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Dispatcher jobs in Milton, GA

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  • Security Dispatcher

    Insight Global

    Dispatcher job in Sandy Springs, GA

    Title: Security Dispatcher Industry: Hospital Shift: Fulltime and Part time/Weekend work available! Duration: 4-month contract to hire Pay rate: $23.50 Job description: Ensure the safety and security of staff, patients, visitors, and property by following established protocols and providing dispatch support. Must haves 2+ years of security dispatch experience in a high pressure environment Great communication skills & professionalism Empathetic personality & ability to de-escalate high pressure situations Experience with event tracking software systems for documentation (NCIC, Revolver, OmniGo, CAD systems, etc) Microsoft Office Suite Proficiency Leadership personality - Ability to take charge Ability to think critically and proactively Great customer service Growth mindset
    $23.5 hourly 2d ago
  • DISPATCHER-RAIL TRANSPORTATION

    Marta 4.2company rating

    Dispatcher job in Atlanta, GA

    THIS POSTING IS TO FILL THE CURRENT VACANCY AND TO ESTABLISH AN ELIGIBILITY LIST FOR THE FUTURE VACANCIES THAT MAY OCCUR IN THE NEXT 6 MONTHS EDUCATION and/or EXPERIENCE High school diploma or equivalent. Three years experience in transportation operations. Familiarity with route/ driver assignments is desirable. Must possess excellent computer skills in Microsoft applications. Must be able to successfully complete dispatch training. INTERVIEW SELECTION PROCESS: The selection process may include one or more components to demonstrate applicants' knowledge, skills and abilities in job related areas. These may include exercises such as practical demonstrations, written communications, oral interviews and/or competency assessments. SUMMARY Maintains personnel/pay records and assigns runs for rail operators, ensuring a proper number is available to maintain revenue service. Demonstrated dependability through attendance required, checks Operators for fitness for duty. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Ensures that an adequate number of operators are available to fill all scheduled service. 2. Makes daily work assignments to operators in accordance with the labor agreement. 3. Maintains operator daily work record, payroll sheet, and other related documents. 4. Monitors the appearance and physical composure of the operators reporting for duty. 5. Assists the Chief Dispatcher in the day-to-day operations of the Dispatcher's office. 6. Acquires and maintains a working knowledge of the union contract and operating rules and regulations. 7. Must be able to conduct mark-ups for Rail Operations. 8. Must check Operators for fitness for duty 9. Performs other related duties as assigned. SUPERVISORY RESPONSIBILITIES Makes work assignments to operators. SPECIAL REQUIREMENTS: *Must pass physical examination, including drug and alcohol screen. *Must successfully pass background investigation by Georgia Crime Information Center. AMERICANS WITH DISABILITIES ACT If you are a qualified individual with a disability, you have a right to request that MARTA make reasonable accommodations in order to help you accomplish your work, which must still be performed in all its essential functions. MARTA is a Drug-Free Workplace. Participation in MARTA's Drug & Alcohol Program is a condition of employment. Failure to adhere to MARTA's Drug & Alcohol Program will result in termination. Every MARTA employee is responsible for reading and observing the requirements of the Drug & Alcohol policy. This position has been identified as SAFETY SENSITIVE. MARTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Classification: Non-Represented Grade: 16 Number of Openings:2 Salary: $51,516-$77,274
    $51.5k-77.3k yearly Auto-Apply 6d ago
  • Dispatcher

    Lynn University 4.4company rating

    Dispatcher job in Decatur, GA

    Campus Safety Dispatchers are responsible for receiving and responding to telephone and radio calls and dispatching staff to routine emergencies. Monitors all alarms and surveillance equipment and assists the public with information as needed. This position pays $18 per hour. Job Description: Essential duties and responsibilities Receive calls and dispatch appropriate personnel to respond. Calls or alarms may originate by telephone call, personal request, radio, or through monitoring activity on the CCTV monitors. Receive and distribute phone calls, e-mails, and pass-on information to the appropriate parties. Manage all radio transmissions and ensure the system is functioning properly. Responsible for all written communication and its accuracy. Serves as the primary link between the Department of Campus Safety and local emergency response units. Responsible for overall dispatch office management (i.e. supplies, forms, and operational manuals) Responsible for preparing and ensuring the daily activity log (Morning Report) is submitted accurately and that the distribution of Incident Reports to selected administrators is completed accurately. Responsible for monitoring, interacting, reporting, and having a working knowledge of all access control (C-Cure), Alert/Mass Communications (Connect Ed), and CCTV (Indigo Vision) systems. Serve as a first-responder during campus emergencies, including hurricane responses. Other duties as assigned. Primary schedule is Wednesday 12 am-6 am & Thursday, Friday, Saturday 6 pm-6 am. Flexibility to work weekends, overnights, and other shifts as required. Required knowledge, skills, and abilities Candidate should maintain high energy with a strong commitment to student success, enthusiasm, and desire to work with students. Basic knowledge of Microsoft Word, Excel. Strong intrapersonal communication skills, both verbal and non-verbal. Ability to be creative and forward-thinking to anticipate the needs of those with whom this role interacts. Strong ability to manage multiple tasks simultaneously while maintaining a commitment to high-quality and positive results. Strong leadership ability and demonstrated crisis management skills under stressful situations. Minimum Qualifications High school diploma or GED required. Six months to one-year related experience (preferred). Must have a valid driver's license, clean driving record, and be permitted to drive in the state of Florida. Must be willing and able to be certified in CPR/AED. Accreditation and equal opportunity Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, ***************************, or ***************; or to the U.S. Department of Education Office for Civil Rights. Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call *************** for questions about the accreditation of Lynn University. 2020 Lynn University Americans with Disabilities Act Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling ***************. The Annual Security and Fire Safety Report In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport For your health, Lynn University is smoke- and tobacco-free.
    $18 hourly Auto-Apply 60d+ ago
  • Coordinator, Dispatch

    McLane Company, Inc. 4.7company rating

    Dispatcher job in Forest Park, GA

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: * Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. * Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. * 401(k) Profit Sharing Plan after 90 days. * Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator: * Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. * Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. * Develop and update driver and helper dispatch schedule daily. * Understand DOT hours of service and ensure driver compliance. * Set up daily tractor/trailer assignment for drivers. * Verify roadworthiness and keep maintenance records for tractors and trailers. * Call customers to inform them of variances in delivery times. * Expedite driver manifests and highlight keys. * Provide timely reports to immediate supervisor as requested. * Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. * Meet this position's physical demands. * Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate: * High School Diploma. * Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. * Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. * Have 2 years in similar function (preferred). * Map reading abilities. * Understanding of distribution systems. * Ability to communicate in various methods with different levels. * Mathematical ability for maintaining schedules. * Understanding of dispatch issues and procedures. * This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! * Safety-focused * Reliable * Adaptable * Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit ******************************************
    $32k-37k yearly est. 5d ago
  • Dispatch Coordinator After Hours

    Mansfield Energy 4.2company rating

    Dispatcher job in Gainesville, GA

    The Dispatch Coordinator for After Hours is an integral part of a dedicated customer team and is tasked with delivering excellent customer service, planning, organizing, and implementing the logistics process for the transport business segment. This position will be responsible for coordinating and organizing customer deliveries in the most effective and efficient way, while utilizing all available resources and aligning with the company's strategic goals. Additionally, the employee will take a proactive approach in overseeing and managing keep full and market watch locations to achieve the desired efficiency rates and ensure a positive customer experience. This position requires the team member to receive constructive feedback and incorporate it into their daily responsibilities. Schedule: Friday 11am - 8pm, Saturday/Sunday 8am - 8pm and Monday 11am - 8pm Responsibilities Teamwork Regularly collaborate with team members to support all customer base and product lines. Coordinate with various departments to ensure high level operational issues are resolved completely and in a timely manner on behalf of customers Regularly share best practices and learning opportunities with peers across all Customer Experience teams Support monthly summary of transporter scorecard reports along with tracking metrics Recommend most efficient means of transportation needs and procedures Instruct carrier agents and supervisor for ample action and results concerning transportation Identify client challenges and communicate unique requirements with carriers Responsible for executing SSOP (Supply Sourcing Optimization Process) or assigned dispatch method and manual dispatch functions Accountable for handling afterhours calls for the designated departments and effectively resolving any outstanding action items Daily “Pass Down” of items to be handled by coworkers as required by management Provide daily shift updates for seamless transition to the day shift, ensuring all pertinent information is communicated effectively as communicated by management Responsible for customer service and dispatch mailboxes (check and clear each box by the EOD) Responsible for optimizing loads after SSOP (Supply Sourcing Optimization Process) daily Responsible for creating manual dispatches Required to be on all phone and email queues for entire shift Formally exit all queues upon the completion of their shift. Ensure to conclude all phone calls and emails with the appropriate wrap-up codes. Inventory Management Continuously monitor the tank readings of the assigned customers. Plan deliveries as indicated by current fuel level and average daily usage Monitor market direction and adjust delivery time as necessary to manage customer fuel needs with the company's best purchasing opportunities Document specific customer inventory requests Logistics Coordination Schedule, Coordinate, and manage FTL/LTL freight from supplier to customer locations Build strong relationships with carriers to create a more profitable freight movement Develop a strong understanding of logistic interactions and processes Ability and willingness to make decisions efficiently and independently within established guidelines, such as but not limited to determining the best sources and time windows for deliveries Work with outside carriers to ensure that time windows are met Review and update deliveries accordingly to ensure carriers maximize efficiency Responsible for managing and completing all assigned tasks throughout the entire duration of the shift. Order and Delivery Confirmation Load Planning and scheduling Ensure all loads entered are successfully dispatched and confirm receipt and acceptance of every load by the carrier Delivery tracking and load delivery confirmation In the event a carrier declines an order or is unable to meet the delivery requirements, obtain secondary option to ensure delivery meets the customer's expectation; escalate to other departments as needed for support and communicate status of efforts throughout to ensure all parties are aware of efforts and plans Load confirmations are completed daily, no exceptions Delivery confirmations are completed daily, no exceptions Sitting for extended periods of time Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components Position Requirements Formal Education & Certification High school diploma or equivalency required Bachelor's degree preferred Knowledge & Experience Two years of prior experience in dispatching or supply chain preferred Experience in logistics (truckload and less than truckload logistics) preferred Petroleum experience preferred Confident skills with Microsoft Office suite (Word, Outlook, Excel, PowerPoint, Access) Qualifications & Characteristics Must be able to work FR 11am - 8pm, SAT/SUN 8am - 8pm and MON 11am - 8pm Must be able to multi-task and make financially impactful decisions in a fast-paced environment Demonstrated ability to work in a fast paced, constantly changing environment Ability to handle multiple tasks and move between activities that require immediate response and have the ability to communicate effectively to all stakeholders Work Environment All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $32k-40k yearly est. 11d ago
  • Dispatch Coordinator | IT & Telecom

    Technology Partner 4.4company rating

    Dispatcher job in Atlanta, GA

    Dispatch Coordinator - IT & Telecom | Atlanta, GA $55K - $60K Annually Excellent Benefits Opportunity for Advancement! An industry leading IT/Telecom Managed Services company is seeking to hire an experienced Dispatch Coordinator in Atlanta, GA. Hiring client has a successful track record of sustained YOY growth, a progressive and collaborative work culture and opportunity for advancement! Ideal candidate would have 3+ years of experience in dispatch or coordination of service and installation of IT/Telecom, Low-Voltage or related technology solutions. Responsibilities & Skills: Create job work orders Document and communicate scope of work for service and installation Communicate and coordinate schedule with clients, contractors and third party stakeholders Coordinate and schedule internal technicians and third party subcontractors Work with project management and technical support teams for successful outcomes Provide subcontractors with quality of work feedback Close jobs and invoice customers Follow-up on vendor payment inquires Highly skilled in time management Proficient in detail-oriented communication Professional customer service skills Experience in ConnectWise platform a plus *On-boarding process includes background check
    $55k-60k yearly 60d+ ago
  • Dispatcher

    Weisiger Group

    Dispatcher job in Atlanta, GA

    Find Your Career With LiftOne We're a family-owned company under our fourth generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed. LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country's supply chain and enabling critical goods to be delivered to homes and businesses. We're a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last. We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees. Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne. Summary The Dispatcher is responsible for specific daily administrative service functions in support of our branch operations while maintaining a high level of customer satisfaction. This person will help to train and mentor new team members. Essential Functions * Create, monitor, and manage the service technician work calendars and assignments, ensuring efficiency and full utilization. This will include dispatching technicians to customer locations. * Responsible for WIP and dispatch of assigned technicians. Keep service manager informed of completion status. * Monitor back ordered parts to ensure the technicians are aware when the parts are received. * Ensure that the service technicians being dispatched have the training, parts needed, and certifications necessary to perform the work assigned. * Maintain regular communication with the service technicians throughout the day. * Proactively contact customers to keep them informed on the service to their equipment. * Field customer calls, gather appropriate and necessary information, and provide excellent customer service to include follow up communications and honoring our commitments. * Monitor real time work in process and maintain its age to branch goal, review with service manager on a weekly basis. * Conduct daily recap of the status of projects and assignments and review with your service manager. * Maintains appropriate records, files, documentation, etc. * Overcome objections and handle tough conversations both internally and externally, keep service manager informed. * Review service dashboard reports and assist service management as a solutions provider to improve key customer and business performance metrics. * High ability to multitask and prioritize responsibilities. * Administer the service process from creation of work order all the way through creation of an invoice working with a team of assigned technicians. * Other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions. Education and/or Experience * High school degree (or equivalent); Associate's degree from a two-year college highly preferred; * Previous experience within a field service environment strongly preferred, to include time management and dispatching of field service personnel. * Prior experience in a service-oriented environment and use of a service scheduling software highly preferred * Ability to maximize use of CRM and field service management system. * Strong customer service and follow up skills. * Strong communication skills to include internal and external communications, conflict resolution, and the ability to discuss technical situations with customers and technicians required. * Experience delivering on responsibilities and commitments while working in a fast-paced environment. Computer Skills * Microsoft Office (Word, Excel, Outlook and PowerPoint) * Scheduling and Time Management software/programs * Experience with Windows based programs * Preferred experience with SalesForce and/or ServiceMax Workplace Requirements The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud. We are an Equal Opportunity Employer We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws. #LiftOne
    $28k-38k yearly est. Auto-Apply 27d ago
  • Public Safety Dispatcher

    Emory Healthcare/Emory University 4.3company rating

    Dispatcher job in Atlanta, GA

    **Be inspired. Be valued. Belong.** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives Ongoing mentorship, development, leadership programs...and more! **Description** We are seeking an **Public Safety Dispatcher** to help keep our community safe. We support Emory Healthcare's mantra of "We're all in this together." Our goal is to offer Security Services worthy of premier healthcare. As such, we are committed to providing a safe environment for our patients, their families and guests, and our staff and neighbors. We offer value-enriched services such as friendly-approachable officers, valuables storing, access control, Identification badges and parking. Each service has been personally developed for the purpose of exceeding your service expectations. **RESPONSIBILITIES:** + The Public Safety Dispatcher displays analytical and organizational skills necessary to receive, evaluate, and dispatch emergency and non-emergency calls for assistance. + Utilizes effective communication through verbal and typing skills to maintain efficient operations and respond to police and security situations. + Exhibits technological competency to utilize complex telecommunications, alarms, and computer systems. + Answer, evaluate, prioritize, and dispatch emergency and non-emergency calls for assistance to Police and Public Safety Officers. + Monitor and process calls from large number of incoming telephone lines, intercom lines, emergency call boxes and alarms. + Monitor complex system of alarms, computerized access control, and CCTV. + Must remain calm and focused during life and death incidents to ensure Police, Security, and Medical response is appropriate and complete. **MINIMUM REQUIREMENTS:** + Two (2) years of customer service/telecommunications, military, law enforcement or security experience required. + A high school diploma or equivalent. + Additional training beyond high school preferred. + APCO, IAHSS or related certification desired. **JOIN OUR TEAM TODAY!** Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network,establishedin 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred. **Connect With Us!** Connect with us for general consideration! **Division** _Emory Univ Hosp-Midtown_ **Campus Location** _Atlanta, GA, 30308_ **Campus Location** _US-GA-Atlanta_ **Department** _EHM Security_ **Job Type** _Regular Full-Time_ **Job Number** _146618_ **Job Category** _Public Safety and Security_ **Schedule** _Other_ **Standard Hours** _40 Hours_ **Hourly Minimum** _USD $19.34/Hr._ **Hourly Midpoint** _USD $23.56/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
    $19.3-23.6 hourly 60d+ ago
  • Service Dispatcher

    Edwards Heating and Air

    Dispatcher job in Acworth, GA

    The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan. Benefits Paid Training Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Year-Round Work Spiffs, Rewards, & Employee Contests Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with Edwards Heating and Air, LLC service technicians, suppliers, and service customers. Representative duties include: Assisting the Service Manager in the planning, organizing, and coordination of department resources and goals. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Training field technicians in customer service skills, non-technical procedures, sales and marketing techniques. Maintaining a working relationship with the accounts receivable staff on the collection of problem accounts, negotiating credit when applicable to build the customer base, overseeing open account customers when credit limit has been exceeded. Coordinating the scheduling of the Parts Runner's time with the Installation Manager. Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager. Working with suppliers on issues pertaining to parts performance, reliability, pricing, and availability; while reporting difficult and high profile problems and issues to the Service Manager. Performing related staff-level duties as directed by the Service Manager. Job Qualifications: Proven supervisory experience in a customer service environment preferably in HVACR contracting or building services industry. Ability to negotiate orders with suppliers to ensure prompt and timely receipt of materials at the best possible price. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician. Knowledge of HVACR-related terms, training, job-costing, marketing and sales. Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls, and TT calls from hearing impaired customers. Ability to serve as the Service Manager in the absence of the incumbent. Physical ability and initiative to meet with customers on the job-site to demonstrate Edwards Heating and Air, LLC's commitment to superior customer service and concern for its clients. Skill and ability to sell service jobs and service contracts, face-to-face, in a letter, and on the phone. Ability to comprehend and implement applicable federal, state, and local government laws, rules, and regulations, as they apply to the HVACR industry. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers. Current (state) driver's license. Compensation: $18.00 - $22.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
    $18-22 hourly Auto-Apply 60d+ ago
  • Dispatcher

    Titanium Transportation Group Inc.

    Dispatcher job in Oakwood, GA

    Company Profile Titanium is a leading logistics and transportation company servicing Canada and the United States. We are a recognized consolidator of asset-based transportation companies, having completed thirteen acquisitions since 2011. Titanium has also been ranked by Canadian Business as one of Canada's Fastest Growing Companies for twelve consecutive years, and in 2020 was recognized by Financial Times' as one of America's Fastest-Growing Companies. We welcome growth, new ideas and the provision of opportunity! Job Summary The Dispatcher will work as a member of our Titanium American Trucking Team to communicate directly with drivers, dispatching them based on shipping requirements. They will work with all areas of the operations to ensure that the shipping requirements are adhered to and will ensure that a constant line of communication remains open with assigned drivers to ensure that performance expectations are met and, where possible, exceeded. Job Duties and Responsibilities * Using assigned systems and applications, schedule drivers for shipping requirements per booking instructions, ensuring all information is relayed accurately * Work closely with all areas of the Operations team to ensure that all orders are coordinated for on-time delivery * Ensure that all inbound and outbound shipments are coordinated with respective staff at each shipping destination * Review driver performance and participate in driver reviews as requested * Comply with laws, regulations and standards, completing any required documentation as applicable * Meet performance deadlines and adhere to all client shipping requirements * Ability to be flexible and work extended hours as required * Adhere to all Titanium American Trucking Inc. service standards and policies, including Health & Safety * Work in compliance with the provisions of Occupational Health and Safety * Perform all other duties as assigned Job Requirements * Strong verbal and written English communication skills * Proficient with the use of a computer, including but not limited to the use of Microsoft Office Software (Outlook, Excel, Word, PowerPoint) * Experience working with TMW software would be considered an asset * Sound business judgment and ability to perform insightful analysis * Strong understanding of transportation industry and associated laws such as DOT regulations * Experience working with customers through various means of communication and ability to manage customer relations * Ability to communicate effectively with others and work as a member of a team * Proven problem solving and analytical skills; organizational planning and time management skills * Strong understanding of the geographical area including the United States is a position requirement for a US position * Must be able to lift and move up to 50 pounds, safely and effectively Position Details * Full-time employment * Onsite environment - no remote work available * Share Purchase Plan - opportunity to buy company shares through payroll at a 100% match * Group Benefits offered - health and dental * Titanium is committed to investing in our employees through the use of annual performance reviews - we promote from within! Titanium Transportation Group Inc. is an Equal Opportunity Employer We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.
    $28k-38k yearly est. 27d ago
  • Public Safety Dispatcher

    Emory 4.5company rating

    Dispatcher job in Atlanta, GA

    Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, leadership programs...and more! Description We are seeking an Public Safety Dispatcher to help keep our community safe. We support Emory Healthcare's mantra of "We're all in this together." Our goal is to offer Security Services worthy of premier healthcare. As such, we are committed to providing a safe environment for our patients, their families and guests, and our staff and neighbors. We offer value-enriched services such as friendly-approachable officers, valuables storing, access control, Identification badges and parking. Each service has been personally developed for the purpose of exceeding your service expectations. RESPONSIBILITIES: The Public Safety Dispatcher displays analytical and organizational skills necessary to receive, evaluate, and dispatch emergency and non-emergency calls for assistance. Utilizes effective communication through verbal and typing skills to maintain efficient operations and respond to police and security situations. Exhibits technological competency to utilize complex telecommunications, alarms, and computer systems. Answer, evaluate, prioritize, and dispatch emergency and non-emergency calls for assistance to Police and Public Safety Officers. Monitor and process calls from large number of incoming telephone lines, intercom lines, emergency call boxes and alarms. Monitor complex system of alarms, computerized access control, and CCTV. Must remain calm and focused during life and death incidents to ensure Police, Security, and Medical response is appropriate and complete. MINIMUM REQUIREMENTS: Two (2) years of customer service/telecommunications, military, law enforcement or security experience required. A high school diploma or equivalent. Additional training beyond high school preferred. APCO, IAHSS or related certification desired. JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • Dispatcher

    National DCP 4.7company rating

    Dispatcher job in McDonough, GA

    SEEKING Dispatcher - McDonough, GA Schedule: Sunday - Wednesday 8am - 6:30pm Coordinate and schedule the delivery of goods from the Distribution Center to franchise stores. Maintain communications with all interested parties throughout the delivery process to insure and facilitate the best possible product delivery and service. Responsibilities Maintain complete and accurate driver schedule. Dispatch fleet at distribution center and related hubs ensuring that all routes are staffed appropriately. Track status of vehicles and equipment. Respond to driver calls, assist with breakdowns and accidents. Maintain accurate records on the movement of goods to store locations. Works with supervisors to schedule drivers for next shift. Process PeopleNet trips from driver computers. Ensures compliance with Department of Transportation Hours of Service. Tracks over/under hours for route drivers. Creates various reports (weekly mileage, fuel, late truck, etc.). Create Driver Route Books. Track delivery performance and advise stores and Member Services of any delays. Reviews timecards and PeopleNet for Drivers and Delivery Assistants and notifies supervisor of discrepancies. Perform other duties as assigned. Qualifications High School Diploma or equivalent required 1 - 3 Years of transportation industry experience Knowledge of DOT rules and regulations is desired Proficient computer knowledge (advanced preferred) Good mathematical skills Problem solving and decision-making ability Excellent written and verbal communication skills Excellent Interpersonal Skills Team Player Flexible to varying work schedules
    $27k-34k yearly est. Auto-Apply 27d ago
  • Service Dispatcher

    Power Support Partners

    Dispatcher job in Atlanta, GA

    Company: Power Support Partners is founded on the idea that a business can sincerely improve the world. We are a group of individuals who set out to build a team of people that sincerely believes in our values: Love People, Improving Always, Together We Win, and Executing with Excellence. Our main service is installing and maintaining standby generators for power outages which helps people through some of the most difficult moments of their lives. We are committed to providing the best possible place to work for a motivated and purpose-driven individual. We're looking for a Dispatcher to play a key role in coordinating daily field operations and ensuring efficient communication between our customers and technicians. This position requires exceptional organizational skills, attention to detail, and the ability to manage multiple moving parts in a fast-paced environment. Responsibilities: Dispatching & Scheduling Act as the primary liaison between customers and technicians to ensure smooth communication and scheduling of field operations. Assign technicians to job sites based on expertise, availability, and workload. Optimize technician routing to maximize efficiency and minimize travel time. Manage the ServiceTitan (ST) console, ensuring all tasks are completed and calls are properly assigned. Technician Communication Maintain clear, consistent communication with technicians to provide job details, schedule updates, and support as needed. Serve as the first point of contact for technicians with questions or concerns during field operations. Managing Delays & Reschedules Proactively monitor daily schedules and communicate any delays or changes to customers and team members. Contact customers at 10:30 AM and 2:30 PM who have not yet been visited to provide updated arrival times. Coordinate reschedules to minimize disruption and maintain service efficiency. Appointment Confirmations Confirm next-day appointments with customers. Ensure all appointments align with technician availability and service requirements. Customer Support Assist the customer service team with inbound calls as needed. Support outbound call campaigns and maintenance scheduling efforts. On-Call Rotation Participate in an on-call rotation with the CSR team. Be available for emergency calls between 12 AM-8 AM (Monday-Friday) and 24 hours during weekend shifts as assigned. Success in This Role Looks Like: Technician routes are consistently optimized. Quick response times to CSR requests ( All tickets are actioned within 48 hours. Zero overdue tasks on the dispatch board. High fill rate (target: six calls per technician per day). Qualifications: Home Services or Trades Experience - Prior experience in electrical, HVAC, plumbing, or generator service dispatching is highly preferred. Familiarity with service terminology, technician workflows, and permitting processes. Dispatch or Scheduling Expertise - Ability to efficiently schedule, route, and adjust technician assignments based on geography, skillset, urgency, and workload. CRM / Scheduling Software Proficiency - Comfort using tools like ServiceTitan, HubSpot, or similar platforms to manage work orders, update job statuses, and document communication. Strong Communication Skills - Clear and professional communication with customers, technicians, and internal departments (CX team, Project Coordinators, Install Coordinators). Benefits: Competitive compensation package based on experience and qualifications. Paid time off (PTO) for vacation, sick leave, and personal days. Paid holidays to observe major national holidays. 401(k) retirement plan with company matching. Comprehensive health, vision, and dental insurance coverage. Opportunities for career growth and professional development. Supportive and collaborative team environment. Employee discounts on products and services. Ongoing training and certification opportunities. Location: Atlanta, GA Type: Full-time, Hybrid Hourly Pay: $25 At Power Support Partners, we're more than just a generator company - we're a mission-driven team that believes in making a real impact. If you're motivated, purpose-driven, and want to be part of a company that values people, constant improvement, teamwork, and excellence, you'll thrive here. Join us in helping families stay safe and prepared during life's toughest moments - and build a meaningful career while doing it.
    $25 hourly 60d+ ago
  • Dispatcher

    Atlantic Limo 4.5company rating

    Dispatcher job in Atlanta, GA

    Upscale Limousine Company Seeking Experienced Dispatcher for IMMEDIATE OPENING!!! We Offer Competitive compensation (based on your experience) Full time position On hand training Paid holidays Paid time off Medical/dental/ Vision Benefits Direct deposit 401k plan Requirements: personable and have excellent written and verbal communication skills knowledge of downtown Atlanta, and the surrounding Metro Area 2 year dispatching experience, Courier, Taxi, or Limousine or related dispatching Have good computer & electronic & technology communication skills Well organized and have excellent multi-tasking skills Work night (3pm- 11pm or 11pm -7am) and weekend in a fast paced on demand environment Understand the importance of a Customer first approach to service Have reliable transportation and able to pass a pre-employment drug screen Apply today to become part of our team please submit your resume w/ salary history Please have a good contact number in your Email.
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • Dispatch Supervisor

    Aim Transportation Solutions

    Dispatcher job in Winder, GA

    Winder, GA 30680 Newsweek's list of Top 100 Most Loved Workplaces for 2024 Salary Range: $____/ Per Hour Support the strategic leadership and management within Aim Integrated Logistics Monitor and execute strategies that support service and cost continuous improvements Manage equipment utilization to ensure even distribution of fleet miles and stops based on available freight tender Conduct driver interviews for account or elite fleet positions scheduled and assigned by the recruiting staff if Aim Integrated Logistics Develop weekly schedule for drivers based on forecasted volumes Communicate staffing needs weekly to Regional Manager for account needs Full Time 2 + years of industry experience Excellent communication and organization skills Understand and abide by all Department of Transportation Guidelines CDL and or ASE certifications preferred Benefits for Employee & Family: Anthem Blue Cross/Blue Shield Medical Coverage Dental and Vision 401K Company Match Paid Vacation and Holidays Company Paid Life Insurance Short-Term/Long-Term Disability Room for growth! Aim promotes from within! Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected]. Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit **************** #aimwc #otherjob
    $29k-44k yearly est. 60d+ ago
  • Fleet Dispatch Supervisor

    The Hertz Corporation 4.3company rating

    Dispatcher job in Atlanta, GA

    As a Mobility Dispatch Supervisor, you are responsible for overseeing the daily operations for our drivers and Mobility Coordinator team for Fleet Mobility Solutions, LLC. You'll have leadership responsibilities such as managing key metrics for driver compliance such as attendance, safety scores, customer service, and adherence to company policies/procedures. A Day in the Life: The Dispatch Supervisor is responsible for assisting and leadership of the operation of their assigned Fleet Mobility location The wage for this position is $20.50/hr + quarterly incentives What You'll Do: Supervise the daily activities of the office (fleet, utilization, depreciation, reservations, schedules, etc). Manage all operational aspects of the location, ensuring vehicles are maintained, vehicles are assigned, and drivers are prepared for their shifts. Monitor daily workflows to address issues promptly and ensure smooth operations. Monitor, analyze and coach the Mobility Support Specialist and Drivers on key metrics such as attendance, company policies/procedures, safety, customer satisfaction, driver efficiency and vehicle utilization, taking corrective action when necessary. Leads end-to-end workforce management, including hiring decisions, coordinating the setup of training and safety courses, and implementing shift schedules to meet operational goals. Continuously evaluates staff performance and identifies development opportunities. Coordination with our internal and external maintenance teams to ensure any vehicle issues are addressed appropriately Oversee the team responsible for cleaning and preparing the vehicle fleet Communicate consistently and frequently with location manager What We're Looking For: Experience in a leadership role, proven ability to coach and lead a team Moderate in Excel and Microsoft Office Thrives working in a fast paced environment Values safety and organization Excellent communication skills Valid driver's license Must pass a background check and MVR Must be 20 years of age or older Flexibility in scheduling which may include nights weekends and holidays Ability to drive process and organizational change Ability to demonstrate professionalism, enthusiasm and outstanding communication skills Computer literate and detailed oriented Ability to motivate teams, multitask, and keep a positive attitude in a fast-paced environment Excellent organization, time management, delegation, and prioritization skills Physical Requirements: Able to communicate effectively Able to lift and carry up to 50 pounds occasionally. Able to sit and stand for extended periods. What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan Options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $20.5 hourly Auto-Apply 17d ago
  • 911 Comms Dispatcher Pool

    Grady Health System 4.7company rating

    Dispatcher job in Atlanta, GA

    Grady Health System offers many career paths for experienced professionals. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding career at Grady! Coordinate with the Communications Supervisor on a daily basis to ensure all assignments are completed. Demonstrate complete knowledge of the communication center operations to include receiving, processing, and dispatching requests for emergency medical service within the Grady EMS. Ensure all on-line vehicles and equipment are in an acceptable state of readiness at all times. Will be held accountable for exemplifying excellent service behavior and timely responsiveness to co-workers, patients, clients, physicians, and vendors. QUALIFICATIONS * High school diploma/GED required * One (1) year experience in a high performance EMS 911 Communications Call Center. or Less than one (1) year in a high performance EMS 911 Communications Call Center with Emergency Medical Dispatcher (EMD) Certification. * Prior use of computer aided dispatch programs preferred. Experience with Tri-Tech, VisiCad system desired. * Emergency Telecommunicator Certification (ETC) and/or International Academy of Emergency Dispatcher (IAED) Certification preferred. * BLS Certification required within 30 days of hire. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.
    $25k-30k yearly est. 40d ago
  • Dispatcher - Paratransit Services

    Vectour Group

    Dispatcher job in Atlanta, GA

    Dispatcher As Dispatchers, our team members play a pivotal role in delivering impeccable customer service to our clients and passengers. Responsible for scheduling and dispatching operators and drivers, dispatchers ensure the efficient operation of vehicles dedicated to passenger transport. Meticulously managing records, logs, and schedules of incoming calls, they monitor and control actions taken during each interaction. Dispatchers are dedicated to maintaining accurate and detailed information on all calls, culminating in the preparation of comprehensive reports that capture and analyze activities occurring throughout their shifts. This critical role is essential to the smooth functioning of our transportation services and the satisfaction of our clientele. Company Background Vectour Group (Vectour) is a leading transportation management and facilities support services company. With history dating back over 40 years, Vectour's roots are in the transportation industry. Vectour is a provider of exceptional transportation, staffing, facility support, and outreach engagement services with a mission to be a trusted service provider. We hire individuals who make safety and customer service their top priorities. The Eligibility Administrative Assistant will work with a fantastic team within a well-respected organization in the metro Atlanta area that prides themselves on helping members of the community. Primary Duties and Responsibilities Transportation Service Assignment: Assign transportation services efficiently and maintain accurate check-out logs. Operator Assignment and Coordination: Assign stand-by or extra-board operators during operator absences, increased service volumes, or to minimize service disruptions due to traffic, vehicle malfunctions, operator issues, or emergency situations. Attendance and Vehicle Assignment Management: Maintain attendance logs for operators and relevant staff. Assign vehicles, considering preventive maintenance schedules and capacity needs. Communication with Operators: Maintain two-way communication with operators, providing information on customers, cancellations, and directional assistance as needed. Monitoring and Adjustments: Monitor operators and trip status, adjusting and reassigning as necessary to ensure on-time performance. Real-Time Operations and Documentation: Maintain scheduling and performance data during real-time operations. Document daily events related to service accurately and appropriately. Effective Communication: Communicate effectively with operations staff regarding scheduling or passenger issues. Professionalism: Maintain a professional demeanor and appearance at all times. Multi-Tasking in Fast-Paced Environment: Handle multiple tasks accurately and effectively in a fast-paced environment. Employee Direction: Effectively direct employees in the performance of their duties. Other Duties: Perform other duties as assigned to ensure the efficient operation of the department. Qualifications & Skills Education, Licensing, and Certifications: High school diploma or equivalent (G.E.D.). Experience: Minimum age of 21 years. At least one (1) year of dispatch operations experience within the transportation industry. Skills and Knowledge: Excellent communication skills with the ability to adapt to changing situations and actively listen to feedback. Customer service-oriented mentality with keen attention to detail. Demonstrated poise, tact, diplomacy, good judgment, and discretion. Proficiency in both verbal and written communication. Detail-oriented, well-organized, with effective time management skills. Proven customer service and interpersonal skills. General knowledge of Windows-based computer operating systems and Microsoft Office. Ability to work collaboratively as a member of a team. Professional interaction with internal and external customers on all levels, and the ability to work effectively with diverse groups. Adaptability and flexibility in a fast-paced environment. Competence in using a multi-line phone system and managing multiple tasks concurrently. Other Requirements: Limited travel requirement outside of the immediate area ( These qualifications encompass a blend of dispatch operations experience, communication prowess, customer service orientation, technical proficiency, and adaptability in a dynamic work environment. Testing and Background Check: Must be willing to submit to drug testing and undergo a background check. Job Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. Benefits Vectour is proud to offer: Competitive Pay Advancement Opportunities Medical, Dental, Vision, Disability and Life Insurance 401K With Employer Match 7 Paid Holidays Paid Sick Leave Paid Vacation Great Coworkers! Salary $17.77 per hour Paid biweekly. Proposed Hours + Travel On-site; Full-Time MARTA Mobility - 1040 Brady Avenue, Atlanta, GA 30318 Disclaimer The duties and responsibilities listed above are subject to change and may not reflect all tasks required. You can expect that as Vectour continues to grow and evolve, certain tasks may be re-distributed to concentrate skills. Any change in duties and responsibilities will be discussed with you in advance. Vectour Group is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. We aspire to have a culture where all people thrive and grow forward. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $17.8 hourly Auto-Apply 60d+ ago
  • Dispatcher-Call Taker

    Metro Atlanta Ambulance Service 4.1company rating

    Dispatcher job in Marietta, GA

    FULL TIME IN PERSON / NON REMOTE TITLE: Dispatch Call Taker DEPARTMENT: Communications EXEMPTION STATUS: Non-Exempt SUPERVISED BY: Communications Supervisor SUMMARY: The Call Taker is responsible for receiving and scheduling requests for emergency and non-emergency ambulance transportation from various sources, to include the establishment of effective communications with the person requesting transportation and eliciting information necessary for dispatching the most appropriate EMS response. The Call Taker will also be responsible for verifying that the patient meets medical necessity requirements for non-emergency ambulance transport as well as obtaining the necessary information to insure successful collection of transportation fees. ESSENTIAL DUTIES AND RESPONSIBILTIES: Must be able to function at the level of a Dispatcher in the emergency call taking capacity. Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch as a minimum standard of care. Absolute knowledge of the EMS services/resources available in the service area, their capabilities, limitations, locations and accessibility. Responsible for coordinating the scheduling of non-emergency transports to insure the most efficient utilization of system resources. Responsible and accountable for completeness and accuracy of appropriate paperwork related to his/her shift prior to completion of shift. Responsible for accurate and complete data entry for the shift. Responsible for generating applicable reports and checking for accuracy. Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums. Assists in development and implementation of call-taking procedures and systems, especially those pertaining to medical necessity. Provides input for the development and implementation of the Ambulance Placement Strategy as it pertains to non emergency call load. Follows established parameters/formats in receiving requests for service. Responsible for knowledge and use of communication center relating to his or her duties as Non emergency Scheduler, including but not limited to the CAD system, personal computers, printers, 911 equipment, recording devices and telephones and fax machines. Participants in marketing and serves as liaison with medical facilities regarding medical necessity. MINIMUM REQUIREMENTS: Obtain current Georgia Drivers license. Must successfully complete an accredited EMD training program within 24 months of assuming position. Must agree to remain in this position for a minimum of one year. An exception to this requirement would be a promotion. Must possess current CPR certification. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge in reading and writing English. Ability to communicate clearly on the telephone. Ability to function effectively in stressful situations. Working knowledge of Operations policies and procedures. Thorough knowledge of EMS and other public safety resources available in the area. General knowledge of Federal Communications Commission rules and regulations that apply to EMS and Public Safety/Special Emergency Services. Must possess excellent organizational skills. Ability to record, transmit, and report information accurately. Ability to establish priorities. Possess good typing skills. Ability to understand basic computer applications in the windows operating environment. Following training, ability to adequately implement concepts of EMD. PHYSICAL REQUIREMENTS: The employee is regularly required to use hands, fingers, and reach with hands and arms; must be able to talk or hear. The employee frequently is required to stand and walk. The employee is required to sit for extended periods; climb or balance; stoop, kneel, or crouch. The employee may often lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORKING ENVIRONMENT: Open cubical type office environment, frequent interruptions, work pressure and irregularities in work schedule are expected. Employee is continuously faced with a number of projects considered to be high priority. Employee is subject to continually changing deadlines. While performing the duties of this job, the employee may occasionally be required to travel and attend both regular and unscheduled meetings, some of which take place outside of regular working hours.
    $23k-31k yearly est. Auto-Apply 60d+ ago
  • Customer Service Dispatcher

    Servit 3.1company rating

    Dispatcher job in Kennesaw, GA

    We are seeking a reliable and customer-focused Customer Service Dispatcher to join our fast-paced team. The ideal candidate will excel in a high call volume environment, supporting our customers, technical teams, and service managers with professionalism and accuracy. Requirements Key Responsibilities Handle inbound and outbound calls with professionalism and urgency Open and update service requests and tickets Provide timely responses and resolutions to customer inquiries Maintain exceptional customer service standards to ensure complete customer satisfaction Qualifications & Skills Minimum 2 years of experience with MS Office Suite (Word, Excel), dispatching, and customer service Strong communication skills-both written and verbal Excellent phone etiquette and professional demeanor Organized, detail-oriented, and able to multitask in a fast-paced environment Experience with AutoTask or other service dispatch management software preferred Self-motivated, dependable, and enthusiastic team player Reliable transportation and ability to report onsite daily Professional appearance and conduct Schedule: Monday - Friday, 8am - 5pm Salary: $17/hr Additional Requirements: Flexibility to work holiday shifts and extra hours as needed
    $17 hourly 18d ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Milton, GA?

The average dispatcher in Milton, GA earns between $25,000 and $43,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Milton, GA

$33,000
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