Dispatcher jobs in Mount Pleasant, NY

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement O.T. Delivery Systems Inc. is a Transportation/Warehousing service company servicing the tri-state area and beyond. We currently have an immediate full time opening for an Assistant Dispatcher. If you are self-motivated, highly organized and have superb interpersonal skills along with a high focus to detail, then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? If so, this is the place for you. Primary Responsibilities Routing/Tracking and assisting drivers with daily operations Intermodal tracking of containers and shipments status on the port of NY/NJ entering all orders into system (Profit Tools) Regular office tasks Customer services and updating customers with daily shipment details Phone/Customer Service Position Requirements 2+ year(s) of office, dispatch experience, and customer service management experience Solid organization and planning capabilities, strong attention to detail Transportation/dispatch knowledge a huge plus Outstanding written and verbal communication skills, grammar, and a consistently courteous and professional tone of voice at all times Very self-motivated and goal-oriented with ability to multi-task Capability to work in a fast-paced, team-oriented office environment Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) Ability to learn new software and proprietary software (Profit Tools) College degree desirable

NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years. Whether it's NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry. Job Overview: The Dispatch Supervisor supports local client operations on a day-to-day basis and manages paperwork/administrative controls to maximize efficiency. This role focuses on driver hiring conversions and driver retention while creating and controlling safety programs involving working with drivers and safety department. This role is for the 3rd shift from 11:00PM to 7:00AM, Sunday to Thursday. Job Description * Providing updates to customers on projects/goals/operational check in on pickups/deliveries * Participate in customer weekly/daily calls regarding performance and planning * Review potential changes and/or improvements with customer, validate internally with operations management team, and roll out changes/improvements to the many drivers and dispatchers involved. * Support driver hiring and start up initiatives by interviewing and processing drivers * Evaluate driver pools and driver capabilities for busy season/special projects * Manage equipment utilization of tractors and trailers assigned to fleet * Match driver candidates for capabilities that match service needs * Work through application questions and concerns * Coordinate Recruiting and Safety departments processing of applications * Review Problems from internal & external customers and resolve * Work with tools and infrastructure items like * SkyBitz, Platform Science, LYTX Drivecam * As400 reporting * Customer portals and online platforms i.e. Smartsheet * Work with administrative teams to complete orders/close out open billing items * Develop reporting tools to create processes for additional revenue streams. i.e. detention and bobtail billing * Perform other duties as assigned Requirements * 5-7 years of relevant dispatch experience * High school diploma or equivalent education * Advanced knowledge of AS-400 and intermediate computer skills * Relevant work experience in a logistics field, 1 year experience preferred * Proficient with Microsoft Word, Excel and PowerPoint. * Ability to work under pressure and meet deadlines. * Ability to communicate both orally and in writing with a wide range of people. EEO Statement: NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio. IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We're proud to combine the resources of a large company with the values and care of a family-run business. Essential Job Summary: The Dispatcher coordinates and manages daily waste collection operations, ensuring efficient route execution and timely customer service. This role serves as the central communication hub between drivers, supervisors, and customers, optimizing vehicle deployment and responding to dynamic operational challenges. The Dispatcher is also responsible for promoting and monitoring employee safety and take proactive steps to identify, evaluate and remove safety hazards. The successful candidate must have experience managing both themselves and others. The Dispatcher is a self-directed role and will be responsible for establishing and documenting procedures for live dispatching. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Establish and maintain a positive relationship with all Drivers as well as other colleagues as our depots and transfer stations. Ensure Drivers and trucks are being utilized to their full potential. Manage daily truck activity to ensure driver productivity is commensurate with hours worked. Set up crew sheets and notify all employees of their schedules. Continuously monitor hours worked and ensure DOT compliance for Drivers. Continuously monitor Driver performance and provide coaching as well as discipline as necessary. Ensure compliance with safety policies and protocols as well as federal, state and local regulations. Perform routine inspections on the trucks and equipment to ensure proper care and routine maintenance. Review Driver requests for container switches or repairs, and enter service tickets into the company database. Ensure all accidents and injuries are thoroughly documented and distribute reports to the Safety and Risk teams for follow up. Prepare and Deliver Regular Reports to Senior Management. Field calls from customer service and handle appropriately. If call is related to service not performed on a specific site address by speaking with the driver. Monitor dispatch mailbox and handle requests appropriately. Monitor system for missed pick ups and disposition them within 60 minutes. Monitor system for driver progress, comments, skips, extras. Conduct employee check-in procedure: inspect DVIR for completion, inspect route coversheet for completion of all necessary fields, inspect dump tickets being received, check route has been appropriately closed in the system. Reschedule any customers that were blocked. Tag any extra pick-ups in the system, follow-up with exceptions, stop services, missed stops, on call work orders and review pictures. Close out outstanding tickets in the system Act on loaded truck list from end of day. Monitor the call out line and adjust route and scheduling as necessary. Coordinate with other sites for equipment when necessary. Monitor and manage idle time. Ensure accurate geocoding of stops. Manage tablet inventory and ensure tablet use consistently across all routes Timely and accurate service alert notifications to customers. Optimize driver assignments to maximize efficiency and minimize overtime. Work with route optimization team and drivers to make routes more efficient Respond appropriately to vehicle breakdowns, accidents, or other field emergencies. Requirements and Qualifications: 3+ years of Dispatching experience. Completion of relevant undergraduate degree or certificate program. Excellent written and verbal communication skills. Ability to remain calm and focused under pressure. Demonstrated ability to work independently. Strong organization and time management skills. Demonstrated commitment to workplace safety. Knowledge of applicable traffic, transportation, and other laws and regulations. Intermediate to excellent computer skills, including Microsoft Excel. Defensive Driving (Knowledge of Smith System). Basic understanding of vehicle operations and limitations. May require occasional field visits to understand route challenges. May require early morning, evening, or weekend hours based on operational needs. Fluency in Spanish preferred not required. Experience from the waste management, transportation, or related industry. Experience working with operations software and tablet solution. Additional Information This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum USD $70,000.00/Yr. Salary Range Maximum USD $90,000.00/Yr.

Our client is a well-established Coach Driver Company providing transportation services across the region. The company prides itself on safe, reliable, and professional coach services to its clients. With over 40 years of experience, they are a leading bus company in New York with far-reaching services with a strong focus on Lost & Found retrievals saving clients and patrons thousands each year. Position Overview Our client is seeking a Dispatch Operating Assistant (DOA) to support their Dispatch Department. The DOA will assist with coach tracking, ensure smooth evening operations, and complete other ad hoc tasks to meet the needs of the business. Qualified candidates will have strong observational skills, independently take initiative, and practice good judgement and reliability. Location: Spring Valley, NY Reports to: Dispatcher Schedule: Onsite Saturday - Wednesday - 4:00 PM - 12:00 AM Employment Type: Full-Time Hourly Rate: $24.00 - $28.00 USD/Hour Benefits: 401(k) Key Responsibilities Support the evening dispatch team in managing incoming driver communications and trip updates. Track and document lost items reported by passengers or drivers. Maintain an organized and secure Lost & Found System. Perform dispatch-related tasks assigned between 4PM - 12 AM. Monitor coach movements and ensure dispatch is aware of any irregularities. From 8:00 PM onward, operate independently, maintaining vigilance over late driver check-ins and vehicle status. Remain visible, present, and ready to assist during all work hours. Qualifications Fluent in English. Bilingual (Spanish and English speaking preferred) Willing to work evening hours consistently with a high sense of competency. CDL A license - preferred. Familiarity with transportation, dispatch, and/or coaching services. Strong attention to detail and follow procedures. Ability to work independently and take initiative with good judgement as needed. Ability to communicate effectively and clearly with a strong problem-solving mindset. A background in operations, logistics, or customer service is a plus. Compensation The published salary range is used as a guide to provide prospective candidates with a level of compensation that is competitive with today's market. The salary range for this position is a good faith estimate that allows for flexibility to align with various levels of experience, education, and performance. EEO Statement Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees. Please Note: Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client

Job Description Join a Top-Rated HVAC, Electrical & Plumbing Team! Are you the kind of person who thrives on keeping things running smoothly, solving problems on the fly, and being the go-to support for a fast-paced team? If you're organized, customer-focused, and love a good scheduling puzzle, we want to hear from you! We're looking for a Dispatcher to join one of the highest-rated HVAC & Plumbing companies in the area. In this role, you'll be the communication hub for our Mount Vernon dispatch office-keeping service schedules on track, supporting technicians, ensuring customers receive timely, exceptional service. What You'll Do: Maintain daily schedules and dispatch service jobs efficiently Pre-call customers and manage dispatch board activity Monitor and resolve open service tickets Coordinate with service managers and technicians to address field issues Maintain up-to-date customer records and documentation Deliver top-notch customer service via phone and digital communications What You Bring: 3 years of experience in dispatching (HVAC/Plumbing industry a plus!) Strong communication and phone skills with active listening Ability to multitask, prioritize, and stay organized under pressure Familiarity with ServiceTitan or similar CRM systems preferred Extensive experience with Microsoft programs including Word & Excel A customer-first mindset and a collaborative attitude Compensation & Perks: $24-$28/hour Paid Weekly On Friday Year-round work (no slow season!) Medical, dental, and vision insurance HSA with company contribution Life insurance (up to $300,000 available; $100,000 guaranteed) Short- and long-term disability Critical illness & accident insurance 401(k) with 4% company match Paid holidays and PTO Generous employee discounts Ongoing training and growth opportunities-we love to promote from within! Employee referral program Team-oriented culture with community events throughout the year If you're ready to be part of a high-performing, customer-focused team that takes pride in delivering quality service, apply now!

Dispatcher Transdev in Hillburn, NY is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: + Competitive compensation package of minimum $25.00/hour -Maximum $30.00/hour Benefits include: + Sick days: Employees immediately accrue sick leave at a rate of at least one hour per every 30 hours worked. (NY Sick Leave Law) + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. + Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips. + Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services. + Manage daily service by reviewing route performance and proactively responding to situations that impact customer service. + Other duties as required. Qualifications: + High School Diploma or GED; Technical Degree preferred. + 3-5 years' experience dispatching. + Excellent verbal, interpersonal and customer service skills. + Problem solving and analytical skills. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants:Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Part Time Req ID: 4387 Pay Group: H6C Cost Center: 166 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

WE Business Management, Inc. Responsibility Profile: * Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs. * Relay information such as work orders or other messages to and from drivers and driving assistants. * Use telephones, two-way radios or text messages to contact employees. * Speak with supervisors or customers to resolve problems, requests for services or equipment. * Prepare daily work such as schedules. * Prepare work orders for crew or receiving work orders from work crews. * Facilitate communications within company assigned territories. * Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information. * Perform other duties as assigned. Qualifications * One (1) year of transportation experience. * High School diploma. Starting Rate: $25.00 per hour Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. We Transport / Towne Bus is a premier Long Island-based school bus company serving districts throughout Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut. A major part of our company's repertoire includes special needs transportation and services for wheelchair-bound individuals.

WE Business Management, Inc. Responsibility Profile: Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs. Relay information such as work orders or other messages to and from drivers and driving assistants. Use telephones, two-way radios or text messages to contact employees. Speak with supervisors or customers to resolve problems, requests for services or equipment. Prepare daily work such as schedules. Prepare work orders for crew or receiving work orders from work crews. Facilitate communications within company assigned territories. Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information. Perform other duties as assigned. Qualifications One (1) year of transportation experience. High School diploma. Starting Rate: $25.00 per hour Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. We Transport / Towne Bus is a premier Long Island-based school bus company serving districts throughout Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut. A major part of our company's repertoire includes special needs transportation and services for wheelchair-bound individuals.

The Dispatcher is responsible for coordinating and overseeing daily service operations by assigning field technicians, managing customer communications, and ensuring timely resolution of Hardware repairs/Kitchen equipment requests. This role requires strong multitasking abilities, excellent communication skills, and the ability to make quick, informed decisions in a fast-paced environment. Key Responsibilities: Dispatch service technicians to customer locations, ensuring timely response and efficient workflow. Manage a high volume of incoming customer calls; document information accurately and provide exceptional service. Coordinate with field personnel to optimize routes and schedules to reduce travel time and improve productivity. Collaborate with internal departments to prioritize urgent requests and resolve critical issues quickly. Maintain detailed records of dispatch activities, including work orders, and technician schedules. Provide technicians with clear instructions regarding job requirements, customer expectations, and safety protocols. Communicate proactively with customers regarding ETAs, delays, service updates, and follow-up needs. Address and resolve customer concerns by actively listening and offering appropriate solutions. Assess situations and make informed decisions regarding resource allocation and technician availability. Analyze data such as inventory levels, customer orders, and production schedules to develop optimal routing strategies. Develop and maintain standard operating procedures (SOPs) for consistent and efficient dispatch operations. Stay up to date on industry regulations, policies, and best practices related to logistics and customer service. Qualifications: High school diploma or equivalent; additional training in logistics or customer service preferred. Experience in dispatching, scheduling, or service coordination. Strong communication, multitasking, and problem-solving skills. Ability to work in a fast-paced environment and make quick decisions. Customer-focused with a professional and positive attitude. $20.00 - $23.00 Hourly

Mercedes Benz of Greenwich, a Penske Automotive Group dealership, is looking for an experienced Automotive Dispatcher to join our team and help create an efficient flow of traffic through our service department. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals with that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Dispatcher plans, organizes, leads, and controls the flow of service work through the service department in a professional and timely manner while ensuring quality repairs at a fair cost to the customer. WHAT WE HAVE TO OFFER Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." Proudly named to Glassdoor's Best Places to Work. Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match. Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests. Values-driven culture built on integrity, professionalism, excellence, and teamwork. WHAT WE ARE LOOKING FOR Genuine interest in providing an exceptional customer experience. Friendliness, enthusiasm, and reliability with a positive "team-player" attitude. Excellent communication, interpersonal, and organizational skills. Strong work ethic with the ability to work in a fast-paced, results-driven environment. Exceptional attention to detail. Self-starter with the confidence to work independently to complete assigned tasks. APPLY WITH US, WE'RE HIRING IMMEDIATELY! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at ************** Pavion and our family of companies are seeking a talented and motivated Service Dispatcher to join our fire business unit. Primary Responsibilities: Plan technicians' routes for service calls based on availability, skill, and geographical location Assisting service department in daily operations Familiarity with New York City, Long Island and Westchester Provide information to technicians relevant to their calls. Contact Customers prior to service call to confirm appointment Other various duties asked of management Basic Qualifications: High School Diploma or GED 2+ Years' experience as a Dispatcher Basic computer skills Preferred Qualifications: 2+ Years' experience as a Dispatcher within the Alarm Industry Knowledge of Fire, Security, CCTV, and Card access Ability to communicate and handle customer service issues independently and resolve them in a timely and professional manner Excellent organizational, customer service, and time management skills Salary: $25 - $30/hr depending on experience Disclaimer: This should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this at any time. The job description is not be construed as a contract for employment. Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job DescriptionAbout Metro Ambulance At Metro Ambulance, our people are at the heart of everything we do. We are proud to provide compassionate, reliable, and patient-centered care to every individual we serve - and we know that exceptional care starts with a strong, supported team. We strive to be the employer of choice in the EMS industry, offering clear career pathways, professional development, and a team-driven environment. The Dispatcher Level 1 role is the first step in our Dispatch Career Path, designed to build skills and experience for advancement into higher-level dispatch and supervisory positions. Position Summary The Dispatcher Level 1 (Call Taker) plays an essential role in coordinating safe, efficient, and timely medical transportation. Working within Metro's Communications Center, this position manages incoming transport requests, processes calls, and supports dispatch operations through precise communication, scheduling, and customer service. Dispatcher I team members collaborate closely with field crews, healthcare partners, and other dispatch personnel to ensure seamless operations and patient-focused service. Key Responsibilities Receive, prioritize, and process emergency and non-emergency transport requests using Metro's Computer-Aided Dispatch (CAD) and communication systems. Coordinate with Dispatcher II and field crews to assign trips, monitor vehicle status, and ensure on-time performance. Communicate professionally and clearly with patients, healthcare staff, and Metro team members to confirm details and resolve scheduling challenges. Maintain situational awareness of all active units, tracking movements and updating dispatch screens accordingly. Assist with data entry, trip verification, and documentation in accordance with company policies and regulatory requirements. Demonstrate customer service excellence through empathy, patience, and professional communication. Collaborate with fellow dispatchers, drivers, and leadership to ensure safety, efficiency, and high-quality service delivery. Participate in training, cross-coverage, and skills development to advance within the Dispatch Career Path. Qualifications High School Diploma or GED required Customer service or dispatch/call center experience preferred Basic Telecommunicator (BTC) or Emergency Medical Dispatcher (EMD) certification preferred (Metro will support certification for qualified candidates) Strong communication and multitasking skills; ability to manage multiple systems and conversations simultaneously Proficiency with computers, data entry, and call documentation Ability to remain calm and professional in a fast-paced environment Reliable attendance and a strong commitment to teamwork Why Metro Ambulance Career Growth Path: Dispatcher I → Dispatcher II → Dispatch Supervisor Comprehensive Benefits: Health, Dental, Vision, and Life Insurance Paid Time Off (PTO) 401(k) Retirement Plan Tuition Reimbursement and Paid Training Weekly Direct Deposit Flexible Scheduling Our Hiring Process Application review by our HR team Preliminary screening Onsite interview with Dispatch Leadership Conditional offer, followed by: Background check, drug screen, and fingerprinting Orientation and onboarding - welcome to the Metro team! Equal Opportunity Statement Metro Ambulance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations are available for qualified individuals with disabilities throughout the hiring process and employment.

Job Description NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years. Whether it's NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry. Job Overview: The Dispatch Supervisor supports local client operations on a day-to-day basis and manages paperwork/administrative controls to maximize efficiency. This role focuses on driver hiring conversions and driver retention while creating and controlling safety programs involving working with drivers and safety department. This role is for the 3rd shift from 11:00PM to 7:00AM, Sunday to Thursday. Duties and responsibilities: Providing updates to customers on projects/goals/operational check in on pickups/deliveries Participate in customer weekly/daily calls regarding performance and planning Review potential changes and/or improvements with customer, validate internally with operations management team, and roll out changes/improvements to the many drivers and dispatchers involved. Support driver hiring and start up initiatives by interviewing and processing drivers Evaluate driver pools and driver capabilities for busy season/special projects Manage equipment utilization of tractors and trailers assigned to fleet Match driver candidates for capabilities that match service needs Work through application questions and concerns Coordinate Recruiting and Safety departments processing of applications Review Problems from internal & external customers and resolve Work with tools and infrastructure items like SkyBitz, Platform Science, LYTX Drivecam As400 reporting Customer portals and online platforms i.e. Smartsheet Work with administrative teams to complete orders/close out open billing items Develop reporting tools to create processes for additional revenue streams. i.e. detention and bobtail billing Perform other duties as assigned Qualifications: 5-7 years of relevant dispatch experience High school diploma or equivalent education Advanced knowledge of AS-400 and intermediate computer skills Relevant work experience in a logistics field, 1 year experience preferred Proficient with Microsoft Word, Excel and PowerPoint. Ability to work under pressure and meet deadlines. Ability to communicate both orally and in writing with a wide range of people. EEO Statement: NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #NRSIND

The dispatcher's job is to schedule drivers to pick-up or deliver loads to customers or vendors. Primary Responsibilities: Schedule and dispatch drivers, trucks and other service vehicles to appropriate locations according to customer requests, specifications, or needs, using direct personal contact, radios or telephones. Part of the dispatcher's job is to coordinate and manage the most efficient loads to remain cost effective as a company. The dispatcher will need to determine the best delivery methods and negotiate rates. The dispatcher also needs to identify and evaluate any special needs for each load. Ensure that every ticket or forms released or made by the Ordering Unit conform with clients order specification and delivery schedules Relay work orders, messages, and information to or from operation crews, supervisors, and field inspectors necessary to achieve successful execution of job orders using telephones or two-way radios. Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment. Prepare daily work and run schedules while also drawing up weekly projections for work schedule and truck deployment in line with pending or potential job or delivery orders Oversee all communications within specifically assigned areas. Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications Other duties as assigned. Requirements Knowledge and Skill Requirements: Must understand DOT regulations Must be able to communicate clearly and effectively 5-7 years experience in transportation truck dispatching Heavy haul and/or rigging experience strongly preferred. Ability to prioritize and work Independently in a fast-paced environment Strong decision making skills Minimum of high school diploma required Excellent organizational and communication skills Physical Demands and Essential Duties: Prolonged sitting (approximately 8-10 hours per day) in an office environment with the ability to move about inside the office to access file cabinets, office machinery, etc. The ability to communicate clearly and respectfully under pressure Ability to take phone calls after hours.

Who We Are Day & Nite All Service is a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness, professionalism, and quality based on our people, standards, and practices. Who You Are The Dispatcher is responsible for coordinating and overseeing daily service operations by assigning field technicians, managing customer communications, and ensuring timely resolution of Hardware repairs/Kitchen equipment requests. This role requires strong multitasking abilities, excellent communication skills, and the ability to make quick, informed decisions in a fast-paced environment. What You'll Do Key Responsibilities: Dispatch service technicians to customer locations, ensuring timely response and efficient workflow. Manage a high volume of incoming customer calls; document information accurately and provide exceptional service. Coordinate with field personnel to optimize routes and schedules to reduce travel time and improve productivity. Collaborate with internal departments to prioritize urgent requests and resolve critical issues quickly. Maintain detailed records of dispatch activities, including work orders, and technician schedules. Provide technicians with clear instructions regarding job requirements, customer expectations, and safety protocols. Communicate proactively with customers regarding ETAs, delays, service updates, and follow-up needs. Address and resolve customer concerns by actively listening and offering appropriate solutions. Assess situations and make informed decisions regarding resource allocation and technician availability. Analyze data such as inventory levels, customer orders, and production schedules to develop optimal routing strategies. Develop and maintain standard operating procedures (SOPs) for consistent and efficient dispatch operations. Stay up to date on industry regulations, policies, and best practices related to logistics and customer service. What You Bring Qualifications: High school diploma or equivalent; additional training in logistics or customer service preferred. Experience in dispatching, scheduling, or service coordination. Strong communication, multitasking, and problem-solving skills. Ability to work in a fast-paced environment and make quick decisions. Customer-focused with a professional and positive attitude. What We Offer Benefits:• Hourly rate based on experience and company growth potential• Factory training and development• Advancement supervisory program• Health insurance, as well as Life insurance• Dental, Vision, and 401K plan• Vacation and sick paid time off• Paid holidays• Referral & Bonus Programs• Professional development assistance Salary: $20-$23 per hour based on experience. #IND1

LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background. Key Responsibilities: Communicate with customers via phone, email, chat or text Enter new service requests and assign them to appropriate technicians Coordinate with internal departments to ensure successful completion of tasks Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization Schedule parts jobs in advance confirming appointments with customers utilizing analytics Partner with Business Units to schedule and complete recurring Preventive Maintenances Requirements: Prior dispatch and direct customer experience or related work history Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service Advanced computer skills and familiarity with Microsoft Office products Neat & organized work habits including ability to multi-task Ability to use analytics to direct activity and make decisions based on data Experience in HVAC industry, a plus Benefits: Health insurance with generous company contribution Dental, Life Insurance, Disability, and Vision 401K plan with employer match Vacation and sick days Paid holidays Training & Development programs Shifts: Monday - Friday Full Time & Part Time shift available On site - In office only

Job DescriptionDescription: DASMEN Residential is seeking a Maintenance Dispatcher who is responsible for overseeing daily maintenance work order assignments through our work order system. This role ensures all Maintenance Technicians are assigned tasks, that work orders are being actively completed, and reports are submitted at the end of each day summarizing team activity and completion status. Key Responsibilities: Monitor the AppWork platform daily to view all active and incoming maintenance work orders. Assign work orders to Maintenance Technicians based on priority, technician availability, and location. Ensure all technicians have a full schedule of assigned tasks for the day. Track progress and follow up on outstanding or overdue work orders. Communicate with Maintenance Technicians and property teams to confirm status and completion of work. Escalate urgent or unresolved issues to the Maintenance Manager or appropriate team. Compile and submit a daily report at the end of each shift summarizing: Number of work orders assigned and completed Any open or delayed tasks Technician performance or issues Maintain accurate records in the AppWork system to ensure data integrity and visibility. Requirements: Qualifications: Strong organizational and time management skills Excellent communication skills (written and verbal) Ability to multitask and work in a fast-paced environment Why You Should Work for DASMEN: Competitive salary & high bonus potential Medical, Dental, Vision Insurance Generous vacation and sick leave policy Extensive Paid Holidays Employee recognition and awards Free life insurance Short term disability Company-wide events A work family you can always rely on Employee Mentorship program Reimbursement program for industry schooling Employee housing discount Awarded Best Places to Work by multiple organizations Associate referral bonus Paid maternal and paternal leave Ongoing training Internal growth opportunities Compensation: $50,000.00/year

DASMEN Residential is seeking a Maintenance Dispatcher who is responsible for overseeing daily maintenance work order assignments through our work order system. This role ensures all Maintenance Technicians are assigned tasks, that work orders are being actively completed, and reports are submitted at the end of each day summarizing team activity and completion status. Key Responsibilities: Monitor the AppWork platform daily to view all active and incoming maintenance work orders. Assign work orders to Maintenance Technicians based on priority, technician availability, and location. Ensure all technicians have a full schedule of assigned tasks for the day. Track progress and follow up on outstanding or overdue work orders. Communicate with Maintenance Technicians and property teams to confirm status and completion of work. Escalate urgent or unresolved issues to the Maintenance Manager or appropriate team. Compile and submit a daily report at the end of each shift summarizing: Number of work orders assigned and completed Any open or delayed tasks Technician performance or issues Maintain accurate records in the AppWork system to ensure data integrity and visibility. Requirements Qualifications: Strong organizational and time management skills Excellent communication skills (written and verbal) Ability to multitask and work in a fast-paced environment Why You Should Work for DASMEN: Competitive salary & high bonus potential Medical, Dental, Vision Insurance Generous vacation and sick leave policy Extensive Paid Holidays Employee recognition and awards Free life insurance Short term disability Company-wide events A work family you can always rely on Employee Mentorship program Reimbursement program for industry schooling Employee housing discount Awarded Best Places to Work by multiple organizations Associate referral bonus Paid maternal and paternal leave Ongoing training Internal growth opportunities Compensation: $50,000.00/year

Job Description Our client is a well-established Coach Driver Company providing transportation services across the region. The company prides itself on safe, reliable, and professional coach services to its clients. With over 40 years of experience, they are a leading bus company in New York with far-reaching services with a strong focus on Lost & Found retrievals saving clients and patrons thousands each year. Position Overview Our client is seeking a Dispatch Operating Assistant (DOA) to support their Dispatch Department. The DOA will assist with coach tracking, ensure smooth evening operations, and complete other ad hoc tasks to meet the needs of the business. Qualified candidates will have strong observational skills, independently take initiative, and practice good judgement and reliability. Location: Spring Valley, NY Reports to: Dispatcher Schedule: Onsite Saturday - Wednesday - 4:00 PM - 12:00 AM Employment Type: Full-Time Hourly Rate: $24.00 - $28.00 USD/Hour Benefits: 401(k) Key Responsibilities Support the evening dispatch team in managing incoming driver communications and trip updates. Track and document lost items reported by passengers or drivers. Maintain an organized and secure Lost & Found System. Perform dispatch-related tasks assigned between 4PM - 12 AM. Monitor coach movements and ensure dispatch is aware of any irregularities. From 8:00 PM onward, operate independently, maintaining vigilance over late driver check-ins and vehicle status. Remain visible, present, and ready to assist during all work hours. Qualifications Fluent in English. Bilingual (Spanish and English speaking preferred) Willing to work evening hours consistently with a high sense of competency. CDL A license - preferred. Familiarity with transportation, dispatch, and/or coaching services. Strong attention to detail and follow procedures. Ability to work independently and take initiative with good judgement as needed. Ability to communicate effectively and clearly with a strong problem-solving mindset. A background in operations, logistics, or customer service is a plus. Compensation The published salary range is used as a guide to provide prospective candidates with a level of compensation that is competitive with today's market. The salary range for this position is a good faith estimate that allows for flexibility to align with various levels of experience, education, and performance. EEO Statement Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees. Please Note: Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client Powered by JazzHR 7UUlMtQG2H