Dispatcher jobs in Palm Harbor, FL

Energy: Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A day in the life: In the exhilarating role of Dispatcher at Monster Energy, you'll be at the heart of our dynamic operations, fueling efficiency and precision. Imagine orchestrating the daily schedules and devising strategic routes for our commercial driver team, all aimed at ensuring timely and impactful deliveries. Your role will involve documenting vital routine maintenance, meticulously maintaining driver records, and capturing critical route data. Uphold the Monster Energy standard by ensuring compliance with our company policies and championing the enforcement of safe driving habits. This position is your chance to power our operations with the same energy and excitement that define our iconic lifestyle brands! The impact you'll make: Schedule customer delivery appointments, production shuttling, and any other moves to support the business needs. Use the proper channels for all scheduling. Support communication with all drivers throughout the day as you route them to successfully executing the routes. Communication must be performed in a manner that is not distracting to the drivers. Daily audit of drivers Hours of Service, Dash Cam Events, and Daily Vehicle Inspection Reports. Any defects must be corrected in a timely manner. Support driver needs in the event of a vehicle break down. Use of our Telematics systems to keep track of driver locations. Keep current locations saved for mapping, reporting, and routing features. Update fleet and driver information as needed. Maintain on time frequency of our equipment maintenance intervals. Usage of our providers software is highly recommended. Perform random inspections of tractor/trailers to ensure cleanliness. Communicate daily of how the routing progresses to leadership. Ask for assistance and support whenever required. All safety sensitive incidents must be reported to management and HR. Who you are: Prefer a Bachelor's Degree in the field of Fleet Management, Transportation Management, Logistics, or related field of study or equivalent experience, back ground. Additional Experience Desired: Between 1-3 years of experience in dispatch or fleet management Additional Experience Desired: Between 1-3 years of experience in mapping tools, communication systems Computer Skills Desired: Microsoft Office, Teams, Excel, Telematics, Outlook, and Reporting. Monster Energy provides competitive total compensation. This position has an annual estimated salary of $22.00 -$29.00 per hour. The actual pay may vary depending on your skills, qualifications, experience, and work location.

About Monster Energy: Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A day in the life: In the exhilarating role of Dispatcher at Monster Energy, you'll be at the heart of our dynamic operations, fueling efficiency and precision. Imagine orchestrating the daily schedules and devising strategic routes for our commercial driver team, all aimed at ensuring timely and impactful deliveries. Your role will involve documenting vital routine maintenance, meticulously maintaining driver records, and capturing critical route data. Uphold the Monster Energy standard by ensuring compliance with our company policies and championing the enforcement of safe driving habits. This position is your chance to power our operations with the same energy and excitement that define our iconic lifestyle brands! The impact you'll make: * Schedule customer delivery appointments, production shuttling, and any other moves to support the business needs. Use the proper channels for all scheduling. * Support communication with all drivers throughout the day as you route them to successfully executing the routes. Communication must be performed in a manner that is not distracting to the drivers. * Daily audit of drivers Hours of Service, Dash Cam Events, and Daily Vehicle Inspection Reports. Any defects must be corrected in a timely manner. Support driver needs in the event of a vehicle break down. * Use of our Telematics systems to keep track of driver locations. Keep current locations saved for mapping, reporting, and routing features. Update fleet and driver information as needed. * Maintain on time frequency of our equipment maintenance intervals. Usage of our providers software is highly recommended. Perform random inspections of tractor/trailers to ensure cleanliness. * Communicate daily of how the routing progresses to leadership. Ask for assistance and support whenever required. All safety sensitive incidents must be reported to management and HR. Who you are: * Prefer a Bachelor's Degree in the field of Fleet Management, Transportation Management, Logistics, or related field of study or equivalent experience, back ground. * Additional Experience Desired: Between 1-3 years of experience in dispatch or fleet management * Additional Experience Desired: Between 1-3 years of experience in mapping tools, communication systems * Computer Skills Desired: Microsoft Office, Teams, Excel, Telematics, Outlook, and Reporting. Monster Energy provides competitive total compensation. This position has an annual estimated salary of $22.00 -$29.00 per hour. The actual pay may vary depending on your skills, qualifications, experience, and work location.

Replies within 24 hours Benefits: Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Come join our ever-growing team!! Right Away Home Services is looking for a dispatcher to join our team. Your primary focus will be your dispatch responsibilities but you will also be responsible for answering inbound and making outbound phone calls to customers. PRIMARY RESPONSIBILITIES Dispatch all service calls to ensure maximum scheduling efficiency without compromising client satisfaction. Manage the dispatch board to keep field personnel on the move and generate revenue. Make every effort to compress call scheduling effectively and maximize productivity. Notify clients ahead of time without fail if the technician is not going to arrive at their home within the scheduled time window and re-scheduling the time at the client's convenience. Communicate with the Purchasing and Warehouse Coordinator to help arrange efficient delivery of parts to the Technicians. Every effort should be made to keep Technicians on the job. Strictly adhere to the Dispatching for Profits Priority Service Schedule, including ensuring the “Right” technician is sent to the “Right” appointment. Share the responsibility to ensure that all technicians arrive at their designated appointments on time. Debrief Technicians after each call and insist that all employees collect payment immediately after each job is completed. Obey the Right Away Code of Ethics, Team Rules, and Team Philosophy. This job requires working out of our location in Tampa near the Airport About Us If you're looking for a fulfilling career in heating and cooling services in across Florida, Right Away Home Services is the place for you. Right Away Home Services was established in 2022, acquiring HVAC companies all over the state of Florida, all of our locations offering exceptional HVAC services and creating a dynamic work environment for our team members. Who We Are Right Away Home Services is dedicated to providing the highest level of reliable service for our customers' comfort needs, and we extend this dedication to our team. Our workplace is built on integrity, teamwork, and continuous improvement. We believe in investing in our employees, providing ongoing training to keep everyone up-to-date with the latest technology and industry advancements. We are more than just a service provider; we are a community. Why Work With Us At Right Away Home Services, we recognize talent and promote from within, ensuring our team members have ample opportunities for career advancement. We reward hard work and dedication with competitive salaries, great bonuses, and comprehensive benefits. Our supportive and inclusive work environment fosters professional growth and personal satisfaction. What We Offer Career Growth: We believe in nurturing our employees' potential. Many of our team members have advanced into leadership positions, thanks to our commitment to promoting from within. Ongoing Training: All our technicians receive continuous training, ensuring you stay at the forefront of industry advancements and technology. Community Involvement: Be part of a team that values community service and makes a difference through initiatives like Lennox's Feel the Love campaign and supporting the Special Olympics. Supportive Environment: Our friendly and professional team works together to achieve common goals, providing a supportive atmosphere where everyone can thrive. Innovative Products: As a Lennox Premier Dealer, you'll work with high-tech and innovative products, offering cutting-edge solutions to our customers. Join Our Team We're growing and looking for dedicated professionals committed to delivering the best service. If you're passionate about the HVAC industry and want to be part of a supportive, forward-thinking company, Right Away Home Services is the perfect place for you. Join us and build a rewarding career while making a positive impact in the community. Compensation: $45,000.00 - $55,000.00 per year About Us If you're looking for a fulfilling career in heating and cooling services in St. Pete, Hales AC is the place for you. Since 1986, we've been "The Cool Choice," offering exceptional HVAC services and creating a dynamic work environment for our team members. Who We Are Hales AC is dedicated to providing the highest level of reliable service for our customers' comfort needs, and we extend this dedication to our team. Our workplace is built on integrity, teamwork, and continuous improvement. We believe in investing in our employees, providing ongoing training to keep everyone up-to-date with the latest technology and industry advancements. We are more than just a service provider; we are a community. Hales AC actively participates in Lennox's Feel the Love campaign and supports the Special Olympics, reflecting our commitment to making a positive impact. Why Work With Us At Hales AC, we recognize talent and promote from within, ensuring our team members have ample opportunities for career advancement. We reward hard work and dedication with competitive salaries, great bonuses, and comprehensive benefits. Our supportive and inclusive work environment fosters professional growth and personal satisfaction. What We Offer Career Growth: We believe in nurturing our employees' potential. Many of our team members have advanced into leadership positions, thanks to our commitment to promoting from within. Ongoing Training: All our technicians receive continuous training, ensuring you stay at the forefront of industry advancements and technology. Community Involvement: Be part of a team that values community service and makes a difference through initiatives like Lennox's Feel the Love campaign and supporting the Special Olympics. Supportive Environment: Our friendly and professional team works together to achieve common goals, providing a supportive atmosphere where everyone can thrive. Innovative Products: As a Lennox Premier Dealer, you'll work with high-tech and innovative products, offering cutting-edge solutions to our customers. Join Our Team We're growing and looking for dedicated professionals committed to delivering the best service. If you're passionate about the HVAC industry and want to be part of a supportive, forward-thinking company, Hales AC is the perfect place for you. Join us and build a rewarding career while making a positive impact in the community.

Commercial Dispatcher - Hudson, FL Launch Your Career with BGIS Integrated Technical Services (ITS)! Are you a detail-oriented professional passionate about coordinating exceptional service and advancing your career? BGIS Integrated Technical Services (ITS) is seeking a dedicated Commercial HVAC Dispatcher to join our team in Hudson, FL. As part of the global BGIS family, with over 500 U.S.-based technicians and 7,000+ worldwide, we manage 320 million square feet of client facilities across North America, Europe, the Middle East, Australia, and Asia. Since integrating with Millian Aire Enterprises in 2022, we've built a culture of professionalism, collaboration, and continuous growth. Join us and become a vital part of our mission to deliver outstanding customer experiences! Why Choose BGIS ITS? Career Growth: Access technical training and clear pathways for professional advancement. Supportive Culture: Thrive in a collaborative environment that values your contributions and well-being. Competitive Rewards: Enjoy tailored benefits and a positive workplace that prioritizes your success. About the Role As a Commercial HVAC Dispatcher, you'll be the backbone of our service operations, coordinating technician schedules, managing work orders, and ensuring seamless communication with clients and vendors. Working in our Hudson, FL office, you'll play a critical role in delivering timely, high-quality service to our commercial clients with a national presence. With robust support from our team, you'll have the tools and resources to excel in a fast-paced, rewarding environment. Key Responsibilities Manage daily dispatch operations with efficiency and professionalism. Generate and dispatch service request work orders to technicians per established protocols. Create and manage technician schedules to ensure timely task completion. Communicate promptly with internal and external customers within company-defined timelines. Handle phone calls and emails with courtesy and professionalism. Coordinate with clients and vendors for work order updates, creation, or cancellation. Add new vendors and locations to the system as needed. Adhere to all company policies, procedures, and standards. Perform additional duties as assigned to support team success. What We Offer Compensation & Benefits Competitive Hourly Rate: $18-$21/hour ($37,440-$43,680 annually). On-Call Compensation: $200 for commercial dispatches, $100 for residential dispatches during on-call weeks. Overtime Opportunities: Authorized by team leadership. Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure. Paid Holidays: 7 per year (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas). 401(k) Match: 5% employer match to secure your financial future. Additional Perks Comprehensive Benefits: Health, life, and disability coverage. Corporate Perks: Exclusive discounts through ADP. Career Development: Access to technical training and advancement opportunities. Relocation Potential: Explore growth opportunities within our global network. Positive Workplace: Join a collaborative team that values professionalism and work-life balance. What You Bring Required Qualifications High School Diploma or GED. Ability to work in-office Monday-Friday, 8 AM-5 PM. Willingness to participate in an on-call schedule every 6 weeks (one week on, six weeks off): Friday 5 PM to the following Friday 5 PM. Saturday and Sunday, 8 AM-10 PM (from home during on-call weeks). Ability to pass drug, background, and driver's license checks. Skills Strong problem-solving skills with the ability to evaluate situations and develop effective solutions. Excellent planning and prioritization skills to manage resources and meet goals. Sound judgment and initiative to make decisions with minimal supervision. Exceptional organizational and time management skills. Outstanding customer service skills for internal and external interactions. Proficiency in Microsoft Office, particularly Excel (required). Experience with ServiceTitan (preferred but not required). Previous experience in commercial dispatching or customer service roles (a plus). Bilingual candidates (Spanish and English) are highly preferred. Why BGIS ITS? At BGIS ITS, we combine the legacy of Millian Aire Enterprises with BGIS's global expertise to create a workplace where your skills are valued, and your career is nurtured. Our commitment to professionalism, continuous improvement, and community involvement fosters a supportive environment where you can thrive. From competitive compensation to tailored benefits, we empower you to deliver exceptional service while building a rewarding career. Ready to Join Us? If you're a motivated professional ready to make an impact with a company that prioritizes your growth and well-being, apply now to become a Commercial Dispatcher in Hudson, FL! Visit our careers page or contact our HR team for more details. Let's deliver exceptional service together! BGIS ITS is an equal opportunity employer. We are committed to creating an inclusive workplace where diversity is celebrated, and all employees are valued. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-Remote #LI-CS1

Job Title: Service Dispatcher If you are looking for a career and not just your next job, this may be the opportunity you've been looking for. Our client is a 25-year-old family-owned and operated AC and Plumbing company proudly serving the Tampa Bay market. They are dedicated to providing a supportive team environment and running thousands of service calls each year, offering our technicians stability and high earning potential. The Service Dispatcher is a pivotal analytical role responsible for directing, controlling, and monitoring the activities of our field technicians. This role's primary functions are scheduling and communicating, requiring a strategic mind to maximize revenue and exceed customer expectations by capably matching the right technician to the right call, optimizing schedules, and developing contingency plans. Responsibilities and Expectations: Create, maintain, and optimize the daily technician schedule using available dispatch software, ensuring the best utilization of resources and maximizing sold hours. Understand the specific skill level of the technicians and the unique needs of the customer to match them for maximum results Accurately estimate drive time to optimize the schedule. Analyze complex scheduling variables (time, distance, skill levels, and job priority) to make correct, quick decisions. Maintain contact with customers throughout the day to manage and exceed their expectations, inform them of the technician's Estimated Time of Arrival (ETA), and relay any scheduling changes calmly and quickly. Develop and execute contingency plans for busy times, schedule changes, and emergency calls. Obtain and verify payment methods, communicate with inventory and parts personnel, and prepare the schedule for the next workday (supplies, technicians in place, etc.). Monitor technician performance and record results to contribute to accurate reporting. Requirements: At least 3-5 years of experience in a Home Service or similar dispatching/call center role. Strong administrative ability with advanced computer proficiency; capable of using dispatch software, and able to multitask effectively. Ability to analyze data and make correct decisions quickly and calmly under pressure. Experience with Service Titan is strongly preferred Must be Fluent in English and want to communicate with our customers and manage their expectations throughout the day. High school diploma or equivalent is preferred Must have the ability to handle a fast paced environment while maintaining a positive attitude and remaining composed What Can We Do for You? Earn a competitive hourly wage of $18.00 - $24.00 per hour, based on experience. Insurance: Comprehensive Health, Vision, Dental and Life Insurance provided. Time Off: Paid Holidays and Vacation (Paid Time Off). Development: Opportunities for career growth and training. The compensation for this position is expected to range between $18.00 - $24.00 per hour. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, the expected quality and quantity of work, and internal pay alignment, as needed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.

Elite Flooring Install Coordinator Elite Flooring is a leading floor covering contractor head-quartered in Atlanta, GA with regional offices in North Carolina, South Carolina, Tennessee, and Florida. The company sells and services, national and regional Home Builders, Commercial & General Contractors, Multi-Family apartment communities among other account types with a track record of proven success since 1996. Job Description: Install Coordinator Reports To: Installation Manager Assignment Focus: We have an immediate opening for an Install Coordinator. The Install Coordinator will work directly with the Installation Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service. The ideal candidate will have the ability to stay organized and communicate effectively in a fast paced environment. Primary Responsibilities: Assist with scheduling installations and assigning installers to jobs Follow-up with flooring installers and service techs throughout the day Communicating with all parties involved the status of jobs on the schedule Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies Maintains order status daily and updates the system with pertinent information Works to maintain strong relationships with our installer base Desired Skills and Experience: Must be able to multitask in a fast paced environment Sense of urgency and follow-through to complete tasks on time Excellent written and verbal communication skills Strong troubleshooting and critical thinking skills Detail and process oriented Ability to read and interpret floorplans, selections, and specifications Bilingual a MUST! Salary & Benefits Salary will be commensurate with experience Health insurance- 100% of employee premium paid Dental, Vision, Supplemental insurance: Available as employee paid benefit Paid time off (PTO) 100% Company-paid benefits: Life Insurance and AD&D coverage Paid Holidays

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. Why work with us? At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. Please text "ImpactFire" to ************ to connect with Ember, Impact Fire's Recruiting Assistant, to learn more about this position and the company. Benefits of joining Impact Fire Services When you join Impact Fire you will receive: + Competitive compensation + Pay is on a weekly cycle, every Friday + Career Advancement Opportunities + Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays + Company paid short and long-term disability + Immediately vested in our 401(k) company match + Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create. + Exceptional guidance and support from our managers + Collaborative culture & environment + Robust training opportunities with company reimbursement upon achieving required licensing + Apprenticeship programs for fire sprinkler, fire alarm and inspection positions + Opportunity to work alongside some of the best talent in the fire protection industry Dispatcher The main objective of this position is to support the operations management team in a dispatching/administrative role. This position is primarily responsible for scheduling and administrative support, reporting directly to the department manager. The Dispatcher will maintain a strong focus on customer service and technician support and is expected to perform other administrative tasks as assigned by the division manager. Job Responsibilities + Manage a high volume of inbound and outbound calls and emails daily, including 100-150 outbound calls per day to schedule customers + Dispatch work assignments to field technicians + Prepare and send required assignments to technicians in the field + Learn service area maps to ensure efficient scheduling with minimal drive time + Maintain a 40-hour per week schedule for assigned technicians in the designated territory + Review work orders completed by technicians for returns or errors + Communicate effectively with technicians, service coordinators, and the service manager + Demonstrate strong attention to detail and problem-solving skills + Perform triage on incoming customer calls and schedule service as necessary + Complete administrative tasks including typing, copying, mailings, record keeping, and note taking Job Requirements + Prior dispatching and administrative experience + Strong customer service skills + Above-average typing speed + Excellent grammar and spelling skills + Proficiency with Microsoft Office Suite + Professional and pleasant phone manner + Strong organizational skills and attention to detail + Excellent listening and communication skills + Ability to manage multiple priorities effectively + Strong work ethic and professional appearance + Ability to fit within a culture of teamwork + Willingness and ability to quickly learn new tasks Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans. Job Details Pay Type Hourly

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. **Why work with us?** At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. **Please text "ImpactFire" to ************ to connect with Ember, Impact Fire's Recruiting Assistant, to learn more about this position and the company.** **Benefits of joining Impact Fire Services** When you join Impact Fire you will receive: + Competitive compensation + Pay is on a weekly cycle, every Friday + Career Advancement Opportunities + Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays + Company paid short and long-term disability + Immediately vested in our 401(k) company match + Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create. + Exceptional guidance and support from our managers + Collaborative culture & environment + Robust training opportunities with company reimbursement upon achieving required licensing + Apprenticeship programs for fire sprinkler, fire alarm and inspection positions + Opportunity to work alongside some of the best talent in the fire protection industry **Dispatcher** The main objective of this position is to support the operations management team in a dispatching/administrative role. This position is primarily responsible for scheduling and administrative support, reporting directly to the department manager. The Dispatcher will maintain a strong focus on customer service and technician support and is expected to perform other administrative tasks as assigned by the division manager. **Job Responsibilities** + Manage a high volume of inbound and outbound calls and emails daily, including 100-150 outbound calls per day to schedule customers + Dispatch work assignments to field technicians + Prepare and send required assignments to technicians in the field + Learn service area maps to ensure efficient scheduling with minimal drive time + Maintain a 40-hour per week schedule for assigned technicians in the designated territory + Review work orders completed by technicians for returns or errors + Communicate effectively with technicians, service coordinators, and the service manager + Demonstrate strong attention to detail and problem-solving skills + Perform triage on incoming customer calls and schedule service as necessary + Complete administrative tasks including typing, copying, mailings, record keeping, and note taking **Job Requirements** + Prior dispatching and administrative experience + Strong customer service skills + Above-average typing speed + Excellent grammar and spelling skills + Proficiency with Microsoft Office Suite + Professional and pleasant phone manner + Strong organizational skills and attention to detail + Excellent listening and communication skills + Ability to manage multiple priorities effectively + Strong work ethic and professional appearance + Ability to fit within a culture of teamwork + Willingness and ability to quickly learn new tasks Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans. **Job Details** **Pay Type** **Hourly**

Dispatcher/Customer Service $1,500 Sign on Bonus We are looking for a professional and reliable dispatcher to join our team and act as the company's first point of contact for emergency and non-emergency calls. In this position you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing tow truck drivers. Essential Duties Provide customer service excellence with each and every call. Politely answer emergency and non-emergency calls and document important information. Respond to any issues and follow-up by coordinating with the appropriate departments or field units. Operate and manage a multi-line telephone console system. Direct tow truck drivers to appropriate locations according to predetermined schedules, ETAs, customer requests or immediate needs and supervise the routes by GPS when needed. Prioritize and organize calls according to urgency. Providing customers with pricing information and respond to any queries they may have. Maintain records and Process customer payments. Maintaining records pertaining to work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for supervisor. Other duties as assigned. Qualifications, Education, Experience High School Diploma or Equivalent Excellent communication and interpersonal skills. Ability to answer multiple phone calls in a busy setting. Ability to have a professional demeaner and phone etiquette. Ability to address problems and requests by transmitting information or providing solutions to the team. Ability to read and write in English. Accurate data entry. Computer literate. Knowledge of Tow book software a plus! Ability to work Days, Nights and Weekends Physical Requirements Ability to clearly communicate both orally and in writing on a telephone and on a computer for extended periods. Routinely requires sitting at a desk and viewing a display screen for extended periods. Ability to access, input, and retrieve information from a computer or other electronic device. Routinely requires moderate (up to 40 pounds) lifting and carrying. Routinely requires walking, standing, sitting, kneeling, stooping, reaching up, twisting, and bending. Good hearing and vision required. Benefits Offered: Two medical plans Two dental plans Vision Employer paid Life and AD&D Voluntary Insurance plans 401(k) Plan Short Term Disability Long Term Disability Holiday Pay PTO Employee Assistance Program Sign on Bonus Employee Referral Bonus EEOC Policy Statement - Guardian Fleet Services is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications. We encourage all qualified applicants to apply. ****************************

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We are currently seeking a Dispatcher for Monarch Care Center in Saint Petersburg, FL. As a Dispatcher, you will initiate and schedule the transfer of a decedent safely and properly from the place of death to the Decedent Care Center and from the Decedent Care Center to the place of memorial/service as appropriate. Overview & Responsibilities: * Assist peers and other Dispatchers to ensure all open tasks are completed in a timely manner * Partner with others to ensure smooth implementation of any new company initiatives and/or procedures * Participate in weekly updates with supervisor to share and exchange resources and to ensure goals are being met * Learn to operate new office technologies as they are developed and implemented * Manage deliverables; organize and coordinate workflow, manage multiple tasks, deadlines, and projects * Maintain customer service standards as implemented for appropriate brand/s * Follow safety protocols and procedures are adhered to, ensuring they contribute to enabling a safe work environment * Partner with peers to ensure administrative components are completed accurately & timely * Participate in assigned staff meetings * Ensure fleet is always ready and the overall cleanliness and operational readiness is maintained * Use phone etiquette as outlined by the company * Interact with customers and/or family members of the decedent, handling inquiries and directing them according to specific needs Requirements & Qualifications: * Must be at least 21 years of age * High School Diploma or GED equivalent * Valid state-issued driver's license in good standing and acceptable driving record * Ability to follow instructions, whether it be in person or by phone * Ability to use an address to find a location using a GPS or directions app and be able to navigate local roads and highways in medium/heavy traffic * Must be able to use routing and scanning tools for tracking as part of the daily process * Good verbal and written communication Team Member Benefits Include: * Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage * Competitive salaries and performance incentives * Team member referral program * Medical, dental, prescription, and vision insurance * Vacation, sick, and holiday pay * 401k with company match * Company-paid life insurance, long-term disability, and short-term disability

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Start your career with FCC and become part of our global team of passionate waste industry professionals. We are looking for a dedicated and detail-oriented Dispatcher to join our dynamic team. In this crucial role, the Dispatcher will coordinate the timely completion of routes, handling incoming service orders, directs drivers, and resolves service issues. The ideal candidate will have strong organizational skills and a solid understanding of transportation management systems. Primary Duties and Responsibilities: Assigns loads to drivers based on designated routes, jobs and driver location. Monitors route time intervals for gaps. Monitors employee hours to minimize overtime. Balances the distribution of hours between drivers. Monitors driver times to ensure compliance with Department of Transportation (DOT) regulations. Ensures driver DOT logs are current before dispatching drivers. Collects daily pre- and post-trip inspections. Creates work orders for the shop. Collects completed work orders and enters data into tracking spreadsheet or other systems. Performs other job-related duties as assigned or apparent. Job Qualifications Education: High School diploma or GED Experience and Competencies: Experience in a customer-facing position. Two years of prior experience working as a dispatcher preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short-Term & Long-Term Disability Training & Development FCC Environ

America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management. Our founders are hardcore telecommunications engineers with combined 200 + years of experience in designing, optimizing and performance engineering; for several mid - large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices. We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we'll create a solution and push the data on the best cloud platform to fit your needs, including your own. Job Description Duties may include, but are not limited to, the following: A. Monitoring of all work activity and escalating as needed to ensure work is completed within set objectives. B. Coordinate/deploy resources as determined by alarms, queues, trouble volumes, outages, preventative maintenance requirements and provisioning work requests. C. Analyzing network facilities and CPE (Routers, CSU, Modem, etc.) equipment by using computerized test equipment to remotely isolate the repair problem. D. Monitoring and tracking Services and Network Operations provisioning, maintenance and alarm work active. E. Making risk assessments regarding the health of the Network based on standing alarms and other pertinent criteria. F. Contacting internal and external customers (IXCs, CLECs, ILECs, vendors, etc.) to verify the site readiness, activity, schedule repair, and quote billing charges if necessary. G. Operate a keyboard and use computers while sitting for prolonged periods of time. Generally wears a headset for extensive periods of time. H. Creating swivelchair dispatches as needed to ensure all provisioning and maintenance orders are cared for. I. May be required to perform additional duties and tasks as required by the Company. Job Qualifications Individuals with 2+ years working experience in the following systems: • Coa Global • ETMS WOW • PC • NETPRO • TCOMS • F&E • NOMCS • ERLOG • COA Scheduler Degree preferred but not required Shift TBD: Initially set at 8am-5pm but this schedule is subject to change as this is 24/7 environment. Additional Information Vivek Salvatore vivek.salvatore(@)americanetworks.com ( *************

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We are currently seeking a Dispatcher for Monarch Care Center in Saint Petersburg, FL. As a Dispatcher, you will initiate and schedule the transfer of a decedent safely and properly from the place of death to the Decedent Care Center and from the Decedent Care Center to the place of memorial/service as appropriate. Overview & Responsibilities: Assist peers and other Dispatchers to ensure all open tasks are completed in a timely manner Partner with others to ensure smooth implementation of any new company initiatives and/or procedures Participate in weekly updates with supervisor to share and exchange resources and to ensure goals are being met Learn to operate new office technologies as they are developed and implemented Manage deliverables; organize and coordinate workflow, manage multiple tasks, deadlines, and projects Maintain customer service standards as implemented for appropriate brand/s Follow safety protocols and procedures are adhered to, ensuring they contribute to enabling a safe work environment Partner with peers to ensure administrative components are completed accurately & timely Participate in assigned staff meetings Ensure fleet is always ready and the overall cleanliness and operational readiness is maintained Use phone etiquette as outlined by the company Interact with customers and/or family members of the decedent, handling inquiries and directing them according to specific needs Requirements & Qualifications: Must be at least 21 years of age High School Diploma or GED equivalent Valid state-issued driver's license in good standing and acceptable driving record Ability to follow instructions, whether it be in person or by phone Ability to use an address to find a location using a GPS or directions app and be able to navigate local roads and highways in medium/heavy traffic Must be able to use routing and scanning tools for tracking as part of the daily process Good verbal and written communication Team Member Benefits Include: Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage Competitive salaries and performance incentives Team member referral program Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability

Job Description Dispatcher Reports To: Store Manager Direct Reports: No Status: Full-Time Salaried Division: Operations Job Purpose: The Dispatcher is responsible for expediting shipments of parts sent and returned from or to XL Parts/The Parts House distribution center(s). Key Job Responsibilities: Shipping and receiving of merchandise Assemble and fill customer orders to be delivered within a 45minute window Inventory and cycle counts Schedules contract drivers based on company business needs Answers customer questions and addresses complaints Store opening and closing duties Handles cash, cash counts, and deposits Stocks and pulls parts Answers phones Keeps store and front counter clean Keeps warehouse clean and provides a safe work environment Requirements: High School Degree or GED 1 to 2 years of working in a retail environment Highly motivated to provide superb customer service Excellent communication and interpersonal skills Must be able to pass a criminal background and drug screen Benefits: We offer a competitive compensation plan complete with attractive benefits offerings that include (not limited to) medical, dental, vision, life insurance, 401k, paid time off and opportunities for advancement. Environmental/Occupational Health and Physical Requirements: Typical 9-hour day to include reaching, standing, walking, kneeling, lifting and carrying. To perform the duties of this job the employee must be capable of working in a fast-paced environment. The heavy lifting of 50lbs or more may be required. XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Company's guidelines for employment.

Please note that applications must be completed and submitted by 11:59 pm ET on the day prior to the close date listed on the job posting. Mission: Provide Superior Services that Inspire Community Pride Vision: To be the Community of Choice in Tampa Bay Values: Integrity, Collaboration, Passion, Creativity Largo's commitment to a High Performance Organization (HPO) model builds a flexible and resilient organization that intentionally builds leadership capacity at all levels of the organization. CITY OF LARGO ... Naturally A Great Place to Work! Closing: Continuous Salary: $22.27 hourly rate Job Summary: If you are interested in joining the Largo Police Team, please contact pd_******************* or call ************ Largo Police Department Emergency Communications Dispatchers serve the department and the citizens of Largo during non-emergency/emergency calls for service and many times interact with people who are in crisis. Successful public safety Emergency Communications Dispatchers are characterized by their professionalism and sense of duty to the public. An Emergency Communications Dispatcher must be very adept at multitasking in a constantly changing environment. Dispatchers will participate in classroom instruction, complete on the job training in addition to successfully passing various written/practical testing requirements with the goal of obtaining a state certification to work as a Public Safety Telecommunicator within the state of Florida. Work Assignment: As a requirement of the position, employees should be prepared to work any/all shift assignments. Shift assignments include work on days, evenings, nights, including weekends and holidays, and may require overtime. A 7% shift differential is applied for night shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: All employees share components of leadership, management, technical, and team skills to assist in making the City of Largo the community of choice in Tampa Bay. Leadership * Demonstrates an understanding and reflection of the City's mission, vision, and values and a commitment to achieve organizational goals aligned with the City's strategic plan * Champions a high-performance work culture that encourages and embraces new ideas, develops individuals, and welcomes and encourages diverse perspectives * Articulates strategic and innovative thinking and provides clarity to deliver superior services * Approaches the job with enthusiasm and curiosity to promote a solutions-oriented work culture Management * Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities * Follows suggested procedures to assure the highest standards of risk management, employee safety and risk avoidance Technical * Obtains and inputs critical information from phone calls to be used by dispatchers and officers * Answers emergency and non-emergency telephone calls * Transfers emergency and non-emergency telephone calls * Researches addresses for jurisdiction * Answers and directs phones for other agencies calling into the call center * Dispatches officers or others to calls for service * Records the self-initiated activities of the officers in the computer * Runs criminal justice information in the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC) * Enters stolen property, missing persons, and teletypes into FCIC/NCIC * Monitors several radio channels at once including other departments or agencies * Calls other departments or agencies to assist the department for various tasks * Calls for outside services to respond to calls for service * Provides limited law information for citizens which includes local city and county ordinances and Florida laws * Researches computer data for citizens, officers, and other agencies Team Skills * Supports honest and transparent decision-making * Collaborates with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, roles, and assignments * Openly exhibits a positive attitude, in word and action, and encourages others to do the same Performs related duties as required. EMERGENCY RESPONSE STATUS: As a condition of employment, City of Largo employees will be required to work as directed during an undeclared and/or a declared emergency. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the official job description. MINIMUM QUALIFICATIONS Education and Experience: * High school diploma or general education diploma (GED) * Previous public safety dispatching experience (police, fire, EMS) and some college coursework is preferred * Excellent verbal and written communications skills * Pass a strict and comprehensive background investigation * Must be able to successfully obtain and maintain required certifications including but not limited to; Florida Department of Law Enforcement (FDLE) Full Access Certification and Criminal Justice Information System (CJIS) Level 2 - CJIS Security Awareness Certification. * Must be able to successfully complete training course and pass the State of Florida Public Safety Telecommunicator Certification Examination within 12 months of hire. * Must possess a valid Florida Driver's License or be able to obtain one within 30 days of hire Knowledge, Skills, and Abilities: * Knowledge of city and county geography, roadways and facilities preferred. * Knowledge of legal terminology, grammar, spelling, and math preferred. * Knowledge of automated office equipment, practices, and procedures. Must possess good auditory acuity, vision, and have good diction and a clear speaking voice with an excellent command of the English Language * Ability to work in a team environment * Ability to perform recurring tasks independently, accurately, and quickly * Ability to react quickly and calmly in emergency, life threatening, and stressful situations * Ability to perform a variety of clerical tasks * Ability to operate multi-key telephones and perform data entry at 2900 keystrokes per hour (KPH) * Ability to input, access, and retrieve data from a Computer Aided Dispatch (CAD) system correctly * Ability to obtain FCIC Certification after employment WORK ENVIRONMENT & PHYSICAL REQUIREMENTS Work Environment: 100% inside a climate-controlled building. Physical Requirements: The essential functions of the job require sitting for eight (8) to twelve (12) hours per day. The job also requires frequent fine manipulations, reaching, and repetitive motion with occasional: bending/stooping, grasping, and lifting/carrying of objects weighing less than 15 pounds. On rare occasions the work requires: pulling/pushing and lifting/carrying objects weighing 15 to 44 pounds. Sensory Requirements: Hearing: Enough to understand a low volume voice transmission over a static-laden radio line and multiple conversations at once. Speaking: Enough to answer phones, talk on radios, and communicate with co-workers. Seeing: Enough to see and read maps, and computer monitor screens. Driving Requirements: The work requires driving on rare occasions and possession of a valid Florida Driver's License. Technology: The work requires the ability to operate the following machines: telephone, computers, video recording devices, television, radio transmitter/receiver, and other communications equipment. IMPORTANT INFORMATION: Yes - DRUG TESTING (Safety Sensitive) No - CHILDCARE FINGERPRINTING No - CREDIT CHECK Yes - FDLE AND CJSTC SECURITY CLEARANCE: As mandated by the FDLE, CJSTC and the Largo Police Department, this position may be subject to additional security clearances due to access to the police department facility or police department's electronic data. ELEMENTS OF SELECTION PROCESS: 1. Review of applications for selection of those to proceed in the process 2. Schedule selected applicants for Criticall Testing Criteria for moving forward in the process: * Required Overall Data Entry Scores of 2900 kph (Keystrokes Per Hour) * Required Overall Non-Data Entry Scores of 80% * Preferred scores of 30 wpm (Words Per Minute) or higher and a minimum of 80% in Criticall Categories; Keyboarding, Data Entry, Call Summarization, Memory Recall, Map Reading, Spelling, Sentence Clarity, and Reading Comprehension 3. Selected applicants will be scheduled for a "sit-along" in the Communications Center to observe various elements of the position 4. Selected applicants will be scheduled to interview with a hiring panel 5. Schedule comprehensive criminal background check through the Police Applicant Screening Service (PASS) for selected top applicant(s) 6. Schedule polygraph for selected top applicant(s) 7. Schedule physical for selected top applicant(s) 8. Verification of three (3) personal references 9. Schedule applicant(s) for onboarding with Human Resources and first day of work Duration of The Process: The expected duration of the selection process for filling the position should take approximately three (3) to four (4) weeks. Agency's Policy On Reapplication: If not selected, you may reapply for this or any other position at any time posted. The City of Largo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.

Qualifications Education/Training High school diploma or equivalent required. Proficient in typing and processing high-volume calls with speed and accuracy. Working knowledge of Microsoft Office Suite (Word, Excel) and experience with Computer Aided Dispatch (CAD) and Records Management Systems (RMS). Experience Preferred one (1) year experience in a business office setting with telephone responsibility or PBX/Telephone operator and/or public safety type communications experience on multi-channel radio. Education/Training High school diploma or equivalent required. Proficient in typing and processing high-volume calls with speed and accuracy. Working knowledge of Microsoft Office Suite (Word, Excel) and experience with Computer Aided Dispatch (CAD) and Records Management Systems (RMS). Experience Preferred one (1) year experience in a business office setting with telephone responsibility or PBX/Telephone operator and/or public safety type communications experience on multi-channel radio.

This critical role serves as the vital communications link between public requests for help and a timely response by emergency services. The candidate must be able to work independently in a high-stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services. These services include but are not limited to fire and emergency medical services (EMS), triaging those requests for service, providing guidance and assistance to the public in life-safety situations, and coordinating appropriate responses to high risk, high-stress operations, with the objective of keeping all participants safe. Salary Information The starting salary for the Telecommunicator position is $21.29/hr. Once the employee successfully completes the full training program (average time period is 7-12 months) and is released from probation, hourly pay increases to $22.36/hr. The normal schedule generates 8 hours of built-in overtime per pay period, and provides every other Friday, Saturday, and Sunday off. Night shift schedules earn an additional 5% per hour. Minimum Qualifications Graduation from high school or possession of a GED Certificate; AND Possession of a valid Florida Driver's License; AND Must be able to work on a rotating schedule including nights, weekends, holidays to ensure 24/7 staffing; AND Must be willing to be called back and held over to maintain minimum staffing 24/7. Additional Requirements for Some Positions No illegal drug use within the past 36 months or after 30 years of age. No illegal drug sale. No felony convictions or misdemeanor convictions involving perjury, false statement, or domestic violence. Meet all medical, physical, and psychological requirements. Obtain within the probationary period certification in First Aid, Cardiopulmonary Resuscitation (CPR), Public Safety Telecommunicator (PST), International Academy of Emergency Dispatch (IAED) Fire and Medical. Special Probationary Notes: A 6 month to 1-year probationary period is required for all new hires and employees new to the department. New hires must complete the Hillsborough County Telecommunicator Trainee program AND pass the State of Florida Public Safety Telecommunicator test and the International Academy of Emergency Dispatch Fire and Medical certification to complete probation successfully. Core Competencies Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service. Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve. Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations. Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals. Job Specific Competencies Ability to establish and maintain cooperative and professional working relationships with co-workers. Able to use logic, critical thinking, and reasoning to reach conclusions and solve problems. Ability to adhere to policy and procedure requirements that are stringent, rigorous, and unwavering, including confidentiality of information and trustworthiness while dealing with sensitive information. Working knowledge of Windows-based software and various other computerized electronic, telecommunications equipment. Communicate clearly, concisely, and effectively; relay details accurately, listen actively, think, and act quick. Skill in compiling and analyzing operational data and preparing and maintaining accurate records. Skill in being dependable, self-motivated and team orientated. Problem solving in dynamic situations. Friendly and tactful personality. Ability to follow instructions, spell correctly, and write clearly. Ability to learn quickly and retain public safety and technology training materials. Patience and resilience. Maintain regular, reliable, and punctual attendance. Stress tolerance and adaptability. Work is performed in an emergency communications center. Physical Requirements Frequent sedentary work; constant use of a computer. Constant overall vision; constant color perception, constant eye-hand coordination; constant depth perception; frequent reading/close-up work; constant field of vision/peripheral. Frequent repetitive motion and reaching; Foot and hand coordination. Constant requirement to hear normal speech; constant hearing on telephone and radio; ability to hear faint sounds; constant talking on telephone/radio. Potential telephone contact with hostile individuals; exposure to emergency situations; may be exposed to trauma, grief, and death; frequent public contact; decision-making and concentration. Work Category Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Representative Duties Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below. Apply training and policies to screen requests for emergency services, answering them professionally, recognizing if a call is received from telephone, text, video, or an automated feed. Provide pre-arrival and post-dispatch instructions to those requiring assistance during high-stress situations such as cardiopulmonary resuscitation (CPR), childbirth, hemorrhaging, active shooter, and entrapments. Ascertain incident information from multiple sources to determine the nature of the incident and provide information to emergency services either verbally and/or digitally. Use training and operational protocols to relay critical information, dispatch resources and initiate emergency response services, or referring callers to other agencies. Conduct health and safety status checks of emergency responders and ensure on-scene responders' safety. Demonstrate clear and effective communications with active listening, call control, good judgement, and professional respect with callers that range from calm to panicked. Use TDD and relay services to comply with standards for handling calls from hearing impaired callers. Utilize language interpretation services. Use text to 9-1-1 to communicate effectively with callers. Interpret caller location by using geographic knowledge, tools, and location tracking capabilities when available. Maintain communications during life-threatening emergencies, provide safety/lifesaving instructions, and maintain control of the conversation until field units arrive on scene. Document the incident details quickly and accurately to establish incident urgency, categorize the incident types, and obtain the proper help for the caller. Relay initial information for dispatch accurately, review the call for service details, and assume incident command until first responders arrive on scene. Facilitate the transfer of calls to appropriate resources and perform conference calls with entities, such as but not limited to BLS providers, poison control centers or helicopter dispatch. Operate multiple systems and conversations simultaneously while minimizing mistakes. Maintain a calm demeanor under chaotic and stressful circumstances, multiple conversations, and frequently noisy environments. Complete training, certifications, recertifications and competencies as required for the Public Safety Telecommunicator position and completing continuing education and career development as assigned. Use provided debriefing tools, stress management techniques and critical incident response to deal with mental or emotional strain or tension resulting from adverse or very demanding circumstances. Read and interpret geographical spatial data and maps quickly and accurately. Be resilient and resourceful while coordinating high-risk, high-stress operations, with the primary objective of keeping all participants safe. Use judgement and decision-making skills to rapidly evaluate situations, establish priorities, resolve matters, and pass on information, as needed. Performs other related duties as required. Emergency Management Responsibilities In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee's department, the County's Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.

This critical role serves as the vital communications link between public requests for help and a timely response by emergency services. The candidate must be able to work independently in a high-stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services. These services include but are not limited to fire and emergency medical services (EMS), triaging those requests for service, providing guidance and assistance to the public in life-safety situations, and coordinating appropriate responses to high risk, high-stress operations, with the objective of keeping all participants safe. Salary Information The starting salary for the Telecommunicator position is $21.29/hr. Once the employee successfully completes the full training program (average time period is 7-12 months) and is released from probation, hourly pay increases to $22.36/hr. The normal schedule generates 8 hours of built-in overtime per pay period, and provides every other Friday, Saturday, and Sunday off. Night shift schedules earn an additional 5% per hour. Minimum Qualifications Graduation from high school or possession of a GED Certificate; AND Possession of a valid Florida Driver's License; AND Must be able to work on a rotating schedule including nights, weekends, holidays to ensure 24/7 staffing; AND Must be willing to be called back and held over to maintain minimum staffing 24/7. Additional Requirements for Some Positions No illegal drug use within the past 36 months or after 30 years of age. No illegal drug sale. No felony convictions or misdemeanor convictions involving perjury, false statement, or domestic violence. Meet all medical, physical, and psychological requirements. Obtain within the probationary period certification in First Aid, Cardiopulmonary Resuscitation (CPR), Public Safety Telecommunicator (PST), International Academy of Emergency Dispatch (IAED) Fire and Medical. Special Probationary Notes: A 6 month to 1-year probationary period is required for all new hires and employees new to the department. New hires must complete the Hillsborough County Telecommunicator Trainee program AND pass the State of Florida Public Safety Telecommunicator test and the International Academy of Emergency Dispatch Fire and Medical certification to complete probation successfully. Core Competencies Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service. Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve. Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations. Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals. Job Specific Competencies Ability to establish and maintain cooperative and professional working relationships with co-workers. Able to use logic, critical thinking, and reasoning to reach conclusions and solve problems. Ability to adhere to policy and procedure requirements that are stringent, rigorous, and unwavering, including confidentiality of information and trustworthiness while dealing with sensitive information. Working knowledge of Windows-based software and various other computerized electronic, telecommunications equipment. Communicate clearly, concisely, and effectively; relay details accurately, listen actively, think, and act quick. Skill in compiling and analyzing operational data and preparing and maintaining accurate records. Skill in being dependable, self-motivated and team orientated. Problem solving in dynamic situations. Friendly and tactful personality. Ability to follow instructions, spell correctly, and write clearly. Ability to learn quickly and retain public safety and technology training materials. Patience and resilience. Maintain regular, reliable, and punctual attendance. Stress tolerance and adaptability. Work is performed in an emergency communications center. Physical Requirements Frequent sedentary work; constant use of a computer. Constant overall vision; constant color perception, constant eye-hand coordination; constant depth perception; frequent reading/close-up work; constant field of vision/peripheral. Frequent repetitive motion and reaching; Foot and hand coordination. Constant requirement to hear normal speech; constant hearing on telephone and radio; ability to hear faint sounds; constant talking on telephone/radio. Potential telephone contact with hostile individuals; exposure to emergency situations; may be exposed to trauma, grief, and death; frequent public contact; decision-making and concentration. Work Category Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Representative Duties Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below. Apply training and policies to screen requests for emergency services, answering them professionally, recognizing if a call is received from telephone, text, video, or an automated feed. Provide pre-arrival and post-dispatch instructions to those requiring assistance during high-stress situations such as cardiopulmonary resuscitation (CPR), childbirth, hemorrhaging, active shooter, and entrapments. Ascertain incident information from multiple sources to determine the nature of the incident and provide information to emergency services either verbally and/or digitally. Use training and operational protocols to relay critical information, dispatch resources and initiate emergency response services, or referring callers to other agencies. Conduct health and safety status checks of emergency responders and ensure on-scene responders' safety. Demonstrate clear and effective communications with active listening, call control, good judgement, and professional respect with callers that range from calm to panicked. Use TDD and relay services to comply with standards for handling calls from hearing impaired callers. Utilize language interpretation services. Use text to 9-1-1 to communicate effectively with callers. Interpret caller location by using geographic knowledge, tools, and location tracking capabilities when available. Maintain communications during life-threatening emergencies, provide safety/lifesaving instructions, and maintain control of the conversation until field units arrive on scene. Document the incident details quickly and accurately to establish incident urgency, categorize the incident types, and obtain the proper help for the caller. Relay initial information for dispatch accurately, review the call for service details, and assume incident command until first responders arrive on scene. Facilitate the transfer of calls to appropriate resources and perform conference calls with entities, such as but not limited to BLS providers, poison control centers or helicopter dispatch. Operate multiple systems and conversations simultaneously while minimizing mistakes. Maintain a calm demeanor under chaotic and stressful circumstances, multiple conversations, and frequently noisy environments. Complete training, certifications, recertifications and competencies as required for the Public Safety Telecommunicator position and completing continuing education and career development as assigned. Use provided debriefing tools, stress management techniques and critical incident response to deal with mental or emotional strain or tension resulting from adverse or very demanding circumstances. Read and interpret geographical spatial data and maps quickly and accurately. Be resilient and resourceful while coordinating high-risk, high-stress operations, with the primary objective of keeping all participants safe. Use judgement and decision-making skills to rapidly evaluate situations, establish priorities, resolve matters, and pass on information, as needed. Performs other related duties as required. Emergency Management Responsibilities In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee's department, the County's Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.