing tasks include, but are not limited to: discerning and distinguishing spoken words and speech from ambient background noise. If amplification devices are used, they must be of the type that prevents further hearing loss but also allows the employee to perform essential hearing tasks.
Vision:
Office Duties: Must have vision sufficient (unaided or aided) to perform essential sight tasks.
Voice:
Office Duties: Employee must have voice sufficient (unaided or aided) to perform essential speaking tasks.
Environment:
Virtually all of the work day is indoors with rare instances of driving to locations.
Hazards:
Motor vehicle operation. Exposed to moving traffic control situations.
Office Duties: Normal office environment.
Occasional search of prisoners as needed.
Equipment/Tools:
Rare operation of motor vehicle under regular conditions.
Office Duties: Normal office tools/equipment (i.e. copier, fax machine, computer terminal, phone, and small desk tools).
Products/Materials:
Office Duties: Paper, glue, copier toner, and other common office products.
Additional Demands:
Subject to varying levels of stress in accordance with interaction with peers and others in office environment.
Minimum Education, Certification, and Experience Requirements
High school diploma or equivalent required. Experience with public safety and computer aided dispatch preferred. Valid State of Texas driver's license with good driving record.
Applications accepted until the position is filled.
City of Hurst is an Equal Opportunity Employer.
$26.1 hourly Auto-Apply 59d ago
Police Dispatcher
Hursttx
Dispatcher job in Hurst, TX
Department: Police
Division: Communications
Job Type: Full Time
FLSA Status: Non Exempt
Pay Rate: $26.11 hourly
Dispatches police, fire, and emergency calls. Monitors and coordinates all public safety traffic. Answers emergency phone calls and responds accordingly. Transmits, receives, and relays teletype information. Ability to work all shifts (days, evenings, nights, weekends, and holidays) as required.
Essential Job Functions
1. Transmits, receives, and coordinates radio traffic.
2. Answers emergency and non-emergency phone calls and relays information.
3. Sends and receives teletype information and relays it to appropriate personnel or divisions.
4. Maintains phone contact with public safety agencies.
5. Monitors and relays radio traffic on other frequencies such as city services and intercity.
6. Enters warrants and stolen and recovered items into computer system.
7. Operates TLETS/NLETS data terminal for various information.
8. Obtains and maintains TCIC/NCIC and CJIS access.
9. Must obtain certification as an Emergency Medical Dispatcher (EMD) through the National Academy of Emergency Dispatch (NAED).
10. Performs related duties as assigned.
Skills, Knowledge and Abilities
1. Skills in thinking clearly, acting effectively in 911 emergency situations, and in making decisions with accuracy and astuteness.
2. Skills in typing (40 correct words per minute; skills test will be given).
3. Ability to handle several tasks simultaneously, most of which involve a high level of stress.
4. Ability to verbally communicate quickly and effectively with a clear and understandable voice.
5. Ability to deal with people in emotional, high stress situations.
6. Ability to learn basic criminal and traffic laws, code of criminal procedures, fire equipment and procedures, City of Hurst Municipal Code, Hurst Police Department General Orders Manual, and City of Hurst Personnel Policies and Procedure Manual.
7. Ability to learn radio procedures, computer-aided dispatch systems, and teletype guidelines.
8. Ability to obtain TCOLE Basic Telecommunicator License.
9. Ability to work cooperatively with co-workers.
10. Ability to sit for long periods of time.
11. Ability to learn and adhere to the City of Hurst Code of Ideals.
12. Ability to testify in legal proceedings.
Additional essential job functions, skills, knowledge, and abilities common to civilian and clerical non-uniform personnel
Physical Demands:
Standing/Walking:
Office Duties: Stands and walks on concrete, vinyl, and carpeted floors about 10% of the day. Distance is normally 100-feet or less.
Sitting:
Office Duties: Sits in the office about 80% of the day in chairs normally at a table or using a computer terminal.
Carrying:
May routinely carry objects of varying sizes and weights up to 50-feet in distance. Objects may be of different substances or shapes. Objects routinely weigh 10-40 pounds.
Lifting:
May routinely lift objects as part of regular duties. Lifting does not normally require anything over shoulder height. Weights range routinely between 10-40 pounds.
Pushing/Pulling:
Routinely may push/pull objects weighing 10 to 40 pounds.
Bending:
Move from the waist to pick up or lay down an object. May be kneeling for short time periods, as duties require.
Reaching:
Office Duties: Some reaching for office supplies across a table. Reaching is not normally required for distances over three feet.
Twisting:
Office Duties: Twisting is required sitting at a table or desk to reach for the phone or paper. Twisting in this environment is 45% to one side or the other.
Hearing:
Office Duties: Must have hearing sufficient (unaided or aided) to perform essential hearing tasks. Essential hearing tasks include, but are not limited to: discerning and distinguishing spoken words and speech from ambient background noise. If amplification devices are used, they must be of the type that prevents further hearing loss but also allows the employee to perform essential hearing tasks.
Vision:
Office Duties: Must have vision sufficient (unaided or aided) to perform essential sight tasks.
Voice:
Office Duties: Employee must have voice sufficient (unaided or aided) to perform essential speaking tasks.
Environment:
Virtually all of the work day is indoors with rare instances of driving to locations.
Hazards:
Motor vehicle operation. Exposed to moving traffic control situations.
Office Duties: Normal office environment.
Occasional search of prisoners as needed.
Equipment/Tools:
Rare operation of motor vehicle under regular conditions.
Office Duties: Normal office tools/equipment (i.e. copier, fax machine, computer terminal, phone, and small desk tools).
Products/Materials:
Office Duties: Paper, glue, copier toner, and other common office products.
Additional Demands:
Subject to varying levels of stress in accordance with interaction with peers and others in office environment.
Minimum Education, Certification, and Experience Requirements
High school diploma or equivalent required. Experience with public safety and computer aided dispatch preferred. Valid State of Texas driver's license with good driving record.
Applications accepted until the position is filled.
City of Hurst is an Equal Opportunity Employer.
$26.1 hourly Auto-Apply 59d ago
Coordinator, Dispatch
McLane Company, Inc. 4.7
Dispatcher job in Lewisville, TX
Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.
The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department.
Benefits you can count on:
* Pay rate: Starting at $19.50 dependent upon experience
* Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
* Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
* 401(k) Profit Sharing Plan after 90 days.
* Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What you'll do as a Dispatch Coordinator:
* Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.
* Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
* Develop and update driver and helper dispatch schedule daily.
* Understand DOT hours of service and ensure driver compliance.
* Set up daily tractor/trailer assignment for drivers.
* Verify roadworthiness and keep maintenance records for tractors and trailers.
* Call customers to inform them of variances in delivery times.
* Expedite driver manifests and highlight keys.
* Provide timely reports to immediate supervisor as requested.
* Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
* Meet this position's physical demands.
* Other duties may be assigned.
Qualifications you'll bring as a Dispatch Coordinator Teammate:
* High School Diploma.
* Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.
* Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs.
* Have 2 years in similar function (preferred).
* Map reading abilities.
* Understanding of distribution systems.
* Ability to communicate in various methods with different levels.
* Mathematical ability for maintaining schedules.
* Understanding of dispatch issues and procedures.
* This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
Fit the following? We want you here!
* Safety-focused
* Reliable
* Adaptable
* Dedicated
Moving America forward - together.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit ******************************************
$19.5 hourly 9d ago
Transportation - Dispatcher
Frisco Independent School District (Tx 4.1
Dispatcher job in Frisco, TX
Reports To Lead Dispatcher Work Year Days 226 Primary Purpose Dispatch communications with school bus drivers and buses. Provide phone support for incoming/outgoing calls regarding buses and campuses, parents, District staff, and the community. Assist the Transportation Department in providing proper coverage of all routes, field trips, midday routes, and auxiliary routes/trips.
Qualifications
Education/Certification:High school diploma or GED required Some college preferred Valid CDL with passenger, air brake, and safety endorsements (preferred)20-hour TEA Safety certification class OR willingness to complete First Aid and CPR certification class OR willingness to complete Special Knowledge/Skills:
Able to pass annual DOT physical/drug testing
Good organizational and interpersonal skills
Strong communication skills
Must be able to work split shift
Must be available to work Saturdays for field trip dispatch
Flexible and open to change
Ability to work together as a team with a spirit of cooperation
Capable of responding in emergency situations Ability to drive or monitor a school bus Ability to pass annual and random DOT (Department of Transportation) physical/drug testing Ability to physically perform a front and back door bus evacuation Ability to physically perform CPR and First Aid techniques on the ground or floor Ability to walk the equivalent of at least one mile daily
Ability to lift 30lbs and maneuver effectively in a school bus
Experience: Minimum of 2 years of experience driving a school bus preferred
Major Responsibilities and Duties
Advise drivers on routes and schedule during route time or field trips.
Activate emergency call procedures.
Assign all substitute drivers and buses.
Keep a daily operation summary for the dispatch area.
Maintain log on all route-related incoming phone and radio calls.
Maintain radio contact in regard to route designations with route buses and relay pertinent information.
Provide drivers and staff directions regarding transportation of students in Frisco ISD.
Keep calm in a busy office environment and in the midst of emergency situations.
Drive or monitor a school bus when necessary.Support field trip operations.
Other Duties as Assigned
Frisco ISD retains the right to adjust the responsibilities and assignments of all positions as needed to meet the needs of the District.
Work Relationships
Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all. Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve.
Working Conditions
Mental Demands/Physical Demands/Environmental Factors:Maintain emotional control under stress. Continual sitting, reaching, kneeling, squatting and repetitive hand and arm motions. Prolonged use of computer. Intermittent walking the equivalent of at least one mile daily. Work outside and inside. Moderate exposure to extreme temperature (hot) and vehicle fumes. Frequent moderate lifting and carrying (up to 30 pounds). Work with frequent interruptions.
Additional Considerations
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required
Disclosure Statements
The Frisco Independent School District is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, gender, age, religion, or disability status of otherwise qualified individuals. FISD does not discriminate on the basis of membership or application for membership in the uniformed services.
Last review/revision date: 1/26/23
The average dispatcher in McKinney, TX earns between $24,000 and $43,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in McKinney, TX
$32,000
What are the biggest employers of Dispatchers in McKinney, TX?
The biggest employers of Dispatchers in McKinney, TX are: