Dispatcher jobs in North Little Rock, AR

Receives emergency and non-emergency calls and dispatches services in response to the calls. (PSD personnel are probationary and are closely supervised during the first 18 months of employment.) The list of essential functions is not exhaustive and may be supplemented as necessary. Other duties may be assigned. Regular and predictable attendance and punctuality are essential functions of this position. Receives calls for emergency or non-emergency services by telephone or radio; determines the nature and seriousness of the situation and obtains the necessary information by questioning the caller; dispatches the appropriate service to the scene (fire units, police units, wrecker, ambulance, utility company personnel, Red Cross personnel, etc.). Transmits request to the field units giving the location and nature of the call to the appropriate unit within the area or to the nearest available unit, as determined by priorities. Provides additional information to field units dispatched to answer calls; monitors field unit radio reports and requests for information or assistance from field units responding to calls. Maintains a computer log of field unit locations at all times, updating continually. Maintains records/logs of all messages received and/or transmitted by first taking manual notes and then entering the message into the computer for permanent record. Maintains records of any services or streets that are out of service, reporting to correct department. Assists in maintaining current lists of hospitals, medical services, apartment dwellings, shopping centers, and streets in the City. Receives and enters into the computer the clock in/out time for field units. Keeps track of police units working off-duty employment. Takes requests for, retrieves from the computer, and transmits to appropriate field unit, information from the ACIC/NCIC system. Receives and transmits messages to other state public safety agencies via radio or telephone. Tests and monitors communication systems such as telephone, radios, paging systems, national alert warning system, NAWAS weather line, generators, and maintains related records as directed to ensure proper working order. Responds to and assists with EOC or incident command during field operations or emergency conditions. Receives and provides information regarding City services after regular business hours, notifying employees scheduled to be on call of situations requiring a response. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work a variable five (5) day shift that may include nights, weekends, or holidays. Must be at least 18 years of age and have some computer experience and experience in multi-tasking work environment. Must pass a Public Safety Dispatcher Test. Call center experience preferred but not required. A Class D driver's license and good driving record are required and must be maintained throughout employment.The complexity, guidelines, supervisory controls, and supervision responsibilities described below are representative of this position. SUPERVISORY CONTROLS: The work is closely controlled, either by a supervisor or by the structured nature of the work. For both one-of a kind and repetitive tasks the supervisor makes specific assignments that are accompanied by clear, detailed, and specific instructions. The worker consults with the supervisor as needed on all matters not specifically covered in the original instructions or guidelines. The supervisor reviews most work. SUPERVISORY RESPONSIBILITY: None. COMPLEXITY: The work includes various duties involving different and unrelated processes and methods; the decision regarding what needs to be done depends upon the analysis of the subject, phase, or issues involved in each assignment, and the chosen course of action may have to be selected from many alternatives; the work involves conditions and elements that must be identified and analyzed to discern interrelationships. GUIDELINES: A number of specific guidelines are available; judgment is used in locating and selecting the most appropriate guidelines; minor deviations can be made in specific cases; significant deviations are referred to the supervisor. The employee rarely makes any decisions that affect persons or situations beyond the scope of his/her job.

Job Description Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers. Summit is a growing natural gas utility company providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri and Oklahoma. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do. We have an exciting opportunity for a Dispatcher based in Maumelle, AR. POSITION SUMMARY The Dispatcher monitors, dispatches and load balances work orders to field personnel to utilize field resources safely and efficiently. Monitors and responds to requests for information. Provides communication between customer service representatives and field personnel. PRIMARY DUTIES AND RESPONSIBILITIES Answers phone calls and performs call-ahead request for field technicians. Receives and dispatches emergency calls, emergency locates and customer complaints while ensuring that company procedures are followed. Dispatches orders via Mobile Data and/or radio. Coordinates daily operational requirements between local supervision and service technicians. Routes work to service technicians. Monitors orders and reroutes as needed. Prioritizes work orders. Documents work orders. Resolves scheduling issues between the company's Call Center, customers, and supervision to achieve optimum results. Monitors daily reconciliation of all priority calls. EDUCATION AND WORK EXPERIENCE High school diploma or General Equivalency Diploma 2+ years of customer service or clerical experience using computerized systems Desired skills, one year experience with SAP or a mobile data dispatching system and at least one year experience in/or supporting gas distribution operations or at least one year of equivalent dispatching experience. KNOWLEDGE, SKILLS, ABILITIES Excellent verbal and written communication skills Computer skills to include MS Office Ability to multi-task in a fast-paced environment Basic mathematical skills Ability to reason logically and methodically A calm and compassionate demeanor Ability to work independently and address emergency situations The position is covered under the D.O.T. regulations and Summit Utilities Drug and Alcohol Policy and is, therefore, subject to all terms of the Policy, including the random selection for drug testing. Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home. Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers. * Outbound calls to pick-up locations. * Dispatch sub-haulers for vehicle pick-up and delivery within company timelines. * Ensure sub-haulers meet company requirements prior to dispatching. * Outbound calls to sellers. * Solicit business. * Utilize cost effective vendors to meet company budget objectives. * Educate sub-haulers on company policies and procedures. * Maintain and archive documents. * Answer phone calls. * Collect payments on member deliveries. * Comply with Safety and enforce regulations. * Print checks. * Monitor incoming documents on the fax machine. * Print reports as needed. * Manage vendor relationships. * Performs other duties as assigned. Required Skills & Experience: * Two years dispatch experience. * One year customer service skills experience. * High School Diploma or GED preferred. * Excellent customer service skills and attitude. * Excellent Communication Skills --verbal and written. * Excellent organizational skills. * Excellent time management skills. * Typing speed 45 words per minute. * Basic Ten key proficiency. * Basic Math skills. * Computer proficiency (MS Suite experience). * Ability to operate office equipment. * Multi- tasking. * Ability to work in fast paced/diverse environment. * Strong attention to detail. * Know geographical area as well as ability to read maps. * Work with minimal supervision. * Occasional Overtime as needed. * Bilingual Skill a plus. Pay $18.70 - $21.05 per hour Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work

Job Details AR North Little Rock TLI - North Little Rock, AR TransportationDescription The Extended Coverage Dispatch staff manages all fleets and issues that occur during the night and/or weekend shift. They must be able to make good judgments without the benefit of others immediate counsel and must be exceptional documenters. They must be able to perform their duties autonomously. The following Performance Expectations articulate specifically what is required of the Extended Coverage/Night Dispatch staff in the performance of their duties as business leaders: Essential Duties and Responsibilities - Effective communication to drivers and customers, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information. - Responsible for assigned dispatch including, but not limited to effective management for optimum performance in the following categories: Track expedited freight, including Amazon, FED EX and TJ Max. Scrub sheets to ensure on-time delivery and on time pick-up. Assist with local dispatching needs which include taking phone calls from drivers assisting with load information. Ensure call volume is low- no call should be over a 5-minute wait. Repower all loads- if someone falls off a load assist with finding a driver to cover load. Keep up with email volume. Book freight, build loads in TMW system Assist with Transco Lines extended coverage if needed. Update customers on all loads with effective communication through email or over the phone. Start working on the next days freight to be covered - Ensure that each driver has an adequate understanding of all details of customer and company expectations on each load at the point of dispatch. - Maintain a positive attitude towards drivers and peers referring to the behaviors or the speed of trust. - Other duties as assigned by authorized personnel. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or GED plus 1-2 years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Computer Skills To perform this job successfully, an individual should have knowledge of TMW Database software, Microsoft Excel and Outlook knowledge. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.

Under the supervision of the Customer Solutions Center Manager the Interfacility/911 Dispatcher will be responsible for pre-dispatching vehicles for the next day. During this pre-assignment they will be responsible to ensure there are adequate resources to meet the call volume scheduled including a pre-determined overflow volume. The dispatcher will receive phone calls from out of state 911, hospital nursing floors, outpatient satellites, and private residences with request for transportation. Dispatchers will assign called to ambulance units based on level of care (BLS&ALS) efficiently and accurately. Dispatcher will at times need to re-arrange calls that are preassigned in case of vehicular breakdowns, traffic, and ASAP call requests. The dispatcher will be responsible for utilizing TraumaSoft to assign the trips to the vehicles based on the crew members scheduled and ensure that the vehicles have adequate time with the assigned calls to meet specified customers' needs and response standards. The Dispatcher while pre-dispatching for the next day may will be in close consultation with management to call in staff earlier for their next day shift and or additional staff for more shifts to ensure they can pre-dispatch the transports to the vehicles without inhibiting customer service and or required response performance standards. At times, the dispatcher will act as a call-taker/communicator. Role and Responsibilities HS Graduate One year experience as a BMT Communicator or equivalent. Ability to work 12 hour shifts in length (at minimum) in a 24-hour environment - schedule is four days on and four days off Maintain prompt and regular attendance and agree to mandatory holdovers when relief is not available (not to exceed 24 hours) Ability to prioritize decisions based upon multiple criteria and identifiable standards of policies and procedures. Ability to sit for a long period of time and view computer monitors for extended periods of time. Ability to work in a busy, high-stress environment and be able to think and react quickly and effectively to tense situations. Ability to operate telephone and other specialized computer communication equipment. Ability to speak clearly and concisely and communicate effectively / accurately Ability to follow written and oral instructions. Ability to recall details from numerous informational resources. Pass a pre-employment drug and background screen EMT experience preferred but not required Qualifications and Education Requirements Preferred Skills Excellent Customer Service Knowledge of medical terminology Ability to remain calm under pressure Previous EMS experience, EMT or higher a plus

Join the great City of Sherwood in a rewarding career as a Public Safety Dispatcher!! PSD's are responsible for performing data entry/retrieval tasks simultaneously while gathering and transmitting information from officers and citizens pertinent to dispatching and monitoring emergency personnel. The Public Safety Dispatcher performs analytical, administrative, and technical duties within the scope of the communications center. Answer emergency (9-1-1) and non-emergency lines and obtaining necessary details for processing incoming calls for service: including caller information, confirming location, and making independent determination of appropriate action. The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters. Must be skilled to think quickly and under stressful situations. Have the capability to actively listen and communicate effectively through clear speech and hearing. The ability to follow instructions, write clearly and spell correctly. The ability to establish priorities and pass on information as needed. Clearly transmitting pertinent information to police, fire, and ambulance personnel. Multi-tasking and processing information quickly. Operate and monitor radio channels, computer aided display (CAD) and other related communications equipment while efficiently gathering, prioritizing, and documenting. Summarize information received by citizens, officers, fire, and ambulance services while exhibiting excellent customer service skills. Maintaining, preparing, and distributing reports generated by CAD. Recording street closures, flooding, disabled traffic lights and all other instances of necessary information. Monitors weather conditions, National Weather Service phone line and operates tornado sirens. Data entry to multiple programs including CAD, ACIC/NCIC and Text 911. Maintains dispatch documents and records; prepares case reports. Perform other duties as assigned and/or required. Qualifications High school or GED; Must be at least 18 years of age. Specialized on the job education in a specific skill area, e.g., data processing, clerical/administrative, etc., plus 2 years related experience and/or training, or equivalent combination of education and experience. Must be available to work all shifts, weekends and/or holidays. No visible tattoos on duty. No felony convictions. Ability to maintain accurate records, type and enter data correctly. Ability to effectively communicate on a one-on-one basis with others. Ability to maintain effective and harmonious working relationships with other employees, department officials and the public. Ability to report to work each scheduled day, and on time. To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. In addition, communicate with the public by phone both verbally and in writing, maintaining composure in stressful situations. Working knowledge of computers and electronic data processing. Some skill in operation of communication switchboard, including computer-aided systems, copy machines, fax machines and radio. Special Requirements All positions with the City of Sherwood are subject to a pre-employment background check. Some positions are subject to pre-employment and random drug screening. All positions are subject to reasonable suspicion drug screening. Miscellaneous Information The City is committed to providing our employees with a competitive salary and benefit program. We offer our full-time employees a variety of benefit plans to meet their personal needs. The city contributes 6% into your 457(b) and matches up to 4%, totaling a possible 10% into your retirement. Health insurance is free to employee; excellent vacation and sick leave accruals; 12 paid holidays and a personal day! Free membership to our Rec Center for employee, and discount for family! For more specific information about the City of Sherwood's benefit program, contact the Office of Human Resources.

Job Description We are looking for a skilled and experienced Automotive Dispatcher to join our growing service team. If you're detail-oriented, highly organized, and thrive in a fast-paced environment, we want to talk to you! By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Benefits Health, Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Employee vehicle purchase plans Family owned and operated Long term job security Flexible Work Schedule Responsbilities Assign repair orders efficiently based on technician skill level, availability, and job complexity Maintain a steady workflow by monitoring job progress and technician productivity Coordinate with service advisors to ensure timely repairs and customer satisfaction Assist in balancing shop capacity and meeting daily service targets Communicate effectively with all service department staff Qualifications 2+ years of dispatching experience in a dealership or high-volume service center Strong knowledge of automotive service operations and technician capabilities Clear, professional communication and multitasking skills Proficiency with scheduling and repair order management systems We are an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment for all employees. Discrimination of any kind is not tolerated, and we welcome applicants from all backgrounds to apply.

Take 911calls, emergency and non-emergency calls to provide help to the public. Ensure appropriate resources are sent the correct way to each patient. Train new Dispatchers. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Take 911 calls. This duty is performed daily, about 80% of the time. 2. Dispatch ambulances/Fire Departments. This duty is performed daily, about 80% of the time. 3. Post ambulances accordingly. This duty is performed daily, about 75% of the time. 4. Update information in CAD. This duty is performed daily, about 80% of the time. 5. Take non-emergency transfers. This duty is performed daily, about 70% of the time. 6. Notify appropriate supervisors of long distance transfers. This duty is performed daily, about 25% of the time. 7. Notify DEM and officers of large events. This duty is performed weekly, about 5% of the time. 8. Work with surrounding agencies. This duty is performed daily, about 90% of the time. 9. Compile training materials for updates and new hires. This duty is performed monthly, about 15% of the time. 10. Keep track of payroll, checking staff in and out. This duty is performed daily, about 50% of the time. 11. Assist Captains with staffing issues. This duty is performed daily, about 20% of the time. 12. Keep track of unit locations. This duty is performed daily, about 20% of the time. 13. Clean Dispatch daily. This duty is performed daily, about 15% of the time. 14. Organize all paperwork for billing. This duty is performed daily, about 10% of the time. 15. Assist billing office with phone calls and facilities. This duty is performed daily, about 10% of the time. 16. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 7 to 11 months related experience and/or training. Or equivalent combination of education and experience. RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT None. SUPERVISORY RESPONSIBILITIES None. COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. CRITICAL THINKING SKILLS Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats. SUPERVISION RECEIVED Under general supervision where standard practice enables the employee to proceed alone on routine work, referring all questionable cases to supervisor. PLANNING Limited responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work operations. DECISION MAKING Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance, either of which would affect the work operations of small organizational component and the organization's clientele. MENTAL DEMAND Very close mental demand. Operations requiring very close and continuous attention for control of operations which require a high degree of coordination or immediate response. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization's administration and operations; also to determine or select material and equipment where highly variable sequences are involved. ANALYTICAL ABILITY / PROBLEM SOLVING Directed. Supervisory and/or professional skills using structured practices or policies and directed as to execution and review. Interpolation of learned things in moderately varied situations where reasoning and decision-making are essential. USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS Regular use of highly complex machines and equipment; specialized or advanced software programs. ACCURACY Probable errors of internal scope should ordinarily be detected within the department or office in which they occur, but may affect the work of others within the unit, requiring additional expenditure of time to trace errors and make all necessary corrections. Errors would require a moderate amount of time to correct. PUBLIC CONTACT Extensive contacts with various diversified sectors of the public environment; wherein, the contacts are of major importance and failure to exercise proper judgment can lead to substantial losses to the organization. EMPLOYEE CONTACT Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Dispatch: Emergency Telecommunicator, Emergency Medical Dispatch, Emergency Fire Dispatch, First Responder Certified, CPR Certified. CTO: All of the above, Certified Training Officer Certification PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Not indicated. SOFTWARE SKILLS REQUIRED Intermediate: Alphanumeric Data Entry, Spreadsheet, Word Processing/Typing Basic: 10-Key, Contact Management, Database, Presentation/PowerPoint ADDITIONAL INFORMATION The actual noise level can be higher than indicated due to radio traffic and phones. PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is continuously required to sit, talk or hear; regularly required to use hands to finger, handle, or feel, reach with hands and arms; occasionally required to walk. Specific vision abilities required by this job include close vision; color vision; and peripheral vision. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Information Authorized Job Title: Sec of State Dispatcher Functional Title: State Capitol Police Dispatcher Class Code: 225 Reports To: Operations Sergeant Department: State Capitol Police FLSA Status: Non-Exempt Dispatchers answer telephone calls, monitor closed circuit security system, fire alarm systems, radio traffic and dispatch patrol officers to areas of need. Functions Remains in radio contact with patrol officers during entire shift. Monitors radio communications with State Police Executive Protect detail. Provide information from the Arkansas Crime Information Center and National Crime Information Center databases as needed and requested by State Capitol Police personnel. Maintain ACIC training information and other files as required by ACIC and NCIC policy. Compiles and submits reports of tickets written by officers. Enters and compiles records data for dispatch logs, incident reports, and personnel. Provide information and directions to visitors, legislators, and staff as requested or as needed. Receives and distributes mail. Other duties may be assigned as necessary by the Secretary of State and/or Chief of Police. Dimensions The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. The employee is regularly required to use hands, talk, hear, taste, and smell. The employee is frequently required to stand, walk, and sit for extended periods of time. The employee is occasionally required to stand, reach with hands and arms, climb and balance, stoop, kneel, crouch, and crawl. The employee may occasionally be required to lift and/or move up to 50 pounds. Specific vision abilities required for the job include close vision, distance vision, peripheral vision, and depth perception. The noise level is usually moderate. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic and/or caustic chemicals, and loud noises. Knowledge, Skills and Abilities Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to write reports and correspondence. Ability to effectively present information in one-on-one and small group situations to visitors, legislators, constitutional officers and other employees. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Minimum Qualifications Must be 21 years of age, free of any felony convictions and meet all qualification standards as set by the Secretary of State and ACIC/NCIC. High school diploma or general education degree (GED). Six months experience with computer operations. Licenses ACIC & NCIC operator's certification required. Nearest Major Market: Little Rock

STALEY ELECTRIC - SERVICE DISPATCH Staley Electric is an award-winning electrical service company and has been serving Arkansas residents and businesses since 1951. Our customers are the heart of Staley, so we need a person that works well with others and enjoys working in various environments. At Staley, be part of a team where you are trusted and recognized for your professional ability. Your ability “to show extraordinary care” to your work, our customers and each other is paramount to your success at Staley. Why Staley Competitive pay and benefits package. Paid training and ongoing professional development. Growth opportunities within a family-owned business that values loyalty and excellence. A collaborative, supportive work environment. We're looking for a detail-oriented Dispatcher to help keep our service team running smoothly and our customers being taken care of. Position Overview We are seeking a highly organized and proactive Dispatcher to join our service department. The Dispatcher plays a critical role in coordinating field operations, ensuring that the right technician is assigned to the right job at the right time. This position requires strong communication skills, attention to detail, and the ability to make quick, sound decisions in a fast-paced environment. Key Responsibilities Schedule, assign, and dispatch technicians to customer jobs in an efficient and timely manner using ServiceTitan (or other dispatch software). Prioritize calls based on urgency, technician skill set, location, and customer needs. Monitor the status of ongoing jobs and adjust schedules as needed. Communicate job details, updates, and changes clearly to technicians and customers. Maintain accurate records of daily schedules, job progress, and service outcomes. Support CSRs and service management by keeping workflows smooth and efficient. Assist with after-hours calls and emergency scheduling as needed. Uphold Staley Electric's commitment to professional, friendly, and responsive service. Qualifications Previous dispatch, scheduling, or service coordination experience (electrical/HVAC/plumbing industry preferred). Strong communication and organizational skills; able to manage multiple tasks at once. Ability to think quickly, problem-solve, and adapt to changing priorities. Proficiency with Microsoft Office Suite; ServiceTitan experience strongly preferred High school diploma or equivalent (college or vocational training a plus). Team player with a positive, customer-first mindset. This is a Safety Sensitive position per Act 593 of 2017. Staley Electric is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other legally protected status. 📞 If you're ready to bring your “YES!” attitude and grow with a company that values Trust, Agility, Loyalty, Excellence, and Stewardship, we'd love to hear from you!

The city of Paragould is currently taking applications for E911 Dispatcher. This is a safety-sensitive position. The city of Paragould will not employ a qualifying patient in a safety or security sensitive position. GENERAL DESCRIPTION Operate a communications/dispatch center for the Emergency Services department including ACIC/NCIC, interdepartmental and CAD computer systems. Work involves receiving and interpreting 911 emergency and non-emergency calls to provide help to the public. Dispatching officers and emergency personnel as required, to ensure help is sent in the correct way to each caller. ESSENTIAL DUTIES AND RESPONSIBILITIES Receives incoming telephone or alarm system calls and dispatch emergency personnel and/or other appropriate units. Includes the Enhanced 9-1-1 system for both the City and County, and includes law enforcement, fire, ambulance, rescue squad, city utility crews, etc. Maintains log through the CAD system on radio traffic, telephone communications, location of personnel and equipment; in the event of an emergency situation, maintains on-going contact with the responding personnel and keeps them informed of all incoming pertinent information; keeps track of various information such as traffic lights out and streets closed and keeps emergency personnel informed. Determines response requirements and relative priorities of situations, and dispatches units in accordance with established procedures. Search files, databases, or reference materials to obtain needed information. Enter information into databases or software programs. Maintain access to, and security of, highly sensitive materials. Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification. Operate communications equipment or systems and confer with coworkers to coordinate work activities. Learn material and pass required tests for certification. Read and effectively interpret small-scale maps and information from a computer screen to determine locations and provide directions. Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies. Monitor equipment operation to ensure proper functioning. Report maintenance or equipment problems to appropriate personnel.. The ability to perform several functions simultaneously, e.g., answer the telephone, conduct radio traffic, etc. Must have working knowledge of departmental rules and regulations. Ability to work in a constant state of alertness and in a safe manner. Must be able to prepare and present written and oral information in an effective manner. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. PERFORMANCE STANDARD Employees at all levels are expected to effectively work together to meet the needs of the community and the organization through work behaviors demonstrating the City's values. Employees are also expected to lead by example and demonstrate the highest level of ethics. EDUCATION AND EXPERIENCE High school, plus specialized schooling and/or on the job education in a specific skill area; E.G. data processing, clerical/administrative, equipment operation, etc, plus 2 years related experience and/or training or equivalent combination of education and experience. REQUIREMENTS Minimum age of 18. No felony and/or class A misdemeanor convictions. Genuinely care about the safety and welfare of others. Ability to be flexible and adaptable, and to cooperate with others. Ability to read street maps with speed and accuracy. Ability to type a minimum of 25 words per minute. Must pass a skills test prior to being considered for positon. Must pass a physical and drug screen prior to beginning employment.

Reports To: Operations Manager As part of CARDS' application process, and to be considered for any position at CARDS, please complete the Culture Index Survey (CI) along with your application. You will need to copy and paste the link in your URL to access the CI Survey: **************************************************** Once we receive your completed CI Survey, your application will then be considered. Responsibilities and Duties: Route sequencing and dispatching Communicate route changes with drivers Check drivers in and out to insure a positive start and route completion Answer phones and greet incoming employees. Answer customer calls providing first level service. Provide administrative support for special projects as assigned. Other administrative tasks as needed Work with others in a team environment to ensure accurate information and superior customer service Communicate in person and by phone with team members Shift/Schedule: Monday-Friday Start times 8 am-5 pm. Additional hours may be needed. Pay & Benefits: Who doesn't like to get paid weekly? We like it so we provide weekly pay! Multiple Health Plans to choose from, with 50% Company paid Employee and Dependent Plans Dental Vision We Pay for your $25,000 Life Insurance! 100% Company Paid Short-Term Disability Insurance Retirement Plan with a company match up to 5% Safety and Retention Incentives! Paid Time Off Access to employee discount through LifeMart! Qualifications: High school diploma or equivalent Dispatch: 2 years (Preferred) Knowledge of DOT rules and regulations (Mandatory) Ability to balance multiple tasks while positively motivating, coaching and communicating clear instructions to others Physical Limitations (Lift, Carry, Move no more than 50lbs.) CARDS offers a competitive base salary, opportunity to earn incentive pay, and a comprehensive employee benefits package. Please submit indeed resume and salary history for consideration. Only applicants who meet minimum qualifications will be considered and only individuals selected for an interview will be contacted. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: Type of Position:Staff - Clerical Workstudy Position: No Job Type:Temporary (Fixed Term) Work Shift: Sponsorship Available: No Institution Name: University of Arkansas at Little Rock The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation. Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. If you have a disability and need assistance with the hiring process please contact Human Resources at ************. For general application assistance or if you have questions about a job posting, please contact Human Resources at ************. Department:Dispatch Department's Website: Summary of Job Duties:The Extra Help/(HE) Public Safety Dispatcher is responsible for the central dispatch to department officers and central command. This position is governed by state and federal laws and agency/institution policy. Qualifications: Required Education and Experience The formal education equivalent of a high school diploma; One year of specialized training in communications or related field. Job Duties and Responsibilities Operate computer consoles, video monitoring equipment and other communication devices in the public safety department to receive requests for assistance; Identify the nature of the situation and dispatches public safety officers and/or other personnel as required; Receive calls from monitoring companies for fire, security and environmental alarm systems and notifies the proper authority; Maintain accurate records of calls and other communications transmissions by using the methods prescribed by the Public Safety Department; Prepare required reports, including incidents report. lost and found and any reports requested by Public Safety Officers; Operate the Arkansas Crime Information Computer terminal in accordance with state law, ACIC rules and UALR Public Safety procedures; Maintain contact with emergency services such as Little Rock Fire Department and MEMS ambulance with incidents arising on campus properties; Extract and relay important and lifesaving information to and from officers and victims to the appropriate emergency service; Answers a multi-line telephone system; Relay calls to the appropriate division/employee within the department. Also redirects calls not belonging to the Police Department to the appropriate University Department or individual; Answer a multi-line emergency phone system at the Police Department for all emergency phones on the UA Little Rock campus; Perform related responsibilities as required or assigned; Act as a link for coordinating the activities of field officers, security guards, student patrol and emergency responders from outside agencies. Knowledge, Abilities and Skills Knowledge of communication procedures and federal rules and regulations concerning dispatching equipment; Knowledge of communication equipment; Knowledge of emergency response procedures and practices; Ability to operate communication equipment; Ability to remain calm in emergencies and gather related information; Ability to communicate effectively orally and in writing; Ability to prepare reports of incidents and accidents; Ability to work a flexible shift which includes nights, weekends, and holidays. Additional Information: Salary Information: $11.00 an hour Required Documents to Apply: Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Andrea Robinson Police Services Manager ************ All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check, Sex Offender Registry, Substance Abuse Testing The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity:Manipulate items with fingers, including keyboarding, Sitting, Talking Frequent Physical Activity:N/A Occasional Physical Activity:N/A Benefits Eligible:No

We are seeking a highly organized and customer-focused Service Dispatcher to coordinate and schedule field service operations. The Service Dispatcher acts as the central point of contact between customers, technicians, and internal departments to ensure timely and efficient service delivery. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. SPECIFIC FUNCTIONS: · Assign and schedule field service technicians based on availability, skillset, job priority, and location. · Track ongoing jobs and technician locations to ensure services are completed efficiently and on time. · Provide customers with appointment updates, ETA confirmations, and follow-up communications as needed. · Resolve scheduling conflicts, emergencies, or delays by adjusting dispatch plans and communicating effectively with all parties. · Coordinate with customer service, operations, and parts departments to ensure job readiness and completion. · Work with service managers for manpower coverage issues. · Monitor schedules and coordinates with customers and technicians. · Keeps the Customer Experience Representatives updated with technician availability. · Responds to inquiries promptly and accurately, demonstrating strong knowledge and quick decision-making skills. · Respond to technician questions in a timely manner. · Tracking technicians' time at calls, geographical locations, and efficiency. · In depth knowledge of the duties and skill levels of the technicians. · All other duties as assigned. COMPETENCIES: · Advanced Customer Service skills. · Excellent Communication Proficiency. · Organizational Skills. · Problem solving skills · Decision making adept · Teamwork Capacity. · Ability to multi-task · Geographical knowledge of service area. · Flexibility. · Time Management. · Attention to detail and meeting deadlines. · Good spelling and grammar with written and oral communication skills. · Excellent attendance. WORK ENVIRONMENT: This job operates in a positive and professional office environment. This role routinely uses standard office equipment with moderate noise. Working in a cubicle environment with others speaking with customers on the phone. ESSENTIAL FUNCTIONS: Physical ability to sit for long periods of time, walk, stand, squat, twist, climb stairs, talk, hear, use hands and fingers to operate a computer/telephone/keyboard, and be able to lift 25 lb. file boxes. Vision ability required by this job includes close vision due to computer work. Mental alertness, stamina and ability to focus on, retain and communicate numerous, detailed inputs, process high volumes of written work, data capture and reporting, factual analysis, summary presentation and making numerous on-the-fly critical judgements in a fast-paced environment with deadlines. The employee must be sober and alert and may not be on the job and be mentally or physically impaired, due to drug or alcohol used of any kind. OTHER MATTERS: · This position has no supervisory responsibilities. · This is a full-time position. Days and hours of work are Monday through Friday 7am to 5pm with potential Saturday & Sunday work. · No travel is expected for this position. · Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibility and activities may change at any time with or without notice. REQUIRED EDUCATION/EXPERIENCE: · High school diploma of GED. · Geographical knowledge of our many service locations or excellent map reading. · Customer service and computer experience. · Knowledge of HVAC, Plumbing and Electric Industry a plus. · Service Titan knowledge · Prior Experience in Dispatching Powered by JazzHR 5vk3bifmK0

Employment Status: Full time (29-40 Hrs) Type of Employment: Staff # of openings: 1 Proposed Salary Range: $38,604.00 Closing: 12/15/25 Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify. The Call Center Specialist is responsible for providing emergency assistance and response through the use of communications equipment. This position is governed by state and federal laws and agency/institution policy. Duties & Responsibilities: This posting is open for continued recruitment of individuals seeking employment for the position of Call Center Specialist with the University Police Department. This pool position allows applicants to be considered for every Call Center Specialist position that becomes available. * Frequent contact with department personnel, university officials, and local law enforcement agencies. Operates computer consoles, video monitoring equipment and other communication devices in the public safety department to receive requests for assistance; identifies the nature of the situation and dispatches public safety officers and/or other personnel as required * Receives 911 emergency calls and monitors fire and security alarm systems, determines the type and severity of the emergency and alerts the proper authority * Maintains accurate records of calls and other communication transmissions and enters the information into a computer for preparation of written transcripts and reports * Coordinates the activities of field officers with superior officers and local law and fire authorities and develops positive communication links for active participation during possible disasters and emergencies * Assists public safety officers in the preparation of reports; prepares incident reports; submits crime statistics to the National Crime Information Center and other organizations as required * Performs related responsibilities as required or assigned * Maintain appropriate paperwork relevant to incident numbers, ACIC entries, and radio logs * Maintain a professional attitude toward both the public and staff at all times. Dispatchers will be helpful and display a positive attitude toward all persons contacted * Use codes appropriately and effectively to minimize radio talk time * Ability to manage work load effectively to efficiently keep with the university and the police departments mission statements * Executes direction and plans from superiors. Works effectively with superiors, peers, and profits from constructive criticism * Provides full-time dispatch duties consisting of (1) transmitting and receiving telecommunications via radio to/from officers. (2) logging activities and emergency notes on computerized log and emailing log to various university officials * Operate the ACIC terminal to run driver and vehicle licenses, names, and/or other information as requested by officers or parking services. Operating the ACIC (Arkansas Crime Information Center) requires being certified by the State of Arkansas and is held legally accountable for information that is requested and distributed. Dispatcher also acknowledges terminal messages to "A-StateJ" or "GLAW" in a timely manner * Dispatcher is responsible for dispatching emergency personnel (fire department, ambulance, etc.) * Monitor and respond to two alarm systems * General campus and fowler center as well as monitoring two separate emergency phones, speaking to individuals who have activated an emergency phone located on campus or in the elevators. * Answer the phone, taking messages, transferring phone calls, and waiting on customers * Answer calls and requests for parking services for vehicle license information and to request officers to stand by with vehicle when towing vehicles and other requests * Able to reason through a problem and come to an acceptable conclusion in routine situations. Makes reasonable decisions based on information available. Dispatcher makes good decisions without assistance * Adheres to the chain-of-command and accepts his/her role in the organization * Passes on appropriate information to other officers and dispatchers on other shifts. Dispatcher is supportive and team oriented and communicates with all members of the department effectively and positively * Operational knowledge of, and ability to operate the Emergency Alert System, Phone recording system, and camera systems in a timely and efficient manner * Other duties as assigned Knowledge/Skills/Abilities: Knowledge of communications operating procedures and advanced first aid Ability to operate broadcasting and receiving equipment, advise others in emergency treatment procedures, keep routine records, and read maps General Days/Hours: Shift work including nights, weekends, and holidays Additional hours as requested and/or needed Regular and reliable attendance Other: Please note: all position postings close at 12:00 A.M. CST on the position closing date Minimum Qualifications: The formal education equivalent of a High School Diploma Other job related education and/or experience may be substituted for all or parts of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee E-Verify Participation Notice: ******************************************************************************************* E-Verify Right to Work: ***********************************************************************************************

*88% to 92% of Gross *NO ESCROW *Self Dispatch Plan your own Loads *Major Fuel Discounts *HUGE Safety Bonuses *Trailer rental available *Plates Available *Plan your own Home time Self Dispatch Texas-based owner operators with Step deck or flatbed equipment: Earn up to $8,000 weekly with 88% to 92% gross pay. Power-only options available. , weekly direct deposit, fuel program, and optional trailer rental. Apply now and drive with freedom. - Valid CDL-A license - Minimum 2 years of experience - 2005 or newer tractor - Must not be leased to another carrier - Must be eligible to operate under our MC - No DUI Careless Wreckless Driving - No SAP - 15+ over Speeding

Able to communicate with drivers and management easily to coordinate loads for customers daily. Must be able to follow the schedules and understand basic FMCSA regulations. Must be personable, and a team player. EXPERIENCED Trucking Dispatcher for established and busy Oil and Gas Trucking Company. Must be computer literate and a team player. Swing schedule. Weekly Pay depending upon experience Vacation and 401K benefits after one year Medical and Health benefits offered

911 Telecommunicator/ Emergency Call Taker Pafford EMS is accepting applications for entry level call takers at our state of the art, Hope, Arkansas 911 communications center. The 15 position communications center processes 911 and non-emergency requests for Emergency Medical Services from our coverage area which spans multiple states. The center provides dispatch and support services to the fleet of Pafford EMS ground and air ambulances on a 24 hour basis, 365 days per year. Applicants must be professional, mature, team oriented, and customer service driven. Pafford EMS will provide all necessary training for entry level applicants. This is truly an exciting job opportunity, where no two days are the same and the staff enjoys the ability to help others in their greatest time of need. Entry Level Position- paid training and certifications provided to applicants who meet the minimum requirements outlined in the job summary. Salary Range: $13.00 to $15.00 Hourly Reports to: Director of Communications Answer 9-1-1, emergency and non-emergency calls from the public, hospitals/ health care providers and from other public safety agencies. Monitor multiple computer screens, while efficiently gathering, prioritizing, and documenting caller information. Provide callers with the appropriate pre-arrival instructions in accordance with protocol and procedure and dispatch emergency medical (EMS) services to the caller. All Telecommunicators may be assigned to perform various duties for an entire shift on a rotating schedule, as necessary for the operation of the communications center. Operate Computer Aided Dispatch (CAD), two-way radio, and other sophisticated communications equipment systems. Perform related duties as assigned. Examples of Work Performed: Receive, prioritize, and often handle multiple, simultaneous emergency and administrative phone calls for assistance, such as but not limited to, car accidents, medical emergencies, hospital transfers, and requests for air medical evacuation. Process requests for emergency and non-emergency ambulance service, that often require referring to or memorizing detailed reference materials and standard operating procedures, including databases, maps, telephone listings, and other resources. Identify, through appropriate and timely questioning of the caller, the nature of the problem. Summarize the critical information for public safety first responders in the computer aided dispatch system using correct grammar, spelling, and punctuation, and refer and classify calls for assistance according to the level of response required, as outlined in the policy and procedure guidelines. Access and operate computer data bases and search websites as necessary. Provide administrative support to the corporate office, such as referring callers to the patient accounts department and administrative offices. Receive and transmit information effectively by radio and telephone. Receive requests by radio, phone, electronic format or fax from law enforcement, fire/medical personnel, and other public safety agencies to, access, enter, retrieve and disseminate information; prioritize and effectively relay information in proper format to requesting agency. Contact outside public service agencies as requested and relay information as required. Minimum Qualifications: Education: High school graduation or equivalent. Experience: Two years of work or volunteer experience, where public contact via telephone, computer use and data entry were part of the responsibilities; or a college degree can substitute for the two years of work experience. Desirable Qualifications: Work experience preferably in a customer service or public relations environment and the ability to speak and understand English for effective communication with callers. Ability to speak a foreign language is a bonus. An outgoing, positive personality and professional work ethic is essential. The desire and willingness to be part of a team. Candidates who receive contingent employment offers will be required to pass, prior to the start of training, a criminal background check, drug screening, nicotine screening, physical, and entry level competency exam. This position is a nicotine and drug free work environment. Due to the serious nature of this position Employees receive frequent nicotine, alcohol and drug tests. Supervisory/Managerial Responsibility & Work Environment: Supervisory/Managerial Responsibility: None. May assist with training other staff as delegated by the Shift Supervisor or director of communications. Work Environment: Incumbents function in a stressful environment and work eight and twelve hour shifts during nights, weekends and holidays. Telecommunicators can be required to work mandatory overtime. Decisions must be made quickly with little margin of error and consequences are usually seen immediately. Work involves operation of multiple computer terminals, requiring doing several things at once, without getting confused or forgetting an important piece of information. Constant attention to the workstation and its communications equipment limits mobility, except for work breaks. Telecommunicators must conduct themselves with a high degree of professionalism despite frequent contact with individuals who are distraught, angry and sometimes disrespectful. The content and nature of many calls is traumatic and disturbing. Work is carried out in a secured 9-1-1 emergency call center in a controlled, closely supervised, and highly structured work environment. Internal/External Relationships & Impact on Services/Operations: Internal/External Relationships: Daily contact with the public to respond to questions and requests for assistance; with field personnel to provide information; with other public safety agencies to exchange information and requests. Impact on Services/Operations: Duties impact on the Communication Center's ability to deal with both emergency and non-emergency situations in a timely and effective manner: Proper performance of duties results in the dispatch of the appropriate response unit for each situation; increased safety and efficiency of paramedics and other emergency responders due to being provided timely and accurate information; and the accurate maintenance of records and files. Improper performance of duties can result in a negative public image for the agency due to inefficiency in handling calls or poor public relations skills; decreased safety to emergency responders and the public due to the provision of inaccurate information, delays in response or in appropriate dispatch of response units. Consequences of errors range from a simple delay in service to loss of life. Knowledge, Skills and Abilities Required: Required at Entry: Ability to perform oriented tasks efficiently and accurately in a fast paced, high stress environment. Ability to listen, speak and write articulately clearly and interact with the public, a diverse workgroup, and emergency staff without confusion. Ability to identify basic risks and liability implications. Ability to refer common patient care issues to supervisory authority. Ability to gain an understanding of the current telecommunications organizational structure, policies, procedures, programs, practices, terminology and services. Ability to maintain files. Ability to accurately keyboard at 30 wpm with 80 percent accuracy. Ability to concentrate and evaluate information when handling angry, difficult, hysterical or uncooperative callers. Ability to effectively listen with communication equipment. Ability to work all shifts including holidays, weekends and mandatory overtime in order to handle the constant workload of the emergency communications center. Ability to communicate respectfully and effectively. Ability to participate in effective teamwork by being self motivated, accepting of assignments and by completing assignments within agreed upon deadlines. Ability to identify problems and collect, summarize and relay information. Ability to summarize key individual characteristics and enter the information into the database, (while using correct grammar, spelling and punctuation) for use by co-workers and pre-hospital care staff. Ability to demonstrate leadership qualities such as adaptability, flexibility, dependability, punctuality and accountability through quick, effective responses to change. Ability to effectively monitor own progress and reassess, change or adjust priorities. Ability to remain calm in stressful situations and assist other staff to appropriately handle stressful situations. Ability to demonstrate an ongoing commitment to customer service by paying attention to details while handling multiple calls in a high stress, fast paced environment. Required at Full Performance: Knowledge of the range of dispatch operations, procedures, regulations and systems such as telecommunications and CAD system equipment used to receive and transmit emergency and non-emergency information. Knowledge of the City, County, State Geography and maps. Knowledge of Emergency Telecommunicator (ETC) Procedures and Emergency Medical Dispatch Procedures in Accordance with NAEMD standards. Knowledge of the laws, policies, and procedures affecting the operation of the Communication Center and field operations. Ability to resolve the common challenges associated with handling calls for emergency services.Ability to listen and comprehend radio transmissions, articulate well, be professional, control the radio traffic and correctly broadcast detailed information as outlined in the policy and procedure guidelines. Ability to resolve common challenges associated with handling calls for emergency services.Ability to resolve common challenges associated with handling incoming calls and the administrative support work of the Pafford EMS Communications Center. Ability to demonstrate and assist in developing effective customer service for the Center and to work with other staff members in promoting effective customer service. If you have any questions please email ********************

We are currently looking for a daytime dispatcher at our corporate office. The successful candidate will manage our dispatch system, maintain customer relationships, and handle the supervision and management of our drivers. Previous transportation dispatching knowledge and an understanding of HOS and DOT regulations is highly preferred. This position is a twelve hour shift - which alternates three days on four days off and four days on and three days off the next week. Must possess efficient phone and computer skills, while being comfortable working in fast paced environment. Salary DOE. Benefits Include; Medical Coverage (includes prescription drug benefits) Dental Coverage Optical Coverage Health Spending Accounts (for health and dependent care expenses) Job Type: Full-time Language: Spanish (Preferred) Work authorization: United States (Preferred) Benefits offered: Paid time off Health insurance Dental insurance Other types of insurance Employee discounts Pay Frequency: Weekly Qualifications Experience: Transportation: 1 year (Preferred) Dispatch: 1 year (Preferred) Shifts: Morning (Required) Mid-Day (Required) Must possess efficient phone and computer skills, while being comfortable working in fast paced environment. Additional Information All your information will be kept confidential according to EEO guidelines.